Factory Jobs - Cairo Egypt

Company Description<br> The Address Investments is a leading real estate company in Egypt and the Middle East, dedicated to providing clients with their dream homes and tailored investment opportunities. Recognized for setting a high standard of service, the company offers access to hundreds of developments, ensuring exceptional deals suited to various client budgets. The Address Investments operates with a client-first approach, offering personalized presentations and fostering strong relationships with developers to secure exclusive offers. With a highly trained team and a family-oriented work environment, the company emphasizes teamwork, professional growth, and a supportive atmosphere for employees and clients alike.<br> Role Description<br> This is a full-time, on-site position for a Fresh Agent in Real Estate, based in Cairo. The role involves assisting clients in finding suitable properties, providing exceptional customer service, and facilitating property transactions. Responsibilities include learning and utilizing real estate sales techniques, attending training sessions, presenting available properties to clients, and ensuring each client receives personalized guidance throughout their real estate journey. Immediate training and onboarding will be provided to support new agents in gaining essential industry knowledge and skills.<br> Qualifications<br> Knowledge of the real estate market and basic understanding of real property transactions Strong sales and customer service skills, with the ability to engage and build relationships with clients Possession of or willingness to obtain a valid Real Estate License Excellent communication and negotiation abilities Proactive and goal-oriented mindset with the ability to work collaboratively within a team Eagerness to learn and adapt through provided training programs Fluency in English and/or Arabic is highly preferred Familiarity with the local real estate market in Cairo is a plus

Company Description<br> Day One is a boutique operations partner with headquarters in Canada and Egypt, providing specialized staffing and strategic support for leading travel companies globally. Guided by a "Day One" mindset, the company emphasizes agility, continuous development, and exceptional execution across its services. With humility, drive, and transparency as its core values, Day One serves as an integrated partner, dedicated to elevating sales, customer experience, and operational excellence. The team is deeply committed to building authentic partnerships and driving impactful results for its clients.<br> Role Description<br> This is a full-time, on-site role based in New Cairo for a Customer Support and Operations Coordinator. In this role, you will manage and streamline daily operations, provide outstanding customer service, and coordinate administrative tasks to ensure an exceptional client experience. Additional responsibilities include analyzing operational performance, supporting communication processes, and collaborating with internal and external stakeholders to achieve business goals.<br> Qualifications<br> Strong Customer Service and Communication skills to effectively address client needs and maintain professional relationships Proficiency in Operations Management and Administrative Assistance to ensure efficient execution of daily tasks and operational activities Demonstrated Analytical Skills for reviewing data, solving problems, and optimizing processes Ability to work collaboratively within a team and communicate effectively across diverse groups Solid organizational and multitasking abilities to manage competing priorities and deadlines Proficiency in relevant software and tools, such as Microsoft Office Suite Bachelor’s degree in Business Administration, Operations Management, or a related field is advantageous Experience in the travel industry or operations-focused roles is a strong benefit

Company Description<br> Sira Real Estate is dedicated to helping clients achieve stability and successful investments through expert real estate services. With partnerships with over 45 esteemed developers and a portfolio featuring more than 350 residential and commercial projects, we offer a diverse range of opportunities across Alexandria, Cairo, New Cairo, and the North Coast. Our services span real estate consultancy, sales, and leasing, ensuring clients enjoy a seamless and trustworthy experience. At Sira Real Estate, we are committed to building better opportunities and delivering enduring value within the real estate sector.<br> Role Description<br> We are looking for an experienced Team Lead to oversee and guide a dynamic team in achieving organizational goals. The Team Lead will be responsible for managing day-to-day activities, setting team objectives, monitoring progress, and ensuring outstanding service delivery. The role also involves mentoring team members, coordinating with stakeholders, and developing strategies to maximize performance and efficiency. This is a contractual, on-site role, based in Alexandria, Egypt.<br> Qualifications<br> Team leadership and management skills, including staff mentoring, task delegation, and performance evaluation Strong communication and interpersonal skills for fostering team collaboration and maintaining client relationships Strategic planning and problem-solving abilities to drive operational efficiency and achieve targets Knowledge of real estate markets and industry trends, with expertise in property sales, leasing, and consultancy Adaptability and decision-making skills to handle challenges in dynamic work environments Proficiency in relevant tools and software to streamline team operations and reporting Fluency in English; additional language skills are advantageous Bachelor’s degree in Business Administration, Real Estate, or a related field is preferred

