General Practitioner Jobs in Egypt

<p><h4>Company description</h4> <p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p> <p>A beautiful beach, delicious food with top-quality service, restaurants with luxurious buffets, pools, Rixy Club exclusively for children, and live entertainment all await your ultimate holiday experience.</p> <p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh, and 9 km from Sharm El-Sheikh.</p> <h4>Job description</h4> <ul> <li>Closely deal with all requests, problems, and needs of guests staying at Rixos Hotels Egypt and find solutions to problems, focusing on guest satisfaction.</li> <li>Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly.</li> <li>Handle guest complaints and find solutions. Report any problems that take time to solve to his/her direct manager and follow up on the matter.</li> <li>Greet guests that will check in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have.</li> <li>Make “Guest Contacts” during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions, and problems, and find solutions to these.</li> <li>Write down any comments, requests, suggestions, and complaints received from guests during the day into the “Through Our Guests’ Eyes” report together with their answers and actions.</li> <li>Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire. Translate them into English and email them to all of the department managers.</li> <li>Identify the special days of guests such as birthdays, wedding anniversaries, etc., make the necessary organisation together with the related departments and monitor the organisation.</li> <li>Work in coordination with all departments and ensure the flow of necessary information.</li> <li>Take all special orders from guests such as birthday cakes, flowers, etc., inform the necessary departments and ensure that the order is delivered to the guest.</li> <li>Ensure that requests for a babysitter, plane or coach ticket, restaurant reservation, medication, etc. placed by guests are met as soon as possible.</li> <li>Follow the VIP procedures and greet VIP guests and bid them farewell.</li> <li>Walk agency representatives and potential guests around the facility.</li> <li>Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments.</li> <li>Handle guest requests for the à la carte restaurants and fill out a reservation form for each à la carte restaurant and inform the F&B Department.</li> <li>Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Guest Relations Manager/Supervisor about the atmosphere.</li> <li>Have detailed knowledge of all physical features of the facility as well as all activities/services offered at the facility.</li> <li>Support hotel sales. Is authorised to sell charged services.</li> <li>Take part in the Emergency Response Teams.</li> <li>Keep any items that guests lose in the facility or forget in their room when checking out. Deliver any lost and found to guests still at the hotel or send them by mail.</li> <li>Respond to guest inquiry forms and all written suggestions, complaints, etc.</li> <li>Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Guest Relations Manager.</li> <li>Be open to all developments related to the profession. Closely keep track of the developments so as to contribute to finding solutions.</li> <li>Take part in training programmes and departmental internal communication meetings.</li> <li>Due to being in direct contact with guests, must always look clean, neat, and fresh.</li> <li>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which are organized to protect biological diversity and share the responsibilities, share the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out, etc.).</li> <li>To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</li> <li>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staff.</li> <li>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</li> <li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li> </ul> <h4>Qualifications</h4> <ul> <li>Education: At least a high school diploma.</li> <li>Experience: At least 2 years of experience in the industry.</li> <li>Foreign language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and equipment used and a good command of Arabic, German, French, or Russian.</li> <li>Courses and training: Prior attendance in seminars and trainings related to the job.</li> <li>Computer literacy: MS Office applications, Front Office programmes (Fidelio, Opera, etc.).</li> <li>Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques, and processes related to the job. Expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p><br><p>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.</p><br><p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh</p><br><br>Job Description<br><br><p>* Closely deal with all requests, problems and needs of guests staying at Rixos Hotels Egypt and find solutions to problems, focusing on guest satisfaction.</p><br><p>*Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly.</p><br><p>* Handle guest complaints and find solutions. Report any problems that take time to solve to his/her direct manager and follow-up on the matter.</p><br><p>* Greet guests that will check-in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have.</p><br><p>* Make “Guest Contacts” during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these.</p><br><p>* Write down any comments, requests, suggestions and complaints received from guests during the day into the “Through Our Guests’ Eyes” report together with their answers and actions.</p><br><p>* Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire. Translate them into English and e-mail them to all of the department managers.</p><br><p>* Identify the special days of guests such as birthdays, wedding anniversaries etc., make the necessary organisation together with the related departments and monitor the organisation.</p><br><p>* Work in coordination with all departments and ensure the flow of necessary information.</p><br><p>* Take all special orders from guests such as birthday cakes, flowers etc., inform the necessary departments and ensure that the order is delivered to the guest.</p><br><p>* Ensure that requests for a babysitter, plane or coach ticket, restaurant reservation, medication etc. placed by guests are met as soon as possible.</p><br><p>* Follow the VIP procedures and greet VIP guests and bid them farewell.</p><br><p>* Walk agency representatives and potential guests around the facility.</p><br><p>* Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments.</p><br><p>* Handle guest requests for the A la Carte restaurants and fill out a reservation form for each A la Carte restaurant and inform the F&amp;B Department.</p><br><p>* Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Guest Relations Manager/Supervisor about the atmosphere.</p><br><p>* Have detailed knowledge of all physical features of the facility as well as all activities/services offered at the facility.</p><br><p>* Support hotel sales. Is authorised to sell charged services.</p><br><p>* Take part in the Emergency Response Teams.</p><br><p>* Keep any items that guests lose in the facility or forget in their room when checking- out. Deliver any lost and found to guests still at the hotel or send them by mail.</p><br><p>* Respond to guest inquiry forms and all written suggestions, complaints etc</p><br><p>* Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Guest Relations Manager.</p><br><p>* Be open to all developments related to the profession. Closely keep track of the developments so as to contribute to finding solutions.</p><br><p>* Take part in training programmes and departmental internal communication meetings.</p><br><p>* Due to being in direct contact with guests, must always look clean, neat and fresh.</p><br><p>* To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</p><br><p>* To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</p><br><p>* To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs.</p><br><p>* Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</p><br><p>* Carry out all other duties assigned by managers and hotel management not specified in the job description.</p><br><br>Qualifications<br><br><p>* Education: At least a high school diploma.</p><br><p>* Experience: At least 2 years of experience in the industry.</p><br><p>* Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and equipment used and a good command of Arabic, German, French or Russian.</p><br><p>* Courses and Training: Prior attendance in seminars and trainings related to the job.</p><br><p>* Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.).</p><br><p>* Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature.</p><br> </div>

