Insurance Coordinator Jobs in Egypt

A prominent local pharmaceutical manufacturing and selling company in Mohandiseen is seeking an IT & Digital Transformation Manager to join their team.<br>✔️Job Type: Full Time.✔️Location: Mohandiseen, Cairo, Egypt.✔️Working Model: On-site.✔️Benefits: Social Insurance, Medical Insurance, and a semi-annual bonus.<br>Qualifications Experience: 6–8 years of related experience in IT/industry, including 2–3 years of demonstrable experience in digital transformation and IT management with a strong focus on Odoo optimization. Technical Expertise: Strong background in Odoo system lifecycle management, infrastructure engineering (servers, storage, networking), and IT security auditing.<br>Core Responsibilities Odoo & Infrastructure: Manage Odoo implementation, customization, and automation; design and optimize scalable infrastructure to support it. Security & Data Governance: Enforce comprehensive IT security policies, firewalls, and strict access control mechanisms ("least privilege"). Team Leadership: Set targets, mentor the IT team, and handle performance reviews. Projects & Budgets: Lead IT projects, manage vendor contracts/SLAs, and oversee the annual IT budget.<br>???? Interested candidates can apply through this job post or send their CVs to careers@tek-it.co

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>A professional driver is required to provide reliable transportation services. The position offers a stable salary along with benefits such as social and health insurance.</p><p>Work will be based in Mokattam, Cairo, specifically behind Benzeen and Tanih, which are located on the main road of the area.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Professional driving license</p><p>Stable salary and benefits</p><p>Experience with various vehicle types - TLT - Jumbo</p><p>Social and health insurance</p><p>Work location in Mokattam behind Benzeen and Tanih on the main road</p></div>

<p>We are hiring a Senior HR Payroll Specialist to join our team. The ideal candidate will be responsible for managing the full payroll cycle while ensuring full compliance with Egyptian labor and social insurance regulations.</p><p><strong>Key Responsibilities:</strong></p><ul><li><p>Manage end-to-end monthly payroll processing.Calculate salaries, overtime, commissions, deductions, and final settlements.</p></li><li><p>Ensure compliance with Egyptian Labor Law, Social Insurance, and Tax regulations.<br>Prepare payroll reports and support management with accurate HR data.</p></li><li><p>Coordinate with Finance regarding salary transfers and reconciliiations.<br>&nbsp;</p></li></ul><p></p>

<p>Act as a front-line interface with customers of Vodafone Ireland &amp; UK Customers.</p><p>Role involves responding to customers over the phone and resolving their inquiries.</p><p>Maintaining the customer experience and providing the best image to the company.</p><p>&nbsp;</p><p><i><strong>Benefits</strong></i></p><ul><li>Very Attractive Package</li><li>We work in a hybrid module (2 days a week from Office).</li><li>Laptop/PC provided from the company + Internet allowance.</li><li>5 working days + 2 days off (Rotational)</li><li>Annual balance.</li><li>Profit share</li><li>Social, Medical insurance and life insurance</li><li>Annual Salary Increase</li></ul>

