Insurance Coordinator Jobs in Egypt

Jaxter Egypt is Hiring a Full Time Medical Representative<br>Ortho Line KD Intra-articular Injection<br>This Unique Opportunity is designed specifically for Medical Professionals who are eager to leverage their Medical Expertise into a Financially Rewarding.<br>Area:-Haram & Fiesal.-Dokki & Mohandesin.<br>Qualifications and requirements:•⁠ ⁠Bachelor's degree of Pharmacy, Veterinary or Science.•⁠ ⁠Highly Motivated & Target driven.• Experience Ortho is a Must.•⁠ ⁠⁠Strong Command of English Language & Computer Skills.<br>Benefits:•⁠ ⁠Very Competitive Salary.•⁠ ⁠Car Allowance.•⁠ ⁠Social and Medical Insurance.•⁠ ⁠Attractive Incentive Scheme.

<p><strong>About the position</strong></p><p>We’re looking for a Call Center Agent in Cairo, Egypt, to join QIC’s Call Centre team — the frontline of our brand across the UAE and Qatar. In this role, you’ll handle customer calls and digital inquiries, follow up on leads, support sales, and help customers choose the right insurance solutions. You’ll work in a high-performing team that consistently meets targets, and represents QIC with professionalism, accuracy, and care.&nbsp;<br>&nbsp;</p><p><strong>Responsibilities</strong></p><ul><li>Handling customer inquiries through text channels (chat, email, messengers) in accordance with established standards</li><li>Ensuring timely and accurate processing of all leads, requests, and customer interactions</li><li>Providing consultations on company products and services, assisting customers in resolving issues and selecting suitable solutions</li><li>Proactively contacting existing customers regarding insurance policy renewals</li><li>Converting renewal opportunities into successful sales and reducing customer churn</li><li>Identifying upsell and cross-sell opportunities during renewal interactions</li><li>Entering and updating customer information and interaction results in the CRM system</li><li>Following scripts and communication templates, adhering to quality standards</li><li>Meeting individual KPIs</li></ul>

<p><strong>About the position</strong></p><p>We’re looking for a Call Center Agent in Cairo, Egypt, to join QIC’s Call Centre team — the frontline of our brand across the UAE and Qatar. In this role, you’ll handle customer calls and digital inquiries, follow up on leads, support sales, and help customers choose the right insurance solutions. You’ll work in a high-performing team that consistently meets targets, and represents QIC with professionalism, accuracy, and care.&nbsp;<br>&nbsp;</p><p><strong>Responsibilities</strong></p><ul><li>Handling customer inquiries through text channels (chat, email, messengers) in accordance with established standards</li><li>Ensuring timely and accurate processing of all leads, requests, and customer interactions</li><li>Providing consultations on company products and services, assisting customers in resolving issues and selecting suitable solutions</li><li>Proactively contacting existing customers regarding insurance policy renewals</li><li>Converting renewal opportunities into successful sales and reducing customer churn</li><li>Identifying upsell and cross-sell opportunities during renewal interactions</li><li>Entering and updating customer information and interaction results in the CRM system</li><li>Following scripts and communication templates, adhering to quality standards</li><li>Meeting individual KPIs</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><br><span><strong>Organizational Setting</strong></span></p><br><p><span>The main aim of the FAO Country Offices, which are headed by an FAO Representative, is to assist governments in developing policies, programmes and projects to achieve food security and nutrition and reduce hunger and malnutrition, promote sustainable agricultural development, reduce rural poverty, develop inclusive agri-food systems and strengthen livelihood resilience in line with the Organization’s Strategic Objectives and United Nations’ global and Government of Egypt’s national Sustainable Development Goals.</span></p><br><p><span><strong>Reporting Lines</strong></span></p><br><p><br><span>The Communication Assistant will work in close collaboration with FAOEG, RNE Communications, Office of Communications (OCC) branches and relevant communication focal points and under the overall supervision of the OIC FAO Representative in Egypt with the guidance of the Communication Expert at FAO Egypt.</span></p><br><p><span><strong>Technical Focus</strong></span></p><br><p><br><span>The incumbent will contribute substantially to writing outputs required by the Projects namely documenting project Success Stories.</span></p><br><p><span><strong>Tasks and responsibilities</strong></span></p><br><p><br><span>• Document compelling success stories showcasing the impact of projects on beneficiaries.</span><br><span>• Conduct interviews with beneficiaries, project staff, and other stakeholders.</span><br><span>• Develop success stories in engaging narratives, suitable for various platforms (website, social media, newsletters, reports).</span><br><span>• Collect photos to accompany success stories, where possible (or liaise with FAO’s photographer/videographer).</span><br><span>• Perform any other related duties.</span></p><br><p><span><strong>FAO Standards and guidelines:</strong></span></p><br><p><br><span>• Liaison with OCC will be maintained, either directly or through RNE focal point/coordinator, to ensure compliance with OCC standards, aligned messaging, and appropriate review and clearance processes. </span><br><span>• All communication materials will follow FAO clearance processes and comply with FAO standards, including: </span><br><span>FAO Strategic Framework 2022-31: </span><span>https://www.fao.org/strategic-framework/en</span><br><span>FAO social media policy and guidelines: </span><span>https://www.fao.org/2/socialmedia</span><br><span>Social Media Branding Guidelines: </span><span>https://openknowledge.fao.org/handle/20.500.14283/cb5044en</span><br><span>FAOSTYLE </span><span>https://openknowledge.fao.org/handle/20.500.14283/cb8081en</span><br><span>FAO terminology </span><span>http://www.fao.org/faoterm</span><br><span>FAO Names of Countries </span><span>https://www.fao.org/nocs/en</span><br><span>Story guidelines, Story template, UN map standards, FAO logo policy and related branding guidelines (available to staff). </span><br><span>• Further guidance regarding FAO communications, policies and procedures can be found through the FAO intranet, OCC section.</span></p><br><p><span><strong>CANDIDATES WILL BE ASSESSED AGAINST THE FOLLOWING</strong></span></p><br><p><span><strong>Minimum Requirements </strong></span></p><br><p><br><span>• University degree in in Digital Media, Communications, Journalism or related subjects;</span><br><span>• Seven years of relevant professional experience in Journalism or Communication or advocacy in programmes and projects;</span><br><span>• Working knowledge (level C) of Arabic and limited knowledge (level B) of English;</span><br><span>• National of Egypt or national of the country of assignment with valid work permit</span></p><br><p><span><strong>FAO Core Competencies</strong></span></p><br><p><br><span>• Results Focus</span><br><span>• Teamwork</span><br><span>• Communication</span><br><span>• Building Effective Relationships</span><br><span>• Knowledge Sharing and Continuous Improvement</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Company Description</strong><br><strong>About instashop:</strong><br>Instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.<br>With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone's achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we're always on the lookout for new talents to join us on our success journey.<br><strong>Job Description</strong><br>As a Coordinator Accounting, you will play an essential role in supporting InstaShop's operations by managing<br>partner relationships, assisting with financial processes, and ensuring smooth financial operations across<br>our growing network of partner shops. You'll be the go-to person for partner inquiries, help set up new<br>shops, and support our finance team with monthly closures, playing a vital part in ensuring our partners'<br>success on the InstaShop platform.<br>WHAT'S ON YOUR PLATE?<br><ul><li>Coordinating the setup and onboarding process for new partner shops, ensuring a seamless integration into InstaShop's platform.</li><li>Providing ongoing assistance to existing partner shops, guiding them through InstaShop's operational processes, addressing questions, and ensuring a positive partner experience.</li><li>Responding to partner inquiries and emails, resolving any issues or questions partners may have regarding their operations on our platform.</li><li>Conducting regular updates and adjustments to partner shops' information as needed to ensure accuracy and relevance.