Factory Manager Jobs in Egypt

Role Objectives :The Assistant Fulfillment Point Manager is responsible for managing the dark stores on ground, in terms of orderfulfillment, quality control, and logistics, and will coordinate closely with the customer service and the Dark Store &Last Mile Operations Manager.<br>Roles & Responsibilities:Assist in managing FP Operations on the ground. Ensure orders are being filled and shipped timely and accurate. Prevents product damage and shrinkage, accidents, and occupational hazards. Effectively monitors the flow of goods through the stock management system. Maintain a clean and safe work environment. Prepares necessary SOPs for fulfillment processes. Assist in analyzing current operations and make recommendations on ways to improve. Maintain the highest standards of customer service by immediately attending to and resolving customer issues.<br>REQUIRED EDUCATION, KNOWLEDGE, AND SKILLS :Bachelor’s degree Knowledge of warehouse software packages and MS Office proficiency. Analytical thinking skills. High attention to detail. Problem solving skills. Good command of the English language. Multi-functional team leadership skills. Conflict resolution skills. Able to work on shift basis.

Role Objectives :The Assistant Fulfillment Point Manager is responsible for managing the dark stores on ground, in terms of orderfulfillment, quality control, and logistics, and will coordinate closely with the customer service and the Dark Store &Last Mile Operations Manager.<br>Roles & Responsibilities:Assist in managing FP Operations on the ground. Ensure orders are being filled and shipped timely and accurate. Prevents product damage and shrinkage, accidents, and occupational hazards. Effectively monitors the flow of goods through the stock management system. Maintain a clean and safe work environment. Prepares necessary SOPs for fulfillment processes. Assist in analyzing current operations and make recommendations on ways to improve. Maintain the highest standards of customer service by immediately attending to and resolving customer issues.<br>REQUIRED EDUCATION, KNOWLEDGE, AND SKILLS :Bachelor’s degree Knowledge of warehouse software packages and MS Office proficiency. Analytical thinking skills. High attention to detail. Problem solving skills. Good command of the English language. Multi-functional team leadership skills. Conflict resolution skills. Able to work on shift basis.

Job Description COREations is looking for a dynamic and results-driven Sales Account Manager to manage and grow client relationships while identifying new business opportunities. The role includes:Managing and maintaining relationships with existing clients Identifying and acquiring new clients and business opportunities Acting as the main point of contact for client communication Developing strategic account plans to achieve sales targets Conducting market research and prospecting activities Negotiating contracts, pricing, and agreements Preparing sales and account performance reports Collaborating with internal teams to ensure client satisfaction<br><br>Requirements Fluent in Arabic and English Bachelor’s degree in Business Administration, Computer Science, or a related field Strong communication and negotiation skills Experience in digital marketing, cloud services, or marketing automation is a plus Ability to build long-term client relationships and achieve sales targets4+ years of experience in Sales or Account Management (Preferred).<br><br>Benefits Professional and growth-oriented work environment Career development opportunities Exposure to technology and digital transformation projects Collaborative and supportive team culture Competitive package based on experience

We're Hiring: Sales Account Manager<br>Hive Studio is looking for a driven and results-oriented Sales Account Manager to join our growing team.<br>Hive Studio is a creative agency specializing in Digital Marketing, Media Production, 2D & 3D Animation, Web & App Development, and Creative Content Solutions, serving clients across various industries in the MENA region and beyond.<br>If you're passionate about sales, client relationship management, and helping brands bring creative ideas to life, we'd love to hear from you.<br>Responsibilities:• Identify and develop new business opportunities• Build and maintain strong client relationships• Understand client needs and recommend suitable services• Prepare proposals, negotiate deals, and close sales• Coordinate with internal teams to ensure successful project delivery• Manage accounts and identify upselling opportunities<br>Requirements:• Experience in sales, business development, or account management• Strong communication and negotiation skills• Ability to manage multiple client accounts effectively• Self-motivated and target-driven mindset• Experience in marketing, media, creative agencies, or production companies is a plus<br>Location: Cairo, Egypt Employment Type: Full-Time

