Economic Analyst Jobs in Egypt
2305 Jobs Found
<p><h4>Job Description</h4>
<p><strong>•</strong> Responsible for documenting findings and preparing reports for the retail department<br>
<strong>•</strong> Analyze the retail sales data, targets, and achievements<br>
<strong>•</strong> Use statistical methods to analyze information and develop solutions to business problems and sales targets<br>
<strong>•</strong> Compile daily, weekly, and monthly sales and inventory reports<br>
<strong>•</strong> Identify and present new and current sales trends<br>
<strong>•</strong> Recommend new processes and procedures to enhance operations</p>
<h4>Skills Description</h4>
<p><strong>•</strong> Bachelor’s degree in business administration or a related field<br>
<strong>•</strong> 1+ years of experience as an operations administrator analyst or in a similar position<br>
<strong>•</strong> Good knowledge of the retail industry<br>
<strong>•</strong> Proficiency in Microsoft Office and Excel<br>
<strong>•</strong> Excellent analytical skills<br>
<strong>•</strong> Result orientation<br>
<strong>•</strong> Operational awareness<br>
<strong>•</strong> Building networks<br>
<strong>•</strong> Coaching and mentoring<br>
<strong>•</strong> Customer centricity</p></p><p></p>
Role: Data Analyst (Remote) Location: Remote (Work from Anywhere)<br>Role Overview:We are hiring for one of our clients, seeking a Subject Matter Expert – Data & Statistical Chart Analysis (AI Benchmark) to work on a Full-Time basis. The role involves evaluating and interpreting statistical data and visual representations to assess AI performance benchmarks across diverse models and datasets. You will analyze trends, anomalies, and correlations to ensure accuracy and reliability in benchmarking results.<br>Key Responsibilities:• Evaluate and interpret statistical data and visual representations to assess AI performance benchmarks• Analyze trends, anomalies, and correlations in AI benchmarking datasets• Validate data integrity and consistency across benchmarking reports• Collaborate with cross-functional teams to refine benchmarking methodologies• Document findings and present insights to stakeholders<br>Required Skills & Qualifications:• Experience in data analysis with a focus on statistical methodologies• Proficiency in interpreting complex charts, graphs, and statistical reports• Familiarity with AI model performance metrics and benchmarking frameworks• Strong analytical and problem-solving skills• Ability to communicate technical findings to non-technical audiences<br>More About the Opportunity:This role offers a unique opportunity to work with a global leader in the Technology, Information and Internet industry, contributing to the advancement of AI benchmarking standards. The position requires meticulous attention to detail and a commitment to maintaining high standards in data analysis.<br>Equal Opportunity Employer:We hire based on skills and expertise. All qualified candidates are welcome regardless of background, experience, or prior employment history. Applications are reviewed solely on demonstrated technical ability and qualifications.<br>Apply Now!
Role Objectives: The Tax Analyst ensures tax compliance, accurate tax reporting, and effective tax risk management across the organization. The role supports the company’s financial and operational objectives by managing tax processes, monitoring regulatory changes, improving tax controls, and collaborating with internal and external stakeholders to ensure compliance with applicable tax laws and regulations. Roles & Responsibilities: ● Prepare periodic tax compliance submissions and ensure accuracy and timeliness.● Coordinate with the accounting team to ensure proper documentation and reporting of tax-related items. VAT,● WHT, salary tax, monthly submissions to the tax authority and yearly tax return submission.● Implement plans for remediation of any tax-related issues.● Monitor changes in tax legislation and evaluate their impact on the company.● Prepare tax audit files and respond to inquiries from tax authorities.● Work closely with finance, legal, and other departments to support business initiatives.● Develops knowledge with local tax laws and regulations, alignment with policies and governance, including● adequate tax review process and training. Required Education, Knowledge, And Skills: ● Bachelor’s degree in Finance, Accounting, and Business Administration.● 1+ years of experience in a similar position or accounting firm.● Fluency in English and Arabic Languages.● Experience in managing tax authorities, external consultants, and multiple stakeholders’ requirements.● Ability to work in a complex environment.● Strong written and verbal communication skills and the ability to clearly present financial and tax information.● Strong knowledge of local tax laws and regulations.● Excellent analytical, Problem-solving, and Organizational skills.● Odoo experience is a plus.
Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.<br><br>For Enterprises, these are key factors of success. For us, they're our core expertise.<br><br>We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.<br><br>We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.<br><br>For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.<br><br>Sutherland<br><br>Digital Outcomes.<br><br>Job Description<br><br>Sutherland is seeking an air travel industry-savvy Quality Analyst to join one of our growing travel programs in Cairo. The Quality Analyst will have a passion for air travel along with working knowledge of airline products and GDS tools while ensuring the highest level of customer experience.<br><br>From a Quality/Customer Experience perspective you will monitor, report and provide feedback on the following activities performed by the consultative sales/destination expert representatives:<br><br>Consultative Air Sales - ensure every air request, especially the large, complex, or high-value ones as a sales conversation, not just a booking to fulfill. Itinerary Crafting - research, build, and propose air itineraries that are accurately priced, aligned with Client needs, and optimized for value — on the same day they're requested. Booking Integrity - issue tickets and complete quality control with the accuracy Clients and the business depend on — fare, ticket, invoice, seats, and special requests, checked every time. Disruption Resilience - monitor airline schedule changes, judge their real impact on the Client's trip, and resolve them calmly, quickly, and without disrupting the tour. Seamless Partnership - work with Destination Experts and clients so the air experience feels like one seamless trip - not a separate booking bolted onto the tour Responsive Communication - manage every channel - phone, Teams, e-mail, CRM with the responsiveness and clarity Clients and colleagues can count on, especially when something is urgent Systems & Ownership - keep bookings, files, and systems airtight - taking ownership of your files and your teammates' - to prevent anything from falling through the cracks. <br><br>Qualifications<br><br>What You’ll Need:<br><br>1-2+ years of Quality Analyst/Customer Experience monitoring experience within the air travel industry (luxury travel sales preferred) GDS tools experience (Sabre/Amadeus/ADX) Deep passion for travel and strong destination expert knowledge Polished, articulate communicator with emotional intelligence and active listening skills Strong organization and high attention to detail to manage multiple call types journeys simultaneously Self-motivated Comfortable in a dynamic, fast-paced, collaborative environment<br><br>Additional Information<br><br>All your information will be kept confidential according to EEO guidelines.
