Document Controller

<p>We are seeking a dedicated and skilled Technical Support Customer Service Agent to join our dynamic team in Cairo. The ideal candidate will possess a strong technical background, excellent communication skills, and a passion for helping customers resolve their technical issues efficiently and effectively.</p><p>Key Responsibilities:</p><ul><li>Provide prompt, professional, and courteous customer service and technical support via phone, email, and chat.</li><li>Diagnose and troubleshoot software and hardware issues, guiding customers through step-by-step solutions.</li><li>Collaborate with other support team members and escalate complex issues to higher-level technical teams when necessary.</li><li>Document customer interactions, technical issues, and resolutions accurately in the company s CRM system.</li><li>Stay updated with the latest product features, technical updates, and industry trends to provide accurate information and support to customers.</li><li>Assist in the development of technical support documentation, FAQs, and knowledge base articles.</li><li>Contribute to ongoing training and development sessions to enhance product knowledge and support skills.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Computer Science, Information Technology, or a related field, or equivalent work experience.</li><li>Proven experience in a technical support or customer service role, preferably in a tech company - .Strong technical troubleshooting skills and a solid understanding of software and hardware.</li><li>Excellent verbal and written communication skills in both English and Arabic.</li><li>Ability to work in a fast-paced environment and manage multiple tasks simultaneously.</li><li>Customer-centric attitude with the ability to remain calm and composed under pressure.</li><li>Proficiency in using CRM software and other customer support tools.</li><li>Ability to work flexible hours, including evenings, weekends, and holidays if required.</li><li>Preferred Skills: Experience with remote support tools and techniques.</li><li>Familiarity with various operating systems, network configurations, and cybersecurity practices.</li><li>Certification in relevant technical fields (e.g., CompTIA A+, Microsoft Certified IT Professional).</li></ul>

<p>Conducting best interest assessment interviews and draft relevant reports to assess the GBV survival s needs. Making referrals to and coordinating with partner organizations; responsible for keeping a track of all referrals sent and the feedback received. Following up and monitoring on individual cases of refugee s women at risk. Ensuring Case Management is implemented and in-the line with donor requirements and guidelines. Support the project team in developing the project activities and the monthly plan for safe space activities Outreach the target group through different activities and responsible for registration of the SS activities depending on the cases need and plan Develop monthly reports on case load, reflecting the progress in the project implementation, highlight success cases and document challenges encountered during the implementation of activities. Ensure that the activities are implemented in a full respect to GBV survivals Facilitate, when necessary, orientation sessions, workshops, follow up visits and other activities for the project; Co-facilitate different psychosocial support sessions and awareness sessions for the targets groups with other Psychosocial Activities team members.</p><p><strong>Desired Candidate Profile</strong></p><p>Educational Background: Psychology, Sociology, Development, Political Science, related studies or relevant work experience. . Essential: Minimum 2 years of previous relevant experience in working with GBV survivals in general and refugees in particular. Excellent drafting, interpersonal, interviewing and communication skills Demonstrated ability to work with highly vulnerable groups Awareness about the security context and political situation in Egypt for refugees Able to work effectively within a team and/or individually This is a field job, candidate must be willing to work in the field effectively Well organized with strong time-management skills Ability to work under pressure Desirable: Previous experience working with NGOs and in refugee-related contexts.</p>

<p>We are seeking a skilled SAP ABAP Developer to join our dynamic technology team in Cairo. In this role, you will design, develop, and support custom ABAP solutions and SAP Fiori/UI5 applications to meet evolving business needs. You will collaborate with functional consultants, project managers, and stakeholders to deliver high-quality code and ensure seamless integration with SAP modules.</p><p>Responsibilities:</p><ul><li>Design, develop, test, and deploy ABAP programs, reports, interfaces, and enhancements</li><li>Develop and customize SAP Fiori and UI5 applications according to business requirements</li><li>Optimize existing code and perform performance tuning for ABAP and database operations</li><li>Collaborate with functional teams to gather requirements and translate them into technical specifications</li><li>Conduct code reviews and provide guidance to junior developers</li><li>Troubleshoot and resolve technical issues in production and non-production environments</li><li>Document technical designs, development tasks, and configuration settings</li><li>Participate in project planning, estimation, and status reporting</li></ul><p>Position Details</p><p>Position Title: SAP ABAP Developer</p><p>Location: Cairo, Egypt</p><p>Industry: Information Technology (IT) / Software</p><p>Experience Required: 1+ years'</p><p><strong>Desired Candidate Profile</strong></p><ul><li>1 to 7 years of hands-on experience in SAP ABAP development</li><li>Proven expertise in ABAP programming, including OO ABAP and performance optimization</li><li>Experience developing SAP Fiori and UI5 applications using SAP Gateway and OData services</li><li>Strong understanding of SAP data model, table structures, and integration technologies</li><li>Working knowledge of SAP enhancement framework, BAPIs, BADIs, and user exits</li><li>Bachelor s degree in Computer Science, Information Technology, or a related field</li><li>Fluency in English and strong communication skills</li><li>SAP certification in ABAP Development or SAP Fiori</li><li>Experience with SAP HANA database and CDS views</li><li>Familiarity with Agile/Scrum methodologies</li><li>Knowledge of RESTful APIs, JavaScript, HTML5, and CSS</li><li>Previous exposure to SAP modules such as MM, SD, or FI</li><li>Ability to mentor junior developers and lead small technical workstreams</li></ul>

