Insurance Coordinator Jobs - Cairo Egypt
5589 Jobs Found
Four Seasons Hotel Riyadh
Egypt - Cairo
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p><strong>La Compagnie Four Seasons</strong></p>
<p>Four Seasons est classé par le magazine Fortune parmi les 100 meilleures compagnies dans lesquelles il fait bon travailler, et ce, chaque année depuis 1998.</p>
<p>Avec 135 hôtels dans plus de 50 pays, Four Seasons n’a de cesse d’élever l’expérience client grâce à son innovation constante et des standards de qualité d’excellence.</p>
<p>La culture Four Seasons est basée sur notre Règle d’Or, profondément ancrée en chacun de ses collaborateurs. Tous partagent un même objectif afin d’offrir un service exceptionnel à nos clients.</p>
<p>Chez Four Seasons, nous croyons qu'il est important de reconnaître un visage familier, d’accueillir et de traiter chaque client et chaque employé comme nous aimerions être traités nous-mêmes.</p>
<p>Que vous travailliez avec nous ou que vous séjourniez avec nous, notre mission est de vous offrir des souvenirs qui resteront à jamais dans votre cœur. Nous sommes convaincus de l’importance de connecter de façon naturelle et chaleureuse avec nos clients et nos équipes.</p>
<p>Nous sommes fiers de permettre à l'ensemble de nos employés d’être les acteurs de chacune des émotions offertes à nos clients !</p>
<p><strong>Four Seasons Hotel George V Paris</strong></p>
<p>Le Four Seasons George V se situe à quelques pas seulement des Champs-Élysées, au cœur du célèbre Triangle d'Or de Paris et non loin de l’avenue Montaigne et de ses boutiques de luxe.</p>
<p>Plusieurs fois élu meilleur hôtel au monde avec ses 6 étoiles au Guide Michelin, ses 243 chambres et suites et son spa et ses 7 salons privés, nous vous proposons de débuter votre carrière en rejoignant nos équipes et de poursuivre à terme une évolution à l’international.</p>
<p>Nous recherchons pour notre établissement parisien un(e) agent de réservations (H/F) expérimenté et qualifié.</p>
<p>Le/la candidat(e) doit être titulaire d’une autorisation de travail conforme à la législation française.</p>
<p>Un niveau courant de français et d’anglais est requis.</p>
<p>Poste basé à Paris.</p>
<h4>Profil recherché</h4>
<p>L’agent de réservation s’assure de la prise en charge des demandes de réservations effectuées par nos clients.</p>
<p>Ces demandes peuvent provenir de différents canaux (téléphone, chat, emails, réservations effectuées par GDS).</p>
<p>L’une des responsabilités principales d’un agent de réservation consiste à répondre aux demandes téléphoniques de réservations. En ce sens, l’agent est avant tout un vendeur qui se doit de connaître parfaitement l’hôtel et ses services, les différentes catégories de chambre ou de suites ainsi que ce qui les caractérisent et de concrétiser les demandes.</p>
<p>L’un des autres aspects de la fonction d’agent de réservation consiste à faire un suivi administratif des différentes demandes : traiter les correspondances reçues par email ou téléphone, s’assurer du bon suivi des différentes tâches à effectuer lors d’un shift et être informé des dernières mises à jour au sein du service.</p>
<p>L’agent de réservation doit faire preuve d’un bon esprit d’équipe, avoir une excellente présentation, avoir une bonne élocution et de bonnes compétences relationnelles pour correspondre aux attentes d’une clientèle haut de gamme. Des qualités organisationnelles et une bonne gestion du stress sont également des éléments clés.</p>
<h4>Fonctions essentielles</h4>
<ul>
<li>Savoir vendre nos chambres et mettre en valeur l’hôtel en général tout en faisant preuve de rigueur et d’organisation.</li>
<li>Savoir anticiper les besoins des clients.</li>
<li>Répondre aux appels téléphoniques et optimiser la vente de nos chambres et suites.</li>
<li>Faire preuve de gentillesse, de rigueur et d’esprit d’équipe.</li>
<li>Avoir une bonne connaissance de l’hôtel, des différents points de ventes et services, des chambres et suites que nous proposons.</li>
<li>Enregistrer les réservations, les confirmer et faire un suivi par rapport au paiement.</li>
<li>Mettre à jour les réservations enregistrées dans Opéra dans les dernières 24 heures effectuées par nos partenaires.</li>
<li>Traiter les traces et commentaires client permettant de s’assurer du bon suivi afin de préparer le séjour de nos clients.</li>
<li>Faire le suivi des no shows (annulations).</li>
<li>Effectuer le contrôle de l’ensemble des réservations 3 jours précédant l’arrivée des clients.</li>
</ul>
<h4>Fonctions secondaires :</h4>
<ul>
<li>Respecter l’ensemble des dispositions applicables aux employés : procédure.</li>
<li>S’assurer que le bureau soit en ordre et propre.</li>
<li>Former les nouveaux agents.</li>
<li>Savoir résoudre des problèmes individuellement et prendre des initiatives à bon escient.</li>
</ul>
<h4>Ce que nous offrons</h4>
<ul>
<li>Excellentes conditions de travail et de rémunération.</li>
<li>Nuitées offertes et à tarif préférentiel en fonction de l’ancienneté avec une réduction de 50% sur l’offre boisson et restauration.</li>
<li>Nombreuses offres de formation et de développement.</li>
<li>Possibilité d’évolution au sein de la compagnie.</li>
<li>Mutuelle avantageuse.</li>
<li>13ème mois.</li>
<li>Intéressement et participation.</li>
<li>Restaurant du personnel.</li>
<li>Service de lingerie.</li>
</ul>
<p>À noter qu'en raison du grand nombre de candidatures que nous recevons, seuls les profils retenus pour le poste seront contactés pour commencer un processus d’entretiens.</p></p><p></p>
Jones Lang Lasalle (JLL)
Egypt - Cairo
<p><p>JLL empowers you to shape a brighter way.</p>
<p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.</p>
<p>We are looking for a workplace experience ambassador for our integrated facility management business line.</p>
<h4>About JLL</h4>
<p>We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.</p>
<p>If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!</p>
<h4>Role purpose</h4>
<p>The workplace experience ambassador team are the owners of the internal and external visitor experience. The role exists to provide the highest possible standards of engagement with our internal and external customers through all front-of-house and meeting & event services. Whilst providing front of house services is a key deliverable, the team is also responsible for standards of presentation, administration and delivery of all meeting and events services and areas, so will work in a variety of settings. Building ambassadors must be customer and quality obsessed, demonstrate a high level of security awareness at all times and have clear knowledge of all onsite emergency and evacuation procedures.</p>
<h4>What this job involves</h4>
<ul>
<li>Take ownership of the internal and external visitor experience, to ensure all interactions leave the customer with a positive, memorable experience</li>
<li>Delivery of all core front of house services such as sign-in, badging, luggage, lost and found and deliveries</li>
<li>Receive, direct and relay telephone, email and other queries via front of house</li>
<li>Greet, assist and direct candidates, new hires, visitors and the general public appropriately</li>
<li>Continual awareness of all onsite events, to ensure visitor experience is personalised and optimised</li>
<li>Proactively contribute to maintaining the highest standards of presentation and functionality across the identified front of house and meeting and event areas, with great attention to detail</li>
<li>Undertake physical setup of meeting and event spaces, in line with team guidelines and EHS considerations</li>
<li>Monitor meeting room environments including furniture, signage, equipment, temperature, fabric and consumables, ensuring fine detail is captured</li>
<li>Create and efficiently maintain up-to-date outlook, conference room finder and SharePoint room booking systems for the identified meeting and event spaces</li>
<li>High awareness of local area services such as shops, restaurants, hotels and transport, in order to support customers</li>
<li>Daily liaison with one-team partners such as security and janitorial teams on the coordination of meetings and events</li>
<li>Provide timely, accurate and personalized response to meetings and events enquiries</li>
<li>Work flexibly in different settings as part of the team</li>
<li>Coordinate the daily updating of room booking displays in line with local and regional processes</li>
<li>Play a key part in supporting onsite space audits and walk-the-store processes</li>
<li>Support and cover other facilities team services as required, such as trouble ticket requests, incoming and outgoing mail and courier services, site inspections, and one-off or administrative tasks</li>
<li>Every day is different, and in all these activities, we’d encourage you to show your ingenuity.</li>
</ul>
<h4>Sounds like you? To apply you need to be / have:</h4>
<ul>
<li>Experience in reception, concierge or related field</li>
<li>Previous catering or hospitality experience is desirable</li>
