House gard Jobs

Med Net Egypt is one of the leading managed care service organizations that caters to healthcare needs. We are looking for a skilled Network Claims Officer who will process and evaluate all medical claims efficiently and accurately according to scope of coverage and provider's contracts.<br>Your Job Applying Claims Department policy & procedures and quality measures for processing claims. Conduct Medical Audit and review of received claims and compare according to scope of coverage and provider contracts before processing. Processing of claims efficiently & accurately, in order to provide company records of all received claims before end of every month according to direction received by Claims Manager. Work in high speed and efficiency to achieve monthly targets. Entering data accurately and accurately check the service description and benefit matching, according to accepted medical coding rules, medical guidelines and policy’s schedule of benefits in order to provide accurate records to the company and PICs. Checking the audit findings with the direct auditor and doing the corrections requested by the direct auditor, MNU or in house team. Creating & submitting daily, weekly, monthly reports according to direct superior requirements. Handle changes in the workload flow in terms of time, quantity and type of requests received with a clear focus on both quality and target. Report any issues that may arise to direct superior.<br>Your Profile Bachelor's degree of Medicine, Pharmacy or Dentistry0-2 years of experience in their educational field. Previous experience in the insurance field is a plus. Fluent English language Excellent verbal and written communication skills Time management skills Analytical and problem-solving skills Ability to handle stress. Attention to Details.

Company Description Calex Production is a creative production house specializing in advertising and product visibility solutions. Since 2020, the company has focused on designing and producing customized, innovative products that support clients’ marketing strategies. Calex Production collaborates closely with businesses to translate brand concepts into impactful visual and promotional materials. The organization combines production expertise with marketing insight to help clients strengthen their presence in competitive markets.<br>Role Description The B2B Sales Specialist is a full-time, on-site role based in Cairo, Egypt. This position is responsible for identifying and developing new business opportunities with corporate clients, presenting tailored advertising and product visibility solutions, and managing the full sales cycle from prospecting to closing. Day-to-day tasks include conducting client meetings, preparing proposals and quotations, following up on leads, and maintaining strong relationships with existing partners. The role also involves coordinating with internal production and marketing teams to ensure client requirements are clearly communicated and delivered, tracking sales performance, and contributing to sales forecasts and planning.<br>Qualifications<br> <br>Candidates should possess strong Communication and Customer Service skills to build trust, handle inquiries, and maintain long-term client relationships. Candidates should possess proven Sales skills and experience in B2B environments, including lead generation, negotiation, and closing deals. Candidates should possess Sales Management and Training skills to support sales processes, share best practices, and help improve team performance. Candidates should ideally have experience in advertising, marketing services, or production-related industries. Candidates should have solid organization and time management abilities, with proficiency in basic CRM and office software tools. A bachelor’s degree in Business, Marketing, Communications, or a related field is preferred, along with fluency in English and Arabic.

<p>Alexandria British Academy is seeking a friendly, professional, and well-organized Front of House team member to be the welcoming first point of contact for students, parents, visitors, and staff.</p><p>Key Responsibilities:</p><ul><li>Welcome and assist parents, visitors, students, and staff in a professional manner.</li><li>Manage reception, phone calls, emails, and general enquiries.</li><li>Handle visitor registration and maintain reception records.</li><li>Support daily school administration and communication.</li><li>Assist with appointments, meetings, and school events.</li><li>Ensure a welcoming, organized, and professional reception area.</li><li>Liaise with different departments to respond to enquiries efficiently.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Previous experience in reception, front office, customer service, or a similar role.</p><p>Excellent English communication and interpersonal skills.</p><p>Friendly, professional, and confident manner.</p><p>Strong organizational and multitasking skills.</p><p>Good computer and administrative skills.</p><p>Previous experience in a school or educational environment is an advantage.</p>

<p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Follow products Certification</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support the engineering teams to advise on appropriate configuration with information from competitor analysis</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Organize, stage, and perform the required tests either in-house or at an external test facility as appropriate for Benchmarking and Certification needs</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Obtain and review external test reports and advise the project teams</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Compile technical files, test reports and other documentation for certification submissions</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain a current knowledge of any changes to relevant regulatory standards together with certification departments of other locations and advice the different R&amp;D teams</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support for Product Benchmarking</p>

<p><h4>About Four Seasons</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location</h4> <p>Classical grandeur in the heart of Cairo. Flanked by zoological gardens and the western bank of the Nile, our address in Giza’s prestigious First Mall complex puts you in the center of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our First Nile Boat, offering panoramic Nile views and brilliant international cuisine.</p> <p>Nile side Egyptian glamour; a sleek setting, our hotel embodies modern Cairo and its unique cosmopolitan flare. On one side, the Nile glistens in the sun; on the other, a garden view buzzes with life. This stunning hotel opened in 2002 and has a combination of classic hotel design. Our hotel is connected to a shopping mall, it has 269 units, a heated swimming pool, spa and fitness center, and 11 food and beverage venues.</p> <p>Four Seasons Hotel Cairo at The First Residence is flanked by zoological gardens and the western bank of the Nile. Our address in Giza’s prestigious First Mall complex puts you in the center of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our newly opened First Nile Boat, offering panoramic Nile views and brilliant international cuisine.</p> <h4>Four Seasons Hotel Cairo at The First Residence is looking for a talented and experienced valet parking attendant who shares our passion for excellence and is enthusiastic about creating the ultimate experience.</h4> <h4>What you will do</h4> <ul> <li><strong>Guest arrival & departure</strong><br> Greet guests warmly upon arrival with a professional and friendly demeanor<br> Assist with unloading and loading luggage efficiently and safely<br> Escort guests to the reception desk and check with them about their trip </li> <li><strong>Luggage & transportation services</strong><br> Transport guest luggage promptly to and from rooms<br> Store luggage securely when required<br> Coordinate transportation services such as taxis, limousines, or shuttle services </li> <li><strong>Guest assistance</strong><br> Provide directions, hotel information, and local recommendations<br> Handle special requests (e.g., extra amenities, deliveries, messages)<br> Support guests with mobility or accessibility needs </li> <li><strong>Coordination & communication</strong><br> Work closely with front desk, concierge, and housekeeping teams<br> Communicate guest requests and preferences effectively<br> Ensure timely service delivery across departments </li> <li><strong>Lobby & entrance management</strong><br> Maintain cleanliness and organization of the entrance and lobby area<br> Manage traffic flow at the hotel entrance<br> Uphold safety and security standards </li> </ul> <h4>What you bring</h4> <ul> <li>Requires a working knowledge of division operations.</li> <li>Working knowledge is generally learned on the job.</li> <li>Requires ability to operate computer equipment and other department systems.</li> <li>Requires reading, writing and oral proficiency in the English language.</li> <li>More than 1 year experience.</li> <li>Native Arabic speaker.</li> <li>Have authorization of citizenship.</li> </ul> <h4>What we offer</h4> <ul> <li>Competitive salary, wages, and a comprehensive benefits package.</li> <li>Excellent training and development opportunities.</li> <li>Complimentary dry cleaning for employee uniforms and business attire.</li> <li>Complimentary employee meals.</li> <li>Complimentary stays at Four Seasons properties (based on availability), with discounted meals.</li> <li>Dental and medical, disability, and life insurance.</li> <li>Retirement pension plan.</li> <li>Employee service awards.</li> <li>Annual employee party, social and sports events.</li> </ul> <h4>Schedule & hours</h4> <p>Full-time job with 44 working hours a week.</p></p><p></p>