Full-time • Cairo, Egypt (Hybrid) Company Description Malay Satu Software is a growing technology company founded in 2019, with operations in Malaysia, Egypt, and Poland. We provide advanced software services and have expanded into AI and machine learning to stay ahead of future digital trends. Our international team collaborates across borders to deliver innovative solutions for diverse industries. Joining Malay Satu Software means working in a dynamic environment with opportunities to contribute to cutting-edge products, including our proprietary MS-CRM platform. Role Description This full-time Sales Specialist role is based in Cairo, Egypt, following a hybrid work model. The primary focus of this role is to drive the growth of our SaaS product, MS-CRM, in the Egyptian market. The Sales Specialist will engage with prospective B2B customers, understand their operational workflows, deliver compelling CRM product demonstrations, and guide them through the entire sales cycle. Responsibilities include pipeline management, proposal preparation, contract negotiation, and ensuring a smooth client onboarding experience. You will coordinate with our global technical and support teams and provide market feedback to continuously improve our product offerings. Qualifications • Proven track record and strong experience in selling SaaS products, specifically CRM software, within the B2B sector in Egypt. • Exceptional communication, presentation, and negotiation skills in both Arabic and English. • Ability to deliver engaging product demonstrations and educate clients on technical solutions and user adoption. • Strong pipeline management skills with a results-driven approach to closing deals and achieving sales targets. • Comfort with using CRM tools for tracking sales activities, basic data analysis, and performance reporting. • Ability to thrive in a hybrid environment with excellent time management and self-organization skills. • Bachelor’s degree in Business, Marketing, IT, or a related field (or equivalent practical experience). • A genuine interest in cloud technologies, AI, and machine learning solutions. benfits :-- bounce- cummition 4- 7%   دوام كامل • القاهرة، مصر (نظام عمل هجين)نبذة عن الشركةشركة Malay Satu Software هي شركة تقنية متنامية تأسست عام ٢٠١٩، ولها فروع في ماليزيا ومصر وبولندا. نقدم خدمات برمجية متطورة، وقد توسعنا في مجال الذكاء الاصطناعي والتعلم الآلي لمواكبة أحدث التوجهات الرقمية. يتعاون فريقنا الدولي عبر الحدود لتقديم حلول مبتكرة لمختلف القطاعات. الانضمام إلى Malay Satu Software يعني العمل في بيئة ديناميكية مع فرص للمساهمة في تطوير منتجات رائدة، بما في ذلك منصة MS-CRM الخاصة بنا.وصف الوظيفةهذه الوظيفة بدوام كامل كأخصائي مبيعات مقرها القاهرة، مصر، بنظام عمل هجين. ينصب التركيز الأساسي لهذه الوظيفة على دفع نمو منتجنا البرمجي كخدمة (SaaS)، MS-CRM، في السوق المصري. سيتواصل أخصائي المبيعات مع عملاء B2B المحتملين، ويفهم سير عملياتهم التشغيلية، ويقدم عروضًا توضيحية جذابة لمنتج CRM، ويرشدهم خلال دورة المبيعات بأكملها. تشمل المسؤوليات إدارة مسار المبيعات، وإعداد المقترحات، والتفاوض على العقود، وضمان تجربة سلسة للعملاء الجدد. ستتولى التنسيق مع فرق الدعم الفني العالمية لدينا، وستقدم ملاحظات السوق لتحسين منتجاتنا وخدماتنا باستمرار.المؤهلات• سجل حافل وخبرة واسعة في بيع منتجات البرمجيات كخدمة (SaaS)، وتحديدًا برامج إدارة علاقات العملاء (CRM)، في قطاع الأعمال (B2B) في مصر.• مهارات تواصل وعرض وتفاوض ممتازة باللغتين العربية والإنجليزية.• القدرة على تقديم عروض توضيحية جذابة للمنتجات، وتثقيف العملاء حول الحلول التقنية وكيفية استخدامها.• مهارات قوية في إدارة مسار المبيعات، مع التركيز على تحقيق النتائج وإتمام الصفقات وبلوغ أهداف المبيعات.• إجادة استخدام أدوات إدارة علاقات العملاء (CRM) لتتبع أنشطة المبيعات، وتحليل البيانات الأساسية، وإعداد تقارير الأداء.• القدرة على العمل بكفاءة في بيئة عمل ديناميكية، مع مهارات ممتازة في إدارة الوقت والتنظيم الذاتي.• شهادة بكالوريوس في إدارة الأعمال، أو التسويق، أو تكنولوجيا المعلومات، أو أي مجال ذي صلة (أو خبرة عملية مكافئة).• اهتمام حقيقي بتقنيات الحوسبة السحابية، والذكاء الاصطناعي، وحلول التعلم الآلي.المزايا:- مكافأة نهاية الخدمة- عمولة من 4 إلى 7%<p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 3</li><li>نظام الورديات: صباحية فقط</li><li>المزايا: تأمين صحي، تأمين اجتماعي</li></ul>

<ul><li><p>Lead and supervise the HR Operations team of <strong>3 employees</strong>, ensuring smooth and accurate daily operations.</p></li><li><p>Manage relationships and follow up with <strong>government authorities</strong>, including Labor Office, Social Insurance, and governmental inspection authorities.</p></li><li><p>Ensure compliance with the latest <strong>Egyptian Labor Law</strong> and related regulations.</p></li><li><p>Monitor and ensure the proper use of the <strong>ERP system</strong>, attendance, timekeeping, and biometric systems.</p></li><li><p>Oversee employee requests and ensure timely resolution of HR-related inquiries.</p></li><li><p>Supervise company transportation services and follow up with transportation coordinators and service providers.</p></li><li><p>Ensure proper maintenance and confidentiality of <strong>employee personnel and medical files</strong>.</p></li><li><p>Monitor the team's performance, ensure compliance with HR policies and procedures, and provide guidance when required.</p></li><li><p>Prepare and review HR Operations reports and ensure accurate employee data and records.</p></li><li><p>Identify operational gaps and recommend improvements to HR processes.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in <strong>Human Resources, Business Administration, or a related field</strong>.</p></li><li><p><strong>5+ years of relevant HR Operations experience</strong>, with proven experience in a supervisory role.</p></li><li><p>Strong and practical knowledge of <strong>Egyptian Labor Law, Social Insurance, and government procedures</strong>.</p></li><li><p>Proven experience dealing with <strong>Labor Offices, Social Insurance, and government inspection authorities</strong>.</p></li><li><p>Strong leadership and team management skills.</p></li><li><p>Excellent attention to detail, analytical, and organizational skills.</p></li><li><p>Strong communication and interpersonal skills.</p></li><li><p>Strong network and relationships with relevant government authorities.</p></li><li><p>Good knowledge of <strong>ERP systems, attendance, timekeeping, and biometric systems</strong>.</p></li><li><p>Good command of <strong>Microsoft Office</strong>, especially Excel.</p></li><li><p><strong>Location:</strong> 6th of October City or nearby areas is preferred</p></li></ul><p></p>

