Factory Jobs - Mansoura Egypt

<p>Needed an experienced Mechanical Engineer in designing and preparing mechanical drawings according to the Saudi Building Code&nbsp;<br>from Al-Mansurah city or its surroundings&nbsp;<br>Years of experience: not less than 3 years and not more than 5 years&nbsp;</p>

<p>You have knowledge of sections and knowledge of cutting, use the drill and implement the toolsets and fittings, and kitchen, window, and door assemblies, and you are honest about what you know to avoid embarrassment.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>To manage and follow up on all hub-related communications, ensuring issues are resolved efficiently between Customer Service, Account Managers, and Operations teams. The role focuses on problem-solving, SLA compliance, and maintaining smooth coordination across departments.</p><p>Receive the new pickups closed in bosta flyers. Ensure that the tracking number was written correctly on the flyer with the marker by the couriers. Receive the shipments(new pickups) on the system and add the tracking numbers on the Receiving Pickups sheet. Arrange day-to-day dispatch of the shipments and sort shipments based on delivery addresses. Add the cash collection and Refund shipments to the courier s routes. Send the routes directly to the stars App. Receive the undelivered shipments on the system and the productivity sheet as well. Get the receiver s signature and IDs# on delivered shipments with Zero Cod. Get hard copies of returned shipments signed by the business. Monitor the Stars Wallets and ensure that they are depositing the same collected CODs amount on a daily basis. Make a verification call on the undelivered shipments or Canceled shipments on a daily basis. Cancel the refused shipments on the system. Transfer the canceled orders after exceeding holding period at the hub 24 hours to sorting facility team through Transfer to Hub Send handover mails to the sorting facility team including the total number of transferred shipments, seal number and the tracking numbers subject with the status of the shipments. Performs related duties as required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>6 months to 1 year of experience in logistics field, in e-commerce or shipping industry.</li><li>Only graduates are eligible for this role.</li></ul><p>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p><p></p></section>

<p>We are seeking to hire distinguished talent to work from our main headquarters in Mansoura, Egypt, for the following position: 1. Telesales Pharmacists Key Responsibilities (vary by position): Promoting and selling pharmaceutical products and healthcare services to customers over the phone. Building strong relationships with customers and ensuring high levels of satisfaction and retention. Identifying customer needs and recommending suitable products and services accordingly. Achieving individual and team sales targets and contributing to overall business growth. Following up on leads, inquiries, and existing customers to maximize conversion rates. Coordinating with internal teams (operations, delivery, customer care) to ensure seamless order fulfillment. Maintaining accurate records of customer interactions and sales activities. Ensuring compliance with professional, regulatory, and company standards. We Offer You: Competitive salaries commensurate with experience and qualifications. Attractive commission and incentive scheme based on sales performance. A stimulating work environment that supports learning and professional growth. The opportunity to join an ambitious team in a leading company. Work Location: Company Main Headquarters Mansoura City. We value diversity of experience and backgrounds and invite all suitably qualified candidates to apply. Only shortlisted candidates will be contacted for the next stages of the selection process. We look forward to you joining the Milaserve team.</p><p><strong>Desired Candidate Profile</strong></p><p>Application Requirements: Hold a Bachelor's Degree in Pharmacy. Practical experience of at least one year working inside a pharmacy. Previous experience in telesales or customer-facing roles is a plus. Good command of the English language (written and spoken). Strong sales, negotiation, and persuasion skills. Excellent verbal and written communication skills. Ability to work under pressure in a fast-paced environment. Flexibility with work schedules. Must not be older than 30 years. Commitment to the highest standards of professional ethics.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>To perform Quality Assurance functions to ensure compliance with internal and external regulations and protocol under the direct supervision of the Center Quality Manager (CQM). To edit SOPs related to processes at donor center level following the guidelines established according to Egyptian regulations and the guidelines established according to cGMP requirements.</p><p><b>KEY RESPONSIBILITIES</b></p><ul><li>To perform periodical review of DC records.</li><li>To perform periodical equipment quality control review.</li><li>To perform periodical review of equipment incident logs.</li><li>To verify and release of sample shipments.</li><li>To inspect and release of incoming supplies.</li><li>To perform periodical employee observations.</li><li>To assist to CQM to ensure cGMP regulations are followed.</li><li>To assist to CQM to ensure that SOPs are followed.</li><li>To assist to CQM in the edition of SOPs.</li><li>To perform a review of the documentation of unsuitable test results and the disposition of the associated units.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>ACADEMIC EXPERIENCE REQUIRED</b></p><ul><li>Bachelors Degree in Health-related Sciences.</li><li>Knowledge in Quality Management.</li><li>Strong integrity and commitment to quality and compliance.</li></ul><p>COMPUTING SKILLS</p><ul><li>MS Office knowledge</li></ul><p>PERSONAL SKILLS</p><ul><li>Ability to understand, explain, follow and enforce SOPs, protocols and other regulatory guidelines.</li><li>Ability and willingness to study specific activities, in a short time.</li><li>Accuracy and reliability.</li><li>Can work independently, excellent organizational skills, and attention to detail.</li><li>Performs a higher-level document review and employee observations</li><li>Ability to work in groups and with other departments.</li><li>Communicates openly with CQM on issues noted during reviews and is able to give suggestions for corrections. Has a good understanding of cGMP and quality systems.</li><li>Good ability to identify problems and propose solutions.</li><li>Adherence to the Grifols skills and values.</li></ul><p>LANGUAGES</p><ul><li>Written and spoken English and Arabic.</li></ul><p></p></section>

