Human Resources Manager Jobs in Egypt

<p><strong>&nbsp;</strong></p><p><strong>: Tele Sales &amp; Customer Follow-up</strong></p><p><strong>المهام الوظيفية:</strong></p><p><strong>التواصل تليفونيًا مع عملاء الشركة الحاليين لمتابعة مستوى الخدمة المقدمة لهم.</strong></p><p><strong>قياس مدى رضا العملاء والتأكد من جودة الخدمات المقدمة.</strong></p><p><strong>استقبال ملاحظات وشكاوى العملاء والعمل على توصيلها للإدارة المختصة ومتابعة حلها.</strong></p><p><strong>الحفاظ على علاقة جيدة ومستدامة مع العملاء.</strong></p><p><strong>متابعة العملاء والتواصل معهم بشكل دوري للتأكد من استمرار رضاهم عن خدمات الشركة.</strong></p><p><strong>تسجيل بيانات وملاحظات المكالمات ورفع تقارير دورية للإدارة.</strong></p><p><strong>التواصل مع العملاء للتعريف بالخدمات والعروض الجديدة عند الحاجة.</strong></p><p><strong>المساهمة في زيادة ولاء العملاء وتحسين تجربة العميل مع الشركة.</strong></p><p><strong>المتطلبات:</strong></p><p><strong>مهارات جيدة جدًا في التواصل والتحدث مع العملاء.</strong></p><p><strong>القدرة على الإقناع وحسن الاستماع.</strong></p><p><strong>اللباقة وحسن التعامل.</strong></p><p><strong>القدرة على متابعة العملاء وتسجيل البيانات بدقة.</strong></p><p><strong>Tele Sales أو Customer Service أو Customer Follow-up يفضل وجود خبرة سابقة في</strong></p><p>&nbsp;</p><p>&nbsp;</p>

mylo is a fintech platform dedicated to helping millions of people and businesses thrive by providing accessible and responsible financial solutions. Whether you're purchasing a mobile phone, a new jacket, a flight ticket, a comfy couch, or even covering school tuition, mylo enables you to buy now and pay later at thousands of points of sale across Egypt. Born out of B. TECH—Egypt's leading electronics and appliances retailer with over 27 years of experience in offering buy now, pay later solutions—mylo brings a legacy of trust and innovation to the fintech space. All mylo products are fully Sharia-compliant, ensuring ethical and inclusive financial practices.<br><br>We are seeking a passionate and experienced Senior i OS Engineer to join our team within the Fintech domain. This role is ideal for someone who thrives in a fast-paced environment and is excited to design, build, and scale secure, high-performing infrastructure to support a range of financial products<br><br>Responsibilities<br><br>Design and build advanced applications for the i OS platform<br><br>Collaborate with cross-functional teams to define, design, and ship new features.<br><br>Unit-test code for robustness, including edge cases, usability, and general reliability.<br><br>Work on bug fixing and improving application performance.<br><br>Continuously discover, evaluate, and implement new technologies to maximize development efficiency.<br><br>Requirements<br><br>Bachelor's degree with a concentration in Computer Science, Computer Engineering or related subject is a must Solid understanding of the full mobile development life cycle Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies Experience with third-party libraries and APIsExperience with Swift, Carthage, Fastlane Published at least one original i OS app8+ years experience in developing i Phone mobile apps