Company Description<br><br>"Why work for Accor?<br><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"<br><br>Job Description<br><br>Makes pre-arrival, mid stay, and post-stay calls to guests to ensure needs are met. Compiles and distributes list of anticipated services and amenities to relevant departments. Contacts appropriate individual or department (e.g., Bell person, Front Desk, Housekeeping, Engineering, and Security) as necessary to resolve guest call, request, or problem. Ensures that any outstanding requests or problems from the previous day receive priority and are resolved. Follows up with guests to ensure their requests or problems have been met to their satisfaction. Listens attentively to guests to get an effective guest-oriented perspective and handles complaints properly. Makes “Guest Contacts” during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. Writes down any comments, requests, suggestions and complaints received from guests during the day. Asks guests to fill out a questionnaire during the day. Assesses the results of the questionnaire. Translates them into English and e-mails them to all of the department managers. Identifies the special days of guests such as birthdays, wedding anniversaries etc., makes the necessary organisation together with the related departments and monitors the organisation. Works in coordination with all departments and ensures the flow of necessary information. Follows the VIP procedures and greets VIP guests and bid them farewell. Walks agency representatives and potential guests around the facility. Prepares written documents for activities to be announced to guests. Ensures that these documents are distributed to guest rooms with the help of the related departments. Observes the overall guest satisfaction during the activities and in the areas throughout the day and reports to the Guest Relations Manager about the atmosphere. Keeps any items that guests lose in the facility or forget in their room when checking-out. Delivers any lost and found to guests still at the hotel or send them by mail. Responds to guest inquiry forms and all written suggestions, complaints etc. Provides guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitors and reports the incident to the Guest Relations Manager. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. Carries out all responsibilities related to the quality management systems implemented at the facilities. Carries out all other duties assigned by managers and hotel management not specified in the job description. <br><br>Qualifications<br><br>Education: At least a Bachelor`s Degree. Experience: At least 4 years of experience in the industry. Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and a good command of Arabic, German, French or Russian. Courses and Training: Prior attendance in seminars and trainings related to the job. Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.). Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field. <br><br>Additional Information<br><br>Your team and working environment:<br><br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br><br>Our commitment to Diversity & Inclusion:<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Closely deal with all requests, problems and needs of guests staying at Rixos Hotels Egypt and find solutions to problems, focusing on guest satisfaction. Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly. Handle guest complaints and find solutions. Report any problems that take time to solve to his/her direct manager and follow-up on the matter. Greet guests that will check-in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have. Make Guest Contacts during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. Write down any comments, requests, suggestions and complaints received from guests during the day into the Through Our Guests Eyes report together with their answers and actions. Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire. Translate them into English and e-mail them to all of the department managers. Identify the special days of guests such as birthdays, wedding anniversaries etc., make the necessary organization together with the related departments and monitor the organization. Work in coordination with all departments and ensure the flow of necessary information. Take all special orders from guests such as birthday cakes, flowers etc., inform the necessary departments and ensure that the order is delivered to the guest. Ensure that requests for a babysitter, plane or coach ticket, restaurant reservation, medication etc. placed by guests are met as soon as possible. Follow the VIP procedures and greet VIP guests and bid them farewell. Walk agency representatives and potential guests around the facility. Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments. Handle guest requests for the A la Carte restaurants and fill out a reservation form for each A la Carte restaurant and inform the F&amp;B Department. Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Guest Relations Manager/Supervisor about the atmosphere. Have detailed knowledge of all physical features of the facility as well as all activities/services offered at the facility. Support hotel sales. Is authorised to sell charged services. Take part in the Emergency Response Teams. Keep any items that guests lose in the facility or forget in their room when checking out. Deliver any lost and found to guests still at the hotel or send them by mail. Respond to guest inquiry forms and all written suggestions, complaints etc. Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Guest Relations Manager. Be open to all developments related to the profession. Closely keep track of the developments so as to contribute to finding solutions. Take part in training programs and departmental internal communication meetings. Due to being in direct contact with guests, must always look clean, neat and fresh. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities. Carry out all other duties assigned by managers and hotel management not specified in the job description.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>At least a high school diploma.</li><li>At least 2 years of experience in the industry.</li><li>Proficiency in English to communicate with guests and understand the professional terminology related to the devices and equipment used and a good command of Arabic, German, French or Russian.</li><li>Prior attendance in seminars and trainings related to the job.</li><li>MS Office applications, Front Office programs (Fidelio, Opera etc.).</li><li>Is familiar with guest profiles based on his/her experience.</li><li>Instructs colleagues that are less experienced on how to address guests.</li><li>Expected to use complex devices and equipment related to the job.</li><li>Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature.</li></ul><p></p></section>

<p>Makes pre-arrival, mid stay, and post-stay calls to guests to ensure needs are met. Compiles and distributes list of anticipated services and amenities to relevant departments. Contacts appropriate individual or department (e.g., Bell person, Front Desk, Housekeeping, Engineering, and Security) as necessary to resolve guest call, request, or problem. Ensures that any outstanding requests or problems from the previous day receive priority and are resolved. Follows up with guests to ensure their requests or problems have been met to their satisfaction. Listens attentively to guests to get an effective guest-oriented perspective and handles complaints properly. Makes Guest Contacts during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. Writes down any comments, requests, suggestions and complaints received from guests during the day. Asks guests to fill out a questionnaire during the day. Assesses the results of the questionnaire. Translates them into English and e-mails them to all of the department managers. Identifies the special days of guests such as birthdays, wedding anniversaries etc., makes the necessary organisation together with the related departments and monitors the organisation. Works in coordination with all departments and ensures the flow of necessary information. Follows the VIP procedures and greets VIP guests and bid them farewell. Walks agency representatives and potential guests around the facility. Prepares written documents for activities to be announced to guests. Ensures that these documents are distributed to guest rooms with the help of the related departments. Observes the overall guest satisfaction during the activities and in the areas throughout the day and reports to the Guest Relations Manager about the atmosphere. Keeps any items that guests lose in the facility or forget in their room when checking-out. Delivers any lost and found to guests still at the hotel or send them by mail. Responds to guest inquiry forms and all written suggestions, complaints etc. Provides guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitors and reports the incident to the Guest Relations Manager. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. Carries out all responsibilities related to the quality management systems implemented at the facilities. Carries out all other duties assigned by managers and hotel management not specified in the job description.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: At least a Bachelor`s Degree.</p><p>Experience: At least 4 years of experience in the industry.</p><p>Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and a good command of Arabic, German, French or Russian.</p><p>Courses and Training: Prior attendance in seminars and trainings related to the job.</p><p>Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.).</p><p>Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field.</p><p>Additional Information Your team and working environment: In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture Note: Customization may be included for any specific local or legislative requirements, such as work permits</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <b>Job Title: Market Access Lead - Oncology, Egypt</b> </p> <p> </p> <p> <b>Introduction to role:</b> </p> <p>Are you ready to shape how breakthrough oncology medicines reach patients across Egypt? This role puts you at the center of translating science into sustainable access, where every negotiation, strategy, and evidence package turns into real-world impact for people living with cancer.</p> <p> </p> <p>You will own the country access agenda for priority brands from launch through lifecycle, partnering closely with Medical, Commercial, Finance, and Market Access colleagues to remove barriers and accelerate adoption. Expect to work at pace with a pipeline that is moving fast, guiding value stories, pricing, and payer engagement so patients receive the right medicines at the right time. How will you use data, pricing strategy, and payer partnerships to unlock timely, equitable access?</p> <p> </p> <p> <b>Accountabilities:</b> </p> <ul> <li> <b>Access Strategy and Business Partnership:</b> Lead end-to-end market access strategies for assigned brands in alignment with brand and country goals, partnering with Commercial and other stakeholders to shape account positioning, prioritize payer and physician education, and drive tailored access plans that support uptake and business objectives.