Economic Analyst Jobs in Egypt

Reports to: Director, Gift Administration<br>Purpose: Responsible for the prompt and accurate processing and recording of all gifts and pledges, including checks, credit cards, and EFTs. The role ensures strict adherence to internal controls, policies (especially the 72-hour turnaround), and CASE standards. This position supports donor acknowledgment, assists in drafting gift agreements, and generates essential financial reports.<br>Responsibilities:Gift Processing and Accuracy: Coordinate and manage the accurate and timely processing of all daily gift batches, pledges, and unique transactions, adhering to the 72-hour turnaround receipting policy. Compliance & Data Integrity: Ensure all processing methods comply with CASE standards and related tax laws. Conduct data verification, cleansing, and updates to maintain high data integrity in the advancement database. Financial Support & Reporting: Assist the Controller's Office with the reconciliation and monthly close process. Generate required financial reports, dashboards, and assist the Director in drafting gift agreements. Donor Acknowledgment: Produce gift receipts and individualized acknowledgement letters promptly, ensuring donor records are consistent and accurate across all Advancement units.<br>Requirements:Minimum Education Requirements:Bachelor’s degree in finance, economics, or business is highly desired.<br>Experience:Minimum 5 years of experience, preferably in higher education.<br>Skills:Data Management: Highly detail-oriented and comprehend a complex database, policies, and procedures. Software Proficiency: Extensive experience with MS Office (Word, Excel, Power Point) and knowledge of any CRM. Process Learning: Ability to quickly learn the principles and practices of gift counting and complex data entry. Accountability & Compliance: Ability to prioritize work and perform multiple tasks simultaneously while maintaining a high degree of accuracy and adherence to deadlines. Strong commitment to the highest standards of customer service and professionalism; maintains confidentiality, and a strong work ethic. Communication and Collaboration: Exemplary interpersonal skills to clearly explain policies to all internal and external customers. Ability to take responsibility, work well as a team member and independently. Fluent in written and verbal English and Arabic.<br>This position is open until September 6, 2026Placement is based on the candidate’s experience and skills. Only candidates who make it to the shortlist will be contacted<br>"The American University in Cairo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals with disabilities are encouraged to apply."<br>“We thank all individuals who have expressed interest in working at The American University in Cairo.”

ABOUT POPCORN<br>Popcorn is an AI studio changing how ads get made. Brands and creators startwith a product link and finish with a complete video ad — script, cast,location, storyboard, voiceover and final render, generated end to end inminutes.<br>We are built for the Middle East and Arabic-first, and we are scaling now.<br>Behind that simplicity is the hard part. A single ad is a chain of AI callsrunning for minutes across multiple providers, producing large media files,costing real money per render, and it has to survive every kind of failurewithout losing a customer's work or their credits.<br>THE ROLE<br>We are hiring a Principal Full Stack Engineer to take technical ownership ofthe platform.<br>This is the most senior engineering hire we will make this year. You will ownthe architecture, the backend, the database, security and infrastructure —and you will build new product surfaces on top of them. You will set thetechnical direction, and you will still be writing the code.<br>We are in a scaling phase. The decisions you make in the first six monthswill determine what we can build for the next three years.<br>WHAT YOU WILL OWN<br>- The architecture. Go deep on the foundations early, then own the technical direction from there.- The backend. The generation pipeline that orchestrates long-running AI renders across multiple providers, and everything that keeps it reliable.- The database. Schema design, indexing strategy, query performance and migration discipline on Postgre SQL.- Security. Authentication, authorization, data protection, and the standards that keep customer work and payment data safe.- Infrastructure and delivery. Serverless environments, CI, releases, and the operational health of production.- New studios. Building the next creation surfaces end to end, from database to interface.- Quality across the product. Holding a consistently high bar on performance, reliability and craft in every studio we ship.- Scale. Keeping the platform fast, the architecture sound and the unit economics healthy as load grows.<br>WHAT WE ARE LOOKING FOR<br>- 8+ years building software, with deep backend experience on systems carrying real production traffic.- Deep Postgre SQL: schema design, indexing, query plans, transactions, isolation levels, and how all of it behaves under load.- Strong Type Script and Node in production, plus genuine React and Next.js experience. This codebase is Type Script end to end.- You have designed and operated asynchronous, long-running systems where work takes minutes and failure is normal. You know why exactly-once is a lie and what to do instead.- Solid security fundamentals — authentication, authorization, data handling, and the common ways applications get compromised.- You have owned production: deployments, CI, and being responsible when something breaks.- Experience with systems that handle money, and the instinct for what correctness there costs — idempotency, reconciliation, and designing for the retry that will definitely happen.- You have taken a system through a growth phase and seen what breaks at ten times the load.- You operate without a spec. Given a goal and a constraint, you come back with a design, the tradeoffs and a recommendation.<br>BONUS POINTS<br>- AI or ML infrastructure: inference orchestration, provider fallback, cost control per request.- Media engineering — ffmpeg, transcoding, large-file handling, object storage and CDN delivery.- Payments and billing, especially usage-based or credit-based models.- Bilingual or RTL product experience.<br>OUR STACK<br>Type Script end to end. React 19 and Next.js 15 App Router with Tailwind andour own design system. Next.js route handlers on Node. Postgre SQL with Prismaand hand-written SQL migrations. Vercel serverless. Blob storage with CDNdelivery, ffmpeg and sharp for media. Auth.js for authentication. Stripe forpayments. Multiple AI providers across video, image, speech, lip-sync andlanguage. Vitest.<br>You do not need to have used all of it. We care about the depth of yourjudgment, not the length of your tool list.<br>WHAT WE OFFER<br>- Competitive salary- Full technical ownership of a product in its scaling phase- Direct access to the founders- Medical insurance- Annual leave<br>HIRING PROCESS<br>1. Intro call, 30 minutes.2. Systems conversation, 90 minutes — we go deep on something you designed and operated: the constraints, the tradeoffs, and what broke.3. Architecture session — we take a real problem from our roadmap and design it together.4. Final conversation with the founders.<br>HOW TO APPLY<br>Apply through Linked In with your CV, or email hedar@popcornstudio.ai<br>Tell us about a system you designed that had to survive failure, and whatwent wrong anyway.<br>Popcorn is an equal opportunity employer. We hire on capability and craft,and we welcome applicants of every background, gender and religion.

Role Description<br>The Senior Sales Engineer – Business Development & Market Expansion is a full-time hybrid and highly field-oriented role based in Shibīn al Kawm, with frequent travel across Egypt to industrial zones, factories, farms, agricultural enterprises, commercial facilities, and potential project sites.<br>This is not a desk-based sales position. The role is primarily focused on opening new doors, developing new markets, generating qualified opportunities, and building strong relationships with decision-makers across MAESC’s target sectors.<br>The Senior Sales Engineer will take ownership of developing and executing a structured sales and market expansion plan for MAESC’s integrated cleantech solutions, including renewable energy, bioenergy, waste-to-energy, sustainability solutions, AI-powered monitoring, carbon intelligence, and related infrastructure services.<br>Key Responsibilities<br>* Proactively identify and approach new potential clients across industrial, agricultural, commercial, and public-sector markets.* Conduct frequent field visits to factories, farms, industrial zones, agricultural projects, commercial facilities, and other target sites to identify opportunities and understand client needs.* Build a strong pipeline through direct prospecting, field visits, referrals, partnerships, networking, industry events, and strategic relationships.* Open new accounts and establish relationships with business owners, factory managers, farm owners, engineering departments, procurement teams, sustainability managers, and senior decision-makers.* Develop a clear Sales & Business Development Action Plan, including target sectors, geographical territories, priority accounts, monthly activities, conversion targets, and revenue objectives.* Build, develop, and eventually lead a high-performing sales and business development team, defining individual responsibilities, territories, targets, and KPIs.* Establish practical sales processes, including: * Lead generation and qualification * Client segmentation * Sales pipeline management * Site visit planning * Proposal follow-up * Opportunity tracking * Account management * Forecasting and reporting * Conversion and performance measurement* Implement and maintain appropriate CRM, dashboards, reporting systems, and follow-up tools to ensure every opportunity is tracked from first contact through negotiation and closing.* Define and monitor measurable KPIs such as new leads, client visits, qualified opportunities, proposals submitted, pipeline value, conversion rates, sales cycle, closed contracts, and revenue generated.* Work closely with MAESC’s engineering and project teams to translate customer requirements into technically and commercially competitive solutions.* Prepare and coordinate technical and commercial proposals, presentations, tenders, quotations, and client demonstrations.* Lead commercial discussions and negotiations while maintaining a strong understanding of project economics and customer value.* Develop strategic partnerships with consultants, contractors, suppliers, industry associations, financial institutions, developers, and other market stakeholders capable of generating new business opportunities.* Identify emerging market opportunities and provide management with continuous intelligence regarding customer demand, competitors, pricing, regulations, and sector trends.* Represent MAESC at exhibitions, conferences, industry meetings, networking events, and business development activities.* Maintain relationships beyond the initial sale to generate repeat business, referrals, cross-selling, and long-term strategic accounts.<br>Qualifications<br>* Bachelor’s degree in Electrical, Mechanical, Energy, Environmental Engineering, or another relevant technical discipline.* Proven experience in B2B technical sales, business development, market expansion, or solution selling.* Strong preference for candidates with experience selling to factories, farms, industrial facilities, agricultural enterprises, or infrastructure clients.* Experience in renewable energy, solar energy, cleantech, industrial solutions, sustainability, energy efficiency, or related sectors is highly beneficial.* Demonstrated ability to generate business independently rather than relying only on inbound leads.* Strong field-sales mentality with willingness and ability to travel frequently across Egypt and spend significant time visiting clients and project sites.* Proven ability to build relationships with senior decision-makers and convert initial meetings into qualified commercial opportunities.* Experience developing sales plans, territories, pipelines, KPIs, CRM systems, forecasting, and performance reports.* Previous experience building, mentoring, or managing a sales team is highly preferred.* Strong negotiation, presentation, communication, and closing skills.* Commercial mindset combined with sufficient technical understanding to communicate complex engineering solutions in terms of ROI, operational savings, sustainability impact, and business value.* Self-driven, highly organized, target-oriented, and comfortable being accountable for measurable results.* Ability to work effectively across sales, engineering, operations, management, and external partners.* Strong English communication skills; Arabic fluency is highly desirable.<br>What Success Looks Like<br>Success in this role will be measured not simply by responding to existing inquiries, but by the ability to create new opportunities for MAESC.<br>The successful candidate will continuously expand MAESC’s client network, increase qualified pipeline value, enter new accounts and territories, build a disciplined sales operation, develop a capable team, and convert market relationships into sustainable revenue growth.<br>We are looking for someone who does not wait for opportunities — but knows how to go into the market and create them.

