Economic Analyst Jobs in Egypt

We're Hiring: Feasibility Engineering Analyst Value Business Planning | Feasibility Studies & Business Consulting ???? On-site — Cairo, Egypt ???? Open to engineering graduates only For over 14 years, Value Business Planning has helped serious investors and institutions across Egypt and Saudi Arabia turn ambitious ideas into structured, fundable ventures. Our work includes a landmark feasibility study for the Suez Canal Authority, reviewed and approved at the highest national levels. We're a high-caliber team that moves fast, delivers serious work, and gives real ownership early. As we grow — including our expansion into the Saudi market in line with Vision 2030 — we're looking for a Feasibility Engineering Analyst to own the technical and operational backbone of the studies we deliver. You won't be figuring it out alone. Over 14 years we've built a clear, proven methodology for how a feasibility study gets done — step by step, from understanding the concept to defining technical components, sourcing, costing, and final documentation. You'll be trained on a refined system with defined processes, tools, and references — not thrown into the deep end. Your job is to master that system and bring sharp thinking to it.<br>To be clear about this role: This is an analytical, desk-based engineering role at the heart of our feasibility studies. You'll spend your time researching, structuring, costing, and modeling how real projects work — factories, plants, and ventures of all kinds. It is a role for engineers who love analysis, research, and turning technical detail into clear, structured insight. It is not a site, design, maintenance, or manufacturing position — and it is not an IT or software role. If your strength is rigorous analysis rather than hands-on operation, this is for you. What you'll do Study each project's concept and translate it into a clear technical and operational structure. Define the technical components: assets, equipment, machinery, space requirements, and workflow design. Research and source suppliers locally and internationally, gather pricing, and verify specifications. Build production equations and estimate operational costs, labor requirements, and production capacity. Identify the licenses and regulatory requirements relevant to each project. Compile findings into clear, well-structured study content. What we're looking for Bachelor's degree in Engineering — Industrial, Mechanical, or Chemical preferred. Strong analytical and research skills, with the patience to dig for accurate information. Comfortable working with numbers, cost structures, and production logic. Detail-oriented, organized, and able to manage multiple projects without losing precision. Good written communication in both Arabic and English. A self-starter who takes ownership and delivers clean, reliable work. This is a full-time, on-site role based at our Cairo office. Why this role is different You'll work at the core of every study we produce — guided by a mature methodology and directly by leadership — on projects that reach serious investors and national institutions. It's a rare chance to learn how real ventures are built from the ground up, inside a firm that already knows exactly how it's done.

We are seeking an experienced Senior Business Analyst to support the delivery of digital payment solutions across card issuing, merchant acquiring, payment gateways, and transaction processing platforms. The role serves as the bridge between business stakeholders, product owners, operations, and technology teams to ensure business requirements are translated into scalable, compliant, and high-quality solutions.<br><br>Key Responsibilities Gather, analyze, validate, and document business requirements from internal and external stakeholders. Lead requirement elicitation workshops, interviews, and solution discussions. Prepare high-quality Business Requirement Documents (BRDs), Functional Specification Documents (FSDs), user stories, process flows, and use cases. Perform solution analysis and collaborate with solution architects and technical teams to design optimal business solutions. Analyze Change Requests (CRs), assess business impact, effort, dependencies, and implementation risks. Support end-to-end project lifecycle from initiation through production deployment. Work closely with product managers, applications team, developers, QA teams, operations, and vendors throughout solution delivery. Analyze payment transaction flows for card issuing, merchant acquiring, payment gateways, POS, ATM, e-commerce, and digital wallet solutions. Ensure proposed solutions comply with card scheme rules, regulatory requirements, and organizational standards. Support API integration requirements involving payment switches, card management systems, host systems, and third-party platforms. Review functional designs to ensure alignment with business objectives. Participate in UAT planning, test case reviews, defect triage, and business validation. Provide production support for business issues and assist with root cause analysis. Maintain requirements traceability and ensure proper documentation throughout the project lifecycle. Mentor junior business analysts and contribute to BA best practices<br>.<br>Required Qualifications Bachelor’s degree in business, Information Technology, Computer Science, or a related field.3–5+ years of Business Analysis experience. At least 2 years of experience in digital payments, card issuing, merchant acquiring, or payment processing. Strong understanding of payment ecosystems and transaction lifecycles. Experience preparing BRDs, FSDs, user stories, and process models. Knowledge of APIs, web services, and system integration concepts. Experience working in Agile, Scrum, and Waterfall environments. Excellent analytical, communication, stakeholder management, and documentation skill<br>s.<br>Preferred Skills Card issuing and acquiring platforms Payment gateway integrations ISO 8583 message formats EMV, contactless, QR payments Tokenization and digital wallets Merchant onboarding and settlement Jira, Confluence, Visio, Microsoft Office SQL, Python and data analysis (preferr<br>ed)<br>Key Competencies Business analysis Solution design Requirement elicitation Stakeholder management Problem solving Process improvement Communication and presentation Risk analysis Attention to de<br>tail

Location: El Gouna - Egypt<br>General Responsibilities:The Account Analyst will support financial operations through account reconciliations, financial reporting, and data analysis. The role is responsible for ensuring the accuracy of financial records, identifying discrepancies, and maintaining compliance with company policies. Strong analytical skills, attention to detail, and excellent English communication skills are essential for effective collaboration with internal and external stakeholders.<br>Duties:• Prepare, analyze, and maintain financial reports and account reconciliations.• Monitor accounts for payable and receivable transactions to ensure accuracy and timely processing.• Support monthly, quarterly, and annual financial closing activities.• Review financial records, transactions, and documentation to ensure accuracy, completeness, and compliance with company policies.• Analyze financial data to identify discrepancies, trends, and opportunities for process improvement.• Investigate and resolve account-related issues in a timely manner.• Coordinate with internal departments and external vendors to gather information and address financial inquiries.• Maintain accurate financial records and ensure proper documentation of transactions.• Communicate professionally and effectively in English via email, virtual meetings, and other business channels.• Assist with audits and provide supporting documentation as required.<br>Job Specifications<br>• Education:- Bachelor's degree in Accounting, Finance, Business Administration, or a related field.<br>• Experience:- 1 to 3 years of experience in accounting, finance, or a similar analytical role.- Experience working with ERP systems or accounting software.<br>• Skills:- Excellent command of English, both written and spoken.- Strong analytical, problem-solving, and numerical skills.- Proficiency in Microsoft Excel and the Microsoft Office Suite.- High level of accuracy, attention to detail, and organizational skills.- Ability to manage multiple tasks and meet deadlines in a fast-paced environment.- Strong interpersonal and communication skills with the ability to collaborate effectively across teams.- Knowledge of accounting principles, financial reporting, and reconciliation processes.- Familiarity with financial controls and compliance requirements.<br> Deadline: 20 August 2026

