Islamic Education teacher Jobs - South Sinai Egypt

<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26124786<br><br><strong>Job Category</strong> Human Resources<br><br><strong>Location</strong> Al Pasha Coast, Sharm El Sheikh, EgyptVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>Assists with identifying and addressing employee and organizational development needs. The position is assist in ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Assists in conducting needs assessments, designing and developing training programs and facilitating the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the human resources or related professional area; certified trainer.<br><br></li></ul>OR<br><br><ul><li> 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Assisting with Administering Employee Training Programs<br><br></strong><ul><li> Promotes and informs employees about all training programs.</li><li> Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</li><li> Helps employees identify specific behaviors that will contribute to service excellence.</li><li> Ensures employees receive on-going training to understand guest expectations.</li><li> Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.</li><li> Meets with training cadre on a regular basis to support training efforts.</li><li> Observes service behaviors of employees and provides feedback to individuals and/or managers.<br><br></li></ul><strong>Assisting with Evaluating Training Programs Effectiveness<br><br></strong><ul><li> Monitors enrollment and attendance at training classes.</li><li> Meets regularly with participants to assess progress and address concerns.</li><li> Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.</li><li> Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</li><li> Measures transfer of learning from training courses to the operation.</li><li> Ensures adult learning principles are incorporated into training programs.<br><br></li></ul><strong>Assisting with Developing Training Program Plans and Budgets<br><br></strong><ul><li> Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.</li><li> Assists with making any necessary adjustments to training methodology and/or re-trains as appropriate.</li><li> Aligns current training and development programs to effectively impact key business indicators.</li><li> Assists with establishing guidelines so employees understand expectations and parameters.</li><li> Develops specific training to improve service performance.</li><li> Drives brand values and philosophy in all training and development activities.</li><li> Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br><br></li></ul><strong>Assisting with Managing Training Budgets<br><br></strong><ul><li> Assists with the development of the Training budget as required.</li><li> Assists with managing budget in alignment with Human Resources and property financial goals.</li><li> Assists with managing department controllable expenses to achieve or exceed budgeted goals.</li><li> Utilizes P-card if appropriate to control and monitor departmental expenditures.<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose, <strong>belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.

<strong>Company Description<br><br></strong>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.<br><br>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.<br><br>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh<br><br><strong>Job Description<br><br></strong><ul><li> Carry out the entry and exit procedures for guests and address any problems they may have during their stay.</li><li> Perform his/her duty according to the practices, operational instructions and procedures identified by the Front Office Manager.</li><li> Carry out the check-in and check-out procedures.</li><li> Monitor the VIP, COMP and HOUSE-USE during all stages.</li><li> Carry out the foreign currency exchange transactions.</li><li> Take over the cash register at the beginning of the shift in full from the previous shift and hand it over once the shift is completed.</li><li> Enter the cash revenues of the departments into the cash register</li><li> Handle guest complaints and ensure that the necessary action is taken (room change, breakdown reports, cleaning complaints etc.).</li><li> Continuously monitor the hotel’s occupancy and reservations and forward any unguaranteed optional reservations that are overdue to the Reservations Supervisor or Reservations Officer.</li><li> Issue a reminder to rooms that need to check-out and, if an extension is requested, carry out the necessary procedures and inform the Housekeeping Department.</li><li> Handle all breakdowns, complaints etc. at the lobby and ensure that the problem is solved.</li><li> Take note of guests’ wakeup call requests.</li><li> Forward guest requests to the Guests Relations Department.</li><li> Read the log book and identify the jobs that need to be followed-up.</li><li> Gather information about all of the events at the hotel.</li><li> Has knowledge of the night audit procedures.</li><li> Always greet and bid farewell to guests in a friendly manner.</li><li> Exchange reports with other departments in full.</li><li> Ensure that all official documents are completed in full and in an orderly manner.</li><li> Provide full and accurate information to his/her managers.</li><li> Take part in the Front Office Department’s internal communication meetings and trainings.</li><li> Monitor the daily occupancy rates and forecasts in order to contribute to maximising the occupancy rate at the facility.</li><li> Knows whom to contact in case of an emergency such as hospitals, taxis, police etc.</li><li> Pay maximum attention to representation. Is always careful as his/her attire, conduct and speech represent the facility.</li><li> Take part in the Emergency Response Teams.</li><li> To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</li><li> To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</li><li> To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.</li><li> Carry out all responsibilities related to the quality management and food safety systems implemented at the facilities</li><li> Carry out all other duties assigned by managers and hotel management not specified in the job description.<br><br></li></ul><strong>Qualifications<br><br></strong>Education: At least a high school or vocational diploma.<br><br><ul><li> Experience: At least 2 years of related work experience in the industry.</li><li> Foreign Language: Sufficient level of English and Arabic to communicate effectively with guests and employees. * Courses and Training: Theoretical and practical background.</li><li> Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.).</li><li> Skills: Expected to have technical knowledge and work experience related to the methods, techniques, and work processes in the related field. Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature</li></ul>

<strong>Company Description<br><br></strong>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.<br><br>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.<br><br>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh<br><br><strong>Job Description<br><br></strong><ul><li> Carry out the entry and exit procedures for guests and address any problems they may have during their stay. </li><li> Perform his/her duty according to the practices, operational instructions and procedures identified by the Front Office Manager. </li><li> Carry out the check-in and check-out procedures. </li><li> Monitor the VIP, COMP and HOUSE-USE during all stages. </li><li> Carry out the foreign currency exchange transactions. </li><li> Take over the cash register at the beginning of the shift in full from the previous shift and hand it over once the shift is completed. </li><li> Enter the cash revenues of the departments into the cash register</li><li> Handle guest complaints and ensure that the necessary action is taken (room change, breakdown reports, cleaning complaints etc.). </li><li> Continuously monitor the hotel’s occupancy and reservations and forward any unguaranteed optional reservations that are overdue to the Reservations Supervisor or Reservations Officer. </li><li> Issue a reminder to rooms that need to check-out and, if an extension is requested, carry out the necessary procedures and inform the Housekeeping Department. </li><li> Handle all breakdowns, complaints etc. at the lobby and ensure that the problem is solved. </li><li> Take note of guests’ wakeup call requests. </li><li> Forward guest requests to the Guests Relations Department. </li><li> Read the log book and identify the jobs that need to be followed-up. </li><li> Gather information about all of the events at the hotel. </li><li> Has knowledge of the night audit procedures. </li><li> Always greet and bid farewell to guests in a friendly manner. </li><li> Exchange reports with other departments in full. </li><li> Ensure that all official documents are completed in full and in an orderly manner. </li><li> Provide full and accurate information to his/her managers. </li><li> Take part in the Front Office Department’s internal communication meetings and trainings. </li><li> Monitor the daily occupancy rates and forecasts in order to contribute to maximising the occupancy rate at the facility. </li><li> Knows whom to contact in case of an emergency such as hospitals, taxis, police etc. </li><li> Pay maximum attention to representation. Is always careful as his/her attire, conduct and speech represent the facility. </li><li> Take part in the Emergency Response Teams. </li><li> To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). </li><li> To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. </li><li> To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment. </li><li> Carry out all responsibilities related to the quality management and food safety systems implemented at the facilities</li><li> Carry out all other duties assigned by managers and hotel management not specified in the job description. <br><br></li></ul><strong>Qualifications<br><br></strong>Education: At least a high school or vocational diploma.<br><br><ul><li> Experience: At least 2 years of related work experience in the industry. </li><li> Foreign Language: Sufficient level of English and Arabic to communicate effectively with guests and employees. * Courses and Training: Theoretical and practical background. </li><li> Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.). </li><li> Skills: Expected to have technical knowledge and work experience related to the methods, techniques, and work processes in the related field. Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature</li></ul>

