General Surgeon Jobs in Egypt
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<p><h4>Overview of the role</h4>
<p>The retail sales representative role is crucial in building relationships with customers and supporting them in purchasing decisions from the company's diverse product line. It focuses on maintaining merchandising standards and ensuring stock availability to meet sales goals. Key to success in this role is exceeding customer expectations through understanding and meeting their needs, actively identifying sales opportunities, and effectively promoting products.</p>
<h4>What you will do</h4>
<strong>Operational & Commercial</strong><br>
<ul>
<li>Conduct a daily detailed inspection of the assigned area to review the availability and positioning of price labels, product information tags, and other communication media.</li>
<li>Review daily stock levels on all products in the assigned area and recommend orders to the shopkeeper.</li>
<li>Coordinate with the procurement executive for information pertaining to stocks in the assigned area.</li>
<li>Ensure customers are always in focus and strive to make them smile; meet and serve customers showing empathy and care.</li>
<li>Have a daily dialogue with guests to get continuous feedback about their experiences and learn more about their needs and wants, then act based on their input.</li>
<li>Be understanding and sensitive in meeting diverse customers' needs by initiating and developing effective relationships with customers, thereby establishing trust and confidence.</li>
<li>Understand and determine customers' requirements to prepare a pro forma invoice.</li>
<li>Maintain contact with and advise customers on news or recently received items of interest as well as follow up on quotations sent in an effort to convert them to actual sales.</li>
<li>Empower and encourage the team to take immediate action to meet the needs of customers and give input on how to improve service provided to them.</li>
<li>Promote sales of products by spotting and seizing sales opportunities, offering alternative solutions to problems, and suggesting add-on sales to achieve established sales targets.</li>
<li>Suggest means of improving sales to the supervisor and determine slow-moving or non-selling items, suggesting sales actions.</li>
<li>Maintain a full display of products via merchandising methods as laid down by the company.</li>
<li>Be an expert on the product range within HFB.</li>
<li>Stay aware of developments in the local market by being attentive to information given by customers, being aware of advertising and promotions in the media, and making scheduled market visits to maintain the company's competitive advantage.</li>
<li>Keep up to date with changes in the company's product range such as new items or changes in existing items; keep the sales manager informed of any customer's problems or comments on the product range and/or any gaps in the range.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>Proactivity and initiative in sales.</li>
<li>Strong communication and interpersonal skills.</li>
<li>Problem-solving abilities.</li>
<li>Customer focus and service-oriented mindset.</li>
</ul>
<h4>What qualifies you for the role</h4>
<ul>
<li>Secondary education.</li>
<li>Minimum of 3 years in a similar role.</li>
<li>Proactivity and sales-driven mindset.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Problem-solving skills.</li>
<li>Good command of English language.</li>
<li>Good command of Arabic language is preferred.</li>
</ul>
<h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands.</p>
<p>Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. By upholding our values of respect, excellence, collaboration, and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational, and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region.</p>
<p>From origination, conception, development, sales, procurement, and construction of mega-projects and the leasing, operation, and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services, and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands.</p>
<p>The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar, and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The engineering arm operates in the UAE, Qatar, Saudi Arabia, and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure, and digital transformation.</p>
<p>The technologies division provides complete business solutions to large, medium, and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others.</p>
<p>The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions, and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning, and after-sales maintenance contracts.</p></p><p></p>
<p><h4>Overview of the role</h4>
<p>The retail sales representative role is pivotal in establishing rapport and credibility with customers to assist them in purchasing products from the company's range. This involves maintaining high merchandising standards and ensuring stock availability to achieve sales targets. Success in this role is defined by exceeding customer expectations through understanding their needs, actively seeking sales opportunities, and promoting products effectively.</p>
<h4>What you will do</h4>
<p><strong>Operational & Commercial</strong></p>
<ul>
<li>Conduct a daily detailed inspection of the assigned area to review availability and positioning of price labels, product information tags, and other communication media.</li>
<li>Review daily stock levels on all products in the assigned area and recommend orders to the shopkeeper.</li>
<li>Coordinate with the procurement executive for information pertaining to stocks in the assigned area.</li>
<li>Ensure customers are always in focus and strive to make them smile; meet and serve customers showing empathy and care.</li>
<li>Have a daily dialogue with guests to get continuous feedback about their experiences and learn more about their needs and wants, then act based on their input.</li>
<li>Be understanding and sensitive in meeting diverse customers' needs by initiating and developing effective relationships with customers, thereby establishing trust and confidence.</li>
<li>Understand and determine customers' requirements to prepare a pro forma invoice.</li>
<li>Maintain contact with and advise customers on recently received items of interest and follow up on quotations to convert them into sales.</li>
<li>Empower and encourage the team to act immediately to meet the needs of customers and provide input on service improvements.</li>
<li>Promote sales of products by spotting and seizing sales opportunities, offering alternative solutions, and suggesting add-on sales to achieve established sales targets.</li>
<li>Suggest means of improving sales to the supervisor and identify slow-moving or non-selling items, proposing sales actions.</li>
<li>Maintain a full display of products via merchandising methods as laid down by the company.</li>
<li>Stay aware of developments in the local market by listening to customer information, monitoring advertising and promotions in the media, and making scheduled market visits.</li>
<li>Keep up to date with changes in the company's product range such as new items or changes in existing items and inform the sales manager of any customer comments or gaps in the range.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>Proactivity and initiative in sales.</li>
<li>Strong communication and interpersonal skills.</li>
<li>Problem-solving abilities.</li>
<li>Customer focus and service-oriented mindset.</li>
</ul>
<h4>What qualifies you for the role</h4>
<ul>
<li>Secondary education.</li>
<li>Minimum of 3 years of experience in a similar role.</li>
<li>Proactive and sales-driven mindset.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Problem-solving skills.</li>
<li>Good command of the English language.</li>
<li>Good command of the Arabic language is preferred.</li>
</ul>
<h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands.</p>
<p>Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational, and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region.</p>
<p>From origination, conception, development, sales, procurement, and construction of mega-projects and the leasing, operation, and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services, and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar, and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The engineering arm operates in the UAE, Qatar, Saudi Arabia, and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure, and digital transformation.</p>
<p>The technologies division provides complete business solutions to large, medium, and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions, and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning, and after-sales maintenance contracts.</p></p><p></p>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>As the IKEA Food Manager Assistant, you are responsible for overseeing the IKEA Restaurant & Café, SFM & Bistro, and co-workers restaurant as individual profit centers, driving profitability while ensuring customer satisfaction. Key elements of success in this role include managing food service operations, attaining financial goals, and enhancing the overall IKEA store experience through food offerings that reflect Swedish culture.</p>
<p>You will work closely with the store manager to achieve set budget goals and customer satisfaction targets. Your role extends to ensuring the health and safety of visitors and co-workers while maintaining compliance with local regulations. Fostering a strong team and developing future leaders within the department are crucial responsibilities. Moreover, sustainability remains at the forefront, demanding collaboration with stakeholders to integrate it across all food-related functions.</p>
<h4>What you will do</h4>
<p><strong>Food Management</strong></p>
<ul>
<li>Contribute actively to the development and implementation of a clear IKEA Food action plan using the store business plan and country business plan.</li>
<li>Ensure high-volume dishes are served that suit the taste of the local market.</li>
<li>Secure an irresistible food offer by providing an appealing range presentation.</li>
<li>Ensure the top-selling products are available and clearly communicated and displayed at all times.</li>
<li>Maximize sales through commercial and operational excellence by utilizing commercial opportunities and appropriate tools.</li>
<li>Ensure that the IKEA co-worker restaurant offers a range of nourishing meals in a pleasant environment.</li>
<li>Facilitate integration and implementation of sustainability by supporting functions with the right information and best practice solutions.</li>
</ul>
<p><strong>Financial Management</strong></p>
<ul>
<li>Accountable for the profit and loss of the IKEA Restaurant & Café, SFM & Bistro and co-workers restaurant.</li>
<li>Achieve budget goals set by the store manager.</li>
<li>Ensure IKEA Food financial results according to unit, national and global frames.</li>
<li>Explore and follow-up sustainability performance based on business plans and tools.</li>
<li>Document and evaluate initiatives and activities to promote continuous improvement.</li>
<li>Ensure compliance with global and national standards to secure a safe environment for customers and co-workers.</li>
</ul>
<p><strong>Customer Experience</strong></p>
<ul>