Position Summary<br><br>The WFM Real-Time Analyst is responsible for monitoring contact center performance throughout the day and ensuring staffing levels support business needs. This role works closely with Operations to manage real-time performance, identify staffing gaps, and recommend actions to achieve service level targets and improve productivity<br>Key Responsibilities<br>Monitor real-time contact center performance and key operational metrics. Compare forecasted workload with actual results and identify performance gaps. Provide real-time reports and updates to Operations Management. Recommend staffing adjustments to maintain service levels and productivity. Manage intraday activities, including break schedules and staffing movements between Front Office and Back Office. Monitor service levels and take appropriate actions to minimize performance risks. Support Operations Supervisors with data-driven recommendations. Work closely with other departments to improve operational performance. Identify opportunities to improve workforce management processes. Ensure compliance with Teleperformance policies, data protection, information security, and health & safety requirements. Report any policy or security violations to management.<br>Qualifications<br>Education<br>Bachelor's degree is preferred.<br>Experience<br>2–3 years of experience in Workforce Management, Contact Center Operations, or a similar role. Experience in a customer service or contact center environment is preferred.<br><br>Language<br>English proficiency at B2 level or higher.<br>Technical Skills<br>Good knowledge of Microsoft Excel, Word, Outlook, and Power Point. Experience with Workforce Management tools is an advantage. Knowledge of SQL or Business Intelligence (BI) tools is a plus.<br><br>Skills & Competencies<br>Strong analytical and problem-solving skills. Good communication and teamwork. Ability to work in a fast-paced environment. Strong organizational and time management skills. Attention to detail and accuracy. Ability to make decisions based on real-time data. Proactive and results-oriented mindset.<br><br>Success Measures<br>Performance in this role will be measured by:<br>Achievement of service level targets. Accuracy and timeliness of reporting. Effective real-time staffing management. Productivity improvements. Collaboration with Operations and other stakeholders.

Project Workforce Management Job overview:The WFM Analyst L2 should guarantee the optimization, automation and innovation of the processes as well as the standardization of them. Key responsibilities and accountabilities (may perform other duties as requested not specifically addressed in this document):- Analyze historical data to provide insights and recommendations for improving workforce efficiency.- Collaborate with operations, HR, and IT teams to implement WFM tools and strategies. Identify and implement process improvements in workforce planning and resource utilization.- Provide training and support to teams on WFM systems and best practices. Stay updated on industry trends, new WFM technologies, and best practices.- Driving continuous improvement in workforce planning processes.- Be a true team member in Teleperformance – focused in the success of the company and the well-being of the team; Interaction with other departments in order to improve and or maximize the project(s) results; Be an active part in the process of continuous improvement, proposing improvement and innovation methods across the department and the company(producing fresh and imaginative ideas and solutions);- Ensure all Teleperformance processes, procedures and policies are fulfilled, including but not limited to GDPR - General Data Protection Regulation, GISP - Global Information Security Policies, ISS - Information Security Standard; CSR - Corporate Social Responsibility policies, Health & Safety, among others.- Communicate any known infractions of these Corporate Policies and procedures to the Teleperformance Management immediately; May perform other duties as requested not specifically addressed in this document). Main Job Requirements Education and specific Training:<br><br>- Higher Education Degree (preferential)- Fluency in English (minimum B2)- Work Experience: 2-5 years of Experience in project management and implementation. Proficient in Excel, Word, and Outlook. Knowledge of SQL (Structured Query Language), BI tools or Workforce Management software is a plus. Special Certifications (if appropriate; identify if required to perform the job or just preferred<br>)

About the role<br>We're looking for a Senior BI Analyst to join our dynamic team in the manufacturing industry. You'll be the bridge between raw data and strategic decisions — transforming complex datasets into clear, actionable insights that drive product development, marketing, and operational efficiency across the business. Working closely with cross-functional teams in Marketing, Operations, and Finance, you'll uncover growth opportunities and present findings in ways that resonate with both technical and non-technical stakeholders. If you thrive on solving real business problems with data and want your work to have a direct impact on customer satisfaction and company growth, this role is for you. What you'll do<br>Design, develop, and maintain interactive dashboards and reports using leading BI tools to visualize KPIs and business metrics Leverage AI tools (including Claude) daily to accelerate data tasks: drafting analysis narratives, cleaning datasets, generating formulas, and structuring outputs Conduct in-depth analysis of workloads, operational performance trends, and business data to surface insights and improvement opportunities Support forecasting and predictive model development through high-quality data preparation and validation Automate and improve reporting processes to enhance accuracy, efficiency, and timeliness of business insights Collaborate with stakeholders across departments to understand data requirements and deliver tailored analytical solutions Ensure data integrity, consistency, and compliance with governance policies throughout the data lifecycle Translate complex findings into clear, concise recommendations for all audiences Stay up to date with the latest BI tools, analytics techniques, and industry best practices<br>What we're looking for<br>Education Bachelor's degree in Computer Science or a related field<br>Experience 3–5 years in data analytics or a related field<br>Skills & tools Power BIAzure Synapse Azure Data Factory Advanced SQLTableau Qlik Sense Data visualization Predictive modelling AI-assisted analytics Business acumen Stakeholder communication

