Insurance Coordinator Jobs - Cairo Egypt

Company Description Teleperformance is a global leader in customer experience management and contact center services. We provide customer care since 2007 in digital solutions for some of the world’s most recognized brands in more than 25 languages.<br>Requirements Fluency in English (B2/C1) Bachelor's Degree. Flexibility with rotational shifts, starts at 2PM and last shift ends at 6AMAbility to work in a team. Flexibility with the location in New Cairo.<br>Benefits Competitive salary of 19.500K EGP NET included 100 euros KPIs. Social and medical insurance with 400K allowance with AXA.195€ bonuses every three months based on performance. Transportation provided with allowance 1500EGP. Discounts in many stores all over Egypt. Overnight allowance counted after 2:00AMPM. OT allowance 5$ per hour.<br>Work Schedule Rotational shifts. night and overnight shifts, MAX 2AM for Girls with a door to door transportation. Each shift lasts for 9 hours, with 1hour break.2 Rotational Days off.

We're Hiring: Junior Recruiter | Mass Hiring Maadi, Cairo<br>Are you passionate about recruitment and looking to grow your career in Talent Acquisition? Join NAOS Solutions and become part of a dynamic team managing high-volume hiring projects for leading local and international clients.<br>What You'll Do:<br>- Source candidates through various recruitment channels.- Conduct phone screening interviews.- Schedule and coordinate interviews with hiring managers.- Manage high-volume recruitment while maintaining an excellent candidate experience.- Build talent pipelines and achieve recruitment KPIs.- Support onboarding and recruitment events.<br>What We're Looking For:<br>- Bachelor's degree.- 0–2 years of recruitment experience (mass hiring experience is a plus).- B1+/B2 English proficiency.- Excellent communication and interpersonal skills.- Ability to thrive in a fast-paced, target-driven environment.- Good knowledge of Microsoft Office.<br>What We Offer:<br>✅ Competitive salary✅ Attractive recruiting commission✅ Medical & Social Insurance✅ Learning and career growth opportunities✅ Dynamic and supportive work environment<br>???? Location: Maadi, Cairo

About Company Knoz El Hekma is a leader in responsible and sustainable investments, with a proven track record of achievements over a successful journey spanning more than 25 years. Knoz El Hekma has established a presence in the Saudi market, committed to meeting our clients' needs by offering a diverse range of products and services through its varied investments.<br>Location: Sheraton,Cairo<br>Key Responsibilities:Continuously monitor CCTV systems to ensure the safety of company assets and branches. Detect and report unusual activities in line with company policies and procedures. Coordinate with concerned departments regarding security matters. Contribute to maintaining a safe and secure working environment.<br>Requirements:2–3 years of experience in CCTV monitoring within the retail sector. Strong knowledge of surveillance and security control systems. High attention to detail and strong sense of responsibility. Ability to prepare accurate and professional incident reports.<br>Benefits:Basic salary + KPI-based incentives. Social insurance Professional work environment with clear growth opportunities

About Serenity: Serenity for Investment & Real Estate Management is an Egyptian real estate investment company shaping a new category in the market: family heritage destinations.<br>The role:Manage the full sales cycle for individual and family clients, and enroll corporate and institutional accounts. Work warm, referral-driven pipelines rather than cold outreach, and represent Serene at private viewings and partner events.<br>Qualifications:<br>Sales experience in real estate, banking, insurance, or another high-value B2C/B2B field Senior track: 5+ years of sales experience, a track record of closing high-value deals, and prior exposure to corporate/institutional account sales Junior track: 1–3 years of sales experience with a strong drive to grow into corporate account management Strong relationship-building and client-facing communication skills Fluent Arabic and English Bachelor's degree<br>What we offer:Competitive compensation with uncapped commission.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Dubizzle Egypt is the leading marketplace for selling and buying online in the region.<br> Our aim is to upgrade people’s lives by facilitating deals and identifying attractive opportunities for both individuals and businesses.<br> Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.<br> As part of Dubizzle Group, we are alongside some of the strongest classifieds brands in the market.<br> With a collective strength of 8 brands, we have more than 160 million monthly users that trust in our dedication to providing them with the best platform for their needs.<br> Acquire, develop and grow strategic key accounts to maximize revenue, profitability, and long-term partnerships while ensuring high customer satisfaction and alignment with company objectives.<br> Key Responsibilities: Identify, prospect, and acquire new key accounts, including real estate developers and brokerage firms.<br> Build and maintain strong relationships with business owners, sales directors, marketing leaders, and other key stakeholders within the real estate sector.<br> Manage the full sales cycle, from prospecting and qualification through product demonstrations, proposal development, negotiation, and closing.<br> Understand client challenges and recommend tailored PropTech solutions that create measurable business value.<br> Develop strategic account acquisition plans to expand market presence and achieve revenue targets.<br> Maintain an accurate sales pipeline and customer records using CRM tools.<br> Consistently achieve or exceed monthly, quarterly, and annual sales targets.<br> A fast paced, high performing team.<br> Comprehensive Health Insurance Life Insurance Rewards &amp; Recognitions Learning &amp; Development opportunities #EgyptBayut Qualifications: Bachelor’s degree in business administration, Marketing, Sales, or related field.<br> Experience: 5 years of B2B sales experience, including at least 3 years acquiring &amp;amp; managing key accounts.<br> Knowledge: Key Account Management Strategic selling Contract negotiation Sales forecasting CRM systems Financial acumen Market analysis.<br> Skills: Relationship management Strong negotiation and communication skills Ability to present to management Analytical thinking and problem solving Microsoft Excel &amp; PowerPoint CRM proficiency Traits: Customer-focused, results-oriented, proactivity, resilience, collaborative, commercially minded, adaptability, and accountability skills.<br></span> </div>

