Financial Analyst Jobs in Egypt

<p>We are looking for a detail-oriented service manager to manage our service department and handle customer service interactions, reports, and repairs. The service manager's responsibilities include providing the highest level of customer service, developing lasting customer relationships, and managing the service team members. The service manager maintains a strong working knowledge of all industry standards and practices as well as the company's products and services.</p><p>To be successful as a service manager, you should display a strong sales-minded attitude as well as excellent leadership skills. You should also have the ability to develop and maintain strong, positive relationships with customers and third-party vendors.</p><ul><li><p>Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met.</p></li><li><p>Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers.</p></li><li><p>Assisting with or performing administrative tasks, such as managing and updating invoices, processing new orders, and tracking inventory.</p></li><li><p>Setting up and maintaining a service desk and evaluating its efficiency.</p></li><li><p>Resolving service desk problems and improving service methods to increase the service desk's productivity and customer service.</p></li><li><p>Monitoring department issues and client complaints to create methods to lessen recurring issues.</p></li><li><p>Auditing work and customer service to ensure the company's high standards, efficiency, and productivity goals are met.</p></li><li><p>Maintaining strong relationships with manufacturers, dealers, and sales representatives.</p></li><li><p>Helping to train new employees in company procedures.</p></li><li><p>Maintaining a strong working knowledge of industry regulations, restrictions, and laws, ensuring the company's adherence to these regulations, and remaining current on the industry's standards and new innovations, materials, tools, and processes.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in Mechanical Engineering, Electrical Engineering or a related field.</p></li><li><p>10+ years of experience as a service engineer, field service technician or similar role in technical support and maintenance.</p></li><li><p>Strong technical skills and knowledge of mechanical, electrical or electronic systems and components.</p></li><li><p>Knowledge of safety protocols and standards for working with machinery and equipment.</p></li><li><p>Excellent problem-solving and diagnostic abilities, with the ability to analyse and resolve technical issues efficiently.</p></li><li><p>Customer-focused attitude with strong communication and interpersonal skills.</p></li><li><p>Ability to work independently and as part of a team in a fast-paced and dynamic environment.</p></li><li><p>Willingness to travel to customer sites as needed and work flexible hours, including evenings and weekends.</p></li></ul><p></p>

<p>At Scatec, you get to work on something that matters. We develop, build, own, and operate renewable energy solutions that accelerate access to reliable and affordable clean energy. As part of a global and agile organization, you will work with skilled colleagues across functions and geographies, take real ownership, and contribute to a company driven by the vision of improving our future. At the heart of everything we do is our belief that we bring the energy the energy for change, connection, and growth. It shapes how we collaborate, innovate, and create impact together. If you are looking for a role where your contribution is visible, your development matters, and your work supports a more sustainable future, Scatec may be the right place for you. Ready to make an impact? Why this role matters We are currently looking for a Site Electrical Engineer in Nagah Hammadi for the Dandara project, Egypt. In this role, you will oversee all electrical activities on-site, track physical progress, and report on quality, timeline, cost, and HSSE (Health, Safety, Security, and Environment). You will engage daily with site supervisors from sub-suppliers and manage contractor relationships during the execution phase.</p><p>What you ll be doing In this role, you will: Supervise all electrical activities at the site, ensuring compliance with quality, time, cost, and HSSE standards. Manage construction of electrical works such as piles, trackers, metal structures, modules, fences, and tower erection. Review and approve construction documentation submitted by contractors. Monitor daily contractor progress and initiate corrective or recovery plans when needed. Handle technical queries and ensure construction follows the latest drawings and specifications. Coordinate with quality inspectors for inspections, audits, and witness points. Support technical assessments, investigations, and design reviews. Assist with NCR processes, corrective actions, and final inspections. Your work will support real decisions, real assets, and real operational outcomes. What you ll gain Professional growth through ownership, exposure, and meaningful contribution from day one. Hands-on experience in a role where the challenge is energising, fast-moving, and impactful.</p><p><strong>Desired Candidate Profile</strong></p><p>Degree in Electrical Engineering, Construction, or Technician. 5+ years of EPC experience in medium to large-scale construction projects. 1+ years of ground mount PV experience with tracker systems. Experience with PV module mounting structures (piling, ramming, predrilling, skid foundations). Knowledge of electrical industry best practice. Fluent in Arabic (spoken and written) and English.</p>

