Interior Designer Jobs - Red Sea Egypt
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<h3><strong>About Us</strong></h3><p>We provide a premier <strong>guest engagement app and hotels operations platform, deployed in 100+ resorts across Egypt and 500+ globally</strong>. Our mission is to modernize the resort guest experience while streamlining daily operations for staff and management through smart digital solutions.</p><p></p><h3><strong>About the Role</strong></h3><p>We are seeking a proactive, client-focused Customer Success & Implementation Specialist to guide hotel partners from onboarding through daily software adoption.</p><p></p><p>In this role, you will bridge the gap between our software and hotel teams on the ground.</p><p>You will <strong>master our internal tools</strong> to build custom services from raw hotel data, <strong>manage client relationships post-launch</strong>, and travel to hotel properties to <strong>deliver hands-on, engaging training sessions </strong>for hotel staff and department heads.</p><p><strong>Requirements</strong></p><ul><li><p><strong>Excellent English (Written and Spoken):</strong> Confident, fluent, and articulate English communication is essential for conducting in-person client workshops, writing clear training materials, and handling day-to-day correspondence.</p></li><li><p><strong>Comfortable with Complex Systems:</strong> A natural understanding of software and digital platforms, with the patience and willingness to dive deep into a multi-layered system.</p></li><li><p><strong>Detail-Oriented Mindset:</strong> Strong eye for detail when converting hotel assets into digital content to maintain high visual and operational standards.</p></li><li><p><strong>Hospitality-Minded Problem Solver:</strong> Empathetic, customer-centric approach to resolving issues quickly and calmly under deadlines.</p></li><li><p><strong>Travel Flexibility:</strong> Willing and able to travel to partner properties for scheduled onsite rollouts and training sessions (valid driver's license and own car required).</p></li></ul><p></p>
<p><strong>Key Responsibilities:</strong></p><p><br></p><p><strong>• Account & Relationship Management:</strong></p><p><br></p><p> Establish and maintain strong relationships with key decision-makers.</p><p> Conduct regular check-ins via meetings, calls, and digital channels to maintain</p><p>engagement.</p><p> Deeply understand merchant business needs to recommend appropriate</p><p>products and services.</p><p> Drive high levels of merchant engagement, satisfaction, and retention.</p><p><br></p><p><strong>• Sales & Business Development:</strong></p><p><br></p><p> Present and explain fintech and digital payment solutions to existing and</p><p>prospective merchants.</p><p> Proactively identify upselling and cross-selling opportunities to increase product</p><p>utilization.</p><p> Develop and manage an active sales pipeline to support business targets.</p><p> Consistently achieve assigned monthly sales, activation, transaction, and</p><p>revenue goals.</p><p><br></p><p><strong>• Merchant Support & Administration:</strong></p><p><br></p><p> Respond to merchant inquiries and resolve escalations professionally and</p><p>promptly.</p><p> Coordinate seamlessly with Operations, Underwriting, and Risk teams to resolve</p><p>issues.</p><p> Maintain accurate, up-to-date customer data and interaction logs within the</p><p>CRM system.</p><p> Prepare regular reports on sales activities, pipeline status, and account</p><p>performance.</p><p> Ensure all interactions comply with internal policies and regulatory</p><p>requirements.</p><p><br></p><p><strong>Key Requirements:</strong></p><p><br></p><p> Experience: 3–5 years in Account Management, Sales, or Relationship Management,</p><p>preferably in fintech or digital payments.</p><p> Education: Bachelor’s degree in Business, Commerce, Marketing, or a related field.</p><p> Good understanding of digital payments and merchant services.</p><p> Proven experience in upselling, cross-selling, and achieving sales targets.</p><p> Strong communication, negotiation, relationship management skills, excellent problem-</p><p>solving and customer service skills.</p><p> Proficiency in CRM systems, Excel, and reporting.</p><p> Ability to collaborate with cross-functional teams and manage multiple accounts.</p><p> Very good command of English.</p><p><br></p>
<p> WE’RE HIRING – SENIOR ACCOUNTANT</p><p> <strong>Location:</strong> Hurghada, Egypt</p><p> <strong>Industry:</strong> Hospitality, Hotels & Marine Tourism</p><p>Hwaidak Investments Group is seeking a qualified and experienced <strong>Senior Accountant</strong> to join its Finance Team in Hurghada.</p><p>We are particularly interested in candidates with a background in the <strong>hospitality industry, hotel operations, tourism, or marine tourism companies</strong>, and who possess strong accounting knowledge and excellent communication skills.</p><p><br></p><p>What You’ll Do</p><ul><li>Manage daily accounting transactions and general ledger activities.</li><li>Support monthly and annual financial closing and prepare financial reports and reconciliations.</li><li>Review Accounts Payable (AP), Accounts Receivable (AR), bank reconciliations, expenses, accruals, and provisions.</li><li>Ensure compliance with accounting standards, tax requirements, and company policies.</li><li>Support budgeting, forecasting, and financial analysis.</li><li>Maintain accurate financial records and effective internal controls.</li></ul><p>What We’re Looking For</p><ul><li>Bachelor’s degree in Accounting, Finance, Commerce, or a related field.</li><li>5–7 years of relevant accounting experience.</li><li><strong>Previous experience in hospitality, hotels, tourism, or marine tourism companies is highly preferred.</strong></li><li>Strong knowledge of accounting, financial reporting, and month-end closing.</li><li>Excellent knowledge of Microsoft Excel and ERP/accounting systems.</li><li><strong>Fluent English communication skills, both spoken and written.</strong></li><li>Strong analytical skills, accuracy, and attention to detail.</li><li>Ability and willingness to work and reside in<strong> Hurghada</strong>.</li></ul><p> We Offer</p><ul><li>Accommodation, transportation, meals, and other benefits according to company policy.</li><li>A professional working environment and career development opportunities.</li></ul><p> <strong>Apply Now:</strong></p><p>Recruitment@hwaidakinvestments.com</p><p>Please mention <strong>“Senior Accountant”</strong> in the subject line.</p><p>#Hiring #SeniorAccountant #HospitalityJobs #TourismJobs #FinanceJobs #HurghadaJobs #MarineTourism #HwaidakInvestments #IntoTheBlue</p>
<br><p>The Project Contracts Manager is responsible for overseeing all contractual and commercial aspects of construction and engineering projects, including contract administration, claims management, negotiations, risk assessment, and ensuring compliance with contractual obligations and company policies.</p><p><br></p><p><strong>Job Responsibilities</strong></p><p><br></p><ul><li>Manage contract administration activities for construction and engineering projects.</li><li>Review, negotiate, and finalize contracts, subcontracts, claims, and variations.</li><li>Ensure compliance with contractual obligations, company policies, and legal requirements.</li><li>Lead claims management, dispute resolution, and contractual correspondence.</li><li>Identify, evaluate, and mitigate contractual and commercial risks.</li><li>Support project teams on contractual and commercial matters throughout the project lifecycle.</li><li>Monitor project performance against contractual terms and conditions.</li><li>Coordinate with clients, consultants, legal advisors, and internal stakeholders.</li><li>Prepare contractual reports, notices, recommendations, and management updates.</li><li>Ensure proper implementation of FIDIC and standard forms of contract.</li><li>Support tendering, procurement, and project close-out activities.</li><li>Maintain proper contractual records and documentation.</li></ul><p><br></p><p><strong>Job Requirements:</strong></p><p><br></p><ul><li>Bachelor’s degree in civil engineering, Architectural Engineering, Construction Management, Law, or related field.</li><li>12+ years of relevant experience in contract management, contract administration, and claims management within construction or engineering projects.</li><li>Strong experience with FIDIC contracts and technical/commercial project environments.</li></ul><p><br></p><p><strong>Certifications</strong></p><p><br></p><ul><li>Contractual & Legal Aspects in Construction (CLAC).</li><li>FIDIC Certification is an advantage.</li><li>PMP Certification is an advantage.</li><li>CCCM / CPCM Certification is an advantage.</li></ul><p><br></p><p>At <strong>Rowad Modern Engineering</strong>, we provide equal opportunities to all regardless of race, colour, ancestry, religion, national origin, age, citizenship, marital status, disability, or gender identity. we do not just hire Talents-We invest in potential. If you are ready to grow, we are</p><p>ready to meet you.</p>