<p><h4>About the role:</h4> <p>We are seeking a skilled SAP ABAP developer to join our dynamic technology team in Cairo. In this role, you will design, develop, and support custom ABAP solutions and SAP Fiori/UI5 applications to meet evolving business needs. You will collaborate with functional consultants, project managers, and stakeholders to deliver high-quality code and ensure seamless integration with SAP modules.</p> <h4>Responsibilities:</h4> <ul> <li>Design, develop, test, and deploy ABAP programs, reports, interfaces, and enhancements</li> <li>Develop and customize SAP Fiori and UI5 applications according to business requirements</li> <li>Optimize existing code and perform performance tuning for ABAP and database operations</li> <li>Collaborate with functional teams to gather requirements and translate them into technical specifications</li> <li>Conduct code reviews and provide guidance to junior developers</li> <li>Troubleshoot and resolve technical issues in production and non-production environments</li> <li>Document technical designs, development tasks, and configuration settings</li> <li>Participate in project planning, estimation, and status reporting</li> </ul> <h4>Required qualifications:</h4> <ul> <li>1 to 7 years of hands-on experience in SAP ABAP development</li> <li>Proven expertise in ABAP programming, including OO ABAP and performance optimization</li> <li>Experience developing SAP Fiori and UI5 applications using SAP Gateway and OData services</li> <li>Strong understanding of SAP data model, table structures, and integration technologies</li> <li>Working knowledge of SAP enhancement framework, BAPIs, BADIs, and user exits</li> <li>Bachelor’s degree in Computer Science, Information Technology, or a related field</li> <li>Fluency in English and strong communication skills</li> </ul> <h4>Preferred qualifications:</h4> <ul> <li>SAP certification in ABAP development or SAP Fiori</li> <li>Experience with SAP HANA database and CDS views</li> <li>Familiarity with Agile/Scrum methodologies</li> <li>Knowledge of RESTful APIs, JavaScript, HTML5, and CSS</li> <li>Previous exposure to SAP modules such as MM, SD, or FI</li> <li>Ability to mentor junior developers and lead small technical workstreams</li> </ul> <h4>Position details</h4> <p><strong>Location:</strong> Cairo, Egypt<br> <strong>Industry:</strong> Information Technology (IT) / Software<br> <strong>Experience required:</strong> 1+ years</p></p><p></p>

<p>Key Responsibilities: Team Leadership &amp; Management: Lead and mentor a team of IT System Analysts, providing guidance, support, and professional development . Work closely with stakeholders (internal teams, business users, and clients) to gather and document detailed business requirements. Analyze and translate business needs into clear and actionable functional and technical specifications, business impact and project timelines. Oversee the design and implementation of scalable IT systems and applications that meet business needs and align with industry s best practices. Ensure the design, architecture, and functionality of systems support long-term goals, scalability, and efficiency. Collaborate with development and architecture teams to ensure seamless integration of new and existing systems.</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications &amp; Skills: Education: Bachelor s degree in computer science, Information Technology, Engineering, or related field. A master s degree or equivalent is a plus. Experience: 5 to 7 years of experience in IT System Analysis, Business Analysis, or a similar role. 2+ years of experience in a leadership role, managing or leading teams. Proven track record of delivering IT projects from concept to completion. Deep understanding of system analysis methodologies, tools, and best practices. Experience with the software development lifecycle (SDLC) in Agile, Scrum, or Waterfall environments. Familiarity with database management and programming languages (e.g., SQL, Java, Python, C#). Experience with ERP/CRM systems (e.g., SAP, Salesforce) is advantageous. Strong knowledge of cloud technologies and platforms (AWS, Azure, Google Cloud) is preferred. Proven ability to lead, mentor, and motivate teams to achieve high performance. Excellent project management skills, with the ability to handle multiple priorities and complex tasks. Strong analytical and critical-thinking skills with the ability to develop creative solutions to complex problems. Excellent verbal and written communication skills.</p>