Role Objectives :The Assistant Fulfillment Point Manager is responsible for managing the dark stores on ground, in terms of orderfulfillment, quality control, and logistics, and will coordinate closely with the customer service and the Dark Store &Last Mile Operations Manager.<br>Roles & Responsibilities:Assist in managing FP Operations on the ground. Ensure orders are being filled and shipped timely and accurate. Prevents product damage and shrinkage, accidents, and occupational hazards. Effectively monitors the flow of goods through the stock management system. Maintain a clean and safe work environment. Prepares necessary SOPs for fulfillment processes. Assist in analyzing current operations and make recommendations on ways to improve. Maintain the highest standards of customer service by immediately attending to and resolving customer issues.<br>REQUIRED EDUCATION, KNOWLEDGE, AND SKILLS :Bachelor’s degree Knowledge of warehouse software packages and MS Office proficiency. Analytical thinking skills. High attention to detail. Problem solving skills. Good command of the English language. Multi-functional team leadership skills. Conflict resolution skills. Able to work on shift basis.

At Roots Solutions, we're looking for an experienced Operations Manager who can turn strategy into execution, optimize performance, and lead teams toward operational excellence.<br>If you're passionate about improving processes, driving efficiency, managing resources effectively, and delivering outstanding customer satisfaction, we'd love to connect with you.<br>???? In this role, you will:<br>• Lead and oversee daily operations to ensure smooth business performance.• Drive process improvements that enhance efficiency and reduce costs.• Monitor operational KPIs and provide actionable insights to management.• Manage budgets, resources, and workforce planning.• Lead, mentor, and develop high-performing teams.• Collaborate with cross-functional departments to achieve company objectives.• Ensure quality standards, compliance requirements, and customer satisfaction are consistently met.• Resolve operational challenges and implement sustainable solutions.<br>???? We're looking for someone with:<br>✔ Strong leadership and people management skills.✔ Proven experience in operations management.✔ Strategic thinking with a hands-on approach.✔ Excellent analytical, reporting, and problem-solving abilities.✔ A continuous improvement mindset and commitment to operational excellence.

Role Objectives :The Assistant Fulfillment Point Manager is responsible for managing the dark stores on ground, in terms of orderfulfillment, quality control, and logistics, and will coordinate closely with the customer service and the Dark Store &Last Mile Operations Manager.<br>Roles & Responsibilities:Assist in managing FP Operations on the ground. Ensure orders are being filled and shipped timely and accurate. Prevents product damage and shrinkage, accidents, and occupational hazards. Effectively monitors the flow of goods through the stock management system. Maintain a clean and safe work environment. Prepares necessary SOPs for fulfillment processes. Assist in analyzing current operations and make recommendations on ways to improve. Maintain the highest standards of customer service by immediately attending to and resolving customer issues.<br>REQUIRED EDUCATION, KNOWLEDGE, AND SKILLS :Bachelor’s degree Knowledge of warehouse software packages and MS Office proficiency. Analytical thinking skills. High attention to detail. Problem solving skills. Good command of the English language. Multi-functional team leadership skills. Conflict resolution skills. Able to work on shift basis.

We are seeking a full-time, remote Business Development Manager to drive growth by identifying and cultivating new business opportunities. The role involves building strong client relationships, negotiating contracts, conducting market research to identify potential leads, and developing sales strategies. You will closely collaborate with cross-functional teams to expand Innovito’s reach and contribute to strategic growth initiatives.<br>Key Responsibilities Development & Lead Generation Identify and engage potential clients across target markets Execute outreach strategies to generate qualified opportunities Maintain an organized pipeline and support early discovery discussions Partnership Development Build relationships with partners and ecosystem stakeholders Explore collaboration opportunities and represent the organization in industry events Opportunity Management Qualify leads and coordinate with internal teams to advance opportunities Support proposal preparation and maintain accurate pipeline records<br>Qualifications4 to 6 years of experience in business development, enterprise sales, or partnerships Background in B2B services, SAAS, technology solutions, consulting, or related fields Strong communication, presentation, and relationship-building skills Ability to manage multiple opportunities and maintain organized follow-ups Experience working within Gulf region markets is an advantage