<p>We are looking for an organized and detail-oriented HR Generalist to manage day-to-day HR operations, recruitment, employee records, payroll coordination, performance management support, and employee-related administrative processes.<br></p><p>-Responsibilities:<br></p><ul><li><p>Manage the recruitment process, including CV screening, interviews, and candidate follow-up.<br></p></li><li><p>Prepare job offers, employment documents, and employee personnel files.<br></p></li><li><p>Manage employee onboarding and ensure all required documentation is completed.<br></p></li><li><p>Coordinate monthly payroll and maintain accurate employee payroll data.<br></p></li><li><p>Maintain employee records, including attendance, leaves, sick leaves, and delays.<br></p></li><li><p>Follow up on social and medical insurance for employees and the company.<br></p></li><li><p>Support performance management, employee development, and competency assessment processes.<br></p></li><li><p>Handle employee inquiries and provide day-to-day HR support.<br></p></li><li><p>Ensure HR policies, procedures, and documentation are properly maintained and followed.<br></p></li><li><p>Prepare HR reports and maintain accurate HR data.<br></p></li><li><p>Support general HR administrative activities and employee-related matters.</p></li></ul><p></p><p><strong>Requirements</strong></p><p>• Bachelor’s degree in Human Resources, Business Administration, or a related field.<br></p><p>• Accredited HR Diploma is a must.<br></p><p>• 2–4 years of experience in HR Generalist or similar HR role.<br></p><p>• Good knowledge of recruitment and employee lifecycle processes.<br></p><p>• Good understanding of payroll, social insurance, and medical insurance processes.|<br></p><p>• Good knowledge of Egyptian labor and HR practices.<br></p><p>• Basic understanding of performance management, talent management, and competency frameworks.<br></p><p>• Strong organizational and time-management skills.<br></p><p>• Good communication and interpersonal skills.<br></p><p>• High attention to detail and confidentiality.<br></p><p>• Good command of Microsoft Office, especially Excel.<br></p><p>• Ability to handle multiple tasks and meet deadlines.</p><p></p><p></p>