As a Senior Business Analyst, you will bridge the gap between business strategy and technology delivery by transforming complex business needs into scalable digital solutions. Partner with business stakeholders, clients, product managers, and engineering teams to define requirements, prioritize product backlogs, and ensure every delivered feature creates measurable business value.<br>Working within Agile environments, lead requirement discovery, facilitate stakeholder alignment, and drive products from ideation through delivery while balancing customer needs, technical feasibility, and strategic objectives.<br><br>Key Responsibilities• Lead requirements gathering sessions with internal business stakeholders and external clients across multiple business domains, including automotive and real estate.• Elicit, analyze, and document business, functional, and non-functional requirements using industry best practices.• Translate complex or ambiguous business challenges into structured deliverables, including Business Requirements Documents (BRDs), user stories, acceptance criteria, business process flows, and use cases.• Facilitate discovery workshops to align business objectives with product capabilities, technical feasibility, and delivery priorities.• Conduct stakeholder interviews, workshops, surveys, and process observations to develop a comprehensive understanding of user needs and business objectives.• Identify business gaps, technical dependencies, risks, and assumptions early in the delivery lifecycle, ensuring proactive mitigation before sprint execution.• Lead the Technical Design Approval (TDA) governance process, coordinating cross-functional reviews to ensure all solution designs are technically sound, aligned with enterprise architecture standards, and formally approved prior to implementation.• Own and maintain the product backlog, ensuring work is prioritized based on business value, customer impact, technical dependencies, and delivery capacity. • Create User Stories into implementation-ready backlog items. • Work closely with delivery squads throughout sprint execution, providing requirement clarification, managing scope changes, and resolving business-related blockers. • Participate in Agile ceremonies, including Sprint Planning, Daily Stand-ups, Backlog Refinement, Sprint Reviews, and Retrospectives. • Validate completed functionality against business requirements and acceptance criteria, supporting User Acceptance Testing (UAT) and release readiness• Ensure all functional and technical prerequisites are complete, approved, and traceable before work is committed into delivery sprints.<br><br>Requirements Must-Have Experience• 3+ years in a Business Analyst, Product Owner, or combined BA/PO role in a technology product or agency environment• Proven experience gathering requirements from diverse stakeholders — business owners, clients, operations teams• Hands-on Agile / Scrum experience — not just knowledge, but active ceremony attendance and facilitation• Proficiency in Jira or similar project management tools for backlog management and sprint tracking• Experience producing BRDs, user stories, process flows, functional specifications, and acceptance criteria• Strong written and verbal communication skills in both Arabic and English<br>Strong Advantages• Prior exposure to automotive technology, real estate platforms, or marketplace products• Experience working in a multi-product or multi-squad delivery environment• Familiarity with UX collaboration — wireframes, user journey maps, and prototypes• Ability to read and understand technical documentation and API specifications• SAFe, CSPO, or other scaled Agile certification<br><br>Skills & Tools Core Skills Tools & Platforms• Business requirements analysis• User story & acceptance criteria writing• Backlog management & prioritization• Process mapping & workflow design• Stakeholder workshops & facilitation • Jira / Confluence• Figma / wire-framing tools• MS Visio or equivalent • Microsoft Office Suite• SQL (basic, a plus)• SAFe Familiarity is (a plus)<br>What Success Looks Like in Year One• Zero “what does this story mean?” questions from developers — your backlog is self-explanatory• Stakeholders from both automotive and real estate teams trust you as the single point of clarity for product scope• Sprint planning sessions run clean — no undiscovered dependencies, no ambiguous stories entering a sprint• You have mapped and documented the end-to-end business workflows for both products

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>CEQUENS is a leading global communications platform as a service (CPaaS) provider that simplifies customer engagement for businesses through its innovative, reliable, and secure communication solutions.<br> Established in 2011, CEQUENS offers a comprehensive suite of APIs, including SMS, WhatsApp for Business, Voice, Push Notifications, and more, enabling seamless and personalized interactions across multiple channels.<br> Our partner network covers MEA region with international access to messaging hubs worldwide and our clients include major banks, credit cards, digital payments, OTT applications, government authorities, health and education, and other industry verticals.<br> The Juniior Routing and Quality Analyst at CEQUENS plays ito ensuring the highest standards of service delivery by efficiently managing and analyzing routing and quality metrics.<br> Training will given for this role.<br> The role requires a proactive approach to maintaining and enhancing routing processes, monitoring traffic, and collaborating with both internal teams and external providers to address and resolve quality-related issues.<br> The Analyst is expected to be highly organized, adept at multitasking, and capable of working under pressure to meet the needs of VIP clients and ensure overall service excellence.<br> Main Areas of Responsibility: Quality and Routing Management: Route Categorization: Develop and maintain a classification system for messaging routes, including Least Cost Routing (LCR), Direct, and Premium.<br> Route Testing: Regularly conduct and supervise testing of live routes and alternatives to assess performance and reliability.<br> Testing Optimization: Automate and refine testing processes to improve efficiency and accuracy.<br> Supplier Testing and Management: Evaluate new suppliers, oversee ongoing supplier performance, and ensure compliance with quality standards.<br> Traffic Monitoring and Analysis: Live Monitoring: Continuously monitor messaging traffic and routing to ensure consistent quality and performance.<br> VIP Client Monitoring: Directly manage and monitor traffic for VIP clients, ensuring that service delivery aligns with the highest standards.<br> Root Cause Analysis: Investigate delivery failures and other issues, analyze their causes, and document findings for continuous improvement.<br> Strategic Improvements and Communication: Quality Collaboration: Work closely with the support team and other internal stakeholders to address and resolve quality issues.<br> Quality Improvement Initiatives: Proactively engage in tasks that enhance routing and delivery quality.<br> Provider Communication: Maintain effective communication with providers to address and resolve quality issues promptly.<br> Education: Bachelor’s degree in Telecommunications, Computer Science, or a related field.<br> Experience: 1-2 years of experience in related field is a must Understanding of the messaging or telecommunications industry is a must Skills: Team Collaboration: Excellent teamwork skills, with a proven ability to assist and support team members.<br> Organizational Skills: Strong capability to manage multiple tasks and prioritize effectively under pressure.<br> Relationship Building: Ability to foster positive relationships both internally and externally.<br> Communication Skills: Exceptional verbal and written communication skills, necessary for clear and effective communication.<br> Technical Proficiency: Demonstrated proficiency in Excel and familiarity with other industry-related tools.<br> Analytical Skills: Strong analytical abilities, with a keen interest in developing new skills and knowledge.<br> Attention to Detail: High level of attention to detail and accuracy.<br> Bachelor’s degree.<br> 1 to 2 years’ of experience is preferred.<br> Knowledge and understanding of Routing and the Messaging industry is must.<br> Team player and willing to assist the team to accomplish tasks.<br> Ability to establish and maintain professional and positive internal and external relationships.<br> Strong organizational skills to include multi-tasking and time management.<br></span> </div>

