Financial Analyst Jobs in Egypt

The Product Development Manager will be representing El Gouna Plus, meeting clients and platform partners, leading mega deals. This position requires a multidisciplinary architect who can maneuver between technical office life and the creative community. Standard products monitoring.<br>This role works closely with each company's executives, facilitating communication and determining how to meet the best interests of each partnered organization. Also communication and work with internal departments is key. A background of Architecture, interior design and FF&E is a must.<br>Plans and implements sales to specific, existing major accounts, suppliers, designers & owners. While growing relationships, identifying opportunities, and partnership management skills are critical. Requires full knowledge of the product line and its applications, along with a strong understanding of the client's objectives and challenges.<br>Key Responsibilities Key Account Management Deliver specialized support and service for new and existing El Gouna Plus platform accounts in line with organizational policies and procedures. Respond to complex customer enquiries while helping senior colleagues manage and maintain customer relationships. Customer Relationship Management / Account Management Develop and implement a relationship management plan for existing customer accounts to identify and build relationships with relevant decision makers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues. Collect feedback from identified customers or customer segments to ensure their needs are met, providing themes, summary analyses, and recommendations for changes based on customer input. Special Projects Lead the design and implementation process of internal special design projects for different departments. This part includes handling budgets, approvals and design processes with platform designers. Develop Standard Product In charge of developing all standard products that are related to the new real estate releases. Also develop new products related to older neighborhoods. El Gouna Plus supporting Arm Handel all related extra tasks for El Gouna Plus like presentations, events, digitalization and marketing communication. This is a key role to support in keeping El Gouna Plus a department that is always visible and productive. Knowledge, Skills and Experience10 years in Experience. Bachelor’s Degree in Architecture. Strong presentation skills (InDesign is a MUST) Strong communication skills Strong knowledge of architecture and interior design drawings Background knowledge of construction and art

Company Description Enterprise Business Solutions mea (EBS mea) is a professional IT and consulting services company dedicated to delivering high-quality technology solutions, business services, and strategic consultations. The company focuses on supporting client partners across Egypt, helping them compete effectively in today’s dynamic and fast-changing business environment. EBS mea works closely with organizations to understand their challenges and design tailored solutions that drive measurable results. The team is committed to long-term partnerships built on service excellence, innovation, and reliability.<br>Role Description The Sales Account Manager IT role is a full-time, on-site position based in Qesm 2nd 6 October. This role is responsible for managing and growing a portfolio of clients by promoting IT solutions and services, building strong relationships, and ensuring ongoing customer satisfaction. Day-to-day activities include identifying and qualifying new leads, conducting client meetings and presentations, preparing proposals, and negotiating contracts in coordination with internal teams. The Sales Account Manager will collaborate with technical and consulting staff to align solutions with client needs, follow up on projects and service delivery, and maintain accurate records in CRM or sales tracking systems. The role also involves monitoring market trends, participating in sales planning, and meeting defined sales targets and performance metrics.<br>Qualifications<br> <br>Strong account management skills, including maintaining and growing client relationships and driving customer satisfaction. Proven experience in customer service and communication, with the ability to handle inquiries, resolve issues, and present solutions clearly. Ability to perform lead generation activities, including prospecting, networking, and qualifying opportunities. Strong interpersonal and negotiation skills, with the capacity to work effectively with diverse stakeholders. Background in IT sales or technology solutions, with understanding of professional services and consulting offerings. Ability to work on-site in Qesm 2nd 6 October and collaborate with cross-functional teams. Organizational and time management skills, including maintaining accurate sales documentation and reporting. Bachelor’s degree in Business, IT, or a related field, or equivalent practical experience. Proficiency with CRM systems and standard office productivity tools. Fluency in English and Arabic, both written and spoken, is highly beneficial.

Company Description elämä.ai is a technology company focused on creating human-centric digital solutions that positively impact everyday life and support a better future. The team combines advanced software engineering with thoughtful design to build products that are both intelligent and intuitive. At elämä.ai, collaboration, innovation, and ethical use of technology are core values that guide product development and business decisions. Joining the company means contributing to impactful projects in a dynamic environment where new ideas are encouraged and continuous learning is supported. Role Description The Software Project Head is a full-time, on-site leadership role based in Heliopolis. This role oversees the end-to-end delivery of software projects, including planning, requirements gathering, project scoping, and defining milestones and timelines. The Software Project Head coordinates cross-functional teams, manages resources, and ensures alignment between technical execution and business objectives. Day-to-day responsibilities include leading project meetings, tracking progress, resolving risks and dependencies, and maintaining clear communication with stakeholders. The role also involves mentoring team members, enforcing quality standards, and continuously improving processes to deliver reliable, scalable, and maintainable software solutions. Qualifications Strong project management skills, including planning, scheduling, risk management, and stakeholder communication. Solid background in software development practices, SDLC, and modern engineering methodologies (e.g., Agile, Scrum, or similar). Experience leading cross-functional technical teams and coordinating work across engineering, product, and QA. Ability to translate business needs into clear technical requirements, user stories, and prioritized backlogs. Proficiency with project and collaboration tools (e.g., Jira, Trello, Confluence, or equivalent) and basic understanding of version control systems. Strong analytical and problem-solving skills, with the ability to make data-informed decisions under time constraints. Excellent written and verbal communication skills in English; additional languages are a plus. Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or a related field; advanced degrees or relevant certifications (e.g., PMP, Scrum Master) are an advantage. Previous experience in a similar leadership role in software projects or product development environments. Demonstrated ability to work on-site in a collaborative setting, foster an inclusive team culture, and support professional growth of team members.