<strong>Company Description<br><br></strong>"Why work for Accor?<br><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"<br><br><strong>Job Description<br><br></strong><ul><li>Control the food and beverage operations and ensure that the operations are conducted in the best manner according to the principles determined by Rixos Hotels Egypt management.</li><li>Monitor the food and beverage operations in line with the procedures determined by the hotel management, set targets and communicate and ensure adoption of these </li><li>targets. Communicate the Food and Beverage Manager’s decisions to subordinate employees and ensure implementation of these decisions in the best manner.</li><li>Manage all business and functions of the F&amp;B Department.</li><li>Manage operations to ensure the highest quality delivery of food and beverage products and service.</li><li>Control and analyse the below points:</li><li>1-Sales and costs</li><li>2-Display quality and service standards of F&amp;B products</li><li>3-Ensure proper use, protection and maintenance of departmental utensils and equipment</li><li>4-Conduct activities to increase customer satisfaction and enhance service quality.</li><li>5-Consolidate business relationships between employees in the department.</li><li>Manage pre-interviews, recruitment, performance upgrades, leadership, disciplinary action and business follow-up.</li><li>Responsible for preparing training programmes for the F&amp;B Department and the trainings of employees in his/her department.</li><li>Organise meetings to obtain data and achieve results.</li><li>Make plans with department managers in order to deliver successful organisations within the hotel.</li><li>Assist the Food and Beverage Manage in updating the below areas related to food and beverages according to the hotel’s policies and procedure:</li><li>1-Finance, standards, employees and trainings, outlets and recreation/entertainment</li><li>2-Conduct promotional activities to increase sales and conduct meetings for banquet organisations</li><li>3-Ensure protection, maintenance and replacement of materials and utensils.</li><li>Research opportunities for professional self-development.</li><li>Monitor and prepare reports on the work schedules and performance assessments of subordinate supervisor and employees.</li><li>Implements and monitors employee-related decisions made during the management meetings.</li><li>Make effort and ensure others make effort to make the facility’s image understood, remembered and enhanced through top-notch services both inside and outside of the facility.</li><li>Responsible for supervisors and employees at all levels in the department.</li><li>Maintain good relationship with service or product suppliers.</li><li>Find solutions to employee issues and problems, continuously create an atmosphere of working in unity and collaboration, and inspire the spirit of teamwork.</li><li>Take part in the Food Safety Team and attend MR meetings.</li><li>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</li><li>To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</li><li>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs.</li><li>To provide carrying chemicals safely, carrying, storing and using in accordance with laws, controlling reducing chemical dirtiness.</li><li>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</li><li>Carry out all other duties assigned by managers and hotel management not specified in the job description.<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Education: 4-year bachelor's degree</li><li>Experience: At least 10 years’ experience in the industry.</li><li>Foreign Language: Sufficient level of English to communicate effectively with guests and employees.</li><li>Courses and Training: Requires comprehensive theoretical and practical background and attendance in courses and seminars in the related field.</li><li>Computer Literacy: MS offıce applications.</li><li>Skills: Good command of legislation, laws and procedures related to the job and other departmental processes. Required to follow up changes, identify their impact on the department, and suggest suitable solutions. Expected to manage an important unit on a facility basis.</li></ul>

<strong>Company Description<br><br></strong>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.<br><br>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.<br><br>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh<br><br><strong>Job Description<br><br></strong><ul><li>Ensure that all work is carried out in accordance with the approved instructions, specifications, standards, and established procedures.</li><li>Liaise with superiors to discuss daily operational requirements, achievements, challenges, and areas for improvement, and take the necessary actions accordingly.</li><li>Be willing to work flexible or unsociable hours, including overtime, as required and directed by the line manager.</li><li>Identify faults in kitchen equipment, perform troubleshooting, and carry out the necessary repairs in accordance with approved procedures and safety standards.</li><li>Ensure that proper work practices, maintenance procedures, and reporting requirements are consistently followed.</li><li>Maintain the highest standards of punctuality, personal hygiene, grooming, and professional conduct at all times.</li><li>Provide support to team members whenever required and ensure that operational issues are addressed promptly, professionally, and effectively.</li><li>Ensure that all Planned Preventive Maintenance (PPM) activities are carried out on equipment as scheduled and directed by management, with accurate maintenance records maintained.</li><li>Behave in a professional manner at all times and comply with the hotel's policies, procedures, and code of conduct.</li><li>Develop and maintain positive, professional, and cooperative working relationships with clients, colleagues, supervisors, and other departments.</li><li>Respond to all complaints, feedback, and suggestions from managers and colleagues in a positive, sincere, and timely manner.</li><li>Discuss complaints, feedback, and suggestions with the immediate supervisor and implement appropriate corrective and preventive actions as required.</li><li>Attend regular departmental meetings and toolbox talks to discuss operational concerns, share best practices, identify improvement opportunities, and communicate company policies, standards, objectives, and relevant information.</li><li>Maintain professional, respectful, and constructive working relationships with all superiors, colleagues, and team members.</li><li>Ensure that all work is performed in full compliance with the Health, Safety, and Environment (HSE) Management System, including applicable safety procedures and regulations.</li><li>Immediately report all accidents, fires, losses, thefts, equipment damage, and other incidents to the Supervisor or Manager, follow the established reporting procedures, and take appropriate corrective action within the scope of assigned responsibilities.</li><li>Perform all duties in accordance with the policies, procedures, technical standards, and instructions established by the Chief Engineer.</li><li>Participate in the hotel's Emergency Response Team and carry out assigned duties during emergencies, drills, and other emergency situations.</li><li>Comply with all occupational health and safety requirements, follow the prescribed preventive measures, and contribute to maintaining a safe working environment for employees, guests, and contractors.</li><li>Promote environmental awareness and sustainability by identifying potential environmental impacts associated with work activities, equipment, and materials. Participate in initiatives aimed at protecting biodiversity, attend relevant environmental training, and minimize the consumption of resources and materials, including paper and printing supplies.</li><li>Implement departmental energy-saving measures, follow established energy conservation procedures, and comply with management decisions relating to energy efficiency. Consider environmental impact and energy efficiency when evaluating or recommending equipment purchases, in coordination with the relevant department.</li><li>Ensure that waste is properly segregated, handled, collected, and disposed of in accordance with hotel procedures and applicable environmental regulations. Take appropriate measures to minimize environmental pollution and reduce the harmful effects of operational activities on the environment.</li><li>Carry out all responsibilities related to the Quality Management System and Food Safety Management System implemented at the hotel, ensuring compliance with applicable standards, procedures, and requirements.</li><li>Perform any other duties and responsibilities assigned by the line manager, Chief Engineer, or hotel management that are consistent with the position and the operational requirements of the hotel.<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Education: At least a technical high school certificate or vocational diploma.</li><li>Experience: At least one year of practical experience in a relevant field.</li><li>Foreign Language: Not required.</li><li>Courses and Training: Not required.</li><li>Computer Literacy: Basic computer literacy is required.</li><li>Skills: Ability to use specialized tools and equipment relevant to the job, with the necessary skills acquired through on-the-job training within a few months. Where applicable, possession of relevant certifications, such as apprenticeship or semi-skilled worker certifications, is expected. The position also requires technical knowledge of the methods, techniques, and processes related to the assigned area of work.</li></ul>

<strong>Company Description<br><br></strong>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.<br><br>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.<br><br>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh<br><br><strong>Job Description<br><br></strong><ul><li>Ensure that all work is carried out in accordance with the approved instructions, specifications, standards, and established procedures. </li><li>Liaise with superiors to discuss daily operational requirements, achievements, challenges, and areas for improvement, and take the necessary actions accordingly. </li><li>Be willing to work flexible or unsociable hours, including overtime, as required and directed by the line manager. </li><li>Identify faults in kitchen equipment, perform troubleshooting, and carry out the necessary repairs in accordance with approved procedures and safety standards. </li><li>Ensure that proper work practices, maintenance procedures, and reporting requirements are consistently followed. </li><li>Maintain the highest standards of punctuality, personal hygiene, grooming, and professional conduct at all times. </li><li>Provide support to team members whenever required and ensure that operational issues are addressed promptly, professionally, and effectively. </li><li>Ensure that all Planned Preventive Maintenance (PPM) activities are carried out on equipment as scheduled and directed by management, with accurate maintenance records maintained. </li><li>Behave in a professional manner at all times and comply with the hotel's policies, procedures, and code of conduct. </li><li>Develop and maintain positive, professional, and cooperative working relationships with clients, colleagues, supervisors, and other departments. </li><li>Respond to all complaints, feedback, and suggestions from managers and colleagues in a positive, sincere, and timely manner. </li><li>Discuss complaints, feedback, and suggestions with the immediate supervisor and implement appropriate corrective and preventive actions as required. </li><li>Attend regular departmental meetings and toolbox talks to discuss operational concerns, share best practices, identify improvement opportunities, and communicate company policies, standards, objectives, and relevant information. </li><li>Maintain professional, respectful, and constructive working relationships with all superiors, colleagues, and team members. </li><li>Ensure that all work is performed in full compliance with the Health, Safety, and Environment (HSE) Management System, including applicable safety procedures and regulations. </li><li>Immediately report all accidents, fires, losses, thefts, equipment damage, and other incidents to the Supervisor or Manager, follow the established reporting procedures, and take appropriate corrective action within the scope of assigned responsibilities. </li><li>Perform all duties in accordance with the policies, procedures, technical standards, and instructions established by the Chief Engineer. </li><li>Participate in the hotel's Emergency Response Team and carry out assigned duties during emergencies, drills, and other emergency situations. </li><li>Comply with all occupational health and safety requirements, follow the prescribed preventive measures, and contribute to maintaining a safe working environment for employees, guests, and contractors. </li><li>Promote environmental awareness and sustainability by identifying potential environmental impacts associated with work activities, equipment, and materials. Participate in initiatives aimed at protecting biodiversity, attend relevant environmental training, and minimize the consumption of resources and materials, including paper and printing supplies. </li><li>Implement departmental energy-saving measures, follow established energy conservation procedures, and comply with management decisions relating to energy efficiency. Consider environmental impact and energy efficiency when evaluating or recommending equipment purchases, in coordination with the relevant department. </li><li>Ensure that waste is properly segregated, handled, collected, and disposed of in accordance with hotel procedures and applicable environmental regulations. Take appropriate measures to minimize environmental pollution and reduce the harmful effects of operational activities on the environment. </li><li>Carry out all responsibilities related to the Quality Management System and Food Safety Management System implemented at the hotel, ensuring compliance with applicable standards, procedures, and requirements. </li><li>Perform any other duties and responsibilities assigned by the line manager, Chief Engineer, or hotel management that are consistent with the position and the operational requirements of the hotel. <br><br></li></ul>Qualifications<br><br><ul><li>Education: At least a technical high school certificate or vocational diploma. </li><li>Experience: At least one year of practical experience in a relevant field. </li><li>Foreign Language: Not required. </li><li>Courses and Training: Not required. </li><li>Computer Literacy: Basic computer literacy is required. </li><li>Skills: Ability to use specialized tools and equipment relevant to the job, with the necessary skills acquired through on-the-job training within a few months. Where applicable, possession of relevant certifications, such as apprenticeship or semi-skilled worker certifications, is expected. The position also requires technical knowledge of the methods, techniques, and processes related to the assigned area of work.</li></ul>