<p>Support delivery of process excellence initiatives by leading end-to-end diagnostics, process mapping, RCA, and implementation support for telecom business processes helping improve operational efficiency, customer experience, and cost through Lean/Six Sigma and data-driven improvement, in alignment with Vodafone objectives and the Sr. Lead s transformation agenda</p><p>Key Accountabilities &amp; Decision Ownership</p><ul><li>Lead workstreams within process optimization projects : deliver assigned scope from discovery to implementation, ensuring alignment to priorities and measurable outcomes (supports execution of major optimization initiatives</li><li>Run process diagnostics : capture VOC/pain points, map As-Is/To-Be, identify waste and bottlenecks, and recommend improvements</li><li>Perform RCA and propose solutions: conduct 5-Why/Fishbone/Pareto and validate root causes using data/logs and operational evidence.</li><li>Analytics &amp; KPI management : build KPI baselines, benchmarking views, and tracking to monitor performance and confirm benefits</li><li>Standardization and document : draft SOPs, controls, checklists, and process documentation; maintain version control and ensure repeatability</li><li>Stakeholder engagement &amp; workshops : facilitate process mapping/RCA/prioritization workshops and drive action closure across teams (supports cross-functional collaboration and influence</li><li>Business case support : quantify benefits (time, cost, risk reduction, CX), support business case inputs and benefit tracking</li><li>Change enablement support : prepare communication/training drafts and operational readiness packs for new processes</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Core Competencies, Knowledge, and Experience</p><ul><li>Process mapping &amp; redesign: E2E thinking, handoffs, controls</li><li>Structured problem solving: CA, hypothesis testing, simplification of ambiguity)</li><li>Analytical capability: trend analysis, KPI design, insights)</li><li>Stakeholder management &amp; facilitation: workshops, alignment, influence without authority</li><li>Documentation &amp; communication: SOPs, presentations, executive-ready updates</li><li>Must have technical / professional qualifications +3 years experience in process improvement / transformation / management consulting</li><li>Strong communication and collaboration skills; able to engage cross-functionally</li><li>Lean Six Sigma Green Belt</li><li>Tools: Excel/PowerPoint; process mapping; reporting (Power BI is a plus)</li></ul>

The Team Leader is managing the operations of their team to ensure the best customer experience is delivered. This role involves driving team performance to meet goals. Responsibilities Drive and manage the team's performance. Train and mentor team members, including providing mentorship, guidance, and career development. Establish team goals, create performance reports, and document feedback from the client . Influence team strategy and share results through effective communication. Requirements 12 months as a team leader. High level of fluency in German B2/C1Skills: Strong analytical, strategic thinking, and creative problem-solving skills. Experience in providing constructive criticism and implementing corrective action plans is also necessary. Excellent communication, empathy, problem-solving, and active listening skills. Ability to work in a dynamic, fast-paced environment and manage stressful situations with a calm and positive attitude.

<p></p><ul><li><p><strong>Role Description</strong> The Mechanical Draftsman role is a full-time, on-site position based in Minya, Egypt. The Mechanical Draftsman will prepare detailed mechanical drawings and 2D/3D models for cement plant equipment, piping systems, structural supports, and related components using CAD software in accordance with engineering standards. Daily tasks include interpreting engineering sketches and specifications, updating and maintaining drawing records, and coordinating with mechanical engineers, maintenance teams, and project managers to ensure designs meet operational and safety requirements. The role also involves revising drawings based on feedback, assisting in the preparation of bill of materials, and supporting installation, fabrication, and maintenance activities with accurate technical documentation. The Mechanical Draftsman is expected to adhere to company quality procedures, contribute to continuous improvement of design practices, and meet project deadlines.</p></li></ul><p></p><p></p><p><strong>Requirements</strong></p><p></p><p><strong>Qualifications</strong></p><ul><li><p>Strong mechanical drafting and CAD skills (e.g., AutoCAD, SolidWorks, or similar), with the ability to produce accurate 2D and 3D mechanical drawings.</p></li><li><p>Knowledge of mechanical design principles, manufacturing processes, and industrial equipment, preferably within cement, heavy industry, or related sectors.</p></li><li><p>Ability to read and interpret engineering drawings, technical specifications, and standards, and translate them into clear, detailed layouts.</p></li><li><p>Familiarity with plant layout, piping and mechanical systems, and basic understanding of structural supports and material handling equipment.</p></li><li><p>Strong attention to detail, organization, and document control skills, including version management and proper filing of drawings.</p></li><li><p>Effective communication and collaboration skills for working with engineers, maintenance, and project teams in an on-site industrial environment.</p></li><li><p>Proficiency in basic MS Office tools and comfort with using ERP or maintenance management systems for documentation and reporting.</p></li><li><p>Diploma or bachelor’s degree in Mechanical Engineering, Mechanical Drafting, or a related technical field, or equivalent practical experience.</p></li><li><p>Previous experience as a mechanical draftsman or mechanical CAD technician in an industrial or manufacturing setting is highly beneficial.</p></li></ul><p></p>