Al-Futtaim Automotive is looking for an experienced and customer-focused Service Advisor to join our Aftersales team in Cairo.<br>About the Role The Service Advisor will manage the end-to-end customer service journey for vehicle maintenance and mechanical repairs — from customer reception and accurate diagnosis capture through repair authorization, progress updates, quality confirmation, invoicing, and vehicle handover. The role will play a key part in delivering Honda-standard customer care, achieving revenue targets, and supporting long-term customer retention.<br>What You Will DoWelcome customers professionally, understand their concerns and service requirements, and ensure a smooth service reception experience. Open and maintain accurate repair orders, documenting customer concerns, vehicle condition, required approvals, and all relevant information. Prepare clear and accurate estimates, explain required and recommended repairs, and promote relevant maintenance, parts, and value-added services based on customer needs. Maintain proactive communication with customers throughout the repair journey, including updates on progress, costs, additional work, and delivery timelines. Coordinate closely with workshop control, technicians, Parts, Warranty, and support teams to remove bottlenecks and ensure on-time vehicle delivery. Confirm repair completion and quality checks, review invoices for accuracy, explain completed work and future maintenance requirements, and ensure a professional vehicle handover. Support customer retention through post-service follow-up, complaint resolution, future booking opportunities, and accurate customer and vehicle data management. Ensure compliance with Honda standards, company policies, safety requirements, warranty procedures, and data privacy requirements, while contributing to continuous improvement initiatives.<br>What Equips You for the Role Bachelor’s degree in Mechanical or Automotive Engineering, or an equivalent relevant qualification.2–5 years of experience in automotive service, customer service, workshop reception, or a related field; dealership experience is preferred. Basic knowledge of automotive systems, maintenance requirements, repair processes, and workshop terminology. Good command of Arabic and working proficiency in English, both written and spoken. Proficiency in Microsoft Office; experience with a Dealer Management System (DMS) is an advantage. Valid driving license is preferred. Strong customer focus, communication, active listening, and relationship management skills. Strong attention to detail, problem-solving, teamwork, and cross-functional coordination skills. A consultative approach to selling, with the ability to handle objections and manage customer concerns professionally.

Job Description About the Role We are seeking an experienced Microsoft Dynamics CRM Manager to lead our Customer Relationship Management initiatives and oversee the implementation, customization, and optimization of our Dynamics 365 platform. This role will drive CRM strategy, manage technical teams, and ensure successful delivery of CRM solutions that support business growth and customer engagement across digital banking services. The ideal candidate will have strong experience in Microsoft Dynamics CRM (on-premises) implementations, integrations with enterprise systems, and leadership of CRM development teams. Key Responsibilities CRM Strategy & Leadership Define and execute CRM strategy aligned with business objectives. Lead the planning, design, and implementation of Microsoft Dynamics CRM solutions. Act as the primary point of contact for all CRM initiatives. Lead and mentor CRM developers and technical teams. Implementation & Technical Management Oversee full lifecycle CRM implementation projects. Manage Dynamics CRM infrastructure and system performance. Design and implement customizations including:Entities Forms Views Workflows Business process flows Plugins Manage integrations with enterprise platforms such as core banking systems, telephony platforms, and marketing tools. System Optimization Monitor CRM performance and implement improvements. Manage CRM governance including security roles and data standards. Provide expert troubleshooting and technical support. Conduct regular system audits and health checks. Required Qualifications Experience8+ years experience with Microsoft Dynamics CRM / Dynamics 365Minimum 3 years in a CRM leadership or management role Proven experience delivering end-to-end CRM implementation projects Technical Skills Dynamics CRM customization and configuration C# plugin development Dynamics CRM SDKWeb APIs and integrations Power Automate Azure Logic Apps SQL Server & SSRSActive Directory & IISPower BIProfessional Skills Strong leadership and stakeholder management Project management experience (Agile / Scrum) Excellent communication and analytical skills Preferred Qualifications Experience within digital banking or financial services Integration experience with core banking systems such as Temenos CRM data migration and ETL tools (SSIS, Kingsway Soft) Azure Dev Ops experience Microsoft Dynamics certifications (MB-200, MB-210, MB-220, MB-230)