WE ARE HIRING!!<br>If you have a Hunger for sucess. If you want to make a Massive income and unlimited profits.<br>Come and join our team at The Address Investment as we are hiring Sales consultant, . Senior Sales Consultant . Sales Supervisor.. Team leader. Highest commission in the Market. Medical Insurance. Social Insurance<br>We are looking for candidates with the following criteria. <br>• Presentable Appearance• Smart, Independent and a fast Learner • Good Command of English • Completion of a Bachelor's Degree• Must Own a Car... If interested, kindly send your CVrobert.rayed@addressinv.comOr Whatsapp <br>https://wa.me/message/MQF65CMT6LRJG1<br>For more info Contact Me directly ????01277100023<br>Robert Riad- Sales Manager at The Address Investments<br>mention the title in the email subject please . <br>#Hiring #Job #Recruiting #Sales#Job Seeker #Applying#Career #Job Vacancy #Opportunity#Recruitment #Job Search#Hiring #Sales #Job#Real Estate#Join Our Team<br>#WeAdd #WeAre The Are The Address Investments#Adding_Value #Game_Changer #THE_ADDRESS_INVESTMENTS#TAI The Address Investments

We’re looking for a detail-oriented Technical Office Engineer with (1-2) years of experience in the construction or architecture field. You’ll be responsible for managing technical documentation, shop drawings, quantity surveying, and coordinating with site teams to ensure smooth execution of project tasks.<br>Key Responsibilities Prepare and review shop drawings and technical documents Coordinate with design, site, and multidisciplinary teams Support BOQs, material submittals, and RFIsEnsure compliance with project specs, codes, and timelines<br>What We’re Looking For1–2 years’ experience in a technical office role Strong Revit/Auto CAD. Detail-oriented with solid coordination skills Ability to work under deadlines and deliver quality outputs What We Offer: Competitive salary based on experience Social insurance Professional and supportive work environment Our Website: https://ng-designoffice.com/How to Apply: Interested candidates should submit their resume and cover letter to: eng.careers.2018@gmail.comSubject: Junior Technical Office Engineer

Teleperformance Egypt is expanding! We are looking for Technical Support Agents to join our elite international Telecom account based in New Cairo. If you have strong English skills and a passion for solving problems, we want you on our team!<br>Requirements• English Level: Strong communication skills (B2–C1 level).• Education: We are inclusive! Open to Graduates, Undergraduates, Gap Year students, and Dropouts.• Skills: Customer-focused, patient, and equipped with good problem-solving skills.• Availability: Willingness to work rotational shifts (Night shift).<br>What We Offer (The Benefits)• Salary: 19,500 EGP (NET).• Transportation: Provided.• Professional Development: Paid training included (no prior technical or telecom experience required).• Security: Social and Medical insurance.• Growth: Real opportunities for career advancement within a global organization.• Work Culture: A vibrant, multinational environment with many additional benefits.<br>Location: New Cairo<br>How to Apply Ready to start? Contact us today for more details or to schedule your interview:???? Whats App: +20 108 002 1480

About Serenity: Serenity for Investment & Real Estate Management is an Egyptian real estate investment company shaping a new category in the market: family heritage destinations.<br>The role:Manage the full sales cycle for individual and family clients, and enroll corporate and institutional accounts. Work warm, referral-driven pipelines rather than cold outreach, and represent Serene at private viewings and partner events.<br>Qualifications:<br>Sales experience in real estate, banking, insurance, or another high-value B2C/B2B field Senior track: 5+ years of sales experience, a track record of closing high-value deals, and prior exposure to corporate/institutional account sales Junior track: 1–3 years of sales experience with a strong drive to grow into corporate account management Strong relationship-building and client-facing communication skills Fluent Arabic and English Bachelor's degree<br>What we offer:Competitive compensation with uncapped commission.