Company Description<br> <br>Lazaro Scent blends cutting-edge technology with the art of scent to create premium diffusers and essential oils for personal and commercial spaces. With over half a million units sold across Egypt and the Gulf region in just one year, Lazaro Scent has become a trusted name for luxury scenting solutions. Our innovative products, including HVAC-connected diffusers, provide long-lasting, consistent aromas across spaces of all sizes, from homes to offices and hotels. Driven by a passion for creating transformative experiences, our mission is to enhance atmospheres through easy-to-use, high-quality scent technologies that evoke emotions and create memorable moments.<br><br> Role Description<br> <br>The Senior Inside Sales Specialist is a full-time, on-site role based in Qesm 1st New Cairo. This role involves identifying and generating leads, engaging with prospective clients, and maintaining strong customer relationships to ensure satisfaction and loyalty. Key responsibilities include managing inbound and outbound sales inquiries, preparing and delivering tailored sales pitches, maintaining detailed customer records, and achieving sales targets. Collaboration with other teams to address customer needs and propose suitable solutions will also be essential.<br><br> Qualifications<br> <br>Proven expertise in Inside Sales and Lead Generation Exceptional communication and Customer Service skills Demonstrated ability to foster Customer Satisfaction and build lasting relationships Proficiency in utilizing CRM tools and managing customer databases Strong organizational, multitasking, and time-management skills Driven, goal-oriented mindset with experience in achieving or exceeding sales targets Previous experience in the fragrance, retail, or luxury goods industry is an advantage Bachelor’s degree in Business, Marketing, or a related field is preferred

Company Description<br> <br>Lazaro Scent blends cutting-edge technology with the art of scent to create premium diffusers and essential oils for personal and commercial spaces. With over half a million units sold across Egypt and the Gulf region in just one year, Lazaro Scent has become a trusted name for luxury scenting solutions. Our innovative products, including HVAC-connected diffusers, provide long-lasting, consistent aromas across spaces of all sizes, from homes to offices and hotels. Driven by a passion for creating transformative experiences, our mission is to enhance atmospheres through easy-to-use, high-quality scent technologies that evoke emotions and create memorable moments.<br><br> Role Description<br> <br>The Senior Inside Sales Specialist is a full-time, on-site role based in Qesm 1st New Cairo. This role involves identifying and generating leads, engaging with prospective clients, and maintaining strong customer relationships to ensure satisfaction and loyalty. Key responsibilities include managing inbound and outbound sales inquiries, preparing and delivering tailored sales pitches, maintaining detailed customer records, and achieving sales targets. Collaboration with other teams to address customer needs and propose suitable solutions will also be essential.<br><br> Qualifications<br> <br>Proven expertise in Inside Sales and Lead Generation Exceptional communication and Customer Service skills Demonstrated ability to foster Customer Satisfaction and build lasting relationships Proficiency in utilizing CRM tools and managing customer databases Strong organizational, multitasking, and time-management skills Driven, goal-oriented mindset with experience in achieving or exceeding sales targets Previous experience in the fragrance, retail, or luxury goods industry is an advantage Bachelor’s degree in Business, Marketing, or a related field is preferred

About Turing Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in coding, reasoning, STEM, multilinguality, multimodality, and agents; and second, by applying that expertise to help enterprises transform AI from proof of concept into proprietary intelligence with systems that perform reliably, deliver measurable impact, and drive lasting results on the P&L<br>Role Overview We’re hiring recruiters and HR professionals who deeply understand hiring workflows across Greenhouse, Linked In Recruiter, and Workday. You’ll help build and evaluate AI systems that support sourcing, recruiting operations, and HR workflows.<br>What does day-to-day life look like? Create realistic hiring and recruiting workflow scenarios Evaluate AI-generated sourcing, screening, and recruiting outputs Build synthetic candidate profiles, job reqs, and scorecards Identify edge cases like duplicate applications, offer approval failures, and ATS/HRIS sync issues<br>Requirements4–10 years in recruiting, sourcing, HRBP, TA Ops, or HR Operations Strong experience with Greenhouse, Linked In Recruiter, and/or Workday Excellent written communication skills Comfort using AI tools like Chat GPT or Claude Knowledge of recruiting workflows and hiring operations<br>Nice to have Experience with ATS/HRIS administration Familiarity with GDPR/CCPA compliance Experience with AI evaluation or LLM workflows<br>Perks of Freelancing With Turing Work in a fully remote environment.<br>Offer Details Commitments Required: 40 hours per week with overlap of 4 hours with PST. Engagement Type: Contractor assignment (no medical/paid leave) Duration of contract: 4 weeks; [expected start date is next week]

