Doorman Jobs - Cairo Egypt

<p><h4>Position summary</h4> <p>Our utility cleaners play an important role in support of a number of vital hotel functions. At our hotels these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dish washing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it takes to get the job done.</p> <p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager.</p> <p>Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualifications</h4> <p><strong>Education:</strong> No high school diploma or G.E.D. equivalent.</p> <p><strong>Related work experience:</strong> No related work experience.</p> <p><strong>Supervisory experience:</strong> No supervisory experience.</p> <p><strong>License or certification:</strong> None</p> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service.</p> <p>If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>Position summary</h4> <p>Our utility cleaners play an important role in support of a number of vital hotel functions. At our hotels these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dish washing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it takes to get the job done.</p> <p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager.</p> <p>Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualifications</h4> <ul> <li>Education: No high school diploma or G.E.D. equivalent.</li> <li>Related work experience: No related work experience.</li> <li>Supervisory experience: No supervisory experience.</li> <li>License or certification: None.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p> <p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>Position summary</h4> <p>Our utility cleaners play an important role in support of a number of vital hotel functions. At our hotels, these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dishwashing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it takes to get the job done.</p> <p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager.</p> <p>Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualifications</h4> <p><strong>Education:</strong> No high school diploma or G.E.D. equivalent.</p> <p><strong>Related work experience:</strong> No related work experience.</p> <p><strong>Supervisory experience:</strong> No supervisory experience.</p> <p><strong>License or certification:</strong> None.</p> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p> <p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>Position summary</h4> <p>Our utility cleaners play an important role in support of a number of vital hotel functions. At our hotels these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dish washing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it takes to get the job done.</p> <p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager.</p> <p>Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualifications</h4> <p><strong>Education:</strong> No high school diploma or G.E.D. equivalent.<br> <strong>Related work experience:</strong> No related work experience.<br> <strong>Supervisory experience:</strong> No supervisory experience.<br> <strong>License or certification:</strong> None</p> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.</p> <p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p> <p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz-Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p> <p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>Position summary<\/h4>\n<p>Our utility cleaners play an important role in support of a number of vital hotel functions. At our hotels these associates may work across departments (e.g., kitchen, food and beverage, laundry) to support cleaning needs. Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dish washing machines, hand wash stations, linen washers and dryers), or transporting dishware or linens across the hotel, these associates do whatever it takes to get the job done.<\/p>\n<p>No matter what position you are in, there are a few things that are critical to success \u2013 creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager.<\/p>\n<p>Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by supervisors.<\/p>\n<h4>Preferred qualifications<\/h4>\n<p><strong>Education:<\/strong> No high school diploma or G.E.D. equivalent.<\/p>\n<p><strong>Related work experience:<\/strong> No related work experience.<\/p>\n<p><strong>Supervisory experience:<\/strong> No supervisory experience.<\/p>\n<p><strong>License or certification:<\/strong> None<\/p>\n<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<\/p>\n<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of \"Wonderful Hospitality. Always.\" by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels.<\/p>\n<p>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p>\n<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J. Willard Marriott.<\/p>\n<p>Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment.<\/p>\n<p>In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p><\/p><p><\/p>

✅ Minimum 2–3 years of hands-on experience as a Social Media Specialist.✅ Previous experience in the furniture, manufacturing, or home décor industry is preferred.✅ Proven experience working on-site as part of an in-house marketing team.✅ Strong skills in content planning, social media management, campaign execution, and performance analysis.✅ Ability to create creative content ideas and coordinate product photography and video shoots.✅ Good knowledge of Meta Business Suite and paid advertising campaigns.✅ Ability to write engaging Arabic and English captions<p><strong>Additional Details</strong></p><ul><li>Number of vacancies: 1</li><li>Shift system: Morning shifts only</li><li>Benefits: Health insurance, social insurance, housing, overtime</li></ul>

✅ Minimum 2–3 years of hands-on experience as a Social Media Specialist.✅ Previous experience in the furniture, manufacturing, or home décor industry is preferred.✅ Proven experience working on-site as part of an in-house marketing team.✅ Strong skills in content planning, social media management, campaign execution, and performance analysis.✅ Ability to create creative content ideas and coordinate product photography and video shoots.✅ Good knowledge of Meta Business Suite and paid advertising campaigns.✅ Ability to write engaging Arabic and English captions<p><strong>Additional Details</strong></p><ul><li>Number of vacancies: 1</li><li>Shift system: morning only</li><li>Benefits: health insurance, social security, housing, overtime</li></ul>

Belvira Residence is a boutique hotel opening in New Cairo, working alongside Belvira Serviced studios. We're hiring Front Desk Agent to run guest operations across both properties.:Responsibilities Check guests in and out at Belvira House and coordinate arrivals/departures for the Belvira Residence studios Collect guest IDs at check-in, ensure the registration form is fully completed, and review all entered data for accuracy before filing Answer phone, WhatsApp, and walk-in inquiries; handle guest requests and resolve issues during the shift Take and confirm reservations; keep the booking calendar accurate across both properties Send pre-arrival, in-stay, and post-stay guest messages Respond to OTA  and send review requests after checkout Log guest preferences and stay history to recognize returning guests Complete the shift handover log for a clean pass to the next agent Escalate anything outside your authority to the Manager Assign the daily housekeeping task list and check completed rooms; coordinate with the on-site caretaker on maintenance or access needs <p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 2</li><li>نظام الورديات: صباحية و مسائية</li></ul>

Proven experience in same position for 1 year at least.<br><br>Strong knowledge in Hot and Gard-Manger sections.<br><br>Salary 13000:17000 LE per month.<br><br>Note, Egyptians only.