Company Description Flairs Tech is an international, technology-driven Managed Services Provider built on innovation, talent, and excellence. With over 1,000 professionals across five offices, the company supports more than 100 global partners with software development, analytics, digital solutions, business operations, and customer experience services. Flairs Tech works closely with clients in North America, Europe, the Middle East, and Africa as an extension of their internal teams to enhance processes and productivity. The organization places a strong emphasis on its people, fostering a collaborative culture where employees can grow and contribute to high-impact projects. Joining Flairs Tech means being part of a diverse, performance-focused environment with international exposure.<br>Role Description This is a full-time, hybrid role for C1 English Cold Callers, based in Qesm El Maadi with some work-from-home flexibility. The role involves making outbound calls to prospects in the US market, introducing services and solutions, qualifying leads, and documenting call outcomes in CRM systems. Cold Callers will follow structured scripts while adapting their communication style to different customer profiles, handle basic objections, and schedule follow-up calls or appointments for the sales team. Daily tasks include meeting call volume and conversion targets, updating records accurately, and collaborating with supervisors to refine messaging and campaigns. Team members are expected to adhere to quality standards, maintain confidentiality, and represent Flairs Tech professionally in every interaction.<br>Qualifications<br> Strong communication skills, including C1-level fluency in spoken and written English, clear pronunciation, and active listening abilities. Sales and customer engagement skills such as cold calling, lead qualification, basic objection handling, and relationship building over the phone. Operational and technical skills including familiarity with CRM tools, call center systems, and basic computer proficiency (email, spreadsheets, documentation). Professional competencies such as time management, attention to detail, resilience under high call volumes, and the ability to follow structured processes and scripts. Ability to work effectively in a hybrid setup from Qesm El Maadi, with reliability, self-motivation, and accountability for performance targets. Previous experience in telesales, call centers, or customer service (especially for US-based campaigns) is preferred but not mandatory. High school diploma or bachelor’s degree in a relevant field is advantageous.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>We are seeking a professional and customer-focused Valet Parking Attendant to join our team in Cairo, Egypt. In this role, you will provide exceptional parking services to our guests while maintaining the highest standards of professionalism and vehicle care. You will be responsible for efficiently managing vehicle arrivals and departures, ensuring a seamless experience for all clients. This position requires someone who is reliable, organized, and committed to delivering outstanding customer service in a fast-paced environment.</p><br><ul><li>Greet guests upon arrival and provide courteous valet parking services</li><li>Safely operate and park vehicles in designated areas, following all traffic and safety regulations</li><li>Maintain accurate records of parked vehicles and guest information</li><li>Inspect vehicles for existing damage and document any issues before parking</li><li>Ensure vehicles are returned promptly and in the same condition as received</li><li>Maintain cleanliness and organization of the parking facility and work areas</li><li>Communicate effectively with team members to coordinate vehicle movements and guest requests</li><li>Handle guest inquiries and concerns with professionalism and courtesy</li><li>Perform routine vehicle checks and report any maintenance issues to management</li><li>Adhere to all company policies, safety protocols, and local traffic regulations</li><li>Work efficiently during peak hours to minimize guest wait times</li></ul><br>Qualifications<br><br><ul><li>Valid driver's license with a clean driving record</li><li>Proven experience operating both manual and automatic transmission vehicles</li><li>Previous valet parking or customer service experience (preferred)</li><li>Strong interpersonal and communication skills</li><li>Excellent time management and organizational abilities</li><li>Attention to detail and ability to follow instructions precisely</li><li>Physical stamina to stand for extended periods and work in various weather conditions</li><li>Ability to remain calm and professional under pressure</li><li>Knowledge of vehicle safety and basic vehicle care</li><li>Familiarity with parking management systems (preferred)</li><li>Fluency in Arabic and English (preferred)</li><li>Ability to work flexible hours, including evenings and weekends as needed</li></ul><br>Additional Information<br><br><p>Our commitment to Diversity &amp; Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>

???? We’re Hiring: Experienced Telesales Agents – Real Estate<br>We’re looking for experienced Telesales professionals to join a leading Real Estate account.<br>If you have a proven background in telesales and you’re looking for a rewarding opportunity with a competitive salary, this role is for you.<br>What you’ll be doing:• Handle inbound and outbound customer interactions• Build strong customer relationships and deliver an exceptional experience• Achieve individual performance and quality targets<br>What we’re looking for:• Previous Telesales experience is a MUST• B2 English proficiency• Graduates & Dropped Out are welcome• Excellent communication and persuasion skills• Target-driven with a customer-first mindset<br>What you’ll get:✅ 16k Net Salary✅ Fixed Shift (10:00 AM – 10:00 PM)✅ Stable work environment✅ Career growth opportunities within the Real Estate industry<br>???? Ready for your next challenge? Send your CV via Whats App to 01551410507 and mention “Real Estate.”<br>Know someone who’s a great fit? Feel free to share this opportunity!