Company Description<br> <br>Mission Consultant Engineering brings over two decades of experience in providing innovative and sustainable engineering and consulting services. As a trusted, multidisciplinary Class One engineering firm, the company is committed to delivering excellence through advanced technologies and expertise. Aligned with Saudization and local content initiatives, we prioritize fostering local talent and capabilities. With an eye toward the future, we are proud to align with Saudi Arabia’s Vision 2030, contributing to sustainable growth and development.<br><br> Role Description<br> <br>This is a full-time, on-site role for a Sr. Architectural Design Engineer based in Cairo. The role involves leading architectural design projects from conception to execution, creating and reviewing engineering designs, and collaborating with multidisciplinary teams to ensure project success. Responsibilities include utilizing advanced design software, coordinating with stakeholders, and ensuring compliance with project specifications and regulations while maintaining a focus on innovation and sustainability.<br><br> Qualifications<br> <br>Proficiency in Design Engineering and Product Design for the development and delivery of architectural projects8+ years of experience is a MUST. Saudi Arabian Code experience is a MUST. BIM software is a MUST. Experience in Mechanical Engineering and Electrical Engineering, with the ability to integrate these disciplines into architectural projects Expertise in Computer-Aided Design (CAD) tools and software to create, review, and optimize designs Strong project management and collaboration skills to effectively lead multidisciplinary teams Bachelor’s or Master’s degree in Architectural Engineering or a related field Professional certification or licenses in relevant engineering disciplines are an advantage Familiarity with sustainable and eco-friendly design approaches is preferred

Company Description Engco Group is a Magnolia, Texas-based engineering and construction firm specializing in comprehensive project delivery, from initial designs to permitting and final construction. Our expertise spans five core areas: engineering, construction, development, septic, and remodeling, covering civil, structural, and MEP engineering. We handle a diverse range of projects, including retail centers, offices, warehouses, healthcare facilities, multifamily housing, hospitality, industrial sites, and places of worship. With a team of 13 licensed professionals, we are committed to providing exceptional service, primarily focused on the Houston and Dallas metro areas. At Engco Group, we take pride in our philosophy: "We engineer it. We build it."<br>Role Description This is a full-time on-site role for a Civil Drafter, based in Cairo, Egypt. The Civil Drafter will work on producing detailed technical and engineering drawings for a variety of civil engineering and construction projects. Primary tasks include preparing civil engineering drafts, creating and modifying Computer-Aided Design (CAD) drawings, collaborating with engineers to develop design solutions, and maintaining clear documentation of projects. The drafter will also ensure compliance with relevant standards and guidelines while communicating effectively within the design and construction teams.<br>Qualifications Proficiency in Civil Engineering Drafting and Design Strong skills in Engineering Drawings and Technical Drawing Experience in using Computer-Aided Design (CAD) tools Attention to detail and ability to interpret and translate design concepts into technical documents Strong communication and collaboration skills for working within a team environment Bachelor’s degree or equivalent in Civil Engineering, Drafting, or a related field Familiarity with local and international engineering standards is a plus

Company Description Unimack International Group is a leading pharmaceutical company specializing in the production of high-quality nutraceuticals in diverse dosage forms, such as sachets, liquids, capsules, and tablets. With a strong focus on improving health and well-being, Unimack offers safe and effective products addressing various therapeutic areas, including general health, joint health, nervous system health, and heart health. The company's state-of-the-art facilities, equipped with cutting-edge technology, include specialized labs for microbiology, chemistry, quality control, and research and development. A highly skilled team ensures rigorous testing and innovation to maintain top-tier quality and safety standards.<br> Role Description This is a full-time, on-site role for a Medical Representative located in Cairo, Egypt. The Medical Representative will be responsible for promoting pharmaceutical products to healthcare professionals, maintaining relationships with clients, and achieving sales targets. Daily tasks include providing detailed product information, networking within the medical field, facilitating communication between the company and healthcare providers, and staying updated on industry trends and product knowledge to better serve clients.<br> Qualifications Expertise in Medical Sales and a proven ability to meet sales targets Strong Communication and Customer Service skills for building lasting relationships with healthcare professionals Knowledge of Medicine and Pharmacy to effectively convey product information and address client inquiries Strong self-motivation, organizational skills, and the ability to work independently Bachelor's degree in Pharmacy, Medicine, or related fields is preferred Previous experience in a similar role or within the pharmaceutical industry is an advantage Fluency in English and Arabic is beneficial