ABOUT POPCORN<br>Popcorn is an AI studio changing how ads get made. Brands and creators startwith a product link and finish with a complete video ad — script, cast,location, storyboard, voiceover and final render, generated end to end inminutes.<br>We are built for the Middle East and Arabic-first, and we are scaling now.<br>Behind that simplicity is the hard part. A single ad is a chain of AI callsrunning for minutes across multiple providers, producing large media files,costing real money per render, and it has to survive every kind of failurewithout losing a customer's work or their credits.<br><br>THE ROLE<br>We are hiring a Principal Full Stack Engineer to take technical ownership ofthe platform.<br>This is the most senior engineering hire we will make this year. You will ownthe architecture, the backend, the database, security and infrastructure —and you will build new product surfaces on top of them. You will set thetechnical direction, and you will still be writing the code.<br>We are in a scaling phase. The decisions you make in the first six monthswill determine what we can build for the next three years.<br><br>WHAT YOU WILL OWN<br>- The architecture. Go deep on the foundations early, then own the technical direction from there.- The backend. The generation pipeline that orchestrates long-running AI renders across multiple providers, and everything that keeps it reliable.- The database. Schema design, indexing strategy, query performance and migration discipline on Postgre SQL.- Security. Authentication, authorization, data protection, and the standards that keep customer work and payment data safe.- Infrastructure and delivery. Serverless environments, CI, releases, and the operational health of production.- New studios. Building the next creation surfaces end to end, from database to interface.- Quality across the product. Holding a consistently high bar on performance, reliability and craft in every studio we ship.- Scale. Keeping the platform fast, the architecture sound and the unit economics healthy as load grows.<br><br>WHAT WE ARE LOOKING FOR<br>- 8+ years building software, with deep backend experience on systems carrying real production traffic.- Deep Postgre SQL: schema design, indexing, query plans, transactions, isolation levels, and how all of it behaves under load.- Strong Type Script and Node in production, plus genuine React and Next.js experience. This codebase is Type Script end to end.- You have designed and operated asynchronous, long-running systems where work takes minutes and failure is normal. You know why exactly-once is a lie and what to do instead.- Solid security fundamentals — authentication, authorization, data handling, and the common ways applications get compromised.- You have owned production: deployments, CI, and being responsible when something breaks.- Experience with systems that handle money, and the instinct for what correctness there costs — idempotency, reconciliation, and designing for the retry that will definitely happen.- You have taken a system through a growth phase and seen what breaks at ten times the load.- You operate without a spec. Given a goal and a constraint, you come back with a design, the tradeoffs and a recommendation.<br><br>BONUS POINTS<br>- AI or ML infrastructure: inference orchestration, provider fallback, cost control per request.- Media engineering — ffmpeg, transcoding, large-file handling, object storage and CDN delivery.- Payments and billing, especially usage-based or credit-based models.- Bilingual or RTL product experience.<br><br>OUR STACK<br>Type Script end to end. React 19 and Next.js 15 App Router with Tailwind andour own design system. Next.js route handlers on Node. Postgre SQL with Prismaand hand-written SQL migrations. Vercel serverless. Blob storage with CDNdelivery, ffmpeg and sharp for media. Auth.js for authentication. Stripe forpayments. Multiple AI providers across video, image, speech, lip-sync andlanguage. Vitest.<br>You do not need to have used all of it. We care about the depth of yourjudgment, not the length of your tool list.<br><br>WHAT WE OFFER<br>- Competitive salary- Full technical ownership of a product in its scaling phase- Direct access to the founders- Medical insurance- Annual leave<br>HIRING PROCESS<br>1. Intro call, 30 minutes.2. Systems conversation, 90 minutes — we go deep on something you designed and operated: the constraints, the tradeoffs, and what broke.3. Architecture session — we take a real problem from our roadmap and design it together.4. Final conversation with the founders.<br><br>HOW TO APPLY<br>Apply through Linked In with your CV, or email hedar@popcornstudio.ai<br>Tell us about a system you designed that had to survive failure, and whatwent wrong anyway.<br><br>Popcorn is an equal opportunity employer. We hire on capability and craft,and we welcome applicants of every background, gender and religion.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Join EVA Pharma, a leading pharmaceutical company dedicated to empowering the fight for Health and well-being as a fundamental human right. Recognized and certified as a best place to work, we are committed to fostering a supportive and innovative environment for our team members.<br><strong>Job Summary:</strong><br><strong>The CFO - Chief Financial Officer </strong>will report directly to the CEO, #Riad_Armanious, leading EVA Pharma Medicine's finance function in Egypt and across international markets, and acting as a strategic partner to the executive leadership. This role requires balancing financial stewardship with commercial insight, ensuring sustainable growth, cash discipline, and compliance across diverse geographies.<br>The job holder should drive financial strategies, oversee multi-country operations, and build a world-class finance organization that supports EVA Pharma's mission of expanding access to affordable medicines.<br><strong>Key Responsibilities</strong><br><ul><li>Partner with executive leadership to shape pricing, margin, and investment strategies.</li><li>Drive financial insights for portfolio decisions, product launches, and market expansion.</li><li>Lead costing and profitability analysis to ensure competitive positioning and sustainable growth.</li><li>Define and lead budgeting, forecasting, and performance management cycles.</li><li>Provide executive-level reporting and decision support to the Board and senior leadership.</li><li>Align financial planning with EVA Pharma's innovation and global expansion agenda.</li><li>Embed costing discipline across supply chain operations to enhance efficiency and scalability.</li><li>Optimize inventory, receivables, and working capital to strengthen resilience and cash conversion.</li><li>Provide strategic oversight for operating sites and R&amp;D investments, ensuring resources fuel innovation and long-term value.</li><li>Ensure integrity of accounting and financial reporting across diverse geographies.</li><li>Oversee compliance with IFRS, local regulations requirements.</li><li>Lead audits and maintain robust internal control frameworks.</li><li>Reinforce governance standards, audit rigor, and enterprise risk management.</li><li>Safeguard financial operations across Egypt and international markets.</li><li>Build and empower a high-performing, globally capable finance team.</li><li>Position finance as a trusted strategic partner to commercial, supply chain, operations and R&amp;D.</li><li>Elevate finance capability to world-class standards in line with EVA Pharma's growth ambitions.</li></ul><br><strong>Requirements</strong><br><ul><li><ul><li>Bachelor's degree in Finance, Accounting, Economics, or a related discipline; MBA or professional qualification strongly preferred (CPA, ACCA, CIMA, CFA).</li><li>Minimum 15 years of progressive finance leadership experience, with proven track record in senior or executive finance roles.</li><li>Deep industry expertise in pharmaceuticals, healthcare or FMCG environments.</li><li>Demonstrable experience managing multi-country or regional finance operations, particularly across emerging markets.</li><li>Strong command of IFRS, financial controls, and governance standards in complex, regulated industries.</li></ul></li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Company Description</strong><br>At QIMA, we're on a mission to help our clients make products consumers can trust.<br>Working with over 30,000 global brands, retailers, manufacturers and food growers, we are on the ground wherever products are made. We help businesses secure every step of their supply chain with quality inspections, supplier audits, certifications, and lab testing, all powered by our intelligent digital platform.<br>Our team of 5,000 QIMers (and counting) across 40 offices and laboratories, are united in our shared passion for innovation and integrity, and guided by our QIMA values in the decisions we make every day. We believe in the work we do, and in making a positive difference in the world. Does this sound like something you'd like to be a part of?<br>Our Consumer Goods Division is dedicated to helping brands, retailers and manufacturers worldwide deliver safe, quality and ethically made products to their consumers. Every day at work, our inspectors, auditors, and lab techs use their expertise to help safeguard the products you use every day in your home: from clothes and footwear to toys and baby products, to electronics, appliances, and furniture.<br>Our operations department's purpose is to deliver our industry-leading services to our clients while ensuring that all the work we do is performed to the QIMA standard of quality<br><strong>Job Description</strong><br>You will be expected to:<br>- Audit the manufacturing sites of our clients' suppliers, sometimes without warning. Your areas of attention will include labor rights, health and safety, environmental security, and others, according to the applicable international standard or the client's in-house procedure <br>- Be alert to any violations, staying vigilant when dealing with factory management, and recording all your findings in detailed reports, to be delivered to the client <br>- Approach your job with utmost integrity, as your conduct during an audit can have lasting consequences for the supplier, factory staff, and our clients<br>We may also request you to: <br>- Provide your expertise in client meetings, to create custom quality control procedures based on their specific requirements <br>- Contribute your ideas for improving the quality of our Operations projects <br><strong>Qualifications</strong><br>It could be you, if you have:<br>- A higher education degree in Engineering, Law, Economics, Social Sciences or a related major.<br><strong>- APSCA (CSCA) registered (Mandatory)</strong><br>- Work experience in 3rd party auditing. <br>- Experience in Environmental Audit.<br>- SMETA/BSCI/SA8000/WRAP or mixed audits done in recent 12 months. <br>- Have good command of English (spoken and written).<br><strong>Additional Information</strong><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Description</span><br><span></span><p><span><span><b><span>Job Purpose:</span></b></span></span></p><br><p><span><span><span>Assist the team in implementing the daily transactions of the corporate clients and coordinating with the various departments of the bank to ensure top quality service and efficient TAT .