</li> <li> <b>Pricing, Contracting and Governance:</b> Develop pricing and contracting strategies that ensure competitive and sustainable price positioning across launch and in-market phases, in alignment with global strategy, local pricing policies, and implementation governance.</li> <li> <b>Payer Engagement, Negotiation and Reimbursement:</b> Build and maintain trusted relationships with key payers and decision-makers, support negotiations with key accounts, and drive successful listings, HTA outcomes, formulary positioning, and reimbursement decisions at regional and national levels.</li> <li> <b>Cross-Functional Leadership, Financial Stewardship and Compliance:</b> Lead cross-functional collaboration across Medical, Commercial, Finance, and Market Access to design and deliver access solutions that improve adoption and affordability while meeting financial objectives and ensuring full compliance with applicable policies and the Code of Ethics.</li> <li> <b>Evidence Generation and Value Communication:</b> Define payer-specific evidence strategies and communicate clinical and economic value propositions for new and in-market therapies, while supporting external stakeholder understanding of HTA and value-based care to strengthen evidence-based decision-making.</li> <li> <b>Market Insights and Pipeline Influence:</b> Generate actionable insights on customer trends, competitive dynamics, policy developments, and local market requirements to inform current access strategy and influence early pipeline and development decisions.</li> </ul> <p> </p> <p> </p> <p> <b>Essential Skills/Experience:</b> </p> <ul> <li>Market Access Experience within Multinational Pharmaceutical Companies</li> <li>Strategic thinking</li> <li>Business Analytics &amp; Insights</li> <li>Leading complexity and decision quality</li> <li>Building collaborative / trust-based relationships</li> <li>Knowledge of Health Technology Assessment (HTA), value-based care and evidence-based decision-making process</li> <li>Partners &amp; Key Accounts Management</li> <li>Negotiation &amp; Persuasion Ability</li> </ul> <p> </p> <p> <b>Desirable Skills/Experience:</b> </p> <ul> <li>Deep understanding of Egypt s payer landscape, HTA processes, and formulary decision pathways</li> <li>Track record in people management &amp; leading teams</li> <li>Proven success delivering innovative access schemes, including risk sharing or outcomes based agreements</li> <li>Experience influencing global pricing and launch planning and aligning local execution with global policies</li> <li>Advanced degree in Health Economics, Outcomes Research, or Public Health is a plus</li> <li>Therapy area experience in Oncology is a plus</li> </ul> <p> </p> <p> <b>Why AstraZeneca:</b> Join a team that turns science into access at pace, connecting payers, clinicians, and internal experts to bring transformative medicines to more patients. You will work on a fast moving pipeline with real momentum, in an environment that trusts you to take ownership and backs you with data, know how and unexpected teams in the same room unleashing bold thinking. We value kindness alongside ambition, pairing rigorous evidence with inventive approaches to overcome barriers so that individual contributions scale to a wider impact on health across the country.</p> <p> </p> <p> <b>Call to Action:</b> Lead Egypt s CVRM access agenda and help more patients benefit from our innovations take the next step today and shape what better access looks like!</p> <p> </p> <p> <b>Date Posted</b> </p>08- -2026<p> </p> <p> <b>Closing Date</b> </p>23- -2026<p> </p> <p> </p> <p>AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.</p></div></section>

Company Description<br><br>Join us at Accor, where life pulses with passion!<br><br>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.<br><br>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.<br><br>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!<br><br>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.<br><br>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.<br><br>Hospitality is a work of heart,<br><br>Join us and become a Heartist®.<br><br>Job Description<br><br>2.1 Makes pre-arrival, mid stay, and post-stay calls to guests to ensure needs are met.<br><br>2.2 Compiles and distributes list of anticipated services and amenities to relevant departments.<br><br>2.3 Contacts appropriate individual or department (e.g., Bell person, Front Desk, Housekeeping, Engineering, and Security) as necessary to resolve guest call, request, or problem.<br><br>2.4 Ensures that any outstanding requests or problems from the previous day receive priority and are resolved.<br><br>2.5 Follows up with guests to ensure their requests or problems have been met to their satisfaction.<br><br>2.6 Listens attentively to guests to get an effective guest-oriented perspective and handles complaints properly.<br><br>2.7 Makes “Guest Contacts” during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these.<br><br>2.8 Writes down any comments, requests, suggestions and complaints received from guests during the day.<br><br>2.9 Asks guests to fill out a questionnaire during the day. Assesses the results of the questionnaire. Translates them into English and e-mails them to all of the department managers.<br><br>2.10 Identifies the special days of guests such as birthdays, wedding anniversaries etc., makes the necessary organisation together with the related departments and monitors the organisation.<br><br>2.11 Works in coordination with all departments and ensures the flow of necessary information.<br><br>2.12 Follows the VIP procedures and greets VIP guests and bid them farewell.<br><br>2.13 Walks agency representatives and potential guests around the facility.<br><br>2.14 Prepares written documents for activities to be announced to guests. Ensures that these documents are distributed to guest rooms with the help of the related departments.<br><br>2.15 Observes the overall guest satisfaction during the activities and in the areas throughout the day and reports to the Guest Relations Manager about the atmosphere.<br><br>2.16 Keeps any items that guests lose in the facility or forget in their room when checking-out. Delivers any lost and found to guests still at the hotel or send them by mail.<br><br>2.17 Responds to guest inquiry forms and all written suggestions, complaints etc.<br><br>2.18 Provides guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitors and reports the incident to the Guest Relations Manager.<br><br>2.19 To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).<br><br>2.20 To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.<br><br>2.21 To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs.<br><br>2.22 Carries out all responsibilities related to the quality management systems implemented at the facilities.<br><br>2.23 Carries out all other duties assigned by managers and hotel management not specified in the job description<br><br>Qualifications<br><br> Education: At least High School Degree.<br><br> Experience: At least 4 years of experience in the industry.<br><br> Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and a good command of Arabic, German, French or Russian.<br><br> Courses and Training: Prior attendance in seminars and trainings related to the job.<br><br> Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.).<br><br> Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Closely deal with all requests, problems and needs of guests staying at Rixos Hotels Egypt and find solutions to problems, focusing on guest satisfaction. Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly. Handle guest complaints and find solutions. Report any problems that take time to solve to his/her direct manager and follow-up on the matter. Greet guests that will check-in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have. Make Guest Contacts during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. Write down any comments, requests, suggestions and complaints received from guests during the day into the Through Our Guests Eyes report together with their answers and actions. Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire. Translate them into English and e-mail them to all of the department managers. Identify the special days of guests such as birthdays, wedding anniversaries etc., make the necessary organization together with the related departments and monitor the organization. Work in coordination with all departments and ensure the flow of necessary information. Take all special orders from guests such as birthday cakes, flowers etc., inform the necessary departments and ensure that the order is delivered to the guest. Ensure that requests for a babysitter, plane or coach ticket, restaurant reservation, medication etc. placed by guests are met as soon as possible. Follow the VIP procedures and greet VIP guests and bid them farewell. Walk agency representatives and potential guests around the facility. Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments. Handle guest requests for the A la Carte restaurants and fill out a reservation form for each A la Carte restaurant and inform the F&amp;B Department. Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Guest Relations Manager/Supervisor about the atmosphere. Have detailed knowledge of all physical features of the facility as well as all activities/services offered at the facility. Support hotel sales. Is authorised to sell charged services. Take part in the Emergency Response Teams. Keep any items that guests lose in the facility or forget in their room when checking out. Deliver any lost and found to guests still at the hotel or send them by mail. Respond to guest inquiry forms and all written suggestions, complaints etc. Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Guest Relations Manager. Be open to all developments related to the profession. Closely keep track of the developments so as to contribute to finding solutions. Take part in training programs and departmental internal communication meetings. Due to being in direct contact with guests, must always look clean, neat and fresh. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities. Carry out all other duties assigned by managers and hotel management not specified in the job description.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: At least a high school diploma.</p><p>Experience: At least 2 years of experience in the industry.</p><p>Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and equipment used and a good command of Arabic, German, French or Russian.</p><p>Courses and Training: Prior attendance in seminars and trainings related to the job.</p><p>Computer Literacy: MS Office applications, Front Office programs (Fidelio, Opera etc.).</p><p>Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature.</p><p></p></section>