We are looking for a Senior Account Manager to join our team! If you’re passionate about client relationships, project management, and creating impactful experiences:<br>Key Responsibilities:Manage and grow client accounts while maintaining strong relationships. Handle clients’ events and coordinate all project requirements internally. Attend client meetings, presentations, and event execution when needed. Develop creative ideas and strategies to enhance client experience. Monitor budgets and ensure projects are delivered within agreed scope. Identify upselling and new business opportunities with existing clients. Handle client communication, feedback, reporting, and final evaluations. Resolve client concerns professionally and efficiently. Stay updated with market trends, competitor activities, and industry insights.<br>Requirements:Previous agency experience is a must Bachelor’s degree in business, Marketing, Communications, or related field.3–4 years of experience in Account Management. Fluent English speaker. Strong leadership, communication, and organizational skills. Ability to manage multiple projects and meet deadlines. Creative, proactive, and solution-oriented mindset.<br>Work Conditions:????????????????????????????????: Mall of Arabia - 6th of October, Egypt. Working ????????????????????: 9–5 or 10–6 (Sun–Thu). On-site - Fulltime.

Clinical Research Project Manager <br>An Egyptian Clinical Research Company is seeking for a Clinical Project Lead to join its team. Role Description This is a full-time, on-site position based in Nasr-City, Cairo, Egypt, directly reporting to managing director. The selected candidate will lead a team of clinical research/coordinators to manage confirmatory clinical researchprojects, ensuring that all study and regulatory requirements are fully met. Key responsibilities include  Planning, executing, and finalizing clinical trials. Experience in training and providing guidance to team members. Coordinating with cross-functional teams. Monitoring study progress and timelines. Ensuring data quality and compliance with applicable regulations and protocols. Qualifications Proficiency in clinical research methodologies. Excellent organizational and leadership skills. Familiarity with regulatory requirements and guidelines in clinical research. Acts as the mainline of communication with the principle investigator and his/her team. Strong command of English language (written & spoken). Background in biomedical statistics is an additional asset.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The Front Desk Administrator serves as the primary gatekeeper and data integrity specialist for the service department.<br> The core purpose of this role is to decouple administrative data entry from the sales process, ensuring the service flow begins with high organization and accuracy before a vehicle reaches an Account Manager.<br> This role is critical in reducing operational bottlenecks and allowing the account managers’ team to focus on revenue-generating consultations.<br> Duties &amp; Responsibilities: Database Management &amp; Data Integrity Efficiently code and update customer profiles and VIN data, specifically for new and cross-dealer vehicles.<br> Ensure centralized and consistent coding to maintain a clean CRM database for marketing and service reminders.<br> Eliminate data fragmentation by maintaining high standards of entry in the Dealer Management System.<br> Appointment &amp; Flow Logistics Manage the reservation calendar and coordinate appointment logistics.<br> Generate administrative reports and proactively reschedule no-show appointments.<br> Act as a filter for arriving vehicles to reduce morning rushes and distribute work evenly to the workshop.<br> Customer Intake Greet customers immediately upon arrival to reduce perceived wait times and enhance the customer experience.<br> Verify necessary documentation and ensure the vehicle is prepared for the Account Manager’s technical review.<br> Education: Degree in Business Administration, Communications, or a related field.<br> Experience: Previous experience in a customer-facing role is preferred - background in the automotive or hospitality sector is preferred.<br> Technical Skills: Proficiency in MS Office.<br> Competencies Core: Data Integrity and Customer Centricity.<br> Functional: Process orientation, Multi-tasking, and Effective Communication.<br> Behavioral: Resilience in a high-visibility, fast-paced environment.<br> Work Environment Working Hours: On-site from 08:30 to 05:30, 5 days per week.<br> Physical Demands: Requires a professional appearance and the ability to stand and move frequently within the reception area.<br> Atmosphere: A high-visibility, fast-paced service center environment.<br></span> </div>

