Financial Analyst Jobs in Egypt
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Main Duties & Responsibilities:<br>Lead the end-to-end ICT operations of a major, complex project and ensure stable, secure and cost-effective service delivery in line with the contract, approved scope and client expectations. Act as the primary operational interface with the client, consultants, internal stakeholders, OEMs and subcontractors, and lead service reviews, escalations and governance meetings. Own service performance against contractual SLAs, KPIs and OLAs, including availability, response and resolution times, backlog, repeat incidents, customer satisfaction and service quality. Establish and manage the operating model for the Service Desk, NOC and field support functions, including 24/7 shift coverage, on-call arrangements, escalation paths and delegation plans. Manage day-to-day operations across the project's ICT environment, including networks, data center infrastructure, servers, storage, virtualization, backup, unified communications and related enterprise platforms. Ensure effective implementation of ITIL-aligned incident, service request, problem, change, configuration, asset, knowledge, availability and capacity management processes. Lead major-incident response, coordinate technical recovery and stakeholder communications, and ensure timely root-cause analysis and closure of corrective and preventive actions. Plan and control preventive and corrective maintenance activities while minimizing service disruption and ensuring adherence to approved maintenance windows and method statements. Maintain complete and accurate operational documentation, including SOPs, MOPs, EOPs, escalation matrices, runbooks, as-built records, asset registers, CMDB data, warranties and support entitlements. Control operational readiness and transition from implementation to steady-state operations, ensuring that systems, documentation, tools, spares, training and support agreements meet acceptance criteria. Ensure effective infrastructure monitoring, event management, performance analysis and capacity forecasting, and recommend improvements before service degradation occurs. Coordinate operational cybersecurity controls, including privileged access, patching, vulnerability remediation, endpoint protection, logging and security-incident response, with the responsible security function. Maintain business continuity and disaster recovery readiness; verify backups and restoration procedures and coordinate scheduled recovery tests and improvement actions. Manage ICT changes and releases through documented risk assessment, approvals, implementation plans, rollback plans, testing and post-implementation review. Manage OEMs, maintenance providers and subcontractors; monitor their obligations, performance, renewals, deliverables and escalation commitments. Prepare and control the project operations budget, resource plan and cost center, identify savings without reducing service quality, and provide accurate cost and forecast reporting. Control operational spares, tools, licenses and consumables, and coordinate warranty claims, repair cycles and replenishment with Procurement, Logistics and Warehouse teams. Develop team objectives, responsibilities and performance measures; coach and assess team members and maintain succession, competency and training plans. Identify operational risks, dependencies and recurring service issues, maintain mitigation plans and escalate material concerns promptly to project and executive management. Ensure compliance with company policies, client requirements, applicable standards, audit controls, HSE requirements and all approved operational procedures. Issue accurate daily, weekly and monthly operational dashboards and management reports, highlighting service performance, risks, incidents, capacity, costs and required decisions. Drive continual service improvement through trend analysis, automation, lessons learned, customer feedback and measurable improvement initiatives.<br>Job Specifications & Qualifications:Bachelor's degree in Communications, Computer Engineering, Computer Science, Information Technology or a related discipline. Minimum 10 years of relevant ICT operations and service-management experience, including at least 5 years in a managerial role within a large-scale or mission-critical environment. Proven experience with an ICT system integrator, managed-services provider or major enterprise project, managing multidisciplinary technical teams and third parties. Strong practical knowledge of enterprise network, computing, storage, virtualization, backup, monitoring, service-desk and data-center operations. Demonstrated experience managing 24/7 services, SLAs/KPIs, major incidents, problem management, change control, operational reporting and continual service improvement. ITIL 4 Managing Professional or equivalent certification is preferred; PMP, PRINCE2 or a relevant service/project-management certification is an advantage. Relevant technical certifications such as Cisco, Microsoft, VMware, Red Hat, cloud or cybersecurity certifications are an advantage. Experience in operational budgeting, resource planning, vendor and contract management, risk management and client-facing service governance. Strong leadership, decision-making, analytical, negotiation, presentation and stakeholder-management capabilities. Ability to perform effectively under pressure, lead during critical incidents and manage competing priorities in a changing project environment Other Skills (Interpersonal, Language, Computer):Fluent spoken and written Arabic and English. Advanced proficiency in service-management/ticketing systems, network and infrastructure monitoring tools, Microsoft Office and management-reporting dashboards. Strong customer orientation, ownership, communication, coaching and cross-functional collaboration skills.
<p>Role Overview We are seeking an experienced and strategic HR Director to join our fast-moving consumer goods (FMCG) business. The successful candidate will lead the HR function, shaping people strategy and delivering best-practice HR services across talent acquisition, performance, reward, employee relations and organisational development. This role requires strong commercial acumen, broad HR expertise, and the ability to partner effectively with senior leaders to drive business performance and a positive employee experience.</p><p>Key Responsibilities</p><ul><li>Develop and implement the HR strategy aligned to overall business objectives, ensuring people initiatives support growth, productivity and culture.</li><li>Lead end-to-end talent attraction and recruitment for senior and operational roles, working closely with hiring managers to secure high-quality hires.</li><li>Design and manage performance management processes, talent reviews and succession planning to build leadership capability and retain key talent.</li><li>Oversee total reward and benefits programmes, including pay reviews, incentive schemes and benchmarking to ensure market competitiveness and internal equity.</li><li>Provide pragmatic employee relations guidance, manage complex casework, investigations and disciplinaries in line with policy and employment law.</li><li>Lead learning and development initiatives, building capability through structured programmes, on-the-job development and coaching for managers.</li><li>Drive organisational design and change management projects to support new ways of working, efficiency and business transformation.</li><li>Ensure HR policies, processes and HR systems (HRIS) are maintained, compliant and deliver efficient service to the business.</li><li>Manage HR metrics and reporting (turnover, engagement, time-to-hire, absence, diversity KPIs), presenting insight and recommendations to senior stakeholders.</li><li>Lead, mentor and develop a small HR team, fostering a collaborative, customer-focused culture and ensuring high-quality HR service delivery across sites.</li><li>Act as a trusted advisor to senior leadership on people risks, culture, employee engagement and workforce planning.</li></ul><p>Essential Skills and Qualifications</p><ul><li>Chartered or accredited HR qualification (CIPD level 7 or equivalent) or significant demonstrable experience in senior HR roles.</li><li>Minimum 7 years experience in HR, with at least 3 years in a strategic HR leadership role, preferably within FMCG, manufacturing or retail.</li><li>Strong knowledge of UK employment law and HR best practice; experience operating across multi-site environments desirable.</li><li>Proven track record in talent management, performance frameworks, reward design and change leadership.</li><li>Excellent stakeholder management and influencing skills, with experience advising senior executives and shaping strategic decision-making.</li><li>Strong analytical skills with experience using HR data and dashboards to inform business decisions (Excel and HRIS familiarity preferred).</li><li>Exceptional communication skills, able to present complex information clearly to technical and non-technical audiences.</li><li>Demonstrable ability to lead and develop teams, with a collaborative and coaching approach.</li></ul><p>Desirable Attributes</p><ul><li>Experience of working in fast-paced FMCG or manufacturing environments with shift-based workforces.</li><li>Experience implementing HRIS, payroll or talent management systems and improving HR processes.</li><li>Experience of driving diversity, equity and inclusion initiatives and embedding inclusive practices across the employee lifecycle.</li><li>Resilient, pragmatic and commercially minded with a hands-on approach to problem solving.</li></ul><p>Why Join Us?</p><p>Join a collaborative and ambitious FMCG business where people are central to our success. We offer a supportive culture, opportunities for professional development and the chance to lead impactful people initiatives across the organisation. Competitive salary and benefits will be discussed at interview.</p><p>Application Process</p><p>We welcome applications from all suitably qualified candidates. Please submit a CV outlining your relevant experience and a brief cover letter highlighting your strategic HR achievements. Shortlisted candidates will be contacted for interview. We are committed to an inclusive and fair recruitment process.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Chartered or accredited HR qualification (CIPD level 7 or equivalent) or significant demonstrable experience in senior HR roles.</li><li>Minimum 7 years experience in HR, with at least 3 years in a strategic HR leadership role, preferably within FMCG, manufacturing or retail.</li><li>Strong knowledge of UK employment law and HR best practice; experience operating across multi-site environments desirable.</li><li>Proven track record in talent management, performance frameworks, reward design and change leadership.</li><li>Excellent stakeholder management and influencing skills, with experience advising senior executives and shaping strategic decision-making.</li><li>Strong analytical skills with experience using HR data and dashboards to inform business decisions (Excel and HRIS familiarity preferred).</li><li>Exceptional communication skills, able to present complex information clearly to technical and non-technical audiences.</li><li>Demonstrable ability to lead and develop teams, with a collaborative and coaching approach.</li></ul><p>Desirable Attributes</p><ul><li>Experience of working in fast-paced FMCG or manufacturing environments with shift-based workforces.</li><li>Experience implementing HRIS, payroll or talent management systems and improving HR processes.</li><li>Experience of driving diversity, equity and inclusion initiatives and embedding inclusive practices across the employee lifecycle.</li><li>Resilient, pragmatic and commercially minded with a hands-on approach to problem solving.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>The heartbeat of the nile. In the heart of Cairo on the banks of the River Nile, our Hotel opens the door to discovering Egypt’s 5,000-year-old ancient mysteries. Just a short drive away, set out to explore the majestic pyramids, the 1,000-year old market, the 12th-century citadel and the ancient Egyptian museum. Later, experience Cairo’s breathtaking sunset from the Nile on a traditional felucca, dine at our nine acclaimed restaurants, relive the pharaoh’s beauty secrets at the Spa or simply take an art tour to see the collection of contemporary local artwork that fills our halls.<br><br><p><b>About the location:</b></p><br><br><p>The heartbeat of the nile. In the heart of Cairo on the banks of the River Nile, our Hotel opens the door to discovering Egypt’s 5,000-year-old ancient mysteries. Just a short drive away, set out to explore the majestic pyramids, the 1,000-year old market, the 12th-century citadel and the ancient Egyptian museum. Later, experience Cairo’s breathtaking sunset from the Nile on a traditional felucca, dine at our nine acclaimed restaurants, relive the pharaoh’s beauty secrets at the Spa or simply take an art tour to see the collection of contemporary local artwork that fills our halls.