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<p>Join Us </p><p> At Vodafone, we're not just shaping the future of connectivity for our customers we're shaping the future for everyone who joins our team. When you work with us, you're part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p><p>Job Summary </p><p> The QA & Test Automation Sr. Specialist (COPs Tribe) is responsible for designing, executing, and maintaining comprehensive testing strategies to ensure software quality across manual and automated processes. This role involves mentoring junior testers, collaborating closely with development teams, and playing a key part in enhancing automation frameworks. The engineer will contribute to test planning, lead test execution, and advocate for continuous improvement in quality practices.</p><p>Job Description </p><p> Key Responsibilities:</p><ul><li>Test Strategy & Planning<ul><li>Participate in defining test strategies for projects.</li><li>Develop test plans, test cases, and automation scripts.</li><li>Contribute to best practices and standards for test execution and documentation.</li></ul></li><li>Test Execution & Automation<ul><li>Execute manual and automated test cases across platforms.</li><li>Design and maintain automation scripts for functional, regression, and smoke testing.</li><li>Integrate test suites within CI/CD pipelines and monitor execution.</li></ul></li><li>Mentorship & Review<ul><li>Mentor and support junior testers with technical guidance and code reviews.</li><li>Share knowledge of tools and practices through documentation or training sessions.</li></ul></li><li>Collaboration & Requirements Analysis<ul><li>Work with developers, business analysts, and product owners to understand functional and technical requirements.</li><li>Participate in sprint planning and estimation meetings.</li><li>Provide clear and timely feedback on quality risks, defects, and improvements.</li></ul></li><li>Defect Management & Reporting<ul><li>Log, track, and manage defects using standard tools (e.g., JIRA, Azure DevOps).</li><li>Analyze test results and prepare reports on test coverage and effectiveness.</li><li>Provide input on improving software quality and testability.</li></ul></li><li>Continuous Improvement<ul><li>Explore new tools and approaches to improve testing efficiency and coverage.</li><li>Contribute to team retrospectives and process enhancements.</li></ul></li></ul><p>Not a perfect fit? </p><p> Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p><p>Qualifications </p><p> Education & Experience:</p><ul><li>Bachelor's degree in computer science, Information Technology, or a related field.</li><li>4+ years of experience in software testing, including hands-on test automation.</li><li>Experience mentoring junior team members.</li><li>Strong understanding of QA methodologies, tools, and processes.</li></ul><p>Technical Skills:</p><ul><li>Proficiency in test case design, test execution, and automation scripting.</li><li>Hands-on experience with automation tools (e.g., Selenium, Appium, TestNG, Cucumber).</li><li>Knowledge of API testing tools (e.g., Postman, Rest Assured).</li><li>Familiarity with CI/CD pipelines and tools (e.g., Jenkins, GitHub Actions, Azure DevOps).</li><li>Experience with at least one programming/scripting language (e.g., Java, Python).</li><li>Performance testing experience (e.g., JMeter) is a plus.</li><li>Certified ISTQB Foundation level is mandatory</li><li>Certified ISTQB Agile tester is a Mandatory.</li></ul><p>Soft Skills:</p><ul><li>Strong analytical and problem-solving skills.</li><li>Clear and effective communication with technical and non-technical stakeholders.</li><li>Initiative in identifying testing improvements and automation opportunities.</li><li>Ability to work independently and collaboratively in Agile environments.</li></ul><p>Who we are </p><p> We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same. Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance. Together we can.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in computer science, Information Technology, or a related field.</li><li>4+ years of experience in software testing, including hands-on test automation.</li><li>Experience mentoring junior team members.</li><li>Strong understanding of QA methodologies, tools, and processes.</li><li>Proficiency in test case design, test execution, and automation scripting.</li><li>Hands-on experience with automation tools (e.g., Selenium, Appium, TestNG, Cucumber).</li><li>Knowledge of API testing tools (e.g., Postman, Rest Assured).</li><li>Familiarity with CI/CD pipelines and tools (e.g., Jenkins, GitHub Actions, Azure DevOps).</li><li>Experience with at least one programming/scripting language (e.g., Java, Python).</li><li>Performance testing experience (e.g., JMeter) is a plus.</li><li>Certified ISTQB Foundation level is mandatory</li><li>Certified ISTQB Agile tester is a Mandatory.</li><li>Strong analytical and problem-solving skills.</li><li>Clear and effective communication with technical and non-technical stakeholders.</li><li>Initiative in identifying testing improvements and automation opportunities.</li><li>Ability to work independently and collaboratively in Agile environments.</li></ul>
<div> <div> <b>Who we are</b>
</div> <div> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p> </div> </div> <div> <div> <b>About this Role</b>
</div> <div> <div>We are seeking a Software Release Specialist to plan, coordinate and continuously improve software release activities across application operations. The role focuses on ensuring user-facing services and production systems run smoothly by aligning release schedules with business needs, technology requirements, quality standards, compliance expectations and operational stability. The role is based in Cairo and sits within Application Operation.</div> </div> </div> <div> <div> <b>What you ll do</b>
</div> <div> <ul> <li>Plan and coordinate software releases, ensuring alignment with business objectives and IT requirements. </li> <li>Schedule release activities and timelines, working with cross-functional teams to support timely delivery. </li> <li>Identify and mitigate release-related risks, including data privacy, compliance and security considerations. </li> <li>Oversee release execution, including deployment, configuration changes and testing procedures. </li> <li>Coordinate testing activities, including user acceptance testing and performance testing, to maintain release quality. </li> <li>Maintain clear documentation for release processes, configurations and deployment procedures. </li> <li>Facilitate communication between stakeholders, ensuring clear and timely updates on release progress. </li> <li>Monitor production systems after releases and support timely resolution of issues or service disruptions.</li> <li>Evaluate and optimise release management processes through feedback and continuous improvement. </li> <li>Ensure releases comply with regulatory requirements and internal software release policies.</li> </ul> </div> </div> <div> <div> <b>Who you are</b>
</div> <div> <ul> <li>You have experience in release management or a related role, ideally within a software development or IT environment.</li> <li>You are organised and able to plan, prioritise and coordinate multiple release activities effectively. </li> <li>You communicate clearly with technical and non-technical stakeholders, both verbally and in writing. </li> <li>You apply analytical thinking to identify issues, assess impact and support practical resolution during release activities. </li> <li>You work collaboratively with development, quality assurance, operations and business stakeholders. </li> <li>You have familiarity with Agile methodologies such as Scrum or Kanban, and understand iterative development and release planning. </li> <li>You have a basic understanding of software development concepts, IT infrastructure, servers, networks and cloud services. </li> <li>You understand testing methodologies and quality assurance practices that support reliable software releases.</li> <li>You bring knowledge of cloud technologies and DevOps tools, with an interest in using automation to improve release processes.</li> </ul> </div> </div> <div> <div> <b>Not a perfect fit?</b>
</div> <div> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> </div> </div> <div> <div><br></div></div><div><div><div><ul> </ul> </div> </div> </div>