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><strong><u>Duties &amp; Responsibilities:</u></strong></p><br> <ul> <li>Conducting regular investigations to guarantee that workers follow safety procedures as required</li> <li>Conducting quality audits as required to ensure compliance with GMP, Quality standards.</li> <li>Performing pre and post-production quality checks and providing related reports accordingly.</li> <li>Carrying out the issuance and weighing process of raw materials to guarantee the conformity of specifications to quality standards, approving the release of materials to production, as well as ensuring compliance of raw material storage with regulatory guidelines</li> <li>Ensuring compliance of plant conditions (Humidity, Temperature,…etc) with set guidelines</li> <li>Checking machine conformity to standards as well as ensuring periodic maintenance implementation</li> <li>Performing other duties related to the job as assigned by the direct supervisor</li> <li>Job Location: 6th of October City</li> </ul> <p><strong><u>Job Requirements</u></strong></p><br> <ul> <li>Bachelor’s degree in pharmacy with grade Very good or Excellent</li> <li>Fresh graduate.</li> <li>Ability to work with a team and being an effective team member</li> <li>Good understanding in the QA processes and the Agile development process</li> <li>Knowledge of quality assurance terminology, methods, and tools</li> </ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Our Spa Specialists play an important role in support of a number of vital Spa functions. At our hotels these associates work to build an experience that is memorable and unique – with Spa services on the side. Our Spa Specialists take the initiative and deliver a wide range of services to make sure that guests enjoy their experience. Whether promoting Spa services or retail, scheduling reservations and confirming appointments, providing answers about services, checking in guests, or processing payments, the Spa Specialist makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Spa Specialists will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing reservation software (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance and 25 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Spa Specialists – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p><h4>Position summary</h4> <p>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.</p> <p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.</p> <h4>Preferred qualifications</h4> <ul> <li><strong>Education:</strong> High school diploma or G.E.D. equivalent.</li> <li><strong>Related work experience:</strong> No related work experience.</li> <li><strong>Supervisory experience:</strong> No supervisory experience.</li> <li><strong>License or certification:</strong> None.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

???? We’re Hiring: Experienced Telesales Agents – Real Estate<br><br>We’re looking for experienced Telesales professionals to join a leading Real Estate account.<br><br>If you have a proven background in telesales and you’re looking for a rewarding opportunity with a competitive salary, this role is for you.<br><br>What you’ll be doing:<br>• Handle inbound and outbound customer interactions<br>• Build strong customer relationships and deliver an exceptional experience<br>• Achieve individual performance and quality targets<br><br>What we’re looking for:<br>• Previous Telesales experience is a MUST<br>• B2 English proficiency<br>• Graduates & Dropped Out are welcome<br>• Excellent communication and persuasion skills<br>• Target-driven with a customer-first mindset<br><br>What you’ll get:<br>✅ 16k Net Salary<br>✅ Rotational Shift (9:00 AM – 10:00 PM)<br>✅ Stable work environment<br>✅ Career growth opportunities within the Real Estate industry<br><br>???? Ready for your next challenge?<br>Send your CV via Whats App to 01128409189 and mention “Real Estate.”<br><br>Know someone who’s a great fit? Feel free to share this opportunity!<br><br>#Hiring #Real Estate #Telesales #Sales Jobs #Customer Experience #BPO #Egypt #Hiring Now#Hiring