???? We’re Hiring – Bakery Chef (Tripoli, Libya)<br>Our client at OUTSOURCY, a leading Fashion Retail & F&B group, is looking for an experienced Bakery Chef.<br>???? Full-time | Permanent???? One day off weekly???? Benefits: Accommodation, Round-trip Airfare, Medical Insurance, Transportation, Mobile Allowance & Overtime<br>???? Location: Tripoli, Libya | Relocation Opportunity<br>Requirements:<br>* Bachelor’s degree or relevant qualification in Culinary Arts or a related field* 5–10 years of experience as a Bakery Chef* Previous experience in hotels, restaurants, cafés, bakeries, or the hospitality industry* Strong knowledge of bread, pastries, desserts, and bakery production* Good communication and interpersonal skills* Knowledge of food safety and hygiene standards<br>Key Responsibilities:<br>* Prepare and produce high-quality bread, pastries, desserts, and baked goods* Oversee daily bakery operations and ensure consistent product quality* Maintain food safety, hygiene, and quality standards* Supervise bakery production and ensure efficient kitchen operations<br>To Apply:???? Please send your CV to:Nourhan.yasser@out-sourcy.comOr Whats App: 01140001682<br>Please mention “Bakery Chef” in the subject.

We are expanding our team and looking for high-caliber English Customer Support Specialists to join our prominent Giant Tech Account at Etisal International. If you possess excellent communication skills and love helping customers, we want to hear from you! <br><br>Compensation & Benefits:<br>Net Salary:Competitive package UP to 17k EGP(Determined based on English level evaluation and interview performance).<br>Attendance Bonus: Extra monthly bonus dedicated to punctuality and perfect attendance.<br>Top Performers Incentives: Monthly performance-based incentives to reward outstanding achievements.<br>Training:Fully paid professional training phase from day one.<br>Core Benefits:Comprehensive Social & Medical Insurance coverage.<br>Work Schedule: Rotational shifts with 2 days off per week.<br>Location: Maadi, Cairo, Egypt (On-site).<br> <br>Candidate Requirements:<br>Language Proficiency: Fluent English (B2 / B2+).<br>Education: Open to all Technical educational backgrounds and disciplines.<br>Technical Setup: Must be an Android user (Required for our workplace attendance applications).<br>⚙️ Recruitment Process:<br>Online interview tracking for your convenience.

We Are Hiring: Technical Customer Service Representative (English Account)<br>ETISAL International Group is expanding its world-class team in Cairo! We are looking for tech-savvy, fluent English speakers who are passionate about delivering exceptional customer experiences and solving technical challenges.<br> Location & Workplace<br>Location: Maadi, Technology Village (On-site)<br> Compensation & Benefits<br>Base Salary: Competitive net salary up to 17,000 EGP (Based on experience and language level)<br>Incentives: Up to 3,500 EGP performance-based bonus<br>Extra Perks: Attendance allowance + comprehensive social & medical insurance<br> Shift Details<br>Schedule: Rotational shifts<br>Convenient Hours: The last shift ends at 10:00 PM (No overnight shifts!)<br> Job Requirements<br>To be successful in this role, you will need:<br>Language Proficiency: Fluent English (B1+ or B2 level minimum)<br>Education: Completed Bachelor’s Degree<br>Skills: Strong communication skills, active listening, and a natural problem-solving mindset<br>Flexibility: Ability to work rotational shifts within the operational hours

Hiring Urgently | Seller Acquisition Specialist (B2B)<br><br>إحنا شركة متخصصة في Kids Fashion وعندنا E-commerce App، وبندور على Seller Acquisition Specialist يكون عنده خبرة في B2B Sales ويعرف يجيب Sellers جدد ويبني partnerships قوية.<br><br>Requirements:<br><br>- Experience in Seller Acquisition / B2B Sales.<br>- يعرف يوصل لـ Sellers جدد ويقفل Deals.<br>- Strong communication & negotiation skills.<br>- Target & results driven.<br><br>We Offer:<br><br>- Competitive Salary (Based on Experience).<br>- Very Attractive Commission.<br>- Social & Medical Insurance.<br>- Fixed Working Hours.<br>- فرصة للنمو والتطور.<br><br>Location: يفضل سكان 6 أكتوبر أو الجيزة.<br><br>لو مهتم أو تعرف حد مناسب، ابعت الـ CV على:<br>nader@up-source.co<br><br>#Hiring #Hiring Now #Urgent Hiring #Job Opportunity #Now Hiring #Open Position #Seller Acquisition #B2B #B2BSales #Sales #Business Development #Account Management #Partnerships #Ecommerce #Retail #Marketplace #Kids Fashion #Fashion #Sales Jobs #Business Development Jobs #Egypt Jobs #Cairo Jobs #Giza Jobs #October Jobs #6th OfOctober #Career #Jobs #Linked InJobs #Apply Now #Recruitment #Talent Acquisition

