Factory Jobs
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>To manage and follow up on all hub-related communications, ensuring issues are resolved efficiently between Customer Service, Account Managers, and Operations teams. The role focuses on problem-solving, SLA compliance, and maintaining smooth coordination across departments.</p><p>Receive the new pickups closed in bosta flyers. Ensure that the tracking number was written correctly on the flyer with the marker by the couriers. Receive the shipments(new pickups) on the system and add the tracking numbers on the Receiving Pickups sheet. Arrange day-to-day dispatch of the shipments and sort shipments based on delivery addresses. Add the cash collection and Refund shipments to the courier s routes. Send the routes directly to the stars App. Receive the undelivered shipments on the system and the productivity sheet as well. Get the receiver s signature and IDs# on delivered shipments with Zero Cod. Get hard copies of returned shipments signed by the business. Monitor the Stars Wallets and ensure that they are depositing the same collected CODs amount on a daily basis. Make a verification call on the undelivered shipments or Canceled shipments on a daily basis. Cancel the refused shipments on the system. Transfer the canceled orders after exceeding holding period at the hub 24 hours to sorting facility team through Transfer to Hub Send handover mails to the sorting facility team including the total number of transferred shipments, seal number and the tracking numbers subject with the status of the shipments. Performs related duties as required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>6 months to 1 year of experience in logistics field, in e-commerce or shipping industry.</li><li>Only graduates are eligible for this role.</li></ul><p>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Entry level management position that is responsible for the daily operations in Room Service. Position directs, trains and assists employees to follow standards in the delivery of food and beverage to guestrooms and hospitality suites. Position assists in ensuring guest and employee satisfaction is achieved while maintaining the operating budget. Strengthens the food and beverage/culinary team by assisting in other outlets when needed.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Room Service Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Ensures property policies are administered fairly and consistently.<br>• Communicates areas in need of attention to staff and follows up to ensure follow through.<br>• Supervises daily shift operations and ensures compliance with all Room Service policies, standards and procedures.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Room Service Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>• Ensures that regular on-going communication is happening with employees to create awareness of business objectives, communicate expectations, recognize performance and produce desired results.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Supervises service behaviors of employees and provides feedback to individuals.<br>Room Service Financial and Budgeting Goals<br>• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.<br>• Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Empowers employees to provide excellent customer service.<br>• Interacts with guests to obtain feedback on product quality and service levels<br>• Interacts with guests, via phone or by accompanying server during meal delivery, to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Sets a positive example for guest relations.<br>• Handles guest problems and complaints.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<br>• Supports a departmental orientation program for employees to receive the appropriate new hiring training to successfully perform their job.<br>• Trains staff and monitors adherence to all cash handling and credit policies and procedures.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Recognizes good quality products and presentations.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Company description</h4>
<p>Portaluna, a Morgans Originals Hotel</p>
<p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know — connecting people to the city, the culture and the moment.</p>
<p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p>
<h4>Job description</h4>
<h4>Responsibilities</h4>
<h4>Food preparation and cooking:</h4>
<ul>
<li>Oversee and prepare food for your designated section, ensuring it meets the quality standards of the restaurant.</li>
<li>Prepare ingredients, cook, and assemble dishes according to the menu, adjusting recipes as needed.</li>
<li>Ensure the timely preparation of all dishes during service, maintaining consistency in portion size and presentation.</li>
<li>Work with the kitchen team to ensure that dishes are cooked and delivered promptly.</li>
</ul>
<h4>Station management:</h4>
<ul>
<li>Manage the section efficiently, ensuring it runs smoothly throughout service.</li>
<li>Ensure that all ingredients are available and prepped in your section before service begins.</li>
<li>Maintain a clean, organized, and safe working environment in your section.</li>
<li>Monitor the section during service to ensure that dishes are prepared to order and that cooking equipment is used properly.</li>
</ul>
<h4>Quality control:</h4>
<ul>
<li>Monitor the preparation and presentation of all dishes to ensure they meet the restaurant’s standards for taste, appearance, and consistency.</li>
<li>Regularly check food quality, portion sizes, and seasonings to ensure consistency and maintain customer satisfaction.</li>
<li>Oversee the plating of dishes and ensure they are aesthetically appealing and in line with the restaurant’s presentation guidelines.</li>
</ul>
<h4>Leadership and supervision:</h4>
<ul>
<li>Supervise and guide junior kitchen associates (such as commis chefs), ensuring they follow proper cooking techniques and hygiene practices.</li>
<li>Provide mentorship and training to junior chefs, ensuring they develop their skills and knowledge of the kitchen.</li>
<li>Ensure junior chefs are working efficiently, adhering to food safety regulations, and maintaining a clean station.</li>
<li>Handle any issues that arise in your section, reporting them to the sous chef or head chef.</li>
</ul>
<h4>Health & safety compliance:</h4>
<ul>
<li>Ensure the kitchen complies with all food safety and hygiene regulations.</li>
<li>Maintain proper storage of ingredients and ensure that food is handled in accordance with safety standards to prevent contamination.</li>