???? We’re Hiring: Experienced Telesales Agents – Real Estate<br><br>We’re looking for experienced Telesales professionals to join a leading Real Estate account.<br><br>If you have a proven background in telesales and you’re looking for a rewarding opportunity with a competitive salary, this role is for you.<br><br>What you’ll be doing:<br>• Handle inbound and outbound customer interactions<br>• Build strong customer relationships and deliver an exceptional experience<br>• Achieve individual performance and quality targets<br><br>What we’re looking for:<br>• Previous Telesales experience is a MUST<br>• B2 English proficiency<br>• Graduates & Dropped Out are welcome<br>• Excellent communication and persuasion skills<br>• Target-driven with a customer-first mindset<br><br>What you’ll get:<br>✅ 16k Net Salary<br>✅ Rotational Shift (9:00 AM – 10:00 PM)<br>✅ Stable work environment<br>✅ Career growth opportunities within the Real Estate industry<br><br>???? Ready for your next challenge?<br>Send your CV via Whats App to 01128409189 and mention “Real Estate.”<br><br>Know someone who’s a great fit? Feel free to share this opportunity!<br><br>#Hiring #Real Estate #Telesales #Sales Jobs #Customer Experience #BPO #Egypt #Hiring Now#Hiring

At Sumerge, our UI/UX Specialists are pivotal in shaping user experiences that are intuitive, engaging, and impactful. We are dedicated to transforming our clients' digital products into immersive experiences that delight users while achieving business goals. As a UI/UX Specialist, you will collaborate closely with cross-functional teams, conducting user research and employing design thinking principles to create user-centered designs that elevate our software solutions. Your role will encompass the entire design process, from conception and prototyping to testing and implementation. You will contribute to building aesthetically pleasing interfaces and ensuring usability by understanding user needs and behaviors.<br><br>Responsibilities<br><br>Gather and evaluate user requirements in collaboration with business analysts Collaborate with business analysis and engineering to define and implement innovative solutions for the product experience and visuals Create user-centered designs by understanding business requirements, and user feedback Identify and resolve UX issues Prepare and present rough drafts to internal teams and key stakeholders Producing high-quality design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes Translating requirements into style guides, design systems, design patterns and attractive user interfaces Incorporating customer feedback, usage metrics, and usability findings into design to enhance user experience Adhere to style standards on font, colour, and image style guidelines Collaborating effectively with the business analysis, engineering, and management teams to ensure the creation and delivery of tailored experiences for end users<br><br><br>Requirements<br><br>Bachelor's degree in Design, Human-Computer Interaction, or a related field is preferred5- 7 years of experience in UI/UX design or a similar role Strong portfolio showcasing design projects, including wireframes, prototypes, and final solutions Proficiency in design and prototyping tools like Figma, Sketch, Adobe XD, or similar Understanding of user-centered design principles and methodologies Excellent communication skills and ability to collaborate effectively within a team Knowledge of front-end development (HTML/CSS/Java Script) is a plus Strong attention to detail and a passion for creating exceptional user experiences

<p><h4>Position summary</h4> <p>Process all payment methods in accordance with accounting procedures and policies. Follow property control audit standards and cash handling procedures (e.g., blind drops). Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Transport bank to/from assigned workstation. Set up and organize cashier workstation with designated supplies, forms, and resource materials; and maintain cleanliness of workstation at all times. Complete opening duties including setting up necessary supplies and tools, including bank, and ensuring everything is in working order.</p> <p>Follow all company and safety and security policies and procedures; and report accidents, injuries, and unsafe work conditions to manager. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank</p><p></p>