Company Description Isotech Egypt is part of an international engineering and manufacturing group that provides integrated solutions for the pharmaceutical, healthcare, cosmetic, and food industries. The company designs and delivers projects and equipment in compliance with global standards such as EU GMP, US FDA c GMP, WHO GMP, and PIC/S GMP. With decades of experience in pharma and medical sectors, Isotech focuses on tailored, high-quality solutions that support advanced project design, efficient process management, and energy-saving initiatives. The team is committed to long-term partnerships by offering full lifecycle services to customers worldwide, from concept through implementation and ongoing support.<br>Role Description The Sales Specialist is a full-time, on-site role based in El Sadat City, responsible for driving sales of engineering and manufacturing solutions to clients in the pharmaceutical, healthcare, cosmetic, and food industries. Day-to-day responsibilities include identifying and qualifying leads, conducting client meetings and presentations, and preparing proposals that align with technical and regulatory requirements. The role involves maintaining strong relationships with existing customers, responding to inquiries, providing product and service information, and ensuring a high level of customer satisfaction. The Sales Specialist will collaborate closely with technical and project teams to understand solution capabilities, support client negotiations, and follow up on opportunities to meet sales targets. The position also includes participating in training sessions, market research, and reporting on sales activities and trends to management.<br>Qualifications<br> <br>Strong Communication skills, including clear presentation, negotiation, and interpersonal abilities. Proven Customer Service skills, with a focus on building trust, handling inquiries, and resolving issues professionally. Demonstrated Sales skills, including lead generation, opportunity management, and closing deals in B2B environments. Experience in Training, such as delivering product or solution briefings to clients and internal teams. Sales Management capabilities, including pipeline tracking, forecasting, and adherence to sales processes. Background in pharmaceutical, healthcare, or industrial solutions sales is highly beneficial. Ability to work on-site in El Sadat City, manage time effectively, and collaborate across cross-functional teams. Bachelor’s degree in Business, Engineering, or a related field, or equivalent practical experience. Proficiency in using CRM tools and standard office software for reporting and communication. Fluency in English and Arabic, both written and spoken, is an advantage.

<p><h4>Job purpose</h4> <p>The QS engineer is responsible for quantity take-off, measurement, cost estimation, payment certification, and commercial documentation for construction projects. The role requires accuracy, drawing interpretation capability, and strong commercial awareness.</p> <h4>Functional responsibilities</h4> <p><strong>Quantity take-off & measurement</strong></p> <ul> <li>Perform accurate quantity take-offs from engineering drawings, specifications, and BOQ documents.</li> <li>Measure executed works for interim payment applications, subcontractor evaluations, and commercial reporting.</li> <li>Maintain organized measurement records and ensure quantities are traceable and auditable.</li> </ul> <p><strong>Tendering, estimation & contract support</strong></p> <ul> <li>Support tender preparation, cost estimation, pricing inputs, and commercial comparisons.</li> <li>Review technical and commercial documents to identify measurement gaps, scope risks, and pricing assumptions.</li> <li>Support contract administration through BOQ analysis, variation measurement, and billing documentation.</li> </ul> <p><strong>Billing & payment certification</strong></p> <ul> <li>Prepare and review payment certification documents and support billing procedures.</li> <li>Coordinate with site, planning, cost control, and finance teams to validate progress quantities and payment status.</li> <li>Assist in evaluating variation orders and claims from a quantity and measurement perspective.</li> </ul> <h4>General responsibilities</h4> <p><strong>HR proficiency:</strong><br> Ability to obtain updated soft and technical skills related to the job.<br> To have a vision and a plan for the career path and how to achieve it.</p> <p><strong>Delivery:</strong><br> Perform the planned activities to meet the operational and development targets as per delivery schedules.<br> Utilize resources effectively to achieve objectives within efficient cost and time.<br> Provide a periodic report formatted by detailing the deviation and execution of planned tasks.</p> <p><strong>Problem-solving:</strong><br> Solve any related problems that arise and escalate any complex operational issues.</p> <p><strong>Quality:</strong><br> Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.</p> <p><strong>Business process improvements:</strong><br> Coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.</p> <p><strong>Compliance:</strong><br> Comply with related policies, procedures, and work instructions.</p> <p><strong>Health, safety, and environment:</strong><br> Ensure compliance with relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.</p> <h4>Qualification</h4> <p>Bachelor in civil engineering or architectural engineering</p> <h4>Experience</h4> <p>4 to 6 years</p> <h4>Skills</h4> <ul> <li>Cost estimating</li> <li>Construction engineering</li> <li>Procurement</li> <li>Reporting</li> </ul></p><p></p>

