Insurance Coordinator Jobs in Egypt

We Are Hiring Now - Customer Care Agents• Net Salary: 13,000 EGP• Abbassya, Cairo• English Level: B1/ B1+• No experience needed Open for graduates, dropouts • Social & Medical Insurance

We are hiring for chat account!<br>17,500 EGP Net Salary Fully paid Trainning Medical Insurance Free VPN line<br>Requirements:English B2 is a must Grads only<br>Location:Maadi, Drgla Square

About Flash<br><br>Flash is an early-stage Cairo-based fintech aiming to support our society’s financial well-being, one person at a time.<br><br>Flash has raised a $6M seed round from leading international investors and is approved by the Central Bank of Egypt in partnership with Banque Misr.<br><br>Our founding team has deep local and international experience working at top consumer-facing technology companies.<br><br>Role Overview<br><br>We are looking for a highly experienced Staff Software Engineer with deep expertise in Golang to help design and build scalable, high-performance systems. In this role, you will be a technical leader, influencing architecture decisions, mentoring engineers, and shaping the future of our platform. You will work closely with product, design, and other engineering teams to deliver robust, reliable, and innovative solutions.<br><br>Key Responsibilities<br><br>Lead the design and implementation of scalable backend systems and APIs using Golang Drive technical architecture decisions, ensuring high reliability, performance, and maintainability Collaborate with cross-functional teams to define requirements and deliver features end-to-end Provide technical mentorship and code/design reviews to elevate engineering quality and velocity Foster a strong engineering culture centered around ownership, innovation, and reliability Identify bottlenecks, optimize processes, and continuously improve squad performance and engineering practices Lead initiatives to improve engineering processes, code quality, and team productivity Own critical services or components, ensuring uptime, observability, and operational excellence Stay up-to-date with developments in Go, backend architecture, and cloud-native practices<br><br>Requirements<br><br>7+ years of backend engineering experience, including 2+ years of leading or mentoring engineers Deep proficiency in Golang and strong understanding of microservices and distributed systems Solid understanding of system design, APIs, REST/Graph QL, message queues (e.g., Kafka), and databases (SQL/NoSQL) Experience deploying and operating services on AWS, GCP, or other cloud platforms using tools like Docker and Kubernetes Familiarity with secure coding practices, particularly for financial or regulated environments Strong communication and collaboration skills. able to align engineers and product stakeholders<br><br>Nice to Have<br><br>Prior experience in fintech or building financial platforms (payments, wallets, banking APIs, etc.) Knowledge of security standards like PCI-DSS, SOC 2, or ISO 27001Experience with observability tooling (e.g., Prometheus, Grafana, Data Dog) Familiarity with CI/CD pipelines, Git Ops, and infrastructure as code (e.g., Terraform, Helm)<br><br>What We Offer<br><br>A collaborative and dynamic work environment in a fun office with a garden and fully equipped kitchen.<br><br>Opportunities for professional development and career growth The chance to work on impactful projects in the fintech industry Social and medical insurance coverage Monthly credit for use on our app<br><br>Powered by Jazz HR<br><br>vad LLklbdu

Chief Accountant???? Location: Heliopolis, Cairo, Egypt???? Industry: PVC Raw Materials Import & Trading Are you an experienced accounting professional with a strong background in import operations, inventory accounting, and ERP systems? We are looking for a Chief Accountant to join our growing team and lead the company's accounting operations. This role is ideal for a hands-on finance leader with expertise in Odoo ERP, import accounting, inventory valuation, financial reporting, and team leadership. Key Responsibilities As our Chief Accountant, you will be responsible for:Financial Leadership Lead and oversee the company's day-to-day accounting operations. Review and approve all accounting entries before posting, ensuring compliance with company policies and accounting standards. Prepare accurate monthly, quarterly, and annual financial reports. Produce Trial Balance, financial statements, and management reports for senior management. Inventory & Import Accounting Manage inventory accounting and ensure accurate inventory valuation within Odoo ERP. Resolve inventory discrepancies and stock valuation issues, including negative inventory. Manage Landed Costs, including customs, freight, insurance, and other import-related expenses. Handle accounting for Letters of Credit (LCs), goods in transit, foreign currency transactions, and exchange differences. Reconciliations & Financial Close Review and reconcile bank accounts, supplier and customer balances. Clear and monitor GR/IR, interim, suspense, and clearing accounts. Lead the monthly financial close and ensure timely completion of all closing activities. Review accruals, depreciation, prepaid expenses, and year-end adjustments. Support the review and finalization of previous financial years and opening balances. Tax & Compliance Ensure compliance with Egyptian tax regulations and the Electronic Invoicing system. Prepare schedules and supporting documentation for external auditors and tax inspections. Team Management Supervise the Accounts Payable and Accounts Receivable Accountants. Ensure proper segregation of duties and accounting controls within Odoo ERP. Coach, develop, and support the accounting team to achieve high performance. What We're Looking For✔ Bachelor's degree in Accounting or Finance.✔ 8–12 years of accounting experience, including experience as a Chief Accountant or in a supervisory accounting role.✔ Strong hands-on experience with Odoo ERP (Accounting, Inventory & Purchasing modules).✔ Proven experience in:Import accounting Letters of Credit (LCs) Customs & freight accounting Foreign currency transactions Inventory valuation Landed Costs General Ledger & Financial Reporting✔ Strong knowledge of Egyptian tax regulations and the Electronic Invoicing system.✔ Advanced Microsoft Excel skills.✔ Good command of Arabic and English. Preferred Background Experience in PVC, chemicals, industrial trading, manufacturing, or import companies. Strong analytical and problem-solving skills. Excellent leadership and communication abilities. High attention to detail, integrity, and commitment to financial governance.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>About Us</strong></p><br><br><p>Ready to change the world? We’re reinventing freight and logistics at Trella. Backed by a number of leading VC companies (YC, Maersk Growth, Algebra Ventures and Raed Ventures) and we're looking for the best talent out there to help us build and scale our product offering. We aspire to create a step-change in the industry and we want you to be a part of the journey!</p><br><br><p>We are innovative problem-solvers on this adventure together. Working at Trella means that you’ll be surrounded by colleagues who are constantly pushing boundaries, thinking ahead, and meeting the high standards we set for ourselves. When we build, we do so in a product-led way: we value our customer experience and scalability, and we prioritize how we build our product accordingly.<br></p><br><br><p><strong>Our Purpose</strong></p><br><br><p>At Trella our Vision is to <strong>Empower our Communities to move Economies Forward</strong>, and we're doing this by building a digital experience that provides our Shippers, Carriers and Teams with the right technology and platform that reduces the costs of moving goods —&gt; Simply, we're trying to <strong>disrupt</strong> and <strong>reinvent</strong> trucking, and <strong>empower</strong> our economies. We have launched from Egypt to Saudi Arabia, Pakistan and UAE, and are looking to build and expand our footprint across the MENA-P region.</p><br><br><br><p><br><strong>About the Role:</strong></p><br><br><p><span>Trella is looking for a Sales Executive to drive B2B growth across our trucking and logistics business. You'll own the full sales cycle — from prospecting to closing — with enterprise shippers and logistics partners across our four business units: Domestic, Ports, Dry Bulk, and Cross-Border.</span><br></p><br><br><p><strong>What You'll Do:</strong></p><br><br><p><span>● Identify, pursue, and close new B2B accounts across Domestic, Ports, Dry Bulk, and Cross-Border freight</span></p><br><br><p><span>● Build and manage a pipeline of enterprise shippers, manufacturers, and trading companies</span></p><br><br><p><span>● Understand each business unit's unique customer needs and tailor pitches accordingly</span></p><br><br><p><span>● Negotiate contracts and pricing in line with margin targets</span></p><br><br><p><span>● Collaborate with operations and account management teams to ensure smooth onboarding and service delivery</span></p><br><br><p><span>● Maintain accurate CRM records and provide regular pipeline/forecast reporting</span></p><br><br><p><span>● Represent Trella at industry events and build a strong network within the trucking/logistics sector</span></p><br><br><br><p><strong>What You'll Need:</strong></p><br><br><p><span>● 3+ years of B2B sales experience, ideally in trucking, freight, logistics, or supply chain</span></p><br><br><p><span>● Proven track record of meeting/exceeding sales targets</span></p><br><br><p><span>● Strong negotiation and relationship-building skills</span></p><br><br><p><span>● Familiarity with the trucking/freight industry landscape (domestic, port drayage, bulk, cross-border) is a strong plus</span></p><br><br><p><span>● Excellent communication skills in [English/Arabic as needed]</span></p><br><br><p><span>● Self-starter comfortable working in a fast-paced, high-growth environment</span><br><span><strong>What We Offer</strong></span></p><br><br><p><span>● Competitive base + commission structure</span></p><br><br><p><span>● Opportunity to grow your career and sales expertise at a fast-growing logistics tech company.</span></p><br><br><p><span>● Social &amp; Medical Insurance </span></p><br><br> <br><br> </div>