<li>Excellent people skills and ability to interact with a wide range of client staff and demands</li>
<li>Previous experience of working within a high profile corporate environment</li>
<li>Facilities management exposure would be beneficial</li>
<li>Fluency in English and local language</li>
<li>Strong PC literacy and proven ability to manage daily activities using various systems</li>
<li>Very high attention to detail</li>
<li>Outstanding customer service skills with the ability and confidence in communicating to customers at all levels, both written and verbal</li>
<li>Ability to maintain professionalism at all times and be an ambassador of the team</li>
<li>Be an excellent team player with the want to go above and beyond for each other</li>
</ul>
<h4>What you can expect from us</h4>
<p>You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.</p>
<p>Our total rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.</p>
<p>Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.</p>
<p><strong>Location:</strong><br>
On-site – Cairo, EGY</p>
<p><strong>Job tags:</strong><br>
Hiring</p>
<p>If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!</p>
<p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.</p>
<p>Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.</p>
<p>Jones Lang LaSalle (“JLL”) is an equal opportunity employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may request an accommodation through the appropriate channels. Please direct any other general recruiting inquiries to the company’s contact resources.</p></p><p></p>
Vodafone Qatar
Egypt - Cairo
<p><h4>Who we are</h4>
<p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking an E2E Commercial & Revenue Analyst to support VOIS’s commercialisation transformation by acting as the key link between Service Towers and central functions. This role is responsible for ensuring accurate, timely, and compliant customer billing through effective end-to-end coordination of the revenue assurance lifecycle.</p>
<p>The successful candidate will drive the quality and timeliness of monthly quantity submissions, maintain data integrity across systems, provide actionable consumption insights, and strengthen governance across Service Towers, Marketplace, Finance, Billing, and Transformation teams. This is an excellent opportunity for an individual who thrives in a dynamic environment, enjoys solving complex business challenges, and can translate data into meaningful commercial insights that support business decisions and customer conversations.</p>
<h4>What you’ll do</h4>
<ul>
<li>Own and govern the end-to-end transfer, validation, and integrity of P*Q data across Marketplace, Finance, and Billing systems, ensuring billing readiness and compliance with governance controls.</li>
<li>Act as the primary point of contact between Service Towers, Marketplace, Finance, Billing teams, and Portfolio Leads to ensure alignment on:
<ul>
<li>Consumption performance</li>
<li>Variance against budget and forecast</li>
<li>Data quality risks and issues</li>
<li>Financial and operational impacts</li>
</ul>
</li>
<li>Establish and facilitate regular stakeholder engagement forums to review insights, address risks, and align on priorities and actions.</li>
<li>Deliver monthly consumption reporting and insight, including:
<ul>
<li>Variance analysis (e.g. DB vs RF)</li>
<li>Trend analysis</li>
<li>Identification of data quality and performance issues</li>
</ul>
</li>
<li>Own the adoption and enablement of consumption reporting by:
<ul>
<li>Delivering training sessions, walkthroughs, and onboarding support</li>
<li>Managing user access requests and permissions</li>
<li>Explaining reporting methodologies, metrics, and business logic</li>
<li>Supporting users to derive actionable insights from data</li>
<li>Communicating the business value of consumption reporting</li>
<li>Acting as the subject matter expert for reporting-related queries</li>
</ul>
</li>
<li>Drive proactive monthly quantity (Q) collection across Service Towers, ensuring adherence to timelines, approval readiness, risk identification, and issue mitigation.</li>
<li>Lead end-to-end cross-functional issue management through:
<ul>
<li>Issue logging and tracking</li>
<li>Triage and impact assessment</li>
<li>Ownership assignment and coordination</li>
<li>Resolution planning and execution</li>
<li>Governance reporting and audit trail maintenance</li>
<li>Closure management and stakeholder communication</li>
</ul>
</li>
<li>Partner closely with Transformation teams to identify process improvements, enhance operational efficiency, and support the successful delivery of business transformation initiatives.</li>
<li>Monitor and improve revenue assurance outcomes, billing accuracy, and compliance with governance standards.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>Strong stakeholder management and influencing skills, with the ability to drive outcomes across multiple teams and functions.</li>
<li>Ability to build trusted, collaborative relationships within a complex and highly cross-functional environment.</li>
<li>Excellent communication skills, with the ability to explain complex processes, reporting, and data insights to a wide range of stakeholders.</li>
<li>Strong analytical and problem-solving capabilities, with experience in reporting, trend analysis, and data interpretation.</li>
<li>Understanding of complex end-to-end operational, commercial, and billing processes.</li>
<li>Comfortable operating within evolving environments and capable of defining, shaping, and embedding new processes and ways of working.</li>
<li>Strong proficiency in data analysis and reporting using Excel-based tools and templates.</li>
<li>Experience working within cross-functional operational, commercial, or transformation environments.</li>
<li>Knowledge of billing, finance, or revenue assurance processes is desirable.</li>
<li>Demonstrates ownership, initiative, accountability, and a continuous improvement mindset.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Opportunity to play a key role in a strategic commercialisation and transformation programme.</li>
<li>Exposure to senior stakeholders across Service Towers, Finance, Billing, Marketplace, and Transformation functions.</li>
<li>Ability to influence end-to-end revenue assurance and billing outcomes across a global organisation.</li>
<li>Opportunity to shape and embed new governance, reporting, and operational processes.</li>
<li>Broad visibility across commercial, financial, operational, and customer-focused activities.</li>
<li>Development opportunities within a highly collaborative, international environment.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced revenue assurance and commercial governance practices.</li>
<li>End-to-end billing lifecycle management and operational controls.</li>
<li>Data quality management and reporting optimisation.</li>
<li>Financial variance analysis, forecasting, and consumption performance reporting.</li>
<li>Stakeholder engagement and influence across complex organisational structures.</li>
<li>Transformation programme delivery and process improvement methodologies.</li>
<li>Commercial insight generation and business storytelling using data.</li>
<li>Cross-functional issue management and governance leadership.</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<p><strong>Alert</strong><br>
Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
Four Seasons Hotel Riyadh
Egypt - Cairo
<p><h4>About Four Seasons</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location</h4>
<p>La Compagnie Four Seasons</p>
<p>Four Seasons est classé par le magazine Fortune parmi les 100 meilleures compagnies dans lesquelles il fait bon travailler, et ce, chaque année depuis 1998.</p>
<p>Avec 135 hôtels dans plus de 50 pays, Four Seasons n’a de cesse d’élever l’expérience client grâce à son innovation constante et des standards de qualité d’excellence.</p>
<p>La culture Four Seasons est basée sur notre Règle d’Or, profondément ancrée en chacun de ses collaborateurs. Tous partagent un même objectif afin d’offrir un service exceptionnel à nos clients.</p>
<p>Chez Four Seasons, nous croyons qu'il est important de reconnaître un visage familier, d’accueillir et de traiter chaque client et chaque employé comme nous aimerions être traités nous-mêmes.</p>
<p>Que vous travailliez avec nous ou que vous séjourniez avec nous, notre mission est de vous offrir des souvenirs qui resteront à jamais dans votre cœur. Nous sommes convaincus de l’importance de connecter de façon naturelle et chaleureuse avec nos clients et nos équipes.</p>
<p>Nous sommes fiers de permettre à l'ensemble de nos employés d’être les acteurs de chacune des émotions offertes à nos clients !</p>
<p><strong>Four Seasons Hotel George V Paris</strong></p>
<p>Le Four Seasons George V se situe à quelques pas seulement des Champs-Élysées, au cœur du célèbre Triangle d'Or de Paris et non loin de l’avenue Montaigne et de ses boutiques de luxe.</p>