Company Description Raya CX provides next-generation business process outsourcing and customer experience management services for clients across diverse industries. Since 2001, Raya CX has been a trusted partner for customer service, technical support, and global service operations for Fortune 1000 companies in North America, Europe, the Middle East, and Africa. The company operates from highly competitive and skilled labor markets, offering integrated outsourcing solutions that enhance service quality and efficiency. Raya CX relies on advanced technology, strong operational strategies, and a culture of continuous improvement and innovation to deliver consistent value to its clients. Candidates joining Raya CX can expect a professional environment focused on excellence in customer experience.<br>Role Description This is a full-time, on-site Customer Service Representative – English (Fluent) role based in Qesm El Maadi. The role involves handling inbound and outbound customer interactions via phone, email, chat, or other channels, ensuring timely and accurate responses in English. The Representative will listen to customer inquiries, provide information, resolve issues, and escalate complex cases when necessary, while maintaining a positive and professional tone. Daily responsibilities include documenting interactions, updating customer records, following established procedures, and meeting performance targets related to quality, productivity, and customer satisfaction. The role also requires collaboration with team members and supervisors to share feedback, improve processes, and support a consistent, high-quality customer experience.<br>Qualifications<br> Demonstrated skills in Customer Service and Customer Support, with the ability to handle diverse inquiries and issues effectively. Experience contributing to Customer Satisfaction and Customer Experience, focusing on empathetic communication and problem resolution. Previous work in Customer Service Representative roles or similar customer-facing positions is preferred. Fluent spoken and written English, with clear communication and active listening abilities. Strong interpersonal skills, patience, and resilience when dealing with challenging situations. Ability to work on-site in Qesm El Maadi, adhere to shift schedules, and perform in a fast-paced environment. Basic computer literacy and comfort using CRM systems, ticketing tools, and communication platforms. High school diploma or equivalent required; post-secondary education in business, communications, or related fields is an advantage.

<p>At PwC, our people in project portfolio management focus on optimising project portfolios to drive strategic business outcomes. These individuals oversee project selection, prioritisation, and resource allocation to facilitate successful project delivery. In project management at PwC, you will oversee and coordinate various projects to facilitate successful delivery within budget and timeline. You will leverage strong organisational and communication skills to effectively manage teams and stakeholders. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn t clear, you ask questions, and you use these moments as opportunities to grow. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Respond effectively to the diverse perspectives, needs, and feelings of others. Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. Use critical thinking to break down complex concepts. Understand the broader objectives of your project or role and how your work fits into the overall strategy. Develop a deeper understanding of the business context and how it is changing. Use reflection to develop self awareness, enhance strengths and address development areas. Interpret data to inform insights and recommendations. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.</p><p><strong>Desired Candidate Profile</strong></p><p>Degrees/Field of Study required: </p><p>Degrees/Field of Study preferred: </p><p>Required Skills Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Business Process Improvement, Communication, Costing, Creativity, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, IT Project Lifecycle, Learning Agility, Optimism, Process Mapping, Process Standardization, Program Management, Project Budgeting, Project Coordination, Project Delivery, Project Documentation, Project Governance {+ 19 more}</p><p>Desired Languages (If blank, desired languages not specified)</p><p>Travel Requirements Not Specified</p><p>Available for Work Visa Sponsorship? No</p><p>Government Clearance Required? No</p>

Knowledge & Technical Skills Required Have the skills necessary to create and maintain a data management framework that establishes roles and responsibilities for data governance and decision making to meet the enterprise's data objectives and goals. Responsible for loading and validating data into the data management framework Responsible for building end to end lineage for all data assets within the data management framework Investigate data quality related issues and able to identify root causes and build solution plan Investigate data management platform related issues and optimize performance Have the skills necessary to understand organization data & current analytical landscape complex data models Database expert and able to perform environment assessment & optimize performance up to max extend within available resources Knowledge of industry leading data quality and data protection management practices Knowledge of data governance practices, business and technology issues related to management of enterprise information assets and approaches related to data protection Knowledge of data related government regulatory requirements and emerging trends and issues Understand the overall core concepts for analytics and data management Monitors usage of the data management platform to identify potential capacity overloads and bottlenecks Collaborates with different stakeholders to identify, define, develop and implement new requirements Participates in writing and reviewing functional specifications and design reviews Able to design and development of the ETL environment, processes, programs, and scripts to acquire data from source systems and inject to analytical landscape. Provides support for technical issues and ensuring system availability Support the analysis and documentation of data capture to execute upon reporting requirements to meet business needs Remains current on data platform technologies, testing industry trends and best practices Ownership of projects and responsible for deliverables Ability to translate business requirements into technical solutions Strong interpersonal and relationship building skills, conducive to team development, work under own initiative. Ability to prioritize tasks and work concurrently on multiple tasks. Self-starter with "can-do" attitude, a must in a fast-paced business and technical environment Good to have advanced statistical and machine learning knowledge to discover similar data and subsets of data, helping users find the most relevant and trusted data the business needs. Additional responsibilities may be assigned<br>MUST HAVE10+ years Informatica Suite experience mainly in data management implementation (Should be well versed to use Informatica Enterprise Data Catalog, Axon Data Governance and Informatica Data Quality or any similar capability )10+ years of experience in software development10+ years of database experience and writing shell scripts<br>Certification specifications if any Educational Qualifications Bachelors or master’s in computer engineering, Computer Science, MIS, or Information Management