</span></span></span></p><br><p><span><span><b><span>Account Management</span></b></span></span></p><br><ol><li><p><span><span><span>Maintain an updated file for all the assigned clients approved facilities, terms &amp; Conditions as well as applied pricing, fees and commissions, ensuring full understanding of the different facility structures.</span></span></span></p><br></li><li><p><span><span><span>Continuously maintain an updated status of all the required supports for the approved facilities of the assigned accounts. </span></span></span></p><br></li><li><p><span><span><span>Daily monitor customers’ positions in light of the approved facilities and review daily balance of all assigned clients and initiate the appropriate transfers/bookings to cover overdrawn accounts based on understanding of the customer’s facilities, limits, documentation and supports pertaining to each line. </span></span></span></p><br></li><li><p><span><span><span>Receive credit referrals from different operational areas/branches and act accordingly by escalating to the proper approving body according to the authority matrix. </span></span></span></p><br></li><li><p><span><span><span>Issue all required reports, such as O/S Direct &amp; Contingent, FS loan Loss, FCY Tracking, FCY sold, etc….</span></span></span></p><br></li><li><p><span><span><span>Communicate and coordinate with all relevant departments to ensure the implementation of the clients’ requirements based on the approved facilities/services.</span></span></span></p><br></li><li><p><span><span><span>Seek assistance from supervising Manager in case of complex enquiries or problems. And regularly update the supervisor with any deviation and the status of pending transactions </span></span></span></p><br></li><li><p><span><span><span> Process simple lines’ restructure memos to accommodate clients’ requests within their approved facilities</span></span></span></p><br></li><li><p><span><span><span>Accommodate customers’ business transactions and information requirements and verify its validity</span></span></span></p><br></li><li><p><span><span><span>Respond to clients’ enquiries regarding their facilities, positions &amp; transactions</span></span></span></p><br></li><li><p><span><span><span>Maintain carefully Bank’s and Clients’ data, documents and forms in an efficient and timely manner, and according to the Bank’s SOPs and manuals.</span></span></span></p><br></li><li><p><span><span><span>Ensure awareness and adherence to the SOPs policies, Bank Code of Conduct, all internal policies and procedures.</span></span></span></p><br></li><li><p><span><span><span>Establish and maintain effective working relationships with co-workers, supervisors and colleagues bank-wide</span></span></span></p><br></li></ol><p><span><span><b><span>Policies, Processes and Procedures</span></b></span></span></p><br><p><span><span><span>Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner</span></span></span></p><br><p><span><span><b><span>Day- to-day operations</span></b></span></span></p><br><p><span><span><span>Follow the day-to-day operations related to own jobs in the Corporate Banking department to ensure continuity of work</span></span></span></p><br><p><span><span><b><span>Compliance</span></b></span></span></p><br><p><span><span><span>Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies (especially the Credit Policy guide) and code of conduct in order to maintain CIB’s sound legal position and mitigate any potential risks</span></span></span></p><br><br> <br> <span>Qualifications</span><br><span></span><p><span><span><b><span><span>Qualification &amp; Experience </span></span></b></span></span></p><br><ul><li><span><span><span><span><span>Bachelor degree of Commerce, Business Administration, Economics, Accounting, or its equivalent.</span></span></span></span></span></li><li><span><span><span><span><span>0- 2 years of experience in banking operations is of added value.</span></span></span></span></span></li></ul><p><span><span><b><span><span>Skills </span></span></b></span></span></p><br><ul><li><span><span><span><span><span>Excellent command of English and Arabic languages, a third language is a plus.</span></span></span></span></span></li><li><span><span><span><span><span>Excellent Computer Skills</span></span></span></span></span></li><li><span><span><span><span><span>Strong communication Skills</span></span></span></span></span></li><li><span><span><span><span><span>Self-Motivated </span></span></span></span></span></li><li><span><span><span><span><span>Ability to work under pressure </span></span></span></span></span></li><li><span><span>Time management skills</span></span></li></ul><br> </div>

Connect to your career at Deloitte<br><br>Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing Audit & Assurance, Tax & Legal and Consulting and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.<br><br>Deloitte innovation hub (DIH) is a strategic initiative established by Deloitte North & South Europe (NSE) to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across portfolios that include ‘Strategy & Transactions’, ‘Customer’, ‘Engineering, AI & Data, ‘Enterprise, Technology & Performance’ and ‘Cyber’. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career.<br><br>We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.<br><br>Connect to your opportunity <br><br>We are seeking a skilled and passionate Node.js Application Engineer to join our growing team. In this role, you will be responsible for the operational excellence, monitoring, and continuous improvement of our production Node.js applications hosted on AWS. You will work closely with development teams to ensure smooth deployments, troubleshoot issues, and implement enhancements to optimize performance, reliability, and scalability.<br><br>As a full stack operate (3rd level support) engineer you will:<br><br> Manage and maintain production Node.js applications deployed on AWS infrastructure. Implement and manage monitoring and alerting systems to ensure application health and performance. Proactively identify and troubleshoot performance bottlenecks, errors, and other production issues. Collaborate with development teams to streamline deployments and implement CI/CD pipelines. Contribute to the development of automation scripts and tools to improve operational efficiency. Stay up-to-date with the latest Node.js best practices, AWS services, and Dev Ops methodologies. Contribute to the development of React JS, Next JS for frontend web development.<br><br>Connect To Your Skills And Professional Experience<br><br>As an engineer with a strong base of software engineering and 3rd level supporrt, it will be your job to build and operate / support technical platforms and systems that underpin some of our most exciting client projects.<br><br>We are looking for individuals who can embed themselves with our clients and multinational Deloitte teams and work with other developers, business analysts and test managers; ensuring that systems are built in a way that makes them fast, maintainable and able to handle frequent incremental change.<br><br>What You Must Have<br><br> 3 – 6 years of relevant experience. Proven experience developing and deploying production-ready Node.js applications. React JS, Next JS for frontend web development Strong understanding of AWS services such as Lambda, S3, Cloud Watch, and others. Experience with infrastructure-as-code tools like Terraform or Cloud Formation. Proficiency in setting up and managing monitoring and logging systems (e.g., Splunk, New Relic, ELK stack). Experience with serverless architectures and AWS Lambda. Strong troubleshooting and problem-solving skills. Excellent communication and collaboration skills. Experience of agile methodologies and associated toolsets and code repositories Strong collaboration and stakeholder engagement skills Self-motivated and organised person High level of attention to detail, the ability to think architecturally at ‘big picture’ and able to translate this into practical implementation<br><br>Desirable<br><br> Knowledge of security best practices for web application Experience with Apollo Server Experience with SNS, Event Bridge, Step Functions<br><br>What We Would Like You To Have<br><br>Good communication skills and the ability to work as a part of a squad – reaching out to team members, good interaction in sprint ceremonies like story grooming, retrospective etc.<br><br>Qualities We Are Looking For<br><br>You’re a natural at taking initiative: Someone who brings out the best in others and is a brilliant listener. You will help to grow our engineering practice without compromising standards, integrity or culture. You enjoy the ever-changing landscape of technology and love to keep on top of changes and improvements.<br><br>You’re great at communicating ideas: Someone who can clearly communicate their thoughts and ideas over any medium, adapting technical content to match their audience.<br><br>You enjoy mentoring others: Someone who is open to paying their skills forward, building up our junior talent and supporting other brilliant engineers.<br><br>Connect to your service line – Technology & Transformation<br><br>Distinctive thinking, deep expertise, and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact that matters.<br><br>Connect with your colleagues<br><br>Location: Cairo, Egypt<br><br>Hybrid working model (2-3 from office). We trust you to make the right choices around where, when, and how you work. You’ll be able to make decisions about how you work best, to be collaborative, learn from colleagues, share your experiences, build the relationships that will fuel your career and prioritize your wellbeing. Having great conversations with your team and your leadership paves the way for great collaborative ways of working.<br><br>Our commitment to you<br><br>Making an impact is more than just what we do: it’s why we’re here. We strive to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.<br><br>We want you. The true you. Your own strengths, perspective and personality. We nurture a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.<br><br>Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.<br><br>Connect to your next step<br><br>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Information Security &amp; Risk Manager1. Job Details<p><strong>Position Title:</strong> Information Security &amp; Risk Manager<br><strong>Department:</strong> Technology Services / IT<br><strong>Reports To:</strong> Information Security / CTO<br><strong>Employment Type:</strong> Permanent<br><strong>Location:</strong> Maadi, Degla – On-site<br><strong>Grade:</strong> As per organizational structure<br><strong>Direct Reports:</strong> As per approved organizational structure</p><br>2. Job Purpose<p>The Information Security &amp; Risk Manager is responsible for leading the organization’s Information Security and Cyber Risk function. The role will design, implement, and maintain the cybersecurity program, manage enterprise information security risks, ensure compliance with applicable Saudi regulatory and industry requirements, and promote a strong security-aware culture across the organization.