<p>Plusieurs fois élu meilleur hôtel au monde avec ses 6 étoiles au Guide Michelin, ses 243 chambres et suites et son spa et ses 7 salons privés, nous vous proposons de débuter votre carrière en rejoignant nos équipes et de poursuivre à terme une évolution à l’international.</p>
<p>Nous recherchons pour notre établissement parisien un(e) Assistant(e) Concierge - CDD à compter du mois d'août 2026 (H/F) expérimenté et qualifié.</p>
<p>Le/la candidat(e) doit être titulaire d’une autorisation de travail conforme à la législation française.</p>
<p>Un niveau courant de français et d’anglais sont requis.</p>
<p>Poste basé à Paris.</p>
<h4>Profil recherché</h4>
<p>Le poste d’Assistant Concierge en Contrat à Durée Déterminée au Four Seasons Hôtel George V est un rôle exigeant, mais d’une importance capitale : il/elle laisse aux clients une impression durable, unique, et déterminante dans leur perception de la qualité du service reçu. Plus qu’au service des clients, l’Assistant(e) Concierge se met également au service de l’ensemble de l’hôtel… et de sa ville, dont il/elle est un véritable ambassadeur.</p>
<p>Le métier d’Assistant(e) Concierge exige rigueur et précision. Il/elle ne présume pas et ne promet pas à la légère, mais fait siens les besoins et les questions de ses interlocuteurs, en s’investissant avec la même implication que si ces demandes étaient les siennes. Il ne dit jamais « non », car pour chaque question ou difficulté, il existe une solution.</p>
<p>Il/elle est essentiel de rappeler ce qui distingue un service de conciergerie à l’heure où les moyens d’information et de réservation sont accessibles à tous : la valeur ajoutée d’un Assistant(e) Concierge réside dans la pertinence et la personnalisation de ses réponses. Pour cela, il/elle doit rester en permanence à la pointe de l’information, connaître sa ville, son réseau et ses partenaires mieux que quiconque, et cultiver des relations privilégiées.</p>
<p>Le Four Seasons Hotel George V, Paris est fier d’être devenu le premier hôtel au monde à accueillir sous un même toit le plus grand nombre de concierges « Les Clefs d’Or », grâce à l’arrivée récente de deux nouveaux membres au sein de l’équipe, portant à 11 le nombre total de titulaires de cette distinction prestigieuse.</p>
<p>Ce jalon rare est un hommage à l’expertise, au dévouement et à la passion inégalés de notre équipe. Les clés dorées qu’ils arborent fièrement sont plus qu’un symbole : elles représentent un sceau de confiance, d’excellence et de service véritablement personnalisé. Le genre de service qui transforme un séjour en un souvenir inoubliable.</p>
<p>Par son élégance irréprochable, sa courtoisie et son éducation, le Concierge incarne l’image et les valeurs de Four Seasons, non seulement auprès de la clientèle, mais également auprès de tous ses interlocuteurs.</p>
<p>Si ce métier s’apprend en grande partie sur le terrain, c’est surtout par l’attitude que l’on ouvre les bonnes portes : sourire, amabilité, courtoisie, discrétion, humour et charme sont ses meilleures armes pour créer des connexions solides et satisfaire les clients les plus exigeants.</p>
<h4>Fonctions essentielles</h4>
<ul>
<li>Avoir une bonne maîtrise de la langue française, lue, écrite et parlée.</li>
<li>Avoir une bonne connaissance de la langue anglaise, lue, écrite et parlée.</li>
<li>Avoir une expression orale raffinée, expression écrite soignée.</li>
<li>Rester calme dans des situations d’urgence et de stress.</li>
<li>Être patient, faire preuve de tact, d’empathie et de compréhension.</li>
<li>Être organisé, ponctuel et rigoureux avec un bon sens d’analyse de ses priorités.</li>
<li>Extraverti, il doit faire preuve d’un excellent sens relationnel.</li>
<li>Faire preuve de la plus grande intégrité, probité et discrétion.</li>
<li>Bonne connaissance de Paris, historique, culturel, gastronomique, etc.</li>
</ul>
<h4>Ce que nous offrons</h4>
<ul>
<li>Excellentes conditions de travail et de rémunération.</li>
<li>Nuitées offertes et à tarif préférentiel en fonction de l’ancienneté avec une réduction de 50% sur l’offre boisson et restauration.</li>
<li>Nombreuses offres de formation et de développement.</li>
<li>Possibilité d’évolution au sein de la compagnie.</li>
<li>Mutuelle avantageuse.</li>
<li>13ème mois.</li>
<li>Intéressement et participation.</li>
<li>Restaurant du personnel.</li>
<li>Service de lingerie.</li>
</ul>
<p>À noter qu'en raison du grand nombre de candidatures que nous recevons, seuls les profils retenus pour le poste seront contactés pour commencer un processus d’entretiens.</p></p><p></p>
Egypt - Cairo
<p><h4>Job summary</h4>
<p>As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors.</p>
<p>The Executive Butler is a department head with responsibility for the successful functioning and delivery of our critical and differentiating butler services to guests. You set the tone for and are primarily accountable to providing a seamless face to the guest pre-arrival, during the guest stay and at departure. Butler services are accomplished by directly managing the Butler team – comprised of Butlers and Butler Valets – and strong coordination with other departments. The Executive Butler leads by working to continually improve guest and associate satisfaction, and maximize the financial performance of the department.</p>
<p>While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Executive Butler’s success is rooted in a deep passion for service, uncompromising standards, leadership excellence, the ability to anticipate needs, impeccable interpersonal skills and technology skills to successfully lead the Butler program.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 2 years of experience in butler services, guest relations, or related professional area; completion of a formal butler training program.</li>
<li>OR</li>
<li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; completion of a formal butler training program; no work experience required.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Managing butler services</strong></p>
<ul>
<li>Manages day-to-day butler services operations verifying that quality and standards exceed the expectations of guests on a daily basis. This includes all pre-arrival activities, Butler Service Desk operations, and Butler staff in order to provide a seamless butler program for guests.</li>
<li>Manages VIP guests. Recognizes repeat and important guests and builds rapport in order to develop personal guest contact, obtains preferences and proactively anticipates guest needs and requirement.</li>
<li>Manages VIP guests’ schedules as appropriate to support potential needs.</li>
<li>Manages the guest experience so that a high level of privacy is afforded and confidentiality is kept on behalf of VIP guests when possible.</li>
<li>Supervises Butler Service Desk and verifies resources provide seamless services during the on-site guest journey.</li>
<li>Conducts daily stand-ups and communicates clear and consistent messages through stand-ups regarding the Butler team updates and goals to produce desired results.</li>
<li>Obtains list of check-ins and VIP guests both to prepare work assignments for the Butler team.</li>
<li>Keeps the Butler team focused on the critical components of operations to drive guest satisfaction and the desired financial results.</li>
<li>Encourages and builds mutual trust, respect, and cooperation among departments such as Front Office and Housekeeping whose touch points intersect with butler services and Butler team members.</li>
<li>Serves as a role model to demonstrate appropriate behaviors and sets the bar for execution of butler services through training and mentorship.</li>
<li>Continuously strives with the team to provide the bespoke and uncompromising services.</li>
<li>Supports and trains other departments who deliver on signature services (e.g., housekeeping, room inspections, delivery).</li>
</ul>
<p><strong>Supporting management of front desk team</strong></p>
<ul>
<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li>
<li>Encourages and building mutual trust, respect, and cooperation among team members.</li>
<li>Serving as a role model to demonstrate appropriate behaviors.</li>
<li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li>
<li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li>
<li>Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.</li>
</ul>
<p><strong>Guest relations</strong></p>
<ul>
<li>Sets the standard and tone for how Butler team members drive guest relations.</li>
<li>Coaches team members to recognize and build rapport with guests.</li>
<li>Establishes processes to obtain guest preferences and proactively anticipate guest needs and requirements.</li>
<li>Verifies Butler teams manage guests’ schedules to anticipate potential needs.</li>
<li>Verifies Butler teams maintain a high level of privacy, discretion and confidentiality on behalf of guests when possible.</li>