</li><li>Supporting the Business Development team by assisting with partner-related inquiries to aid in smooth expansion efforts.</li><li>Managing office petty cash, tracking expenses, and ensuring accurate record-keeping for all office-related costs.</li><li>Maintaining up-to-date financial records, including bank details for partner shops, to facilitate accurate payments and reporting.</li><li>Assisting the finance team with monthly closing tasks, including reconciliation and other accounting responsibilities.</li></ul><br><strong>Qualifications</strong><br>WHAT DID WE ORDER?<br><ul><li>Bachelor's degree in accounting, Finance, Business, or a related field</li><li>0 to 2 years of experience in accounting, finance, or a similar role, preferably in e-commerce or retail</li><li>Strong organizational and multitasking skills, with an eye for detail</li><li>Proficiency in MS Excel</li><li>Excellent communication skills.</li><li>Knowledge of petty cash management and reconciliation processes.</li></ul><br><strong>Additional Information</strong><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.</p><br><p>With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone’s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always on the lookout for new talents to join us on our success journey.</p><br><br>Job Description<br><p>As a Sr. Coordinator Campaigns, you’ll play an important role in supporting the execution of campaigns in collaboration with our partners. You’ll assist in the planning, implementation, and tracking of promotional activations to enhance engagement and performance.&nbsp;</p><br><ul><li>Developing and implementing innovative campaign strategies in partnership with key retail partners</li><li>Identifying opportunities for upselling campaign features to smaller partners and working with the Account Management team to execute them</li><li>Collaborating with partner shops to identify existing discounts and promotions that can be leveraged for campaigns</li><li>Ensuring accurate visualization of deals, discounts, and promotions in the app, including swimlanes, classifications, category icons, and banner spaces</li><li>Regularly auditing live campaigns to ensure accuracy in discounts, promotions, and messaging</li><li>Collaborating with creative, CRM, performance, and digital marketing teams to ensure seamless execution and consistency across channels, aligned with business objectives</li><li>Tracking campaign performance, prepare reports, and provide updates to senior team members</li><li>Assisting in analyzing results to refine short-term and long-term campaign goals</li><li>Maintaining a schedule of ongoing and upcoming campaigns</li><li>Working with internal departments to ensure smooth and effective campaign delivery</li><li>Analyzing performance metrics to adjust short-term, mid-term, and long-term campaign goals</li></ul><br>Qualifications<br><ul><li>Bachelor’s degree in Business, Marketing, or a related field</li><li>Minimum 2+ years of experience in campaign management, marketing, or similar roles</li><li>Basic analytical skills and a data-driven approach to support campaign performance</li><li>Proficiency in Excel and PowerPoint for organizing and presenting campaign data</li><li>Strong understanding of SEO, PPC, social media, and email marketing strategies</li><li>Knowledge of analytics tools</li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong>About instashop:</strong></p><br><p>Instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.<br> With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone’s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always on the lookout for new talents to join us on our success journey.</p><br><br>Job Description<br><p>As a Coordinator Accounting, you will play an essential role in supporting InstaShop’s operations by managing<br> partner relationships, assisting with financial processes, and ensuring smooth financial operations across<br> our growing network of partner shops. You’ll be the go-to person for partner inquiries, help set up new<br> shops, and support our finance team with monthly closures, playing a vital part in ensuring our partners’<br> success on the InstaShop platform.</p><br><p>WHAT’S ON YOUR PLATE?</p><br><ul><li>Coordinating the setup and onboarding process for new partner shops, ensuring a seamless integration into InstaShop’s platform.</li><li>Providing ongoing assistance to existing partner shops, guiding them through InstaShop’s operational processes, addressing questions, and ensuring a positive partner experience.</li><li>Responding to partner inquiries and emails, resolving any issues or questions partners may have regarding their operations on our platform.</li><li>Conducting regular updates and adjustments to partner shops’ information as needed to ensure accuracy and relevance.</li><li>Supporting the Business Development team by assisting with partner-related inquiries to aid in smooth expansion efforts.</li><li>Managing office petty cash, tracking expenses, and ensuring accurate record-keeping for all office-related costs.</li><li>Maintaining up-to-date financial records, including bank details for partner shops, to facilitate accurate payments and reporting.</li><li>Assisting the finance team with monthly closing tasks, including reconciliation and other accounting responsibilities.</li></ul><br>Qualifications<br><p>WHAT DID WE ORDER?</p><br><ul><li>Bachelor’s degree in accounting, Finance, Business, or a related field</li><li>0 to 2 years of experience in accounting, finance, or a similar role, preferably in e-commerce or retail</li><li>Strong organizational and multitasking skills, with an eye for detail</li><li>Proficiency in MS Excel</li><li>Excellent communication skills.</li><li>Knowledge of petty cash management and reconciliation processes.</li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><p>As a Sr. Coordinator Campaigns, you’ll play an important role in supporting the execution of campaigns in collaboration with our partners. You’ll assist in the planning, implementation, and tracking of promotional activations to enhance engagement and performance.&nbsp;</p><br><br><ul><li>Developing and implementing innovative campaign strategies in partnership with key retail partners</li><li>Identifying opportunities for upselling campaign features to smaller partners and working with the Account Management team to execute them</li><li>Collaborating with partner shops to identify existing discounts and promotions that can be leveraged for campaigns</li><li>Ensuring accurate visualization of deals, discounts, and promotions in the app, including swimlanes, classifications, category icons, and banner spaces</li><li>Regularly auditing live campaigns to ensure accuracy in discounts, promotions, and messaging</li><li>Collaborating with creative, CRM, performance, and digital marketing teams to ensure seamless execution and consistency across channels, aligned with business objectives</li><li>Tracking campaign performance, prepare reports, and provide updates to senior team members</li><li>Assisting in analyzing results to refine short-term and long-term campaign goals</li><li>Maintaining a schedule of ongoing and upcoming campaigns</li><li>Working with internal departments to ensure smooth and effective campaign delivery</li><li>Analyzing performance metrics to adjust short-term, mid-term, and long-term campaign goals</li></ul><br>What you need to be successful<br><ul><li>Bachelor’s degree in Business, Marketing, or a related field</li><li>Minimum 2+ years of experience in campaign management, marketing, or similar roles</li><li>Basic analytical skills and a data-driven approach to support campaign performance</li><li>Proficiency in Excel and PowerPoint for organizing and presenting campaign data</li><li>Strong understanding of SEO, PPC, social media, and email marketing strategies</li><li>Knowledge of analytics tools</li></ul><br>Who we are<br><p>instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.</p><br><br><p>With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone’s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always on the lookout for new talents to join us on our success journey.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Company Description</strong><br><strong>About instashop:</strong><br>Instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.<br>With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone's achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we're always on the lookout for new talents to join us on our success journey.<br><strong>Job Description</strong><br>As a Coordinator Accounting, you will play an essential role in supporting InstaShop's operations by managing<br>partner relationships, assisting with financial processes, and ensuring smooth financial operations across<br>our growing network of partner shops. You'll be the go-to person for partner inquiries, help set up new<br>shops, and support our finance team with monthly closures, playing a vital part in ensuring our partners'<br>success on the InstaShop platform.