<h2 class="h5">Job description</h2>
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Company Description<br><p>Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.<br>
For Enterprises, these are key factors of success. For us, they're our core expertise.<br>
<br>
We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.<br>
<br>
We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.<br>
<br>
For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.<br>
<strong>Sutherland</strong><br>
Digital Outcomes.</p><br><br>Job Description<br><p>Sutherland is seeking an <strong>air travel industry-savvy</strong> <strong>Quality Analyst</strong> to join one of our growing <strong>travel </strong>programsin <strong>Cairo</strong>. The <strong>Quality Analyst</strong> will have a passion for air travel along with working knowledge of airline products and GDS tools while ensuring the highest level of customer experience.</p><br><p><strong>From a Quality/Customer Experience perspective you will monitor, report and provide feedback on the following activities performed by the consultative sales/destination expert representatives:</strong></p><br><ul><li>Consultative Air Sales - ensure every air request, especially the large, complex, or high-value ones as a sales conversation, not just a booking to fulfill.</li><li>Itinerary Crafting - research, build, and propose air itineraries that are accurately priced, aligned with Client needs, and optimized for value — on the same day they're requested.</li><li>Booking Integrity - issue tickets and complete quality control with the accuracy Clients and the business depend on — fare, ticket, invoice, seats, and special requests, checked every time.</li><li>Disruption Resilience - monitor airline schedule changes, judge their real impact on the Client's trip, and resolve them calmly, quickly, and without disrupting the tour.</li><li>Seamless Partnership - work with Destination Experts and clients so the air experience feels like one seamless trip - not a separate booking bolted onto the tour</li><li>Responsive Communication - manage every channel - phone, Teams, e-mail, CRM with the responsiveness and clarity Clients and colleagues can count on, especially when something is urgent</li><li>Systems & Ownership - keep bookings, files, and systems airtight - taking ownership of your files and your teammates' - to prevent anything from falling through the cracks.</li></ul><br>Qualifications<br><p><strong>What You’ll Need:</strong></p><br><ul><li>1-2+ years of Quality Analyst/Customer Experience monitoring experience within the air travel industry (luxury travel sales preferred)</li><li><p>GDS tools experience (Sabre/Amadeus/ADX)</p><br></li><li><p>Deep passion for travel and strong destination expert knowledge </p><br></li><li><p>Polished, articulate communicator with emotional intelligence and active listening skills</p><br></li><li>Strong organization and high attention to detail to manage multiple call types journeys simultaneously</li><li>Self-motivated</li><li>Comfortable in a dynamic, fast-paced, collaborative environment</li></ul><br>Additional Information<br><p>All your information will be kept confidential according to EEO guidelines.</p><br><br><br> </div>
<p>Are you a passionate <strong>Data Analyst</strong> ready to transform raw data into actionable insights? We are seeking an experienced professional to join our dynamic IT/Software Development team in the vibrant city of <strong>Alexandria, Egypt</strong>. This is a unique opportunity to leverage your analytical prowess in a <strong>hybrid work environment</strong>, blending the best of office collaboration and remote flexibility.</p><p><strong>Overview:</strong> As a Data Analyst, you will be at the forefront of understanding complex datasets, identifying trends, and providing crucial recommendations that drive strategic business decisions. You'll work within a supportive team committed to innovation and excellence, making a tangible impact on our projects and products.</p><ul><li><strong>Responsibilities:</strong></li><li>Perform comprehensive data analysis to identify patterns, anomalies, and opportunities for improvement.</li><li>Design, develop, and maintain robust dashboards and reports to visualize key performance indicators.</li><li>Collaborate with cross-functional teams to understand business requirements and translate them into technical specifications.</li><li>Utilize statistical methods to interpret data and present findings clearly and concisely to stakeholders.</li><li>Ensure data integrity and accuracy across various systems.</li><li>Contribute to the continuous improvement of data collection, analysis, and reporting processes.</li></ul><ul><li><strong>Skills & Technologies:</strong></li><li>You will be expected to bring strong skills in <strong>Computer Science</strong> principles, a deep understanding of <strong>Data Analysis</strong> methodologies, and a solid background in <strong>Information Technology (IT)</strong>. Proficiency in tools like <strong>SQL</strong> and programming languages such as <strong>Python</strong> is crucial. Experience with <strong>Data Visualization</strong> tools and <strong>Statistical Analysis</strong> techniques will be highly valued.</li></ul><ul><li><strong>Growth Opportunities:</strong></li><li>We are committed to your professional development. You'll have access to cutting-edge technologies and continuous learning opportunities to expand your expertise in areas like advanced analytics, machine learning, and big data platforms. Grow your career within a company that values innovation and personal advancement.</li></ul><ul><li><strong>Team & Culture:</strong></li><li>Join a collaborative and inclusive team where your ideas are heard, and your contributions are celebrated. Our culture fosters creativity, problem-solving, and a shared passion for technology. We believe in empowering our employees to achieve their full potential while maintaining a healthy work-life balance.</li></ul><ul><li><strong>Impact:</strong></li><li>Your work will directly influence product development, operational efficiency, and strategic planning. You'll play a pivotal role in shaping our data-driven future, helping us make smarter decisions and deliver exceptional value to our users.