Economic Analyst Jobs in Egypt

Senior Technical Business Analyst – Fintech, Payments & Digital Platforms<br>Job Description:· Gather, analyze, and document business and technical requirements from internal and external stakeholders.· Must have experience and working with agile module· Software Documentation Prepare clear and structured documentation, including Business Requirements Documents (BRD) Functional Requirements Documents (FRD) Software Requirement Specifications (SRS) · Analyze payment workflows, transaction lifecycles, settlement, reconciliation, and financial reporting requirements.· Technical Coordination Work closely with developers, solution architects, QA engineers, UI/UX designers, Dev Ops, and external vendors. Explain requirements to the development team · Collaborate with engineering teams on API integrations with banks, payment gateways, wallets, and third-party services.· Payments, Fintech and Digital Commerce Flows Analyze and document payment-related workflows, including Checkout flows Payment status handling Card payments Bank transfers Wallet payments· Familiarity with compliance and security standards such as PCI DSS, AML, KYC, and financial regulations.· QA and Testing Support Prepare acceptance criteria and test scenarios for each feature.· Coordinate User Acceptance Testing (UAT) and validate delivered solutions against business requirements.<br>Requirements:· Bachelor's degree in computer science, Information Systems, Engineering, Business, or a related field.· Must have experience and working with agile module· English Level Excellent is must (written and spoken)· 3+ years of experience in a Senior or Technical Business Analyst role.· Proven experience in Fin Tech, Banking, Digital Payments, Payment Gateways, Wallets, or Financial Services.· Strong understanding of payment ecosystems, transaction processing,· Excellent communication and documentation skills.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Category Finance <br> <br> Publish Date Sunday 07-12-2025 <br> <br> Country Egypt <br> <br> Gender any <br> <br> Years Of Experience 6 - 9 Years <br> <br> Salary Negotiable <br>"Senior Financial Analyst "is required for a well-known manufacturing company located in 10th Ramadan. <br>Responsibilities: <ul> <li>Conducting detailed financial analysis and modeling.</li> <li>Preparing management reports and financial statements.</li> <li>Identifying risks and opportunities for cost savings or growth.</li> <li>Supporting budgeting, forecasting, and strategic planning.</li> <li>Collaborating with finance and business teams to provide actionable insights.</li> <li>Track and determine financial status by analyzing actual results in comparison with forecasts.</li> </ul> <br> Requirements: <ul> <li>Bachelor's degree in commerce or any related field.</li> <li>Minimum 5 years of experience.</li> <li>Manufacturing industry experience is a must.</li> </ul><br> </div>

Position: AI Quality Analyst (Romanian) Type: Hourly contract Compensation: $11.5-$15.3/hour Location: Remote Commitment: 30 40 hours/week<br>Role Responsibilities Evaluate AI model responses for personalization quality, including grounding, integration, and helpfulness. Design and execute multi-turn prompts based on personal context to test AI capabilities. Analyze responses for hallucinations, incorrect personalization, and poor inferences. Perform side-by-side comparison of model outputs to determine quality and effectiveness. Write clear and structured rationales for response evaluations and rankings. Extract and verify debug information to ensure proper use of data sources. Maintain strict data hygiene and ensure accurate documentation of evaluations. Collaborate with cross-functional teams to improve AI model performance.<br>Requirements Strong proficiency in Romanian with excellent reading and writing skills. Experience in data annotation, AI evaluation, content moderation, or a related role. Strong analytical thinking and ability to assess nuanced AI responses. Ability to design creative, multi-turn prompts based on personal context. Understanding of personalization concepts, including identifying incorrect or forced personalization. High attention to detail in evaluating subtle differences in model outputs. Excellent written communication and structured reasoning skills. Ability to work independently in a remote environment. Willingness to use a personal Google account for evaluation purposes. Full-time availability with at least 4 hours overlap with PST. Bachelor s degree or equivalent experience in a relevant analytical field.<br>Application Process Apply/Easy Apply and check email for application form Fill Google form Assessment Link (After shortlisting to be completed within 24 hours) Language vetting<br><br>Skills: quality analyst, LLM