<li>Ensure customer satisfaction goals are met as measured by IKEA Brand Capital and CSI.</li>
<li>Enhance the Swedish profile and style in the customer area to meet the diverse needs of visitors.</li>
<li>Act on insights from the local market potential to attract visitors.</li>
<li>Strengthen the IKEA brand by safeguarding a high-quality, safe, and inspirational customer experience.</li>
<li>Act as a member of the Commercial Management Team and proactively contribute to the store's business plan, commercial plan, and commercial calendar process.</li>
</ul>
<p><strong>Leadership and Development</strong></p>
<ul>
<li>Lead and coach the store to optimize and develop the IKEA Retail Food business.</li>
<li>Recruit the team based on IKEA values and ensure training.</li>
<li>Empower, support, and coach co-workers to perform better and grow.</li>
<li>Develop successors to meet the succession needs of the IKEA store.</li>
<li>Create an environment where the IKEA culture is a strong and living reality, valuing diversity.</li>
<li>Ensure simple and straightforward internal communication and information flow.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>Leadership and team management skills.</li>
<li>Strong commercial and sales acumen.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Knowledge of sustainability practices in the food industry.</li>
</ul>
<h4>What qualifies you for the role</h4>
<ul>
<li>Higher education required.</li>
<li>5 to 7 years of experience in a vibrant food retail environment with a proven track record of managing and developing a team.</li>
<li>Advanced knowledge of food production and safety standards.</li>
<li>Capability to understand KPIs and drive departmental actions to affect results.</li>
<li>Demonstrated proficiency in English and strong communication skills.</li>
<li>Proficient in MS Office and computer usage.</li>
<li>Strong sales orientation and passion for food and people.</li>
<li>Proven leadership abilities with the capacity to motivate a diverse team.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p>
<p>The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>The Retail Sales Representative plays a crucial role in building rapport and credibility with customers to facilitate their purchases across the company's product range. This role requires a strong focus on customer satisfaction, ensuring proper stock levels and adhering to merchandising standards to meet sales targets. Success in this position involves exceeding customer expectations through understanding their diverse needs, actively seeking sales opportunities, and promoting products effectively.</p>
<h4>What you will do</h4>
<p><strong>Operational & Commercial</strong></p>
<ul>
<li>Conduct a daily detailed inspection of the assigned area to review the availability and positioning of price labels, product information tags, and other communication media.</li>
<li>Review daily stock levels on all products in the assigned area and recommend orders to the Shopkeeper.</li>
<li>Coordinate with the Procurement Executive for information pertaining to stocks in the assigned area.</li>
<li>Ensure customers are always in focus and strive to make them smile; meet and serve customers showing empathy and care.</li>
<li>Have a daily dialogue with guests to get continuous feedback about their experiences and learn more about their needs and wants, then act based on their input.</li>
<li>Be understanding and sensitive in meeting diverse customers' needs by initiating and developing effective relationships with customers, thereby establishing trust and confidence.</li>
<li>Understand and determine customers' requirements to prepare a pro forma invoice.</li>
<li>Maintain contact with and advise customers on news or recently received items of interest as well as follow up on quotations sent in an effort to convert them to actual sales.</li>
<li>Empower and encourage the team to take immediate action to meet the needs of customers and give input on how to improve service provided to them.</li>
<li>Promote sales of products by spotting and seizing sales opportunities, offering alternative solutions to problems, and suggesting add-on sales to achieve established sales targets.</li>
<li>Suggest means of improving sales to the supervisor and determine slow-moving or non-selling items, suggesting sales actions.</li>
<li>Maintain a full display of products via merchandising methods as laid down by the company.</li>
<li>Be an expert on the product range within HFB.</li>
<li>Stay aware of developments in the local market by being attentive to information given by customers, being aware of advertising and promotions in the media, and making scheduled market visits to maintain the company's competitive advantage.</li>
<li>Keep up to date with changes in the company's product range such as new items or changes in existing items; keep the Sales Manager informed of any customer's problems or comments on the product range and/or any gaps in the range.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>Proactivity and initiative in sales.</li>
<li>Strong communication and interpersonal skills.</li>
<li>Problem-solving abilities.</li>
<li>Customer focus and service-oriented mindset.</li>
</ul>
<h4>What qualifies you for the role</h4>
<ul>
<li>Secondary education.</li>
<li>Minimum of 3 years in a similar role.</li>
<li>Proactivity and sales-driven mindset.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Problem-solving skills.</li>
<li>Good command of English language.</li>
<li>Good command of Arabic language is preferred.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p>
<p>The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>The Retail Sales Representative plays a crucial role in building strong relationships with customers to guide them in purchasing products from the company’s offerings. This role is responsible for upholding the company’s merchandising standards and ensuring stock availability to meet sales targets. The Retail Sales Representative is successful by consistently exceeding customer expectations, understanding and adapting to varied customer needs, actively seeking sales opportunities, and effectively promoting products.</p>
<h4>What you will do</h4>
<p><strong>Operational & Commercial</strong></p>
<ul>
<li>Conduct a daily detailed inspection of the assigned area to review the availability and positioning of price labels, product information tags, and other communication media.</li>
<li>Review daily stock levels on all products in the assigned area and recommend orders to the Shopkeeper.</li>
<li>Coordinate with the Procurement Executive for information pertaining to stocks in the assigned area.</li>
<li>Ensure customers are always in focus and strive to make them smile; meet and serve customers showing empathy and care.</li>
<li>Have a daily dialogue with guests to get continuous feedback about their experiences and learn more about their needs and wants, then act based on their input.</li>
<li>Be understanding and sensitive in meeting diverse customers' needs by initiating and developing effective relationships with customers, thereby establishing trust and confidence.</li>
<li>Understand and determine customers' requirements to prepare a pro forma invoice.</li>
<li>Maintain contact with and advise customers on news or recently received items of interest as well as follow up on quotations sent in an effort to convert them to actual sales.</li>
<li>Empower and encourage the team to take immediate action to meet the needs of customers and give input on how to improve service provided to them.</li>
<li>Promote sales of products by spotting and seizing sales opportunities, offering alternative solutions to problems, and suggesting add-on sales to achieve established sales targets.</li>
<li>Suggest means of improving sales to the supervisor and determine slow-moving or non-selling items, suggesting sales actions.</li>
<li>Maintain a full display of products via merchandising methods as laid down by the company.</li>
<li>Be an expert on the product range within HFB.</li>
<li>Stay aware of developments in the local market by being attentive to information given by customers, being aware of advertising and promotions in the media, and making scheduled market visits to maintain the company's competitive advantage.</li>
<li>Keep up to date with changes in the company's product range such as new items or changes in existing items; keep the Sales Manager informed of any customer's problems or comments on the product range and/or any gaps in the range.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>Proactivity and initiative in sales.</li>
<li>Strong communication and interpersonal skills.</li>
<li>Problem-solving abilities.</li>
<li>Customer focus and service-oriented mindset.</li>
</ul>
<h4>What qualifies you for the role</h4>
<ul>
<li>Secondary education.</li>
<li>Minimum of 3 years experience in a similar sales role.</li>
<li>Proactivity and a sales-driven mindset.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Strong problem-solving skills.</li>
<li>Good command of the English language.</li>
<li>Good command of the Arabic language is preferred.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p>
<p>The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>The Retail Sales Representative role is crucial in building relationships with customers and supporting them in purchasing decisions from the company's diverse product line. It focuses on maintaining merchandising standards and ensuring stock availability to meet sales goals. Key to success in this role is exceeding customer expectations through understanding and meeting their needs, actively identifying sales opportunities, and effectively promoting products.</p>
<h4>What you will do</h4>
<p><strong>Operational & Commercial</strong></p>
<ul>
<li>Conduct a daily detailed inspection of the assigned area to review the availability and positioning of price labels, product information tags, and other communication media.</li>
<li>Review daily stock levels on all products in the assigned area and recommend orders to the Shopkeeper.</li>
<li>Coordinate with the Procurement Executive for information pertaining to stocks in the assigned area.</li>
<li>Ensure customers are always in focus and strive to make them smile; meet and serve customers showing empathy and care.</li>
<li>Have a daily dialogue with guests to get continuous feedback about their experiences and learn more about their needs and wants, then act based on their input.</li>
<li>Be understanding and sensitive in meeting diverse customers' needs by initiating and developing effective relationships with customers, thereby establishing trust and confidence.</li>
<li>Understand and determine customers' requirements to prepare a pro forma invoice.</li>
<li>Maintain contact with and advise customers on news or recently received items of interest as well as follow up on quotations sent in an effort to convert them to actual sales.</li>
<li>Empower and encourage the team to take immediate action to meet the needs of customers and give input on how to improve service provided to them.</li>
<li>Promote sales of products by spotting and seizing sales opportunities, offering alternative solutions to problems, and suggesting add-on sales to achieve established sales targets.</li>
<li>Suggest means of improving sales to the supervisor and determine slow-moving or non-selling items, suggesting sales actions.</li>