</li></ul><p><strong>Requirements</strong></p><ul><li>Are you ready to elevate your career and make a significant impact? We are seeking an <strong>Experienced Data Analyst</strong> with a passion for data-driven insights.</li><li><strong>Required Skills:</strong> We're looking for individuals with a strong foundation in <strong>Computer Science</strong>, proven expertise in <strong>Data Analysis</strong>, and a solid understanding of <strong>Information Technology (IT)</strong>. Essential skills include proficiency in <strong>SQL</strong> for querying and manipulating data, strong command of <strong>Python</strong> for data processing and analysis, experience with <strong>Data Visualization</strong> tools, and a solid grasp of <strong>Statistical Analysis</strong>. Knowledge of <strong>Database Management</strong>, <strong>ETL</strong> processes, and fundamental <strong>Machine Learning</strong> concepts will set you apart. Beyond technical prowess, excellent <strong>Problem Solving</strong>, <strong>Communication</strong>, and <strong>Critical Thinking</strong> abilities are paramount.</li><li><strong>Experience Requirements:</strong> Candidates should possess between <strong>3 to 7 years of relevant professional experience</strong> in data analysis or a related IT field.</li><li><strong>Career Level Expectations:</strong> This role is ideal for an <strong>Experienced</strong> professional eager to take on significant challenges and contribute to high-impact projects.</li></ul>
<h2 class="h5">Job description</h2>
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<strong>Job Description</strong><br><b>Internship Responsibilities</b><br>As a Business Analyst Intern, you will:<br><ul><li>Assist senior BAs in:<ul><li>Gathering and documenting requirementsfrom stakeholders</li><li>Preparing user stories and definingacceptance criteria</li><li>Documenting business processes usingflowcharts or diagrams</li></ul></li><li>Participate in Agile ceremonies,including:<ul><li>Sprint Planning</li><li>Backlog Grooming</li><li>Retrospectives</li></ul></li><li>Collaborate with:<ul><li>Development teams</li><li>QA teams</li><li>Product Owners</li></ul></li></ul><br><strong>Requirements</strong><br>Technical Knowledge & Skills<br>Core Knowledge<br><ul><li>Understanding of Software Development LifeCycle (SDLC)</li><li>Familiarity with Agile/Scrum methodologies</li></ul><br>Analytical and Technical Skills<br><ul><li>Basic knowledge of:<ul><li>Requirements gathering techniques</li><li>Writing user stories and use cases</li><li>Process modeling (BPMN / UML)</li><li>Wireframing and prototyping tools</li></ul></li><li>Familiarity with tools such as:<ul><li>Jira, Trello, Confluence</li><li>Microsoft Excel, PowerPoint, Word</li></ul></li><li>Strong analytical thinking andproblem-solving capabilities</li></ul><br>Soft Skills Requirements<br><ul><li>Excellent communication and interpersonalskills</li><li>Strong attention to detail</li><li>High level of adaptability and eagernessto learn</li><li>Effective time management</li></ul><br>Education Requirements<br><ul><li>Bachelor's degree or final-year student inBusiness Information Systems, Computer Science, or Other relateddisciplines</li></ul><br><strong>Benefits</strong><br><b>Internship Outcomes</b><br>By the end of the internship, you are expected to:<br><ul><li>Demonstrate practical competency in corebusiness analysis activities</li><li>Gain end-to-end exposure to the softwaredevelopment lifecycle</li><li>Apply learned concepts in real-world BAtasks</li><li>Confidently contribute to businessanalysis workshops</li><li>Deliver a final capstone project thatincludes:<ul><li>Requirement documentation</li><li>Process diagrams</li><li>Presentation and communication offindings</li></ul></li></ul><br> </div>
SC Johnson has been leading with purpose for 140 years, building high-quality products and iconic brands found in homes, schools and businesses in virtually every country worldwide – including OFF!®, Raid®, Glade®, Windex®, Scrubbing Bubbles®, Ziploc®, Mrs. Meyer’s Clean Day®, method®, Autan®, Baygon®, Mr Muscle®, Duck®, Lysoform® and more.<br><br>The 13,000 people of our global, fifth-generation family company are committed to making the world a better place today and for future generations.<br><br>Senior Analyst, Logistics Transportation<br><br>Location: Cairo, Egypt<br><br>Function: Supply Chain - Logistics Transportation<br><br>Overview<br><br>Join our Supply Chain team as a Senior Analyst, Logistics Transportation and help improve the cost, service and performance of primary freight operations across MENAPT (Middle East, North Africa, Pakistan and Turkey).<br><br>This role combines day-to-day transportation operations with analytics and continuous improvement, giving you the opportunity to work across regional supply chain teams and external logistics partners.<br><br>About The Role<br><br>Reporting to the Associate Manager, Primary Freight AMET, you will manage primary freight activities and use transportation data to identify opportunities to improve service, cost and operational performance.<br><br>You will support sales freight and On Time Delivery performance, resolve transportation issues, strengthen import/export processes and contribute to carrier management and freight tendering activities.<br><br>About The Team/Department<br><br>You will work cross-functionally with Supply Chain, Logistics Operations, Supply Planning and LEAN teams, as well as external Control Towers. The Global Trade Compliance team provides support on trade-compliance matters.<br><br>Responsibilities<br><br> Manage day-to-day primary freight operations and support achievement of OTP and OTD service targets across MENAPT. Coordinate import and export activities in line with SC Johnson requirements and applicable local customs legislation and regulations. Maintain visibility of goods in transit in SAP and support end-to-end shipment traceability. Maintain accurate and compliant import/export documentation for shipments. Resolve day-to-day transportation issues that may affect product distribution and service performance. Map and improve import/export processes, including creating and updating standard operating procedures (SOPs). Analyze carrier and freight-forwarder performance, including operational issues, rate increases and transit-time performance, to support the Primary Freight Lead. Support delivery of Primary Freight budget and cost-saving objectives through transportation analysis and continuous-improvement initiatives. Apply Lean principles to identify sustainable cost-saving and cost-avoidance opportunities. Support Primary Freight tenders through market benchmarking, carrier-performance analysis, bid analysis and allocation analysis.