<p><h4>Company description</h4> <p>Why work for Accor?<br> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br> By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br> Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <p>Makes pre-arrival, mid stay, and post-stay calls to guests to ensure needs are met.<br> Compiles and distributes list of anticipated services and amenities to relevant departments.<br> Contacts appropriate individual or department (e.g., Bell person, Front Desk, Housekeeping, Engineering, and Security) as necessary to resolve guest call, request, or problem.<br> Ensures that any outstanding requests or problems from the previous day receive priority and are resolved.<br> Follows up with guests to ensure their requests or problems have been met to their satisfaction.<br> Listens attentively to guests to get an effective guest-oriented perspective and handles complaints properly.<br> Makes “Guest Contacts” during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these.<br> Writes down any comments, requests, suggestions and complaints received from guests during the day.<br> Asks guests to fill out a questionnaire during the day. Assesses the results of the questionnaire. Translates them into English and emails them to all of the department managers.<br> Identifies the special days of guests such as birthdays, wedding anniversaries etc., makes the necessary organisation together with the related departments and monitors the organisation.<br> Works in coordination with all departments and ensures the flow of necessary information.<br> Follows the VIP procedures and greets VIP guests and bids them farewell.<br> Walks agency representatives and potential guests around the facility.<br> Prepares written documents for activities to be announced to guests. Ensures that these documents are distributed to guest rooms with the help of the related departments.<br> Observes the overall guest satisfaction during the activities and in the areas throughout the day and reports to the Guest Relations Manager about the atmosphere.<br> Keeps any items that guests lose in the facility or forget in their room when checking out. Delivers any lost and found to guests still at the hotel or sends them by mail.<br> Responds to guest inquiry forms and all written suggestions, complaints etc.<br> Provides guidance to guests for any diseases or health problems that guests may encounter and, if necessary, calls a doctor and an ambulance. Monitors and reports the incident to the Guest Relations Manager.<br> Predicts that all activities and purchased equipment and belongings may create disease for the environment, joins all activities organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings.<br> Provides minimum consumption of currently used items and equipment (paper, printed out etc.).<br> Implements necessary warnings and departmental trainings in order to save energy inside the facility. Carries on implementing decisions which were taken for saving energy. Predicts effects of environment and efficiency of energy on purchased equipment.<br> Implements responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and leads staff.<br> Carries out all responsibilities related to the quality management systems implemented at the facilities.<br> Carries out all other duties assigned by managers and hotel management not specified in the job description.</p> <h4>Qualifications</h4> <ul> <li>Education: At least a bachelor’s degree.</li> <li>Experience: At least 4 years of experience in the industry.</li> <li>Foreign language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and a good command of Arabic, German, French or Russian.</li> <li>Courses and training: Prior attendance in seminars and trainings related to the job.</li> <li>Computer literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.).</li> <li>Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field.</li> </ul> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong><br> In one or two sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p><strong>Our commitment to diversity & inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Closely deal with all requests, problems and needs of guests staying at the hotel and find solutions to problems, focusing on guest satisfaction. Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly. Handle guest complaints and find solutions, report any problems that take time to solve to his/her direct manager and follow-up on the matter. Greet guests that will check-in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have. Make Guest Contacts during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. Write down any comments, requests, suggestions and complaints received from guests during the day and report together with their answers and actions. Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire. Translate them into English and e-mail them to all of the department managers. Identify the special days of guests such as birthdays, wedding anniversaries etc., make the necessary organisation together with the related departments and monitor the organisation. Work in coordination with all departments and ensure the flow of necessary information. Take all special orders from guests such as birthday cakes, flowers etc., inform the necessary departments and ensure that the order is delivered to the guest. Ensure that requests for a babysitter, plane or coach ticket, restaurant reservation, medication etc. placed by guests are met as soon as possible. Follow the VIP procedures and greet VIP guests and bid them farewell. Walk agency representatives and potential guests around the facility. Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments. Handle guest requests for the A la Carte restaurants and fill out a reservation form for each A la Carte restaurant and inform the F&amp;B Department. Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Guest Relations Manager/Supervisor about the atmosphere. Have detailed knowledge of all physical features of the facility as well as all activities/services offered at the facility. Support hotel sales. Is authorised to sell charged services. Take part in the Emergency Response Teams. Keep any items that guests lose in the facility or forget in their room when checking-out. Deliver any lost and found to guests still at the hotel or send them by mail. Respond to guest inquiry forms and all written suggestions, complaints etc. Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Guest Relations Manager. Be open to all developments related to the profession. Closely keep track of the developments so as to contribute to finding solutions. Take part in training programmes and departmental internal communication meetings. Due to being in direct contact with guests, must always look clean, neat and fresh. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities. Carry out all other duties assigned by managers and hotel management not specified in the job description.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>At least a vocational high school certificate or a related field or equivalent experience.</li><li>Proven experience in the same role within the hotel industry.</li><li>Knowledge of hotel operations, service standards, and guest expectations.</li><li>Effective communication and interpersonal abilities.</li><li>Detail-oriented and capable of managing multiple tasks and priorities.</li><li>Flexibility to adapt to a dynamic and fast-paced environment.</li><li>Fluency in verbal and written English is essential.</li><li>Additional Russian language is a must, Arabic will be an advantage.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Job Description<br><br><ul><li>Closely deal with all requests, problems and needs of guests staying at the hotel&nbsp;and find solutions to problems, focusing on guest satisfaction.</li><li>Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly.</li><li>Handle guest complaints and find solutions, report any problems that take time to solve to his/her direct manager and follow-up on the matter.</li><li>Greet guests that will check-in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have.</li><li>Make “Guest Contacts” during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these.</li><li>Write down any comments, requests, suggestions and complaints received from guests during the day and report together with their answers and actions.</li><li>Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire. Translate them into English and e-mail them to all of the department managers.</li><li>Identify the special days of guests such as birthdays, wedding anniversaries etc., make the necessary organisation together with the related departments and monitor the organisation.</li><li>Work in coordination with all departments and ensure the flow of necessary information.</li><li>Take all special orders from guests such as birthday cakes, flowers etc., inform the necessary departments and ensure that the order is delivered to the guest.