<p>We are looking for a <strong>Senior Python Software Engineer</strong> with <strong>at least 4 years of professional experience</strong> developing backend applications using Python to join our engineering team. In this role, you will help design, build, maintain, and evolve scalable backend services that power our platform.</p><p>You will be responsible for implementing high-quality software solutions, optimizing application performance, and contributing to the architecture and long-term evolution of our systems. Working closely with cross-functional teams, you will participate in technical design discussions, mentor fellow engineers, and promote engineering best practices. This role requires deep technical expertise in Python, Django, distributed systems, and modern software engineering principles.</p><p><strong>Requirements</strong></p><h2>Responsibilities</h2><ul><li><p>Design, develop, and implement new functionality for decoupled backend services.</p></li><li><p>Maintain, enhance, and refactor existing backend applications to improve scalability, reliability, and maintainability.</p></li><li><p>Analyze and optimize application performance, database queries, and overall system efficiency.</p></li><li><p>Take ownership of backend services throughout their lifecycle, including architecture, deployment, production support, monitoring, and continuous improvement.</p></li><li><p>Participate actively in technical design discussions, solution architecture, and project planning sessions.</p></li><li><p>Collaborate with engineers, product managers, and stakeholders to deliver high-quality software solutions.</p></li><li><p>Review code, provide constructive feedback, and champion engineering best practices through peer collaboration.</p></li><li><p>Mentor and support other team members by sharing technical expertise and assisting with complex engineering challenges.</p></li><li><p>Troubleshoot production issues using profiling, monitoring, logging, and diagnostic tools.</p></li><li><p>Produce and maintain clear technical documentation, architectural diagrams, and design specifications.</p></li><li><p>Evaluate emerging technologies and recommend improvements to the engineering stack where appropriate.</p></li><li><p>Effectively utilize AI-powered development tools (such as Claude Code, GitHub Copilot, or Codex) to accelerate software development while ensuring code quality, correctness, security, and maintainability.</p></li></ul><p></p><h2>Qualifications</h2><ul><li><p><strong>At least 5 years of professional experience</strong> developing backend applications with <strong>Python</strong>.</p></li><li><p>Strong commercial experience building web applications using <strong>Django</strong> and the Django ORM.</p></li><li><p>Solid experience working with relational databases, particularly <strong>MySQL</strong>.</p></li><li><p>Experience designing, developing, and consuming <strong>RESTful APIs</strong>, <strong>GraphQL</strong>, or similar service interfaces.</p></li><li><p>Experience working with distributed systems and asynchronous messaging technologies such as <strong>Celery</strong>.</p></li><li><p>Strong understanding of object-oriented programming, software design patterns, clean architecture, and distributed system design.</p></li><li><p>Experience using Git-based version control workflows, including branching strategies, pull requests, and code reviews.</p></li><li><p>Experience writing technical documentation and software design specifications.</p></li><li><p>Strong debugging, troubleshooting, and performance optimization skills using profiling tools, SQL execution plans, application monitoring tools (e.g., New Relic), and related technologies.</p></li><li><p>Ability to work independently, take ownership of technical solutions, prioritize tasks effectively, and proactively resolve issues.</p></li><li><p>Strong communication and collaboration skills with the ability to participate in technical discussions and mentor other engineers.</p></li></ul><p></p><h3>Preferred Qualifications</h3><ul><li><p>Experience with supporting technologies such as <strong>Redis</strong>, <strong>Memcached</strong>, <strong>Elasticsearch</strong>, and <strong>Celery</strong>.</p></li><li><p>Experience building, deploying, and operating cloud-native or highly scalable backend services.</p></li><li><p>Experience working within Agile/Scrum development environments.</p></li><li><p>Hands-on experience using AI-assisted development tools (e.g., Claude Code, GitHub Copilot, or Codex) for code generation, testing, debugging, refactoring, and code review while applying sound engineering judgment to validate and improve generated output.</p></li><li><p>Experience mentoring junior and mid-level engineers and contributing to engineering standards and best practices.</p></li></ul><p></p>
<p><em>“Parkville is committed to diversity, equity, and inclusion, and all employees are expected to support these values in all aspects of their work.”</em></p><p></p><ul><li><p>Assess and drive process and technology roadmaps for IT Infrastructure and digital transformation.</p></li><li><p>Develop and implement comprehensive security strategies to protect our organization's information systems and data.</p></li><li><p>Monitor and assess the effectiveness of security measures, including firewalls, intrusion detection systems, antivirus software, and access controls.</p></li><li><p>Lead and oversee IT projects from initiation to completion, ensuring they are delivered on time, within budget, and meet quality standards.</p></li><li><p>Oversee and manage the implementation of Odoo, ensuring seamless integration with existing systems and optimizing business processes.</p></li><li><p>Customize and configure Odoo modules to meet specific business requirements and streamline workflows.</p></li><li><p>Collaborate with key stakeholders to define and implement Odoo enhancements and improvements.</p></li><li><p>Conduct periodic security audits and vulnerability assessments to identify and address potential weaknesses.</p></li><li><p>Proactively monitor, maintain, and optimize the infrastructure to ensure high availability and performance of Odoo and associated systems.</p></li><li><p>Evaluate and implement the right-fit industry products and technologies for infrastructure components such as servers, storage, networking, and security systems.</p></li><li><p>Develop and drive the technology strategy, goals, and roadmaps in alignment with business objectives.</p></li><li><p>Document procedures, scripts, programs, processes, and standards for future reference and effective data governance.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Education :</strong></p><ul><li><p>A bachelor's degree in Computer Science Engineering or equivalent.</p></li></ul><p></p><p><strong>Experience :</strong></p><p></p><ul><li><p>6-8 years of related job function/ industry/ experience.</p></li><li><p>2-3 years of demonstrable experience in digital transformation and information technology management/operations, with a focus on leveraging Odoo for business optimization.</p></li></ul><p><br></p>
<p>Support the design, automation, deployment, and operation of DevSecOps toolchains and cloud-native delivery platforms. The role enables faster and more reliable software delivery by building CI/CD pipelines, automating deployment and configuration activities, supporting observability, and applying DevOps practices across delivery teams.</p><p>Implement and maintain CI/CD pipelines, build automation, release automation, and deployment scripts across supported products and platforms. Automate infrastructure, configuration, and environment provisioning using approved DevOps tools and reusable templates. Work closely with software engineering, QA, operations, and security teams to support requirements, troubleshoot pipeline issues, and improve delivery reliability. Support monitoring, logging, and operational troubleshooting using tools such as ElasticSearch, Kibana, and related observability solutions. Maintain clear documentation for pipelines, deployment procedures, configuration scripts, and operational runbooks.</p><p><strong>Desired Candidate Profile</strong></p><p>2-3 years of hands-on DevOps experience in software delivery or platform engineering environments. Good understanding of CI/CD methodologies, source control, automated builds, release management, and deployment automation. Working knowledge of public and private cloud IaaS/PaaS models such as OpenStack, Red Hat OpenShift, Kubernetes, AWS, or Azure. Practical experience with automation and configuration tools such as Jenkins, Git, Ansible, Docker, Nexus, Maven, Ant, Jira, and shell scripting. Good collaboration mindset with ability to work in Agile teams and promote self-service and continuous improvement. Must have technical / professional qualifications: Computer Science, Engineering, or equivalent related degree. Hands-on experience with Linux/Unix, Git, Jenkins, Docker, Ansible, Jira, Maven/Ant, web servers, and shell scripting. Exposure to OpenShift/Kubernetes and monitoring tools such as ElasticSearch and Kibana is preferred. Basic programming or scripting experience in at least one language such as Java, PHP, Python, or Shell. Red Hat OpenShift certification or equivalent cloud/platform certification is an advantage</p>