<br><br>Experience You'll Bring<br><br>Essential qualifications<br><br> Bachelor's degree in Logistics, Economics or Industrial Management Engineering. Experience in transportation or logistics operations. Knowledge of transportation and customs regulations at country level. Strong analytical skills and financial acumen, with the ability to translate data into actionable insights.<br><br>Behaviors You'll Need<br><br> Ability to work effectively with complexity and ambiguity. Strong communication and stakeholder-management skills. Ability to collaborate effectively across functions and with external partners. A continuous-improvement mindset and the ability to use data to support decisions.<br><br>Job Requirements<br><br> At least 2 years of relevant experience Fluent in speaking, writing, and reading English Computer skills, Microsoft office applications, customs software program, SAP experience<br><br>This role isn't eligible for international relocation<br><br>You must be legally eligible to work in the country<br><br>Inclusion & Diversity <br><br>We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age, and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive, and supportive work environment where all people can thrive.<br><br>We’re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at https://jobs.scjohnson.com/inclusion.
<h2 class="h5">Job description</h2>
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<strong>Are you ready to join our digital revolution journey?</strong> <br> At <strong><span><span>Aleph</span></span></strong>, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.<br> Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.<br> With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.<br>We're looking for a detail-driven, fast-adapting <strong>Sales Administration Analyst </strong>to join our MENA team, based in Cairo. In this role, you'll be at the heart of our sales operations — validating opportunities, maintaining CRM data, and keeping things moving across Sales, Finance, and Operations teams spanning Egypt, Dubai, Morocco, Turkey, and KSA. This is a role for someone who thrives in a fast-paced environment, picks up new tools quickly, and takes pride in getting the details right. If you're a strong communicator who loves working cross-functionally and wants to grow within a global digital advertising company, we'd love to hear from you.<br> This role requires availability to work on <strong>Fridays</strong> to support the MENA region, with Saturday and Sunday as the weekend.<br><br><p><b>What You’ll Do</b></p><br><ul>
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Ensure all projects and opportunities are accurately recorded in Salesforce, including all required documentation for billing and collections.<br>
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Monitor and enforce compliance with internal processes and company policies across the Sales team.<br>
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Review and validate prepaid and postpaid opportunities on a daily basis to ensure accuracy and payment status.<br>
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Maintain high-quality CRM data by controlling and updating records regularly.<br>
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Track and implement updates to internal procedures and policies.<br>
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Collaborate closely with Sales, Finance, and Operations teams across different countries and regions.<br>
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Handle a high volume of internal and external communications efficiently.<br>
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Prepare and deliver regular reports to support business decision-making.<br>
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Support additional operational and ad-hoc tasks as needed.<br>
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</ul><br><p><b>What You Need For This Role</b></p><br><ul>
<li>Bachelor’s degree in Business Administration, Finance, Economics, Marketing, or a related field.</li>
<li>2–3 years of experience in operations, finance, sales support, or a similar role.</li>
<li>Strong analytical skills with excellent attention to detail.</li>
<li>Advanced proficiency in Microsoft Excel.</li>
<li>Experience with Salesforce or CRM systems is a strong advantage.</li>
<li>Fluent in English (written and spoken).</li>
<li>Strong communication and interpersonal skills.</li>
<li>Ability to manage multiple priorities in a fast-paced, dynamic environment.</li>
<li>A proactive mindset with strong problem-solving abilities.</li>
<li>Quick learner, adaptable to new tools, systems, and processes</li>
</ul><br><p><b>What Will Make Us Really Love You</b></p><br><ul>
<li>You bring a track record of success in a similar role, with hands-on experience.</li>
<li>You’re not afraid to challenge the status quo and bring fresh, out-of-the-box ideas to the table.</li>
<li>You anticipate challenges before they arise and take initiative to find effective solutions.</li>
<li>You have an eye for detail.</li>
<li>You thrive on teamwork but also bring a driven, goal-oriented spirit.</li>
<li>You’re genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends.</li>
<li>You have the ability to engage and communicate with internal and external stakeholders in a positive and approachable way.</li>
</ul><br><p><b>What You’ll Love About Us</b></p><br><ul>
<li>We care about your individuality by giving you freedom to grow and create within the company, regardless of your position</li>
<li>Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising </li>