<ul><li><p>Supervise the completion of new hire onboarding processes and ensure all required hiring documents are completed.</p></li><li><p>Oversee the execution of the workforce plan to ensure manpower requirements are met on time and business operations run smoothly.</p></li><li><p>Review hiring documentation, employment contracts, social insurance forms, and other government-related employment documents.</p></li><li><p>Supervise attendance, shift schedules, and overtime through the attendance management system.</p></li><li><p>Prepare periodic attendance and workforce reports.</p></li><li><p>Monitor and maintain employee personnel files, ensuring all records are accurate and up to date.</p></li><li><p>Oversee social insurance processes and coordinate with the relevant government authorities.</p></li><li><p>Monitor employment contract renewals and employee data updates.</p></li><li><p>Issue employment letters, certificates, and other HR-related documents.</p></li><li><p>Coordinate payroll processing and employee entitlements while resolving payroll-related inquiries.</p></li><li><p>Supervise the distribution of payroll cards and medical insurance cards.</p></li><li><p>Manage employee separation, resignation, and termination procedures in accordance with company policies.</p></li><li><p>Conduct exit interviews and analyze employee turnover reasons.</p></li><li><p>Coordinate with Production and Operations Managers to ensure adequate manpower for production plans.</p></li><li><p>Oversee the implementation of disciplinary policies and the company's code of conduct.</p></li><li><p>Conduct administrative investigations and prepare reports with recommendations.</p></li><li><p>Supervise the implementation of the annual training plan.</p></li><li><p>Oversee the performance appraisal process and monthly incentive programs.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Advanced proficiency in <strong>Microsoft Excel</strong>.</p></li><li><p>Strong data analysis and reporting skills.</p></li><li><p>Excellent communication and problem-solving skills.</p></li><li><p>Strong leadership skills with the ability to make sound decisions.</p></li><li><p>Excellent interpersonal skills with the ability to communicate and coordinate effectively across different departments.</p></li></ul><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The HR Operations Manager leads the HR Operations function, ensuring the smooth execution of employee lifecycle processes while maintaining compliance with company policies and labor regulations. This role oversees HR administration, onboarding, employee documentation, contracts, social insurance, and HR services, while partnering closely with Talent Acquisition and Payroll to deliver an efficient employee experience.</p><p>Key Responsibilities</p><ul><li>Lead and manage the HR Operations team, providing guidance, support, and performance oversight.</li><li>Oversee employee onboarding, ensuring all hiring documents are complete and onboarding activities are executed smoothly.</li><li>Manage employment contracts, HR letters, employee files, and other HR documentation, ensuring accuracy and compliance.</li><li>Handle all social insurance processes and coordinate with the relevant government authorities.</li><li>Partner with Talent Acquisition and Payroll to ensure timely employee onboarding and accurate employee data.</li><li>Maintain accurate employee records and ensure compliance with labor laws and internal policies.</li><li>Identify opportunities to improve HR operational processes and enhance service delivery.</li><li>Monitor HR Operations activities to ensure timely completion and high-quality service.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in human resources, Business Administration, or a related field.</li><li>7 - 10 years of HR experience, including experience in HR Operations and team leadership.</li><li>Strong knowledge of Egyptian labor law and social insurance regulations.</li><li>Skills HR Operations and employee lifecycle management.</li><li>Team leadership and stakeholder management.</li><li>Strong organizational and problem-solving skills.</li><li>Excellent attention to detail and communication skills.</li><li>Proficiency in Microsoft Office and HR systems.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Project Responsibilities • Phase 1 build of the AI orchestrator — intent &amp; slot extraction, policy engine, planner, composer LLM, output guardrails, PII redaction.<br> • Basic RAG for motor policy Q&amp;A.<br> • Authenticated claim-status lookup.<br> • Prompt engineering.<br> Active June–July 2026 (~2 months; duration rounded up to nearest 3-month option).<br> An AI engineer who has shipped LLM-based assistants with RAG and tool-calling into production, strong on prompt engineering and grounding/guardrails Must-haves • LLM / GenAI application development • Retrieval-augmented generation (RAG) • Prompt engineering • API / tool integration • Python (assumed — confirm) Nice-to-have • OCI Generative AI • Arabic NLP • Insurance / regulated domain • Guardrails &amp; PII handling</span> </div>

<p><strong>e&amp; CX Solutions</strong> is hiring now foreigners with <strong>B1+ up to B2 </strong>English Level to be a Customer support representative responsible for handling customers through Inbound &amp; outbound calls and chat.<br>&nbsp;</p><p><strong>Open to candidates from Sudan, GCC Countries, Morocco, Comoros &amp; Jordan</strong><br>&nbsp;</p><p><strong>Job Benefits:</strong></p><ul><li>Salary up to 15K net</li><li>Social Insurance &amp; Medical Insurance</li><li>&nbsp;Free VPN line⁠</li></ul><p>&nbsp;</p><p><strong>Work Conditions:</strong></p><ul><li>8 working hours + 1-hour break (Rotational shifts)</li><li>5 working days &amp; 2 days off (Rotational)<br>&nbsp;</li></ul><p><strong>Location: Mohandesen, Giza, (No transportation provided)</strong></p>