<ul><li><p>Install, configure, and maintain office hardware, including desktop PCs, laptops, and peripherals.</p></li><li><p>Diagnose and resolve hardware, software, network, and system issues efficiently.</p></li><li><p>Perform routine maintenance, troubleshooting, and network setup for <strong>all office printers, copiers, and scanners</strong>.</p></li><li><p>Manage software installation, operating system updates (Windows/Mac), and anti-virus solutions.</p></li><li><p>Troubleshoot basic local network (LAN/Wi-Fi), router configurations, and internet connectivity issues.</p></li><li><p>Set up new user workstations, email accounts, and access credentials.</p></li><li><p>Provide fast on-site and remote technical support for staff across administrative offices and retail branches.</p></li><li><p>Maintain an inventory log of all IT equipment, hardware assets, and repair histories.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Education:</strong> Bachelor’s degree in Computer Science, Information Technology, or a related field.</p></li><li><p><strong>Experience:</strong> <strong>2–4 years of proven experience</strong> in IT Helpdesk or Technical Support roles.</p></li><li><p><strong>Hardware Expertise:</strong> Strong hands-on experience in assembling, repairing, and troubleshooting PCs, laptops, and <strong>office printers (LaserJet, Thermal, Multi-function)</strong>.</p></li><li><p><strong>Software Expertise:</strong> Deep knowledge of Windows OS, MS Office suite, domain environments, and basic data security.</p></li><li><p><strong>Networking:</strong> Good understanding of TCP/IP, routers, switches, and cabling basics.</p></li><li><p><strong>Soft Skills:</strong> Excellent problem-solving abilities, high sense of urgency, and strong communication skills.</p></li></ul><p></p>
<p>We are looking for a dynamic <strong>Marketing Executive</strong> to drive growth and strengthen our software brand across <strong>Egypt and KSA</strong>.</p><p>The ideal candidate will have a strong background in <strong>digital and performance marketing</strong>, combined with hands-on experience in <strong>brand marketing and campaign development</strong>. Previous experience in <strong>software, IT, SaaS, or technology companies</strong> is highly preferred.</p><h2>Responsibilities</h2><ul><li><p>Develop and execute integrated marketing strategies across <strong>Egypt and KSA</strong>.</p></li><li><p>Plan and execute multi-channel campaigns across digital, social media, email, PPC, content, and other relevant channels.</p></li><li><p>Conduct keyword research and manage <strong>SEO and AEO</strong> initiatives, including on-page and technical SEO.</p></li><li><p>Optimize website content, architecture, metadata, and internal linking to improve organic visibility.</p></li><li><p>Manage <strong>SEM/PPC campaigns</strong> across Google Ads, Bing, and social platforms.</p></li><li><p>Develop and execute <strong>brand marketing campaigns</strong> to strengthen brand positioning, awareness, and market presence.</p></li><li><p>Create localized campaigns and content for <strong>Egyptian and Saudi audiences</strong>.</p></li><li><p>Work closely with sales and business development teams to ensure consistent messaging and alignment with business objectives.</p></li><li><p>Track and analyze performance using <strong>GA4, Google Search Console, advertising platforms, and other analytics tools</strong>.</p></li><li><p>Monitor SEO/AEO, AI-search, PPC, social media, and broader digital marketing trends.</p></li><li><p>Recommend new marketing tools, platforms, and opportunities to improve performance and reach.</p></li></ul><p></p><p><strong>Requirements</strong></p><h2>Qualifications</h2><ul><li><p>Bachelor's degree in <strong>Marketing, Communications, Business, or a related field</strong>, with <strong>2–4 years of relevant marketing experience</strong>.</p></li><li><p><strong>Hands-on marketing experience in both Egypt and KSA</strong>, with a strong understanding of the two markets and their audiences.</p></li><li><p>Previous experience in <strong>software, IT, SaaS, technology, or B2B marketing</strong> is highly preferred.</p></li><li><p>Strong experience across <strong>both digital/performance marketing and brand marketing</strong>, including SEO/AEO, PPC, content, social media, campaigns, and brand positioning.</p></li><li><p>Strong analytical and creative skills, with experience using <strong>GA4, Google Search Console, Google Ads</strong>, and other marketing tools to measure and optimize results.</p></li><li><p>Excellent <strong>Arabic and English communication skills</strong>, with strong project management and cross-functional collaboration abilities.</p></li><li><p>Experience with <strong>AI-powered marketing tools, AI search, and emerging marketing technologies</strong> is a strong advantage.</p></li></ul><p></p>
<p><strong>Essential Job Functions:</strong> Lead the end-to-end technical design, development, customization, implementation, and delivery governance of Microsoft Dynamics 365 CRM/Customer Engagement solutions. Customize and configure entities/tables, forms, views, dashboards, business rules, workflows, security roles, and business process flows. Develop custom plugins, custom workflow activities, JavaScript/TypeScript extensions, Web API integrations, and server-side components using C#, .NET Framework, and .NET Core/.NET 6+ where applicable. Design and implement integrations between Dynamics 365 CRM and enterprise applications using REST/SOAP APIs, Azure Integration Services, Logic Apps, Azure Functions, Service Bus, and thirdparty integration platforms. Build and extend Power Platform solutions including Power Apps, Power Automate, Dataverse, and Power Pages when required. Participate in requirement analysis, fit-gap workshops, technical design sessions, estimation, and solution architecture reviews. Support data migration, data cleansing, duplicate detection, and integration mapping activities using Dataverse, Dataflows, KingswaySoft, SSIS, or similar tools. Manage solution packaging, deployment, environment strategy, release management, and CI/CD pipelines using Azure DevOps and Microsoft best practices. Troubleshoot complex CRM issues, optimize solution performance, ensure security compliance, and provide production support. Prepare and maintain technical design documents, interface specifications, deployment guides, unit testing evidence, and support documentation. Own technical delivery planning, effort estimation, task allocation, design reviews, code quality, release readiness, and escalation management across CRM workstreams. Provide hands-on technical leadership, solution guidance, code reviews, mentoring, and coaching to CRM developers and consultants.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>5+ years of hands-on experience in Microsoft Dynamics 365 CRM/Customer Engagement technical implementation, customization, integration, and support, including proven experience in a technical lead role.</li><li>Strong technical expertise across Dynamics 365 Sales, Customer Service, Field Service, Marketing, Dataverse, and Model-Driven Apps.</li><li>Advanced development experience with C#, .NET Framework, .NET Core/.NET 6+, ASP.NET, Web API, REST/SOAP services, JavaScript, TypeScript, HTML, CSS, and SQL Server.</li><li>Proven experience developing plugins, custom workflow activities, custom actions/APIs, PCF controls, ribbon commands, client-side scripting, and reusable technical components.</li><li>Strong knowledge of Power Platform including Power Apps, Power Automate, Dataverse security model, connectors, environment management, and ALM.</li><li>Experience integrating Dynamics 365 CRM with ERP, contact center, portal, payment, middleware, and third-party enterprise systems.</li><li>Hands-on experience with Azure services such as Azure Functions, Logic Apps, Service Bus, Key Vault, App Services, Application Insights, and Azure DevOps.</li><li>Solid understanding of solution architecture, security roles, field-level security, data governance, performance optimization, and environment strategy.</li><li>Experience with data migration, data quality, integration mapping, and reporting using tools such as SSIS, KingswaySoft, Power BI, FetchXML, SQL, or Dataflows.</li><li>Ability to prepare technical design documents, deployment plans, code review reports, and production support handover documentation.</li><li>Prior experience working in Egypt or supporting Egypt-based enterprise/government clients is preferred; Arabic language capability is an advantage.</li><li>Strong leadership experience in coordinating distributed technical teams, managing technical risks, and ensuring adherence to Microsoft implementation best practices and project delivery standards.</li><li>Microsoft certifications in Dynamics 365 Customer Engagement, Power Platform, Azure Developer, or Solution Architect are preferred.</li><li>Experience with Omnichannel for Customer Service, Customer Insights, Power Pages, Copilot Studio, or AI-enabled CRM scenarios is an advantage.</li><li>Exposure to Agile/Scrum, SAFe, DevSecOps, automated testing, and enterprise release governance is a plus.</li><li>Knowledge of MEA market delivery practices, data protection expectations, cybersecurity considerations, and public sector delivery requirements is desirable.</li></ul>