<li>Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets.</li>
<li>We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated.</li>
<li>Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents.</li>
<li>At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising.</li>
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<p>Position Overview</p><p>The WFM Analyst should guarantee the optimization, automation, and innovation of the processes as</p><p>well as the standardization of them.</p><p><br></p><p>Key Responsibilities</p><p>(may perform other duties as requested, not specifically addressed in this document)</p><p> Analyze historical data to provide insights and recommendations for improving workforce</p><p>efficiency.</p><p> Collaborate with operations, HR, and IT teams to implement WFM tools and strategies.</p><p> Identify and implement process improvements in workforce planning and resource utilization.</p><p> Provide training and support to teams on WFM systems and best practices.</p><p> Stay updated on industry trends, new WFM technologies, and best practices.</p><p> Driving continuous improvement in workforce planning processes.</p><p> Interact with other departments in order to improve or maximize the project(s) results.</p><p> Be an active part of the process of continuous improvement, proposing methods of</p><p>improvement and innovation across the department and the company (producing fresh and</p><p>imaginative ideas and solutions).</p><p> Communicate with any known infractions of the Corporate Policies and</p><p>procedures to Teleperformance Management immediately.</p><p><br></p><p>Required Qualifications</p><p>Education and specific Training</p><p> Higher Education Degree (preferential)</p><p> Fluency in English (minimum B2)</p><p>Work Experience</p><p> Up to two years of experience in project management and implementation.</p><p> Proficient in Excel, Word, and Outlook.</p><p> Knowledge of SQL (Structured Query Language), BI tools or Workforce Management software</p><p>is a plus.</p><p><br></p><p> Experience managing Customer Experience Management operations (preference).</p><p> Proven experience coordinating between WFM and Operations teams.</p><p> Experience participating in customer meetings and independently presenting</p><p>during capacity planning or workforce review meetings.</p><p> Previous hands-on experience with Aspect / Alvaria WFM tools would be a</p><p>strong advantage.</p><p><br></p>
We are seeking a highly analytical and client-facing Senior WFM Analyst (Level 2) to act as the strategic bridge between our Workforce Management team, Operations, and key clients. This is not just a behind-the-scenes data role; you will own capacity planning discussions, lead workforce review meetings, and confidently present actionable staffing insights directly to our customers. Key Responsibilities Operations Bridge: Coordinate seamlessly between WFM and Operations teams to ensure optimal staffing, intraday execution, and performance alignment. Client Interface: Independently prepare for, participate in, and lead customer-facing meetings, presenting complex capacity planning scenarios and workforce reviews clearly. Data Analysis & Presentation: Leverage advanced data sets to forecast staffing needs, analyze variances, and build highly impactful presentations for operational leadership and clients. Strategic Guidance: Confidently guide operations and client stakeholders through scheduling changes, hiring requirements, and efficiency-driving strategies. What We Are Looking For Client-Facing Experience: A proven track record of independently leading capacity planning or workforce review meetings with clients. Communication Skills: English fluency (at least B1+) with strong presentation skills and the confidence to guide senior stakeholders. Technical Expertise: Advanced proficiency in Microsoft Excel (data analysis/modeling) and Power Point (building professional decks). WFM Tooling: Previous hands-on experience with Aspect / Alvaria WFM tools is a strong advantage. What We Offer We value our talent and provide a comprehensive benefits package to support your career and well-being:Work Flexibility: A structured, balanced hybrid work environment. Peace of Mind: Full medical, social, and life insurance coverage. Commute Made Easy: Dedicated company transportation provided.
Role Summary:<br>We are seeking an experienced Workforce Management Analyst who goes beyond basic forecasting and scheduling. You will act as a key liaison between internal operations, clients, and the WFM team, leading client presentations and driving cross-departmental coordination.<br>Key Responsibilities:<br>Client & Stakeholder Communication: Lead weekly client and operations meetings to present performance reviews, future capacity plans, and proactive action points using clear WFM terminology. Data Analysis & Insights: Analyze historical data to identify trends, improve shift efficiency, and optimize resource utilization. Cross-Functional Collaboration: Partner with HR, IT, and Operations to implement WFM strategies, software tools, and process improvements. Training & Mentorship: Guide and train team members on WFM systems, best practices, and new industry tools. Continuous Improvement: Proactively propose innovative solutions to optimize departmental operations and overall project results. Compliance: Ensure adherence to corporate policies and report any infractions to management promptly.<br>Requirements & Qualifications:<br>Education & Languages: Higher Education degree preferred. Fluent English (B2 level required); German language skills are a plus. Experience: Up to 2 years of experience in project management/implementation, ideally within customer experience (CX) operations.<br>WFM & Technical Skills:<br>Advanced proficiency in MS Office (Excel, Word, Outlook). Knowledge of WFM tools (Alvaria is a plus), SQL, or Business Intelligence (BI) software is a plus. Proven track record of independently leading capacity planning and performance reviews with clients. Core Competencies: Strong analytical thinking, strategic decision-making, clear communication, and goal-oriented problem-solving.<br>Work Model: Hybrid / Work from Home (Teleperformance One Katameya).