<p>How you ll help us make health happen: We are seeking an established Transformation &amp; Change professional to lead the delivery of a major business transformation programme within Bupa Egypt Insurance. This role will initially lead the implementation of a new domestic PMI business in Egypt, including the establishment of a local TPA, development of a target operating model, and deployment of supporting technology platforms. The programme will involve significant business and technology change, delivered in partnership with local, regional and global teams. The successful candidate will oversee a portfolio of strategic change initiatives, ensuring delivery of business outcomes, benefits realisation, effective governance, and alignment with business strategy.</p><p>Programme Leadership &amp; Delivery</p><ul><li>Lead large, complex transformation programmes from mobilisation through to implementation.</li><li>Develop and maintain programme roadmaps, delivery plans and dependencies across multiple workstreams.</li><li>Drive business, operational, technology and organisational change to achieve targeted outcomes.</li><li>Ensure business readiness, implementation planning and successful transition into operational support.</li><li>Apply delivery best practices to improve programme performance and responsiveness.</li></ul><p>Stakeholder &amp; Governance Management</p><ul><li>Build strong relationships with senior business and technology stakeholders.</li><li>Establish and lead governance forums, steering committees and decision-making structures.</li><li>Provide clear reporting on programme progress, risks, issues, dependencies and outcomes.</li><li>Influence senior leaders to secure alignment, resources and timely decisions.</li></ul><p>Financial &amp; Commercial Management</p><ul><li>Support development and management of programme business cases.</li><li>Own programme forecasts, budgets and financial performance.</li><li>Identify and manage delivery and financial risks, implementing corrective actions where required.</li><li>Ensure programme costs and benefits are appropriately governed and approved.</li></ul><p>Vendor &amp; Third-Party Management</p><ul><li>Manage relationships with implementation partners, suppliers and third-party vendors.</li><li>Define and oversee delivery against agreed statements of work and contractual commitments.</li><li>Challenge performance and proactively manage risks to ensure successful delivery outcomes.</li></ul><p>Leadership &amp; Continuous Improvement</p><ul><li>Lead matrix teams across multiple functions, geographies and disciplines.</li><li>Promote a culture of accountability, collaboration and continuous improvement.</li><li>Drive effective risk management, problem solving and decision making across the programme.</li><li>Champion agile ways of working and delivery excellence.</li></ul><p>About You</p><p>You will be a proven transformation leader with experience delivering large-scale business and technology change programmes in complex, matrix organisations.</p><p>Key Skills / Qualifications needed for this role:</p><ul><li>Extensive experience leading large, complex transformation programmes.</li><li>Strong programme, portfolio and governance management expertise.</li><li>Significant experience overseeing major technology-enabled change.</li><li>Commercially astute with experience managing substantial budgets and business cases.</li><li>Strong stakeholder management and executive influencing skills.</li><li>Experience managing third-party suppliers and delivery partners.</li><li>Experience working across geographically dispersed teams and matrix structures.</li></ul><p>Desirable Experience</p><ul><li>Health insurance or broader insurance and financial services experience.</li><li>Experience of greenfield implementations, new business launches or operating model transformation.</li></ul><p>Key Attributes</p><ul><li>Strategic thinker with strong execution capability.</li><li>Highly accountable and outcome focused.</li><li>Confident decision-maker who thrives in complex environments.</li><li>Strong leadership, communication and influencing skills.</li><li>Resilient, collaborative and able to build high-performing teams.</li><li>Passionate about transformation, continuous improvement and delivering customer value.</li></ul><p>Why Bupa?</p><p>Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living, travelling or working abroad. Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with Sukoon), Egypt and Hong Kong (China) as well as regional offices in mainland Singapore, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador.</p><p>Time Type: Full time</p><p>Job Area: Strategy, Change &amp; Transformation</p><p>Locations: Egypt - Cairo</p><p><strong>Desired Candidate Profile</strong></p>You will be a proven transformation leader with experience delivering large-scale business and technology change programmes in complex, matrix organisations. Key Skills / Qualifications needed for this role: Extensive experience leading large, complex transformation programmes. Strong programme, portfolio and governance management expertise. Significant experience overseeing major technology-enabled change. Commercially astute with experience managing substantial budgets and business cases. Strong stakeholder management and executive influencing skills. Experience managing third-party suppliers and delivery partners. Experience working across geographically dispersed teams and matrix structures. Desirable Experience Health insurance or broader insurance and financial services experience. Experience of greenfield implementations, new business launches or operating model transformation. Key Attributes Strategic thinker with strong execution capability. Highly accountable and outcome focused. Confident decision-maker who thrives in complex environments. Strong leadership, communication and influencing skills. Resilient, collaborative and able to build high-performing teams. Passionate about transformation, continuous improvement and delivering customer value.