<li>Verifies Butler teams address guests' service needs in a professional, positive, and timely manner, consistent with company policy.</li>
<li>Fosters positive guest relations by coaching team members to actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.</li>
<li>Assists other employees to verify proper coverage and prompt guest service.</li>
</ul>
<p><strong>Managing departmental costs</strong></p>
<ul>
<li>Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.</li>
<li>Manages department controllable expenses and cost per occupied room to achieve or exceed budgeted goals.</li>
<li>Supervises and approves the budgeting and ordering of product and supplies in support of butler services.</li>
<li>Manages departmental budget in such a way that the overall property financial goals are met, and supporting staff are educated on relevant details as appropriate.</li>
</ul>
<p><strong>Conducting human resources activities</strong></p>
<ul>
<li>Interviews, hires and develops Butler team members with the appropriate skills to meet the business needs of the operation.</li>
<li>Communicates performance expectations in accordance with job descriptions for each position and monitors progress.</li>
<li>Reviews staffing levels and modifies as appropriate so that butler services are delivered at the expected level, balanced with meeting financial and operational objectives. In reviewing staffing levels, creates monthly/weekly schedules, meeting departmental and individuals’ needs. Includes control of attendance by using software used by Human Resources Department.</li>
<li>Establishes and maintains open, collaborative relationships with employees and verifies employees do the same within the team.</li>
<li>Verifies recognition of employees is taking place across areas of responsibility.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
Egypt - Cairo
<p><h4>Overview of the role</h4>
<p>The retail sales representative role is crucial in building relationships with customers and supporting them in purchasing decisions from the company's diverse product line. It focuses on maintaining merchandising standards and ensuring stock availability to meet sales goals. Key to success in this role is exceeding customer expectations through understanding and meeting their needs, actively identifying sales opportunities, and effectively promoting products.</p>
<h4>What you will do</h4>
<strong>Operational & Commercial</strong><br>
<ul>
<li>Conduct a daily detailed inspection of the assigned area to review the availability and positioning of price labels, product information tags, and other communication media.</li>
<li>Review daily stock levels on all products in the assigned area and recommend orders to the shopkeeper.</li>
<li>Coordinate with the procurement executive for information pertaining to stocks in the assigned area.</li>
<li>Ensure customers are always in focus and strive to make them smile; meet and serve customers showing empathy and care.</li>
<li>Have a daily dialogue with guests to get continuous feedback about their experiences and learn more about their needs and wants, then act based on their input.</li>
<li>Be understanding and sensitive in meeting diverse customers' needs by initiating and developing effective relationships with customers, thereby establishing trust and confidence.</li>
<li>Understand and determine customers' requirements to prepare a pro forma invoice.</li>
<li>Maintain contact with and advise customers on news or recently received items of interest as well as follow up on quotations sent in an effort to convert them to actual sales.</li>
<li>Empower and encourage the team to take immediate action to meet the needs of customers and give input on how to improve service provided to them.</li>
<li>Promote sales of products by spotting and seizing sales opportunities, offering alternative solutions to problems, and suggesting add-on sales to achieve established sales targets.</li>
<li>Suggest means of improving sales to the supervisor and determine slow-moving or non-selling items, suggesting sales actions.</li>
<li>Maintain a full display of products via merchandising methods as laid down by the company.</li>
<li>Be an expert on the product range within HFB.</li>
<li>Stay aware of developments in the local market by being attentive to information given by customers, being aware of advertising and promotions in the media, and making scheduled market visits to maintain the company's competitive advantage.</li>
<li>Keep up to date with changes in the company's product range such as new items or changes in existing items; keep the sales manager informed of any customer's problems or comments on the product range and/or any gaps in the range.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>Proactivity and initiative in sales.</li>
<li>Strong communication and interpersonal skills.</li>
<li>Problem-solving abilities.</li>
<li>Customer focus and service-oriented mindset.</li>
</ul>
<h4>What qualifies you for the role</h4>
<ul>
<li>Secondary education.</li>
<li>Minimum of 3 years in a similar role.</li>
<li>Proactivity and sales-driven mindset.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Problem-solving skills.</li>
<li>Good command of English language.</li>
<li>Good command of Arabic language is preferred.</li>
</ul>
<h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands.</p>
<p>Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. By upholding our values of respect, excellence, collaboration, and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational, and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region.</p>
<p>From origination, conception, development, sales, procurement, and construction of mega-projects and the leasing, operation, and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services, and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands.</p>
<p>The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar, and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The engineering arm operates in the UAE, Qatar, Saudi Arabia, and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure, and digital transformation.</p>
<p>The technologies division provides complete business solutions to large, medium, and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others.</p>
<p>The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions, and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning, and after-sales maintenance contracts.</p></p><p></p>
Egypt - Cairo
<p><h4>Overview of the role</h4>
<p>The retail sales representative role is pivotal in establishing rapport and credibility with customers to assist them in purchasing products from the company's range. This involves maintaining high merchandising standards and ensuring stock availability to achieve sales targets. Success in this role is defined by exceeding customer expectations through understanding their needs, actively seeking sales opportunities, and promoting products effectively.</p>
<h4>What you will do</h4>
<p><strong>Operational & Commercial</strong></p>
<ul>
<li>Conduct a daily detailed inspection of the assigned area to review availability and positioning of price labels, product information tags, and other communication media.</li>
<li>Review daily stock levels on all products in the assigned area and recommend orders to the shopkeeper.</li>
<li>Coordinate with the procurement executive for information pertaining to stocks in the assigned area.</li>
<li>Ensure customers are always in focus and strive to make them smile; meet and serve customers showing empathy and care.</li>
<li>Have a daily dialogue with guests to get continuous feedback about their experiences and learn more about their needs and wants, then act based on their input.</li>
<li>Be understanding and sensitive in meeting diverse customers' needs by initiating and developing effective relationships with customers, thereby establishing trust and confidence.</li>
<li>Understand and determine customers' requirements to prepare a pro forma invoice.</li>
<li>Maintain contact with and advise customers on recently received items of interest and follow up on quotations to convert them into sales.</li>
<li>Empower and encourage the team to act immediately to meet the needs of customers and provide input on service improvements.</li>
<li>Promote sales of products by spotting and seizing sales opportunities, offering alternative solutions, and suggesting add-on sales to achieve established sales targets.</li>
<li>Suggest means of improving sales to the supervisor and identify slow-moving or non-selling items, proposing sales actions.</li>
<li>Maintain a full display of products via merchandising methods as laid down by the company.</li>
<li>Stay aware of developments in the local market by listening to customer information, monitoring advertising and promotions in the media, and making scheduled market visits.</li>
<li>Keep up to date with changes in the company's product range such as new items or changes in existing items and inform the sales manager of any customer comments or gaps in the range.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>Proactivity and initiative in sales.</li>
