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<span>We are looking for a detail-oriented Media Operator to support our media operations team by managing digital media assets, metadata, artwork quality control, and subtitle files.<br> The ideal candidate will ensure all incoming assets meet quality standards, maintain accurate documentation, and communicate effectively with internal teams and clients to facilitate seamless content delivery.<br> Key Responsibilities Verify the workability and integrity of all received media assets.<br> Create, update, and maintain metadata for digital media assets.<br> Perform quality control (QC) on artwork and validate its compliance with client specifications.<br> Prepare, review, and manage subtitle files for accuracy and formatting.<br> Confirm receipt of media assets and ensure proper documentation.<br> Document asset issues and provide clear comments and feedback to the Client Operations team and external clients.<br> Collaborate with internal teams to resolve asset-related issues and ensure timely delivery.<br> Follow company security policies and protect confidential media assets and information.<br> Perform other duties as assigned.<br> At Pixelogic, we pride ourselves on fostering a supportive and engaging environment.<br> Our comprehensive benefits include top-notch medical and social insurance fully covered for you and your family, ongoing training and development opportunities, and fun department outings to boost team spirit.<br> Enjoy delicious catered meals, unlimited snacks and drinks, and a fun office activity area for games and stress relief.<br> We also provide free internet for remote work, convenient office transportation, and a rewarding referral bonus system.<br> Bachelor's degree in Media, Mass Communication, Multimedia, or a related field.<br> 2 years of experience in media operations or a similar role.<br> Experience working with video and/or audio assets.<br> Hands-on experience using Adobe Premiere Pro.<br> Good understanding of digital media formats and workflows.<br> Strong attention to detail and ability to identify quality issues.<br> Good written and spoken English.<br> Strong communication, organization, and problem-solving skills.<br> Ability to manage multiple tasks and meet deadlines in a fast-paced environment.<br></span> </div>
About the Role This is a managerial leadership position. You will report directly to the Director of Operations and hold full accountability for the people, processes, and performance of the Gasket and Magnet Strip section. You will lead a team of supervisors, technicians, and operators, and serve as the operational bridge between Production, Planning, Quality, Maintenance, and Warehouse.<br>Key Responsibilities Lead, manage, and develop production supervisors, technicians, and operators across both sections. Set performance objectives, conduct appraisals, and build a culture of accountability and continuous improvement. Train, mentor, and develop team members on SOPs, best practices, and new production techniques. Maintain a skill matrix for all production staff and use it to guide training plans and deployment decisions. Resolve workforce issues and maintain high engagement on the shop floor. Own daily, weekly, and monthly production output — volume, quality, and on-time delivery. Oversee shift planning, resource allocation, and production scheduling in coordination with the Planning team. Monitor and drive OEE, identifying and closing performance gaps; enforce first-production approval at shift start, model change, and after any unplanned stoppage. Minimize downtime through structured coordination with the Maintenance team. Enforce 4M change management (Man, Machine, Material, Method): track changes, and review risks. Lead improvement initiatives using Lean, Kaizen, 5S, and Six Sigma/DMAIC methodologies; actively engage shop-floor employees in the suggestion system. Develop, document, and maintain SOPs, process flow charts (raw material receipt to shipping, including rework/repair loops), and control plans linked to FMEA. Create and update Value Stream Maps (VSM) to identify waste and improvement opportunities; support all improvements with statistical data. Ensure process FMEAs are updated at each product or process change; re-score after corrective actions and apply lessons learned horizontally across similar processes. Manage feasibility assessments for new production projects (capacity, manpower, equipment). Ensure all critical and special product characteristics are identified in SOPs, control plans, and FMEAs, and clearly communicated at workstations. Collaborate with Quality Control to proactively reduce defects, scrap, and rework across all shifts. Ensure full compliance with ISO 9001:2015 on the production floor at all times. Maintain permanent audit readiness across production documentation, workstations, and processes for customer audits. Lead corrective action management using 8D, Fishbone, and 5-Why methods; ensure FMEA, control plans, and SOPs are updated after every major nonconformance. Enforce PPE usage, machine guards, and safety compliance across production areas. Track and report production KPIs (OEE, capacity utilization, CT, throughput rate, down time, scrap rate, on-time delivery, rework) to the Director of Operations regularly. Work cross-functionally with Planning, Maintenance, Warehouse, and Quality to align production execution with business goals. Participate in management review meetings; contribute production data, root cause findings, and improvement action plans.<br>Requirements Bachelor’s degree in Mechanical Engineering, Industrial Engineering, or a related field.8–12 years of experience in production or manufacturing management. Minimum 3 years in a supervisory or managerial role. Experience in PVC gaskets production or home appliance / refrigerator manufacturing is strongly preferred. Lean Green Belt certification required — Six Sigma Black Belt, CPIM, or equivalent is a strong plus. Proven track record managing production teams and driving measurable improvements in output, quality, and efficiency. Hands-on experience with OEE tracking, VSM, Lean, 5S, Kaizen, FMEA, control plans, and SPC (CPK/Ppk). Experience with customer supplier audits is a strong advantage. Solid knowledge of ISO 9001:2015 and manufacturing compliance requirements. Proficient in MS Excel, ERP systems, and production management tools. Excellent written and spoken English. Based in or able to commute to 10th of Ramadan City (preferred).<br>Apply also through: hr@intertradeco.org