</p><br><br><br><p><b>Chief Engineer</b> <b>– Four Seasons Hotel Cairo at Nile Plaza, Egypt</b> </p><br><br><br><p><b>About Four Seasons Hotel Cairo at Nile Plaza, Egypt:</b> </p><br><br><p>Four Seasons Hotel Cairo at Nile Plaza dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and encourage to offer phenomenal service. </p><br><br><p>We seek the creative talents that are well-mannered, visionary, and passionate and having a deep understanding of the hospitality concept. </p><br><br><br><p><b>About the role</b></p><br><br><p>As Chief Engineer at Four Seasons Hotel Cairo at Nile Plaza, Egypt, you will oversee all engineering operations, ensuring the Hotel’s systems and facilities run smoothly, safely, and efficiently. Leading a dedicated team, you’ll manage preventive maintenance, support sustainability initiatives, and uphold the highest standards of luxury and safety. This role is key to delivering the exceptional quality and comfort Four Seasons is known for.</p><br><br><p>We are seeking an experienced and proactive professional to lead our engineering department. The ideal candidate will <b>implement the 10/5 Rule</b>, and be skilled in <b>hiring, training, supervising, and motivating team members</b>. Responsibilities include managing <b>preventive maintenance schedules</b>, conducting <b>performance reviews</b>, and ensuring <b>efficient departmental operations</b> through strong systems and controls. The role also involves preparing <b>annual and five-year budgets</b>, maintaining <b>fire life safety equipment</b>, and ensuring the team is trained in <b>emergency procedures and CPR</b>. Strong communication skills and the ability to build <b>reliable contractor relationships</b> are essential.</p><br><br><br><p><b>Our Ideal Chief Engineer</b></p><br><br><p>We are seeking a highly motivated and skilled professional with a <b>Bachelor’s degree in Mechanical or Electrical Engineering</b> to join our team. The ideal candidate will possess <b>strong technical knowledge and exceptional problem-solving abilities</b>, along with proven <b>leadership and interpersonal skills</b>. In this role, you will <b>oversee engineering projects from inception to completion</b>, ensuring they are delivered <b>on time, within budget, and to the highest quality standards</b>. This is an excellent opportunity for a driven individual to contribute to impactful engineering initiatives and lead projects that make a difference.</p><br><br><p><b> <br>What we offer: </b><br>• Competitive Salary, wages, and a comprehensive benefits package<br>• Excellent Training and Development opportunities<br>• Complimentary Accommodation at other Four Seasons Hotels and Resort<br>• Complimentary Dry Cleaning for Employee Uniforms<br>• Complimentary Employee Meals</p><br><br><br><br><p><b>Learn more about what it is like to work at Four Seasons - visit us:</b> </p><br><br><p>https://www.linkedin.com/company/four-seasons-hotels-and-resorts </p><br><br><p>https://www.facebook.com/FourSeasonsJobs </p><br><br><br><p>In line with our plans for future growth, we have faith in our staff levels in keeping with our exceptional staff-to-guest ratios. We believe that attitude counts as much as skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we craft an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways. <i>We look forward to receiving your application</i><b>!</b> </p><br><br><br><br><br><br><br> </div>
<p><h4>Who we are</h4>
<p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a solutions architect to design, optimise, and govern end-to-end monitoring and service management solutions across complex IT and network environments. This role plays a critical part in translating business service requirements into high-quality technical designs, ensuring robust service modelling, data quality, and operational excellence across tools and platforms.</p>
<h4>What you will do</h4>
<ul>
<li>Deliver high-level and low-level design documentation for monitoring solutions supporting multiple business services.</li>
<li>Act as a subject matter expert for support, project, demand, and integrator teams to ensure monitoring requirements are clearly understood and consistently delivered.</li>
<li>Design, configure, optimise, and administer IT and network service management tools such as Cribl and Dynatrace.</li>
<li>Build and optimise business services, business processes, and IT service models with strong data quality controls.</li>
<li>Govern data accuracy and the quality of deliverables produced by suppliers and engineering teams.</li>
<li>Drive continuous improvement across day-to-day operations and engineering activities within tools and automation teams.</li>
<li>Apply ITIL practices across incident, change, capacity, and performance management disciplines.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>An experienced solutions design professional with 6+ years of overall experience, including 3+ years in solutions architecture, business service modelling, or data quality control.</li>
<li>Degree-qualified in Computer Science, Telecommunications Engineering, or a related discipline.</li>
<li>Technically proficient across UNIX and Windows operating systems, including Solaris, HP-UX, Linux, and Microsoft Windows Server.</li>
<li>Knowledgeable in database technologies such as Oracle, MySQL, SQL Server, or similar platforms.</li>
<li>Comfortable working with network and management protocols including SNMP, HTTP, SOAP, IPv4, and IPv6.</li>
<li>Skilled in development and scripting languages such as Java, JavaScript, SQL, XML, JDBC/ODBC, shell scripting, and related technologies.</li>
<li>Familiar with software development methodologies, object-oriented programming, test-driven development, and web service test automation.</li>
<li>A clear communicator with strong written and verbal communication skills and the ability to quickly adopt new technologies.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What’s in it for you</h4>
<ul>
<li>Opportunities to work on large-scale, enterprise-level monitoring and service management solutions within a global organisation.</li>
<li>Exposure to advanced tooling, automation, and transformation initiatives across diverse technology landscapes.</li>
<li>A collaborative environment that values professional integrity, continuous improvement, and knowledge sharing.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced service and business modelling techniques within complex, multi-technology environments.</li>
<li>Governance best practices for data quality and supplier deliverables.</li>
<li>Deeper expertise in observability, monitoring architecture, and automation at scale.</li>
<li>Enhanced stakeholder engagement and solution ownership across cross-functional teams.</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<strong>Join Us<br><br></strong>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.<br><br><strong>Role Purpose<br><br></strong>The CRM Senior Consultant is responsible for analyzing business requirements, designing, configuring, and implementing Customer Relationship Management (CRM) solutions that support sales, marketing, customer service, and field service processes.<br><br>The role ensures CRM solutions are aligned with business objectives, enterprise architecture standards, data governance policies, and industry best practices. The CRM Consultant works closely with business stakeholders, solution architects, developers, and project managers to deliver scalable and user-centric CRM platforms.<br><br><strong>Job Profile<br><br></strong><strong>CRM Solution Design & Implementation<br><br></strong><ul><li> Gather and analyze business requirements related to customer engagement, sales, service, and marketing </li><li> Assess CRM maturity and business processes: run discovery workshops, map customer journeys, and produce prioritized roadmaps </li><li> Configure CRM solutions, workflows, forms, dashboards, and business rules </li><li> Design and document functional specifications and user stories </li><li> Support integration with ERP, billing, contact center, and third-party systems </li><li> Participate in testing, deployment, and post-go-live support </li><li> Recommend process improvements and CRM optimization opportunities </li><li> Implementation and configuration: configure objects, workflows, automation, forms, and UI; develop customizations when needed </li><li> Integration and data migration: plan and execute migrations, ETL/ELT, and integrations with ERP, marketing automation, and analytics platforms </li><li> Change management and adoption: create training, run user acceptance testing, and drive adoption through role based enablement <br><br><br></li></ul><strong>CRM Solution Design & Implementation<br><br></strong><ul><li> Gather and analyze business requirements related to customer engagement, sales, service, and marketing </li><li> Assess CRM maturity and business processes: run discovery workshops, map customer journeys, and produce prioritized roadmaps </li><li> Configure CRM solutions, workflows, forms, dashboards, and business rules </li><li> Design and document functional specifications and user stories </li><li> Support integration with ERP, billing, contact center, and third-party systems </li><li> Participate in testing, deployment, and post-go-live support </li><li> Recommend process improvements and CRM optimization opportunities </li><li> Implementation and configuration: configure objects, workflows, automation, forms, and UI; develop customizations when needed </li><li> Integration and data migration: plan and execute migrations, ETL/ELT, and integrations with ERP, marketing automation, and analytics platforms </li><li> Change management and adoption: create training, run user acceptance testing, and drive adoption through role based enablement </li><li> Solution design and architecture: design CRM data models, integrations, and security/permission models aligned to business goals <br><br><br></li></ul><strong>Project Management:<br><br></strong><ul><li> Estimate effort and support project planning activities </li><li> Deliver assigned workstreams within agreed scope, schedule, and quality targets </li><li> Maintain project documentation and configuration records </li><li> Support user acceptance testing and issue resolution </li><li> Proactively identify opportunities for continuous improvement in CRM delivery processes <br><br><br></li></ul><strong>Stakeholder Management:<br><br></strong><ul><li> Collaborate with internal teams and customer stakeholders to ensure effective communication and teamwork </li><li> Support customer engagements, workshops, and technical discussions </li><li> Drive innovation by exploring and adopting modern data platform tools and methodologies <br><br><br></li></ul>Risk Management:<br><br><ul><li> Identify and mitigate risks throughout the delivery lifecycle <br><br><br></li></ul><strong>Compliance & Auditing:<br><br></strong><ul><li> Ensure the CRM projects delivery aligns with the relevant regulations, compliance frameworks & industry standards <br><br><br></li></ul><strong>Core Competencies, Knowledge And Experience<br><br></strong><ul><li> 8 - 10 years of experience in CRM consulting and implementation </li><li> Strong understanding of customer lifecycle processes (Lead-to-Cash, Service-to-Resolution, Marketing-to-Lead) </li><li> Experience gathering requirements and translating them into system designs </li><li> Knowledge of customer data management and CRM reporting </li><li> Strong analytical, communication, and facilitation skills </li><li> Experience working in Agile and project delivery environments </li><li> Excellent command of English</li><li> Data quality & governance: master data management, deduplication, consent management, and GDPR/PDPL awareness </li><li> Project delivery: full lifecycle CRM implementations, agile delivery, UAT, and release management </li><li> Consulting skills: workshop facilitation, requirements elicitation, solution documentation, and client-facing communication <br><br><br></li></ul><strong>Must have technical / professional qualifications</strong>:<br><br><ul><li> Platform expertise: deep hands on experience with Odoo, Salesforce, Microsoft Dynamics 365, or HubSpot; ability to recommend the right platform for client needs </li><li> Functional domain knowledge: sales, service, marketing automation, customer service processes, and customer data management </li><li> Technical skills: strong data modeling, API/integration experience (REST/SOAP), familiarity with middleware (MuleSoft, Azure Logic Apps), and basic scripting (JavaScript, Apex, C#) </li><li> Platform certification: at least one of Salesforce Administrator/Consultant, Microsoft Dynamics 365 / Odoo / Functional/Technical, or HubSpot Certification </li><li> Proven portfolio: case studies or references demonstrating CRM design, migration, and adoption outcomes </li><li> Strong SQL and data handling skills; familiarity with integration tools and middleware </li><li> Consulting skills: scoping, proposal writing, client workshops, and stakeholder influence <br><br><br></li></ul><strong>Not a perfect fit?<br><br></strong>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.<br><br><strong>Who We Are<br><br></strong>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.<br><br>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.<br><br>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.<br><br>Together we can.
