Glass Technician Jobs in Egypt

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><strong>Background</strong></p><br> <p>UNDP is the leading United Nations organization fighting to end the injustice of poverty, inequality, and climate change. Working with our broad network of experts and partners in 170 countries, we help nations to build integrated, lasting solutions for people and planet. As the lead UN development agency, UNDP is wellplaced to help implement the Goals through our work in some 170 countries and territories. We support countries in achieving the SDGs through integrated solutions. Today’s complex challenges—from stemming the spread of disease to preventing conflict—cannot be tackled neatly in isolation. For UNDP, this means focusing on systems, root causes and connections between challenges—not just thematic sectors—to build solutions that respond to people’s daily realities. UNDP has been on the ground in 2017, supporting the Government of Egypt and delivering to people the best solutions particularly the most vulnerable, women and youth. Since 2015, 195-member states of the United Nations, including the Government of Egypt, committed to the Sustainable Development Goals, an ambitious action plan that pictures a better world by 2030, with serious commitment from countries to meet the set targets. In terms of policy and partnership development, UNDP is establishing new partnerships with new partners and both local and global levels.</p><br> <p>UNDP is also keen to strengthen already developed partnerships with different organizations and initiatives that support UNDP mandate.</p><br> <p>In line with this mandate, the Inclusive Growth and Innovation Team is implementing a project supported by the Government of Japan that aims to strengthen youth-led green entrepreneurship by providing incubation, mentorship, access to finance and markets, and fostering Egypt–Japan cooperation in innovation and climate-smart economic development.</p><br> <p>This assignment is part of UNDP Egypt’s Inclusive Growth and Innovation Team, which designs and implements programmes that foster entrepreneurship, digital inclusion, and governance reform. The Project Associate will support the implementation of the Team’s portfolio, including the Government of Japan-funded initiative on youth-led green entrepreneurship, by providing programme and project support services, ensuring high-quality delivery, and contributing to innovation-driven solutions that strengthen resilience and empower communities.</p><br> <p><strong>Duties and Responsibilities</strong></p><br> <p><span>Under the overall supervision&nbsp;under the overall supervision of the Assistant Resident Representative, Inclusive Growth &amp; Innovation Team Leader and the direct supervision of the Project Specialist, the Project Associate will:</span></p><br> <p><span><strong>Support the project team to ensure effective project planning and implementation.&nbsp;&nbsp;</strong></span></p><br> <ul> <li><span>Support formulation and implementation of programme strategies through the coordination and implementation of project activities related to youth entrepreneurship, green innovation, incubation, access to finance, and international partnership initiatives, ensuring effective engagement of beneficiaries and stakeholders.</span></li> <li><span>Collect, analyze, and present information for baselines, milestones, and targets.</span></li> <li><span>Provide administrative and financial support for projects, including supporting the project management platform Quantum, budget revisions, and operational closure.</span></li> <li><span>Track programme performance indicators, prepare reports, and support audits.</span></li> </ul> <p><span><strong>Support partnerships and resource mobilization.</strong></span></p><br> <ul> <li><span>Contribute to resource mobilization by reviewing donor agreements and managing contributions through facilitation the&nbsp;liaison and coordination with government entities, private sector partners, entrepreneurship ecosystem actors, academic institutions, development partners, and Japanese counterparts to strengthen partnerships and support project delivery.</span></li> </ul> <p><span><strong>Provide support to the effective monitoring, evaluation, and reporting on progress of project implementation.&nbsp;</strong></span></p><br> <ul> <li><span>Support implementation of the project monitoring system in alignment with its Monitoring and Evaluation framework to ensure effective information sharing, provision of feedback, and elaboration of high-quality progress reports.</span></li> <li><span>Contribute to project visibility, communications, and knowledge-management efforts through the documentation of events, preparation of success stories, lessons learned, communication materials, and dissemination of project achievements and best practices.</span></li> </ul> <p><span><strong>Support knowledge building, knowledge sharing and capacity building relevant to the assigned project.