</li><li>Ensure that requests for a babysitter, plane or coach ticket, restaurant reservation, medication etc. placed by guests are met as soon as possible.</li><li>Follow the VIP procedures and greet VIP guests and bid them farewell.</li><li>Walk agency representatives and potential guests around the facility.</li><li>Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments.</li><li>Handle guest requests for the A la Carte restaurants and fill out a reservation form for each A la Carte restaurant and inform the F&amp;B Department.</li><li>Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Guest Relations Manager/Supervisor about the atmosphere.</li><li>Have detailed knowledge of all physical features of the facility as well as all activities/services offered at the facility.</li><li>Support hotel sales. Is authorised to sell charged services.</li><li>Take part in the Emergency Response Teams.</li><li>Keep any items that guests lose in the facility or forget in their room when checking-out. Deliver any lost and found to guests still at the hotel or send them by mail.</li><li>Respond to guest inquiry forms and all written suggestions, complaints etc.</li><li>Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Guest Relations Manager.</li><li>Be open to all developments related to the profession. Closely keep track of the developments so as to contribute to finding solutions.</li><li>Take part in training programmes and departmental internal communication meetings.</li><li>Due to being in direct contact with guests, must always look clean, neat and fresh.</li><li>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</li><li>To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</li><li>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs.</li><li>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</li><li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li></ul><br>Qualifications<br><br><ul><li>At least a vocational high school certificate&nbsp;or a related field or equivalent experience.</li><li>Proven experience in the&nbsp;same role within the hotel industry.</li><li>Knowledge of hotel operations, service standards, and guest expectations.</li><li>Effective communication and interpersonal abilities.</li><li>Detail-oriented and capable of managing multiple tasks and priorities.</li><li>Flexibility to adapt to a dynamic and fast-paced environment.</li><li>Fluency in verbal and written English is essential.</li><li>Additional Russian language is a must, Arabic will be an advantage.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at&nbsp;www.abbvie.com. Follow @abbvie on&nbsp;LinkedIn,&nbsp;Facebook,&nbsp;Instagram,&nbsp;X&nbsp;and&nbsp;YouTube.</p><br><br>Job Description<br><br><p>This role is field-based, and candidates should live within a reasonable distance from the primary city.&nbsp;<em>Talent will be hired at a level commensurate with experience.</em>&nbsp;</p><br><p><strong>This geography covers the areas surrounding:</strong>&nbsp;Miami, FL, Hialeah, FL, Hollywood, FL, Pembroke Pines, FL, Plantation, FL, and Homestead, FL.</p><br><p>Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie’s business code of conduct, policies and all applicable laws and regulations.</p><br><p><strong>Responsibilities:</strong></p><br><ul><li>Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. in order to meet or exceed on those objectives.</li><li>Create pre-call plan using SMART objectives and execute post-call evaluation in order to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action in order to close on every sales call.</li><li>Proactively and continuously aspire to serve customer needs, customer expectations and challenges in order to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers.</li><li>Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers in order to maximize access and sales opportunities.</li><li>Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution.</li><li>Differentiate AbbVie’s value proposition with health providers assigned and identify, develop and maintain disease state experts and speakers/advocates in order to maximize brand performance.</li></ul><br>Qualifications<br><br><ul><li>Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required</li><li>Relevant and equivalent industry experience required in lieu of a bachelor’s degree is at least five (5) years of experience with three (3) or more years of experience within the pharmaceutical/health/science industry preferred and a high school diploma/GED required</li><li>Proven track record of success in selling and solid presentation skills. Proactively identifies customer style / behavior and adapts quickly all aspects of selling approach. Offers innovative ideas and solutions to maximize business opportunities to address challenges. Provides impact with ideas for the larger organization and anticipates and responds to changes.</li><li>Influences others &amp; is viewed as a credible and respected role model and resource among peers. Builds collaborative partnership with district colleagues and matrix team, etc. Leads by example; consistently displays positive behaviors and peer coaching through changing and challenging environments.</li><li>Documented success in leadership and support role of increased responsibility at the district, region and/or organizational levels. Understands and leverages findings to develop sales strategies.</li><li>Preferred: Proven track record of success in sales performance within respective therapeutic areas. Commercial pharmaceutical industry experiences such as physician/account based selling, training, managed health care or marketing preferred. English language proficiency verbally and in writing (for all non-English speaking countries).</li><li>An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials.</li><li>These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources available to you to help answer questions you may have.</li><li>Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert resource by all relevant stakeholders. Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities. Operates effectively in a matrix environment.</li><li>Driving a personal auto or company car or truck, or a powered piece of material handling equipment</li><li>Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements.</li></ul><p><strong>Key Stakeholders:</strong></p><br><ul><li>External: Specialty Physicians in Therapeutic brand area, pharmacists, nurses, others depending on brand plan.</li><li>Internal: In-field team members, Sales Management (i.e. DSM), Marketing Management, Training, Customer Excellence, &amp; Brand Plan stakeholders.</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or&nbsp;local law:&nbsp;​</p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company&nbsp;believes in&nbsp;good faith it will pay for this role at the&nbsp;time&nbsp;of&nbsp;this posting based on the job grade for this position.&nbsp;Individual&nbsp;compensation paid within this range will depend on many factors including geographic&nbsp;location,&nbsp;and&nbsp;we&nbsp;may ultimately pay more or less than the posted range. This range may be modified in the&nbsp;future.&nbsp;​</p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),&nbsp;medical/dental/vision&nbsp;insurance and 401(k) to eligible&nbsp;employees.​</p><br></li><li><p>This job is eligible to participate in our short-term incentive&nbsp;programs. ​</p><br></li></ul><p>Note: No amount of pay&nbsp;is considered to be&nbsp;wages or compensation until such amount is earned, vested, and&nbsp;determinable.&nbsp;The&nbsp;amount&nbsp;and&nbsp;availability&nbsp;of any&nbsp;bonus,&nbsp;commission, incentive, benefits, or any other form of&nbsp;compensation and benefits&nbsp;that are allocable to a particular employee remains in the Company's&nbsp;sole&nbsp;and&nbsp;absolute&nbsp;discretion unless and until paid and&nbsp;may be modified at the Company’s sole and absolute discretion, consistent with&nbsp;applicable law.&nbsp;</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.&nbsp;</p><br><p>US &amp; Puerto Rico only - to learn more, visit&nbsp;https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.</p><br><b>A Day in the Life</b><p><span>As a Senior Training and Education Specialist – Medical Education, you play an important role in advancing clinical knowledge and therapy adoption among healthcare professionals within the CRDN portfolio. Your day typically begins by collaborating with cross functional teams such as medical affairs, clinical, marketing, legal, compliance and commercial leaders to identify educational needs related to new therapies, clinical evidence, or procedural advancements.</span></p><br><p><span>You regularly review feedback from physicians, field teams, and program participants to refine medical education content and ensure that learning materials remain clinically relevant, evidence based, and aligned with global medical education standards. This helps ensure that educational initiatives effectively support safe and appropriate therapy adoption.</span></p><br><p><span>A key part of your role involves planning and delivering high quality medical education programs for healthcare professionals through formats such as workshops, symposia, proctorships, and hands on training sessions. You work closely with clinical experts and faculty to develop structured programs that enhance physicians’ understanding of procedures, clinical outcomes, and best practices.</span><br>&nbsp;</p><br><p><span>You also support the development of medical education materials, course structures, and learning methodologies that facilitate effective knowledge transfer. This may include coordinating training centers, managing faculty engagement, and ensuring programs are executed in line with compliance and regulatory guidelines.