<br>WHAT'S ON YOUR PLATE?<br><ul><li>Coordinating the setup and onboarding process for new partner shops, ensuring a seamless integration into InstaShop's platform.</li><li>Providing ongoing assistance to existing partner shops, guiding them through InstaShop's operational processes, addressing questions, and ensuring a positive partner experience.</li><li>Responding to partner inquiries and emails, resolving any issues or questions partners may have regarding their operations on our platform.</li><li>Conducting regular updates and adjustments to partner shops' information as needed to ensure accuracy and relevance.</li><li>Supporting the Business Development team by assisting with partner-related inquiries to aid in smooth expansion efforts.</li><li>Managing office petty cash, tracking expenses, and ensuring accurate record-keeping for all office-related costs.</li><li>Maintaining up-to-date financial records, including bank details for partner shops, to facilitate accurate payments and reporting.</li><li>Assisting the finance team with monthly closing tasks, including reconciliation and other accounting responsibilities.</li></ul><br><strong>Qualifications</strong><br>WHAT DID WE ORDER?<br><ul><li>Bachelor's degree in accounting, Finance, Business, or a related field</li><li>0 to 2 years of experience in accounting, finance, or a similar role, preferably in e-commerce or retail</li><li>Strong organizational and multitasking skills, with an eye for detail</li><li>Proficiency in MS Excel</li><li>Excellent communication skills.</li><li>Knowledge of petty cash management and reconciliation processes.</li></ul><br><strong>Additional Information</strong><br> </div>

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a human resources coordinator, you’re not just providing support to HR department managers – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p> <h4>Here's what you'll do during a typical day:</h4> <ul> <li>Provide exceptional front office support: welcome and assist guests, applicants, and team members with prompt, professional, and courteous service</li> <li>Support daily office operations: provide administrative support such as word processing, data entry, filing, and copying to support HR department operations</li> <li>Manage communication: handle phone calls, emails, mail processing, and meeting coordination</li> <li>Coordinate travel arrangements: organize and manage bookings for HR department managers</li> <li>Support special projects: assist with departmental initiatives or ad-hoc assignments</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p> <ul> <li>A passion for spreading the light and warmth of hospitality.</li> <li>Acting with integrity and always doing the right thing.</li> <li>Inspiring others through leadership.</li> <li>A belief that teamwork drives the best outcomes.</li> <li>A sense of ownership and accountability.</li> <li>A focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</li> </ul> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Company Description</strong><br><strong>About instashop:</strong><br>Instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.<br>With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone's achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we're always on the lookout for new talents to join us on our success journey.<br><strong>Job Description</strong><br>As a Coordinator Accounting, you will play an essential role in supporting InstaShop's operations by managing<br>partner relationships, assisting with financial processes, and ensuring smooth financial operations across<br>our growing network of partner shops. You'll be the go-to person for partner inquiries, help set up new<br>shops, and support our finance team with monthly closures, playing a vital part in ensuring our partners'<br>success on the InstaShop platform.<br>WHAT'S ON YOUR PLATE?<br><ul><li>Coordinating the setup and onboarding process for new partner shops, ensuring a seamless integration into InstaShop's platform.</li><li>Providing ongoing assistance to existing partner shops, guiding them through InstaShop's operational processes, addressing questions, and ensuring a positive partner experience.</li><li>Responding to partner inquiries and emails, resolving any issues or questions partners may have regarding their operations on our platform.</li><li>Conducting regular updates and adjustments to partner shops' information as needed to ensure accuracy and relevance.</li><li>Supporting the Business Development team by assisting with partner-related inquiries to aid in smooth expansion efforts.</li><li>Managing office petty cash, tracking expenses, and ensuring accurate record-keeping for all office-related costs.</li><li>Maintaining up-to-date financial records, including bank details for partner shops, to facilitate accurate payments and reporting.</li><li>Assisting the finance team with monthly closing tasks, including reconciliation and other accounting responsibilities.</li></ul><br><strong>Qualifications</strong><br>WHAT DID WE ORDER?<br><ul><li>Bachelor's degree in accounting, Finance, Business, or a related field</li><li>0 to 2 years of experience in accounting, finance, or a similar role, preferably in e-commerce or retail</li><li>Strong organizational and multitasking skills, with an eye for detail</li><li>Proficiency in MS Excel</li><li>Excellent communication skills.</li><li>Knowledge of petty cash management and reconciliation processes.</li></ul><br><strong>Additional Information</strong><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a detail-oriented and organized Learning &amp; Development Coordinator to join our team in 6th of October City, Egypt. In this role, you will support the design, development, and delivery of training programs that enhance employee skills and foster professional growth. You will work collaboratively with various departments to identify learning needs and coordinate comprehensive training initiatives that align with organizational objectives. This position offers an excellent opportunity to make a meaningful impact on employee development while building your expertise in the learning and development field.</p><p>Coordinate the planning, scheduling, and execution of training programs and workshops across the organization</p><p>Support the development of training materials, including presentations, handouts, and digital content</p><p>Manage the Learning Management System (LMS), including course uploads, user enrollment, and tracking participant progress</p><p>Assist in conducting training needs assessments and analyzing feedback to improve program effectiveness</p><p>Organize and maintain training records, documentation, and compliance files</p><p>Communicate with trainers, facilitators, and participants to ensure smooth program delivery</p><p>Support the onboarding process by coordinating new employee orientation and training activities</p><p>Prepare training reports and performance metrics to measure program impact and ROI</p><p>Collaborate with department managers to identify skill gaps and recommend targeted learning solutions</p><p>Maintain training schedules, calendars, and resource inventories</p><p>Assist in evaluating training effectiveness through surveys, assessments, and participant feedback</p><p>Support the development and implementation of employee development initiatives and career pathing programs</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><ul><li>2-3 years of experience in learning and development, human resources, or training coordination</li><li>Proficiency with Learning Management Systems (LMS) and training software platforms</li><li>Strong project management and organizational skills with the ability to manage multiple initiatives simultaneously</li><li>Excellent written and verbal communication skills in English</li><li>Experience coordinating training programs and workshops</li><li>Familiarity with adult learning principles and instructional design concepts</li><li>Proficiency with Microsoft Office Suite and Google Workspace</li><li>Strong attention to detail and ability to maintain accurate records</li><li>Experience with employee onboarding and orientation processes</li><li>Ability to work collaboratively with cross-functional teams</li><li>Time management skills and ability to meet deadlines</li></ul><p><strong>Preferred:</strong></p><ul><li>Experience with virtual training platforms and webinar tools</li><li>Basic knowledge of graphic design or content creation tools</li><li>Experience with training evaluation methods and assessment tools</li><li>Familiarity with ADDIE model or other instructional design frameworks</li></ul><p></p></section>