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<p><strong>Job Overview</strong><br>West Monroe is seeking a meticulous and organised individual to join our team as a <strong>Records Keeper</strong>. This is a <strong>full-time</strong>, <strong>fully remote</strong> position, offering a fantastic opportunity for a candidate with a keen eye for detail and a passion for maintaining order. The successful candidate will be responsible for managing and maintaining the company's records, ensuring their accuracy, security, and accessibility. You will play a crucial role in our information management strategy, supporting the smooth operation of our business processes. The offered compensation for this role is <strong>$22 - $26 USD per hour</strong>.<br><strong>Responsibilities</strong><br>* Develop, maintain, and manage both digital and physical filing systems in a systematic and logical manner.<br>* Ensure the accuracy, integrity, and quality of all company records throughout their lifecycle.<br>* Process, scan, and index documents, ensuring they are correctly categorised and easily retrievable.<br>* Manage the archival and secure disposal of records in accordance with company policies and legal requirements.<br>* Respond to internal requests for information and records promptly and accurately.<br>* Implement and adhere to data protection and confidentiality guidelines to safeguard sensitive information.<br>* Conduct regular audits of the records system to ensure compliance, identify discrepancies, and suggest improvements.<br>* Assist with projects related to the digitisation and migration of records to new systems.<br><strong>Qualifications</strong><br>* Proven experience in records management, data administration, or a similar administrative role.<br>* Exceptional organisational skills with the ability to manage multiple tasks simultaneously.<br>* A high level of accuracy and an unwavering attention to detail.<br>* Proficient in using the Microsoft Office Suite (Word, Excel, Outlook) and familiar with document management software.<br>* A strong understanding of data confidentiality principles and best practices.<br>* Excellent written and verbal communication skills.<br>* The ability to work independently and proactively in a remote setting.<br>* A-levels or equivalent qualification; a degree in a relevant field such as Information Management or Business Administration is desirable but not essential.<br><strong>Benefits</strong><br>* Competitive hourly wage.<br>* Flexible working hours suitable for a remote role.<br>* Opportunities for professional development and growth.<br>* A collaborative and supportive virtual team environment.<br>* All necessary equipment provided to set up a productive home office.</p><br><br>
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Role Overview<br><br>Petro App is seeking a hands-on CRM Solutions Architect / Implementation Specialist to design, build, and continuously improve our CRM environment.<br><br>You will own the CRM lifecycle - from business-process discovery and solution design through configuration, automation, integration, reporting, user adoption, and ongoing optimization. You will work closely with Sales, Operations, Customer Support, Marketing, Finance, and Technology to translate business requirements into simple, scalable CRM solutions.<br><br>This is not solely an administration role. We need someone who can understand how the business operates, challenge inefficient processes, design the right solution, and implement it.<br><br>Key Responsibilities<br><br>Own the architecture, configuration, administration, and continuous improvement of Petro App's CRMUnderstand business requirements and translate them into practical, scalable CRM solutions Design and maintain data models, modules, fields, page layouts, pipelines, stages, validation rules, permissions, and role hierarchies Build workflows, approval processes, assignment rules, alerts, scheduled actions, and guided business processes Automate lead capture, qualification, assignment, follow-up, conversion, onboarding, and customer-lifecycle activities Configure dashboards, reports, forecasts, and management views that provide reliable operational insights Integrate the CRM with Petro App's internal systems and third-party applications using APIs, webhooks, middleware, and integration platforms Develop custom functions or extensions when standard platform capabilities do not meet business requirements Manage data imports, migrations, mapping, cleansing, deduplication, and ongoing data-quality controls Establish CRM governance covering data ownership, naming conventions, required fields, access controls, documentation, and change management Diagnose system issues and coordinate with platform support teams or external vendors when necessary Document the CRM architecture, configurations, workflows, integrations, and operating procedures Train users and create clear onboarding and reference materials Monitor user adoption and work with department leaders to improve CRM usage and process compliance Assess new CRM features and related business applications based on their value to Petro App Support future platform evaluations, upgrades, or migrations as business requirements evolve<br><br>Requirements<br><br>At least 4 years of hands-on experience implementing, customizing, or administering a major CRM platform Experience delivering a CRM implementation or significant redesign from requirements gathering through launch Strong understanding of sales pipelines, lead management, customer onboarding, account management, and customer-support processes Experience configuring workflows, custom objects or modules, reports, dashboards, roles, profiles, and permissions Experience integrating CRM platforms with external systems through APIs, webhooks, middleware, or integration platforms Experience with data migration, cleansing, deduplication, and validation Ability to translate business needs into scalable technical and process designs Strong analytical, troubleshooting, documentation, and stakeholder-management skills Clear written and verbal communication skills Ability to take ownership and work independently across technical and non-technical teams<br><br>Nice to have<br><br>Hands-on experience with Zoho CRM or Zoho One Zoho CRM certification or relevant Zoho implementation credentials Experience with Deluge scripting and applications such as Zoho Analytics, Desk, Campaigns, Books, Forms, Creator, or Flow Experience with Hub Spot, Salesforce, Microsoft Dynamics, or other major CRM platforms Experience working with mobile applications, marketplaces, logistics, automotive services, fuel technology, or other transaction-based businesses Familiarity with SQL, business-intelligence tools, identity management, and data-security practices Experience driving CRM adoption across multiple departments<br><br>Ideal candidate<br><br>You combine business-process thinking with hands-on technical ability. You are comfortable speaking with business leaders, mapping an unclear process, proposing a better design, and then building it yourself.<br><br>You favor straightforward, maintainable solutions over unnecessary complexity. You care about data quality, user experience, documentation, security, and measurable business outcomes.<br><br>Benefits<br><br>You will own and shape the security function in a high-impact, hands-on lead role You'll work at the intersection of security, reliability, and platform engineering, directly influencing how Petro App scales Opportunity to work with a modern tech stack and a team that values pragmatism, automation, and continuous improvement A culture that cares about doing the right thing for customers and partners, with leadership support for investing in security and reliability