Position summary<br>The Senior Business Analyst and Project Manager is responsible for the end-to-end delivery of a multi-market Salesforce programme covering Sales Cloud and Marketing Cloud. The programme spans three markets, each with its own stakeholders, integration dependencies and go-live timeline.<br>The role combines business analysis and project management. The successful candidate will translate client requirements into clear, buildable specifications for the development team, and will own the delivery plan, risk management, dependency tracking and stakeholder reporting across all markets. The role acts as the primary point of coordination between the client, the agency team and the developers, and requires a high degree of structure, organisation and independence. Key responsibilities Business analysis Lead discovery and requirement workshops with client stakeholders and document outcomes to an agreed standard. Produce user stories and acceptance criteria that are complete, prioritised and ready for development. Maintain the functional scope for each market and ensure all changes are documented and traceable. Prepare UAT scripts, coordinate UAT execution with the client and manage defect triage through to closure. Define integration requirements between Salesforce and the client's ERP and middleware in collaboration with the technical leads. Project management Own and maintain the delivery plan across all three markets. Manage the RAID log and ensure risks, issues and decisions are raised early through the agreed governance. Produce weekly status reports for client and internal stakeholders. Track and manage client-side dependencies, including data readiness, third-party systems and approvals. Run the sprint and release cadence with the development team and ensure priorities are agreed ahead of each sprint. Manage change requests from identification through estimation and approval. Lead client conversations on scope, timeline and priorities within the agreed commercial framework. Skills and competencies Strong planning and organisational skills, with a track record of maintaining accurate delivery plans, backlogs and trackers across parallel workstreams. Highly structured working style, producing documentation and reporting that is clear, current and easy for others to pick up. Proven ability to work closely with development teams, translating business requirements into clear, buildable user stories and managing backlog priorities. Sound judgement on scope and feasibility, with the ability to align client expectations with what the team has sized and committed to. Strong stakeholder management skills, with the confidence to lead client discussions independently and to escalate through the correct channels. Clear written and verbal communication, with a disciplined approach to follow-up and closing actions. Qualifications and experience Essential Eight or more years in delivery roles, with a strong track record on Salesforce programmes. Hands-on delivery experience with Salesforce Sales Cloud. Marketing Cloud experience is a strong advantage. Experience managing mixed onshore and offshore development teams in an agile or hybrid setup. Experience delivering across multiple markets or entities simultaneously. Proficiency in Jira or an equivalent backlog and delivery tool, and in producing plans, RAID logs and status reports. Fluent written and spoken English.<br>Desirable Automotive or dealer network experience. Exposure to Mule Soft or similar integration middleware and ERP integrations. Salesforce certifications, for example Administrator, Business Analyst or Sales Cloud Consultant. Experience in an agency or consultancy environment with multiple client stakeholders.
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<strong>Position Overview:</strong><br>We are seeking a highly skilled and experienced Senior Business Analyst to join our dynamic team. As a Senior Business Analyst, you will play a critical role in bridging the gap between business needs and technology solutions. You will work closely with stakeholders from various departments to understand their requirements and translate them into actionable insights and recommendations. Your expertise in data analysis, process improvement, and project management will be instrumental in driving strategic initiatives and achieving business objectives.<br><strong>Responsibilities:</strong><br>1. Requirement Gathering and Analysis: Collaborate with stakeholders to elicit, document, and prioritize business requirements. Analyze complex business processes and systems to identify areas for improvement and recommend solutions.<br>2. Data Analysis: Utilize advanced analytical techniques to extract insights from large datasets. Conduct data validation, cleansing, and modeling to support decision-making processes. Present findings using visualization tools to communicate complex information effectively.<br>3. Process Improvement: Identify opportunities for process optimization and automation. Conduct process mapping, and gap analysis, and develop recommendations for streamlining workflows and enhancing operational efficiency.<br>4. Project Management: Lead and participate in cross-functional projects, coordinating activities, resources, and timelines. Develop project plans, monitor progress, and ensure timely delivery of project milestones. Mitigate risks and resolve issues to achieve project objectives.<br>5. Stakeholder Engagement: Collaborate with business stakeholders, including executives, managers, and subject matter experts. Facilitate workshops, interviews, and meetings to gather requirements and align expectations. Build strong relationships to foster effective communication and collaboration.<br>6. Documentation and Reporting: Prepare comprehensive business requirement documents, functional specifications, and user stories. Create clear and concise reports, dashboards, and presentations to convey insights, project status, and recommendations to stakeholders at all levels.<br>7. Continuous Improvement: Stay up-to-date with industry trends, best practices, and emerging technologies relevant to business analysis. Share knowledge and mentor junior team members to enhance the overall capabilities of the team.<br><strong>Requirements</strong><br><strong>Qualifications:</strong><br>1. Experience: Minimum of 4-6 years of experience as a Business Analyst, with a focus on process improvement, data analysis, and project management. Previous experience in a senior or lead capacity is preferred.<br>2. Strong Analytical Skills: Demonstrated ability to analyze complex business problems, interpret data, and provide data-driven recommendations. Proficiency in data analysis tools, such as Excel, SQL, or visualization tools (e.g., Tableau, Power BI).<br>3. Business Acumen: Deep understanding of business processes, operations, and industry dynamics. Ability to quickly grasp business strategies, goals, and challenges to provide valuable insights and solutions.<br>4. Project Management: Proven experience in managing projects from initiation to completion. Familiarity with project management methodologies (e.g., Agile, Scrum) and tools (e.g., JIRA, Trello).<br>5. Communication and Collaboration: Excellent interpersonal and communication skills, with the ability to effectively engage and influence stakeholders at all levels. Strong facilitation and presentation skills to convey complex ideas and concepts clearly.<br>6. Problem-Solving Skills: Strong analytical and critical thinking abilities. Proactive approach to problem-solving, with the ability to identify and address root causes rather than symptoms.<br>7. Adaptability and Flexibility: Comfortable working in a fast-paced and dynamic environment. Ability to prioritize tasks, handle multiple projects simultaneously, and adapt to changing priorities and deadlines.<br>8. Education: Bachelor's degree in Business Administration, Computer Science, or a related field. Relevant certifications (e.g., CBAP, PMI-PBA) are a plus.<br> </div>