<p><h4>Key responsibilities / What you do:</h4> <p>Coordinates workflow and meets deadlines.<br> Evaluates high cost and complicated cases.<br> Monitors claims handling quality.<br> Commitment to the process instructions to apply the new induced cost containment processes and follow up on it.<br> Follows up new joiners training and refreshment sessions.<br> Follows up scheduling.<br> Handles data reporting.<br> AI readiness: works effectively in an environment shaped by artificial intelligence (AI), machine learning, data, analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.</p> <h4>Key requirements / What you bring:</h4> <ul> <li>Verbal and written communication skills.</li> <li>Shows flexibility and excellent interpersonal skills.</li> <li>Project coordination experience.</li> <li>Ability to work well with all levels of internal management and staff, as well as outside clients and users.</li> <li>Ability to train other staff.</li> <li>Strong negotiation and presentation skills.</li> </ul> <h4>How we hire</h4> <p>Agency statement: Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p> <h4>Key benefits / What we offer</h4> <p>Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance. Our products are embedded seamlessly into our partners’ businesses or sold directly to customers, and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care.</p> <p>At Allianz Partners, artificial intelligence (AI) is transforming service delivery and innovation. By leveraging business intelligence and data analytics, we enhance strategic decision-making and customer experiences. Our commitment to ethical AI ensures responsible deployment, maintaining data integrity and trust. Conversational AI improves communication, while emerging technologies and generative AI drive industry leadership and new opportunities. With robust information security management, we protect sensitive information, ensuring compliance and security. Embrace the future of AI with Allianz Partners, where possibilities become realities.</p> <h4>About Allianz Group</h4> <p>Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer. We are united by a shared commitment: to put our customers first and at the center of everything we do. Their needs inspire our thinking and guide our actions. Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future – for our customers and for the world around us.</p> <p>At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture. We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p> <p>Join us. Let's care for tomorrow.</p> <h4>Additional information</h4> <p>Having different strengths, experiences, perspectives and approaches is an integral part of Allianz's company culture. One means to achieve this is a regular rotation of Allianz employees across functions, Allianz entities and geographies. Therefore, Allianz expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.</p></p><p></p>

<p><h4>After sales support – policy administrator</h4> <p>The after sales support – policy administrator manages the tasks related to controlling data-entry, data-analysis, card-printing/processing information to ensure that the quality standards set by the clients are closely met, in terms of accuracy and turn-around time.</p> <h4>Key responsibilities / what you do:</h4> <ul> <li>Manages inclusion/changes of pricelists, medical networks to the client scheme and database system.</li> <li>Manages communication with the payers for prices clarification also with rest of internal stakeholders (claims, pre-cert—etc.) and any further medical inquiries.</li> <li>Maintains high quality outputs of pricelists and network updates as communicated from the payer to satisfy clients’ preset standard of service and avoid any claims’ leakage.</li> <li>Issues periodic or daily report on performance.</li> <li>Meets further complex requirements, such as new enhancements.</li> <li>Keeps accurate records on the various activities for internal and external review.</li> </ul> <p><strong>AI readiness</strong><br> Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data, analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.</p> <h4>Key requirements / what you bring:</h4> <ul> <li>Bachelor’s degree (medical background is a plus)</li> <li>2+ years experience in TPA hospitals or medical centers exposure a plus.</li> <li>Physically fit to carry out duties.</li> <li>Legally permitted to work in the country of operations.</li> <li>Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills.</li> </ul> <h4>How we hire</h4> <p><strong>Agency statement</strong><br> Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p> <h4>Key benefits / what we offer</h4> <p>Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance.</p> <p>Our products are embedded seamlessly into our partners’ businesses or sold directly to customers, and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care.</p> <p>At Allianz Partners, artificial intelligence (AI) is transforming service delivery and innovation. By leveraging business intelligence and data analytics, we enhance strategic decision-making and customer experiences. Our commitment to ethical AI ensures responsible deployment, maintaining data integrity and trust. Conversational AI improves communication, while emerging technologies and generative AI drive industry leadership and new opportunities. With robust information security management, we protect sensitive information, ensuring compliance and security. Embrace the future of AI with Allianz Partners, where possibilities become realities.</p> <p>Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.</p> <p>At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.</p> <p>We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p> <p>Join us. Let's care for tomorrow.</p></p><p></p>