NUMENTIS is a Managed Services Provider (MSP) servicing clients in the Greater Toronto Area (Ontario/Canada).<br>We are currently seeking an IT Service Desk Analyst to join our team in Egypt providing professional remote technical support to our clients. If you are as passionate about customer service as you are about IT and problem solving, this is an excellent opportunity.<br>SUMMARY OF DUTIES:As a member of our service desk team you will provide support for basic incident resolution and requests reported to the service desk. Responsibilities include initial assessment, triage, research, and resolution of basic incidents and requests regarding the use of application software products and/or infrastructure components.<br>The Service Desk Analyst is responsible for collecting information through a customer conversation, accessing support tools, and additional support staff as needed. Problems beyond the scope of their ability or responsibility are resolved by engaging in a timely manner other service resources.<br>Duties include but not limited to:Addresses and resolves basic incidents and requests; logs all incidents and requests; engages other service desk resources or appropriate service resources to resolve incidents that are beyond the scope of their ability or responsibility. Ensures the end-to-end customer experience and provides a single point-of contact for the customer. Analyzes and resolves incidents and requests regarding use of application software or hardware. Logs and tracks incidents and requests from identification through resolution. Uses the appropriate categories for logging incidents and requests. Creates a positive customer support experience and builds strong relationships through deep problem understanding, ensuring timely resolution or escalation, communicating promptly on progress, and handling customers with a consummately professional attitude. Follows up with other support staff involved in resolution to ensure incidents are resolved, requests are filled, and the customer communication is complete. Documents resolutions and updates self-help and knowledge bases. Grows general knowledge of client-specific products, increasing ability to resolve requests on first contact. Adheres to and supports NUMENTIS corporate standards, service levels, policies, and procedures. Maintains and protects confidentiality regarding all aspects of corporate and client information. Adheres to Core Values and Mission and Vision statements. Provides after hours and on-call support as needed. Performs other duties as assigned.<br>QUALIFICATIONS:Solid understanding of operating systems, business applications, printing, networking, virtualization, and security (REQUIRED) Fluent in English language both spoken and written communication skills (REQUIRED) Hands-on administration and support of Microsoft Office 365, Teams, Share Point Online, Intune, Azure AD, and related technologies (PREFERRED) Hands-on administration and support of Microsoft Windows 2016/2019/2022 Servers, Virtualization (ESXi & Hyper-V), Active Directory, MS Exchange, MSSQL, IIS, and Network Devices (firewalls & switches) Solid experience with network troubleshooting and configuration, including firewalls, switches, and Sophos security solutions Practices active listening with an ability to explain technical terms in clear and understandable language Demonstrated ability to diagnose technical issues and match resources appropriately to achieve problem resolution Demonstrated ability to learn customer support processes and techniques Ability to multi-task and adapt to changes quickly Self-motivated with the ability to work in a fast-moving environment<br>EDUCATION:A college or university degree is required Microsoft certification(s) preferred ITIL Foundations certification desirable Comp TIA certification(s) desirable Sophos certification(s) desirable Autotask PSA / Datto RMM experience desirable<br>OTHER:NUMENTIS is an equal opportunity employer. We thank all applicants for their interest in this position; however, only candidates selected for an interview will be contacted.

Role Description:The data analyst will join the team to work to identify patterns of behavior and ensure methods ofdata ingestion process, component rules, scenarios, and models are working as expected. In addition to this you will analyze and report on data and metrics relating to operations and mitigations. This includes building reporting dashboards that are used at the highest levels of the business and by external regulators. Working with stakeholders in each agile squad to provide insights and present findings to optimize performance by articulating these findings to diverse audiences in a clear, effective manner.<br><br>Responsibilities:As you will expect the support a growing business needs is broad, but we hope that the following gives you an idea of the main focus of your attention Managing master data, including creation, updates, and deletion. Managing users and user roles. Provide quality assurance of imported data, working with quality assurance analyst if necessary. Commissioning and decommissioning of data sets. Processing confidential data and information according to guidelines. Data management and ownership: You'll be processing varied data sources including recoding/transforming data, merging and cleaning, weighting etc. to enable us to deliver exceptional data clarity to our clients. You will need to ‘own’ the data and know it inside and-out. Cross-function collaboration: As the primary ‘owner’ of the valuable data we collect, you’ll need to collaborate with multiple teams. Dive into large, complex datasets and turn your findings into strategies that drive decisions at every company level. Drive continuous improvement initiatives by proactively monitoring performance metrics and conducting in-depth analyses to identify areas for optimization. Champion a culture of data-driven decision-making, empowering teams to leverage insights from analytics to iterate rapidly and contribute to exceptional user experiences. Process improvements: Proactively identifying opportunities to improve efficiencies in these tasks and supporting the implementation of these improvements. Translate intricate data insights into practical business strategies and articulate these findings to diverse audiences in a clear, effective manner. Strategically assess stakeholder requests, priorities based on value, and innovate data driven solutions to enhance decision-making. Strong data, reasoning and analytical skills are essential.<br>. Skills & Experience:Will have at least minimum financial services based, data analytics experience. Preferably experience within the fraud and financial crime domain, or card payments. Key tools for Data Analytics understanding: SQL, Tableau, R, Python. You will be comfortable with data querying (relational databases and data lakes using SQL), data interchange (CSV, JSON etc), data analysis (such as Excel and BI tools, maybe even Access), data management and processing using at least simple Python scripts and notebooks (Pandas, Num Py etc). Will have experience working with multiple and large unstructured datasets. The adaptability and eagerness to learn new technologies on the job. You can simplify complex data insights for anyone to understand, whether they're tech-savvy or not. Start-up attitude – You’ll be comfortable in a rapidly changing environment, working with limited resources, and delivering high-quality work at the speed which is necessary for successful business growth. You’ll be a self-starter who doesn’t need much guidance, who can think fast on their feet and are ready to pivot when required. Familiarity with data tools like Mode, Athena is advantageous. Project and workstream management tools (e.g. JIRA and Confluence) is desirable. The more experience you have with data visualization the better (but it's not a requirement of the role like Tableau, Looker, Power BI and etc)