<p>The Housekeeper/Office Cleaner is responsible for maintaining the cleanliness, hygiene, organization, and overall appearance of the office. The role includes daily, weekly, and monthly cleaning activities while ensuring the safe use and storage of cleaning materials and compliance with occupational health and safety procedures.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><p>Daily Cleaning Duties</p><ul><li>Sweep, vacuum, and mop all office floors using appropriate cleaning materials. Pay particular attention to corners, wall edges, and difficult-to-reach areas.</li><li>Remove dust from windows, ceilings, furniture, and office surfaces.</li><li>Clean and disinfect desks, tables, cabinets, shelves, chairs, couches, and other furniture.</li><li>Clean and disinfect frequently touched items, including door handles, telephones, and keyboards.</li><li>Carefully clean computer screens, printers, photocopiers, fax machines, and other office equipment using suitable materials.</li><li>Empty waste bins and remove paper and other office waste. Replace garbage bags and transfer waste to the designated disposal area.</li><li>Clean and disinfect toilets, washbasins, mirrors, walls, and other sanitary facilities. Refill soap, tissue paper, paper towels, and other restroom supplies.</li><li>Clean exterior doors and polish office signs.</li><li>Maintain the cleanliness of both public and private office areas.</li><li>Arrange furniture and organize office spaces when required.</li><li>Report any cleaning, maintenance, equipment, or supply-related problems to the supervisor.</li></ul><p>Weekly Cleaning Duties</p><ul><li>Clean and disinfect doors, windows, door thresholds, and interior and exterior glass.</li><li>Conduct deep cleaning of floors, toilets, chairs, couches, and curtains. Use steam-cleaning equipment and suitable disinfectants when required.</li></ul><p>Monthly Cleaning Duties</p><ul><li>Support or coordinate pest and rodent-control activities using approved products that are safe for people.</li><li>Participate in scheduled deep-cleaning activities as instructed.</li><li>Record working hours and completed services on the required attendance or timesheet.</li></ul><p>Safety and General Responsibilities</p><ul><li>Use vacuum cleaners, floor mops, steam cleaners, and other cleaning equipment properly.</li><li>Use cleaning chemicals and disinfectants safely and according to instructions.</li><li>Store cleaning materials and chemicals securely.</li><li>Wear appropriate personal protective equipment, including gloves and masks when required.</li><li>Respond appropriately to urgent cleaning incidents, spills, or hygiene issues.</li><li>Follow management instructions and complete assigned tasks within the required schedule.</li><li>Inform the supervisor about additional supplies, repairs, or cleaning requirements.</li><li>Cooperate with colleagues to maintain service quality and workplace cleanliness.</li><li>Protect the confidentiality and privacy of any information observed while working inside the office.</li><li>Perform any other cleaning-related duties assigned by the supervisor.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Ability to read and follow basic cleaning and safety instructions.</li><li>Previous experience as an office cleaner, housekeeper, janitor, or facility cleaner is preferred.</li><li>Knowledge of cleaning materials, disinfectants, and cleaning equipment.</li><li>Understanding of safe chemical handling and storage procedures.</li><li>Awareness of occupational health, hygiene, and workplace safety requirements.</li><li>Ability to perform physical cleaning duties, including standing, bending, lifting light items, and moving furniture when required.</li><li>Ability to work independently and complete tasks according to schedule.</li><li>Strong attention to cleanliness and detail.</li><li>Honest, reliable, punctual, and respectful.</li><li>Ability to maintain confidentiality and behave discreetly inside the workplace.</li><li>Good communication and cooperation skills.</li><li>Willingness to wear the required uniform and personal protective equipment.</li><li>Flexibility to perform weekly deep-cleaning duties during weekends when required.</li><li>Ability to respond quickly to urgent cleaning or hygiene situations.</li></ul>

<p>THE POSITION To oversee and direct all aspects of Guest Relations to maximize guest satisfaction. KEY ROLES &amp; RESPONSIBILITIES Ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure Ensure all members consistently receive all benefits, and repeat guests and other VIP s receive special recognition and service Meet and greet VIP guests personally Liaise closely with Concierge and Butler for Hotel events, restaurant promotions, Limousine requirements and special VIP requests or preparations. Prepare compendiums prior guest arrival and check-into system if necessary Maintain close contact with Airport Concierge for new arrivals and departures Update and maintain repeat guest history system Promote Inter-Hotel sales and in-house facilities Send prepared welcome cards and amenities to room prior to guest arrival Attend to special requests by guests Handle guest complaints and refer them as necessary, follow up on corrective action Review arrival lists for all arrivals and VIPs to check room allocations, amenities, and special requests Prepare requisitions for amenities on a timely basis Performs related duties and special projects assigned</p><p><strong>Desired Candidate Profile</strong></p><h3>Required Qualifications:</h3> Associate degree or diploma in Hotel Management, Hospitality, or equivalent professional qualification Minimum 2 years of professional