Company Overview:<br>Dar, the founding member of the Sidara group, is an international multidisciplinary consulting organization specializing in engineering, architecture, planning, environment, project management, facilities management, and economics. Sidara operates in 60 countries with 20,500 professionals, Dar connects people, places, and communities through innovative solutions to the world's most complex challenges. We deliver projects from inception through completion, embracing challenges to empower communities worldwide. Learn more at www.dar.com.<br>Our Vision and Values:<br>We aspire to be the chosen home of those with a gift for crafting solutions that empower people and an unwavering passion for learning and innovation. Our core values shape our culture and guide our decision-making. We are committed to:<br>Excellence Responsibility Empowerment Connectivity Courage Job Summary We are seeking a consultant to support our Digital Transformation & AI practice in delivering advisory engagements, proposals, and reusable practice assets across digital transformation, data, AI, operating model, GRC, and implementation. The role will contribute to client-facing advisory work and business development across digital transformation, data, AI, governance, and business transformation initiatives. The role is suited to a consultant who can structure ambiguous information, write clearly, learn quickly, and support practical recommendations for clients. Experience supporting government, public sector, or large enterprise transformation initiatives is advantageous. Responsibilities Contribute to engagements across digital transformation, data, AI, governance, data protection, and business transformation. Conduct current-state reviews, maturity assessments, benchmarking, gap analysis, and evidence synthesis to support client recommendations. Document AI use cases, business requirements, process impacts, governance needs, and implementation considerations. Contribute to transformation strategies, roadmaps, operating models, governance frameworks, and implementation plans. Support AI solution design and implementation initiatives by translating business needs into delivery activities and helping validate outputs. Support proposals, RFP responses, client presentations, and pursuit materials. Develop client-specific perspectives, use case catalogues, solution narratives, and supporting content for pursuits. Research clients, industries, regulations, market trends, competitors, and emerging opportunities relevant to digital transformation and AI. Qualifications:Bachelor's degree in business, Engineering, Computer Science, or a similar technical discipline. Approximately 3-5 years of experience in management consulting, digital transformation, technology advisory, innovation, business analysis, data & AI, governance, or a related field. Experience supporting digital transformation, data, AI, governance, or business transformation initiatives. Experience preparing client-facing deliverables, reports, briefing notes, proposals, or advisory material. Strong ability to structure information, synthesize findings, and translate analysis into practical recommendations. Experience working with government, public sector, or enterprise clients within the GCC is advantageous.<br>Preferred Knowledge Good understanding of digital / technology concepts including data, AI, enterprise platforms, automation, systems integration, and operating model change. Familiarity with governance disciplines such as data governance, AI governance, data protection, privacy, and enterprise risk management. Understanding of modern AI concepts such as large language models, retrieval augmented generation, AI agents, responsible AI, and enterprise AI adoption. Familiarity with governance, risk, compliance, data management, or enterprise transformation concepts is advantageous. Key Competencies Structured problem solving and practical judgement. Clear written communication and client-facing content development. Ability to communicate effectively with business and technology stakeholders. Commercial awareness and curiosity about digital transformation, AI adoption, and emerging technologies. Ability to work across multiple engagements, priorities, and proposal timelines. Ability to use Generative AI and agentic workflows to accelerate work while maintaining quality, accuracy, and professional judgement.<br>Certifications Certifications are not mandatory but considered a plus<br>ITIL v4 Managing Professional / ITIL Expert TOGAF 9/10PMP or PRINCE2 Project Management Certification ISO/IEC 27001:2022 Lead Implementer or Auditor ISO 9001:2015ISO 45001:2019COBIT 2019 Certification SABSA Certified Security Architect DAMA Certification (Data Management) Cloud Practitioner/Architect certification (Azure/AWS/GCP…) NIST Cybersecurity Framework familiarity (CSF2.0) DESC ISRv3 / Dubai ISR compliance expertise
Roles & Responsibilities:<br>1. Strategic / Financial Ensure that risk management priorities are reflected in TSFE's strategic plans. Ensure that all risk-related activities aligned to the business plan are implemented Formulate and implement risk assurance strategies taking into consideration both internal and external factors that may impact the organizations Periodically review the risk appetite statement, guiding principles, risk taxonomy and due diligence process to provide recommendations to MIC/ExCo. Formulate strategic action plans to minimize, manage, and mitigate business & investment risks and then monitor the progress and execution of the mitigating plans. Establish and ensure maintenance of risk registers to identify, assess and document risk and develop corrective actions, plans , roadmaps etc. Identification and implementation of appropriate risk management tools and software Embed risk management approach into operations & ensure implementation Provide assurance to the Board, committees and leaders of performance against internal controls and risk management systems by publishing and sharing periodic risk reports.<br>2. Operations:Regularly evaluate risk exposure and ensure that overall risks are measured, and thresholds are controlled within predetermined limits. Ensure risk management framework is applied to each step in the deal process to ensure that the key risks are considered at the appropriate steps in the deal funnel and the requisite mitigation measures are taken. Ensure all identified risks will be consistently re-appraised and considered considering the evolving internal and external factors Ensure risk analysis and progress reports are periodically published and shared with concerned stakeholders, including employees, board members, and senior executives. Develop budgets for risk-related projects, get approvals from CEO & Board and supervise implementation Conduct risk assurance and due diligence on behalf of the organization in the events of mergers, acquisitions, and business deals. Ensure collection of risk information from source systems, departments, and maintenance of risk register and reporting thereof. Analyzing the data and applying to various key risk areas to update the risk registers Hold special sessions to resolve issues in case of breach of controls and risk framework. Keep abreast of notices issued by government and of market trends that may have an impact on the organization.<br>3. Customers (Internal / External):Advice and recommend to CEO on all matters relating to business and investment risk activities including breach & non-compliance. Additionally, apprise him on latest developments in markets that may have risk related implications. Coordinate with investment team to ensure that TSFE Risk Framework is applied at all stages of a deal. . Liaise with regulatory authorities, risk consultants etc. as and when needed.<br>4. People Nurturing:Manage development and performance of all the direct reports – Legal Counsel and Compliance Manager Lead and manage a team of highly talented individuals and create an environment that promotes and supports high performance Provide performance feedback on regular basis to all direct reports.<br>Education, Qualification & Work Experience:A Bachelor’s degree along with an MBA from a reputed university Any other related certifications are an advantage Prior work experience (15+ years of relevant experience in enterprise risk management) preferably at an investment related institution / Private equity firm / Sovereign wealth fund or any other diversified investment institution Relevant management experience (8+ years) leading highly skilled teams A strong understanding of macroeconomics, capital markets trends, competitor activities, industry dynamics, and customer trends and their impact on risk management. Must be able to perform in a high-pressure environment and meet deadlines Has excellent written and verbal communication skills, as well as the ability to draft engaging and impactful messages for inspiring employees and investors