<ul><li><p>Prepares steel shop drawings ( GAD, Assembly drawings, and Single part drawings) following the</p></li><li><p>&nbsp; received IFC drawings / Model.&nbsp;</p></li><li><p>Prepares Project Tekla Model as Per IFC Drawings/Model and raises any queries to the Senior Detailer/ Checker to submit to the client.&nbsp;</p></li><li><p>Compare the Created Model with the Received IFC Drawings/ Model to ensure they match 100%&nbsp;</p></li><li><p>Coordinate with the in-house design team to find the best solutions for the upcoming problems.</p></li><li><p>Prepares the Reports needed during the project’s Lifetime to help other disciplines.&nbsp; &nbsp;</p></li></ul><p></p><p><strong>Requirements</strong></p><p> *Bachelor's degree in Structural Engineering.</p><p> * Minimum of 6years of experience in steel detailing, preferably in Pre-Engineered Buildings (PEB). </p><p> * Proficiency in Tekla Structures and AutoCAD.</p><p> * Strong understanding of steel construction principles and practices.</p><p> * Excellent communication and interpersonal skills.</p><p> * Ability to work independently and as part of a team.</p><p> * Strong attention to detail and a commitment to quality.</p><p></p>

<strong>Country Operations Manager<br><br></strong>Egypt<br><br><strong>About Kerten Hospitality<br><br></strong>Kerten Hospitality (KH) is an end-to-end lifestyle hospitality operator creating bespoke destinations, lodging, experiences and communities while optimising operations and driving profitability for savvy investors with a strong commitment to sustainability. KH transforms destinations through impactful partnerships with Lodging, Food &amp; Beverage, Retail, Entertainment, Art and Wellness brands with a focus on building Ecosystems, and unique community-centric destinations, which connect International &amp; local travellers. The Group’s current pipeline of lodging includes projects in numerous countries in the Middle East, Europe, and North Africa region. An expanding development pipeline of more than 55 lodging projects representing over 4,500 keys planned across our international development pipeline.<br><br>Our Impact Every destination we develop and every concept we bring to life is driven by purpose and rooted in ESG, locality, sustainability, innovation, meaningful collaborations, that nurture ecosystems supporting community growth, guided by our values of <strong>Connection, Curation, Innovation, and Leading the Way</strong>.<br><br><strong>About The Properties<br><br></strong><strong>The House Residence Fouka Bay: </strong>The House Residence Fouka Bay is a beachfront lifestyle destination located along Egypt’s Mediterranean coast, approximately 200 km west of Alexandria and within easy reach of Cairo. The property features 40 fully serviced rooms, complemented by curated F&amp;B outlets, vibrant communal spaces, and extensive landscaped areas. Guests can enjoy swimming pools distributed throughout the resort, water-sport activities, event and celebration spaces, and a lively clubhouse atmosphere. The House Residence Fouka Bay blends relaxed luxury with warm hospitality, positioning itself as a seasonal lifestyle hub for families and leisure travelers seeking a distinctive coastal escape.<br><br><strong>D-Bay by Cloud 7</strong> is a beachfront destination located along Egypt’s North Coast, approximately 180 km west of Alexandria. The property comprises 30 seaside cabanas and features one signature restaurant, Charcood, offering a relaxed yet vibrant dining experience by the sea. Designed as a Cloud 7 lifestyle concept, D-Bay delivers a laid-back coastal atmosphere, combining casual luxury, curated experiences, and warm hospitality for leisure-focused travelers.<br><br><strong>Fouka Bay Bungalows by Cloud 7</strong> is a tranquil lagoon-side retreat set within Fouka Bay on Egypt’s Mediterranean coast. The property features 32 cabanas/bungalows beautifully positioned around an outstanding lagoon and is complemented by one restaurant, Joontos. Designed for relaxed stays, the bungalows offer a serene lifestyle experience that blends nature, comfort, and Cloud 7’s signature approach to effortless hospitality.<br><br><strong>Il Monte Galala by Cloud 7 is</strong> a vibrant lagoon-centric lifestyle destination located in Sokhna, along the Red Sea coast, just 75 minutes from Cairo. The property features 153 thoughtfully designed cabanas, set around stunning crystal lagoons and complemented by curated F&amp;B outlets, recreational facilities, and lively communal spaces. Designed as a year-round getaway, Il Monte Galala blends unique architecture, nature-driven design, and Cloud 7’s signature effortless hospitality. Positioned as a social and experience-led resort, it caters to families, couples, and young-at-heart travelers seeking a distinctive escape combining relaxation, activities, and a strong sense of community.<br><br><strong>About The Role<br><br></strong>KEY RESPONSIBILITIES<br><br><ul><li>Act as the legally appointed Manager for the properties in Egypt, as registered with and licensed by the Ministry of Tourism.</li><li>Serve as authorised signatory for all agreements, and official documents executed by the company, in line with internal approval and delegation of authority policies.</li><li>Represent the company before local authorities, government bodies, and regulators, including the Ministry of Tourism, and other relevant entities.</li><li>Ensure timely obtaining, maintenance, and renewal of all company licences, registrations, permits, and Ministry of Tourism approvals.</li><li>Ensure full compliance with the Egyptian Companies Law and all applicable local laws, regulations, and corporate governance requirements.</li><li>Coordinate closely with the company's appointed Egyptian auditor on tax, finance, and statutory filings, ensuring deadlines and obligations are met.</li><li>Maintain accurate corporate records and ensure proper documentation of company decisions, agreements, and regulatory correspondence.</li><li>Support the pre-opening of new properties across the Egypt portfolio, including planning, critical path management, recruitment, training, systems set-up, and operational readiness.</li><li>Act as a key support and relief leader to the senior operations team, stepping in to lead properties or projects as required.</li><li>Drive guest satisfaction, service excellence, and operational efficiency across Rooms, F&amp;B, Recreation, and support departments.</li><li>Ensure compliance with health, safety, hygiene, security, and Ministry of Tourism classification and operating standards across all properties.</li><li>Build and develop strong local teams, supporting talent acquisition, succession planning, and a culture aligned with Kerten Hospitality's values.</li><li>Build and maintain effective relationships with owners, developers, partners, and key stakeholders in Egypt.</li><li>Collaborate with Group functions including Finance, HR, Legal, Commercial, and Development to support the growth of the Egypt portfolio.<br><br></li></ul><strong>Experience &amp; Skills<br><br></strong><ul><li>Minimum of 10 years' experience in hotel management activities, including at least 3 years as a manager in a 4-star or 5-star hotel in Egypt (or equivalent in a hotel abroad).</li><li>Pre-opening experience is highly desirable.</li><li>Egyptian national with no criminal convictions, evidenced by a valid criminal status certificate is required.</li><li>Holder of a decree, as required by the Ministry of Tourism for appointment as a hotel management company manager.</li><li>Proficiency in at least one foreign language, evidenced by a certificate from a recognised language centre or education provider.</li><li>Able to commit to a full-time role restricted to the management of one hotel management company only.</li><li>Fluent Arabic and English, additional language certificate is required.</li><li>Strong knowledge of Egyptian hospitality regulations, Ministry of Tourism procedures, and local business practices.</li><li>Solid understanding of hotel operations, financial management, budgeting, and P&amp;L accountability.</li><li>Experience dealing with government authorities and managing licensing, compliance, and regulatory matters.</li><li>High level of integrity, discretion, and accountability, appropriate to the responsibilities of a legal representative and authorised signatory.<br><br></li></ul>JOINING OUR TEAM MEANS<br><br><ul><li>Competitive Compensation: A rewarding package tailored to your experience.</li><li>Career Growth: Opportunities for advancement within our dynamic organisation.</li><li>Inclusive Environment: A vibrant and inclusive workplace that encourages collaboration.</li><li>Shared Purpose: Working with passionate people who live our values every day — connecting, innovating, curating, and leading the way together.<br><br></li></ul>Apply CRAFT YOUR CAREER. - Kerten Hospitality