Position: AI Quality Analyst (Bulgarian) Type: Hourly contract Compensation: $11.5 - $15.3/hour Location: Remote Commitment: 30-40 hours/week<br>Role Responsibilities Evaluate AI model responses for personalization quality, including grounding, integration, and helpfulness. Design and execute multi-turn prompts based on personal context to test AI capabilities. Analyze responses for hallucinations, incorrect personalization, and poor inferences. Perform side-by-side comparison of model outputs to determine quality and effectiveness. Write clear and structured rationales for response evaluations and rankings. Extract and verify debug information to ensure proper use of data sources. Maintain strict data hygiene and ensure accurate documentation of evaluations. Collaborate with cross-functional teams to improve AI model performance.<br>Requirements Strong proficiency in Bulgarian with excellent reading and writing skills. Experience in data annotation, AI evaluation, content moderation, or a related role. Strong analytical thinking and ability to assess nuanced AI responses. Ability to design creative, multi-turn prompts based on personal context. Understanding of personalization concepts, including identifying incorrect or forced personalization. High attention to detail in evaluating subtle differences in model outputs. Excellent written communication and structured reasoning skills. Ability to work independently in a remote environment. Willingness to use a personal Google account for evaluation purposes. Full-time availability with at least 4 hours overlap with PST. Bachelor s degree or equivalent experience in a relevant analytical field.<br>Application Process Apply/Easy Apply and check email for application form Fill Google form Assessment Link (After shortlisting to be completed within 24 hours) Language vetting<br><br>Skills: quality analyst, LLM

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client has an established reporting foundation supported by a central data team, including schemas, core datasets, and dashboards. They are seeking an analyst to work on top of this existing infrastructure and turn day-to-day business questions into clear, structured analysis and actionable reporting.</p><br>Role Overview<p>The <strong>Marketing Analyst </strong>will serve as a go-to resource for day-to-day business analysis, investigating changes in key metrics and translating findings into reporting that stakeholders can act on.</p><br><p>This is a hands-on role combining analytical thinking with practical execution. The Marketing Analyst will conduct business analyses, own recurring reporting, maintain dashboards, query existing datasets using SQL, and support stakeholders with ad hoc analysis requests.</p><br><p>The role requires someone who can independently structure an investigation while also managing the ongoing maintenance and detail-oriented work required to keep reporting accurate, current, and easy to use.</p><br>Location<p><strong>Fully Remote | 9:00 AM - 5:00 PM EST</strong></p><br>Key ResponsibilitiesBusiness Analysis<ul><li><p>Turn open-ended business questions into structured, well-reasoned analyses.</p><br></li><li><p>Scope business questions and determine the appropriate data needed for analysis.</p><br></li><li><p>Investigate changes in business metrics.</p><br></li><li><p>Deliver clear findings and recommendations based on analysis.</p><br></li></ul>Recurring Reporting<ul><li><p>Own and maintain recurring reports and dashboards.</p><br></li><li><p>Ensure stakeholders have timely, accurate, and consistent views of performance.</p><br></li></ul>Dashboard Maintenance<ul><li><p>Manage ongoing dashboard hygiene and upkeep.</p><br></li><li><p>Update workbooks and adjust dashboard layouts.</p><br></li><li><p>Keep visualizations clean, organized, and easy to read.</p><br></li></ul>Data Exploration<ul><li><p>Write SQL to query existing datasets from established schemas.</p><br></li><li><p>Create previews of data models based on business questions.</p><br></li><li><p>Work with the existing data infrastructure without needing to build or maintain the underlying infrastructure.</p><br></li></ul>Stakeholder Support<ul><li><p>Serve as a reliable analysis resource for the team.</p><br></li><li><p>Respond to ad hoc analysis requests.</p><br></li><li><p>Help stakeholders understand what the numbers mean.</p><br></li></ul>QualificationsExperience<ul><li><p><strong>3+ years of experience</strong> in a data analysis, business analysis, or reporting role.</p><br></li><li><p>Experience independently structuring and working through analyses from broad business questions.</p><br></li><li><p>Hands-on experience with a modern BI or analytics tool such as Sigma, which is strongly preferred.</p><br></li><li><p>Experience with Tableau or a similar platform is transferable.</p><br></li><li><p>Experience with Salesforce reporting, including building and pulling reports and dashboards, is a plus.</p><br></li><li><p>Familiarity working alongside a central data or analytics engineering team is a plus.</p><br></li><li><p>Exposure to marketing metrics and funnel analysis, including MQLs and campaign performance, is a plus.</p><br></li></ul>Skills<ul><li><p>Solid working knowledge of SQL for querying and exploring data.</p><br></li><li><p>Ability to break down broad business questions, investigate them, and communicate the answer.</p><br></li><li><p>Ability to maintain dashboards, including formatting, layouts, and ongoing upkeep.</p><br></li><li><p>Ability to clearly present analytical findings to non-technical stakeholders.</p><br></li><li><p>Comfort with manual and detail-oriented reporting work.</p><br></li><li><p>Experience using AI tools such as Claude for data analysis and Claude Code for workflow acceleration is a plus.</p><br></li></ul>What Success Looks Like<ul><li><p>Open-ended business questions are translated into structured analyses with clear findings and recommendations.</p><br></li><li><p>Recurring reports and dashboards provide timely, accurate, and consistent views of performance.</p><br></li><li><p>Dashboards remain current, organized, and easy to read.</p><br></li><li><p>Existing datasets are effectively queried and explored using SQL.</p><br></li><li><p>Stakeholders receive reliable analytical support and can clearly understand what the numbers mean.</p><br></li></ul>Opportunity<p>This role offers the opportunity to become a go-to resource for day-to-day business analysis while working on top of an established reporting and data foundation. The <strong>Marketing Analyst</strong> will work across business analysis, recurring reporting, dashboard maintenance, data exploration, and stakeholder support.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>