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Company Description<br><p>Pentavalue is a technology and innovation company delivering software, AI, digital transformation, business solutions, and creative technology services to clients across Egypt and the region.</p><br><br>Job Description<br><p>We are looking for an Executive Business Assistant to work directly with the CEO. This is a business-focused role combining executive support, lead generation, client communication, presentations, and commercial follow-up.</p><br><p>The candidate will help the CEO identify new opportunities, approach potential clients, manage initial discussions, and move qualified leads through the business pipeline.</p><br><p>Key Responsibilities</p><br><ul><li>Research and identify potential clients and business opportunities.</li><li>Contact new leads through email, LinkedIn, calls, events, and referrals.</li><li>Respond to business enquiries received through the CEO’s office.</li><li>Understand and qualify client requirements, budgets, timelines, and decision-making authority.</li><li>Arrange client meetings and prepare meeting briefs.</li><li>Prepare company presentations, pitch decks, and client proposals.</li><li>Attend meetings with the CEO and document decisions and next steps.</li><li>Follow up with leads and clients until the opportunity progresses or closes.</li><li>Maintain accurate lead and opportunity records in the CRM.</li><li>Coordinate qualified opportunities with the relevant internal teams.</li><li>Provide the CEO with regular summaries of leads, meetings, pending actions, and required decisions.</li></ul><br>Qualifications<br><ul><li>2–5 years of experience in business development, client relations, account management, or executive business support.</li><li>Strong Arabic and English communication skills.</li><li>Experience in lead generation, client handling, and business presentations.</li><li>Excellent organization, research, and follow-up skills.</li><li>Proficiency in PowerPoint, Excel, Google Workspace, CRM systems, and AI tools.</li><li>Interest in technology, AI, software, and digital solutions is preferred.</li></ul><br>Additional Information<br><p>Key Performance Indicators</p><br><ul><li>Qualified leads generated.</li><li>Client meetings booked.</li><li>Opportunities added to the pipeline.</li><li>Lead-to-meeting and meeting-to-proposal conversion rates.</li><li>Clients acquired in collaboration with the CEO.</li><li>Follow-up completion and CRM accuracy.</li><li>Quality and readiness of presentations and proposals.</li></ul><p>What We Offer</p><br><ul><li>A dynamic and innovative work environment.</li><li>Opportunities to work on technology, production, and creative projects.</li><li>Career growth and continuous learning.</li><li>Performance-based incentives.</li><li>Competitive salary.</li></ul><p><strong>Thank you very much for sharing your profile with us, Our team takes due care of every CV</strong></p><br><br><br> </div>
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Company Description<br><p>Pentavalue is a technology and innovation company delivering software, AI, digital transformation, business solutions, and creative technology services to clients across Egypt and the region.</p><br><br>Job Description<br><p>We are looking for an Executive Business Assistant to work directly with the CEO. This is a business-focused role combining executive support, lead generation, client communication, presentations, and commercial follow-up.</p><br><p>The candidate will help the CEO identify new opportunities, approach potential clients, manage initial discussions, and move qualified leads through the business pipeline.</p><br><p>Key Responsibilities</p><br><ul><li>Research and identify potential clients and business opportunities.</li><li>Contact new leads through email, LinkedIn, calls, events, and referrals.</li><li>Respond to business enquiries received through the CEO’s office.</li><li>Understand and qualify client requirements, budgets, timelines, and decision-making authority.</li><li>Arrange client meetings and prepare meeting briefs.</li><li>Prepare company presentations, pitch decks, and client proposals.</li><li>Attend meetings with the CEO and document decisions and next steps.</li><li>Follow up with leads and clients until the opportunity progresses or closes.</li><li>Maintain accurate lead and opportunity records in the CRM.</li><li>Coordinate qualified opportunities with the relevant internal teams.</li><li>Provide the CEO with regular summaries of leads, meetings, pending actions, and required decisions.</li></ul><br>Qualifications<br><ul><li>2–5 years of experience in business development, client relations, account management, or executive business support.</li><li>Strong Arabic and English communication skills.</li><li>Experience in lead generation, client handling, and business presentations.</li><li>Excellent organization, research, and follow-up skills.</li><li>Proficiency in PowerPoint, Excel, Google Workspace, CRM systems, and AI tools.</li><li>Interest in technology, AI, software, and digital solutions is preferred.</li></ul><br>Additional Information<br><p>Key Performance Indicators</p><br><ul><li>Qualified leads generated.</li><li>Client meetings booked.</li><li>Opportunities added to the pipeline.</li><li>Lead-to-meeting and meeting-to-proposal conversion rates.</li><li>Clients acquired in collaboration with the CEO.</li><li>Follow-up completion and CRM accuracy.</li><li>Quality and readiness of presentations and proposals.</li></ul><p>What We Offer</p><br><ul><li>A dynamic and innovative work environment.</li><li>Opportunities to work on technology, production, and creative projects.</li><li>Career growth and continuous learning.</li><li>Performance-based incentives.</li><li>Competitive salary.</li></ul><p><strong>Thank you very much for sharing your profile with us, Our team takes due care of every CV</strong></p><br><br><br> </div>