<p>Job Summary Data Science Middle East (DSME) is seeking an experienced Engagement Manager to lead Managed Services and IT Outsourcing engagements for enterprise customers across the GCC region. The Engagement Manager will act as the primary client contact, ensuring successful service delivery, operational excellence, and long-term customer satisfaction throughout the engagement lifecycle. This role is responsible for managing enterprise client engagements, overseeing outsourced resources, ensuring SLA and KPI compliance, coordinating with internal delivery and talent acquisition teams, and driving continuous service improvements. The successful candidate will also collaborate with Sales and Client Success teams to support account growth, contract renewals, and service expansion opportunities.</p><p><b>Key Responsibilities</b></p><p>Client & Engagement Management</p><ul><li>Act as the primary point of contact for Managed Services and Outsourcing customers.</li><li>Build and maintain long-term client relationships while ensuring exceptional customer satisfaction.</li><li>Lead governance meetings, service reviews, executive business reviews (EBRs), and operational discussions.</li><li>Manage engagement scope, contractual commitments, service quality, and delivery performance.</li><li>Proactively manage customer escalations and ensure timely issue resolution.</li></ul><p>Managed Services Delivery</p><ul><li>Lead end-to-end delivery of Managed Services and IT Outsourcing engagements.</li><li>Ensure compliance with agreed SLAs, KPIs, contractual obligations, and quality standards.</li><li>Monitor operational performance and drive continuous service improvement initiatives.</li><li>Identify delivery risks and implement mitigation and business continuity plans.</li></ul><p>Resource & Team Management</p><ul><li>Manage the complete lifecycle of outsourced consultants, including onboarding, deployment, utilization, performance management, and offboarding.</li><li>Act as the reporting manager for outsourced consultants and managed service teams.</li><li>Conduct regular performance reviews and provide coaching, mentoring, and professional development.</li><li>Optimize workforce planning and resource allocation across multiple client engagements.</li></ul><p>Cross-Functional Collaboration</p><ul><li>Work closely with Sales, Client Success Managers, Delivery Managers, Technical Leads, and Talent Acquisition teams.</li><li>Gather and validate customer requirements and translate them into resource and delivery plans.</li><li>Coordinate recruitment activities to ensure timely staffing fulfillment.</li><li>Support service transitions, knowledge transfer, and onboarding for new engagements.</li></ul><p>Commercial & Business Growth</p><ul><li>Support contract renewals, change requests, service expansions, and account growth initiatives.</li><li>Identify opportunities to introduce additional DSME services within existing customer accounts.</li><li>Participate in account planning and customer success initiatives.</li><li>Support proposal preparation and solution discussions for Managed Services opportunities.</li></ul><p>Governance & Operational Excellence</p><ul><li>Monitor and report engagement KPIs, SLAs, utilization, financial performance, and customer satisfaction metrics.</li><li>Prepare executive dashboards, operational reports, and service review presentations.</li><li>Ensure compliance with internal governance, quality standards, and operational processes.</li><li>Lead continuous improvement initiatives to enhance operational efficiency and customer experience.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2><p>Education</p><ul><li>Bachelor's degree in computer science, Information Technology, Engineering, Business Administration, or a related field.</li></ul><p>Preferred Certifications</p><ul><li>PMP</li><li>PRINCE2</li><li>ITIL Foundation</li><li>Agile Scrum</li></ul><p>Experience</p><ul><li>Minimum 7 years of experience in Engagement Management, Managed Services, IT Outsourcing, Service Delivery, Account Management, or similar customer-facing leadership roles.</li><li>Proven experience managing enterprise Managed Services or IT Outsourcing engagements.</li><li>Experience leading cross-functional technical teams across multiple customers and projects.</li><li>Strong understanding of Software Development Life Cycle (SDLC), Agile methodologies, and enterprise IT environments.</li><li>Experience managing SLAs, KPIs, customer escalations, governance, and service delivery performance.</li></ul><p>Required Skills</p><p>Technical Skills</p><ul><li>Managed Services Delivery</li><li>IT Outsourcing</li><li>Service Delivery Management</li><li>SLA & KPI Management</li><li>IT Service Management (ITSM)</li><li>SDLC</li><li>Agile Delivery</li><li>Project Governance</li><li>Microsoft Office Suite</li><li>Project Management Tools</li></ul><p>Professional Skills</p><ul><li>Client Relationship Management</li><li>Stakeholder Management</li><li>Leadership & Team Management</li><li>Communication & Presentation Skills</li><li>Negotiation</li><li>Problem Solving</li><li>Strategic Thinking</li><li>Commercial Awareness</li><li>Risk Management</li><li>Decision Making</li></ul>
<p>Misr International Academy for Computers & Artificial Intelligence is seeking a qualified <strong>Academic & IT Curriculum Director</strong> to oversee a 3-year educational program specializing in Computer Science, Software Engineering, and Artificial Intelligence. The ideal candidate will combine strong technical expertise with academic leadership to deliver market-relevant education.</p><p><strong>Key Responsibilities:</strong></p><ul><li><p><strong>Curriculum Development:</strong> Lead the creation, updating, and continuous optimization of course materials to align with modern market demands in software development and AI.</p></li><li><p><strong>Academic Oversight:</strong> Monitor educational quality, evaluate course delivery, and ensure all academic standards and learning outcomes are met.</p></li><li><p><strong>Team Leadership:</strong> Manage, mentor, and evaluate the performance and attendance of instructors, engineers, and training staff.</p></li><li><p><strong>Quality Assurance:</strong> Conduct on-ground monitoring in classrooms and labs to guarantee adherence to the academic timeline and quality standards.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in Computer Science, Software Engineering, Artificial Intelligence, or a related technology field.</p></li><li><p>3 to 5+ years of experience in academic supervision, curriculum management, or leading technical/training teams.</p></li><li><p>Strong grasp of modern tech trends, software engineering practices, AI, and effective teaching methodologies.</p></li><li><p>Exceptional leadership, communication, and hands-on management skills.</p></li><li><p>High proficiency in English (both written and spoken).</p></li></ul><p></p>
<p><strong>o General responsibilities:</strong></p><ul><li><p>Consult with users and management to conduct information assessments to determine user needs and to define solutions to meet business requirements.</p></li><li><p>Research, plan and design an enterprise environment with appropriate hardware, operating systems, applications, and communication components to support business requirements.</p></li><li><p>Analyze and recommend both hardware and software requirements for existing and future implemented services.</p></li><li><p>Identifying opportunities that can improve the efficiency of the business and technical processes.</p></li><li><p>Participate in the development and implementation of short and long-term strategic IT plans to ensure infrastructure capacity meets existing and future group requirements in collaboration with other teams.</p></li><li><p>Prepare technical requirements, scope of work reports, and other documentation for infrastructure projects and associated efforts.</p></li><li><p>Coordinate with external vendors for the acquisition, support and maintenance of information technology hardware and software systems.</p></li><li><p>Manage the ability to continue providing a pre-determined & agreed level of IT services.</p></li><li><p>Ensure the availability, continuity and security of various systems and monitor different logs.</p></li><li><p>Develop and document operational procedures and users’ manuals when needed.</p></li><li><p>Manage change requests & determine the need to perform a system change whenever needed through standard procedures.</p></li><li><p>Works under the general direction of senior management and provides different reports indicating the IT infrastructure status as well as any reports required by higher management.</p></li><li><p>Communicate with different teams whenever required to complete work duties.</p></li><li><p>Support users in all offered services.</p></li></ul><p> <strong>o Systems responsibilities:</strong></p><ul><li><p>plan, design, install, configure, test, evaluate, operate and administrate, monitor, maintain, integrate, document, report and provide support for different infrastructure systems at Nile University including but not limited to different Hardware (Servers, Storage, RAID settings, etc.), Virtualization systems, Operating systems (Windows/Linux), System Center, Application servers, Backup and recovery systems along with servers’ Endpoint protection.</p></li><li><p>Identify and set the configuration items for different systems and verify their completeness & correctness.</p></li><li><p>Develop and administrate backup, archive & restore processes for different systems and data according to Nile University policy. Besides monitoring the backup logs and testing the restoration processes regularly.