<strong>Company Overview<br><br></strong>Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).<br><br>What you'll do<br><br>Scaled Customer Success Managers (Scaled CSMs) operate as part of the broader Customer Success team. They focus on targeted 1:1 customer engagements that complement our digital programs and designated CSAM coverage, helping customers achieve measurable business outcomes and realise maximum value from the Docusign platform at scale.<br><br>Scaled CSMs lead strategic, outcome-driven engagements across the customer lifecycle (launch, optimise, renew), specialising in adoption, optimisation and expansion motions for commercial and enterprise segments. They partner closely with Digital CSMs, Customer Success Account Managers (CSAMs), Account Executives and Renewal Specialists to intervene at key moments-such as low adoption or upcoming renewals to drive usage, mitigate risk and uncover new growth opportunities.<br><br>The successful candidate will be comfortable working in a one-to-many model, managing a high volume of requests while delivering high-quality, expert-led 1:1 engagements through calls and webinars.<br><br>This position is an individual contributor role reporting to the Senior Manager, Scaled Customer Management.<br><br><strong>Responsibility<br><br></strong><ul><li>Work at scale across a portfolio of customers to increase satisfaction and long-term value, as measured by customer health, product usage, net revenue retention and post-engagement feedback</li><li>Deliver targeted 1:1 engagements (e.g., health checks, optimisation sessions, feature adoption, use-case design) to diagnose current usage, uncover blockers and recommend best-practice solutions on Docusign IAM, eSignature and related products within Scaled CSM scope (templates, PowerForms, web forms, IDV, branding, org admin and standard integrations, etc.)</li><li>Partner with Digital CSMS, CSAMS, AEs and Renewal Specialists to engage customers identified through CTAs, digital campaigns, webinars or renewal workflows-especially under-trending or at-risk accounts and those approaching key renewal dates</li><li>Run renewal-readiness and adoption-focused sessions that clarify value, optimize existing use cases, surface new use cases and help protect and grow recurring revenue</li><li>Translate technical and product concepts into clear, easy-to-follow guidance, including recommended configurations, workflows and next steps tailored to the customer's business objectives</li><li>Document all engagements, recommended actions and outcomes in Gainsight and Salesforce to ensure full visibility for the wider account team and to inform scaled success programs</li><li>Collaborate with internal teams (Digital Success, CSAMs, Sales, Renewals, Support, Marketing and Operations) to share customer insights, influence product and program priorities, and continuously improve our scaled success motions</li><li>Contribute to playbooks, best-practice content and success stories that can be reused in digital programs and by peers across Scaled, Digital and designated CSAM teams<br><br></li></ul>Job Designation<br><br><strong>Remote:</strong> Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time.<br><br>Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.<br><br>What you bring<br><br><strong>Basic<br><br></strong><ul><li>3+ years of related experience with a Bachelor’s degree or a Master’s degree</li><li>Fluent in the primary language(s) of the customer segment supported (e.g., English plus relevant regional language)</li><li>Experience in customer-facing roles such as customer success, account management, consulting, support or implementation, preferably within SaaS</li><li>Experience breaking down technical enablement into clear, step-by-step guidance for non-technical audiences</li><li>Experience crafting and delivering clear, concise customer communications across email, calls and digital channels</li><li>Experience working with data and reports (e.g., usage, health scores) to prioritise actions and track impact<br><br></li></ul><strong>Preferred<br><br></strong><ul><li>Passion for addressing customer needs and driving successful delivery of enablement solutions that improve adoption and outcomes</li><li>Strong organisational skills with the ability to manage a large volume of daily requests while maintaining quality and attention to detail</li><li>Collaborative, goal-oriented and team-centric, with a high level of resilience and a positive attitude in the face of challenges</li><li>Experience in scaled / digital customer success or tech-touch programs, including playbook-driven engagements and use of CTAS</li><li>Examples of success working on a large volume of requests while maintaining strong customer outcomes</li><li>History of collaborating with cross-functional teams to build and execute adoption strategies and scaled playbooks</li><li>Familiarity with Docusign products (eSignature, IDV, IAM) and common commercial SaaS use cases</li><li>Experience using systems such as Salesforce, Gainsight, Outreach and analytics or BI tools in a customer success context<br><br></li></ul>Life at Docusign<br><br><strong>Working here<br><br></strong>Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.<br><br>We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.<br><br><strong>Accommodation<br><br></strong>Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.<br><br>If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.<br><br>Applicant and Candidate Privacy Notice<br><br><strong> = Remote<br><br></strong>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Join Us</b>
<br></span><p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p><br><br><br><b>Role Purpose</b>
<br><p>The CRM Senior Consultant is responsible for analyzing business requirements, designing, configuring, and implementing Customer Relationship Management (CRM) solutions that support sales, marketing, customer service, and field service processes.<br>The role ensures CRM solutions are aligned with business objectives, enterprise architecture standards, data governance policies, and industry best practices. The CRM Consultant works closely with business stakeholders, solution architects, developers, and project managers to deliver scalable and user-centric CRM platforms.</p><br><br><br><b>Job Profile</b>
<br><p><strong>CRM Solution Design & Implementation</strong><br>• Gather and analyze business requirements related to customer engagement, sales, service, and marketing.<br>• Assess CRM maturity and business processes: run discovery workshops, map customer journeys, and produce prioritized roadmaps. <br>• Configure CRM solutions, workflows, forms, dashboards, and business rules.<br>• Design and document functional specifications and user stories.<br>• Support integration with ERP, billing, contact center, and third-party systems.<br>• Participate in testing, deployment, and post-go-live support.<br>• Recommend process improvements and CRM optimization opportunities.<br>• Implementation and configuration: configure objects, workflows, automation, forms, and UI; develop customizations when needed. <br>• Integration and data migration: plan and execute migrations, ETL/ELT, and integrations with ERP, marketing automation, and analytics platforms.<br>• Change management and adoption: create training, run user acceptance testing, and drive adoption through role based enablement.</p><br>
<p> <br><strong>CRM Solution Design & Implementation</strong><br>• Gather and analyze business requirements related to customer engagement, sales, service, and marketing.<br>• Assess CRM maturity and business processes: run discovery workshops, map customer journeys, and produce prioritized roadmaps. <br>• Configure CRM solutions, workflows, forms, dashboards, and business rules.<br>• Design and document functional specifications and user stories.<br>• Support integration with ERP, billing, contact center, and third-party systems.<br>• Participate in testing, deployment, and post-go-live support.<br>• Recommend process improvements and CRM optimization opportunities.<br>• Implementation and configuration: configure objects, workflows, automation, forms, and UI; develop customizations when needed. <br>• Integration and data migration: plan and execute migrations, ETL/ELT, and integrations with ERP, marketing automation, and analytics platforms.<br>• Change management and adoption: create training, run user acceptance testing, and drive adoption through role based enablement.<br>• Solution design and architecture: design CRM data models, integrations, and security/permission models aligned to business goals.</p><br>
<p><strong>Project Management:</strong><br>• Estimate effort and support project planning activities.<br>• Deliver assigned workstreams within agreed scope, schedule, and quality targets.<br>• Maintain project documentation and configuration records.<br>• Support user acceptance testing and issue resolution.<br>• Proactively identify opportunities for continuous improvement in CRM delivery processes.</p><br>
<p><strong>Stakeholder Management:</strong><br>• Collaborate with internal teams and customer stakeholders to ensure effective communication and teamwork.<br>• Support customer engagements, workshops, and technical discussions.<br>• Drive innovation by exploring and adopting modern data platform tools and methodologies.<br>Risk Management: <br>• Identify and mitigate risks throughout the delivery lifecycle.</p><br>
<p><strong>Compliance & Auditing:</strong><br>• Ensure the CRM projects delivery aligns with the relevant regulations, compliance frameworks & industry standards.</p><br><br><br><b>Core competencies, knowledge and experience</b>
<br><p>• 8 - 10 years of experience in CRM consulting and implementation.<br>• Strong understanding of customer lifecycle processes (Lead-to-Cash, Service-to-Resolution, Marketing-to-Lead).<br>• Experience gathering requirements and translating them into system designs.<br>• Knowledge of customer data management and CRM reporting.<br>• Strong analytical, communication, and facilitation skills.<br>• Experience working in Agile and project delivery environments.<br>• Excellent command of English<br>• Data quality & governance: master data management, deduplication, consent management, and GDPR/PDPL awareness.<br>• Project delivery: full lifecycle CRM implementations, agile delivery, UAT, and release management.<br>• Consulting skills: workshop facilitation, requirements elicitation, solution documentation, and client-facing communication.</p><br>
<p><br><strong>Must have technical / professional qualifications</strong>: <br>• Platform expertise: deep hands on experience with Odoo, Salesforce, Microsoft Dynamics 365, or HubSpot; ability to recommend the right platform for client needs.<br>• Functional domain knowledge: sales, service, marketing automation, customer service processes, and customer data management.<br>• Technical skills: strong data modeling, API/integration experience (REST/SOAP), familiarity with middleware (MuleSoft, Azure Logic Apps), and basic scripting (JavaScript, Apex, C#).<br>• Platform certification: at least one of Salesforce Administrator/Consultant, Microsoft Dynamics 365 / Odoo / Functional/Technical, or HubSpot Certification.<br>• Proven portfolio: case studies or references demonstrating CRM design, migration, and adoption outcomes.<br>• Strong SQL and data handling skills; familiarity with integration tools and middleware.<br>• Consulting skills: scoping, proposal writing, client workshops, and stakeholder influence.</p><br><br><br><b>Not a perfect fit?</b>
<br><p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p><br><br><br><b>Who we are</b>
<br><p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p><br>
<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p><br>
<p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p><br>
<p>Together we can.</p><br><br><br><br>
</div>