About the role<br>We are looking for a Senior Oracle DBA to own the health, performance, security, and availability of our database estate. The estate spans both current and legacy environments — Oracle AI Database 26ai and Autonomous Database on OCI, alongside Oracle Database 19c and 12c on-premise — and directly supports our Oracle APEX and ORDS application portfolio.<br>This is a hands-on role with a dual mandate: keep the existing production estate stable and secure, while planning and executing the upgrade and migration path to our current platform. You will work closely with the application development team, and be the final authority on database standards, backup and recovery, and production change.<br>Key responsibilities<br>Operations & availability<br><br>Install, configure, patch, and upgrade Oracle Database across 12c, 19c, and current releases. Own backup and recovery: design, implement, and — critically — regularly test RMAN backup strategies, restore procedures, and documented recovery runbooks. Manage high availability and disaster recovery (Data Guard, standby databases, failover/switchover testing, RTO/RPO adherence). Monitor database health, availability, storage, and capacity; act on alerts before they become incidents. Plan and execute database migrations and version upgrades with minimal downtime.<br><br>Performance<br><br>Diagnose and resolve performance issues using AWR, ASH, ADDM, SQL Trace, and execution plan analysis. Tune SQL, indexes, memory, storage, and instance parameters; partner with developers to fix problems at the source rather than masking them. Establish performance baselines and capacity forecasts.<br><br>Security & compliance<br><br>Manage users, roles, privileges, and least-privilege access control. Implement and maintain database security controls — auditing, encryption (TDE), data masking, and VPD / row-level security where applicable. Support audit and compliance requirements; maintain evidence and access records.<br><br>Cloud & platform<br><br>Administer Oracle Cloud Infrastructure (OCI) database services, including Autonomous Database (ATP/ADW) — provisioning, scaling, wallets, and network access control. Administer and support ORDS and the database layer underpinning our Oracle APEX applications (workspace provisioning, schema management, resource governance). Manage environments (DEV / TEST / PROD): refreshes, cloning, data subsetting, and environment parity.<br><br>Collaboration & governance<br><br>Partner with the development team on data modeling, schema design reviews, and PL/SQL performance. Define and enforce database standards, naming conventions, and change-control procedures. Own production change: review, schedule, and execute deployments and database releases. Document architecture, procedures, and runbooks. Mentor junior technical staff. Participate in an on-call rotation for production incidents.<br><br>Qualifications<br><br>Bachelor's degree in Computer Science, Information Technology, or a related field.5+ years of hands-on Oracle Database administration in production environments. Deep expertise in Oracle 19c, with working experience across 12c and newer releases. Expert-level backup and recovery using RMAN, including real-world restore and point-in-time recovery experience. Strong performance tuning capability: AWR / ASH / ADDM interpretation, execution plans, SQL and instance tuning. Solid SQL and PL/SQL — able to read, debug, and optimize application code, not just administer the instance. Experience with high availability and DR: Data Guard, standby configuration, and tested failover procedures. Experience with Oracle Cloud Infrastructure (OCI) and/or Autonomous Database. Strong Linux / UNIX administration and shell scripting. Database security fundamentals: privilege management, auditing, and encryption. Disciplined approach to change control, documentation, and production safety. Working proficiency in English; strong communication skills.<br><br>Preferred (nice to have)<br><br>Oracle Certified Professional (OCP) — Database Administrator. Experience administering databases behind Oracle APEX / ORDS applications. Oracle RAC, Exadata, or Grid Infrastructure experience. Golden Gate or other replication / CDC tooling. Automation and scripting beyond shell — Python, Ansible, Terraform, or similar. Experience with multi-tenant architecture (CDB / PDB) and pluggable database management. Monitoring and observability tooling (OEM / Cloud Control, Grafana, or equivalent). Prior experience executing a major version upgrade or on-premise-to-cloud migration end to end.
Assistant Manager, Treasury & Markets Division (Treasury Client Solutions)
Accounting, Finance & Banking
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<span>Reporting to the Group Treasurer, this role designs and delivers financial risk-management solutions for the Bank and its clients.<br> Working with the Treasurer and Client Relations, you will expand the client base and boost non-funded treasury revenues in line with the Strategic Plan.<br> This role requires a hands-on, self-starter with a passion for Global Africa who can hit the ground running and drive results with minimal supervision.<br> Key Responsibilities a.<br> Treasury and Markets Business & Product Development · Develop and maintain business plans for prospective Treasury and Markets balance sheet financial risk solutions, including financial performance projections, SWOT analyses, and clearly articulated value propositions.<br> · Collaborate with Client Relations and product partners to originate and structure new Treasury and Markets–linked assets, investments, and hedging solutions for clients.<br> · Conduct ongoing reviews of the Bank’s asset and liability portfolio to identify clients with hedging requirements and assess associated revenue and business potential, in partnership with Client Relations and relevant internal stakeholders.<br> · Identify and evaluate new Treasury and Markets product streams that enhance the Bank’s value proposition and meet evolving client needs.<br> · Prepare and present recommendations to the Treasurer and senior management based on product business cases and expected financial performance.<br> b. Structuring and Product Offerings · Participate in client meetings, missions, roadshows, and seminars alongside Client Relations teams to support advisory-led dialogue on FX, interest rate, and commodity risk management.<br> · Structure bespoke hedging and investment solutions on products such as FX, cross-currency and interest rate swaps, total return swaps and interest rate options, structured deposits and notes, and commodity hedges that are aligned with client exposures, specific loan facility structures, and risk profiles.<br> · Support quantitative analysis, including Potential Future Exposure (PFE) analysis, trade economics, and sensitivity analysis (e.<br>g., PV01, CVA), and prepare client-ready transaction Term sheets.<br> · Coordinate with the Legal Department to support documentation and master agreement processes, including ISDA, CSA, and GMRA agreements, among others, in line with product governance frameworks.<br> c. Trading and Derivatives Management · Provide pricing and execute client-driven FX (spot, forwards, NDFs), interest rate, and commodity hedging transactions in accordance with best execution standards and the Bank’s benchmarking and pricing policies.<br> · Assist in managing positions arising from client transactions and the Bank’s proprietary or balance‑sheet activities within approved risk limits (VaR, basis risk, and tenor limits).<br> · Support the execution of hedging strategies designed to optimize the Bank’s risk profile and enhance profitability.<br> · Monitor and analyze macroeconomic trends, central bank policies, foreign exchange supply and demand dynamics, and geopolitical developments impacting the Bank and its clients.<br> d. Departmental Processes and Functional Framework · Contribute to the documentation and continuous enhancement of desk operating procedures, policies, and controls, ensuring alignment with the Bank’s strategy and market best practices.<br> · Support the design and implementation of derivatives hedging strategies consistent with the Bank’s defined risk appetite and tolerance levels.<br> · Assist in maintaining a robust risk management framework for Treasury and Markets activities in alignment with the Bank’s enterprise risk management framework.<br> · Support the development of departmental work plans outlining key initiatives, deliverables, and timelines across each financial reporting period.