<ul><li><p>Present, promote and sell products/services using solid arguments to existing and prospective customers</p></li><li><p>Perform cost-benefit and needs analysis of existing/potential customers to meet their need.</p></li><li><p>Establish, develop and maintain positive business and customer relationships.</p></li><li><p>Reach potential customers through cold calling.</p></li><li><p>Expedite the resolution of customer problems and complaints to maximize satisfaction.</p></li><li><p>Achieve agreed upon sales targets and outcomes within schedule.</p></li><li><p>Coordinate sales effort with team members and other departments.</p></li><li><p>Analyse the market’s potential, track sales and status reports.</p></li><li><p>Supply management with reports on customer needs, problems, interests, competitive activities, and</p></li><li><p>potential for new products and services.</p></li><li><p>Keep abreast of best practices and promotional trends</p></li><li><p>Continuously improve through feedback</p></li><li><p>Plan and priorities personal sales activities and customer/prospect contact towards achieving agreed</p></li><li><p>business aims, including costs and sales - especially managing personal time and productivity.</p></li><li><p>Manage product/service mix, pricing and margins according to agreed aims.</p></li><li><p>Maintain and develop existing and new customers through appropriate propositions and ethical sales methods, and relevant internal liaison, to optimize quality of service, business growth, and customer satisfaction.</p></li><li><p>Use customer and prospect contact activities tools and systems, and update relevant information held in these systems.</p></li><li><p>Handle the daily cash and credit card transactions and to make sure to deliver the documents with the company time frame (48 hours)</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Minimum bachelor degree in any related discipline.</p></li><li><p>Good commend of English.</p></li><li><p>Strong Communication skills.</p></li><li><p>Max age (30)</p></li><li><p>Strong Presentation skills</p></li><li><p>Time management.</p></li><li><p>Knowledge and understanding of the sales and distribution opportunities.</p></li><li><p>Knowledge of sales and distribution practices and techniques for customer, business-to-business and direct retail.</p></li></ul><p></p>
Job Description:<br>BASIC FUNCTIONStrong accent is to be given to the hospitality towards the guest as a prime goal and thus to maintain and develop the attitude of the related staff. He/she exercises strong leadership and gives a special attention to visible management in the front area, especially during main service hours. Close co-ordination between Front Office, Housekeeping and the Sales as well as the Guest Relation. To maintain our standards of quality, service and facilities in all departments over which he/she has responsibility and authority. He/she is responsible for the overall smooth and economical running of the entire Food & Beverage department. Assisting the management in implementing and supervising the Operational Standards as well as the Hotel’s internal rules and regulations.<br>SCOPEMust be thoroughly familiar with The Hotel corporate and local Operational and Gastronomy Standards and ensure they are followed. Must assist all Department Heads under his/her control in the accomplishment of their objectives. Must accomplish obligations and goals as outlined below.<br>Organisation of F&B administration Compilation of and adherence to financial budgets within F&B (Avg. covers, revenue, costs & related expenses). Co-operation with hotel’s Rooms Division Guest Relation Co-ordination with Sales Offices<br>RESPONSIBILITY & AUTHORITY<br>Internal:Works in harmony with his/her colleagues, Housekeeping, Sales & Accounting External:Clients of the hotel, suppliers and other business partners. Materials:Operating supplies, machinery and assets within his/her area.<br>More detailed duties and responsibilities are listed attached in form of a checklist (hotel handover) and are not meant to be complete. Local legislation and requirements may ask for adaptation and amendments. To fulfil the duties the jobholder is given the relevant authority to reach the goals by the General Manager of the Hotel operation<br>COMMERCIAL / SALESTo maintain on a day-to-day basis the standards and policies of the Hotel as agreed by the General Manager Together with the GM and the Financial Controller he/she has to plan the yearly targets and financial budgets for his/her area. Is responsible for the annual planning of food promotions. Monitors new offers in respect of planning, test cooking, printing matters and advertising, decoration and background music. He/she initiates and supervises staff sales training to promote additional selling. Controls and analyses permanently: Quality levels of production and presentation, guest satisfaction, merchandising, operating, payroll and food cost, cleanliness, sanitation and hygiene. He/she checks permanently the Room Service and guaranties a well organised and fast service. He/she makes sure that mini bar filling up procedures are done correctly and swiftly. He/she supervises all outside catering and in-house parties in respect of sales, organisation and proper service during the event. Makes sure offers and calculations are done properly and billing is done accordingly. Co-ordinates and monitors tour group dining<br>KITCHEN & FOOD PRODUCTION, STORAGEControls the quality standard of food in the entire operation. In collaboration with the Chef he/she ensures all preparation of food is done according to our recipes and presentation standards. Kitchen Organisation: Supervises Chef in regard of staff productivity, work schedules, work procedures, food cost. Recipes and Manuals: Checks the production of food according to recipes and is responsible all files are up to date and in proper usage. Storage of F&B: Checks permanently all store rooms and fridges and ensures the food is stored properly, clean and hygienic. He/she makes sure only fresh and valid (expire date) food or beverage is in the stores. He/she also checks temperatures in all cooled devices.<br>STEWARDING AND BUFFETS Follows up the procedures of washing up, usage of cleaning material staff efficiency and equipment. Follows up the Stewarding department in the cleaning of all concerned areas and assigns duties to Chief Steward in regard of cleanliness & hygiene. Is responsible for the control and consumption of china, glass and cutlery. He/she has the breakage under control as well as the stock levels in the store (in co-ordination with accounting).<br>ADMINISTRATION / CONTROL / PURCHASINGA check work schedules of the entire F&B division and secures staff is planned to the requirement of the operation. Advises purchasing in respect of quality and quantity (together with Chef). Has the right to refuse delivery if commodities do not comply with our specifications and quality standards. He/she signs all purchase orders in respect to quantities ordered. Supervises closely Food Cost Controller to guarantee a cost according to the financial targets, to recognise price increases and adjust prices accordingly, if necessary. To make sure discounts and complimentary are administered and approved according to the internal policy.<br>GENERAL / MISCELLANEOUSCo – ordination and information with the Housekeeping, Sales and Accounting. Ensures all staff is thoroughly familiar with the Hotel’s emergency procedures and is in a state of preparedness for any emergency which may occur. Execution of regular technical/skills training. Is responsible for setting up and maintaining ongoing training programs in the department in conjunction with the Personnel & Training Manager. Review reservation books daily. Maintains a monthly overview of vacation- and public holiday balance of all his/her staff and delivers a monthly consolidated summary to the Personnel Manager. He/she is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility. Assumes responsibility of Duty Manager when scheduled to do so.