Company Description Pioneer Media Academy is a specialized training institution focused on developing talent in media arts and communication. Located in 6th of October City, the academy offers practical, industry-aligned programs for individuals seeking careers in television, radio, digital media, and related fields. Learners gain hands-on experience with modern media tools and techniques, guided by experienced professionals. The academy aims to prepare participants for real-world media environments through intensive training, workshops, and applied projects. Pioneer Media Academy provides a dynamic, creative atmosphere that supports skill growth and professional development.<br>Role Description The Telesales Specialist will work full time on-site at Pioneer Media Academy in 6th of October City, engaging prospective learners and partners by phone to promote the academy’s programs and services. Day-to-day responsibilities include making outbound calls, responding to inbound inquiries, explaining course offerings, and guiding potential participants through the enrollment process. The role involves maintaining accurate records in the CRM system, following up on leads, and meeting individual and team sales targets. The Telesales Specialist will collaborate with the marketing and training teams to align messaging, provide feedback from customers, and support promotional campaigns. This position requires consistent professional communication, adherence to sales processes, and a strong focus on delivering a positive experience for every contact.<br>Qualifications<br> Candidates should possess strong Communication skills, including clear phone etiquette and the ability to explain information in an engaging, professional manner. Candidates should possess Sales skills, including lead qualification, persuasive closing techniques, and experience working toward measurable targets. Candidates should possess Customer Service and Customer Support skills, ensuring inquiries are handled promptly, respectfully, and with problem-solving focus. Candidates should possess Training-related skills, such as the ability to understand learning programs and explain their value to potential participants. Relevant qualifications include prior telesales or call center experience, familiarity with CRM or lead management tools, and basic computer literacy. Additional beneficial qualifications include strong organizational skills, resilience in a fast-paced environment, teamwork, and proficiency in both written and spoken English and Arabic.

Company Description ETISAL International Group is a leading Business Process Outsourcing (BPO) company serving clients across the Middle and Far East, with a strong focus on customer-centric solutions. The organization specializes in consultative and customized services that address the unique business needs of each client, helping them focus on core operations and better serve their own customers. ETISAL International combines global coverage, cultural understanding, and industry best practices to deliver high value, distinct, and innovative outsourcing services. The company is committed to transparency, flexibility, integrity, and a passion for service, continuously enhancing its management and operational standards. ETISAL also places strong emphasis on human capital, quality, and the use of state-of-the-art technologies to exceed client expectations. Role Description This full-time, on-site Customer Service Agent | Business Startups in Dubai role is based in Cairo, Egypt. The Customer Service Agent will support entrepreneurs and businesses looking to establish or grow their operations in Dubai by handling inbound and outbound customer interactions via phone, email, and digital channels. Daily tasks include responding to inquiries about business setup processes, services, and requirements, providing clear and accurate information, and guiding customers through documentation and procedural steps. The role involves maintaining up-to-date knowledge of relevant regulations and service offerings, documenting all interactions in CRM systems, and escalating complex cases to senior team members when needed. The Customer Service Agent is also expected to meet performance targets, uphold service quality standards, and collaborate with colleagues and supervisors to improve workflows and customer experience. Qualifications Strong customer service and communication skills, including active listening, clear verbal and written communication, and professional phone etiquette. Problem-solving and analytical abilities, with capacity to understand customer needs, interpret business setup requirements, and provide accurate guidance. Organizational and time management skills, including the ability to handle multiple inquiries, prioritize tasks, and maintain accurate records. Basic technical proficiency, including comfort with CRM systems, office productivity tools, and digital communication platforms. Ability to work in a fast-paced, target-driven environment while maintaining attention to detail and service quality. Background or interest in business, entrepreneurship, or government and regulatory

Company Description Aura Communication is a leading HR outsourcing, staffing, and payroll outsourcing consultancy founded in 2012 and headquartered in Cairo, Egypt, with a branch in Miami, Florida, USA. The company supports organizations across Egypt and the wider MENA region, including Iraq, Syria, Jordan, Morocco, Algeria, and Saudi Arabia. Aura Communication operates as a trusted one-stop HRO/BPO partner, providing comprehensive workforce and business process solutions. Its diverse client base includes local and international companies seeking reliable, scalable, and high-quality service delivery. Team members join a growing, regionally connected organization with opportunities to work in fast-paced, client-focused environments.<br>Role Description This full-time, on-site C1 English CSR role is based in Cairo, Egypt and involves working rotational overnight shifts. The Customer Service Representative responds to inbound and outbound customer inquiries via phone, email, and chat, ensuring clear and accurate communication in C1-level English. Responsibilities include handling customer issues, providing product or service information, resolving complaints, and documenting interactions in the company’s systems. The role requires maintaining high standards of customer experience and satisfaction by following established procedures, meeting performance targets, and adhering to quality guidelines. Team members are expected to collaborate with colleagues and supervisors to escalate complex cases, share feedback, and support continuous process improvement.<br>Qualifications<br> Strong customer-facing skills, including Customer Service and Customer Support, with the ability to handle inquiries professionally and efficiently. Experience contributing to Customer Satisfaction and Customer Experience by resolving issues, managing expectations, and following up on open cases. Background working as Customer Service Representatives in call center or BPO environments, preferably with rotational or overnight shifts. C1-level proficiency in spoken and written English, with clear pronunciation and effective communication skills. Ability to work on-site in Cairo, Egypt, and flexibly adapt to rotational overnight schedules. Strong problem-solving, active listening, and conflict-resolution abilities, with attention to detail and accurate data entry. Comfort using CRM or call center systems and basic office software; prior BPO or outsourcing experience is an advantage. High school diploma or relevant tertiary education; previous customer service or contact center experience is preferred but not mandatory.