???? Location: The Greek Campus, Downtown Tahrir Square, Cairo<br><br>???? Type: Internship<br><br>???? Department: Technology Department<br><br>???? Work Setup: On-site<br><br>About ZIWO<br><br>ZIWO is the leading Cloud Contact Center Solution in the GCC, helping successful companies reach their customers from anywhere with a single interface that brings value to every conversation.<br><br>As a fast-growing B2B Saa S company, we're building the future of customer experience. Our all-in-one cloud platform powers voice, messaging, and CRM integrations for forward-thinking businesses across the Middle East and beyond. With a global team of 80+ people, ZIWO is where innovation meets real-world impact.<br><br>About The Role<br><br>We're looking for a motivated Integration Software Engineer Intern to join our Professional Services team in Cairo.<br><br>In this role, you will work closely with clients, partners, and internal teams to support integrations between ZIWO and external systems through APIs, SDKs, and various integration frameworks.<br><br>This role combines technical problem-solving with strong communication skills, offering a great opportunity for someone who is passionate about gaining hands-on experience with real-world integration challenges in a fast-paced Saa S environment.<br><br>What You'll Be Doing<br><br>Assist clients and partners in integrating ZIWO solutions via APIs, SDKs, and other interfaces Troubleshoot and resolve integration-related issues with efficiency and accuracy Provide guidance and best practices to ensure successful deployments Support the team as a technical contact for integration-related inquiries Communicate complex technical concepts in a clear, simple manner to both technical and non-technical stakeholders Collaborate with Product, Engineering, and QA teams to address recurring integration challenges Contribute to improving internal processes, documentation, FAQs, and knowledge-base articles Stay updated on the latest tools, technologies, and industry best practices<br><br>What You Bring<br><br>Currently pursuing or recently completed a Bachelor's degree in Computer Science or a related engineering field Basic understanding of RESTful APIs, JSON, webhooks, and related concepts Familiarity with programming or scripting languages such as Python, Java Script, or PHPFamiliarity with API testing tools like Postman is a plus Basic knowledge of cloud platforms (AWS, Azure, GCP) is a plus Strong analytical and troubleshooting skills Proficiency in English and Arabic Ability to manage multiple tasks and adapt quickly in a client-driven environment<br><br>Why Join ZIWO<br><br>Be part of a fast-growing Saa S company shaping the future of customer engagement Work with a collaborative, solution-oriented team solving real-world client challenges Enjoy an on-site work environment at the heart of Downtown Cairo Grow your technical and cross-functional skills in a supportive, fast-paced environment Make a real impact by helping businesses integrate and optimize their communication workflows<br><br>ZIWO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Westview International Language School is seeking a highly experienced and visionary Head of Department (HOD) - Science Teacher to join our team. This leadership role requires a dynamic educator who can inspire both students and staff, ensuring the highest standards of teaching and learning across all science disciplines.<br><br>Key Responsibilities:<br><br>Provide strategic leadership and management for the Science department, promoting excellence in teaching and student achievement Develop, implement, and evaluate the science curriculum to ensure alignment with educational standards and school goals Support and mentor science teachers, facilitating professional development and fostering a collaborative team environment Monitor and analyze student performance data to identify areas for improvement and implement targeted interventions Lead department meetings, contribute to school-wide planning, and participate in leadership initiatives Promote innovative teaching practices and integrate new technologies and resources to enhance learning outcomes Ensure compliance with health and safety regulations in all science laboratories and practical activities Engage with parents, stakeholders, and external partners to support the department's objectives and student success<br><br>Requirements<br><br>Bachelor's degree in Science Education or a related scientific field Proven experience in a leadership role within a school's science department Extensive teaching experience in science across multiple age groups or stages Strong knowledge of curriculum development, assessment practices, and educational standards Excellent leadership, communication, and interpersonal skills to effectively manage staff and engage with the school community Demonstrated ability to inspire and motivate both teachers and students Commitment to continuous professional development and educational innovation Fluency in English is must <br><br>Safeguarding Statement: The safety and well-being of our students are paramount. All appointments are subject to thorough background checks and reference verification.<br><br>Benefits<br><br>Tuition Discount for Dependents Medical Insurance for Self Transportation to a meeting point

Job Summary<br>We are seeking a dynamic and results-driven Business Development Executive to join our marketing agency. The ideal candidate will be responsible for generating new business opportunities, acquiring clients, and building long-term relationships with brands seeking digital marketing, advertising, and creative services. You will play a key role in growing the agency’s client base across multiple industries, with a strong focus on lead generation, sales conversions, and strategic partnerships.<br>Key Responsibilities<br>Identify and approach potential clients across different industries Generate new business leads through cold outreach, networking, and inbound follow-ups Present and sell marketing services including:Social Media Management Paid Advertising (Meta, Google Ads) Branding & Creative Services Content Creation & Campaigns Conduct client meetings, pitches, and presentations Build and manage a strong sales pipeline Follow up consistently with prospects and close deals Maintain strong relationships with clients to ensure retention and upselling Collaborate with the marketing and creative team to deliver client requirements Achieve monthly and quarterly sales targets<br>Requirements<br>2–5 years of experience in Business Development, Sales, or Account Management Experience in B2B sales or service-based industries is preferred Strong communication and negotiation skills Ability to understand marketing services and explain them clearly to clients Confident in client-facing meetings and presentations Strong follow-up and pipeline management skills Self-motivated and target-driven mindset Ability to work in a fast-paced agency environment<br>Nice to Have<br>Experience in a marketing or advertising agency Knowledge of digital marketing tools and platforms Existing client network Arabic and English communication skills<br>What We Offer<br>Opportunity to work in a fast-growing marketing agency Attractive salary + commission structure Performance-based growth opportunities Creative and dynamic work environment