<p><h4>Job summary</h4> <p>Position assists casino manager in responsibilities related to daily casino operations. Position supports directing and training employees to serve guests and ensures proper standards are followed. Responsibilities include ensuring guest and employee satisfaction while maintaining the operating budget. Accountable for enforcing all legal obligations, professionally and consistently. Assists with enforcing policies and procedures to ensure casino operations in accordance with local gaming regulations.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <ul> <li>High school diploma or GED; 3 years experience in casino administration or related professional area. OR</li> <li>2-year degree from an accredited university; 1 year experience in casino administration or related professional area.</li> </ul> <h4>Core work activities</h4> <h4>Assisting in managing casino work, projects, and policies</h4> <ul> <li>Supports the scheduling, opening and closing of all table games, slot area and cashier operations.</li> <li>Assists with ensuring the integrity of all gaming activity and equipment in casino.</li> <li>Coordinates with surveillance regarding the overall security of gaming and non gaming areas.</li> <li>Assists with enforcing established credit play policy on assigned shift, to include extension of credit to qualified customers within the established guidelines.</li> <li>Liaisons with lead slot technician on adjustments and repairs of games.</li> <li>Coordinates and implements casino work and projects as assigned.</li> <li>Analyzes information and evaluates results to choose the best solution and solve problems.</li> <li>Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.</li> <li>Observes casino employees and provides feedback.</li> </ul> <h4>Maintaining casino goals</h4> <ul> <li>Achieves and exceeds goals including performance goals, budget goals, team goals, etc.</li> <li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li> <li>Submits reports in a timely manner, ensuring delivery deadlines.</li> <li>Ensures profits and losses are documented accurately.</li> <li>Maintains a strong accounting and operational control environment to safeguard assets.</li> <li>Promotes high visibility of casino in local market areas.</li> </ul> <h4>Ensuring exceptional customer service</h4> <ul> <li>Empowers employees to provide excellent customer service.</li> <li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li> <li>Sets a positive example for guest relations.</li> <li>Promotes positive customer relations.</li> <li>Monitors and handles guest complaints by following the instant pacification procedures.</li> <li>Interacts at the executive level with gaming customers, setting an example for the staff in the areas of courtesy and service.</li> <li>Provides guidance and professionalism on all disputes that may arise in the casino.</li> </ul> <h4>Additional responsibilities</h4> <ul> <li>Assists in other casino operations when needed.</li> <li>Participates in department wide projects and goals.</li> <li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.</li> <li>Demonstrates personal integrity.</li> <li>Uses effective listening skills.</li> <li>Demonstrates self confidence, energy and enthusiasm.</li> <li>Manages group or interpersonal conflict effectively.</li> <li>Informs and/or updates the executives and peers on relevant information in a timely manner.</li> <li>Manages time well and possesses strong organizational skills.</li> <li>Presents ideas, expectations and information in a concise well organized way.</li> <li>Uses problem solving methodology for decision making and follow up.</li> <li>Ensures that cleanliness and condition of each area meets designated standards.</li> <li>Records all progressive readings prior to casino opening and after closing.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’.</p> <p>In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<strong>Overview<br><br></strong><strong>We Are PepsiCo<br><br></strong>PepsiCo is a leading name in North Africa’s food and beverage industry, where our products are enjoyed by consumers daily across the region. We offer a robust portfolio of beloved brands like PEPSI, SEVEN-UP, DORITOS, CHEETOS and CHIPSY, designed to cater to the tastes and preferences of consumers. With a focus on local sourcing, production, and distribution, PepsiCo provides essential support to local economies and partners closely with communities throughout the region.<br><br><strong>Guiding Vision and Regional Impact<br><br></strong>PepsiCo’s vision aligns with our global goal to be the Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). This strategic transformation is committed to sustainable growth by putting people and the planet at the heart of our operations. In North Africa, this includes initiatives in responsible sourcing, waste reduction, and water conservation. Our regional programs empower local talent, boost employment, and provide support for local agriculture, particularly through partnerships with farmers and suppliers.<br><br><strong>Empowering Our People and Communities<br><br></strong>Our dynamic teams drive the PepsiCo culture in North Africa, embracing diversity and collaboration to solve local challenges and create innovative products. We are dedicated to fostering an inclusive workplace, one where every individual feels valued and empowered to be themselves. This commitment extends beyond our employees to positively impact the communities we serve, striving for shared growth and a healthier, more sustainable future for all.<br><br><strong>Diversity and Inclusion Commitment<br><br></strong>PepsiCo stands firmly behind our global commitment to diversity, equality, and human rights. We are proud to be an equal opportunity employer, ensuring a fair and welcoming workplace for all, regardless of age, gender, religion, disability, or any other characteristic. Our dedication to inclusion strengthens our workforce and helps drive our business forward, enriching both PepsiCo and the communities in North Africa.<br><br><strong>Responsibilities<br><br></strong>The Costing Analyst is responsible for ensuring the completeness of the IBM team's financial transactions and adhering to reporting guidelines. Prepare detailed monthly analysis and closely interact with operations, sales, and region teams to identify business opportunities &amp; better utilize SAP system.<br><br>Accountabilities<br><br>Financial Reporting:<br><br><ul><li>Manage costing process for Snacks businesses during month-end and its related month-end transactions</li><li>Ensure accuracy of Direct material and MOH reporting in accordance with PepsiCo Inventory policies and US GAAP</li><li>Lead IBM team to deliver all costing deliverables and meet reporting requirements as per agreed DTP (Desktop Procedures)<br><br></li></ul>Prepare monthly Costing reports, which include:<br><br><ul><li>Analysis of material revaluation account </li><li>Analyze PPV actual results with COC by material </li><li>Review MOH bookings among manufacturing cost centers</li><li>Review MOH allocation among factories, brands &amp; categories via reviewing allocation cycles</li><li>Compare MOH with production volume &amp; follow up on significant deviations</li><li>Analyze direct labor cost per plant &amp; compare it with production volume</li><li>Standard cost updates vs. the previous month and verifies the differences.<br><br></li></ul>Manage monthly review of Materials Usage Variance by material, Plant, &amp; Category which includes:<br><br><ul><li>Monthly MUV report comparing actual consumption by material, category, &amp; Plant to both operation and R&amp;D teams</li><li> Monthly meeting with operations and R&amp;D team to discuss variances &amp; variances percentages to identify current inefficiencies and agree on corrective actions.</li><li>Communication of agreed action plan to management in addition to follow-up on its implementation across all plants</li><li>Cause of change for business drivers month over month and year over year </li><li>Provide business recommendations on a monthly basis for finished goods based on actual activity rate analysis (MOH &amp; labor analysis) and support in Snacks balance sheet analysis</li><li>Manage SAP actualization process, including SAP/non-SAP checkpoints and accounts reconciliations.</li><li>Prepare analysis which include cause of change by commodity and by Price-Points for the snacks category.<br><br></li></ul>Performance Management Reviews<br><br><ul><li>Ensures correctness of the following on SAP;</li><li>Material master data</li><li>BOM changes/creation whether for standard or production version</li><li>Current BOM’s on SAP are up to standard and up to date</li><li>Review SAP standard cost release (raw material, packaging material and finished goods)</li><li>Work closely with business partners to support productivity initiatives<br><br></li></ul>Audit &amp; Compliance<br><br><ul><li>Support both external and internal audits for costing related matters</li><li>Ensure business compliance with Statutory, Legal and Taxation requirements, PepsiCo corporate and local business policies &amp; procedures, and ethical business practices</li><li>Partner with BPO (Business process Owner) and CO (Control Owner) in GCS and Fraud risk assessment, monitoring self testing and remediation of failures. Update GCS for Agro &amp; MIM process</li><li>Test costing GCS related controls</li><li>Ensure timely closure of; </li><li>Internal audit remediation and track progress</li><li>BAIC issues<br><br></li></ul>Planning and Forecasting<br><br><ul><li>Prepare required analysis for Supply chain and planning finance to develop and track financial metrics and validate assumption for productivity projects to ensure tangible savings are delivered to P&amp;L </li><li>Special Projects</li><li>work together with Ops team to do UAT testing for new system enhancements in plants.</li><li>Prepare required documentation and business case analysis with BIS to implement system enhancements of COGS and inventory management areas<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>+5 years’ experience in costing with 1 to 3 years of supervisory experience </li><li>Leadership experience and capability. Solid understanding of business levers.</li><li>Go-To-Person on Performance Metrics, Productivity Process, and Best Practices around Metrics.</li><li>Change management experience coupled with sound analytical abilities</li><li>Ability to work cross-functionally, cross-geographically, and across multiple cultures.</li><li>Strong internal and external communicator, influencer, and negotiator.</li><li>Ability to set and prioritize short-, mid-, and long-term objectives.</li><li>Bachelor of Accounting/Finance subject. Postgraduate qualification is preferable.</li><li>Partnering &amp; influencing Senior stakeholders (Plants managers).</li><li>Operations cross-functional interaction and alignment.</li><li>Costing &amp; Plant accounting experience.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>AI Business Analyst</strong><p><strong>The Opportunity</strong></p><br><p>This is not a role where you spend your week pulling reports people may or may not look at.</p><br><p>We want someone who can get inside the business, understand how Sales, Customer Success, Marketing, Payments, and Finance operate, and turn messy data and manual processes into scalable systems.</p><br><p>You will become one of the key owners of our revenue data and HubSpot environment, helping us understand what is happening across the customer lifecycle, improving how our teams operate, and building AI agents and automations that remove repetitive work.</p><br><p>You will have significant freedom to identify problems and build solutions.</p><br><p><strong>What Success Looks Like</strong></p><br><p>In your first year, you will help us:</p><br><ul><li>Establish reliable reporting and KPI infrastructure across Sales, Customer Success, Marketing, and Payments</li><li>Improve the accuracy, structure, and usability of HubSpot across the organization</li><li>Create a clear view of the entire revenue funnel, from lead through acquisition, onboarding, retention, expansion, and payments adoption</li><li>Reduce manual reporting and administrative work through automation</li><li>Build AI agents and workflows that make our teams faster and more effective; with a focus on go to market and reporting</li><li>Improve forecasting, pipeline visibility, customer segmentation, and revenue analysis</li><li>Create trusted datasets and dashboards that leadership can use to make decisions quickly</li><li>Identify revenue opportunities and operational issues before someone has to ask</li></ul><p><strong>What You’ll Do</strong></p><br><p><strong>Revenue Operations &amp; Analytics</strong></p><br><ul><li>Build and maintain dashboards, reporting, and analytical models across the customer lifecycle</li><li>Partner with Sales, Customer Success, Marketing, Payments, and Finance to define and track meaningful KPIs</li><li>Analyze pipeline, conversion, retention, expansion, payments adoption, and customer behavior</li><li>Help improve forecasting accuracy and pipeline management</li><li>Identify trends, bottlenecks, anomalies, and opportunities hidden within our data</li><li>Develop customer segmentation and cohort analysis to support GTM decisions</li><li>Translate business questions into clear analysis and actionable recommendations</li><li>Create scalable reporting rather than relying on manual spreadsheets and one-off analysis</li></ul><p><strong>HubSpot Ownership &amp; RevOps</strong></p><br><ul><li>Help own and continuously improve our HubSpot environment</li><li>Build and maintain workflows, properties, lifecycle stages, pipelines, reporting, and automation</li><li>Improve CRM data quality, governance, and consistency</li><li>Design processes that make HubSpot easier for Sales and Customer Success teams to use correctly</li><li>Connect HubSpot data with other business systems and datasets</li><li>Automate lead routing, customer workflows, lifecycle management, alerts, and internal processes</li><li>Help establish scalable RevOps processes as the company grows</li></ul><p><strong>AI Agents &amp; Automation</strong></p><br><ul><li>Identify repetitive or manual workflows that can be automated</li><li>Build AI agents that can analyze information, perform tasks, and support business processes</li><li>Create workflows that combine AI models, internal data, APIs, and business applications</li><li>Experiment rapidly with new AI capabilities and turn useful prototypes into repeatable internal tools</li><li>Build agents for use cases such as research, account intelligence, reporting, data enrichment, customer insights, and internal operations</li><li>Measure whether automation actually saves time, improves accuracy, or drives better business outcomes</li><li>Help teams understand where AI is useful and where traditional automation or analytics is the better solution</li></ul><p><strong>Data Quality &amp; Infrastructure</strong></p><br><ul><li>Combine data from HubSpot and other business systems into consistent reporting</li><li>Help define our source-of-truth metrics and business definitions</li><li>Identify and resolve data quality issues</li><li>Work with Product and Engineering when deeper integrations or data infrastructure are required</li><li>Document key metrics, processes, workflows, and data definitions so systems can scale with the company</li></ul><p><strong>What We’re Looking For</strong></p><br><ul><li>2–5 years of experience in data analytics, Revenue Operations, Business Operations, or a similar analytical role</li><li>Strong hands-on experience with <strong>HubSpot</strong></li><li>Experience working with Sales, Customer Success, Marketing, or broader GTM organizations</li><li>Strong SQL and data analysis skills</li><li>Experience building dashboards and reporting using BI or visualization tools</li><li>Advanced Excel or Google Sheets capabilities</li><li>Comfortable working with imperfect datasets and figuring out how to make them useful</li><li>Experience designing workflows and automating business processes</li><li>Ability to translate analysis into clear business recommendations</li><li>Strong curiosity and willingness to dig into how the business actually works</li><li>Comfortable operating in a fast-moving environment where not everything has already been built</li></ul><p><strong>AI &amp; Automation Experience</strong></p><br><p>We are specifically looking for someone who is excited about using AI as a practical business tool.</p><br><p>You should have experience experimenting with or building solutions using some combination of:</p><br><ul><li>AI agents and agentic workflows</li><li>Large language models</li><li>APIs and webhooks</li><li>Workflow automation platforms</li><li>Python or JavaScript</li><li>Structured prompts and tool calling</li><li>Data enrichment and research automation</li><li>Connecting AI models to business applications and internal data</li></ul><p>You do not need to be an AI engineer.</p><br><p>You do need to be someone who sees a repetitive process and immediately starts wondering whether there is a better way to do it.</p><br><p><strong>You’ll Thrive Here If…</strong></p><br><ul><li>You like building things from scratch</li><li>You are naturally curious about how businesses make money</li><li>You would rather solve the underlying problem than keep producing the same report every Monday</li><li>You are comfortable moving between data analysis, systems, automation, and business conversations</li><li>You ask good questions and challenge assumptions</li><li>You care about clean data but understand that real-world data rarely starts clean</li><li>You can explain complicated analysis without making it complicated</li><li>You enjoy experimenting with new technology and figuring out where it creates real value</li><li>You want ownership rather than a narrowly defined list of tasks</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Overview We Are PepsiCo PepsiCo is a leading name in North Africa’s food and beverage industry, where our products are enjoyed by consumers daily across the region. We offer a robust portfolio of beloved brands like PEPSI, SEVEN-UP, DORITOS, CHEETOS and CHIPSY, designed to cater to the tastes and preferences of consumers. With a focus on local sourcing, production, and distribution, PepsiCo provides essential support to local economies and partners closely with communities throughout the region. Guiding Vision and Regional Impact PepsiCo’s vision aligns with our global goal to be the Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). This strategic transformation is committed to sustainable growth by putting people and the planet at the heart of our operations. In North Africa, this includes initiatives in responsible sourcing, waste reduction, and water conservation. Our regional programs empower local talent, boost employment, and provide support for local agriculture, particularly through partnerships with farmers and suppliers. Empowering Our People and Communities Our dynamic teams drive the PepsiCo culture in North Africa, embracing diversity and collaboration to solve local challenges and create innovative products. We are dedicated to fostering an inclusive workplace, one where every individual feels valued and empowered to be themselves. This commitment extends beyond our employees to positively impact the communities we serve, striving for shared growth and a healthier, more sustainable future for all. Diversity and Inclusion Commitment PepsiCo stands firmly behind our global commitment to diversity, equality, and human rights. We are proud to be an equal opportunity employer, ensuring a fair and welcoming workplace for all, regardless of age, gender, religion, disability, or any other characteristic. Our dedication to inclusion strengthens our workforce and helps drive our business forward, enriching both PepsiCo and the communities in North Africa. Responsibilities The Costing Analyst is responsible for ensuring the completeness of the IBM team's financial transactions and adhering to reporting guidelines. Prepare detailed monthly analysis and closely interact with operations, sales, and region teams to identify business opportunities &amp; better utilize SAP system. Accountabilities Financial Reporting: Manage costing process for Snacks businesses during month-end and its related month-end transactions Ensure accuracy of Direct material and MOH reporting in accordance with PepsiCo Inventory policies and US GAAP Lead IBM team to deliver all costing deliverables and meet reporting requirements as per agreed DTP (Desktop Procedures) Prepare monthly Costing reports, which include: Analysis of material revaluation account Analyze PPV actual results with COC by material Review MOH bookings among manufacturing cost centers Review MOH allocation among factories, brands &amp; categories via reviewing allocation cycles Compare MOH with production volume &amp; follow up on significant deviations Analyze direct labor cost per plant &amp; compare it with production volume Standard cost updates vs. the previous month and verifies the differences. Manage monthly review of Materials Usage Variance by material, Plant, &amp; Category which includes: Monthly MUV report comparing actual consumption by material, category, &amp; Plant to both operation and R&amp;D teams Monthly meeting with operations and R&amp;D team to discuss variances &amp; variances percentages to identify current inefficiencies and agree on corrective actions. Communication of agreed action plan to management in addition to follow-up on its implementation across all plants Cause of change for business drivers month over month and year over year Provide business recommendations on a monthly basis for finished goods based on actual activity rate analysis (MOH &amp; labor analysis) and support in Snacks balance sheet analysis Manage SAP actualization process, including SAP/non-SAP checkpoints and accounts reconciliations. Prepare analysis which include cause of change by commodity and by Price-Points for the snacks category. Performance Management Reviews Ensures correctness of the following on SAP; Material master data BOM changes/creation whether for standard or production version Current BOM’s on SAP are up to standard and up to date Review SAP standard cost release (raw material, packaging material and finished goods) Work closely with business partners to support productivity initiatives Audit &amp; Compliance Support both external and internal audits for costing related matters Ensure business compliance with Statutory, Legal and Taxation requirements, PepsiCo corporate and local business policies &amp; procedures, and ethical business practices Partner with BPO (Business process Owner) and CO (Control Owner) in GCS and Fraud risk assessment, monitoring self testing and remediation of failures. Update GCS for Agro &amp; MIM process Test costing GCS related controls Ensure timely closure of; Internal audit remediation and track progress BAIC issues Planning and Forecasting Prepare required analysis for Supply chain and planning finance to develop and track financial metrics and validate assumption for productivity projects to ensure tangible savings are delivered to P&amp;L Special Projects work together with Ops team to do UAT testing for new system enhancements in plants. Prepare required documentation and business case analysis with BIS to implement system enhancements of COGS and inventory management areas Qualifications +5 years’ experience in costing with 1 to 3 years of supervisory experience Leadership experience and capability. Solid understanding of business levers. Go-To-Person on Performance Metrics, Productivity Process, and Best Practices around Metrics. Change management experience coupled with sound analytical abilities Ability to work cross-functionally, cross-geographically, and across multiple cultures. Strong internal and external communicator, influencer, and negotiator. Ability to set and prioritize short-, mid-, and long-term objectives. Bachelor of Accounting/Finance subject. Postgraduate qualification is preferable. Partnering &amp; influencing Senior stakeholders (Plants managers). Operations cross-functional interaction and alignment. Costing &amp; Plant accounting experience.</p> </div>