<li>Maintain a full display of products via merchandising methods as laid down by the company.</li>
<li>Be an expert on the product range within HFB.</li>
<li>Stay aware of developments in the local market by being attentive to information given by customers, being aware of advertising and promotions in the media, and making scheduled market visits to maintain the company's competitive advantage.</li>
<li>Keep up to date with changes in the company's product range such as new items or changes in existing items; keep the Sales Manager informed of any customer's problems or comments on the product range and/or any gaps in the range.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>Proactivity and initiative in sales.</li>
<li>Strong communication and interpersonal skills.</li>
<li>Problem-solving abilities.</li>
<li>Customer focus and service-oriented mindset.</li>
</ul>
<h4>What qualifies you for the role</h4>
<ul>
<li>Secondary education.</li>
<li>Minimum of 3 years in a similar role.</li>
<li>Proactivity and sales-driven mindset.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Problem-solving skills.</li>
<li>Good command of English language.</li>
<li>Good command of Arabic language is preferred.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p>
<p>The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>The Position:</strong></p><br><p><span>The <strong>WGSS Project Coordinator </strong>will oversee the day-to-day implementation of Women and Girls Safe Spaces (WGSS) in a supervisory and coordinating role. The WGSS Project Coordinator ensures that WGSS are operated in line with survivor-centred approach and humanitarian principles, safeguarding accountability to affected populations. </span></p><br><p><span>Under the supervision of the Humanitarian Analyst and aligned with the UNFPA Egypt Country Programme, <strong>the Project Coordinator </strong>will lead coordination efforts, oversee field staff management, report on progress and outcomes, and support planning and monitoring WGSS activities. In executing these duties, <strong>the Project Coordinator </strong>will collaborate closely with the Ministry of Youth and Sports. </span></p><br><p><br><strong>How you can make a difference:</strong></p><br><p>UNFPA is the lead United Nations agency for delivering a world where every pregnancy is intended, every childbirth is safe, and every young person's potential is fulfilled. The UNFPA Strategic Plan for 2026-2029 articulates the organization’s response to a complex global environment, providing a roadmap for resilience and renewal. It is designed to accelerate the implementation of the Programme of Action of the International Conference on Population and Development (ICPD) and the achievement of the Sustainable Development Goals by 2030. This mandate is pursued through a focus on four interconnected outcomes: ending the unmet need for family planning; ending preventable maternal deaths; ending gender-based violence and harmful practices; and adapting to demographic change through evidence and rights-based policies.</p><br><p>In a world where fundamental human rights are at risk, we need principled and ethical staff who embody these international norms and standards and will defend them courageously and with full conviction.</p><br><p>UNFPA is seeking candidates who transform, inspire, and deliver high-impact sustained results, ensuring effective external relations, communications, partnership-building and resource mobilization in a rapidly changing development and funding landscape. We need staff who are transparent, exceptional in how they manage the resources entrusted to them, and who commit to delivering excellence in programme results</p><br><p><strong>You would be responsible for:</strong></p><br><p><span><strong>Operational Support</strong></span></p><br><ul> <li><span>Manage day-to-day WGSS operations, providing administrative and operational support to field teams to ensure effective implementation in line with Annual Work Plan priorities, while monitoring compliance with UNFPA programming standards to support quality service delivery throughout the project cycle.</span></li> <li><span>Provide administrative support for the Ministry of Youth and Sports including timely submission of monthly allowances, field visit clearance requests, and managing daily operational communications and announcements to the field team. </span></li> <li><span>Support the development of transition planning for WGSS operations by identifying potential partnership with community-based organizations, and analyzing service provision challenges and opportunities. </span></li></ul><p><span><strong>Monitoring and Reporting </strong></span></p><br><ul> <li><span>Manage overall monitoring and reporting cycle, including collecting, compiling, and validating data from WGSS activities, ensuring timely submission of reports (including but not limited to Quarterly Progress Report and Monthly Refugee Response Plan Report). </span></li> <li><span>Track implementation progress against an Annual Work Plan and coordinate across teams to ensure activities are aligned with program objectives and timelines. </span></li> <li><span>Strengthen data collection and reporting processes within WGSS, ensuring strict compliance with SOPs and ethical data management standards such as GBV Information Management System (GBVIMS). </span></li></ul><p><span><strong>Project Quality Assurance </strong></span></p><br><ul> <li><span>Ensure all WGSS activities and services strictly adhere to UNFPA programming standards, global gender-based violence (GBV) guiding principles (GBViE minimum standards, GBVIMS, inter-agency GBV Case Management guidelines, among others), and standard operating procedures (SOPs) to ensure safe and survivor-centered service delivery. </span></li> <li><span>Implement quality checklists, field monitoring tools, and beneficiary complaint and feedback mechanisms to systematically assess service delivery and promptly address operational gaps or technical challenges. </span></li> <li><span>Collaborate with UNFPA and the Ministry of Youth and Sports to address operational bottlenecks and support the execution of corrective measures at the field level.</span></li></ul><p><span><strong>Team Management </strong></span></p><br><ul> <li><span>Provide day-to-day supervision, guidance, and operational support to the WGSS field team, fostering a collaborative and respectful environment. </span></li> <li><span>Monitor staff performance, conduct regular team briefings, and identify capacity-building needs to enhance the team’s technical skills. </span></li> <li><span>Manage staff schedules and task allocations in close coordination with team leaders, while actively promoting wellness initiatives to mitigate burnout within high-pressure field environments. </span></li></ul><p><span><strong>Communication and Advocacy </strong></span></p><br><ul> <li><span>Support communication efforts to increase visibility of WGSS activities including success story submissions. </span></li> <li><span>Contribute to interagency meetings by collecting field-level insights in coordination with implementing partners. </span></li> <li><span>Conduct regular service mapping exercises to ensure internal and inter-agency referral systems are well functioning and effective and improve coordination between service providers. </span></li></ul><p><br><span><strong><u>Expected travel</u></strong></span></p><br><p><span>The WGSS Project Manager will be based in UNFPA Egypt Country Office, with a requirement to travel to project sites within Greater Cairo for more than 90% of the time. The role also requires remote oversight for the North Coast and Aswan locations. </span></p><br><p><strong>Qualifications and Experience: </strong></p><br><p><strong>Education: </strong></p><br><ul> <li><span>Advanced degree in a field of study relevant to UNFPA’s mandate and job scope, such as project management, public administration, humanitarian action, political science, public health, gender studies, law or other related fields. </span></li></ul><p><strong>Knowledge and Experience: </strong></p><br><ul> <li><span>At least three years professional experience in the field of refugee protection with a focus on GBV and reproductive health and with experience in programme / project management required. </span></li> <li><span>Practical experience in design, implementing, monitoring and evaluation of humanitarian and/or development projects required. </span></li> <li><span>Experience of working with government partners in areas related to advocacy and partnership is highly desirable. </span></li> <li><span>Field experience addressing GBV prevention and response and reproductive health in emergency context is a strong asset. </span></li> <li><span>Knowledge on refugee protection and humanitarian action is required. </span></li> <li><span>Knowledge on “Do No Harm” and safeguarding principles including PSEA. </span></li> <li><span>Strong commitment to the mandate of the UN and UNFPA required.</span></li> <li><span>Knowledge and understanding of gender and cultural sensitivity and “do no harm” approach is required. </span></li></ul><p><strong>Languages: </strong></p><br><ul> <li><span>Fluency in oral and written English and Arabic is essential, with ability to write clearly and concisely and to compose correspondence and documents in both languages. </span></li></ul><p><br><strong>Required Competencies: </strong></p><br><p><strong>Values:</strong></p><br><ul> <li>Exemplifying integrity, </li> <li>Demonstrating commitment to UNFPA and the UN system, </li> <li>Embracing cultural diversity, </li> <li>Embracing change</li></ul><p><br><strong>Core Competencies: </strong></p><br><ul> <li>Achieving results,</li> <li>Being accountable,</li> <li>Developing and applying professional expertise/business acumen,</li> <li>Thinking analytically and strategically,</li> <li>Working in teams/managing ourselves and our relationships,</li></ul><p><br><strong>Functional Competencies:</strong></p><br><ul> <li><span>Delivering results-based programmes</span></li> <li><span>Leveraging the resources of national governments and partners/ building strategic alliances and partnerships</span></li> <li><span>Internal and external communication and advocacy for results mobilisation</span></li></ul><p><strong>Compensation and Benefits:</strong></p><br><p>This consultancy offers an attractive remuneration package including a competitive net salary .</p><br><p><br><strong>UNFPA Work Environment:</strong></p><br><p>UNFPA provides a work environment that reflects the values of gender equality, diversity, integrity and healthy work-life balance. We are committed to ensuring gender parity in the organization and therefore encourage women to apply. Individuals from the LGBTQIA+ community, minority ethnic groups, indigenous populations, persons with disabilities, and other underrepresented groups are highly encouraged to apply. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. UNFPA promotes equal opportunities in terms of appointment, training, compensation and selection for all regardless of personal characteristics and dimensions of diversity. Diversity, Equity and Inclusion is at the heart of UNFPA's workforce - click here to learn more.