<strong>Country Manager<br><br></strong>Egypt<br><br><strong>About Kerten Hospitality<br><br></strong>Kerten Hospitality (KH) is an end-to-end lifestyle hospitality operator creating bespoke destinations, lodging, experiences and communities while optimising operations and driving profitability for savvy investors with a strong commitment to sustainability. KH transforms destinations through impactful partnerships with Lodging, Food &amp; Beverage, Retail, Entertainment, Art and Wellness brands with a focus on building Ecosystems, and unique community-centric destinations, which connect International &amp; local travellers. The Group’s current pipeline of lodging includes projects in numerous countries in the Middle East, Europe, and North Africa region. An expanding development pipeline of more than 55 lodging projects representing over 4,500 keys planned across our international development pipeline.<br><br>Our Impact Every destination we develop and every concept we bring to life is driven by purpose and rooted in ESG, locality, sustainability, innovation, meaningful collaborations, that nurture ecosystems supporting community growth, guided by our values of <strong>Connection, Curation, Innovation, and Leading the Way</strong>.<br><br><strong>About The Properties<br><br></strong><strong>The House Residence Fouka Bay: </strong>The House Residence Fouka Bay is a beachfront lifestyle destination located along Egypt’s Mediterranean coast, approximately 200 km west of Alexandria and within easy reach of Cairo. The property features 40 fully serviced rooms, complemented by curated F&amp;B outlets, vibrant communal spaces, and extensive landscaped areas. Guests can enjoy swimming pools distributed throughout the resort, water-sport activities, event and celebration spaces, and a lively clubhouse atmosphere. The House Residence Fouka Bay blends relaxed luxury with warm hospitality, positioning itself as a seasonal lifestyle hub for families and leisure travelers seeking a distinctive coastal escape.<br><br><strong>D-Bay by Cloud 7</strong> is a beachfront destination located along Egypt’s North Coast, approximately 180 km west of Alexandria. The property comprises 30 seaside cabanas and features one signature restaurant, Charcood, offering a relaxed yet vibrant dining experience by the sea. Designed as a Cloud 7 lifestyle concept, D-Bay delivers a laid-back coastal atmosphere, combining casual luxury, curated experiences, and warm hospitality for leisure-focused travelers.<br><br><strong>Fouka Bay Bungalows by Cloud 7</strong> is a tranquil lagoon-side retreat set within Fouka Bay on Egypt’s Mediterranean coast. The property features 32 cabanas/bungalows beautifully positioned around an outstanding lagoon and is complemented by one restaurant, Joontos. Designed for relaxed stays, the bungalows offer a serene lifestyle experience that blends nature, comfort, and Cloud 7’s signature approach to effortless hospitality.<br><br><strong>Il Monte Galala by Cloud 7 is</strong> a vibrant lagoon-centric lifestyle destination located in Sokhna, along the Red Sea coast, just 75 minutes from Cairo. The property features 153 thoughtfully designed cabanas, set around stunning crystal lagoons and complemented by curated F&amp;B outlets, recreational facilities, and lively communal spaces. Designed as a year-round getaway, Il Monte Galala blends unique architecture, nature-driven design, and Cloud 7’s signature effortless hospitality. Positioned as a social and experience-led resort, it caters to families, couples, and young-at-heart travelers seeking a distinctive escape combining relaxation, activities, and a strong sense of community.<br><br><strong>About The Role<br><br></strong>KEY RESPONSIBILITIES<br><br><ul><li>Act as the legally appointed Manager for the properties in Egypt, as registered with and licensed by the Ministry of Tourism.</li><li>Serve as authorised signatory for all agreements, and official documents executed by the company, in line with internal approval and delegation of authority policies.</li><li>Represent the company before local authorities, government bodies, and regulators, including the Ministry of Tourism, and other relevant entities.</li><li>Ensure timely obtaining, maintenance, and renewal of all company licences, registrations, permits, and Ministry of Tourism approvals.</li><li>Ensure full compliance with the Egyptian Companies Law and all applicable local laws, regulations, and corporate governance requirements.</li><li>Coordinate closely with the company's appointed Egyptian auditor on tax, finance, and statutory filings, ensuring deadlines and obligations are met.</li><li>Maintain accurate corporate records and ensure proper documentation of company decisions, agreements, and regulatory correspondence.</li><li>Support the pre-opening of new properties across the Egypt portfolio, including planning, critical path management, recruitment, training, systems set-up, and operational readiness.</li><li>Act as a key support and relief leader to the senior operations team, stepping in to lead properties or projects as required.</li><li>Drive guest satisfaction, service excellence, and operational efficiency across Rooms, F&amp;B, Recreation, and support departments.</li><li>Ensure compliance with health, safety, hygiene, security, and Ministry of Tourism classification and operating standards across all properties.</li><li>Build and develop strong local teams, supporting talent acquisition, succession planning, and a culture aligned with Kerten Hospitality's values.</li><li>Build and maintain effective relationships with owners, developers, partners, and key stakeholders in Egypt.</li><li>Collaborate with Group functions including Finance, HR, Legal, Commercial, and Development to support the growth of the Egypt portfolio.<br><br></li></ul><strong>Experience &amp; Skills<br><br></strong><ul><li>Minimum of 10 years' experience in hotel management activities, including at least 3 years as a manager in a 4-star or 5-star hotel in Egypt (or equivalent in a hotel abroad).</li><li>Pre-opening experience is highly desirable.</li><li>Egyptian national with no criminal convictions, evidenced by a valid criminal status certificate is required.</li><li>Holder of a decree, as required by the Ministry of Tourism for appointment as a hotel management company manager.</li><li>Proficiency in at least one foreign language, evidenced by a certificate from a recognised language centre or education provider.</li><li>Able to commit to a full-time role restricted to the management of one hotel management company only.</li><li>Fluent Arabic and English, additional language certificate is required.</li><li>Strong knowledge of Egyptian hospitality regulations, Ministry of Tourism procedures, and local business practices.</li><li>Solid understanding of hotel operations, financial management, budgeting, and P&amp;L accountability.</li><li>Experience dealing with government authorities and managing licensing, compliance, and regulatory matters.</li><li>High level of integrity, discretion, and accountability, appropriate to the responsibilities of a legal representative and authorised signatory.<br><br></li></ul>JOINING OUR TEAM MEANS<br><br><ul><li>Competitive Compensation: A rewarding package tailored to your experience.</li><li>Career Growth: Opportunities for advancement within our dynamic organisation.</li><li>Inclusive Environment: A vibrant and inclusive workplace that encourages collaboration.</li><li>Shared Purpose: Working with passionate people who live our values every day — connecting, innovating, curating, and leading the way together.<br><br></li></ul>Apply CRAFT YOUR CAREER. - Kerten Hospitality