experience in Guest Relations, Front Desk Operations, or Customer Service roles within a hospitality environment Fluent English language proficiency (written and verbal). Excellent interpersonal and communication skills with the ability to engage diverse guests and colleagues Strong organizational and time management abilities with meticulous attention to detail Demonstrated ability to manage stress effectively and remain resilient in fast-paced environments Proven team collaboration skills and a genuine commitment to supporting colleagues Professional presentation standards and impeccable personal grooming habits Proficiency with hotel property management systems and basic computer applications <h3>Preferred Qualifications:</h3> Experience with Opera property management system or similar hospitality software Certification in hospitality customer service or guest relations Experience in a luxury or upscale hotel environment Demonstrated initiative in creating personalized guest experiences and identifying service opportunities Strong conflict resolution and problem-solving capabilities Cultural awareness and sensitivity in a multicultural workplace setting

<p>Ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure</p><p>Ensure all members consistently receive all benefits, and repeat guests and other VIP s receive special recognition and service</p><p>Meet and greet VIP guests personally</p><p>Liaise closely with Concierge and Butler for Hotel events, restaurant promotions, Limousine requirements and special VIP requests or preparations.</p><p>Prepare compendiums prior guest arrival and check-into system if necessary</p><p>Maintain close contact with Airport Concierge for new arrivals and departures</p><p>Update and maintain repeat guest history system</p><p>Promote Inter-Hotel sales and in-house facilities</p><p>Send prepared welcome cards and amenities to room prior to guest arrival</p><p>Attend to special requests by guests</p><p>Handle guest complaints and refer them as necessary, follow up on corrective action</p><p>Review arrival lists for all arrivals and VIPs to check room allocations, amenities, and special requests</p><p>Prepare requisitions for amenities on a timely basis</p><p>Performs related duties and special projects assigned</p><p><strong>Desired Candidate Profile</strong></p><p>Associate degree or diploma in Hotel Management, Hospitality, or equivalent professional qualification</p><p>Minimum 2 years of professional experience in Guest Relations, Front Desk Operations, or Customer Service roles within a hospitality environment</p><p>Fluent English language proficiency (written and verbal).</p><p>Excellent interpersonal and communication skills with the ability to engage diverse guests and colleagues</p><p>Strong organizational and time management abilities with meticulous attention to detail</p><p>Demonstrated ability to manage stress effectively and remain resilient in fast-paced environments</p><p>Proven team collaboration skills and a genuine commitment to supporting colleagues</p><p>Professional presentation standards and impeccable personal grooming habits</p><p>Proficiency with hotel property management systems and basic computer applications</p><p>Experience with Opera property management system or similar hospitality software</p><p>Certification in hospitality customer service or guest relations</p><p>Experience in a luxury or upscale hotel environment</p><p>Demonstrated initiative in creating personalized guest experiences and identifying service opportunities</p><p>Strong conflict resolution and problem-solving capabilities</p><p>Cultural awareness and sensitivity in a multicultural workplace setting</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p><strong>THE POSITION</strong></p><br><p>To oversee and direct all aspects of Guest Relations to maximize guest satisfaction.</p><br><p><strong>KEY ROLES &amp; RESPONSIBILITIES</strong></p><br><ul><li>Ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure</li><li>Ensure all members consistently receive all benefits, and repeat guests and other&nbsp;VIP’s receive special recognition and service</li><li>Meet and greet VIP guests personally</li><li>Liaise closely with Concierge and&nbsp;Butler&nbsp;for Hotel events, restaurant promotions, Limousine requirements and special&nbsp;VIP&nbsp;requests or preparations.</li><li>Prepare compendiums prior guest arrival and check-into system if necessary</li><li>Maintain close contact with Airport Concierge for new arrivals and departures</li><li>Update and maintain repeat guest history system</li><li>Promote Inter-Hotel sales and in-house facilities</li><li>Send prepared welcome cards and amenities to room prior to guest arrival</li><li>Attend to special requests by guests</li><li>Handle guest complaints and refer them as necessary, follow up on corrective action</li><li>Review arrival lists for all arrivals and VIPs to check room allocations, amenities, and special&nbsp;requests</li><li>Prepare requisitions for amenities on a timely basis</li><li>Performs related duties and special projects assigned</li></ul><br>Qualifications<br><br><p>**Required Qualifications:**</p><br><ul><li>Associate degree or diploma in Hotel Management, Hospitality, or equivalent professional qualification</li><li>Minimum 2 years of professional experience in Guest Relations, Front Desk Operations, or Customer Service roles within a hospitality environment</li><li><strong>Fluent English language proficiency (written and verbal).