<p>We are seeking to hire distinguished talent to work from our main headquarters in Mansoura, Egypt, for the following positions: 1. Customer Care Pharmacists (Call Center) Key Responsibilities (vary by position): Providing accurate and professional pharmaceutical consultations to customers over the phone. Following up on and executing internal processes related to the delivery of pharmaceutical products and services. Ensuring compliance with professional, regulatory, and quality standards. Working within an integrated team to enhance customer experience and ensure operational efficiency. Handling inquiries and complaints with professionalism to resolve them effectively. </p><p><strong>Desired Candidate Profile</strong></p><p>Application Requirements:<br>Hold a Bachelor's Degree in Pharmacy .<br>Practical experience of at least one year working inside a pharmacy.<br>Good command of the English language (written and spoken).<br>Ability to be flexible with work schedules .<br>Must not be older than 30 years .<br>Excellent verbal and written communication skills.<br>Ability to work under pressure in a fast-paced environment.<br>Commitment to the highest standards of professional ethics.</p>

<p>The role of the Junior Alternations Engineer is to oversee the customers technical inquiries and complaints, raise them, to fulfill the customers satisfaction and process improvement according to the projects conditions and status.</p><p>Handle customers Alterations requests by contacting customers, and follow-up on requests. Study the requested modifications and coordinate the feedback with the concerned stakeholders, internal and external. Review the cases status before refunding the insurance check from the CM team. Respond to customers technical requirements, inquiries, and complaints in a timely manner and according to the agreed-upon policies. Ensure all technical complaints are answered and illustrated to customers professionally and promptly. Communicate the approved alterations to the community team for issuing work permissions. Submit all cases status, feedback, and important correspondences on the SAP to ensure accurate documentation and referencing. Address issues proactively to minimize disruptions and delays. Conduct a regular site visits to review the status of the opened cases and performed work to ensure it matched the company s regulations and issued approvals.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Architecture.</li><li>1 to 3 years of experience.</li><li>Ms office.</li><li>Autocad is a must.</li><li>Communication Skills.</li><li>Analyzing &amp; Interpreting</li><li>Interacting &amp; Presenting</li><li>Organizing &amp; Executing</li><li>Supporting &amp; Co-operating</li></ul>