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We’re looking for a <strong>Marketing Lead</strong> with a focus oncampaign planning, creative direction, and activations.</p><br> <p>This role is established to provide dedicated ownership of the marketing function and ensure our campaigns are well-planned, integrated, and consistently executed, with strong ownership from planning through execution.</p><br><br><p><b>What you'll do: </b></p><br><ul> <li>Own the monthly marketing plan and campaign strategy.</li> <li>Set the creative direction and messaging for integrated campaigns.</li> <li>Manage marketing operations, product communications, and activation execution.</li> <li>Own the activation strategy end-to-end.</li> <li>Review campaigns and ensure creative quality and consistency.</li> </ul><br><p><b>To succeed in this role, you'll need to have: </b></p><br><ul> <li> <p>6+ years of marketing experience, both agency and in-house experience is highly preferred.</p><br> </li> <li> <p>Proven track record in owning integrated campaign strategy and creative direction.</p><br> </li> <li> <p>Hands-on experience in digital media buying and social media management/execution.</p><br> </li> <li> <p>Experience planning and executing events, activations, and workshops, ranging from small-scale initiatives to large-scale events.</p><br> </li> <li> <p>Experience in fintech, banking, or other regulated industries is preferred.</p><br> </li> </ul><br> </div>

<p>Responsibilities:</p><ul><li><p>Communicate with stakeholders to determine what a system needs to accomplish.</p></li><li><p>Identify, analyze, and evaluate mature and transition technologies to satisfy emerging requirements.</p></li><li><p>Standardize processes and automate monitoring using scripting technologies.</p></li><li><p>Install and configure operating systems, software, and hardware components, and document the design, maintenance, and support procedures for routine tasks.</p></li><li><p>Conduct high-level root-cause analysis for service interruption and establish preventive measures.</p></li><li><p>Create reports and documentation for findings and solutions.</p></li></ul><p></p><p><strong>Requirements</strong></p><p>Required skills and qualifications:</p><ul><li><p>Bachelor’s degree (or equivalent) in technology or computer science.</p></li><li><p>From 1-4 years of experience in a technical role and CCTV, ACS, PA, Intercom, Fire alarm, and Network.</p></li><li><p>preferred has experience with Tyco products like American Dynamics, Exacq, Kantech, Software House, and Axis.</p></li><li><p>Expertise in creating, analyzing, and repairing large-scale distributed systems.</p></li><li><p>Experience in project management.</p></li><li><p>Ability to work independently and collaboratively in a multidisciplinary team environment. &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Preferred skills and qualifications. &nbsp; &nbsp; &nbsp;</p></li><li><p>Professional certification.</p></li></ul><p></p>

<p></p><p>- Communicate with guests through WhatsApp, phone calls, and booking platforms.</p><p>- Respond to guest inquiries and requests in a professional and friendly manner.</p><p>- Assist guests with check-in and check-out procedures.</p><p>- Follow up with guests throughout their stay to ensure their satisfaction.</p><p>- Handle guest complaints and problems and coordinate with the appropriate team to resolve them quickly.</p><p>- Coordinate with housekeeping and maintenance teams when guest assistance is required.</p><p>- Provide guests with information about the property, house rules, and available services.</p><p>- Keep accurate records of guest requests, complaints, and important updates.</p><p>- Follow up on upcoming arrivals and ensure all required guest information is received.</p><p>- Maintain Kemetland’s customer service standards and create a positive guest experience.</p><p></p><p><strong>Requirements</strong></p><p></p><p>- Good command of English</p><p>- Graduated (Not a current student - Fresh graduates are welcome to apply)</p><p>- No previous experience required; customer service experience is a plus</p><p>- Working hours: 9:00 AM – 5:00 PM</p><p>- 5 working days per week</p><p>- Office location: Heliopolis (Masr El Gedida)</p><p></p>

<p>Configure and manage routing rules, message formats (MT/MX), user roles, and system parameters across payment systems. Maintain system security, including access controls, user permissions, and operational configurations. Ensure compliance with regulatory requirements, including SWIFT CSP and AML/CTF standards. Monitor system performance and ensure high availability of payment platforms. Support daily operations related to payment processing, reconciliation, and dispute resolution. Collaborate with internal teams (IT, Compliance, Operations) to ensure smooth system integration and performance. Identify and mitigate risks related to fraud, duplicate transactions, and unauthorized access. Participate in system upgrades, testing, and implementation of new features or integrations.</p><p><strong>Desired Candidate Profile</strong></p><p>Bacheloru2019s degree in Computer Science, Information Systems, or a related field. Minimum 3 years of experience in payment systems, banking operations, or financial services. Handsu2011on experience with: SWIFT Alliance Access / Alliance Gateway / RMA, ACH (National Switch / Local Clearing House), CorPay, SafeWatch, TDR (Reconciliation &amp; Dispute Resolution), PaymentSafe / PaymentGuard (Fraud/Authentication), DDA (duplicate detection).</p>