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Overview The VMI Analyst ensures efficient inventory management by monitoring, analyzing, and optimizing stock levels at customer or distributor locations. This role involves coordinating data flows, ensuring accuracy, and collaborating with internal stakeholders (Supply Chain, Sales, Logistics, Finance) and external partners to ensure products are available when needed, costs are optimized, and customer service levels are met. Responsibilities Inventory Monitoring &amp; Management Track customer or distributor inventory levels (by SKU), sales velocity, and consumption trends. Use VMI agreements/data sharing to trigger replenishment orders. Identify overstock and stockout risks, implement corrective actions. Maintain Days on Hand (DOH) targets. Coordinates NPD execution for his/her customer (weekly) - minimizes obsoletes and maximizing speed to shelve Order Replenishment &amp; Optimization Create and process replenishment orders, ensuring accuracy in quantities, pricing, delivery schedules. Optimize logistics (e.g. combining shipments, full truckloads) to reduce costs. Manage order changes, cancellations, exceptions. Align closely with the Transportation Team to ensure timely and accurate deliveries. Respond promptly to any transportation issues, ensuring quick problem resolution and client communication. Check Daily and Weekly reports related to orders issues like (open orders, incomplete orders, gtms…) Data Quality &amp; Systems Management Ensure data feed/flows between customer systems, PoS, ERP, and VMI tools are accurate and timely. Identify and correct data errors (discrepancies in inventory, forecasting, order processing). Be a key user / liaison for any tools supporting VMI (systems implementation, data integration, dashboards). Customer Communication &amp; Relationship Management Serve as the primary point of contact for client’s concerns. Proactively communicate Out of Stock (OOS) situations to clients in advance and collaborate with the Product Availability Team to resolve them. Host weekly operational meetings with clients and monthly business reviews with stakeholders to provide updates on KPIs, issues, and improvement actions. Maintain strong business relationships with clients and internal Business Units (BUs) to build trust and improve collaboration. Manage and respond to client inquiries via Cisco hotline during assigned shifts. Continuous Improvement Identify root causes of recurrent issues. Implement process improvements, standardization, automation where relevant. Support system rollouts or upgrades related to VMI. Qualifications Bachelor’s degree (Supply Chain / Logistics / Business / Engineering) or equivalent. 1-3 years of experience in supply chain / inventory management, ideally with VMI or similar models in FMCG or consumer goods. Strong analytical skills; ability to work comfortably with large data sets. Good knowledge of forecasting, inventory planning and replenishment techniques. Proficiency with relevant software: Excel (advanced), ERP tools, VMI systems, data dashboards (e.g. BI tools). Strong attention to detail, and ability to work across multiple SKUs, customers, regions. Good communication skills; capable of working with internal teams and external partners. Fluency in English/French (written &amp; spoken). Ability to handle change, ambiguity; proactive mindset.</p> </div>

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.<br>We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.<br>Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.<br>Job Summary<br>Iron Mountain is seeking a motivated Senior Financial Analyst to join our Finance team. In this role, you will be responsible for driving advanced financial modeling, optimizing data automation through G-Suite and Excel, and providing the actionable insights necessary to guide regional strategic decision-making.<br><br>What You’ll DoIn this role, you will:<br>Lead the development of complex financial models and monthly forecasts, delivering high-level accuracy in budgeting and variance analysis to support business growth. Collaborate with cross-functional stakeholders and department heads to align financial targets with operational outcomes. Ensure compliance with global financial standards and internal Iron Mountain policies while streamlining reporting processes through automation.<br>What You’ll Bring The ideal candidate will have:<br>Proven experience in financial planning and analysis (FP&A) or a related corporate finance field. Strong knowledge of advanced data tools, including expert-level proficiency in Excel and Google Sheets for sophisticated data manipulation and reporting. Proven ability in problem-solving and stakeholder management, with a focus on translating complex data into clear, executive-level narratives.<br>What We Offer<br>Competitive compensation and benefits aligned with experience. Paid time off and holidays. Flexible work options to support work–life balance. Opportunities for continuous learning and professional growth.