<p><h4>Reporting to the Global Workforce Management Lead</h4> <p>The Workforce Planning Analyst is responsible for leading and managing the end-to-end headcount planning lifecycle, ensuring effective resource allocation and workforce capacity management across both inbound and back-office operations within a global insurance environment.</p> <p>This role plays a critical part in aligning workforce capacity with business demand, enabling operational efficiency, service excellence, and sustainable growth. The position offers high visibility across Operations, Human Resources, Finance, and Strategic Program teams, requiring strong stakeholder management and analytical capabilities.</p> <h4>What you do</h4> <h4>Capacity planning & resource management</h4> <p>Responsibilities will include, but are not limited to:</p> <ul> <li>Manage the Global Capacity Model, driving both short-term and long-term workforce planning processes across a complex, global insurance operation.</li> <li>Partner closely with Senior Operational Leaders, Human Resources, Finance, and Strategic Program teams to ensure the effective delivery of workforce planning activities and hiring strategies.</li> <li>Develop and provide workforce allocation recommendations across multiple regulated workstreams, balancing service quality, productivity, customer outcomes, and cost efficiency.</li> <li>Identify, assess, and mitigate capacity risks by managing workforce dependencies across multiple sites, functions, and geographic locations.</li> <li>Clearly communicate workforce risks, constraints, dependencies, and scenario impacts to key stakeholders, ensuring alignment and proactive decision-making.</li> <li>Participate in global customer service initiatives and business transformation projects to support evolving operational requirements and growth.</li> <li>Drive continuous improvement through the development, standardisation, and automation of workforce planning processes and reporting.</li> <li>Maintain accurate headcount reporting and analytics, including workforce movements, attrition trends, skill requirements, and channel performance across multiple regions.</li> <li>Collaborate with business stakeholders to develop and implement workforce risk mitigation and contingency strategies.</li> </ul> <h4>Team support & continuous improvement</h4> <ul> <li>Support cross-functional projects and strategic initiatives as required.</li> <li>Mentor and support the wider Workforce Management team by sharing best practices, developing analytical capability, and promoting continuous learning.</li> <li>Proactively identify risks to production capacity and develop effective contingency plans to minimise business impact.</li> </ul> <h4>AI readiness</h4> <ul> <li>Operate effectively in a technology-enabled environment leveraging artificial intelligence (AI), machine learning, advanced analytics, and cloud-based solutions.</li> <li>Apply data-driven insights responsibly and in line with Allianz Partners' standards for data governance, information security, compliance, and ethical AI usage.</li> </ul> <h4>What you bring</h4> <p>To be successful in this role, you will have:</p> <ul> <li>3+ years' experience in Workforce Management within a contact centre or service operations environment.</li> <li>2+ years' experience in capacity planning, forecasting, or workforce strategy.</li> <li>Experience working with Workforce Management platforms such as Verint, Aspect, IEX, or similar solutions.</li> <li>Strong analytical skills, including data modelling, statistical analysis, forecasting methodologies, and data visualisation.</li> <li>Advanced proficiency in Microsoft Excel and reporting tools such as Power BI and Access.</li> <li>Experience using SQL or other data querying languages is highly desirable.</li> <li>Ability to analyse complex datasets and identify performance trends, risks, and long-term improvement opportunities.</li> <li>Experience developing and presenting workforce scenarios, capacity plans, and strategic recommendations to senior leadership.</li> <li>Strong stakeholder management skills with the ability to influence decisions through data-driven insights.</li> </ul> <h4>Behavioural competencies</h4> <p>The successful candidate will demonstrate:</p> <ul> <li>A customer-centric mindset with excellent communication and interpersonal skills.</li> <li>Strong problem-solving and critical-thinking abilities.</li> <li>A results-oriented approach with a focus on delivering measurable outcomes.</li> <li>Ownership, accountability, and a proactive attitude towards responsibilities.</li> <li>Exceptional attention to detail and accuracy.</li> <li>Strong collaboration skills, while also being comfortable working independently.</li> <li>The ability to perform effectively under pressure and consistently meet tight deadlines and service commitments.</li> <li>Excellent organisational and prioritisation skills.</li> <li>The ability to influence stakeholders and lead through expertise, credibility, and example.</li> <li>A continuous improvement mindset, with a passion for innovation and operational excellence.</li> </ul> <h4>How we hire</h4> <p>Allianz Partners does not accept unsolicited CVs or agency submissions. We only work with recruitment partners included in our approved supplier network and operating under a formal agreement. Any unsolicited applications submitted by agencies will not be considered.</p> <h4>What we offer</h4> <p>Our employees play an integral part in our success as a business. We appreciate that each of our employees is unique and has unique needs and ambitions, and we enjoy being a part of their journey.</p> <p>We are there to empower and encourage you with your personal and professional development, ensuring that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression are encouraged.</p> <p>Caring for your health and wellbeing is a key priority for us. This is why we build Work Well programs to provide you with peace of mind and give the flexibility in planning and arranging for a better work-life balance.</p> <h4>About Allianz Group</h4> <p>Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow, and to shape a better future for our customers and the world around us.</p> <p>At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion, and trust.</p> <p>We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p> <p>Join us. Let's care for tomorrow.</p></p><p></p>