Acquires & grows base of BB customers in order to meet KPIs set. Build strong & healthy Business banking portfolio (asset & liability) within his assigned zone. KEY ACCOUNTABILITIESRelationship Management:Achieve communicated KPIs by strictly following his key performance activities (KPAs), (outbound calls, sales visits, cross sell activities) Report his KPAs on weekly basis to the business banking sales manager. Personally, and proactively build his area business banking portfolio of asset and liabilities. Keeps updated and learns in-depth the more complicated products offered by the competition. Grows the number of new account relationships via customer referrals, marketing leads and self-generated leads. Proactively assesses financial needs of customers. Responsible for achieving & delivering his/her targets in terms of acquisition, liabilities, asset and fee income for his/her Advising Zone. Assisting the Business banking Area Manager in periodically evaluating performance levels as defined in the business plan. Totally responsible for business banking acquisition for his advising zone. Provide customer technical advices and solutions. Quality & Services Ensure good customer acquisition in accordance to ADIB policies and processes. Efficiently handle new to bank customer’s inquiries for all BB products and consumer products. Ensure full and proper customer knowledge for all BB asset and liability products. Regularly promote the usage of other delivery channels via day-to day contacts with the customers. Ensure continuous flow of appointments at Advising Zone. CBE, Compliance, Audit, Procedures Responding to Compliance Dept. requirements in terms of obtaining proper approvals Ensure implementation of all Bank policies / procedures / KYC compliance requirements are in place Ensure following set procedures / policies as per designation letter. Ensure full adherence to credit policies and required documentations. And any other assigned tasks QUALIFICATIONS:Academic and professional qualifications University Degree Experience with (MS office excel), experience to demonstrate with good communication skills Strong analytical skills and observation to trends Good finance background Good presentation skills Product knowledge awareness Good understanding to the market offering scope of the business banking Experience and other requirements Years of experience: Officer: 2-5 years of experience in sales activities. Sr. Officer: 5-7 years of experience in sales activities.

About the Job:<br>Body Shop Production Engineer is responsible for the implementation of production processes related to assigned Body welding Line, by leading Line team leaders and operators to achieve production KPIs according to standards. Candidate shall demonstrate strict adherence to safety protocols, high-quality process possible, ensuring no dimensional or welding defect is built in Body Shop line. <br><br>Responsibilities: Safety:Enforce a strict safety culture in a high-risk environment involving robotics, high-voltage equipment, hoists and welding operations. Ensure full compliance with Personal Protective Equipment (PPE) for him and his team. Enforce a zero-tolerance policy for bypassing safety controls on robotics and welding equipment. Partner with the Safety & Environmental team to manage and mitigate risks associated with production processes. People:Lead, train, and mentor production team leaders and welding technicians in all production aspects including safety awareness and productive maintenance. Manage his team and evaluate their performance on a regular basis. Quality:Monitoring the real-time CMM, weld validation, dimensional control, and error-proofing on daily basis and apply process control techniques thru his team as per standards. Fast response to any feedback from quality gates and/or quality audit to contain and close issues properly. Work directly with the Quality team and ME team to resolve dimensional variation, welding defects, and equipment capability issues. Productivity:Achieve the daily production schedule for his responsible model line, managing the line to achieve takt time. Maximize equipment uptime and availability by working closely with the Maintenance team. Drive efficiency in the framing, welding, and metal finish processes by identifying and eliminating waste. Cost:Optimize consumable usage (welding wire, gas) and reduce scrap/rework to minimize cost. Control proper usage of PPEs to optimize the consumption rate.<br> Qualifications: Bachelor’s degree in engineering (Mechanical, Electrical, Welding) or a related field.1-3 years of experience in an automotive Production Body Shop. Strong technical knowledge of spot welding, bonding technologies, and geometric dimensioning is essential. Experience with CKD body assembly processes (working with pre-formed sub-assemblies). Proficiency in reading and interpreting CMM reports to drive dimensional improvements. A strong understanding of maintenance and reliability principles for automated equipment.