Alorica Egypt is Hiring | Quality Assurance Specialist<br>Are you passionate about quality, performance improvement, and customer experience?<br>Join Alorica Egypt as a Quality Assurance Specialist and become part of a leading multinational company with strong career growth opportunities.<br>Job Details:Job Title: English Quality Assurance Specialist Company Name: Alorica Egypt. Location: Sheikh Zayed City Job Type: Full-Time (On-Site)<br><br>Key Responsibilities:<br>Monitor and evaluate customer interactions to ensure quality standards are met Provide constructive feedback and coaching opportunities to agents Identify performance gaps and support continuous improvement plans Prepare quality reports and track team performance trends Ensure compliance with company and client policies<br><br>Requirements:<br>Fluency in English (B2/C1) Previous experience in Quality Assurance within BPO/Call Center. Strong communication and analytical skills Attention to detail and problem-solving abilities Flexibility with rotational shifts<br>What We Offer:<br>Competitive salary package Clear career growth opportunities Medical & Social Insurance Transportation provided Paid training & ongoing development<br>Think you're the right fit? Apply today!

Company Description Teleperformance is a global leader in customer experience management and contact center services. We provide customer care since 2007 in digital solutions for some of the world’s most recognized brands in more than 25 languages.<br>Requirements Fluency in English (B2/C1) Graduated. Flexibility with rotational shifts. Ability to work in a team. Flexibility with the location in New Cairo.<br>Benefits Competitive salary of 20.000K EGP NET included 100 euros KPIs. Social and medical insurance with 400K allowance with AXA.195€ bonuses every three months based on performance. Transportation provided with allowance 1500EGP. Discounts in many stores all over Egypt. Overnight allowance counted after 11:00PM 90EGP per hour.uncapped incentives in Dollars up to 20,000EGP per month.<br>Work Schedule Rotational shifts. night and overnight shifts, MAX 2AM for Girls with a door to door transportation. Each shift lasts for 9 hours, with 1hour break.2 Rotational Days off.

Madinaty Language School is excited to host its Teacher Recruitment Fair on Tuesday July 14. Selected candidates will have the opportunity to meet our academic team, explore career opportunities, and discover what makes our school community unique. Please note that participation is limited to candidates with pre-scheduled interviews.<br><br>How to Apply:<br><br>Click the link to access the application form Upload your updated CVKeep an eye on your phone, we will contact the shortlisted candidates to schedule an interview<br><br>Open Positions:<br><br>Programming Teacher Mathematics Teacher English Teacher Arabic Teacher Science Teacher German Teacher PE Teacher Art Teacher ICT/Computer Science Teacher<br><br>We are excited to learn more about you and look forward to connecting soon!<br><br>Requirements<br><br>Bachelor's degree in a relevant discipline. At least 3 years of proven teaching experience. Excellent proficiency in English Strong classroom management<br><br>Benefits<br><br>Medical Insurance Transportation to a meeting point Tuition fee discount