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).<br><br><strong>About The Role<br><br></strong>As a Data Scientist at Monks, you will work on designing, developing, and deploying Machine Learning (ML) and Generative AI (GenAI) models aimed at optimising marketing effectiveness. You will collaborate closely with senior data scientists to build scalable solutions, leveraging public cloud platforms such as GCP, AWS, or Azure.<br><br>You should have a strong foundation in data literacy and the ability to interpret technical concepts into practical business insights. Ideally, you have some experience in marketing or product data science, coupled with a strong foundation of machine learning, statistics, and cloud technologies. While the role mainly focuses on data science, it also offers opportunities to tap into data engineering projects.<br><br>This role spans across the EMEA and MENA regions and involves close collaboration with our Analytics, Strategy, and Solutions Engineering teams. We offer a dynamic and challenging work environment at the forefront of AI-driven innovation in marketing. If you're passionate about pushing the boundaries of what’s possible, we encourage you to apply!<br><br><strong>Responsibilities<br><br><br></strong><ul><li>Assist in designing, developing, and deploying Machine Learning (ML) and Generative AI (GenAI) models on cloud platforms such as AWS and GCP.</li><li>Support the development and implementation of predictive models, such as propensity and churn models, to drive predictive insights and enhance decision-making.</li><li>Contribute to the design of GenAI architectures using APIs like ChatGPT and Gemini, integrated with LangChain libraries.</li><li>Write SQL queries to extract insights from large datasets</li><li>Conduct statistical analysis, causal inference, and ITS models. </li><li>Support in API authentication and automating ETL processes for data integration and transformation in cloud environments.</li><li>Contribute to implementing and managing data models using tools like dbt and Dataform to convert raw data into structured formats for data warehousing and machine learning applications.</li><li>Learn to navigate the lifecycle of a data science project, understanding trade-offs between model accuracy, deployment cost, and data availability.</li><li>Follow and contribute to the documentation and best practices for building and deploying machine learning models to ensure consistency and scalability.</li><li>Communicate basic technical concepts and results to both technical and non-technical stakeholders, including clients. <br><br><br></li></ul><strong>About You<br><br></strong><strong>The essentials:<br><br><br></strong><ul><li>Bachelor's or Master's in a quantitative subject such as Data Science, Computer Science, Mathematics, Statistics, or a related field.</li><li>1+ years of working experience in data science, data engineering, or a related field.</li><li>Familiarity in designing and deploying cloud solutions on platforms such as GCP or AWS.</li><li>Associate Cloud Certification such as GCP Cloud Architect, Data Engineer, or any equivalent. </li><li>Strong proficiency in Python and SQL. </li><li>Solid understanding of statistics, machine learning algorithms, and Gen-AI applications, with a strong interest in learning more.</li><li>Good understanding of APIs, including authentication methods (e.g., API keys, OAuth), with a curiosity to explore and troubleshoot.</li><li>Awareness of data modelling tools such as dbt or Dataform.</li><li>Good understanding of data warehousing and ETL concepts, with exposure to tools like Amazon Redshift or Google BigQuery being beneficial.</li><li>Fluent English communication and written skills.</li><li>Strong analytical and problem-solving skills with the ability to work independently and in a team environment.<br><br><br></li></ul><strong>Not a Must, But a Plus<br><br><br></strong><ul><li>Bachelor's or Masters Degree in Data Science. </li><li>Previous agency or consultancy experience is a plus.</li><li>Professional Cloud Certification.</li><li>Familiarity with marketing analytics tools and data (e.g., Google Analytics, Adobe Analytics).</li><li>Awareness of MLOps, CI/CD and version control tools.</li><li>Familiarity with social data (e.g. Instagram, Facebook, TikTok).</li><li>Knowledge of digital advertising industry practices and client verticals (retail, finance, etc.) is a plus.</li><li>Experience with Looker Studio or any visualisation tool.<br><br><br></li></ul><em>At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants from all backgrounds who are excited to contribute to our mission.<br><br></em><strong>About Monks<br><br></strong>Monks is the global, digital-first, data-driven, unitary operating brand of S4Capital plc, where our culture centers on how we show up for the work and for one another. That begins with the commitment to strive for mastery—taking deep pride in our craft and creating work that sets the bar. In everyday execution, we drive momentum by choosing bold action rather than waiting for certainty. Above all, our teams are stronger together, bringing diverse perspectives into a unified team that communicates with clarity, trust, and mutual respect.<br><br>This commitment to craft and innovation translates directly into widespread industry acclaim: Monks was named a Contender in The Forrester Wave™: Global Marketing Services and a leader in the 2026 Gartner® Magic Quadrant™ for Global Digital Marketing Agencies. It ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization (2025), Monks was also awarded Business Intelligence Group’s 2026 Excellence in Artificial Intelligence Award in the Human-Machine Interaction Team category. Additionally, Monks.Flow earned AI-based Marketing Solution of the Year at the 2026 AI Breakthrough Awards and a 2026 Global Generative AI Award in the Agentic Marketing Innovation category. Finally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.<br><br>We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.<br><br>
<strong>Company Overview<br><br></strong>Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).<br><br>What you'll do<br><br>Scaled Customer Success Managers (Scaled CSMs) operate as part of the broader Customer Success team. They focus on targeted 1:1 and 1:many customer engagements that complement our digital programs and designated CSAM coverage, helping customers achieve measurable business outcomes and realise maximum value from the Docusign platform at scale. Scaled CSMs lead strategic, outcome-driven engagements across the customer lifecycle (launch, optimise, renew), specialising in adoption, optimisation and expansion motions for commercial and enterprise segments. They partner closely with Digital CSMs, Customer Success Account Managers (CSAMs), Account Executives and Renewal Specialists to intervene at key moments-such as low adoption or upcoming renewals-to drive usage, mitigate risk and uncover new growth opportunities. The successful candidate will be comfortable working in a one-to-many model, managing a high volume of requests while delivering high-quality, expert-led 1:1 or 1:many engagements through calls and webinars.<br><br>This position is an individual contributor role reporting to the Senior Manager, Dynamic Customer Success Management, EMEA.<br><br><strong>Responsibility<br><br></strong><ul><li>Work at scale across a portfolio of customers to increase satisfaction and long-term value, as measured by customer health, product usage, net revenue retention and post-engagement feedback</li><li>Deliver targeted 1:1 engagements (e.g., health checks, optimisation sessions, feature adoption, use-case design) to diagnose current usage, uncover blockers and recommend best-practice solutions on Docusign IAM, eSignature and related products within Scaled CSM scope (templates, PowerForms, web forms, IDV, branding, org admin and standard integrations, etc.)</li><li>Partner with Digital CSMS, CSAMS, AEs and Renewal Specialists to engage customers identified through CTAs, digital campaigns, webinars or renewal workflows especially under-trending or at-risk accounts and those approaching key renewal dates</li><li>Run renewal-readiness and adoption-focused sessions that clarify value, optimize existing use cases, surface new use cases and help protect and grow recurring revenue</li><li>Translate technical and product concepts into clear, easy-to-follow guidance, including recommended configurations, workflows and next steps tailored to the customer's business objectives</li><li>Document all engagements, recommended actions and outcomes in Gainsight and Salesforce to ensure full visibility for the wider account team and to inform scaled success programs</li><li>Collaborate with internal teams (Digital Success, CSAMs, Sales, Renewals, Support, Marketing and Operations) to share customer insights, influence product and program priorities, and continuously improve our scaled success motions</li><li>Contribute to playbooks, best-practice content and success stories that can be reused in digital programs and by peers across Scaled, Digital and designated CSAM teams<br><br></li></ul>Job Designation<br><br><strong>Remote:</strong> Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time.<br><br>Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.<br><br>What you bring<br><br><strong>Basic<br><br></strong><ul><li>3+ years of related experience</li><li>Fluent in English and Spanish</li><li>Experience in customer-facing roles such as customer success, account management, consulting, support or implementation, preferably within SaaS</li><li>Experience breaking down technical enablement into clear, step-by-step guidance for non-technical audiences</li><li>Experience crafting and delivering clear, concise customer communications across email, calls and digital channels</li><li>Experience working with data and reports (e.g., usage, health scores) to prioritise actions and track impact<br><br></li></ul><strong>Preferred<br><br></strong><ul><li>Passion for addressing customer needs and driving successful delivery of enablement solutions that improve adoption and outcomes</li><li>Strong organisational skills with the ability to manage a large volume of daily requests while maintaining quality and attention to detail</li><li>Collaborative, goal-oriented and team-centric, with a high level of resilience and a positive attitude in the face of challenges</li><li>Experience in scaled / digital customer success or tech-touch programs, including playbook-driven engagements and use of CTAS</li><li>Examples of success working on a large volume of requests while maintaining strong customer outcomes</li><li>History of collaborating with cross-functional teams to build and execute adoption strategies and scaled playbooks</li><li>Familiarity with Docusign products (eSignature, IDV, IAM) and common commercial SaaS use cases</li><li>Experience using systems such as Salesforce, Gainsight, Outreach and analytics or BI tools in a customer success context<br><br></li></ul>Life at Docusign<br><br><strong>Working here<br><br></strong>Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.<br><br>We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.<br><br><strong>Accommodation<br><br></strong>Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.<br><br>If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.<br><br>Applicant and Candidate Privacy Notice<br><br>
<p>As a Product Manager, Data & Insights, you will lead the development of both customer-facing dashboards and internal reporting systems. This role sits at the intersection of product management, data engineering, and analytics, responsible for delivering intuitive, reliable, and scalable reporting experiences for both external users and internal stakeholders.</p><p>You will own the end-to-end product lifecycle for reporting capabilities—from customer research and data modeling through to delivery, governance, and continuous improvement. You will partner closely with data engineers, analysts, UX teams, and business stakeholders to build a robust data ecosystem that enables self-service analytics, supports compliance requirements, and delivers meaningful insights for executive decision-making.</p><p>You will also champion and lead data compliance initiatives across all Unifonic products, ensuring that data is managed responsibly, securely, and in alignment with organizational and regulatory requirements.</p><p><br></p><p><strong>Help us shape the future of communication by:</strong></p><ul><li>Defining and executing the roadmap for customer-facing analytics, reporting portals, and internal reporting infrastructure. Align reporting solutions with business goals and customer needs. Collaborate with leadership to prioritize initiatives based on impact, complexity, and business value. Be an advisor for other Product teams in data strategy and design.</li><li>Collecting business and technical requirements from cross-functional stakeholders, including Finance, Operations, Customer Success, Product, and Engineering.</li><li>Developing detailed feature requirements, user stories, acceptance criteria, and data contracts for reporting systems. Translate ambiguous business questions into well-defined reporting needs and KPIs.</li><li>Partnering closely with data engineers to co-develop data models and data marts in the data warehouse (e.g., Snowflake, Qlik, Vertica). Understand schema design and how it impacts performance, usability, and extensibility of data reporting systems. Influence architectural decisions around extract-transform-load (ETL/ELT) processes and dimensional modeling.</li><li>Owning and enforcing data governance standards, including data definitions, taxonomy, lineage, and version control.</li><li>Defining processes for data quality verification and anomaly detection in collaboration with engineering and analytics teams. Be an advocate for data accuracy and a watchdog for misleading or incomplete insights.</li><li>Owning the product experience and lifecycle for reporting and BI platforms (e.g., Looker, Tableau, Power BI, Sigma, or Mode).</li><li>Defining self-service analytics capabilities for internal teams. Create feedback loops to continually improve dashboard usability and relevance for both internal and external users.</li><li>Acting as the bridge between technical and non-technical teams, translating business needs into technical requirements and vice versa. Present product updates, reporting insights, and metrics to executives and cross-functional teams. Facilitate decision-making on trade-offs related to data availability, accuracy, and reporting timelines.</li></ul><p><strong>What you’ll bring:</strong></p><ul><li>5+ years of experience in product management, data, analytics, or reporting platforms, with a strong focus on data-driven products.