</p><br><p><br><strong>Disclaimer:</strong></p><br><p>Selection and appointment may be subject to background and reference checks, medical clearance, and other administrative requirements. </p><br><p>UNFPA does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process and does not concern itself with information on applicants' bank accounts. </p><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>About Thndr</strong><p>Thndr is on a mission to make investing simple and accessible for everyone across the Middle East and North Africa. Since launching in 2019 and going through Y Combinator shortly after, we have grown into Egypt's number one investing app, with millions of people putting their money to work in stocks, gold, mutual funds, and more, many of them investing for the very first time.</p><br><p>We are licensed by Egypt's Financial Regulatory Authority and are a member of the Egyptian Exchange. In 2024 we expanded into the UAE under an ADGM license, and in 2025 we became the first remote retail trading member of the Abu Dhabi Securities Exchange. That same year, the World Economic Forum named us a Technology Pioneer, the only Egyptian company alongside Apple, Google, Dropbox, and others. In 2026, The Financial Times named us the fastest growing company in Africa. We are backed by investors including Tiger Global, Prosus Ventures, BECO Capital, and Y Combinator, and we are only getting started.</p><br><strong>The team you would join</strong><p>Today, roughly 40% of all transactions on the Egyptian Exchange flow through Thndr. Behind almost everything a user sees or relies on is market data, and the Feed team owns it. Live and delayed prices, statistics, charts, and asset data across every market we operate in all flow through systems we build and run.</p><br><p>We ingest data from different providers, sometimes multiple per market, and expose it to the rest of Thndr through a single, unified feed. Nearly everything downstream depends on it: the live prices users watch, the alerts we fire when something moves, and the limit orders that execute off the numbers we serve. Our users range from first-time investors making a decision about where to put their money, to technical traders who need immediate, actionable insights. Every millisecond matters. When a price arrives late or wrong, it is not a cosmetic bug, it is real money for real people acting on information that has to arrive on time, every time.</p><br><p>On top of that, we are building for scale, and one that is genuinely hard: a feed engineered to handle 100,000+ assets and hundreds of thousands of price updates a second, without dropping a beat.</p><br><p>This is a sensitive system, and a foundational one. Providers fail, connections drop, and infrastructure gives out mid-session, and none of that is an excuse to stop serving users. Much of the hard part is staying correct and available when something upstream breaks: failing over in the middle of an open market, absorbing a provider outage, and keeping the feed flowing when the pieces underneath it do not. You would be working alongside some of our strongest engineers on problems that are unusually hard and unusually consequential, owning systems the rest of the platform quietly depends on.</p><br><strong>What You'll Do</strong><ul><li><p>Design, build, and operate the feed services that serve market data across Egypt, UAE, US, and soon KSA, processing large volumes of data and events with very low latency and high reliability.</p><br></li><li><p>Keep the feed available and correct when things break, owning the SLOs and overall health of your services, with strong observability, sensible on-call, and graceful failover when a provider drops or infrastructure gives out mid-market.</p><br></li><li><p>Understand the different databases and data models we use, Redis, ClickHouse, and Postgres, how each behaves, and when to reach for which.</p><br></li><li><p>Own the infrastructure the feed runs on. Understand how data reaches us from each provider, and build in redundancy where it matters so a single upstream failure never takes us down.</p><br></li><li><p>Identify technical debt and reliability risks in your area and steadily improve the systems you own.</p><br></li><li><p>Raise the bar on quality and operational discipline, and support the engineers around you through code and design reviews and pairing.</p><br></li></ul><strong>What You'll Need</strong><ul><li><p>A strong track record of designing, shipping, and operating reliable backend systems in production, used by large numbers of people.</p><br></li><li><p>Real depth in distributed systems, and a clear understanding of what it takes to keep them fast and correct under load and under failure.</p><br></li><li><p>Comfort owning systems end to end, from design through production and on-call. You care not just about writing the code, but about how it behaves when a provider drops or a node fails.</p><br></li><li><p>A feel for performance, and the instinct to treat latency and throughput as first-class concerns rather than afterthoughts.</p><br></li><li><p>Familiarity with our stack, or the confidence to get there quickly: Python, C#, .NET Core, Golang, PostgreSQL, RabbitMQ, Redis, and ClickHouse.</p><br></li><li><p>A high bar for correctness and operational discipline. You understand what it means to run a system where a mistake has real consequences for real people.</p><br></li><li><p>A clear, candid communicator who can hold their own with other engineers and work closely with the teams that build on what you provide.</p><br></li></ul><strong>Nice to have</strong><ul><li><p>Experience building systems optimized for real-time performance, where latency and throughput are on the line.</p><br></li><li><p>Experience with ClickHouse or similar OLAP databases, and the query and schema patterns that get the most out of them.</p><br></li><li><p>Experience in fintech, brokerage, trading, or another regulated, high-stakes domain where correctness and timing matter.</p><br></li><li><p>Experience operating hybrid infrastructure. Ours runs on-prem in Egypt and on AWS in the UAE.</p><br></li></ul><strong>Why this role</strong><p>The feed sits underneath almost everything Thndr does. Every price a user watches, every alert we send, and every order that fires does so because the feed delivered the right number at the right moment. It is some of the most performance-critical engineering in the company, the kind of work where being fast and being correct are the same problem, and it matters to millions of people.</p><br><p>If building systems that have to be fast, correct, and trusted without exception sounds like your kind of challenge, and if doing it at real scale across multiple markets excites you, we would love to hear from you.</p><br><strong>Who Are We?</strong><p>Thndr was founded on a bold dream to democratize access to investing through smart tech and human-centric design. This is simply our way of saying we give anyone with a smartphone the simple and easy access they need to preserve and grow their wealth. At the same time, we’re shaping the future of investing while actively driving the economies we serve by promoting local investment products.</p><br><p>History has shown that investing is the single greatest way to build long-term wealth, but before Thndr, only a very small percentage of people had access to it due to:</p><br><ul><li><p>High barriers to entry — In the form of excessive minimum account balances, complex, outdated onboarding, and low financial literacy.</p><br></li><li><p>Irrelevant experience — Catered toward expert traders and financial specialists, therefore alienating the majority of the population.</p><br></li><li><p>Fragmented offering — Investment products were not gathered in a single, intuitive outlet.</p><br></li></ul><p>We don't just talk about change, we deliver it. Here's a glimpse into our impact so far:</p><br><ul><li><p><strong>5.5 million</strong> app downloads</p><br></li><li><p><strong>EGP 1B+ average daily traded value</strong> across 2025</p><br></li><li><p><strong>#1 digital investing platform</strong> in Egypt for the <strong>third consecutive year</strong></p><br></li><li><p><strong>76% of users are first-time investors</strong></p><br></li><li><p><strong>40%</strong> of our users come from outside of capital cities and have previously had limited access to financial institutions</p><br></li></ul><p>Building on the success of our core platform, we are continuing to change culture and break down barriers by launching Rumble, the subscription-based investment recommendations platform.</p><br><p><strong>Rumble </strong>was born with the vision to empower everyday individuals to build wealth confidently and intelligently through access to timely and in-depth advice from the industry’s top experts.</p><br><p>Going beyond traditional investment advice, it offers long and short-term investment recommendations and financial content through engaging articles and videos that guide users on their financial journey and maximize their returns.</p><br><p>At <strong>Thndr</strong>, we're looking for people driven by our mission to help us democratize investing across the MENA region.</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors.<br>The Executive Butler is a department head with responsibility for the successful functioning and delivery of our critical and differentiating butler services to guests. You set the tone for and are primarily accountable to providing a seamless face to the guest pre-arrival, during the guest stay and at departure. Butler services are accomplished by directly managing the Butler team – comprised of Butlers and Butler Valets – and strong coordination with other departments. The Executive Butler leads by working to continually improve guest and associate satisfaction, and maximize the financial performance of the department.<br>While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Executive Butler’s success is rooted in a deep passion for service, uncompromising standards, leadership excellence, the ability to anticipate needs, impeccable interpersonal skills and technology skills to successfully lead the Butler program.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 2 years of experience in butler services, guest relations, or related professional area; completion of a formal butler training program.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; completion of a formal butler training program; no work experience required.<br>CORE WORK ACTIVITIES<br>Managing Butler Services<br>• Manages day-to-day butler services operations verifying that quality and standards exceed the expectations of guests on a daily basis. This includes all pre-arrival activities, Butler Service Desk operations, and Butler staff in order to provide a seamless butler program for guests.<br>• Manages VIP guests. Recognizes repeat and important guests and builds rapport in order to develop personal guest contact, obtains preferences and proactively anticipates guest needs and requirement.<br>• Manages VIP guests’ schedules as appropriate to support potential needs.<br>• Manages the guest experience so that a high level of privacy is afforded and confidentiality is kept on behalf of VIP guests when possible.<br>• Supervises Butler Service Desk and verifies resources provide seamless services during the on-site guest journey.<br>• Conducts daily stand-ups and communicates clear and consistent messages through stand-ups regarding the Butler team updates and goals to produce desired results.