<p><p>&nbsp;</p> <ul> <li><span style=\"font-size: 11.0pt; font-family: \'Arial\',sans-serif;\">Manage the assigned branch, monitor the overall Agency performance, and ensure the direct sales agents team adherence to the set KPIs, targets &amp; accordingly meeting AXA business goals.</span></li> <li><span style=\"font-size: 11.0pt; font-family: \'Arial\',sans-serif;\">Manage&nbsp;the assigned AXA&rsquo;s branch, while maintaining the efficient geographical existence of the sales agents within the assigned territory.</span></li> <li><span style=\"font-size: 11.0pt; font-family: \'Arial\',sans-serif;\">Oversee the teams&rsquo; progress to ensure they meet those goals by providing strategies and feedback.</span></li> <li><span style=\"font-size: 11.0pt; font-family: \'Arial\',sans-serif;\">Work on Team Leaders &amp; Direct Sales Agents development plans by&nbsp;offering&nbsp;individualized coaching, and generally foster a positive company culture.</span></li> <li><span style=\"font-size: 11.0pt; font-family: \'Arial\',sans-serif;\">Utilize all available on the job training and online platform tools for agents.</span></li> <li><span style=\"font-size: 11.0pt; font-family: \'Arial\',sans-serif;\">Ensure the agents&rsquo; full understanding across all AXA products and services, market trends, opportunities, and competitive activity.</span></li> <li><span style=\"font-size: 11.0pt; font-family: \'Arial\',sans-serif;\">Receive feedback from Team Leaders for all business/product/service challenges, areas of improvement and set clear action plans.</span></li> <li><span style=\"font-size: 11.0pt; font-family: \'Arial\',sans-serif;\">Ensure the Direct Sales Agents team adherence to AXA policy, strategy and their compliance with all relevant legislation and codes of practice.</span></li> <li><span style=\"font-size: 11.0pt; font-family: \'Arial\',sans-serif;\">Ensure adherence to legal and company policies and procedures and execute disciplinary actions if needed.</span></li> <li><span style=\"font-size: 11.0pt; font-family: \'Arial\',sans-serif;\">Ensure that each direct sales agents&rsquo; team has set their objectives and consequently meeting the overall business goal. In addition to providing year-round coaching for Team Leaders and Direct Sales Agents as well.</span></li> <li><span style=\"font-size: 11.0pt; font-family: \'Arial\',sans-serif;\">Perform regular meetings and follow up with team leaders &amp; agents.</span></li> <li><span style=\"font-size: 11.0pt; font-family: \'Arial\',sans-serif;\">Lead the direct sales agent&rsquo;s team towards customer satisfaction with the sales process through ensuring that customer&rsquo;s expectations are always met.</span></li> <li><span style=\"font-size: 11.0pt; font-family: \'Arial\',sans-serif;\">Monitor the persistency of life business as well as the renewal ratios for renewable products to meet AXA&rsquo;s benchmark.</span></li> <li><span style=\"font-size: 11.0pt; font-family: \'Arial\',sans-serif;\">Lead recruitment, hiring, and training cycles of new direct sales agents.</span></li> <li><span style=\"font-size: 11.0pt; font-family: \'Arial\',sans-serif;\">Monitor the Agency performance &amp; ensure product mix enforcement, and accordingly create clear action plans for products with deficit.</span></li> <li><span style=\"font-size: 11.0pt; font-family: \'Arial\',sans-serif;\">Coach direct sales agents&rsquo; team to meet and exceed goals.</span></li> <li><span style=\"font-size: 11.0pt; font-family: \'Arial\',sans-serif;\">Ensure high quality standards for the book of business.</span></li> <li><span style=\"font-size: 11.0pt; font-family: \'Arial\',sans-serif;\">Monitor new projects, products and processes that affect the direct sales agents team performance and efficiency.</span></li> <li><span style=\"font-size: 11.0pt; font-family: \'Arial\',sans-serif;\">Maintain sales volume by tracking changing trends, economic indicators, and competitors.</span></li> </ul> <p><span style=\"font-size: 11.0pt; font-family: \'Arial\',sans-serif;\">&nbsp;</span></p></p>