Financial Analyst Jobs in Egypt

Sales Manager – Laser Equipment / Energy-Based Devices (EBD) Location: Giza, Egypt Business Unit: Dermatology Sub-Business Unit: Laser Equipment / Energy-Based Devices (EBD) Reports to: Country Manager<br>About the Company Our client is an international healthcare and medical technology group operating across multiple markets, specializing in the distribution and commercial development of premium medical and aesthetic solutions from leading international suppliers. As part of its continued expansion in Egypt, the company is seeking an experienced Sales Manager to lead the commercial activities of its Dermatology and Aesthetic Devices business. Role Purpose The Sales Manager will lead the commercial strategy and sales execution for the assigned portfolio, driving revenue, profitability, market expansion, and customer development. The role will be responsible for leading and developing the sales team, strengthening relationships with key customers and healthcare professionals, expanding the customer base, and ensuring the successful commercialization of products and technologies.<br>Key Requirements Education Bachelor's degree in Biomedical Engineering, Science, Pharmacy, or a related field. Additional qualifications in sales, leadership, or commercial management are an advantage. Experience5–7 years of relevant sales experience, including proven team-management responsibilities. Strong experience in aesthetic devices, laser equipment, or energy-based devices (EBD) is highly preferred. Candidates from cosmeceuticals, dermatology pharmaceuticals, medical devices, or other high-value healthcare/equipment sectors may also be considered. Proven track record in customer management, business development, and achieving commercial targets. Experience with international suppliers and premium product portfolios is an advantage. Core Competencies Sales leadership and team management Commercial strategy and business development Market and customer understanding Sales planning, forecasting, and pipeline management Negotiation and closing skills Key-account and stakeholder management Strong presentation and communication skills Analytical and problem-solving capabilities Strategic thinking and commercial acumen Integrity and professionalism Ability to operate effectively in a structured, target-driven environment<br>Key Responsibilities Sales & Commercial Leadership Develop annual sales plans, forecasts, territory targets, and departmental budgets. Lead the sales team to achieve sales, gross profit, collection, and customer-development targets. Develop territory, account, market, and go-to-market strategies to support profitable growth. Monitor market trends, competitor activity, pipeline development, sales performance, and emerging technologies. Ensure achievement of sales forecasts and commercial commitments across assigned suppliers and product portfolios. Identify new business opportunities and expand the customer base. Align sales and marketing activities with the Country Manager and relevant business-development stakeholders. Customer & Market Development Build and maintain strong relationships with key customers, healthcare professionals, KOLs, suppliers, and other relevant stakeholders. Identify and develop strategic accounts and new market opportunities. Support product launches, product education, demonstrations, and market-development initiatives. Plan and manage congresses, conferences, customer events, and product-training activities within approved budgets. Represent the company professionally with customers, partners, and international suppliers. People Management & Team Development Lead, coach, and develop the sales team to achieve agreed commercial objectives. Conduct joint field visits and provide ongoing coaching and performance feedback. Set clear individual and team objectives and conduct regular performance reviews. Assess team capabilities and identify training and development requirements. Monitor team performance through CRM, pipeline, sales, and activity reports. Build a motivated, accountable, and high-performing sales organization. Support succession planning and career-development initiatives. Commercial & Operational Responsibilities Maintain accurate pricing, customer, sales, forecasting, pipeline, and activity records. Monitor pipeline quality, conversion rates, and overall sales performance. Ensure effective expense and budget management. Optimize the utilization of company resources. Coordinate technical training and sales-development activities with international suppliers and internal teams. Ensure compliance with company policies, procedures, regulatory requirements, and ethical standards. Provide accurate and timely commercial and management reporting. Key Performance Indicators (KPIs) Sales achievement versus annual and quarterly targets Gross profit versus budget Forecast accuracy and pipeline coverage/conversion New customer acquisition Key-account growth and customer retention Collection performance and overdue receivables Team productivity and target achievement Team capability development and retention Budget and operating-expense management CRM and management-reporting accuracy Achievement of supplier and portfolio commitments<br>Ideal Candidate Profile The ideal candidate is a commercially driven Sales Manager with proven experience leading sales teams and managing premium healthcare portfolios. Experience in medical aesthetics, dermatology, laser equipment, energy-based devices, medical devices, or related healthcare technologies will be highly relevant. Candidates who have worked with international suppliers and represented premium or technically complex product portfolios will be particularly well aligned with the role. This is a Giza-based opportunity with an international healthcare and medical technology group, offering the opportunity to lead and expand a specialized Dermatology & Aesthetic Devices business in the Egyptian market.

Department: Data Insights & Automation, Digital & Technology Platform Services. Location: Cairo, Egypt.<br>We are looking for a highly skilled and experienced Senior Data Mesh Platform Engineer with strong technical expertise in Azure and software engineering to join our team in Coca-Cola Hellenic Digital & Technology Platform Services (DTPS) as part of the Data Management Platforms team.<br>You will have the opportunity to contribute to the design, development, and continuous improvement of our enterprise Data Mesh Platform, enabling data-driven insights, predictive capabilities, and smarter decision-making for end users across all our countries.<br>The role involves close collaboration with business stakeholders and IT teams, with the opportunity to build scalable platform capabilities that enable integration and transformation of data from multiple systems into reusable data products powering analytical solutions and AI/ML models.<br>YOUR KEY RESPONSIBILITIES:• Design, develop, and maintain scalable platform solutions using Python, Object-Oriented Programming, and Spark.• Build and enhance platform capabilities using Azure services and frameworks such as Azure Data Factory, Azure Databricks, Azure SQL Database, Azure Data Lake Storage, Microsoft Fabric, and related technologies.• Work with stakeholders and Product Managers to understand required platform capabilities.• Contribute to the evolution and continuous improvement of the Data Mesh Platform roadmap and capabilities.• Support platform lifecycle management, including upgrades, operational stability, reliability, monitoring, and continuous improvements.• Participate in solution design, testing, troubleshooting, deployment, and operational excellence across Azure environments.• Contribute to engineering best practices, technical standards, and knowledge sharing across the team.• Stay updated with the latest Azure data technologies and best practices• Ensure that solutions are scalable, reliable, secure, and aligned with organizational standards and policies.• Collaborate with data scientists, BI analysts, and business stakeholders to understand requirements and translate them into technical solutions - including data products that feed AI/ML models built on Databricks.• Contribute to Agile/SAFe delivery processes, including technical planning and sprint execution.<br>ARE THESE YOUR SECRET INGREDIENTS?• Bachelor's degree in Information Technology, Computer Science, or related field.• 3+ years of experience in software engineering, platform engineering, or data platform engineering roles.• Practical experience in object-oriented programming, design patterns, software architecture• Understanding of algorithms and data structures, with focus on solving complex problems• Ability to write well designed and testable code• Proficiency in Python and Spark• Advanced knowledge of Azure data services and frameworks, such as Azure Data Factory, Azure Databricks, Azure SQL Database, Azure Data Lake Storage• Familiarity with data warehousing and business intelligence concepts and methodologies• Ability to work independently and deliver under ambiguity.• Excellent communication skills - able to translate technical concepts for business stakeholders and vice versa.• Excellent problem-solving and debugging skills.• Excellent spoken and written English• Communication, organizational and analytical skills Preferred Qualifications:• Practical experience with C/C++/Java/C# is a plus• Experience with real-time or near-real-time streaming pipelines (Azure Event Hubs, Apache Kafka, Spark Streaming).• Experience with CI/CD for data pipelines using Azure Dev Ops, Git, and infrastructure-as-code (Terraform).• Familiarity with Dev Sec Ops principles and experience working within the SAFe Agile framework.• Knowledge of SAP BW (extractors, transformations, queries, data export) and experience supporting BW migrations.• Knowledge about SAP BDC platform• Experience with big data technologies such as Hadoop, Spark, and Hive, and large data volume management.• Analytical and problem-solving mindset - you enjoy finding root causes, not just symptoms.• Databricks or Azure Data Engineer certification is a plus<br>ABOUT YOUR NEW TEAM:We are Coca-Cola Hellenic, a growth-focused consumer goods business and strategic bottling partner of the Coca-Cola Company. We bottle, distribute and sell an unrivalled range of products in 29 markets in Europe, Africa and Eurasia. As we do, we create value for all stakeholders, support socio-economic growth and build a more positive environmental impact. We bring together more than 30,000 people from over 70 nationalities, coming from five continents. The diversity of our markets, from mature to emerging economies, provides a wide range of attractive opportunities for growth. We nurture our talents. We give opportunities to people across all functions and levels, as well as different geographies, backgrounds and education. We are willing to take a risk on the people we believe in, even if they don’t have the perfect experience. We have faith in what every person can be. And although we have so much to be proud of, we always stay humble. We believe the real magic happens – for us and for you – when we OPEN UP.<br>AT COCA-COLA HBC, DIVERSITY HELPS US THRIVEAt Coca-Cola HBC, we are an inclusive employer that thrives on diversity. This means our environment provides equal opportunities for all, regardless of race, color, religion, age, disability, sexual orientation, or gender identity. Join us in nurturing a culture where everyone belongs and contributes to our collective success.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>If you combine strong mechanical engineering knowledge with a genuine commercial mindset and enjoy working directly with customers, this is an opportunity to take ownership of a growing market and help businesses solve technical challenges across clean process and filtration applications.<br> Our client is a global provider of advanced air filtration and clean process solutions serving commercial, industrial, and highly regulated environments.<br> Its solutions support organizations where air quality, process protection, controlled environments, and reliable filtration are critical.<br> Why This Opportunity Matters As an HVAC B2B Sales Engineer , you will sit at the intersection of engineering, customer relationships, and technical sales.<br> You will work directly with customers across Egypt to understand their applications, identify their technical requirements, and support the development of appropriate solutions.<br> This is a highly customer-facing role where technical credibility and the ability to understand customer needs are just as important as commercial drive.<br> The role is particularly suited to a Mechanical Engineer with experience in pharmaceutical or life sciences applications, ideally combined with exposure to HVAC, filtration, clean process, or related industrial solutions.<br> You will have significant ownership of your territory and customer relationships, with the expectation that you can operate independently while working as part of a broader international team.<br> What You'll Own Develop and manage customer relationships across Egypt within clean process, filtration, and related industrial applications.<br> Identify and develop new B2B sales opportunities across Pharmaceuticals, Life Sciences, Food &amp; Beverage, and other relevant industrial environments.<br> Visit customers and understand their technical applications, operational requirements, and challenges.<br> Act as a trusted technical point of contact, building credibility with customers through a strong understanding of their industry and applications.<br> Handle customer technical inquiries and work toward appropriate technical solutions based on their requirements.