<p><strong>Job Purpose:</strong></p><p>To supervise day to day site inspections, in coordination with the construction team/Project</p><p>Manager, maintain critical records and documents related to quality assurance, and make sure the</p><p>site activities meet project requirements and the quality standards.</p><p><br></p><p><strong>Roles & Responsibilities:</strong></p><p>• Review all the projects specifications related to scope of work.</p><p>• Assure the full compliance of the executed works against the project specifications and</p><p>Quality control standards and procedures.</p><p>• Audit/inspect all the delivered materials to ensure that they completely match with</p><p>approved material as well as the project specifications.</p><p>• Attend meetings with the consultant to resolve any technical issue.</p><p>• Ensure full documentation for the works inspections and close the Non-Conformance</p><p>Report (NCR) either internal or issued by the consultant as required.</p><p>• Participate in the preparation of the project QC procedures and inspection and test plans,</p><p>according to the project quality plan.</p><p>• Audit the Daily Inspection Request and submit it to the client.</p><p>• Coordinate with the client's inspection team for final & approved inspections.</p><p>• Coordinate with the Site/Section Engineers to arrange daily inspection program.</p><p>• Audit the Daily QC Inspection Report and submit it to the Quality Control Manager.</p><p>• Assure that the inspectors on site are working in accordance with the latest drawings revision.</p><p>• Audit Check list for any discrepancies or non-conformance activities to follow up and submit to the Quality Manager.</p><p>• Inspect the site works in accordance with the Daily Inspection Request.</p><p>• Check on HOLD points.</p><p>• Check and ensure that all activities on site are carried accordance with the required</p><p>specification and the latest revised drawing.</p><p>• Issue NCR whenever a non-conformance has been found.</p><p>• Ensure that employee is working according to the company HSE policies and regulations,</p><p>and fully aware of his job risk assessment and environmental aspects.</p>
<ul><li><p>Oversee the hospital's financial operations, accounting activities, and financial reporting.</p></li><li><p>Develop, manage, and monitor annual budgets and financial forecasts.</p></li><li><p>Prepare and review monthly, quarterly, and annual financial statements.</p></li><li><p>Monitor cash flow, revenues, expenses, and working capital to ensure financial stability.</p></li><li><p>Manage accounts payable, accounts receivable, general ledger, and financial reconciliations.</p></li><li><p>Monitor hospital revenues, medical service costs, insurance claims, and payments from medical service providers and insurance companies.</p></li><li><p>Analyze financial performance and provide management with reports, insights, and recommendations.</p></li><li><p>Ensure compliance with applicable accounting standards, tax regulations, and financial policies.</p></li><li><p>Establish and maintain effective internal controls to minimize financial risks and prevent errors or irregularities.</p></li><li><p>Coordinate with external auditors, banks, tax authorities, and other relevant stakeholders.</p></li><li><p>Monitor financial transactions and ensure the accuracy and completeness of accounting records.</p></li><li><p>Manage and supervise the finance and accounting team, including performance evaluation and staff development.</p></li><li><p>Identify opportunities to optimize costs, improve profitability, and enhance financial efficiency.</p></li><li><p>Support hospital management in strategic planning, financial decision-making, and resource allocation.</p></li><li><p>Ensure proper financial documentation and adherence to company policies and procedures.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Bachelor's degree in Commerce is required.</strong></p></li><li><p><strong>More than 10 years of professional experience in finance and accounting</strong>, preferably within hospitals or healthcare organizations.</p></li><li><p>Proven experience as a Financial Manager, Finance Manager, or in a similar senior financial position.</p></li><li><p>Strong knowledge of financial reporting, budgeting, forecasting, cash flow management, and cost control.</p></li><li><p>Practical understanding of hospital financial operations, including medical revenues, insurance claims, and healthcare-related expenses.</p></li><li><p>Good knowledge of Egyptian accounting standards, taxation, and relevant financial regulations.</p></li><li><p>Experience managing accounting teams and coordinating with auditors and financial institutions.</p></li><li><p>Strong analytical, organizational, leadership, and problem-solving skills.</p></li><li><p>High attention to detail, accuracy, and financial confidentiality.</p></li><li><p>Proficiency in Microsoft Excel and accounting or ERP systems.</p></li><li><p>Ability to work on-site in Hurghada, Red Sea, Egypt.</p></li></ul><p></p>
<strong>Procurement Officer<br><br></strong>Sukari is located approximately 750km from Cairo and 25km from Marsa Alam on the Red Sea. First gold was poured in June 2009 and commercial production began in April 2010, making Sukari the first modern gold mine in Egypt, a country which in ancient times was a prolific producer of the precious metal. Sukari conducts both open-pit and underground mining operations, each employing specialised mining methods tailored to the orebody characteristics and operational requirements.<br><br><strong>The Role<br><br></strong>The role is responsible for managing assigned requisitions through to purchase order release, liaising with internal stakeholders and suppliers, expediting urgent and overdue orders, maintaining purchasing records, and supporting logistics, customs, payment coordination, reporting, and supplier performance follow-up.<br><br><ul><li>Location: Egypt</li><li>Contract Type: Permanent</li><li>Roaster: 20 days/10 days<br><br></li></ul><strong>The Key Responsibilities<br><br></strong><ul><li>Requisition management: Monitor assigned requisitions daily and convert them to draft purchase orders within a maximum of 2 days.</li><li>Procurement execution: Prepare and process purchase orders and supporting documents in accordance with company policies and procedures, with release within a maximum of 7 days from requisition assignment.</li><li>Supplier engagement: Source, select and negotiate with suppliers to secure the best package in terms of quality, price, terms, delivery and service.</li><li>Order expediting: Monitor urgent and overdue purchase orders through regular expediting and update ETA information daily.</li><li>Systems and records: Raise and enter all purchase orders into the ERP system and maintain purchasing records in an orderly and easily retrievable format.</li><li>Cross-functional coordination: Work with end users, logistics, customs, accounts and suppliers to support order collection, delivery, payment arrangements and resolution of account queries.</li><li>Reporting and compliance: Issue and discuss expediting, overdue and ETA reports, track savings, follow up NCRs, and ensure rejected or unsafe items are returned to suppliers promptly.<br><br></li></ul><strong>The Requirements<br><br></strong><ul><li>Bachelor degree in Commerce or Engineering</li><li>Supply Chain study</li><li>British English level 8/10</li><li>3 years in the same position</li><li>Time management</li><li>Negotiation</li><li>Judgment and decision making</li><li>Relationship building</li><li>Team player</li><li>Microsoft Office</li><li>Detail orientated</li><li>Stress tolerance</li><li>Adaptability and flexibility</li></ul>
Sliders Cable Park in El Gouna is seeking a highly motivated and experienced Operations Manager to oversee and optimize our day-to-day operations across multiple departments. The ideal candidate will be a strategic thinker with exceptional leadership skills, capable of managing a dynamic environment to maintain high operational and service standards. Key Responsibilities:Daily Operations Management:Oversee operations across all departments, including the Cable Park, Aqua Park, Restaurant, Bar, Pool, Retail Shop, and Housekeeping (HK). Ensure seamless coordination between departments to maintain high operational standards. Develop and implement Standard Operating Procedures (SOPs) to ensure consistency and quality. Monitor internal processes and identify opportunities to enhance productivity and reduce costs. Team Management:Recruit, train, and supervise staff across all operational areas. Organize staff schedules, manage attendance, and conduct performance evaluations. Foster a positive work environment, promoting teamwork and resolving staff issues professionally. Financial Oversight:Manage daily cash flow, monitor expenses, and support the budgeting process. Oversee accounts payable/receivable and ensure timely vendor payments. Prepare and present financial and operational reports for senior management. Customer Relations:Maintain a high level of customer satisfaction by addressing inquiries, managing complaints, and implementing feedback effectively. Ensure all guests enjoy a positive experience across all activities and services. Health and Safety Compliance:Ensure compliance with safety regulations in all areas, including the Cable Park, Aqua Park, and Pool Area. Conduct regular safety audits and provide staff training to uphold safety standards. Inventory and Supply Chain Management:Manage inventory levels and ensure the availability of necessary supplies. Establish and maintain relationships with suppliers, negotiate contracts, and optimize supply costs. Monitor inventory usage and adjust orders to avoid overstocking or shortages. Strategic Planning & Vendor Management:Develop and implement strategies to support business growth and profitability. Establish and maintain strong vendor relationships, negotiate contracts, and ensure timely delivery of goods and services. Collaborate with senior management to align operational strategies with business objectives. Compensation and Benefits:Salary: Competitive, based on experience and qualifications. Meals: Daily meal included. Additional Benefits:Access to cable park facilities. Discounts on services. Performance-based bonuses. How to Apply:If you are a dynamic and experienced professional ready to contribute to a vibrant and growing business, please send your CV and a cover letter to:Email: office@sliderscablepark.comJoin us at Sliders Cable Park and lead a team that delivers exceptional experiences in a one-of-a-kind adventure park!