<li>Keep your section clean and sanitized, following proper procedures for cleaning cooking tools, utensils, and equipment.</li>
<li>Follow health and safety protocols to minimize hazards and ensure a safe work environment.</li>
</ul>
<h4>Inventory and stock control:</h4>
<ul>
<li>Assist in managing the stock for your section, including ordering, storing, and rotating ingredients (FIFO – First In, First Out).</li>
<li>Track inventory levels and ensure that ingredients are used efficiently to minimize waste.</li>
<li>Report any shortages or issues with stock to the sous chef or head chef, ensuring that necessary supplies are ordered in time.</li>
</ul>
<h4>Collaboration and communication:</h4>
<ul>
<li>Communicate effectively with kitchen team, front-of-house team, and the sous chef to ensure smooth operations.</li>
<li>Coordinate with other chefs to ensure that orders are completed on time and to the required standard.</li>
<li>Be proactive in resolving issues during service, such as delays or quality concerns, ensuring a positive guest experience.</li>
</ul>
<h4>Training and development:</h4>
<ul>
<li>Continuously improve culinary skills and knowledge, staying up-to-date with new techniques and trends.</li>
<li>Participate in training sessions, both formal and informal, to enhance your culinary abilities.</li>
<li>Be open to feedback and actively seek ways to improve performance and efficiency.</li>
</ul>
<h4>Maintenance of equipment:</h4>
<ul>
<li>Ensure that all kitchen equipment and tools are used properly and are well-maintained.</li>
<li>Report any faulty or damaged equipment to the head chef, ensuring that repairs are carried out promptly.</li>
<li>Keep your section's tools and equipment clean and in good working order.</li>
</ul>
<h4>Additional responsibilities</h4>
<ul>
<li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li>
</ul>
<h4>Qualifications</h4>
<h4>Abilities / key competencies / skills</h4>
<p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p>
<h4>Leading myself</h4>
<ul>
<li>Positive orientation</li>
<li>Operational decision making</li>
<li>Self-development & management</li>
</ul>
<h4>Leading others</h4>
<ul>
<li>Developing an empowered team</li>
<li>Leading an engaged and diverse team</li>
<li>Communication</li>
</ul>
<h4>Leading the business</h4>
<ul>
<li>Advocating guest passion</li>
<li>Business planning and analysis</li>
<li>Business improvement and change</li>
</ul>
<h4>Experience / certificates / education</h4>
<ul>
<li>Minimum of 2 years of relevant experience in a culinary role preferably in a high-end restaurant or a luxury hospitality environment.</li>
<li>Culinary diploma or equivalent professional training from a reputable culinary school preferred.</li>
<li>Passion for food and cooking, with a keen interest in mastering a specific section of the kitchen.</li>
<li>Good understanding of kitchen operations, food safety, and hygiene standards.</li>
<li>Ability to work in a fast-paced, high-pressure environment.</li>
<li>Strong leadership and communication skills.</li>
<li>Attention to detail and a commitment to maintaining quality and consistency.</li>
<li>Willingness to work flexible hours, including nights, weekends, and holidays.</li>
</ul>
<h4>Physical requirements</h4>
<ul>
<li>Ability to stand for long periods and work in a fast-paced kitchen environment.</li>
<li>Comfort working with hot equipment, sharp knives, and heavy kitchen tools.</li>
<li>Ability to lift heavy items, such as boxes of ingredients or kitchen equipment.</li>
</ul>
<h4>Additional information</h4>
<p><strong>What awaits you...</strong></p>
<ul>
<li>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li>
<li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li>
<li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li>
<li>A competitive package and plenty of development opportunities.</li>
</ul></p><p></p>
<p><h4>Company description</h4>
<p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p>
<p>A beautiful beach, delicious food with top-quality service, restaurants with luxurious buffets, pools, Rixy Club exclusively for children, and live entertainment all await your ultimate holiday experience.</p>
<p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh, and 9 km from Sharm El-Sheikh.</p>
<h4>Job description</h4>
<ul>
<li>Closely deal with all requests, problems, and needs of guests staying at Rixos Hotels Egypt and find solutions to problems, focusing on guest satisfaction.</li>
<li>Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly.</li>
<li>Handle guest complaints and find solutions. Report any problems that take time to solve to his/her direct manager and follow up on the matter.</li>
<li>Greet guests that will check in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have.</li>
<li>Make “Guest Contacts” during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions, and problems, and find solutions to these.</li>
<li>Write down any comments, requests, suggestions, and complaints received from guests during the day into the “Through Our Guests’ Eyes” report together with their answers and actions.</li>
<li>Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire. Translate them into English and email them to all of the department managers.</li>
<li>Identify the special days of guests such as birthdays, wedding anniversaries, etc., make the necessary organisation together with the related departments and monitor the organisation.</li>
<li>Work in coordination with all departments and ensure the flow of necessary information.</li>
<li>Take all special orders from guests such as birthday cakes, flowers, etc., inform the necessary departments and ensure that the order is delivered to the guest.</li>
<li>Ensure that requests for a babysitter, plane or coach ticket, restaurant reservation, medication, etc. placed by guests are met as soon as possible.</li>
<li>Follow the VIP procedures and greet VIP guests and bid them farewell.</li>
<li>Walk agency representatives and potential guests around the facility.</li>
<li>Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments.</li>
<li>Handle guest requests for the à la carte restaurants and fill out a reservation form for each à la carte restaurant and inform the F&B Department.</li>
<li>Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Guest Relations Manager/Supervisor about the atmosphere.</li>
<li>Have detailed knowledge of all physical features of the facility as well as all activities/services offered at the facility.</li>
<li>Support hotel sales. Is authorised to sell charged services.</li>