<p><h4>What you do</h4> <p>Our care advisors support customers in many different languages and are the first point of contact of our clients worldwide (including brokers and medical providers). The care advisors must anticipate and meet the needs of our clients as well as coordinate interdepartmental work, consistently delivering a high quality service and committing to continuous improvement.</p> <h4>Your key responsibilities:</h4> <ul> <li>Responsible for providing outstanding customer service to clients and ensuring customer satisfaction and retention</li> <li>Commit to the department's service standards, including a 24 hours turnaround for all written communication including email responses and a target call abandon rate of 2%</li> <li>Implement AI tools to adhere to the department's service standards</li> <li>Multi-tasking of daily assigned workload as well as ad hoc assignments and follow up on individual cases</li> <li>Develop extensive and sound product knowledge in order to provide timely and accurate information to our clients</li> <li>Assist our in-house medical team in coordinating clients' hospital admissions, evacuations, repatriations and other cases as required</li> <li>Utilize conversational AI systems to efficiently respond to queries regarding cover, claims, hospitalizations, and complaints, ensuring swift and accurate communication.</li> </ul> <h4>What you bring:</h4> <ul> <li>Medical background is a plus.</li> <li>Experience in a customer facing role is a must.</li> <li>Previous experience in call centre environment would be beneficial.</li> <li>Experience working in pressurized environment with tight deadlines.</li> <li>Strong knowledge of Microsoft Office (Excel, Word)</li> <li>Applicants must be flexible to work within our rotating shift patterns.</li> <li>High level of fluency in Italian is a must.</li> <li>Must be fully flexible to work rotating shift patterns including shift work, nights, and weekends.</li> </ul> <p>At Allianz Partners, artificial intelligence (AI) is transforming service delivery and innovation. By leveraging business intelligence and data analytics, we enhance strategic decision-making and customer experiences. Our commitment to ethical AI ensures responsible deployment, maintaining data integrity and trust. Conversational AI improves communication, while emerging technologies and generative AI drive industry leadership and new opportunities. With robust information security management, we protect sensitive information, ensuring compliance and security. Embrace the future of AI with Allianz Partners, where possibilities become realities.</p> <p>At Allianz Partners, AI is revolutionizing customer service and claims management through innovative solutions. These AI-driven tools enhance productivity by streamlining complex claims processes, reducing administrative burdens, and accelerating resolution times. Our AI-powered technology has made claims processing faster, offering quicker resolutions, all while ensuring human oversight for claims to maintain service integrity. By embracing AI and emerging technologies, Allianz Partners continues to lead the industry, meeting ever-changing customer needs with innovative solutions. Our commitment to ethical AI practices safeguards data integrity and trust, ensuring responsible deployment across all operations. This approach not only enhances customer experiences but also supports strategic initiatives like fraud detection and personalized product offerings, solidifying Allianz Partners' position as a leader in the insurance sector.</p> <h4>What we offer:</h4> <p>Our employees play an integral part of our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being part of their journey. We are there to empower you and your professional and personal goals and for that reason here are some of our benefits:</p> <ul> <li>Dynamic and multinational working environment</li> <li>Trainings and programs dedicated to learning and development (e.g. free access to LinkedIn Learning)</li> <li>A wide range of employee benefits such as performance bonus, health insurance.</li> <li>Open company culture, flexibility of working hours, giving you a hybrid working environment.</li> <li>Modern offices</li> </ul> <p>Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance.</p> <p>Our products are embedded seamlessly into our partners’ businesses or sold directly to customers and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care. Present in 75 countries, our 21,100 employees speak 70 languages, handle over 71 million cases each year, and are motivated to go the extra mile to offer peace of mind to our customers around the world.</p> <p>We at Allianz believe in a strong inclusive culture that encourages people to speak their minds, get involved and question the status quo. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in.</p> <p>We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p> <p>Great to have you on board. Let's care for tomorrow.</p></p><p></p>

Company Description HR HUB is a hiring and recruitment partner based in Egypt, established in 2024 to connect top-tier talent with leading companies. The organization focuses on building successful matches that support business growth and help individuals advance their careers. HR HUB works closely with employers to understand their needs and identify candidates who align with their goals and culture. At the same time, HR HUB supports professionals in navigating their career paths and discovering new opportunities. The team is committed to guiding both organizations and individuals toward long-term success and unlocking their full potential.<br>Role Description The Protection Consultant is a full-time, on-site role based in New Cairo. This role focuses on assessing client needs related to protection solutions, such as insurance, risk management, and financial security products, and recommending tailored options that align with their circumstances and objectives. The Protection Consultant will meet with clients, conduct detailed consultations, analyze existing protection plans, and prepare clear, accurate proposals and reports. Daily responsibilities include following up with clients, coordinating with internal teams, maintaining up-to-date knowledge of protection products and regulations, and ensuring documentation and compliance requirements are met. The role also involves building long-term client relationships, providing ongoing advice, and contributing to the improvement of protection services and processes.<br>Qualifications<br> Strong analytical and advisory skills, with the ability to assess client needs, evaluate risk, and recommend appropriate protection solutions. Excellent communication and interpersonal skills to conduct client consultations, explain complex information clearly, and build trust-based relationships. Solid organizational and time-management abilities to handle multiple client cases, maintain accurate records, and meet deadlines. Knowledge of insurance, financial protection products, or risk management; prior experience in a related field is an advantage. Comfort working in an on-site, client-facing environment in New Cairo, with a proactive and professional approach to service. Ability to collaborate effectively with colleagues, use common office and CRM software, and adapt to evolving client and market needs. Bachelor’s degree in Business, Finance, Economics, or a related discipline is preferred; relevant certifications in insurance or risk management are a plus.