<br> Apply your knowledge of HVAC, filtration, clean process, and related applications to support customer requirements.<br> Support customers throughout the technical sales process, from understanding their requirements through solution discussions and commercial follow-up.<br> Build and maintain strong relationships with technical and commercial stakeholders within customer organizations.<br> Work closely with internal teams and colleagues across different functions and countries to support customer requirements and opportunities.<br> Develop your territory proactively, identify opportunities, and maintain consistent follow-up with existing and potential customers.<br> Represent the company professionally during customer meetings, site visits, technical discussions, presentations, and relevant industry activities.<br> Manage your activities independently and take ownership of customer relationships, opportunities, and follow-up across your territory.<br> Contribute to achieving sales objectives through consultative, technically credible B2B selling.<br> What You'll Get This role offers the opportunity to build your career at the intersection of engineering, technical sales, and customer relationship management.<br> You'll work directly with customers across Egypt, gain exposure to technically demanding applications, and develop your expertise in industries where filtration, clean processes, air quality, and operational performance are critical.<br> You'll also work within an international environment alongside colleagues from different countries and functions, while having significant autonomy and ownership of your customer relationships and market activities.<br> If you're a Mechanical Engineer who enjoys solving customer problems, building relationships, being in the field, and turning technical expertise into commercial value, this could be an excellent opportunity to take the next step in your technical sales career.<br> What Makes You Successful You'll thrive in this role if you are technically confident, commercially driven, customer-focused, and comfortable taking ownership without being heavily managed.<br> You should bring: A Bachelor's degree in Mechanical Engineering.<br> Supporting clients within the Pharmaceutical/Life Sciences or applications is important for this role.<br> 2–5 years of relevant experience in technical sales, sales engineering, application engineering, or a closely related customer-facing technical role.<br> Proven practical experience in HVAC, air filtration, industrial filtration, clean process applications, or related technical solutions.<br> Experience working directly with customers and understanding their technical requirements and applications.<br> The ability to translate customer requirements into appropriate technical solutions and communicate those solutions clearly.<br> A genuine interest in B2B technical sales and the ability to combine technical credibility with commercial awareness.<br> Strong communication and relationship-building skills, with the confidence to interact directly with customers and technical stakeholders.<br> A proactive, energetic, and self-motivated approach to work.<br> The ability to work independently, prioritize activities, manage customer follow-up, and take ownership of your territory.<br> Strong and fluent English and Arabic communication skills.<br> A valid driving licence and reliable access to a vehicle for business travel.<br> The flexibility and willingness to travel regularly across Egypt, including Cairo, Alexandria, and other governorates as required.<br> Particularly Relevant Backgrounds Candidates with experience in any of the following areas are particularly encouraged to apply: HVAC Sales Engineering Air filtration and industrial filtration Dust collection systems Clean process and controlled-environment applications Air quality and ventilation solutions Application Engineering related to HVAC, filtration, or dust collection Technical sales of HVAC, filtration, dust collection, or related industrial solutions</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Description Summary: </b></p><br><p><b><span>JOB SUMMARY</span></b></p><br><p>Coordinate and execute key QA function related to Governance, Culture sustainability and organizational QFS maturity</p><br><p><b><span>KEY DUTIES/RESPONSIBILITIES: </span></b></p><br><p><b><u>QFS Culture &amp; Capability Development</u></b></p><br><ul><li>Deliver QFS, GMP, HACCP, and food safety training programs to technicians and plant personnel, and assess training effectiveness against competency development plans and QMS requirements.</li><li>Lead the deployment and promotion of the QFS Near Miss program, including reporting, investigation, root cause analysis, corrective and preventive actions (CAPA), and effectiveness verification.</li><li>Conduct behavior-based Gemba walks and provide coaching to strengthen quality ownership and compliance across all operational areas.</li><li>Coordinate and drive QFS awareness campaigns and initiatives to enhance quality and food safety culture throughout the plant.</li></ul><p><b><u>Good Manufacturing Practices (GMP)</u></b></p><br><ul><li>Maintain and continuously improve GMP standards across all plant facilities and manufacturing areas.</li><li>Monitor and verify the effective implementation of GMP programs by both production teams and outsourced service providers.</li><li>Conduct GMP inspections, audits, and performance assessments, and communicate results to relevant stakeholders.</li><li>Ensure the effective execution of pest control programs, including contractor management, trend analysis, and availability of required tools and consumables.</li><li>Follow up on GMP-related corrective actions and verify their timely and effective closure.</li></ul><p><b><u>Performance Monitoring &amp; Continuous Improvement</u></b></p><br><ul><li>Execute process quality assurance plans and verification activities across manufacturing, packaging, warehousing, and distribution operations in compliance with KORE, CPS, applicable regulatory requirements, and ISO standards.</li><li>Lead and participate in quality and food safety risk assessments, ensuring effective mitigation actions and verification of their effectiveness.</li><li>Drive continuous improvement initiatives within the Food Safety Management System (FSMS), HACCP plans, prerequisite programs (PRPs), and food safety controls.</li><li>Validate and verify FSMS effectiveness through audit results, verification activities, performance reviews, and management reporting.</li><li>Analyze quality and process performance data using trend analysis, statistical process control (SPC), and process capability tools (Cp/Cpk) to identify opportunities for improvement.</li><li>Facilitate root cause analysis and problem-solving activities using structured methodologies and ensure sustainable corrective and preventive actions are implemented.</li><li>Manage non-conforming materials, products, and processes, ensuring proper investigation, disposition, and corrective action implementation.</li><li>Conduct CAPA effectiveness reviews and ensure long-term closure of identified issues.</li><li>Perform routine verification of HACCP plans, allergen management programs, food safety training plans, and other FSMS elements.</li><li>Monitor temperature and relative humidity compliance for inbound, in-process, and outbound materials and products.</li><li>Track, analyze, and report quality KPIs and process capability indicators to support operational excellence and continuous improvement objectives.</li><li>Support internal, customer, certification, and regulatory audits, ensuring effective follow-up and closure of audit findings.</li></ul><p><b><u>Projects, Validation &amp; Change Management</u></b></p><br><ul><li>Participate in cross-functional project teams and support the quality requirements of new projects and process changes.</li><li>Lead validation and verification activities for new products, ingredients, equipment, packaging materials, technologies, and manufacturing processes.</li><li>Develop, execute, and document validation protocols, trials, and reports to ensure compliance with quality and food safety requirements.</li><li>Manage change control activities and ensure all changes are assessed, approved, validated, and implemented according to established procedures.</li></ul><p><b><u>Food Safety &amp; Regulatory Compliance</u></b></p><br><ul><li>Ensure compliance with company food safety policies, regulatory requirements, customer standards, KORE requirements, and applicable certification schemes.</li><li>Support traceability exercises, mock recalls, food defense, and food fraud prevention programs.</li><li>Participate in food safety incident investigations and ensure appropriate corrective and preventive actions are implemented.</li><li>Promote continuous improvement of food safety performance through risk-based thinking and proactive management of food safety risks.</li></ul><p><b><u>EOHS</u></b></p><br><ul><li>Encourage appropriate positive attitudes towards EOHS.</li><li>Apply relevant EOHS policy and procedures.</li><li>Actively participate in near miss reporting, EOHS inspections, audits, and risk assessment.</li><li>Ensure all hazards and incidents are reported and investigated appropriately and suitable controls are implemented.</li><li>Has the authority to stop any activity that violates the company EOSH management system.</li><li>Participating in the Behavioral Based Safety (BBS) program</li></ul><p><b><u>Food Safety</u></b></p><br><ul><li>Fully committed to comply with the food safety policy and to the continuous improvement of the food safety system/framework.</li><li>Has the authority to stop any activity that violates the company QFS management system.</li></ul><p><b><span>RELATED JOB REQUIREMENTS/ QUALIFICATIONS</span></b></p><br><ul><li>Years of experience: 1– 3</li><li>A degree in a technical discipline, Food science, Chemical engineering, pharmacy or Science.</li><li>Awareness in quality and food industry.</li><li>Background in statistical Quality Control techniques.</li><li>Basic Knowledge in Quality and food safety standards</li><li>Knowledge in concentrate and Beverage Base manufacturing processes is an advantage.</li><li>Good Communication skills with different levels of the organization.</li><li>Basic knowledge of digital tools and applications</li><li>English &amp; Arabic proficiency</li></ul><p><b>Skills:</b></p><br><p><span><b>Location(s):</b></span></p><br>Egypt<p><span><b>City/Cities:</b></span></p><br><p><span><b>Travel Required:</b></span></p><br>00% - 25%<p><span><b>Relocation Provided:</b></span></p><br>No<p><span><b>Job Posting End Date:</b></span></p><br>October 30, 2026<p><b>Our Purpose and Growth Culture:</b></p><br><p>We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons <span>our company continues to thrive after 130+ years. Visit Our Purpose and Vision</span>&nbsp;to learn more about these behaviors and how you <span>can bring them to life in your next role at Coca-Cola.</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Think insurance is boring? Think again.</strong><br>Trufla Technology is a multinational Canadian company and the first of its kind – we offer a complete suite of digital solutions for the modern insurance brokerage. From SEO and web design, to lead management, branded customer service and API’s, Trufla provides a 360° digital strategy for brokerages and reimagines the way their customers interact with insurance.&nbsp;<br><strong>Trufla is leading a digital revolution</strong> that will transform the insurance industry! We’re growing fast, and we’re looking for visionaries to join our team of innovators and disruptors at our Cairo offices.&nbsp;<br>It’s our goal for Trufla to be the <strong>BEST place to work</strong>. A great corporate culture is one of our top priorities.<br><strong>Main Benefits:</strong><br><ul><li>Competitive Salary</li><li>Health Insurance</li><li>Gym Membership</li><li>Flexible Working Hours</li><li>Continuing Education Opportunities</li><li>Work from home</li><li>Team Building Activities</li><li>Milestone celebrations – work anniversaries, birthday celebrations, etc.</li></ul><strong>About the Role</strong><br>As Senior IT Specialist, you are the technical backbone of Trufla's day-to-day IT operations. You are an experienced, well-rounded IT professional who can handle complex technical issues independently, support junior team members, and work confidently across the tools and platforms that power Trufla's infrastructure.<br>This role is hands-on — you'll be the go-to person for escalated support, system administration, and ensuring our endpoints, identities, and core services are running smoothly and securely. You bring enough experience to work with minimal supervision and enough initiative to proactively identify and fix problems before they become incidents.