<li>Take part in the Emergency Response Teams.</li>
<li>Keep any items that guests lose in the facility or forget in their room when checking out. Deliver any lost and found to guests still at the hotel or send them by mail.</li>
<li>Respond to guest inquiry forms and all written suggestions, complaints, etc.</li>
<li>Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Guest Relations Manager.</li>
<li>Be open to all developments related to the profession. Closely keep track of the developments so as to contribute to finding solutions.</li>
<li>Take part in training programmes and departmental internal communication meetings.</li>
<li>Due to being in direct contact with guests, must always look clean, neat, and fresh.</li>
<li>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which are organized to protect biological diversity and share the responsibilities, share the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out, etc.).</li>
<li>To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</li>
<li>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staff.</li>
<li>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</li>
<li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Education: At least a high school diploma.</li>
<li>Experience: At least 2 years of experience in the industry.</li>
<li>Foreign language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and equipment used and a good command of Arabic, German, French, or Russian.</li>
<li>Courses and training: Prior attendance in seminars and trainings related to the job.</li>
<li>Computer literacy: MS Office applications, Front Office programmes (Fidelio, Opera, etc.).</li>
<li>Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques, and processes related to the job. Expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature.</li>
</ul></p><p></p>
Company Description:<br>Crew is partnered with a leading Real Estate Brokerage Company in Egypt, offering professional real estate sales services across a diverse portfolio of residential properties and projects.<br>Role Description:???? Mivida, New Cairo | Full-time | On-site<br>We are looking for a Real Estate Sales professional to join the sales team. The role is suitable for candidates with experience as a Property Consultant, Real Estate Consultant, Real Estate Sales Agent, or Property Advisor who are passionate about sales and motivated by achieving targets.<br>Key Responsibilities:Handle and follow up with qualified leads provided by the company. Understand clients’ requirements and recommend suitable properties and projects. Present available units, projects, and payment plans to potential clients. Manage the sales cycle from initial contact through closing. Conduct regular follow-ups and maintain strong client relationships. Negotiate with clients and support the closing of sales. Achieve monthly sales targets and contribute to overall team performance.<br>Qualifications:Bachelor's degree.1+ year of experience in Real Estate Sales. Experience in Real Estate Brokerage, Resale is preferred. Strong communication, negotiation, and presentation skills. Target-driven with a strong sales mindset. Excellent follow-up and customer-handling skills. Knowledge of the Egyptian real estate market is a plus.<br>What You'll Get:Fixed Salary + Attractive Commission. Qualified Leads Provided by the Company. Strong Sales Support. Friday & Saturday OFF. Career growth opportunities. Professional and dynamic work environment.<br>Apply now to be considered.
<h2 class="h5">Job description</h2>
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About the job O2C Section Head ( Treasury Back office) <br> <br><strong>Job Summary: </strong><br>Responsible for performing tasks within the order to cash stream (accounts receivable & collections) as well as involvement in the month end processes. Establish an efficient system for timely follow-ups for both internal and external clients.<br><strong>Duties/Responsibilities:</strong><br><ul><li>Review daily payment reports.</li><li>Manage treasury back-office functions</li><li>Prepare weekly follow-up status reports.</li><li>Receive payment orders and requests.</li><li>Review all supporting documents along with payment requests/orders.</li><li>Ensure payments are correctly and completely uploaded to the application.</li><li>Assign requests to O2C Team members.</li><li>Review payment details.</li><li>Ensure timely and accurate payment runs are produced.</li><li>Resolve issues with OU Finance Teams.</li><li>Post payment JEs on SAP.</li><li>Handle communication and coordination with OU Finance Teams.</li><li>Additional responsibilities might be assigned according to business need.</li></ul><br><strong>Supervisory Responsibilities in Cooperation with the FSSC Leader:</strong><br><ul><li>Hire and train new employees.</li><li>Coach and develop existing employees.</li><li>Conduct timely performance evaluations, monitor performance, initiate action to strengthen results, and deal with performance problems.</li><li>Support problem resolution and decision-making.</li><li>Responsible for objectives planning and goal setting by translating corporate goals into functional and individual goals.</li></ul><br><strong>Requirements/Specifications</strong><br><ul><li>Bachelor's degree in accounting and/or finance.</li><li>6-8 years of experience including a minimum of 4 years of treasury experience.</li><li>SAP experience is a must.</li><li>Team Management skills is a must.</li><li>Utilities background is preferable.</li><li>Must have exceptional attention to details.</li><li>Excellent communication, presentation, and interpersonal skills.</li><li>Strong problem-solving skills, time management skills and analytical abilities.</li></ul><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>RESPONSIBILITIES Areas that play to your strengths All the responsibilities we'll trust you with: Expand all Financial Planning, Budgeting & Forecasting Support the FP&A team in preparing annual budgets and monthly forecasts by collaborating with cross-functional departments to gather required financial information. Assist in analyzing financial data to identify trends, variances, key performance indicators (KPIs), and cost drivers. Contribute to improving forecast accuracy through ongoing financial analysis and insights. Financial Reporting & Analysis Prepare monthly financial reports, including variance analysis and commentary on business performance. Maintain and update financial models, reporting tools, and databases to ensure the accuracy and integrity of financial information. Partner with business stakeholders to understand their financial needs and provide analytical support to support decision-making. Process Improvement & Strategic Projects Identify opportunities to improve FP&A processes, reporting efficiency, and overall team effectiveness by implementing best practices. Support initiatives that enhance the budgeting and reporting process while contributing to a sustainable team workload and work-life balance. Participate in finance transformation projects, including the Tracking Tools Transformation initiative. Key Objectives Enhance reporting efficiency. Improve forecast accuracy. Facilitate an effective and streamlined budgeting process. Analyze and monitor cost drivers to support business performance. Improve the FP&A team's operational efficiency and work-life balance. Key Project Tracking Tools Transformation</p></div></section>