The senior technical sales engineer is the key point of contact and is responsible for achieving sales quota and objectives through direct sales while maintaining a long-term relationship and maximizing sales opportunities with customers relying on technical knowledge along with sales skills to provide advice and support on a range of products<br>Responsibilities Generate new leads that might benefit from company products or services and maximize client potential in designated regions. Expand existing accounts within an established geographic territory by communicating effectively and regularly with the customers and assess their requirements and their future potential needs to ensure their satisfaction. Set sales plans in coordination with direct manager to achieve the sales objectives. Play an integral role in onboarding of new key clients. Negotiate tender and contract terms and conditions to meet both client and company needs. Lead a joint company-key account planning process that develops mutual performance objectives, financial targets, and critical milestones for a long period of time. Support marketing activities by attending trade shows. Provide pre-sales technical assistance if needed. Stay up to date on new market trends especially relating to product specifications, new products, and products developments Present sales status reports to direct manager, those are useful to monitor & control sales aiming to improve the sales performance. Proactively manage customers’ satisfaction and service delivery by anticipating potential service problems, and monitoring satisfaction. Participate in collecting data about competitors and the company market share to assist the manager and department in setting and updating the sales plans.<br>Qualifications<br>Bachelor's degree or equivalent experience in Electrical/Electronics/Mechantronics Engineering3+ years of relevant experience in technical sales Strong negotiation skills Interpersonal skills

Egybell is recruiting an HR Manager for a reputable company located in New Maadi.<br>Responsibilities:• Create and develop a comprehensive HR plan that aligns with the company’s HR strategy.• In collaboration with functional managers, translate the HR plan into actionable objectives and ensure clear communication with HR teams.• Oversee the implementation of the HR plan and review performance against set objectives.• In collaboration with the HR Director, prepare an estimated annual budget for HR functions, direct HR activities within the approved budget, and monitor any deviations.• Ensure that policies and procedures meet organizational needs, are up-to-date, regularly reviewed, and properly implemented.• Review and approve training and individual development plans and ensure that all training activities support the company’s objectives.• In collaboration with the Finance & OD teams, monitor the expenditure of the training budget.• Ensure that the performance appraisal process is consistently applied within the set timeframes and monitor it to ensure effectiveness and fairness.• Identify inefficiencies in the organizational structure and recommend changes when necessary.• Ensure that the recruitment process is conducted professionally and efficiently, and that high-caliber candidates are hired.• Conduct interviews for management- and executive-level candidates.• Ensure appropriate personnel processes are in place and compliant with legal and organizational requirements.• Supervise the medical insurance process and other employee benefits.• Oversee the daily operations of the Account Management Team in collaboration with the Account Management Team Leader.• Review clients’ monthly reports to ensure compliance with SLAs.• Build strong and professional relationships with existing and potential clients.• Address client concerns and requests, propose best practices, and ensure high levels of customer satisfaction.• Create clear and adequate workflows to ensure smooth execution of ongoing tasks.• Evaluate and oversee team performance and productivity; provide coaching, mentoring, and performance reviews when needed.• Review reports submitted by the HR team to assess achievements against set plans and recommend necessary actions.• Perform other related tasks as required.• Maintain regular communication with all HR department staff.• Maintain frequent communication with all other company departments.<br>Reqirements:<br>• 6-10 years of experience• Bachelor’s degree in Business Administration, or any related field.• Excellent command of Microsoft office programs.• V. good command of Data Analysis programs / methods.• Excellent command of HR Software.• Proficient knowledge of the Egyptian Labor Law, and Social Insurance.• Excellent understanding of HR best practice and ability to apply this to employee relations cases.• Experience of performance management and working within defined policies and procedures.• Experience of leading on organizational change projects including restructures and redundancy programs.• HR diploma or certificate is a must.• Specialized training in the above areas is a must.• MBA in HR is a must• CIPD, HRM is preferable