&nbsp;</strong></li><li>Excellent interpersonal and communication skills with the ability to engage diverse guests and colleagues</li><li>Strong organizational and time management abilities with meticulous attention to detail</li><li>Demonstrated ability to manage stress effectively and remain resilient in fast-paced environments</li><li>Proven team collaboration skills and a genuine commitment to supporting colleagues</li><li>Professional presentation standards and impeccable personal grooming habits</li><li>Proficiency with hotel property management systems and basic computer applications</li></ul><p>**Preferred Qualifications:**</p><br><ul><li>Experience with Opera property management system or similar hospitality software</li><li>Certification in hospitality customer service or guest relations</li><li>Experience in a luxury or upscale hotel environment</li><li>Demonstrated initiative in creating personalized guest experiences and identifying service opportunities</li><li>Strong conflict resolution and problem-solving capabilities</li><li>Cultural awareness and sensitivity in a multicultural workplace setting</li></ul><br>Additional Information<br><br><p>experience is an asset<br>Prior experience working with Opera or a related system<br>Fluency in English<br>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity &amp; Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <h4>The position</h4> <p>To oversee and direct all aspects of Guest Relations to maximize guest satisfaction.</p> <h4>Key roles & responsibilities</h4> <ul> <li>Ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure</li> <li>Ensure all members consistently receive all benefits, and repeat guests and other VIP’s receive special recognition and service</li> <li>Meet and greet VIP guests personally</li> <li>Liaise closely with Concierge and Butler for hotel events, restaurant promotions, limousine requirements and special VIP requests or preparations</li> <li>Prepare compendiums prior guest arrival and check-into system if necessary</li> <li>Maintain close contact with Airport Concierge for new arrivals and departures</li> <li>Update and maintain repeat guest history system</li> <li>Promote inter-hotel sales and in-house facilities</li> <li>Send prepared welcome cards and amenities to room prior to guest arrival</li> <li>Attend to special requests by guests</li> <li>Handle guest complaints and refer them as necessary, follow up on corrective action</li> <li>Review arrival lists for all arrivals and VIPs to check room allocations, amenities, and special requests</li> <li>Prepare requisitions for amenities on a timely basis</li> <li>Perform related duties and special projects assigned</li> </ul> <h4>Qualifications</h4> <p><strong>Required qualifications:</strong></p> <ul> <li>Associate degree or diploma in Hotel Management, Hospitality, or equivalent professional qualification</li> <li>Minimum 2 years of professional experience in Guest Relations, Front Desk Operations, or Customer Service roles within a hospitality environment</li> <li>Fluent English language proficiency (written and verbal)</li> <li>Excellent interpersonal and communication skills with the ability to engage diverse guests and colleagues</li> <li>Strong organizational and time management abilities with meticulous attention to detail</li> <li>Demonstrated ability to manage stress effectively and remain resilient in fast-paced environments</li> <li>Proven team collaboration skills and a genuine commitment to supporting colleagues</li> <li>Professional presentation standards and impeccable personal grooming habits</li> <li>Proficiency with hotel property management systems and basic computer applications</li> </ul> <p><strong>Preferred qualifications:</strong></p> <ul> <li>Experience with Opera property management system or similar hospitality software</li> <li>Certification in hospitality customer service or guest relations</li> <li>Experience in a luxury or upscale hotel environment</li> <li>Demonstrated initiative in creating personalized guest experiences and identifying service opportunities</li> <li>Strong conflict resolution and problem-solving capabilities</li> <li>Cultural awareness and sensitivity in a multicultural workplace setting</li> </ul> <h4>Additional information</h4> <ul> <li>Experience is an asset</li> <li>Prior experience working with Opera or a related system</li> <li>Fluency in English</li> </ul> <h4>Your team and working environment</h4> <p>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p> <h4>Our commitment to diversity & inclusion</h4> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p>Position assists the Manager in the execution of meetings and events and driving the implementation of the brand service strategy and brand initiatives. Works to meet customer needs at meetings and events and assists in growing event revenues. Handles issues and conflicts that may arise duing meetings or events. Conducts daily walk-through of banquet floor to drive client satisfaction and maintain quality standards.</p><p>CORE WORK ACTIVITIES</p><p>Assisting in Managing Meetings and Special Events Operations</p><p>Researches and analyzes new products, pricing and services of competition. Reviews scheduled events and troubleshoot potential challenges/conflicts. Assists in coordinating all groups that will impact property operations. Assists in overseeing cleaning and maintenance of meeting space and corresponding heart of the house areas. Assists in overseeing furniture and equipment maintenance and that inventory levels are kept in accordance to corporate guidelines. Assists in the execution of brand service initiatives in event management areas. Conducts daily walk-through of banquet floor to drive client satisfaction and maintain quality standards.</p><p>Assisting in Budgets and Finances</p><p>Develops working relationships with outside vendors and establishes prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property. Assists in creating the annual banquet budget.</p><p>Driving Exceptional Customer Service</p><p>Creates an atmosphere in all event management operations areas that meets or exceeds guest expectations. Consult with customers in order to determine objectives and requirements for events such as meetings, conferences, and conventions.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience High school diploma or GED; 2 years experience in the event management, food and beverage, sales and marketing, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the event management, food and beverage, sales and marketing, or related professional area.</p>