For a very well-known Multinational Company located in Cairo,Egypt, a Senior Cash Management Analyst in needed.<br>Key Responsibilities:Perform timely and accurate cash applications for customer payments and apply payments to customer accounts in the accounting system. Process vendor payments, including both scheduled cycle payments and ad hoc payments, ensuring compliance with agreed payment terms and vendor contracts. Manage advance payments and ensure their accurate application against future invoices, as appropriate. Record and manage treasury transactions, including bank transfers, foreign exchange transactions, and cash pooling activities. Ensure all treasury transactions are accurately recorded and properly reconciled in the accounting system. Facilitate the processing of employee expense reimbursements, verifying expense reports, and ensuring compliance with company policies and procedures, Process & book cash/transfers journals & reconcile safe balance. Ensure compliance with internal controls and regulatory requirements related to cash management processes, including segregation of duties, authorization limits, and anti-fraud measures. Serve as the trained backup for the accounting lead’s executional general ledger work, including fixed asset processing and capitalization, payroll accounting entries, and intercompany reconciliation, ensuring continuity of routine month-end close activities during planned absences. This is a secondary accountability to the role’s core cash/treasury responsibilities, not a co-ownership of the Accounting Lead’s full workload. Act as the dedicated, trained backup for the Cash Operations Analyst’s daily critical activities — including cash position monitoring, bank payment processing, and cash flow updates, during planned absences.<br>Requirements:Bachelor’s degree in accounting, Finance, or a related field.7+ years of progressive experience spanning treasury/cash management and general ledger or GL analyst roles, preferably in a manufacturing or multinational company. Working knowledge of both treasury/cash management processes (vendor payments, bank operations, treasury transactions) and core GL accounting processes (fixed asset accounting, payroll accounting, intercompany reconciliation). Strong analytical skills, attention to detail, and ability to work with numerical data accurately. Excellent communication with the ability to collaborate effectively with internal and external stakeholders. Ability to effectively manage competing priorities across two functional areas while maintaining accuracy, efficiency, and timely delivery. English Level: C1

The Security Analyst is responsible for protecting the organization’s digital assets by monitoring systems, identifying vulnerabilities, and addressing cyber threats. They ensure compliance with security standards, manage access controls, escalate incidents, enforce policies, and provide training to maintain a secure and resilient IT environment.<br><br>Main Tasks Duties include, but are not limited to the following<br>:Monitor security systems and tools, investigate anomalies, and respond to threats, vulnerabilities, and incidents. Conduct regular vulnerability assessments and penetration testing to identify weaknesses in infrastructure, applications, and processes. Manage identity and access management (IAM) processes, including role-based access controls (RBAC), provisioning, deprovisioning, and periodic reviews. Ensure compliance with security standards and regulations, supporting internal and third-party risk assessments and mitigation efforts. Proactively address cyber threats and escalate critical incidents to the Cybersecurity Manager with actionable recommendations for resolution. Develop, test, and maintain incident response plans to ensure readiness for cybersecurity breaches. Enforce cybersecurity policies, conduct training programs, and foster a culture of security awareness. Stay updated on cybersecurity trends, technologies, and best practices to enhance the organization’s security posture. Maintain detailed records of incidents, including root cause analysis, resolution steps, and lessons learned. Prepare periodic reports on security metrics, incidents, and system health for review by the Cybersecurity Manager and IT leadership<br>Education <br>Bachelor’s degree in Cybersecurity, Information Technology, Computer Science, or a related field is typically required.<br>Experience<br>4+ years of experience in IT, of which 2 cybersecurity roles, such as a Security Analyst, IT Security Specialist, or similar position. Experience in manufacturing environment is a plus.<br>Languages<br>Proficient in English Proficient in Arabic

Egybell is hiring a Junior Financial Analyst for a well-known company located in 5th Settlement<br>Requirements:Assist in analysing financial data and preparing reports to support decision-making processes. Manage and maintain data sheets, ensuring accuracy and completeness. Utilize Power BI for data visualization and reporting purposes. Work with ERP systems (SAP, ARIBA and YARDI) to extract, update, and validate financial information. Perform data queries and generate insights to identify trends and discrepancies. Support month-end and year-end closing activities. Ensure compliance with organizational and regulatory requirements related to data handling. Collaborate with team members to improve data management and reporting processes.<br>Qualifications:1 year of experience in Real Estate sector or similar Excellent in Microsoft Excel, power point and Power PI. Strong understanding of setting up and organizing database and spread sheets. Excellent command of English.