<p>Are you ready to kickstart your career in the dynamic world of logistics and supply chain? We are thrilled to announce an exciting opportunity for a <strong>Customs Clearance Operation Specialist</strong> to join our vibrant team in <strong>Giza, Egypt</strong>! This is your chance to be at the heart of global trade, ensuring the smooth flow of goods across borders.</p><p><strong>Overview:</strong> As a Customs Clearance Operation Specialist, you'll play a crucial role in our logistics operations. This entry-level position is perfect for ambitious individuals eager to learn and grow within a fast-paced environment. You'll be instrumental in managing the intricate processes of customs clearance, contributing directly to our operational efficiency and client satisfaction.</p><p><strong>Responsibilities:</strong></p><ul><li><strong>Mastering Customs Procedures:</strong> You will be responsible for preparing and submitting all necessary customs documentation, ensuring compliance with local and international regulations.</li><li><strong>Operational Excellence:</strong> Actively participate in daily logistics operations, coordinating with various stakeholders to expedite customs clearance processes.</li><li><strong>Problem Solving:</strong> Proactively identify and resolve any issues that may arise during the customs clearance process, minimizing delays and ensuring timely delivery.</li><li><strong>Documentation Management:</strong> Maintain accurate and organized records of all customs-related activities, ensuring data integrity and accessibility.</li><li><strong>Collaboration:</strong> Work closely with internal teams and external partners, including customs officials, shipping lines, and clients, to facilitate seamless operations.</li></ul><p><strong>Skills &amp; Technologies:</strong> While we value your foundational understanding of <strong>Logistics Operations</strong> and <strong>Customs Clearance</strong>, you will have the opportunity to develop expertise in specialized customs software, international trade platforms, and advanced documentation practices. We are looking for individuals who are quick learners and eager to embrace new technologies.</p><p><strong>Growth Opportunities:</strong> This entry-level role is a springboard for a rewarding career in logistics. We are committed to your professional development, offering mentorship, training, and clear pathways for advancement into roles such as Senior Customs Specialist, Logistics Coordinator, or Supply Chain Analyst. Your potential for growth within our organization is limitless!</p><p><strong>Team &amp; Culture:</strong> Join a supportive and collaborative team that thrives on efficiency and innovation. We foster a culture of continuous learning, mutual respect, and high performance. You'll be part of a team that celebrates successes and tackles challenges together, all while making a tangible impact on global commerce.</p><p><strong>Impact:</strong> Your work will directly contribute to our company's success by ensuring efficient customs clearance, reducing transit times, and enhancing client satisfaction. You will be a vital link in the supply chain, enabling businesses to connect with markets worldwide.</p>

<p><strong>Overview:</strong> As our Warehouse Management System Coordinator, you will be at the heart of our logistics operations, ensuring the seamless flow of goods and information. You'll be instrumental in maintaining the accuracy and efficiency of our warehouse management system, directly contributing to our overall supply chain excellence. This on-site role offers a fantastic foundation for a long and successful career.</p><ul><li><strong>Responsibilities:</strong><ul><li><strong>Efficient System Management:</strong> Oversee and maintain the accuracy of our Warehouse Management System (WMS), ensuring all data entries for inventory, shipping, and receiving are precise and timely.</li><li><strong>Inventory Control:</strong> Conduct regular inventory checks, reconcile discrepancies, and support cycle counting processes to ensure optimal stock levels.</li><li><strong>Operational Coordination:</strong> Collaborate closely with warehouse staff to coordinate daily operations, including inbound and outbound shipments, order fulfillment, and storage optimization.</li><li><strong>Data Analysis &amp; Reporting:</strong> Generate reports on warehouse performance, identify areas for improvement, and assist in implementing solutions to enhance efficiency.</li><li><strong>Problem Resolution:</strong> Act as a primary point of contact for WMS-related issues, troubleshooting problems and providing effective solutions to maintain operational continuity.</li><li><strong>Documentation &amp; Compliance:</strong> Ensure all warehouse activities comply with company policies and safety regulations, maintaining accurate records and documentation.</li></ul></li><li><strong>Skills &amp; Technologies:</strong> You will be utilizing your expertise in <strong>Warehouse Management Systems (WMS)</strong>, leveraging your strong command of <strong>Microsoft Office Suite</strong> &amp; <strong>SAP</strong> for data analysis and reporting, and applying your critical thinking to implement <strong>Process Improvement</strong> initiatives. Your foundational knowledge in <strong>Logistics</strong> and <strong>Supply Chain Management</strong> will be key to your success.</li><li><strong>Growth Opportunities:</strong> This entry-level position offers a clear pathway for professional development within our organization. You'll gain invaluable hands-on experience, receive mentorship from seasoned professionals, and have the chance to grow into more specialized or leadership roles within our expanding logistics and supply chain departments. We are committed to fostering your career progression.</li><li><strong>Team &amp; Culture:</strong> Join a collaborative and supportive team that values innovation, efficiency, and continuous learning. We believe in empowering our employees and fostering an environment where every contribution is recognized. Our culture is built on mutual respect and a shared commitment to achieving operational excellence.</li><li><strong>Impact:</strong> Your role will directly contribute to the operational efficiency and success of our supply chain. By ensuring accurate inventory and smooth warehouse operations, you will play a crucial part in meeting customer demands and driving business growth. Your attention to detail and proactive approach will make a tangible difference every day.</li></ul>

<p>The HR Manager will be responsible for leading and overseeing all Human Resources operations within the company. This includes developing and enforcing internal policies in strict compliance with Egyptian Labor Law, driving talent acquisition with rigorous candidate verification, and implementing performance management systems (KPIs) to ensure accountability, protect business interests, and drive overall productivity.</p><p>​Key Responsibilities</p><p>​1. Talent Acquisition &amp; Background Verification</p><p>​Manage the full-cycle recruitment process from job posting to onboarding.</p><p>​Conduct Thorough Background &amp; Reference Checks: Rigorously verify candidates' resumes, employment histories, track records, and credentials by directly contacting former employers prior to extending job offers.</p><p>​Design and implement tailored assessment tests to evaluate candidates' actual skills and suitability for target-driven roles.</p><p>​2. Performance Management &amp; KPIs</p><p>​Establish and implement objective Performance Management Systems (KPIs) across all departments in coordination with executive leadership.</p><p>​Conduct regular performance evaluations to track deliverables against sales targets and operational goals.</p><p>​Address performance gaps decisively through structured improvement plans or formal administrative action.</p><p>​3. Personnel &amp; Labor Law Compliance</p><p>​Oversee all employee relations, contracts, and social insurance, ensuring 100\% compliance with Egyptian Labor Law.</p><p>​Draft, maintain, and enforce internal company regulations (attendance, disciplinary frameworks, leave policies, and deductions) transparently and consistently.</p><p>​Manage conflict resolution and employee offboarding/terminations legally and professionally to safeguard the company against legal or financial exposure.</p><p>​4. Corporate Culture &amp; Employee Relations</p><p>​Foster a results-oriented, professional, and accountable work culture.</p><p>​Serve as a trusted advisor between management and staff to resolve workplace issues effectively.</p><p><strong>Requirements</strong></p><p></p><p>​Experience: 5–7+ years of progressive HR experience, with at least 2 years in a management role (experience in IT, Hardware Distribution, or B2B sales sectors is highly preferred).</p><p>​Education: Bachelor’s degree in Business Administration, HR, or a related field. Professional certification (e.g., SHRM, HRCI, or AUC HR Diploma) is a strong plus.