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>The heartbeat of the Nile. In the heart of Cairo on the banks of the River Nile, our hotel opens the door to discovering Egypt’s 5,000-year-old ancient mysteries. Just a short drive away, set out to explore the majestic pyramids, the 1,000-year-old market, the 12th-century citadel and the ancient Egyptian museum. Later, experience Cairo’s breathtaking sunset from the Nile on a traditional felucca, dine at our nine acclaimed restaurants, relive the pharaoh’s beauty secrets at the spa or simply take an art tour to see the collection of contemporary local artwork that fills our halls.</p> <h4>About Four Seasons Hotel Cairo at Nile Plaza, Egypt:</h4> <p>Four Seasons Hotel Cairo at Nile Plaza dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture is personified by its employees - people who share a single focus and encourage offering phenomenal service.</p> <p>We seek the creative talents that are well-mannered, visionary, and passionate and have a deep understanding of the hospitality concept.</p> <h4>The role of Director of Learning & Development:</h4> <p>We are currently seeking a creative talent - full-time talented Director of Learning & Development for Cairo at Nile Plaza that is well-mannered, visionary, and passionate and has a deep understanding of the hospitality concept to join our team.</p> <p>You would be typically expected to deliver workplace learning, performance improvement programs, and initiatives to best achieve long-term business success; add value in meeting the hotel’s needs by identifying and implementing learning and performance improvement strategies that support the hotel’s strategic direction; promote a continuous learning culture; partner with stakeholders to ensure managers’ leadership skills are developed by means of their competencies and employees are trained on the needed skills to successfully perform their jobs to attain service excellence.</p> <h4>Our ideal Director of Learning & Development</h4> <p>You are a visionary leader with a deep passion for shaping world-class learning experiences that elevate both people and performance. You combine strategic insight with hands-on expertise to ensure the highest standards of learning design, delivery, and impact across the organization.</p> <p>In this role, you will create, develop, and design workplace learning and performance improvement programs that drive long-term business success. You will partner closely with stakeholders to improve performance, overcome operational challenges, and implement learning strategies that align with the company’s strategic direction. You will foster a culture of continuous learning, ensuring that managers enhance their leadership capabilities through competency development, and that employees are equipped with the skills needed to excel in their roles and deliver service excellence.</p> <p>A university degree—or equivalent professional achievement—is essential, as is a proven track record in senior leadership within learning, organizational development, or adult education. You will bring at least three to five years in a leadership capacity, ideally gained in global hospitality, luxury service industries, or other high-performance, customer-centric environments.</p> <p>Your background includes leading diverse, multicultural teams, developing innovative learning strategies, and aligning education programs with broader business goals. You thrive on inspiring others, driving change, and creating a culture of continuous growth and excellence.</p> <h4>Unlock a world of employee well-being & satisfaction with our comprehensive benefit offerings:</h4> <ul> <li>Competitive salary, wages, and a comprehensive benefits package</li> <li>Excellent training and development opportunities</li> <li>Complimentary dry cleaning for employee uniforms, employee meals and stays at Four Seasons properties (based on availability), with discounted meals</li> <li>Comprehensive private medical insurance, dental, disability, and life insurance</li> <li>Retirement benefits and pension</li> </ul> <p>In line with our plans for future growth, we have faith in our staff levels in keeping with our exceptional staff-to-guest ratios. We believe that attitude counts as much as skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we craft an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways. We look forward to receiving your application!</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Job Description:</p><br><p><b>Customer Relations Service Manager </b></p><br><p><b>Egypt </b></p><br><p><b>Full time </b></p><br><p><b>40 hours per week </b></p><br><p><b>We make Heath Happen:</b></p><br><p><b>Job Purpose</b></p><br><ul><li>Lead the end-to-end complaints management function for BEI and multiple regulators across Bupa Global , ensuring the delivery of consistently high standards of complaint handling and full compliance with the regulatory requirements of multiple jurisdictions and governing authorities.</li><li>Provide strategic oversight of operational and regulatory risks within the Customer Relations function, implementing robust controls and effective risk mitigation measures, while ensuring timely escalation of material risks to senior stakeholders and relevant governance forums.</li><li>Ensure ongoing adherence to Financial Regulatory Authority (FRA) requirements and other applicable regulatory frameworks, maintaining a strong culture of compliance, governance, and customer fairness.