Compliance Analysts provides independent, reasonable objective assurance and recommendations to add value and improve operational controls. The Compliance Analyst is expected to constructively work with Operations, Client Service, and other departments, conduct reviews and recommendations on internal controls across the organization. Monitoring of calls for compliance purposes; targets may vary as directed by management Daily/weekly/monthly reports and other communication materials to highlight quality/compliance metric performance achievements and identify areas of opportunities with risks Input data pertinent to quality and compliance measurement database systems for capturing, analyzing, and providing timely and accurate reporting on call center performance. Support compliance monitoring solutions, identify risks and report them appropriately Interface with Call Center Supervisors, Customer Service Reps, support business units, and other cross-functional areas where needed to help determine compliance needs and provide recommendations on continual process improvement. Identify and report any required training issues to department management and trainers. Take an active part in the evolution of the attribute document Identify changes that need to be made to our evaluation tool Create and update standards as appropriate Create scripting and resources for agents when requested or needed Provide in-depth comments on evaluations for manager coaching Train new members that join our team Follow up with issues identified to ensure they are resolved Contributes to Compliance scorecard evaluations used in monthly, quarterly, and annual performance reviews. Team Accountability - weekly progress report with action items Attend and actively participate in weekly calibration and facilitation on a rotational basis Compliance Orientation for New Hires - as needed Compliance Orientation for Cross Skilling of agents - as needed Perform other duties and special projects as assigned to monitor compliance and fraud activities. Minimum 1-year previous experience as a Compliance and/or Risk Analyst or similar role conducting reviews of calls and/or internal controls (for External). Experience in healthcare BPO work is an advantage. Intermediate knowledge in MS Office especially MS Excel Knowledge of system/data vulnerabilities, preferred Some knowledge of regulatory environments and requirements, preferred Strong interpersonal communication skills Effective oral and written communication skills Team-oriented and Self-motivated Performance-oriented and Results - Oriented

FP&A Analyst Execute financial planning and analysis activities by preparing financial reports, analyzing business performance, contributing to budgeting and forecasting processes, and providing accurate financial insights to support management decision-making. When you submit this form, it will not automatically collect your details like name and email address unless you provide it yourself.<br>Key Responsibilities • Prepare financial reports, dashboards, and presentations to support management reviews and decision-making. • Analyze actual financial performance against budget and forecast, and prepare variance analysis reports. • Assist in developing financial models and analysis related to profitability, costs, and business performance. • Support the preparation of monthly financial performance reports and management reporting packages. • Collect and validate financial data from different departments to ensure accuracy and completeness. • Assist in preparing financial forecasts and long-term financial planning activities. • Ensure accuracy and integrity of financial data used for reporting and analysis.

<p>Sutherland is seeking an air travel industry-savvy Quality Analyst to join one of our growing travel programs in Cairo. The Quality Analyst will have a passion for air travel along with working knowledge of airline products and GDS tools while ensuring the highest level of customer experience. From a Quality/Customer Experience perspective you will monitor, report and provide feedback on the following activities performed by the consultative sales/destination expert representatives:</p><p>Consultative Air Sales - ensure every air request, especially the large, complex, or high-value ones as a sales conversation, not just a booking to fulfill. Itinerary Crafting - research, build, and propose air itineraries that are accurately priced, aligned with Client needs, and optimized for value on the same day they're requested. Booking Integrity - issue tickets and complete quality control with the accuracy Clients and the business depend on fare, ticket, invoice, seats, and special requests, checked every time. Disruption Resilience - monitor airline schedule changes, judge their real impact on the Client's trip, and resolve them calmly, quickly, and without disrupting the tour. Seamless Partnership - work with Destination Experts and clients so the air experience feels like one seamless trip - not a separate booking bolted onto the tour Responsive Communication - manage every channel - phone, Teams, e-mail, CRM with the responsiveness and clarity Clients and colleagues can count on, especially when something is urgent Systems &amp; Ownership - keep bookings, files, and systems airtight - taking ownership of your files and your teammates' - to prevent anything from falling through the cracks.</p><p><strong>Desired Candidate Profile</strong></p><p>1-2+ years of Quality Analyst/Customer Experience monitoring experience within the air travel industry (luxury travel sales preferred) GDS tools experience (Sabre/Amadeus/ADX) Deep passion for travel and strong destination expert knowledge Polished, articulate communicator with emotional intelligence and active listening skills Strong organization and high attention to detail to manage multiple call types journeys simultaneously Self-motivated Comfortable in a dynamic, fast-paced, collaborative environment</p>