</p><p>​Legal Expertise: Deep, up-to-date knowledge of Egyptian Labor Law, social insurance regulations, and legal offboarding/disciplinary procedures.</p><p>​Core Competencies:</p><p>​Exceptional candidate vetting and background-checking skills.</p><p>​Strong leadership, decision-making, and conflict-resolution abilities.</p><p>​Professional fluency in both English and Arabic (written and spoken).</p><p>​Proficiency in MS Office and HR Information Systems (HRIS).</p><p>​What We Offer</p><p>​Competitive compensation package based on experience.</p><p>​Social insurance and professional development opportunities.</p><p>​A dynamic, growth-focused work environment.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client is a growing consumer business focused on maintaining efficient, organized operations across purchasing, production, shipping, and other day-to-day business processes. As the company continues to scale, they are seeking a highly organized professional who can execute established processes, maintain accurate operational records, and leverage AI tools to work more efficiently.</p><br>Role Overview<p>The Executive Operations Coordinatorwill be responsible for managing daily operational processes, tracking complex details across multiple timelines, and ensuring established SOPs are followed consistently. The Executive Operations Coordinator will support activities such as purchase order management, factory production tracking, shipping coordination, documentation, and task management while ensuring important information and outstanding items do not fall through the cracks.</p><br><p>This role is ideal for someone who is highly organized, detail-oriented, autonomous, and comfortable working within established processes. The ideal candidate does not need prior manufacturing expertise but should have experience managing multi-step workflows, maintaining centralized records, and following through on outstanding tasks with minimal supervision.</p><br><p>The Executive Operations Coordinator will also use AI tools such as Claude to improve day-to-day productivity. This is not a technical AI automation role; instead, the successful candidate should know how to write effective prompts, provide AI tools with appropriate context and reference materials, and use AI practically to complete administrative and operational work more efficiently.</p><br>Location<p><strong>Fully Remote | 9:00 AM - 5:00 PM EST</strong></p><br>Process &amp; Task Management<ul><li><p>Execute established SOPs and ensure recurring operational processes are completed accurately and on time.</p><br></li><li><p>Track multi-step processes across different timelines, stakeholders, and deadlines.</p><br></li><li><p>Maintain visibility into outstanding questions, follow-ups, dependencies, and next steps.</p><br></li><li><p>Proactively follow up on incomplete items to ensure nothing falls through the cracks.</p><br></li><li><p>Use ClickUp or similar task management platforms to organize tasks, deadlines, and ongoing work.</p><br></li><li><p>Work independently within established processes without requiring constant direction.</p><br></li></ul>Purchase Order, Production &amp; Shipping Support<ul><li><p>Support the management and tracking of purchase orders.</p><br></li><li><p>Monitor factory production updates and maintain accurate records of progress and outstanding items.</p><br></li><li><p>Organize and track shipping schedules, timelines, and related operational information.</p><br></li><li><p>Coordinate information across different stages of purchasing, production, and shipping.</p><br></li><li><p>Escalate delays, missing information, or issues requiring leadership attention.</p><br></li><li><p>Learn and follow established manufacturing and operational processes without requiring previous manufacturing expertise.</p><br></li></ul>Documentation &amp; Information Management<ul><li><p>Maintain accurate reference sheets, trackers, and central operational documents.</p><br></li><li><p>Transfer important information from emails and other communication channels into appropriate reference documents and systems.</p><br></li><li><p>Keep notes, status updates, outstanding questions, and operational records organized and current.</p><br></li><li><p>Ensure documentation is clear, structured, and easy for others to reference.</p><br></li><li><p>Maintain a high level of accuracy and attention to detail across operational records.</p><br></li></ul>AI-Assisted Productivity<ul><li><p>Use Claude or similar AI tools regularly to improve efficiency across day-to-day operational work.</p><br></li><li><p>Write clear, detailed prompts and provide appropriate context to generate useful outputs.</p><br></li><li><p>Upload and reference documents within AI tools to support research, drafting, organization, and task execution.</p><br></li><li><p>Use AI to support practical workflows, such as turning information into structured summaries, action items, or ClickUp tasks.</p><br></li><li><p>Review and refine AI outputs rather than relying on generated responses without verification.</p><br></li><li><p>Troubleshoot prompts and provide additional context when AI outputs do not initially meet requirements.</p><br></li><li><p>Continuously identify practical opportunities to use AI to reduce repetitive work and improve productivity.</p><br></li></ul>Operational &amp; Administrative Support<ul><li><p>Support leadership with ongoing operational and administrative priorities.</p><br></li><li><p>Organize information and prepare clear updates, briefs, and reports when needed.</p><br></li><li><p>Proactively identify missing information and follow up with the appropriate stakeholders.</p><br></li><li><p>Manage multiple priorities while maintaining accuracy and consistent follow-through.</p><br></li><li><p>Escalate questions or issues appropriately while independently handling routine operational work.</p><br></li></ul>QualificationsExperience<ul><li><p>3+ years of experience in an operations, administrative support, virtual assistant, project coordination, or similar role involving detailed process and task management.</p><br></li><li><p>Experience following established SOPs and managing recurring multi-step processes.</p><br></li><li><p>Experience maintaining trackers, reference documents, task systems, or other centralized operational records.</p><br></li><li><p>Experience independently managing tasks and following through on outstanding items with minimal supervision.</p><br></li><li><p>Stable work history and interest in a long-term opportunity.</p><br></li><li><p>Experience supporting purchasing, production, shipping, e-commerce, or similar operational workflows is a plus but not required.</p><br></li></ul>Skills<ul><li><p>Exceptional organizational skills and attention to detail, with the ability to manage multiple timelines and outstanding items simultaneously.</p><br></li><li><p>Strong ability to follow established SOPs accurately while independently managing day-to-day execution.</p><br></li><li><p>Intermediate proficiency with AI tools such as Claude or similar LLMs, including effective prompting, working with reference documents, and using AI to improve everyday workflows.</p><br></li><li><p>Experience with ClickUp or a comparable task management platform.</p><br></li><li><p>Proficiency with Google Workspace and experience maintaining organized documents, spreadsheets, and shared information.</p><br></li><li><p>Working knowledge of Canva for basic content or document-related tasks.</p><br></li><li><p>Ability to create clear, structured updates, notes, briefs, and operational documentation.</p><br></li><li><p>Resourceful problem-solving skills, including the ability to troubleshoot AI outputs by improving prompts, context, or reference information.</p><br></li><li><p>Familiarity with Shopify, Klaviyo, Photoshop, or basic photo-editing tools is a plus.</p><br></li></ul>What Success Looks Like<ul><li><p>Established SOPs and operational processes are executed accurately and consistently.</p><br></li><li><p>Purchase orders, production updates, shipping schedules, and related information remain organized and current.</p><br></li><li><p>Outstanding questions, deadlines, and follow-ups are proactively tracked through completion.</p><br></li><li><p>Information from emails and other communication channels is consistently transferred into centralized reference documents.</p><br></li><li><p>Leadership can rely on accurate, clearly organized operational information without repeatedly requesting updates.</p><br></li><li><p>AI tools are used effectively to improve speed and efficiency without compromising accuracy.</p><br></li><li><p>Tasks are managed autonomously with minimal day-to-day supervision.</p><br></li><li><p>Documentation, trackers, briefs, and updates consistently demonstrate strong attention to detail.