</p></li><li><p>Monitor and assess the utilization and performance of different services and infrastructure resources (Hardware and software) regularly to ensure their effectiveness using monitoring tools or manually.</p></li><li><p>Perform regular maintenance of servers through the installation of software updates and upgrades, along with hardware replacements and expansions.</p></li><li><p>Recommend and ensure the standard implementation of policies, procedures and operations and ensure consistency with Nile University policies.</p></li><li><p>Analyze and resolve different systems issues using diagnostic software and/or technical troubleshooting procedures.</p></li><li><p>Perform different software migrations or hardware physical reallocation for the IT infrastructure systems.</p></li></ul><p> <strong> o Network responsibilities:</strong></p><ul><li><p>plan, design, install, configure, test, evaluate, operate and administrate, monitor, maintain, integrate, document, report and provide support for the network infrastructure components including routers, switches, wireless controllers, access points, VOIP system, load balancers, VPN and network security systems. Besides ensuring reliable connectivity for NU users and hosted services over LAN/WLAN.</p></li><li><p>Monitor the performance of the core routing and switching systems, besides managing the VLAN configuration for its proper function.</p></li><li><p>Manage the call manager system for the best performance and monitor its usage, besides configuring and installing IP phones for different users.</p></li><li><p>Define, apply and monitor security policies on different security systems (e.g. Fortinet appliances, firewalls, IPS etc.) and ensure their consistency with the business needs.</p></li><li><p>Monitor the Internet bandwidth utilization and implement appropriate policies to ensure higher performance.</p></li><li><p>Manage and monitor VPN configurations and access permissions for different users. And Perform service evaluation for different network services.</p></li><li><p>Plan and control the network infrastructure changes and monitor their impact on different users and hosted services.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>o Education and experience:</strong></p><ul><li><p>Bachelor’s degree in communication or computer science or a related field.</p></li><li><p>At least eight years of experience in relevant field in well-known and large-scale organizations that support at least 1,500 users.</p></li><li><p>Microsoft technical certifications are required.</p></li><li><p>CCNA is required.</p></li><li><p>Master’s degree in a related field is a plus.</p></li><li><p>CCNP and CCDP are a plus.</p></li><li><p>ITIL knowledge is a plus.</p></li><li><p>Project management knowledge is a plus.</p></li></ul><p><strong> o Technical skills:</strong></p><ul><li><p>Proficient understanding of common server architectures, and expert in installing, configuring, and administrating different servers’ software, hardware and storage systems (SAN, NAS, DAS) (EMC, and Dell Technologies).</p></li><li><p>Proficient understanding of common storage subsystems connectivity (Fiber Channel, ISCSI, SATA, SAS, SCSI, etc.), storage subsystem disk configuration (RAID levels), along with clustering and logical partitions.</p></li><li><p>Expert in setting up and administrating VMware virtualization systems (VCenter, ESXi, etc.)</p></li><li><p>Expert in setting up and administrating different operating systems of servers (Windows\Linux).</p></li><li><p>Expert in using and administrating networking related protocols and services, including but limited to TCP, UDP, ICMP, FTP, SFTP, SSH, HTTP and HTTPS.</p></li><li><p>Expert in setting up and administrating MS Domain Controllers including but not limited to PowerShell scripts, GPO, managing trust relations, moving FSMO rules, upgrading domain controllers and raising functional levels, etc.</p></li><li><p>Expert in setting up and administrating the DNS, DHCP, SCCM, SCOM, WSUS, NPS, File sharing services, DFS, FTP, CA, NTP, MS Exchange, MS SharePoint, SQL servers, MySQL, IIS/Apache servers, Print servers, Backup and archiving systems, LDAP integrations.</p></li><li><p>Expert in administrating mailing and other services offered by MS Office365.</p></li><li><p>Expert in Implementing, administrating and supporting different integrations (Domain, Office365, SSO, etc.)</p></li><li><p>Ability to understand new software packages or hardware equipment & fast enough to learn new technologies.</p></li><li><p>Proven experience in managing and designing network infrastructure systems (LAN configuration, WAN configuration, Routers, Switches, Firewalls, Wireless controllers and Cisco Call managers).</p></li><li><p>Expert in Cisco, Huawei and Fortinet network equipment and technologies.</p></li><li><p>Expert in network diagnostic, monitoring and analysis tools (e.g., Cisco prime, Solar winds, etc.).</p></li><li><p>Expert in access control models and network security.</p></li></ul><p><strong> o Soft skills:</strong></p><ul><li><p>Creative skills to identify and define user enterprise needs and turn them into workable plans and automated processes.</p></li><li><p>High searching and self-learning capabilities.</p></li><li><p>Aggressive problem diagnosis and creative problem-solving skills.</p></li><li><p>Strong interpersonal and communications skills with colleagues and clients either verbally or in writing.</p></li><li><p>Good command of English.</p></li><li><p>Determines when issues should be escalated to a higher level.</p></li><li><p>Capable of writing proposals or reports, documenting procedures, acting as a vendor liaison, making presentations to client audiences or professional peers, and working closely with upper management.</p></li><li><p>Proactive with strong self-management skills to juggle multiple tasks and priorities within the constraints of timelines and budgets.</p></li></ul><p></p>
<ul><li><p>Install, configure, administer, and troubleshoot Windows and Linux (Ubuntu/Debian) servers.</p></li><li><p>Deploy, maintain, and monitor virtualization platforms, preferably <strong>Proxmox VE</strong>.</p></li><li><p>Configure and manage firewall solutions such as <strong>pfSense</strong> and <strong>FortiGate</strong>.</p></li><li><p>Administer NAS storage solutions, preferably <strong>TrueNAS Core</strong> or <strong>TrueNAS SCALE</strong>.</p></li><li><p>Install, maintain, and troubleshoot email systems such as <strong>Zimbra</strong> and <strong>Axigen</strong>.</p></li><li><p>Configure and troubleshoot LAN/WAN networks, VLANs, VPNs, routing, switching, and wireless infrastructure.</p></li><li><p>Manage Active Directory, Group Policy, DNS, DHCP, and file-sharing services.</p></li><li><p>Monitor system performance, capacity, and availability, and perform preventive maintenance.</p></li><li><p>Implement backup and disaster recovery solutions and perform regular backup verification.</p></li><li><p>Perform software installation, system updates, and security patch management.</p></li><li><p>Troubleshoot desktop, laptop, printer, and peripheral hardware issues.</p></li><li><p>Install, rack, configure, and maintain Dell and HPE physical servers.</p></li><li><p>Document system configurations, network diagrams, and operational procedures.</p></li><li><p>Provide technical support to end users and resolve incidents within agreed service levels.</p></li><li><p>Participate in IT infrastructure improvement projects and technology deployments.</p></li><li><p>Follow IT security best practices and assist in maintaining a secure IT environment.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Max Age 35 years old.</p></li><li><p>Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent practical experience).</p></li><li><p><strong>1–3 years</strong> of hands-on experience as a System Administrator or IT Specialist.</p></li><li><p>Strong knowledge of Windows Server and Linux (Ubuntu/Debian).</p></li><li><p>Experience with virtualization platforms, preferably <strong>Proxmox VE</strong>.</p></li><li><p>Experience configuring and managing <strong>pfSense</strong> and/or <strong>FortiGate</strong> firewalls.</p></li><li><p>Experience with <strong>TrueNAS Core</strong> or <strong>TrueNAS SCALE</strong> storage solutions.</p></li><li><p>Experience administering email platforms such as <strong>Zimbra</strong> or <strong>Axigen</strong>.</p></li><li><p>Good understanding of TCP/IP networking, VLANs, VPNs, DNS, DHCP, NAT, and routing.</p></li><li><p>Hands-on experience with Dell PowerEdge and/or HPE ProLiant servers.</p></li><li><p>Strong hardware troubleshooting skills for desktops, laptops, printers, and servers.</p></li><li><p>Familiarity with backup technologies and disaster recovery concepts.</p></li><li><p>Ability to troubleshoot complex technical issues methodically.</p></li><li><p>Good written and verbal communication skills in English.</p></li></ul><p></p>