Tasaheel is one of Egypt’s leading SME's institutions, committed to empowering individuals and communities through accessible and responsible financial solutions. Since our establishment, we have played a pivotal role in expanding financial inclusion by offering tailored lending products that support small to medium-sized businesses across the country.<br><br>Driven by a mission to unlock economic opportunities for underserved populations, Tasaheel provides fast, reliable, and transparent financing options that enable entrepreneurs—particularly women and youth—to grow their businesses, improve their livelihoods, and contribute to sustainable local development.<br><br>With a wide network of branches spanning urban and rural Egypt, we combine deep market knowledge with cutting-edge technology to deliver high-impact services with efficiency and care. Our team is dedicated to building long-term relationships with our clients based on trust, accountability, and mutual growth.<br><br>Overview<br><br>The SMEs Team Leader will be responsible for managing and expanding a portfolio of SME clients while leading and developing a team of SME officers. The role focuses on meeting clients’ financial needs—including deposits, transactions, trade finance, and borrowing—while ensuring strong customer relationships, portfolio growth, and high team performance.<br><br>What You’ll Do<br><br>Lead, supervise, and mentor a team of SME officers to achieve business objectives. Set clear performance targets for the team and ensure consistent achievement. Support team members with training, coaching, and guidance to enhance skills and productivity. Manage and grow a portfolio of SME customers while ensuring high levels of client satisfaction and retention. Build strong relationships with decision-makers within client organizations. Handle escalated client concerns and ensure timely, professional resolution. Identify and execute cross-selling and upselling opportunities across financial products. Drive client acquisition strategies to expand the SME portfolio. Ensure team compliance with customer service standards, policies, and procedures. Monitor market trends and competitor activities to identify growth opportunities. Collaborate with internal departments to ensure efficient and seamless customer service delivery.<br><br>What Makes You a Good Fit<br><br>Minimum 3 years of experience in banking with a focus on SME banking. Proven team leadership/people management experience. Successful completion of a credit course (mandatory). Strong leadership, communication, and negotiation skills. Demonstrated success in portfolio growth and client relationship management. Ability to motivate and guide a team toward achieving ambitious targets. Excellent problem-solving and decision-making skills.<br><br>At Tasaheel, we believe that access to finance is not just a service—it’s a catalyst for transformation.
MTS Globe Egypt<br><br>Who are we?<br><br>MTS Globe is one of Europe’s leading destination management companies, operating in 66 destinations across 23 countries and serving over 11.5 million travellers each year.<br><br>What do we do?<br><br>We connect travel brands, tour operators, and hotels, delivering high-quality destination services through local expertise, strong partnerships, and advanced technology. We provide a full range of destination services - from hotel accommodation and transfers to excursions, guided tours and cruise handling.<br><br>What do we offer?<br><br>At MTS Globe, you’ll be part of an international environment where people collaborate across cultures and borders. We offer a dynamic workplace where talent can grow, learn, and build a global career.<br><br>Why join us?<br><br>Join an international and multicultural team where you can grow your career, develop globally, and be part of a company that is constantly evolving in a dynamic industry.<br><br>JOIN US AND DISCOVER YOUR FUTURE WITH MTS GLOBE GROUP!<br><br>MTS Globe is an equal opportunities employer. <br><br>Job Description<br><br>Reporting & Data Analysis Prepare and analyze daily sales reports, monthly arrivals reports, and performance dashboards. Monitor low-performance indicators and highlight risks, trends, and opportunities. Analyze hotel performance, arrivals, market share, and last-minute sales. Support forecasting and management decision-making through accurate data modeling and visualization. System Support & Operations Handle TKO system support, inquiries, and issue resolution for all departments. Support colleagues with system-related problems and process clarifications. Follow up on provider, reservation, pricing, and data-entry issues that affect reporting accuracy. Performance Monitoring Track daily sales performance and hotel results. Identify discrepancies, incorrect data entries, or unusual trends. Escalate critical issues to the Controlling Manager or Supervisor when required. Coordination & Communication Communicate with Management, Revenue, Contracting, Commercial, Yielding, and other departments. Respond to inquiries via email, phone calls, meetings, and internal systems. Support cross-department collaboration by providing reliable data and insights.<br><br>Requirements<br><br>Education<br><br>Bachelor’s degree in Tourism & Hospitality, Business Administration, Commerce, Information Technology, Data Science or similar field. <br><br>Experience<br><br>2-3 years of experience in Tourism field is a must <br><br>Languages<br><br>Strong English communication skills (B2–C1 recommended). Basic additional languages are a plus. <br><br>Technical Skills<br><br>Proficiency in: Advanced Microsoft Excel (including formulas, dashboards, and VBA is an advantage) Power BI / BI tools (recommended). Microsoft Outlook Strong data analysis and reporting skills Communication tools (Email, Phone, Whats App) <br><br>Soft Skills<br><br>Attention to detail and accuracy Time management and ability to work under pressure Strong communication and teamwork skills Problem-solving and analytical thinking Ability to follow procedures and handle repetitive, detail-oriented tasks