<br>• Obtains list of check-ins and VIP guests both to prepare work assignments for the Butler team.<br>• Keeps the Butler team focused on the critical components of operations to drive guest satisfaction and the desired financial results.<br>• Encourages and builds mutual trust, respect, and cooperation among departments such as Front Office and Housekeeping whose touch points intersect with butler services and Butler team members.<br>• Serves as a role model to demonstrate appropriate behaviors and sets the bar for execution of butler services through training and mentorship.<br>• Continuously strives with the team to provide the bespoke and uncompromising services.<br>• Supports and trains other departments who deliver on signature services (e.g., housekeeping, room inspections, delivery).<br>Supporting Management of Front Desk Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and building mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br>Guest Relations<br>• Sets the standard and tone for how Butler team members drive guest relations.<br>• Coaches team members to recognize and build rapport with guests.<br>• Establishes processes to obtain guest preferences and proactively anticipate guest needs and requirements.<br>• Verifies Butler teams manage guests’ schedules to anticipate potential needs.<br>• Verifies Butler teams maintain a high level of privacy, discretion and confidentiality on behalf of guests when possible.<br>• Verifies Butler teams address guests' service needs in a professional, positive, and timely manner, consistent with company policy.<br>• Fosters positive guest relations by coaching team members to actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust. ?<br>• Assists other employees to verify proper coverage and prompt guest service.<br>Managing Departmental Costs<br>• Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.<br>• Manages department controllable expenses and cost per occupied room to achieve or exceed budgeted goals.<br>• Supervises and approves the budgeting and ordering of product and supplies in support of butler services.<br>• Manages departmental budget in such a way that the overall property financial goals are met, and supporting staff are educated on relevant details as appropriate.<br>Conducting Human Resources Activities <br>• Interviews, hires and develops Butler team members with the appropriate skills to meet the business needs of the operation.<br>• Communicates performance expectations in accordance with job descriptions for each position and monitors progress.<br>• Reviews staffing levels and modifies as appropriate so that butler services are delivered at the expected level, balanced with meeting financial and operational objectives. In reviewing staffing levels, creates monthly/weekly schedules, meeting departmental and individuals’ needs. Includes control of attendance by using software used by Human Resources Department.<br>• Establishes and maintains open, collaborative relationships with employees and verifies employees do the same within the team.<br>• Verifies recognition of employees is taking place across areas of responsibility.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<p><b>JLL empowers you to shape a brighter way</b>. </p><br><p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. </p><br><p><span><span><b><span>Roles and Responsibilities</span></b></span></span></p><br><p><span><span><b><span>Business Management</span></b></span></span></p><br><ul><li><span><span>Helps Implement annual HSE Business Plan objectives and targets at the program/project level</span></span></li><li><span><span>Contributes to ‘work winning’ by contributing to RFP responses (as required)</span></span></li><li><span><span>Implements the requirements of our ISO 45001 certified Occupational Health & Safety Management System (OHSMS) and provides feedback on potential improvement opportunities</span></span></li><li><span><span>Provides HSE support and guidance to program/project Staff</span></span></li><li><span><span>Helps to deliver JLL’s Global Week campaign on their assigned program/project</span></span></li><li><span><span>Implements all new and revised HSE plans, processes, procedure, and other documents as communicated by the Senior HSE Manager or HSE Lead & Subject Matter Expert</span></span></li><li><span><span>Attends all MEA HSE Meetings and proactively participates</span></span></li></ul><p><span><span><b><span>Program Start-up and Mobilization</span></b></span></span></p><br><ul><li><span><span>Acts as primary project contact for HSE Matters on their program/project</span></span></li><li><span><span>Works with project teams to identify HSE resource requirements</span></span></li><li><span><span><span>Works with project teams to understand client HSE requirements and deliverables</span></span></span></li><li><span><span>Develops and delivers project specific documents (e.g. HSE plans, procedures, forms) using templates from the knowledge platform (KP)</span></span></li><li><span><span>Consults with the MEA HSE Lead & SME if Client required documents are not available on the KP</span></span></li><li><span><span>Submits all project specific HSE documents for the required QA/QC checks</span></span></li><li><span><span>Conducts technical evaluations on <span>consultant/contractor</span> technical RFP returns</span></span></li><li><span><span>Review’s consultant and contractor HSE document submissions for suitability and compliance with Client, legal and JLL requirements</span></span></li><li><span><span>Ensures a comprehensive project HSE Plan is developed, and complies with JLL requirements</span></span></li></ul><p><span><span><b><span>Project Delivery</span></b></span></span></p><br><ul><li><span><span>Conducts internal HSE review meetings and inspections/audits to ensure compliance with the HSE Management Plan and Client requirements</span></span></li><li><span><span><span>Conducts inspections to monitor Staff compliance to their HSE responsibilities and JLL requirements. Reports any non-compliance to the Senior HSE manager or program/project Director</span></span></span></li><li><span><span>Provides HSE advice and guidance to the program/project Director</span></span></li><li><span><span>Manages performance of direct reports, and deals effectively with non-performance issues when needed in a timely manner</span></span></li><li><span><span>Conducts audits and inspections to ensure that specified HSE deliverables and contractual obligations are implemented. Deals effectively with any shortfalls in performance</span></span></li><li><span><span>Ensures the performance of Client employed consultants and contractors is monitored against their contractual requirements, approved HSE plans, and raises any issues with the Client</span></span></li><li><span><span>Provides HSE performance reports and presentations to the Client and stakeholders</span></span></li><li><span><span>Ensures a structured program of training is delivered to both the project and HSE Team</span></span></li><li><span><span>Drives a positive safety culture through recognition of important project milestones (e.g. million manhours) and individual behaviors</span></span></li><li><span><span>Provides project achievement details to the Senior HSE manager or MEA HSE Lead & SME in a timely manner</span></span></li><li><span><span>Ensures project compliance with all JLL corporate and regional HSE requirements</span></span></li><li><span><span>Ensures project compliance with all JLL corporate and regional HSE requirements</span></span></li><li><span><span>Develops and maintains an environment of trust, diversity, and inclusion</span></span></li><li><span><span>Develops and maintains an environment of trust, diversity, and inclusion</span></span></li><li><span><span>Demonstrates behaviors and leadership in line with JLL core values, adhering to the code of ethics in all areas of work delivery and instills this into the whole team at every opportunity.</span></span></li><li><span><span>Provides support, guidance and coaching to team members</span></span></li><li><span><span><span>undefined</span></span></span></li><li><span><span>Conducts a Monthly team meeting to engage, communicate, and cascade information to team members</span></span></li><li><span><span>Collates program/project HSE performance data, produces a Monthly performance report, and submits to the designated Senior Manager (if applicable), program/project Director and Client</span></span></li><li><span><span>Conducts project audits to validate compliance with OHSMS, Project HSE Plans and Client HSE deliverables</span></span></li><li><span><span><span>Provides the Senior HSE Manager or MEA HSE Lead & SME with on-time HSE performance statistics, for inclusion in the Monthly ExCom HSE report</span></span></span></li></ul><p><span><span><b><span>Human Resources Management</span></b></span></span></p><br><ul><li><span><span>Assist the Talent Acquisition team in identifying and selecting suitable HSE candidates</span></span></li><li><span><span>Engages in selection, interviewing and recruitment of project HSE candidates (below Director level) with relevant Project Directors</span></span></li><li><span><span>Seeks to further the Diversity and Inclusion agenda and targets (including Saudization and Emiratization targets) throughout the recruitment process</span></span></li><li><span><span>Interprets and Incorporates HSE Business Plan objectives into their own (and team members) Goal setting</span></span></li><li><span><span>Ensures timely completion of all Performance Management processes in ‘Workday’</span></span></li><li><span><span>Ensures the correct management of underperforming direct reports’ ensuring correct HR processes are followed and consultation at every stage is sought in a timely manner</span></span></li></ul><p><b><span><span>Requirement </span></span></b></p><br><ul><li><b>Education:</b>Bachelor's degree in Occupational Health and Safety, Environmental Science, Engineering, or related field. Master's degree preferred.</li><li><b>Experience:</b>7-10 years of progressive experience in health, safety, and environmental management, with at least 3-5 years in a supervisory or management role.</li><li><b>Industry Experience:</b>Experience in relevant industry sectors (construction, manufacturing, facilities management, or commercial real estate preferred). Familiarity with contractor management and construction site safety protocols.</li><li><b>Leadership Skills:</b>Proven ability to lead and develop HSE teams. Strong influence and stakeholder management capabilities across all organizational levels.</li><li><b>Communication:</b>Excellent written and verbal communication skills. Ability to deliver effective HSE training and presentations to diverse audiences.</li><li><b>Analytical Skills:</b>Strong analytical and problem-solving abilities. Experience with HSE management systems, metrics tracking, and data-driven decision making.</li><li><b>Technical Proficiency:</b>Proficiency with Microsoft Office Suite and HSE management software platforms. Experience with incident reporting and management systems</li></ul><p><b>Location: </b></p><br>On-site –Cairo, EGY<p>If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!</p><br><p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.</p><br><p><i><b>JLL Privacy Notice</b></i></p><br><p>Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.</p><br><p>For more information about how JLL processes your personal data, please view our<span>Candidate Privacy Statement</span>.</p><br><p>For additional details please see our career site pages for each country.</p><br><p>Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at <span><u><span>HRSCLeaves@jll.com</span></u></span>. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our<span>Contact Us</span> page > I want to work for JLL.</p><br> </div>