</p><br><p>The role provides strategic and operational leadership across <strong>Information Security Governance, Risk &amp; Compliance (GRC), Security Operations, Incident Response, Data Protection, and Security Awareness</strong>.</p><br>3. Key Accountabilities &amp; Deliverables<p>The role will be accountable for the development, implementation, and continuous improvement of:</p><br><ul><li>Information Security Strategy and Cybersecurity Roadmap</li><li>Information Security policies, standards, procedures, and guidelines</li><li>Information Security Management System (ISMS)</li><li>Enterprise IT and Cybersecurity Risk Register</li><li>Information Security Risk Assessment Reports</li><li>Risk Treatment and Remediation Plans</li><li>Security Compliance Reports, including ISO 27001 and applicable regulatory requirements</li><li>Cybersecurity Control Framework and Control Effectiveness Reports</li><li>Vulnerability Assessment and Penetration Testing (VAPT) Reports</li><li>Cybersecurity Incident Reports and Root Cause Analysis (RCA)</li><li>Security Monitoring and Threat Dashboards</li><li>Cybersecurity KPI and KRI Dashboards</li><li>Identity and Access Management (IAM) Policies, Models, and Access Matrices</li><li>Data Classification and Data Protection Framework</li><li>Internal and External Audit Reports and Evidence Repository</li><li>Audit Findings and Remediation Tracking</li><li>Business Continuity and Disaster Recovery (BCP/DR) Security Alignment</li><li>Security Awareness and Training Programs and Reports</li><li>Regulatory Assessments, submissions, and compliance evidence</li></ul>4. Key ResponsibilitiesA. Information Security Strategy &amp; Governance<ul><li>Define, develop, and execute the organization’s Information Security Strategy and cybersecurity roadmap.</li><li>Own and continuously improve the Information Security Management System (ISMS).</li><li>Develop and maintain information security policies, standards, procedures, and guidelines.</li><li>Establish effective cybersecurity governance frameworks aligned with business objectives.</li><li>Provide regular reporting on cybersecurity posture, risk exposure, compliance, and security program performance to the CTO and executive leadership.</li><li>Establish and monitor security KPIs, KRIs, and performance metrics.</li><li>Ensure information security requirements are incorporated into technology initiatives, projects, and business processes.</li></ul>B. Information Security Risk Management<ul><li>Lead regular information security and cybersecurity risk assessments across the organization.</li><li>Own and maintain the enterprise IT and cybersecurity risk register.</li><li>Identify, assess, prioritize, and communicate information security risks.</li><li>Develop and manage risk treatment plans and ensure remediation activities are tracked through to closure.</li><li>Work closely with business units, IT, and other stakeholders to establish appropriate risk mitigation strategies.</li><li>Translate technical cybersecurity risks into business impact and communicate them effectively to senior management.</li><li>Monitor the organization’s overall cyber risk profile and provide recommendations for risk reduction.</li></ul>C. Security Operations &amp; SOC<ul><li>Oversee Security Operations Centre (SOC) activities, including SOC Analysts and Security Engineers.</li><li>Ensure effective security monitoring, threat detection, investigation, and response capabilities.</li><li>Oversee SIEM operations and security monitoring platforms such as Microsoft Sentinel, Splunk, or equivalent technologies.</li><li>Establish and monitor security incident management processes.</li><li>Review security alerts, incidents, trends, and threat intelligence.</li><li>Ensure appropriate escalation and response mechanisms are in place for critical security events.</li><li>Monitor and improve the effectiveness of security controls and operational processes.</li></ul>D. Cybersecurity Incident Response<ul><li>Lead the organization’s cybersecurity incident response capability.</li><li>Ensure effective detection, containment, eradication, recovery, and post-incident activities.</li><li>Develop, maintain, and continuously improve the Cybersecurity Incident Response Plan (CIRP).</li><li>Conduct regular incident response exercises and simulations.</li><li>Lead investigations into significant security incidents and ensure Root Cause Analysis (RCA) is completed.</li><li>Track corrective and preventive actions resulting from security incidents.</li><li>Ensure lessons learned are incorporated into security controls and processes.</li></ul>E. Governance, Risk &amp; Compliance<ul><li>Lead Information Security Governance, Risk, and Compliance (GRC) activities.</li><li>Ensure compliance with applicable regulatory and industry requirements, including:<ul><li>National Cybersecurity Authority (NCA) requirements</li><li>Saudi Personal Data Protection Law (PDPL)</li><li>National Data Management Office (NDMO) requirements, where applicable</li><li>ISO/IEC 27001</li><li>Other applicable cybersecurity and data protection regulations</li></ul></li><li>Coordinate internal and external security audits and assessments.</li><li>Manage audit evidence collection and maintain an organized security evidence repository.</li><li>Track audit findings, remediation plans, and closure status.</li><li>Prepare management and regulatory compliance reports.</li><li>Support regulatory assessments, reviews, and submissions as required.</li></ul>F. Data Protection &amp; Privacy<ul><li>Establish and maintain data protection and information classification frameworks.</li><li>Ensure appropriate security controls are implemented for sensitive and personal data.</li><li>Work with relevant stakeholders to support compliance with PDPL and applicable data protection requirements.</li><li>Establish appropriate data access, handling, retention, and protection controls.</li><li>Support privacy and data protection risk assessments where required.</li></ul>G. Vulnerability &amp; Security Testing<ul><li>Oversee vulnerability management activities across IT environments.</li><li>Coordinate Vulnerability Assessments and Penetration Testing (VAPT).</li><li>Review vulnerability and penetration testing reports.</li><li>Ensure security vulnerabilities are appropriately prioritized based on business risk.</li><li>Track remediation activities and validate closure of critical and high-risk vulnerabilities.</li><li>Ensure security testing is incorporated into relevant technology projects and systems.</li></ul>H. Identity &amp; Access Management<ul><li>Establish and maintain IAM policies, standards, and access control frameworks.</li><li>Ensure appropriate access governance and segregation of duties.</li><li>Review privileged access and high-risk accounts.</li><li>Support periodic user access reviews and access recertification.</li><li>Ensure access controls align with business requirements and security policies.</li></ul>I. Security Awareness &amp; Culture<ul><li>Develop and implement an organization-wide security awareness program.</li><li>Lead cybersecurity awareness campaigns and security training.</li><li>Implement phishing simulation and social engineering awareness programs.</li><li>Monitor employee security awareness performance and identify improvement areas.</li><li>Promote a strong cybersecurity culture across all business functions.</li></ul>J. Business Continuity &amp; Disaster Recovery<ul><li>Ensure cybersecurity requirements are incorporated into Business Continuity and Disaster Recovery plans.</li><li>Participate in BCP/DR risk assessments and exercises.</li><li>Ensure critical systems have appropriate security, recovery, and resilience controls.</li><li>Support testing and continuous improvement of security-related recovery procedures.</li></ul>5. Qualifications &amp; ExperienceMinimum Qualifications<ul><li>Bachelor’s degree in <strong>Information Technology, Computer Science, Cybersecurity, Information Security</strong>, or a related discipline.</li><li><strong>CISSP or CISM certification – Mandatory.</strong></li><li>ISO/IEC 27001 Lead Implementer or Lead Auditor certification preferred.</li><li>NCA-related cybersecurity accreditation or certification is preferred.</li></ul>Minimum Experience<ul><li><strong>8–10 years of professional experience in Information Security / Cybersecurity.</strong></li><li>At least <strong>3 years of experience in a cybersecurity or information security management/leadership role.</strong></li><li>Proven experience managing enterprise cybersecurity programs and security teams.</li><li>Proven experience in GRC, risk management, security operations, and incident response.</li><li>Proven experience working with regulatory compliance, audits, and cybersecurity frameworks.</li></ul>6. Technical &amp; Professional Skills<p>The successful candidate should demonstrate:</p><br><ul><li>Strong knowledge of cybersecurity frameworks, standards, and best practices.</li><li>Deep understanding of <strong>NCA, PDPL, NDMO, ISO 27001</strong>, and applicable data protection requirements.</li><li>Strong expertise in Governance, Risk, and Compliance (GRC).</li><li>Experience with SOC operations and SIEM platforms such as <strong>Microsoft Sentinel, Splunk</strong>, or equivalent.</li><li>Strong understanding of vulnerability management and penetration testing.</li><li>Strong knowledge of Incident Response and Cybersecurity Incident Response Plans (CIRP).</li><li>Strong understanding of IAM and access governance.</li><li>Knowledge of data protection, data classification, and data governance.</li><li>Strong understanding of secure architecture and security controls.</li><li>Ability to develop and monitor cybersecurity KPIs and KRIs.</li><li>Strong audit and regulatory assessment experience.</li><li>Ability to assess and communicate cybersecurity risks in terms of business impact.</li><li>Strong strategic thinking and high-level decision-making capability.</li><li>Excellent leadership and people-management skills.</li><li>Ability to manage cross-functional teams and stakeholders under pressure.</li><li>Strong communication, presentation, and reporting skills.</li><li><strong>Bilingual proficiency in Arabic and English.</strong></li></ul>7. Leadership Competencies<ul><li>Strategic Thinking</li><li>Cybersecurity Leadership</li><li>Risk-Based Decision Making</li><li>Stakeholder Management</li><li>Executive Communication</li><li>Team Leadership &amp; Development</li><li>Problem Solving</li><li>Crisis and Incident Management</li><li>Governance &amp; Accountability</li><li>Continuous Improvement</li><li>Business Acumen</li><li>Change Management</li></ul>Special Requirements<ul><li>Ability to work effectively in a fast-paced and dynamic environment.</li><li>Ability to manage cybersecurity incidents and critical security situations.</li><li>Willingness to participate in security incident response and escalation activities when required.</li><li>Strong confidentiality and professional integrity.</li><li>Ability to work collaboratively with executive leadership, IT, business functions, auditors, and regulatory stakeholders.</li></ul> </div>