Key Responsibilities & Accountabilities Credit Life Underwriting Handle all Corporate Sales’ requests through e-mails or phone on the same day. Review the Quote Request Form (QRF) and follow up with the Corporate Sales team to supply any missing information. Interpret the provided claims experience in the QRF and perform necessary calculations to match unit rating sheet claims data requirements. Populate the unit rating sheet correctly with the supplied data and justify any discrepancies between the QRF and the data inputs. Refer cases, if applicable, to the reinsurer and follow up to ensure reinsurance offers are received within the required TATs (Turnaround Times). Handle communicates with reinsurers on quotations Hand the quotes to each department with a brief description of the quote (e.g. mentioning referral source, field of industry, last quote rates, reasons for re-quotes, etc.) Follow the Underwriting authorities sign-offs. Prepare the Quote Pack and hand it to Corporate Sales Department within the agreed TATMaintain a quotes priority list and ensure alignment with Corporate Sales expectations Review quote submission to FRAOwn and update the usual operational dashboard figures related to quotes. Monitor portfolio loss ratio and provide detailed reports.<br>Customer Relationship Management Manage relationships with AXA and customers Conduct regular customer and broker meetings to ensure satisfaction and address complaints. Responsible for renewal process and pre-renewal activities completion. Conduct onboarding presentations for new customers. Address day-to-day requests from Customers or brokers with regards to existing schemes. Efficiently handle complaints and resolve them internally and externally. Provide support to customers from internal functions. Identify opportunities for cross-selling and upselling. Collaborate with the technical team to achieve target loss ratios for all lines of business. Contribute team reporting and analysis.<br>Job Specifications Education / Certification University graduate with bachelor’s degree in economics, business administration, or actuarial sciences<br>Job Qualifications+3 years of experience in insurance field with relevant operations and/or Underwriting or Business analytics expertise. Advanced MS Excel or R knowledge - preferred<br>Soft Skills & Behavioral Competencies Intermediate understanding to insurance industry. Strong analytical reasoning and spreadsheets orientation. Can efficiently communicate with various levels of leaderships and frontlines and is able to work in a very transversal manner with various stakeholders across the business. Ability to work in a highly flexible and entrepreneurial environment. Excellent communication skills.

Company Description Met Life is a global financial services company that provides insurance, annuities, employee benefits, and asset management solutions to help individuals and institutions navigate change. Founded in 1868, Met Life operates in more than 40 markets worldwide, holding leading positions in the United States, Japan, Latin America, Asia, Europe, and the Middle East. The company is transforming its business to deliver greater value by offering simpler, more focused, and future-ready solutions. Met Life is committed to creating flexible products, intuitive customer experiences, and new services that respond to evolving needs, positioning itself as a trusted partner for customers managing life’s uncertainties.<br>Role Description The Sales Team Lead is a full-time, on-site role based in Cairo, Egypt, responsible for overseeing a team of sales professionals and driving revenue growth. The role involves setting sales targets, monitoring performance, coaching and mentoring team members, and ensuring adherence to Met Life’s sales processes and compliance standards. The Sales Team Lead collaborates with internal stakeholders to develop sales strategies, optimize customer acquisition, and improve retention. Daily responsibilities include engaging with key customers, resolving escalated issues, reviewing sales reports, and implementing initiatives to enhance customer satisfaction and team effectiveness. The role also requires maintaining up-to-date knowledge of Met Life’s products and services, market trends, and competitive landscape.<br>Qualifications<br> <br>Candidates should possess strong Sales skills, including prospecting, negotiation, and closing, with a proven track record of achieving or exceeding targets. Candidates should possess effective Team Management abilities, including leadership, coaching, performance monitoring, and fostering a collaborative team environment. Candidates should possess excellent Customer Service capabilities, with a focus on responsiveness, problem-solving, and maintaining long-term customer relationships. Candidates should possess clear and professional Communication skills, including the ability to present information, influence stakeholders, and build trust across diverse audiences. Candidates should possess solid Analytical Skills to interpret sales data, identify trends, and support data-driven decisions and forecasting. Relevant bachelor’s degree (e.g., Business, Marketing, Finance) or equivalent experience is preferred. Experience in financial services or insurance sales is an advantage, along with knowledge of local market dynamics in Egypt. Ability to work on-site in Cairo, manage multiple priorities, and adapt to evolving business and customer needs.

About the job<br>Med Net Egypt is one of the leading managed care service organisations that cater to healthcare needs. We are looking for a skilled Officer - User Acceptance Test will be responsible for executing comprehensive test plans and test cases, including functional testing, integration, and user acceptance testing for all Med Net Systems encompassing both project-based and continuous development enhancements changes and identify gaps and opportunities for improvements throughout the development life cycle and collaborate with Med Net PMO to manage the scope and quality of the deliverables within the agreed timelines.<br>Your Job<br>Work closely with Functional Business Owners to become a comprehensive expert in Med Net systems and underlying business logic. Analyse and validate use cases, user stories, and requirements to ensure they are complete, accurate, and testable. Execute comprehensive test plans and test cases, including functional testing, integration, and user acceptance testing. Identify and document any gaps, ambiguities, or inconsistencies with the approved business requirements or solution design. Test the user interface (UI) for usability, accessibility, and visual appeal. Ensure the software meets the defined quality standards and user expectations. Effectively communicate testing progress, issues, and risks to the Team Leader – User Acceptance Test, Project Manager, and IT team. Collaborate with cross-functional teams (developers, product owners, designers) to ensure successful CR and solution delivery. Assist in the development of UAT planning and execution, consistently tracking UAT activities and progress against defined timelines. Documenting as per PMO standard Test cases traceability throughout the testing lifecycle. Contribute as required to business requirements elicitation activities, project progress meetings, and report creation.<br>Your Profile<br>Minimum 2 years of experience in an operational role within the healthcare or insurance industry. Strong understanding of core operational processes within the healthcare/insurance domain, including [claims processing lifecycle, policy management]Experience in reviewing and implementing business requirements documents (BRDs), user stories, and quality standards. Excellent analytical and problem-solving skills Strong attention to detail and accuracy with a focus on data quality and process integrity. Excellent command of the English language. Ability to prioritise tasks and manage dependencies effectively. Basic knowledge of project management methodologies and project management tools (Jira, Manage Engine, Service Desk, Smartsheet) Proficiency in Microsoft Office Suite (Excel, Word, Power Point) and other relevant software tools.