</li><li>Proven experience delivering customer-facing reporting products, dashboards, and internal analytics solutions.</li><li>Strong understanding of data privacy, governance, and compliance frameworks, including GDPR and PDPL.</li><li>Experience working cross-functionally with data engineers, analysts, product teams, UX, and business stakeholders.</li><li>Hands-on experience with data warehouses such as ClickHouse, Vertica, or Snowflake, and BI tools such as Metabase, Tableau, Looker, Power BI, or Sigma.</li><li>Strong SQL skills and a solid understanding of data modeling concepts, including fact and dimension tables and star schemas.</li><li>Familiarity with ELT pipelines, dbt, and data orchestration tools is a plus.</li><li>Understanding of data quality, data integrity, scalability, and performance considerations when building reporting solutions.</li><li>Ability to define business KPIs and translate business and reporting needs into clear data and product requirements.</li><li>Experience contributing to data governance, data integrity, and compliance initiatives.</li><li>Ability to balance performance, usability, scalability, and cost when designing data and reporting solutions.</li><li>Strong communication and stakeholder management skills, with the ability to translate complex data concepts into clear business requirements and insights.</li><li>Proven ability to lead cross-functional discussions, align stakeholders around data strategy, and communicate reporting goals and insights effectively.</li><li>Bachelor’s degree in Computer Science, Data Science, Business, Engineering, or a related field</li></ul><p><br></p><p><strong>AI Proficiency:</strong></p><ul><li>Minimum Level:<strong> </strong>L4 (Proficient). Applies AI across product discovery, specification, prototyping, and stakeholder communication.</li><li>Expected<strong>:</strong> Uses AI to speed up research, specs, and prototyping, and personally owns the accuracy of every output.</li><li>Hands-on experience with Claude and Lovable. Writes structured prompts (role, context, constraints, format) and refines the prompt rather than patching outputs by hand.</li><li>Synthesizes interviews, tickets, and reviews into themes and testable insights, and validates every insight against source data before sharing.</li><li>Drafts PRDs, user stories, and executive updates with AI as a first-draft partner, then verifies every claim and number before it reaches leadership.</li><li>Builds clickable prototypes in Lovable to validate ideas with stakeholders, and is clear that a prototype is not production-ready.</li><li>Understands how AI agents are built (prompts, tools, memory, guardrails) and proactively identifies workflows worth automating.</li><li>Flags AI risks (hallucination, bias, data privacy, over-reliance) and knows what should and shouldn't be AI-assisted.</li></ul><p><br></p><p><strong>Craft and Toolkit:</strong></p><ul><li>Strong SQL and data analysis skills.</li><li>Experience with data warehouses such as Snowflake, ClickHouse, or Vertica.</li><li>Knowledge of data modeling, dimensional modeling, data marts, and data pipelines.</li><li>Experience with BI and reporting tools such as Looker, Tableau, Power BI, Sigma, or Metabase.</li><li>Understanding of ETL/ELT, dbt, and data orchestration.</li><li>Knowledge of data governance, quality, lineage, and compliance.</li><li>Understanding of GDPR, PDPL, and data privacy principles.</li><li>Ability to define KPIs, data requirements, data contracts, and reporting specifications.</li><li>Understanding of scalable, performant, and cost-effective reporting architectures.</li></ul><p><br></p><p><strong>Character Traits:</strong></p><ul><li>Analytical thinking and problem-solving – approach problems clearly, use data, and find solutions.</li><li>Ownership and accountability – take responsibility and follow projects through to completion.</li><li>Communication – explain ideas clearly and listen to others across teams.</li><li>Collaboration – work well with others and support team goals.</li><li>Adaptability and learning – adjust to change and keep learning new skills or tools.</li><li>Mentorship and knowledge sharing – help others grow and share what you know.</li><li>Resilience – stay calm under pressure and handle setbacks constructively.</li><li>Quality and attention to detail – do work carefully and strive for improvement.</li><li>Advocacy and innovation – encourage best practices, efficiency, and new ideas</li></ul><p><br></p>
<strong>Job Requisition ID: </strong>179881<br><br>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.<br><br>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day<br><br><strong>Overview Of The Role:<br><br></strong><ul><li>The Maintenance Assistant is responsible for ensuring a safe, secure, clean, and functional environment for visitors and co-workers. This involves maintaining HVAC, mechanical, electrical, plumbing, operating assets and systems, and non-selling furniture in a condition that promotes the image and brand of IKEA. Success in this role relies on adhering to the store's standard operating procedures, ensuring safety standards, and maintaining store conditions at a high level.<br><br></li></ul><strong>What You Will Do:<br><br></strong>Operational<br><br><ul><li>Maintain the store in 'Shape as New' by performing all-round building maintenance and repair functions according to the planned maintenance process.</li><li>Diagnose and repair building assets, equipment, and facilities using journey-level maintenance skills.</li><li>Perform routine preventative maintenance on all equipment as per PPM schedule.</li><li>Handle daily diagnosis and maintenance of systems such as Mechanical, HVAC, FAHU, AHU, UPS, FCU, VFD, Electrical & Plumbing, and more.</li><li>Assist in preparing specifications and scope of work for premises work carried out by external contractors.</li><li>Use shop machinery, hand tools, and specialized technical & measurement tools effectively.</li><li>Maintain inventory levels of spare parts and consumables, requesting replenishment when necessary.</li><li>Be a liaison with various external service providers for maintenance activities.</li><li>Contribute to a safe work environment following guidelines from Internal, Local/Federal, and Inter IKEA Group Risk.</li><li>Foster a service-oriented approach with all departments.<br><br></li></ul><strong>Required Skills To Be Successful:<br><br></strong><ul><li>Technical knowledge of facilities management and building maintenance.</li><li>Experience with Specialized Building Systems such as BMS and Electrical Systems.</li><li>Proficiency in using technical and measurement tools effectively.</li><li>Excellent written and verbal English communication skills.<br><br></li></ul><strong>What Qualifies You For The Role:<br><br></strong><ul><li>High School/Trade School Graduate.</li><li>3-5 years proven experience in Building Maintenance.</li><li>Knowledge of fire and security systems.</li><li>Technical knowledge of Facilities Management (Mechanical, Electrical, Plumbing) and/or Building Maintenance activities in a large-scale retail store or mall environment.<br><br></li></ul><strong>About Al-Futtaim Group Real Estate<br><br></strong>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.<br><br>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.<br><br>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.<br><br><strong>About Al-Futtaim Malls<br><br></strong>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.<br><br>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.<br><br>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.<br><br>For more information on Al-Futtaim Malls, please visit https://www.al-futtaimmalls.com/<br><br><strong>About Al-Futtaim Engineering & Technologies<br><br></strong>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.<br><br>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation.<br><br>The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.<br><br>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.
<strong>TGP International<br><br></strong><strong>WE CREATE, DESIGN AND BUILD AWARD-WINNING, WORLD-CLASS F&B AND HOSPITALITY BRANDS, DESTINATIONS AND EXPERIENCES FOR OUR CLIENTS AND PARTNERS.<br><br></strong>TGP International is a global hospitality consultancy with offices in London, Dubai, Riyadh and Cairo. We work with ambitious clients, brands and entrepreneurs to bring their long-term vision to life through advisory, strategy and masterplanning, concept development, interior and kitchen design, branding, franchising and licensing, project management, marketing, events and operational services.<br><br>Our clients include leading hospitality groups, developers, government entities, hotels, restaurants and destination owners across the UK, Europe, the Middle East and internationally.<br><br>Do you have exceptional attention to detail and enjoy transforming complex information into clear, compelling and beautifully presented documents? Are you highly organised, confident using PowerPoint and comfortable coordinating multiple deadlines?<br><br>We are looking for a proactive and detail-focused <strong>Business Development Coordinator</strong> to support our Business Development team in producing high-quality technical submissions, RFP responses, pitch decks, company credentials and other client-facing collateral.<br><br><strong>Position Overview<br><br></strong>The Business Development Coordinator will provide administrative, coordination and document-production support across TGP's business development activities.<br><br>The role will support the preparation of proposals and submissions from initial opportunity review through to final delivery. This will include coordinating inputs from different departments, gathering project information, developing visually engaging presentations, maintaining company credentials and ensuring all client-facing materials are accurate, professionally designed and delivered on time.<br><br>The successful candidate will be highly organised, visually minded and confident working across multiple projects within fast-moving deadlines.<br><br><strong>Key Responsibilities<br><br></strong><strong>RFPs, Proposals and Technical Submissions<br><br></strong><ul><li> Support the preparation and coordination of RFP responses, expressions of interest, prequalification submissions and technical proposals</li><li> Review submission requirements and prepare clear compliance checklists</li><li> Coordinate information and contributions from relevant departments and project leads</li><li> Gather company information, team CVs, project experience, case studies, methodologies and supporting documentation</li><li> Format and compile submission documents in line with client requirements and TGP standards</li><li> Check submissions for completeness, consistency, accuracy and compliance before issue</li><li> Maintain clear submission timelines and follow up with contributors to ensure deadlines are met</li><li> Support the completion of client portals, supplier registrations and prequalification questionnaires</li><li> Maintain organised records of submitted proposals and supporting documents<br><br></li></ul><strong>Pitch Decks and Client-Facing Collateral<br><br></strong><ul><li> Create beautifully designed, engaging and professional PowerPoint presentations for prospective clients and partners</li><li> Support the preparation and updating of pitch decks, credentials presentations, capability documents and company profiles</li><li> Translate complex information into clear, concise and visually compelling presentation content</li><li> Adapt existing presentations for specific clients, sectors, locations and opportunities</li><li> Select and arrange imagery, layouts, typography, charts and graphic elements to create polished, client-ready materials</li><li> Ensure all presentations follow TGP's brand guidelines and maintain a consistently high visual standard</li><li> Coordinate content from TGP's different service areas to create relevant and persuasive client materials</li><li> Proofread and quality-check all documents before they are shared externally</li><li> Support the preparation of meeting materials, briefing documents and follow-up presentations</li><li> Ensure all documents use current company information, approved messaging and relevant project examples<br><br></li></ul><strong>Company Credentials And Content Library<br><br></strong><ul><li> Maintain and regularly update TGP's company profile, credentials decks and service presentations</li><li> Maintain a central library of approved project descriptions, case studies, team profiles, CVs, statistics, imagery and supporting information</li><li> Work with internal teams to collect current project information, visuals and outcomes</li><li> Ensure project sheets and case studies are accurate, visually consistent and easy to access</li><li> Maintain standard proposal content, including company introductions, service descriptions, methodologies and team structures</li><li> Archive final submissions and ensure reusable content is stored correctly<br><br></li></ul><strong>Business Development Support<br><br></strong><ul><li> Provide day-to-day administrative support to the Business Development