<br><strong>Responsibilities</strong><br><strong>Technical Support &amp; Troubleshooting</strong><br><ul><li>Serve as the escalation point for complex technical issues that go beyond Tier 1 support</li><li>Perform onsite and remote diagnosis, analysis, and resolution of workstation, hardware, software, and network problems</li><li>Install, configure, test, maintain, and monitor end-user workstations, peripherals, and telephony equipment</li><li>Accurately document all hardware/software issues, resolutions, and asset changes</li><li>Liaise with third-party vendors and support teams as needed for issue resolution</li></ul><strong>Systems &amp; Platform Administration</strong><br><ul><li>Administer and support <strong>Microsoft 365</strong> services including Exchange Online, Teams, SharePoint, and OneDrive</li><li>Manage user accounts, groups, licenses, and policies in <strong>Microsoft Entra ID (Azure AD)</strong></li><li>Support endpoint management and compliance using <strong>Microsoft Intune</strong> — device enrollment, configuration profiles, compliance policies, and app deployment</li><li>Maintain asset records and device lifecycle tracking in <strong>Snipe-IT</strong></li><li>Support and maintain <strong>OpenVPN</strong> and remote access configurations for staff</li><li>Assist in managing cloud infrastructure components and connectivity (AWS, GCP, or Azure as applicable)</li><li>Contribute to the maintenance of network infrastructure including switches, routers, and firewalls</li></ul><strong>Security &amp; Compliance</strong><br><ul><li>Apply and enforce endpoint security standards, access control policies, and data handling procedures</li><li>Collaborate with the Country Manager on the implementation of SOC 2 compliance controls</li><li>Monitor systems for security events, anomalies, and vulnerabilities; escalate findings appropriately</li><li>Assist in executing and following up on penetration testing activities</li><li>Contribute to security awareness efforts and internal training delivery</li><li>Maintain familiarity with security frameworks including SOC 2, ISO 27001, and CIS Controls</li></ul><strong>Process &amp; Knowledge Management</strong><br><ul><li>Maintain up-to-date IT documentation including runbooks, knowledge base articles, and configuration records</li><li>Mentor junior IT team members and contribute to their technical growth</li><li>Participate in the on-call rotation for after-hours and weekend critical support</li><li>Assist in handling MAC (move, add, change) requests submitted by line managers</li></ul><strong>Qualifications</strong><br><ul><li>College diploma or university degree in Computer Science, Information Technology, or a related field</li><li><strong>3–5 years of hands-on experience</strong> in an IT support or systems administration role</li><li>Proficient in <strong>Microsoft 365 administration</strong> — Exchange Online, Teams, SharePoint, Entra ID, Intune</li><li>Experience with <strong>endpoint management tools</strong> (Microsoft Intune, Snipe-IT, or equivalent)</li><li>Working knowledge of <strong>VPN technologies</strong> (OpenVPN or similar)</li><li>Familiarity with <strong>cloud platforms</strong> such as AWS or GCP (basic administration and access management)</li><li>Understanding of IT security fundamentals and exposure to compliance frameworks (SOC 2, ISO 27001, CIS Controls)</li><li>Sound knowledge of PC hardware, networking concepts, and mobile device management</li><li>Experience with ticketing systems and ITSM processes</li><li>Able to read and understand technical manuals, procedural documentation, and OEM guides</li></ul><strong>Personal Attributes</strong><br><ul><li>Technically strong and self-sufficient — can troubleshoot and resolve complex issues independently</li><li>Clear and professional communicator in English, both written and verbal</li><li>Team player who actively supports colleagues and contributes to shared goals</li><li>Proactive and organized — identifies problems before they escalate</li><li>Reliable and accountable with a high attention to detail</li><li>Adaptable in a fast-paced environment with shifting priorities</li><li>Curious and self-driven — stays current on relevant technologies and best practices</li></ul><strong>Working Conditions</strong><br><ul><li>Sitting for extended periods of time</li><li>Dexterity of hands and fingers to operate a computer keyboard, mouse, and peripherals</li><li>Occasional lifting and transporting of moderately heavy objects such as computers and peripherals</li><li>Availability for periodic on-call after-hours support</li></ul><em>Trufla Technology is an equal opportunity employer and is committed to all forms of diversity in the workplace. </em><strong><em>All qualified individuals are encouraged to apply</em></strong><em>.</em><br>*<strong>After applying, complete your application by taking the required assessment below:</strong><br><span>https://app.testgorilla.com/s/6tcpu6p3</span><br> </div>

<p><h4>Who we are</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a voice core network engineer to design and deliver voice core, IMS and next-generation voice network solutions that support business and customer requirements. The role involves collaborating with multiple technology and business stakeholders, supporting solution design and implementation, analysing performance indicators, configuring core network platforms, and delivering virtual infrastructure lifecycle management activities. The successful candidate will contribute to the evolution of voice network services while ensuring reliable, scalable and high-quality solutions.</p> <h4>What you’ll do</h4> <li>Design voice core, IMS and next-generation voice network solutions aligned with business requirements and technology strategy.</li> <li>Develop solution designs and implementation procedures for voice network services and platforms.</li> <li>Perform laboratory and live testing activities, validate deployments and provide troubleshooting support to ensure service reliability.</li> <li>Collaborate with business, technology and operational stakeholders throughout the solution design and implementation lifecycle.</li> <li>Deliver virtual infrastructure engineering activities across telecommunications network platforms.</li> <li>Support performance analysis and provide insights that contribute to effective technical decision-making.</li> <h4>Who you are</h4> <li>A graduate in electronics engineering, telecommunications engineering, or a related discipline.</li> <li>Experienced in voice core CS and IMS mobile network environments, preferably within a telecommunications operator environment.</li> <li>Skilled in the configuration and integration of voice core and IMS network platforms and solutions.</li> <li>Experienced in analysing, creating and interpreting high-level and low-level technical designs.</li> <li>Knowledgeable in voice network protocols, call flows and telecommunications products.</li> <li>Familiar with virtualisation concepts, practices and infrastructure environments.</li> <li>Able to work effectively with cross-functional stakeholders across international teams.</li> <li>Demonstrates strong analytical thinking, problem-solving and communication skills.</li> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <li>Opportunity to work on advanced voice core, IMS and next-generation network technologies.</li> <li>Exposure to international stakeholders and Vodafone markets across multiple countries.</li> <li>Experience contributing to major network transformation, enhancement and upgrade programmes.</li> <li>Involvement in both solution design and end-to-end delivery activities within a complex telecommunications environment.</li> <h4>What skills you will learn</h4> <li>Voice core and IMS solution design methodologies.</li> <li>Voice network implementation, testing and troubleshooting practices.</li> <li>Virtualised telecommunications infrastructure delivery and lifecycle management.</li> <li>Stakeholder management and collaboration across global technology teams.</li> <li>Performance analysis and technical decision-support techniques.</li> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>What you’ll do</h4> <h4>About the role</h4> <p>We are looking for a Cyber Security Assurance Tech Lead to join our team and play a key role in delivering and supporting penetration testing and security assurance activities across Vodafone’s digital environment. This role is responsible for performing penetration testing engagements, supporting security assessment activities, conducting vulnerability analysis, and ensuring the security posture of web applications, mobile platforms, networks, and cloud environments.</p> <p>As a Cyber Security Assurance Tech Lead, you will work closely with technical teams, vendors, and business stakeholders to identify, assess, and remediate security vulnerabilities while ensuring compliance with Vodafone’s cyber security policies, standards, and best practices.</p> <h4>Who you are</h4> <h4>Job responsibilities:</h4> <li>Perform penetration testing activities on web applications, mobile applications, networks, APIs, and cloud environments to identify security vulnerabilities and weaknesses.</li> <li>Support penetration testing activities conducted internally or through third-party vendors, ensuring proper execution and reporting.</li> <li>Conduct vulnerability assessments and security analysis, providing remediation recommendations to improve the overall security posture.</li> <li>Validate secure implementation and acceptance of new technologies, systems, and infrastructure in alignment with Vodafone security policies and standards.</li> <li>Perform regular security assurance activities on existing applications and environments to ensure continuous compliance and protection against emerging threats.</li> <li>Participate in security risk assessments for new projects and initiatives, ensuring security risks are identified and mitigated during early project phases.</li> <li>Collaborate with technical teams and business stakeholders to track and remediate penetration testing findings in a timely manner.</li> <li>Review and validate penetration testing reports, ensuring findings are properly documented with clear remediation guidance.</li> <li>Stay up to date with emerging cyber threats, vulnerabilities, attack techniques, and industry best practices to continuously improve penetration testing and security assurance capabilities.</li> <h4>Not a perfect fit?</h4> <p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p> <h4>What's in it for you</h4> <h4>Core competencies, knowledge, and experience</h4> <li>Strong knowledge of security frameworks and methodologies such as MITRE ATT&CK, NIST, OWASP, and CIS Controls.</li> <li>Hands-on understanding of penetration testing methodologies for web, mobile, network, API, and cloud environments.</li> <li>Familiarity with hardening and secure configuration practices for servers, databases, operating systems, and applications.</li> <li>Experience in vulnerability assessment, risk analysis, and providing security recommendations aligned with business requirements.</li> <li>Ability to work collaboratively with cross-functional teams to identify, prioritize, and remediate security vulnerabilities.</li> <li>Strong analytical, troubleshooting, and problem-solving skills with the ability to communicate technical findings to both technical and non-technical stakeholders.</li> <li>Relevant certifications are considered a plus (OSCP, eWPTX, eCPPT, CEH, PNPT, or similar).</li> <h4>Key activities</h4> <li>Follow internal delivery and governance processes to execute cyber security assurance and penetration testing activities in alignment with global and local security policies.</li> <li>Support the delivery of cyber security projects and assessments within agreed timelines and scope.</li> <li>Ensure all security assessment streams are progressing effectively and meeting their defined objectives.</li> <li>Prepare and issue reports and dashboards related to penetration testing and security assurance activities to Cyber Security and Technology Management.</li> <li>Coordinate and maintain effective communication with internal teams and external vendors involved in penetration testing and security assurance activities.</li> <li>Ensure security assessment activities and vendor deliverables are completed on time and according to required quality standards.</li> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increasing diversity, ensuring equal representation, and making Vodafone a place everyone feels safe, valued and included.</p></p><p></p>

<p><h4>Company overview</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Groupu2019s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>Lead and oversee the landscape design function across real estate developments, ensuring the delivery of high-quality, sustainable, functional, and aesthetically appealing outdoor environments. The role is responsible for ensuring all landscape designs align with the project vision, development brief, budget requirements, operational considerations, regulatory standards, and construction objectives while maintaining design excellence and compliance throughout the project lifecycle.</p> <h4>What you will do</h4> <ul> <li>Develop and prepare comprehensive landscape design scopes covering softscape, hardscape, irrigation systems, lighting coordination, site furniture, signage integration, and long-term maintenance requirements.</li> <li>Lead the technical evaluation and selection of landscape consultants, specialist designers, contractors, and tender bidders, ensuring alignment with project objectives and quality standards.</li> <li>Monitor and report on key landscape design performance indicators, including green area targets, planting quality, irrigation efficiency, public realm performance, accessibility, maintainability, and compliance with project and operational requirements.</li> <li>Manage the full landscape design lifecycle from concept development through schematic design, detailed design, tender documentation, construction support, and final handover.</li> <li>Direct and coordinate the work of landscape consultants and specialist sub-consultants to ensure timely delivery and adherence to project standards.</li> <li>Ensure compliance with all applicable Egyptian codes, authority requirements, environmental regulations, accessibility standards, and project approval processes.</li> <li>Collaborate closely with architecture, civil, MEP, irrigation, lighting, wayfinding, operations, and maintenance teams to deliver integrated, functional, durable, and buildable landscape solutions.</li> <li>Support project delivery during construction by overseeing landscape-related site activities, including material and plant approvals, mock-ups, RFIs, technical reviews, site coordination, and contractor engagement as required.