About Us:<br>Innovative BPO is a leading provider of professional outsourcing services, specializing in delivering exceptional customer care across various platforms. With a commitment to innovation and quality, we empower businesses with intelligent, flexible, and dedicated solutions that drive operational efficiency and enhance customer satisfaction.<br>Job Description:<br>We are seeking a skilled and detail-oriented Medical Scribe to join our team and support U. S. medical providers. As a Medical Scribe, you will play a critical role in streamlining the workflow of healthcare providers by accurately documenting patient encounters and ensuring that all medical records are prepared for timely review and sign-off.<br>Key Responsibilities:<br>-Patient Documentation: Accurately update U. S. medical provider platforms with patient prescriptions, visit notes, and relevant medical data.-Communication Management: Handle incoming inquiries from U. S. healthcare providers through email and online messaging platforms, ensuring prompt and clear responses.-Scribing: Assist medical providers by transcribing patient visit notes, ensuring that all patient charts are complete, accurate, and ready for final review and sign-off.-Workflow Support: Contribute to improving the efficiency and accuracy of healthcare providers’ daily operations by ensuring all documentation is timely and properly recorded.<br>---<br>Qualifications:<br>-Fluency in English: Proficiency in English (B2 – C1 level) is required, with excellent written and verbal communication skills.-Medical Grads: A degree in Medicine, Pharmacy, Dentistry.---<br>Work Conditions:<br>Location: On-site in El Nozha, Cairo. Schedule: Full-time position with fixed night and overnight shifts: Shift 1: 3:00 PM – 12:00 AMShift 2: 4:00 PM – 1:00 AMShift 3: 1:00 AM – 10:00 AMDays Off: Two fixed days off per week.---<br>Compensation and Benefits:<br>- Net Salary: 17,200 EGP Net- Insurance: Social insurance and comprehensive medical insurance provided (covered by AXA).- A Great opportunity for exposure to wide range of US Healthcare Systems- Career Growth path way with a great opportunities to grow and procced Innovative BPO offers a dynamic and rewarding environment where employees can grow their careers while making a meaningful impact in the healthcare sector. If you are a motivated individual with a passion for healthcare documentation and a strong medical background, we encourage you to apply.<br>Wanna Join Our Team? Apply Through this job post or send your Updated Resume via E-mail to: khaled.noureldeen@innovativewsbpo.com

About Us:<br>Innovative BPO is a leading provider of professional outsourcing services, specializing in delivering exceptional customer care across various platforms. With a commitment to innovation and quality, we empower businesses with intelligent, flexible, and dedicated solutions that drive operational efficiency and enhance customer satisfaction.<br>Job Description:<br>We are seeking a skilled and detail-oriented Medical Scribe to join our team and support U. S. medical providers. As a Medical Scribe, you will play a critical role in streamlining the workflow of healthcare providers by accurately documenting patient encounters and ensuring that all medical records are prepared for timely review and sign-off.<br>Key Responsibilities:<br>-Patient Documentation: Accurately update U. S. medical provider platforms with patient prescriptions, visit notes, and relevant medical data.-Communication Management: Handle incoming inquiries from U. S. healthcare providers through email and online messaging platforms, ensuring prompt and clear responses.-Scribing: Assist medical providers by transcribing patient visit notes, ensuring that all patient charts are complete, accurate, and ready for final review and sign-off.-Workflow Support: Contribute to improving the efficiency and accuracy of healthcare providers’ daily operations by ensuring all documentation is timely and properly recorded.<br>---<br>Qualifications:<br>-Fluency in English: Proficiency in English (B2 – C1 level) is required, with excellent written and verbal communication skills.-Medical Grads: A degree in Medicine, Pharmacy, Dentistry.---<br>Work Conditions:<br>Location: On-site in El Nozha, Cairo. Schedule: Full-time position with fixed night and overnight shifts: Shift 1: 3:00 PM – 12:00 AMShift 2: 4:00 PM – 1:00 AMShift 3: 1:00 AM – 10:00 AMDays Off: Two fixed days off per week.---<br>Compensation and Benefits:<br>- Net Salary: 17,200 EGP Net- Insurance: Social insurance and comprehensive medical insurance provided (covered by AXA).- A Great opportunity for exposure to wide range of US Healthcare Systems- Career Growth path way with a great opportunities to grow and procced Innovative BPO offers a dynamic and rewarding environment where employees can grow their careers while making a meaningful impact in the healthcare sector. If you are a motivated individual with a passion for healthcare documentation and a strong medical background, we encourage you to apply.<br>Wanna Join Our Team? Apply Through this job post or send your Updated Resume via E-mail to: khaled.noureldeen@innovativewsbpo.com