</span></p><br><p><span>Throughout the process, you collaborate with internal stakeholders to evaluate the effectiveness of education programs, track participation and learning outcomes, and identify opportunities to strengthen clinical engagement. As a senior professional, you may also lead key medical education initiatives, guide program planning, and support the development of sustainable physician education platforms that contribute to long term therapy growth and improved patient care</span></p><br><p><b><span>Responsibilities may include the following and other duties may be assigned.</span></b></p><br><ul><li><p><span>Plan, develop, and delivertraining programs focused on products, procedures, and therapies to support commercial, marketing, and enabling functions.</span></p><br></li><li><p><span>Gather relevant information and insights required to design training programs; develop course content, training materials, and learning methodologies; and coordinate the creation of supporting training tools and aids.</span></p><br></li><li><p><span>Ensure all training programs align with organizational objectives and comply with global training certification requirements.</span></p><br></li><li><p><span>Collaborate closely with internal stakeholders to maintain alignment and ensure the effectiveness and relevance of training initiatives.</span></p><br></li><li><p><span>Regularly review and update training content and lesson plans to address evolving training needs and ensure technical information remains current and accurate.</span></p><br></li><li><p><span>To track the learning outcome and therapy adoption</span></p><br></li></ul><p><b><span>Required Knowledge and Experience:&nbsp;</span></b></p><br><ul><li><p><span>8+ years of relevant experience in a clinical laboratory environment, clinical training, field sales or support within the medical device or healthcare industry, or equivalent experience.</span></p><br></li><li><p><span>OR Associate’s Degree with 6+ years of relevant experience</span></p><br></li><li><p><span>OR Bachelor’s Degree with 4+ years of relevant experience.</span></p><br></li><li><p><span>Demonstrated experience developing and delivering technical or clinical training programs.</span></p><br></li><li><p><span>Ability to manage training projects from design through implementation.</span></p><br></li><li><p><span>Strong analytical and problem solving skills with the ability to improve processes, systems, or training effectiveness.</span></p><br></li><li><p><span>Excellent communication skills with the ability to influence and collaborate with senior internal stakeholders and cross functional teams.</span></p><br></li><li><p><span>Experience mentoring or coaching colleagues and coordinating work across project teams.</span></p><br></li><li><p><span>Ability to work independently while managing multiple priorities in a dynamic environment.</span></p><br></li><li><p><span>Exposure or experience of interventional cardiology is good to have .</span></p><br></li></ul><p><b>Physical Job Requirements</b><br>The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. </p><br><p>‌</p><br><p><span><b>Recruitment Fraud Alert</b>&nbsp;</span></p><br><p><span>We are aware of phishing scams targeting job seekers. Please keep the following in mind:&nbsp;</span></p><br><br><p><span>Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses.&nbsp;</span></p><br><br><p><span>Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate.&nbsp;</span></p><br><br><p><span>If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments.&nbsp;</span></p><br><br><p><span>If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at </span><span><u>AskHR@medtronic.com</u></span>.&nbsp;</p><br><p>‌</p><br><b>Benefits &amp; Compensation</b><p><b>Medtronic offers a competitive Salary and flexible Benefits Package</b><br>A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.<br>&nbsp;</p><br>This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP). </div>

<p>Closely deal with all requests, problems and needs of guests staying at Rixos Hotels Egypt and find solutions to problems, focusing on guest satisfaction. Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly. Handle guest complaints and find solutions. Report any problems that take time to solve to his/her direct manager and follow-up on the matter. Greet guests that will check-in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have. Make Guest Contacts during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. Write down any comments, requests, suggestions and complaints received from guests during the day into the Through Our Guests Eyes report together with their answers and actions. Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire. Translate them into English and e-mail them to all of the department managers. Identify the special days of guests such as birthdays, wedding anniversaries etc., make the necessary organization together with the related departments and monitor the organization. Work in coordination with all departments and ensure the flow of necessary information. Take all special orders from guests such as birthday cakes, flowers etc., inform the necessary departments and ensure that the order is delivered to the guest. Ensure that requests for a babysitter, plane or coach ticket, restaurant reservation, medication etc. placed by guests are met as soon as possible. Follow the VIP procedures and greet VIP guests and bid them farewell. Walk agency representatives and potential guests around the facility. Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments. Handle guest requests for the A la Carte restaurants and fill out a reservation form for each A la Carte restaurant and inform the F&amp;B Department. Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Guest Relations Manager/Supervisor about the atmosphere. Have detailed knowledge of all physical features of the facility as well as all activities/services offered at the facility. Support hotel sales. Is authorised to sell charged services. Take part in the Emergency Response Teams. Keep any items that guests lose in the facility or forget in their room when checking out. Deliver any lost and found to guests still at the hotel or send them by mail. Respond to guest inquiry forms and all written suggestions, complaints etc. Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Guest Relations Manager. Be open to all developments related to the profession. Closely keep track of the developments so as to contribute to finding solutions. Take part in training programs and departmental internal communication meetings. Due to being in direct contact with guests, must always look clean, neat and fresh. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities. Carry out all other duties assigned by managers and hotel management not specified in the job description.</p><p><strong>Desired Candidate Profile</strong></p><p>At least a high school diploma. At least 2 years of experience in the industry. Proficiency in English to communicate with guests and understand the professional terminology related to the devices and equipment used and a good command of Arabic, German, French or Russian. Prior attendance in seminars and trainings related to the job. MS Office applications, Front Office programs (Fidelio, Opera etc.). Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature.</p>

<p><h4>Company description</h4> <p>Why work for Accor?</p> <p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p> <p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p> <p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <p>Closely deal with all requests, problems and needs of guests staying at Rixos Seagate Sharm Hotel and find solutions to problems, focusing on guest satisfaction.</p> <p>Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly.</p> <p>Handle guest complaints and find solutions. Report any problems that take time to solve to his/her immediate and follow-up on the matter.</p> <p>Greet guests that will check-in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have.</p> <p>Make “Guest Contacts” during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these.</p> <p>Write down any comments, requests, suggestions and complaints received from guests during the day into the “Through Our Guests’ Eyes” report together with their answers and actions.</p> <p>Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire. Translate them into English and email them to all of the department managers.</p> <p>Identify the special days of guests such as birthdays, wedding anniversaries etc., make the necessary organisation together with the related departments and monitor the organisation.</p> <p>Work in coordination with all departments and ensure the flow of necessary information.</p> <p>Take all special orders from guests such as birthday cakes, flowers etc., inform the necessary departments and ensure that the order is delivered to the guest.</p> <p>Ensure that requests for a babysitter, plane or coach ticket, restaurant reservation, medication etc. placed by guests are met as soon as possible.</p> <p>Follow the VIP procedures and greet VIP guests and bid them farewell.</p> <p>Walk agency representatives and potential guests around the facility.</p> <p>Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments.</p> <p>Handle guest requests for the A la Carte restaurants and fill out a reservation form for each A la Carte restaurant and inform the F&B Department.</p> <p>Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Front Office Manager/Supervisor about the atmosphere.</p> <p>Have detailed knowledge of all physical features of the facility as well as all activities/services offered at the facility.</p> <p>Support hotel sales. Is authorised to sell charged services.</p> <p>Take part in the Emergency Response Teams.</p> <p>Keep any items that guests lose in the facility or forget in their room when checking out. Deliver any lost and found to guests still at the hotel or send them by mail.</p> <p>Respond to guest inquiry forms and all written suggestions, complaints etc.</p> <p>Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Front Office Manager/Guest Relations Manager/Duty Manager.