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As an in room dining order taker, and working properly – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p> <h4>Here's what you'll do during a typical day:</h4> <ul> <li>Promptly answer room service calls, announce any specials, promote menu items and answer questions regarding preparation methods.</li> <li>Document orders, repeat items back to callers to ensure accuracy and quote expected arrival time with speed and accuracy.</li> <li>Immediately input order information into point of sale system, allowing kitchen staff to begin preparation; note any special requests clearly.</li> <li>Give food server hard copy of check to be delivered with order.</li> <li>Process payment for orders upon return of the room service server.</li> <li>Comply with accounting guidelines regarding receipt of payments, check total verification, tip disbursement, cash drawer and house bank management.</li> <li>Respond to guest complaints in a positive manner, negotiate a compromise and implement solution.</li> <li>Perform general cleaning tasks to adhere to health and safety standards.</li> <li>Keep work area clean and organized.</li> <li>Complete other duties as assigned by supervisor.</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: a passion for spreading the light and warmth of hospitality. Acting with integrity and always doing the right thing. Inspiring others through leadership. A belief that teamwork drives the best outcomes. A sense of ownership and accountability. And a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p> <h4>Requirements:</h4> <ul> <li>Basic knowledge of food and beverage preparations and service standards.</li> <li>Knowledge of all menu items.</li> <li>Ability to remember, recite and promote the variety of menu items.</li> <li>Basic knowledge of English language sufficient to understand inquiries from customers and communicate preparation methods.</li> <li>Ability to operate a keyboard to input point of sale procedures to pre-check, input order and close out the check.</li> </ul> <h4>How we’ll help you thrive</h4> <p>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our team members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:</p> <ul> <li>Incredible travel perks – enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program.</li> <li>Paid parental leave – because family matters. We offer paid leave for eligible team members, including partners and adoptive parents.</li> <li>Crisis concierge – in times of loss, our crisis concierge offers a single, compassionate point of contact for both practical support and emotional care.</li> <li>Mental health resources – your wellbeing comes first. Through our Care for All hub, we provide resources to help our team members to care for themselves and their loved ones. In many countries, eligible team members receive free counseling and support through our Employee Assistance Program (EAP).</li> </ul> <p><em>*Benefits availability may vary depending on team member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.</em></p> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>

Sales and Marketing Manager<br><br>Egypt<br><br>About Kerten Hospitality<br><br>Kerten Hospitality (KH) is an end-to-end lifestyle hospitality operator creating bespoke destinations, lodging, experiences and communities while optimising operations and driving profitability for savvy investors with a strong commitment to sustainability. KH transforms destinations through impactful partnerships with Lodging, Food & Beverage, Retail, Entertainment, Art and Wellness brands with a focus on building Ecosystems, and unique community-centric destinations, which connect International & local travellers. The Group’s current pipeline of lodging includes projects in numerous countries in the Middle East, Europe, and North Africa region. An expanding development pipeline of more than 55 lodging projects representing over 4,500 keys planned across our international development pipeline.<br><br>Our Impact Every destination we develop and every concept we bring to life is driven by purpose and rooted in ESG, locality, sustainability, innovation, meaningful collaborations, that nurture ecosystems supporting community growth, guided by our values of Connection, Curation, Innovation, and Leading the Way.<br><br>About The Properties<br><br>The House Residence Fouka Bay: The House Residence Fouka Bay is a beachfront lifestyle destination located along Egypt’s Mediterranean coast, approximately 200 km west of Alexandria and within easy reach of Cairo. The property features 40 fully serviced rooms, complemented by curated F&B outlets, vibrant communal spaces, and extensive landscaped areas. Guests can enjoy swimming pools distributed throughout the resort, water-sport activities, event and celebration spaces, and a lively clubhouse atmosphere. The House Residence Fouka Bay blends relaxed luxury with warm hospitality, positioning itself as a seasonal lifestyle hub for families and leisure travelers seeking a distinctive coastal escape.