<br> · Contribute to the preparation of business cases for new systems or technology enhancements, including justification of benefits to the Treasury and Markets franchise, for submission to Senior Management.<br> e. Treasury and Markets Risk Management · Identify, analyze, and document Treasury and Markets financial risks within the Bank’s risk register, in coordination with the Treasury Balance Sheet and Risk Management function.<br> · Assist in developing and implementing market risk hedging tools and strategies covering interest rate, commodity, foreign exchange, and credit risks.<br> · Execute derivative transactions used to hedge the Bank’s balance sheet and market risk exposures.<br> · Collaborate with Treasury Middle Office and Finance teams on valuations, P&L attributions, risk reporting, and model oversight for derivative positions.<br> · Maintain comprehensive audit trails for approvals, agreements, and client documentation in line with product governance and Bank policy and procedures.<br> f. Market Intelligence and Advisory · Provide technical advisory support to subsidiaries, departments, and business units in the areas of risk hedging, fixed income trading, and valuation of bonds and derivatives.<br> · Develop and present regular market intelligence reports covering financial market developments, outlooks, and forecasts for inclusion in the Treasury & Markets monthly management report.<br> · Review technical and market reports from subsidiaries and respond to specific analytical or structuring requests.<br> · Deliver advisory services and technical assistance to central banks, corporates, and financial institutions across Africa and CARICOM in areas of structured investments, asset-liability management, and financial markets risk hedging.<br> · Support the design and delivery of training programs, client materials, pitchbooks, market updates, and thought leadership sessions for senior management and professionals across client institutions.<br> · Participate in internal committees and working groups, providing technical input, feedback on proposals, and expert advice on Treasury and Markets–related matters.<br> g. Treasury Projects Initiatives · Assisting the Treasurer to plan/budget and execute new treasury client solutions projects; and · Assisting the Treasurer to champion treasury client solutions projects undertaken by the department thereby ensuring that such projects are delivered in time and within set budgets.<br> h. Treasury Resource Planning and Budgetary Management · Fully participate in the Treasury’s annual and periodic planning and budgetary processes; · Assist to ensure that Treasury Client Solutions function’s performance reviews are conducted in accordance to the Treasury & Markets department and the Bank’s Human Resource calendars; · Develop a full plan and budget of the Treasury Client Solutions desk activities and targets to be incorporated into the wider Treasury & Markets Department budget; · Develop a detailed month-by-month activities plan of the treasury client’s solutions desk’ · Assist to ensure business continuity by adequately backups for the Department’s activities by ensuring that all relevant documents are both electronically and physically filed where required; · Mentor junior staff in the Department and the wider Division.<br> i. Other Any other duties that may be assigned to the role holder by Senior Management from time to time.<br> Private Health Insurance Training & Development Performance Bonus Minimum Qualifications .<br> A first degree in a relevant discipline, i.<br>e. accounting, financial management, economics, numerical or other related disciplines and a postgraduate degree in a relevant field.<br> Recognised professional certification in a relevant field may be acceptable in lieu of a postgraduate degree.<br> · Master's degree in the area of Finance, Economics, Accountancy or MBA with a specialisation in Finance or Mathematical Sciences with a speciality in Financial Mathematics; · A recognised professional qualification in Treasury [Actuarial Professional, Financial Mathematics Professional, MCT/AMCT, CTP (US), CFA, FRM, or Accounting (ACCA, CIMA, CPA or Equivalent)] will be a strong added advantage.<br> . Excellent knowledge of accounting for treasury activities, i.<br>e. International Financial Reporting Standards (IFRS); Years and Nature of Experience .<br> A minimum of 5+ years of experience working in a Treasury and Markets function, either in the financial services industry or corporate.<br> · Sound Mathematics, Economics and Markets skills · Experience dealing in FX, Interest Rate, Commodities and Credit derivatives · Proven grounding in financial systems, market valuation methodologies, and modelling.<br> · Solid experience in working with Treasury Management Systems, and other market tools like Reuters and Bloomberg · Previous experience in a treasury environment and solid understanding of treasury and market operations; · Proven knowledge of treasury, debt capital markets, financial instruments, and structures.<br> Advanced Excel, PowerPoint skills and computer literacy (e.<br>g. SQL, Crystal Reports); · Proven excellent verbal and written communication skills in English.<br> Knowledge of the Bank's other working languages (French, Arabic, Portuguese) is an added advantage.<br> Demonstrated leadership and project capabilities, including the ability to organise and manage human resources from varied cultural backgrounds to attain goals.<br></span> </div>
Job Summary As a Mobile IN / VAS Performance & Optimization Engineer, your role involves ensuring the optimal performance, availability, and efficiency of Intelligent Network (IN) and Value-Added Services (VAS) platforms. You will be responsible for monitoring service performance, analyzing KPIs, optimizing system resources, and supporting the delivery of reliable prepaid, charging, messaging, and value-added services while maintaining excellent customer experience. Key Responsibilities Monitor the performance, availability, and health of Mobile VAS platforms to ensure continuous service delivery and compliance with service level agreements (SLAs). Analyze network and service KPIs to identify performance degradation, service anomalies, and optimization opportunities across prepaid, charging, messaging, and value-added services. Perform root cause analysis (RCA) for performance issues, service degradations, and major incidents, and implement corrective and preventive actions. Optimize system configurations, platform parameters, and resource utilization to improve service quality, operational efficiency, and customer experience. Monitor infrastructure utilization, including CPU, memory, storage, database, and network resources, and recommend optimization actions. Perform capacity analysis, traffic trend evaluation, and growth forecasting to support network dimensioning, capacity planning, and expansion activities. Monitor service transactions, response times, success/failure rates, and international traffic KPIs to ensure optimal service performance. Validate platform performance following software upgrades, patches, configuration changes, and new service deployments. Configure, maintain, and optimize performance monitoring thresholds, statistical alarms, and automated alerting mechanisms. Develop dashboards, automate KPI reporting, and implement scripting solutions to enhance monitoring, performance analysis, optimization, and troubleshooting activities. Prepare daily, weekly, and monthly