Company Description Cretik is a Dubai-based software house, founded in 2020, that delivers bespoke software, mobile applications, UI/UX, websites, and e-commerce solutions across Egypt, Saudi Arabia, and the wider MENA region. The company focuses on creating intuitive and visually compelling digital products that help clients exceed industry standards and strengthen their competitive advantage. Cretik’s professional team collaborates closely with businesses to translate complex needs into user-friendly digital experiences. The organization values creativity, technical excellence, and innovation in all projects, offering team members the opportunity to contribute to impactful regional and international work. Role Description The Senior Video Editor role is a part-time, hybrid position based in Giza, with flexibility for some work-from-home arrangements. The person in this role will edit and assemble video content for digital products, marketing campaigns, and client projects, ensuring high-quality storytelling and visual consistency. Day-to-day tasks include organizing raw footage, performing advanced video editing, applying color grading, and integrating motion graphics and visual elements in line with brand guidelines. The Senior Video Editor will collaborate closely with designers, developers, and marketing teams to refine concepts, maintain project timelines, and optimize video assets for various platforms and formats. The role also involves contributing creative input to pre-production planning and advising on best practices for video production workflows. Qualifications Strong skills in Video Production and Video Editing, with experience managing end-to-end post-production workflows. Proficiency in Video Color Grading, with the ability to maintain visual consistency and enhance overall image quality. Hands-on expertise in Motion Graphics and Graphics to create engaging visual elements and animated assets. Advanced knowledge of industry-standard editing and motion tools (e.g., Adobe Premiere Pro, After Effects, DaVinci Resolve, or equivalent). Proven experience as a Senior Video Editor or similar role, preferably in a digital agency, software house, or creative studio environment. Strong visual storytelling abilities, attention to detail, and a portfolio demonstrating high-quality work across different formats. Ability to work independently, manage multiple projects, and meet deadlines in a hybrid work setting. Effective communication and collaboration skills with cross-functional teams; English proficiency is beneficial. Relevant education or training in Film, Media, Visual Communications, or a related field is an advantage.