The Financial Reporting Analyst is responsible for preparing accurate and timely financial reports, providing financial analysis to support management decision-making, and managing governmental and regulatory reporting and supporting financial reporting activities. The position acts as a key liaison between the company and governmental authorities while ensuring the integrity and accuracy of accounting records in accordance with company policies and applicable accounting standards<br>Environment Internal: All company departments. External: NSPO / ASA " Accountability State Authority"<br>Key responsibility Prepare monthly, quarterly, and annual management reports. Ensure compliance with IFRS, local accounting standards, and company policies. Prepare financial reporting packages for management, shareholders, and regulatory authorities. Support the preparation of Board of Directors and Executive Management reports. Analyze financial results and explain variances against budget, forecast, and prior periods. Monitor key financial indicators and trends. Prepare profitability, margin, and cost analysis reports. Support budgeting and forecasting activities. Coordinate with governmental authorities, regulatory bodies, and public institutions regarding company operations and compliance matters. Follow up on governmental procedures and other regulatory requirements. Maintain proper records and filing systems for all governmental documents and correspondence. Coordinate governmental inspections, audits, and official visits. Maintain effective and good relations with the governmental departments. Support different departments in resolving governmental and administrative matters. Ensure timely submission of all required governmental reports and documentation. Liaise with external consultants, legal advisors, and regulatory representatives when required.<br>Academic experience required Bachelor's degree in accounting, Finance, Business Administration, or related field. Financial analyses certificate is an advantage. Good understanding of accounting principles, IFRS, and local regulatory requirement<br>Professional experience required3–6+ years of experience in financial planning, analysis, and reporting. Strong experience in analytical skills and government reporting requirements. Experience with ERP systems and Microsoft Office applications, especially Excel Background in manufacturing or multinational environments is a plus.<br>Computing Skills Financial Reporting Documentation Management. ERP Systems Knowledge. Government Reporting Regulatory Compliance Account Reconciliation<br>Personal Skills Communication & Coordination Attention to Detail Problem Solving Time Management<br>Languages Arabic. English

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>General Information</strong><br><strong>Location</strong><br> <br> Cairo <br><strong>Job ID</strong><br> <br> 9326 <br><strong>Job Category</strong><br> <br> Operations <br><strong>Language Requirement</strong><br> <br> English <br><strong>Description &amp; requirements</strong><br><strong>Description</strong><br>Transcom is all about people, and we're looking for a Business Analyst to support our team and help drive smart, data-informed decisions across the organization. You'll work closely with stakeholders to analyze processes, identify opportunities for improvement, and translate business needs into actionable insights. If you're passionate about problem-solving, optimizing performance, and making a meaningful impact, apply today and join us!<br>Join our Transcom Team as a Business Analyst!<br><strong>Be on the front line of delivering data-driven insights and impactful solutions at a company level. In this role, you will be responsible for:</strong><br><strong>Performance Analysis &amp; Insight Generation:</strong><br><ul><li>Conduct deep-dive analysis on performance metrics, including CSAT, AHT, and Service Level, to identify trends, variances, and performance gaps.</li><li>Perform root cause analysis on underperforming KPIs and provide data-backed recommendations for operational improvements.</li><li>Verify the compliance of the implemented solutions with the analyzed requirements.</li></ul><br><strong>Reporting &amp; Dashboard Development:</strong><br><ul><li>Design, develop, and maintain interactive dashboards and reports (Looker Studio) that clearly visualize performance attributes.</li><li>Ensure all reporting is accurate, timely, and aligned with stakeholder needs, providing daily, weekly, and monthly operational views.</li><li>Present key findings and strategic insights to senior management, translating complex data analysis into clear, business-focused narratives.</li><li>Validate the accuracy and integrity of data sources used for all performance reporting.</li><li>Prepare needed business reviews and reports.</li></ul><br><strong>Financial &amp; Resource Calibration:</strong><br><ul><li>Analyze and report on financials, including cost, utilization rates, and operational expenditures.</li><li>Develop and track the financial impact of proposed process and performance improvements.</li></ul><br><strong>What's in it for YOU!</strong><br><ul><li>Best salary in the market.</li><li>Transportation provided.</li><li>Medical and social insurance.</li><li>Location in New Cairo &amp; Smart Village.</li><li>International and inclusive environment that makes you feel supported, encouraged, and welcome from day one.</li></ul><br><strong>To be successful in this role, the following is needed:</strong><br><strong>Advanced Excel Mastery:</strong><br>You must be highly proficient with Pivot Tables, VLOOKUP/XLOOKUP, Nested Formulas (IF/AND/OR), and Conditional Formatting to handle large, complex datasets quickly.<br><strong>Data Transformation:</strong><br>A proven ability to clean, structure, and ready raw, messy system exports for analysis. Experience with Power Query is a significant plus.<br><strong>Dynamic Dashboarding:</strong><br>Hands-on experience creating compelling, interactive visual reports (Charts, Slicers, Trend Lines) using both Excel and Looker Data Studio (or similar tools like Power BI/Tableau).<br><strong>Metric Fluency:</strong><br>A deep understanding and ability to analyze key operational metrics, including:<br><ul><li>AHT (Average Handle Time)</li><li>ART (Average Response Time)</li><li>CSAT (Customer Satisfaction)</li><li>Concurrency</li></ul><br><strong>Root Cause Analysis &amp; Insight Delivery:</strong><br>You don't just report "what" happened; you find the "why." You must be able to identify correlations (e.g., low CSAT correlated with high Response Time), deliver insightful recommendations, and drive operational improvements.<br><strong>Executive-Level Presentation:</strong><br>Ability to synthesize complex data into clear, concise, and professional "Executive Summary" style PowerPoint slides for senior leadership.<br><strong>Trend Identification:</strong><br>A sharp eye for spotting outlier performance among specific agents or within certain timeframes.<br><strong>What Life at Transcom is like!</strong><br>At Transcom, we're relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That's just how we are at Transcom. Here we care and root for each other. You're included, just as you are, from day one. And with the right mindset, there's no end to how far we can go together.<br>"We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law."<br> </div>