<p><strong>POSITION SUMMARY</strong> What is the main purpose of this position? Why does it exist? The CLS program training Leader role partners with the business &amp; functional owners to establish and execute strategic training methodologies that drive business performance. The role is responsible for the training and development operations for all programs &amp; client in assigned in the vertical; Manage training resources to meet Sutherland and Client KPI targets; Hire-train-develop a team of Training Manager and Training Specialists; Ensure supervision and trainee development in classroom and nesting, effective execution of New Hire Training, Nesting, and 0 30-day processes, compliance to all CLS mandated tools, templates, formats, and reporting guidelines; Maintain budgetary compliance, HC and ratios, and own the VTF program in the programs assigned under a vertical.</p><p>- Plan, project, manage, and ensure execution of training delivery (New Hire + Ongoing) for clients. Ensure ramp plan is in place, updated, executed. Trainer and Training Room assignments are locked for each class.</p><p>- Observe classes, Nesting &amp; Bottom Quartile Management delivery and lead coaching sessions for the group. Ensure effective Training Delivery takes place and Trainers are observed, given feedback, and coached on facilitation and classroom management effectiveness.</p><p>- Assess, maintains, and ensure Training Curriculum is updated based on Client Needs and Program performance</p><p>- Ensures that trainees are empowered to provide feedback on training experience and employee welfare through Daily Training Pulse, Training Reaction Quotient, FGD, and open communication with Trainer, Training Manager, and Site Leaders.</p><p>- Ensures the tracking &amp; assessment of the key performance indicators, including 30-60-90 days performance post nesting for each wave.</p><p>- Ensure Training Curriculum is updated with latest call flow, call drivers, and call samples. Assess and ensures activities, exercises, and modifications are aligned with the Account needs and updates.</p><p>- Ensure New Hire Consultants are getting right level of coaching, support, and development during and post Nesting (30-60-90 days tenure).</p><p>- Monitor retention per class per client and execute initiatives that will positively impact learner experience and welfare.</p><p>- Forecast attrition in Training and Nesting and execute appropriate retention strategies.</p><p>- Conduct FGDs for Learners and address issues and help items raised.</p><p>- Utilize feedback from Daily Training Pulse and Training Reaction Quotient to continuously improve Training Environment and Learner Experience.</p><p>- Ensure updated knowledge of the two key programs at the operating center with self at all times.</p><p>- Participates in weekly/bi-weekly performance calls with Enterprise Managers, SD &amp; Client as required.</p><p>- Facilitate or Participate on Needs Analysis driven by Performance Improvement and/or potential growth. Ensures strategic action plans based on needs analysis are executed by Training Team and other business units.</p><p>- Coach &amp; Develop Training Managers and Trainers in their core competencies.</p><p>- Conduct Performance Reviews for Training Managers covering help items, New Hire Performance, Training Throughput, Trainer Observation, Training Reaction Quotient, Productivity, Action Plans and Initiatives.</p><p>- Establish development plans for Training Managers and ensures it s in place for Trainers.</p><p>- Ensures client related billable/non-billable reports and every other reporting requirements are collated, audited and sent out all through Analyst/Coordinator</p><p>- Maintain updated hiring &amp; resource planners (TRPD) for all the operating center/site.</p><p>- Ensures consistency &amp; compliance to all CLS mandated tools, &amp; reporting guidelines (e.g. TRPD, CLS Tracker, Trainer Productivity, etc) (via Training Specialists/Managers &amp; Coordinator).</p><p>- Creates weekly CLS site report (4 Blocker).</p><p>- Management of the Site Training Budget; people (VTF &amp; Trainers utilization), facilities and equipment. Drive hiring and sourcing. Establish and execute CLS strategies to address program challenges</p><p>- Proactively engages and manages the operating-center service delivery relationship.</p><p>- Proactively seeks to improve Training Delivery for the site via content, context &amp; curriculum analysis. Uses other acceptable ISD/Improvement Methodologies as applicable.</p><p>- Demonstrate business acumen to analyze and design solutions that address performance challenges</p><p>- Assess if need of new technology or methodology is needed to enhance performance and support for new hires.</p><p>- Maintain and understand the pulse of the Program/Site</p><p>- Articulate drivers and root causes enabling design of initiatives, working with Site Leadership and other business units.</p><p>- Formulate initiatives to improve retention, satisfaction and engagement</p><p>- Forecast CLS talent needs and develop human capital management solutions answering both current and future needs</p><p>- Partners with stakeholders to support revenue growth and demands for the operating center.</p><p>- Represents CLS in all relevant strategic and tactical forums; internal &amp; external for the operating center.</p><p>- Partners with Service Delivery and Quality to determine needs and gaps within the operating site.</p><p>- Conducts &amp; leads detailed gaps &amp; needs analysis and post-training assessment initiatives for the program.</p><p>- Lead special projects or new business developments that require specialized training attention.</p><p>- Analyze and correlate Daily Training Pulse and Training Reaction Quotient results with Echo Survey, Attrition Trend, and New Hire Performance to enable formulation of initiatives to address employee retention and performance issues.</p><p>- Lead/ participate in CLS Geo-wide projects targeting process improvements, innovations, department governance.</p><p><strong>Desired Candidate Profile</strong></p><p>College Degree (Masters/MBA is a plus) Minimum of 7 years BPO experience with at least 4-5 years of managing Training and Development business unit. Demonstrated ability to use MS Office applications: Excel, Power Point, Word, and Outlook Excellent written and oral communication skills Excellent ability to build networks within and across functions through proactive communication. Ability to maintain a high degree of confidentiality and professionalism is critical Strong work ethic, integrity, flexibility, diversity, customer service orientation, leadership/coaching skills and team building abilities are essential</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<p>LEONI is a global provider of products, solutions and services for energy and data management in the automotive industry. The group of companies has around 86,000 employees in 21 countries and generated consolidated sales of EUR 3.9 billion in 2025.</p><br><p>The value chain ranges from standardized cables and special and data cables to highly complex wiring systems and related components, from development to production. As an innovation partner with distinctive development and systems expertise, we support our customers on the path to increasingly sustainable and connected mobility concepts from autonomous driving to alternative drives as well as charging systems.</p><br><br><br>Job Description<ul><li><p>Direct the operation, maintenance, and optimization of critical site utilities including HVAC, high-pressure boilers/steam systems, compressed air, industrial water treatment, and power distribution (HV/MV) to ensure 100% facility uptime.</p><br></li><li><p>Lead the execution of preventive, predictive, and corrective maintenance for all building infrastructure and life safety systems, ensuring compliance with local building codes, fire regulations, and environmental standards.</p><br></li><li><p>Monitor real-time utility consumption and implement engineering solutions to improve energy efficiency, reduce the site’s carbon footprint, and manage vendor SLAs for cost-effective resource procurement.</p><br></li><li><p>Manage large-scale capital expenditure (CAPEX) projects, from the design and installation of new utility loops to facility expansions, ensuring projects meet technical specifications, budgets, and safety milestones.</p><br></li><li><p>Supervise and upskill the facilities technician team; bridge skill gaps in Building Management Systems (BMS), PLC automation for utilities, and advanced troubleshooting for MEP (Mechanical, Electrical, Plumbing) systems.</p><br></li><li><p>Drive the implementation of Total Productive Maintenance (TPM) within the utilities department, utilizing Root Cause Analysis (RCA) to minimize Mean Time to Repair (MTTR) and improve the reliability of mission-critical systems.</p><br></li><li><p>Serve as the technical lead for Environmental, Health, and Safety (EHS) audits, ensuring all utility operations, waste management protocols, and chemical handling procedures meet ISO and OSHA requirements.</p><br></li></ul><br><br>Qualifications and Experience<ul><li><p><strong>Education:</strong> Bachelor’s Degree in Mechanical, Electrical, or Facilities Engineering.</p><br></li><li><p><strong>Experience:</strong>&nbsp;3:5&nbsp;years of experience in industrial facilities management, specifically within high-volume manufacturing or heavy industrial environments.</p><br></li><li><p><strong>System Expertise:</strong> Demonstrated mastery of industrial HVAC, chiller plants, air compressors (centrifugal/screw), and electrical switchgear.</p><br></li><li><p><strong>Leadership:</strong> Proven track record of managing multi-disciplinary teams and external contractors on multi-million dollar infrastructure projects.</p><br></li></ul><br><br>Interested?Apply nowAll jobs<br><p>People of all genders are always meant equally; for linguistic simplification and better readability, only the masculine form is used in the text. LEONI processes your application data in an IT-system that is consistent across the company and uses Foreign Service providers. By sending your application, you agree to this procedure. LEONI ensures the compliance with data protection.</p><br><br> </div>