</strong></span></p><br> <ul> <li><span>Support knowledge building and sharing, including training, lessons learned, and contributions to digital knowledge platforms.</span></li> <li><span>Document best practices in entrepreneurship ecosystems, digital inclusion, and governance reform by Maintaining project databases and monitoring tools, track beneficiary participation and results indicators, and support the preparation of progress reports, donor updates, and project documentation.</span></li> </ul> <p><span>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.</span></p><br> <p><span><strong>Institutional Arrangement</strong></span></p><br> <p><span>The Project Associate will be working under the overall supervision of the Assistant Resident Representative, Inclusive Growth &amp; Innovation Team Leader and the direct supervision of the Project Specialist.</span></p><br> <p><strong>Competencies</strong></p><br> <p>Core:</p><br> <p>Achieve Results: &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline</p><br> <p>Think Innovatively: &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;LEVEL1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements</p><br> <p>Learn Continuously: &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; LEVEL1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback</p><br> <p>Adapt with Agility: &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; LEVEL1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible</p><br> <p>Act with Determination: &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;LEVEL1: Shows drive and motivation, able to deliver calmly in face of adversity, confident</p><br> <p>Engage and Partner: &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;LEVEL1: Demonstrates compassion/understanding towards others, forms positive relationships</p><br> <p>Enable Diversity and Inclusion: &nbsp; &nbsp; &nbsp; LEVEL1: Appreciate/respect differences, aware of unconscious bias, confront discrimination</p><br> <p><span><i><strong>Cross-Functional &amp; Technical competencies</strong></i></span></p><br> <p><span><i><strong>Thematic Area &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Name &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Definition &nbsp;</strong></i></span></p><br> <br> <span><strong>Business Development&nbsp;</strong></span> <span><strong>Knowledge Generation</strong></span> <p><span>Ability to research information and to turn it into useful knowledge, relevant for context, or&nbsp;</span></p><br> <p><span>responsive to a stated need.&nbsp; Ability to apply existing concepts to new situations, and to develop&nbsp;</span></p><br> <p><span>new concepts to generate workable solutions and new approaches. Knowledge of relevant concepts,&nbsp;</span></p><br> <p><span>conceptual models, and theories that can be useful in addressing new situations.</span></p><br> <br> <span><strong>Operations: Finance</strong></span> <span><strong>Budget management</strong></span> <span>Ability to support budgetary aspects of work planning process, drawing and management of team budgets.</span> <br> <span><strong>Business Direction &amp; Strategy</strong></span> <span><strong>Strategic thinking</strong></span> <span>Develop effective strategies and prioritised plans in line with UNDP’s mission and objectives, based on the systemic analysis of challenges, opportunities and potential risks; link the general vision to reality on the ground to create tangible targeted solutions; learn from a variety of sources to anticipate and effectively respond to both current and future trends; demonstrate foresight.</span> <br> <span><strong>Business Direction &amp; Strategy</strong></span> <span><strong>Entrepreneurial Thinking</strong></span> <span>Identify and seize opportunities to service and add value to clients, create clarity around UNDP value proposition to beneficiaries and partners, develop clear service offers responding to client needs in line with UNDP’s organizational priorities and mandate.</span> <br> <span><strong>Business Management</strong></span> <span><strong>Partnerships Management</strong></span> <span>Build and maintain partnerships with wide networks of stakeholders, Governments, civil society and private sector partners, experts and others in line with UNDP strategy and policies.</span> <br> <span><strong>Data</strong></span> <span><strong>Data analysis</strong></span> <span>Ability to extract, analyse and visualize data to form meaningful insights and aid effective business decision making.</span> <br> <span><strong>Business Management</strong></span> <span><strong>Communication</strong></span> <span>Communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience. Ability to manage communications internally and externally, through media, social media and other appropriate channels.</span> <br> <p><strong>Required Skills and Experience</strong></p><br> <p><strong>Education:</strong></p><br> <p><span>Secondary education is required or a university degree in Business Administration, Public Administration, Economics, Political Science, Social Sciences, or ICT-related fields&nbsp;will be given due consideration but is not a requirement.