Document Controller

<p>We are looking for an AI Automation &amp; Integration Engineer to design, build, and maintain smart business automations that improve efficiency, reduce manual work, and connect our systems end-to-end.<br>This role is ideal for someone who has hands-on experience building real automations in n8n, understands integrations deeply, and can combine AI, APIs, webhooks, and business logic into reliable workflows.<br>This is not a theory role. We are looking for someone who has actually built and deployed n8n automations in production.<br>&nbsp;</p><ul><li><p>Design, build, test, and maintain automation workflows using n8n Integrate business tools, internal systems, and third-party platforms through APIs, webhooks, and connectors Build AI-powered workflows using LLMs and related tools for tasks such as content generation, classification, research, routing, data extraction, and decision support Develop automations for CRM, lead management, notifications, approvals, reporting, customer operations, and internal productivity.</p></li><li><p>Write and maintain custom logic using Java Script / Type Script when low-code steps are not enough Handle data mapping, transformation, validation, and synchronization across systems.</p></li><li><p>Monitor workflow performance, troubleshoot errors, and improve reliability Document automations clearly so they are maintainable and scalable Collaborate remotely with stakeholders to understand business processes and convert them into practical automation solutions.</p></li><li><p>Recommend the best architecture, tools, and workflow design standards to get maximum value from n8n.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Demonstrated experience in <strong>Automation Engineering</strong> and building automated systems.</p></li><li><p>Proven ability to act as a <strong>Workflow Architect</strong>, optimizing complex processes.</p></li><li><p>Strong background in implementing <strong>Business Process AI</strong> solutions.</p></li></ul><ul><li><p>Solid understanding and practical application of <strong>Machine Learning</strong> and <strong>Deep Learning</strong> algorithms.</p></li><li><p>Proficiency in <strong>Data Science</strong> techniques and methodologies.</p></li><li><p>Strong capabilities in <strong>System Design</strong> and architectural planning.</p></li><li><p>Experience with <strong>Project Management</strong> principles and practices.</p></li><li><p>Fundamental understanding of <strong>Data Structures</strong> and algorithms.</p></li><li><p>A minimum of <strong>3-4 years of proven, hands-on experience</strong> in AI engineering, automation development, or related IT/Software Development roles.</p></li></ul><p></p>

<p>POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Communicate information regarding designated VIP reservations. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests by communicating with appropriate individual or department. Oversee accuracy of room blocks and reservations. Input group rooming lists using reservation systems, revise room blocks to maintain the required number of available rooms and keep organized files of all groups. Set-up proper billing accounts according to Accounting policies. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: high school diploma or G.E.D. equivalent.</p><p>Related Work Experience: At least 1 year of related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p>

<p>Carry out scheduled preventive maintenance tasks to reduce unplanned downtime. Respond to equipment breakdowns promptly, performing root cause analysis ands executing necessary repairs. Document all maintenance activities accurately Ensure performing RCA on problem solving Ensure critical equipment is fully operational during high-demand months (e.g., Barhi and Medjool harvest). Prioritize maintenance tasks based on production schedules and operational urgency. Coordinate closely with production and quality teams for planned shutdowns. Monitor and maintain utilities including air compressors, steam network, cooling and HVAC systems. Ensure all utilities operate within defined performance and safety parameters. Adhere to food safety and hygiene standards during maintenance interventions. Use appropriate cleaning and disinfection procedures before and after work on production lines Maintain specific mechanical compliance items under hygiene standards: Lube-free pneumatics, food-grade lubricant usage, and sanitary welding standards. Monitor Spare parts consumption and raise requests to replenish critical stock. Contribute to cost control by optimizing spare parts usage and identifying alternatives where applicable. Identify recurring failures and propose solutions to improve equipment reliability. Participate in root cause analysis, Kaizen events, and engineering modifications. Apply Lock-Out Tag-Out (LOTO), PPE, and other safety measures during maintenance work. Report and escalate safety risks or equipment abnormalities promptly.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Mechanical, or Mechatronics Engineering</li><li>3-5 years of hands-on maintenance experience in food processing, FMCG, or agricultural products .</li><li>Proven experience with maintenance of conveyors, Production lines , Xray, AHUs, Cooling units, sorters, metal detectors, mixers, chocolate production line , baking systems, and packaging lines .</li><li>Working knowledge of utilities such as compressors, chillers, pumps</li><li>Familiarity with food safety requirements (e.g., hygiene design, equipment sanitation) in maintenance work.</li><li>Experience using Computerized Maintenance Management System (CMMS) and basic troubleshooting tools.</li><li>Additional certificates in maintenance systems (e.g., TPM, CMMS) are considered a plus</li></ul>