<div> <ul> <li><br></li></ul></div><div><div><div><div> <p> </p><p> <b>JOB PURPOSE: </b> </p> <p>To conduct preventive and corrective maintenance of Automatic Fare Collection (AFC) systems and equipment including Gates, </p> <p>TOMS, TVMs, LCUs, and SCUs ensuring equipment functionality, minimizing downtime, and maintaining operational efficiency </p> <p>across Cairo Metro Line 3 stations. The role includes performing diagnostics, servicing mechanical and electrical components, </p> <p>supporting subcontractor performance, and maintaining service records.</p> <p></p> </div> Profile <div> <p> </p><p> <b>RESPONSIBILITIES/DUTIES </b> </p> <p> <b>Maintenance Operations </b> </p> <p> Perform preventive and corrective maintenance on AFC systems and components such as gates, ticketing machines, </p> <p>and local control units. </p> <p> Assist AFC supervisors in executing scheduled maintenance tasks across assigned stations. </p> <p> Perform on-site fault diagnostics and replace or repair defective parts to restore system functionality. </p> <p> Respond promptly to mechanical or system failures, ensuring timely restoration of services. </p> <p> <b>Technical Support &amp; Equipment Handling </b> </p> <p> Use and maintain maintenance tools, test devices, and calibration equipment in accordance with standards. </p> <p> Ensure tools and spare parts are available, properly stored, and in good working condition. </p> <p> Interpret blueprints and technical diagrams to assist with troubleshooting and repair tasks. </p> <p> Service mechanical components and ensure precise adjustments during repairs. </p> <p> <b>Subcontractor Supervision </b> </p> <p> Supervise and guide subcontractors to ensure adherence to preventive maintenance schedules and quality standards. </p> <p> Monitor subcontractor activities and report any deviations or concerns to the supervisor. </p> <p> <b>Documentation &amp; Inventory </b> </p> <p> Maintain accurate service logs, fault reports, and spare parts usage records. </p> <p> Support in maintaining stock levels and initiating supply requests as necessary. </p> <p> Ensure proper housekeeping and organization of maintenance workspaces. </p> <p> <b>Safety &amp; Compliance </b> </p> <p> Follow health and safety regulations and ensure compliance with organizational standards and applicable laws. </p> <p> Support environmental and safety initiatives and report potential hazards to the Executive Maintenance team. </p> <p> Ensure maintenance activities are carried out in accordance with appliance safety standards. </p> <p> <b>General Support </b> </p> <p> Assist with budget-related inputs as required. </p> <p> Perform other duties as assigned, contributing to the overall effectiveness of the maintenance operations. </p> <p> </p> <p> <b>QUALIFICATIONS: </b> </p> <p> High school diploma or equivalent; vocational certification in electrical, mechanical, or electro-mechanical fields. </p> <p> Ability to read and interpret technical blueprints and maintenance documentation. </p> <p> Physically capable of performing manual tasks in a time-sensitive environment. </p> <p> <b>KNOWLEDGE: </b> </p> <p> General understanding of electrical, mechanical, and AFC systems. </p> <p> Familiarity with maintenance procedures, tools, and diagnostic equipment. </p> <p> Awareness of AFC systems and components is preferred. </p> <p> <b>EXPERIENCE: </b> </p> <p> 3-5 years of experience in AFC system maintenance, electro-mechanical servicing, or a similar technical field. </p> <p> Proven hands-on experience as a maintenance technician is preferred. </p> <p> </p> <p> <b>DESIRED BEHAVIORS &amp; EXPERIENCES </b> </p> <p> Strong communication and interpersonal skills. </p> <p> Ability to work independently and collaboratively within a team. </p> <p> High attention to detail and safety consciousness. </p> <p> Initiative and adaptability in dynamic operational environments. </p> <p> Strong problem-solving and troubleshooting capabilities.</p> <p></p> </div> </div> </div> <div></div></div>

<p>The Food Safety &amp; Hygiene Supervisor is responsible for establishing, monitoring, and maintaining the highest standards of food safety, sanitation, and hygiene across all Food &amp; Beverage outlets, kitchens, banqueting, and storage facilities at Novotel Cairo Airport. This role ensures full compliance with Accor s ALLSAFE standards, HACCP, ISO 22000 principles, and local regulations set by the Egyptian National Food Safety Authority (NFSA).</p><p>Key Responsibilities</p><ul><li>Hygiene &amp; HACCP Compliance</li><li>Conduct daily inspections of all kitchens, food preparation areas, guest outlets, store rooms, and stewarding facilities to ensure strict hygiene standards.</li><li>Monitor critical control points (CCPs) including food storage temperatures, cooking/cooling logs, defrosting procedures, and cross-contamination risks.</li><li>Oversee personal hygiene standards for all food handlers (uniforms, hair restraints, handwashing practices, and health certificates).</li><li>Ensure proper chemical usage, dosing, and safety data sheet (SDS) compliance across kitchen and stewarding areas.</li><li>Audits &amp; Lab Testing</li><li>Coordinate regular third-party audits (e.g., Cristal, Bureau Veritas, SGS) and internal Accor hygiene assessments.</li><li>Manage routine microbiological testing for food samples, surface swabs, ice machines, and water quality in coordination with accredited laboratories.</li><li>Supervise the integrated Pest Control management program, reviewing technician reports and following up on recommended preventive actions.</li><li>Training &amp; Education</li><li>Develop and deliver mandatory Food Safety and Personal Hygiene training programs for all new hires and existing kitchen/F&amp;B staff.</li><li>Maintain comprehensive training logs in coordination with the Talent &amp; Culture department to satisfy audit requirements.</li><li>Supplier Quality &amp; Receiving</li><li>Inspect receiving dock operations to verify supplier delivery conditions, vehicle hygiene, product temperatures, and expiry dates.</li><li>Participate in supplier audits and quality reviews in coordination with the Purchasing department.</li><li>Documentation &amp; Incident Management</li><li>Maintain up-to-date HACCP documentation, corrective action logs, and audit reports.</li><li>Investigate any guest complaints or internal incidents related to food safety, implementing immediate corrective and preventive actions.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Education: Bachelor s degree in Food Science, Microbiology, Environmental Health, Hospitality Management, or a related field.</p><p>Experience: Minimum 2 3 years of experience in a food safety/hygiene role within a 4-star or 5-star international hotel chain.</p><p>Certifications: Certified HACCP Level 3 or 4, ISO 22000 Internal Auditor certification preferred.</p><p>Knowledge: Deep understanding of Egyptian National Food Safety Authority (NFSA) regulations and Accor hygiene standards.</p><p>Languages: Fluent in Arabic and English (written and spoken).</p><p>Skills: Strong observational skills, detail-oriented, and effective communication and coaching capabilities.</p><p>Additional Information experience is an asset Prior experience working with Opera or a related system Fluency in English additional languages are a plus</p>

<strong>Description<br><br></strong>Amazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered – from desktop to doorstep.<br><br>Working in Amazon is for people who like to be active and give their all. We work in a busy, dynamic environment and are part of a bigger team delivering on the expectations of millions of customers every single day.<br><br>We are open, inclusive and welcome individuality and diversity. The culture in our Operation is built on the way teams bond and the work ethic that enables our business run like clockwork. Our teams take pride in a job well done, looking out for one another, ensuring the highest safety standards and playing their part in delivering the quality service Amazon is known for around the world.<br><br>Join us in the Amazon Reliability Maintenance Engineering team. We maintain and optimize technologies in the Global Amazon Warehouse &amp; Delivery Network.<br><br><strong>Purpose Of The Job<br><br></strong>We are looking for motivated, customer-focused people who want to join our team as a Reliability Maintenance Engineering Technician. The focus of the Reliability Maintenance Engineering (RME) supervisor role is to ensure safety regulations and policies are adhered to, to ensure preventative maintenance is conducted on time to a high standard and to provide high levels of equipment availability through continuous improvement.<br><br>Shift Pattern: This role includes working in non-traditional shift pattern, which may include nights and weekends<br><br><strong>Responsibilities<br><br></strong><ul><li> Put health &amp; safety best practices first in all work carried out ensuring compliance with all health &amp; safety standards and regulations.</li><li> Carry out planned preventative maintenance on the full range of equipment within the site.</li><li> React quickly to breakdowns, communicate clearly with affected teams/stakeholders and work efficiently to fix the issue.</li><li> Support continuous improvement by learning from breakdowns and sending feedback and suggestions for improvements through the line manager.</li><li> Provide high levels of equipment availability to our internal customers.</li><li> Support and learn from Facilities coordinators</li><li> Management of contractors.<br><br></li></ul><strong>Basic Qualifications<br><br></strong><ul><li> Experience in Electrical/Mechanical/Electronics and Communication/Instrumentation and Controls</li><li> 1+ years of conveyors/automation/control systems maintenance experience</li><li> Knowledge of mechanical systems (Mechanical, HVAC systems, Controls)<br><br></li></ul><strong>Preferred Qualifications<br><br></strong><ul><li> Experience in similar environments, or experience working with and managing third party vendors</li><li> knowledge of condition monitoring and reliability programs<br><br></li></ul>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.<br><br><br><strong>Company</strong> - Souq.com for E-Commerce LLC<br><br>Job ID: A10503152

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Siemens Mobility (SMO) is the world’s leading provider of mobility solutions that enable the efficient, safe, and environmentally friendly transport of people and goods—helping to improve the quality of everyday life for millions worldwide. Motivated by innovation, we develop intelligent solutions for the growing digitalization of the transport sector. Our offerings include rail vehicles, rail automation, road traffic management systems, rail electrification, and services. In Egypt, Siemens Mobility is delivering one of the country’s first high-speed rail system. This landmark project, spanning approximately 2,000 kilometers, will connect 60 cities across Egypt, transforming transportation for both passengers and goods. Participating in this project could be a pivotal milestone in your career and a significant historical achievement for the region. Today, we are recruiting for a Junior Maintenance Technician to join our&nbsp;customer service&nbsp;team in Egypt. This is an excellent career opportunity for professionals looking to join a truly international team in one of the biggest projects of Siemens Mobility. What are my responsibilities? Adhere to all safety procedures, regulations, and company standards. Support preventive and corrective maintenance activities under the guidance of senior technicians. Conduct visual inspections of mechanical, electrical, and pneumatic systems. Identify and report faults, abnormalities, and maintenance findings. Maintain accurate records of assigned maintenance tasks. What do I need to qualify for this job? Must have: Mechanical, Electrical or Mechatronics Technical diploma. Hands-on experience in: Electrical and mechanical troubleshooting, reading technical drawings and schematics and using hand tools, power tools. Minimum of 1 year experience, fresh grads with relevant training are encouraged to apply. Strong in Reporting, teamworking, written and spoken communication skills in Arabic and English. Advantageous / Plus: Railway training, internship or experience. What else do I need to know? As a world leader in developing and producing the most advanced technologies, we improve lives and further human achievements worldwide, while also protecting the climate - all thanks to our employees. Working with us, you have the foundation to develop personally and professionally. We give you the chance to do something significant, that benefits society and human progress. We give you the chance to create a difference. At Siemens we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow ‘s reality. Find out more about the Digital world of Siemens here: www.siemens.com/careers/digitalminds Diversity at Siemens is our source of creativity and innovation. Having different types of talent and experiences makes us more ambitious and better prepared to respond successfully to the demands of the Society. Therefore, we value the candidates that reflect the Diversity that we enjoy in our Company. Please find more information at www.siemens.com We are looking forward to receiving your online application. Please note: Only complete applications can be considered in the selection process.</span> </div>