Company Description Talent Solutions is a workforce optimization and HR consulting firm that supports organizations in achieving their business objectives through customized solutions for different types of businesses. The company focuses on ensuring that each client’s workforce is equipped to drive success and sustainable growth. Talent Solutions provides a range of services, including business consultation, workforce management solutions, hiring services, payroll services, performance management, training, and medical insurance support. The team is committed to helping businesses create positive, productive work environments through practical, high-quality HR consultation.<br>Role Description The Veterinary Clinic Receptionist is a full-time, on-site role based in New Cairo. The receptionist is responsible for greeting clients and their animals, managing check-in and check-out processes, and ensuring a welcoming, organized front-desk environment. Daily tasks include answering phone calls, responding to inquiries, scheduling and confirming appointments, updating client records, and coordinating with veterinary staff regarding patient flow and room availability. The role also involves handling payments, processing invoices, managing basic administrative paperwork, and maintaining confidentiality of client and medical information. The receptionist will collaborate closely with veterinarians, technicians, and management to support efficient clinic operations and a positive client experience.<br>Qualifications<br> Candidates should possess strong receptionist and front-desk skills, including Receptionist Duties and experience in a Medical Office setting. Candidates should possess appointment coordination skills, including Appointment Scheduling and managing client bookings and follow-ups. Candidates should possess professional communication skills, including Phone Etiquette and clear, courteous interaction with clients and team members. Candidates should possess familiarity with Medical Terminology related to veterinary or healthcare environments. Strong customer service orientation and ability to handle sensitive situations with empathy and patience. Good organizational skills, attention to detail, and ability to manage multiple tasks in a fast-paced environment. Basic computer proficiency, including use of scheduling software and electronic records systems. Previous experience in a veterinary clinic, healthcare facility, or similar customer-facing role is preferred. High school diploma or equivalent; additional coursework or certification in administration or healthcare support is an advantage.

Company Description Raya CX is a next-generation business process outsourcing and customer experience management provider, supporting clients across diverse industries. Since 2001, the company has been a preferred partner for customer service, technical support, and global services for Fortune 1000 organizations in North America, Europe, the Middle East, and Africa. Raya CX operates from highly competitive and skilled labor markets, delivering consistent, high-quality customer interactions. Its integrated solutions are driven by advanced technology, robust strategies, and ongoing process optimization. The company focuses on continuous improvement and innovation to enhance both client outcomes and employee experience.<br>Role Description The French CS Agent (B2–C1) role is a full-time, on-site position based in Qesm 1st 6 October. In this role, the agent handles inbound and outbound customer interactions in French, including responding to inquiries, resolving issues, and providing information about products and services. Daily tasks include managing customer cases via phone, email, and chat, documenting interactions accurately, and following established procedures and service-level agreements. The agent collaborates with team leaders and support teams to escalate complex cases, ensure timely resolutions, and maintain high customer satisfaction. The role also involves adhering to quality standards, participating in coaching and training sessions, and contributing to a positive, inclusive team environment.<br>Qualifications<br> Strong French language proficiency (B2–C1) and good command of English for effective communication with customers and internal teams. Customer service skills, including active listening, empathy, problem-solving, and the ability to manage difficult or escalated interactions professionally. Basic computer and technical skills, such as working with CRM tools, ticketing systems, and standard office applications. Time management and organizational abilities to handle multiple tasks, prioritize workloads, and meet performance targets. Adaptability and teamwork, with a readiness to learn new processes, accept feedback, and collaborate in a multicultural environment. Previous experience in customer service, call centers, or BPO environments is an advantage. High school diploma or equivalent; a university degree in a related field is considered a plus. Availability to work full-time on-site in Qesm 1st 6 October, including flexible shifts if required by business needs.