<p>Job Title: Nespresso Customer Service Specialist</p><p>Position Snapshot</p><p>Location: Cairo, Egypt</p><p>Company: Nestl Business Solutions</p><p>Full-time/Hybrid mode</p><p>Fluent in English (Level C1)</p><p>Handle customer interactions exclusively through voice calls, delivering high-quality support across B2C channels. Welcome customers and effectively identify their needs to provide tailored solutions.</p><p>Elevate customer satisfaction in every interaction, ensuring a positive and lasting impression.</p><p>Prioritize first-contact resolution to enhance the customer experience and streamline service delivery.</p><p>Ensure effective complain management by handling customer complaints with empathy and efficiency, transforming feedback into opportunities for service improvement. Advise customers and potential clients on our diverse range of products and services, fostering informed decision-making. Spark customer interest by showcasing our complete product offerings and their benefits.</p><p><strong>Desired Candidate Profile</strong></p><p>0-2 years of experience in a customer-engagement services (mandatory)</p><p>Proficiency in Microsoft Office (Outlook, PowerPoint, Excel, etc.)</p><p>Fluent in English (C1 level)</p><p>Excellent interpersonal and communication skills</p><p>Ability to multitask effectively</p><p>Positive mindset with a strong eagerness to learn and collaborate as a team player</p><p>Strong organizational and prioritization skills to excel in a fast-paced environment</p><p>Demonstrated work ethic and respectfulness.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>About Bosta:&nbsp;<br></strong><br> Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions.&nbsp;<br> We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.<br> <br><br><p><b>Job Description</b></p><br><ul> <li><ul> <li>Maintain general ledger accounts and ensure all financial transactions are recorded correctly.</li> <li>Post and process journal entries to ensure all business transactions are recorded</li> <li>Support internal and external audits by providing necessary documentation and explanations.</li> <li>Reconcile loan accounts, and other financial records regularly.</li> <li>Support collection team .</li> </ul><br></li></ul><br><p><b>Job Requirement</b></p><br><ul> <li><ul> <li>Bachelor’s degree in Accounting, Finance, or related field.</li> <li>Good knowledge of accounting principles, financial reporting, and regulatory requirements.</li> <li>Good in accounting software and MS Office .</li> <li>Attention to detail, accuracy, and strong analytical skills.</li> <li>Good communication and interpersonal skills for effective collaboration with internal teams.</li> <li>1–3 years of experience in accounting, finance, or a related role,</li> <li>Familiarity with microfinance operations, loan accounting</li> </ul><br></li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We're looking for an experienced Senior Media Buyer to join our growing team.<br> If you're passionate about performance marketing and have a strong background in managing paid media campaigns for e-commerce brands, we'd love to hear from you.<br> Responsibilities Develop and execute paid media strategies across Meta and Google Ads.<br> Launch, manage, and optimize campaigns to achieve business objectives.<br> Monitor campaign performance and optimize based on key metrics.<br> Manage advertising budgets and ensure efficient budget allocation.<br> Analyze data and provide actionable insights to improve results.<br> Collaborate with internal teams to align marketing strategies.<br> Mentor junior team members and maintain high execution standards.<br> Competitive salary.<br> Performance-based bonus.<br> Remote work with occasional team meetups.<br> Career growth opportunities.<br> A collaborative and performance-driven environment.<br> 3+ years of experience managing Meta and Google Ads campaigns.<br> Previous experience with DTC or e-commerce brands.<br> Strong analytical skills and a data-driven mindset.<br> Hands-on experience with GA4, Google Tag Manager, Meta Business Manager, and Shopify.<br> Excellent communication and problem-solving skills.<br> Ability to manage multiple accounts in a fast-paced environment.<br></span> </div>