team</li><li> Maintain opportunity trackers, submission calendars and business development databases</li><li> Support the coordination of internal bid meetings, reviews and approvals</li><li> Research prospective clients, partners and relevant third parties when required</li><li> Support targeted outreach to consultants, suppliers, partners, brands and other external stakeholders</li><li> Communicate professionally with Arabic- and English-speaking contacts where required</li><li> Prepare contact lists and background information ahead of meetings and outreach</li><li> Help coordinate introductory meetings, capability presentations and follow-up actions</li><li> Record meeting notes, actions and next steps and support the team in tracking completion</li><li> Assist with maintaining accurate client, opportunity and contact information within internal systems<br><br></li></ul><strong>Coordination and Quality Control<br><br></strong><ul><li> Work with Advisory, Design, Operations, Marketing, Finance and Project teams to gather submission inputs</li><li> Manage multiple document requests and deadlines simultaneously</li><li> Ensure information is presented clearly and consistently across all materials</li><li> Check spelling, grammar, formatting, page numbering, file names and document structure</li><li> Flag missing information, conflicting content or potential submission risks at an early stage</li><li> Handle confidential commercial and client information with discretion</li><li> Support continuous improvements to TGP's templates, content library and working processes<br><br></li></ul><strong>Requirements<br><br></strong><ul><li> Bachelor's degree in Business Administration, Marketing, Communications, Graphic Design, English, Hospitality or a related discipline</li><li> Approximately 2-4 years' experience in business development support, proposal coordination, presentation design, professional services or a similar role</li><li> Fluent written and spoken Arabic and English</li><li> Excellent proofreading, grammar and business-writing skills in English</li><li> Advanced proficiency in Microsoft PowerPoint and Word</li><li> Demonstrable ability to create beautifully designed, visually engaging and professional PowerPoint presentations</li><li> Strong understanding of presentation layouts, typography, visual hierarchy, image selection and information design</li><li> Graphic design experience is highly preferable</li><li> Experience using Adobe InDesign, Illustrator, Photoshop, Canva or similar design software would be advantageous</li><li> Good working knowledge of Microsoft Excel</li><li> Exceptional attention to detail and accuracy</li><li> Highly organised, with the ability to manage multiple deadlines and competing priorities</li><li> Confident coordinating information from different departments and senior stakeholders</li><li> Comfortable following up with contributors and taking ownership of deadlines</li><li> Able to research and organise complex information into clear, client-ready content</li><li> Experience preparing RFP responses, technical submissions, proposals or prequalification documents is strongly preferred</li><li> Experience within hospitality, consulting, design, architecture, real estate or another professional-services environment would be advantageous<br><br></li></ul><strong>Key Attributes<br><br></strong><ul><li> Proactive and dependable</li><li> Highly organised and methodical</li><li> Creative, visually minded and attentive to design detail</li><li> Able to combine strong administration with high-quality presentation development</li><li> Calm and effective when working to tight deadlines</li><li> Confident communicating with colleagues and third parties at all levels</li><li> Commercially aware and interested in business development</li><li> Able to work independently while contributing effectively to a wider team</li><li> Motivated to produce accurate, persuasive and consistently high-quality work</li></ul>
<h2 class="h5">Job description</h2>
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<p><strong>Recruitment Fraud Alert</strong></p><br><br>
<p>We’ve learned that scammers are impersonating Commvault team members—including HR and leadership—via email or text. These bad actors may conduct fake interviews and ask for personal information, such as your social security number. </p><br><br>
<p><strong>What to know:</strong></p><br><br>
<ul>
<li>Commvault does <em>not</em> conduct interviews by email or text.</li>
<li>We will never ask you to submit sensitive documents (including banking information, SSN, etc) before your first day.</li>
</ul>
<p>If you suspect a recruiting scam, please contact us at <u>wwrecruitingteam@commvault.com </u></p><br><br>
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<p><strong>About Commvault</strong> </p><br><br>
<p>Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company’s unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data. </p><br><br><br>
Company Overview:<br>Commvault is a worldwide leader in delivering backup and recovery for the multifaceted enterprise. Commvault allows you to protect, handle, and use your data, while handling it in a consistent, compliant way. Our automated solutions work on-prem and in the cloud, and work with the digital tools and procedures you’re already using. Keep your data accessible and actionable with a single solution that ensures your data is always available — no matter what<br>Job Description Overview:<br>The Customer Support Associate works within a team of technical support professionals aimed at delivering technical solutions for Commvault’s customer base.<br>This customer base has a wide variety of technical ability, and this role has no ceiling, you will own an issue from initial pick-up all the way to working with the development team on identifying a possible solution.<br> This position is part of our Server group in our Customer Support Center. This is an excellent opportunity for innovative and collaborative technologists to join a distributed team that has led the industry in satisfaction seven years in a row. We are looking for an individual with a genuine passion for Althing's tech to join our expert and super-friendly Server team.<br>We offer innovative training, exciting colleagues, and the opportunity to grow with us. Our team is focused around but not limited to backups of Windows Server environments within the Commvault suite, this includes networking, troubleshooting, connectivity, name resolution and performance-based issues on an OS and or hardware. We are a source of expertise for not just our customer base but also our partners and consultants on site.<br><strong>What you'll do:</strong><br>
<ul>
<li>Troubleshoot and resolve critical support problems</li>
<li>Fix customer issues using remote desktop software</li>
<li>Optimally interact through phone and email with customers as you tackle their problems</li>
<li>Dedication to the success and satisfaction of our customers</li>
<li>Recreation of problems in house</li>
<li>Root Cause Analysis and / or provision of examples of software bug</li>
<li>Working independently and as a team to come up with the best solutions to a customer problem.</li>
<li>Providing outstanding phone-based support for a variety of complex, time critical issues.</li>
<li>Working remotely on enterprise level customers and dark sites</li>
<li>Having the freedom to build labs and simulators</li>
<li>Contributing to our Solutions Engine and online forums</li>
</ul>
Who you are:<br>
<ul>
<li>Bachelor's Degree or equivalent experience</li>
<li>MCP/MCSA/MCSE in Microsoft.</li>
<li>We value knowledge and curiosity, no matter whether you learnt it at university, through courses or by learning from others.</li>
<li>At least 5+ years of technical/customer support experience</li>
<li>Detailed knowledge of administration and trouble shooting in Microsoft Windows Server operating system (think troubleshooting or fixing via the event logs, acquiring crash and application dumps, analysing network packets, windows firewall, VSS).</li>
<li>Exposure to Microsoft SQL, understanding of Microsoft clustering technologies and experience of SAN highly desirable.</li>
<li>Active directory. Recovery knowledge of Microsoft operating systems and applications.</li>
<li>Networking and troubleshooting connectivity, name resolution and performance-based issues with OS and/or hardware.</li>
<li>Understanding backup theory and design. Backup and data management fundamentals</li>
<li>Previous experience with Commvault technologies is highly desirable as is other backup software such as Veritas, Symantec, Backup Exec, Shadow Protect, NetBackup, Networker, Avamar, VEEAM, or TSM is a plus</li>
<li>Previous experience in troubleshooting enterprise environments</li>
<li>Strong customer relations skills.</li>
<li>Strong multi-tasking and prioritization skills.</li>
<li>Strong written and verbal communication skills.</li>
<li>Excellent team player.</li>
<li>Fluency in English is a must, fluency in German or French is a Must</li>
</ul>
<br><strong>You’ll love working here because:</strong><br>
<ul>
<li>Continuous professional development, product training, and career pathing</li>
<li>Annual health check-ups, Car lease Program, and Tuition Reimbursement</li>
<li>Personal accident cover and Term life cover</li>
</ul>
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.<br>Ready to #makeyourmark at Commvault? Apply now!<br>
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<p>Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work.</p><br><br>
<p>Commvault’s goal is to make interviewing inclusive and accessible to all candidates and employees. If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position at Commvault, please email <span>accommodations@commvault.com</span> For any inquiries not related to an accommodation please reach out to <span>wwrecruitingteam@commvault.com</span>.</p><br><br>
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<p>Commvault's Privacy Policy </p><br><br>
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<h2 class="h5">Job description</h2>
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<span>TheSoul Group is a leading creator business platform positioned at the heart of the creator economy.<br> Our original videos, animations, and editorial stories inspire audiences in 21 languages , across 60 platforms and 20 websites .<br> Together with our network of talented creators , we reach over 5 billion followers and generate more than 100 billion monthly views on social media.<br> As a global powerhouse in digital media, we drive viral success for creators and brands worldwide through a wide range of services, leveraging our expertise in content distribution, localization, and social media management.<br> We’re the creators behind global phenomena such as 5-Minute Crafts and BrightSide .<br> We’re a dynamic, remote-first global team, fostering award-winning creativity, a no-red-tape approach, and great vibes!<br> We are looking for a Gameplay Creator with extensive hands-on experience in GTA V on PC to create engaging gameplay content for digital platforms.<br> In this role, you will own the gameplay-production process from start to finish: researching and installing mods, building custom environments and scenarios, preparing characters and vehicles, recording high-quality gameplay, and delivering clean, structured footage ready for further production.<br> You should know GTA V inside and out, be comfortable working with a heavily modded single-player environment, and have the technical confidence to troubleshoot mods and build custom scenes independently.<br> Strong gameplay skills and an understanding of gaming, YouTube, TikTok, and short-form content trends are essential.<br> Responsibilities: Prepare GTA V environments and gameplay scenarios based on video briefs, scripts, and reference materials.<br> Research, install, configure, and test custom maps, race tracks, character skins, add-on peds, vehicles, props, animations, and other required mods.<br> Build and modify scenes using tools such as Menyoo, Map Editor, CodeWalker, OpenIV, Director Mode, Scene Creator, or equivalent software.<br> Arrange characters, vehicles, and objects within custom environments, including their positions, appearances, animations, and behavior when required.<br> Prepare maps and race tracks for recording, test gameplay mechanics and routes, and troubleshoot mod conflicts, crashes, missing assets, and compatibility issues.<br> Record smooth, engaging, and visually clear GTA V gameplay in line with production briefs.<br> Perform gameplay scenarios confidently, including driving, racing, combat, shooting, stunts, chases, and other scripted or improvised actions.<br> Capture additional takes, alternative camera angles, and variations when needed.<br> Create basic edits of recorded material by selecting the best moments, removing failed takes and loading screens, and organizing footage for further production.<br> Maintain an organized library of mods, maps, skins, characters, vehicles, saved scenes, and recorded footage so successful setups can be reused.<br> Stay up to date with GTA V, gaming, YouTube, TikTok, and meme trends, and proactively suggest new gameplay ideas, mods, characters, challenges, maps, and video concepts.