<br><br>D-Bay by Cloud 7 is a beachfront destination located along Egypt’s North Coast, approximately 180 km west of Alexandria. The property comprises 30 seaside cabanas and features one signature restaurant, Charcood, offering a relaxed yet vibrant dining experience by the sea. Designed as a Cloud 7 lifestyle concept, D-Bay delivers a laid-back coastal atmosphere, combining casual luxury, curated experiences, and warm hospitality for leisure-focused travelers.<br><br>Fouka Bay Bungalows by Cloud 7 is a tranquil lagoon-side retreat set within Fouka Bay on Egypt’s Mediterranean coast. The property features 32 cabanas/bungalows beautifully positioned around an outstanding lagoon and is complemented by one restaurant, Joontos. Designed for relaxed stays, the bungalows offer a serene lifestyle experience that blends nature, comfort, and Cloud 7’s signature approach to effortless hospitality.<br><br>Il Monte Galala by Cloud 7 is a vibrant lagoon-centric lifestyle destination located in Sokhna, along the Red Sea coast, just 75 minutes from Cairo. The property features 153 thoughtfully designed cabanas, set around stunning crystal lagoons and complemented by curated F&B outlets, recreational facilities, and lively communal spaces. Designed as a year-round getaway, Il Monte Galala blends unique architecture, nature-driven design, and Cloud 7’s signature effortless hospitality. Positioned as a social and experience-led resort, it caters to families, couples, and young-at-heart travelers seeking a distinctive escape combining relaxation, activities, and a strong sense of community.<br><br>About The Role<br><br>KEY RESPONSIBILITIES<br><br>Develop and implement the hotel’s Sales & Marketing strategy in line with business objectives, brand positioning, and revenue targets. Drive business development across key market segments, including corporate, leisure, groups, events, and travel trade. Build and maintain strong relationships with key clients, partners, travel agents, corporate accounts, and relevant stakeholders. Lead sales activities from prospecting and client acquisition through negotiation, contracting, and account management. Develop and execute marketing campaigns, promotions, partnerships, and initiatives to increase brand awareness and generate demand. Oversee the hotel’s digital marketing presence, including social media, online campaigns, website content, and other digital channels. Conduct market and competitor analysis to identify trends, opportunities, and areas for commercial growth. Work closely with Revenue and Reservations to optimize pricing, distribution, occupancy, and overall revenue performance. Coordinate PR, media, content creation, events, and brand activations in line with the hotel’s positioning. Prepare and manage sales and marketing plans, budgets, forecasts, reports, and performance analysis. Represent the hotel at trade shows, industry events, networking functions, and sales activities. Collaborate with Operations, F&B, Finance, and other departments to ensure a consistent guest and client experience. Monitor sales and marketing KPIs and ensure achievement of departmental revenue and performance targets.<br><br>Experience & Skills<br><br>Previous experience in a Sales & Marketing management role within the hospitality industry. Strong understanding of hotel sales, marketing, distribution, digital channels, and revenue generation strategies. Proven experience in business development, account management, marketing campaigns, and brand positioning. Strong commercial mindset with the ability to identify and convert revenue opportunities. Excellent communication, negotiation, presentation, and relationship-building skills. Experience with digital marketing, social media, PR, and promotional activities. Strong analytical and organizational skills with the ability to manage budgets, forecasts, and multiple priorities. Familiarity with CRM systems, hotel systems, digital marketing platforms, and sales reporting tools. Good knowledge of the local and international hospitality and travel markets. Fluent in English and Arabic<br><br>JOINING OUR TEAM MEANS<br><br>Competitive Compensation: A rewarding package tailored to your experience. Career Growth: Opportunities for advancement within our dynamic organisation. Inclusive Environment: A vibrant and inclusive workplace that encourages collaboration. Shared Purpose: Working with passionate people who live our values every day — connecting, innovating, curating, and leading the way together.<br><br>Apply CRAFT YOUR CAREER. - Kerten Hospitality

<p><h4>About JLL</h4> <p>JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.</p> <h4>Role Overview</h4> <p>This role is primarily a hosting role requiring standing, walking and hosting visitors during the course of the day (1 hour at a time minimum). The role is based in the lobby, reception areas across the building and meeting room floors where moving around the floor is a necessity to ensure each meeting room is attended to (up to 20 meeting rooms per floor) and visitors are hosted to their meeting rooms.</p> <h4>Working Hours</h4> <p>Core service hours of Guest Services are 07:00-18:00. These hours are covered by the team on a shift rota basis, working Monday to Friday, 40 hours per week.</p> <h4>What Your Day-to-Day Will Look Like</h4> <ul> <li>Adaptable to work with a hybrid approach throughout the guest services operation including main building reception, internal reception spaces and guest services hub.