Department: Sales & Marketing Location: Egypt - Safaga<br><br>Description<br><br>SCOPE<br><br>The overall scope of the Marketing Manager & Communications is to the Director of Sales & Marketing to position, promote and enhance awareness of Kempinski Hotel Soma Bay and its outlets as a market leader through Marketing & Communications activities as well as to ensure compliance with the brand Kempinski.<br><br>OVERALL OBJECTIVES<br><br>The job of Marketing Manager is executed satisfactorily when:<br><br> Marketing & PR activities are created, planed, coordinated and implemented.<br><br> Targeted goals as defined in the hotel marketing plan are reached.<br><br> Kempinski’s brand is protected and the awareness of the Kempinski brand as defined in the strategic marketing plan is enhanced.<br><br>At Kempinski, Talent Development is a management responsibility and consequently an integral and important part of our Managers’ daily activities.<br><br> Plan, coordinate and implement direct marketing, both on- and offline.<br><br> Maintain guest database for mailings.<br><br> Liaise with F&B department to promote F&B outlets.<br><br> Create, coordinate and maintain give-aways and collateral.<br><br> Ensure picture storage and distribution systems are maintained (Picture Park & VFM Leonardo).<br><br> Provide content and images for websites according to Corporate Identity.<br><br> Ensure content and photography of 3rd party websites is maintained.<br><br> Ensure compliance with Corporate Identity guidelines.<br><br> Act as brand custodian for hotel and Kempinski brand.<br><br> Ensure all creative are reviewed and approved by Corporate Marketing in a timely manner before advertising agency or printer proceeds.<br><br> Attend to and deliver all requirements of Corporate Marketing within the given deadlines.<br><br> Coordinate between hotel and Corporate Marketing and agencies whenever necessary.<br><br> Maintain updates of Corporate Marketing guidelines and inform colleagues.<br><br> Communicate and coordinate with internal departments, especially sales, Public Relations and web as well as creative agencies and suppliers.<br><br> Bring ideas and participate in the preparations of the promotional theme events, other promotional activities and invitation lists.<br><br> Pro-actively promote Rooms, Food and Beverage including Banquet/Conferences, or any other current or forthcoming activities which lead to potential sources of business.<br><br><br><br>Key Responsibilities<br><br>MAIN RESPONSIBILITIES<br><br>Under the supervision of the Director of Sales & Marketing create the hotel media and marketing plan.<br><br>Implement media and marketing plan and coordinate with agencies.<br><br>Determine overall marketing campaign ROI. Monitor and review the response rates in order to improve and take corrective measures (where applicable).<br><br>Play a significant role in developing the hotel Marketing budget and maintain budget control.<br><br>Under the guidance of the Director of Sales & Marketing create and implement all Marketing activities, including but not limited to:<br>Creation and print of collateral<br>Promotions and packages<br>Advertising<br>Market analysis<br>Photo-shootings<br><br>Plan, coordinate and implement direct marketing, both on- and offline.<br><br>Maintain guest database for mailings.<br><br>Liaise with F&B department to promote F&B outlets.<br><br>Create, coordinate and maintain give-aways and collateral.<br><br>Ensure picture storage and distribution systems are maintained (Picture Park & VFMLeonardo).<br><br>Provide content and images for websites according to Corporate Identity.<br><br>Ensure content and photography of 3rd party websites is maintained.<br><br>Ensure compliance with Corporate Identity guidelines.<br><br>Act as brand custodian for hotel and Kempinski brand.<br><br>Ensure all creatives are reviewed and approved by Corporate Marketing in a timely manner before the advertising agency or printer proceeds.<br><br>Attend to and deliver all requirements of Corporate Marketing within the given deadlines.<br><br>Coordinate between the hotel and Corporate Marketing and agencies whenever necessary.<br><br>Maintain updates of Corporate Marketing guidelines and inform colleagues.<br><br>Communicate and coordinate with internal departments, especially sales, Public Relations and web as well as creative agencies and suppliers.<br><br>Bring ideas and participate in the preparations of the promotional theme events, other promotional activities and invitation lists.<br><br>Proactively promote Rooms, Food and Beverage including Banquet/Conferences, or any other current or forthcoming activities which lead to potential sources of business.<br><br>Contribute to my.kempinski to share best Marketing practices, the best practices can be collateral, successful promotions, outlet launches etc, this provides a channel for inter-hotel learning and also creates motivation.<br><br>Conduct competition checks, benchmarking and follow up on market trends on a regular basis.<br><br>Keep up to date with Marketing trends and tools to enhance the continual learning process and make recommendations to the Director of Sales & Marketing.<br><br>Follow the sales and marketing results and propose corrective actions if needed.<br><br>Take part in sales and marketing training programmes.<br><br>Keep up to date with the latest developments in the hotel including all activities, promotions, rates of the hotel.<br><br>Provide administrate support for the Marketing office in the absence of a coordinator.<br><br>Skills, Knowledge and Expertise<br><br>Experience:Minimum of 3 to 4 years experience in a similar position. Preferably in an international, luxury five-star hotel. Fluency in English – excellent oral and written skills. A minimum of 3 years experience in Marketing. Language:Arabic & English COMPETENCIES:<br>Proficient understanding of the Marketing Principal fundamentals, concepts, tools and practices. Copywriting skills Experience in developing and running Marketing campaigns and their analysis Proven project management skills<br>TECHNICAL:<br><br>COMPETENCIES. Excellent skills in Microsoft office. Creative programmed such as photo-shop, InDesign etc. is a plus.<br><br>About Kempinski<br><br>Founded in Germany, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.<br><br>Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments, and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodations, superb cuisine, and unrivaled facilities - complemented by impeccable service.<br><br>For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility, and efficiency. Put simply, they are the first choice for the discerning individual.<br><br>In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambiance with the international standards of service and luxury that Kempinski guests have come to expect.