<p>EgyBell is hiring Technical Support Engineer for a multinational telecommunications company. Responsibilities: Provide prompt and professional technical support to customers via phone, email, chat and our standard ticketing system, and make sure the customer is updated regularly. Diagnoses, research, troubleshoot and identify solutions to software issues. Ask customers targeted questions to have a clear understanding of the customer s problem. Track customer s system, hardware, and software issues through to resolution, within agreed time limits (respect the various SLAs). Properly escalate unresolved system software issues to software developers. Provide prompt and accurate feedback to customers including actions of fix and RCA. Refer to internal knowledge base or external resources to provide accurate tech solutions. Ensure all issues are properly logged. Prioritize and manage several open issues at one time. Follow up with customers to ensure their systems are fully functional after troubleshooting. Prepare accurate and timely reports. Document technical knowledge in the form of articles and manuals to enrich the support knowledge base and generate reports on support activities and trends. Stay updated with new technologies, product updates, and industry trends. Provide feedback and suggestions for improving support processes and tools.</p><p><strong>Desired Candidate Profile</strong></p><h2>Requirements:</h2><ul><li>Bachelor s degree in IT, Computer Science, Telecommunications, or similar.</li><li>3-10 years of experience in maintaining and troubleshooting microservices-based applications deployed across multiple servers at customer sites.</li><li>Fluency in English is a must, (French and Italian languages are a plus)</li><li>MCPTT / MCX knowledge</li><li>LTE/5G QoS, priority, and pre-emption</li><li>IMS / SIP signaling</li><li>Experience with mission-critical or safety-critical networks</li><li>Excellent problem-solving and troubleshooting skills.</li><li>Ability to manage multi-tasking and prioritize effectively.</li><li>Ability to work independently and as part of a team under general supervision.</li></ul>

<div><div><div><br></div> </div> </div> <div> <div> <div> <div> <span> <u> <strong>Job Summary:</strong> </u> </span> <span>The admin assistant is responsible for overseeing administrative, procurement, marketing and activities, while ensuring smooth daily operations and providing strong support to the projects and operations departments. This role includes managing office resources, coordinating cross-departmental communication, attending and documenting meetings, and ensuring efficient execution of administrative, procurement, and operational tasks.</span> <span> <strong>Key Responsibilities:</strong> </span> <span> <strong>Office &amp; Administrative Management</strong> </span> <ul> <li> <p> <span>Oversee day-to-day office operations, ensuring a well-organized and professional work environment.</span> </p> </li> <li> <p> <span>Provide comprehensive administrative support, including calendar management, correspondence, and document preparation.</span> </p> </li> <li> <p> <span>Organize and maintain records, databases, and filing systems.</span> </p> </li> <li> <p> <span>Supervise office supplies and equipment, ensuring they are stocked, serviced, and fully functional.</span> </p> </li> <li> <p> <span>Manage vendor relationships related to office administration and services.</span> </p> </li> </ul> <ul> <li> <p> <span>Lead procurement activities, including vendor sourcing, purchase orders, contract management, and budget tracking.<br>Attend meetings, prepare agendas, record accurate minutes, and ensure timely follow-up on action items.</span> </p> </li> <li> <p> <span>Schedule, organize, and facilitate internal and external meetings and workshops.</span> </p> </li> <li> <p> <span>Arrange business travel and accommodation for staff when required.</span> </p> </li> <li> <p> <span>Assist in planning and executing projects, monitoring progress, and preparing reports for management.</span> </p> </li> <li> <p> <span>Support onboarding and orientation of new team members, ensuring smooth integration.</span> </p> </li> <li> <p> <span>Process expense reports, invoices, and other financial documentation.</span> </p> </li> </ul> <span> <strong>Qualifications:</strong> </span> <ul> <li> <p> <span>Bachelor s degree in Business Administration, Office Management, or a related field (preferred).</span> </p> </li> <li> <p> <span>3 5 years of progressive experience in office management, administration, or procurement, ideally within a technical or project-based environment.</span> </p> </li> <li> <p> <span>Proficiency in Salesforce (required).</span> </p> </li> <li> <p> <span>Strong leadership, organizational, and time management skills.</span> </p> </li> <li> <p> <span>Excellent written and verbal communication skills in English.</span> </p> </li> <li> <p> <span>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant tools.</span> </p> </li> <li> <p> <span>Proven ability to capture and distribute accurate meeting minutes and follow up on action points.</span> </p> </li> <li> <p> <span>High level of discretion, professionalism, and adaptability in a fast-paced environment.</span> </p> </li> </ul> </div> <div> <i> </i> Share<br></div></div></div></div>