<ul><li><p>Assist in responsibility for the handling and movement of all kinds of international shipments FCL, LCL Consolidation and air shipments.</p></li><li><p>ISO Tank /Flexi tank Knowledge is preferred</p></li><li><p>Oversee workflow of all business processing including preparation of reports, charts, and other statistics to support and direct the logistics department.</p></li><li><p>Follow up with the shipping lines to solve any kinds of problems.</p></li><li><p>Assure that all the information has been updated on the system.</p></li><li><p>Revise all the customs documents and coordinate with transporters and customs clearance agents.</p></li><li><p>Maintain an ongoing close relationship with global customers to ensure that all their requirements will be done within the deadline.</p></li><li><p>Handle the cargo delivery to the customer based on the INCO terms of each consignment.</p></li><li><p>Analyze data to identify problematic areas and suggest improvements</p></li><li><p>Develop requirements and standards (e.g., packaging, procurement, delivery)</p></li><li><p>Discover the most cost-effective shipping modes and schedules</p></li><li><p>Evaluate vendor operations (e.g., freight forwarders) according to quality standards</p></li><li><p>Discover the most cost-effective shipping modes and schedules</p></li><li><p>Create processes and methods to gather supply chain data</p></li><li><p>Analyze data to identify problematic areas and suggest improvements</p></li><li><p>Plan and implement supply chain optimization projects (e.g. warehouse-slotting, route planning)</p></li><li><p>Develop requirements and standards (e.g. packaging, procurement, delivery)</p></li><li><p>Oversee inventory procedures</p></li><li><p>Discover the most cost-effective shipping modes and schedules</p></li><li><p>Evaluate vendor operations (e.g. freight forwarders) according to quality standards</p></li><li><p>Help foster trusting relationships with business partners<br>&nbsp;</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Fluent in English is a <strong>MUST</strong></p></li><li><p>Fright Forwarder Experience is <strong>MUST</strong></p></li><li><p>Presentable</p></li><li><p>Hard worker</p></li><li><p>Flexible</p></li><li><p>Innovation</p></li><li><p>Multi tasks personality</p></li><li><p>Great communication skills</p></li><li><p>&nbsp;Proven experience as a Supply Chain Analyst, Logistics Coordinator&nbsp;or similar role</p></li><li><p>&nbsp;Experience in data mining, analysis and reporting</p></li><li><p>&nbsp;Familiarity with supply chain processes (e.g.inventory planning, warehouse management)</p></li><li><p>&nbsp;Working knowledge of MS Office, relational databases and ERP systems (e.g. SAP)</p></li><li><p>&nbsp;Analytical mind with business acumen</p></li><li><p>&nbsp;Problem-solving aptitude</p></li><li><p>&nbsp;Attention to detail</p></li><li><p>&nbsp;Excellent communication skills</p></li></ul><p></p>

<ul><li><p>Assist in developing detailed sourcing and category plans to maximize effectiveness and efficiency.&nbsp;</p></li><li><p>Implement procurement processes to ensure efficiency, cost savings and best practices&nbsp;</p></li><li><p>Interact with key stakeholders in identifying business needs, building relationships and selling the features and benefits of early procurement involvement.&nbsp;</p></li><li><p>Assistance in cost estimations for the required goods/services&nbsp;</p></li><li><p>Analyze the quality of goods and/or services delivered in relation to the needs of the operation/stakeholder and established quality standards.&nbsp;</p></li><li><p>Developing and issuing invitations to bid, requests for quotation, and requests for proposals.&nbsp;</p></li><li><p>Prepare procurement advertisements and maintaining a database on procurement activities&nbsp;</p></li><li><p>Evaluating submissions to ensure technical compliance with the project’s needs and cost-effective purchase of goods and services.&nbsp;</p></li><li><p>Ensuring all procurement actions are conducted as required according to financial rules and regulations and the applicable policies and procedures as well as the highest degree of personal and professional ethics.&nbsp;</p></li><li><p>&nbsp;Tracks orders and confirms system lead times, delivery dates, and costs.&nbsp;</p></li><li><p>&nbsp;Reviews, updates, and maintains purchase orders until they are closed.&nbsp;</p></li><li><p>&nbsp;Ensures orders adhere to supplier agreements and contracts; reports nonconformance&nbsp;</p></li><li><p>Perform sourcing, liaising and negotiating with new and existing suppliers.&nbsp;</p></li><li><p>Create documentation necessary for the acquisition of materials and services.&nbsp;</p></li><li><p>Provide outstanding customer service and ensure customer satisfaction.&nbsp;</p></li><li><p>Review supplies, works and services to ensure compliance with our procedures and best procurement practice.&nbsp;</p></li><li><p>Provide updates about procurement-related progress and potential delays on a regular basis. • Data entry on the ERP system&nbsp;</p></li><li><p>Perform other tasks as required.&nbsp;</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Proven work experience as a Procurement Coordinator or similar role</p></li><li><p>Good working knowledge of purchasing strategies</p></li><li><p>Excellent communication, interpersonal and negotiation skills</p></li><li><p>Strong analytical thinking and problem-solving skills</p></li><li><p>Proficiency in Microsoft Office and with business application software, purchasing and resource planning systems</p></li><li><p>A bachelor’s degree in business administration, supply chain management or a similar field preferred</p></li></ul><p></p>