Company Description Exeo Healthcare, established in 2015, is a privately owned regional healthcare firm focused on growing and commercializing high-quality, innovative healthcare products across the Middle East and North Africa (MENA). With 120 years of combined management experience in regional and multinational operations, the company operates from its regional headquarters in Dubai, a key MEA business hub. Exeo Healthcare leverages deep industry knowledge, strong regional presence, and committed teams to deliver services such as sales, marketing, distribution, operations, and commercial activities. The company maintains close partnerships with hospitals and physicians to understand evolving industry demands and to source advanced products that meet specific customer needs. This commitment to collaboration and service quality supports the success of Exeo Healthcare and its partners in the healthcare sector. Role Description The Senior Analyst (Finance & Business Operations) is a full-time, on-site role based in Cairo. This role is to do the following Prepare & monitor the financial performance reports, budgets, forecasts, rolling forecast, profitability analysis/budget control, and variance analysis Develop and monitor KPIs and management dashboards through data Visualization: Design, build, and maintain interactive business intelligence dashboards (Power BI or Tableau) for executive leadership and field management. Support management decision-making through actionable financial insights and recommendations. Partner with Sales, Supply Chain, and other departments to evaluate business performance and commercial initiatives. Support pricing analysis, promotional evaluations, and business case preparation. Identify opportunities to improve reporting processes and enhance financial controls, with the ability to maintain absolute data integrity across massive financial spreadsheets. Qualifications3–4 years of experience in Finance, FP&A, Financial Reporting or Controlling. Strong background in financial reporting, budgeting, forecasting, and financial analysis. Advanced Analytics: Mastery of MS Excel (advanced formulas, Pivot Tables, VBA) and SQL for querying large datasets. (Building complex financial models, utilizing index/match, XLOOKUP, power query, and macros Experience with ERP systems (SAP, Oracle, Odoo or similar large-scale financial management software) is preferred, CFA, FMVA, CMA, or equivalent professional qualification is a plus. Ability to work independently while effectively partnering with cross-functional teams. Communication: Ability to translate complex data structures into clear, concise, and non-technical stories for commercial stakeholders and executive leadership.

Job Summary The Senior Business Analyst will act as a key partner in developing and growing Argaam’s product portfolio by applying core business analysis disciplines—including problem framing, business case development, product discovery, and measurable execution—to identify, assess, and validate new opportunities. Key Responsibilities Core Business Analysis Discipline Structure and frame customer/business problems clearly before pursuing solutions. Develop solid business cases and opportunity assessments for new initiatives. Support product discovery through user journeys, concept development, and validation. Translate strategic goals into actionable initiatives and delivery plans. Define success metrics and track performance to ensure measurable business impact. Applied to the Argaam Product Portfolio Act as an owner for assigned products – driving decisions on scope, priorities, and direction. Develop product features and offerings that support both institutional and retail investors. Manage relationships with data/technology vendors – evaluating proposals, coverage, and terms. Manage customer/client relationships, gathering feedback and translating it into product input. Build project timelines and workflows to move initiatives from concept to delivery. Stay current on GCC market developments, listed companies, and investor needs relevant to the portfolio. Required Qualifications Bachelor's degree in Finance, Investment, Business, or related field.5 years of relevant experience. CFA Level I certification or successful completion of the CFA Level I examination. Solid understanding of GCC financial markets and investor needs (institutional and retail). Demonstrated experience conducting research and evaluating business/market opportunities. Experience or exposure to vendor and/or customer relationship management. Familiarity with AI tools for research, analysis, or reporting. Required Skills & Competencies Strong analytical and problem-solving ability. Excellent verbal and written communication. Leadership – able to guide initiatives and influence stakeholders without always holding direct authority. Deep, structured thinking on ambiguous or cross-functional problems. Organized self-starter – comfortable building structure (timelines, workflows) without heavy formal PM training. Product ownership mindset – treats a portfolio of features/products as something to be actively managed and improved, not just delivered once. Preferred Qualifications Prior experience in a fintech, financial data platform, or investment research environment. Arabic/English bilingual proficiency. Exposure to working directly with data vendors (e.g., market data providers) on licensing or coverage discussions.

We are looking for Senior Data Analyst who has deep technical analytics with business partnership. In this role you aren't just expected to build dashboards, you're expected to own the entire analytical lifecycle and influence business decisions.<br><br>What you'll do:<br><br>Own analytics for one or more business domains (such as Lending, Payments, Risk, Sales, or Growth), acting as the primary analytics partner for stakeholders Translate ambiguous business questions into clear analytical problems, delivering actionable insights that drive decision-making Build, maintain, and govern trusted metrics and dashboards in Looker using Look ML, ensuring consistent definitions and a reliable single source of truth Conduct advanced analyses, including funnel diagnostics, cohort analysis, segmentation, churn and activation analysis, and causal inference, to uncover not just what happened, but why Partner directly with senior stakeholders to scope requests, prioritize work, communicate findings, and confidently present analytical recommendations Ensure data quality by validating datasets, reconciling discrepancies, and identifying limitations related to data availability or privacy requirements Contribute to the analytics platform by improving documentation, semantic models, coding standards, and best practices that enable the team to scale Communicate insights through concise dashboards, presentations, and documentation tailored to different audiences<br><br><br><br><br>To succeed in this role, you'll need to have:<br><br>5+ years of experience in data analytics, including at least 2 years operating independently in a senior individual contributor capacity Background in fintech or banking is strongly preferred Advanced SQL with strong understanding of complex datasets and multi-row relationships Experience with cloud data warehouses such as Big Query (preferred), Snowflake, or Redshift Strong experience building governed BI solutions in Looker/Look ML or comparable platforms such as Tableau or Power BIExperience with dbt or similar data transformation frameworks Working knowledge of Python or R for analysis and automation Strong foundation in statistics, experimentation, and causal analysis (A/B testing, cohort analysis, regression, diff-in-diff, regression discontinuity, etc.) Ability to transform ambiguous business questions into well-scoped analytical projects Strong analytical judgment and methodological rigor Excellent stakeholder management and communication skills Commitment to data quality, governance, and consistent metric definitions Ability to work autonomously and own projects from problem definition through delivery