<strong>Training Officer<br></strong><strong> <br></strong>Sukari is located approximately 750km from Cairo and 25km from Marsa Alam on the Red Sea. First gold was poured in June 2009 and commercial production began in April 2010, making Sukari the first modern gold mine in Egypt, a country which in ancient times was a prolific producer of the precious metal. Sukari conducts both open-pit and underground mining operations, each employing specialised mining methods tailored to the orebody characteristics and operational requirements.<br> <br><strong>The Role<br></strong> <br>The Training Officer is responsible for ensuring that new and existing employees receive the education, training and skills development required for their roles at Sukari. The role focuses on designing, developing and implementing effective training programmes that enhance employee performance while maintaining progress tracking, quality control and compliance.<br>Reporting to the Learning and Development Coordinator, the role supports training needs analysis, internal and external training coordination, online learning activities, programme evaluation and continuous improvement of training systems and processes across AngloGold Ashanti's Sukari operation.<br><ul><li>Location: Egypt</li><li>Contract Type: Permanent</li><li>Schedule: 20 days on, 10 days off</li></ul> <br><strong>The Key Responsibilities<br></strong><strong> <br></strong><ul><li>Training needs analysis: Collaborate with employees to clarify job expectations, understand site operations and conduct detailed assessments to identify skills gaps.</li><li>Programme development: Draft instructional manuals, onboarding materials and related documentation, and develop training programmes aligned to TNA and EDP/LDP performance criteria.</li><li>Training coordination: Manage and coordinate external training programmes, support online learning and guide departments on booking processes and training prioritisation.</li><li>Monitoring and evaluation: Track required and ongoing training, evaluate course effectiveness, document feedback from managers and attendees, and communicate recommendations to relevant stakeholders.</li><li>Department support and change: Support the work group through open communication, assist with workload coverage where needed, and help communicate and facilitate changes to work systems, procedures and rules.</li><li>Continuous improvement: Develop and periodically audit training systems and processes, support departmental capability growth, and assist departments with succession planning.</li><li>Safety: Promote a safe working environment, maintain safety standards, participate in incident investigations and workplace audits, and support improvement of safety culture through coaching and process improvement.</li></ul> <br><strong>The Requirements<br></strong> <br><ul><li>BSc in business administration, engineering or similar.</li><li>Certified Trainer and Assessor qualification such as Cert IV TAE or equivalent.</li><li>At least 3 years' experience in training delivery or training coordination, preferably in mining, oil and gas.</li><li>Previous training experience demonstrated to a high standard would be advantageous.</li><li>Articulate and confident communicator.</li><li>Computer literate with good MS Office skills.</li><li>Good driving ability.</li><li>Ability to motivate teams.</li><li>Organised, punctual and a good listener.</li><li>Able to build strong working relationships with a wide range of contacts.</li><li>Completion of site ansd area-specific inductions.</li></ul>
<strong>MTS Globe Egypt<br><br></strong><strong>Who are we?<br><br></strong>MTS Globe is one of Europe’s leading destination management companies, operating in 66 destinations across 23 countries and serving over 11.5 million travellers each year.<br><br><strong>What do we do?<br><br></strong>We connect travel brands, tour operators, and hotels, delivering high-quality destination services through local expertise, strong partnerships, and advanced technology. We provide a full range of destination services - from hotel accommodation and transfers to excursions, guided tours and cruise handling.<br><br><strong>What do we offer?<br><br></strong>At MTS Globe, you’ll be part of an international environment where people collaborate across cultures and borders. We offer a dynamic workplace where talent can grow, learn, and build a global career.<br><br><strong>Why join us?<br><br></strong>Join an international and multicultural team where you can grow your career, develop globally, and be part of a company that is constantly evolving in a dynamic industry.<br><br><strong>JOIN US AND DISCOVER YOUR FUTURE WITH MTS GLOBE GROUP!<br><br></strong><strong>MTS Globe is an equal opportunities employer. <br><br></strong><strong>Job Description<br><br></strong><ul><li>Reporting & Data Analysis</li><li>Prepare and analyze daily sales reports, monthly arrivals reports, and performance dashboards. </li><li>Monitor low-performance indicators and highlight risks, trends, and opportunities. </li><li>Analyze hotel performance, arrivals, market share, and last-minute sales. </li><li>Support forecasting and management decision-making through accurate data modeling and visualization. </li><li>System Support & Operations</li><li>Handle TKO system support, inquiries, and issue resolution for all departments. </li><li>Support colleagues with system-related problems and process clarifications. </li><li>Follow up on provider, reservation, pricing, and data-entry issues that affect reporting accuracy. </li><li>Performance Monitoring</li><li>Track daily sales performance and hotel results. </li><li>Identify discrepancies, incorrect data entries, or unusual trends. </li><li>Escalate critical issues to the Controlling Manager or Supervisor when required. </li><li>Coordination & Communication</li><li>Communicate with Management, Revenue, Contracting, Commercial, Yielding, and other departments. </li><li>Respond to inquiries via email, phone calls, meetings, and internal systems. </li><li>Support cross-department collaboration by providing reliable data and insights.<br><br></li></ul><strong>Requirements<br><br></strong><strong>Education<br><br></strong><ul><li>Bachelor’s degree in Tourism & Hospitality, Business Administration, Commerce, Information Technology, Data Science or similar field. <br><br></li></ul><strong>Experience<br><br></strong><ul><li>2-3 years of experience in Tourism field is a must <br><br></li></ul><strong>Languages<br><br></strong><ul><li>Strong English communication skills (B2–C1 recommended). </li><li>Basic additional languages are a plus. <br><br></li></ul><strong>Technical Skills<br><br></strong><ul><li>Proficiency in: </li><li>Advanced Microsoft Excel (including formulas, dashboards, and VBA is an advantage) Power BI / BI tools (recommended). </li><li>Microsoft Outlook </li><li>Strong data analysis and reporting skills </li><li>Communication tools (Email, Phone, WhatsApp) <br><br></li></ul><strong>Soft Skills<br><br></strong><ul><li>Attention to detail and accuracy </li><li>Time management and ability to work under pressure </li><li>Strong communication and teamwork skills </li><li>Problem-solving and analytical thinking </li><li>Ability to follow procedures and handle repetitive, detail-oriented tasks</li></ul>
Job Summary We are seeking an experienced Health and Safety Officer to ensure a safe, compliant, and healthy workplace for our team. The role involves implementing safety policies, conducting inspections, investigating incidents, and promoting a strong safety culture across all operations.<br>Key Responsibilities Develop, implement, and maintain Health & Safety policies, procedures, and programs Conduct regular workplace inspections and audits to ensure compliance with legal and internal standards Identify hazards and assess risks, then implement corrective and preventive actions Investigate accidents/incidents/near-misses and recommend improvements to prevent recurrence Ensure proper use, maintenance, and documentation of PPE and safety equipment Monitor training compliance and coordinate health and safety awareness sessions for staff Maintain accurate records, reports, and safety documentation (inspections, incident reports, audits, etc.) Ensure compliance with local OSHA/health & safety regulations and company requirements Liaise with management and relevant contractors to ensure safe work practices Promote safety culture through toolbox talks, coaching, and consistent communication<br>Qualifications & Experience Minimum 2–5 years of experience as a Health & Safety Officer (or similar role) Strong knowledge of workplace safety standards and compliance practices Experience conducting safety inspections, risk assessments, and incident investigations Experience working in operational environments (e.g., manufacturing, construction, logistics, hospitality, or similar) is an advantage Relevant certifications (e.g., OSHA training, NEBOSH/IOSH equivalent, or other recognized safety credential)<br>Skills & Competencies Strong knowledge of safety legislation, risk management, and compliance processes Excellent communication skills with the ability to influence behavior safely Detail-oriented with strong reporting and documentation skills Ability to work independently and make timely, informed safety decisions Strong problem-solving skills and sound judgment Professional, calm demeanor in emergencies or incident investigations Ability to train and motivate teams to follow safety procedures Good organizational skills and time management