Company Description LMS Construction, an Egyptian Shareholding Company, was established in 2019 with a mission to execute large-scale construction projects. Striving to become a leading construction corporation, LMS implements agile project management methods to address the rapidly evolving industry landscape. The company has rapidly established its presence in the market and maintains strong relationships with industry leaders. Focused on timely execution and excellence, LMS aims to be at the forefront of the construction sector in Egypt.<br>Role Description Supervise and manage all electrical installation activities on construction sites, ensuring compliance with project specifications, drawings, and standards. Coordinate with project managers, consultants, subcontractors, and other engineering disciplines to ensure smooth project execution. Review electrical shop drawings, material submittals, method statements, and technical documents before implementation. Monitor site progress, quality, and safety requirements, and prepare regular progress reports for management. Conduct inspections, testing, commissioning, and troubleshooting of electrical systems, including power distribution, lighting, grounding, and low-current systems. Manage manpower, materials, and equipment resources efficiently to achieve project schedules and budget targets.<br>Qualifications Bachelor's degree in Electrical Engineering from an accredited university.5–7 years of experience in electrical site engineering within construction projects (commercial, residential, industrial, or infrastructure). Strong knowledge of electrical systems, construction methods, local codes, standards, and safety regulations. Proficiency in engineering software and tools such as Auto CAD, MS Office, and project management applications. Excellent communication, coordination, problem-solving, and leadership skills with the ability to manage site teams effectively. Ability to read and interpret electrical drawings, specifications, and technical documents, with experience in testing and commissioning activities.

About Instashop<br><br>instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.<br><br>With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone’s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always on the lookout for new talents to join us on our success journey.<br><br>Job Description<br><br>About the role:<br><br>As a Senior Customer Service Coordinator you will be responsible for managing the customer’s orders, ensuring that they receive timely and effective support throughout the order process. This is a vital role in our overall customer experience serving as the primary point of contact for both our customers and vendors within the region; providing them with assistance on their inquiries, issues or feedback.<br><br>Day-to-Day Responsibilities<br><br>Handling calls and messages from customers, partners, and prospects from our inbound channel Providing high quality customer service by listening attentively, clarifying customer requirements, probing for understanding and using resources for answering customer enquiries efficiently and politely Act as a role model and mentor to the Associates and Coordinators Responsible for floor support, supporting the team-leader in assisting the team with complex situations Collaborating with the rider support team and merchant team as such to ensure the timely and accurate delivery of orders Meeting customer service performance metrics such as response time, resolution rate, and customer satisfaction Supporting our partners with their queries or requests on various communication channels such as calls, emails or chats and remote support with basic IT troubleshooting to ensure seamless order fulfillment Escalating issues such as repeated patterns of failure points to the Escalations team or line manager where applicable Staying up-to-date on company policies and procedures to provide accurate information to customers Participating in initiatives designed to improve customer satisfaction and business performance<br><br>Qualifications<br><br>High school diploma or equivalent; bachelor's degree preferred. Minimum 3+ years of experience in customer service or call center roles<br><br>What You Will Bring<br><br>Ability to multitask and handle high call volumes Effective time management & organizational skills Exceptional interpersonal and problem-solving skills Flexible schedule and open to work on a rotational shift basis, including weekends Genuine care and concern for customer concerns and satisfaction Strong communication skills in English, both verbal and written

<p><h4>Company description</h4> <p>Movenpick Cairo Media City, Egypt</p> <h4>Job description</h4> <p>We are seeking an experienced Executive Sous Chef Buffet - Hot to join our culinary team in Giza, Egypt. In this leadership position, you will oversee all hot food preparation and buffet operations, ensuring exceptional quality, consistency, and food safety standards. You will work collaboratively with the Executive Chef and kitchen staff to deliver outstanding dining experiences while maintaining operational excellence and efficiency in a fast-paced hospitality environment.</p> <p><strong>Responsibilities:</strong></p> <ul> <li>Oversee and manage all hot food preparation, cooking, and plating for buffet service, ensuring adherence to established recipes, portion sizes, and presentation standards</li> <li>Lead, train, and supervise kitchen staff, providing guidance on culinary techniques, food safety protocols, and performance expectations</li> <li>Maintain strict food safety and hygiene standards in compliance with local regulations and international best practices, including HACCP protocols</li> <li>Monitor food quality, temperature control, and inventory management to minimize waste and optimize resource utilization</li> <li>Plan and coordinate hot buffet menus in collaboration with the Executive Chef, considering seasonal ingredients and guest preferences</li> <li>Manage kitchen equipment maintenance and troubleshoot operational issues to ensure smooth service delivery</li> <li>Conduct regular quality control checks and implement corrective actions to maintain consistent food standards</li> <li>Coordinate with front-of-house staff to ensure seamless buffet service and guest satisfaction</li> <li>Maintain detailed records of food costs, inventory, and kitchen operations</li> <li>Foster a professional, organized, and safety-conscious kitchen environment</li> </ul> <p><strong>Qualifications:</strong></p> <ul> <li>Minimum 5 years of professional kitchen experience in a high-volume hospitality setting</li> <li>Minimum 2 years of experience in a sous chef or senior culinary supervisory role</li> <li>Proven expertise in hot food preparation, cooking techniques, and buffet service management</li> <li>Strong knowledge of food safety, sanitation standards, and HACCP certification</li> <li>Demonstrated leadership and team management skills with the ability to motivate and develop kitchen staff</li> <li>Excellent organizational and time management abilities in a fast-paced environment</li> <li>Proficiency in kitchen equipment operation and maintenance</li> <li>Strong attention to detail and commitment to quality control</li> <li>Knowledge of inventory management and food cost control</li> <li>Familiarity with kitchen management systems and POS systems (preferred)</li> <li>Ability to work flexible hours, including evenings, weekends, and holidays as required</li> <li>Excellent communication and interpersonal skills</li> <li>Physical ability to stand for extended periods and work in a hot kitchen environment</li> </ul> <p><strong>Additional information:</strong></p> <p>Movenpick Cairo Media City</p></p><p></p>