</li> </ul> <h4>Required skills to be successful</h4> <ul> <li>10-12+ years of experience in landscape architecture, landscape design, public realm design, or design management within real estate development, consultancy, mixed-use developments, hospitality, retail, or large-scale urban projects.</li> <li>Proven experience leading landscape design projects across all stages, from concept design through construction and handover.</li> <li>Strong expertise in landscape design leadership, consultant management, planting design review, and hardscape and softscape coordination.</li> <li>Solid understanding of irrigation systems, landscape lighting coordination, public realm design, and sustainable landscape practices.</li> <li>Experience in technical design reviews, material selection, mock-up evaluations, authority approvals, and contractor coordination.</li> <li>Strong project management and organizational skills, with the ability to manage multiple projects and stakeholders simultaneously.</li> <li>Excellent communication, presentation, and stakeholder management skills, with the ability to collaborate effectively across multidisciplinary teams.</li> <li>Proficiency in AutoCAD, Revit, SketchUp, Adobe Creative Suite, and landscape design documentation tools.</li> </ul> <h4>What equips you for the role</h4> <ul> <li>Bacheloru2019s degree in landscape architecture, urban landscape design, civil engineering, or a related field.</li> <li>Professional certifications related to landscape architecture, urban design, sustainability, or project management are considered an advantage.</li> <li>Strong understanding of landscape design standards, authority requirements, environmental regulations, accessibility standards, and construction methodologies.</li> <li>Demonstrated ability to lead consultants, influence stakeholders, and deliver high-quality landscape solutions aligned with project objectives.</li> <li>Excellent command of English, both written and spoken.</li> <li>Strong leadership, strategic thinking, stakeholder management, communication, and influencing capabilities.</li> </ul> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational, and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement, and construction of mega-projects and the leasing, operation, and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services, and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed-use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>

<p><h4>Who we are</h4> <p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking an individual to support the integration, implementation and delivery of services, products, tariffs and promotions within billing and front-end systems. This role combines system configuration, quality assurance, and testing activities across key applications within the Vodafone Customer Care and Billing (CCB) platform, ensuring accurate delivery and performance of business services.</p> <h4>What you’ll do</h4> <ul> <li>Perform quality management activities, including defining test cases, creating test customers, executing batch test scenarios, and validating test invoices</li> <li>Execute regression testing for Product Service Manager (PSM) and Customer Billing Manager (CBM) package deliveries</li> <li>Analyse test results for services, products, tariffs, promotions, and layout configurations</li> <li>Maintain and update technical documentation and the team knowledge base</li> <li>Ensure availability of applications and hosted servers across UNIX platforms</li> <li>Troubleshoot and resolve database-related issues</li> <li>Execute standard operational requests related to ALM and Totalview</li> <li>Support the delivery and validation of business rules and layout requirements within billing systems</li> </ul> <h4>Who you are</h4> <ul> <li>Holds a degree in engineering, computer science, or a related field</li> <li>Possesses 1–3 years of experience in IT operations or engineering</li> <li>Demonstrates strong knowledge of BSS and OSS systems</li> <li>Has solid expertise in Oracle relational databases, SQL, UNIX, Linux, and Perl</li> <li>Familiar with MS Office tools and documentation methodologies</li> <li>Understands billing systems and their operational context</li> <li>Works effectively both independently and collaboratively across teams</li> <li>Communicates clearly and manages time and priorities efficiently</li> <li>Approaches challenges with a logical, inquisitive, and solution-oriented mindset</li> <li>Maintains motivation and initiative in a fast-paced, results-driven environment</li> <li>Holds relevant database and/or Unix/Linux certifications (preferred)</li> <li>Brings hands-on experience with testing tools (advantageous)</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Opportunity to work on critical billing systems within a global telecommunications environment</li> <li>Exposure to end-to-end service delivery and system integration processes</li> <li>Collaboration with cross-functional teams across technology and business areas</li> <li>A supportive environment focused on continuous learning and improvement</li> <li>Experience working with globally recognised platforms and tools</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced testing and quality assurance techniques for billing systems</li> <li>Practical expertise in BSS/OSS environments and telecom processes</li> <li>Database troubleshooting and optimisation skills</li> <li>System integration and service delivery lifecycle understanding</li> <li>Stakeholder collaboration and technical documentation best practices</li> </ul> <h4>VOIS Equal Opportunity Employer Commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>Who we are</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a backend engineer to design and deliver next-generation automation solutions powered by artificial intelligence and generative AI. The role focuses on developing Python-driven, cloud-native systems that integrate enterprise platforms, APIs, and large language models to solve complex business challenges at scale. The individual will contribute to shaping automation architecture, supporting AI adoption, and ensuring solutions are secure, scalable, and production-ready.</p> <h4>What you'll do</h4> <li>Design, build, and optimise Python-based solutions with a focus on scalability and reliability</li> <li>Develop AI-powered automation solutions that combine traditional automation with GenAI and LLM capabilities</li> <li>Build and expose secure, reusable APIs to enable integration across enterprise systems</li> <li>Collaborate with cross-functional teams, including AI specialists, to develop automation architectures</li> <li>Apply system design principles to ensure modular, scalable, and maintainable solutions</li> <li>Leverage enterprise automation tools to orchestrate workflows and embed AI into business processes</li> <li>Provide technical guidance and contribute to the adoption of best practices in Python and AI-led automation</li> <li>Stay updated on advancements in AI, cloud technologies, and automation trends, contributing to innovation initiatives</li> <h4>Who you are</h4> <li>Experience in Python development for automation and AI solutions (3-6 years of experience)</li> <li>Hands-on exposure to LLMs, prompt engineering, fine-tuning, and inference optimisation</li> <li>Strong knowledge of API design and integration within enterprise or cloud environments</li> <li>Experience building cloud-native solutions using platforms such as AWS or GCP</li> <li>Familiarity with Python frameworks such as FastAPI or LangChain</li> <li>Solid understanding of system design, cloud architecture, and scalability patterns</li> <li>Experience with automation or orchestration tools is advantageous</li> <li>Strong problem-solving abilities and the capability to collaborate with diverse teams</li> <li>Experience supporting or mentoring peers is considered beneficial</li> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <li>Opportunity to work on cutting-edge AI and generative AI solutions at scale</li> <li>Exposure to global projects across Vodafone markets and partner ecosystems</li> <li>A collaborative environment that supports continuous learning and innovation</li> <li>Opportunities to contribute to technical strategy, architecture, and transformation initiatives</li> <li>Access to mentorship, knowledge sharing, and cross-functional collaboration</li> <h4>What skills you will learn</h4> <li>Advanced implementation of AI and LLM-based automation solutions</li> <li>Cloud-native architecture and scalable backend engineering practices</li> <li>API development and enterprise system integration</li> <li>Automation orchestration and workflow optimisation</li> <li>Innovation practices in AI-driven transformation and digital automation</li> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone careers website to avoid job scams and fraud.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Join Us</b> <br></span><p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p><br><br><br><b>Role Purpose</b> <br><p><span>Design, Plan, Deploy and Manage network infrastructure, including switches, routers, and wireless systems, to ensure seamless connectivity.</span></p><br><br><br><b>Key accountabilities </b> <br><p><strong>Key accountabilities and decision ownership:&nbsp;</strong></p><br> <ul> <li>Develop, implement &amp; maintain Network policies, standards and procedures in alignment with industry best practices &amp; compliance requirements for the customers.</li> <li>Design and implement LAN, WAN, SD-WAN, and data center networks</li> <li>Configure and support routing, switching, wireless, and VPN solutions</li> <li>Define standards and requirements to manage and Monitor network performance and resolve incidents</li> <li>Support network security integration with firewalls and other security solutions</li> <li>Maintain network documentation and diagrams</li> <li>Ensure compliance with network security and operational standards</li> <li>Configure and install network hardware and software.</li> <li>Troubleshoot connectivity issues and monitor network performance.</li> <li>Perform regular maintenance and firmware updates on network devices</li> </ul> <p><strong>Project Management:</strong></p><br> <ul> <li>Ability to manage other partners and provide advice and recommendations to ensure projects are delivered with required quality.</li> <li>Proactively identify opportunities for continuous improvement in service delivery processes.</li> <li>Ensure that Networking solutions adhere to regulatory requirements, industry standards, and organizational policies.</li> <li>Identify and mitigate risks throughout the delivery lifecycle.</li> </ul> <p><strong>Stakeholder Management:</strong></p><br> <ul> <li>Collaborate with internal teams and customer teams to ensure relations and teamwork is achieved.</li> <li>Drive innovation by exploring and adopting cutting-edge networking tools and methodologies.</li> </ul> <p><strong>Risk Management: </strong></p><br> <ul> <li>Oversee the establishment and implementation of contingency plans.</li> <li>Track service performance using key performance indicators (KPIs) and service level agreements (SLAs), providing regular reports to clients and senior management.</li> <li>Continuously assess security delivery processes and implement improvements to increase efficiency, reduce costs, and enhance customer satisfaction.</li> <li>Oversee the resolution of service issues and escalate complex problems as needed, ensuring swift resolution and minimal impact on clients.</li> <li>Identify potential risks to projects delivery and implement mitigation strategies to minimize disruption.</li> <li>Collaborate with other departments (e.g. sales, IT, product development) to introduce innovative solutions and services that add value to clients.</li> </ul> <p><strong>Compliance &amp; Auditing:</strong></p><br> <ul> <li>Ensure the Networks delivery aligns with the relevant regulations, compliance frameworks &amp; industry standards.</li> <li>Oversee internal &amp; external security audits to assess compliance &amp; identify areas for improvement.</li> </ul> <br><br><b>Core competencies, knowledge and experience</b> <br><ul> <li><span>3 to 5 Years Experience in Network solutions and devices implementations.</span></li> <li><span>Bachelor’s degree in computer science, Information Technology, Engineering, or a related field.</span></li> <li><span>Strong communication, interpersonal and presentation skills</span></li> <li><span>Proven teamwork skills, with the ability to work and influence others.</span></li> <li><span>Excellent command of Arabic and English</span></li> <li><span>Experience in large-scale Networking projects across diverse environments.</span></li> <li><span>Demonstrated expertise in areas such as Strong understanding of TCP/IP, routing, and switching</span></li> <li><span>Ability to troubleshoot complex network issues</span></li> </ul><br><br><b>Must have technical / professional qualifications: </b> <br><ul> <li><span>CCNA / CCNP or equivalent certifications</span></li> <li><span>Understanding of network security fundamentals</span></li> <li><span>Experience with Cisco, Fortinet, Juniper, F5, Trend Micro, Huawei, or similar platforms</span></li> <li><span>Strong understanding of ICT systems integration methodologies </span></li> <li><span>Relevant certifications such as CISSP, CISM, PMP, or ITIL are highly a nice to have.</span></li> <li><span>Strong knowledge of Network and Security frameworks and standards (e.g., ISO 27001, NIST CSF, PCI-DSS).</span></li> <li><span>Ability to understand and manage technical concepts and processes, bridging the gap between technical and non-technical stakeholders. </span></li> <li><span>Familiarity with Networks technologies and tools.