<p><h4>Position summary</h4>
<p>Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our guest environment experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the guest environment expert makes sure the spaces in the hotel help create a great guest experience.</p>
<p>No matter what position you are in, there are a few things that are critical to success – ensuring a safe workplace, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest environment experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for guest environment experts – to get it right for our guests and our business each and every time.</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p>
<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates</p><p></p>
Company Description RED | Real Estate Domain offers a modern, data-backed approach to real estate, serving buyers, developers, and sellers across key areas including New Cairo, New Capital, Sheikh Zayed, October, North Coast, Ain Sokhna, and the Red Sea. The company combines expert industry advice with statistics, technology, and curated value-added services to support informed, efficient decisions. RED leverages first-hand market information and technology applications to make the customer journey faster, easier, and more transparent. The organization maintains collaboration agreements with a wide range of credible developers such as Palm Hills, Sodic, Hassan Allam, Emaar, Ora, Orascom, City Edge, Hyde Park, Tatweer Misr, and others, covering both residential and commercial projects.<br>Role Description This is a full-time, on-site Sales Specialist role based in Cairo, Egypt. The Sales Specialist will manage the full sales cycle, including lead generation, client outreach, property presentations, and closing deals for residential and commercial projects. Responsibilities include understanding client needs, recommending suitable properties backed by data and market insights, and maintaining strong relationships with buyers, sellers, and developers. The role involves preparing proposals, coordinating property visits, updating the CRM system, and collaborating with internal teams to ensure a smooth customer experience. The Sales Specialist will also participate in sales meetings, product training, and market research to stay current on new projects, pricing, and trends.<br>Qualifications<br> Strong Communication and Customer Service skills to engage clients, build trust, and provide a high-quality, client-centered experience. Proven Sales experience, with the ability to manage the sales pipeline, meet targets, and negotiate effectively. Sales Management and Training capabilities, including supporting team performance and sharing best practices when needed. Good understanding of real estate markets, ideally within Cairo and surrounding areas, and ability to interpret data and market reports. Proficiency in using CRM tools and basic office software to track leads, activities, and performance metrics. Strong organizational and time-management skills, with the ability to handle multiple clients and projects simultaneously. Bachelor’s degree in Business, Marketing, Real Estate, or a related field is preferred. Fluency in English and Arabic, with professional, gender-neutral interpersonal skills suitable for diverse clients.
Company Description EATERY (World of Food. Cooking School) is a dynamic food hub that combines a restaurant, cooking school, incubator, and community center in one space. It serves as a food and cooking theater where local and international chefs, food suppliers, and food critics share and challenge culinary experiences. EATERY hosts a variety of innovative food concepts and industry ideas through cultural events focused on cuisine and cooking. The environment encourages learning, creativity, and collaboration for food enthusiasts and professionals alike. Team members are part of a vibrant setting that values culinary exploration and community engagement.<br>Role Description The Store Keeper – F&B experience + MC user is a full-time, on-site role based in Giza. This role is responsible for receiving, unloading, and checking food and beverage deliveries, ensuring that all items are accurately logged and stored according to safety and hygiene standards. The Store Keeper manages inventory levels, organizes storage areas, and prepares items for internal distribution to the kitchen, cooking school, and other operational areas. Daily tasks include packing and labeling goods, conducting regular stock counts, and updating inventory systems, including MC software, to maintain accurate records. The role also involves coordinating with suppliers and internal teams to support smooth operations and timely availability of products.<br>Qualifications<br> Candidates should possess strong Inventory Management and Inventory Control skills to track stock levels, maintain accurate records, and prevent shortages or overstock. Candidates should possess Packing and Unloading skills to handle goods efficiently, prepare items for storage or use, and manage incoming shipments safely. Candidates should possess Forklift Operation skills or experience with similar material-handling equipment to move and organize stock within the storage areas as needed. Experience in food and beverage (F&B) storekeeping or similar roles, with knowledge of food safety, hygiene standards, and product rotation (FIFO/FEFO). Ability to use inventory and warehouse management software, including MC or comparable systems, with basic computer literacy. Strong organizational skills, attention to detail, and the ability to work in a fast-paced, collaborative environment. Relevant vocational training or certification in warehouse operations, logistics, or F&B management is an advantage.