About the Company Respond to customer inquiries via phone, email, live chat, or social media in a timely and professional manner. About the Role Resolve customer complaints efficiently while ensuring customer satisfaction. Salary up to 20k net with bonus and allowances Responsibilities Provide accurate information about products, services, company policies, and procedures. Handle customer requests, account updates, and service-related issues. Document all customer interactions accurately in the CRM or ticketing system. Escalate complex issues to the appropriate department when necessary. Follow up with customers to ensure issues are fully resolved. Meet or exceed individual and team KPIs, including response time, resolution time, CSAT, and quality standards. Collaborate with internal teams to improve customer experience and service quality. Stay updated on company products, services, promotions, and policies. Adhere to company procedures, confidentiality requirements, and compliance standards.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Customer Support Chat Internship iSchool is excited to offer a Customer Support Chat Internship for individuals looking to gain hands-on experience in the e-learning industry.<br> As a Customer Support Chat Intern, you will support our customer experience team by providing exceptional assistance to students, parents, and educators through online chat.<br> This internship is an excellent opportunity for candidates who are passionate about technology, education, and customer service while developing their communication, problem-solving, and professional skills in a dynamic environment.<br> Responsibilities Respond to customer inquiries via live chat in a professional, friendly, and timely manner.<br> Assist students, parents, and educators with questions about our programs, services, and platform.<br> Troubleshoot and resolve basic technical issues related to the e-learning platform.<br> Guide new users through the registration and onboarding process.<br> Document customer interactions, issues, and feedback accurately.<br> Escalate complex inquiries to the appropriate team when necessary.<br> Support the customer support team in delivering an outstanding customer experience.<br> Participate in training sessions to enhance product knowledge and customer service skills.<br> Paid Internship Practical training and real work experience Internship Certificate Potential full time opportunity Junior &amp; senior students, and fresh graduates Currently pursuing a degree or relevant coursework in communication, education, or a related field.<br> Strong customer service and interpersonal skills.<br> Ability to communicate professionally and empathetically with customers.<br> Strong problem-solving skills and attention to detail.<br> Basic computer proficiency and ability to learn new systems quickly.<br> Ability to multitask and manage multiple chat conversations efficiently.<br> A positive attitude, willingness to learn, and ability to work in a fast-paced environment.<br> Previous customer service experience is a plus but not required.<br> Fresh graduates and undergraduate students are welcome to apply.<br></span> </div>

<p>Responsibilities</p><ul><li>Develop, document, and maintain RTL (SystemVerilog/Verilog) for digital subsystems within the CPO product, including control logic, register interfaces, link management, and DFT structures.</li><li>Collaborate with architecture, analog/mixed-signal, and photonics teams to define digital interfaces and control schemes for co-packaged optical modules.</li><li>Own micro-architecture specifications, design reviews, and integration of digital IP into the top-level SoC.</li><li>Drive synthesis, timing closure, CDC, lint, and low-power (UPF) sign-off in coordination with the physical design team.</li><li>Perform FPGA prototyping and testing of digital subsystems to validate functionality, accelerate pre-silicon software bring-up, and de-risk RTL ahead of tape-out.</li><li>Develop and execute UVM-based testing, including building reusable verification components, writing constrained-random tests, and driving functional and code coverage closure.</li><li>Support verification efforts by collaborating with the DV team on testbench development, coverage closure, and debug.</li><li>Participate in tape-out readiness activities, including ECO planning, gate-level simulation, and post-silicon bring-up support.</li><li>Contribute to design methodology, reuse strategy, and quality improvements across the team.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's or Master's degree in Electrical Engineering, Computer Engineering, or related field.</li><li>1+ years of experience in digital RTL design using SystemVerilog/Verilog.</li><li>Solid understanding of digital design fundamentals: synchronous design, CDC, FSMs, pipelining, and low-power techniques.</li><li>Hands-on experience with industry EDA tools (synthesis, lint, CDC, simulation).</li><li>Familiarity with scripting (Python, TCL, Perl) for design automation.</li><li>Strong problem-solving skills and ability to work in a cross-functional team.</li><li>Experience with high-speed serial interfaces (SerDes, PCIe, Ethernet, CXL) or optical link control.</li><li>Exposure to silicon photonics, co-packaged optics, or advanced packaging products.</li><li>Experience with ARM-based SoC integration, AMBA protocols (AXI/AHB/APB), and standard IP integration flows.</li><li>Prior tape-out experience on advanced process nodes.</li><li>Knowledge of UPF/low-power flows and DFT (scan, MBIST, boundary scan).</li></ul>