<div> <p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Maintain control of, verify, and account for the Slot department s inventory of coins, currency, all forms, documents, and records pertaining to the operations of the Slot Department. Provide cashiers with the opening impressments of coins, and the cash impressments form. Assign slot employees to their respective working areas, and meal break hours, keeping rotations consistent. Assist Slot Attendants in the escort of Jackpot Payment and hopper refills. Document and monitor each Slot Cashier s overage and shortages. Monitor and evaluate all slot operations employees work performance, on a daily basis, for compliance with all policies and procedures. Serve as a liaison in any dispute or altercation and audit the entire transaction to determine discrepancies if the dispute involves an exchange of funds. Assist management in establishing and communicating goals, performance expectations, timetables and deadlines for shift or departmental operations to hourly employees and ensure that they are understood.</p> <p> </p> <p>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance is clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than 10 pounds without assistance. Stand, sit, or walk for an extended time period. Perform other reasonable job duties as requested.</p> <p> </p> <p><b><br></b></p><p><b>PREFERRED QUALIFICATIONS</b></p> <p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: 3 years of related work experience</p> <p>Supervisory Experience: No supervisory experience.</p> <p>License or Certification: None</p> <p> </p> <p> </p> </div> <div> </div> <p><br></p>

<div> <p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Assign room according to guest request and preferences whenever possible. Pre-register designated guests and prepare key packets. Organize and coordinate check-in/pre-registration procedures for arriving groups. Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate staff. Confirm reservations and cancellations. Review out-of-order rooms daily. Ensure rates match market codes and document exceptions. Verify and adjust billing for guests. File guest paperwork or documentation. Set up/process all guest check-ins/check-outs. Activate room keys. Secure valid payment. Identify any over-commitments. Perform duplicate reservation checks; block rooms. Run daily reports. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly.</p> <p> </p> <p>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Coordinate tasks and work with other departments. Serve as a departmental role model. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p> <p> </p> <p><b><br></b></p><p><b>PREFERRED QUALIFICATIONS</b></p> <p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: Less than 1-year related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p>License or Certification: None</p> <p> </p> <p> </p> </div> <div> </div> <p><br></p>

<p>About The Role We are seeking a proactive and detail-oriented HR &amp; Administrative Assistant to support the day-to-day operations of our Human Resources and Administration functions. This role plays a key part in ensuring efficient HR processes, maintaining accurate employee records, coordinating administrative activities, and contributing to a well-organized, productive workplace.</p><p>The successful candidate will assist with recruitment and onboarding, personnel administration, attendance and leave management, employee documentation, office administration, and general HR operations while ensuring compliance with company policies and applicable labor regulations. Working closely with the Administration team and cross-functional departments, the HR &amp; Administrative Assistant will help maintain smooth daily operations and provide timely support across both HR and administrative functions.</p><p><strong>Desired Candidate Profile</strong></p><p>- Bachelor's degree in Human Resources, Business Administration, or a related discipline.</p><p>- 2-4 years of experience in Human Resources, Administration, or a combined HR &amp; Administrative support role.</p><p>- Previous experience within manufacturing, FMCG, or other operationally intensive organizations is preferred.</p><p>- Moderate knowledge of Egyptian labor law, HR processes, and administrative best practices.</p><p>- Familiarity with recruitment coordination, onboarding, employee documentation, attendance, and personnel records.</p><p>- Experience providing day-to-day administrative support, including office coordination, document management, and supplier or service provider follow-up.</p><p>- Strong organizational skills with the ability to manage multiple tasks and priorities effectively.</p><p>- Excellent communication and interpersonal skills with a professional and service-oriented approach.</p><p>- High level of accuracy, attention to detail, and confidentiality when handling employee information.</p><p>- Proficiency in Microsoft Office applications; experience with Odoo or another HRIS/ERP system is an advantage.</p><p>- Strong problem-solving skills, a proactive mindset, and the ability to work effectively in a fast-paced environment.</p><p>- Professional proficiency in both English and Arabic, written and spoken.</p>