About UsLC Waikiki Retail Company is a leading fashion retail company with a turnover of $ 4,4 billion. LC Waikiki’s journey started in France in 1988, continuing after 1997 as a Turkish brand under the umbrella of LC Waikiki Mağazacılık Hizmetleri Ticaret A.Ş. Today LC Waikiki trades with more than 1300 stores in 60 countries, with the company’s philosophy that “Everyone Deserves to Dress Well” enabling people to enjoy accessible fashion through quality products at affordable prices. There are around 6000 employees working at LC Waikiki’s corporate office, more than 50,000 people in Turkey and abroad.<br>At LC Waikiki, our values being virtuous, achieving together, extensiveexpertise, being customer-oriented, challenging the difficulties. So, if you ready to dynamism and want to grow with challenges, come andjoin us!<br>We Crown Our Successes with Awards We ranked 1st in “Young People’s Most Desired Retail Company to Work at” by Youthall Youth Awards 2021.1st in “The Biggest Retail Companies According to Square Meter Abroad”We ranked 1st in Women Employee Friendly & Women Manager Friendly Companies in Capital Women Friendly Companies Survey 2020. We received The Most Reputable Brand of the Year – Turkey Award by The One Awards in 2020.<br>With Us, You Will Be Responsible Regularly enters commercial decision report outcomes into the system on a daily basis. Notifies the relevant manager in case of any non-standard situation in reports marked as "Passed" or "Failed."Prepares products and samples in advance when they are to be sent to the head office following a commercial decision. Performs a weekly system check of all entered commercial decision reports at the end of each week. Archives documents and decision reports related to the Commercial Decision Department by relevant unit. Initiates requests for general supplies (e.g. stationery) needed by the team and ensures procurement through the Purchasing Department. Inputs factory inspection reports into the SAP system. Compares factory and warehouse inspection results and shares a monthly report. Reports the daily work schedules of managers to the head office.<br>The Candidate We Are Looking For Minimum 1 year of experience in data entry or administrative support roles. Bachelor's Degree in Industrial Engineering, Textile Engineering Proficient in MS Office applications, especially Excel; familiarity with ERP systems (preferably SAP) is a plus. Strong attention to detail with a high level of accuracy in data entry tasks. Good time management skills and ability to manage multiple tasks simultaneously. Analytical mindset and result-oriented approach. Strong communication and teamwork skills. Able to work with sensitive data in line with confidentiality principles. Strong written communication skills in both Arabic and English.<br><br>What LCWaikiki Offers to You Opportunity to take responsibility in one of the fastest growing companies of the retail. Open communication, teamwork and strong company culture. An organization that greatly values teamwork, development, and innovation. A work environment that performance and talent is noticed and recognized. A promising career by constant opportunities to learn, growth, and challenge. A chance to be a part of LCWaikiki Team that advances to the 2026 Goals.
The Infrastructure Architect is a senior expert within the Enterprise Architecture function, responsible for designing, standardizing, implementing, and maintaining enterprise-wide infrastructure architecture that supports the organization’s business operations. This role ensures that all IT systems are robust, scalable, secure, and aligned with business objectives. The Infrastructure Architect works closely with infrastructure teams, development teams, and external vendors to develop and optimize infrastructure solutions that drive operational excellence.<br>Key Responsibilities<br>- Define and maintain the enterprise infrastructure target state, including principles, standards, patterns and reference architecture across cloud, on-premises, and hybrid environments.<br>- Monitor the infrastructure landscape and recommend improvements to enhance reliability, scalability, performance, availability and security<br>- Lead the development and ongoing evolution of domain-level infrastructure architecture, ensuring alignment with enterprise architecture direction and business priorities<br>- Lead the selection and implementation of infrastructure technologies, tools, and platforms.<br>- Establish architecture guardrails that promote standardization, reuse, resilience and security by design across the organization<br>- Work collaboratively with applications, platform, network, database, security and operations teams to ensure seamless integration of solutions.<br>- Collaborate with business domain architects and solution architects to translate business needs into viable infrastructure capabilities<br>- Develop and maintain documentation including reference architectures, standards, patterns and implementation guidelines.<br>- Ensure infrastructure architecture aligns with banking requirements for regulatory compliance, data residency, and security.<br>- Plan for capacity, scalability, and disaster recovery, including the creation and testing of backup and recovery strategies.<br>- Stay current with industry trends and emerging technologies to ensure the organization’s infrastructure remains competitive and cost-effective.<br>- Provide technical leadership and mentorship to junior IT staff and project teams.<br>Required Qualifications and Skills<br>- Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent experience).<br>- Minimum 15 years in Infrastructure Operations and/or engineering and last 5-7 years’ experience in IT infrastructure architecture<br>- Demonstrate experience defining enterprise-wide infrastructure standards and target-state roadmap in complex environments.<br>- Strong knowledge of compute & OS, networking & security, storage and data platform, virtualization, container platforms & orchestration, and cloud technologies both on premise and public cloud (e.g., Azure, OCI, AWS).<br>- Knowledge of the following technology platforms: Unix (AIX), Linux (RHEL), Oracle Database, Red hat Open Shift Container Platform, Dell EMD Storage, Pure Storage, Data Domain, Dell ECS, Cisco, Palo Alto, Checkpoint<br>- Experience in one or more of the following domains: Dev Ops/Platform Engineering, Data, AI / Machine Learning, Observability<br>- Experience with security best practices and regulatory compliance requirements.<br>- Hands-on experience with infrastructure automation, orchestration tools, and Infrastructure as Code (IaC) solutions.<br>- Excellent problem-solving, analytical, and communication skills.<br>- Relevant certifications (e.g., AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect, Cisco CCNP/CCIE) are a plus.<br>- Knowledge of enterprise architecture framework (e.g. TOGAF, Zachman) are a plus<br>- Proven track record of successfully leading infrastructure projects from design to deployment.<br>- Ability to work in fast-paced, cross-functional environments.<br>- Strong organizational and project management skills.<br>- Experience with Agile/Dev Ops practices and tools (e.g., Jenkins, Ansible, Terraform).<br>- Familiarity with ITIL or other IT service management frameworks.
About noon Noon, the region's leading consumer commerce platform. On December 12th, 2017, noon launched its consumer platform in Saudi Arabia and the UAE, expanding to Egypt in February 2019. The noon ecosystem of services now includes marketplaces for food delivery, quick-commerce, fintech, and fashion. noon is a work in progress; we’re six years in, but only 5% done. Noon's fastest hyper-local delivery platform, Noon Minutes offers a localized assortment of FMCG & grocery products with delivery within 15-minutes. Currently live across the UAE, KSA and Egypt, offering thousands of products to customers in record time.<br>Noon’s mission: Ring every doorbell, everyday. <br>We at noon are looking for a talented Category Manager to be a significant member of the Commercial Team, serving multiple platforms across noon Group, with a strong bias for action and keen work ethic to exceed our already ambitious growth targets.<br>What you'll do: ● Support the development of the overall category roadmap and vision, and directly take responsibility for achieving revenue and gross margin targets for relevant categories across multiple platforms at noon● Define the optimal assortment, plan stock responsibly, drive pricing decisions for P&L efficiencies while maintaining competitiveness, sourcing new brand partnerships and executing product launches● Collaborate with vendors in your category to source marketing investments and ensure campaigns are executed to the highest standards, while working closely with the Ads team.● Ensure customer experience is always at the forefront of all category decisions through a compelling assortment that is carefully curated to serve all relevant customer types, thoughtful in-app merchandising and best-in-class product content● Implement the perfect consumer journeys through our host of channels by combining adeep understanding of the category and our customer base● Develop long-standing relationships with distributors and brands to identify and address any gaps, increase consumer engagement through innovative campaigns, and drive adoption of noon’s full suite of in-app and out of app tools● Work seamlessly on cross-functional obligations (including, but not limited to, in-stock, operations, customer service, growth and legal teams) to continuously improve the platform and experience, utilizing data insights to identify priority tasks● Stay up-to-date with regional competitors and global business trends, reviewing critical information as it becomes available and innovating the product offering● Help develop the next wave of talent by sharing learnings and training junior team members to become future category leaders.<br>What you’ll need: ● Bachelor’s degree in Business Management or a similar field● You will have at least 5 years of successful sales & business development experience, preferably in e-commerce, or offline retail with P&L management● Strong bias for action & resourcefulness is paramount - we are growing at a rapid pace and you will be expected to meet ambitious targets within a highly competitive environment● Advanced comprehension of Excel/Google Sheets with a strong appreciation for data analytics is key● Experience working on cross-functional projects and delivering outstanding results in previous roles<br>Who will excel? ● We’re looking for people with high standards, who understand that hard work matters.● You need to be relentlessly resourceful and operate with a deep bias for action.● We need people with the courage to be fiercely original.