<li>Strong communication and interpersonal skills.</li>
<li>Problem-solving abilities.</li>
<li>Customer focus and service-oriented mindset.</li>
</ul>
<h4>What qualifies you for the role</h4>
<ul>
<li>Secondary education.</li>
<li>Minimum of 3 years of experience in a similar role.</li>
<li>Proactive and sales-driven mindset.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Problem-solving skills.</li>
<li>Good command of the English language.</li>
<li>Good command of the Arabic language is preferred.</li>
</ul>
<h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands.</p>
<p>Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational, and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region.</p>
<p>From origination, conception, development, sales, procurement, and construction of mega-projects and the leasing, operation, and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services, and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar, and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The engineering arm operates in the UAE, Qatar, Saudi Arabia, and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure, and digital transformation.</p>
<p>The technologies division provides complete business solutions to large, medium, and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions, and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning, and after-sales maintenance contracts.</p></p><p></p>
Egypt - Cairo
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>The Retail Sales Representative role is crucial in building relationships with customers and supporting them in purchasing decisions from the company's diverse product line. It focuses on maintaining merchandising standards and ensuring stock availability to meet sales goals. Key to success in this role is exceeding customer expectations through understanding and meeting their needs, actively identifying sales opportunities, and effectively promoting products.</p>
<h4>What you will do</h4>
<p><strong>Operational & Commercial</strong></p>
<ul>
<li>Conduct a daily detailed inspection of the assigned area to review the availability and positioning of price labels, product information tags, and other communication media.</li>
<li>Review daily stock levels on all products in the assigned area and recommend orders to the Shopkeeper.</li>
<li>Coordinate with the Procurement Executive for information pertaining to stocks in the assigned area.</li>
<li>Ensure customers are always in focus and strive to make them smile; meet and serve customers showing empathy and care.</li>
<li>Have a daily dialogue with guests to get continuous feedback about their experiences and learn more about their needs and wants, then act based on their input.</li>
<li>Be understanding and sensitive in meeting diverse customers' needs by initiating and developing effective relationships with customers, thereby establishing trust and confidence.</li>
<li>Understand and determine customers' requirements to prepare a pro forma invoice.</li>
<li>Maintain contact with and advise customers on news or recently received items of interest as well as follow up on quotations sent in an effort to convert them to actual sales.</li>
<li>Empower and encourage the team to take immediate action to meet the needs of customers and give input on how to improve service provided to them.</li>
<li>Promote sales of products by spotting and seizing sales opportunities, offering alternative solutions to problems, and suggesting add-on sales to achieve established sales targets.</li>
<li>Suggest means of improving sales to the supervisor and determine slow-moving or non-selling items, suggesting sales actions.</li>
<li>Maintain a full display of products via merchandising methods as laid down by the company.</li>
<li>Be an expert on the product range within HFB.</li>
<li>Stay aware of developments in the local market by being attentive to information given by customers, being aware of advertising and promotions in the media, and making scheduled market visits to maintain the company's competitive advantage.</li>
<li>Keep up to date with changes in the company's product range such as new items or changes in existing items; keep the Sales Manager informed of any customer's problems or comments on the product range and/or any gaps in the range.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>Proactivity and initiative in sales.</li>
<li>Strong communication and interpersonal skills.</li>
<li>Problem-solving abilities.</li>
<li>Customer focus and service-oriented mindset.</li>
</ul>
<h4>What qualifies you for the role</h4>
<ul>
<li>Secondary education.</li>
<li>Minimum of 3 years in a similar role.</li>
<li>Proactivity and sales-driven mindset.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Problem-solving skills.</li>
<li>Good command of English language.</li>
<li>Good command of Arabic language is preferred.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p>
<p>The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>
Egypt - Cairo
<p><strong>1. Position Overview</strong></p><p>The Planning Manager is responsible for end-to-end planning and inventory management across all business units. The role oversees demand planning, production planning, replenishment, and inventory control for both trading items and raw materials used in manufacturing. The Planning Manager drives the Sales & Operations Planning (S&OP) process, ensures optimal stock levels, and leads a cross-functional planning team to achieve supply continuity, cost efficiency, and service level targets.</p><p> </p><p><strong>2. Key Responsibilities</strong></p><p><strong> </strong></p><p><strong>A. Demand Planning & Forecasting</strong></p><p>• Develop and maintain rolling demand forecasts (monthly / quarterly / annual) across all product categories — medical devices, consumables, and raw materials.</p><p>• Collaborate with Sales, Marketing, and Business Unit Managers to gather market intelligence and incorporate into statistical forecast models.</p><p>• Monitor forecast accuracy (MAPE / Bias) and implement corrective actions to continuously improve forecasting precision.</p><p>• Analyze historical sales data, seasonality, product lifecycle stages, and market trends to refine demand signals.</p><p> </p><p><strong>B. Sales & Operations Planning (S&OP)</strong></p><p>• Facilitate and chair the monthly S&OP cycle: Pre-S&OP demand review, supply review, financial reconciliation, and Executive S&OP sign-off.</p><p>• Prepare S&OP meeting packs including demand vs. supply gap analysis, inventory projections, and risk/opportunity registers.</p><p>• Ensure alignment between commercial commitments and supply capacity across all 7 business units.</p><p>• Track and communicate consensus plan to procurement, warehouse, and finance teams.</p><p> </p><p><strong>C. Inventory Management & Optimization</strong></p><p>• Define and maintain optimum inventory levels — safety stock, reorder points, and min/max parameters — using ABC/XYZ segmentation across ~4,000 active SKUs.</p><p>• Monitor inventory health metrics: Days of Supply on Hand (DSOH), stock coverage, excess & obsolete (E&O) inventory, and slow-moving items.</p><p>• Execute periodic physical inventory counts and cycle counts; reconcile system vs. physical balances in ERP system.</p><p>• Drive inventory reduction initiatives without compromising service levels; maintain target fill rate across all product categories.</p><p>• Manage shelf-life and expiry risk for medical consumables and pharmaceutical-grade raw materials.</p><p><strong> </strong></p><p><strong>D. Production Planning (MTO / MTS)</strong></p><p>• Develop and release Master Production Schedules (MPS) for Make-to-Stock (MTS) and Make-to-Order (MTO) products aligned with capacity constraints.</p><p>• Coordinate with Manufacturing and Quality teams to incorporate production lead times, batch sizes, and changeover requirements into plans.</p><p>• Monitor production adherence to plan (Schedule Attainment %) and escalate deviations in a timely manner.</p><p>• Plan raw material requirements using MRP outputs and ensure materials are available ahead of production schedules.</p><p> </p><p><strong>E. Purchase Requisitions (PRs)</strong></p><p>• Issue and manage Purchase Requisitions (PRs) for all trading items, raw materials, and imported goods across 40+ foreign agents/suppliers.</p><p>• Review and approve replenishment orders generated from MRP/DRP runs in ERP system</p><p>• Coordinate with the Procurement team on supplier lead times, MOQs, LC requirements, and import documentation to align purchase plans.</p><p>• Manage order prioritization during supply shortages or disruptions, ensuring critical items are sourced on time.</p><p> </p><p><strong>F. Team Leadership & Development</strong></p><p>• Directly manage and develop the planning team (demand planners, inventory analysts, production planners, and data analysts).