<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26132158<br><br><strong>Job Category</strong> Human Resources<br><br><strong>Location</strong> Al Fanar Street, Sharm El Sheikh, EgyptVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer.<br><br></li></ul>OR<br><br><ul><li> 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Administering Employee Training Programs<br><br></strong><ul><li> Promotes and informs employees about all training programs.</li><li> Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</li><li> Helps employees identify specific behaviors that will contribute to service excellence.</li><li> Ensures employees receive on-going training to understand guest expectations.</li><li> Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.</li><li> Meets with training cadre on a regular basis to support training efforts.</li><li> Observes service behaviors of employees and provides feedback to individuals and/or managers.<br><br></li></ul><strong>Evaluating Training Programs Effectiveness<br><br></strong><ul><li> Monitors enrollment and attendance at training classes.</li><li> Meets regularly with participants to assess progress and address concerns.</li><li> Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.</li><li> Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</li><li> Measures transfer of learning from training courses to the operation.</li><li> Ensures adult learning principles are incorporated into training programs.<br><br></li></ul><strong>Developing Training Program Plans and Budgets<br><br></strong><ul><li> Ensures all training and development activities (department specific and general property training) are strategically linked to the organization’s mission and vision.</li><li> Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.</li><li> Makes any necessary adjustments to training methodology and/or re-trains as appropriate.</li><li> Aligns current training and development programs to effectively impact key business indicators.</li><li> Establishes guidelines so employees understand expectations and parameters.</li><li> Develops specific training to improve service performance.</li><li> Drives brand values and philosophy in all training and development activities.</li><li> Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br><br></li></ul><strong>Managing Training Budgets<br><br></strong><ul><li> Participates in the development of the Training budget as required.</li><li> Manages budget in alignment with Human Resources and property financial goals.</li><li> Manages department controllable expenses to achieve or exceed budgeted goals.</li><li> Utilizes P-card if appropriate to control and monitor departmental expenditures.<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose, <strong>belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.

<strong>Company Description<br><br></strong>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.<br><br>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.<br><br>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh<br><br><strong>Job Description<br><br></strong><ul><li> Carry out the entry and exit procedures for guests and address any problems they may have during their stay. </li><li> Perform his/her duty according to the practices, operational instructions and procedures identified by the Front Office Manager. </li><li> Carry out the check-in and check-out procedures. </li><li> Monitor the VIP, COMP and HOUSE-USE during all stages. </li><li> Carry out the foreign currency exchange transactions. </li><li> Take over the cash register at the beginning of the shift in full from the previous shift and hand it over once the shift is completed. </li><li> Enter the cash revenues of the departments into the cash register</li><li> Handle guest complaints and ensure that the necessary action is taken (room change, breakdown reports, cleaning complaints etc.). </li><li> Continuously monitor the hotel’s occupancy and reservations and forward any unguaranteed optional reservations that are overdue to the Reservations Supervisor or Reservations Officer. </li><li> Issue a reminder to rooms that need to check-out and, if an extension is requested, carry out the necessary procedures and inform the Housekeeping Department. </li><li> Handle all breakdowns, complaints etc. at the lobby and ensure that the problem is solved. </li><li> Take note of guests’ wakeup call requests. </li><li> Forward guest requests to the Guests Relations Department. </li><li> Read the log book and identify the jobs that need to be followed-up. </li><li> Gather information about all of the events at the hotel. </li><li> Has knowledge of the night audit procedures. </li><li> Always greet and bid farewell to guests in a friendly manner. </li><li> Exchange reports with other departments in full. </li><li> Ensure that all official documents are completed in full and in an orderly manner. </li><li> Provide full and accurate information to his/her managers. </li><li> Take part in the Front Office Department’s internal communication meetings and trainings. </li><li> Monitor the daily occupancy rates and forecasts in order to contribute to maximising the occupancy rate at the facility. </li><li> Knows whom to contact in case of an emergency such as hospitals, taxis, police etc. </li><li> Pay maximum attention to representation. Is always careful as his/her attire, conduct and speech represent the facility. </li><li> Take part in the Emergency Response Teams. </li><li> To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). </li><li> To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. </li><li> To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment. </li><li> Carry out all responsibilities related to the quality management and food safety systems implemented at the facilities</li><li> Carry out all other duties assigned by managers and hotel management not specified in the job description. <br><br></li></ul><strong>Qualifications<br><br></strong>Education: At least a high school or vocational diploma.<br><br><ul><li> Experience: At least 2 years of related work experience in the industry. </li><li> Foreign Language: Sufficient level of English and Arabic to communicate effectively with guests and employees. * Courses and Training: Theoretical and practical background. </li><li> Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.). </li><li> Skills: Expected to have technical knowledge and work experience related to the methods, techniques, and work processes in the related field. Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature</li></ul>

<strong>Company Description<br><br></strong>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.<br><br>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.<br><br>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh<br><br><strong>Job Description<br><br></strong><ul><li> Carry out the entry and exit procedures for guests and address any problems they may have during their stay.</li><li> Perform his/her duty according to the practices, operational instructions and procedures identified by the Front Office Manager.</li><li> Carry out the check-in and check-out procedures.</li><li> Monitor the VIP, COMP and HOUSE-USE during all stages.</li><li> Carry out the foreign currency exchange transactions.</li><li> Take over the cash register at the beginning of the shift in full from the previous shift and hand it over once the shift is completed.</li><li> Enter the cash revenues of the departments into the cash register</li><li> Handle guest complaints and ensure that the necessary action is taken (room change, breakdown reports, cleaning complaints etc.).</li><li> Continuously monitor the hotel’s occupancy and reservations and forward any unguaranteed optional reservations that are overdue to the Reservations Supervisor or Reservations Officer.</li><li> Issue a reminder to rooms that need to check-out and, if an extension is requested, carry out the necessary procedures and inform the Housekeeping Department.</li><li> Handle all breakdowns, complaints etc. at the lobby and ensure that the problem is solved.</li><li> Take note of guests’ wakeup call requests.</li><li> Forward guest requests to the Guests Relations Department.</li><li> Read the log book and identify the jobs that need to be followed-up.</li><li> Gather information about all of the events at the hotel.</li><li> Has knowledge of the night audit procedures.</li><li> Always greet and bid farewell to guests in a friendly manner.</li><li> Exchange reports with other departments in full.</li><li> Ensure that all official documents are completed in full and in an orderly manner.</li><li> Provide full and accurate information to his/her managers.</li><li> Take part in the Front Office Department’s internal communication meetings and trainings.</li><li> Monitor the daily occupancy rates and forecasts in order to contribute to maximising the occupancy rate at the facility.</li><li> Knows whom to contact in case of an emergency such as hospitals, taxis, police etc.</li><li> Pay maximum attention to representation. Is always careful as his/her attire, conduct and speech represent the facility.</li><li> Take part in the Emergency Response Teams.</li><li> To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</li><li> To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</li><li> To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.</li><li> Carry out all responsibilities related to the quality management and food safety systems implemented at the facilities</li><li> Carry out all other duties assigned by managers and hotel management not specified in the job description.<br><br></li></ul><strong>Qualifications<br><br></strong>Education: At least a high school or vocational diploma.<br><br><ul><li> Experience: At least 2 years of related work experience in the industry.</li><li> Foreign Language: Sufficient level of English and Arabic to communicate effectively with guests and employees. * Courses and Training: Theoretical and practical background.</li><li> Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.).</li><li> Skills: Expected to have technical knowledge and work experience related to the methods, techniques, and work processes in the related field. Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature</li></ul>