</span></li> <li><span>Knowledge of quality assurance processes and tools to ensure that deliverables meet specified requirements and quality standards.</span></li> <li><span>Experience in managing changes to project scope, schedule, and requirements while minimizing disruption to project progress.</span></li> </ul><br><br><b>Who we are</b> <br><p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p><br> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p><br> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p><br> <p>Together we can.</p><br><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Job Objective</b> : The Center Manager (CM) acts as the general manager for a GEPD plasma Donation Center (DC), responsible for managing and optimizing the whole operations related to the DC including financial, marketing, administrative, regulatory, quality, personnel, systems, supplies, equipment and other infrastructure_x000C_acility-related controls. CM has the overall accountability for the daily operations, staff-related activities, quality control, compliance with all applicable policies &amp; regulations, optimize operational efficiency and establishes a work environment that foster operational excellence.</p><p>Key responsibility : People Management &amp; Development: Establish a work environment that foster operational excellence. Ensure all employees are properly, timely, and efficiently trained on the relevant technical areas. Provide regular feedback and coaching for centers employees. Develop &amp; retain talents, through regular meetings, goal check-ins, development plans, etc. Administer regular check-ins and year-end performance review &amp; development plans, etc. Assist in management of the recruiting process. Support and conduct teams trainings. Leading the periodic medicaloperational meetings. Serve as subject matter expert for operational-related policies and procedures, Plasma Donation System and Plasma Payment System.</p><p>Operations management: Supervise the operations within the center. Monitor donor recruitment and retention, ensure efficient donor flow, and implement donor retention improvement and corrective action plans. Attaining donation goals with the highest level of quality and compliance. Monitor net yields and implement improvement plans. Perform analysis of related data to promote efficient operations. Proactive operational processes enhancement and risk management. Oversees product and biohazard waste shipments: Ensures shipments meet regulatory specifications and product release requirements from the donor center; ensures accurate labeling and documentation; and authorizes final shipment. Resolve related facility issues and manage inquiries for facility information. Manage all aspects of financial oversight; setting annual budget and ensure center meets monthly financial targets. Provide leadership to ensure donor retention with high customer service levels. Create organizational culture and value systems which stimulate the morale and productivity Operate the center and manage employees to the highest standards of ethics and integrity. Provide strategic planning for donor center growth. With the marketing team, provide strategic inputs for marketing plans, follow up on execution, provide analytics and insights for optimization. Provide publicinstitutional presentations for awareness and donor recruitment activities Establish partnership with relevant governmental and private entities for brand equity and donors recruitment.</p><p>Quality &amp; Compliance: Ensure that the center is operating with high compliance level to companys policies, procedures and regulations. Deviation management and CAPA development with timely implementation. Manage centers audit processes and help to resolve any related issues. Ensure timely response and closure to audit observations. Fulfills all responsibilities as defined by Egyptian Drug Authority (EDA) for Responsible Person of a plasma collection center. Recommend changes and improvements to SOPs. Work closely with the center quality team to enhance the operational compliance and ensure that the proper risk mitigation plans are in place.</p><p>Back up for Center Physician: Part of the qualification for being a certified CM, is the onboarding and certification on center physician role, serving as backup at any time to fulfilling the business needs Donor acceptance and deferral according to the relevant policies and procedures. Observe and coach the donor center technicians and phlebotomists. Donor counseling to individuals with unacceptable results, Management of Donor Adverse Event Reactions and the appropriate level of care. Timely review of accumulated data to confirm established donor suitability, donor safety, and process enhancement plans . Recommend changes and updates to the center procedures. Provide education sessions to the center medical staff as needed. Learn, understand and be independent working with the PDS (Plasma Donor system) as it relates to the duties and responsibilities of this position. Provide aggregated medical data and insights to the medical director that in turns help in improving the center performance.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Academic experience required :</b> Essential: Bachelors Degree in medicine. Formal Qualification in the medical field. Diploma/masters degree in a core branch of Medicine, Egyptian Fellowship, or MBA in a Medical Related field.<br><b>Professional Experience Required :</b> Essential: Minimum 8 years of relevant experience Supervisory and people management experience for at least 3 years. Blood bank related experience. Experience in a GxP regulated environment and Quality standards. Desired: Experience in cGMP.<br><b>Computing Skills :</b> Proficiency in all Microsoft Office applications.<br><b>Personal Skills :</b> Leadership. Emotional intelligence. Assertiveness &amp; decision-making ability. Resourcefulness and proactivity. Strong communication skills. Critical thinking and problem solving. Teamwork and collaboration. Professionalism and strong work ethic. Excellent customer service. Organized and able to manage time effectively. Analytical. interpersonal skills. Ability to work within a highly regulated, labor intensive, fast paced medical environment. Ability to plan and execute activities for the improvement of overall operations.<br><b>Languages:</b> Excellent written and spoken English and Arabic.</p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Who we are</b> <br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation.<br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.<br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.<br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b> <br><p>We are seeking a BTS Incident Management Engineer to support Vodafone Germany Enterprise customers by resolving standard and complex technical incidents across fixed and cloud-based services. This role operates within a dynamic, customer‑critical environment, requiring strong analytical capability, structured troubleshooting skills, and confident German-language communication. The role is part of a 24/7 operational model and plays a key role in ensuring service continuity, customer satisfaction, and SLA adherence</p><br><br><br><b>What you’ll do</b> <br><ul> <li>Perform end-to-end incident troubleshooting, identification, and resolution for Vodafone Germany Enterprise customers.</li> <li>Resolve incidents within agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).&nbsp;</li> <li>Collaborate with internal competence teams, external carriers, and third-party partners to achieve timely incident resolution.</li> <li>Manage and update incident tickets accurately, ensuring transparency and clear communication throughout the lifecycle.</li> <li>Work on a rotational shift basis, covering 24/7 operations including weekends and public holidays.</li> </ul><br><br><b>Who you are</b> <br><ul> <li>An individual with 0–2 years of experience in network operations, technical support, or IP-based troubleshooting environments.</li> <li>You have foundational knowledge of IP and voice technologies, including routing, switching, and IP services such as DNS and DHCP.&nbsp;</li> <li>You demonstrate strong analytical and problem-solving skills in complex technical scenarios.</li> <li>You bring a customer-focused mindset with clear, confident communication skills.</li> <li>You are fluent in German (written and spoken) at a minimum C1 level.</li> <li>Familiarity with Vodafone fixed, mobile, and convergence products is desirable</li> </ul><br><br><b>Not a perfect fit?</b> <br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b> <br><ul> <li>Exposure to enterprise-scale network environments supporting Vodafone Germany customers.</li> <li>Opportunity to work within a globally recognised technology organisation.</li> <li>Hands-on experience in a 24/7 operational support model.</li> <li>Collaboration with cross-functional and international technical teams.</li> <li>A structured environment to build a strong foundation in incident and service management.</li> </ul><br><br><b>What skills you will learn</b> <br><ul> <li>Advanced incident management and troubleshooting methodologies.</li> <li>application of IP networking and voice technologies in enterprise environments.</li> <li>Stakeholder communication in customer-critical situations.</li> <li>SLA-driven operational excellence and prioritisation.</li> <li>Cross-team collaboration within large-scale telecom ecosystems.</li> </ul><br><br><b>VOIS Equal Opportunity Employer Commitment</b> <br><p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p><br><br><br><b>Join Us</b> <br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.<br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.<br>With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference</p><br><br><br><b>Alert</b> <br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.” #JDEnhancedByTARA</p><br><br><br><b>Follow us on social media and #StayConnected</b> <br><ul> <li>LinkedIn: https://www.linkedin.com/company/vois/</li> <li>Facebook:&nbsp;https://www.facebook.com/voisglobal</li> <li>Instagram:&nbsp;https://www.instagram.com/voisglobal/</li> <li>Chat with our employees:&nbsp;https://lnkd.in/dpkrcvR2</li> </ul><br><br><br> </div>

Additional Information Meals provided on duty and days off. Accommodation provided if required.<br><br>Job Number 26119093<br><br>Job Category Food and Beverage & Culinary<br><br>Location 16 Saray El Gezira Street, Zamalek, Cairo 11211, Egypt VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Managing Day-to-Day Operations<br><br> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br><br>Leading Food and Beverage Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws.<br><br>Ensuring Exceptional Customer Service<br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br><br>Managing and Conducting Human Resource Activities<br><br> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Additional Information Meals provided on duty and days off. Accommodation provided if required.<br><br>Job Number 26119093<br><br>Job Category Food and Beverage & Culinary<br><br>Location 16 Saray El Gezira Street, Zamalek, Cairo 11211, Egypt VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Managing Day-to-Day Operations<br><br> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br><br>Leading Food and Beverage Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws.<br><br>Ensuring Exceptional Customer Service<br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br><br>Managing and Conducting Human Resource Activities<br><br> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Marriott Hotels si impegna costantemente per ottimizzare l'arte dell'accoglienza, innovando in ogni occasione e mantenendo il comfort della familiarità in tutto il mondo. In qualità di responsabile dell'accoglienza in Marriott Hotels, contribuirai a mantenere la promessa di una "Meravigliosa ospitalità, sempre", offrendo un servizio attento, sincero e innovativo che sostiene e si fonda su questa tradizione viva. Con un nome che è sinonimo di ospitalità in tutto il mondo, siamo orgogliosi di darti il benvenuto per esplorare opportunità di lavoro con Marriott Hotels. Entrando a far parte di Marriott Hotels ti unirai a un portfolio di brand con Marriott International. Scegli un ambiente dove puoi svolgere al meglio il tuo lavoro, iniziare il tuo percorso verso i tuoi obiettivi, entrare a far parte di un fantastico team globale e diventare la versione migliore di te.<br><br>JW Marriott fa parte del portfolio di lusso di Marriott International ed è composto da oltre 100 bellissime proprietà in città d'accesso e in località turistiche uniche di tutto il mondo. JW ritiene che i dipendenti vengano prima di tutto: se i dipendenti sono felici, lo saranno anche i nostri ospiti. I dipendenti JW Marriott sono sicuri di sé, innovativi, autentici, intuitivi e continuano la tradizione del brand che porta il nome del fondatore dell'azienda, J. Willard Marriott. I nostri hotel offrono un'esperienza di lavoro completamente diversa dal resto, in cui farai parte di una comunità e godrai di un vero spirito di squadra con un gruppo eterogeneo di collaboratori. JW crea opportunità di formazione, sviluppo, riconoscimento e, soprattutto, un luogo dove perseguire le proprie passioni in un ambiente di lusso con un'attenzione particolare al benessere olistico. Il trattamento eccezionale degli ospiti inizia dal modo in cui ci prendiamo cura dei nostri dipendenti: è questo il nostro The JW Treatment™. Entrando a far parte di JW Marriott ti unirai a un portfolio di brand con Marriott International. Scegli un ambiente dove puoi svolgere al meglio il tuo lavoro, iniziare il tuo percorso verso i tuoi obiettivi, entrare a far parte di un fantastico team globale e diventare la versione migliore di te.