<p><h4>Job summary</h4>
<p>Areas of responsibility include restaurants/bars and room service, if applicable. Assists in the daily supervision of restaurant operations and assists with menu planning, maintains sanitation standards, and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR</li>
<li>2-year degree from an</p><p></p>
<p><h4>Unternehmensbeschreibung</h4>
<p>Gründe für Accor zu arbeiten?</p>
<p>Wir sind weit mehr als ein weltweit führendes Unternehmen. Wir empfangen dich so, wie du bist und bei uns findest du einen Beruf und eine Marke, die zu deiner Persönlichkeit passen.</p>
<p>Wir unterstützen dich dabei, jeden Tag zu wachsen und zu lernen. Wir sorgen dafür, dass deine Arbeit einen Sinn in deinem Leben hat und dass du auf deiner Reise mit uns die grenzenlosen Möglichkeiten von Accor erkunden kannst.</p>
<p>Bei Accor kannst du jedes Kapitel deiner Geschichte selber schreiben, und gemeinsam können wir die Gastronomie und Hotellerie von morgen verändern.</p>
<p>Tu das, was du liebst, trage etwas für die Gemeinschaft in der Welt bei, und wage es den Status quo in Frage zu stellen! #BELIMITLESS</p>
<h4>Stellenbeschreibung</h4>
<p>Host / Guest Relations Manager</p>
<p>Mit Ihnen startet eine ausserordentliche Gasterfahrung. Als Guest Relations Manager sorgen Sie für ein herzliches Willkommensgefühl für unsere Gäste, sobald sie ankommen.</p>
<h4>Was wir bieten:</h4>
<ul>
<li>Mitarbeiterkarte für vergünstigte Tarife in Accor weltweit</li>
<li>Sie erhalten Zugang zu unserem Trainingsangebot über unsere Accor Akademien und haben die Möglichkeit, Qualifikationen während der Arbeitszeit zu erlangen.</li>
<li>Sie haben die Möglichkeit, Ihr Talent zu entwickeln, sowohl innerhalb Ihres Hotels, als auch auf der ganzen Welt</li>
<li>Sie haben die Möglichkeit, im Rahmen unserer Corporate Social Responsibility Aktivitäten, wie Planet 21, einen Beitrag zu leisten</li>
</ul>
<h4>Was Sie erwartet:</h4>
<ul>
<li>Sie bieten stets eine professionelle und freundliche Begrüßung und sorgen für einen engagierten Service</li>
<li>Sie unterstützen unsere Gäste mit hilfreichen Auskünften und Informationen zur Speisekarte</li>
<li>Sie befolgen Richtlinien, Verfahren und Servicestandards für die einzelnen Outlets</li>
<li>Sie halten sämtliche Sicherheits- und Hygienerichtlinien im Umgang mit Speisen und Getränken ein</li>
</ul>
<h4>Qualifikationen</h4>
<h4>Was Sie mitbringen:</h4>
<ul>
<li>Sie haben die Gastbedürfnisse im Fokus, Sie bleiben stets ruhig und zuvorkommend</li>
<li>Sie verfügen über starke zwischenmenschliche Fähigkeiten und haben immer eine Lösung für aufkommende Probleme parat</li>
<li>Sie arbeiten auch unter Druck in einer schnelllebigen Umgebung sehr gut</li>
<li>Sie arbeiten gern gemeinsam als Teil eines Teams</li>
</ul>
<h4>Zusätzliche Informationen</h4>
<h4>Ihr Team und Arbeitsumfeld:</h4>
<p>Das Team, das Hotel und der Arbeitsplatz spiegeln eine offene und unterstützende Kultur wider.</p>
<p>Hinweis: Die Anpassung kann an spezifische lokale oder gesetzliche Anforderungen erfolgen, wie z. B. Arbeitserlaubnis.</p>
<h4>Unser Engagement für Diversity & Inclusion:</h4>
<p>Wir sind ein integratives Unternehmen und unser Ziel ist es, vielfältige Talente anzuziehen, zu rekrutieren und zu fördern.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span>Can you stay one step ahead of maintenance challenges to make our guests’ safety and comfort your number one priority? We’re searching for a Maintenance Engineer that goes further to make sure his team always puts safety first.</span></span></p><br><p><span><span><strong>A little taste of your day-to-day</strong></span></span></p><br><p><span><span>Every day is different, but you’ll mostly be:</span></span></p><br><ul><li><p><span><span>Managing daily maintenance needs to ensure the right team is always on the right task</span></span></p><br></li><li><p><span><span>Carrying out a preventative maintenance programme that creates a safe, secure and comfortable environment for our guests to enjoy</span></span></p><br></li><li><p><span><span>Helping to prepare the departmental budget and keeping tight control of expenses</span></span></p><br></li><li><p><span><span>Leading hotel renovations and other projects, negotiate contracts, and ensure timely completion of projects within budget</span></span></p><br></li><li><p><span><span>Maintaining good working relationships with outside contractors</span></span></p><br></li></ul><p><span><span><strong>What we need from you</strong></span></span></p><br><ul><li><p><span><span>Minimum 5 years of experience in general building maintenance and construction </span></span></p><br></li><li><p><span><span>Bachelor Degree in Engineering - Civil/ Architecture </span></span></p><br></li><li><p><span><span>Professional certification and licence </span></span></p><br></li><li><p><span><span>Hotel experience preferred.</span></span></p><br></li></ul><p><span><span><strong>What</strong></span></span><span><span><strong> you can expect from us</strong></span></span></p><br><p><span><span>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. </span></span></p><br><p><span><span>Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, , national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. </span></span></p><br><p><span><span>IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. </span></span></p><br><p><span><span>So, join us and you’ll become part of our ever-growing global family.</span></span></p><br><br> </div>
Smart Construction Group We are Hiring Sales Engineer �� الموقع: مدينة ٦ أكتوبر<br>المميزات:✅ مرتب مجزي + عمولات ✅ فرص إقامة في أكتوبر للمتقدمين المستعدين للانتقال<br>الشروط:• خبرة 5 سنوات على الأقل في مجال Sales Engineering• خبرة في مجال المقاولات أو الإنشاءات خصوصاً انشاء المصانع Industrial construction • خبرة في Digital Marketing• يفضل امتلاك سيارة• مهارات تواصل وتفاوض قوية<br>المهام:• جذب عملاء جدد وتطوير العلاقات التجارية• متابعة العملاء وتحقيق أهداف المبيعات• دعم استراتيجيات التسويق الرقمي<br>�� للتقديم برجاء إرسال الـ CV على:info@smart-scg.com<br>We are hiring a Sales Engineer to join Smart Construction Group.<br>�� Location: 6th of October City, Egypt<br>Benefits:• Competitive Salary• Accommodation opportunities for candidates willing to relocate<br>Requirements:• Minimum 5 years of experience in Sales Engineering• Experience in construction/contracting field( Speciay industrial construction• Digital Marketing knowledge• Car ownership is preferred• Strong communication and negotiation skills<br>Responsibilities:• Developing client relationships and new business opportunities• Managing sales activities and achieving targets• Supporting digital marketing strategies<br>�� To apply, please send your CV to: info@smart-scg.com