</li><li>Oversee the production and continuous enhancement of departmental management information, regulatory reporting, and governance packs, ensuring reporting is accurate, insightful, and fit for executive and committee-level review.</li><li>Drive a comprehensive complaint root cause analysis framework, identifying systemic issues and partnering with cross-functional stakeholders to implement sustainable corrective actions and deliver measurable business improvements, while embedding lessons learned into operational processes, controls, and customer outcomes.</li><li>Provide expert analysis and interpretation of regulatory developments, emerging risks, and complaint trends, presenting clear recommendations and insights to senior leadership and key business stakeholders.</li><li>Monitor and assess operational performance against agreed service standards, Key Performance Indicators (KPIs), and Service Level Agreements (SLAs), driving continuous improvement initiatives to enhance efficiency, quality, and customer satisfaction.</li><li>Lead, coach, and develop a high-performing Complaints team, fostering a culture of accountability, continuous improvement, and customer advocacy. Ensure effective succession planning, talent development, performance management, and employee engagement, while building the capabilities required to meet evolving business, regulatory, and customer expectations.</li><li>Ensure robust competency, training, and accreditation frameworks are maintained across the function, enabling the team to perform effectively within their roles and remain compliant with Bupa Global's Training &amp; Competency requirements.</li><li>Support the business in the preparation, validation, and submission of data used within regulatory reporting and statutory returns, ensuring accuracy, integrity, and compliance.</li><li>Champion the delivery of an exceptional customer experience within the Customer Relations and Customer Operations functions, providing inspirational leadership to the team and fostering a culture of accountability, engagement, and service excellence.</li><li>Build strong relationships with regulators, internal governance bodies, and senior business leaders, acting as a trusted advisor on complaints management, customer outcomes, regulatory compliance, and operational excellence.</li></ul><p><b>How you’ll help us make health happen:</b></p><br><p><b>Deliver the agreed customer service experience through:&nbsp;&nbsp;</b></p><br><ul><li>Coaching,&nbsp;developing&nbsp;and leading a highly skilled team&nbsp;&nbsp;</li></ul><ul><li>Managing absences to the agreed standard&nbsp;&nbsp;</li></ul><ul><li>Dealing with any performance issues&nbsp;&nbsp;</li></ul><ul><li>Complete regular 121s with all team members&nbsp;&nbsp;</li></ul><ul><li>Managing team performance and ensuring the agreed service experience&nbsp;&nbsp;</li></ul><ul><li>Focus on driving the key targets meeting the quality standards for complaints handling as well as the regulatory timelines for complaints handling&nbsp;</li></ul><ul><li>Ensure that resources are managed in line with the workforce plan&nbsp;&nbsp;</li></ul><ul><li>Work closely with the Continuous Improvement Partners and other Service Managers to ensure ongoing improvement and alignment&nbsp;&nbsp;</li></ul><ul><li>Hold regular team meetings to ensure&nbsp;good quality&nbsp;two way&nbsp;communication&nbsp;&nbsp;</li></ul><ul><li>Support recruitment as&nbsp;required&nbsp;&nbsp;</li></ul><ul><li>Drive the communication process with the department, including responsibility for all messages that are conveyed (content and style)&nbsp;&nbsp;</li></ul><ul><li>Accountable for the resolution of customer related issues that are&nbsp;identified&nbsp;by your team. Responsible for identifying&nbsp;/&nbsp;removing any barriers that&nbsp;impacts&nbsp;the delivery of outstanding customer satisfaction&nbsp;&nbsp;</li></ul><ul><li>Ensures&nbsp;high levels&nbsp;of employee engagement, measured through&nbsp;People Pulse&nbsp;(Glint&nbsp;Survey) scores. Understands,&nbsp;acts&nbsp;and shares&nbsp;survey&nbsp;results with the team, building relevant actions plans for improvement.&nbsp;&nbsp;</li></ul><ul><li>Ensure there are&nbsp;high levels&nbsp;of team working and that the team is aligned and engaged with Bupa’s purpose and goals&nbsp;&nbsp;</li></ul><ul><li>Being a role model for the team&nbsp;demonstrating&nbsp;outstanding personal behaviours and performance. Being an ambassador for the function&nbsp;&nbsp;</li></ul><ul><li>Responsible for discovering and implementing potential opportunities for improving the customer experience.&nbsp;&nbsp;</li></ul><ul><li>Adherence to required regulatory guidelines and specifically&nbsp;FRA&nbsp;regulations&nbsp;&nbsp;</li></ul><ul><li>Ensuring the customer is treated in a fair and consistent manner when raising a complaint with Bupa Global&nbsp;</li></ul><ul><li>Ensure the team is following&nbsp;the complaints process and&nbsp;is&nbsp;resolving&nbsp;the cases&nbsp;satisfactorily and&nbsp;in accordance with&nbsp;FRA,&nbsp;FCA&nbsp; FSC&nbsp;and TCF principles or equivalent for other countries&nbsp;</li></ul><ul><li>Responsible for discovering and implementing potential opportunities&nbsp;from the unhappy customers and other stakeholders&nbsp;for improving the customer experience.&nbsp;</li></ul><p><b><i>Role specific accountabilities</i></b>&nbsp;</p><br><ul><li>This is a regulated role by the FRA who will represent Bupa in complaints disputes and any relevant regulatory activities .