<b>Job Description </b><div> <p>As a <strong>Coordinator Content Optimization</strong>, you will join our team and drive the success of our e-<br> commerce marketplace by creating and maintaining high-quality product descriptions and categories<br> for our website and applications. You will also evaluate AI model outputs for e-commerce search<br> relevance and product matching accuracy, working closely with our AI program team to ensure our AI<br> models deliver high-precision results.</p> <ul> <li>Evaluate AI model outputs for e-commerce search relevance and product matching accuracy.</li> <li>Apply detailed labeling guidelines and follow strict, multi-step annotation workflows.</li> <li>Create content for multiple product verticals.</li> <li>Develop and maintain accurate and compelling product descriptions and categories for our e-commerce marketplace.</li> <li>Collaborate with cross-functional teams to ensure consistent branding and messaging across all product content.</li> <li>Stay up to date on industry trends and best practices to continuously improve the quality of product content and ensure all information is current and accurate.</li> <li>Coordinate with clients to ensure our database is up to date with changes.</li> <li>Identify edge cases and provide clear, actionable feedback to the product team.</li></ul></div><p><strong>Desired Candidate Profile</strong></p>Qualifications <div> <ul> <li>Bachelor's degree in Marketing, Communications, or a related field.</li> <li>1+ years of experience in product content creation with a focus on e-commerce.</li> <li>Prior experience in data annotation, content moderation, or e-commerce catalog QA is an advantage.</li> <li>Strong command of MS Office.</li> </ul> <p> <strong>What you will bring</strong> </p> <ul> <li>Fluency in English required</li> <li>Strong writing, editing, and proofreading skills.</li> <li>Comfort navigating retail taxonomies, brand variations, and product attributes across various categories.</li> <li>Familiarity with e-commerce platforms.</li> <li>Ability to follow detailed AI labeling guidelines without substituting personal bias.</li> <li>Able to perform complex tasks that require a high level of focus.</li> <li>Solid analytical skills and market research background.</li> <li>Strong organizational skills.</li> <li>Clear written communication skills to articulate edge cases and provide actionable feedback.</li> <li>Ability to work independently and as part of a team.</li></ul></div>