<p><strong>Responsibilities</strong><br><strong>1. Supply Knowledge &amp; Planning</strong></p><ul><li><p>Maintain an operational understanding of key supply functions and workflows.</p></li><li><p>Prepare weekly schedules ensuring that all work orders are completed on time across all divisions.</p></li><li><p>Issue and manage purchase orders (POs) for all sections, ensuring completeness and accuracy.</p></li></ul><p><strong>2. Supply Operations Management</strong></p><ul><li><p>Coordinate with the sales team to confirm order status, shipping timelines, and product availability.</p></li><li><p>Obtain appropriate approvals for purchase requests before processing.</p></li><li><p>Support remote sales offices and personnel with order-related needs.</p></li><li><p>Implement and maintain efficient order fulfillment procedures to meet customer and business requirements.</p></li><li><p>Establish and monitor appropriate lead times for goods ordering and delivery.</p></li><li><p>Review and validate documentation related to shipments before processing.</p></li><li><p>Work effectively in global supply operations across Egypt, Dubai, and Saudi Arabia, ensuring alignment with corporate objectives.</p></li><li><p>Create supply operations reports monthly.&nbsp;</p></li></ul><p>&nbsp;</p><p><strong>3. Cross-Department Communication &amp; Coordination</strong></p><ul><li><p>Liaise with the finance department to resolve credit issues affecting order processing.</p></li><li><p>Collaborate with all departments to resolve any issues causing delays in the supply chain.</p></li><li><p>Communicate effectively with vendors regarding order status, delivery schedules, and issue resolution.</p></li><li><p>Maintain close communication with revenue supervisors and administrators to ensure alignment and accountability.</p></li><li><p>Coordinate with the logistics team to confirm document accuracy and shipment timelines.</p></li></ul><p></p><p><strong>Requirements</strong></p><p>Bachelor’s degree in Supply Chain, Business Administration, or related field.</p><p>1–3 years of experience in supply chain operations or procurement.</p><p>Strong understanding of supply planning and procurement processes.</p><p>Excellent organizational and time management skills.</p><p>Fluency in English is mandatory.</p><p>High attention to detail with strong analytical thinking.</p><p>Strong communication skills, both written and verbal.</p><p>Proficiency in Microsoft Office tools, especially Excel.</p><p>Experience with ERP or supply chain management systems is a plus.</p><p></p>

<p>Designs and governs enterprise technology architecture solutions across IT landscape, ensuring technology investments are aligned with business requirements, scalable, secure, and interoperable across infrastructure, applications, and data platforms. Solution architecture design &amp; diagrams (HLD, system architecture, integrations) Solution architecture document (SAD / design specification) (end-to-end architecture, components, decisions) Business &amp; technical requirements alignment artifacts (BRD, functional &amp; non-functional requirements) Solution roadmap &amp; implementation plan (phases, milestones, delivery approach) Architecture decision records (ADR) &amp; trade-off analysis (design choices, risks, assumptions) Proof of concept (PoC) / validation artifacts (testing feasibility of key components) Design end-to-end technology solutions covering infrastructure, integration, data, and application layers. Develop architecture blueprints, solution design documents, and technical specifications. Ensure solutions comply with architecture standards and security policies. Evaluate and recommend new technologies, platforms, and vendors to address business needs. Lead proof-of-concept (PoC) and pilot initiatives for emerging technologies. Maintain the technology roadmap in coordination with the CTO and Head of Technology Services. Define and maintain enterprise architecture standards, patterns, and guardrails. Review and approve solution designs from project teams to ensure architectural alignment. Participate in the Change Advisory Board (CAB) for significant technology changes. The principal accountabilities listed above are an illustrative list and not an exhaustive list. Additional responsibilities may be added from time to time depending on organizational requirements.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in computer science, IT, or Engineering.</li><li>Certified in TOGAF 9/10 (preferred).</li><li>Azure/AWS Solutions Architect.</li><li>ITIL 4 Foundation.</li><li>Minimum Experience of 8 10 years in IT with 4+ years as a solution or enterprise architect.</li><li>Proven experience is a must.</li><li>Enterprise architecture frameworks: TOGAF or equivalent</li><li>Cloud architecture: Azure and/or AWS</li><li>Integration architecture: APIs, ESB, event-driven design</li><li>Security-by-design principles</li><li>Retail technology landscape: ERP, POS, WMS, e-commerce</li></ul>