<p><h4>Connect to your career at Deloitte</h4> <p>Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing audit & assurance, tax & legal, consulting, and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.</p> <p>Deloitte Innovation Hub (DIH) is a strategic initiative established by Deloitte North & South Europe (NSE) to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across portfolios that include ‘Strategy & Transactions’, ‘Customer’, ‘Engineering, AI & Data’, ‘Enterprise, Technology & Performance’ and ‘Cyber’.</p> <p>DIH is aiming to become the destination for top talents in Egypt for a long, exciting career. We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.</p> <h4>Connect to your opportunity</h4> <p>We are seeking a skilled and passionate Node.js Application Engineer to join our growing team. In this role, you will be responsible for the operational excellence, monitoring, and continuous improvement of our production Node.js applications hosted on AWS. You will work closely with development teams to ensure smooth deployments, troubleshoot issues, and implement enhancements to optimize performance, reliability, and scalability.</p> <p>As a full stack operator (3rd level support) engineer you will:</p> <ul> <li>Manage and maintain production Node.js applications deployed on AWS infrastructure.</li> <li>Implement and manage monitoring and alerting systems to ensure application health and performance.</li> <li>Proactively identify and troubleshoot performance bottlenecks, errors, and other production issues.</li> <li>Collaborate with development teams to streamline deployments and implement CI/CD pipelines.</li> <li>Contribute to the development of automation scripts and tools to improve operational efficiency.</li> <li>Stay up-to-date with the latest Node.js best practices, AWS services, and DevOps methodologies.</li> <li>Contribute to the development of ReactJS and NextJS for frontend web development.</li> </ul> <h4>Connect to your skills and professional experience</h4> <p>As an engineer with a strong base of software engineering and 3rd level support, it will be your job to build and operate/support technical platforms and systems that underpin some of our most exciting client projects.</p> <p>We are looking for individuals who can embed themselves with our clients and multinational Deloitte teams and work with other developers, business analysts, and test managers; ensuring that systems are built in a way that makes them fast, maintainable, and able to handle frequent incremental change.</p> <h4>What you must have:</h4> <ul> <li>3 – 6 years of relevant experience.</li> <li>Proven experience developing and deploying production-ready Node.js applications.</li> <li>Experience with ReactJS and NextJS for frontend web development.</li> <li>Strong understanding of AWS services such as Lambda, S3, CloudWatch, and others.</li> <li>Experience with infrastructure-as-code tools like Terraform or CloudFormation.</li> <li>Proficiency in setting up and managing monitoring and logging systems (e.g., Splunk, New Relic, ELK stack).</li> <li>Experience with serverless architectures and AWS Lambda.</li> <li>Strong troubleshooting and problem-solving skills.</li> <li>Excellent communication and collaboration skills.</li> <li>Experience with agile methodologies and associated toolsets and code repositories.</li> <li>Strong collaboration and stakeholder engagement skills.</li> <li>Self-motivated and organised person.</li> <li>High level of attention to detail, the ability to think architecturally at ‘big picture’ level and able to translate this into practical implementation.</li> </ul> <h4>Desirable:</h4> <ul> <li>Knowledge of security best practices for web applications.</li> <li>Experience with Apollo Server.</li> <li>Experience with SNS, EventBridge, Step Functions.</li> </ul> <h4>What we would like you to have:</h4> <p>Good communication skills and the ability to work as a part of a squad – reaching out to team members, good interaction in sprint ceremonies like story grooming, retrospective, etc.</p> <h4>Qualities we are looking for:</h4> <p><strong>You’re a natural at taking initiative:</strong> Someone who brings out the best in others and is a brilliant listener. You will help to grow our engineering practice without compromising standards, integrity, or culture. You enjoy the ever-changing landscape of technology and love to keep on top of changes and improvements.</p> <p><strong>You’re great at communicating ideas:</strong> Someone who can clearly communicate their thoughts and ideas over any medium, adapting technical content to match their audience.</p> <p><strong>You enjoy mentoring others:</strong> Someone who is open to paying their skills forward, building up our junior talent and supporting other brilliant engineers.</p> <h4>Connect to your service line – Technology & Transformation</h4> <p>Distinctive thinking, deep expertise, and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact that matters.</p> <h4>Connect with your colleagues</h4> <p>Location: Cairo, Egypt</p> <p>Hybrid working model (2-3 days from office). We trust you to make the right choices around where, when, and how you work. You’ll be able to make decisions about how you work best, to be collaborative, learn from colleagues, share your experiences, build the relationships that will fuel your career and prioritize your wellbeing. Having great conversations with your team and your leadership paves the way for great collaborative ways of working.</p> <h4>Our commitment to you</h4> <p>Making an impact is more than just what we do: it’s why we’re here. We strive to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.</p> <p>We want you. The true you. Your own strengths, perspective, and personality. We nurture a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.</p> <p>Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.</p> <h4>Connect to your next step</h4> <p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Proudly recognized as a Great Place to Work®, we are an AI-native customer experience platform purpose-built for emerging markets. With more than 25 years of conversational AI research and development, we serve over 5,000 enterprises across MENA and are pioneering sovereign, agentic AI through our Agentic Studio platform. As the category takes shape, the way Unifonic is perceived — by buyers, analysts, media, and the broader market — is a strategic asset. This role owns that perception.</span></p><br><p><span>We thrive on creativity, collaboration, and fun, where every idea is welcomed and celebrated. As shareholders in the company, we’re more than just communicators—we’re innovators shaping the future together. We are Unifones. Join us and be part of something extraordinary!</span></p><br><p><strong>Meet the team!</strong></p><br><p>Our Engineering team is responsible for designing, developing, and maintaining the systems and technologies that drive Unifonic’s solutions. We work closely with other departments to ensure our products and services meet the needs of our customers. If you are passionate about technology and are excited about working on cutting-edge communication and engagement solutions, we want you on our team.</p><br><p><span>As an AI Engineering Manager, you will lead the team behind Unifonic's marketing and personalization AI, building the intelligence that determines who to engage, through which channel, at what time, and with what message. You will own the development and delivery of AI capabilities spanning audience segmentation, propensity and churn prediction, next-best-action and channel recommendations, send-time optimization, campaign optimization, and generative AI for personalized content. These systems directly drive conversion, engagement, and customer retention for the brands we serve.</span></p><br><p><span>This is a hands-on leadership role that combines people management with technical ownership. You will lead, mentor, and grow a team of talented AI engineers while actively contributing to architecture, technical design, code reviews, performance optimization, and proof-of-concept development. You will ensure the team delivers scalable, production-grade AI solutions, foster engineering excellence, and cultivate a culture of collaboration, innovation, and continuous learning.</span></p><br><p><strong>Help us shape the future of communications by:</strong></p><br><ul><li><p><span>Serving as the technical owner on AI model design, architecture, and integration for marketing and personalization use cases across the Unifonic product ecosystem.</span></p><br></li></ul><ul><li><p><span>Owning the technical roadmap for personalization AI, recommendation and next-best-action engines, customer segmentation and propensity models, campaign and send-time optimization, and generative AI for content personalization.</span></p><br></li></ul><ul><li><p><span>Leading the evaluation, selection, and implementation of AI/ML frameworks, tools, and best practices, ensuring scalability, robustness, and maintainability.</span></p><br></li></ul><ul><li><p><span>Participating in hands-on coding, solution prototyping, and code reviews to maintain high-quality standards and guide the team through complex technical challenges.</span></p><br></li></ul><ul><li><p><span>Overseeing and refining the AI development lifecycle, including model training, validation, deployment, experimentation (A/B and uplift testing), and ongoing improvement.</span></p><br></li></ul><ul><li><p><span>Leading a team of AI engineers, providing mentorship, regular feedback, and career development support.</span></p><br></li></ul><ul><li><p><span>Defining clear performance expectations, conducting performance reviews, and identifying growth opportunities for team members.</span></p><br></li></ul><ul><li><p><span>Fostering a positive, inclusive, and high-performance team culture that encourages innovation, continuous learning, and collaboration.</span></p><br></li></ul><ul><li><p><span>Collaborating with recruitment and HR to identify, attract, and retain top AI engineering talent, ensuring the team’s ongoing growth and success.</span></p><br></li></ul><ul><li><p><span>Working closely with the Director of AI Development, Product Managers, Designers, Data Scientists, and other Engineering leaders to translate business requirements into technical roadmaps and actionable engineering plans.</span></p><br></li></ul><ul><li><p><span>Ensuring seamless integration of AI capabilities into existing and future products, partnering with platform, infrastructure, and DevOps teams to optimize deployment and operations.</span></p><br></li></ul><ul><li><p><span>Communicating technical topics effectively to non-technical stakeholders, making recommendations and reporting progress, risks, and opportunities.</span></p><br></li></ul><ul><li><p><span>Implementing and continuously improving the development processes, standards, and tools that drive efficiency, reliability, and scalability.</span></p><br></li></ul><ul><li><p><span>Ensuring adherence to best practices in model governance, performance monitoring, and compliance with relevant data privacy and security regulations, including regional data residency requirements.</span></p><br></li></ul><ul><li><p><span>Monitoring engineering metrics and KPIs, leveraging data-driven insights to improve development velocity, code quality, and team efficiency and connecting model performance to marketing outcomes such as conversion, engagement, and retention.