<p>We're looking for a motivated and ambitious Sales Executive to help Designott grow by connecting businesses with creative solutions that make an impact. As a member of our team, you'll build relationships with potential clients, understand their needs, and introduce them to our services, including branding, graphic design, websites, printing, signage, and event management. If you enjoy meeting people, solving problems, and helping businesses succeed, we'd love to meet you.</p><p>Key Responsibilities</p><p>What You'll Do</p><ol><li>Identify and approach potential clients.</li><li>Generate and qualify new business opportunities.</li><li>Build and maintain strong client relationships.</li><li>Conduct meetings (online and in person) to understand client requirements.</li><li>Prepare proposals and quotations with the support of the team.</li><li>Follow up with prospects throughout the sales process.</li><li>Coordinate with designers and project teams to ensure a smooth client experience.</li><li>Maintain accurate records of leads, opportunities, and customer interactions.</li><li>Stay informed about Designott's services and industry trends.</li><li>Represent Designott professionally at meetings, networking events, and exhibitions when required.</li><li>Work towards individual and team sales targets.</li></ol><p>Key Performance Indicators (KPIs)</p><ol><li>New qualified leads generated.</li><li>Client meetings conducted.</li><li>Sales conversion rate.</li><li>Revenue generated.</li><li>Client satisfaction.</li><li>Repeat business from existing clients.</li><li>CRM and sales pipeline accuracy.</li><li>Achievement of monthly and quarterly sales targets.</li></ol><p><strong>Desired Candidate Profile</strong></p><p>Education Bachelor's degree in Business, Marketing, Commerce, or a related field is preferred.</p><p>Experience 1-3 years of experience in sales, business development, or account management. Experience in creative agencies, digital marketing, branding, or web services is an advantage.</p><p>Technical Skills Microsoft Office (Word, Excel, PowerPoint, Outlook). Google Workspace. PDF editing and document management. Basic internet research. Filing and record management.</p><p>Language Skills Excellent Arabic (spoken and written). Good English communication skills (spoken and written).</p><p>Soft Skills Excellent communication and presentation skills. Strong negotiation abilities. Professional appearance and attitude. High attention to detail. Confidence and professionalism.</p>

<p>We are seeking a dedicated and skilled Technical Support Customer Service Agent to join our dynamic team in Cairo. The ideal candidate will possess a strong technical background, excellent communication skills, and a passion for helping customers resolve their technical issues efficiently and effectively.</p><p>Key Responsibilities:</p><ul><li>Provide prompt, professional, and courteous customer service and technical support via phone, email, and chat.</li><li>Diagnose and troubleshoot software and hardware issues, guiding customers through step-by-step solutions.</li><li>Collaborate with other support team members and escalate complex issues to higher-level technical teams when necessary.</li><li>Document customer interactions, technical issues, and resolutions accurately in the company s CRM system.</li><li>Stay updated with the latest product features, technical updates, and industry trends to provide accurate information and support to customers.</li><li>Assist in the development of technical support documentation, FAQs, and knowledge base articles.</li><li>Contribute to ongoing training and development sessions to enhance product knowledge and support skills.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Computer Science, Information Technology, or a related field, or equivalent work experience.</li><li>Proven experience in a technical support or customer service role, preferably in a tech company - .Strong technical troubleshooting skills and a solid understanding of software and hardware.</li><li>Excellent verbal and written communication skills in both English and Arabic.</li><li>Ability to work in a fast-paced environment and manage multiple tasks simultaneously.</li><li>Customer-centric attitude with the ability to remain calm and composed under pressure.</li><li>Proficiency in using CRM software and other customer support tools.</li><li>Ability to work flexible hours, including evenings, weekends, and holidays if required.</li><li>Preferred Skills: Experience with remote support tools and techniques.</li><li>Familiarity with various operating systems, network configurations, and cybersecurity practices.</li><li>Certification in relevant technical fields (e.g., CompTIA A+, Microsoft Certified IT Professional).</li></ul>