<br> Take ownership of the full gameplay-production workflow, from researching assets and preparing the game environment to recording and delivering edited footage.<br> Carry out modding and recording in appropriate single-player or offline environments and follow safe modding practices.<br> Flexible Engagement Structure: This opportunity is offered under an independent service-provider agreement, giving you the freedom to shape how you deliver your expertise.<br> You define your own working methods, organise your schedule independently, and contribute your skills to clearly scoped projects.<br> Compensation is agreed individually and reflects your experience, capabilities, and the value you bring to each engagement.<br> Location Freedom: You can deliver services from any suitable location that supports high-quality outcomes, whether that’s your home office, a co-working space, or wherever you feel most productive and inspired.<br> What matters most is the impact you create and the reliability of your delivery.<br> Global Network and Inspiring Projects: You’ll collaborate with a diverse international network of professionals across 85+ countries, contributing to projects that reach vast audiences and help shape the future of digital content.<br> This is an opportunity to work alongside talented specialists, exchange ideas, and be part of meaningful initiatives with real global reach.<br> Smooth Collaboration and Project Support: To enable efficient service delivery, we provide modern collaboration platforms, clear project coordination, and streamlined processes.<br> This helps you focus your energy where it matters most, producing high-impact work and bringing creative solutions to life.<br> Make a Global Impact: Your expertise will contribute to initiatives that influence audiences worldwide.<br> Join projects that push creative boundaries and help build the next generation of digital experiences.<br> We appreciate your interest in our job opportunities and our company.<br> Our team carefully evaluates each application to identify the most suitable candidates for the role.<br> Due to the high volume of applications received, we may not be able to respond to every applicant.<br> However, if your qualifications align with our requirements, we will contact you to discuss the next steps in the selection process.<br> Extensive hands-on experience with GTA V on PC and strong knowledge of its mechanics, characters, vehicles, weapons, locations, and gameplay systems.<br> High-level gameplay skills, including confident driving, racing, shooting, combat, and the ability to complete challenging gameplay scenarios.<br> Practical experience installing, configuring, and troubleshooting GTA V single-player mods.<br> Familiarity with GTA V modding and scene-building tools such as OpenIV, Menyoo, Map Editor, CodeWalker, Script Hook V, Rockstar Editor, Director Mode, Scene Creator , or equivalent tools.<br> Ability to research and source suitable maps, skins, characters, vehicles, and other assets, assess their compatibility, install them correctly, and adapt them to production needs.<br> Experience building custom scenes by loading or modifying maps, placing characters, vehicles, and props, assigning positions and animations, and testing the complete setup before recording.<br> Experience recording smooth, high-quality gameplay using OBS Studio, NVIDIA ShadowPlay , or similar capture software.<br> Basic video-editing skills using Adobe Premiere Pro, DaVinci Resolve, CapCut , or similar software.<br> A Windows PC capable of running a heavily modded version of GTA V while recording high-quality gameplay.<br> A licensed PC copy of GTA V.<br> Sufficient English proficiency to confidently understand production briefs, mod descriptions, installation guides, and technical documentation.<br> Strong awareness of gaming, GTA V, YouTube, TikTok, short-form content, and current online trends.<br> Proactive, creative, reliable, and detail-oriented, with the ability to troubleshoot technical issues and work independently.<br> Formal education is not required; practical experience, technical knowledge, and demonstrated skills are more important.<br> A portfolio or examples of modded GTA V gameplay, custom scenes, maps, or edited gaming videos would be a strong advantage.<br></span> </div>
<h2 class="h5">Job description</h2>
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<span><b>Who we are</b>
<br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b>
<br>We are seeking a hands-on AI & Cyber Security Automation Engineer to contribute to VOIS New Technologies and Innovation initiatives focused on advancing cyber security through AI-driven solutions. This role is ideal for individuals with experience in Python development, cloud technologies, APIs, and containerised environments who are passionate about applying AI to real-world cyber security challenges. The successful candidate will help design, build, and validate innovative solutions for automation, detection, and decision support while ensuring secure-by-design principles, Responsible AI practices, and reusable engineering standards are embedded throughout the development lifecycle.<br><br><br><b>What you’ll do</b>
<br>Design and develop Python-based applications and services that support AI-enabled cyber security use cases.<br>
Build, consume, and maintain REST APIs to integrate AI capabilities into cyber security workflows and enterprise platforms.<br>
Develop and deploy cloud-native solutions using Azure, AWS, or GCP, with GCP experience considered a strong advantage.<br>
Implement, manage, and optimise solutions in containerised environments using Docker and Kubernetes.<br>
Contribute to innovation initiatives by prototyping, testing, and validating AI-powered approaches for cyber security automation and threat detection.<br>
Apply Responsible AI principles, safety controls, and risk mitigation measures to ensure secure and compliant AI solutions.<br>
Support the creation of reusable engineering assets, including patterns, frameworks, reference architectures, and technical components.<br>
Collaborate with cyber security specialists, software engineers, architects, and innovation teams to transform ideas into scalable technical solutions.<br>
Produce and maintain technical documentation and share knowledge to support wider adoption across teams.<br>
Contribute to secure system design practices and cloud security initiatives.<br><br><br><b>Who you are</b>
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<ul>
<li>Experience using Python to build automation solutions, software applications, or AI-enabled services.</li>
<li>Experience developing and consuming REST APIs within enterprise environments.</li>
<li>Hands-on experience with cloud platforms such as Azure, AWS, or GCP.</li>
<li>Experience working with Docker and Kubernetes in containerised environments.</li>
<li>Good understanding of software engineering principles, scalability, and system architecture design.</li>
<li>Exposure to AI/ML technologies, Generative AI, or Large Language Model (LLM) applications is advantageous.</li>
<li>Awareness of Responsible AI principles, AI governance, safety controls, and risk management practices.</li>
<li>Foundational understanding of cyber security concepts and secure-by-design methodologies.</li>
<li>Ability to work effectively in innovation-focused environments with evolving priorities and experimentation.</li>
<li>Strong collaboration, stakeholder engagement, and communication skills.</li>
</ul>
Desirable Experience
<ul>
<li>Experience with LLM frameworks such as LangChain or LlamaIndex.</li>
<li>Familiarity with DevSecOps practices, CI/CD pipelines, and software delivery automation.</li>
<li>Experience contributing to innovation, research, proof-of-concept, or prototyping initiatives.</li>
<li>Knowledge of cloud security, identity management, and secure architecture principles.</li>
</ul>
<br><br><br><b>Not a perfect fit?</b>
<br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b>
<br>Opportunity to work on cutting-edge AI and cyber security innovation projects within a global technology organisation.<br>
Exposure to enterprise-scale cloud platforms and modern software engineering practices.<br>
Experience collaborating with multidisciplinary teams across cyber security, engineering, architecture, and innovation functions.<br>
Opportunity to contribute to the development of Responsible AI capabilities within a large-scale enterprise environment.<br>
Hands-on involvement in emerging technologies, experimentation, and rapid prototyping initiatives.<br><br><br><b>What skills you will learn</b>
<br>AI engineering and GenAI application development for cyber security use cases.<br>
Enterprise cloud architecture and cloud-native development practices.<br>
Responsible AI implementation, governance, and security controls.Containerisation and orchestration using Docker and Kubernetes.<br>
DevSecOps and secure software development methodologies.<br>
Cyber security automation, detection engineering, and decision-support systems.<br>
Building scalable APIs and integrating AI services across enterprise platforms.Innovation frameworks, proof-of-concept development, and technical solution validation.<br><br><br><b>VOIS Equal Opportunity Employer Commitment</b>
<br><p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. </p><br><br><br><b>Join Us</b>
<br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b>
<br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media</b>
<br>LinkedIn: https://www.linkedin.com/company/vois/<br>
Facebook: https://www.facebook.com/voisglobal<br>
Instagram: https://www.instagram.com/voisglobal/<br>
You can also chat with our employees to learn more about our projects: https://lnkd.in/dpkrcvR2<br><br><br><br>
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Introduction <br>
<p>A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.</p><br><br>
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<br> Your role and responsibilities <br>
<p>As a Package Consultant: SAP HANA FIN CO, you will implement and configure SAP HANA FIN CO solutions for clients, serving as an expert working directly with customers to deliver high-quality results and trusted business advice. You will utilize your deep understanding of and/or hands-on experience in the system to analyze business requirements, design and configure solutions, and ensure successful project delivery.</p><br><br><p>Your primary responsibilities will include:</p><br><br><p>* <strong>Implement SAP HANA FIN CO Solutions:</strong> Design, configure, and implement SAP HANA FIN CO solutions that meet client needs, focusing on simplicity, amplification, and maintainability.</p><br><br><p>* <strong>Deliver Comprehensive Solutions:</strong> Develop and implement solutions, leveraging knowledge of the area and working with the latest technologies to achieve client expectations.</p><br><br><p>* <strong>Collaborate with Clients and Teams:</strong> Embody IBM core values while delivering project goals, building trust with clients and team members through knowledge, self-awareness, respect, clear communications, inclusivity, curiosity, and innovation.</p><br><br><p>* <strong>Analyze Business Requirements:</strong> Understand and analyze business requirements to design and configure effective solutions that meet client needs.</p><br><br><p>* <strong>Ensure Successful Project Delivery:</strong> Utilize business and industry knowledge, business processes, and techno-functional solution expertise to ensure successful project delivery.</p><br><br>
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<br> Required education <br> Bachelor's Degree <br>
<br> Preferred education <br> Bachelor's Degree <br>
<br> Required technical and professional expertise <br>
<p>* <strong>SAP HANA FIN CO Implementation:</strong> Exposure to implementing and configuring SAP HANA FIN CO solutions, with a focus on simplicity, amplification, and maintainability.</p><br><br><p>* <strong>Techno-Functional Solution Expertise:</strong> Experience working with techno-functional solutions, leveraging knowledge of the area and working with the latest technologies to achieve client expectations.</p><br><br><p>* <strong>Business Requirements Analysis:</strong> Exposure to analyzing business requirements to design and configure effective solutions that meet client needs.</p><br><br><p>* <strong>Solution Delivery:</strong> Experience working on comprehensive solution delivery, developing and implementing solutions that meet client expectations.</p><br><br><p>* <strong>Industry Knowledge:</strong> Exposure to utilizing business and industry knowledge, business processes, and techno-functional solution expertise to ensure successful project delivery.</p><br><br>
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<br> Preferred technical and professional experience <br>
<p>* <strong>Comprehensive Solution Development:</strong> Exposure to designing and implementing comprehensive solutions, leveraging knowledge of the area and working with the latest technologies to achieve client expectations. This includes utilizing techno-functional solution expertise to develop and implement solutions that meet client needs.</p><br><br><p>* <strong>Business Process Integration:</strong> Experience working with business processes and techno-functional solution expertise to effectively integrate packaged technology solutions and achieve client expectations.</p><br><br><p>* <strong>Industry Knowledge Application:</strong> Exposure to applying business and industry knowledge to analyze business requirements, design and configure effective solutions, and ensure successful project delivery.</p><br><br>