About the company:<br>Mbrace is an unconventional Marketing & Advertising agency with diversified strategic and creative talents from all over the world. Headquartered in Dubai, Mbrace also has teams in Paris, Beirut, Cairo, London & Amman. We work with governments, large multi-million-dollar brands, and up-and-coming start-ups. Our expertise in communication, media strategy, marketing operations, and digital transformations has positioned us uniquely to provide significant growth and value to our clients. We are continuing to grow at a rapid pace and are seeking a Social Media Manager to lead and innovate within our social media department.<br>The Role:<br>Are you a visionary leader with a deep understanding of social media trends and strategies? We’re on the hunt for a Social Media Manager to shape and drive the agency's social media initiatives. In this role, you will oversee the creation and execution of cutting-edge social media campaigns, work alongside a talented team, and ensure our clients stand out in a crowded digital landscape.<br>As our Social Media Manager , you’ll combine creativity and analytics to deliver impactful campaigns, elevate brand presence, and foster meaningful engagement across all platforms.<br>Key Responsibilities:<br>Strategic Leadership<br>Develop and oversee the execution of comprehensive social media strategies for a diverse portfolio of clients. Stay ahead of industry trends to identify innovative opportunities and ensure the agency remains at the forefront of social media excellence.<br>Team Management<br>Lead, mentor, and inspire a team of social media executives, content creators, community managers, and analysts. Foster a collaborative and results-driven culture within the social media department.<br>Campaign Execution<br>Oversee the creation and curation of high-quality, on-brand content tailored to specific platforms (e.g., Instagram, Tik Tok, Linked In, Twitter). Ensure all campaigns are aligned with client objectives and deliver measurable results.<br>Analytics & Performance<br>Set KPIs for social media campaigns and track performance using analytics tools. Present data-driven insights and recommendations to clients and internal stakeholders to optimize future strategies.<br>Client Engagement<br>Act as the main point of contact for high-profile clients, providing strategic counsel and ensuring their social media goals are achieved. Build and maintain strong client relationships by delivering exceptional results and creative solutions. Innovation & Collaboration Partner with creative, content, and digital teams to produce integrated campaigns that drive brand impact. Leverage emerging technologies and tools to enhance campaign efficiency and effectiveness.<br>Qualifications:<br>Essential Skills & Experience:<br>Bachelor’s degree in Marketing, Communications, or a related field.5+ years of experience in social media management, with at least 2 years in a leadership role within an agency environment. Proven track record of developing and executing successful social media campaigns for large brands. Expertise in using social media management and analytics tools (e.g., Sprout Social, Hootsuite, Google Analytics).<br>Desirable Skills & Certifications:<br>Certifications in social media marketing (e.g., Facebook Blueprint, Twitter Flight School) are a plus. Experience in influencer marketing and partnership campaigns. Strong creative portfolio showcasing social media content and campaigns.<br>Soft Skills:<br>Exceptional leadership and team-building abilities. Strong presentation and communication skills, with the ability to articulate ideas clearly and persuasively. Highly adaptable with a strong sense of innovation and creativity.<br>If you’re ready to lead, innovate, and make an impact in the ever-evolving world of social media, Mbrace offers the perfect platform for your talents. Apply now to join our journey and shape the future of social media marketing!

About the Company<br><br>We are a growing FMCG company specialized in the manufacturing and distribution of potato chips and snack products. With a strong focus on quality, customer satisfaction, and market expansion, we are continuously growing our distribution network and strengthening our presence across the Egyptian market.<br><br>Job Description<br><br>We are looking for an experienced and results-driven Business Development Manager to join our team in Menoufia.<br><br>The ideal candidate will be responsible for identifying new business opportunities, expanding market coverage, developing strong relationships with customers and distributors, and driving sustainable revenue growth.<br><br>Key Responsibilities:<br>• Develop and execute business development strategies to achieve growth targets.<br>• Identify new customers, distributors, markets, and business opportunities.<br>• Build and maintain strong relationships with key customers and business partners.<br>• Analyze market trends, competitors, and customer needs.<br>• Expand the company’s distribution network and market coverage.<br>• Negotiate commercial agreements and follow up on business opportunities.<br>• Work closely with Sales, Marketing, and Operations teams to achieve business objectives.<br>• Monitor KPIs, market performance, and revenue growth.<br>• Prepare regular reports and provide recommendations for business improvement.<br><br>Requirements:<br>• Bachelor’s degree in Business Administration, Marketing, or a related field.<br>• 5+ years of experience in Business Development, Sales, or Commercial roles, preferably in FMCG/Food & Beverage.<br>• Strong knowledge of the Egyptian FMCG market and distribution channels.<br>• Excellent communication, negotiation, and relationship-building skills.<br>• Strong analytical and problem-solving abilities.<br>• Target-oriented with strong leadership and business development skills.<br>• Willingness to travel when required.<br>• Location: Menoufia.