</li><li>Accountable for design, delivery &amp; adherence to Global regulatory complaints processes and frameworks&nbsp;&nbsp;</li></ul><ul><li>To&nbsp;represent&nbsp;and make decisions on behalf of the&nbsp;Chairman, Chief Executive, General Manager, Directors and Heads of&nbsp;Departments in the case of correspondence and escalated complaints from customers, providers, group&nbsp;secretaries&nbsp;and brokers&nbsp;</li></ul><ul><li>Develop effective complaint root cause analysis and work with senior leadership of other business areas to implement positive learning outcomes&nbsp;</li></ul><ul><li>Identify&nbsp;operational Risks and implement mitigating controls, with&nbsp;appropriate risk&nbsp;escalation where necessary to ensure adherence to&nbsp;appropriate&nbsp;FRA&nbsp;and other regional regulatory requirements&nbsp;</li></ul><ul><li>Review and contest (where&nbsp;appropriate)&nbsp;FRA&nbsp;decisions, and incorporate learning outcomes into process improvements, act as Bupa&nbsp;Global’s&nbsp;focal point with the relevant regulators .&nbsp;&nbsp;&nbsp;</li></ul><ul><li>To champion fair outcomes for customers, effective management of conduct risks and to promote Bupa’s values and best practice in complaint handling.&nbsp;</li></ul><ul><li>Management of reporting in relation to complaints for the Regulators,&nbsp;Compliance&nbsp;and wider business.&nbsp;</li></ul><p><b>Key Skills / Qualifications needed for this role:</b></p><br><p>As this is a regulated role within BEI , the following skills are required :</p><br><ul><li>Significant people leadership and line management experience is essential in a related servicing/customer facing environment. Candidates must be able to demonstrate a successful track record of leading, developing, and inspiring teams to deliver exceptional customer, regulatory, and business outcomes.</li></ul><ul><li>Strong performance management and mentoring capabilities.</li></ul><ul><li>Ability to develop workforce planning strategies, resource allocation models, and capacity management plans to support business growth and regulatory requirements.</li><li>Proven experience in talent management, succession planning, coaching, and performance development.</li><li>Experience in managing teams while fostering an inclusive and collaborative working environment.</li><li>Experience leading organizational change, transformation initiatives, and the implementation of new operating models.</li><li>Ability to influence and collaborate effectively with senior executives, regulators, auditors, and external stakeholders</li><li>Background in the global health insurance market, or relevant transferable skills and knowledge from other financial services industries such as Life Insurance, Retail, Commercial or Investment Banking and Wealth Management.&nbsp;</li><li>Flexibility to work occasional bank holidays may be required to support the achievement of regulatory complaint handling SLAs</li><li>Relevant qualification in complaint handling environment or regulated role or related studies is preferred&nbsp;&nbsp;</li><li>Experience producing management reports, dashboards, and performance metrics.</li><li>Proficiency in identifying trends and recommending service improvements.</li><li>strong Stakeholder and customer relationship management skills</li><li>Strong decision-making, negotiation, and conflict-resolution abilities<br>Strong capability in performance management, including setting KPIs, conducting performance reviews, and implementing improvement plans.</li><li>Experience overseeing complaint governance frameworks, regulatory reporting, and executive-level risk management.</li><li>Strong understanding of conduct risk, customer fairness principles, and complaint-related regulatory obligations.</li><li>Ability to translate regulatory requirements into operational processes, controls, and team objectives.</li></ul><p>&nbsp;<b>Why Bupa?</b></p><br><p>Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living, travelling or working abroad.</p><br><p>Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with Sukoon), Egypt and Hong Kong (China) as well as regional offices in mainland Singapore, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador.</p><br><p>Time Type:</p><br>Full time<p>Job Area:</p><br>Delivery and Operations<p>Locations:</p><br>Egypt - Cairo </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are looking for a Senior Backend Developer ready to build in an AI-native environment, where LLMs, automation, and intelligent integrations are part of everyday engineering and not a future roadmap item.<br> You will work alongside developers, designers, project managers, and clients to deliver high-quality platforms that create real business value, using modern technologies and AI-powered tools where they add value.<br> About Significa Significa is a strategic digital agency helping organizations create digital experiences and technology solutions since 2006.<br> Today, we are a team of 80+ professionals across our offices in Athens and Cairo, partnering with leading organizations in Banking, Finance, Insurance, Travel and Tourism to deliver digital experiences and technology solutions that drive growth and innovation.<br> What you will do Develop and maintain backend systems and web applications Build integrations with APIs and third-party platforms Design and implement new features and services Participate in architecture and technical design decisions Optimize and support existing applications Collaborate with developers, designers, project managers, and clients Mentor junior developers and contribute to engineering best practices What we are looking for Must have 5+ years of backend development experience Strong knowledge of C# and ASP.