<p>We are seeking an experienced and detail-oriented Chief Steward to join our hospitality team in El Qusier, Egypt. In this leadership role, you will oversee all stewarding operations, ensuring exceptional cleanliness, organization, and food safety standards across our kitchen and back-of-house facilities. Reporting to the Head Chef, you will lead a dedicated team while maintaining the highest operational excellence and supporting our commitment to sustainability and workplace safety.</p><p>Lead, inspire, and develop the stewarding team, fostering a culture of pride, accountability, and collaborative teamwork</p><p>Oversee the cleanliness and organization of all kitchens, wash-up areas, storage facilities, and associated back-of-house spaces</p><p>Ensure the timely supply of clean crockery, cutlery, glassware, utensils, and kitchen equipment across all outlets and events</p><p>Maintain the highest standards of food safety, hygiene, and workplace safety in all operations</p><p>Ensure full compliance with HACCP, chemical-handling procedures, and all applicable health and safety regulations</p><p>Manage cleaning schedules, deep-cleaning programs, and kitchen hygiene inspections with precision and efficiency</p><p>Monitor stock levels and control the responsible use of chemicals, cleaning materials, and stewarding equipment</p><p>Support waste management, recycling, and sustainability initiatives throughout the organization</p><p>Collaborate closely with Culinary, Food &amp; Beverage, Banqueting, Engineering, and Health &amp; Safety teams to optimize operations</p><p>Monitor equipment condition, arrange maintenance as required, and support the protection of organizational assets</p><p>Support internal audits and Environmental Health inspections, ensuring prompt completion of any required actions</p><p>Manage departmental costs effectively while maintaining the high standards expected of our operation</p><p>Train and mentor team members to develop their skills and support their professional growth</p><p><strong>Desired Candidate Profile</strong></p><p>Proven experience as a Chief Steward, Assistant Chief Steward, or senior stewarding leader within a luxury hotel, resort, or high-volume hospitality operation</p><p>Strong knowledge of kitchen hygiene, food safety standards, HACCP requirements</p><p>Current or recent HACCP and food safety certifications</p><p>Demonstrated experience leading and developing diverse operational teams</p><p>Excellent planning and organizational skills with the ability to respond calmly to changing business demands</p><p>Strong attention to detail and a commitment to consistently high standards</p><p>Proven experience managing rotas, stock, equipment, and departmental budgets</p><p>Solid understanding of equipment maintenance and asset protection</p><p>Knowledge of waste management and sustainability best practices</p><p>Strong communication and interpersonal skills with the ability to work collaboratively across departments</p><p>Problem-solving abilities and sound decision-making skills</p><p>Flexibility to work varied shifts, including evenings, weekends, and holidays</p><p>A hands-on leadership style with genuine willingness to support daily operations</p><p>Ability to work effectively under pressure while maintaining quality and efficiency</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>The Accor Group&nbsp;gathers&nbsp;more&nbsp;than&nbsp;45 brands, 5,600&nbsp;hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.&nbsp;While&nbsp;each&nbsp;brand has&nbsp;its&nbsp;own&nbsp;personality,&nbsp;where&nbsp;you&nbsp;will&nbsp;be&nbsp;able to&nbsp;truly&nbsp;find&nbsp;yourself,&nbsp;they&nbsp;all&nbsp;share&nbsp;a&nbsp;common&nbsp;ambition: to&nbsp;keep&nbsp;innovating&nbsp;and&nbsp;challenging&nbsp;the&nbsp;status-quo.​</p><br><p>By&nbsp;joining&nbsp;us,&nbsp;you&nbsp;will&nbsp;become&nbsp;a&nbsp;Heartist®,&nbsp;because&nbsp;hospitality&nbsp;is, first and&nbsp;foremost, a&nbsp;work&nbsp;of&nbsp;heart.​</p><br><p>You&nbsp;will&nbsp;join&nbsp;a&nbsp;caring&nbsp;environment&nbsp;and a team&nbsp;where&nbsp;you&nbsp;can&nbsp;be&nbsp;all&nbsp;you&nbsp;are. You&nbsp;will&nbsp;be&nbsp;in a&nbsp;supportive&nbsp;place to&nbsp;grow, to&nbsp;fulfil&nbsp;yourself, to&nbsp;discover&nbsp;other&nbsp;professions and to&nbsp;pursue&nbsp;career&nbsp;opportunities, in&nbsp;your&nbsp;hotel&nbsp;or in&nbsp;other&nbsp;hospitality&nbsp;environments, in&nbsp;your&nbsp;country or&nbsp;anywhere&nbsp;in the world!​</p><br><p>You&nbsp;will&nbsp;enjoy&nbsp;exclusive&nbsp;benefits,&nbsp;specific&nbsp;to the&nbsp;sector&nbsp;and&nbsp;beyond, as&nbsp;well&nbsp;as&nbsp;strong&nbsp;recognition for&nbsp;your&nbsp;daily&nbsp;commitment.​</p><br><p>Everything&nbsp;you&nbsp;will&nbsp;do&nbsp;with&nbsp;us,&nbsp;regardless&nbsp;of&nbsp;your&nbsp;profession,&nbsp;will&nbsp;offer&nbsp;a&nbsp;deep&nbsp;sense&nbsp;of&nbsp;meaning, to&nbsp;create&nbsp;lasting,&nbsp;memorable&nbsp;and&nbsp;impactful&nbsp;experiences&nbsp;for&nbsp;your&nbsp;customers,&nbsp;for&nbsp;your&nbsp;colleagues&nbsp;and for the&nbsp;planet.</p><br><br>Job Description<br><br><ul><li>Lead, organize, and manage the stewarding department and team of stewards with professionalism and enthusiasm</li><li>Develop and implement work schedules, manage time allocation, coordinate vacation planning, and oversee overtime administration</li><li>Conduct comprehensive training programs focused on hygiene protocols, safety procedures, and specialized equipment operation</li><li>Monitor and enforce strict adherence to sanitation standards, health and safety regulations, and HACCP requirements across all operations</li><li>Oversee thorough cleaning and maintenance of kitchen facilities, back-of-house areas, and ensure proper waste segregation and disposal</li><li>Coordinate procurement, inventory management, and stock levels for all food service equipment including glassware, dishware, utensils, and kitchen tools</li><li>Analyze and control operational costs, prepare departmental budgets, and generate detailed reports on stewarding activities and performance metrics</li><li>Organize and supervise equipment inventories, maintaining accurate records and identifying areas for improvement</li><li>Collaborate effectively with the Executive Chef, Food &amp; Beverage Manager, technical departments, and other hotel divisions to ensure seamless operations</li><li>Oversee external vendors and service providers responsible for facility maintenance, waste management, pest control, and cleaning supply delivery</li><li>Ensure smooth and efficient back-of-house operations during banquets, special events, and VIP service occasions</li><li>Prepare monthly performance reports and provide transparent communication regarding departmental operations and team achievements</li><li>Demonstrate problem-solving abilities and make decisive, well-informed decisions to address operational challenges</li><li>Foster an inclusive, supportive team culture that motivates staff and promotes professional development</li></ul><br>Qualifications<br><br><ul><li>Minimum 2-3 years of supervisory or management experience in stewarding, food service, or hospitality operations</li><li>Comprehensive knowledge of HACCP principles, health and safety regulations, and sanitation standards applicable to food service operations</li><li>Strong organizational skills, attention to detail, and ability to work independently while making sound decisions</li><li>Excellent interpersonal and communication abilities with capacity to collaborate across multiple departments</li><li>Demonstrated ability to prioritize effectively and perform well under pressure while maintaining quality standards</li><li>Experience with vendor management, procurement, and budget preparation</li><li>Proven track record in inventory control, cost analysis, and financial reporting</li><li>Ability to adapt to changing priorities and demonstrate resilience in fast-paced hospitality settings</li><li>Experience coordinating operations for special events, banquets, and high-profile guest services</li><li>HACCP certification (required)</li><li>Health and Safety certification (required)</li><li>Food safety training certification (required)</li><li>Problem-solving mindset with a commitment to continuous improvement and innovation</li><li>Willingness to work flexible hours, including evenings and weekends as operational needs require</li></ul><br>Additional Information<br><br><ul><li>Employee benefit card offering discounted rates at Accor properties worldwide.&nbsp;</li><li>Exclusive Employee and Friends &amp; Family Discounts.</li><li>Opportunity to develop your talent and grow within your property and across the world!&nbsp;</li><li>Complimentary meal during your shift through our Colleague Dining Program.</li><li>Complimentary uniform laundering</li><li>Access to our comprehensive benefits and wellness programs, including extended healthcare benefits and RMT, dental, vision, and complimentary counseling, wellness sessions, financial and family planning through LifeWorks.</li><li>Opportunity to develop your talent through&nbsp;coaching and&nbsp;our Leadership Mentoring Programs.</li></ul> </div>

Company Description Whizz Tech is a full-service, research-focused Software House that helps clients position themselves in the market through data-driven strategies. The company supports brands in reaching their full potential by delivering innovative marketing solutions tailored to their unique goals and audiences. Services include social media management, an in-house design studio with UI/UX capabilities, search engine optimization, and media buying. Whizz Tech emphasizes analytics, experimentation, and performance measurement to continuously optimize campaigns and deliver measurable business impact. Role Description The MLOps & Infrastructure Engineer is a full-time, hybrid role based in Cairo, with flexibility for partial work from home. This role involves designing, implementing, and maintaining the infrastructure required to deploy, monitor, and scale machine learning models in production. The engineer will build and manage CI/CD pipelines, automate deployment workflows, and ensure the reliability and security of cloud and on-premise environments. Day-to-day responsibilities include collaborating with data scientists and developers to operationalize ML models, optimizing resource usage, handling incident response and troubleshooting, and implementing observability tools for performance and reliability monitoring. The role also includes maintaining documentation, improving Dev Ops and MLOps practices, and contributing to infrastructure roadmap planning. Qualifications Candidates should possess strong Infrastructure and System Administration skills, including experience with cloud platforms (e.g., AWS, GCP, Azure) and containerization/orchestration tools (e.g., Docker, Kubernetes). Candidates should possess Networking and Network Security skills, including understanding of VPNs, firewalls, load balancers, and secure access controls. Candidates should possess advanced Troubleshooting skills for production systems, monitoring tools, and performance optimization across distributed environments. Experience with MLOps practices, including ML model deployment, CI/CD pipelines, model versioning, and tools such as MLflow, Kubeflow, or similar frameworks. Proficiency in scripting and programming (e.g., Python, Bash) and familiarity with infrastructure-as-code tools (e.g., Terraform, Ansible) is highly beneficial. Solid understanding of Linux-based systems, observability stacks (e.g., Prometheus, Grafana, ELK), and reliability engineering principles. Ability to collaborate effectively with cross-functional teams, manage priorities, and document processes clearly. Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent practical experience.