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Administers construction contracts and supports contract management activities, including review of contractual correspondence, claims, variations, notices, subcontract agreements, payment applications, and contract compliance. Coordinates with commercial, legal, project controls, and site teams to protect company contractual interests.</p><p> </p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Bachelor’s degree in Engineering, Quantity Surveying, Construction Management, or related field. </li><li>Strong experience in contract administration for construction projects, claims support, variation management, contractual correspondence, and FIDIC-based contracts. </li><li>KSA project experience and strong English writing skills are preferred.</li></ul></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Viatris Channel management, strategy, and tactical plan development Implementation of local strategies, and development of promotional campaigns, and programs to maximize brand value Align with regional and global teams as appropriate Develop and coordinate implementation of OMNICHANNEL communication strategy. Take responsibility for brand requirements in the various channels and deliver the correct content to fulfill the promotional requirements within those channels Identify plans and implement core materials in line with the tactical plan (supporting the channel strategies) Take accountability for ensuring that all content and/ or promotion materials and items for promotional purposes are delivered timeously. Alignment across functions and stakeholder management: Align key internal stakeholders, through the core brand team medical, marketing, management, H&V, regulatory, sales etc - to drive business objectives, develop campaigns and materials. And with External Stakeholders such as Egyptian Drug Authority Collaborate with sales to roll out and drive effective execution of campaigns and programs Establish effective peer relationships and strong cross-functional collaboration and communication Vendor management</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>MINIMUM QUALIFICATIONS</h2><h3>EXPERIENCE, EDUCATION, SKILLS AND LICENSES/CERTIFICATIONS</h3><h4>EDUCATION</h4><p>Bachelor's degree</p><h4>Specialization(s):</h4><p>Medical, Pharmaceutical or Science Education background</p><h4>EXPERIENCE</h4><p>Consistent track record of high performance - 2 years</p><p>Knowledge of the Pharmaceutical industry and Healthcare environment - 2 years</p><h4>Add additional comments on the experience requirements for the role</h4><p>Broad knowledge of the pharmaceutical industry and healthcare environment including pricing, reimbursement, regulatory requirements and market and policy trends to allow for successful brand planning Ability to analyze, define and convey complex concepts and strategies in verbal and written communication Demonstrated track record of ability to influence others without authority Proven ability to perform effectively in a complex, changing environment, and the professional maturity to deal with ambiguity Strong interpersonal skills are required, as well as excellent verbal communication and presentation skills Well-organized with the ability to be flexible, prioritize multiple demands and effectively perform in a matrix organization Strategic and Operational Business/Marketing Planning Data analysis, interpretation and communications Marketing, Customer and Competitor Insights Marketing Execution Performance and Program Metrics Demonstrated collaboration/negotiation Ability to facilitate open discussion and debate among key stakeholders and build internal and external relationships through partnering, anticipating needs, fulfilling expectations</p><h4>LICENSES & CERTIFICATIONS</h4><p>MBA / marketing diplomas - A plus</p><p>Assignments: Marketing Assignments and on Job experience - A plus</p><h4>ENGLISH and Arabic PROFICIENCY</h4><p>The level of English proficiency required for this role: Advanced</p><p>Arabic: Advanced</p><p></p></section>
Role Description | وصف الوظيفةنبحث في BRG Cloud POS عن Growth & Product Marketing Specialist للمساهمة في نمو المبيعات، توليد العملاء المحتملين، تطوير تموضع المنتج في السوق، وتحويل الأنشطة التسويقية إلى فرص مبيعات قابلة للقياس.ستجمع هذه الوظيفة بين Growth Marketing وLead Generation وProduct Marketing، وستعمل بشكل مباشر مع فرق المبيعات والمنتج.المهام والمسؤولياتتطوير وتنفيذ استراتيجيات النمو واكتساب العملاء.تخطيط وتنفيذ حملات Lead Generation لجذب عملاء B2B مؤهلين.البحث عن الشركات المستهدفة وتحديد صناع القرار والوصول إليهم.تحديد وتطوير Ideal Customer Profile (ICP) وBuyer Personas.تخطيط وإدارة وتحسين الحملات الإعلانية الرقمية.إدارة استراتيجيات الاستهداف وإعادة الاستهداف للعملاء المحتملين.بناء وتحسين Marketing & Sales Funnel.تطوير Product Positioning ورسائل المنتج في السوق.بناء وتطوير Value Proposition لكل قطاع وشريحة مستهدفة.تحويل مزايا BRG التقنية إلى فوائد وقيمة تجارية واضحة للعملاء.إجراء أبحاث السوق وتحليل احتياجات العملاء والفرص المتاحة.دراسة وتحليل المنافسين ومنتجاتهم وأسعارهم وعروضهم واستراتيجياتهم التسويقية.تحديد نقاط التميز التنافسية لـBRG وتطوير الرسائل المناسبة لها.تطوير وتنفيذ Go-To-Market Strategies للمنتجات والمزايا والقطاعات الجديدة.العمل مع فريق المبيعات لتحسين جودة الـLeads ومعدلات التحويل.إعداد Sales Messaging وProduct Pitches وUse Cases والردود على اعتراضات العملاء.دعم فريق المبيعات بالمعلومات والمواد اللازمة لتقديم المنتج وإغلاق الصفقات.تنفيذ Growth Experiments لاختبار الجماهير والقنوات والرسائل والعروض المختلفة.متابعة رحلة العميل من أول تفاعل حتى تحوله إلى فرصة مبيعات.تحليل أداء الحملات والقنوات ومصادر العملاء المحتملين.متابعة وتحليل مؤشرات CPL، MQL، SQL، CAC، Conversion Rate وROI.قياس Marketing-Sourced Pipeline والإيرادات الناتجة عن الأنشطة التسويقية.استخدام أنظمة CRM لمتابعة مصادر الـLeads ومراحل التحويل.جمع وتحليل Feedback من العملاء والسوق وفريق المبيعات.تحويل بيانات السوق والعملاء إلى Insights وتوصيات تساعد في تطوير المنتج واستراتيجية النمو.