<p>We're looking for a motivated <strong>Junior</strong> <strong>Trade Execution Associate</strong> to join our Trade Execution team. This is an excellent opportunity for a fresh graduate to gain hands-on experience in contract execution, trade documentation, shipment coordination, and working with global customers and suppliers</p><p></p><p><strong>Who are we?</strong></p><p>At Oils &amp; Grains, we are more than just a trading company — we are a growing global group of companies shaping the future of international soft commodities and food supply chains. Established in Egypt in 2010, our company has expanded into multiple international markets through innovation, operational excellence, and a strong global network of partners. With offices and operations across different regions, we specialize in the trading and distribution of edible oils, grains, and agricultural commodities worldwide. Backed by extensive expertise in international trade, supply chain management, and global market dynamics, we collaborate with trusted partners across different continents. Joining our team means becoming part of an ambitious and fast-growing international environment where talent, collaboration, and innovation create a real global impact.</p><p></p><p><strong>What will you be doing?</strong></p><ul><li><p>Support the execution of sales and purchase contracts throughout the transaction lifecycle.</p></li><li><p>Prepare and process trade-related documentation in accordance with contractual requirements.</p></li><li><p>Coordinate with traders and internal departments to ensure all documentation is accurate and completed on time.</p></li><li><p>Follow up with customers, suppliers, banks, inspection companies, shipping lines, and other stakeholders regarding required documents.</p></li><li><p>Assist in preparing documentary instructions based on contractual requirements.</p></li><li><p>Review trade documents for accuracy and completeness before submission.</p></li><li><p>Monitor shipment milestones and ensure all required documentation is available in line with the agreed schedule.</p></li><li><p>Update contract and shipment information in the ERP system.</p></li><li><p>Maintain accurate records and documentation for each transaction.</p></li><li><p>Communicate shipment and documentation updates to internal and external stakeholders.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>What are we looking for?</strong></p><p></p><ul><li><p>Holding a bachelor’s degree in supply chain or business Administration from a reputable university</p></li><li><p>Previous internship experiences would be preferable</p></li><li><p>Strong attention to detail and ability to manage multiple priorities in a fast-paced environment</p></li><li><p>Good knowledge of MS office</p></li></ul><p></p><p>Oils &amp; Grains is an equal opportunity employer committed to fairness, transparency, and accountability throughout the recruitment process. We value ownership, integrity, and professionalism, and we evaluate all applications based on merit, skills, and relevant experience. All personal data is handled with strict confidentiality and used solely for recruitment purposes.</p><p></p>