Job Title: Treasury Supervisor Reports To: Group Head of Treasury (Direct) | Business Unit CFO (Dotted Line) Business Unit: ACCBC Egypt Function: Treasury / Finance Grade: TBCLocation: Egypt (with frequent travel to Iraq)<br>Job Purpose The Treasury Supervisor oversees treasury operations and maintains banking relationships primarily for the Business Unit across the Egypt, Iraq, and Libya markets, coordinating efficient cash management, timely payment processing, and support for group-wide treasury projects under the direction of the Group Head of Treasury.<br>Operating Context The Treasury Supervisor operates across three distinct regulatory environments – Egypt, Iraq, and Libya – each with its own banking, FX, and compliance requirements, requiring the incumbent to navigate differing local practices while maintaining consistent treasury standards across the Business Unit. The role works closely with Group Treasury, local finance and operational teams, and external banking partners to coordinate cash management, payments, and banking relationships across all three markets, ensuring alignment between local execution and group-level treasury governance. Frequent travel to Iraq – approximately 30% of the time – is required to maintain on-the-ground banking relationships and oversight, given the market's distinct operating conditions and the need for direct engagement with local banks and stakeholders. The role reports directly to the Group Head of Treasury, with a dotted line to the Business Unit CFO, sitting at the intersection of local execution and group-level treasury governance while supporting group-wide treasury initiatives alongside day-to-day Business Unit responsibilities.<br>Key Roles and Responsibilities A. Banking Relationship Management Maintain and develop relationships with local and international banks, ensuring updated KYC records, efficient transaction processing, and deployment of banking products for the Business Unit – including but not limited to online banking platforms and corporate credit cards.<br>B. Cash Management & Payments Coordination Coordinate with Group Treasury and local finance/operational departments to support efficient cash management and payments to suppliers, employees, and government entities – ensuring transactions are processed accurately and in line with agreed timelines.<br>C. Cash Planning & Liquidity Oversee cash planning for the Business Unit, including preparing short-term and medium-term cash flow forecasts, monitoring actual cash positions against forecasts, anticipating funding needs and surpluses across the Egypt, Iraq, and Libya markets, and recommending actions to optimize liquidity and working capital.<br>D. Trade Finance Support Support trade finance operations for the export business and other cross-functional initiatives within the Business Unit, coordinating with relevant stakeholders to ensure smooth processing and compliance with applicable trade finance requirements.<br>E. Group Treasury Projects Support the Group Head of Treasury in advancing group-wide treasury initiatives and projects, such as TMS implementation, cash repatriation, in-house banking, and financial risk management – contributing local market insight and coordination as required.<br>F. Vendor & Master Data Maintenance Ensure vendor master data is accurately maintained and regularly updated in bank records, including beneficiary details, bank account information, and required supporting documentation, to ensure smooth transaction processing.<br>G. Payment Processing Process payments and transfers (local and cross-border) in an accurate and timely manner, ensuring proper approvals, supporting documentation, and compliance with internal controls, banking requirements, and applicable regulations in each market.<br>H. Treasury Accounting Book journal vouchers related to treasury transactions – including payments, transfers, bank charges, and FX movements – ensuring accurate and timely recording in the ERP system and support for month-end closing activities.<br>Key Performance Indicators Cash Management Forecast accuracy of short-term and medium-term cash positions Optimization of liquidity and working capital across the three markets Banking Relationships & Compliance Timeliness of KYC and vendor master data updates Zero compliance breaches in payment processing and banking regulations Transaction Processing On-time, accurate processing of payments and transfers (local and cross-border) Timeliness and accuracy of JV bookings and month-end close activities Group Treasury Support Contribution to group-wide treasury projects (TMS implementation, cash repatriation, in-house banking)<br>Required Experience and Qualifications Minimum Qualifications Bachelor's degree in Finance, Accounting, Banking, or a related field. Minimum Experience4–7 years of treasury / banking experience in regulated markets, specifically Egypt and Iraq. Knowledge and Skills Strong stakeholder management skills across banks, group functions, and local teams. Arabic and English language proficiency – very strong written and spoken ability in both is required. Working knowledge of cash planning, forecasting, and liquidity management. Experience with JV booking and ERP-based treasury transaction recording. Familiarity with trade finance operations. Willingness and ability to travel frequently to Iraq (approximately 30% of the time).

<strong>Join <em>Jet2holidays</em>’ Management Team and help us deliver our award-winning service and unforgettable holiday experiences to our valued customers.<br><br></strong>We have a fantastic opportunity to join <strong><em>Jet2holidays </em></strong>as an <strong>Airport Team Leader.</strong> In this role you will play a vital part in leading a team of Airport Customer Helpers - Representatives, who are responsible for delivering outstanding customer service, and enhancing our customers airport and transfer experience. You will <strong>work as one team</strong> with internal &amp; external suppliers and <strong>take responsibility </strong>for your teams' performance by regularly reviewing performance metrics using <strong>Management Information (MI) </strong>reports and our <strong>digital systems</strong> to identify areas for improvement and implement action plans.<br><br><strong>What can we offer you?<br><br></strong>We offer our valued colleagues a range of benefits including: -<br><br><ul><li>Local employment contract via our local agent</li><li>Competitive salary</li><li>Coaching, development &amp; career progression across Jet2.com &amp; Jet2holidays</li><li>Recommend a Friend bonus scheme<br><br><br></li></ul><strong>What will you do in the role?<br><br></strong>Supporting Your Manager, You Will Work As One Team With Internal &amp; External Stakeholders To Ensure Your Team Deliver VIP Industry Leading Customer Service To Our All-important Customers During Their Airport Journey. You Will Be Provided With Comprehensive Training To Ensure You<br><br><ul><li>Create Memories for our customers while managing a fast paced and busy airport environment, working closely with the management team from our award-winning airline Jet2.com.</li><li>Take Responsibility for managing any flight disruption, serious emergencies &amp; customer escalations using our in-house digital systems.</li><li>Create &amp; issue monthly rosters alongside our UK based planning team in line with our SLA’s and budget.</li><li>Be present for your team and manage their performance by hosting scheduled in-person &amp; virtual team meetings, delivering training to new and existing members of your team &amp; hold individual monthly 1-1 performance and welfare meetings with your team members.</li><li>Collaborate with the Destination Manager, Agent &amp; Transfer Provider, analysing MI &amp; Customer Feedback daily to drive results and improve CSAT’s and OTP performance as needed.<br><br><br></li></ul>Our <strong>Airport Team Leaders</strong> are well organised and have a flexible approach to the operation. Working hours will vary each month and will include <strong>early starts, late finishes, split shifts </strong>&amp;<strong> working weekends.</strong> As part of our management team, also being on call to support with <strong>disruption serious </strong>and<strong> emergencies. </strong>Resolving<strong> customer escalations </strong>is also a key part of the role.<br><br>Our <strong>Airport Team Leaders</strong> have a genuine passion for the airport experience and always <strong>empower</strong> their team to deliver outstanding customer service. In this position, you will effectively <strong>manage performance</strong> including coaching and development as well as perform a variety of<strong> HR</strong> tasks. You will also possess the ability to deliver under pressure, analyse MI and Data, support your team, have a positive friendly attitude and be confident in IT processes and skills to use in-house <strong>digital systems</strong> daily on a laptop.<br><br><strong>What will you need?<br><br></strong>You will ideally have experience in <strong>Airport/Holiday Operations </strong>or similar. Experience of managing a<strong> customer-facing </strong>team and proven <strong>people management</strong> skills are essential. Conversational level in the local language is also advantageous.<br><br>Please note that this is a physically demanding role as you’ll be supporting <strong>a fast-paced operation</strong> and will constantly be on the move.<br><br>As we employ on <strong>local employment contracts</strong>, you will already hold the full <strong>right to work documentation or be willing to apply for right to work documentation </strong>required for <strong>Egypt </strong>and be living in the destination or willing to relocate and source your <strong>own accommodation</strong><em>. <br><br></em>Due to the level of travel required in the role, you will be required to hold a full and valid <strong>driving licence </strong>and have<strong> your own car with appropriate insurance</strong>. Business Travel expenses are reimbursed.<br><br>To meet some of our team and find out what life is like with <strong><em>Jet2holidays</em></strong> follow us on Facebook: <strong><em>Jet2Careers Overseas<br><br></em></strong>We look forward to your application &amp; you starting your career with <strong><em>Jet2holidays</em></strong>!