Company Description<br><br>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. <br><br>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.<br><br>Job Description<br><br>Is responsible for the cleaning of all public areas, rooms, corridors, personnel changing rooms, restaurants, toilets in the lobby and public areas, and all administrative offices. When necessary, clean the rooms or floor corridors. Clean all of the hotel windows. Clean the carpets and mop the floors. Clean and treat the marble surfaces. Wipe the walls and ceilings and carry and arrange furniture. Vacuum and dust the curtains. Clean the chairs and carpets. Ensure maintenance and cleaning of the devices used in the public area, learn how touse these devices and use them. Carry material that the Housekeeping Department needs from the storage house or warehouse Empty the garbage in the general areas. When necessary, make up rooms. Immediately hand over any lost and found items to the Housekeeping Office. Immediately report any suspicious persons or packages etc. to senior managers forsecurity purposes. Public area attendant working in the restaurants, bars, room and ballrooms areresponsible for vacuuming, shampooing and window cleaning. Responsible for cleaning and wiping all of the windows at the hotel. Is familiar with security and protection methods. Attend vocational training. Is clean, friendly, and hygienic. Perform all tasks assigned by seniors. Take part in the Emergency Response Teams. Responsible for reporting all breakdowns identified in his/her section to seniors. Carry out all responsibilities related to the quality management systems implementedat the facilities. Carry out all other duties assigned by managers and hotel management not specified<br><br>In The Job Description Qualifications<br><br> Education: At least a primary school diploma. Experience: Can learn the job in a few months and enhance knowledge in one year. Foreign Language: Not expected. Courses and Training: Not expected. Computer Literacy: Not required. Skills: Expected to know the standard work routines and general rules. Required topossess certification for the job, if necessary. Expected to use basic tools and devicesrelated to the job. <br><br>Additional Information<br><br>Your team and working environment:<br><br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br><br>Our commitment to Diversity & Inclusion:<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms, and suites featuring contemporary designs, including a unique side for adults.<br><br>All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.<br><br>Join our motivated and vibrant Team and build your career with us.<br><br><br><br>Job Description<br><br>Responsibilities<br><br>Beverage Operations Management:<br><br>· Oversee all aspects of beverage operations, ensuring quality service and consistent product delivery across all food and beverage outlets.<br><br>· Manage beverage service during peak and off-peak times, ensuring that guest expectations are exceeded at all times.<br><br>· Ensure the efficient operation of bars, lounges, and other beverage-related services, maintaining high standards of cleanliness, organization, and presentation.<br><br>Team Leadership:<br><br>· Lead, mentor, and train the beverage team, including supervisors, bartenders, baristas, and barbacks, ensuring they meet service standards and operate efficiently.<br><br>· Foster a positive work environment, promote teamwork, and develop team members through continuous coaching and feedback to the team to enhance performance and career growth.<br><br>· Conduct performance reviews, provide feedback, identify areas for improvement support development plans, to enhance team effectiveness and ensure a motivated team culture.<br><br>Menu Development & Innovation:<br><br>· Collaborate with the culinary team and F&B Operations Manager and Director of Food & Beverage to develop and update beverage menus, ensuring creativity and variety while aligning with guest preferences and seasonal trends.<br><br>· Introduce innovative drink offerings, including signature cocktails, premium beverage selections, and local-inspired drinks, to differentiate the hotel’s beverage offerings.<br><br>· Regularly evaluate the menu, adjust recipes, and create seasonal or promotional beverage items that enhance guest experience and increase sales.<br><br>Inventory & Stock Management:<br><br>· Oversee the beverage inventory, ensuring proper storage, rotation, and control of products.<br><br>· Manage stock levels to minimize waste and ensure consistent availability of beverages, particularly high-demand items.<br><br>· Maintain accurate inventory records, conduct regular stock audits, and place timely orders based on usage trends and budget forecasts.<br><br>Cost Control & Revenue Growth:<br><br>· Develop and implement strategies to control beverage costs while maintaining product quality and guest satisfaction.<br><br>· Monitor beverage sales and analyze trends to identify opportunities for increasing revenue through upselling, promotions, and efficient operations.<br><br>· Collaborate with the culinary team and F&B Operations Manager and Director of Food & Beverage to establish beverage pricing strategies that are competitive and profitable, while ensuring alignment with brand positioning.<br><br>Guest Experience & Satisfaction:<br><br>· Ensure that all beverage service meets or exceeds the standards of quality, service, and presentation.<br><br>· Address guest complaints or concerns promptly and professionally, ensuring swift resolution to ensure maximum guest satisfaction.<br><br>· Proactively engage with guests, obtaining feedback on beverage offerings and making recommendations to enhance their experience.<br><br>Health & Safety Compliance:<br><br>· Ensure that all beverage operations comply with health and safety regulations, including safe alcohol service practices.<br><br>· Oversee the implementation and adherence to hygiene and safety procedures across all beverage areas.<br><br>· Conduct regular training with staff on safety practices, including alcohol service laws, fire safety, and safe handling of equipment.<br><br>Staff Scheduling & Budgeting:<br><br>· Develop staff schedules for beverage outlets, ensuring adequate coverage during peak hours and minimizing labor costs during slower periods.<br><br>· Work with senior management to develop and manage the beverage department's budget, ensuring that all costs are in line with financial goals.<br><br>· Monitor staffing levels and adjust as necessary based on business needs and guest demand.<br><br>Reporting & Documentation:<br><br>· Prepare and submit weekly and monthly reports on beverage sales, inventory levels, team performance, and guest feedback.<br><br>· Maintain accurate records of all beverage-related transactions, including orders, receipts, and financial documentation.<br><br>· Provide insights and recommendations to senior management for continuous improvement.<br><br>Collaboration with Other Departments:<br><br>· Work closely with the Food & Beverage team, kitchen staff, housekeeping, and other departments to ensure seamless service and guest satisfaction.<br><br>· Collaborate with marketing and events teams to develop beverage-related promotions, themed nights, and special events that enhance guest experience and increase sales.<br><br>Promotions & Events:<br><br>· Organize and manage beverage-focused promotions, events, and seasonal offerings to attract guests and drive sales.<br><br>· Coordinate with the events team to ensure that beverage offerings meet the needs and expectations of large-scale functions, banquets, or special events.<br><br>Additional Responsibilities:<br><br>· Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.<br><br><br><br>Qualifications<br><br>perience/Certificates/Education<br><br>· Experience: Minimum of 3-5 years in a supervisory / leadership role in beverage management, preferably a luxury hospitality environment. Experience in managing beverage operations, menu development, cost control, and staff leadership. Strong background in beverage sales, with experience in maximizing revenue and controlling costs.<br><br>· Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field. Certification in beverage management, mixology, or sommelier training is a plus.<br><br>· Skills & Attributes:<br><br>o Strong leadership and people management skills.<br><br>o Excellent interpersonal and communication abilities.<br><br>o Attention to detail and strong organizational skills.<br><br>o Proven ability to manage multiple priorities and meet deadlines.<br><br>o Ability to handle confidential and sensitive information.<br><br>o In-depth knowledge of beverage trends, mixology, and premium beverage offerings.<br><br>o Ability to create unique and appealing beverage menus tailored to guest preferences.<br><br>o Strong financial acumen and experience in managing budgets, costs, and profitability.<br><br>o Proficiency in relevant software and MS Office Suite.<br><br>o Professional and well-presented at all times.<br><br>o Customer-centric approach with a passion for hospitality.<br><br>o Proactive problem-solver with a solutions-oriented mindset.<br><br>o Ability to work in a fast-paced, dynamic environment.<br><br>o Must be able to handle multiple tasks and adapt to changing priorities.<br><br>· Language:<br><br>o Excellent reading, writing and oral proficiency in English language.<br><br>o Ability to speak other languages and basic understanding of local languages will be an advantage.<br><br><br><br>Additional Information<br><br>experience is an asset<br><br>Prior experience working with Opera or a related system<br><br>Strong interpersonal and problem solving abilities<br><br>Fluency in English, additional languages are a plus