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>About Wego: <br></strong><br>We’re on a mission to help people discover the real value of travel — to inspire, to give more reasons, to make it easy — for you to go. Our company was founded back in 2005, and since then, we’ve imagined and created some of the most well-loved products for travelers all around the world.</p><br><br><p>Today, Wego is used by millions of people every month — people who travel for adventure, work, family, and for many other reasons. That’s why we work tirelessly to make your experience of planning &amp; booking flights, hotels, and trips as seamless as possible.</p><br><br><p><strong>Team Description:</strong></p><br><br><p>Our Customer Service team is at the heart of Wego’s operations, ensuring travelers receive seamless assistance across all stages of their journey. The team operates 24/7 to support customers worldwide with their flight, hotel, and travel-related needs. We pride ourselves on delivering fast, reliable, and empathetic service, whether it’s resolving booking issues, handling ticket modifications, or guiding customers through travel processes.</p><br><br><p><strong>The Role:</strong></p><br><br><p>We are seeking a Real-Time Analyst to oversee and manage live operations of our Customer Services function. This role is crucial for balancing workloads, maintaining SLAs, and ensuring our global customers receive consistent, high-quality support.</p><br><br><p><strong>What you will be working on:</strong></p><br><br><p>You will monitor real-time service metrics, make on-the-spot staffing adjustments, and proactively support operations to meet daily performance targets. You will also analyze trends to support short-term forecasting and resource planning.</p><br><br><p><strong>Core Responsibilities:</strong></p><br><br><ul><li><p>Monitor real-time volumes, agent availability, handle times, and service levels.</p><br><br></li><li><p>Identify gaps and take immediate corrective actions to maintain SLAs.</p><br><br></li><li><p>Manage schedules, rosters, and agent allocations to balance workloads.</p><br><br></li><li><p>Adjust staffing and break times dynamically based on demand.</p><br><br></li><li><p>Support short-term forecasting using historical data and daily trends.</p><br><br></li><li><p>Communicate operational updates and escalations to supervisors and team leaders.</p><br><br></li><li><p>Collaborate closely with WFM and Operations teams to optimize efficiency.</p><br><br></li></ul><p><strong>Skills and experience:</strong></p><br><br><ul><li><p>Bachelor’s degree in Business, Statistics, or a related field (preferred).</p><br><br></li><li><p>1–3 years of experience in Workforce Management, Real-Time Analysis, or Contact Center operations.</p><br><br></li><li><p>Strong analytical, decision-making, and problem-solving skills.</p><br><br></li><li><p>Familiarity with WFM tools and monitoring systems.</p><br><br></li><li><p>Excellent communication and coordination abilities.</p><br><br></li><li><p>Comfortable working under pressure in a fast-paced environment.</p><br><br></li><li><p>Flexibility to work in rotational shifts.</p><br><br></li></ul> <br><br> </div>

About the Job: This is a highly operational and hands-on role designed to safeguard our revenue streams and ensure financial accuracy across logistics and customs operations. The position requires a strong on-ground presence, including flexibility to travel to remote sites and work irregular hours (such as late evenings and occasional nights) to align with operational needs. <br>Job Responsibilities: Monitor the end-to-end revenue generation cycle, from initial service delivery through to billing and final collection, ensuring complete accuracy and consistency. Conduct regular audits and detailed reconciliations of all revenue streams to proactively identify and resolve discrepancies. Validate that all rate configurations and service charges applied in the system strictly match commercial agreements. Ensure all customer contracts and agreed-upon terms are accurately reflected within the billing systems. Design, implement, and monitor robust controls to prevent operational delays and eliminate revenue leakage. Investigate anomalies or discrepancies in financial data and operational transactions, recommending and implementing effective corrective actions. Prepare and present detailed executive reports on revenue assurance performance, tracking key financial metrics and KPIs. Work closely with the Operations team on the ground to ensure financial processes align with physical workflows. Collaborate seamlessly with Finance, IT, and Commercial teams to continuously improve and streamline revenue assurance processes. Skills and Qualifications: Bachelor’s degree in finance, accounting, or a closely related field from a recognized university. Minimum of 7+ years of proven experience as a Revenue Assurance Analyst (or a similar financial control role) specifically within the logistics, supply chain, or customs operations sectors. Strong, fundamental understanding of financial principles, auditing practices, and revenue recognition standards. Advanced proficiency in Microsoft Excel and hands-on experience with enterprise-level ERP systems. Exceptional analytical and problem-solving skills, with the ability to investigate complex data sets and make strong decisions in fast-paced environments. Excellent communication skills, capable of translating complex financial information clearly and concisely to non-financial stakeholders. High organizational skills with a proven ability to prioritize tasks effectively under pressure. Adaptability and readiness to maintain a strong on-ground presence in remote areas, including working flexible and irregular schedules.

About the Role We are looking for a Technical Data Analyst to join our Data Management and AI team and contribute to building data-driven solutions that power our digital banking platform. In this role, you will work closely with engineering, analytics, and business teams to gather requirements, design data processes, and support data integration initiatives. You will play a key role in enabling accurate data analysis and reporting to support business decisions and enhance the customer banking experience. This is an excellent opportunity for a junior data professional looking to grow within a fast-paced fintech environment. Team Overview The Data Management and AI team works across the full technology stack within QNBeyond Plus, enabling advanced analytics, data management, and AI-driven capabilities. Our team collaborates with multiple technology and product teams to manage, analyze, and serve data that drives innovative digital banking experiences for our customers. Key Responsibilities Data Analysis & Collaboration Act as a bridge between technical teams and data stakeholders. Gather and document reporting and data requirements. Collaborate with engineering and analytics teams to support data initiatives. Data Engineering Support Translate integration requirements into procedures, scripts, and technical documentation. Assist in designing data ingestion pipelines. Data Quality & Verification Design and support data validation and verification procedures. Ensure data accuracy, integrity, and reliability across systems. Project Delivery Support data initiatives and drive assigned tasks to completion. Contribute to Agile processes and cross-team collaboration. What We Are Looking For You must be:Self-motivated, driven to take initiative and achieve results A team player, eager to collaborate and learn A problem solver, focused on identifying solutions Customer-oriented, committed to delivering high-quality results Detail-oriented, especially regarding security and compliance Adaptable to a growing fintech environment Qualifications Technical Skills Strong knowledge of SQLUnderstanding of data modeling concepts Knowledge of programming or scripting tools Professional Skills Strong verbal and written communication skills Experience with requirements gathering and documentation Domain Knowledge Understanding of banking or financial services is a plus Experience in regulated environments or PCI/DSS compliance is advantageous Experience2+ years of experience in software engineering, data analysis, or system analysis At least 1 year of experience in fintech or regulated environments is preferred