<p>Conducting best interest assessment interviews and draft relevant reports to assess the GBV survival s needs. Making referrals to and coordinating with partner organizations; responsible for keeping a track of all referrals sent and the feedback received. Following up and monitoring on individual cases of refugee s women at risk. Ensuring Case Management is implemented and in-the line with donor requirements and guidelines. Support the project team in developing the project activities and the monthly plan for safe space activities Outreach the target group through different activities and responsible for registration of the SS activities depending on the cases need and plan Develop monthly reports on case load, reflecting the progress in the project implementation, highlight success cases and document challenges encountered during the implementation of activities. Ensure that the activities are implemented in a full respect to GBV survivals Facilitate, when necessary, orientation sessions, workshops, follow up visits and other activities for the project; Co-facilitate different psychosocial support sessions and awareness sessions for the targets groups with other Psychosocial Activities team members.</p><p><strong>Desired Candidate Profile</strong></p><p>Educational Background: Psychology, Sociology, Development, Political Science, related studies or relevant work experience. . Essential: Minimum 2 years of previous relevant experience in working with GBV survivals in general and refugees in particular. Excellent drafting, interpersonal, interviewing and communication skills Demonstrated ability to work with highly vulnerable groups Awareness about the security context and political situation in Egypt for refugees Able to work effectively within a team and/or individually This is a field job, candidate must be willing to work in the field effectively Well organized with strong time-management skills Ability to work under pressure Desirable: Previous experience working with NGOs and in refugee-related contexts.</p>

<p>We are seeking a skilled SAP ABAP Developer to join our dynamic technology team in Cairo. In this role, you will design, develop, and support custom ABAP solutions and SAP Fiori/UI5 applications to meet evolving business needs. You will collaborate with functional consultants, project managers, and stakeholders to deliver high-quality code and ensure seamless integration with SAP modules.</p><p>Responsibilities:</p><ul><li>Design, develop, test, and deploy ABAP programs, reports, interfaces, and enhancements</li><li>Develop and customize SAP Fiori and UI5 applications according to business requirements</li><li>Optimize existing code and perform performance tuning for ABAP and database operations</li><li>Collaborate with functional teams to gather requirements and translate them into technical specifications</li><li>Conduct code reviews and provide guidance to junior developers</li><li>Troubleshoot and resolve technical issues in production and non-production environments</li><li>Document technical designs, development tasks, and configuration settings</li><li>Participate in project planning, estimation, and status reporting</li></ul><p>Position Details</p><p>Position Title: SAP ABAP Developer</p><p>Location: Cairo, Egypt</p><p>Industry: Information Technology (IT) / Software</p><p>Experience Required: 1+ years'</p><p><strong>Desired Candidate Profile</strong></p><ul><li>1 to 7 years of hands-on experience in SAP ABAP development</li><li>Proven expertise in ABAP programming, including OO ABAP and performance optimization</li><li>Experience developing SAP Fiori and UI5 applications using SAP Gateway and OData services</li><li>Strong understanding of SAP data model, table structures, and integration technologies</li><li>Working knowledge of SAP enhancement framework, BAPIs, BADIs, and user exits</li><li>Bachelor s degree in Computer Science, Information Technology, or a related field</li><li>Fluency in English and strong communication skills</li><li>SAP certification in ABAP Development or SAP Fiori</li><li>Experience with SAP HANA database and CDS views</li><li>Familiarity with Agile/Scrum methodologies</li><li>Knowledge of RESTful APIs, JavaScript, HTML5, and CSS</li><li>Previous exposure to SAP modules such as MM, SD, or FI</li><li>Ability to mentor junior developers and lead small technical workstreams</li></ul>