<ul><li><p>Install, configure, administer, and troubleshoot Windows and Linux (Ubuntu/Debian) servers.</p></li><li><p>Deploy, maintain, and monitor virtualization platforms, preferably <strong>Proxmox VE</strong>.</p></li><li><p>Configure and manage firewall solutions such as <strong>pfSense</strong> and <strong>FortiGate</strong>.</p></li><li><p>Administer NAS storage solutions, preferably <strong>TrueNAS Core</strong> or <strong>TrueNAS SCALE</strong>.</p></li><li><p>Install, maintain, and troubleshoot email systems such as <strong>Zimbra</strong> and <strong>Axigen</strong>.</p></li><li><p>Configure and troubleshoot LAN/WAN networks, VLANs, VPNs, routing, switching, and wireless infrastructure.</p></li><li><p>Manage Active Directory, Group Policy, DNS, DHCP, and file-sharing services.</p></li><li><p>Monitor system performance, capacity, and availability, and perform preventive maintenance.</p></li><li><p>Implement backup and disaster recovery solutions and perform regular backup verification.</p></li><li><p>Perform software installation, system updates, and security patch management.</p></li><li><p>Troubleshoot desktop, laptop, printer, and peripheral hardware issues.</p></li><li><p>Install, rack, configure, and maintain Dell and HPE physical servers.</p></li><li><p>Document system configurations, network diagrams, and operational procedures.</p></li><li><p>Provide technical support to end users and resolve incidents within agreed service levels.</p></li><li><p>Participate in IT infrastructure improvement projects and technology deployments.</p></li><li><p>Follow IT security best practices and assist in maintaining a secure IT environment.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent practical experience).</p></li><li><p><strong>1–3 years</strong> of hands-on experience as a System Administrator or IT Specialist.</p></li><li><p>Strong knowledge of Windows Server and Linux (Ubuntu/Debian).</p></li><li><p>Experience with virtualization platforms, preferably <strong>Proxmox VE</strong>.</p></li><li><p>Experience configuring and managing <strong>pfSense</strong> and/or <strong>FortiGate</strong> firewalls.</p></li><li><p>Experience with <strong>TrueNAS Core</strong> or <strong>TrueNAS SCALE</strong> storage solutions.</p></li><li><p>Experience administering email platforms such as <strong>Zimbra</strong> or <strong>Axigen</strong>.</p></li><li><p>Good understanding of TCP/IP networking, VLANs, VPNs, DNS, DHCP, NAT, and routing.</p></li><li><p>Hands-on experience with Dell PowerEdge and/or HPE ProLiant servers.</p></li><li><p>Strong hardware troubleshooting skills for desktops, laptops, printers, and servers.</p></li><li><p>Familiarity with backup technologies and disaster recovery concepts.</p></li><li><p>Ability to troubleshoot complex technical issues methodically.</p></li><li><p>Good written and verbal communication skills in English.</p></li></ul><p></p>
<p>We are seeking a Senior Software & Automation Engineer to design, develop and implement automation, AI and machine learning solutions that transform manual processes into efficient digital workflows. This role focuses on delivering business value through software development, automation engineering, data-driven solutions and continuous process optimisation while collaborating with distributed international teams.</p><p><strong>What you ll do</strong></p><ul><li>Design, develop and implement web applications and automation solutions in alignment with defined architectural standards.</li><li>Establish and maintain development standards, tools and best-practice processes for software delivery.</li><li>Work with development and analytics technologies including ETL, reporting, SQL and programming tools.</li><li>Produce development documentation, process flows, diagrams and technical artefacts to support solution delivery.</li><li>Analyse business requirements and identify opportunities to deliver value through automation and digitalisation.</li><li>Optimise requirements and develop solutions that improve efficiency, reduce costs and enhance operational performance.</li></ul><p><strong>What's in it for you</strong></p><ul><li>Opportunity to work on large-scale automation, AI and digitalisation initiatives.</li><li>Exposure to modern software development frameworks, analytics tools and enterprise technologies.</li><li>Collaboration with international teams and stakeholders across multiple business functions.</li><li>Ability to influence process improvement, cost optimisation and business transformation outcomes.</li></ul><p><strong>What skills you will learn</strong></p><ul><li>Advanced automation engineering and enterprise software development practices.</li><li>AI and machine learning solution implementation within business environments.</li><li>Data analytics, reporting and performance optimisation techniques.</li><li>Solution architecture alignment, governance and technical documentation skills.</li><li>Stakeholder management and business requirement analysis capabilities.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Degree-qualified in a technology-related discipline. Experience working within international and distributed teams and across projects of varying scope and complexity. Strong stakeholder engagement, organisation and prioritisation skills with experience producing project plans, milestones and dependencies. 4-7 years of overall professional experience in software engineering, automation or related technology functions. Strong understanding of AI and automation application structures, governance, data performance and data security principles. Hands-on experience with SQL, Python, Django, Flask, JavaScript and REST APIs. Knowledge of Python automation and data analytics libraries including NumPy, Pandas, Matplotlib and Seaborn. Working knowledge of profiling tools and object-oriented programming principles. Exposure to Angular, Bootstrap, React, React Native and ITIL practices would be advantageous. Demonstrates analytical thinking, troubleshooting capability, attention to detail and a flexible approach to problem solving</p>
<p>We are seeking a Data Analyst to design, develop and operate scalable cloud-based data platforms, analytics solutions and visualisation services that support Vodafone s Cloud Engineering, Cloud Operations and Network Intelligence functions. The role focuses on building and maintaining end-to-end data pipelines, cloud data platforms, inventory intelligence solutions, operational reporting and AI-driven analytics use cases across Vodafone markets. You will work closely with engineering, operations, product and business stakeholders to transform complex technical and business data into actionable insights that enable data-driven decision-making, operational efficiency and continuous innovation. Working in a multicultural and globally distributed environment, you will contribute to Vodafone s strategic cloud, data and AI transformation initiatives.</p><p><strong>What you ll do</strong></p><ul><li>Design, develop, implement and support scalable cloud-native data platforms, pipelines and analytics solutions using Google Cloud Platform technologies.</li><li>Build, maintain and enhance enterprise dashboards, visualisation products and reporting solutions using Tableau, Grafana, Power BI, Kibana and related platforms.</li><li>Develop automation and advanced analytics solutions using Python, APIs and AI/ML technologies to improve operational efficiency and business outcomes.</li><li>Create and manage cloud data lakes, data warehouses and data integration workflows, ensuring scalability, performance and reliability.</li><li>Collaborate with Cloud Operations, Engineering teams, Product Owners and Vodafone markets to gather requirements and deliver effective data solutions.</li><li>Align business requirements with functional and non-functional solution designs to ensure optimal delivery and stakeholder satisfaction.</li><li>Enhance continuous monitoring and management frameworks deployed across Google Cloud Platform and European markets.</li><li>Support cloud infrastructure, CI/CD pipelines, Kubernetes environments and production data platforms while maintaining operational stability.</li><li>Drive innovation by identifying automation opportunities and implementing AI-driven analytics solutions.</li><li>Work with stakeholders across multiple countries to ensure solutions align with business priorities, governance standards and strategic objectives</li></ul><p><strong>Desired Candidate Profile</strong></p><p>You hold a degree in Engineering, Information Technology or a related discipline. You have a minimum of three years of experience in data engineering, analytics or related technical domains. You have strong expertise in BigQuery and advanced SQL development. You are proficient in Python and scripting technologies such as Shell Scripting. You have hands-on experience with Google Cloud Platform services, including Cloud Run, Cloud Functions, Dataproc, Cloud Storage and related cloud technologies. You have experience with Apache Airflow or Cloud Composer and modern ETL design and implementation practices. You are experienced in relational and NoSQL databases, including MySQL, BigQuery and Bigtable. You have practical experience building dashboards and reports using Tableau, Grafana and other visualisation platforms. You understand data warehouse concepts, data-modelling principles and best practices in data management and governance. You have knowledge of CI/CD practices, DevOps methodologies, Git and cloud infrastructure management. You are able to analyse complex datasets, derive meaningful insights and support business decision-making. You can collaborate effectively with customers, internal teams and senior stakeholders within agile and cross-functional environments. Knowledge of telecom industry standards, Machine Learning and Generative AI techniques would be advantageous.