We're Hiring: WFM Scheduling Analyst II (BPO Industry experience is a MUST)<br>The WFM Scheduling Analyst will be responsible for the schedules of the employees in the company, essentially for those who are working as Operations Customer Experts. As the workflow in the company changes in a daily and weekly period, it's important to know which employees are available to work, and which skills must they choose, the best work schedule, and the best workplace for each one. The main goal is to maximize the productivity of the company and the employees’ satisfaction.<br>Required Qualifications• Graduate• Fluency in English.• 2 to 5 years on Contact Center’s and shared services for international markets and/or relateindustries.• Working knowledge of Microsoft Office Suite (Highly skilled in MS Excel).• Analytical ability.• Flexibility.• Planning C Organizing.• Problem solving.• Time management.<br>Key Responsibilities Automatic allocation of schedules to Operations Customer Ex in order to ensure operational service levels, to meet legal requirements and achieve resource optimization. Analyze requirements about how many employees are needed for each workplace. Discuss the working schedules of employees with managers. Provide help with the updating of databases with relevant information about employees. Create and validate working schedules, assuring support in solving schedule deviations; elaboration of permanent schedules; Customer Services Representatives selection for new projects training and for on-going projects. Schedule employees for training programs in case the company selects employees for a workplace that requires new skills and knowledge. Interact with other departments in order to improve or maximize the project(s) results. Be an active part of the process of continuous improvement, proposing improvement and innovation methods across the department and the company (producing fresh and imaginative ideas and solutions). Communicate any known infractions of the Corporate Policies and procedures to Teleperformance Management immediately.

We're Hiring: WFM Scheduling Analyst II (BPO Industry experience is a MUST) The WFM Scheduling Analyst will be responsible for the schedules of the employees in the company, essentially for those who are working as Operations Customer Experts. As the workflow in the company changes in a daily and weekly period, it's important to know Which employees are available to work, and which skills must they choose, the best work schedule, and the best workplace for each one. The main goal is to maximize the productivity of the company and the employees’ satisfaction.<br>Required Qualifications• Graduate• Fluency in English.• 2 to 5 years on Contact Center’s and shared services for international markets and/or relatedindustries.• Working knowledge of Microsoft Office Suite (Highly skilled in MS Excel).• Analytical ability.• Flexibility.• Planning C Organizing.• Problem solving.• Time management.<br>Key Responsibilities Automatic allocation of schedules to Operations Customer Ex in order to ensure operational service levels, to meet legal requirements and achieve resource optimization. Analyze requirements about how many employees are needed for each workplace. Discuss the working schedules of employees with managers. Provide help with the updating of databases with relevant information about employees. Create and validate working schedules, assuring support in solving schedule deviations; elaboration of permanent schedules; Customer Services Representatives selection for new projects training and for on-going projects. Schedule employees for training programs in case the company selects employees for a workplace that requires new skills and knowledge. Interact with other departments in order to improve or maximize the project(s) results. Be an active part of the process of continuous improvement, proposing improvement and innovation methods across the department and the company (producing fresh and imaginative ideas and solutions). Communicate any known infractions of the Corporate Policies and procedures to Teleperformance Management immediately

We're Hiring: WFM Scheduling Analyst II (BPO Industry experience is a MUST) The WFM Scheduling Analyst will be responsible for the schedules of the employees in the company, essentially for those who are working as Operations Customer Experts. As the workflow in the company changes in a daily and weekly period, it's important to know Which employees are available to work, and which skills must they choose, the best work schedule, and the best workplace for each one. The main goal is to maximize the productivity of the company and the employees’ satisfaction.<br>Required Qualifications• Graduate• Fluency in English.• 2 to 5 years on Contact Center’s and shared services for international markets and/or relatedindustries.• Working knowledge of Microsoft Office Suite (Highly skilled in MS Excel).• Analytical ability.• Flexibility.• Planning C Organizing.• Problem solving.• Time management.<br>Key Responsibilities Automatic allocation of schedules to Operations Customer Ex in order to ensure operational service levels, to meet legal requirements and achieve resource optimization. Analyze requirements about how many employees are needed for each workplace. Discuss the working schedules of employees with managers. Provide help with the updating of databases with relevant information about employees. Create and validate working schedules, assuring support in solving schedule deviations; elaboration of permanent schedules; Customer Services Representatives selection for new projects training and for on-going projects. Schedule employees for training programs in case the company selects employees for a workplace that requires new skills and knowledge. Interact with other departments in order to improve or maximize the project(s) results. Be an active part of the process of continuous improvement, proposing improvement and innovation methods across the department and the company (producing fresh and imaginative ideas and solutions). Communicate any known infractions of the Corporate Policies and procedures to Teleperformance Management immediately