Company Description Andalusia for Healthcare Business Solutions specializes in designing flexible, user-friendly, and adaptive healthcare management systems to address the complex challenges faced by the healthcare industry. Focused on meeting high-quality requirements, Andalusia helps customers optimize operational processes and enhance overall profitability. The organization brings innovative solutions to streamline workflows and improve efficiency in healthcare management.<br>Role Description This is a full-time, on-site position based in Alexandria, Egypt. The Software Delivery Manager will oversee the successful delivery of software projects, ensuring that they meet client expectations and project objectives. Responsibilities include managing project timelines, leading cross-functional teams, collaborating with stakeholders, allocating resources, and maintaining alignment with organizational goals. The role requires proactive problem-solving, strategic planning, and efficient communication to ensure timely and quality delivery of software solutions.<br>Qualifications Must be Alexandria resident or open to re-allocate Strong analytical skills to evaluate project challenges and develop solutions Strong hands-on knowledge in . NET architecture, design patterns and microservices. Experience in program management to plan, execute, and deliver software projects Effective team management skills to lead cross-functional teams and manage resources Excellent communication skills to collaborate with stakeholders and provide regular updates Background in consulting to understand client needs and offer tailored solutions Proficiency in project management tools and methodologies Bachelor’s degree in Computer Science, Software Engineering, Business Administration, or a related field Previous experience in healthcare or software industries is an advantage

HR & Administration Manager – Cairo Full-Time | Fully On-Site | Cairo, Egypt<br>We are looking for an experienced HR & Administration Manager to lead the HR function and oversee the day-to-day administration of our Cairo office within a multinational group. This is a full-time, fully on-site position. Remote or hybrid working is not available. The role is approximately 70% HR and 30% administration. The successful candidate will be primarily responsible for HR operations, employee relations, compliance, and policy implementation, while also ensuring that the office remains professional, well-managed, and an attractive place to work. Key Responsibilities<br>Human Resources Lead end-to-end HR operations for the Cairo office, supporting IT, content, digital marketing, and other professional teams. Ensure compliance with Egyptian Labor Law, Social Insurance, and statutory requirements. Implement and enforce group HR policies and governance standards. Oversee recruitment, employment contracts, onboarding, probation, performance follow-up, and offboarding. Manage employee relations, grievances, disciplinary matters, and workplace concerns. Coordinate payroll, benefits, medical insurance, statutory deductions, and employee records. Maintain accurate HR documentation suitable for audit and compliance reviews. Manage and develop the local HR team. Act as the main HR contact between the Cairo office and regional management outside Egypt.<br>Administration and Office Management Oversee the administration team and the day-to-day operation of the Cairo office. Ensure the office remains clean, safe, professional, well-equipped, and welcoming. Maintain a high-quality workplace environment that supports employee productivity and engagement. Oversee office services, maintenance, security, cleaning, supplies, hospitality, and other daily requirements. Manage administrative vendors, service providers, contracts, and related expenses. Resolve office-related issues promptly and ensure employees receive reliable administrative support. Support management visits, office events, and other business requirements when needed.<br>What We Are Looking For At least 7 years of HR and administration experience in Egypt. Proven experience working within a multinational, international, or foreign-owned organization. Strong hands-on HR operations and employee-relations experience. Practical knowledge of Egyptian Labor Law and Social Insurance. Experience managing HR and administration teams. Strong organizational, problem-solving, and vendor-management skills. Fluent Arabic and English communication. A hands-on, accountable, and discreet management style.<br>Why Join UsLead the HR function of an established Cairo office. Work directly with regional and international management. Gain exposure to cross-border HR operations and governance. Take an active role in maintaining a professional and attractive workplace. Join a structured and growing organization.<br>Important This is a full-time, fully on-site role based in Cairo. Only candidates with relevant HR experience in multinational, international, or foreign-owned companies in Egypt will be considered.<br>#HRManager #Administration Manager #HRJobs Egypt #Cairo Jobs #Human Resources #HRCompliance #Egypt Labor Law #Office Management #Multinational Company