</p><p><strong>Not a perfect fit?</strong></p><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<p>Your objective is to ensure that every project that you lead gets delivered effectively in agile and as promised. Key Accountabilities Take E2E ownership and accountability of establishing agile values, methods, principles & practices for the delivery of digital projects. Take the role of agile Scrum Master and facilitate discussions and conflict resolution, and enable the exploration of alternatives or different approaches & ensure no impact on the delivery of projects. Organize and facilitate project planning, daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos and other Scrum-related meetings. Coach and mentor team members on agile standards and best practices; ensure consistent best practices are applied across the work streams. Ensure the correct setup & usage of CDI tools for projects & ensure project documentations are up to date for every sprint. Manage stakeholders and vendor interfaces as required for technical delivery and report on project progress & activities. Competencies & Qualifications Understanding of IT technologies & architecture. Strong interest & skills in software development for internet, mobile and/or communications technology Excellent communication, presentation & reporting skills in English (both written and spoken) Proven track record of managing complex software projects with agile methodology. Certified Scrum Master with ability to manage multiple projects comfortably. English (B2 or above) Technical & Professional Qualifications Certified Scrum Master/Scrum Practitioner. Must have several years of proven hands-on experience in managing projects in agile environments, especially, in a Scrum Master role. A strong technical background and ability to understand architecture, source code & technical issues to drive effective agile delivery. Exceptional communication, organization, and team building skills; articulate and able to steer a meeting with presence. Ability to maintain calm attitude during difficult situations and handle pressure situations. Creative and efficient in proposing solutions to complex, time-critical problems. Experience in maintaining and reporting against relevant metrics (i.e. burn down and velocity, risks, timelines, etc.). in timely manner. Strong team player with an ability to identify and remove impediments or conflicts that interfere with the ability of the team to deliver the sprint & project goals. Self-starter & self-motivated with a drive to identify opportunities for improvement across the agile delivery processes. Highly independent, takes ownership, does not need to be told what to do and seeks feedback and execute actions. BSc or MSc level degree in Software Engineering, Computer Science or Telecommunications. </p><p><strong>Desired Candidate Profile</strong></p><ul><li>Understanding of IT technologies & architecture.</li><li>Strong interest & skills in software development for internet, mobile and/or communications technology</li><li>Excellent communication, presentation & reporting skills in English (both written and spoken)</li><li>Proven track record of managing complex software projects with agile methodology.</li><li>Certified Scrum Master with ability to manage multiple projects comfortably.</li><li>English (B2 or above)</li><li>Certified Scrum Master/Scrum Practitioner.</li><li>Must have several years of proven hands-on experience in managing projects in agile environments, especially, in a Scrum Master role.</li><li>A strong technical background and ability to understand architecture, source code & technical issues to drive effective agile delivery.</li><li>Exceptional communication, organization, and team building skills; articulate and able to steer a meeting with presence.</li><li>Ability to maintain calm attitude during difficult situations and handle pressure situations.</li><li>Creative and efficient in proposing solutions to complex, time-critical problems.</li><li>Experience in maintaining and reporting against relevant metrics (i.e. burn down and velocity, risks, timelines, etc.). in timely manner.</li><li>Strong team player with an ability to identify and remove impediments or conflicts that interfere with the ability of the team to deliver the sprint & project goals.</li><li>Self-starter & self-motivated with a drive to identify opportunities for improvement across the agile delivery processes.</li><li>Highly independent, takes ownership, does not need to be told what to do and seeks feedback and execute actions.</li><li>BSc or MSc level degree in Software Engineering, Computer Science or Telecommunications.</li></ul>
<p><strong>Company Description</strong> Proleaders Company – شركة نخبة القادة is a training and development organization dedicated to empowering individuals and institutions through tailored, market-relevant learning programs. The company offers a diverse portfolio of linguistic, administrative, and technical training designed to support professional and educational goals. Its team of experienced trainers uses innovative, interactive methods to deliver practical, engaging learning experiences that lead to measurable skill development. Proleaders Company is committed to high-quality training, continuous improvement, and aligning its services with client needs and ambitions in a professional and impactful way.</p><p><strong>Role Description</strong> The AI Team-Lead is a full-time, on-site role based in Giza, responsible for leading the design, development, and implementation of AI solutions that support the company’s training and educational services. Day-to-day tasks include managing a multidisciplinary AI team, assigning and tracking tasks, reviewing technical work, and ensuring projects are delivered on time and within scope. The AI Team-Lead collaborates with training experts, content developers, and business stakeholders to identify opportunities where AI can enhance learning experiences, automate processes, and improve decision-making. The role involves defining AI project roadmaps, selecting appropriate tools and frameworks, monitoring model performance, and ensuring ethical, secure, and compliant use of data. The AI Team-Lead is also expected to mentor team members, document best practices, and contribute to continuous innovation in AI-enabled training solutions.</p><p><strong>Qualifications</strong></p><ul><li>Candidates should possess strong AI and machine learning skills, such as experience with model development, training, evaluation, and deployment using common ML frameworks (e.g., TensorFlow, PyTorch, Scikit-learn).</li><li>Candidates should possess solid data-related skills, including data preprocessing, feature engineering, data analysis, and working with structured and unstructured datasets.</li><li>Candidates should possess software engineering skills relevant to AI projects, such as proficiency in Python or similar languages, version control (Git), API development, and integration of AI models into production systems.</li><li>Candidates should possess leadership and project management skills, including team coordination, task prioritization, stakeholder communication, and the ability to deliver projects on schedule.</li><li>Candidates should possess skills in applying AI to education or training contexts, such as personalized learning, content recommendation, assessment analytics, or intelligent tutoring systems.</li><li>Bachelor’s or Master’s degree in Computer Science, Data Science, Artificial Intelligence, or a related field, or equivalent practical experience.</li><li>Strong analytical and problem-solving abilities, with attention to detail and a focus on practical, outcome-oriented solutions.</li><li>Effective communication skills in English; Arabic proficiency is an advantage for collaborating with local teams and clients.</li><li>Demonstrated ability to work on-site </li></ul><p><strong>Apply now </strong></p><p><strong>hr.mohammed@proleadersco.com</strong></p><p><strong>01006919331</strong></p>