<strong>Company Description<br><br></strong>"Why work for Accor?<br><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"<br><br><strong>Job Description<br><br></strong>Ensure the security of guests’ belongings during C-in and C-out and assist to carry guests’ luggage to and from their rooms.<br><br>Responsible for forwarding messages from the Front Office Department to guests and all other reports and documents to the related units.<br><br>Deliver the best services to guests in line with the hotel’s policies and procedures.<br><br>Perform his/her duty according to the practices, operational instructions and procedures identified by the Front Office Manager.<br><br>Always be friendly, well-groomed, polite and respectful.<br><br>Gather information about the facility’s occupancy for the respective day before starting the shift.<br><br>Gather all information related to the previous shifts before starting the shift and check the entries in the logbook.<br><br>Has knowledge of all activities that may (will) be held at the facility on the specific day.<br><br>Help all guests with their luggage when entering and leaving the hotel.<br><br>Show guests the way to their room and carry their luggage.<br><br>Has detailed knowledge of all of the hotel and in-room services. Make the necessary explanations, in a polite and respectful manner, to guests while accompanying them to their rooms.<br><br>Greet groups according to their arrival times, organise their luggage according to their room numbers and ensure that the luggage is sent to their room on time.<br><br>Always start work on time and, when needed in times of busy check-ins and check-outs, work overtime.<br><br>Responsible for the order of the reception desk and lobby.<br><br>Carry out the periodic maintenance and cleaning of the luggage trolleys.<br><br>Responsible for keeping the inside of the reception desk and the Back Office clean and orderly at all times.<br><br>Responsible for safely keeping guest belongings under his/her responsibility.<br><br>Keep track of all official documents and deliver them to the respective addressees<br><br>Attend the internal communication meetings and trainings of the Front Office Department and share his/her suggestions and thoughts.<br><br>Responsible for carrying the luggage for rooms that will be changed.<br><br>Take part in the Emergency Response Teams.<br><br>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).<br><br>To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.<br><br>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.<br><br>Carry out all responsibilities related to the quality management and food safety systems implemented at the facilities.<br><br>Carry out all other duties assigned by managers and hotel management not specified in the job description<br><br><strong>Qualifications<br><br></strong><strong>Education:</strong> At least a high school or vocational diploma.<br><br><strong>Experience:</strong> At least 1 year of experience in the related field.<br><br><strong>Foreign Language:</strong> Good command of English and Arabic to communicate well.<br><br><strong>Courses and Training: </strong>Theoretical and practical background.<br><br><strong>Computer Literacy: </strong>Basic PC applications.<br><br><strong>Skills:</strong> Using personal touch in order to exceed guests expectations by utilizing specific tools and devices related to the job and that can be learned in a few months. Some jobs require technical knowledge of the methods, techniques and work processes in the related field. Expected to know the guest profiles, accommodation details and have basic knowledge of how to address guests. Expected to perform tasks that are of the same kind and similar in content. Requires awareness of other related processes.<br><br>Additional Information<br><br>Your team and working environment:<br><br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br><br>Our commitment to Diversity &amp; Inclusion:<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

<p>Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms, and suites featuring contemporary designs, including a unique side for adults.<br><br></p><p>All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.<br><br></p><p>Join our motivated and vibrant Team and build your career with us.<br><br><br><br></p><strong>Job Description<br><br></strong><ul><li>Monitors all duty schedules in the kitchen operation.</li><li>Conducts bi-monthly a presentation of 12 new novelties, disk, presentation, amenities, etc. to stay in line with operational trends.</li><li>Within kitchen hygiene rules chef who is working in the kitchen should have short and well cared hair, it is not allowed that man has a moustache or beard.</li><li>Reviews and corrects the appearance (condition of uniforms) and grooming of all assigned staff.</li><li>Evaluates the performance of the assigned team and initiates promotions.</li><li>Responsible for the timely kitchen preparations for all meal services in the outlets and Banquet activities in line with the stipulated opening hours</li><li>Frequently tours through all kitchens, stores and other food production facilities ensuring the highest possible hygiene and maintenance standards.</li><li>Develops food promotions and initiates the appearance of guest chef’s if the situation requires.</li><li>Frequently tours of the dining outlets and related areas to assure the well being of all guests by maintaining a close friendly contact.</li><li>Handles guest complaints directly if the situation requires.</li><li>Drives together with the Food &amp; Beverage Manager all extracurricular events in the outlets as per the annual promotions calendar.</li><li>Controls the food cost by reviewing and approving all store requisitions and direct purchases and minimizes wastage.</li><li>Ensures that the immediate reliever is well informed about all relevant operational issues.</li><li>Directs the development of future Chefs.</li><li>Monitors all food par stocks.</li><li>Drives with the Food &amp; Beverage Manager all menu changes and documents all dishes and issues presentation information to all parties concerned.</li><li>Ensures that every dish leaving the kitchen is of appropriate portion and well presented according to the recipes and presentation standards</li><li>Monitors all goods transfers to other areas.</li><li>Initiates spot checks on expiry dates of all food products.</li><li>Ensures the proper handling of all FF&amp;E and operating equipment.</li><li>Stays updated on changing food service trends i.e. new products, presentation and operating equipment.</li><li>Controls and approves all kitchen payroll related documents, prior to their submission to the accounts.</li><li>Establishes the highest possible hygiene and food safety standards either enforced through local legislation or own personal efforts. (HACCP Standards).</li><li>Attends all regular department head meetings and conducts at least two monthly meetings with his chefs and other key personnel to maintain open communication lines.</li><li>Participates actively to meet / maximize the departments’ revenue forecast and exercises the constant control of the operational costs.</li><li>Familiar with the company’s internal policies and all safety policies.</li><li>Keeps himself updated on all business activities of equal competitors and changing industrial trends.</li><li>Ensures that emergency exits in the kitchen and all related areas are always in clean condition and absolutely free of any obstacle and the exit door is easy to open from inside.</li><li>Prepares or supervises the preparation of all menus.</li><li>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</li><li>To implement necessary warnings and departmental trainings in order to save energy inside the facility.</li><li>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs.</li><li>To provide carrying chemicals safely, carrying, storing and using in accordance with laws, controlling reducing chemical dirtiness.</li><li>Carries out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</li><li>Carries out all other duties assigned by managers and hotel management not specified in the job description.<br><br></li></ul><strong>Qualifications<br><br></strong><p>Education: At least a high school or vocational diploma.<br><br><br><br>Experience: Extensive practical and managerial experience related to the processes in the respective department (at least 5 years).<br><br><br><br>Foreign Language: At least intermediate level English.<br><br><br><br>Courses and Training: Prior attendance in courses and seminars in the related field.<br><br><br><br>Computer Literacy: Basic computer applications.<br><br><br><br>Skills: Has excellent command of all products and cooking techniques in the related field and is responsible for business development. Has advanced knowledge of the other kitchen sections and processes. Has knowledge of local or international cuisine.<br><br></p>

<strong>Company Description<br><br></strong>"Why work for Accor?<br><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"<br><br><strong>Job Description<br><br></strong>Closely deal with all requests, problems and needs of guests staying at Rixos Seagate Sharm Hotel and find solutions to problems, focusing on guest satisfaction.<br><br>Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly.<br><br>Handle guest complaints and find solutions. Report any problems that take time to solve to his/her immediate and follow-up on the matter.<br><br>Greet guests that will check-in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have.<br><br>Make “Guest Contacts” during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these.<br><br>Write down any comments, requests, suggestions and complaints received from guests during the day into the “Through Our Guests’ Eyes” report together with their answers and actions.<br><br>Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire. Translate them into English and e-mail them to all of the department managers.<br><br>Identify the special days of guests such as birthdays, wedding anniversaries etc., make the necessary organisation together with the related departments and monitor the organisation.<br><br>Work in coordination with all departments and ensure the flow of necessary information.<br><br>Take all special orders from guests such as birthday cakes, flowers etc., inform the necessary departments and ensure that the order is delivered to the guest.<br><br>Ensure that requests for a babysitter, plane or coach ticket, restaurant reservation, medication etc. placed by guests are met as soon as possible.<br><br>Follow the VIP procedures and greet VIP guests and bid them farewell.<br><br>Walk agency representatives and potential guests around the facility.<br><br>Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments.<br><br>Handle guest requests for the A la Carte restaurants and fill out a reservation form for each A la Carte restaurant and inform the F&amp;B Department.<br><br>Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Front Office Manager/Supervisor about the atmosphere.<br><br>Have detailed knowledge of all physical features of the facility as well as all activities/services offered at the facility.<br><br>Support hotel sales. Is authorised to sell charged services.<br><br>Take part in the Emergency Response Teams.<br><br>Keep any items that guests lose in the facility or forget in their room when checking-out. Deliver any lost and found to guests still at the hotel or send them by mail.<br><br>Respond to guest inquiry forms and all written suggestions, complaints etc.<br><br>Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Front Office Manager/Guest Relations Manager/Duty Manager.<br><br><strong>Qualifications<br><br></strong><strong>Education:</strong> At least a high school or vocational diploma.<br><br><strong>Experience: </strong>At least 2 years of experience in the industry.<br><br><strong>Foreign Language:</strong> Proficiency in English to communicate with guests and understand the professional terminology related to the devices and equipment used and a good command of Arabic, German, French or Russian.<br><br><strong>Courses and Training:</strong> Prior attendance in seminars and trainings related to the job.<br><br><strong>Computer Literacy:</strong> MS Office applications, Front Office programmes (Fidelio, Opera etc.).<br><br><strong>Skills:</strong> Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature.<br><br>Additional Information<br><br>Your team and working environment:<br><br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br><br>Our commitment to Diversity &amp; Inclusion:<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