- Experience in Electrical/Mechanical/Electronics and Communication/Instrumentation and Controls<br>- 1+ years of conveyors/automation/control systems maintenance experience<br>- Knowledge of mechanical systems (Mechanical, HVAC systems, Controls) Amazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered from desktop to doorstep.<br> <br>Working in Amazon is for people who like to be active and give their all. We work in a busy, dynamic environment and are part of a bigger team delivering on the expectations of millions of customers every single day.<br>We are open, inclusive and welcome individuality and diversity. The culture in our Operation is built on the way teams bond and the work ethic that enables our business run like clockwork. Our teams take pride in a job well done, looking out for one another, ensuring the highest safety standards and playing their part in delivering the quality service Amazon is known for around the world.<br> <br>Join us in the Amazon Reliability Maintenance Engineering team. We maintain and optimize technologies in the Global Amazon Warehouse &amp; Delivery Network.<br> <br>PURPOSE OF THE JOB:<br>We are looking for motivated, customer-focused people who want to join our team as a Reliability Maintenance Engineering Technician. The focus of the Reliability Maintenance Engineering (RME) supervisor role is to ensure safety regulations and policies are adhered to, to ensure preventative maintenance is conducted on time to a high standard and to provide high levels of equipment availability through continuous improvement. <br> <br>Shift Pattern: This role includes working in non-traditional shift pattern, which may include nights and weekends<br> <br> RESPONSIBILITIES:<br> <br> Put health &amp; safety best practices first in all work carried out ensuring compliance with all health &amp; safety standards and regulations.<br> Carry out planned preventative maintenance on the full range of equipment within the site.<br> React quickly to breakdowns, communicate clearly with affected teams/stakeholders and work efficiently to fix the issue.<br> Support continuous improvement by learning from breakdowns and sending feedback and suggestions for improvements through the line manager.<br> Provide high levels of equipment availability to our internal customers.<br> Support and learn from Facilities coordinators<br> Management of contractors.<br> <br><p><strong>Desired Candidate Profile</strong></p>- Experience in similar environments, or experience working with and managing third party vendors<br>- knowledge of condition monitoring and reliability programs<br> <br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you re applying in isn t listed, please contact your Recruiting Partner.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Amazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered – from desktop to doorstep.<br> <br>Working in Amazon is for people who like to be active and give their all. We work in a busy, dynamic environment and are part of a bigger team delivering on the expectations of millions of customers every single day.<br>We are open, inclusive and welcome individuality and diversity. The culture in our Operation is built on the way teams bond and the work ethic that enables our business run like clockwork. Our teams take pride in a job well done, looking out for one another, ensuring the highest safety standards and playing their part in delivering the quality service Amazon is known for around the world.<br> <br>Join us in the Amazon Reliability Maintenance Engineering team. We maintain and optimize technologies in the Global Amazon Warehouse &amp; Delivery Network.<br> <br>PURPOSE OF THE JOB:<br>We are looking for motivated, customer-focused people who want to join our team as a Reliability Maintenance Engineering Technician. The focus of the Reliability Maintenance Engineering (RME) supervisor role is to ensure safety regulations and policies are adhered to, to ensure preventative maintenance is conducted on time to a high standard and to provide high levels of equipment availability through continuous improvement. <br> <br>Shift Pattern: This role includes working in non-traditional shift pattern, which may include nights and weekends<br> <br> RESPONSIBILITIES:<br> · Put health &amp; safety best practices first in all work carried out ensuring compliance with all health &amp; safety standards and regulations.<br> · Carry out planned preventative maintenance on the full range of equipment within the site.<br> · React quickly to breakdowns, communicate clearly with affected teams/stakeholders and work efficiently to fix the issue.<br> · Support continuous improvement by learning from breakdowns and sending feedback and suggestions for improvements through the line manager.<br> · Provide high levels of equipment availability to our internal customers.<br> · Support and learn from Facilities coordinators<br> · Management of contractors.<br>- Experience in Electrical/Mechanical/Electronics and Communication/Instrumentation and Controls<br>- 1+ years of conveyors/automation/control systems maintenance experience<br>- Knowledge of mechanical systems (Mechanical, HVAC systems, Controls)<br>- Experience in similar environments, or experience working with and managing third party vendors<br>- knowledge of condition monitoring and reliability programs<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>

About Sutherland<br><br>Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.<br><br>We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.<br><br>We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.<br><br>For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.<br><br>Sutherland<br><br>Unlocking digital performance. Delivering measurable results.<br><br>Job Description<br><br> POSITION SUMMARY What is the main purpose of this position? Why does it exist?<br><br>▪ The CLS program training Leader role partners with the business & functional owners to<br><br>establish and execute strategic training methodologies that drive business performance. The<br><br>role is responsible for the training and development operations for all programs & client in<br><br>assigned in the vertical; Manage training resources to meet Sutherland and Client KPI<br><br>targets; Hire-train-develop a team of Training Manager and Training Specialists; Ensure<br><br>supervision and trainee development in classroom and nesting, effective execution of New<br><br>Hire Training, Nesting, and 0–30-day processes, compliance to all CLS mandated tools,<br><br>templates, formats, and reporting guidelines; Maintain budgetary compliance, HC and<br><br>ratios, and own the VTF program in the programs assigned under a vertical.<br><br>- Plan, project, manage, and ensure execution of training delivery (New Hire + Ongoing) for clients. Ensure ramp plan is in place, updated, executed. Trainer and Training Room assignments are locked for each class. - Observe classes, Nesting & Bottom Quartile Management delivery and lead coaching sessions for the group. Ensure effective Training Delivery takes place and Trainers are observed, given feedback, and coached on facilitation and classroom management effectiveness. - Assess, maintains, and ensure Training Curriculum is updated based on Client Needs and Program performance- Ensures that trainees are empowered to provide feedback on training experience and employee welfare through Daily Training Pulse, Training Reaction Quotient, FGD, and open communication with Trainer, Training Manager, and Site Leaders. - Ensures the tracking & assessment of the key performance indicators, including 30-60-90 days performance post nesting for each wave. - Ensure Training Curriculum is updated with latest call flow, call drivers, and call samples. Assess and ensures activities, exercises, and modifications are aligned with the Account needs and updates. - Ensure New Hire Consultants are getting right level of coaching, support, and development during and post Nesting (30-60-90 days tenure). - Monitor retention per class per client and execute initiatives that will positively impact learner experience and welfare. - Forecast attrition in Training and Nesting and execute appropriate retention strategies. - Conduct FGDs for Learners and address issues and help items raised. - Utilize feedback from Daily Training Pulse and Training Reaction Quotient to continuously improve Training Environment and Learner Experience. - Ensure updated knowledge of the two key programs at the operating center with self at all times. - Participates in weekly/bi-weekly performance calls with Enterprise Managers, SD & Client as required. - Facilitate or Participate on Needs Analysis driven by Performance Improvement and/or potential growth. Ensures strategic action plans based on needs analysis are executed by Training Team and other business units. - Coach & Develop Training Managers and Trainers in their core competencies. - Conduct Performance Reviews for Training Managers covering help items, New Hire Performance, Training Throughput, Trainer Observation, Training Reaction Quotient, Productivity, Action Plans and Initiatives. - Establish development plans for Training Managers and ensures it’s in place for Trainers. - Ensures client related billable/non-billable reports and every other reporting requirements are collated, audited and sent out all through Analyst/Coordinator - Maintain updated hiring & resource planners (TRPD) for all the operating center/site. - Ensures consistency & compliance to all CLS mandated tools, & reporting guidelines (e.g. TRPD, CLS Tracker, Trainer Productivity, etc) – (via Training Specialists/Managers & Coordinator). - Creates weekly CLS site report (4 Blocker). - Management of the Site Training Budget; people (VTF & Trainers utilization), facilities and equipment. Drive hiring and sourcing. Establish and execute CLS strategies to address program challenges- Proactively engages and manages the operating-center service delivery relationship. - Proactively seeks to improve Training Delivery for the site via content, context & curriculum analysis. Uses other acceptable ISD/Improvement Methodologies as applicable. - Demonstrate business acumen to analyze and design solutions that address performance challenges- Assess if need of new technology or methodology is needed to enhance performance and support for new hires. - Maintain and understand the pulse of the Program/Site - Articulate drivers and root causes enabling design of initiatives, working with Site Leadership and other business units. - Formulate initiatives to improve retention, satisfaction and engagement- Forecast CLS talent needs and develop human capital management solutions answering both current and future needs- Partners with stakeholders to support revenue growth and demands for the operating center. - Represents CLS in all relevant strategic and tactical forums; internal & external for the operating center. - Partners with Service Delivery and Quality to determine needs and gaps within the operating site. - Conducts & leads detailed gaps & needs analysis and post-training assessment initiatives for the program. - Lead special projects or new business developments that require specialized training attention. - Analyze and correlate Daily Training Pulse and Training Reaction Quotient results with Echo Survey, Attrition Trend, and New Hire Performance to enable formulation of initiatives to address employee retention and performance issues. - Lead/ participate in CLS Geo-wide projects targeting process improvements, innovations, department governance. <br><br>Qualifications<br><br>College Degree (Masters/MBA is a plus) Minimum of 7 years BPO experience with at least 4-5 years of managing Training and Development business unit. Demonstrated ability to use MS Office applications: Excel, Power Point, Word, and Outlook Excellent written and oral communication skills Excellent ability to build networks within and across functions through proactive communication. Ability to maintain a high degree of confidentiality and professionalism is critical Strong work ethic, integrity, flexibility, diversity, customer service orientation, leadership/coaching skills and team building abilities are essential<br><br>Additional Information<br><br>All your information will be kept confidential according to EEO guidelines.