<strong>Join <em>Jet2holidays</em>’ Management Team and help us deliver our award-winning service and unforgettable holiday experiences to our valued customers.<br><br></strong>We have a fantastic opportunity to join <strong><em>Jet2holidays </em></strong>as an <strong>Airport Team Leader.</strong> In this role you will play a vital part in leading a team of Airport Customer Helpers - Representatives, who are responsible for delivering outstanding customer service, and enhancing our customers airport and transfer experience. You will <strong>work as one team</strong> with internal &amp; external suppliers and <strong>take responsibility </strong>for your teams' performance by regularly reviewing performance metrics using <strong>Management Information (MI) </strong>reports and our <strong>digital systems</strong> to identify areas for improvement and implement action plans.<br><br><strong>What can we offer you?<br><br></strong>We offer our valued colleagues a range of benefits including: -<br><br><ul><li>Local employment contract via our local agent </li><li>Competitive salary</li><li>Coaching, development &amp; career progression across Jet2.com &amp; Jet2holidays</li><li>Recommend a Friend bonus scheme<br><br><br></li></ul><strong>What will you do in the role?<br><br></strong>Supporting Your Manager, You Will Work As One Team With Internal &amp; External Stakeholders To Ensure Your Team Deliver VIP Industry Leading Customer Service To Our All-important Customers During Their Airport Journey. You Will Be Provided With Comprehensive Training To Ensure You<br><br><ul><li>Create Memories for our customers while managing a fast paced and busy airport environment, working closely with the management team from our award-winning airline Jet2.com.</li><li>Take Responsibility for managing any flight disruption, serious emergencies &amp; customer escalations using our in-house digital systems.</li><li>Create &amp; issue monthly rosters alongside our UK based planning team in line with our SLA’s and budget.</li><li>Be present for your team and manage their performance by hosting scheduled in-person &amp; virtual team meetings, delivering training to new and existing members of your team &amp; hold individual monthly 1-1 performance and welfare meetings with your team members.</li><li>Collaborate with the Destination Manager, Agent &amp; Transfer Provider, analysing MI &amp; Customer Feedback daily to drive results and improve CSAT’s and OTP performance as needed.<br><br><br></li></ul>Our <strong>Airport Team Leaders</strong> are well organised and have a flexible approach to the operation. Working hours will vary each month and will include <strong>early starts, late finishes, split shifts </strong>&amp;<strong> working weekends.</strong> As part of our management team, also being on call to support with <strong>disruption serious </strong>and<strong> emergencies. </strong>Resolving<strong> customer escalations </strong>is also a key part of the role.<br><br>Our <strong>Airport Team Leaders</strong> have a genuine passion for the airport experience and always <strong>empower</strong> their team to deliver outstanding customer service. In this position, you will effectively <strong>manage performance</strong> including coaching and development as well as perform a variety of<strong> HR</strong> tasks. You will also possess the ability to deliver under pressure, analyse MI and Data, support your team, have a positive friendly attitude and be confident in IT processes and skills to use in-house <strong>digital systems</strong> daily on a laptop.<br><br><strong>What will you need?<br><br></strong>You will ideally have experience in <strong>Airport/Holiday Operations </strong>or similar. Experience of managing a<strong> customer-facing </strong>team and proven <strong>people management</strong> skills are essential. Conversational level in the local language is also advantageous.<br><br>Please note that this is a physically demanding role as you’ll be supporting <strong>a fast-paced operation</strong> and will constantly be on the move.<br><br>As we employ on <strong>local employment contracts</strong>, you will already hold the full <strong>right to work documentation or be willing to apply for right to work documentation </strong>required for <strong>Egypt </strong>and be living in the destination or willing to relocate and source your <strong>own accommodation</strong><em>. <br><br></em>Due to the level of travel required in the role, you will be required to hold a full and valid <strong>driving licence </strong>and have<strong> your own car with appropriate insurance</strong>. Business Travel expenses are reimbursed.<br><br>To meet some of our team and find out what life is like with <strong><em>Jet2holidays</em></strong> follow us on Facebook: <strong><em>Jet2Careers Overseas<br><br></em></strong>We look forward to your application &amp; you starting your career with <strong><em>Jet2holidays</em></strong>!

Design and develop training programs. Select appropriate training methods or activities (e.g. simulations, mentoring, on-the-job training, andprofessional development classes). Conduct organization-wide training needs assessment and identify skills or knowledge gaps that need to be addressed. Use known education principles and stay up-to-date on new training methods and techniques. Design, prepare, and order educational aids and materials. Gather feedback from trainers and trainees after each educational session. Maintain updated curriculum database and training records. Host train-the-trainer sessions for internal subject matter experts. Manage and maintain in-house training facilities and equipment. Research and recommend new training methods, like gamification.<br><br>Qualifications<br><br>Education: Bachelor’s degree in any relevant field. Experience: Minimum 1 - 3 years of experience in coordination, outreach, oradministrative role.<br><br>Requirements<br><br>Proficiency in creating and managing databases (Excel, Google Sheets) Experience with communication tools (email marketing platforms, CRM, or contactmanagement systems). Strong interpersonal and communication skills (written and verbal). Ability to handle multiple tasks with attention to detail.