</span></p><br> <p><strong>Experience:</strong></p><br> <p><span>Minimum of 6 years (with secondary education) or 3 years (with a university degree) of relevant experience in&nbsp;administrative or programme or project support experience.</span></p><br> <p><span><strong>Required skills:</strong></span></p><br> <ul> <li><span>Proven experience in excellent drafting, formulation and reporting and&nbsp;producing and editing documents with accuracy and professionalism.</span></li> <li><span>Experience in the usage of computers and office software packages (MS Word, Excel, etc.).&nbsp;&nbsp;</span></li> </ul> <p><span><strong>Desired skills in addition to the competencies covered in the Competencies section:</strong></span></p><br> <ul> <li><span>Experience in digitalization, entrepreneurship, or innovation programmes is highly desirable.</span></li> <li><span>Experience with UNDP or other international development organizations is an asset.</span></li> <li><span>Previous experience with financial management is an asset.</span></li> </ul> <p><strong>Equal opportunity</strong></p><br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.&nbsp;</p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><strong>Sexual harassment, exploitation, and abuse of authority</strong></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.&nbsp;</p><br> <p><strong>Right to select multiple candidates</strong></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement.&nbsp; We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><strong>Use of AI by candidates</strong></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><strong>Scam alert</strong></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Org. Setting and Reporting<br>This position is located in the United Nations Information Centre (UNIC) in Cairo, within the Information Centres Service (ICS), Outreach Division (OD), Department of Global Communications (DGC). The UNIC Cairo is part of the global network of United Nations information centres, which is the principal source of information about the United Nations system in Egypt and Saudi Arabia. UNICs are responsible for promoting public understanding and support for the aims and activities of the United Nations by disseminating UN information materials to a local audience in English and in Arabic; engaging local and regional partners; and, overall, bringing the United Nations closer to the people it serves. The incumbent is under the direct supervision of the National Information Officer and the overall supervision of the Director of UNIC Cairo.<br> Responsibilities<br>Within delegated authority, the incumbent may be responsible for the following duties: • Drive UNIC Director and visiting senior UN officials to and from official functions and events; provide transportation for other UNIC staff to official events, as needed. • Transport, collect and deliver packages/items as required, including picking up pouches from the airport or other document pick-up points. • Responsible for day-to-day maintenance of assigned vehicle; log official trips, daily mileage, fuel consumption, services, etc. • Provides general office support services to help ensure the smooth functioning of an organizational unit. • Reviews, records, routes and/or processes mail or other documents; gathers pertinent background material; tracks and monitors follow-up action as required. • Receives phone call and visitors, and responds to routine inquiries and information requests, including drafting routine written responses, or routes to appropriate personnel for handling as required. • Maintains files (both paper and electronic) and databases for work unit. • Updates and maintains large distribution lists; assemble documents, reports and other materials for global dissemination, where possible using electronic formats; coordinates courier services. • Performs a variety of administrative duties (e.g., meeting organization, reservations, office supply and equipment orders, etc.), including preparing and/or processing administrative requests/documents (expense claims, vouchers, visa applications, etc.). • Photocopies a variety of documents and other materials. • Operates and maintains a variety of office equipment in the performance of basic office functions, e.g., photocopier, facsimile, printer, scanner, etc. • Performs other duties as assigned.<br> Competencies<br>• PROFESSIONALISM: Knowledge of general office and administrative support. Knowledge of driving rules and regulations. Knowledge of administrative policies, processes and procedures. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. • TEAMWORK: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings. • PLANNING &amp; ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.<br> Education<br>A high school diploma or equivalent is required.<br> Job - Specific Qualification<br>Not available.