<p><h4>About the role:</h4> <p>We are seeking a skilled SAP ABAP developer to join our dynamic technology team in Cairo. In this role, you will design, develop, and support custom ABAP solutions and SAP Fiori/UI5 applications to meet evolving business needs. You will collaborate with functional consultants, project managers, and stakeholders to deliver high-quality code and ensure seamless integration with SAP modules.</p> <h4>Responsibilities:</h4> <ul> <li>Design, develop, test, and deploy ABAP programs, reports, interfaces, and enhancements</li> <li>Develop and customize SAP Fiori and UI5 applications according to business requirements</li> <li>Optimize existing code and perform performance tuning for ABAP and database operations</li> <li>Collaborate with functional teams to gather requirements and translate them into technical specifications</li> <li>Conduct code reviews and provide guidance to junior developers</li> <li>Troubleshoot and resolve technical issues in production and non-production environments</li> <li>Document technical designs, development tasks, and configuration settings</li> <li>Participate in project planning, estimation, and status reporting</li> </ul> <h4>Required qualifications:</h4> <ul> <li>1 to 7 years of hands-on experience in SAP ABAP development</li> <li>Proven expertise in ABAP programming, including OO ABAP and performance optimization</li> <li>Experience developing SAP Fiori and UI5 applications using SAP Gateway and OData services</li> <li>Strong understanding of SAP data model, table structures, and integration technologies</li> <li>Working knowledge of SAP enhancement framework, BAPIs, BADIs, and user exits</li> <li>Bachelor’s degree in Computer Science, Information Technology, or a related field</li> <li>Fluency in English and strong communication skills</li> </ul> <h4>Preferred qualifications:</h4> <ul> <li>SAP certification in ABAP development or SAP Fiori</li> <li>Experience with SAP HANA database and CDS views</li> <li>Familiarity with Agile/Scrum methodologies</li> <li>Knowledge of RESTful APIs, JavaScript, HTML5, and CSS</li> <li>Previous exposure to SAP modules such as MM, SD, or FI</li> <li>Ability to mentor junior developers and lead small technical workstreams</li> </ul> <h4>Position details</h4> <p><strong>Location:</strong> Cairo, Egypt<br> <strong>Industry:</strong> Information Technology (IT) / Software<br> <strong>Experience required:</strong> 1+ years</p></p><p></p>

<p>Key Responsibilities: Team Leadership &amp; Management: Lead and mentor a team of IT System Analysts, providing guidance, support, and professional development . Work closely with stakeholders (internal teams, business users, and clients) to gather and document detailed business requirements. Analyze and translate business needs into clear and actionable functional and technical specifications, business impact and project timelines. Oversee the design and implementation of scalable IT systems and applications that meet business needs and align with industry s best practices. Ensure the design, architecture, and functionality of systems support long-term goals, scalability, and efficiency. Collaborate with development and architecture teams to ensure seamless integration of new and existing systems.</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications &amp; Skills: Education: Bachelor s degree in computer science, Information Technology, Engineering, or related field. A master s degree or equivalent is a plus. Experience: 5 to 7 years of experience in IT System Analysis, Business Analysis, or a similar role. 2+ years of experience in a leadership role, managing or leading teams. Proven track record of delivering IT projects from concept to completion. Deep understanding of system analysis methodologies, tools, and best practices. Experience with the software development lifecycle (SDLC) in Agile, Scrum, or Waterfall environments. Familiarity with database management and programming languages (e.g., SQL, Java, Python, C#). Experience with ERP/CRM systems (e.g., SAP, Salesforce) is advantageous. Strong knowledge of cloud technologies and platforms (AWS, Azure, Google Cloud) is preferred. Proven ability to lead, mentor, and motivate teams to achieve high performance. Excellent project management skills, with the ability to handle multiple priorities and complex tasks. Strong analytical and critical-thinking skills with the ability to develop creative solutions to complex problems. Excellent verbal and written communication skills.</p>

<p>Support delivery of process excellence initiatives by leading end-to-end diagnostics, process mapping, RCA, and implementation support for telecom business processes helping improve operational efficiency, customer experience, and cost through Lean/Six Sigma and data-driven improvement, in alignment with Vodafone objectives and the Sr. Lead s transformation agenda</p><p>Key Accountabilities &amp; Decision Ownership</p><ul><li>Lead workstreams within process optimization projects : deliver assigned scope from discovery to implementation, ensuring alignment to priorities and measurable outcomes (supports execution of major optimization initiatives</li><li>Run process diagnostics : capture VOC/pain points, map As-Is/To-Be, identify waste and bottlenecks, and recommend improvements</li><li>Perform RCA and propose solutions: conduct 5-Why/Fishbone/Pareto and validate root causes using data/logs and operational evidence.</li><li>Analytics &amp; KPI management : build KPI baselines, benchmarking views, and tracking to monitor performance and confirm benefits</li><li>Standardization and document : draft SOPs, controls, checklists, and process documentation; maintain version control and ensure repeatability</li><li>Stakeholder engagement &amp; workshops : facilitate process mapping/RCA/prioritization workshops and drive action closure across teams (supports cross-functional collaboration and influence</li><li>Business case support : quantify benefits (time, cost, risk reduction, CX), support business case inputs and benefit tracking</li><li>Change enablement support : prepare communication/training drafts and operational readiness packs for new processes</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Core Competencies, Knowledge, and Experience</p><ul><li>Process mapping &amp; redesign: E2E thinking, handoffs, controls</li><li>Structured problem solving: CA, hypothesis testing, simplification of ambiguity)</li><li>Analytical capability: trend analysis, KPI design, insights)</li><li>Stakeholder management &amp; facilitation: workshops, alignment, influence without authority</li><li>Documentation &amp; communication: SOPs, presentations, executive-ready updates</li><li>Must have technical / professional qualifications +3 years experience in process improvement / transformation / management consulting</li><li>Strong communication and collaboration skills; able to engage cross-functionally</li><li>Lean Six Sigma Green Belt</li><li>Tools: Excel/PowerPoint; process mapping; reporting (Power BI is a plus)</li></ul>