</p><p>• Set clear KPIs, conduct regular performance reviews, and build individual development plans for team members.</p><p>• Foster a culture of continuous improvement, data-driven decision making, and cross-functional collaboration.</p><p>• Conduct training on planning tools, ERP system usage, and best-practice supply chain methodologies.</p><p> </p><p><strong>G. Reporting & Analytics</strong></p><p>• Prepare and present monthly planning dashboards covering: DSOH, forecast accuracy, stock coverage, fill rate, E&O value, and PR/PO cycle time.</p><p>• Provide the Supply Chain Director with regular insights on supply risks, inventory exposure, and improvement opportunities.</p><p>• Develop and maintain ERP reports and Power BI / Excel dashboards for planning performance tracking.</p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p><strong>3. Required Qualifications</strong></p><p><strong>Education</strong></p><p>• Bachelor’s degree in supply chain management, Industrial Engineering, Business Administration, Pharmacy, or a related field.</p><p><strong>Professional Experience</strong></p><p>• Minimum 8–10 years of progressive experience in supply chain planning, with at least 3 years in a managerial role.</p><p>• Proven experience in the medical devices, pharmaceutical, or FMCG industry — preferably within Egypt or the MENA region.</p><p>• Demonstrated track record of managing planning for both trading (import) and manufacturing (MTO/MTS) environments.</p><p>• Hands-on experience managing large SKU portfolios (>1,000 SKUs) with multiple product categories and diverse supplier bases.</p><p>• Prior exposure to S&OP facilitation and cross-functional stakeholder management at a senior level.</p><p><strong>Professional Certifications (Preferred)</strong></p><p>• CPIM (Certified in Planning and Inventory Management) - Preferred</p><p> </p><p><strong>4. Required Skills & Competencies</strong></p><p><strong>Technical Skills</strong></p><p>• Deep expertise in demand planning, MRP/DRP, MPS, safety stock modelling, and inventory optimization techniques.</p><p>• Proficiency with ERP systems — MS Dynamics 365 (preferred), or equivalent; ability to configure and leverage planning modules.</p><p>• Strong command of ABC/XYZ inventory segmentation, EOQ/ROP models, and service-level target setting.</p><p>• Advanced Excel skills (pivot tables, solver, scenario modelling); experience with Power BI or similar BI tools is a plus.</p><p>• Familiarity with import/export operations, LC mechanics, and coordination with foreign agents and freight forwarders.</p><p>• Understanding of medical device regulatory requirements (MOHP, GAFI registrations) as they affect planning lead times.</p><p>• Knowledge of manufacturing planning concepts: capacity planning, OEE, batch manufacturing, and BOM management.</p><p><strong> </strong></p><p><strong>Leadership & Soft Skills</strong></p><p>• Strong leadership presence with the ability to motivate, coach, and develop a diverse planning team.</p><p>• Excellent analytical and critical thinking skills — comfortable translating data into actionable business decisions.</p><p>• Effective communicator at all organizational levels; capable of presenting complex supply plans to senior management.</p><p>• High attention to detail with the ability to manage multiple priorities under time pressure.</p><p>• Collaborative cross-functional mindset; skilled at influencing without direct authority (sales, finance, operations).</p><p>• Continuous improvement orientation — proactively identifies process gaps and drives structured solutions.</p><p>• Fluent in Arabic and English (written and spoken).</p>
Confidential
Egypt - Cairo
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>About Sanofi: We re an R&D-driven, AI-powered biopharma company committed to improving people s lives and delivering compelling growth. Our deep understanding of the immune system and innovative pipeline enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people s lives.</p><p>About the Job: Lead Pharma External Partnership marketing strategy based on local market dynamics Through Regular assessment of outsourcing portfolio based on financial & market attractiveness. End to End accountability to all Sudan, outsourcing, non-promoted (digital channels) brand activities that help in achieving country objectives, through implementing company strategies and policies. Regular assessment of Pharma portfolio LCM based on financial & market attractiveness , Analyze portfolio pricing, GM% improvement initiatives</p><p>KEY RESPONSIBILITIES</p><p>1-Responsible for External partnership Portfolio: Manage segmentation by establishing strategic need, defining product portfolio. Manage marketing campaigns & promotional materials for outsourcing: Ensure proper marketing segmentation, positioning & targeting of each brand Manage marketing campaigns aligned with partners input, for medical & management approval. Participate in the monthly breakdown of the annual forecast in coordination with External partnership Business Manager. Able to deal with External Partnership Reports and consolidate and present this accurately. Participating in annual brand marketing plan and implement the plans and key strategies. Handling necessary approvals for all relevant promotional & non promotional materials and marketing activities for outsourcing portfolio Support development of key digital material (including Webinars) to support customer engagement journeys if needed GTM model activation by building value added CE journey based on true customer insight & (follow with the agreed objective) Monitoring proper execution of medico-marketing strategies and endorsed the business plan received from the external partner. Develop of promotional & training tools for external SF with alignment with all internal stakeholders . Develop and execute a comprehensive digital HCP engagement strategy, integrating multi-channel capabilities, targeted content creation, and data-driven insights to expand reach. Conduct thorough market analysis using IQVIA data to identify key trends and strategic business opportunities for outsourcing brands</p><p>2- Ensures the development and implementation of a long-term Marketing strategy focusing on maximizing operating profitability of SANOFI business in Sudan within the framework of SANOFI global business strategy. Ensure developing and implementation of a strategy designed to grow Sudan business. Responsible for the definition and the achievement of the financial objectives (sales, profitability) of SANOFI business in Sudan market. Optimizes cross functional support needs in the organization, ensures effective coordination between sales, marketing, and medical teams. Challenges appropriate systems and procedures to ensure efficient operations and appropriate control, based on quality performance and commitment to deliver on time. Ensure a smooth and active transversal interaction with different supportive functions. Builds company image by collaborating with customers, government, community organizations, and employees, enforcing ethical business practices. Ensure that Sudan sales turnover is in line with the preset Objective determined in the Annual Sudan Sales Business Plan Play an integral role in the cross-functional stakeholders with Supply chain (SOP/TM) in addition to finance through the development of working relationships that will facilitate Sudan business operations. Solves complex problems relating to the operation of the business. Ensures that all policies and procedures are kept. Develop & analyze dashboards and key performance indicators for relevant management stakeholders top identify key opportunities/ risks relevant to business areas. For non-promoted, assess brands evolution & planning with finance and T&R teams.</p><p>3- Regular assessment of Pharma portfolio LCM based on financial & market attractiveness Rereferring to different financial cycles C1, C2 & Budget exercises perform & analyze both financial, market attractiveness +CAGR% to assess relevant brands/ portfolio segmentation to support further decision making. Coordinate with marketing, outsourcing & transformation heads to assess OPEX/ sales ratios and relevant brands potential based on financial cycles and real market opportunities. Support in deciding for relevant brands/ SKUs potential for outsourcing referring to teams capacity & portfolio mix. Active participation in annual sizing exercises in collaboration with sales, marketing, SFE, transformation head to leverage transformation journey based on global/ local directions. Analyze portfolio pricing, GM% improvement initiatives & commercial schemes. Pruning & and divestment projects design, execution & follow-up.