</p><br></li></ul>Opportunity<p>This is an opportunity for a highly organized and resourceful operations professional to take ownership of important day-to-day processes while developing deeper expertise in AI-assisted work. The role offers exposure to purchasing, production, shipping, documentation, and operational coordination while working in an environment that actively encourages practical AI adoption and continuous improvement.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>TGP International WE CREATE, DESIGN AND BUILD AWARD-WINNING, WORLD-CLASS F&amp;B AND HOSPITALITY BRANDS, DESTINATIONS AND EXPERIENCES FOR OUR CLIENTS AND PARTNERS.<br> TGP International is a global hospitality consultancy with offices in London, Dubai, Riyadh and Cairo.<br> We work with ambitious clients, brands and entrepreneurs to bring their long-term vision to life through advisory, strategy and masterplanning, concept development, interior and kitchen design, branding, franchising and licensing, project management, marketing, events and operational services.<br> Our clients include leading hospitality groups, developers, government entities, hotels, restaurants and destination owners across the UK, Europe, the Middle East and internationally.<br> Do you have exceptional attention to detail and enjoy transforming complex information into clear, compelling and beautifully presented documents?<br> Are you highly organised, confident using PowerPoint and comfortable coordinating multiple deadlines?<br> We are looking for a proactive and detail-focused Business Development Coordinator to support our Business Development team in producing high-quality technical submissions, RFP responses, pitch decks, company credentials and other client-facing collateral.<br> Position Overview The Business Development Coordinator will provide administrative, coordination and document-production support across TGP’s business development activities.<br> The role will support the preparation of proposals and submissions from initial opportunity review through to final delivery.<br> This will include coordinating inputs from different departments, gathering project information, developing visually engaging presentations, maintaining company credentials and ensuring all client-facing materials are accurate, professionally designed and delivered on time.<br> The successful candidate will be highly organised, visually minded and confident working across multiple projects within fast-moving deadlines.<br> Key ResponsibilitiesRFPs, Proposals and Technical Submissions · Support the preparation and coordination of RFP responses, expressions of interest, prequalification submissions and technical proposals.<br> · Review submission requirements and prepare clear compliance checklists.<br> · Coordinate information and contributions from relevant departments and project leads.<br> · Gather company information, team CVs, project experience, case studies, methodologies and supporting documentation.<br> · Format and compile submission documents in line with client requirements and TGP standards.<br> · Check submissions for completeness, consistency, accuracy and compliance before issue.<br> · Maintain clear submission timelines and follow up with contributors to ensure deadlines are met.<br> · Support the completion of client portals, supplier registrations and prequalification questionnaires.<br> · Maintain organised records of submitted proposals and supporting documents.<br> Pitch Decks and Client-Facing Collateral · Create beautifully designed, engaging and professional PowerPoint presentations for prospective clients and partners.<br> · Support the preparation and updating of pitch decks, credentials presentations, capability documents and company profiles.<br> · Translate complex information into clear, concise and visually compelling presentation content.<br> · Adapt existing presentations for specific clients, sectors, locations and opportunities.<br> · Select and arrange imagery, layouts, typography, charts and graphic elements to create polished, client-ready materials.<br> · Ensure all presentations follow TGP’s brand guidelines and maintain a consistently high visual standard.<br> · Coordinate content from TGP’s different service areas to create relevant and persuasive client materials.<br> · Proofread and quality-check all documents before they are shared externally.<br> · Support the preparation of meeting materials, briefing documents and follow-up presentations.<br> · Ensure all documents use current company information, approved messaging and relevant project examples.<br> Company Credentials and Content Library · Maintain and regularly update TGP’s company profile, credentials decks and service presentations.<br> · Maintain a central library of approved project descriptions, case studies, team profiles, CVs, statistics, imagery and supporting information.<br> · Work with internal teams to collect current project information, visuals and outcomes.<br> · Ensure project sheets and case studies are accurate, visually consistent and easy to access.<br> · Maintain standard proposal content, including company introductions, service descriptions, methodologies and team structures.<br> · Archive final submissions and ensure reusable content is stored correctly.<br> Business Development Support · Provide day-to-day administrative support to the Business Development team.<br> · Maintain opportunity trackers, submission calendars and business development databases.<br> · Support the coordination of internal bid meetings, reviews and approvals.<br> · Research prospective clients, partners and relevant third parties when required.<br> · Support targeted outreach to consultants, suppliers, partners, brands and other external stakeholders.<br> · Communicate professionally with Arabic- and English-speaking contacts where required.<br> · Prepare contact lists and background information ahead of meetings and outreach.<br> · Help coordinate introductory meetings, capability presentations and follow-up actions.<br> · Record meeting notes, actions and next steps and support the team in tracking completion.<br> · Assist with maintaining accurate client, opportunity and contact information within internal systems.<br> Coordination and Quality Control · Work with Advisory, Design, Operations, Marketing, Finance and Project teams to gather submission inputs.<br> · Manage multiple document requests and deadlines simultaneously.<br> · Ensure information is presented clearly and consistently across all materials.<br> · Check spelling, grammar, formatting, page numbering, file names and document structure.<br> · Flag missing information, conflicting content or potential submission risks at an early stage.<br> · Handle confidential commercial and client information with discretion.<br> · Support continuous improvements to TGP’s templates, content library and working processes.<br> · Bachelor’s degree in Business Administration, Marketing, Communications, Graphic Design, English, Hospitality or a related discipline.<br> · Approximately 2–4 years’ experience in business development support, proposal coordination, presentation design, professional services or a similar role.<br> · Fluent written and spoken Arabic and English.<br> · Excellent proofreading, grammar and business-writing skills in English.<br> · Advanced proficiency in Microsoft PowerPoint and Word.<br> · Demonstrable ability to create beautifully designed, visually engaging and professional PowerPoint presentations.<br> · Strong understanding of presentation layouts, typography, visual hierarchy, image selection and information design.<br> · Graphic design experience is highly preferable.<br> · Experience using Adobe InDesign, Illustrator, Photoshop, Canva or similar design software would be advantageous.<br> · Good working knowledge of Microsoft Excel.<br> · Exceptional attention to detail and accuracy.<br> · Highly organised, with the ability to manage multiple deadlines and competing priorities.<br> · Confident coordinating information from different departments and senior stakeholders.<br> · Comfortable following up with contributors and taking ownership of deadlines.<br> · Able to research and organise complex information into clear, client-ready content.<br> · Experience preparing RFP responses, technical submissions, proposals or prequalification documents is strongly preferred.<br> · Experience within hospitality, consulting, design, architecture, real estate or another professional-services environment would be advantageous.<br> Key Attributes · Proactive and dependable.<br> · Highly organised and methodical.<br> · Creative, visually minded and attentive to design detail.<br> · Able to combine strong administration with high-quality presentation development.<br> · Calm and effective when working to tight deadlines.<br> · Confident communicating with colleagues and third parties at all levels.<br> · Commercially aware and interested in business development.<br> · Able to work independently while contributing effectively to a wider team.