<p><h4>What you do</h4> <p>Manages routine daily claims administration work.<br> Coordinates workflow and meets deadlines.<br> Evaluates claims with regards to eligibility.<br> Takes decisions on high cost and complicated cases based on standard operating procedures.<br> Handles international preauthorization cases as required.<br> Attends calls and emails from insurance companies, clients, and providers.<br> Coordinates with international providers for direct billing.<br> Makes suggestions to improve service.<br> Increases efficiency, minimizes errors and administration time.<br> Analyzes data using AI to identify areas for service improvement, increase efficiency, minimize errors, and reduce administration time.<br> Works effectively in an environment shaped by artificial intelligence (AI), machine learning, data, analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.</p> <h4>What you bring</h4> <p>Bachelor’s of Medicine (MBBS).<br> Medical 1 year practical experience in UAE claims, DRG claims and coding skills (reputable insurance provider, broker or a TPA experience a plus).<br> Legally permitted to work in the country of operations.<br> Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills.</p> <h4>Technical skills</h4> <ul> <li>Proficiency in MS Office applications and experience with AI software and tools.</li> <li>Skills in data analysis, machine learning, and AI-driven research are highly desirable.</li> </ul> <h4>How we hire</h4> <p><strong>Agency statement:</strong> Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p> <h4>What we offer</h4> <p>Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance.<br> Our products are embedded seamlessly into our partners’ businesses or sold directly to customers, and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care.<br> At Allianz Partners, artificial intelligence (AI) is transforming service delivery and innovation.<br> By leveraging business intelligence and data analytics, we enhance strategic decision-making and customer experiences. Our commitment to ethical AI ensures responsible deployment, maintaining data integrity and trust. Conversational AI improves communication, while emerging technologies and generative AI drive industry leadership and new opportunities. With robust information security management, we protect sensitive information, ensuring compliance and security.<br> Embrace the future of AI with Allianz Partners, where possibilities become realities.</p> <p>Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.<br> At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.<br> We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.<br> Join us. Let's care for tomorrow.</p> <p><strong>Note:</strong> Having different strengths, experiences, perspectives and approaches is an integral part of Allianz’ company culture. One means to achieve this is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.</p></p><p></p>

Company Description Aura Communication is a leading HR outsourcing, staffing, and payroll outsourcing consultancy founded in 2012 and headquartered in Cairo, Egypt, with a branch in Miami, Florida, USA. The company operates across Egypt and the wider MENA region, including Iraq, Syria, Jordan, Morocco, Algeria, and Saudi Arabia. Aura serves as a trusted one-stop HRO/BPO partner for local and international clients, providing comprehensive workforce and business process solutions. Team members join a fast-paced, service-oriented environment with exposure to diverse industries and global clients.<br>Role Description C1 English Speakers Call Centre Agents (Rotational Night and Over Night Shifts) at Aura Communication handle inbound and outbound calls to support customers with inquiries, troubleshooting, and service-related requests. Agents are expected to communicate clearly in English, follow call scripts and company policies, log call details accurately in internal systems, and escalate complex issues when necessary. The role involves maintaining high levels of professionalism, meeting performance targets, and contributing to a positive customer experience across different time zones. This is a full-time, on-site role based in Cairo, Egypt, requiring flexibility to work rotating night and overnight shifts.<br>Qualifications<br> <br>Strong English communication skills at C1 level (spoken and written), with clear pronunciation and active listening abilities. Customer service and call center competencies, including handling inbound/outbound calls, problem-solving, and managing difficult conversations calmly. Basic computer and technical skills, such as using CRM or call center software, typing efficiently, and navigating multiple systems during calls. Time management and organizational skills to manage shift work, adhere to schedules, and meet performance metrics (AHT, quality, attendance). Ability to work rotational night and overnight shifts on-site in Cairo, Egypt, with reliability and punctuality. Collaborative mindset, willingness to receive feedback, and adapt to process changes in a fast-paced environment. Previous experience in a call center, BPO, or customer-facing role is an advantage. High school diploma or equivalent required; post-secondary education is a plus.