<strong>Company Description<br><br></strong>"Why work for Accor?<br><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"<br><br><strong>Job Description<br><br></strong><ul><li>In line with the targets, standards and instructions determined by the General Manager, hotel management and Security Manager ensure security and safety across the facility, keep the related records and develop him/herself. </li><li>Fully perform other duties assigned by the Security Supervisor and other seniors. </li><li>Ensure the life and property safety of people is his/her area of duty. </li><li>Greet guests, provide information and guidance to them and bid them farewell. </li><li>Organise human and vehicle traffic and contribute to the communication between the facility and individuals. </li><li>Keep watch and remain vigilant at all times during the day and night, gather information and submit it to the respective persons. </li><li>Carry out initial response to important incidents such as fires, sabotages, injuries, and fights and report the incident to the respective persons. </li><li>Be respectful, moderate and polite to managers, seniors and colleagues. </li><li>Pass on all relevant information to the next security officer on shift. </li><li>Inform the Security Supervisor of all developments and events that take place in his/her area of responsibility. </li><li>Is familiar with the procedures to catch and detain criminals. </li><li>Ensure that all devices and equipment such as walkie-talkies, detectors, telephones etc. are maintained well, clean, charged and operating. </li><li>Immediately inform his/her supervisor in the event of any bomb or suspicious package call and ensure security around the area where the bomb or suspicious package call has been made. </li><li>Take part in the Emergency Response Teams. </li><li>Ensure that the shift area is kept in a clean, orderly and neat manner. </li><li>Pay attention to keeping logs and records in a proper and accurate manner and control the signatures. </li><li>Monitor the entry and exit of furniture and equipment (inventory) that need to be removed from the facility for maintenance and repairs and file their records. </li><li>Protect the hotel’s guests from any external factors that may cause inconvenience. </li><li>Gather information and pass such information on to seniors rather than disclose information to third parties. </li><li>When writing an incident report, ensure that the report includes information about the person(s) who committed the act, its location, time, how the incident developed and its consequences. </li><li>Ensure that employees entering into and exiting from the facility use their ID cards, identify and report to his/her supervisor employees that do not use their ID card to enter or exit, and monitor the situation accordingly. </li><li>Control the units around the facility and report any suspicious persons or vehicles to his/her supervisor. </li><li>Use the communication tools (walkie-talkie, telephone) for their proper purpose while on duty. </li><li>Fully comply with the rules concerning shift changes and ensure that no problems occur. </li><li>Ensure the security around the areas where explosive and combustible agents for entertainment purposes will be used. </li><li>Make use of all opportunities for self-development. Eliminate any problems and shortcomings in inspections and controls and report any needs. Make every effort to be the best. </li><li>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). </li><li>To implement necessary warnings and departmental trainings in order to save energy inside the facility. </li><li>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment. </li><li>Carry out all responsibilities related to the quality management systems implemented at the facilities. </li><li>Carry out all other duties assigned by managers and hotel management not specified in the job description. <br><br></li></ul>Qualifications<br><br><ul><li>Education: At least a high school diploma. </li><li>Experience: At least 2 years of work experience in the related field. Experience in the industry is an asset. </li><li>Foreign Language: Not required. </li><li>Courses and Training: Prior attendance in courses and seminars in the related field. </li><li>Computer Literacy: Not required. </li><li>Skills: Expected to use basic tools and equipment related to the job. Expected to perform simple, specific and standard tasks that are generally repetitive. <br><br></li></ul>Additional Information<br><br>Your team and working environment:<br><br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br><br>Our commitment to Diversity &amp; Inclusion:<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

<strong>Company Description<br><br></strong>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.<br><br>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.<br><br>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh<br><br><strong>Job Description<br><br></strong><ul><li> Closely deal with all requests, problems and needs of guests staying at Rixos Hotels Egypt and find solutions to problems, focusing on guest satisfaction. </li><li>Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly. </li><li> Handle guest complaints and find solutions. Report any problems that take time to solve to his/her direct manager and follow-up on the matter. </li><li> Greet guests that will check-in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have. </li><li> Make “Guest Contacts” during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. </li><li> Write down any comments, requests, suggestions and complaints received from guests during the day into the “Through Our Guests’ Eyes” report together with their answers and actions. </li><li> Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire. Translate them into English and e-mail them to all of the department managers. </li><li> Identify the special days of guests such as birthdays, wedding anniversaries etc., make the necessary organisation together with the related departments and monitor the organisation. </li><li> Work in coordination with all departments and ensure the flow of necessary information. </li><li> Take all special orders from guests such as birthday cakes, flowers etc., inform the necessary departments and ensure that the order is delivered to the guest. </li><li> Ensure that requests for a babysitter, plane or coach ticket, restaurant reservation, medication etc. placed by guests are met as soon as possible. </li><li> Follow the VIP procedures and greet VIP guests and bid them farewell. </li><li> Walk agency representatives and potential guests around the facility. </li><li> Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments. </li><li> Handle guest requests for the A la Carte restaurants and fill out a reservation form for each A la Carte restaurant and inform the F&amp;B Department. </li><li> Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Guest Relations Manager/Supervisor about the atmosphere. </li><li> Have detailed knowledge of all physical features of the facility as well as all activities/services offered at the facility. </li><li> Support hotel sales. Is authorised to sell charged services. </li><li> Take part in the Emergency Response Teams. </li><li> Keep any items that guests lose in the facility or forget in their room when checking- out. Deliver any lost and found to guests still at the hotel or send them by mail. </li><li> Respond to guest inquiry forms and all written suggestions, complaints etc</li><li> Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Guest Relations Manager. </li><li> Be open to all developments related to the profession. Closely keep track of the developments so as to contribute to finding solutions. </li><li> Take part in training programmes and departmental internal communication meetings. </li><li> Due to being in direct contact with guests, must always look clean, neat and fresh. </li><li> To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). </li><li> To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. </li><li> To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. </li><li> Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities. </li><li> Carry out all other duties assigned by managers and hotel management not specified in the job description. <br><br></li></ul><strong>Qualifications<br><br></strong><ul><li> Education: At least a high school diploma. </li><li> Experience: At least 2 years of experience in the industry. </li><li> Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and equipment used and a good command of Arabic, German, French or Russian. </li><li> Courses and Training: Prior attendance in seminars and trainings related to the job. </li><li> Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.). </li><li> Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature.</li></ul>

<strong>Company Description<br><br></strong>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.<br><br>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.<br><br>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh<br><br><strong>Job Description<br><br></strong><ul><li> Closely deal with all requests, problems and needs of guests staying at Rixos Hotels Egypt and find solutions to problems, focusing on guest satisfaction.</li><li>Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly.</li><li> Handle guest complaints and find solutions. Report any problems that take time to solve to his/her direct manager and follow-up on the matter.</li><li> Greet guests that will check-in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have.</li><li> Make “Guest Contacts” during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these.</li><li> Write down any comments, requests, suggestions and complaints received from guests during the day into the “Through Our Guests’ Eyes” report together with their answers and actions.</li><li> Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire. Translate them into English and e-mail them to all of the department managers.</li><li> Identify the special days of guests such as birthdays, wedding anniversaries etc., make the necessary organisation together with the related departments and monitor the organisation.</li><li> Work in coordination with all departments and ensure the flow of necessary information.</li><li> Take all special orders from guests such as birthday cakes, flowers etc., inform the necessary departments and ensure that the order is delivered to the guest.</li><li> Ensure that requests for a babysitter, plane or coach ticket, restaurant reservation, medication etc. placed by guests are met as soon as possible.</li><li> Follow the VIP procedures and greet VIP guests and bid them farewell.</li><li> Walk agency representatives and potential guests around the facility.</li><li> Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments.</li><li> Handle guest requests for the A la Carte restaurants and fill out a reservation form for each A la Carte restaurant and inform the F&amp;B Department.</li><li> Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Guest Relations Manager/Supervisor about the atmosphere.</li><li> Have detailed knowledge of all physical features of the facility as well as all activities/services offered at the facility.</li><li> Support hotel sales. Is authorised to sell charged services.</li><li> Take part in the Emergency Response Teams.</li><li> Keep any items that guests lose in the facility or forget in their room when checking- out. Deliver any lost and found to guests still at the hotel or send them by mail.</li><li> Respond to guest inquiry forms and all written suggestions, complaints etc</li><li> Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Guest Relations Manager.</li><li> Be open to all developments related to the profession. Closely keep track of the developments so as to contribute to finding solutions.</li><li> Take part in training programmes and departmental internal communication meetings.</li><li> Due to being in direct contact with guests, must always look clean, neat and fresh.</li><li> To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</li><li> To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</li><li> To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs.</li><li> Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</li><li> Carry out all other duties assigned by managers and hotel management not specified in the job description.<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li> Education: At least a high school diploma.</li><li> Experience: At least 2 years of experience in the industry.</li><li> Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and equipment used and a good command of Arabic, German, French or Russian.</li><li> Courses and Training: Prior attendance in seminars and trainings related to the job.</li><li> Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.).</li><li> Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature.</li></ul>