<br> · Motivated to produce accurate, persuasive and consistently high-quality work.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>TGP International WE CREATE, DESIGN AND BUILD AWARD-WINNING, WORLD-CLASS F&amp;B AND HOSPITALITY BRANDS, DESTINATIONS AND EXPERIENCES FOR OUR CLIENTS AND PARTNERS.<br> TGP International is a global hospitality consultancy with offices in London, Dubai, Riyadh and Cairo.<br> We work with ambitious clients, brands and entrepreneurs to bring their long-term vision to life through advisory, strategy and masterplanning, concept development, interior and kitchen design, branding, franchising and licensing, project management, marketing, events and operational services.<br> Our clients include leading hospitality groups, developers, government entities, hotels, restaurants and destination owners across the UK, Europe, the Middle East and internationally.<br> Do you have exceptional attention to detail and enjoy transforming complex information into clear, compelling and beautifully presented documents?<br> Are you highly organised, confident using PowerPoint and comfortable coordinating multiple deadlines?<br> We are looking for a proactive and detail-focused Business Development Coordinator to support our Business Development team in producing high-quality technical submissions, RFP responses, pitch decks, company credentials and other client-facing collateral.<br> Position Overview The Business Development Coordinator will provide administrative, coordination and document-production support across TGP’s business development activities.<br> The role will support the preparation of proposals and submissions from initial opportunity review through to final delivery.<br> This will include coordinating inputs from different departments, gathering project information, developing visually engaging presentations, maintaining company credentials and ensuring all client-facing materials are accurate, professionally designed and delivered on time.<br> The successful candidate will be highly organised, visually minded and confident working across multiple projects within fast-moving deadlines.<br> Key ResponsibilitiesRFPs, Proposals and Technical Submissions · Support the preparation and coordination of RFP responses, expressions of interest, prequalification submissions and technical proposals.<br> · Review submission requirements and prepare clear compliance checklists.<br> · Coordinate information and contributions from relevant departments and project leads.<br> · Gather company information, team CVs, project experience, case studies, methodologies and supporting documentation.<br> · Format and compile submission documents in line with client requirements and TGP standards.<br> · Check submissions for completeness, consistency, accuracy and compliance before issue.<br> · Maintain clear submission timelines and follow up with contributors to ensure deadlines are met.<br> · Support the completion of client portals, supplier registrations and prequalification questionnaires.<br> · Maintain organised records of submitted proposals and supporting documents.<br> Pitch Decks and Client-Facing Collateral · Create beautifully designed, engaging and professional PowerPoint presentations for prospective clients and partners.<br> · Support the preparation and updating of pitch decks, credentials presentations, capability documents and company profiles.<br> · Translate complex information into clear, concise and visually compelling presentation content.<br> · Adapt existing presentations for specific clients, sectors, locations and opportunities.<br> · Select and arrange imagery, layouts, typography, charts and graphic elements to create polished, client-ready materials.<br> · Ensure all presentations follow TGP’s brand guidelines and maintain a consistently high visual standard.<br> · Coordinate content from TGP’s different service areas to create relevant and persuasive client materials.<br> · Proofread and quality-check all documents before they are shared externally.<br> · Support the preparation of meeting materials, briefing documents and follow-up presentations.<br> · Ensure all documents use current company information, approved messaging and relevant project examples.<br> Company Credentials and Content Library · Maintain and regularly update TGP’s company profile, credentials decks and service presentations.<br> · Maintain a central library of approved project descriptions, case studies, team profiles, CVs, statistics, imagery and supporting information.<br> · Work with internal teams to collect current project information, visuals and outcomes.<br> · Ensure project sheets and case studies are accurate, visually consistent and easy to access.<br> · Maintain standard proposal content, including company introductions, service descriptions, methodologies and team structures.<br> · Archive final submissions and ensure reusable content is stored correctly.<br> Business Development Support · Provide day-to-day administrative support to the Business Development team.<br> · Maintain opportunity trackers, submission calendars and business development databases.<br> · Support the coordination of internal bid meetings, reviews and approvals.<br> · Research prospective clients, partners and relevant third parties when required.<br> · Support targeted outreach to consultants, suppliers, partners, brands and other external stakeholders.<br> · Communicate professionally with Arabic- and English-speaking contacts where required.<br> · Prepare contact lists and background information ahead of meetings and outreach.<br> · Help coordinate introductory meetings, capability presentations and follow-up actions.<br> · Record meeting notes, actions and next steps and support the team in tracking completion.<br> · Assist with maintaining accurate client, opportunity and contact information within internal systems.<br> Coordination and Quality Control · Work with Advisory, Design, Operations, Marketing, Finance and Project teams to gather submission inputs.<br> · Manage multiple document requests and deadlines simultaneously.<br> · Ensure information is presented clearly and consistently across all materials.<br> · Check spelling, grammar, formatting, page numbering, file names and document structure.<br> · Flag missing information, conflicting content or potential submission risks at an early stage.<br> · Handle confidential commercial and client information with discretion.<br> · Support continuous improvements to TGP’s templates, content library and working processes.<br> · Bachelor’s degree in Business Administration, Marketing, Communications, Graphic Design, English, Hospitality or a related discipline.<br> · Approximately 2–4 years’ experience in business development support, proposal coordination, presentation design, professional services or a similar role.<br> · Fluent written and spoken Arabic and English.<br> · Excellent proofreading, grammar and business-writing skills in English.<br> · Advanced proficiency in Microsoft PowerPoint and Word.<br> · Demonstrable ability to create beautifully designed, visually engaging and professional PowerPoint presentations.<br> · Strong understanding of presentation layouts, typography, visual hierarchy, image selection and information design.<br> · Graphic design experience is highly preferable.<br> · Experience using Adobe InDesign, Illustrator, Photoshop, Canva or similar design software would be advantageous.<br> · Good working knowledge of Microsoft Excel.<br> · Exceptional attention to detail and accuracy.<br> · Highly organised, with the ability to manage multiple deadlines and competing priorities.<br> · Confident coordinating information from different departments and senior stakeholders.<br> · Comfortable following up with contributors and taking ownership of deadlines.<br> · Able to research and organise complex information into clear, client-ready content.<br> · Experience preparing RFP responses, technical submissions, proposals or prequalification documents is strongly preferred.<br> · Experience within hospitality, consulting, design, architecture, real estate or another professional-services environment would be advantageous.<br> Key Attributes · Proactive and dependable.<br> · Highly organised and methodical.<br> · Creative, visually minded and attentive to design detail.<br> · Able to combine strong administration with high-quality presentation development.<br> · Calm and effective when working to tight deadlines.<br> · Confident communicating with colleagues and third parties at all levels.<br> · Commercially aware and interested in business development.<br> · Able to work independently while contributing effectively to a wider team.<br> · Motivated to produce accurate, persuasive and consistently high-quality work.<br></span> </div>