Company Description Raya CX provides next-generation business process outsourcing and customer experience management services for clients across diverse industries. Since 2001, Raya CX has been a trusted partner for customer service, technical support, and global service operations for Fortune 1000 companies in North America, Europe, the Middle East, and Africa. The company operates from highly competitive and skilled labor markets, offering integrated outsourcing solutions that enhance service quality and efficiency. Raya CX relies on advanced technology, strong operational strategies, and a culture of continuous improvement and innovation to deliver consistent value to its clients. Candidates joining Raya CX can expect a professional environment focused on excellence in customer experience.<br>Role Description This is a full-time, on-site Customer Service Representative – English (Fluent) role based in Qesm El Maadi. The role involves handling inbound and outbound customer interactions via phone, email, chat, or other channels, ensuring timely and accurate responses in English. The Representative will listen to customer inquiries, provide information, resolve issues, and escalate complex cases when necessary, while maintaining a positive and professional tone. Daily responsibilities include documenting interactions, updating customer records, following established procedures, and meeting performance targets related to quality, productivity, and customer satisfaction. The role also requires collaboration with team members and supervisors to share feedback, improve processes, and support a consistent, high-quality customer experience.<br>Qualifications<br> Demonstrated skills in Customer Service and Customer Support, with the ability to handle diverse inquiries and issues effectively. Experience contributing to Customer Satisfaction and Customer Experience, focusing on empathetic communication and problem resolution. Previous work in Customer Service Representative roles or similar customer-facing positions is preferred. Fluent spoken and written English, with clear communication and active listening abilities. Strong interpersonal skills, patience, and resilience when dealing with challenging situations. Ability to work on-site in Qesm El Maadi, adhere to shift schedules, and perform in a fast-paced environment. Basic computer literacy and comfort using CRM systems, ticketing tools, and communication platforms. High school diploma or equivalent required; post-secondary education in business, communications, or related fields is an advantage.

???? YOU SELL THE COURSE.<br>???? YOU OWN THE CUSTOMER EXPERIENCE.<br>???? WE BUILD THE CAREER.<br><br>We’re hiring Telesales & Customer Service Agents to join our team at our Nasr City Head Office and become part of the Education Industry. ????<br><br>???? TWO ROLES. TWO MISSIONS.<br><br>???? TELESALES AGENT<br>Your mission is simple: turn interest into enrollment.<br><br>- Contact and follow up with potential students<br>- Understand their learning needs<br>- Sell courses & packages<br>- Convert leads into enrollments<br>- Achieve monthly sales targets<br><br>???? CUSTOMER SERVICE AGENT<br>Your mission: make every interaction count.<br><br>- Receive customer & student inquiries<br>- Provide information about courses, packages & schedules<br>- Assist students with their questions and requests<br>- Deliver a smooth and professional customer experience<br><br>???? THE DETAILS<br><br>???? Location: Nasr City Head Office<br>???? Industry: Education<br>???? Work Model: On-site<br>???? Day Off: Rotational<br><br>???? WHO ARE WE LOOKING FOR?<br><br>✔️ Strong communication skills<br>✔️ Good command of English<br>✔️ Customer-focused mindset<br>✔️ Target-oriented & proactive personality<br>✔️ Sales experience is a plus for Telesales<br>✔️ Customer service experience is a plus for CS<br>✔️ Fresh graduates with the right attitude are welcome<br><br>If you can communicate, connect, and make an impact — we want to meet you. ????<br><br><br>#Hiring #Telesales #Customer Service #Education #Sales Jobs #Call Center Jobs #Nasr City Jobs #Cairo Jobs #Egypt Jobs #Now Hiring