Company Description LGA Assistance is a global leader in medical and travel assistance, delivering 24/7 reliable care through a multilingual team and advanced technology. The company supports clients with services ranging from emergency medical evacuations to tailored wellness programs. With offices in the UAE, Egypt, Turkey, Jordan, Qatar, and Saudi Arabia, LGA Assistance leverages an extensive healthcare network and strong partnerships with institutions, governments, and healthcare providers. Founded in 2004 as part of LGA Group, it combines global reach with local expertise to set high standards in healthcare assistance. LGA Assistance serves industries such as insurance, travel, corporate enterprises, and healthcare providers, with a strong commitment to sustainable practices and community-focused initiatives.<br>Role Description This is a full-time, on-site Medical Sales Agent role based in Sheraton El Matar. The Medical Sales Agent will promote and sell LGA Assistance’s medical and travel assistance solutions to new and existing clients, including insurance companies, corporate accounts, and healthcare providers. Responsibilities include identifying prospects, conducting sales calls and meetings, preparing proposals, and negotiating contracts in line with company guidelines. The role involves building and maintaining long-term relationships, providing timely follow-up, and ensuring a high standard of customer service throughout the client lifecycle. The Medical Sales Agent will collaborate with internal teams to understand product offerings, stay informed about market trends and competitors, and participate in training sessions to continuously improve product knowledge and sales techniques. The position may also include supporting client onboarding, delivering product presentations, and contributing to sales reporting and forecasting.<br>Qualifications<br> <br>Strong Communication skills, including clear verbal and written interaction with clients and internal teams. Proven Customer Service abilities, with a focus on responsiveness, empathy, and solution-oriented support. Demonstrated Sales experience, including prospecting, pipeline management, negotiations, and closing deals. Experience or familiarity with Insurance or medical/healthcare-related products and services. Ability to deliver and receive Training, including product briefings, client education, and continuous learning. Bachelor’s degree in Business, Marketing, Healthcare Management, or a related field, or equivalent practical experience. Comfort working in a fast-paced, target-driven environment with strong organizational and time-management skills.

Full-time • Cairo, Egypt (Hybrid) Company Description Malay Satu Software is a growing technology company founded in 2019, with operations in Malaysia, Egypt, and Poland. We provide advanced software services and have expanded into AI and machine learning to stay ahead of future digital trends. Our international team collaborates across borders to deliver innovative solutions for diverse industries. Joining Malay Satu Software means working in a dynamic environment with opportunities to contribute to cutting-edge products, including our proprietary MS-CRM platform. Role Description This full-time Sales Specialist role is based in Cairo, Egypt, following a hybrid work model. The primary focus of this role is to drive the growth of our SaaS product, MS-CRM, in the Egyptian market. The Sales Specialist will engage with prospective B2B customers, understand their operational workflows, deliver compelling CRM product demonstrations, and guide them through the entire sales cycle. Responsibilities include pipeline management, proposal preparation, contract negotiation, and ensuring a smooth client onboarding experience. You will coordinate with our global technical and support teams and provide market feedback to continuously improve our product offerings. Qualifications • Proven track record and strong experience in selling SaaS products, specifically CRM software, within the B2B sector in Egypt. • Exceptional communication, presentation, and negotiation skills in both Arabic and English. • Ability to deliver engaging product demonstrations and educate clients on technical solutions and user adoption. • Strong pipeline management skills with a results-driven approach to closing deals and achieving sales targets. • Comfort with using CRM tools for tracking sales activities, basic data analysis, and performance reporting. • Ability to thrive in a hybrid environment with excellent time management and self-organization skills. • Bachelor’s degree in Business, Marketing, IT, or a related field (or equivalent practical experience). • A genuine interest in cloud technologies, AI, and machine learning solutions. benfits :-- bounce- cummition 4- 7%   دوام كامل • القاهرة، مصر (نظام عمل هجين)نبذة عن الشركةشركة Malay Satu Software هي شركة تقنية متنامية تأسست عام ٢٠١٩، ولها فروع في ماليزيا ومصر وبولندا. نقدم خدمات برمجية متطورة، وقد توسعنا في مجال الذكاء الاصطناعي والتعلم الآلي لمواكبة أحدث التوجهات الرقمية. يتعاون فريقنا الدولي عبر الحدود لتقديم حلول مبتكرة لمختلف القطاعات. الانضمام إلى Malay Satu Software يعني العمل في بيئة ديناميكية مع فرص للمساهمة في تطوير منتجات رائدة، بما في ذلك منصة MS-CRM الخاصة بنا.وصف الوظيفةهذه الوظيفة بدوام كامل كأخصائي مبيعات مقرها القاهرة، مصر، بنظام عمل هجين. ينصب التركيز الأساسي لهذه الوظيفة على دفع نمو منتجنا البرمجي كخدمة (SaaS)، MS-CRM، في السوق المصري. سيتواصل أخصائي المبيعات مع عملاء B2B المحتملين، ويفهم سير عملياتهم التشغيلية، ويقدم عروضًا توضيحية جذابة لمنتج CRM، ويرشدهم خلال دورة المبيعات بأكملها. تشمل المسؤوليات إدارة مسار المبيعات، وإعداد المقترحات، والتفاوض على العقود، وضمان تجربة سلسة للعملاء الجدد. ستتولى التنسيق مع فرق الدعم الفني العالمية لدينا، وستقدم ملاحظات السوق لتحسين منتجاتنا وخدماتنا باستمرار.المؤهلات• سجل حافل وخبرة واسعة في بيع منتجات البرمجيات كخدمة (SaaS)، وتحديدًا برامج إدارة علاقات العملاء (CRM)، في قطاع الأعمال (B2B) في مصر.• مهارات تواصل وعرض وتفاوض ممتازة باللغتين العربية والإنجليزية.• القدرة على تقديم عروض توضيحية جذابة للمنتجات، وتثقيف العملاء حول الحلول التقنية وكيفية استخدامها.• مهارات قوية في إدارة مسار المبيعات، مع التركيز على تحقيق النتائج وإتمام الصفقات وبلوغ أهداف المبيعات.• إجادة استخدام أدوات إدارة علاقات العملاء (CRM) لتتبع أنشطة المبيعات، وتحليل البيانات الأساسية، وإعداد تقارير الأداء.• القدرة على العمل بكفاءة في بيئة عمل ديناميكية، مع مهارات ممتازة في إدارة الوقت والتنظيم الذاتي.• شهادة بكالوريوس في إدارة الأعمال، أو التسويق، أو تكنولوجيا المعلومات، أو أي مجال ذي صلة (أو خبرة عملية مكافئة).• اهتمام حقيقي بتقنيات الحوسبة السحابية، والذكاء الاصطناعي، وحلول التعلم الآلي.المزايا:- مكافأة نهاية الخدمة- عمولة من 4 إلى 7%<p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 3</li><li>نظام الورديات: صباحية فقط</li><li>المزايا: تأمين صحي، تأمين اجتماعي</li></ul>