performance reports, SLA reports, governance dashboards, and executive summaries with actionable recommendations. Collaborate with Operations, Engineering, IT, Planning, and Vendor teams to resolve performance issues and support continuous service improvement initiatives. Support network readiness and performance optimization during special events and high-traffic periods (e.g., Ramadan, Hajj, World Cup, national events, and major campaigns). Document optimization activities, technical procedures, performance improvements, and best practices to ensure knowledge sharing and operational consistency. Ensure compliance with operational KPIs, service availability targets, governance standards, and customer experience objectives. Qualifications Bachelor's degree in Electronics & Communications Engineering, Computer Engineering, Telecommunications, Computer Science, or a related field.5- 7 years of experience in Mobile VAS or Telecom Service Platforms. Good understanding of VAS architecture and ecosystems. Knowledge of telecom service platforms including:Online Charging System (OCS) SMSCUSSD Gateway Antispam SMSCRing back Tone system Call completion services IVR Platforms Recharge Platforms Voucher Management Systems Campaign Management Platforms Other Mobile VAS platforms• Experience with prepaid charging and subscriber service management.• Knowledge of SS7, SIGTRAN, MAP, CAP, CAMEL, Diameter, SMPP, HTTP/HTTPS, and REST APIs.• Experience with KPI monitoring and performance analysis.• Familiarity with OSS Performance Management tools.• Basic knowledge of SQL and database administration.• Basic scripting skills (Python, Bash, or Shell scripting) are preferred.• Experience working with Linux/Unix operating systems.• Strong analytical and troubleshooting skills.• Excellent communication and teamwork abilities.• Proficiency in Microsoft Office applications. Preferred Skills Strong experience in Mobile VAS Platforms Mobile VAS Core nodes: (SMSC,USSDC, IVTR ANTISPAM , other VAS systems) Signaling protocols: SMPP, SS7, MAP, CAP, ISUP, BICC, SIP, Diameter Experience with Anritsu Master Claw Strong SQL, Unix Shell scripting, and database analysis skills Knowledge of telecom interfaces and call flows (IMS/VAS) Experience in KPI reporting, forecasting, and performance optimization Knowledge of Online Charging Systems (OCS) and Convergent Charging. Experience with Oracle, Postgre SQL, or MySQL databases. Familiarity with virtualization technologies such as VMware, Open Stack, Kubernetes, or Open Shift. Experience with Grafana, Prometheus, Kibana, Splunk, or other monitoring and reporting platforms. Understanding telecom service architecture and API integration. Experience in automation, reporting, and performance dashboard development. Knowledge of Digital Services, API Gateway, and Service-Based Architecture (SBA) is considered an advantage.
Telecommunications & IT Services | 3–5 Years Experience About the Role We are seeking a highly motivated and customer-focused Client Program Management Senior Specialist (CPMS) to support customer engagements across the full contract lifecycle, from presales and onboarding through service delivery, governance, and continuous improvement. The ideal candidate will have 3–5 years of experience within Telecom, IT Services, Managed Services, or Technology environments, with strong capabilities in stakeholder management, business analysis, reporting, service governance, and operational excellence. Key Responsibilities Client & Contract Management Support customer governance models, communication plans, and engagement frameworks. Assist with contract onboarding, service transitions, and operational readiness activities. Coordinate customer communications and stakeholder engagement across multiple teams. Monitor contract performance, service levels, and governance requirements. Maintain risk, issue, action, and decision registers. Support billing governance and customer review meetings. Ensure high levels of customer satisfaction through proactive relationship management and effective communication. Program & Service Delivery Support Support program governance and operational management activities. Coordinate resource planning, capacity management, and forecasting activities. Track contractual obligations, service performance, and operational KPIs. Produce customer-facing and executive-level reports and presentations. Collaborate with Sales, Presales, Delivery, Operations, and Support teams to ensure seamless service delivery. Support service improvement planning and change management initiatives. Business Analysis & Data Analytics Analyze operational and account performance data to identify trends and improvement opportunities. Develop KPI dashboards, reports, and business insights using Excel and Power BI. Conduct business process analysis, workflow reviews, gap analysis, and root cause analysis. Support process automation, optimization, and operational efficiency programs. Define, track, and report on performance objectives and improvement initiatives. Provide data-driven recommendations to enhance customer and operational performance. Process Improvement & Governance Document, maintain, and improve operational processes, standards, and best practices. Support governance meetings, service reviews, and customer presentations. Contribute to continuous improvement, knowledge management, and transformation initiatives. Identify opportunities to enhance efficiency, quality, and operational performance. Support organizational and cross-functional improvement programs. Required Qualifications Bachelor's degree in Business Administration, Telecommunications, Information Technology, Engineering, or a related discipline.3–5 years of experience in Telecom, IT Services, Managed Services, Service Delivery, Customer Operations, Program Coordination, Business Analysis, or similar customer-facing roles. Experience working within cross-functional and multicultural environments. Strong understanding of service delivery, governance, operational processes, and customer lifecycle management. Excellent written and verbal communication skills in English. Required Skills & Competencies Client & Stakeholder Management Customer Relationship Management Stakeholder Management Executive Communication Customer Satisfaction Management Client-Facing Engagement Cross-Functional Collaboration Presentation Skills Reporting Skills Program & Project Management Program Coordination Project Governance & Support Resource Forecasting & Capacity Planning Risk Management Issue Management Governance Management Service Improvement Planning Change Management Business Analysis & Process Improvement Business Process Analysis Requirements Gathering Process Mapping Process Optimization Business Improvement Initiatives Gap Analysis Workflow Analysis Root Cause Analysis Data Analysis & Reporting Data Analysis KPI Reporting Dashboard Development Data Interpretation Trend Analysis Performance Measurement Business Intelligence & Business Insights Reporting Automation Service Delivery & Operations Contract Governance SLA Monitoring & Management Service Delivery Support Operational Reporting Continuous Improvement Quality Assurance Vendor & Partner Coordination Telecommunications & IT Knowledge Telecom Industry Operations IT Services & Managed Services Environments Customer Lifecycle Management Service Governance Knowledge Management Practices ITIL Principles International & Matrix Organization Experience Technical Skills Advanced Microsoft Excel Power BIMicrosoft Office Suite Reporting & Dashboarding Tools Data Visualization & Analytics Personal Attributes Customer-focused mindset Strong analytical and problem-solving skills Excellent organizational and planning abilities Ability to manage multiple priorities and work under pressure Strong attention to detail Collaborative team player Adaptability and continuous learning mindset Passion for innovation, process improvement, and operational excellence Preferred Certifications ITIL v4 Foundation PRINCE2 Foundation/Practitioner PMP or CAPMAgile PMScrum Master Certification SAFeSix Sigma (Yellow Belt or Green Belt) CBAP, CCBA, or BCS Business Analysis Certification