Additional Information<br><br>Job Number 26115002<br><br>Job Category Finance & Accounting<br><br>Location Ring Road- Mirage City- P. O. Box 427, Cairo, Egypt, Egypt, 11757VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>役職概要<br><br>数字、計上、書類が正しく入力されているか、数学的に正確か、適切なコードがあるかチェックする。方針および手続きに従い、すべてのファイル、記録、現金および現金同等物を整理、保全、維持する。コンピュータ化された財務情報の記録、保存、アクセス、および/または分析。財務および会計データの正確な電子スプレッドシートを管理する。日誌、元帳、コンピュータを使用して、財務記録を編集・保管するために、数値データや財務データを分類、コード化、要約する。統計、財務、会計、監査、または給与報告書や表を作成、維持、配布する。指定された期末決算手続きと報告を行う。請求書、請求書、勘定明細書の作成、レビュー、照合、発行する。<br><br>会社の方針と手続きに従うこと。制服と身だしなみが清潔でプロフェッショナルであることを確認すること。専有情報の守秘義務を守り、会社の資産を保護すること。ゲストと同僚のプライバシーとセキュリティを保護すること。プロフェッショナルで積極的、かつタイムリーな方法でゲストのサービスニーズに対応すること。明瞭でプロフェッショナルな言葉遣いで他人と会話する；書面を正確かつ完璧に準備・確認する；適切なエチケットを守って電話やEメールに応対する。重さ10ポンド以下の物を補助なしで移動、持ち上げ、運び、押し、引き、置くことができる。 他の従業員との良好な関係を築き、維持し、チームが共通の目標を達成できるようサポートする。他の従業員の懸念に耳を傾け、適切に対応すること。<br><br>望ましい資格<br><br>学歴: 高校卒業または G. E. D. 相当。<br><br>関連業務経験: 少なくとも 1 年間の関連業務経験。<br><br>監督経験: 監督経験なし。<br><br>ライセンスまたは認定: なし<br><br>マリオットインターナショナルでは、機会均等の雇用主として、すべての人を歓迎し、機会を提供するよう努めています。アソシエイトひとり一人のバックグラウンドが評価され、尊重される環境を積極的に育んでいます。私たちの最大の強みは、アソシエイトの様々な文化、才能、経験が豊かに融合している点にあります。当社は、身体障害者、退役軍人、あるいは準拠法によって保護されるその他の根拠を含め、あらゆる根拠に基づく差別の撤廃に取り組んでいます。<br><br>マリオット・ホテルは、世界中で親しみやすい空間の快適さを維持し、あらゆる機会でイノベーションを起こし、ホスピタリティを向上させるよう努めています。マリオット・ホテルの一員になると、ホストとして「いつも最高のおもてなし」という約束を守るために尽力することが求められます。いつも先を見越した、心のこもった温かいサービスを提供し、今も息づく会社精神を守り、発展させてみませんか。世界でおもてなしの代名詞として知られるマリオット・ホテルの採用情報をぜひご覧ください。マリオット・ホテルに加わると、マリオット・インターナショナルのブランドポートフォリオに加わることになります。最高の仕事をして、 目標を達成し、素晴らしいグローバルチームに参加し、 最高の自分になることができる場所 で働いてみませんか。<br><br>JWマリオットは、世界中の主要都市や個性豊かなリゾート地に100軒を超える美しいホテル/リゾートを展開するマリオット・インターナショナルのラグジュアリーブランドのひとつです。JWマリオットでは、そこで働くアソシエートたちを最優先に考えています。アソシエートの幸せが、お客様の幸せにつながるからです。JWマリオットのアソシエートは、自信にあふれ、革新的で、真摯で、直感力が優れており、ホテル名ともなっているブランド創始者のJ. ウィラード・マリオットの遺した精神を引き継ぐ人材です。JWマリオットでは、コミュニティの一員となって、多様な同僚と真の仲間意識を味わうことができ、他では味わえない仕事体験をすることができます。JWマリオットは、トレーニング、能力開発、表彰の機会を提供し、ホリスティックなウェルビーングに焦点を当てた贅沢な環境で、情熱を追求することができる場所です。私たちは、お客様に特別なおもてなしを提供するには、まずアソシエートのケアが必要だと考えています。それがJW Treatment™です。JWマリオットの一員になると、マリオット・インターナショナルのブランドポートフォリオに加わることになります。最高の仕事をして、 目標を達成し、素晴らしいグローバルチームに参加し、 最高の自分になることができる場所 で働いてみませんか。