<p><strong>Company Information</strong></p><p>We are a regional assistance company with an international footprint, supporting travelers and clients worldwide through a global network of partners and service providers. With offices across multiple regions, we provide 24/7 travel, medical, and concierge assistance services to customers during times of need.</p><p>We are looking for a Customer Service / Assistance Coordinator to join our growing operations team.</p><p><strong>Job Description</strong></p><ul><li><p>Assist customers with travel-related support requests and emergency assistance services.</p></li><li><p>Coordinate travel and concierge arrangements in line with customer benefits and service coverage.</p></li><li><p>Open and follow up on assistance cases for customers traveling abroad.</p></li><li><p>Communicate with service providers, partners, and internal teams to ensure smooth customer support and case handling.</p></li><li><p>Respond to incoming emails and customer requests according to company procedures and service standards.</p></li><li><p>Maintain accurate records and updates for ongoing cases.</p></li><li><p>Support the operations and assistance teams during busy periods when required.</p></li><li><p>Escalate urgent or unresolved issues to senior team members when necessary.</p></li><li><p>Provide written and verbal support to international customers and travelers.</p></li><li><p>Carry out additional customer support and operational tasks as needed.</p></li></ul><p>&nbsp;</p><p><strong>Languages</strong></p><p>&nbsp;</p><p>Hiring for the following languages:</p><ul><li><p>English (priority)</p></li><li><p>German</p></li><li><p>French</p></li><li><p>Portuguese</p></li><li><p>Arabic</p></li><li><p>Spanish</p></li></ul><p><strong>What We Offer</strong></p><ul><li><p>Competitive salary package.</p></li><li><p>Performance-based bonuses and incentives.</p></li><li><p>Career growth opportunities within an international organization.</p></li><li><p>Exposure to global operations and international case management.</p></li><li><p>Dynamic and multicultural work environment.</p></li><li><p>Ongoing training and development opportunities.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Job Requirements</strong></p><ul><li><p>Very good command of English and Arabic (spoken and written).</p></li><li><p>Bachelor’s degree completed.</p></li><li><p>English proficiency level of B2 or higher is required.</p></li><li><p>Strong communication and interpersonal skills.</p></li><li><p>Ability to multitask and work in a fast-paced environment.</p></li><li><p>Strong problem-solving and organizational abilities.</p></li><li><p>Professional and customer-focused attitude.</p></li><li><p>Good working knowledge of Windows and Microsoft Office applications.</p></li><li><p>Ability to work under pressure and manage urgent situations calmly and professionally.</p></li><li><p>Previous customer service, call center, hospitality, travel, healthcare, or assistance industry experience is an advantage but not mandatory.</p></li><li><p>Additional languages are considered a plus.</p></li></ul><h2>&nbsp;</h2><p><strong>Optional Language Requirements</strong></p><ul><li><p>German</p></li><li><p>French</p></li><li><p>Portuguese</p></li><li><p>Arabic</p></li><li><p>Spanish</p></li></ul><p>&nbsp;</p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.</p><br><p>With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone’s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always on the lookout for new talents to join us on our success journey.</p><br><br>Job Description<br><p>The Coordinator Field Operations is responsible for ensuring the accuracy of product information and stock availability across partner shops. This role involves conducting regular field visits, maintaining product data within the instashop platform, collaborating closely with shop staff, and supporting the overall quality and accuracy of the customer experience.</p><br><ul><li>Conduct daily visits to partner shops to ensure that products available in-store are accurately reflected on the InstaShop platform using a handheld scanner.</li><li>Ensure all product information is accurately maintained in the system, including barcodes, quantities, prices, images, and descriptions.</li><li>Collaborate with shop staff to update stock availability and maintain accurate inventory information.</li><li>Monitor stock levels and identify out-of-stock products.</li><li>Prepare daily reports to analyze the shop's stock and assortment status.</li><li>Travel to new markets, as required, to carry out the above responsibilities.</li></ul><br>Qualifications<br><ul><li>Ability to work effectively under pressure and meet deadlines</li><li>Ability to perform physical tasks in a field-based environment</li><li>Flexibility to travel to various locations within and outside the city, as required</li><li>Strong organizational and planning skills</li><li>Strong time management and prioritization skills</li><li>Good written and verbal communication skills in English</li><li>Proficiency in Microsoft Excel</li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><p>The Coordinator Field Operations is responsible for ensuring the accuracy of product information and stock availability across partner shops. This role involves conducting regular field visits, maintaining product data within the instashop platform, collaborating closely with shop staff, and supporting the overall quality and accuracy of the customer experience.</p><br><br><ul><li>Conduct daily visits to partner shops to ensure that products available in-store are accurately reflected on the InstaShop platform using a handheld scanner.</li><li>Ensure all product information is accurately maintained in the system, including barcodes, quantities, prices, images, and descriptions.</li><li>Collaborate with shop staff to update stock availability and maintain accurate inventory information.</li><li>Monitor stock levels and identify out-of-stock products.</li><li>Prepare daily reports to analyze the shop's stock and assortment status.</li><li>Travel to new markets, as required, to carry out the above responsibilities.</li></ul><br>What you need to be successful<br><ul><li>Ability to work effectively under pressure and meet deadlines</li><li>Ability to perform physical tasks in a field-based environment</li><li>Flexibility to travel to various locations within and outside the city, as required</li><li>Strong organizational and planning skills</li><li>Strong time management and prioritization skills</li><li>Good written and verbal communication skills in English</li><li>Proficiency in Microsoft Excel</li></ul><br>Who we are<br><p>instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.</p><br><br><p>With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone’s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always on the lookout for new talents to join us on our success journey.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Overview This role is responsible for leading the weekly Make planning cycle, creating and releasing the Material Plan for particular categories. MRP plan will also need to be issued to the Bern Make planning organization on a agreed frequency. Working with the Bern team, the individual will escalate any Make supply issue and support resolution, monitoring and managing supply exceptions Also accountable for completing the Monthly Materials Plan for 24-month rolling horizon for SKUs using the production plan and Suppliers’ feedback as key inputs to ensure supply. Utilizes escalation path to MRP Planning Lead &amp; Procurement for any material issue that may become a potential risk. Responsibilities Materials Planning: Create Monthly MRP Plan based on production needs and available inventories Ensures MRP plan is shared (Country Front End) with Bern Make planning organization for relevant SKU’s Identify risks and opportunities and propose constrained scenarios to maximize service (liaising with MRP Planning Coordinator, Suppliers and Procurement if applies) Validate production and material plans in Weekly Plan Review Meeting Validate medium- and long-term material availability based on supplier feedback Monitor PR conversions and release of POs to suppliers Monitor Suppliers’ performance and feedback to Procurement Working Capital Management: Check materials’ availability and propose actions for excess / shortages Create inventory projections for RMPM ensuring alignment to targets. Analyze gaps and propose mitigation actions Business Waste Management: Review weekly provision snapshot to be shared with Finance Create business waste projections for RMPM to minimize no-consumption risks (zero-based plan). Qualifications Experience – 1 – 3 years in associated function Qualifications: University degree preferably engineering or logistics Experience in Material Planning or familiar Supply Planning tasks Proficiency in product category planning - FMCG background preferred Abilities: Problem solving know-how Strong Analytic skills Very good collaboration skills and ability to interact with multi-cultural teams spread across geographies Experience in using planning systems, BY- JDA preferred Experience in ERP (SAP) usage is a must Demonstrated proficiency in Microsoft Office: Outlook, Excel</p> </div>