About Us<br><br>Join us at Orange Business!<br><br>We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.<br><br>Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.<br><br>About The Role<br><br>As a Software Developer, you will be contributing to diverse projects, internal or customer-facing, in line with our global automation and digitization vision.<br><br>In this key role, you will go beyond traditional software development, shaping our automation vision and delivering cutting-edge solutions. From crafting innovations to enhancing engineering practices, tailoring solutions, and supporting production software, your expertise is pivotal for project success.<br><br>Key Responsibilities:<br><br> Design solutions adapted to internal and external customer needs, scalable and optimized for Operations Develop and deliver cases in a timely manner Apply professional software engineering best practices throughout the software development life cycle, ensuring coding standards, conducting code reviews, managing source control, implementing build processes, conducting unit testing, and maintaining quality and operations. Specify requirements and define acceptance tests, incorporating expertise in database queries (Microsoft SQL and MySQL), cloud knowledge, creating APIs, and understanding CI/CD processes and concepts. Support production software packages by fixing bugs, adding features, and contributing to the overall road map of solutions. Report on KPIs, activity, and project progress to ensure transparency and continuous improvement. <br><br>About You<br><br> Bachelor’s degree in Engineering or a relevant field. Minimum of 2 years of strong hands-on experience in Software Development, demonstrating expertise in: Python and Django framework is a must. Experience developing with (. Net, Node Red, React, etc.) is valued. Database queries (Microsoft SQL and MySQL). CI/CD processes and concepts. Fluent in English; French is a plus. Strong background knowledge and experience with: Common development practices. Service-oriented environments. Agile framework (Scrum, SAFE) Proven ability to work independently and collaboratively within multinational/different time zones <br>You bring passion, energy, taste for exploration and adaptability. You seek the opportunity to expand your knowledge and develop new skills.<br><br>What We Offer<br><br> Global Opportunities: Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world. Flexible Work Environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working). Professional Development: training programs and upskilling/re-skilling opportunities. Career Growth: Internal growth and mobility opportunities within Orange. Caring and Daring Culture: Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events. Reward Programs: Employee Referral Program, Change Maker Awards.<br><br>Only Your Skills Matter<br><br>Regardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neurotype, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.
Company Description TP Cairo EG is part of a global customer experience management organization that supports leading brands across multiple industries. The Cairo site focuses on delivering high-quality customer support services with a strong emphasis on professionalism and service excellence. Team members work in a structured environment with access to training, performance feedback, and growth opportunities. The company values clear communication, problem-solving, and a commitment to customer satisfaction. Employees are encouraged to develop their skills and advance their careers within a supportive, inclusive workplace. Role Description This is a full-time, on-site role based in New Cairo for graduates supporting an English Telecom account. The Customer Support team member will handle inbound and outbound customer inquiries, provide accurate information on telecom services, and resolve issues related to billing, plans, connectivity, and general account questions. Daily tasks include troubleshooting basic technical problems, documenting interactions in the system, and following defined procedures and service-level standards. The role involves communicating clearly in English, ensuring a positive customer experience, and escalating complex issues to specialized teams when needed. Team members are expected to follow company policies, attend scheduled shifts, participate in training, and contribute to continuous improvement of support processes. Qualifications Strong Customer Support and Customer Satisfaction skills, with a focus on empathetic and professional service. Solid Interpersonal Skills to communicate clearly, listen actively, and build rapport with diverse customers. Ability to provide Technical Support for telecom-related issues, including basic troubleshooting and guided solutions. Analytical Skills to interpret customer concerns, identify root causes, and apply appropriate resolutions. Fluency in spoken and written English suitable for handling calls and written communication. Recent graduate or equivalent education level; background in business, communications, or related fields is beneficial. Comfort working on-site in New Cairo with flexibility to work shifts, weekends, or holidays as required. Basic computer literacy, including use of CRM tools, email, and telecom-related systems. Ability to work in a team environment, follow structured procedures, and meet performance targets. Previous experience in customer service or call center environments is an advantage but not mandatory.<br><br><br>Hello, this is Youssef HR from Teleperformance.<br>Teleperformance is hiring for an English call center agent Graduates only can Working Hours: 9 Hours including 1 hour break Rotational shiftsfirst shift starts at 3 pm last shift ends at 2 am for females (optional)5 working days & 2 days off<br>BENEFITS:Salary up to 23k Net (including KPIs & bonus) KPIs collected in Euro equivalent – maximize your earning potential24/7 transportation across Cairo & Giza Quarter Bonus Up to 195 Euro Medical Insurance (up to EGP 400,000/year) + **Social Insurance Free Gym Access Exclusive discounts at stores across Egypt Clear career path after just 6 months VPN line provided Overnight allowance: EGP 1,000Door-to-door transportation for females after 11 PM (for night shifts)<br>Location: New Cairo.<br> HR: Youssef Elbohoty phone number: 01064455953
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Mission <br><p><b>JOB PURPOSE: </b></p><br><br><p>The MCC Engineer is responsible for monitoring maintenance activities, managing technical defects, and coordinating responses to ensure the continuous safety and operational reliability of railway systems. Acting as a critical link between Operations, Maintenance, and Customer Service teams, the engineer ensures timely resolution of faults, accurate system documentation, and effective execution of maintenance plans to support uninterrupted and safe transit services.</p><br><br> Profile <br><p><b>RESPONSIBILITIES/DUTIES </b></p><br><br><p><b>System Monitoring & Fault Management</b></p><br><br><p>•Monitor real-time system alarms and reported failures across the mainline, stations, and depots.</p><br><br><p>•Log, classify, and track technical issues using the Maintenance Management System (MMS).</p><br><br><p>•Ensure accurate and timely data entry related to service requests, fault resolutions, and asset performance.</p><br><br><p><b>Emergency & Incident Coordination</b></p><br><br><p>•Coordinate immediate technical responses to system faults or critical incidents.</p><br><br><p>•Support safe system recovery in coordination with operations and field teams.</p><br><br><p>•Provide incident updates and technical feedback to assist in investigations and Root Cause Analysis (RCA).</p><br><br><p><b>Preventive Maintenance Oversight</b></p><br><br><p>•Oversee the execution of preventive maintenance schedules to ensure tasks are completed on time.</p><br><br><p>•Track maintenance status in the MMS and follow up on overdue or incomplete activities.</p><br><br><p><b>Communication & Stakeholder Coordination</b></p><br><br><p>•Maintain clear and continuous communication with station personnel and maintenance teams regarding equipment status and safety concerns.</p><br><br><p>•Collaborate with internal departments to facilitate smooth operational support during service disruptions.</p><br><br><p><b>Reporting & Compliance</b></p><br><br><p>•Prepare daily and periodic reports on maintenance performance, system availability, and asset health.</p><br><br><p>•Participate in audits, inspections, and safety assessments to ensure compliance with SOPs and safety standards.</p><br><br><p>•Support project activities and perform additional duties in line with operational priorities, including shift work on nights, weekends, and holidays.</p><br><br><p><b>Safety Responsibilities</b></p><br><br><p>•Promote a positive safety culture within the workplace and attend any safety-related meetings or briefings as</p><br><br><p><b>required within the job role.</b></p><br><br><p>•Comply with the requirements of RDMC RQHSE Policy and Safety Management System.</p><br><br><p>•Be mindful that Safety, Security, and Environmental protection are everyone’s responsibility.</p><br><br><p>•All staff members are accountable for reporting and intervening in any Safety, Security, or Environmental violations.</p><br><br><p><b>ESSENTIAL QUALIFICATIONS, KNOWLEDGE & EXPERIENCE</b></p><br><br><p><b>QUALIFICATIONS:</b></p><br><br><p>•Bachelor’s degree in Engineering (Mechanical, Electrical, or related fields).</p><br><br><p>•Fluent in Arabic & English, French is a plus.</p><br><br><p><b>KNOWLEDGE:</b></p><br><br><p>•Working knowledge of both mechanical and electrical systems.</p><br><br><p>•Proficient in Microsoft Office tools (Excel, Word, PowerPoint).</p><br><br><p>•Competent in the use of Maintenance Management Systems (preferably MMS/Maximo).</p><br><br><p><b>EXPERIENCE:</b></p><br><br><p>•3-5 years of relevant experience in technical or engineering roles.</p><br><br><p>•Experience in rail, metro, or transportation environments preferred.</p><br><br><p><b>DESIRED BEHAVIORS & EXPERIENCES</b></p><br><br><p>•Effective Communication: Able to communicate clearly with both technical teams and management; fluent in English (spoken and written).</p><br><br><p>•Operational Awareness: Demonstrates understanding of railway systems and public service expectations.</p><br><br><p>•Stress Management: Performs well under pressure in emergency or time-sensitive scenarios.</p><br><br><p>•Collaboration: A reliable team player who fosters cooperation across departments.</p><br><br><p>•Problem-Solving & Decision-Making: Strong analytical skills and the ability to resolve issues with minimal supervision.</p><br><br><p>•Procedural Discipline: Follows standard operating procedures, method statements, and contributes to technical documentation.</p><br><br><p>•Adaptability: Willingness to work flexible schedules including night shifts, weekends, and holidays.</p><br><br><p>•Innovation & Initiative: Proactive in suggesting improvements and applying creative thinking to technical challenges.</p><br><br><br> </div>