<strong>Safety Coordinator<br></strong>Sukari is located approximately 750km from Cairo and 25km from Marsa Alam on the Red Sea. First gold was poured in June 2009 and commercial production began in April 2010, making Sukari the first modern gold mine in Egypt, a country which in ancient times was a prolific producer of the precious metal. Sukari conducts both open-pit and underground mining operations, each employing specialised mining methods tailored to the orebody characteristics and operational requirements.<br>The RoleThe role is responsible for leading and coordinating site-wide health and safety governance and operational assurance at Sukari Gold Mine. It ensures strict compliance with SGM/AngloGold Ashanti requirements, ISO 45001, and Egyptian legal obligations to prevent serious incidents. Key responsibilities include driving management system effectiveness through audits, risk reviews, critical control verification, and corrective action governance, as well as assuring contractor H&S performance and coaching the site safety team.<br><br><ul><li><strong>Location:</strong> Egypt (Sukari Gold Mine)</li><li><strong>Contract Type:</strong> Permanent</li><li><strong>Roster:</strong> 20/10 working roster (Field & Office split)<br><br></li></ul><strong><em>The Key Responsibilities<br><br></em></strong><ul><li><strong>H&S Governance & Assurance Planning:</strong> Define daily/weekly assurance priorities, coordinate governance coverage across Open Pit, Underground, Process Plant, and contractor areas, and escalate high-risk deviations to operational leadership.</li><li><strong>ISO 45001 & Audit Coordination:</strong> Maintain ISO 45001 conformance, conduct gap assessments, maintain audit-ready evidence packs, and plan/support internal and external audits while verifying timely closure of NCRs.</li><li><strong>Critical Risk Management:</strong> Facilitate risk assessments and Bowtie reviews, monitor critical control performance via KPI dashboards, and assure shutdown and high-risk work controls prior to execution.</li><li><strong>Contractor H&S Performance Assurance:</strong> Evaluate contractor capability during tender stages, perform routine performance reviews, and verify compliance of contractor PPE, tools, and equipment.</li><li><strong>Incident Investigation & Learning:</strong> Review investigation packs for root-cause rigor and SMART actions, analyze incident/hazard trends to build site improvement plans, and issue safety alerts.</li><li><strong>Field Inspections & Action Quality:</strong> Oversee daily safety tours, planned inspections, hazard reporting, and field verification for Take 5, PPE, vehicle checks, and Permit to Work (PTW) implementation.</li><li><strong>Legal Compliance & Regulatory Interface:</strong> Coordinate regulatory inspections (Labor Office), maintain statutory compliance registers, and submit required HSE statistics and documentation.</li><li><strong>Safety Team Leadership & Coaching:</strong> Set clear KPIs and expectations for direct reports, coach safety officers/supervisors on inspection and investigation quality, and lead safety committee forums.<br><br></li></ul><strong><em>The Requirements<br><br></em></strong><ul><li>Bachelor’s degree in Engineering, Science, Geology, Mining, Petroleum, or a related technical discipline with formal OHS training.</li><li>Recognized H&S qualifications aligned to international standards (NEBOSH IGC preferred).</li><li>Minimum 7 years’ progressive HSE experience in high-risk industries (preferably mining).</li><li>Strong technical background in ISO 45001, Egyptian Labor Law/HSE regulations, Bowtie risk assessments, ICAM/Root Cause Analysis, and PTW governance.</li><li>Proven experience in contractor H&S management, audit coordination, and coaching safety teams.</li><li>Professional proficiency in both <strong>Arabic</strong> and <strong>English</strong> (written and spoken).</li><li>Valid driving license and medical fitness clearance for remote mine site operations.</li><li><strong>Safety-First Mindset & Ethical Courage:</strong> Strong ability to apply stop-work authority and enforce critical controls under operational pressure.</li><li><strong>Analytical & Digital Literacy:</strong> Proficient with EHS systems (Evotix/EVOTIX, SAP, Power BI, MS Office).</li><li>Strong leadership, risk-based prioritization, relationship building, and stress tolerance skills.</li></ul>
<strong>IT Network Administrator<br><br></strong>Sukari is located approximately 750km from Cairo and 25km from Marsa Alam on the Red Sea. First gold was poured in June 2009 and commercial production began in April 2010, making Sukari the first modern gold mine in Egypt, a country which in ancient times was a prolific producer of the precious metal. Sukari conducts both open-pit and underground mining operations, each employing specialised mining methods tailored to the orebody characteristics and operational requirements.<br><br><strong>The Role<br><br></strong>The IT Network Administrator is responsible for the day-to-day operation of computer networks across AngloGold Ashanti’s Sukari business. The role covers internal LAN, company-wide WAN connectivity across multiple locations, and external network connections, while maintaining the computing environment through identifying network requirements, installing upgrades, and monitoring network performance.<br>The role supports network availability, performance, incident resolution, and the ongoing maintenance of network infrastructure and related systems. It also provides second-level user support for escalated helpdesk tickets and contributes to reliable voice and data communications services.<br><br><ul><li>Location: Egypt</li><li>Contract Type: Permanent</li><li>Schedule:</li><li>Compensation:<br><br></li></ul><strong>The Key Responsibilities<br><br></strong><ul><li>Operations and support: Maintain and administer computer networks and related computing environments, including systems software, applications software, hardware, and configurations.</li><li>Network monitoring: Monitor data network activity and performance tools to ensure normal network activity and availability for all system users.</li><li>Testing and troubleshooting: Perform testing and evaluation of LAN, WAN, Internet, intranet, and other data communications systems, and troubleshoot server connectivity and service interruptions.</li><li>Incident management: Manage and track incidents through to resolution, maintain records of network-impacting issues, and document problems and solutions for future reference.</li><li>Engineering and provisioning: Install, configure, and maintain networking equipment including switches, routers, proxy devices, core switches, SAN switches, and Blade server connectivity.</li><li>Voice and communications support: Support VoIP infrastructure and associated software, including CISCO CUCM, voicemail, interactive voice response, and IP telephony traffic routing.</li><li>Asset and user support: Maintain network equipment inventory and maintenance logs, assist users, communicate IT policies, and act as second-level support for escalated helpdesk tickets.<br><br></li></ul><strong>The Requirements<br><br></strong><ul><li>Bachelor's degree in computer science or a related area preferred.</li><li>CCNP Routing and Switching is required.</li><li>Minimum 2 years' experience managing network infrastructure, routers, switch configuration, and IP telephony systems.</li><li>Demonstrated knowledge of layer 3 routing protocols including static routing, OSPF, BGP, and EIGRP.</li><li>Demonstrated knowledge of layer 2 protocols including 802.1q, Spanning Tree, and GRE tunnels.</li><li>Experience with load balancing and high availability protocols including HSRP, VRRP, and LACP.</li><li>Knowledge of voice technologies including POTS, VoIP, SIP Trunking, and protocols such as H.323, MGCP, SIP, and SCCP.</li><li>Experience implementing and configuring Cisco Unified Communications Manager and supporting VoIP systems.</li><li>Knowledge of MPLS, MBGP, VRFs, cable management, and physical connectivity.</li><li>Working knowledge of network infrastructure and application transport protocols including SSL/TLS, DNS, DHCP, WINS, NTP, FTP, HTTP, SMTP, CIFS, LDAP, and Microsoft AD, including support through VPN and firewall appliances.</li><li>Knowledge of Linux/Unix and open source software including BIND and Nessus.</li><li>Familiarity with ITIL, hardening, best practices, and change management.</li><li>Strong troubleshooting, problem-solving, teamwork, communication, time management, and multitasking skills.</li></ul>