<strong>Company Description<br><br></strong>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.<br><br>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.<br><br>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh<br><br><strong>Job Description<br><br></strong><ul><li> Closely deal with all requests, problems and needs of guests staying at Rixos Hotels Egypt and find solutions to problems, focusing on guest satisfaction. </li><li>Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly. </li><li> Handle guest complaints and find solutions. Report any problems that take time to solve to his/her direct manager and follow-up on the matter. </li><li> Greet guests that will check-in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have. </li><li> Make “Guest Contacts” during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. </li><li> Write down any comments, requests, suggestions and complaints received from guests during the day into the “Through Our Guests’ Eyes” report together with their answers and actions. </li><li> Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire. Translate them into English and e-mail them to all of the department managers. </li><li> Identify the special days of guests such as birthdays, wedding anniversaries etc., make the necessary organisation together with the related departments and monitor the organisation. </li><li> Work in coordination with all departments and ensure the flow of necessary information. </li><li> Take all special orders from guests such as birthday cakes, flowers etc., inform the necessary departments and ensure that the order is delivered to the guest. </li><li> Ensure that requests for a babysitter, plane or coach ticket, restaurant reservation, medication etc. placed by guests are met as soon as possible. </li><li> Follow the VIP procedures and greet VIP guests and bid them farewell. </li><li> Walk agency representatives and potential guests around the facility. </li><li> Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments. </li><li> Handle guest requests for the A la Carte restaurants and fill out a reservation form for each A la Carte restaurant and inform the F&amp;B Department. </li><li> Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Guest Relations Manager/Supervisor about the atmosphere. </li><li> Have detailed knowledge of all physical features of the facility as well as all activities/services offered at the facility. </li><li> Support hotel sales. Is authorised to sell charged services. </li><li> Take part in the Emergency Response Teams. </li><li> Keep any items that guests lose in the facility or forget in their room when checking- out. Deliver any lost and found to guests still at the hotel or send them by mail. </li><li> Respond to guest inquiry forms and all written suggestions, complaints etc</li><li> Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Guest Relations Manager. </li><li> Be open to all developments related to the profession. Closely keep track of the developments so as to contribute to finding solutions. </li><li> Take part in training programmes and departmental internal communication meetings. </li><li> Due to being in direct contact with guests, must always look clean, neat and fresh. </li><li> To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). </li><li> To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. </li><li> To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. </li><li> Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities. </li><li> Carry out all other duties assigned by managers and hotel management not specified in the job description. <br><br></li></ul><strong>Qualifications<br><br></strong><ul><li> Education: At least a high school diploma. </li><li> Experience: At least 2 years of experience in the industry. </li><li> Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and equipment used and a good command of Arabic, German, French or Russian. </li><li> Courses and Training: Prior attendance in seminars and trainings related to the job. </li><li> Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.). </li><li> Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature.</li></ul>

Company Description<br><br>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.<br><br>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.<br><br>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh<br><br>Job Description<br><br> Senior manager in the Food and Beverage Department responsible for all operations related to food and beverages. Control the food and beverage operations according to the principles determined by Rixos Hotels Egypt management. Monitor the food and beverage operations in line with the procedures determined by the hotel management, set targets and communicate and ensure adoption of these targets. Communicate decisions from the general management to subordinate employees, implement and ensure implementation of these decisions in the best manner. Manage all business and functions of the F&B Department. Maximise the department’s profitability through operations. Manage operations to ensure the highest quality delivery of food and beverage products and service. Control and analyse the below points:<br><br> Sales and costs<br><br> Display quality and service standards of F&B products<br><br> Ensure proper use, protection and maintenance of departmental utensils.<br><br> Conduct activities to increase customer satisfaction and, enhance service quality.<br><br> Consolidate business relationships between employees in the department. Responsible for preparing training programmes for the F&B Department and the trainings of employees in his/her department. Organise meetings to obtain data and achieve results. Prepare and offer new menus and beverage lists, taking into account the purchasing power of guests and the region. Make plans with department managers in order to deliver successful organisations within the hotel. Attend departmental meetings and the Head Office meeting according to the hotel management calendar. Update the below areas related to food and beverages according to the hotel’s policies and procedures:<br><br> Finance, standards, employees and trainings, outlets and recreation/entertainment<br><br> Conduct promotional activities to increase sales and conduct meetings for banquet organisations<br><br> Ensure protection, maintenance and replacement of materials and utensils.<br><br> Prepare and monitor monthly and annual F&B departmental budget. Arrange for minimum and maximum storage of materials and utensils that belong to the F&B Department. Contribute to preparing the hotel’s income plans and marketing programmes. Research opportunities for professional self-development. Deliver the income and expenses of the F&B Department in line with the facility’s budget discipline. Develop plans based on data of previous years. Determine staffing requirements (such as permanent, seasonal and interns etc.) for the following year, in line with the budget availability and upon the General Manager’s approval. Create the necessary motivational environment to ensure and increase productivity and success of current staff and develop necessary arguments to ensure F&B Department employees’ commitment to the facilities. Ensure order and control of communication, as effective communication will also increase productivity in the F&B Department. Review the departmental reports, income statements, guest relations reports, technical service reports, and departmental communication logs on a daily basis. Conduct brainstorming sessions and group work to unleash employees’ talents. Take part in the Food Safety Team and attend MR meetings. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. To provide carrying chemicals safely, carrying, storing and using in accordance with laws, controlling reducing chemical dirtiness. Carry out all responsibilities related to the quality management and food safety systems implemented at the facilities. Carry out all other duties assigned by managers and hotel management not specified in the job description. <br><br>Qualifications<br><br> Education/Experience: 4-year bachelor's degree with a minimum of 6 years of related work experience or 2 years work experience in a lower position and experience with applying the main principles and/or different methods. Foreign Language: Sufficient level of English to communicate effectively with guests and employees. Courses and Training: Requires sufficient theoretical and practical background and attendance in courses and seminars in the related field. Computer Literacy: MS Office applications. Skills: Good command of systems/legislation in the related field. Expected to offer consulting to other employees when needed. Some roles require practical knowledge of systems/programmes/software in the related field. Responsible for carrying out and coordinating complex activities in different fields.