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Join EVA Pharma, a leading pharmaceutical company dedicated to empowering the fight for Health and well-being as a fundamental human right.<br> Recognized and certified as a best place to work, we provide a dynamic and supportive work environment that encourages innovation and professional growth.<br>Monitor daily manufacturing operations across all sites, tracking production performance against approved plans and ensuring smooth cross-functional coordination.<br> Job Summary: We are seeking a passionate and talented Assistant Project Manager to join our dynamic team.<br> The ideal candidate will contribute to our mission of enhancing human health and well-being, ensuring that we meet the highest standards of excellence in our industry.<br> Key Responsibilities: Support the planning and execution of pharmaceutical manufacturing projects, ensuring delivery within scope, budget, quality standards, and timelines.<br> Coordinate with cross-functional teams (Production, Capacity Planning, QA, QC, R&amp;D, and Supply Chain) to drive operational alignment and project success.<br> Analyze operational and project performance, identify improvement opportunities, and provide recommendations to enhance efficiency and business outcomes.<br> Prepare and maintain project documentation (including CAPEX/OPEX, schedules, budgets, and progress reports) while contributing to the continuous improvement of project management processes and governance.<br> • Bachelor’s degree in pharmacy, Engineering, Business Administration.<br> • 4–6 years of proven experience in project management &amp; operations manufacturing in the pharmaceutical manufacturing industry.<br> • Demonstrated analytical and problem-solving skills to manage project complexities effectively.<br> • Excellent leadership abilities, with experience in leading and motivating cross-functional teams.<br> • PMP certification is a plus.<br></span> </div>

<p><strong>About the Company</strong></p><p><strong>We are a well-established Petroleum Services company providing specialized solutions to the Oil &amp; Gas industry. Our expertise includes OCTG Services, API &amp; Premium Connection Rethreading, Machine Shop Manufacturing, Repair, Bucking Operations, Welding, Hard banding, and related workshop and field services.</strong></p><p></p><p><strong>Job Purpose</strong></p><p><strong>We are looking for an experienced Quality Assurance Manager to lead the development, implementation, and continuous improvement of the company's Quality Management System (QMS). This role is responsible for ensuring compliance with API, ISO, customer, and regulatory requirements while driving quality culture, process excellence, certification management, and continual improvement across the organization.</strong></p><p></p><p><strong>Key Responsibilities</strong></p><ul><li><p><strong>Develop, implement, maintain, and continuously improve the company's Quality Management System (QMS).</strong></p></li><li><p><strong>Ensure compliance with API Q1, ISO 9001, customer specifications, and applicable international standards.</strong></p></li><li><p><strong>Develop, review, and control quality procedures, work instructions, quality manuals, and document control systems.</strong></p></li><li><p><strong>Lead internal audits, supplier audits, customer audits, and external certification audits.</strong></p></li><li><p><strong>Maintain company certifications and customer qualifications, including API, ISO, Premium connections, Arnco, and other applicable approvals.</strong></p></li><li><p><strong>Lead Management Review meetings and monitor Quality Objectives and Quality KPIs.</strong></p></li><li><p><strong>Drive Risk Assessment, Root Cause Analysis (RCA), Corrective and Preventive Actions (CAPA), and continuous improvement initiatives.</strong></p></li><li><p><strong>Monitor supplier quality performance and support supplier qualification activities.</strong></p></li><li><p><strong>Support tender submissions and customer pre-qualification processes by reviewing quality requirements.</strong></p></li><li><p><strong>Deliver quality awareness programs and provide coaching and training to company personnel.</strong></p></li><li><p><strong>Work closely with Operations, Engineering, HSE, Procurement, and Commercial teams to ensure effective implementation of quality requirements.</strong></p></li><li><p><strong>Support digital transformation initiatives related to Quality Management Systems.</strong></p></li><li><p><strong>Regular travel to company workshops and operational sites is required.</strong></p></li></ul><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Position responsible for assigned food and beverage/culinary operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals.</p><p>CORE WORK ACTIVITIES Assisting in Food and Beverage Operations Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. Provides excellent customer service to all employees. Responds quickly and proactively to employee's concerns. Uses coaching skills throughout the property. Demonstrates self confidence, energy and enthusiasm. Motivates and encourages staff to solve guest and employee related concerns. Ensuring Exceptional Customer Service Provides excellent customer service. Responds quickly and proactively to guest's concerns. Understands the brand's service culture. Sets service expectations for all guests internally and externally. Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee. Follows up to ensure complaints have been addressed to the guest's satisfaction. Develops a relationship with all guests to build repeated clientele internally and externally. Additional Responsibilities as Assigned Complies with all corporate accounting procedures. Assists GM as needed with annual Quality audit.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area.</li><li>OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking an experienced Total Rewards Manager to lead the design, implementation, and management of our compensation, benefits, and rewards programs. The role is responsible for ensuring competitive and equitable reward practices that attract, retain, and motivate top talent while supporting business objectives and ensuring compliance with Saudi labor regulations. Location: Egypt Key Accountabilities Develop and manage the company's total rewards strategy. Oversee compensation structures, salary reviews, grading, and job evaluation. Conduct market benchmarking and recommend competitive pay practices. Manage employee benefits programs and reward policies. Support annual salary reviews, bonus, and incentive programs. Analyze compensation data and prepare reports for management. Ensure compliance with labor laws and company policies. Partner with HR and business leaders on workforce planning and reward initiatives.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Knowledge, Skills, and Experience We Are Looking For:</b></p><ul><li>Bachelor's degree in Human Resources, Business Administration, Finance, or a related field.</li><li>8 12 years of progressive HR experience, including 4 6 years specializing in Total Rewards or Compensation &amp; Benefits.</li><li>Experience within the construction sectors is highly preferred.</li><li>Experience managing compensation frameworks for large, multi-site organizations.</li><li>GCC or Saudi Arabia experience is preferred.</li><li>Strong knowledge of compensation design and salary benchmarking.</li><li>Experience with job evaluation methodologies (Hay, Mercer IPE, Korn Ferry, or equivalent).</li><li>Advanced Excel and HR analytics skills.</li><li>Experience with HRIS and ERP systems (e.g., SAP SuccessFactors, Oracle HCM, or similar).</li><li>Strong understanding of budgeting and workforce planning.</li></ul><p></p></section>