<p style=\"text-align:left\"><b>Job Location</b></p>Cairo<p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Description</b></p><div><p><span><span>Are you interested in a Supply Chain career in P&G?</span></span><span><span> </span></span><br /><span><span> </span></span><br /><span><span>The Supply Chain Analyst has the analytical overview of the import lanes into Europe. The analyst will use global standard<span> </span><u>work processes</u><span> </span>and<span> </span><u>solutions</u><span> </span>for the activation of cross-customs border lanes, zooming in into the logistic aspects of such a lane to support the configuration of the relevant systems and sourcing the relevant services for the lane. </span></span><span><span> </span></span></p><p><span><span>In addition, the analyst will use the available sources of information and systems to understand Service parameters, carrier performance, carrier contract adherence, supporting the I Trade Governance team to pro-actively address potential related issues that would impact the business results. He/ she will assist the Lane Managers on report analysis, issue resolutions, and auditing processes.</span></span><span><span> </span></span><br /><span><span> </span></span><br /><span><span>If this sounds exciting to you, read on!</span></span><span><span> </span></span><br /><span><span><i> </i></span></span></p><p><span><b><u><span>How Success Looks Like</span></u></b></span><span><span> </span></span><br /><span><span> </span></span><br /><span><span>Success in the role will require you to help drive business results in the region by combining supply chain knowledge, strong compliance mindset, problem solving, analytical thinking, and good communication & collaboration skills to support in delivering Service, Cash & Cost targets.</span></span><span><span> </span></span><br /><span><span> </span></span></p><p><b>WHAT YOU WILL BE DOING?</b></p><p><b>Responsibilities</b></p><ul><li><p><span>Execute the supply planning process of inventory planning, requirements planning, production planning, and material planning</span></p></li><li><p><span>Develop and maintain finished goods inventory targets by SKU based on service level objectives, forecast error, and replenishment lead times</span></p></li><li><p><span>Deliver KPIs such as customer fill rate, Inventories and cost targets</span></p></li><li><p><span>Key interface between Stock replenishment, operations, and logistics</span></p></li><li><p><span>Identify, resolve and escalate supply chain situation/risk like manufacturing performance, material shortage or demand surge</span></p></li><li><p><span>Manage projects that impact the supply chain, such as new product launches or capacity expansions</span></p></li><li><p><span>Participate in cross-functional teams to develop and implement continuous improvement initiatives</span></p></li></ul></div><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Qualifications</b></p><p><b>What makes you the right fit:</b></p><ul><li><p>Bachelor’s degree holder with max. 0-3 years of relevant experience – <u><b>Excluding Engineering, Actuarial Sciences, Computer Science, Data Science, Mathematics (Statistics & Data Analysis)</b></u></p></li><li><p>Legally eligible to work in Egypt</p></li><li><p>Good analytical and problem-solving skills.</p></li><li><p>Having Highly developed interpersonal skills like communication and presentation skills.</p></li><li><p><span>Proficiency with Microsoft office tool suite (Excel, Word and Power point)</span></p></li><li><p><span>Must Demonstrate ability to communicate professionally in English, both written and orally, to wide variety of audiences</span></p></li><li><p><span>Effective working in a matrix organization and multi-level stakeholder management</span></p></li><li><p><span>Excellent problem-solving and analytical skills – and able to understand and interpret data.</span></p></li><li><p>Having programming/IT basic Knowledge</p></li><li><p>Having Supply chain knowledge.</p></li></ul><p></p><p><b><span>ABOUT US</span></b></p><p><span>We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Neurobion, Sangobion, Vicks, Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.</span></p><p><span> </span></p><p><span>Visit <a href=\"http://www.pg.com/\" target=\"_blank\">http://www.pg.com</a> to know more.</span></p><p><span>We are an equal opportunity employer and value diversity at our company. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, HIV/AIDS status, or any other legally protected factor.</span></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Schedule</b></p>Full time<p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Number</b></p>R000156324<p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><b>Job Segmentation</b></p>Entry Level
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<strong>About Octopus by RTG</strong><br>Octopus by RTG is the tech hiring and outsourcing arm of <strong>Robusta Technology Group</strong>, dedicated to connecting exceptional tech talent with top-tier organizations across the <strong>MENA, GCC, Europe, the US, and Canada</strong>. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to <strong>empower growth, innovation, and excellence</strong> by matching the right talent with the right opportunities.<br><strong>Key Responsibilities</strong><br><ul><li> Lead and support customer journey mapping exercises for a financial services client. </li><li> Collaborate with senior stakeholders to gather, analyze, and document business and user requirements. </li><li> Translate business needs into clear functional requirements and actionable insights. </li><li> Work closely with CRM and Martech teams to align business objectives with technical capabilities. </li><li> Support workshops, stakeholder interviews, and documentation efforts throughout the engagement. </li></ul><br><strong>Requirements</strong><br><strong>Experience</strong><br><ul><li> 5-7 years of solid, relevant experience as a Business Analyst. </li></ul><br><strong>Industry Knowledge</strong><br><ul><li> Strong familiarity with the <strong>financial services industry</strong>. </li></ul><br><strong>Technical Exposure</strong><br><ul><li> Hands-on experience working with <strong>CRM</strong> and <strong>Martech platforms</strong>. </li></ul><br><strong>Soft Skills</strong><br><ul><li> Proactive, collaborative, and approachable. </li><li> Strong stakeholder management and communication skills. </li><li> Ability to work effectively in fast-paced, client-facing environments. </li></ul><br> </div>