<strong>Company Description<br><br></strong>"Why work for Accor?<br><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"<br><br><strong>Job Description<br><br></strong><ul><li>Oversees the day-to-day operations of the People &amp; Culture department, ensuring that all activities are carried out efficiently, accurately, and in accordance with company policies and established procedures. </li><li>Coordinates the implementation of approved People &amp; Culture plans, initiatives, and projects and monitors progress against agreed deadlines and objectives. </li><li>Ensures that People &amp; Culture services are delivered consistently across departments and properties, where applicable, in line with company standards and operational requirements. </li><li>Identifies operational challenges, administrative gaps, and opportunities for process improvement and recommends appropriate corrective actions to the Director of People &amp;Culture. </li><li>Supports the Director of People &amp; Culture in preparing departmental objectives, operational plans, budgets, and periodic performance reports. </li><li>Coordinates recruitment activities with department heads and hiring managers to ensure that approved vacancies are filled within the required timeframe and according to established recruitment standards. </li><li>Reviews manpower requisitions, monitors vacancy status, and follows up on recruitment progress, highlighting critical positions and staffing shortages to the Director of People &amp; Culture. </li><li>Ensures that recruitment documentation, candidate assessments, interview records, reference checks, and employment approvals are completed in accordance with company procedures. </li><li>Supports the effective utilization of internal talent by coordinating internal transfers, promotions, employee referrals, and internal vacancy announcements. </li><li>Monitors recruitment sources, hiring costs, time-to-fill, and recruitment outcomes and prepares reports to support continuous improvement in staffing efficiency. </li><li>Coaches hiring managers on recruitment procedures, interviewing techniques, candidate evaluation, and the importance of fair and consistent selection practices. </li><li>Ensures the effective coordination of pre-employment formalities, joining procedures, orientation programs, probationary reviews, and employee integration activities. </li><li>Monitors the completion and accuracy of employee documentation, employment contracts, personnel files, and required system records. </li><li>Coordinates employee transfers, promotions, changes in employment status, contract renewals, and separation procedures in accordance with approved policies. </li><li>Ensures that exit interviews are conducted where applicable, feedback is documented, and recurring concerns are reported to the Director of People &amp; Culture for appropriate action. </li><li>Coordinates the timely completion of clearance procedures, final employment documentation, and other required formalities for departing employees. </li><li>Supports the maintenance of a positive working environment by promoting open communication, mutual respect, employee engagement, and professional workplace relationships. </li><li>Handles routine employee relations matters within the scope of delegated authority and escalates complex, sensitive, or high-risk cases to the Director of people &amp; Culture. </li><li>Ensures that employee grievances, concerns, and complaints are documented, followed up, and addressed fairly, confidentially, and in accordance with company policies and applicable legislation. </li><li>Coordinates employee engagement initiatives, communication activities, recognition programs, and welfare events in collaboration with the relevant departments. </li><li>Follows up on Employee Engagement Survey action plans with department heads, monitors completion, and reports progress and outstanding actions. </li><li>Supports the consistent application of disciplinary procedures, ensures that relevant documentation is maintained, and coordinates disciplinary committee meetings when required and authorized. </li><li>Monitors employee turnover, absenteeism, grievances, and other employee relations indicators and highlights trends requiring management attention. </li><li>Coordinates the implementation of the annual training plan in cooperation with the Learning and Development team and departmental trainers. </li><li>Monitors mandatory training completion, departmental training records, orientation attendance, and compliance with established training requirements. </li><li>Supports the identification of employee development needs through performance appraisals, departmental feedback, and operational observations. </li><li>Coordinates leadership development, cross-training, career development, and internal mobility initiatives in line with approved talent management plans. </li><li>Ensures that training records, attendance sheets, evaluation forms, and supporting documents are maintained accurately and are available for audits when required. </li><li>Coordinates the annual performance appraisal process, communicates deadlines, monitors completion, and follows up with department heads on outstanding evaluations. </li><li>Supports the preparation and monitoring of individual development plans and follows up on agreed development actions with employees and their managers. </li><li>Maintains updated records of internal promotions, high-potential employees, and identified development opportunities to support succession planning activities. </li><li>Coordinates talent review meetings and prepares the relevant employee data, reports, and documentation for management discussion. </li><li>Ensures that performance management procedures are applied consistently and that employee assessment documentation is completed in accordance with company guidelines. </li><li>Coordinates the preparation and verification of employee information required for payroll processing, including attendance, overtime, leave, employee movements, and other authorized payroll inputs. </li><li>Works closely with the Finance and Payroll teams to investigate payroll discrepancies, resolve data issues, and ensure timely submission of required information. </li><li>Monitors employee attendance, overtime, leave balances, absenteeism, and related reports to identify discrepancies and support effective labor cost control. </li><li>Coordinates the administration of employee benefits, medical insurance, recognition programs, and other approved employee welfare initiatives. </li><li>Maintains the confidentiality of salary and employee compensation information and ensures that changes to employee compensation are processed only with the required approvals. </li><li>Assists in preparing manpower cost reports, payroll summaries, and employee-related financial data for review by the Director of People &amp; Culture and Finance. </li><li>Ensures the accuracy, completeness, confidentiality, and proper maintenance of personnel files, employee records, P&amp;C databases, and electronic documentation. </li><li>Monitors the preparation and submission of monthly People &amp; Culture ports, including headcount, vacancies, turnover, absenteeism, labor costs, overtime, and employee movements. </li><li>Ensures that P&amp;C systems and employee databases are updated promptly following recruitment, transfers, promotions, salary changes, and employee separations, subject to the required approvals. </li><li>Coordinates the preparation of P&amp;C reports, presentations, dashboards, and supporting documentation for management meetings and internal reviews. </li><li>Ensures that employee information is accessed, processed, retained, and disclosed only in accordance with applicable data protection requirements and company policies. </li><li>Monitors the maintenance of employee notice boards and internal P&amp;C communication channels to ensure that approved information is accurate and up to date. </li><li>Ensures that day-to-day P&amp;C procedures are carried out in accordance with applicable labor legislation, company policies, and approved operational standards. </li><li>Monitors employment documentation, statutory records, and required submissions to relevant governmental and regulatory authorities, in coordination with the responsible parties. </li><li>Supports internal and external P&amp;C audits by preparing required documents, reviewing personnel records, and following up on identified corrective actions. </li><li>Monitors the validity and completeness of employment-related documentation and escalates potential compliance risks to the Director of People &amp; Culture. </li><li>Coordinates the implementation of approved corrective and preventive actions arising from audits, inspections, and compliance reviews. </li><li>Supervises and coordinates assigned People &amp; Culture team members, ensuring clear task allocation, accountability, and timely completion of departmental responsibilities. </li><li>Provides day-to-day guidance and coaching to P&amp;C team members to improve service quality, technical knowledge, productivity, and professional development. </li><li>Identifies training needs within the P&amp;C team and coordinates appropriate learning opportunities to strengthen operational capability. </li><li>Encourages collaboration between People &amp; Culture and other departments to resolve operational issues and improve employee service delivery. </li><li>Maintains effective working relationships with department heads, employees, and support functions while ensuring appropriate confidentiality and professional conduct. </li><li>Acts on behalf of the Director of People &amp; Culture during periods of absence when formally delegated, within the limits of approved authority and company procedures. </li><li>Maintains regular communication with department heads to address staffing requirements, employee concerns, training needs, and other P&amp;C operational matters. </li><li>Participates in departmental and management meetings as required and provides accurate P&amp;C updates, reports, and follow-up actions. </li><li>Advises managers on the practical application of P&amp;C policies and procedures and refers matters requiring management approval or specialist advice to the appropriate authority. </li><li>Supports the implementation of organizational initiatives and operational changes by coordinating employee communication and following up on agreed activities. </li><li>Promotes a service-oriented approach within the P&amp;C department and ensures that employee and management inquiries are handled professionally and within reasonable timeframes. </li><li>Supports the implementation of the property's occupational health and safety procedures within the scope of P&amp;C responsibilities. </li><li>Coordinates employee safety orientation and relevant mandatory training in cooperation with the Safety and Security departments. </li><li>Participates in emergency response activities when assigned and supports employee communication and attendance coordination during emergency situations. </li><li>Ensures that work-related incidents involving employees are reported and documented through the established procedures and referred to the appropriate departments for investigation and follow-up. </li><li>Promotes environmental awareness within the P&amp;C department and encourages responsible consumption of paper, stationery, water, energy, and other resources. </li><li>Supports the implementation of approved energy-saving, waste reduction, recycling, and environmental protection initiatives. </li><li>Ensures that any chemicals or hazardous materials handled within assigned duties are managed safely and in accordance with applicable legislation and property procedures. </li><li>Complies with applicable quality management, food safety management, environmental management, and occupational health and safety requirements relevant to the position. </li><li>Participates in departmental training, inspections, and audits related to applicable management systems and follows up on assigned corrective actions. </li><li>Maintains strict confidentiality regarding employee records, compensation information, investigations, and other sensitive People &amp; Culture matters. </li><li>Demonstrates professional conduct, integrity, fairness, accountability, and compliance with the organization's code of conduct and policies. </li><li>Ensures that all assigned responsibilities are performed in accordance with the hotel's service standards, operating procedures, and organizational values. </li><li> Performs any additional duties assigned by the Director of People &amp; Culture, General Manager, or hotel management that are consistent with the position and operational requirements. <br><br></li></ul>Qualifications<br><br><ul><li>Education: Bachelor`s degree or 2-years degree from an accredited university in licentiate of law, Human Resources, Business Administration, or related major </li><li>Experience: 4 years’ experience in the human resources, management operations, or related professional area. </li><li>Foreign Language: Sufficient level of English to be able to write reports according to international standards. </li><li>Courses and Training: Sufficient theoretical and practical background. Prior attendance in courses and seminars in the field. </li><li>Computer Literacy: MS Office applications. </li><li>Skills: Has good command of the legislation and procedures related to the job and department. Is familiar with other processes that affect the job. Is responsible for managing and/or implementing sub-process. Expected to integrate and coordinate an important unit of the facility. <br><br></li></ul>Additional Information<br><br>Your team and working environment:<br><br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br><br>Our commitment to Diversity &amp; Inclusion:<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.