Med Net Egypt is one of the leading managed care service organizations that caters to healthcare needs. We are looking for a skilled Assistant Manager – Investigation and Utilization Management who will be responsible for managing and leading the investigation and utilization management function to ensure early identification of cost drivers, abnormal billing patterns, and potential fraud, waste, and abuse (FWA) across all insurance policies.<br>Your Job<br>1. Leadership & Functional Oversight Manage, lead, and develop the Utilization Management team (Team Leaders and Senior Officers), ensuring workload prioritization, quality of analysis, and adherence to timelines. Set objectives, review performance, and provide coaching, technical guidance, and development plans for team members.2. Investigation & Utilization Management Lead investigations into suspected FWA, abnormal utilization, and irregular provider billing behaviors and track investigation outcomes, recoveries, and corrective actions to closure. Design and manage the investigation workflow – case intake, prioritization, evidence gathering, analytical validation, documentation, and closure. Build robust, well-documented investigation cases with clear analytical evidence, findings, and recommended actions suitable for internal review and regulatory reference. Determine escalation thresholds, validate findings, and formally refer high-risk cases to FWA Audit, Rule Engine, Approvals, Network, and QA teams as appropriate.2. Burning Cost, Loss Ratio & Utilization Governance Oversee monitoring of burning cost and loss ratio across policies, products, and provider networks. Interpret utilization trends and patterns to identify systemic cost drivers, emerging utilization risks, and high-impact members, providers, clinicians, specialties, or benefit areas. Translate analytical insights into utilization control recommendations, corrective actions, and preventive measures.3. Billing Abnormalities & FWA Oversight Oversee identification of abnormal billing and utilization behaviors, including (but not limited to) overutilization, upcoding, unbundling, duplicate billing, excessive length of stay (LOS), repeated admissions, and unusual billing spikes. Act as the primary investigation and utilization subject-matter expert in FWA-related discussions.4. Analytics, Rules & Preventive Controls Lead development and refinement of utilization analytics models, business rules, flags, triggers, provider outlier detection methodologies, and focused sampling approaches. Support automation and rule engine initiatives aimed at early detection and prevention of cost leakage, ensuring outputs are actionable, consistent, and aligned with business objectives.5. Reporting, Governance & Decision Support Establish and monitor burning cost and loss ratio dashboards, provider utilization risk profiles, and utilization variance and trend reports. Prepare and present findings, risks, and recommendations to management with clear, actionable insights. and support internal and regulatory reporting related to investigation, utilization management, and FWA.6. Cross-Functional Coordination Act as the primary coordination point between the Investigation & Utilization Management functions and Claims, Approvals, QA, Rule Engine, FWA / Medical Audit, Network, and Production teams.<br><br>Your Profile Bachelor’s degree in Medical, Paramedical, Insurance, Healthcare Management, or a related field. Advanced certifications in utilization management, medical audit or analytics are an advantage.7+ years’ experience in utilization management, investigation, claims analytics, provider audit, provider network or medical audit within a health insurance / TPA environment. Minimum 3 years in managing cost containment or utilization management interventions/ initiatives. Proven experience in FWA detection, investigation case management, and payment integrity. Awareness of local regulatory requirements and the UAE market is preferred. Advanced analytical, investigative and decision-making skills. Advanced Excel and data analysis capability (working with large datasets).

Job Summary<br>The HR Manager is responsible for leading and managing the Human Resources function across all HR disciplines. The role ensures the effective delivery of HR services, compliance with labor laws and company policies. The HR Manager partners with business leaders to align people strategies with the company’s business objectives while fostering a high-performance culture and continuously improving HR processes and practices.<br>Key Responsibilities<br>Lead the overall Human Resources function and ensure alignment of HR strategies with organizational objectives. Develop, review, and implement HR policies, procedures, and governance frameworks. Oversee HR budgeting and resource planning. Manage annual salary reviews, compensation adjustments, and HR-related organizational changes. Maintain and update the organizational structure and workforce planning. Prepare and communicate HR announcements and organizational communications. Lead HR transformation and continuous improvement initiatives. Ensure compliance with local labor laws, HR regulations, and company policies. Oversee the complete employee lifecycle, including onboarding, probation, transfers, promotions, resignations, offboarding, exit interviews, clearances, and final settlements. Manage payroll administration, including overtime, allowances, deductions, payroll tax, bank transfers, and salary payments. Administer government relations activities, including social insurance, labor office requirements, work permits, GOSI/social insurance forms, medical insurance administration, medical checkups, and retirement processes. Oversee employee records, HRIS administration, employment letters, salary certificates, and document management. Ensure proper handling of employee investigations, disciplinary actions, grievances, and legal employment matters. Coordinate contract renewals, employee benefits administration, and leave management. Lead the performance management cycle, including goal setting, probation reviews, annual performance reviews, and performance improvement initiatives. Develop and implement learning and development strategies, including training needs analysis, internal and external training programs, technical certifications, digital learning initiatives, and vendor management. Drive organizational development initiatives to improve organizational effectiveness and employee capability. Lead employee engagement initiatives, including surveys, recognition programs, employee events, orientation programs, and internal communication. Support succession planning, talent development, and career progression initiatives. Monitor employee engagement metrics and recommend continuous improvement initiatives. Develop and execute recruitment strategies to attract qualified talent. Manage the full recruitment lifecycle, including workforce planning, job descriptions, sourcing, interviewing, selection, offer management, and onboarding. Build and strengthen employer branding initiatives. Manage relationships with recruitment agencies and external consultants. Oversee onboarding, induction, welcome programs, and joining formalities. Supervise internship, graduate trainee, and student programs. Coordinate IT asset requests and onboarding requirements for new employees. Lead, coach, and develop the HR team to ensure high performance and continuous development. Establish HR KPIs and monitor departmental performance. Prepare HR dashboards, reports, and analytics to support business decisions. Partner with senior leadership on workforce planning, organizational effectiveness, and strategic HR initiatives. Promote a culture of collaboration, accountability, diversity, and continuous improvement.<br>Qualifications and Experience<br>Bachelor’s degree in human resources, Business Administration, or a related field. A master’s degree and/or professional HR certification (CIPD, SHRM, PHR, SPHR, etc.) is preferred.10–15 years of progressive HR experience, with at least 5 years in an HR leadership role. Proven experience managing the full spectrum of HR functions, including:HR Management HR Operations Payroll & Government Relations Recruitment & Talent Acquisition Organizational Development Learning & Development Employee Engagement Performance Management Strong knowledge of Egyptian labor law, social insurance, payroll practices, and HR compliance requirements. Experience implementing HR policies, organizational development initiatives, and employee engagement programs. Strong analytical, leadership, communication, and stakeholder management skills. Experience with HRIS and HR reporting systems. Experience within the facilities management, engineering, or services industry is considered an advantage.