Client Onboarding & Support Manager (Application Manager) to better reflect the hybrid nature of the role while retaining the technical scope, and restructured it to be visually appealing, scannable, and attractive to top talent. Location: Cairo, Egypt (Full-time, On-site) Company: Morasalaty About Morasalaty Morasalaty is a cutting-edge, unified communication platform designed to help businesses connect seamlessly with their customers across their preferred channels, 24/7. Featuring a powerful Whats App chatbot service, marketing automation tools, and a suite of advanced communication features, Morasalaty simplifies and accelerates customer interactions. By streamlining workflows, our platform helps organizations reduce overhead, boost profitability, and build lasting customer relationships through scalable, growth-oriented solutions. Role Overview We are seeking a versatile, tech-savvy Client Onboarding & Support Manager to bridge the gap between our clients, our platform, and our technical teams. In this hybrid role, you will own the day-to-day operation, configuration, and performance of the Morasalaty platform. You will act as the critical link between technical support (troubleshooting, system monitoring, and ensuring high availability) and client onboarding (guiding new clients through setup, managing integrations, and implementing best practices). If you thrive on solving technical puzzles and love ensuring clients achieve immediate value from software, this role is for you. Key Responsibilities???? Client Onboarding & Implementation Lead Client Setup: Guide new clients smoothly through the technical implementation and onboarding process for the Morasalaty platform. Platform Configuration: Tailor and configure application settings, integrations, and messaging workflows to match specific client needs. Best Practice Guidance: Educate clients on how to maximize the platform's features, ensuring a high-quality, customer-centric experience from day one.????️ Application Support & Optimization System Monitoring: Oversee the day-to-day performance, reliability, and security of our communication applications. Technical Troubleshooting: Investigate, diagnose, and resolve platform issues, performing root-cause analysis to prevent recurring bugs. Cross-Functional Collaboration: Partner with Product, Customer Success, and Engineering teams to escalate issues, prioritize feature requests, and manage smooth release updates. Process Documentation: Create and maintain clear internal documentation for application configurations, troubleshooting steps, and system workflows. Qualifications Education: Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related technical field (or equivalent practical experience). Technical Expertise: Proven experience in application management/administration, ideally with cloud-based Saa S, CRM, telecom, or customer communication platforms. Hands-on Skills: Strong background in software configuration, system monitoring, troubleshooting, and api/messaging integrations. Problem-Solving Mindset: Analytical thinker focused on continuous process improvement and finding permanent solutions to technical issues. Stakeholder Management: Exceptional ability to collaborate across internal teams (product, support, operations) and manage external vendor relationships. Communication: Excellent written and verbal communication skills in English. Proficiency in Arabic is highly beneficial. Work Logistics: Ability to work full-time on-site in Cairo, effectively manage multiple competing priorities, and maintain a client-first attitude.