<p><h4>Who we are</h4> <p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a Business Intelligence & Data Visualisation Analyst to design, develop and maintain reliable business intelligence solutions that turn complex commercial and operational data into clear, actionable insights. You will create robust data models, automated pipelines and effective visualisations while ensuring reporting accuracy, documentation quality and dependable refresh performance. The role sits within the AI & Data Service Tower and supports portfolio planning and visualisation requirements.</p> <h4>What you’ll do</h4> <ul> <li>Design, build and enhance Power BI dashboards and reports for commercial, trading and partner-performance stakeholders, including senior-management audiences.</li> <li>Develop, optimise and maintain SQL and BigQuery data transformations, semantic models and data-quality controls that enable accurate and timely reporting.</li> <li>Manage the complete dashboard lifecycle, including requirements gathering, solution design, testing, deployment, refresh monitoring, issue resolution and controlled change.</li> <li>Translate business questions into clear measures, visualisations and commentary.</li> <li>Review inconsistent reporting definitions and help establish one trusted view of performance.</li> <li>Maintain clear technical and business documentation and support effective knowledge transfer.</li> <li>Collaborate with data owners and stakeholders to manage access, governance and delivery priorities.</li> <li>Help ensure dashboards and enhancements are delivered according to agreed requirements and schedules.</li> <li>Monitor reporting accuracy, refresh reliability and data-quality issues against agreed service expectations.</li> </ul> <h4>Who you are</h4> <ul> <li>You have strong practical experience with Power BI, including DAX, Power Query, dimensional data modelling, security and performance optimisation.</li> <li>You have advanced SQL capability and practical experience with cloud data platforms, preferably Google BigQuery or an equivalent technology.</li> <li>You can validate complex datasets, investigate reporting issues and explain findings clearly to technical and non-technical audiences.</li> <li>You are experienced in stakeholder engagement, requirements gathering and business communication.</li> <li>You demonstrate ownership, attention to detail and the ability to manage competing priorities while maintaining quality and documentation standards.</li> <li>You hold a bachelor’s degree, or have equivalent experience, in data analytics, computer science, engineering, information systems or a related discipline.</li> <li>You have at least three years of relevant experience in business intelligence, data analysis or reporting development.</li> <li>You have delivered production Power BI solutions and can demonstrate advanced use of DAX, Power Query and dimensional data modelling.</li> <li>You have professional SQL development experience, including complex transformations, query optimisation and data validation.</li> <li>You are fluent in written and spoken English, with effective presentation and business-writing skills.</li> <li>Experience with Git, Azure DevOps or Jira, APIs, Python, and telecommunications or business-to-business data is desirable.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>The opportunity to develop business intelligence solutions used to support operational and management decision-making.</li> <li>Exposure to commercial, product, finance, operational, and data and analytics stakeholders.</li> <li>Ownership of end-to-end dashboard delivery, from requirements gathering and solution design through to deployment and continuous improvement.</li> <li>Practical experience working with cloud data platforms, reporting governance and data-quality controls.</li> <li>Opportunities to improve reporting consistency, automation, usability and stakeholder confidence.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced Power BI solution design and performance optimisation.</li> <li>Practical application of DAX, Power Query and dimensional data modelling.</li> <li>SQL and BigQuery transformation, optimisation and data-validation techniques.</li> <li>End-to-end dashboard lifecycle management.</li> <li>Semantic modelling, reporting governance and access control.</li> <li>Data-quality monitoring and refresh-reliability management.</li> <li>Requirements gathering and communication with technical and non-technical audiences.</li> <li>Documentation, knowledge transfer and controlled-change practices.</li> <li>Translating complex business questions into accessible measures, visualisations and commentary.</li> </ul> <h4>VOIS Equal Opportunity Employer Commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through official channels to avoid job scams and fraud.</p></p><p></p>

<strong>Who We Are<br><br></strong>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation.<br><br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.<br><br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.<br><br>#VOIS #BeUnrivalled #CreateTheFuture<br><br><strong>About This Role<br><br></strong>We are seeking a Global Portfolio Marketing Specialist for SaaS to drive product success through strategic positioning, messaging, market adoption, and content localisation across multiple international markets. Based in Cairo, Egypt, this role sits within the CVM &amp; Marketing function and partners closely with Global, Regional, and Local Market stakeholders to ensure product messaging is relevant, consistent, and differentiated. The successful candidate will play a key role in supporting market expansion and rationalisation initiatives, driving adoption of portfolio marketing assets, and enabling sales and marketing teams to engage customers effectively.<br><br><strong>What You’ll Do<br><br></strong>Lead Market Expansion roadmap initiatives across Cluster Markets.Lead Rationalisation roadmap activities across all Markets.Partner with Local Markets to localise buyer-facing content and messaging to reflect regional requirements and customer needs.Drive adoption and utilisation of marketing content, toolkits, and collateral across Local Markets.Collaborate with Portfolio Product Management, Go-to-Market, Sales, Strategic Partnerships, Analyst Relations, Group teams, and Operating Companies.Attend go-to-market meetings, providing updates, insights, and recommendations.Support the development of interactive product demonstration content using Navattic under guidance.Maintain accurate project updates and progress tracking within Asana, ensuring regular status reporting.Contribute to the creation of benefit-led messaging aligned to product value propositions and customer outcomes.Build strong stakeholder networks and influence cross-functional collaboration across international teams.<br><br><strong>Who You Are<br><br></strong>5+ years of experience in leading marketing initiatives within complex, highly matrixed international organisations.Strong knowledge of Product Marketing within the Business-to-Business (B2B) environment.Experienced in working with diverse Local Markets and adapting content for different audiences and regions.Strong stakeholder management capabilities with the ability to influence and collaborate across multiple organisational levels.Commercially aware with strong product and technical understanding relevant to SaaS solutions.Skilled in creating and adapting benefit-led messaging aligned with customer value propositions.Able to manage multiple projects simultaneously while maintaining high-quality delivery standards.Responsive to feedback and committed to continuous improvement.Curious, proactive, and motivated to learn about markets, technologies, products, and customer needs.Fluent in written and spoken English.German language proficiency is advantageous.Marketing degree or professional marketing qualification is desirable.<br><br><strong>Not a perfect fit?<br><br></strong>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.<br><br><strong>What's In It For You<br><br></strong>Opportunity to influence global SaaS portfolio marketing initiatives across multiple international markets.Exposure to cross-functional collaboration with Product Management, Sales, Go-to-Market, Strategic Partnerships, and Regional stakeholders.Experience contributing to strategic market expansion and portfolio optimisation programmes.Opportunity to shape product messaging and customer engagement strategies at a global scale.Access to a diverse international network of colleagues, customers, and stakeholders.Involvement in programmes focused on improving market adoption, content effectiveness, and customer engagement.<br><br><strong>What Skills You Will Learn<br><br></strong>Advanced portfolio and product marketing practices within a global B2B environment.International content localisation and market adaptation techniques.Strategic stakeholder engagement and influencing skills across complex organisations.SaaS product positioning, messaging, and value proposition development.Go-to-market planning and execution practices.Marketing performance measurement, adoption tracking, and content utilisation analysis.Cross-market collaboration and change management techniques.Practical experience with marketing project management platforms and interactive demonstration tools.<br><br><strong>VOIS Equal Opportunity Employer Commitment<br><br></strong>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.<br><br><strong>Join Us<br><br></strong>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.<br><br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.<br><br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.<br><br><strong>Alert <br><br></strong>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.<br><br>#JDEnhancedByTARA<br><br><strong>Follow us on social media<br><br></strong>LinkedIn: https://www.linkedin.com/company/vois/Facebook: https://www.facebook.com/voisglobalInstagram: https://www.instagram.com/voisglobal/You can also chat with our employees to learn more about our projects: https://lnkd.in/dpkrcvR2