<br>NET MVC Experience with .<br>NET 5+ / .NET Core Experience with REST APIs and web services Experience with Sitecore, Umbraco or Kentico CMS platforms Git version control Understanding of SOLID principles and secure coding practices (OWASP) Strong analytical and problem-solving skills Comfortable using AI tools (e.<br>g. Claude, Claude Code) to improve productivity and accelerate delivery, while maintaining full ownership, critical thinking, and accountability for the quality of your work Professional proficiency in English What Makes you Successful Collaborative and team-oriented mindset Respectful and professional communication Ownership and accountability Strong problem-solving skills Curiosity and continuous learning Nice to have Docker Azure or AWS CI/CD pipelines Microservices architecture Experience integrating LLM APIs (OpenAI, Azure OpenAI, Anthropic) Familiarity with vector databases (e.<br>g. Pinecone, pgvector, Qdrant) Exposure to AI agent frameworks (e.<br>g. Semantic Kernel, LangChain) Tech Stack C# • ASP.<br>NET MVC • .<br>NET Core • REST APIs • Git • Docker • Azure • OpenAI / Azure OpenAI What we offer Your Balance Hybrid working model Flexible working hours Competitive salary package Private Medical &amp; Life Insurance Your Development Structured onboarding and training program Dedicated training budget for personal and professional development Continuous development of competencies, including structured exposure to AI tools and practices Exposure to challenging projects across multiple industries Clear career progression opportunities Your Environment Work alongside experienced designers, developers and project managers in a collaborative environment.<br> A modern workspace designed to encourage co-creation, collaboration, and innovation A culture built on quality, teamwork and continuous improvement Ready to join us ?<br> If you're excited about building high-quality software in a world where AI is reshaping what's possible — and you want to be at the front of that — we would love to hear from you.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Job Description</b><span>Overview </span><span>Your role </span><p>As a Highway Engineer, you will support the design and delivery of highway projects and be responsible for:</p><br><ul><li>Preparing highway design drawings, reports, and technical documentation.</li><li>Supporting senior engineers in the delivery of design projects.</li><li>Coordinating with multidisciplinary teams to ensure efficient project delivery.</li><li>Maintaining technical quality standards and ensuring compliance with project requirements.</li><li>Delivering assigned tasks within agreed timelines and budgets.</li><li>Liaising with clients and project stakeholders in a professional and responsive manner.</li></ul><span>About you </span><p><i>Essential</i></p><br><ul><li>Bachelor's Degree in Civil Engineering from a recognized university.</li><li>3 to 5 years of relevant experience in highway design consultancy projects.</li><li>Proficient in Civil 3D, OpenRoads Designer, and AutoCAD.</li><li>Good understanding of highway design codes and standards (KSA, UAE, Qatar, DMRB, and AASHTO).</li><li>Experience in applying quality standards and project procedures.</li><li>Good working knowledge of Microsoft Office applications.</li><li>Strong verbal and written communication skills.</li><li>Experience contributing to the successful delivery of highway design projects.</li></ul><p><i>Desirable</i></p><br><ul><li>Good practical experience in the use of Civil 3D, OpenRoads Designer, and AutoCAD.</li><li>Experience using Autodesk Civil 3D for highway design projects.</li><li>Exposure to the design of interchanges and grade-separated junctions.</li><li>Experience in the design of drainage and utility coordination.</li><li>Working knowledge of Middle East highway design standards and requirements.</li></ul><p>The Individual</p><br><ul><li>Be self-motivated, proactive, and eager to develop professionally.</li><li>Have a strong technical foundation in highway engineering and design.</li><li>Be capable of working independently while contributing effectively within a team environment.</li><li>Demonstrate excellent communication and interpersonal skills.</li><li>Build effective working relationships with colleagues and clients.</li><li>Possess good written and spoken English skills suitable for a professional business environment.</li><li>Be based in Cairo, Egypt.</li></ul><span>Rewards &amp; benefits</span><p>Explore the rewards and benefits that help you thrive – at every stage of your life and your career.</p><br><p>This includes:</p><br><ul><li>Comprehensive life insurance coverage</li><li>Medical insurance for you and your dependents</li><li>Annual leave balance in accordance with local labour law</li><li>Flexible and hybrid work solutions</li><li>Opportunity for local and global internal transfers</li><li>Company gratuity scheme</li><li>Discretionary bonus program</li><li>Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition</li></ul><p>Seize every opportunity to sharpen your skills, expand your expertise, and be recognized for the impact you make.</p><br><span>About AtkinsRéalis</span>&nbsp;<p>We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people.</p><br><p>Find out more.&nbsp; &nbsp;</p><br><b>Worker Type</b>Employee<b>Job Type</b>Regular<p><span><i>At </i></span> <i><span>AtkinsRéalis</span></i><span><i>, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. &nbsp;</i></span></p><br> </div>