Legal Assistant – Remote<br>Location: Remote – Cairo, Dubai, or UK<br>Salary: SAR 10,000 – SAR 15,000 per month<br>Experience: 5–8 years<br>Our client is looking for an experienced Legal Assistant to provide high-quality legal and administrative support to the legal team.<br>Key Responsibilities<br>Provide day-to-day legal and administrative support to lawyers and the legal team. Draft, format, review, and maintain legal documents and correspondence. Conduct legal research and assist with document and case management. Manage deadlines, schedules, records, and confidential information.<br>Key Qualifications<br>5–8 years of proven experience as a Legal Assistant or in a similar legal support role. Bachelor’s degree in Law, Legal Studies, or a related field. Fluent English speaker with excellent written and verbal communication skills. Strong knowledge of legal terminology, documentation, and legal administrative processes. Highly organised, detail-oriented, and able to work independently in a remote environment.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Description Designs and governs enterprise technology architecture solutions across IT landscape, ensuring technology investments are aligned with business requirements, scalable, secure, and interoperable across infrastructure, applications, and data platforms.<br> Solution architecture design &amp; diagrams (HLD, system architecture, integrations) Solution architecture document (SAD / design specification) (end-to-end architecture, components, decisions) Business &amp; technical requirements alignment artifacts (BRD, functional &amp; non-functional requirements) Solution roadmap &amp; implementation plan (phases, milestones, delivery approach) Architecture decision records (ADR) &amp; trade-off analysis (design choices, risks, assumptions) Proof of concept (PoC) / validation artifacts (testing feasibility of key components) Design end-to-end technology solutions covering infrastructure, integration, data, and application layers.<br> Develop architecture blueprints, solution design documents, and technical specifications.<br> Ensure solutions comply with architecture standards and security policies.<br> Evaluate and recommend new technologies, platforms, and vendors to address business needs.<br> Lead proof-of-concept (PoC) and pilot initiatives for emerging technologies.<br> Maintain the technology roadmap in coordination with the CTO and Head of Technology Services.<br> Define and maintain enterprise architecture standards, patterns, and guardrails.<br> Review and approve solution designs from project teams to ensure architectural alignment.<br> Participate in the Change Advisory Board (CAB) for significant technology changes.<br> The principal accountabilities listed above are an illustrative list and not an exhaustive list.<br> Additional responsibilities may be added from time to time depending on organizational requirements.<br> Requirements Bachelor’s degree in computer science, IT, or Engineering.<br> Certified in TOGAF 9/10 (preferred).<br> Azure/AWS Solutions Architect.<br> ITIL 4 Foundation.<br> Minimum Experience of 8–10 years in IT with 4+ years as a solution or enterprise architect.<br> Proven experience is a must.<br> Enterprise architecture frameworks: TOGAF or equivalent Cloud architecture: Azure and/or AWS Integration architecture: APIs, ESB, event-driven design Security-by-design principles Retail technology landscape: ERP, POS, WMS, e-commerce</span> </div>

<p>The Assistant Quality Manager plays a key supporting role in implementing, maintaining, and continuously improving quality and sustainability systems across the resort. Reporting directly to the General Manager, this position assists in driving compliance with internal standards, Egyptian regulations, and international certifications, while supporting sustainability initiatives that enhance operational efficiency and environmental responsibility. This role is ideal for a detail-oriented professional with strong analytical skills, hands-on operational awareness, and a passion for quality excellence and sustainable hospitality practices.</p><p>Key Responsibilities</p><p>Quality Management Support</p><ul><li>Assist in the implementation, maintenance, and monitoring of Quality Management Systems (QMS) and Environmental Management Systems (EMS).</li><li>Support internal audits, inspections, and compliance checks; help document findings and follow up on corrective and preventive actions (CAPA).</li><li>Assist in analyzing operational data, guest feedback, and performance indicators to identify trends and improvement opportunities.</li></ul><p>Sustainability &amp; Environmental Initiatives</p><ul><li>Assist in executing sustainability programs related to waste management, energy efficiency, water conservation, and resource optimization.</li><li>Support monitoring of environmental performance metrics and sustainability KPIs.</li></ul><p>Training &amp; Communication</p><ul><li>Support the development and delivery of training programs on quality standards, sustainability practices, and compliance requirements.</li><li>Assist in raising awareness among employees about quality, environmental responsibility, and continuous improvement culture.</li><li>Prepare draft reports, dashboards, and presentations on quality and sustainability performance for management review.</li></ul><p>Compliance &amp; Coordination</p><ul><li>Support coordination with external auditors, consultants, and regulatory bodies as directed by the Manager.</li><li>Assist in maintaining proper documentation, records, and certification requirements.</li><li>Help identify potential quality or environmental risks and escalate issues proactively.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Skills and Competencies: Strong analytical and problem-solving skills. Excellent attention to detail. Proficient in data analysis and reporting. Good communication and teamwork abilities. Ability to work independently and manage time effectively.</p>