<p>1.&nbsp;&nbsp;&nbsp; Prepare the execution plan of projects via phases based on the agreed time and to follow up the progress on a regular basis to ensure reaching the customer satisfaction.</p><p>2.&nbsp;&nbsp;&nbsp; Participate in the handover or kick off meeting between sales and installations department and responsible for the site preparations and follow up of site readiness.</p><p>3.&nbsp;&nbsp;&nbsp; Deliver the required tasks during the project phases and to support the site technicians in terms of supplying all needs to help the team to reach the desired targets.</p><p>4.&nbsp;&nbsp;&nbsp; Plan and organize the delivery and storage of materials and tools in the site to make sure installation phase is within the planned timeframe.</p><p>5.&nbsp;&nbsp;&nbsp; Deliver the required technical training to technicians to implement the projects works in a quality way and develop their skills to be able to manage and evaluate the performance of the team in the site.</p><p>6.&nbsp;&nbsp;&nbsp; Work with the team to solve all problems during the execution of projects in easier, timely, and effective way to smooth the business on regular basis.</p><p>7.&nbsp;&nbsp;&nbsp; Prepare all kinds of reports that support the project, which facilitates in evaluating the progress of the project completion phase and maintain the quality.</p><p>8.&nbsp;&nbsp;&nbsp; Follow up all the projects’ documentations and financial issues with the clients that might have any pending issues during the execution of the project due to client’s circumstances. This will back up the company from the point of conflicting with the clients.</p><p>9.&nbsp;&nbsp;&nbsp; Co-ordinate / communicate with other departments in terms of providing and exchange data / information …etc. that will support them in their activities and build a smooth relationship with all employees.</p><p><strong>Requirements</strong></p><p>1.&nbsp;&nbsp;&nbsp; University graduate in a related field (any Engineering field).</p><p>2.&nbsp;&nbsp;&nbsp; 2-4 years of experience in a related field.</p><p>3.&nbsp;&nbsp;&nbsp; Good team player, Dynamic, initiative and problem solver person.</p><p>4.&nbsp;&nbsp;&nbsp; Good communication and customer awareness skills.</p><p>5.&nbsp;&nbsp;&nbsp; Excellent Knowledge of Computer skills.</p><p>6.&nbsp;&nbsp;&nbsp; Excellent knowledge of Arabic / English languages (written &amp; spoken).</p><p>7.&nbsp;&nbsp;&nbsp; Must be mobile, the job will involve some traveling.</p>

<p>Assist in supervising and monitoring maintenance activities to ensure asset availability and compliance with approved standardized maintenance regulations and SOPs. Support the Maintenance Monitoring Engineer and Manager in tracking and reporting maintenance performance.</p><p><strong>RESPONSIBILITIES/DUTIES</strong></p><p><strong>Maintenance Planning &amp; Implementation</strong></p><ul><li>Assist in the implementation and monitoring of maintenance plans and procedures.</li><li>Support the monitoring of daily maintenance activities in the field for assigned subsystems.</li><li>Track the condition of assets within assigned subsystems and assist in assessments.</li><li>Ensure timely and effective maintenance actions to improve asset life and availability.</li><li>Support and participate in testing and commissioning activities for new phases, ensuring systems meet operational requirements.</li></ul><p><strong>Performance Monitoring &amp; Reporting</strong></p><ul><li>Help with the calculation and reporting of maintenance KPIs.</li><li>Assist in preparing monthly maintenance performance reports.</li><li>Track project progress and follow up on snag lists or outstanding maintenance tasks.</li><li>Maintain accurate records of maintenance activities and asset conditions.</li></ul><p><strong>Analysis &amp; Compliance</strong></p><ul><li>Support failure mode analysis by documenting issues and performance failures.</li><li>Assist in auditing subcontractor performance to ensure compliance with procedures and standards.</li><li>Assist in implementing corrective actions resulting from audits, incidents, or equipment failures.</li></ul><p><strong>Coordination &amp; Support</strong></p><ul><li>Collaborate with the Manager to enhance system availability and operational safety.</li><li>Perform any additional tasks as assigned by direct managers.</li></ul><p><strong>Safety Responsibilities</strong></p><ul><li>Promote a positive safety culture within the workplace and attend any safety-related meetings or briefings as required within the job role.</li><li>Comply with the requirements of RDMC RQHSE Policy and Safety Management System.</li><li>Be mindful that Safety, Security, and Environmental protection are everyone s responsibility. All staff members are accountable for reporting and intervening in any Safety, Security, or Environmental violations.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>ESSENTIAL QUALIFICATIONS, KNOWLEDGE &amp; EXPERIENCE</strong></p><p><strong>QUALIFICATIONS:</strong></p><ul><li>BSc. Engineering Degree (Mechanical, Electrical, Communication, etc.).</li></ul><p><strong>KNOWLEDGE:</strong></p><ul><li>General technical knowledge.</li><li>Basic MMS knowledge is a plus.</li><li>Basic understanding of asset management.</li><li>Strong knowledge of Microsoft Office and presentation skills.</li><li>Familiarity with maintenance KPIs and analysis methods.</li></ul><p><strong>EXPERIENCE:</strong></p><ul><li>3-5 years of experience in maintenance engineering or a related field.</li><li>Preferably familiar with maintenance monitoring or similar roles.</li></ul><p><strong>DESIRED BEHAVIORS &amp; EXPERIENCES</strong></p><ul><li>Demonstrates strong analytical abilities with a proactive approach to problem-solving.</li><li>Able to work effectively both independently and within a collaborative team environment.</li><li>Shows a strong willingness to learn, adapt, and continuously develop technical and professional skills.</li></ul>