<p>The Operations &amp; Offices Manager is responsible for ensuring that BlackStone eIT's people, assets, compliance, and facilities operate reliably and consistently across all company locations. With offices spanning the UAE, Saudi Arabia, Jordan, Egypt, and Morocco, and a large consultant workforce distributed across multiple countries, the role demands strong operational discipline, cross-border coordination capability, and the ability to lead a geographically dispersed team of varying skill levels. Reporting directly to the Chief Process Officer, the successful candidate will be expected to run the Operations function with a high degree of autonomy resolving day-to-day challenges independently, managing upward in a structured and concise manner, and maintaining consistently high standards of service to the business and its employees.</p><p><strong>Key Responsibilities</strong></p><p><strong>People Operations</strong></p><p><strong>Onboarding &amp; Offboarding</strong></p><ul><li>Own the end-to-end onboarding process for new joiners across all company geographies, ensuring Day 1 readiness in coordination with HR, IT, and Finance.</li><li>Manage the procurement, preparation, and handover of equipment to new joiners, maintaining accurate asset records throughout.</li><li>Oversee the full offboarding process, including equipment recovery, insurance cancellations, and all required documentation before a leaver is formally closed.</li><li>Manage employee medical insurance enrolment on joining and cancellation on exit, liaising directly with insurance providers and country coordinators.</li></ul><p><strong>Visa, Immigration &amp; Compliance</strong></p><ul><li>Manage employee visa issuance, renewals, and cancellations across UAE, KSA, Jordan, and Egypt, coordinating with PROs and government authorities.</li><li>Maintain a proactive tracking system for all visa, permit, and commercial registration expiry dates initiating renewals well ahead of deadlines.</li><li>Oversee company commercial licences and registrations across all operating jurisdictions.</li><li>Ensure full compliance with regional labour laws in the UAE, KSA, Jordan, Egypt, and the US, and maintain readiness for audits at all times.</li></ul><p><strong>Payroll &amp; Finance Operations Support</strong></p><ul><li>Review and approve all Operations-originated payroll inputs expense additions, deductions, and reimbursements submitted by country coordinators before they reach the HR payroll cycle.</li><li>Ensure country-level payroll and expense submissions are accurate, complete, and delivered on time each month.</li><li>Coordinate with HR Payroll to resolve any Operations-originated variances or exceptions prior to Finance submission.</li></ul><p><strong>Office &amp; Facilities Management</strong></p><ul><li>Supervise country Operations coordinators and support staff across regional offices, maintaining consistent operational standards.</li><li>Manage office leases, facilities, utilities, maintenance, and vendor contracts across all company locations.</li><li>Oversee travel, accommodation, and transportation logistics for employees and consultants being mobilised to client sites or regional offices.</li><li>Manage medical insurance programme renewals and provider relationships; monitor coverage terms and claims handling.</li><li>Monitor administrative and facilities budgets; identify cost savings and escalate variances as appropriate.</li></ul><p><strong>Process Improvement &amp; Reporting</strong></p><ul><li>Document, standardise, and continuously improve operational processes and procedures across all geographies.</li><li>Identify gaps, manual workarounds, and automation opportunities; present recommendations to the CPOO with clear rationale.</li><li>Support company-wide reporting, compliance checks, and operational audits as directed.</li></ul><p><strong>Team Structure</strong></p><p>The Operations &amp; Offices Manager directly manages a team of country Operations coordinators and support personnel based in Egypt, Jordan, UAE, and Saudi Arabia. The team is diverse in terms of seniority and skill level ranging from qualified operations professionals who manage country-level processes independently, to operational and administrative support staff who require structured guidance, clear task ownership, and regular follow-up to deliver consistently. The successful candidate must be comfortable leading a team of mixed capabilities: setting appropriate expectations at each level, communicating instructions clearly and simply where needed, and creating accountability structures that work for both high-autonomy and lower-autonomy team members without compromising overall performance standards.</p><p><strong>Requirements</strong></p><p><strong>Qualifications &amp; Experience</strong></p><ul><li>Bachelor's degree in Business Administration, Operations Management, or a related field.</li><li>7 10 years of experience in multi-country operations, office management, or administrative leadership roles.</li><li>Proven track record managing a distributed team across multiple geographies and time zones.</li><li>Hands-on experience with visa, immigration, and government liaison processes in KSA, UAE, and/or Jordan.</li><li>Experience managing medical insurance programmes and vendor contracts.</li><li>Demonstrated ability to build and enforce operational procedures in environments with inconsistent or absent process.</li><li>Strong working knowledge of regional labour and compliance frameworks across KSA, UAE, Jordan, and Egypt.</li><li>Proficiency in MS Office and experience working with ERP or operational management systems.</li><li>Flexible to work across multiple time zones and working week structures (Saturday Wednesday for KSA; Monday Friday for Egypt and Jordan).</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business Administration, Operations Management, or a related field.</li><li>7 10 years of experience in multi-country operations, office management, or administrative leadership roles.</li><li>Proven track record managing a distributed team across multiple geographies and time zones.</li><li>Hands-on experience with visa, immigration, and government liaison processes in KSA, UAE, and/or Jordan.</li><li>Experience managing medical insurance programmes and vendor contracts.</li><li>Demonstrated ability to build and enforce operational procedures in environments with inconsistent or absent process.</li><li>Strong working knowledge of regional labour and compliance frameworks across KSA, UAE, Jordan, and Egypt.</li><li>Proficiency in MS Office and experience working with ERP or operational management systems.</li><li>Flexible to work across multiple time zones and working week structures (Saturday Wednesday for KSA; Monday Friday for Egypt and Jordan).</li><li><strong>Operational discipline:</strong> able to design, document, and enforce processes and hold a team accountable to them.</li><li><strong>Cross-border coordination:</strong> comfortable managing country-level operations remotely, without physical oversight.</li><li><strong>Team leadership across skill levels:</strong> experienced in managing teams that span a wide range of seniority and capability from qualified coordinators to blue-collar support staff adapting communication style, task assignment, and performance management accordingly.</li><li><strong>Executive communication:</strong> structured and concise in managing upward; knows what to escalate and when; maintains composure under pressure from demanding senior stakeholders.</li><li><strong>Service orientation:</strong> approaches colleagues as internal customers, providing efficient, professional, and friction-free support particularly important given the wide variety of employee profiles the Operations function serves.</li><li><strong>Problem-solving:</strong> resolves operational blockers independently and escalates only what genuinely requires senior intervention.</li><li><strong>Attention to detail:</strong> rigorous in maintaining records, tracking deadlines, and ensuring compliance documentation is always current and complete.</li><li>Prior experience in an IT staffing, systems integration, managed services, or professional services environment.</li><li>Experience coordinating payroll inputs across multi-currency, multi-country payroll cycles.</li><li>Experience managing equipment procurement and asset tracking for a dispersed, consultant-heavy workforce.</li><li>Very Good English language proficiency (KSA and UAE coordination).</li></ul>

e& CX Solutions is looking for very good to excellent English speakers to join Etisalat UAE via calls and support UAE customers.<br><br>✅ Requirements:<br> • Graduate of any major<br> • English B2<br> • Rotational shifts flexibility<br><br>✔️ What’s in it for you?<br><br> ???? Net Salary up to 15K EGP + incentives <br><br> ???? Fast career growth (In-source)<br><br> ???? Social & medical insurance<br><br> ???? 3K bonus<br><br> ???? Referral bonus 6K EGP<br><br> ✈️ Opportunity to travel to UAE<br><br>???? Maadi – Degla Square (No transportation)