<br> Work Experience<br>A minimum of two years of relevant experience in general office support, public communications support or related area is required. Experience as a driver with a safe driving record is required. Experience using Mircosoft Word and Microsoft Excel is desirable. Experience providing support to an office in the United Nations Common System or similiar international organisations is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English <b>and</b> Arabic are required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIUN Level IIUN Level IIUN Level II<br><b>Arabic</b>UN Level IUN Level IUN Level IUN Level I<br> <br> Assessment<br>Evaluation of qualified candidates may include an assessment exercise, which will be followed by a competency-based interview.<br> Special Notice<br>• This position is temporarily available for an initial duration of six months. If the selected candidate is a staff member from the United Nations Secretariat, the selection will be administered as a temporary assignment. • While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post. • Subject to the funding source of the position, the eligibility for this temporary job opening may be limited to candidates based at the duty station. • This temporary job opening may be limited to “internal candidates,” who have been recruited through a competitive examination administered according to staff rule 4.16 or staff selection process including the review of a central review body established according to staff rule 4.15. • Staff members of the United Nations common system organizations who will reach the mandatory age of separation or retirement within the duration of the current temporary need period are not eligible to apply. Submitting an application or selection for the current temporary job opening does not delay or increase the mandatory age of separation. • Retirees above the mandatory age of separation who wish to be considered for the current temporary job opening must indicate the reason for their last separation as "retirement." Such retirees shall not be employed by the Organization, unless (a) the operational requirements of the Organization cannot be met by staff members who are qualified and available to perform the required functions; and (b) the proposed employment would not adversely affect the career development or redeployment opportunities of other staff members and represents both a cost-effective and operationally sound solution to meet the needs of the service. This position is subject to local recruitment pursuant to staff rule 4.4 of the United Nations Staff Rules. Applicants for positions in the General Service and related categories must be authorized to work for the United Nations in the duty station where the position is located. Eligible applicants selected from outside the duty station are responsible for any expenses in connection with their relocation to the duty station. Staff members subject to local recruitment are not eligible for allowances or benefits exclusively applicable to international recruitment.<br> United Nations Considerations<br>According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section 2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join&nbsp;us at Accor,&nbsp;where&nbsp;life pulses&nbsp;with&nbsp;passion!​</p><br><p>As a&nbsp;pioneer&nbsp;in the art of&nbsp;responsible&nbsp;hospitality, the Accor Group&nbsp;gathers&nbsp;more&nbsp;than&nbsp;45 brands, 5,600&nbsp;hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.&nbsp;While&nbsp;each&nbsp;brand has&nbsp;its&nbsp;own&nbsp;personality,&nbsp;where&nbsp;you&nbsp;will&nbsp;be&nbsp;able to&nbsp;truly&nbsp;find&nbsp;yourself,&nbsp;they&nbsp;all&nbsp;share&nbsp;a&nbsp;common&nbsp;ambition: to&nbsp;keep&nbsp;innovating&nbsp;and&nbsp;challenging&nbsp;the&nbsp;status-quo.​</p><br><p>By&nbsp;joining&nbsp;us,&nbsp;you&nbsp;will&nbsp;become&nbsp;a&nbsp;Heartist®,&nbsp;because&nbsp;hospitality&nbsp;is, first and&nbsp;foremost, a&nbsp;work&nbsp;of&nbsp;heart.​</p><br><p>You&nbsp;will&nbsp;join&nbsp;a&nbsp;caring&nbsp;environment&nbsp;and a team&nbsp;where&nbsp;you&nbsp;can&nbsp;be&nbsp;all&nbsp;you&nbsp;are. You&nbsp;will&nbsp;be&nbsp;in a&nbsp;supportive&nbsp;place to&nbsp;grow, to&nbsp;fulfil&nbsp;yourself, to&nbsp;discover&nbsp;other&nbsp;professions and to&nbsp;pursue&nbsp;career&nbsp;opportunities, in&nbsp;your&nbsp;hotel&nbsp;or in&nbsp;other&nbsp;hospitality&nbsp;environments, in&nbsp;your&nbsp;country or&nbsp;anywhere&nbsp;in the world!​</p><br><p>You&nbsp;will&nbsp;enjoy&nbsp;exclusive&nbsp;benefits,&nbsp;specific&nbsp;to the&nbsp;sector&nbsp;and&nbsp;beyond, as&nbsp;well&nbsp;as&nbsp;strong&nbsp;recognition for&nbsp;your&nbsp;daily&nbsp;commitment.​</p><br><p>Everything&nbsp;you&nbsp;will&nbsp;do&nbsp;with&nbsp;us,&nbsp;regardless&nbsp;of&nbsp;your&nbsp;profession,&nbsp;will&nbsp;offer&nbsp;a&nbsp;deep&nbsp;sense&nbsp;of&nbsp;meaning, to&nbsp;create&nbsp;lasting,&nbsp;memorable&nbsp;and&nbsp;impactful&nbsp;experiences&nbsp;for&nbsp;your&nbsp;customers,&nbsp;for&nbsp;your&nbsp;colleagues&nbsp;and for the&nbsp;planet.