We're Hiring: WFM Scheduling Analyst II (BPO Industry experience is a MUST) The WFM Scheduling Analyst will be responsible for the schedules of the employees in the company, essentially for those who are working as Operations Customer Experts. As the workflow in the company changes in a daily and weekly period, it's important to know Which employees are available to work, and which skills must they choose, the best work schedule, and the best workplace for each one. The main goal is to maximize the productivity of the company and the employees’ satisfaction.<br>Required Qualifications• Graduate• Fluency in English.• 2 to 5 years on Contact Center’s and shared services for international markets and/or relatedindustries.• Working knowledge of Microsoft Office Suite (Highly skilled in MS Excel).• Analytical ability.• Flexibility.• Planning C Organizing.• Problem solving.• Time management.<br>Key Responsibilities Automatic allocation of schedules to Operations Customer Ex in order to ensure operational service levels, to meet legal requirements and achieve resource optimization. Analyze requirements about how many employees are needed for each workplace. Discuss the working schedules of employees with managers. Provide help with the updating of databases with relevant information about employees. Create and validate working schedules, assuring support in solving schedule deviations; elaboration of permanent schedules; Customer Services Representatives selection for new projects training and for on-going projects. Schedule employees for training programs in case the company selects employees for a workplace that requires new skills and knowledge. Interact with other departments in order to improve or maximize the project(s) results. Be an active part of the process of continuous improvement, proposing improvement and innovation methods across the department and the company (producing fresh and imaginative ideas and solutions). Communicate any known infractions of the Corporate Policies and procedures to Teleperformance Management immediately

Job Summary:The Business Analyst acts as a communicator, facilitator, and mediator, bridging the gap between business and technology to enhance organizational effectiveness. The role is responsible for identifying opportunities to improve business processes through technology, strategic initiatives, analytical solutions, and process re-engineering. Working closely with multiple business units, the Business Analyst gathers, synthesizes, and analyzes information related to business processes, tools, documentation, and stakeholder requirements. The role ensures that the solutions designed and delivered are aligned with business needs, stakeholder expectations, and organizational objectives.<br><br>Job Responsibilities:Create and maintain Business Requirements Documents (BRDs), Software Requirements Specifications (SRSs), and Scope Documents. Manage project requirements throughout their lifecycle, including requirements planning, elicitation, analysis, validation, approval, and change management. Review test scenarios and validate testing results to ensure alignment with business requirements Conduct system demonstrations for business users and support user training for newly implemented systems. Apply business process re-engineering (BPR) techniques to improve operational efficiency. Drive organizational change and facilitate collaboration among stakeholders. Ensure compliance with Central Bank of Egypt (CBE) regulations and the Bank's internal policies. Communicate effectively with both internal and external stakeholders. Assist the Project/Product Manager in project planning and coordination activities. Identify potential solution options and assess their technical and business feasibility.<br>. Job Requirements:Bachelor's degree in business administration, Information Systems, Computer Science, or a related field.3 to 5 years of relevant experience. Strong analytical, critical thinking, and problem-solving skills. Ability to manage multiple projects simultaneously from initiation through completion. Excellent written and verbal communication skills, with the ability to effectively engage and collaborate with stakeholders at all levels. Ability to understand business challenges and develop practical, value-driven solutions. Proficiency in project management and business analysis tools and software. Professional certifications such as Certified Business Analysis Professional (CBAP), Lean, Six Sigma, or Business Process Re-engineering (BPR) are preferred.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Who we are</b> <br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b> <br>We are seeking a Business Insights &amp; Trading Specialist to drive the effective and accurate trading and sales performance of the Total Products &amp; Services portfolio across one or multiple markets. This role acts as a key connection between Group Products &amp; Services and local markets, partnering with stakeholders across multiple functions to optimise portfolio performance, support strategic growth initiatives, and deliver insightful analysis to senior leaders. The successful candidate will be highly analytical, commercially aware, and confident in engaging with stakeholders at all levels while transforming complex data into actionable business insights<br><br><br><b>What you’ll do</b> <br>Partner with multiple markets to align taxonomy, forecasting methodologies, and sales reporting practices for the Total Products &amp; Services portfolio, ensuring consistency and accuracy across markets.<br> Share executive-level reporting with stakeholders across markets to support strategic alignment and performance management.&nbsp;<br> Collaborate with market teams on forecasting, trading opportunities, performance reviews, and strategic discussions to support portfolio growth.&nbsp;<br> Build and maintain strong relationships with leaders and stakeholders across sales, trading, finance, and commercial functions, enabling informed and data-driven decisions.<br> Act as a key liaison between market teams and Vodafone Group functions to support sales and trading performance objectives.<br> Deliver accurate analysis, reports, presentations, and executive-ready insights to senior stakeholders.<br> Lead monthly sales trading performance reporting activities across multiple markets and ensure timely communication of key performance indicators.<br> Support annual budget planning activities, coordinating with commercial, finance, and trading stakeholders to ensure alignment with business objectives.<br> Identify performance risks, opportunities, and strategic growth areas through detailed analysis and insight generation.<br><br><br><b>Who you are</b> <br>A professional with strong experience in analysing, interpreting, and identifying trends within complex datasets. 5-7 years of experience<br> An excellent communicator who is comfortable presenting to, influencing, and collaborating with stakeholders across multiple functions and levels of seniority.&nbsp;<br> Fluent in English, both written and spoken.&nbsp;<br> Proactive, solution-oriented, and capable of working independently within a fast-paced environment.&nbsp;<br> Commercially aware with a strong understanding of sales performance and financial drivers.&nbsp;<br> Skilled at transforming data into meaningful business insights, identifying performance risks and growth opportunities across functions such as Commercial Planning, Finance, Sales, and Product Management.&nbsp;<br> Able to balance local market requirements with broader business strategies and best practices.&nbsp;<br> Educated to degree level in Business Administration, Finance, or a related quantitative discipline.&nbsp;<br> Experienced in using Microsoft applications, Salesforce, and Power BI<br> Demonstrated success in Business Operations, Sales Operations, Commercial, or Finance Business Partnering roles.<br><br><br><b>Not a perfect fit?</b> <br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b> <br>Opportunity to work closely with senior leadership and executive stakeholders across multiple international markets.<br> Exposure to strategic portfolio management, commercial performance, forecasting, and sales optimisation activities.&nbsp;<br> A collaborative and global environment where business insights directly influence strategic decisions and market performance.&nbsp;<br> Opportunities to develop expertise in business performance management, stakeholder engagement, and executive reporting<br><br><br><b>What skills you will learn</b> <br>Advanced commercial and trading performance analysis.<br> Strategic forecasting and budget planning methodologies.&nbsp;<br> Executive-level reporting and presentation development.&nbsp;<br> Cross-functional stakeholder management and international market collaboration.&nbsp;<br> Data-driven decision-making using Salesforce, Power BI, and business analytics techniques.<br><br><br><b>VOIS Equal Opportunity Employer Commitment</b> <br><p>Vodafone&nbsp;recognises&nbsp;and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race,&nbsp;colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.&nbsp;</p><br><br><br><b>Join Us</b> <br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b> <br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media</b> <br>LinkedIn: VOIS LinkedIn<br> Facebook:&nbsp;VOIS Facebook<br> Instagram:&nbsp;VOIS Instagram<br> You can also chat with our employees to learn more about our projects:&nbsp;Employee Connect<br><br><br><br> </div>

Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.<br><br>For Enterprises, these are key factors of success. For us, they're our core expertise.<br><br>We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.<br><br>We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.<br><br>For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.<br><br>Sutherland<br><br>Digital Outcomes.<br><br>Job Description<br><br>Sutherland is seeking an air travel industry-savvy Quality Analyst to join one of our growing travel programs in Cairo. The Quality Analyst will have a passion for air travel along with working knowledge of airline products and GDS tools while ensuring the highest level of customer experience.<br><br>From a Quality/Customer Experience perspective you will monitor, report and provide feedback on the following activities performed by the consultative sales/destination expert representatives:<br><br>Consultative Air Sales - ensure every air request, especially the large, complex, or high-value ones as a sales conversation, not just a booking to fulfill. Itinerary Crafting - research, build, and propose air itineraries that are accurately priced, aligned with Client needs, and optimized for value — on the same day they're requested. Booking Integrity - issue tickets and complete quality control with the accuracy Clients and the business depend on — fare, ticket, invoice, seats, and special requests, checked every time. Disruption Resilience - monitor airline schedule changes, judge their real impact on the Client's trip, and resolve them calmly, quickly, and without disrupting the tour. Seamless Partnership - work with Destination Experts and clients so the air experience feels like one seamless trip - not a separate booking bolted onto the tour Responsive Communication - manage every channel - phone, Teams, e-mail, CRM with the responsiveness and clarity Clients and colleagues can count on, especially when something is urgent Systems & Ownership - keep bookings, files, and systems airtight - taking ownership of your files and your teammates' - to prevent anything from falling through the cracks. <br><br>Qualifications<br><br>What You’ll Need:<br><br>1-2+ years of Quality Analyst/Customer Experience monitoring experience within the air travel industry (luxury travel sales preferred) GDS tools experience (Sabre/Amadeus/ADX) Deep passion for travel and strong destination expert knowledge Polished, articulate communicator with emotional intelligence and active listening skills Strong organization and high attention to detail to manage multiple call types journeys simultaneously Self-motivated Comfortable in a dynamic, fast-paced, collaborative environment<br><br>Additional Information<br><br>All your information will be kept confidential according to EEO guidelines.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p><br> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day</p><br> <p><b>Overview of the role:</b></p><br> <p>Support the Financial Planning &amp; Analysis (FP&amp;A) function by managing budgeting, forecasting, financial reporting, and business performance analysis across the ResiComm business. The role is responsible for supporting the end-to-end financial planning cycle, preparing accurate financial insights, performance reports, and analytical outputs, while partnering with cross-functional teams and Regional Finance to meet reporting requirements. The position plays a key role in enhancing financial planning and reporting processes, supporting business performance and strategic decision-making, ensuring compliance with Group finance policies and accounting standards, and driving continuous improvement across the finance function.</p><br> <p><b>What you will do:</b></p><br> <ul><li>Support the monthly financial reporting and closing process by preparing accurate financial reports, monitoring balance sheet integrity, and performing detailed account analysis.</li><li>Prepare monthly management reporting packages and financial performance analyses to support business reviews and management decision-making.</li><li>Conduct financial analysis across key business cycles, including sales, leasing, working capital, and project financing, providing actionable insights to support business performance.</li><li>Support the annual budgeting process, rolling forecasts, long-term business planning, and cash flow forecasting to ensure alignment with business objectives.</li><li>Partner with Treasury and key stakeholders to support project funding requirements, cash flow management, and financial planning activities.</li><li>Monitor business performance through variance analysis, financial reporting, and performance reviews, identifying risks, opportunities, and improvement initiatives.