<ol><li><p>Perform detailed technical evaluation/review of the tender documents (Specs, Drawings, Bill of Quantities [BOQ]), and ensure that any inquiries or clarifications are raised well to the client.</p></li><li><p>Manage the whole tendering cycle for all construction projects after making sure that packages are well studied, cost is well calculated and price is matching company guidelines till packages submission</p></li><li><p>Estimate materials cost in accordance approved technical drawings and sub-contractors relevant prices.</p></li><li><p>Manage completion bill of quantities and all materials quantity surveying along with all required specification in accordance approved technical drawings in liaison with design team.</p></li><li><p>Manage work breakdown for projects and complete pricing required with all suppliers and sub-contractors to and complete all prices comparison required.</p></li><li><p>Manage selection and hiring process of sub-contractors after securing best competitive prices and complete technical assessment required.</p></li><li><p>Review and authorize quantity surveying for subcontractors, and coordinate with relevant personnel for issuing payment invoices.</p></li><li><p>Prepare, document sub-contractors agreements in coordination with finance team.</p></li><li><p>Develop and update sub-contractors list in all work-flow trades to facilitate awarding process.</p></li><li><p>Provide the necessary guidance for tendering and procurement teams whenever required</p></li><li><p>Keep track of projects’ statuses, create a checklist for assigned duties and tasks, and report relevant information to when required.</p></li><li><p>Maintain accurate and clear documentation for operational procedures and activities.</p></li><li><p>Conduct site visits to investigate the environment surrounding the project when needed.</p></li><li><p>Attend clarification meetings with the Client when required.</p></li></ol><p></p><p><strong>Requirements</strong></p><ul><li><p>Bsc degree in mechanical/electrical engineering</p></li><li><p>5-10 years of relevant experience. </p></li><li><p>Experience in water structures and swimming pools MEP design and execution is a must.</p></li><li><p>Proficiency in design software such as AutoCAD, and or similar.</p></li><li><p>Excellent communication and client-interfacing skills.</p></li><li><p>Ability to manage multiple projects and meet deadlines.</p></li></ul><p></p>

<ul><li><p>Complete renewal &amp; exist products’ registration process at MOH.</p></li><li><p>Provides direct assistance with the registration of new and existing products in markets supplied by the plant.</p></li><li><p>Prepares and submit files and reports to related regulatory authority.</p></li><li><p>Coordinate &amp; follow all steps of registration in EDA (Egyptian Drug Authority) including Stability Study, Bioequivalence Study, Inserts, Packs and NODCAR files till approval.</p></li><li><p>Follows up batches and raw material submitted samples for analysis till receiving conformity.</p></li><li><p>Implement and follow up any variations needed in any product such as change in pack, formula …….etc.</p></li><li><p>Submit and Follow up and any supporting documents along with registration lead time.</p></li><li><p>Track the application deadline updates and gathers the required documentation from related parties.</p></li><li><p>Coordinate &amp; collaborate with the R&amp;D, Q.C, Production, Marketing team members.</p></li><li><p>Communicate regulatory information to multiple departments.</p></li><li><p>Maintains current knowledge of updated regulatory guidelines.</p></li><li><p>Establish and maintain professional relationships with the internal and external stakeholders.</p></li><li><p>Implement and maintain registration tracking system for publishing document submissions either in hardcopy or electronic formats.</p></li><li><p>Resolve or follow up complaints to ensure effective and timely resolution of all complaint investigations.</p></li><li><p>Notifies direct manager when compliance issues arise or are identified, when regulatory reports are delayed, and when other immediate action is required.</p></li><li><p>Archiving all documents, licenses and letters.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor Degree in any Pharmacy, Medicine / Veterinary Medicine, Science.</p></li><li><p>Good command of English language (written and spoken).</p></li><li><p>Proven experience in Regulatory affairs with min of 0 - 2 years’ experience.</p></li><li><p>Current or previous experience in&nbsp; CMC&nbsp; is a plus.</p></li><li><p>MS Office Suite: Advanced user</p></li><li><p>ERP software: Basic user</p></li><li><p>Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.</p></li><li><p>Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.</p></li></ul><p></p>