</li> <li>Communicate effectively with peers and the management team, displaying accuracy and attention to detail both in verbal and written communication.</li> <li>Maintain a strong awareness of business activity communicating all updates with team members.</li> <li>Communicate to the Guest Services Team Leader/Supervisor any new, ongoing or potential issues and complaints so that they are addressed accordingly.</li> <li>Liaise with other departments, namely security, facilities, and hospitality services.</li> <li>Ensure security and health and safety procedures are adhered to at all times.</li> <li>Ensure that all visitors experience service excellence consistently, providing a warm, courteous and prompt welcome on arrival and throughout the client journey.</li> <li>Host the main reception area energising the space and creating lasting impressions.</li> <li>Provide an information service for the local area and liaise as a point of contact between clients and hosts, enhancing service with a concierge approach.</li> <li>Fluency in dealing with both internal and external VIPs to constantly recognise and deliver service excellence.</li> <li>Liaise with PA/EA teams, clients and visitors providing excellent customer service – creating “wow” moments when the opportunity arises.</li> <li>Ensure that the visitor and client spaces are immaculate at all times, taking ownership of the space and reporting issues appropriately.</li> <li>Proactively deal with enquiries and requests in person, via the telephone or email, in a timely and professional manner.</li> <li>Use empowerment for problem resolution whilst enhancing visitor and client experience.</li> </ul> <h4>Desired or Preferred Experience and Technical Skills</h4> <ul> <li>At least 1 year of experience within a front of house role in a corporate environment, 5-star hotel, members club or flagship airline.</li> <li>Self-motivated individual committed to service excellence.</li> <li>Possesses an operational knowledge of all reception services and standard operating procedures, together with in-house meeting reservations procedures, and other internal/external communication methods.</li> <li>Ability to demonstrate empathy, excellent customer service and practical skills.</li> </ul> <h4>Required Skills and Experience</h4> <ul> <li>Skilled in guest/client service and confident in striving for excellence.</li> <li>Operational knowledge of all reception services and standard operating procedures.</li> <li>Excellent organisational skills and good attention to detail.</li> <li>Computer literate including MS Office.</li> <li>Ability to use own initiative and take ownership.</li> <li>Professional and high standard telephone etiquette.</li> <li>Excellent and positive “can do” attitude and a great team player and supporter.</li> <li>Able to work in a busy and pressurised environment providing a discreet and personalised service.</li> </ul> <h4>Location</h4> <p>On-site – Cairo, Egypt</p> <h4>Additional Information</h4> <p>If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!</p> <p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.</p> <h4>Equal Opportunity Employer Statement</h4> <p>Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally, the personal information we collect from you is for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with an appropriate level of security and keep it for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.</p> <p>Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.</p></p><p></p>

<p><p>JLL empowers you to shape a brighter way.</p> <p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.</p> <p>We are looking for a workplace experience ambassador for our integrated facility management business line.</p> <h4>About JLL</h4> <p>We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.</p> <p>If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!</p> <h4>Role purpose</h4> <p>The workplace experience ambassador team are the owners of the internal and external visitor experience. The role exists to provide the highest possible standards of engagement with our internal and external customers through all front-of-house and meeting & event services. Whilst providing front of house services is a key deliverable, the team is also responsible for standards of presentation, administration and delivery of all meeting and events services and areas, so will work in a variety of settings. Building ambassadors must be customer and quality obsessed, demonstrate a high level of security awareness at all times and have clear knowledge of all onsite emergency and evacuation procedures.</p> <h4>What this job involves</h4> <ul> <li>Take ownership of the internal and external visitor experience, to ensure all interactions leave the customer with a positive, memorable experience</li> <li>Delivery of all core front of house services such as sign-in, badging, luggage, lost and found and deliveries</li> <li>Receive, direct and relay telephone, email and other queries via front of house</li> <li>Greet, assist and direct candidates, new hires, visitors and the general public appropriately</li> <li>Continual awareness of all onsite events, to ensure visitor experience is personalised and optimised</li> <li>Proactively contribute to maintaining the highest standards of presentation and functionality across the identified front of house and meeting and event areas, with great attention to detail</li> <li>Undertake physical setup of meeting and event spaces, in line with team guidelines and EHS considerations</li> <li>Monitor meeting room environments including furniture, signage, equipment, temperature, fabric and consumables, ensuring fine detail is captured</li> <li>Create