</li><li>Prepare financial reports, schedules, and analytical models to support strategic planning, business decisions, and internal and external reporting requirements.</li><li>Collaborate with Business Teams, Shared Services, Regional Finance, Group Finance, and internal stakeholders to deliver accurate financial reporting and analysis while supporting business requirements.</li><li>Contribute to finance transformation initiatives, including reporting automation, system enhancements, and process improvement projects to strengthen financial planning and reporting capabilities.</li></ul> <p><b>Required Skills to be successful:</b></p><br> <ul><li>3+ years of experience in Credit Control, Accounts Receivable, Finance, or Accounting, with experience managing customer collections, debt recovery, and receivables within a corporate environment.</li><li>Proven experience in credit control, collections, customer account management, reconciliations, aging analysis, and reducing overdue receivables while maintaining strong customer relationships.</li><li>Hands-on experience with ERP systems, preferably SAP or Yardi, with the ability to manage financial records, customer accounts, and reporting efficiently.</li><li>Strong analytical, problem-solving, and organizational skills, with the ability to manage multiple priorities, large customer portfolios, and meet reporting deadlines.</li><li>Experience supporting business operations through financial analysis, customer account reviews, billing support, and cross-functional collaboration.</li><li>Excellent communication and negotiation skills, with the ability to engage effectively with corporate clients, high-net-worth individuals, and internal stakeholders.</li><li>Advanced Microsoft Excel skills, including experience managing large datasets, databases, and financial reporting.</li></ul> <p><b>What equips you for the role:</b></p><br> <ul><li>Bachelor's degree in Accounting, Finance, Commerce, or a related discipline. A postgraduate qualification is considered an advantage.</li><li>1–3 years of experience in Finance, Accounting, or Financial Planning &amp; Analysis, with experience in the Real Estate industry considered a plus. Exposure to the Real Estate, Construction, or Project Management sectors is preferred.</li><li>Strong understanding of management reporting, budgeting, forecasting, financial analysis, and accounting principles.</li><li>Knowledge of Egyptian Accounting Standards (EAS), IAS/IFRS, financial statement preparation, and financial reporting best practices.</li><li>Experience working with ERP financial systems, preferably SAP and Yardi.</li><li>Professional qualifications such as CPA, CA, CMA, ACCA, CFA, CIMA, or an MBA are considered an advantage.</li></ul> <p><b>About Al-Futtaim Group Real Estate</b></p><br> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p><br> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p><br> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p><br><p>For further information, and to apply, please visit our website via the “Apply” button below.</p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>About Octopus by RTG</strong><br>Octopus by RTG is the tech hiring and outsourcing arm of <strong>Robusta Technology Group</strong>, dedicated to connecting exceptional tech talent with top-tier organizations across the <strong>MENA, GCC, Europe, the US, and Canada</strong>. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to <strong>empower growth, innovation, and excellence</strong> by matching the right talent with the right opportunities.<br><strong>Key Responsibilities</strong><br><ul><li> Lead and support customer journey mapping exercises for a financial services client. </li><li> Collaborate with senior stakeholders to gather, analyze, and document business and user requirements. </li><li> Translate business needs into clear functional requirements and actionable insights. </li><li> Work closely with CRM and Martech teams to align business objectives with technical capabilities. </li><li> Support workshops, stakeholder interviews, and documentation efforts throughout the engagement. </li></ul><br><strong>Requirements</strong><br><strong>Experience</strong><br><ul><li> 5-7 years of solid, relevant experience as a Business Analyst. </li></ul><br><strong>Industry Knowledge</strong><br><ul><li> Strong familiarity with the <strong>financial services industry</strong>. </li></ul><br><strong>Technical Exposure</strong><br><ul><li> Hands-on experience working with <strong>CRM</strong> and <strong>Martech platforms</strong>. </li></ul><br><strong>Soft Skills</strong><br><ul><li> Proactive, collaborative, and approachable. </li><li> Strong stakeholder management and communication skills. </li><li> Ability to work effectively in fast-paced, client-facing environments. </li></ul><br> </div>