</p><p>4- Health Safety and Environment Responsibilities To care for his/her own safety and wellbeing and the safety of others, and to co-operate with the company to ensure a safe place of work: Support and conform to Company HSE rules and procedures to ensure a safe, healthy, and pollution free work environment. Engage the HSE department in the related activities (where applicable) and be sure that the work performed follows the local HSE regulations, Corporate HSE Policy and key requirements. Demonstrate commitment to HSE through active involvement in the related programs and campaigns. Follow HSE guidelines and take all necessary measures applicable to effectively implement the HSE action plan (PASS) in work area and the activities. Promote and follow the HSE rules and Act responsibly to protect yourself and others from an injury and ill health conditions while at the work locations and/or while using road e.g., traffic rules, emergency evacuation procedure, medical surveillance, healthy lifestyle etc. Follow the company s road safety program. Attend HSE training. Report all the accident/ incident (if any) to the HSE Manager and investigate within the area of responsibility. Thoroughly read all HSE instructions, procedures, policies issued by the Company, and comply with its requirements. Escalate any doubts or uncertainties to the direct Manager.</p><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education Bachelor's degree in Pharmacy, Business Administration, Marketing, or a related scientific/business field (required). MBA or equivalent postgraduate qualification in Marketing/Business Management is a strong asset.</p><p>Professional Experience Minimum 7 10 years of progressive experience in the pharmaceutical industry, with a proven track record in Marketing, Brand Management, or Business Unit Management. Prior experience managing external partnerships/outsourcing portfolios (licensing, co-marketing, or distribution agreements) is highly preferred. Demonstrated experience in P&L ownership and driving business results in an international or emerging market (experience in Sudan or similar African/Middle East markets is a plus). Solid background in portfolio lifecycle management (LCM), pricing strategy, and brand pruning/divestment initiatives. Experience working cross-functionally with Sales, Medical, Finance, Supply Chain, Transformation, and SFE teams.</p><p>Technical & Functional Skills Strong command of market data analytics tools (e.g., IQVIA) for market sizing, trend analysis, and opportunity identification. Financial acumen: proven ability to build, analyze, and present forecasts, budgets, and financial cycles (C1, C2, Budget exercises), OPEX/sales ratio, and GM% improvement initiatives. Skilled in developing and executing annual brand marketing plans, including segmentation, positioning, and targeting (SPT). Familiarity with digital marketing/HCP engagement strategies, multi-channel content, and webinar/digital tool development. Strong knowledge of promotional and non-promotional material approval processes and compliance requirements.</p><p>KEY COMPETENCIES & SKILLS Strategic thinking with the ability to translate global business strategy into actionable local/regional plans. Strong stakeholder management and cross-functional collaboration skills (internal teams and external partners). Excellent analytical and problem-solving skills, particularly in complex, ambiguous business environments. High degree of business ethics, integrity, and commitment to compliance (HSE, local regulations, corporate policies). Strong communication, negotiation, and presentation skills, with the ability to influence senior stakeholders and external partners. Ability to manage multiple priorities and deliver on tight timelines with quality and accuracy. Leadership mindset with the capability to act as a role model for ethics, safety, and business integrity.</p><p>Take the Lead Values Aim Higher: Focus on what matters, set high standards and move with urgency, learning from setbacks as we go to achieve higher performance. Act for Patients: Never compromise on integrity, eliminate barriers and partner with others to go faster and further for patients. Be Bold: Take thoughtful risks, seize opportunities and think beyond what's possible to accelerate our science and drive compelling growth. Lead Together: Build trust and collaborate openly on our shared goals, celebrate collective wins and foster a sense of belonging.</p><p>Why choose us? Be part of a pioneering biopharma company where patient insights shape drug development. Lead a high-impact portfolio with bold ambitions and significant upcoming launches. Work at the forefront of AI-powered science that accelerates discovery and improves outcomes. Collaborate beyond your expertise, sparking new ideas with diverse, multidisciplinary teams. Explore bold career paths with opportunities to grow through scientific, leadership, and cross-functional moves. Pursue progress , discover extraordinary Better is out there. Better medications, better outcomes, better science. But progress doesn t happen without people people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let be those people. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity. Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com !</p><p></p></section>
Confidential
Egypt - Cairo
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Field Marketing Manager (FMM) is responsible for building the local face of Red Bull in their field in the most relevant way and in line with the global and national strategies and priorities. They build strong local networks including opinion-leaders and key influencers both online (social media) and offline. They create and implement marketing initiatives in the four key pillars of the marketing mix (Consumer Collecting, Sports, Culture and Communications) leveraging On Premise, Off Premise and New Business opportunities and encompassing local needs and specificities and therefore impacting the heart of local consumers, ultimately leading to the successful development of the business. The Field Marketing Manager is constantly out "in the field" to make things happen, this is not an "office" job.</p><p>RESPONSIBILITIES</p><p>Areas that play to your strengths</p><p>All the responsibilities we'll trust you with:</p><p>Expand all</p><p>Strategic Direction and Rightness of Brand Priorities</p><ul><li>Infuse global and national Red Bull priorities, strategies and the Red Bull philosophy in the field focusing on building a local face of our global brand.</li><li>Ensure top-notch understanding of the consumer in various fields across the region which forms the basis of local idea generation and execution.</li><li>Define ideas and programs which build brand image and increase understanding of the product functionality on a local level (working closely with National Marketing Specialists).</li><li>Be the regional intelligence, sharing market insights (consumer insights, competitors, etc.) with the national team.</li><li>Work in conjunction with the regional sales team to build mental availability hand in hand with the physical availability within On Premise, Off Premise and New Business environments and ensuring the product is at arms reach in every field marketing activity.</li><li>Deliver the annual approved business plan for the region.</li><li>Drive relevance across a variety of consumption occasions and moments of need through tailored messaging, amplification of occasion campaigns and activating the right big moments in the region.</li><li>Set the regional communication strategy together with national specialists based on national programs and regional priorities in order to boost local output.</li><li>Work cross-functionally, managing internal and external requests in line with the annual business plan priorities.</li></ul><p>Premium Appeal of Local Pride</p><ul><li>Create and support local key events, scenes and marketing opportunities in line with Red Bull brand values and relevant to the local consumer and media landscape, with a focus on participation.</li><li>Ensure that every consumer experience with the brand is a positive one thanks to love for the detail and premium execution at events and all other field marketing activities.</li><li>Always have the consumer and brand eye in every single initiative and ensure we talk to the consumer in the most effective and efficient way with a strong focus on digital and social media, while ensuring that all the communication stays within the brand equity.</li><li>Add value to selective 3rd party events by determining the appropriate level of Red Bull brand support and branding with the objective of increasing brand visibility and product usage in relevant scenes.</li><li>Build a top-notch network and sustainable relationships with the key influencers of the region (local authorities, local sport and cultural opinion leaders relevant to our target, entrepreneurial and start-up communities, media outlets (TV, radio, print, digital and social media)).</li><li>Incorporate Red Bull athlete activations in your plans and build smart 360 plans to amplify reach.