</span></p><br></li></ul><br><p><strong>What you will bring:</strong></p><br><ul><li><p>Bachelor’s or master’s degree in Computer Science, Engineering, or a related field.</p><br></li></ul><ul><li><p>8+ years of software development experience with at least 3 years focused on AI/ML engineering and related technologies.</p><br></li></ul><ul><li><p>Demonstrated experience building and shipping marketing or personalization AI in production recommendation systems, customer segmentation, propensity/churn/LTV modeling, real-time decisioning, or campaign optimization with measurable impact on business KPIs.</p><br></li></ul><ul><li><p>Proven track record of leading, mentoring, or managing engineering teams, preferably in high-growth or innovative tech environments.</p><br></li></ul><ul><li><p>Hands-on experience with a range of AI/ML frameworks (e.g., TensorFlow, PyTorch), advanced modeling techniques (NLP, LLMs and generative AI, recommendation and ranking systems), and production-grade model deployments.</p><br></li></ul><ul><li><p>Solid grounding in experimentation and measurement, A/B testing, uplift modeling, and evaluating model impact on conversion, engagement, retention, and ROAS.</p><br></li></ul><ul><li><p>Proficiency in Python, cloud platforms (e.g., OCI, AWS, GCP), CI/CD workflows, and modern software engineering practices.</p><br></li></ul><ul><li><p>Excellent communication and interpersonal skills, with the ability to motivate teams and build productive cross-functional relationships.</p><br></li></ul><ul><li><p>A strategic and solution-oriented mindset, capable of balancing technical depth with big-picture thinking.</p><br></li></ul><ul><li><p>Experience with MarTech ecosystems, customer data platforms (CDPs), campaign orchestration, marketing automation, or CPaaS/omnichannel messaging platforms is preferred </p><br></li></ul><ul><li><p>Experience applying LLMs to marketing use cases, content generation, conversational commerce, or agentic customer journeys including fine-tuning and retrieval-augmented generation (RAG), ideally within the Hugging Face ecosystem (Transformers, PEFT, tokenizers, and the model hub) is preferred </p><br></li></ul><ul><li><p>Exposure to Rust for performance-critical AI services, such as low-latency inference, real-time decisioning, or high-throughput data pipelines is preferred. </p><br></li></ul><ul><li><p>Arabic NLP experience or familiarity with the MENA market is preferred.</p><br></li></ul><ul><li><p>Experience scaling teams and systems in a high-growth SaaS environment is preferred.</p><br></li></ul><p><strong><span><span>Craft &amp; Toolkit:</span></span></strong></p><br><ul><li><p>Machine Learning &amp; Deep Learning</p><br></li><li><p>Generative AI &amp; LLMs</p><br></li><li><p>Recommendation Systems &amp; Personalization</p><br></li><li><p>Customer Segmentation, Propensity &amp; Churn Modeling</p><br></li><li><p>Python</p><br></li><li><p>TensorFlow / PyTorch</p><br></li><li><p>Hugging Face &amp; RAG</p><br></li><li><p>AWS / GCP / OCI</p><br></li><li><p>MLOps &amp; CI/CD</p><br></li><li><p>A/B Testing &amp; Model Evaluation</p><br></li><li><p>Software Architecture &amp; System Design</p><br></li><li><p>AI Engineering Leadership &amp; Team Management</p><br></li></ul><p><strong><span><span>Character Traits:</span></span></strong></p><br><ul><li><p><span>Analytical thinking and problem-solving – approach problems clearly, use data, and find solutions.</span></p><br></li><li><p><span>Ownership and accountability – take responsibility and follow projects through to completion.</span></p><br></li><li><p><span>Communication – explain ideas clearly and listen to others across teams.</span></p><br></li><li><p><span>Collaboration – work well with others and support team goals.</span></p><br></li><li><p><span>Adaptability and learning – adjust to change and keep learning new skills or tools.</span></p><br></li><li><p><span>Mentorship and knowledge sharing – help others grow and share what you know.</span></p><br></li><li><p><span>Resilience – stay calm under pressure and handle setbacks constructively.</span></p><br></li><li><p><span>Quality and attention to detail – do work carefully and strive for improvement.</span></p><br></li><li><p><span>Advocacy and innovation – encourage best practices, efficiency, and new ideas</span></p><br></li></ul><p><strong>As a Unifone you’ll receive a range of benefits:</strong></p><br><ul><li><p><span>Competitive salary and bonus</span></p><br></li><li><p><span>Unifonic share scheme (we are all owners!)</span></p><br></li><li><p><span>30 holiday days after the first anniversary</span></p><br></li><li><p><span>Your Birthday off!</span></p><br></li><li><p><span>Spend up to 25 days per year working from anywhere in the world!</span></p><br></li><li><p><span>Paid leave for new parents</span></p><br></li></ul> </div>

<p><h4>Job summary</h4> <p>Maintains the transient rooms inventory for the hotel(s) and responsible for maximizing transient revenue. The revenue manager releases group rooms back into general inventory and ensures clean booking windows for customers. The position recommends pricing and positioning of cluster properties. In addition, the position oversees the inventory management system to verify appropriateness of agreed upon selling strategies.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <ul> <li>2-year degree from an accredited university in business administration, finance and accounting, economics, hotel and restaurant management, or related major; 3 years experience in the revenue management, sales and marketing, or related professional area.</li> <li>Or</li> <li>4-year bachelor's degree from an accredited university in business administration, finance and accounting, economics, hotel and restaurant management, or related major; 1 year experience in the revenue management, sales and marketing, or related professional area.</li> </ul> <h4>Core work activities</h4> <h4>Analyzing and reporting revenue management data</h4> <ul> <li>Compiles information, analyzes and monitors actual sales against projected sales.</li> <li>Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.</li> <li>Analyzes information and evaluates results to choose the best solution and solve problems.</li> <li>Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.</li> <li>Generates and provides accurate and timely results in the form of reports, presentations, etc.</li> <li>Conducts sales strategy analysis and refines as appropriate to increase market share for all properties.</li> <li>Maintains accurate reservation system information.</li> <li>Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.</li> <li>Generates updates on transient segment each period.</li> <li>Assists with account diagnostics process and validates conclusions.</li> </ul> <h4>Executing revenue management projects and strategy</h4> <ul> <li>Updates market knowledge and aligns strategies and approaches accordingly.</li> <li>Achieves and exceeds goals including performance goals, budget goals, team goals, etc.</li> <li>Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions.</li> <li>Establishes long-range objectives and specifying the strategies and actions to achieve them.</li> <li>Takes a predetermined strategy and drives the execution of that strategy.</li> <li>Demonstrates knowledge of job-relevant issues, products, systems, and processes.</li> <li>Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.).</li> <li>Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes, systems, products to make improvements.</li> <li>Provides revenue management functional expertise to cluster general managers, leadership teams and market sales leaders.</li> <li>Ensures hotel strategies conform to brand philosophies and initiatives.</li> <li>Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.</li> <li>Prepares sales strategy meeting agenda, supporting documentation.</li> <li>Communicates proactively with properties regarding rate restrictions and strategy.</li> <li>Manages rooms inventory to maximize cluster rooms revenue.</li> <li>Assists hotels with pricing and provides input on business evaluation recommendations.</li> <li>Leads efforts to coordinate strategies between group sales offices.</li> <li>Supports cluster selling initiatives by working with all reservation centers.</li> <li>Uses reservations system and demand forecasting systems to determine, implement and control selling strategies.</li> <li>Checks distribution channels for hotel positioning, information accuracy and competitor positioning.</li> <li>Ensures property diagnostic processes (PDP) are used to maximize revenue and profits.</li> <li>Initiates, implements and evaluates revenue tests.</li> <li>Provides recommendations to improve effectiveness of revenue management processes.</li> <li>Communicates brand initiatives, demand and market analysis to hotels, clusters, franchise partners, owners.</li> <li>Understands and communicates the value of the brand name as it relates to franchise partnerships and revenue management opportunities.</li> <li>Promotes and protects brand equity.</li> </ul> <h4>Building successful relationships</h4> <ul> <li>Develops and manages internal key stakeholder relationships in a proactive manner.</li> <li>Acts as a liaison, when necessary, between property and regional/corporate systems support.</li> </ul> <h4>Additional responsibilities</h4> <ul> <li>Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li> <li>Attends staff, forecast, long range meetings as requested by properties.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.</p> <p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p> <p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p> <p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY&nbsp;<br>Maintains the transient rooms inventory for the hotel(s) and responsible for maximizing transient revenue. The Revenue Manager releases group rooms back into general inventory and ensures clean booking windows for customers. The position recommends pricing and positioning of cluster properties. In addition, the position oversees the inventory management system to verify appropriateness of agreed upon selling strategies.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 3 years experience in the revenue management, sales and marketing, or related professional area.<br>OR<br>• 4-year bachelor's degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 1 year experience in the revenue management, sales and marketing, or related professional area.<br>CORE WORK ACTIVITIES<br>Analyzing and Reporting Revenue Management Data<br>• Compiles information, analyzes and monitors actual sales against projected sales.<br>• Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.<br>• Generates and provides accurate and timely results in the form of reports, presentations, etc.<br>• Conducts sales strategy analysis and refines as appropriate to increase market share for all properties.<br>• Maintains accurate reservation system information.<br>• Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.<br>• Generates updates on transient segment each period.<br>• Assists with account diagnostics process and validates conclusions.