Title: HR Specialist — Personnel & Payroll<br>Global Advanced for Paints & Chemicals manufactures automotive refinish, car care, wood and industrial coatings under the Royal System brand. We operate three plants in Egypt, employ around 45 people, and supply the Egyptian market and 21 export markets.<br>We are hiring our first dedicated HR person.<br>Read that carefully, because it defines the job. There is no HR department, no team and no assistant. You will do the work yourself, reporting to the Technology & Operations Director.<br>If you are looking for a management role, this is not it. If you want to own a function end to end and build it properly, it is.<br>What you will do, personally<br>- Keep the employee register across three entities and bring it to the standard Law No. 14 of 2025 requires- Draft contracts and handle renewals, amendments, terminations and end-of-service settlements- Go to the insurance office and the labour office yourself. Submit Forms 1, 2 and 6- Prepare monthly payroll with the accounting team: overtime, allowances, deductions, income tax, social insurance and the statutory annual increment- Write our internal regulations (اللائحة الداخلية) and take them through approval- Run attendance, leave and medical insurance- Maintain work-injury and occupational safety records, and handle the reporting obligations that go with a chemical manufacturing site- Handle recruitment for plant, technical and office roles, from posting through onboarding and offboarding- Investigate grievances and disciplinary matters, and document them so they hold up- Produce headcount, turnover and manpower reports for management<br>What we need<br>- Bachelor's degree. Law is an advantage- 4+ years doing personnel and payroll with your own hands- You have personally been to the insurance office and the labour office. Not sent someone, not prepared a file for a manager to submit- Working knowledge of Labour Law No. 14 of 2025, Social Insurance Law No. 148 of 2019, and payroll tax- Experience in manufacturing, construction or another environment with a blue-collar workforce- Strong Excel- Comfortable being the only HR person in the building<br>Useful, not required<br>- Experience across more than one registered entity- Involvement in drafting internal regulations from scratch- HR diploma from AAST, AUC or equivalent- HRIS or ERP experience (Odoo, Oracle, SAP)<br>Details<br>Sunday to Thursday, 08:00 to 16:00. On-site in 6th of October City.<br>Company transport to and from the plant, departing El Hosary Square at 07:25 and Leilat El Qadr Square at 07:35.<br>Social insurance from day one.<br>This role has access to salary and personnel data across all three entities. Confidentiality is a condition of the position.<br>Applicants must have completed, been exempted from, or hold a valid postponement of military service where applicable.<br>To apply<br>Apply through Linked In with your CV.<br>Engineered to Last. Made to Lead.

<p>Job Description: HR Manager Location: Alexandria | Department: Human Resources | Employment Type: Full-Time</p><p>The Role Are you ready to shape the culture of a company that feeds the world? We're seeking a dynamic HR Manager to lead our people strategy, drive employee engagement, and build a workplace where talent thrives. This is a hands-on leadership role where your decisions directly impact the growth and wellbeing of every team member.</p><p>What You'll Do</p><ul><li>Design and execute HR strategies that align with our ambitious growth plans.</li><li>Own the full employee lifecycle from attracting top talent to nurturing long-term careers.</li><li>Ensure full compliance with Egyptian Labor Law and social insurance regulations.</li><li>Champion employee relations, resolve conflicts, and foster a culture of trust and transparency.</li><li>Build performance management and training frameworks that elevate our workforce.</li><li>Partner with senior leadership on organizational design and workforce planning.</li><li>Drive initiatives that make us an employer of choice in Alexandria's manufacturing sector.</li></ul><p>Why Join Us?</p><ul><li>Be part of a stable, family-owned company with a 40+ year legacy.</li><li>Make a real impact this is not a desk job; it's a people-building mission.</li><li>Competitive compensation and social insurance.</li><li>A collaborative environment where your voice is heard.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>What You Bring</p><ul><li>Bachelor's degree in HR, Business Administration, or related field.</li><li>7 10 years of HR experience, including 3+ years in a managerial role.</li><li>Manufacturing or FMCG background (food production is a big plus).</li><li>Deep expertise in Egyptian Labor Law and social insurance processes.</li><li>Strong leadership presence with excellent communication and emotional intelligence.</li><li>Proficiency in HRIS/ERP systems and MS Office.</li><li>Fluent Arabic and English.</li></ul>

<p>Social media moderator &nbsp;</p><p>???? Key Responsibilities:</p><p></p><p>* Communicate with customers across different channels (calls, messages, social media)</p><p>* Achieving Sales Target&nbsp;</p><p>* Manage and update data on CRM&nbsp;</p><p>* Follow up with leads&nbsp;</p><p>* Prepare reports and share insights with the Marketing Manager</p><p>* Handle customer inquiries and objections professionally</p><p></p><p>Benifits:</p><p>✅Social insurance&nbsp;</p><p>✅Medical insurance&nbsp;</p><p>✅Good environment&nbsp;</p><p>✅Stability&nbsp;</p><p>✅Fixed Salary+ Commission&nbsp;</p><p>✅L&amp;D Programs</p><p><br></p><p><strong>Requirements</strong></p><p>????????Requirements:</p><p></p><p>* Minimum 2 years of experience in sales</p><p>* Strong communication and selling skills</p><p>* Bachelor’s degree (graduates only)</p><p>* Basic knowledge of marketing</p><p>* Experience using CRM systems</p><p>* Ability to generate qualified leads and close deals</p>