</li><li>Continually re-apply global, national and regional best practices when and where it makes sense.</li><li>Activate content of the Red Bull Media Network by identifying the right opportunities and contribute ideas & concepts.</li><li>Foster a premium and aspirational local face of the brand on Red Bull's local social media owned channels.</li><li>Leverage the Event Vehicle program in the right way to excite and surprise consumers.</li></ul><p>Marketing Innovation</p><ul><li>Understand the latest generational trends by being close to our consumers and talking to our networks in the different scenes.</li><li>Involve the local team in idea generation for the field and capitalize on their personal university lifestyle to identify technology/digitally/socially driven consumer trends early.</li><li>Create new and innovative ideas that bring the brand to life, tapping into local networks, scenes and opinion-leaders, and execute these ideas with the right balance between the 4 pillars of the marketing mix, based on the knowledge and ownership of your region and the global and national priorities.</li><li>Ensure digital and social media sit at the heart of every field marketing activity.</li><li>Identify and selectively support cross-marketing opportunities (with sales, marketing and Red Bull Media House).</li></ul><p>Organizational Capabilities and Enabling Structure</p><ul><li>Act as a role model and display the Red Bull values with a consistent tone of voice that is motivating and inspiring.</li><li>Source, hire, train and manage FMSs who fit the brand, have a Red Bull attitude and perfectly fit the field scenes.</li><li>Coach FMSs in sourcing, hiring and training their Student Brand Managers and Wings and approve every hiring personally.</li><li>Set regional objectives and clear goals for FMSs to ensure accountability to their key deliverables and conduct on-going, mid-year and end of year performance evaluations.</li><li>Provide on-going coaching and support to ensure FMSs achieve their deliverables.</li><li>Regularly assess and identify development needs of the FMS working closely with the Head of Field to help make it happen.</li><li>Identify and nurture key talent for the potential space-to-shine opportunity.</li><li>Train the regional team (including sales) on necessary brand strategies and relevant execution guidelines.</li><li>No regretted losses in the field marketing team and encourage internal promotions.</li></ul><p>Driving Efficiencies</p><ul><li>Implement and uphold a clean logistical system for warehousing and infrastructure to ensure having the right tools and management in place to support the local needs, succeeding in premium appearance.</li><li>Develop and manage the regional budget with the support of the line manager and national specialists.</li><li>Constantly identify cost saving opportunities and other efficiencies for the company in the region.</li><li>Manage field expenses and general administration.</li><li><br></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Infuse global and national Red Bull priorities, strategies and the Red Bull philosophy in the field focusing on building a local face of our global brand.</li><li>Ensure top-notch understanding of the consumer in various fields across the region which forms the basis of local idea generation and execution.</li><li>Define ideas and programs which build brand image and increase understanding of the product functionality on a local level (working closely with National Marketing Specialists).</li><li>Be the regional intelligence, sharing market insights (consumer insights, competitors, etc.) with the national team.</li><li>Work in conjunction with the regional sales team to build mental availability hand in hand with the physical availability within On Premise, Off Premise and New Business environments and ensuring the product is at arms reach in every field marketing activity.</li><li>Deliver the annual approved business plan for the region.</li><li>Drive relevance across a variety of consumption occasions and moments of need through tailored messaging, amplification of occasion campaigns and activating the right big moments in the region.</li><li>Set the regional communication strategy together with national specialists based on national programs and regional priorities in order to boost local output.</li><li>Work cross-functionally, managing internal and external requests in line with the annual business plan priorities.</li><li>Create and support local key events, scenes and marketing opportunities in line with Red Bull brand values and relevant to the local consumer and media landscape, with a focus on participation.</li><li>Ensure that every consumer experience with the brand is a positive one thanks to love for the detail and premium execution at events and all other field marketing activities.</li><li>Always have the consumer and brand eye in every single initiative and ensure we talk to the consumer in the most effective and efficient way with a strong focus on digital and social media, while ensuring that all the communication stays within the brand equity.</li><li>Add value to selective 3rd party events by determining the appropriate level of Red Bull brand support and branding with the objective of increasing brand visibility and product usage in relevant scenes.</li><li>Build a top-notch network and sustainable relationships with the key influencers of the region (local authorities, local sport and cultural opinion leaders relevant to our target, entrepreneurial and start-up communities, media outlets (TV, radio, print, digital and social media)).</li><li>Incorporate Red Bull athlete activations in your plans and build smart 360 plans to amplify reach.</li><li>Continually re-apply global, national and regional best practices when and where it makes sense.</li><li>Activate content of the Red Bull Media Network by identifying the right opportunities and contribute ideas & concepts.</li><li>Foster a premium and aspirational local face of the brand on Red Bull's local social media owned channels.</li><li>Leverage the Event Vehicle program in the right way to excite and surprise consumers.</li><li>Understand the latest generational trends by being close to our consumers and talking to our networks in the different scenes.</li><li>Involve the local team in idea generation for the field and capitalize on their personal university lifestyle to identify technology/digitally/socially driven consumer trends early.</li><li>Create new and innovative ideas that bring the brand to life, tapping into local networks, scenes and opinion-leaders, and execute these ideas with the right balance between the 4 pillars of the marketing mix, based on the knowledge and ownership of your region and the global and national priorities.</li><li>Ensure digital and social media sit at the heart of every field marketing activity.</li><li>Identify and selectively support cross-marketing opportunities (with sales, marketing and Red Bull Media House).</li><li>Act as a role model and display the Red Bull values with a consistent tone of voice that is motivating and inspiring.</li><li>Source, hire, train and manage FMSs who fit the brand, have a Red Bull attitude and perfectly fit the field scenes.</li><li>Coach FMSs in sourcing, hiring and training their Student Brand Managers and Wings and approve every hiring personally.</li><li>Set regional objectives and clear goals for FMSs to ensure accountability to their key deliverables and conduct on-going, mid-year and end of year performance evaluations.</li><li>Provide on-going coaching and support to ensure FMSs achieve their deliverables.</li><li>Regularly assess and identify development needs of the FMS working closely with the Head of Field to help make it happen.</li><li>Identify and nurture key talent for the potential space-to-shine opportunity.</li><li>Train the regional team (including sales) on necessary brand strategies and relevant execution guidelines.</li><li>No regretted losses in the field marketing team and encourage internal promotions.</li><li>Implement and uphold a clean logistical system for warehousing and infrastructure to ensure having the right tools and management in place to support the local needs, succeeding in premium appearance.</li><li>Develop and manage the regional budget with the support of the line manager and national specialists.</li><li>Constantly identify cost saving opportunities and other efficiencies for the company in the region.</li><li>Manage field expenses and general administration.</li><li>Build smart and mutually beneficial partnerships by working with other brands, organisations and networks that bring added value such as expertise, networks, goods, budget or facilities.</li><li>Outsource local media-related activities to the right regional experts to maximise outcome.</li><li>Coordinate with agencies and specialised companies when outsourcing event logistics.</li><li>Share best practices on Collaboration.</li></ul><p></p></section>