The Team Leader is managing the operations of their team to ensure the best customer experience is delivered. This role involves driving team performance to meet goals. Responsibilities Drive and manage the team's performance. Train and mentor team members, including providing mentorship, guidance, and career development. Establish team goals, create performance reports, and document feedback from the client . Influence team strategy and share results through effective communication. Requirements 12 months as a team leader. High level of fluency in German B2/C1Skills: Strong analytical, strategic thinking, and creative problem-solving skills. Experience in providing constructive criticism and implementing corrective action plans is also necessary. Excellent communication, empathy, problem-solving, and active listening skills. Ability to work in a dynamic, fast-paced environment and manage stressful situations with a calm and positive attitude.

<p></p><ul><li><p><strong>Role Description</strong> The Mechanical Draftsman role is a full-time, on-site position based in Minya, Egypt. The Mechanical Draftsman will prepare detailed mechanical drawings and 2D/3D models for cement plant equipment, piping systems, structural supports, and related components using CAD software in accordance with engineering standards. Daily tasks include interpreting engineering sketches and specifications, updating and maintaining drawing records, and coordinating with mechanical engineers, maintenance teams, and project managers to ensure designs meet operational and safety requirements. The role also involves revising drawings based on feedback, assisting in the preparation of bill of materials, and supporting installation, fabrication, and maintenance activities with accurate technical documentation. The Mechanical Draftsman is expected to adhere to company quality procedures, contribute to continuous improvement of design practices, and meet project deadlines.</p></li></ul><p></p><p></p><p><strong>Requirements</strong></p><p></p><p><strong>Qualifications</strong></p><ul><li><p>Strong mechanical drafting and CAD skills (e.g., AutoCAD, SolidWorks, or similar), with the ability to produce accurate 2D and 3D mechanical drawings.</p></li><li><p>Knowledge of mechanical design principles, manufacturing processes, and industrial equipment, preferably within cement, heavy industry, or related sectors.</p></li><li><p>Ability to read and interpret engineering drawings, technical specifications, and standards, and translate them into clear, detailed layouts.</p></li><li><p>Familiarity with plant layout, piping and mechanical systems, and basic understanding of structural supports and material handling equipment.</p></li><li><p>Strong attention to detail, organization, and document control skills, including version management and proper filing of drawings.</p></li><li><p>Effective communication and collaboration skills for working with engineers, maintenance, and project teams in an on-site industrial environment.</p></li><li><p>Proficiency in basic MS Office tools and comfort with using ERP or maintenance management systems for documentation and reporting.</p></li><li><p>Diploma or bachelor’s degree in Mechanical Engineering, Mechanical Drafting, or a related technical field, or equivalent practical experience.</p></li><li><p>Previous experience as a mechanical draftsman or mechanical CAD technician in an industrial or manufacturing setting is highly beneficial.</p></li></ul><p></p>