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<span><br>POSITION SUMMARY<br>Assist and support management and the leadership team with handling and resolving Human Resources issues. Assist employees with internal and external transfer requests and procedures. Monitor and assist managers/supervisors with hiring processes and issues. Coordinate and conduct applicant drug screens, reference checks, background checks, motor vehicle checks, and social security number verification. Maintain applicant flow, drug screen, orientation and transfer request logs. Create and maintain new hire and personnel files and enter them into Human Resources Information Systems. Assist with orientation of new employees. Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's). Support processing and maintenance of payroll records in accordance with policies and procedures, as necessary. Inform Human Resources management of issues related to employee relations within the division or property. Create and maintain filing systems. Generate Human Resources data reports as necessary Answer phone calls and record messages. Create and type office correspondence using computer. Serve as Human Resources subject matter expert and participate on project teams. Train new hires on Human Resources processes, programs, policies, information systems, etc.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<br>Company Description<br><br><p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p><br><p>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.</p><br><p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh</p><br><br>Job Description<br><br><p>* Responsible for specific stations in the bars, delivers food and beverage services to customers, possesses the related knowledge, and always present at his/her station.</p><br><p>* Take and serve guest orders promptly and according to service manual, including offering information about daily specials, soups, drinks to guests. Explain to guests as requested the menu items, their garnish, contents and preparation methods.</p><br><p>* Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.</p><br><p>* Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process</p><br><p>* Address guests' service needs in a professional, positive, and timely manner.</p><br><p>* Inform customers about order alternatives and encourage the sales of targeted services.</p><br><p>* Deliver maximum service in each unit, keeping in line with service rules.</p><br><p>* Maintain and any personal belongings of customers that has been left in the workstation and hand such belongings over to his/her supervisors.</p><br><p>* Comply with the departmental instructions and procedures published by the F&B Department.</p><br><p>* Carry out duties according to the practices and operational standards identified by the Food and Beverage Manager.</p><br><p>* Comply with operational rules.</p><br><p>* Plan working hours as deemed appropriate by the Food and Beverage Manager. Act according to the weekly work schedule and working hours.</p><br><p>* Attend the orientation training.</p><br><p>* Undergo two performance assessments each year.</p><br><p>* Strive to achieve 100% customer satisfaction.</p><br><p>* To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</p><br><p>* To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</p><br><p>* To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.</p><br><p>* Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</p><br><p>* Carry out all other duties assigned by managers and hotel management not specified in the job description.</p><br><br>Qualifications<br><br><p>* Education: At least a high school or vocational diploma</p><br><p>* Experience: At least 2 years of experience in the industry.</p><br><p>* Foreign Language: English is required.</p><br><p>* Courses and Training: Vocational trainings and seminars.</p><br><p>* Computer Literacy: Not required.</p><br><p>* Skills: Basic knowledge of the products and services in the related field (spirits, soft drinks, cocktails, presentation etc.).</p><br> </div>
About us Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses. Tamara is Saudi Arabia’s first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, Checkout.com, amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices. About the role We’re seeking a Quality Leader to design, scale, and manage a world-class quality framework across all support functions (Customer and Partner Support). You will own the end-to-end quality program, drive measurable improvements, and embed a strong culture of accountability, coaching, and continuous feedback. This is a critical leadership role aimed at transforming quality from a compliance checkbox to a strategic performance enabler. Your Responsibilities Strategy & Governance Enhance the existing quality framework to be aligned with Tamara’s customer obsession and COPC standards. Define clear quality KPIs, sampling methodologies, and audit scope by channel (chat, email, phone, social, partner support). Create a governance model linking quality to CSAT, FCR, DSAT root causes, and operations KPIs.2. Team Management Lead a team of quality specialists and auditors. Define team capacity models and performance scorecards. Embed regular calibration sessions with Ops, Training, and Product.3. Framework & Tools Lead the implementation or optimization of the quality management system. Create audit templates, rubrics, and "What Good Looks Like" playbooks per line of business. Collaborate with BI to build quality dashboards.4. Insights & Continuous Improvement Conduct deep-dive analysis on DSAT, repeat contacts, and poor quality audits to identify systemic gaps. Translate quality findings into training needs, content updates, process changes, and product feedback. Present weekly/monthly findings in WBRs and QBRs with action plans.5. Stakeholder Collaboration Partner with Training, Content, Product, Operations, and Operational Excellence teams to resolve root causes. Drive cross-functional alignment on remediation plans for systemic quality defects. Support new initiatives with tailored QA tracking Your Expertise Experience5+ years in customer experience quality management, preferably in fintech or tech support environments. Proven track record of designing and scaling QA programs, including calibration and performance insights. Experience leading teams across multiple geographies or third-party vendors. Exposure to COPC, ISO 9001, or other quality management standards is preferred Experience working with Zendesk, Genesys, Tableau, and Quality Management Systems. Skills Deep knowledge of QA tools, contact center metrics, and audit methodologies. Strong analytical and storytelling capabilities; able to turn raw QA data into business insights. Excellent communication, stakeholder influence, and change management skills. Advanced English in both written and verbal communication. Mindset Obsessed with operational excellence and customer outcomes. A problem-solver who challenges the status quo and leads with data. Builder mentality, you don’t wait for frameworks, you create them
Marketing Director Experience textiles- FMCG- manufacturing industry from 16 to 21 Years Strategic Planning & Execution: Develop product marketing strategies, including product positioning, value propositions, targetcustomer segments, and launch plans, in collaboration with Product Development and Sales Develop and implement comprehensive annual marketing plans aligned with business objectivesand revenue targets Define and execute go-to-market strategies for new product launches and existing portfoliopromotion Conduct market research, competitive analysis, and customer insights to inform marketingstrategies Monitor market trends, competitor products, pricing, and customer preferences to identifyopportunities for product portfolio development Identify new market opportunities and segments for business expansion Establish marketing KPIs, track performance metrics, and deliver regular reports to executivemanagement Allocate marketing budget strategically across channels to maximize ROI Lead rebranding initiatives and brand positioning strategies as needed2. Brand Management & Communications: Oversee all aspects of brand development, management, and protection Ensure brand consistency across all touchpoints, materials, and communications Develop compelling brand narratives that differentiate our brands and products in the market Manage corporate communications, public relations, and media relations Cultivate relationships with media outlets, journalists, and industry influencers Handle crisis communications and reputation management Oversee production of marketing collateral including brochures, presentations, signage, andpromotional materials Digital Marketing & Lead Generation: Lead digital marketing strategy including website, SEO/SEM, social media, email marketing, andonline advertising Oversee social media presence across all platforms (Linked In, Facebook, Instagram, etc.) Implement marketing automation and CRM systems to nurture leads and track customer journeys Optimize conversion funnels and improve lead quality and quantity Analyze digital analytics and adjust strategies based on performance data Manage relationships with digital agencies, vendors, and technology platforms Stay current with digital marketing trends, tools, and best practices4. Team Leadership & Development: Recruit, lead, mentor, and develop a high-performing marketing team Set clear objectives, provide regular feedback, and conduct performance evaluations Foster a collaborative, creative, and results-oriented team culture Delegate responsibilities effectively and empower team members Identify training and development needs to build team capabilities Manage external agencies, consultants, and contractors5. Stakeholder Management & Partnerships: Collaborate closely with Sales, Product Development, Production, and Operations teams to alignmarketing strategies with business and customer requirements. Build and maintain strategic relationships with distributors, retailers, key customers, agents, andother relevant channel partners. Partner with Sales and Customer Service teams to strengthen customer relationships, satisfaction, andretention. Develop co-marketing programs with corporate clients and partners Represent the company at industry events, conferences, and networking forums Coordinate with legal and compliance teams to ensure regulatory adherence in all marketingactivities Key Performance Indicators (KPIs)1. Marketing Contribution to Business Growth Revenue growth supported by marketing initiatives: % increase in revenue from marketingsupported products, markets, or customers. New customer acquisition: Number of new customers acquired through marketing-supportedactivities. Qualified opportunities: Number/value of qualified leads or business opportunities generated. New market/segment expansion: Number of new markets or customer segments successfullydeveloped.2. Marketing ROI & Budget Efficiency Marketing ROI: % return on marketing investment. Campaign performance: % of campaigns achieving predefined objectives/targets. Cost efficiency: Cost per qualified lead/customer acquired (EGP).