Employer Overview A growing technology company providing digital solutions for the education sector, including software and communication platforms. The company serves educational institutions across the Egyptian and Saudi markets and is expanding its sales team to support business growth.<br>Job Summary The Senior Software Sales professional will be responsible for driving new business and selling software solutions to educational institutions. The role focuses on identifying opportunities, developing client relationships, managing the sales cycle, and achieving revenue targets across the target markets.<br>Key Responsibilities Identify and research prospective schools that match the company's target market. Generate and qualify leads through calls, emails, Linked In, referrals, and other outreach channels. Conduct discovery meetings to understand customer needs and recommend suitable solutions. Deliver engaging product demonstrations and present the value of the company's LMS, SMS, ERP, and communication solutions Prepare customized proposals, negotiate commercial terms, and close sales deals. Maintain an accurate sales pipeline, update CRM records, and provide sales forecasts. Build and maintain strong relationships with prospects and existing customers to drive retention, upselling, and cross-selling opportunities. Coordinate with internal teams (Marketing, Product, Customer Success, Implementation, Finance, and Technical Support) to ensure a seamless customer experience from lead generation through onboarding. Monitor market trends, customer needs, and competitor activities to identify new opportunities.<br>Qualifications Bachelor's degree in Business Administration, Marketing, Sales, or a related field.3+ years of experience in software, Saa S, EdTech, or technology sales. Experience selling to the education sector is highly preferred. Experience in the Egyptian and Saudi education markets is preferred Existing network within the education sector is an advantage. Strong communication and negotiation skills. Strong relationship-building and networking abilities. Strong business development mindset. Persuasive and confident communication style. Strong understanding of B2B software/Saa S sales. Understanding of the education technology market. Ability to conduct software/product demonstrations. Experience using CRM systems and sales tracking tools. Fluent English is a must. Ability to develop new business and generate sales opportunities. Ability to negotiate and close high-value B2B deals. Ability to work in a fast-paced, target-driven environment.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>About Bosta:&nbsp;</strong><br> Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt and KSA. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions.&nbsp;<br> We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.<br> <strong>Job Summary:</strong><br> You will be responsible for overseeing and managing the procurement activities of Bosta. This role requires a professional experience in administrative tasks, procurement processes, and vendor management. In this position you will ensure efficient and effective procurement operations to support Bosta’s needs.<br><br><p><b>Duties and Responsibilities:</b></p><br><ul><li>Manage the purchasing process of new and used fleet vehicles, including technical and price<br>comparison of offers.<br>• Purchase vehicle spare parts (original and alternative) with the right quality, quantity, and timing to<br>ensure continuous fleet operation.<br>• Coordinate with internal and external maintenance workshops to execute routine and emergency<br>vehicle maintenance.<br>• Build and maintain a database of approved suppliers for spare parts, vehicles, and maintenance<br>services, and evaluate their performance periodically.<br>• Negotiate pricing and contracts with suppliers and dealers to achieve the best value for cost.<br>• Track preventive maintenance schedules in coordination with the Fleet team to minimize breakdowns<br>and vehicle downtime.<br>• Prepare purchase requests and purchase orders for fleet needs and follow up until final delivery.<br>• Monitor the validity of vehicle licenses, insurance, and periodic inspections in coordination with<br>relevant authorities.<br>• Analyze fleet operating and maintenance costs periodically, and prepare performance and cost-saving<br>reports for management.<br>• Propose plans and policies to improve fleet procurement efficiency and reduce operating costs.<br>• Ensure full compliance with company policies and governance/transparency procedures across all<br>purchasing activities&nbsp;<br></li></ul><br><p><b>Job Requirements:</b></p><br><ul><li>Bachelor's degree in Business Administration, Engineering, or a related field.<br>• 4–6 years of procurement experience, with clear, hands-on experience in fleet procurement (vehicles –<br>spare parts – maintenance).<br>• Solid knowledge of vehicle types, spare parts, and their quality standards.<br>• Prior experience dealing with car dealers and authorized maintenance centers.<br>• Proficiency in ERP and procurement management systems, and advanced Microsoft Excel skills.<br></li></ul><br> </div>

<p>General Admin Duties</p><p>Meet contractual conditions of performance</p><p>Write reports on the project for management and for funders.</p><p>Review the work progress on a daily basis</p><p>Prepare internal and external reports pertaining to job status</p><p>Ensure that all project personnel receives an appropriate orientation to the organization and the project.</p><p>Training and development of subordinate employees to improve project performance and enhance individual career development.</p><p>Technical Duties</p><p>Managing all construction tenders, including tender invitations, arranging site visits, response to queries, tender opening, assessment of technical offers, etc. related to his project.</p><p>Review the project in-depth to schedule deliverables and estimate costs.</p><p>Oversee all on-site and off-site constructions to monitor compliance with project regulations.</p><p>Coordinate and direct construction workers and subcontractors.</p><p>Select tools, materials, and equipment, and track inventory.</p><p>Manage the equipment used to its full capacity to ensure effective operation.</p><p>Plan ahead to prevent problems and resolve any emerging ones.</p><p>Develop a schedule for project completion that effectively allocates the resources to the activities.</p><p>Execute the project according to the project plan.</p><p>Develop forms and records to document project activities.</p><p>Set up files to ensure that all project information is appropriately documented and secured.</p><p>Monitor the progress of the project and make adjustments as necessary to ensure the successful completion of the project.</p><p>Establish a communication schedule to update stakeholders including appropriate staff in the organization on the progress of the project.</p><p>Review the quality of the work completed with the project team on a regular basis to ensure that it meets the project standards.</p><p>Manage cash flow requirements for the projects and control expenditures within the limitations of the project budget.</p><p>Participate in the planning process for the project starting from the primary plan till handing over the certificate for the project.</p><p>Revise and approved all owner and subcontractor invoices.</p><p>Follow up and review all of the shop drawings cycle to make sure the cycle is well organized and on track.</p><p>Prepare all project reports related to the execution approved plan and cash flow.</p><p>Lead and attend operation meetings with his team to revise all plans for projects.</p><p>Support all the function departments related to his project.</p><p><strong>Desired Candidate Profile</strong></p><b>Qualifications</b><p>Bachelor's Degree in Civil / Architecture Engineering</p><p>A minimum of 10 up to 12 years of experience in a related field experience</p><p>Very Good English &amp; Arabic, other language is an asset</p><p>Ability to communicate effectively, both orally and in writing.</p><p>Ability to analyze and solve problems.</p><p>Ability to gather data compiles information and prepares reports.</p><p>Ability to supervise and train staff, including organizing, prioritizing, and scheduling work assignments.</p><p>Ability to foster a cooperative work environment.</p>