</p><br><p>Hospitality&nbsp;is&nbsp;a&nbsp;work&nbsp;of&nbsp;heart,​<br>Join&nbsp;us and&nbsp;become&nbsp;a&nbsp;Heartist®</p><br><br>Job Description<br><br><p>2.1 Maintains complete knowledge of and comply with all departmental policies/service.<br>2.2 Maintains complete knowledge of correct maintenance and use of equipment. Uses equipment only as Intended.<br>2.3 Anticipates guests’ needs, responds promptly and acknowledges all guests, though busy and at any time of the day.<br>2.4 Maintains positive guest relations at all times.<br>2.5 Resolves guest complaints, ensuring guest satisfaction.<br>2.6 Monitors and maintains cleanliness, sanitations and organizations of assigned work areas.<br>2.7 Maintains complete knowledge of:</p><br><p>1) All hotel facilities/services, hours of operation.<br>2) All guest room layouts, bed types, décor, appointments, and locations.<br>3) Room availability for any given day.<br>4) Restricted dates, rates and room types.<br>5) All room rates, packages and promotions.<br>6) Specific arrangements between hotel and travel agencies, corporate reservations center.<br>7) Entertainment/special events scheduled in the hotel.<br>8) Accesses all functions of the computer system.<br>9) Evaluates the staffing requirements and prepares work schedules weekly, adhering to budget goals.<br>2.8 Ensures that the Reservation lines are attended at all times during scheduled hours and that sufficient staffing is present to meet the daily business demands.<br>2.9 Documents any late or absent employees; maintains accurate and current employee records.<br>2.10 Schedules and assigns employees’ breaks.<br>2.11 Communicates anticipated business demands daily with each employee (arrivals/departures, group functions, guest requests, etc.).<br>2.12 Legibly updates information board.</p><br><p>2.13 Ensures that employees are knowledgeable about hotel services, features and amenities.<br>2.14 Prepares and communicates assignments to the employees. Assigns additional tasks as they arise.<br>2.15 Responds to incoming calls.<br>2.16 Accesses and ensures that Reservation Agents properly access all functions of Reservations system.<br>2.17 Monitors and ensures that Reservations employees perform their job functions according to the hotel's standards.<br>2.18 Monitors and ensures that all reservations (including manual) are put into the system.<br>2.19 Monitors reservations requested by fax, telex and mail.<br>2.20 Ensures guest history accounts are kept current.<br>2.21 Ensures advance deposits, refunds of such and confirmation of both are processed.2.26 Ensures that group room blocks are released to general inventory after group's cut-off date or cancellation.<br>2.27 Ensures that rooming lists are put into the system.<br>2.28 Pre-block group rooms where special requests are made.<br>2.29 Assists Reservations staff whenever necessary in performing all job functions.<br>2.30 Conducts a week formal training program on the required job functions with criterion expected, department orientation with new hires, and ongoing training with existing employees.<br>2.31 Works closely with other departments to effectively accommodate guests' special requests and amenities.<br>2. 32 Communicates designated VIP reservations to the General Manager and department managers.<br>2.33 Works closely with the Front Desk Manager in determining the percentage for overbooking.<br>2.34 Reviews no-show reservations and process charges. Tracks group no- show reservations and distributes to Sales Department.<br>2.35 Compiles reports on no-show for future business forecasting.<br>2.36 Reviews master file activity report daily for accuracy of codes, rates and guest information.<br>2.37 Communicates room availability (particularly status changes on any date) to Reservations employees, Front Desk Manager and Corporate Reservations Center.<br>2.38 Reviews any reservations erroneously taken during restricted dates with individual responsible.<br>2.39 Reviews previous night's occupancy report and track for forecasting future business patterns.<br>2.40 Monitors wait list and determines priority of guests to be contacted for room availability.2.41 Creates Travel Agent Master in computer.<br>2.42 Reviews Travel Agency Commission Report daily for accuracy; resolves any discrepancies.<br>2.43 Monitors system problems, maintains log of such and coordinates corrections with the service company representative.<br>2.44 Prepares work orders for maintenance repairs and distributes them to Engineering.<br>2.45 Maintains supply levels and legibly document needs on a requisition.<br>2.46 Organizes and sets up office files on designated reference or resource information; keeps filing up-to date.<br>2.47 Prepares and distributes weekly/monthly/annual forecasts.<br>2.48 Prepares and submits daily/weekly payroll records.<br>2.49 Ensures that all pertinent information is documented in the log book daily.<br>2.50 Conducts performance appraisals of designated staff annually.2.51 Attends designated meetings.