</p> <h4>Qualifications</h4> <ul> <li>Education: At least a high school or vocational diploma.</li> <li>Experience: At least 2 years of experience in the industry.</li> <li>Foreign language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and equipment used and a good command of Arabic, German, French or Russian.</li> <li>Courses and training: Prior attendance in seminars and trainings related to the job.</li> <li>Computer literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.).</li> <li>Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature.</li> </ul> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong></p> <p>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p> <p><strong>Our commitment to diversity & inclusion:</strong></p> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p><br></p><p>Job Description * Closely deal with all requests, problems and needs of guests staying at Rixos Hotels Egypt and find solutions to problems, focusing on guest satisfaction. *Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly. * Handle guest complaints and find solutions. Report any problems that take time to solve to his/her direct manager and follow-up on the matter. * Greet guests that will check-in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have. * Make Guest Contacts during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. * Write down any comments, requests, suggestions and complaints received from guests during the day into the Through Our Guests Eyes report together with their answers and actions. * Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire. Translate them into English and e-mail them to all of the department managers. * Identify the special days of guests such as birthdays, wedding anniversaries etc., make the necessary organisation together with the related departments and monitor the organisation. * Work in coordination with all departments and ensure the flow of necessary information. * Take all special orders from guests such as birthday cakes, flowers etc., inform the necessary departments and ensure that the order is delivered to the guest. * Ensure that requests for a babysitter, plane or coach ticket, restaurant reservation, medication etc. placed by guests are met as soon as possible. * Follow the VIP procedures and greet VIP guests and bid them farewell. * Walk agency representatives and potential guests around the facility. * Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments. * Handle guest requests for the A la Carte restaurants and fill out a reservation form for each A la Carte restaurant and inform the F&amp;B Department. * Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Guest Relations Manager/Supervisor about the atmosphere. * Have detailed knowledge of all physical features of the facility as well as all activities/services offered at the facility. * Support hotel sales. Is authorised to sell charged services. * Take part in the Emergency Response Teams. * Keep any items that guests lose in the facility or forget in their room when checking- out. Deliver any lost and found to guests still at the hotel or send them by mail. * Respond to guest inquiry forms and all written suggestions, complaints etc * Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Guest Relations Manager. * Be open to all developments related to the profession. Closely keep track of the developments so as to contribute to finding solutions. * Take part in training programmes and departmental internal communication meetings. * Due to being in direct contact with guests, must always look clean, neat and fresh. * To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). * To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. * To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. * Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities. * Carry out all other duties assigned by managers and hotel management not specified in the job description.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Education: At least a high school diploma.</li><li>Experience: At least 2 years of experience in the industry.</li><li>Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and equipment used and a good command of Arabic, German, French or Russian.</li><li>Courses and Training: Prior attendance in seminars and trainings related to the job.</li><li>Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.).</li><li>Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature.</li></ul>

<p><b>Job Description</b></p><ul><li>Closely deal with all requests, problems and needs of guests staying at Rixos Hotels Egypt and find solutions to problems, focusing on guest satisfaction.</li><li>Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly.</li><li>Handle guest complaints and find solutions. Report any problems that take time to solve to his/her direct manager and follow-up on the matter.</li><li>Greet guests that will check-in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have.</li><li>Make Guest Contacts during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these.</li><li>Write down any comments, requests, suggestions and complaints received from guests during the day into the Through Our Guests Eyes report together with their answers and actions.</li><li>Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire. Translate them into English and e-mail them to all of the department managers.</li><li>Identify the special days of guests such as birthdays, wedding anniversaries etc., make the necessary organisation together with the related departments and monitor the organisation.</li><li>Work in coordination with all departments and ensure the flow of necessary information.</li><li>Take all special orders from guests such as birthday cakes, flowers etc., inform the necessary departments and ensure that the order is delivered to the guest.</li><li>Ensure that requests for a babysitter, plane or coach ticket, restaurant reservation, medication etc. placed by guests are met as soon as possible.</li><li>Follow the VIP procedures and greet VIP guests and bid them farewell.</li><li>Walk agency representatives and potential guests around the facility.</li><li>Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments.</li><li>Handle guest requests for the A la Carte restaurants and fill out a reservation form for each A la Carte restaurant and inform the F&amp;B Department.</li><li>Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Guest Relations Manager/Supervisor about the atmosphere.</li><li>Have detailed knowledge of all physical features of the facility as well as all activities/services offered at the facility.</li><li>Support hotel sales. Is authorised to sell charged services.</li><li>Take part in the Emergency Response Teams.</li><li>Keep any items that guests lose in the facility or forget in their room when checking- out. Deliver any lost and found to guests still at the hotel or send them by mail.</li><li>Respond to guest inquiry forms and all written suggestions, complaints etc</li><li>Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Guest Relations Manager.</li><li>Be open to all developments related to the profession. Closely keep track of the developments so as to contribute to finding solutions.</li><li>Take part in training programmes and departmental internal communication meetings.</li><li>Due to being in direct contact with guests, must always look clean, neat and fresh.</li><li>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</li><li>To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</li><li>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs.</li><li>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</li><li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Education: At least a high school diploma.</li><li>Experience: At least 2 years of experience in the industry.</li><li>Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and equipment used and a good command of Arabic, German, French or Russian.</li><li>Courses and Training: Prior attendance in seminars and trainings related to the job.</li><li>Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.).</li><li>Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature.</li></ul>

<p>Closely deal with all requests, problems and needs of guests staying at Rixos Hotels Egypt and find solutions to problems, focusing on guest satisfaction. Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly. Handle guest complaints and find solutions. Report any problems that take time to solve to his/her immediate and follow-up on the matter. Greet guests that will check-in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have. Make Guest Contacts during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. Write down any comments, requests, suggestions and complaints received from guests during the day into the Through Our Guests Eyes report together with their answers and actions. Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire. Translate them into English and e-mail them to all of the department managers. Identify the special days of guests such as birthdays, wedding anniversaries etc., make the necessary organization together with the related departments and monitor the organization. Work in coordination with all departments and ensure the flow of necessary information. Take all special orders from guests, such as birthday cakes, flowers etc., inform the necessary departments and ensure that the order is delivered to the guest. Ensure that requests for a babysitter, plane or coach ticket, restaurant reservation, medication etc. placed by guests are met as soon as possible. Follow the VIP procedures and greet VIP guests and bid them farewell. Walk agency representatives and potential guests around the facility. Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments. Handle guest requests for the A la Carte restaurants and fill out a reservation form for each A la Carte restaurant and inform the F&amp;B Department. Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Guest Relations Manager/Supervisor about the atmosphere. Have detailed knowledge of all physical features of the facility as well as all activities/services offered at the facility. Support hotel sales. Is authorised to sell charged services. Take part in the Emergency Response Teams. Keep any items that guests lose in the facility or forget in their room when checking-out. Deliver any lost and found to guests still at the hotel or send them by mail. Respond to guest inquiry forms and all written suggestions, complaints etc. Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Guest Relations Manager. Be open to all developments related to the profession. Closely keep track of the developments so as to contribute to finding solutions. Take part in training programmes and departmental internal communication meetings. Due to being in direct contact with guests, must always look clean, neat and fresh. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment. Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities. Carry out all other duties assigned by managers and hotel management not specified in the job description. Carry out all responsibilities related to Protection from pandemic disease &amp; action response implemented at the facilities</p><p><strong>Desired Candidate Profile</strong></p><p>Education: At least a high school diploma. Experience: At least 2 years of experience in the industry. Foreign Language: Proficiency in English to communicate with guests , good command of German, French or Russian or Arabic is a big added value . Courses and Training: Prior attendance in seminars and trainings related to the job. Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.). Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job Expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature</p>

<p>Closely deal with all requests, problems and needs of guests staying at Rixos Hotels Egypt and find solutions to problems, focusing on guest satisfaction. Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly. Handle guest complaints and find solutions. Report any problems that take time to solve to his/her direct manager and follow-up on the matter. Greet guests that will check-in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have. Make Guest Contacts during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. Write down any comments, requests, suggestions and complaints received from guests during the day into the Through Our Guests Eyes report together with their answers and actions. Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire. Translate them into English and e-mail them to all of the department managers. Identify the special days of guests such as birthdays, wedding anniversaries etc., make the necessary organisation together with the related departments and monitor the organisation. Work in coordination with all departments and ensure the flow of necessary information. Take all special orders from guests such as birthday cakes, flowers etc., inform the necessary departments and ensure that the order is delivered to the guest. Ensure that requests for a babysitter, plane or coach ticket, restaurant reservation, medication etc. placed by guests are met as soon as possible. Follow the VIP procedures and greet VIP guests and bid them farewell. Walk agency representatives and potential guests around the facility. Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments. Handle guest requests for the A la Carte restaurants and fill out a reservation form for each A la Carte restaurant and inform the F&amp;B Department. Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Guest Relations Manager/Supervisor about the atmosphere. Have detailed knowledge of all physical features of the facility as well as all activities/services offered at the facility. Support hotel sales. Is authorised to sell charged services. Take part in the Emergency Response Teams. Keep any items that guests lose in the facility or forget in their room when checking-out. Deliver any lost and found to guests still at the hotel or send them by mail. Respond to guest inquiry forms and all written suggestions, complaints etc. Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Guest Relations Manager. Be open to all developments related to the profession. Closely keep track of the developments so as to contribute to finding solutions. Take part in training programmes and departmental internal communication meetings. Due to being in direct contact with guests, must always look clean, neat and fresh. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities. Carry out all other duties assigned by managers and hotel management not specified in the job description.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: At least a Bachelor`s Degree.</p><p>Experience: At least 2 years of experience in the industry.</p><p>Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and equipment used and a good command of Arabic, German, French or Russian.</p><p>Courses and Training: Prior attendance in seminars and trainings related to the job.</p><p>Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.).</p><p>Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature.</p>

<p><h4>Company description</h4> <p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p> <p>By joining us, you will become a Heartist® because hospitality is, first and foremost, a work of heart.</p> <p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p> <p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p> <p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p> <p>Hospitality is a work of heart.</p> <p>Join us and become a Heartist®.</p> <h4>Job description</h4> <p>2.1 Makes pre-arrival, mid-stay, and post-stay calls to guests to ensure needs are met.</p> <p>2.2 Compiles and distributes list of anticipated services and amenities to relevant departments.</p> <p>2.3 Contacts appropriate individual or department (e.g., Bell person, Front Desk, Housekeeping, Engineering, and Security) as necessary to resolve guest call, request, or problem.</p> <p>2.4 Ensures that any outstanding requests or problems from the previous day receive priority and are resolved.</p> <p>2.5 Follows up with guests to ensure their requests or problems have been met to their satisfaction.</p> <p>2.6 Listens attentively to guests to get an effective guest-oriented perspective and handles complaints properly.</p> <p>2.7 Makes “Guest Contacts” during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these.</p> <p>2.8 Writes down any comments, requests, suggestions and complaints received from guests during the day.</p> <p>2.9 Asks guests to fill out a questionnaire during the day. Assesses the results of the questionnaire, translates them into English and sends them to all of the department managers.</p> <p>2.10 Identifies the special days of guests such as birthdays, wedding anniversaries etc., makes the necessary organisation together with the related departments and monitors the organisation.</p> <p>2.11 Works in coordination with all departments and ensures the flow of necessary information.</p> <p>2.12 Follows the VIP procedures and greets VIP guests and bids them farewell.</p> <p>2.13 Walks agency representatives and potential guests around the facility.</p> <p>2.14 Prepares written documents for activities to be announced to guests. Ensures that these documents are distributed to guest rooms with the help of the related departments.</p> <p>2.15 Observes the overall guest satisfaction during the activities and in the areas throughout the day and reports to the Guest Relations Manager about the atmosphere.</p> <p>2.16 Keeps any items that guests lose in the facility or forget in their room when checking out. Delivers any lost and found to guests still at the hotel or sends them by mail.</p> <p>2.17 Responds to guest inquiry forms and all written suggestions, complaints etc.</p> <p>2.18 Provides guidance to guests for any diseases or health problems that guests may encounter and, if necessary, calls a doctor and an ambulance. Monitors and reports the incident to the Guest Relations Manager.</p> <p>2.19 Predicts whether all activities and purchased equipment and belongings may harm the environment, participates in all activities organized to protect biological diversity, shares individual responsibilities to increase environmental knowledge, and carries out necessary trainings. Ensures minimum consumption of all materials and equipment currently used (paper, printed matter, etc.).</p> <p>2.20 Implements necessary warnings and departmental trainings in order to save energy inside the facility. Continues implementing decisions taken for saving energy. Predicts effects of environment and energy efficiency on purchased equipment.</p> <p>2.21 Implements responsibilities to eliminate and collect waste properly, reduce environmental pollution and harmful effects to the environment, and leads staff accordingly.</p> <p>2.22 Carries out all responsibilities related to the quality management systems implemented at the facilities.</p> <p>2.23 Carries out all other duties assigned by managers and hotel management not specified in the job description.</p> <h4>Qualifications</h4> <p><strong>Education:</strong> At least high school degree.</p> <p><strong>Experience:</strong> At least 4 years of experience in the industry.</p> <p><strong>Foreign language:</strong> Proficiency in English to communicate with guests and understand the professional terminology related to the devices and a good command of Arabic, German, French or Russian.</p> <p><strong>Courses and training:</strong> Prior attendance in seminars and trainings related to the job.</p> <p><strong>Computer literacy:</strong> MS Office applications, Front Office programmes (Fidelio, Opera etc.).</p> <p><strong>Skills:</strong> Familiar with guest profiles based on experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job. Expected to perform jobs that require experience in the field.</p></p><p></p>