<br>Executing Revenue Management Projects and Strategy&nbsp;<br>• Updates market knowledge and aligns strategies and approaches accordingly.<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions.<br>• Establishes long-range objectives and specifying the strategies and actions to achieve them.<br>• Takes a predetermined strategy and drives the execution of that strategy.<br>• Demonstrates knowledge of job-relevant issues, products, systems, and processes.<br>• Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.).<br>• Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements.<br>• Provides revenue management functional expertise to cluster general managers, leadership teams and market sales leaders.<br>• Ensures hotel strategies conform to brand philosophies and initiatives.<br>• Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.<br>• Prepares sales strategy meeting agenda, supporting documentation.<br>• Communicates proactively with properties regarding rate restrictions and strategy.<br>• Manages rooms inventory to maximize cluster rooms revenue.<br>• Assists hotels with pricing and provides input on business evaluation recommendations.<br>• Leads efforts to coordinate strategies between group sales offices.<br>• Supports cluster selling initiatives by working with all reservation centers.<br>• Uses reservations system and demand forecasting systems to determine, implement and control selling strategies.<br>• Checks distribution channels for hotel positioning, information accuracy and competitor positioning.<br>• Ensures property diagnostic processes (PDP) are used to maximize revenue and profits.<br>• Initiates, implements and evaluates revenue tests.<br>• Provides recommendations to improve effectiveness of revenue management processes.<br>• Communicates brand initiatives, demand and market analysis to hotels/clusters/franchise partners/owners.<br>• Understands and communicates the value of the brand name as it relates to franchise partnerships and revenue management opportunities.<br>• Promotes and protects brand equity.<br>Building Successful Relationships<br>• Develops and manages internal key stakeholder relationships in a proactive manner.<br>• Acts as a liaison, when necessary, between property and regional/corporate systems support.<br>Additional Responsibilities&nbsp;<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Attends staff/forecast/long range meetings as requested by properties.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

Position Overview:The Project Manager is responsible for overseeing, organizing, and executing multiple projectswithin the organization, often of an administrative or business process of nature. This rolerequires extensive project management experience and general business acumen to ensureeffective allocation of resources, adherence to timelines, and maintenance of qualitystandards. The Project Manager will also provide leadership within project teams, coordinatedaily operations, develop project schedules, track performance, and ensure projects arecompleted on time and within budget. Additionally, this role involves integrating vendor tasks,managing interrelated projects, and serving as a single point of contact for complex matters<br>Key Responsibilities:Organize project teams, assign individual responsibilities, and develop comprehensive project schedules. Determine resource requirements and coordinate the allocation of personnel, tools, and budgets. Monitor project progress, report status updates to stakeholders, and track key project metrics, including costs, timelines, and staffing needs. Ensure all projects align with internal and external quality standards, such as International Standards Organization (ISO) guidelines. Identify and resolve obstacles to keep projects on track in terms of time, budget, and quality. Actively manage risks and provide solutions to mitigate potential issues that could impact project outcomes. Manage vendor tasks by integrating them into the project plan, tracking deliverables, and ensuring timely completion. Maintain strong relationships with stakeholders, serving as the main point of contact for project-related inquiries and updates. Mentor team members by sharing best practices, offering advice, and generating workload and direction for team success. Contribute to the development of policies, processes, and standards by delivering actionable insights. Drive the implementation of tactical and operational activities within defined project scopes, aiming for continuous improvement and transformation. Be positive and proactive and have a desire for applying continuous improvement processes Attend recurrent trainings published by the Company on a regular basis Adhere to laws, regulations, company policies, procedures, internal and external Standards<br>Required Qualifications:Bachelor’s Degree related to Business Administration, Economics, or a related field preferred. Project Management Professional (PMP) certification. Master’s Degree related to Change Management, Project Management, Business Administration is a plus. English C1 level or above. Lean Six Sigma Yellow Belt Certification is desirable.5 years’ experience in the fields of project management, corporate performance management, business, and operational development. Applicable computer Operating System (Windows/i OS/Chrome OS/Android) Office (Excel/Power Point) or equivalent tools Strong understanding of project management tools and methodologies. Familiarity with industry quality standards, such as ISO, and experience in compliance and risk management

Company Description At Empower Capital ES, we focus on sustainable industrial solutions by supplying biomethane, green CO₂, biogas, and green fertilizers to drive a low-carbon future. The company combines innovation and environmental stewardship to serve both corporations and tens of millions of farmer business entrepreneurs, supporting a large-scale green transition in agriculture and energy. By harnessing biogas and biopower, Empower Capital ES works to significantly reduce greenhouse gases, particularly methane and nitrous oxide. The organization also produces organic fertilizers designed to increase crop yields while supporting eco-friendly farming practices. Team members join a mission-driven environment where sustainability, responsibility, and long-term impact are central to the business strategy.<br>Role Description The Deputy Chief of Staff is a full-time, on-site role based in Heliopolis, supporting senior leadership in strategy execution, operations coordination, and cross-functional alignment. This role manages key initiatives, tracks progress against strategic goals, and prepares concise reports and briefings for executive decision-making. The Deputy Chief of Staff coordinates internal meetings, follows up on action items, and ensures effective communication between leadership and teams across the organization. They support project planning and prioritization, help streamline processes, and contribute to the design and implementation of sustainability-related programs. Day-to-day responsibilities also include drafting executive communications, preparing presentations, supporting stakeholder engagement, and assisting with special projects that advance Empower Capital ES’s mission.<br>Qualifications<br> Candidates should possess strong strategic planning, project management, and organizational skills to support complex, cross-functional initiatives. Candidates should possess analytical and problem-solving skills, including the ability to interpret data, monitor KPIs, and recommend operational improvements. Candidates should possess excellent written and verbal communication skills, including experience preparing executive briefings, presentations, and stakeholder-facing materials. Candidates should possess relationship-building and collaboration skills, with the ability to work effectively with senior leadership and diverse internal and external stakeholders. Candidates should possess skills in time management, prioritization, and attention to detail to manage multiple concurrent projects and deadlines. Relevant experience in sustainability, renewable energy, agribusiness, or impact-driven organizations is highly beneficial. A bachelor’s degree in business, economics, public policy, environmental studies, or a related field is required; a graduate degree is an advantage. Demonstrated ability to work on-site in a fast-paced environment, maintain confidentiality, and exercise sound judgment is essential.

About Namshi Namshi is the Middle East's largest online fashion shopping hub for women, men, and kids. Since 2011, we have grown to offer an extensive selection of leading brands.<br>We're on a mission to deliver the wardrobe for the region’s change. To ignite a new generation of personal expression through style. We are dynamic, bold, fun, and rebellious, just like the wave of change in our new generation. Everyone has style, and we’re promoting individualism.<br>We encourage every person to be who they are, express it and live it to the max. Through style, to highlight our offering and emphasize our fashion.<br>Namshi is part of the noon Group.<br>About NXTNXT is a 4–6 month full-time postgraduate program designed to launch fresh graduates into account management careers within the fashion industry. As a NXT participant, you'll work directly with leading fashion brands from day one, gaining hands-on exposure to real client relationships, real KPIs, and a real team, not just training exercises. Through structured curriculum, mentorship, and on-the-job coaching, NXT equips you with the tools, frameworks, and industry knowledge to grow into a well-rounded, client-ready Account Manager.<br>Role Overview As an Account Manager, you’ll be the engine behind our partners’ success. You will work closely with Commercial Leads to streamline seller operations, leveraging data-driven insights to fuel growth and foster high-impact collaboration with our partners.<br>Key Responsibilities Assist Category Managers with day-to-day tasks and account operations Oversee various aspects of seller business operations, including: Product selection and assortment planning, Content creation (listings, product descriptions, images), Inventory management, Order fulfillment Analyze sales data and key performance indicators (KPIs) to assess account performance and identify growth opportunities Collaborate with sellers to plan and execute marketing campaigns, including brand launches and visibility initiatives Conduct competitive analysis and benchmarking to inform account strategy and identify market opportunities<br>What you'll need:Bachelor's degree in Business, Marketing, Economics, or a related field0–2 years of experience in ecommerce, account management, retail, or a related field Strong analytical skills with the ability to interpret sales data and KPIsExcellent communication and relationship-building skills Proficiency in Google Workspace tools (Sheets, Docs, Slides, etc.) Familiarity with ecommerce platforms is a plus Detail-oriented with strong organizational and multitasking abilities<br>Who will excel? We’re looking for people with high standards who understand that hard work matters. You need to be relentlessly resourceful and operate with a deep bias for action. We need people with the courage to be fiercely original.