اكتشاف فرص وأسواق وشرائح عملاء جديدة يمكن لـBRG استهدافها.إعداد تقارير دورية عن أداء النمو والحملات والـLeads والفرص الناتجة عنها.الهدف الرئيسي من الدور:Qualified Leads → Sales Meetings → Opportunities → Customers → Revenue<br>Qualifications | المؤهلات والخبرات المطلوبة<br>نبحث عن شخص لديه مزيج من التسويق، النمو، التفكير التجاري والتحليل وليس فقط خبرة في إدارة حسابات التواصل الاجتماعي.يفضل أن يمتلك المرشح:خبرة عملية في Growth Marketing أو Product Marketing أو B2B Marketing أو Lead Generation.خبرة أو فهم جيد لنماذج أعمال Saa S والمنتجات التقنية B2B.فهم قوي لـB2B Customer Journey وSales Funnel.خبرة عملية في توليد العملاء المحتملين وبناء Lead Generation Campaigns.خبرة في إدارة وتحسين Paid Acquisition Campaigns.معرفة جيدة بمنصات الإعلان الرقمي مثل Google Ads وLinked In Ads وMeta Ads وغيرها.فهم لمفاهيم ICP وBuyer Personas وProduct Positioning وValue Proposition.القدرة على إجراء Market & Competitor Research بشكل منظم.القدرة على فهم المنتجات التقنية وتحويل خصائصها إلى رسائل وقيمة تجارية سهلة الفهم.القدرة على تحليل Marketing & Sales Data واستخراج Insights منها.معرفة باستخدام CRM وأنظمة تتبع وإدارة الـLeads.فهم لمفاهيم CPL وCAC وMQL وSQL وConversion Rate.القدرة على بناء واختبار Marketing Funnels.مهارات قوية في البحث والتحليل وحل المشكلات.مهارات تواصل وكتابة جيدة.القدرة على العمل بشكل مستقل وإدارة عدة مبادرات في نفس الوقت.القدرة على التعاون بشكل مباشر مع فرق Sales وProduct.إجادة اللغة العربية.إجادة اللغة الإنجليزية تعتبر ميزة إضافية.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Position : Accounting & Reporting Associate Location: NBS Company: Nestl Egypt Full-time</p><p>Purpose of Job:</p><p>Perform Financial Reporting activity (CACT) for assigned markets within the CWAR and ESAR regions. Enhance the Balance Sheet Integrity by analyzing and following up on balance sheet open items to ensure the financial accuracy of accounts through Nestl Internal Balance Sheet Standards (NIBS) & Nestl Accounting Standards (NAS) compliance. Engage in projects and initiatives to enhance the GL reconciliation team's processes, Perform PEC activities in scope for the GL Reconciliation and Reporting team and ensure they are executed in a timely manner and according to the agreed Key Performance Indicators (KPIs).Support the market that he/she provides services for by assessing the financial accuracy of accounts, managing sanity check for accounts, and applying the market defined internal controls procedures.</p><p>A DAY IN THE LIFE</p><ul><li>Ensure 100% FTQ for Financial Reporting (CACT) for assigned markets within the CWAR and ESAR regions</li><li>Ensure financial accuracy of balance sheet accounts by partnering with assigned market to maintain quality closing booklet reconciliations</li><li>Ensure PEC activities are completed on-time and accurately</li><li>Improve aging of open GL line items for assigned market</li><li>Participate in improvement projects that will enhance productivity and/or cost reductions</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Degree in Business Administration (Accounting / Finance) or Economics</p><p>At least 2 years of sustainable high performance in Financial Accounting / Accounting Operations</p><p>Strong financial reporting knowledge</p><p>Proficiency in English and language of the market (where applicable)</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Provides a high level of property maintenance knowledge. Position has overall responsibility for maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Develops and implements strategies that will deliver products and services, which meet or exceed the needs and expectations of guests and employees while maximizing the financial performance. Responsible for maintaining standards and regulatory requirements. Leads the emergency response team for all facility issues.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 6 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/Electrical/Plumbing.<br>OR<br>• 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/Electrical/Plumbing.<br>CORE WORK ACTIVITIES<br>Managing Engineering Operations and Budgets<br>• Works with property and regional engineering leadership team to determine how Engineering is performing against budget and highlights areas of concern to leadership.<br>• Manages the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment and electrical systems in accordance with Standard Operating Procedures.<br>• Administers service contracts to support property needs.<br>• Ensures fire crew has complete understanding of all procedures, equipment and alarms.<br>• Coaches and supports engineering leadership team to effectively manage controllable expenses (e.g., wages, heat, light and power, water consumption, tools and equipment, grounds keeping supplies, uniforms, vendors, service agreements, inventory, etc.).<br>• Manages and controls heat, light and power.<br>• Develops an engineering operating strategy that is aligned with the property/brand’s business strategy.<br>• Develops and manages Engineering budget.<br>• Ensures integration of departmental goals in game plans.<br>• Oversees execution of long term preventative maintenance and 10 year asset protection plans.<br>• Reviews financial reports and statements to determine how Engineering is performing against budget.<br>• Addresses potential areas of concern and proposing solutions to owners in a proactive manner.<br>• Communicates a clear and consistent message regarding departmental goals to produce desired results.<br>• Supervises construction to ensure timely completion of projects within budgetary guidelines.<br>Maintaining Engineering Standards<br>• Ensures compliance with state, local and federal regulations.<br>• Maintains property life safety systems (e.g., fire fighting equipment, sprinkler systems, and alarm systems).<br>• Ensures building and equipment licenses, permits and certifications are current.<br>• Ensures property policies are administered fairly and consistently.<br>Managing Profitability<br>• Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.<br>• Monitors and manages the payroll function.<br>• Manages department's controllable expenses to achieve or exceed budgeted goals.<br>• Participates in the development of department's capital expenditure goals; manages projects as needed.<br>• Participates in the budgeting process for areas of responsibility.