Additional Information Meals provided on duty and days off. Accommodation provided if required.<br><br>Job Number 26119093<br><br>Job Category Food and Beverage & Culinary<br><br>Location 16 Saray El Gezira Street, Zamalek, Cairo 11211, Egypt VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Managing Day-to-Day Operations<br><br> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br><br>Leading Food and Beverage Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws.<br><br>Ensuring Exceptional Customer Service<br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br><br>Managing and Conducting Human Resource Activities<br><br> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Marriott Hotels se esfuerza por mejorar el arte de la hospitalidad, innovando siempre que puede mientras mantiene el confort de lo familiar en todo el mundo. Como anfitrión de Marriott Hotels, nos ayudarás a mantener la promesa de “Una experiencia hotelera maravillosa, siempre” con un servicio cuidado y sincero, que se adelanta a las necesidades de los huéspedes, para así mejorar este legado vivo. Con un nombre que es sinónimo de hospitalidad en todo el mundo, nos enorgullece invitarte a consultar las oportunidades de empleo de Marriott Hotels. Al unirte a Marriott Hotels, te unes a una cartera de marcas con Marriott International. Estarás donde puedes llevar a cabo tu mejor trabajo, comenzarás a cumplir tu propósito, formarás parte de un increíble equipo mundial y te convertirás en tu mejor versión.<br><br>JW Marriott forma parte de la cartera de lujo de Marriott International y se compone de más de 100 hermosos hoteles en ciudades destacadas y ubicaciones de resorts privilegiadas en todo el mundo. JW cree que los empleados son lo primero, porque, si tú eres feliz, los huéspedes también lo serán. Los empleados de JW Marriott son confiados, innovadores, genuinos, intuitivos y llevan adelante el legado de la marca y del fundador de la empresa, J. Willard Marriott. Nuestros hoteles ofrecen una experiencia laboral inigualable, donde formarás parte de una comunidad y disfrutarás de verdadera camaradería con un grupo de colegas muy variado. JW crea oportunidades de capacitación, desarrollo, reconocimiento y, lo más importante, un lugar donde puedes seguir tu pasión en un ambiente de lujo enfocado en el bienestar holístico. El trato excepcional a los huéspedes empieza con el modo en que cuidamos a nuestros empleados. Este es el The JW Treatment™. Al unirte a JW Marriott, te unes a una cartera de marcas con Marriott International. Estarás donde puedes llevar a cabo tu mejor trabajo, comenzarás a cumplir tu propósito, formarás parte de un increíble equipo mundial y te convertirás en tu mejor versión.

<p><h4>Job summary</h4> <p>As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors.</p> <p>The Executive Butler is a department head with responsibility for the successful functioning and delivery of our critical and differentiating butler services to guests. You set the tone for and are primarily accountable to providing a seamless face to the guest pre-arrival, during the guest stay and at departure. Butler services are accomplished by directly managing the Butler team – comprised of Butlers and Butler Valets – and strong coordination with other departments. The Executive Butler leads by working to continually improve guest and associate satisfaction, and maximize the financial performance of the department.</p> <p>While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Executive Butler’s success is rooted in a deep passion for service, uncompromising standards, leadership excellence, the ability to anticipate needs, impeccable interpersonal skills and technology skills to successfully lead the Butler program.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>High school diploma or GED; 2 years of experience in butler services, guest relations, or related professional area; completion of a formal butler training program.</li> <li>OR</li> <li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; completion of a formal butler training program; no work experience required.</li> </ul> <h4>Core work activities</h4> <p><strong>Managing butler services</strong></p> <ul> <li>Manages day-to-day butler services operations verifying that quality and standards exceed the expectations of guests on a daily basis. This includes all pre-arrival activities, Butler Service Desk operations, and Butler staff in order to provide a seamless butler program for guests.</li> <li>Manages VIP guests. Recognizes repeat and important guests and builds rapport in order to develop personal guest contact, obtains preferences and proactively anticipates guest needs and requirement.</li> <li>Manages VIP guests’ schedules as appropriate to support potential needs.</li> <li>Manages the guest experience so that a high level of privacy is afforded and confidentiality is kept on behalf of VIP guests when possible.</li> <li>Supervises Butler Service Desk and verifies resources provide seamless services during the on-site guest journey.</li> <li>Conducts daily stand-ups and communicates clear and consistent messages through stand-ups regarding the Butler team updates and goals to produce desired results.</li> <li>Obtains list of check-ins and VIP guests both to prepare work assignments for the Butler team.</li> <li>Keeps the Butler team focused on the critical components of operations to drive guest satisfaction and the desired financial results.</li> <li>Encourages and builds mutual trust, respect, and cooperation among departments such as Front Office and Housekeeping whose touch points intersect with butler services and Butler team members.</li> <li>Serves as a role model to demonstrate appropriate behaviors and sets the bar for execution of butler services through training and mentorship.</li> <li>Continuously strives with the team to provide the bespoke and uncompromising services.</li> <li>Supports and trains other departments who deliver on signature services (e.g., housekeeping, room inspections, delivery).</li> </ul> <p><strong>Supporting management of front desk team</strong></p> <ul> <li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li> <li>Encourages and building mutual trust, respect, and cooperation among team members.</li> <li>Serving as a role model to demonstrate appropriate behaviors.</li> <li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li> <li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li> <li>Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.</li> </ul> <p><strong>Guest relations</strong></p> <ul> <li>Sets the standard and tone for how Butler team members drive guest relations.</li> <li>Coaches team members to recognize and build rapport with guests.</li> <li>Establishes processes to obtain guest preferences and proactively anticipate guest needs and requirements.</li> <li>Verifies Butler teams manage guests’ schedules to anticipate potential needs.</li> <li>Verifies Butler teams maintain a high level of privacy, discretion and confidentiality on behalf of guests when possible.</li> <li>Verifies Butler teams address guests' service needs in a professional, positive, and timely manner, consistent with company policy.</li> <li>Fosters positive guest relations by coaching team members to actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.</li> <li>Assists other employees to verify proper coverage and prompt guest service.</li> </ul> <p><strong>Managing departmental costs</strong></p> <ul> <li>Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.</li> <li>Manages department controllable expenses and cost per occupied room to achieve or exceed budgeted goals.</li> <li>Supervises and approves the budgeting and ordering of product and supplies in support of butler services.</li> <li>Manages departmental budget in such a way that the overall property financial goals are met, and supporting staff are educated on relevant details as appropriate.</li> </ul> <p><strong>Conducting human resources activities</strong></p> <ul> <li>Interviews, hires and develops Butler team members with the appropriate skills to meet the business needs of the operation.</li> <li>Communicates performance expectations in accordance with job descriptions for each position and monitors progress.</li> <li>Reviews staffing levels and modifies as appropriate so that butler services are delivered at the expected level, balanced with meeting financial and operational objectives. In reviewing staffing levels, creates monthly/weekly schedules, meeting departmental and individuals’ needs. Includes control of attendance by using software used by Human Resources Department.</li> <li>Establishes and maintains open, collaborative relationships with employees and verifies employees do the same within the team.</li> <li>Verifies recognition of employees is taking place across areas of responsibility.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><strong>&nbsp;Job Purpose</strong></span></span></p><br><br><p>The Assistant Manager, Mobile Banking Products &amp; Delivery is the Egypt business owner for assigned mobile and online banking capabilities, responsible for translating Retail Banking Group priorities into executable digital requirements, commercially viable propositions and successful customer launches.</p><br><p>The role owns assigned initiatives end-to-end from business requirement and business case through prioritization, stakeholder approvals, UAT, launch readiness, go-to-market and post-launch benefit realization. It acts as a key interface between Egypt Retail Banking, Group Digital / UAE teams, technology squads and control functions to ensure that the Egypt digital roadmap is delivered in line with customer, commercial, regulatory and operational objectives.</p><br><p>The position has expanded from project coordination / proxy ownership into a product ownership and commercialization role with measurable accountability for feature adoption, digital engagement, active usage, in-app cross-sell and delivery quality.</p><br><br><p><span><span><strong>Key Result Areas</strong></span></span></p><br><br><p><strong>A. Product Ownership &amp; Egypt Digital Roadmap</strong></p><br><ul><li><p>Own assigned Egypt mobile / online banking initiatives and represent the country business requirements throughout the product lifecycle.</p><br></li><li><p>Convert business needs into clear requirements, user stories, customer journeys, acceptance criteria and MVP / release scope.</p><br></li><li><p>Partner with the Mobile Banking Product Owner / squad, Group Digital and UAE teams to align Egypt priorities with the group backlog and Digital 3.0 roadmap.</p><br></li><li><p>Support the Quarterly Priority Meeting (QPM) process by consolidating, challenging and prioritizing country demand across Retail Banking products, segments and digital squads.</p><br></li><li><p>Maintain delivery visibility, dependency tracking, risk escalation and country commitment follow-up for assigned roadmap items.</p><br></li></ul><p><strong>B. Commercialization, Business Cases &amp; Go-to-Market</strong></p><br><ul><li><p>Develop business cases and commercialization plans for new features, journeys and propositions, including customer need, expected adoption, financial / commercial impact, cost impact and implementation dependencies.</p><br></li><li><p>Own go-to-market readiness for assigned launches including target segment, channel placement, customer communication, content approvals, FAQs, operational readiness, training and launch calendar.</p><br></li><li><p>Drive in-app cross-sell and product discovery opportunities across relevant Retail Banking products and ensure each launch has clear commercial and customer KPIs.