<p>EgyBell is hiring Technical Support Engineer for a multinational telecommunications company. Responsibilities: Provide prompt and professional technical support to customers via phone, email, chat and our standard ticketing system, and make sure the customer is updated regularly. Diagnoses, research, troubleshoot and identify solutions to software issues. Ask customers targeted questions to have a clear understanding of the customer s problem. Track customer s system, hardware, and software issues through to resolution, within agreed time limits (respect the various SLAs). Properly escalate unresolved system software issues to software developers. Provide prompt and accurate feedback to customers including actions of fix and RCA. Refer to internal knowledge base or external resources to provide accurate tech solutions. Ensure all issues are properly logged. Prioritize and manage several open issues at one time. Follow up with customers to ensure their systems are fully functional after troubleshooting. Prepare accurate and timely reports. Document technical knowledge in the form of articles and manuals to enrich the support knowledge base and generate reports on support activities and trends. Stay updated with new technologies, product updates, and industry trends. Provide feedback and suggestions for improving support processes and tools.</p><p><strong>Desired Candidate Profile</strong></p><h2>Requirements:</h2><ul><li>Bachelor s degree in IT, Computer Science, Telecommunications, or similar.</li><li>3-10 years of experience in maintaining and troubleshooting microservices-based applications deployed across multiple servers at customer sites.</li><li>Fluency in English is a must, (French and Italian languages are a plus)</li><li>MCPTT / MCX knowledge</li><li>LTE/5G QoS, priority, and pre-emption</li><li>IMS / SIP signaling</li><li>Experience with mission-critical or safety-critical networks</li><li>Excellent problem-solving and troubleshooting skills.</li><li>Ability to manage multi-tasking and prioritize effectively.</li><li>Ability to work independently and as part of a team under general supervision.</li></ul>

<div><div><div><br></div> </div> </div> <div> <div> <div> <div> <span> <u> <strong>Job Summary:</strong> </u> </span> <span>The admin assistant is responsible for overseeing administrative, procurement, marketing and activities, while ensuring smooth daily operations and providing strong support to the projects and operations departments. This role includes managing office resources, coordinating cross-departmental communication, attending and documenting meetings, and ensuring efficient execution of administrative, procurement, and operational tasks.</span> <span> <strong>Key Responsibilities:</strong> </span> <span> <strong>Office &amp; Administrative Management</strong> </span> <ul> <li> <p> <span>Oversee day-to-day office operations, ensuring a well-organized and professional work environment.</span> </p> </li> <li> <p> <span>Provide comprehensive administrative support, including calendar management, correspondence, and document preparation.</span> </p> </li> <li> <p> <span>Organize and maintain records, databases, and filing systems.</span> </p> </li> <li> <p> <span>Supervise office supplies and equipment, ensuring they are stocked, serviced, and fully functional.</span> </p> </li> <li> <p> <span>Manage vendor relationships related to office administration and services.</span> </p> </li> </ul> <ul> <li> <p> <span>Lead procurement activities, including vendor sourcing, purchase orders, contract management, and budget tracking.<br>Attend meetings, prepare agendas, record accurate minutes, and ensure timely follow-up on action items.</span> </p> </li> <li> <p> <span>Schedule, organize, and facilitate internal and external meetings and workshops.</span> </p> </li> <li> <p> <span>Arrange business travel and accommodation for staff when required.</span> </p> </li> <li> <p> <span>Assist in planning and executing projects, monitoring progress, and preparing reports for management.</span> </p> </li> <li> <p> <span>Support onboarding and orientation of new team members, ensuring smooth integration.</span> </p> </li> <li> <p> <span>Process expense reports, invoices, and other financial documentation.</span> </p> </li> </ul> <span> <strong>Qualifications:</strong> </span> <ul> <li> <p> <span>Bachelor s degree in Business Administration, Office Management, or a related field (preferred).</span> </p> </li> <li> <p> <span>3 5 years of progressive experience in office management, administration, or procurement, ideally within a technical or project-based environment.</span> </p> </li> <li> <p> <span>Proficiency in Salesforce (required).</span> </p> </li> <li> <p> <span>Strong leadership, organizational, and time management skills.</span> </p> </li> <li> <p> <span>Excellent written and verbal communication skills in English.</span> </p> </li> <li> <p> <span>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant tools.</span> </p> </li> <li> <p> <span>Proven ability to capture and distribute accurate meeting minutes and follow up on action points.</span> </p> </li> <li> <p> <span>High level of discretion, professionalism, and adaptability in a fast-paced environment.</span> </p> </li> </ul> </div> <div> <i> </i> Share<br></div></div></div></div>