<br>2.52 Reviews status of assignments and any follow-up action with on-coming Supervisor.<br>2.53 To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).<br>2.54 To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.<br>2.55 To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.<br>2.56 Carry out instructions given by the management team and head office.<br>2.57 Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility.<br>2.22 Monitors group reservation activity daily and communicates status with Sales Department. Follows up on tentative sales bookings with respective Sales Manager to update status.<br>2.23 Ensures group files are accurate and kept current.<br>2.24 Ensures that group requirements are entered from the sales booking sheet.<br>2.25 Processes change forms received from Sales after checking availability; resolves any discrepancies.</p><br><br>Qualifications<br><br><p> Education High school graduate or equivalent vocational training certificate, some college.<br> Experience: one year’s experience as a Reservations Agent, preferably a style hotel.<br> Foreign Language: Fluency in English both verbal and non-verbal.<br> Courses and Training Ability to input and access information in the property management system/computers.<br> Computer Literacy Compute basic arithmetic.<br> Skills Familiarity with yield management and forecasting. Ability to perform job functions with attention to details, speed and accuracy. Ability to prioritize and organize, be a clear thinker, and calm. Ability to resolve problems using good judgment, follow directions thoroughly, understand guest’s service needs, work cohesively with co-workers as part of a team.</p><br><br>Additional Information<br><br><p>2.1 Assist the Executive Culinary Chef in the full operation of all kitchen units.<br>2.2 Is responsible for the cost, quality, hygiene, taste, presentation of all types of food produced in or purchased by the facility and the customer satisfaction related to these.<br>2.3 Within kitchen hygiene rules chef who is working in the kitchen should have short and well cared hair, it is not allowed that man has a moustache or beard.<br>2.4 Identify the work methods and cooking standards and ensure that these are applied to ensure that food is prepared in a quality manner and that personnel work efficiently.<br>2.5 Work in a coordinated manner with all section chefs and instruct them as needed.<br>2.6 Personally control that the presentation and quality of food prepared for breakfast, lunch and dinner is in accordance with the standards.2.7 Prepare the list of materials to be purchased, place their orders on the system and check the meat, fish and vegetables that are purchased.<br>2.8 Control the daily provision vouchers and accelerate the circulation of slow-moving supplies.<br>2.9 Check the cooling systems of food storages and ensure that food is used according to the first in, first out principle.<br>2.10 Plan food production in accordance with the stages identified by the Executive Culinary Chef.<br>2.11 Control the current status of raw foods and provisions as well as the way that excess food is used, prevent food from spoiling, use excess food in an efficient manner, and control the portions of food.<br>2.12 Is responsible for preparing standard recipes for all foods produced in order to standardise the portions, taste and quality.<br>2.13 Continuously monitor that the personnel working in the department comply with personal hygiene rules.<br>2.14 Ensure that the records needed for the food safety system are kept regularly.<br>2.15 Check all of the storage houses at the beginning of work and ensure that they are orderly, deliver old products to production, and make sure that the remaining food is made use of.<br>2.16 Check the menu and inform and warn personnel of any missing or problematic products so that the same situation does not re-occur.<br>2.17 Monitor the performance of personnel and report personnel that do not work efficiently to the Executive Culinary Chef.<br>2.18 Organise the personnel’s weekly schedule. Control the monthly timecards and submit to the Executive Chef for approval.2.19 Identify the training needs of kitchen personnel and ensure that the necessary trainings are organised and delivered.<br>2.20 Deliver trainings to food production personnel about menu preparation, product recipes and food costs etc. (except for standard trainings such as the Food Safety System and ISO standards).<br>2.21 To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).<br>2.22 To implement necessary warnings and departmental trainings in order to save energy inside the facility.2.23 To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs.<br>2.24 To provide carrying chemicals safely, carrying, storing and using in accordance with laws, controlling reducing chemical dirtiness.<br>2.25 Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility.<br>2.26 Carry out all other duties assigned by managers and hotel management not specified in the job description.</p><br> </div>