</p><br></li><li><p>Conduct 30 / 60 / 90-day post-launch performance reviews and recommend corrective actions where expected benefits are not realized.</p><br></li></ul><p><strong>C. Customer Adoption, Engagement &amp; Experience</strong></p><br><ul><li><p>Drive adoption and active use of delivered capabilities through in-app placement, communication, education and targeted activation.</p><br></li><li><p>Contribute to the growth of credentialed users, digitally active customers and feature usage, and support improvement of Android / iOS app ratings through experience enhancements.</p><br></li><li><p>Analyze customer feedback, complaints, drop-offs, usage analytics and market benchmarks to identify product and journey improvements.</p><br></li><li><p>Work with CRM / communications teams on push, SMS, email, WhatsApp and in-app journeys linked to launch and adoption objectives.</p><br></li></ul><p><strong>D. Delivery, Regulatory &amp; Launch Governance</strong></p><br><ul><li><p>Coordinate business readiness across Technology, Operations, Marketing, Compliance, Legal, Risk, InfoSec and relevant vendors / squads.</p><br></li><li><p>Own business-side UAT planning, defect follow-up, sign-off readiness and launch acceptance for assigned initiatives.</p><br></li><li><p>Coordinate required CBE approvals / notifications, InfoSec reviews and penetration-testing dependencies through the relevant control owners before go-live.</p><br></li><li><p>Ensure production releases follow approved change, control and sign-off processes, with clear post-launch monitoring and issue escalation.</p><br></li><li><p>Maintain complete audit-ready documentation for requirements, approvals, UAT, business case, launch decisions and benefit tracking.</p><br></li></ul><p><strong>E. Digital 3.0 Localization &amp; Innovation</strong></p><br><ul><li><p>Assess and localize relevant Group Digital 3.0 capabilities for the Egypt market in line with customer need, technical feasibility and CBE requirements.</p><br></li><li><p>Support Egypt requirements for dashboard / product discovery, quick actions, notifications, personalization, transaction insights and other mobile experience enhancements.</p><br></li><li><p>Identify practical opportunities to improve time-to-market, customer experience and commercial outcomes using approved digital capabilities and emerging technologies.</p><br></li></ul><br><br><p><span><span><strong>&nbsp; Operating Environment, Framework and Boundaries, Working Relationships</strong></span></span></p><br><br><p><strong>Internal:</strong></p><br><ul><li><p>Head of Digital Banking &amp; Innovation; Senior Manager E-Channels; Retail Banking product and segment heads; NEO; KYC; Deposits; Assets; Payments; Website; CRM / CVM; Marketing; Operations; Compliance; Legal; Risk; InfoSec; Finance; PMO; local Technology and Group Digital / UAE squads.</p><br></li></ul><p><strong>External:</strong></p><br><ul><li><p>Technology / digital vendors and service providers as applicable; supports regulatory and third-party engagement through the responsible internal functions.</p><br></li></ul><br><br><p><span><span><strong>Problem Solving</strong></span></span></p><br><br><ul><li><p>Convert ambiguous or competing business requests into structured product requirements and prioritized delivery options.</p><br></li><li><p>Balance customer value, commercial benefit, regulatory requirements, operational risk, technology feasibility and limited squad capacity.</p><br></li><li><p>Resolve cross-functional dependencies and escalate material blockers early to protect committed delivery dates.</p><br></li><li><p>Use data, customer feedback and market intelligence to identify root causes and recommend practical product / journey improvements.</p><br></li><li><p>Operate effectively in a matrix environment where delivery resources and decision makers sit across Egypt and Group functions.</p><br></li></ul><br><br><p><span><span><strong>Decision Making Authority &amp; Responsibility</strong></span></span></p><br><br><ul><li><p>Own and recommend the business scope, requirements, priorities and commercialization approach for assigned mobile / online banking initiatives.</p><br></li><li><p>Challenge incomplete requirements, weak business cases or launches that are not commercially, operationally or control ready.</p><br></li><li><p>Recommend prioritization based on business value, customer impact, regulatory urgency, dependencies and delivery capacity.</p><br></li><li><p>Provide business acceptance / UAT recommendation for assigned initiatives and escalate unresolved risks prior to launch.</p><br></li><li><p>Own post-launch KPI tracking and recommend corrective action, enhancement or de-prioritization where expected benefits are not achieved.</p><br></li><li><p>Influence senior stakeholders and squads without direct authority to deliver country commitments within agreed timelines.</p><br></li></ul><br><br><p><span><span><strong>Knowledge, Skills and Experience</strong></span></span></p><br><br><ul><li><p>Bachelor’s degree in Business, Finance, Engineering, Technology or a related discipline.</p><br></li><li><p>Minimum 5–7 years of relevant experience in digital banking, fintech, digital product management, product ownership, digital channels, business analysis or product commercialization.</p><br></li><li><p>Strong understanding of mobile / internet banking journeys and Retail Banking products including accounts, deposits, cards, payments, transfers and digital servicing.</p><br></li><li><p>Hands-on experience with business requirements, user stories, Agile delivery, backlog prioritization, UAT, release management and go-to-market execution.</p><br></li><li><p>Commercial mindset with ability to build business cases and measure adoption, customer and financial benefits after launch.</p><br></li><li><p>Good understanding of banking control requirements including CBE approvals, InfoSec / penetration testing and production release governance.</p><br></li><li><p>Strong analytical, presentation, stakeholder-management, negotiation and written communication skills.</p><br></li><li><p>Ability to work with senior stakeholders, cross-functional squads and external vendors in a high-pressure, deadline-driven environment.</p><br></li><li><p>Excellent command of English and Arabic.</p><br></li></ul><br><br><br><br>Responsibilities:<br><ul><li> Own and represent Egypt's business requirements for mobile/online banking initiatives.</li><li> Translate business needs into clear, actionable requirements and user stories.</li><li> Partner with Mobile Banking Product Owner and Group Digital teams to align Egypt's priorities with the group's backlog and roadmap.</li><li> Support the Quarterly Priority Meeting process, consolidating and prioritizing country demand.</li><li> Maintain delivery visibility, track dependencies, and escalate risks for roadmap items.</li><li> Develop business cases and commercialization plans for new features and journeys.</li><li> Drive in-app cross-sell opportunities and ensure clear commercial and customer KPIs.</li><li> Conduct post-launch performance reviews and recommend improvements.</li><li> Analyze customer feedback and usage analytics to enhance the product and journey.</li><li> Coordinate business readiness across various functions and vendors for successful launches.</li></ul><br>Qualifications:<br><ul><li> Bachelor's degree in Business, Finance, Engineering, Technology, or a related field.</li><li> 5-7 years of experience in digital banking, fintech, product management, or commercialization.</li><li> Strong knowledge of mobile/internet banking journeys and Retail Banking products.</li><li> Hands-on experience with business requirements, Agile delivery, and release management.</li><li> Ability to build compelling business cases and measure post-launch benefits.</li><li> Understanding of banking control requirements, including CBE approvals and InfoSec.</li><li> Excellent analytical, presentation, and written communication skills.</li><li> Proven ability to work effectively in a matrix environment with diverse stakeholders.</li><li> Fluency in English and Arabic is essential.</li><li> A commercial mindset and a track record of successful product launches are preferred.</li></ul> </div>

<p><h4>Company description</h4> <p>Portaluna, a Morgans Originals Hotel</p> <p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know – connecting people to the city, the culture and the moment.</p> <p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p> <h4>Job description</h4> <h4>Responsibilities</h4> <strong>Operational management:</strong><br> <ul> <li>Oversee the in-room dining operations, including taking orders, preparing and delivering food, and ensuring accuracy and efficiency in the execution of service. Monitor the flow of orders from the kitchen to guest rooms, ensuring a smooth and streamlined process and seamless coordination between front-of-house and back-of-house teams.</li> <li>Ensure timely and high-quality delivery of in-room dining orders, with attention to detail in food presentation and guest requests.</li> <li>Ensure smooth coordination between kitchen and service teams to guarantee guest satisfaction.</li> <li>Maintain a thorough understanding of the menu offerings, including specials and promotions, ensuring all team members are knowledgeable.</li> </ul> <strong>Team leadership:</strong><br> <ul> <li>Lead, mentor, and train the in-room dining team, ensuring they adhere to service standards and operational procedures.</li> <li>Foster a collaborative and positive team environment, providing guidance and support to staff while maintaining high levels of performance.</li> <li>Conduct regular team meetings and training sessions to improve operational efficiency, service quality, and guest satisfaction.</li> <li>Set performance expectations, provide coaching and support, and recognize team achievements.</li> </ul> <strong>Guest experience & satisfaction:</strong><br> <ul> <li>Ensure exceptional guest experiences by delivering a personalized service with attention to detail in the in-room dining experience.</li> <li>Build and maintain strong relationships with repeat guests and VIPs, understanding their preferences and needs, and ensuring a personalized experience.</li> <li>Address any guest concerns or complaints regarding in-room dining promptly and professionally, working to resolve issues and ensure satisfaction.</li> <li>Proactively anticipate guest preferences and needs, offering customized service and menu suggestions to enhance their stay.</li> <li>Monitor guest feedback and consistently work towards improving the overall guest experience.</li> </ul> <strong>Revenue generation & upselling:</strong><br> <ul> <li>Collaborate with the F&B Operations Manager and F&B Director to develop pricing strategies for the in-room dining menu, ensuring profitability while maintaining competitive rates.</li> <li>Promote upselling and cross-selling of premium items, wines, and specialty services to enhance guest experience and increase revenue.</li> <li>Monitor sales and financial performance, identifying opportunities to improve revenue and control costs through efficient operations.</li> </ul> <strong>Inventory & stock control:</strong><br> <ul> <li>Oversee inventory control for in-room dining supplies, ensuring stock levels are maintained and orders are placed in a timely manner.</li> <li>Ensure the proper storage and handling of food and beverage items, as well as any other items used for room service.</li> <li>Monitor stock rotation and waste management, ensuring that supplies are fresh and utilized efficiently.