About the Company Respond to customer inquiries via phone, email, live chat, or social media in a timely and professional manner. About the Role Resolve customer complaints efficiently while ensuring customer satisfaction. Salary up to 20k net with bonus and allowances Responsibilities Provide accurate information about products, services, company policies, and procedures. Handle customer requests, account updates, and service-related issues. Document all customer interactions accurately in the CRM or ticketing system. Escalate complex issues to the appropriate department when necessary. Follow up with customers to ensure issues are fully resolved. Meet or exceed individual and team KPIs, including response time, resolution time, CSAT, and quality standards. Collaborate with internal teams to improve customer experience and service quality. Stay updated on company products, services, promotions, and policies. Adhere to company procedures, confidentiality requirements, and compliance standards.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Customer Support Chat Internship iSchool is excited to offer a Customer Support Chat Internship for individuals looking to gain hands-on experience in the e-learning industry.<br> As a Customer Support Chat Intern, you will support our customer experience team by providing exceptional assistance to students, parents, and educators through online chat.<br> This internship is an excellent opportunity for candidates who are passionate about technology, education, and customer service while developing their communication, problem-solving, and professional skills in a dynamic environment.<br> Responsibilities Respond to customer inquiries via live chat in a professional, friendly, and timely manner.<br> Assist students, parents, and educators with questions about our programs, services, and platform.<br> Troubleshoot and resolve basic technical issues related to the e-learning platform.<br> Guide new users through the registration and onboarding process.<br> Document customer interactions, issues, and feedback accurately.<br> Escalate complex inquiries to the appropriate team when necessary.<br> Support the customer support team in delivering an outstanding customer experience.<br> Participate in training sessions to enhance product knowledge and customer service skills.<br> Paid Internship Practical training and real work experience Internship Certificate Potential full time opportunity Junior &amp; senior students, and fresh graduates Currently pursuing a degree or relevant coursework in communication, education, or a related field.<br> Strong customer service and interpersonal skills.<br> Ability to communicate professionally and empathetically with customers.<br> Strong problem-solving skills and attention to detail.<br> Basic computer proficiency and ability to learn new systems quickly.<br> Ability to multitask and manage multiple chat conversations efficiently.<br> A positive attitude, willingness to learn, and ability to work in a fast-paced environment.<br> Previous customer service experience is a plus but not required.<br> Fresh graduates and undergraduate students are welcome to apply.<br></span> </div>

<p>Responsibilities</p><ul><li>Develop, document, and maintain RTL (SystemVerilog/Verilog) for digital subsystems within the CPO product, including control logic, register interfaces, link management, and DFT structures.</li><li>Collaborate with architecture, analog/mixed-signal, and photonics teams to define digital interfaces and control schemes for co-packaged optical modules.</li><li>Own micro-architecture specifications, design reviews, and integration of digital IP into the top-level SoC.</li><li>Drive synthesis, timing closure, CDC, lint, and low-power (UPF) sign-off in coordination with the physical design team.</li><li>Perform FPGA prototyping and testing of digital subsystems to validate functionality, accelerate pre-silicon software bring-up, and de-risk RTL ahead of tape-out.</li><li>Develop and execute UVM-based testing, including building reusable verification components, writing constrained-random tests, and driving functional and code coverage closure.</li><li>Support verification efforts by collaborating with the DV team on testbench development, coverage closure, and debug.</li><li>Participate in tape-out readiness activities, including ECO planning, gate-level simulation, and post-silicon bring-up support.</li><li>Contribute to design methodology, reuse strategy, and quality improvements across the team.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's or Master's degree in Electrical Engineering, Computer Engineering, or related field.</li><li>1+ years of experience in digital RTL design using SystemVerilog/Verilog.</li><li>Solid understanding of digital design fundamentals: synchronous design, CDC, FSMs, pipelining, and low-power techniques.</li><li>Hands-on experience with industry EDA tools (synthesis, lint, CDC, simulation).</li><li>Familiarity with scripting (Python, TCL, Perl) for design automation.</li><li>Strong problem-solving skills and ability to work in a cross-functional team.</li><li>Experience with high-speed serial interfaces (SerDes, PCIe, Ethernet, CXL) or optical link control.</li><li>Exposure to silicon photonics, co-packaged optics, or advanced packaging products.</li><li>Experience with ARM-based SoC integration, AMBA protocols (AXI/AHB/APB), and standard IP integration flows.</li><li>Prior tape-out experience on advanced process nodes.</li><li>Knowledge of UPF/low-power flows and DFT (scan, MBIST, boundary scan).</li></ul>