Job Summary<br><br>The Customer Value Management Sr. Lead supports the planning, execution, and optimization of customer value initiatives aimed at increasing customer satisfaction, retention, revenue, and lifetime value. The role works closely with marketing, customer Insights, product team & Sales team to deliver targeted campaigns, data-driven segmentation, and personalized customer experience.<br><br>Key Responsibilities<br><br>Customer Segmentation & Insights<br><br>Support the creation and maintenance of customer segments based on behavior, demographics, product usage, and profitability. Assist in analyzing customer data to identify trends, churn risks, and upsell opportunities. Monitor key customer metrics: throughput, transactions, active days, repeatedenrollment rate and engagement levels. Campaign Planning & Execution Coordinate with marketing teams to design targeted CVM campaigns (e.g., retention, reactivation, upgrade, cross-sell). Support end-to-end campaign execution: briefing, audience selection, testing, rollout, tracking, and reporting. Manage and optimize personalized communication across channels (SMS, app notifications and call center). Data & Performance Analysis Assess campaign performance analysis and generate clear insights with recommendations. Work with analytics teams to test hypotheses, analyze customer journeys, and validate campaign uplift. Prepare weekly and monthly CVM dashboards and business reviews. Customer Lifecycle Management Assist in developing customer lifecycle strategies: onboarding, growth, engagement, and retention. Monitor customer drop-offs across lifecycle stages and propose improvement ideas. Contribute to optimizing loyalty programs and creating value-adding initiatives. Cross-Functional Collaboration Work closely with product teams to drive adoption of features based on customer needs. Coordinate with customer care to identify pain points and opportunities for improving experience. Assist in ensuring customer value initiatives are aligned with commercial and brand strategies. Tools & Technology Use CRM/CVM platforms to pull audiences and track results. Collaborate with IT/data teams to improve campaign automation processes. Contribute to data quality improvement efforts.<br><br>Required Skills & Qualifications<br><br>Education<br><br>Bachelor’s degree in Business, Marketing, Data Science, Economics, or a related field. 3-5 years of experience in similar field<br><br>Technical Skills<br><br>Strong analytical and numerical skills. Proficiency with Excel, Power BI, or similar analytics tools. Basic understanding of CRM/CVM systems. Knowledge of SQL or data visualization tools is a strong plus. Familiarity with customer lifecycle concepts and marketing automation.<br><br>Soft Skills<br><br>High attention to detail and strong organizational skills. Good communication and presentation abilities. A proactive mindset and willingness to learn. Ability to work collaboratively with cross-functional teams. Problem-solving ability and customer-centric thinking.

Company Description multinational company for life insurance has been serving the Middle East region for nearly 65 years and has operated in Egypt for over 23 years, providing smart financial solutions for everyday needs. As the first life insurance company to enter the Egyptian market, the company offers life, accident, and health insurance, retirement planning, and wealth management solutions to more than one million customers. The company is recognized for its ability to design and distribute comprehensive insurance plans and services that support long-term financial security. Met Life Egypt focuses on offering reliable guidance to help individuals and businesses meet their goals and navigate life’s changes with confidence.<br>Role Description This is a full-time, hybrid Life Insurance Specialist role based in Markaz Sohag, with flexibility for partial work from home. The Life Insurance Specialist will consult with prospective and existing customers to assess their financial protection needs, explain Met Life’s insurance and savings products, and recommend suitable solutions. Daily responsibilities include generating and qualifying leads, conducting needs-based sales meetings, preparing tailored proposals, and completing policy applications and documentation in line with company and regulatory standards. The role involves providing ongoing customer service, handling inquiries and policy updates, coordinating with internal teams for underwriting and claims, and maintaining accurate records in the customer relationship management system. The Life Insurance Specialist is also expected to meet sales targets, participate in training and coaching programs, and represent Met Life Egypt professionally in the local market.<br>Qualifications<br> <br>Candidates should possess strong Insurance and Insurance Sales skills, with the ability to explain life and health coverage options clearly and ethically. Candidates should possess solid Sales and Customer Service skills to build trust, manage client relationships, and support customers throughout the policy lifecycle. Candidates should possess foundational Finance knowledge to discuss savings, retirement planning, and wealth management solutions in an accessible way. Candidates should possess effective communication, negotiation, and presentation skills, with the ability to work both independently and as part of a team. Relevant experience in life insurance, financial services, or related fields is preferred, along with familiarity with local regulatory and compliance requirements. A bachelor’s degree in Business, Finance, Economics, or a related discipline is advantageous; equivalent practical experience will also be considered. Proficiency in basic office and CRM software, strong organizational skills, and a results-oriented mindset are beneficial for success in this role.

Company Description Hala HR Consulting is a business solutions company founded in 2016, specializing in high-quality HR services that help organizations achieve their strategic and operational objectives. The company focuses on enhancing workforce capabilities and improving business processes to support clients’ long-term success. Guided by a vision to be a leading HR solutions provider in Egypt, Hala HR Consulting emphasizes partnership, listening, and unbiased support for both organizations and individuals. The firm offers flexible, technology-driven HR solutions that streamline labor demand and supply, ensuring open access to information and personalized service. Its values center on inclusivity, collaboration, and creating opportunities that benefit a broad range of stakeholders.<br>Role Description The Research Director is a full-time, on-site role based in Giza, responsible for leading the research function and shaping evidence-based HR and business solutions. This role oversees the design and execution of market and organizational research projects, from scoping and methodology development to data collection, analysis, and reporting. The Research Director manages a research team, sets quality standards, and ensures that findings are translated into actionable insights and recommendations for clients and internal stakeholders. Daily activities include coordinating with consulting teams, presenting results to leadership and clients, monitoring emerging trends in HR and labor markets, and continuously improving research frameworks and tools. The role also involves building relationships with external partners, maintaining ethical research practices, and contributing to the development of new service offerings based on research and development initiatives.<br>Qualifications<br> Demonstrated expertise in Market Research and Research, with the ability to design and manage complex studies across HR and business domains. Strong Analytical Skills, including quantitative and qualitative analysis, data interpretation, and the ability to translate insights into practical recommendations. Proficiency in Research Design, encompassing methodology selection, sampling, survey and interview design, and validation of research tools. Experience in Research and Development (R&D), especially in developing new frameworks, tools, or solutions based on research findings. Advanced degree in Business, Economics, Social Sciences, Statistics, or a related field; PhD or extensive research leadership experience is an advantage. Proven track record in leading research teams, managing multiple projects, and collaborating with consulting or client-facing functions. Excellent written and verbal communication skills, including the ability to present complex data clearly to non-technical audiences. High level of integrity, commitment to ethical and non-discriminatory research practices, and strong stakeholder management capabilities. Familiarity with HR consulting, labor market dynamics, and the Egyptian business environment is highly beneficial.

Company Description Met Life has been serving the Middle East region for nearly 65 years, including over two decades of operations in Egypt, providing smart financial solutions for everyday needs. As the first life insurance company to enter the Egyptian market, Met Life Egypt offers life, accident, and health insurance, retirement planning, and wealth management solutions to more than one million customers. The company is recognized for its strong distribution capabilities and diverse insurance product portfolio. In response to a rapidly changing world, Met Life Egypt focuses on providing reliable guidance to help individuals and businesses meet their financial goals and navigate life’s challenges. Joining Met Life Egypt means contributing to a trusted brand with a long-standing commitment to customer-centric financial protection and planning.<br>Role Description The Sales Insurance role at Met Life Egypt is a full-time, hybrid position based in Cairo, Egypt, with some flexibility for working from home. The role involves identifying prospective clients, presenting appropriate insurance and financial solutions, and guiding customers through the process of selecting life, accident, health, retirement, and wealth management products. Responsibilities include understanding client needs, preparing tailored proposals, managing policy applications, and maintaining ongoing relationships to support renewals and cross-selling opportunities. The Sales Insurance professional will collaborate with internal teams and insurance brokers, ensure compliance with company policies and regulatory requirements, and use CRM tools to track sales activities and customer interactions. The role also includes providing high-quality customer service by responding to inquiries, resolving issues, and delivering clear, accurate information about Met Life’s offerings.<br>Qualifications<br> <br>Foundational knowledge and practical experience in Insurance and Insurance Brokerage, with the ability to explain and position life, accident, health, and retirement products. Background in Finance or financial services, including basic understanding of wealth management, risk, and return to support client recommendations. Strong Communication and Customer Service skills, including the ability to build trust, listen actively, and provide clear, respectful guidance to diverse customers. Proven sales aptitude, target-orientation, and ability to manage a pipeline of leads and opportunities. Comfort using digital tools and CRM systems to document interactions and manage client information. Ability to work effectively in a hybrid environment, collaborating on-site in Cairo and independently from home. Bachelor’s degree in Business, Finance, Economics, or a related field is preferred, or equivalent relevant experience. Previous experience in insurance sales or financial advisory roles in Egypt or the region is an advantage. Proficiency in Arabic and working knowledge of English to engage with customers and internal stakeholders.