<br>• Prepares weekly and period end P&L critiques.<br>• Understands the impact of department's operation on the overall property financial goals; educates staff on details as appropriate.<br>• Reviews and manages controllable expenses such as, heat, light, power, water consumption, tools and equipment, grounds keeping supplies, uniforms, vendors, service agreements, etc.<br>Conducting Human Resources Activities<br>• Ensures employees are treated fairly and equitably.<br>• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>• Utilizes employee feedback and an “open door” policy to identify and address employee problems or concerns in a timely manner.<br>• Celebrates successes by publicly recognizing the contributions of team members.<br>• Resolves guest problems and complaints.<br>• Brings issues to the attention of Human Resources as necessary.<br>• Ensures that regular on-going communication takes place throughout the engineering operation to communicate daily operations activities, set expectations and create awareness of business objectives.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Company Overview</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>Responsible for developing and implementing customer-centric strategies that enhance satisfaction, engagement, loyalty, and retention across the entire customer lifecycle. The role drives service excellence and community engagement initiatives across CFC’s real estate portfolio, ensuring the consistent delivery of seamless, high-quality experiences across all customer touchpoints. By leveraging customer insights, feedback, and performance data, the role identifies opportunities for continuous improvement, strengthens customer relationships, and fosters a culture of customer centricity that supports CFC’s brand promise, enhances asset value, and drives long-term business success.</p>
<h4>What you will do</h4>
<p><strong>Customer lifecycle & journey management</strong><br>
<li>Develop and implement customer lifecycle strategies to enhance satisfaction, loyalty, retention, and advocacy across all asset classes.</li>
<li>Map, monitor, and continuously improve customer journeys to ensure a seamless experience across all touchpoints.</li>
<li>Identify opportunities to strengthen customer engagement and long-term relationship management.</li></p>
<p><strong>Service operations & excellence</strong><br>
<li>Oversee all customer-facing channels, including the call center, digital platforms, and service touchpoints.</li>
<li>Ensure compliance with service standards, SLAs, and quality assurance requirements.</li>
<li>Drive service excellence initiatives to improve responsiveness, efficiency, and overall customer satisfaction.</li></p>
<p><strong>Feedback & continuous improvement</strong><br>
<li>Design and manage customer feedback mechanisms, including surveys, reviews, focus groups, and direct customer interactions.</li>
<li>Analyze customer insights and trends to identify improvement opportunities and address recurring issues.</li>
<li>Collaborate with internal stakeholders to implement customer-driven enhancements across the business.</li></p>
<p><strong>Community engagement & brand affinity</strong><br>
<li>Develop and execute community engagement programs, events, and initiatives that strengthen customer relationships and foster a sense of belonging.</li>
<li>Support the delivery of internal communications and customer engagement campaigns across communities.</li>
<li>Drive initiatives that enhance brand perception, customer loyalty, and community participation.</li></p>
<p><strong>Team leadership & development</strong><br>
<li>Lead, coach, and develop the Customer Experience team to ensure high levels of performance and engagement.</li>
<li>Establish clear objectives, monitor performance, and provide ongoing feedback and development opportunities.</li>
<li>Foster a customer-centric culture and ensure alignment with organizational values and business objectives.</li></p>
<h4>Required skills to be successful</h4>
<p>10+ years of experience in customer experience, customer service, community management, or related fields, with at least 3 years in a leadership role.<br>
Proven experience in customer journey design and management, service excellence, call center operations, and customer engagement initiatives.<br>
Strong analytical and problem-solving skills, with the ability to leverage customer insights and data to drive continuous improvement.<br>
Excellent communication, presentation, and stakeholder management skills, with the ability to influence cross-functional teams and senior leadership.<br>
Proven ability to lead customer experience transformation initiatives, manage change, and embed a customer-centric culture across the organization.<br>
Strong project management and organizational skills, with the ability to manage multiple priorities and deliver results in a fast-paced environment.<br>
Experience within the real estate, mixed-use development, hospitality, or community management sectors is highly preferred.<br>
Proficiency in customer experience platforms, CRM systems, Microsoft Office applications, and customer analytics tools.</p>
<h4>What equips you for the role</h4>
<p>Bachelor’s degree in business administration, marketing, communications, or a related field.<br>
Professional certifications in customer experience (CX), customer service, CRM, or related disciplines are considered an advantage.<br>
Strong understanding of customer lifecycle management, service operations, customer feedback frameworks, and experience measurement methodologies.<br>
Demonstrated ability to drive customer satisfaction, loyalty, retention, and brand advocacy initiatives.<br>
Excellent command of English, both written and spoken.<br>
Strong customer centricity, strategic thinking, influencing, change management, and stakeholder engagement capabilities.</p>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational, and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement, and construction of mega-projects to the leasing, operation, and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services, and enable partnerships to create true value to our customers throughout their entire experience with us. AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed-use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>