<p><strong>JOB PURPOSE</strong> To deploy, operate and maintain the appropriate data security solutions and tools and implement necessary controls to protect the bank's information systems against internal and external threats in alignment with the bank's approved security architecture framework.</p><p>1.Monitor, implement and operate appropriate levels of Data security controls and systems according to enterprise Data security solutions on day-to-day basis, in order to keep business secured proactively against identified threats.</p><p>2.Provide first-level support for all managed systems and platforms including: Content Filtering, Sandboxing and others, in order to maintain business operations according to approved service level agreement.</p><p>3.Secure the access to corporate data and crown-jewels information through the operations of Data Loss Prevention (DLP), Secure Domain Name Services (DNS), Data Base (DB) Security, Internet based traffic content filtering, at all levels of the data security architecture in order to safeguard and limit access to key information system assets at all layers.</p><p>4.Implement, Operate, and Maintain Date Security, Protection and Classification program technologies, in order to provide the required levels of assurance that CIB information Security Data security policies applied and enforced.</p><p>5.Provide data security technical expertise for Project Management in order to enable bank's Business Strategic Projects through maintaining a secure Software Development Life Cycle (SDLC) in the organization that complies with Business Strategic objectives, policies, procedures, rules and regulations.</p><p>6.Perform analysis of data security needs and contribute to design, integration, and installation of hardware and software, to ensure effective security architecture and controls over enterprise applications.</p><p>7.Ensure that data security current and new tools and technologies are deployed in line with architectural requirements, and the organization's data loss prevention strategy and policies, in order to ensure effective controls according to business/compliance/regulation requirements.</p><p>8.Employ data confidentiality, integrity and availability controls in order to mitigate the risk of disclosure or alteration of sensitive information.</p><p>9.Provide technical expertise and guide the administration of data security tools that control and monitor information security, in order to keep business up and running seamless.</p><p>10.Develop and maintain monthly Key Performance Indicators (KPIs), security reports and dashboards across various data security solutions, in order to provide business with the required visibility.</p><p>11.Work with information systems owners and administrators to understand their data security needs and assist with implementing practices and procedures in alignment with CIB security policies.</p><p>12.Support Security Operations Centre and Information Security in Identifying, developing, and implementing mechanisms to detect/prevent data security incidents/gaps in order to enhance compliance with and support of security standards and procedures in place.</p><p>13.Respond to discovered security incidents by informing appropriate custodians, determining root cause, and identifying and executing remedial actions (if necessary) required to re-establish respective information system security.</p><p>14.Define and enhance, appropriate levels of Data security controls and systems according to data security solutions on regular basis, in order to keep business secured proactively against known threats.</p><p>15.Act as the technical lead in the development of responses to Request for Information (RFIs) and Request for Proposals (RFPs).</p><p><strong>Policies, Processes and Procedures</strong></p><p>16.Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.</p><p><strong>Day-to-day Operations</strong></p><p>17.Follow the day-to-day operations related to own jobs in the IT Security, Control & Quality Assurance department to ensure continuity of work.</p><p><strong>Compliance</strong></p><p>18.Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB's sound legal position and mitigate any potential risks.</p><p><strong>Desired Candidate Profile</strong></p><b>Qualifications & Experience</b><br>Bachelor's degree of Engineering, Computer Science or equivalent is must.<br>Engineer: Minimum of 3 5 years of experience in IT Security and related disciplines.<br>Should have an understanding of TCP/IP protocols, networking and firewall concepts.<br>Enterprise data security architecture and software are required.<br>Understanding of IT operations: help desk, end-point management and server management<br>Experience in configuring and implementing technical security solutions<br>Capability to effectively prioritize and execute tasks under pressure and time constrains.<br><b>Recommended Certifications</b><br>Microsoft Certified Systems Administrator: Security<br>GIAC Information Security Fundamentals & CCNP Security<br><b>Skills</b><br>Good command of English and Arabic languages<br>Good Communication, Negotiation and Time Management skills<br>Good Analytical and Problem-solving skills
<p><b>JOB PURPOSE</b> To install, support, monitor, upgrade and maintain software application/solutions and ensure consistency within the assigned projects while taking into consideration industry best practices, and established projects requirements.</p><p>Description</p><ol><li>Provide support to the application delivery specialists while performing their tasks through transferring their know- how to help them complete their tasks if needed.</li><li>Develop ideas and build different solutions for applications technical challenges during projects implementation</li><li>Analyse business requirements, identify alternative solutions and recommend new approaches documented in the design documents to implement them on the applications and ensure alignment with the architecture principals.</li><li>Analyse and diagnose technical problems, across all stages of implementing applications (build, test and rollout activities) to provide the solutions on the related systems to fix the issues.</li><li>Prioritize applications issues based on application know how and business knowledge in co-ordination with different stakeholders.</li><li>Work closely with vendors (if exists) in building the applications related components</li><li>Participate in updating the business processes to reflect any changes in the requirements of the applications implementation.</li><li>Contribute with other stakeholders on the application monitoring design and define the critical services for monitoring purposes.</li><li>Support IT security in understanding access, roles and privileges according to established policies and procedures and applications capabilities</li><li>Report to the application delivery technical leads any risks that may affect application deliverables</li></ol><p>Reporting and Documentation</p><ol><li>Prepare the project related technical documentation to ensure the quality level of the project</li><li>Prepare periodic reports.(weekly and monthly for the assigned tasks to be reviewed and approved by the technical lead.</li></ol><p>Policies, Processes and Procedures</p><ol><li>Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.</li></ol><p>Day- to-day operations</p><ol><li>Follow the day-to-day operations related to own jobs in the Application Management, Development & Digital Solutions department to ensure continuity of work.</li></ol><p>Compliance</p><ol><li>Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB s sound legal position and mitigate any potential risks.</li></ol><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Engineering, Computer science or equivalent</p><p>4-6 years of experience in Information Technology field.</p><p>Awareness of business functions and the reflection on applications implemented.</p><p>Skills</p><p>Very good command of English Language (Written & Spoken)</p><p>Good analytical skills</p>
<ul><li><p>Design, develop, and maintain automated test frameworks and test suites.</p></li><li><p>Create and execute automated functional, regression, integration, and end-to-end tests.</p></li><li><p>Collaborate closely with developers, product managers, and QA teams.</p></li><li><p>Identify, document, and track software defects.</p></li><li><p>Continuously improve testing processes and automation coverage.</p></li><li><p>Support the transition from manual testing to fully automated testing practices.</p></li><li><p>Leverage AI-assisted testing tools and modern QA technologies.</p></li></ul><p></p><p><strong>Requirements</strong></p><p></p><ul><li><p>Bachelor’s degree in Computer Science, Engineering, or a related field.</p></li><li><p>0–2 years of experience in QA software testing (Manual and Automation)</p></li><li><p>Certified <strong>ISTQB Foundation level is Preferred</strong>.</p></li><li><p>Exposure to automation frameworks using Appium, Selenium, Playwright or similar tools.</p></li><li><p>Hands-on experience in API testing for RESTful services using Postman, or automation frameworks.</p></li><li><p>Familiarity with integrating test automation into CI/CD pipelines.</p></li><li><p>Strong understanding of <strong>SDLC</strong>, STLC, and <strong>Agile</strong>/Scrum methodologies.</p></li><li><p>Proficiency in at least one programming or scripting language: <strong>Java</strong>, Python, or JavaScript.</p></li><li><p>Excellent analytical, debugging, and problem-solving skills.</p></li><li><p>Strong communication skills and ability to collaborate across engineering and product teams.</p></li></ul><p><strong>Technical Skills</strong></p><ul><li><p>Test Automation Frameworks</p></li><li><p>API Testing (Postman, Rest Assured or similar)</p></li><li><p>SQL / Database Testing</p></li><li><p>Test Case Design & Execution</p></li><li><p>Defect Tracking & Reporting</p></li><li><p>Agile / Scrum Methodologies</p></li><li><p>Jira or similar test management tools</p></li><li><p>Git / Version Control</p></li></ul><p></p>