</li> </ul> <strong>Staffing & scheduling:</strong><br> <ul> <li>Create and manage the staff schedule, ensuring proper coverage for peak times while maintaining efficient operations during off-peak hours.</li> <li>Oversee recruitment and onboarding of new staff, ensuring they meet the in-room dining's service standards.</li> <li>Provide continuous feedback to the team, conduct performance appraisals, and ensure training needs are met.</li> <li>Monitor performance and provide feedback to ensure high levels of customer satisfaction and adherence to operational standards.</li> <li>Support the development of team members, creating opportunities for growth and promoting internal talent.</li> </ul> <strong>Menu planning & quality control:</strong><br> <ul> <li>Collaborate with the Executive Chef, F&B Operations Manager, and F&B Director to review and update the in-room dining menu to reflect current trends, seasonal ingredients, and guest preferences.</li> <li>Ensure the quality and presentation of food and beverages meet the hotel’s high standards before being sent to the guest room.</li> <li>Maintain strict hygiene and food safety standards within the in-room dining service.</li> <li>Maintain strong communication with the kitchen team to guarantee timely food delivery and address any operational challenges.</li> </ul> <strong>Health, safety & compliance:</strong><br> <ul> <li>Ensure that all health, safety, and hygiene regulations are followed in the in-room dining department.</li> <li>Ensure all team members are trained in food safety and hygiene practices, and adhere to local and company standards.</li> <li>Monitor the cleanliness of all in-room dining equipment, staff uniforms, and work areas.</li> <li>Conduct regular checks to ensure compliance with local regulations, including food safety, fire safety, and employee health protocols.</li> </ul> <strong>Collaboration with other departments:</strong><br> <ul> <li>Work closely with other F&B outlets, housekeeping, and front desk to ensure seamless communication and coordination for smooth delivery of in-room dining services.</li> <li>Coordinate with housekeeping to ensure that any special guest requests are met, such as specific dietary requirements or preferences for room setups.</li> </ul> <strong>Administrative & reporting:</strong><br> <ul> <li>Prepare and submit weekly and monthly reports on operational performance, guest feedback, and financial results.</li> <li>Maintain records of guest preferences, complaints, and requests, using this data to improve services and meet guest needs.</li> <li>Maintain accurate records of inventory, sales, payroll, and employee attendance.</li> <li>Oversee the completion of daily reports and operational checklists, ensuring all tasks are performed in a timely and efficient manner.</li> </ul> <strong>Additional responsibilities:</strong><br> <ul> <li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li> </ul> <h4>Qualifications</h4> <strong>Abilities / key competencies / skills</strong><br> <p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p> <strong>Leading myself</strong><br> <ul> <li>Positive orientation</li> <li>Operational decision making</li> <li>Self-development & management</li> </ul> <strong>Leading others</strong><br> <ul> <li>Developing an empowered team</li> <li>Leading an engaged and diverse team</li> <li>Communication</li> </ul> <strong>Leading the business</strong><br> <ul> <li>Advocating guest passion</li> <li>Business planning and analysis</li> <li>Business improvement and change</li> </ul> <strong>Experience / certificates / education</strong><br> <ul> <li>Experience: Minimum of 2-3 years in a supervisory / leadership role in in-room dining operations, preferably in a luxury hospitality environment. Experience in financial management, revenue optimization, and cost control.</li> <li>Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field.</li> <li>Skills & attributes: <ul> <li>Strong leadership and people management skills.</li> <li>Excellent interpersonal and communication abilities.</li> <li>Attention to detail and strong organizational skills.</li> <li>Proven ability to manage multiple priorities and meet deadlines.</li> <li>Ability to handle confidential and sensitive information.</li> <li>Strong understanding of food and beverage trends, menu development, and service excellence.</li> <li>Proficiency in relevant software and MS Office Suite.</li> <li>Professional and well-presented at all times.</li> <li>Customer-centric approach with a passion for hospitality.</li> <li>Proactive problem-solver with a solutions-oriented mindset.</li> <li>Ability to work in a fast-paced, dynamic environment.</li> <li>Must be able to handle multiple tasks and adapt to changing priorities.</li> </ul> </li> <li>Language: <ul> <li>Excellent reading, writing and oral proficiency in English language.</li> <li>Ability to speak other languages and basic understanding of local languages will be an advantage.</li> </ul> </li> </ul> <h4>Additional information</h4> <p><strong>What awaits you...</strong></p> <ul> <li>The opportunity to join an international, innovative, and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li> <li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li> <li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li> <li>A competitive package and plenty of development opportunities.</li> </ul></p><p></p>

<p><h4>Job summary</h4> <p>As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors.</p> <p>The Executive Butler is a department head with responsibility for the successful functioning and delivery of our critical and differentiating butler services to guests. You set the tone for and are primarily accountable to providing a seamless face to the guest pre-arrival, during the guest stay and at departure. Butler services are accomplished by directly managing the Butler team – comprised of Butlers and Butler Valets – and strong coordination with other departments. The Executive Butler leads by working to continually improve guest and associate satisfaction, and maximize the financial performance of the department.</p> <p>While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Executive Butler’s success is rooted in a deep passion for service, uncompromising standards, leadership excellence, the ability to anticipate needs, impeccable interpersonal skills and technology skills to successfully lead the Butler program.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <ul> <li>High school diploma or GED; 2 years of experience in butler services, guest relations, or related professional area; completion of a formal butler training program.</li> <li>OR</li> <li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; completion of a formal butler training program; no work experience required.</li> </ul> <h4>Core work activities</h4> <h4>Managing butler services</h4> <ul> <li>Manages day-to-day butler services operations verifying that quality and standards exceed the expectations of guests on a daily basis. This includes all pre-arrival activities, Butler Service Desk operations, and Butler staff in order to provide a seamless butler program for guests.</li> <li>Manages VIP guests. Recognizes repeat and important guests and builds rapport in order to develop personal guest contact, obtains preferences and proactively anticipates guest needs and requirement.</li> <li>Manages VIP guests’ schedules as appropriate to support potential needs.</li> <li>Manages the guest experience so that a high level of privacy is afforded and confidentiality is kept on behalf of VIP guests when possible.</li> <li>Supervises Butler Service Desk and verifies resources provide seamless services during the on-site guest journey.</li> <li>Conducts daily stand-ups and communicates clear and consistent messages through stand-ups regarding the Butler team updates and goals to produce desired results.</li> <li>Obtains list of check-ins and VIP guests both to prepare work assignments for the Butler team.</li> <li>Keeps the Butler team focused on the critical components of operations to drive guest satisfaction and the desired financial results.</li> <li>Encourages and builds mutual trust, respect, and cooperation among departments such as Front Office and Housekeeping whose touch points intersect with butler services and Butler team members.</li> <li>Serves as a role model to demonstrate appropriate behaviors and sets the bar for execution of butler services through training and mentorship.</li> <li>Continuously strives with the team to provide the bespoke and uncompromising services.</li> <li>Supports and trains other departments who deliver on signature services (e.g., housekeeping, room inspections, delivery).</li> </ul> <h4>Supporting management of front desk team</h4> <ul> <li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li> <li>Encourages and builds mutual trust, respect, and cooperation among team members.</li> <li>Serving as a role model to demonstrate appropriate behaviors.</li> <li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li> <li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li> <li>Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.</li> </ul> <h4>Guest relations</h4> <ul> <li>Sets the standard and tone for how Butler team members drive guest relations.</li> <li>Coaches team members to recognize and build rapport with guests.</li> <li>Establishes processes to obtain guest preferences and proactively anticipate guest needs and requirements.</li> <li>Verifies Butler teams manage guests’ schedules to anticipate potential needs.</li> <li>Verifies Butler teams maintain a high level of privacy, discretion and confidentiality on behalf of guests when possible.</li> <li>Verifies Butler teams address guests' service needs in a professional, positive, and timely manner, consistent with company policy.</li> <li>Fosters positive guest relations by coaching team members to actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.</li> <li>Assists other employees to verify proper coverage and prompt guest service.</li> </ul> <h4>Managing departmental costs</h4> <ul> <li>Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.</li> <li>Manages department controllable expenses and cost per occupied room to achieve or exceed budgeted goals.</li> <li>Supervises and approves the budgeting and ordering of product and supplies in support of butler services.</li> <li>Manages departmental budget in such a way that the overall property financial goals are met, and supporting staff are educated on relevant details as appropriate.</li> </ul> <h4>Conducting human resources activities</h4> <ul> <li>Interviews, hires and develops Butler team members with the appropriate skills to meet the business needs of the operation.</li> <li>Communicates performance expectations in accordance with job descriptions for each position and monitors progress.</li> <li>Reviews staffing levels and modifies as appropriate so that butler services are delivered at the expected level, balanced with meeting financial and operational objectives. In reviewing staffing levels, creates monthly/weekly schedules, meeting departmental and individuals’ needs. Includes control of attendance by using software used by Human Resources Department.</li> <li>Establishes and maintains open, collaborative relationships with employees and verifies employees do the same within the team.</li> <li>Verifies recognition of employees is taking place across areas of responsibility.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p> <p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>