<strong>About The Role<br><br></strong><strong>About The Role:<br><br></strong>You will be Soar’s hands-on leader for business intelligence and analytics, accountable for both the direction of the function and the work that makes it useful. You will work directly with business leaders to identify the right questions, write SQL, build semantic models, develop dashboards, and turn analysis into decisions across UX, credit, collections, investment, and operations.<br><br>You will own the layer between raw data and business answers: the event taxonomy, metric definitions, and curated semantic models that both people and AI agents rely on. Your ownership includes setting priorities, establishing standards, and personally delivering the foundations and most consequential analytical work.<br><br>The boundaries are explicit. You own the semantic layer, business definitions, and analytics products. The architecture team owns ingestion pipelines and data contracts. The AI team owns agent tooling and orchestration. You supply the trusted business foundation they build on.<br><br>This is a director-level individual contributor and player-coach role, with a substantial share of your time spent building and analyzing. As the function grows, you will hire and mentor selectively while remaining directly involved in delivery. Success means departments make better decisions faster and AI agents provide answers the business can trust.<br><br><strong>Key Responsibilities:<br><br></strong><ul><li>Set priorities and deliver the work. Own the BI and analytics roadmap, agree priorities with business leaders, and personally take critical projects from business question through modeling, analysis, and adoption.</li><li>Build and own the semantic layer. Design, implement, and maintain the event taxonomy, entity models covering users, devices, sessions, and loans, and business metric definitions on Snowflake using dbt or an equivalent transformation layer.</li><li>Deliver decision-ready analysis. Write SQL, investigate performance changes, test business hypotheses, and translate findings into clear recommendations for UX, credit, collections, investment, and operations.</li><li>Build BI products people use. Develop and maintain executive reporting and departmental dashboards, with named business owners and defined decisions behind each one. Measure adoption and improve or retire reporting based on its value.</li><li>Establish consistent business metrics. Work directly with department leaders to define KPIs, resolve conflicting definitions, and maintain a practical business glossary that supports reporting and self-service analysis.</li><li>Make AI analytics trustworthy. Curate the semantic models agents query, build and maintain a golden-question evaluation set using real business questions and verified answers, review agent-generated SQL, and investigate accuracy failures with the AI team.</li><li>Reconstruct the customer journey. Build sessionization, funnel, and cohort models spanning mobile interaction → API → decision → outcome, using trace and correlation IDs to connect events across systems.</li><li>Implement governance in the analytics layer. Partner with security, GRC, and architecture to implement and verify PII masking, row-access policies, department-scoped access, and auditability across analyst- and agent-accessible datasets.</li><li>Improve data at the source. Identify instrumentation gaps and data quality issues through hands-on investigation. Define business requirements and work with architecture on producer-level data contracts and fixes.</li><li>Raise the quality of analytics delivery. Establish testing, documentation, version control, and review practices. Hire and mentor analysts or analytics engineers as needed, remaining an active contributor to models, code, and analysis.<br><br></li></ul><strong>What Success Looks Like — First 12 Months :<br><br></strong><ul><li>A prioritized BI and analytics roadmap tied to business decisions, with a consistent delivery cadence.</li><li>A documented event taxonomy, business glossary, and KPI framework adopted across departments, with named owners.</li><li>A semantic layer in production that you have directly helped build, powering dashboards and AI queries with tested, documented models.</li><li>Live executive and departmental dashboards for UX, credit, collections, and investment, with weekly active use and clear evidence that they support decisions.</li><li>Customer journey, funnel, and cohort models that connect product behavior to lending and operational outcomes.</li><li>A golden-question evaluation suite with measured agent accuracy, agreed acceptance thresholds, and improvement quarter over quarter.</li><li>Masking and access policies enforced on every dataset exposed to analysts or agents.</li><li>Concrete examples of your analysis influencing business decisions, with outcomes tracked against agreed baselines.<br><br></li></ul><strong>Requirements<br><br></strong>Requirements:<br><br><ul><li>8+ years in business intelligence, analytics, analytics engineering, or related data roles, including ownership of cross-functional analytics priorities and company- or domain-level metric definitions.</li><li>Recent, substantial hands-on experience writing SQL, building data models, delivering dashboards, and conducting analysis. You should be comfortable discussing work you personally built and how it changed a business decision.</li><li>Expert SQL, including semi-structured data such as JSON at event and log scale, and strong Snowflake experience.</li><li>Hands-on depth with dbt or an equivalent transformation or semantic layer, supported by strong data modeling, testing, and documentation practices.</li><li>Strong BI development skills in Looker, Power BI, Tableau, or similar tools, and the judgment to know when a dashboard is the wrong answer.</li><li>Practical product and event analytics experience, including sessionization, funnels, cohort analysis, and customer journey measurement.</li><li>The ability to move between executive discussions and detailed implementation, translating ambiguous questions into reliable metrics, models, and recommendations.</li><li>Strong business acumen and stakeholder fluency, including comfort with credit, collections, lending, or investment discussions and the willingness to challenge assumptions.</li><li>Working familiarity with LLM and agent-based analytics, including text-to-SQL, semantic models for AI, and evaluation of model outputs.</li><li>Experience setting technical standards and mentoring others while maintaining direct ownership of delivery.</li><li>Practical understanding of data governance, access controls, and auditability in analytics environments.<br><br></li></ul>Nice to Have:<br><br><ul><li>Fintech or lending experience, ideally in KSA/GCC or another regulated market.</li><li>Experience building an analytics capability from an early foundation.</li><li>Python for analysis and light automation.</li><li>Experience implementing masking, row-level access, and data quality monitoring.</li><li>Familiarity with OpenTelemetry or event instrumentation concepts.</li><li>Arabic proficiency.</li></ul>

<strong>Overview<br><br></strong>WELCOME TO SITA<br><br>At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.<br><br>You’ll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don’t just move the world forward—we’re proud to be recognized as a <strong>Great Place to Work®</strong> by our employees and certified in most of our growing locations.<br><br>Here, we feel empowered, supported, and inspired to grow.<br><br><strong>Are you ready to love your job? The adventure begins right here, with you, at SITA.<br><br></strong><ul><li>ABOUT THE ROLE &amp; TEAM<br><br></li></ul>As <strong>CTEM Analyst</strong>, you will support the organization's Continuous Threat Exposure Management program by identifying, validating, prioritizing, and tracking security exposures across the enterprise. You will play a key role in reducing organizational risk by analyzing vulnerabilities, misconfigurations, attack paths, and threat intelligence to ensure remediation efforts focus on the most impactful exposures.<br><br>You will be accountable for maintaining exposure visibility, supporting risk-based prioritization, coordinating remediation activities, and providing meaningful reporting and metrics that drive exposure reduction and security improvement initiatives.<br><br>Reporting to the Senior Manager, Service Operations, you will be part of the <strong>Cybersecurity &amp; Risk Management Team</strong>, responsible for strengthening the organization's security posture through proactive exposure management, attack surface reduction, and continuous risk assessment.<br><br><strong>What You Will Do<br><br></strong><ul><li>Maintain visibility of the enterprise exposure inventory across cloud environments, identities, endpoints, applications, infrastructure, and external attack surfaces.</li><li>Perform vulnerability assessments to identify vulnerabilities, security weaknesses, misconfigurations, and other security exposures.</li><li>Analyze vulnerability, asset, threat intelligence, attack-path, and configuration data to identify areas of elevated risk.</li><li>Prioritize exposures using business risk, exploitability, asset criticality, and threat intelligence to support risk-based decision making.</li><li>Validate exposures to determine realistic exploitation potential while following approved and safe assessment practices.</li><li>Coordinate remediation activities with infrastructure, cloud, application, and technology teams to ensure timely risk reduction.</li><li>Support attack-path analysis and exposure reduction initiatives across enterprise environments.</li><li>Track remediation progress, exception requests, compensating controls, and risk acceptance decisions.</li><li>Develop CTEM dashboards, executive summaries, operational metrics, and regular reporting for leadership and stakeholders.</li><li>Support purple team exercises, tabletop activities, security assessments, and control validation initiatives to improve organizational resilience.<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>WHO YOU ARE</li><ul><li>You have 3-5 years of experience in vulnerability management, exposure management, cloud security, security operations, or risk management.</li><li>You have experience managing the end-to-end vulnerability and exposure lifecycle, including discovery, prioritization, remediation coordination, validation, exception management, and closure.</li><li>You are familiar with vulnerability scanners, cloud security posture management platforms, attack surface management tools, and CMDB or asset inventory solutions.</li><li>You have experience correlating threat intelligence, vulnerabilities, misconfigurations, asset criticality, and business context to support risk-based prioritization.</li><li>You possess strong knowledge of vulnerability management and exposure management principles, methodologies, and best practices.</li><li>You understand exposure prioritization frameworks and methodologies, including CVSS, EPSS, CISA Known Exploited Vulnerabilities (KEV), exploitability analysis, and asset criticality.</li><li>You have a good understanding of attack-path analysis across identity, cloud, endpoint, and network environments.</li><li>You understand SOC detection requirements, security monitoring concepts, and the MITRE ATT&amp;CK framework.</li><li>You are proficient in data analysis and reporting tools such as Excel, Power BI, KQL, SQL, Python, or similar technologies.</li><li>You possess strong analytical, stakeholder management, communication, coordination, and reporting skills.<br></li></ul></ul><strong>NICE-TO-HAVE<br><br></strong><ul><li>Experience supporting Continuous Threat Exposure Management (CTEM) initiatives in large enterprise environments.</li><li>Familiarity with cloud-native security tools across Microsoft Azure, Microsoft 365, AWS, or hybrid cloud environments.</li><li>Experience participating in purple team exercises, threat-informed defense activities, or attack simulation and control validation programs.<br><br></li></ul><strong>Education &amp; Qualifications<br><br></strong><ul><li>Bachelor’s degree in Information Technology, Cybersecurity, Computer Science, or a related field, or equivalent practical experience.</li><li>At least one industry-recognized cybersecurity certification such as Security+, CySA+, GSEC, SC-200, AZ-500, CISSP, or a vendor-specific vulnerability/exposure management certification.<br><br></li></ul>quired<br><br><strong>What We Offer<br><br></strong>We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.<br><br> <strong>Flex Week:</strong> Work from home up to 2 days/week (depending on your team's needs)<br><br>⏰ <strong>Flex Day:</strong> Make your workday suit your life and plans.<br><br> <strong>Flex-Location:</strong> Take up to 30 days a year to work from any location in the world.<br><br> <strong>Employee Wellbeing:</strong> We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.<br><br> <strong>Professional Development:</strong> At SITA, we believe growth fuels innovation. Our learning ecosystem offers access to world-class platforms and programs designed to help you thrive. From <strong> LinkedIn Learning, Microsoft's Enterprise Skills Initiative, </strong> and <strong>Airport Council International </strong> -available to all employees-to specialized solutions like <strong> Pluralsight </strong> for technology upskilling, <strong> Harvard Business Publishing </strong>for people leadership, <strong> Stanford </strong> for strategic development and many others, we align learning opportunities with your Development Plan and our business priorities. Your development journey is supported every step of the way.<br><br> <strong>Competitive Benefits:</strong> Competitive benefits that make sense with both your local market and employment status.<br><br><em>SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.<br><br></em><strong>Salary / Compensation Note<br><br></strong>Hidden (-999)