and efficiently maintain up-to-date outlook, conference room finder and SharePoint room booking systems for the identified meeting and event spaces</li> <li>High awareness of local area services such as shops, restaurants, hotels and transport, in order to support customers</li> <li>Daily liaison with one-team partners such as security and janitorial teams on the coordination of meetings and events</li> <li>Provide timely, accurate and personalized response to meetings and events enquiries</li> <li>Work flexibly in different settings as part of the team</li> <li>Coordinate the daily updating of room booking displays in line with local and regional processes</li> <li>Play a key part in supporting onsite space audits and walk-the-store processes</li> <li>Support and cover other facilities team services as required, such as trouble ticket requests, incoming and outgoing mail and courier services, site inspections, and one-off or administrative tasks</li> <li>Every day is different, and in all these activities, we’d encourage you to show your ingenuity.</li> </ul> <h4>Sounds like you? To apply you need to be / have:</h4> <ul> <li>Experience in reception, concierge or related field</li> <li>Previous catering or hospitality experience is desirable</li> <li>Excellent people skills and ability to interact with a wide range of client staff and demands</li> <li>Previous experience of working within a high profile corporate environment</li> <li>Facilities management exposure would be beneficial</li> <li>Fluency in English and local language</li> <li>Strong PC literacy and proven ability to manage daily activities using various systems</li> <li>Very high attention to detail</li> <li>Outstanding customer service skills with the ability and confidence in communicating to customers at all levels, both written and verbal</li> <li>Ability to maintain professionalism at all times and be an ambassador of the team</li> <li>Be an excellent team player with the want to go above and beyond for each other</li> </ul> <h4>What you can expect from us</h4> <p>You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.</p> <p>Our total rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.</p> <p>Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.</p> <p><strong>Location:</strong><br> On-site – Cairo, EGY</p> <p><strong>Job tags:</strong><br> Hiring</p> <p>If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!</p> <p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.</p> <p>Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.</p> <p>Jones Lang LaSalle (“JLL”) is an equal opportunity employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may request an accommodation through the appropriate channels. Please direct any other general recruiting inquiries to the company’s contact resources.</p></p><p></p>

<p><h4>About Four Seasons:</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location:</h4> <p>Seaside glamour on the Egyptian Riviera; with Egyptian underpinnings and a sleek waterfront setting, our resort-style hotel embodies modern Alexandria and its unique cosmopolitan flare. On one side, the Mediterranean Sea glistens in the sun; on the other, a dynamic metropolis buzzes with life. This stunning resort-style hotel opened in June 2007 and has a combination of classic hotel design and modern and contemporary beach suites and villas. Our hotel is connected to a shopping mall, it has 154 rooms including 31 suites, 30 beach suites and 6 villas with private pools, a private beach, a sea water infinity beach pool and a heated indoor pool, spa and fitness center, and 10 food and beverage venues including an open-air 350 seat beach restaurant.</p> <h4>About the role</h4> <p>Four Seasons Hotel Alexandria is looking for a Concierge Agent who can respond to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.</p> <h4>What you will do</h4> <li>Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in an accurate and timely manner making recommendations based on local knowledge and hotel practices.</li> <li>Processes packages, faxes, messages, and mail, which may be either outgoing or incoming in an accurate and timely manner.</li> <li>Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.</li> <li>Works harmoniously and professionally with co-workers and supervisors.</li> <li>Assure that desk collateral and information for restaurants, museums, attractions, maps, and other local attractions are updated and current. Knows what activities are available in the city (theatre, sports, concerts, shows, special exhibits, sightseeing) and establishes close contacts with vendors in these areas in order to provide information, ticketing, and reservations for guests.</li> <li>Stores and retrieves guest luggage and packages.</li> <li>Utilizes a variety of software programs to accurately input special arrangements the guest has made and to assure proper billing.</li> <li>Assists with responsibilities and duties in the absence of or due to heavy volume in the areas of the Bell stand, Business Center, and lobby coverage.</li> <li>Provide basic trouble-shooting support for in-room services such as internet, TV movies, games, and web service.</li> <h4>What you will bring</h4> <li>Reading, writing and oral proficiency in the English language.</li> <li>Fluency in a language other than English strongly preferred.</li> <h4>What we offer:</h4> <li><strong>Competitive salary, wages, and a comprehensive benefits package</strong></li> <li><strong>Excellent training and development opportunities</strong></li> <li><strong>Complimentary dry cleaning for employee uniforms</strong></li> <li><strong>Complimentary employee meals</strong></li></p><p></p>