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<span>Sarmad is a technology and services company delivering software and financial-sector solutions across engineering, architecture, DevOps, content, and sales.<br> The team works across a broad set of capabilities, supporting businesses with practical solutions that improve how they operate and grow.<br> As a Sales Development Research Analyst, you will help strengthen the quality and focus of outbound sales efforts by turning prospect research into reliable, actionable data.<br> This role is well suited to someone who enjoys structured research, values accuracy, and takes pride in keeping prospect information organized for the teams that rely on it.<br> Responsibilities Research prospects using LinkedIn and Lusha.<br> Identify decision-makers within target organizations.<br> Enrich company and contact data with accurate, up-to-date information.<br> Maintain Salesforce records and support strong CRM data hygiene.<br> 1+ year of experience researching prospects and decision-makers.<br> Experience identifying buyer profiles such as founders, CEOs, heads of sales, and marketing leaders.<br> Experience enriching company and contact records with strong attention to detail and accurate data hygiene.<br> Ability to organize large prospect lists and maintain well-structured records.<br> Hands-on familiarity with Salesforce.<br> Hands-on familiarity with LinkedIn and Lusha is a plus.<br></span> </div>
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<strong>About Octopus by RTG</strong><br>Octopus by RTG is the tech hiring and outsourcing arm of <strong>Robusta Technology Group</strong>, dedicated to connecting exceptional tech talent with top-tier organizations across the <strong>MENA, GCC, Europe, the US, and Canada</strong>. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to <strong>empower growth, innovation, and excellence</strong> by matching the right talent with the right opportunities.<br><strong>Key Responsibilities</strong><br><ul><li> Lead and support customer journey mapping exercises for a financial services client. </li><li> Collaborate with senior stakeholders to gather, analyze, and document business and user requirements. </li><li> Translate business needs into clear functional requirements and actionable insights. </li><li> Work closely with CRM and Martech teams to align business objectives with technical capabilities. </li><li> Support workshops, stakeholder interviews, and documentation efforts throughout the engagement. </li></ul><br><strong>Requirements</strong><br><strong>Experience</strong><br><ul><li> 5-7 years of solid, relevant experience as a Business Analyst. </li></ul><br><strong>Industry Knowledge</strong><br><ul><li> Strong familiarity with the <strong>financial services industry</strong>. </li></ul><br><strong>Technical Exposure</strong><br><ul><li> Hands-on experience working with <strong>CRM</strong> and <strong>Martech platforms</strong>. </li></ul><br><strong>Soft Skills</strong><br><ul><li> Proactive, collaborative, and approachable. </li><li> Strong stakeholder management and communication skills. </li><li> Ability to work effectively in fast-paced, client-facing environments. </li></ul><br> </div>
We are looking for an experienced Senior WFM Analyst to lead our capacity planning, forecasting, and scheduling strategy. In this role, you will analyze contact volume trends, optimize staffing levels, and drive operational efficiency to support multi-channel customer service operations. Key Responsibilities Develop, refine, and maintain long-term and short-term forecasting models for volume, handling times, and shrinkage. Lead end-to-end capacity planning to align staffing resources with operational demand and service level targets. Administer, build, and maintain schedules and rosters within NICE IEX. Perform real-time intra-day management and post-operational analysis to identify trends and variance drivers. Partner with operational leaders and HR to provide actionable workforce insights and hiring recommendations. Requirements Experience: Minimum 2+ years of hands-on experience in Workforce Management roles. Tool Expertise: Advanced working knowledge and hands-on experience with NICE IEX is mandatory. Core proficiency in volume forecasting, capacity planning, and scheduling methodologies. Strong analytical, data visualization, and problem-solving skills (advanced Excel/SQL preferred).<br>Perks & Benefits Hybrid work model. Company-provided transportation. Medical and social insurance
Role Objectives The Growth Analyst supports the lifecycle marketing team in executing initiatives and campaigns, aiding in growth strategies for customer acquisition, retention, and monetization. They collaborate cross-functionally, conduct data analysis, create segmentation models, and implement A/B tests to optimize campaigns and user experiences, contributing insights to product teams and refining customer retention strategies. Additionally, they monitor user behavior, conversion funnels, and industry trends to enhance overall growth marketing efforts. Roles & Responsibilities:Support the lifecycle marketing team in executing various initiatives and campaigns Assist in developing and implementing growth strategies to enhance customer acquisition, retention, and monetization efforts Collaborate with cross-functional teams to ensure seamless execution of lifecycle marketing programs Conduct data analysis and research to identify trends, patterns, and opportunities for optimization in customer journey and engagement Assist in creating and maintaining customer segmentation models to target specific user groups effectively Support the development and implementation of A/B tests and experiments to optimize marketing campaigns and user experiences Collaborate with product teams to ensure the integration of growth-focused features and functionalities into the product roadmap Contribute to the development of customer retention and monetization strategies by providing data-driven insights and recommendations Assist in monitoring and analyzing user behavior, conversion funnels, and user feedback to identify opportunities for improving user experience and conversion rates Stay updated on industry trends, best practices, and emerging tools and technologies related to growth marketing and customer lifecycle management. REQUIRED EDUCATION, KNOWLEDGE, AND SKILLSA Bachelor's degree in Business, Marketing, or a related discipline.0-1 years of experience in marketing, with a focus on lifecycle marketing, customer acquisition, or growth strategies Proficient in data analysis and research to identify trends and opportunities for optimizing the customer journey and engagement. Excellent verbal and written communication skills to present findings and collaborate effectively with team members. Advanced MS Excel skills for data analysis and reporting. Strong project management and analytical skills to identify trends and opportunities for optimizing the customer journey and engagement.