<strong>MTS Globe Egypt<br><br></strong><strong>Who are we?<br><br></strong>MTS Globe is one of Europe’s leading destination management companies, operating in 66 destinations across 23 countries and serving over 11.5 million travellers each year.<br><br><strong>What do we do?<br><br></strong>We connect travel brands, tour operators, and hotels, delivering high-quality destination services through local expertise, strong partnerships, and advanced technology. We provide a full range of destination services - from hotel accommodation and transfers to excursions, guided tours and cruise handling.<br><br><strong>What do we offer?<br><br></strong>At MTS Globe, you’ll be part of an international environment where people collaborate across cultures and borders. We offer a dynamic workplace where talent can grow, learn, and build a global career.<br><br><strong>Why join us?<br><br></strong>Join an international and multicultural team where you can grow your career, develop globally, and be part of a company that is constantly evolving in a dynamic industry.<br><br><strong>JOIN US AND DISCOVER YOUR FUTURE WITH MTS GLOBE GROUP!<br><br></strong><strong>MTS Globe is an equal opportunities employer. <br><br></strong><strong>Job Description<br><br></strong><ul><li> Contracting Analytics & Reporting</li><li>Analyze hotel contracts, rates, allotments, stop sales, releases, and pricing performance.</li><li>Prepare daily, weekly, and monthly contracting and supplier performance reports.</li><li>Monitor key KPIs including available allotments, utilization rates, competitiveness, margins, and revenue contribution.</li><li>Identify pricing discrepancies, contracting risks, and business opportunities.</li><li>Support forecasting and commercial planning through contract and market performance analysis.</li><li> Contracting Systems & Data Management</li><li>Maintain and validate contracting data across internal systems and supplier platforms.</li><li>Monitor contract loading accuracy, rates, supplements, offers, allotments, and stop sales.</li><li>Investigate and resolve contract, pricing, and data discrepancies.</li><li>Ensure accurate and timely updates of hotel agreements and related data.</li><li>Collaborate with Contracting, Revenue, Yielding, and IT teams to improve data quality and reporting efficiency.</li><li> Performance Monitoring & Insights</li><li>Track hotel performance, market competitiveness, margin trends, and supplier utilization.</li><li>Analyze destination, hotel, and source market performance.</li><li>Identify underperforming contracts and opportunities for optimization.</li><li>Provide actionable insights to Contracting, Revenue, Yielding, and Commercial teams.</li><li>Support negotiations by providing data-driven analysis and recommendations.</li><li> Coordination & Communication</li><li>Work closely with Contracting, Revenue, Yielding, Commercial, Reservations, and Finance teams.</li><li>Present performance insights and recommendations to management.</li><li>Support strategic decision-making through reliable data analysis and reporting.</li><li>Assist stakeholders in understanding contract performance, pricing trends, and business opportunities.<br><br></li></ul><strong>Requirements<br><br></strong><strong>Education<br><br></strong><ul><li>Bachelor's Degree in Tourism & Hospitality, Business Administration, Commerce, Economics, Statistics, Data Analytics, Information Technology, or a related field.<br><br></li></ul><strong>Experience<br><br></strong><ul><li>2-3 years of experience in Contracting, Revenue Management, Yielding, Tourism Analytics, or Hotel Operations is a must.</li><li>Experience working with hotel contracts, pricing structures, allotments, and tourism systems is highly preferred.<br><br></li></ul><strong>Languages<br><br></strong><ul><li>Strong English communication skills (B2-C1).</li><li>Additional languages are an advantage.<br><br></li></ul><strong>Technical Skills<br><br></strong><ul><li>Advanced Microsoft Excel (Pivot Tables, Power Query, Dashboards, Advanced Formulas).</li><li>Power BI or other Business Intelligence tools.</li><li>Knowledge of contracting systems, tourism ERP systems, and hotel contracting processes.</li><li>Strong analytical, reporting, and data validation skills.</li><li>Understanding of hotel pricing, allotments, release periods, stop sales, and margin analysis.</li><li>Proficiency in Microsoft Outlook and Office applications.<br><br></li></ul><strong>Soft Skills<br><br></strong><ul><li>Strong attention to detail and accuracy.</li><li>Analytical thinking and problem-solving abilities.</li><li>Ability to identify trends, discrepancies, and commercial opportunities.</li><li>Excellent communication and stakeholder management skills.</li><li>Strong organizational and time-management skills.</li><li>Ability to work under pressure and meet deadlines.</li><li>Proactive and results-oriented mindset.</li></ul>
<strong>Join <em>Jet2holidays</em>’ Management Team and help us deliver our award-winning service and unforgettable holiday experiences to our valued customers.<br><br></strong>We have a fantastic opportunity to join <strong><em>Jet2holidays</em></strong> as a <strong>Destination Manager</strong> in <strong>Hurghada</strong><strong>. </strong>As a <strong>Destination Manager</strong>, you will hold the <strong>most senior role</strong> in the destination and play a crucial role in ensuring our customers have a seamless and enjoyable holiday experience. You will manage a team of <strong>Team Leaders</strong> and <strong>Customer Helper - Representatives</strong>, <strong>manage operations at the resort and airport</strong>, and work as one team with <strong>internal and external stakeholders</strong> to deliver outstanding service. You will <strong>take responsibility </strong>for your teams' performance by regularly <strong>reviewing performance metrics</strong> using <strong>Management Information (MI)</strong> reports and our digital systems to identify areas for improvement and <strong>implement action plans</strong>.<br><br><strong>What can we offer you?<br><br></strong>We offer our valued colleagues a range of benefits including: -<br><br><ul><li>Local employment contract via local agent </li><li>Competitive salary, with annual pay review</li><li>Discretionary management bonus scheme</li><li>Monthly Car Allowance</li><li>Coaching, development & career progression across Jet2.com & Jet2holidays</li><li>Recommend a Friend bonus scheme<br><br><br></li></ul><strong>What will you do in the role?<br><br></strong>Reporting Into The Regional Manager Who Is Based Remotely, You Will Have Overall Responsibility For Managing The Planning, Budgeting And Delivery Of The Jet2holidays Service Across Hurghada, Producing Strong Performance And Results Ensuring You<br><br><ul><li>Collaborate with our local agents, transfer providers, hoteliers and senior UK stakeholders to achieve set KPIs ensuring company policies, procedures and service level agreements are met.</li><li>Managing costs and delivering against your budget and customer service metrics.</li><li>Demonstrating effective leadership and taking responsibility for managing all operational disruption, including in destination crisis situations, flight programme delays and customer escalations</li><li>Be Present for your team and manage their performance by hosting scheduled in-person & virtual team meetings, delivering training to new and existing members of your team & hold individual monthly 1-1 performance and welfare meetings</li><li>Propose key business decisions in the destination using available MI, analysing trends as well as utilising your local destination knowledge. </li><li>Monitoring, managing and reporting operational disruption which impacts the customers Jet2holiday experience including building works, local events and industrial action.</li><li>Leading by example displaying role model behaviours and company values in managing and delivering your operation.<br><br><br></li></ul><strong>What will I need?<br><br></strong>The ideal candidate will have prior management experience in <strong>Holiday or Cruise Operations</strong>, with proven ability to <strong>lead large teams</strong>, manage <strong>budgets</strong> and make critical <strong>decisions under tight deadlines</strong>. Strong communication and stakeholder management skills are essential; knowledge of the Arabic language is preferred. IT literacy and the ability to <strong>interpret data and MI</strong> are required.<br><br>As we employ on <strong>local employment contracts</strong>, you will already hold the full <strong>right to work documentation or be willing to apply for right to work documentation </strong>required for <strong>Egypt </strong>and be living in the destination or willing to relocate and source your <strong>own accommodation</strong><em>. <br><br></em>Due to the level of travel required in the role, you will be required to hold a full and valid <strong>driving licence </strong>and have<strong> your own car with appropriate insurance</strong>. Business Travel expenses are reimbursed.<br><br><strong>Apply today to join the UK’s number One Tour Operator!<br><br></strong>Once your application has been reviewed, our <strong><em>Jet2</em></strong> Talent Acquisition Team will contact you to advise you of next steps.<br><br>We look forward to your application & the start of your career with <strong><em>Jet2holidays</em></strong>!
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