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<p><b>JLL empowers you to shape a brighter way</b>. </p><br><p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. </p><br><p>Lead and manage valuation teams, including resource allocation, workflow management, and performance oversight.</p><br><ul><li>Oversee large-scale portfolio valuations and multi-property assessment projects for institutional clients.</li></ul><ul><li>Conduct quality control and technical review of reports prepared by junior team members.</li></ul><ul><li>Handle complex, high-value property valuations across specialized asset classes.</li></ul><ul><li>Develop and maintain strong client relationships, ensuring client retention and satisfaction.</li></ul><ul><li>Participate actively in business development initiatives, including proposal writing and client presentations.</li></ul><ul><li>Conduct advanced market research and financial analysis to support valuation assignments.</li></ul><ul><li>Ensure all valuations comply with international valuation standards and regulatory requirements.</li></ul><ul><li>Mentor and develop junior staff, fostering technical competence and professional growth.</li></ul><p><b>Location: </b></p><br>On-site –Cairo, EGY<p>If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!</p><br><p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.</p><br><p><i><b>JLL Privacy Notice</b></i></p><br><p>Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.</p><br><p>For more information about how JLL processes your personal data, please view our<span>Candidate Privacy Statement</span>.</p><br><p>For additional details please see our career site pages for each country.</p><br><p>Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at <span><u><span>HRSCLeaves@jll.com</span></u></span>. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our<span>Contact Us</span> page > I want to work for JLL.</p><br> </div>
<h2 class="h5">Job description</h2>
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Your responsibilities<ul> <li>Manage the end-to-end spare parts process, from customer inquiry and quotation to order execution and invoicing.</li> <li>Act as the main point of contact for customers and suppliers on spare parts matters.</li> <li>Develop and grow the spare parts business in Egypt and the region.</li> <li>Prepare and coordinate technical and commercial quotations.</li> <li>Collaborate with engineering, procurement, logistics, sales, and finance teams to ensure smooth order execution.</li> <li>Monitor orders, manage risks, and ensure customer satisfaction.</li> <li>Support framework agreements and maintain accurate commercial documentation.</li> <li>Drive continuous improvement in spare parts operations and customer experience.</li> </ul><br><br><br>Your profile<p><strong>Your Profile</strong></p><br><ul> <li>Successfully completed a commercial apprenticeship (e.g., Industrial Business Management Assistant) or hold a degree in Business Administration, Supply Chain Management, or a related field.</li> <li>Min. 5 years of experience in spare parts management, aftermarket services, customer operations, or order management, ideally within the plant engineering, process technology, or mechanical engineering industry.</li> <li>Strong commercial acumen and a solid understanding of order processing and contract-related topics.</li> <li>Customer-focused mindset with a passion for delivering high-quality service and sustainable customer relationships.</li> <li>Excellent organizational skills with the ability to manage multiple priorities in a dynamic international environment.</li> <li>Strong communication, negotiation, and stakeholder management skills.</li> <li>Ability to work independently while successfully collaborating within cross-functional and multicultural teams.</li> <li>High level of ownership, accountability, and results orientation.</li> <li>Proficiency in SAP, or a similar ERP system and Microsoft Office applications.</li> <li>Fluent English skills, both written and spoken; additional languages are considered an advantage.</li> </ul><br><br><br>Your responsibilities<ul> <li>Manage the end-to-end spare parts process, from customer inquiry and quotation to order execution and invoicing.</li> <li>Act as the main point of contact for customers and suppliers on spare parts matters.</li> <li>Develop and grow the spare parts business in Egypt and the region.</li> <li>Prepare and coordinate technical and commercial quotations.</li> <li>Collaborate with engineering, procurement, logistics, sales, and finance teams to ensure smooth order execution.</li> <li>Monitor orders, manage risks, and ensure customer satisfaction.</li> <li>Support framework agreements and maintain accurate commercial documentation.</li> <li>Drive continuous improvement in spare parts operations and customer experience.</li> </ul><br><br><br>Your profile<p><strong>Your Profile</strong></p><br><ul> <li>Successfully completed a commercial apprenticeship (e.g., Industrial Business Management Assistant) or hold a degree in Business Administration, Supply Chain Management, or a related field.</li> <li>Min. 5 years of experience in spare parts management, aftermarket services, customer operations, or order management, ideally within the plant engineering, process technology, or mechanical engineering industry.</li> <li>Strong commercial acumen and a solid understanding of order processing and contract-related topics.</li> <li>Customer-focused mindset with a passion for delivering high-quality service and sustainable customer relationships.</li> <li>Excellent organizational skills with the ability to manage multiple priorities in a dynamic international environment.</li> <li>Strong communication, negotiation, and stakeholder management skills.</li> <li>Ability to work independently while successfully collaborating within cross-functional and multicultural teams.</li> <li>High level of ownership, accountability, and results orientation.</li> <li>Proficiency in SAP, or a similar ERP system and Microsoft Office applications.</li> <li>Fluent English skills, both written and spoken; additional languages are considered an advantage.</li> </ul><br><br> </div>
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<b>Position:</b>Senior React Developer (React, TypeScript, Node.js)<br><br><b>Job Description:</b><p>We are looking for a <b>Senior React Developer</b> with expertise in <b>React, Material UI, TypeScript, and Node.js</b> to help build and optimize high-performance web applications. The ideal candidate has a strong foundation in front-end development best practices, advanced TypeScript skills, and experience with modern JavaScript build tools like Webpack. Experience in Node.js library packaging, design systems, and optimizing front-end performance is highly desirable. This candidate is to lead the design and delivery of modern web experiences built on <b>React / Next.js</b> and <b>Adobe Experience Manager (AEM) Headless</b> architecture. The architect will define technical strategy, content modeling, and integration patterns to deliver <b>scalable, performant, and SEO-optimized digital experiences</b> leveraging a <b>pure headless CMS</b> approach.</p><br><br><br><p><b>Responsibilities</b></p><br><br><ul><li><p>Define and implement <b>end-to-end architecture</b> using <b>AEM Headless (Content Fragments, GraphQL APIs)</b> and <b>React/Next.js</b> frontends.</p><br><br></li><li><p>Architect <b>Server-Side Rendering (SSR)</b>, <b>Static Site Generation (SSG)</b>, and <b>edge rendering</b> strategies to optimize SEO and performance.</p><br><br></li><li><p>Design <b>content models and governance structures</b> that enable omnichannel content reuse.</p><br><br></li><li><p>Develop and optimize React components, ensuring reusability, maintainability, and performance.</p><br><br></li><li><p>Architect and maintain a scalable React application structure, following best practices for long-term sustainability.</p><br><br></li><li><p>Build and package Node.js libraries to be reusable across multiple projects.</p><br><br></li><li><p>Write clean, efficient, and scalable TypeScript code, ensuring strong type safety and maintainability.</p><br><br></li><li><p>Build UI components using Material UI, ensuring consistency with design guidelines.</p><br><br></li><li><p>Integrate and consume RESTful APIs or GraphQL endpoints efficiently.</p><br><br></li><li><p>Implement and manage front-end testing using frameworks such as Jest, Cypress, or React Testing Library.</p><br><br></li><li><p>Optimize Webpack configurations for faster builds, better bundling, and improved performance.</p><br><br></li><li><p>Ensure adherence to best practices for performance optimization, accessibility, and security.</p><br><br></li><li><p>Collaborate closely with backend teams to integrate APIs and optimize data fetching strategies.</p><br><br></li><li><p>Debug and resolve complex issues across the front-end stack, including state management and caching strategies.</p><br><br></li><li><p>Stay updated with the latest trends in React, TypeScript, and front-end development to deliver best-in-class solutions.</p><br><br></li><li><p>Participate in code reviews, mentor junior developers, and contribute to technical discussions.</p><br><br></li></ul><br><p><b>Qualifications</b></p><br><br><ul><li><p><b>10+ years of experience</b> in front-end development, with at least <b>8+ years of hands-on React experience.</b></p><br><br></li><li><p>Advanced <b>TypeScript skills</b>, with a focus on type safety and best practices.</p><br><br></li><li><p>Strong experience with<b> Material UI</b> for building accessible, consistent UIs.</p><br><br></li><li><p>Solid understanding of <b>Node.js</b> and experience with <b>Node.js library packaging.</b></p><br><br></li><li><p>Hands-on experience with <b>front-end test frameworks (Jest, Cypress, React Testing Library).</b></p><br><br></li><li><p>Deep understanding of <b>Webpack</b>, including <b>performance optimizations, tree shaking, and bundle splitting.</b></p><br><br></li><li><p>Familiarity with <b>state management solutions</b> such as <b>Redux, Zustand, or Recoil.</b></p><br><br></li><li><p>Experience with <b>performance tuning, lazy loading, and optimizing Lighthouse scores.</b></p><br><br></li><li><p>Familiarity with <b>CI/CD pipelines</b> and <b>DevOps practices for front-end deployments.</b></p><br><br></li><li><p>Strong knowledge of<b> RESTful APIs and GraphQL, </b>with experience in efficient data fetching strategies.</p><br><br></li><li><p>Excellent problem-solving skills and the ability to <b>debug complex front-end issues.</b></p><br><br></li><li><p>Strong communication skills, with the ability to collaborate effectively with designers, backend developers, and stakeholders.</p><br><br></li></ul><br><p><b>Must Have Skills</b></p><br><br><ul><li><p>React</p><br><br></li><li><p>Material UI</p><br><br></li><li><p>TypeScript</p><br><br></li><li><p>Storybook</p><br><br></li><li><p>SASS</p><br><br></li></ul><br><br><b>Location:</b>EG-Cairo, Egypt (Al Emdad & Al Tamween)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Information Technology<br> </div>
Security and Safety Experience in Manufacturing industry 3 to 5 years <br>The role: (2-3 sentences as explanatory introduction) The Security Supervisor is responsible for leading and coordinating security personnel, ensuring that all security operations are conducted effectively, safely, and in compliance with internal policies and regulatory requirements. This role acts as the first-line leadership for security teams, providing guidance, supervision, and operational oversight.<br>Your responsibilities: (maximum 10 points) Supervise and oversee the safety and security of all guests, personnel, and property under the manager's command. Assist in the control of the public to maintain order and security. Ensure passenger security in the station. Prevent unauthorized access to the system. Provide a deterrent to vandalism and inappropriate behavior of persons inside the stations. Assist in other station activities, e.g., crowd control. Support the Security and Traffic Management (STM) in case of an emergency or station evacuation. Supervise and coordinate the activities of security guards. Conduct regular inspections to ensure compliance with security protocols and procedures. Train and mentor security guards, guiding safety practices and protocols. Your profile/ qualifications: (maximum 10 points) Technical degree in a relevant field. Minimum 2 years of experience in the security or related field. Proven knowledge of all aspects of compliance. Relevant certification in security is preferred. Affinity with security measures and protocols. Arabic native speaker. High level of discipline. No objection to prosecution or any judicial record. Proven time management and organizational skills, effectively prioritizing tasks and meeting deadlines. Advanced written and spoken English, enabling effective communication.