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<span>Envision Employment Solutions is currently looking for a ServiceNow Business Analyst for one of our partners, a global leader in consulting, digital transformation, technology and engineering services!<br> About: The ServiceNow Business Analyst plays a key role in driving the design, enhancement, and optimization of ServiceNow solutions across the organization.<br> This role partners with business stakeholders and technical teams to gather requirements, streamline workflows, and ensure the successful delivery of scalable, high‑quality ServiceNow functionalities that support enterprise service management.<br> Responsibilities: Collaborate with business units to gather, document, and validate requirements for new ServiceNow capabilities and enhancements.<br> Translate business needs into functional specifications, user stories, use cases, and acceptance criteria.<br> Facilitate workshops, design sessions, sprint planning, and UAT activities.<br> Analyze existing workflows and recommend process optimization aligned with ServiceNow best practices.<br> Work closely with ServiceNow developers, architects, and administrators to ensure successful delivery of solutions.<br> Support the creation and maintenance of platform governance, data standards, and configuration management processes.<br> Conduct impact analysis for platform updates, new releases, and integrations.<br> Lead testing activities including functional testing, regression testing, and user acceptance.<br> Train end users, create documentation, and ensure smooth adoption of new features.<br> Monitor platform performance and assist in continuous improvement initiatives.<br> Bachelor’s degree in Information Technology, Computer Science, Business Administration, or related field.<br> Minimum 6 years of experience as a Business Analyst, with at least 3+ years focused on ServiceNow.<br> Strong understanding of ServiceNow modules such as ITSM, ITOM, HRSD, CSM, CMDB, or ITAM.<br> Experience writing detailed functional requirements, user stories, and process documentation.<br> Strong analytical and problem‑solving abilities with a focus on process improvement.<br> Familiarity with Agile/Scrum methodologies.<br> Excellent communication skills with the ability to engage both technical and non‑technical stakeholders.<br> ServiceNow certifications preferred (e.<br>g., CSA, CAD, ITSM, or specialty certifications).<br> Experience with integrations, data modeling, and platform governance is a plus.<br></span> </div>
<h2 class="h5">Job description</h2>
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<span>Envision Employment Solutions is currently looking for a Senior ServiceNow Business Analyst for one of our partners, a global leader in consulting, digital transformation, technology and engineering services!<br> About: The Senior ServiceNow Business Analyst plays a key role in driving the design, enhancement, and optimization of ServiceNow solutions across the organization.<br> This role partners with business stakeholders and technical teams to gather requirements, streamline workflows, and ensure the successful delivery of scalable, high‑quality ServiceNow functionalities that support enterprise service management.<br> Responsibilities: Collaborate with business units to gather, document, and validate requirements for new ServiceNow capabilities and enhancements.<br> Translate business needs into functional specifications, user stories, use cases, and acceptance criteria.<br> Facilitate workshops, design sessions, sprint planning, and UAT activities.<br> Analyze existing workflows and recommend process optimization aligned with ServiceNow best practices.<br> Work closely with ServiceNow developers, architects, and administrators to ensure successful delivery of solutions.<br> Support the creation and maintenance of platform governance, data standards, and configuration management processes.<br> Conduct impact analysis for platform updates, new releases, and integrations.<br> Lead testing activities including functional testing, regression testing, and user acceptance.<br> Train end users, create documentation, and ensure smooth adoption of new features.<br> Monitor platform performance and assist in continuous improvement initiatives.<br> Bachelor’s degree in Information Technology, Computer Science, Business Administration, or related field.<br> Minimum 6 years of experience as a Business Analyst, with at least 3+ years focused on ServiceNow.<br> Strong understanding of ServiceNow modules such as ITSM, ITOM, HRSD, CSM, CMDB, or ITAM.<br> Experience writing detailed functional requirements, user stories, and process documentation.<br> Strong analytical and problem‑solving abilities with a focus on process improvement.<br> Familiarity with Agile/Scrum methodologies.<br> Excellent communication skills with the ability to engage both technical and non‑technical stakeholders.<br> ServiceNow certifications preferred (e.<br>g., CSA, CAD, ITSM, or specialty certifications).<br> Experience with integrations, data modeling, and platform governance is a plus.<br></span> </div>
<h2 class="h5">Job description</h2>
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<span>Nasoft is hiring for Makaseb , a specialized E-commerce and Digital Marketing company serving the Gulf markets.<br> Join a dynamic, innovative team that’s shaping the future of digital commerce across the region.<br> Job Responsibilities: Conducting the initial meeting with the customer to understand the store dimensions, set goals, and agree on budgets.<br> Create a customer account on the Notion platform.<br> Creating WhatsApp Groups and adding the client to follow up work on it.<br> Responsible for achieving the project's results and fully supervising all the processes that lead to this.<br> Add all preliminary data to the customer on Notion and follow up on the addition of data and reports periodically.<br> Ensure that all access permits are taken to the customer's advertising and social media accounts.<br> Writing the plan and work agreed upon with the client and adding them to the Notion platform and sharing it with the client.<br> Periodically develop tasks, distribute them to the work members and follow up on their implementation in a timely manner.<br> Work to achieve the digital goals agreed upon with the client.<br> Sending periodically weekly reports of the work done on the customer's store on WhatsApp Group Sending monthly reports as a document showing all the tasks and achievements during the month Creating & Sending the invoices to the customer and following up on payment Conducting periodically meeting with the client and responding to his questions Working Days: 5 Days (Sun to Thu) (9 AM to 6 PM) 2 Days Off (Fri -Sat) Social Insurance Medical Insurance Career path Hybrid working Model Learning & Development Gym Subscription discount Bachelor's degree.<br> Experience 2:4 Years as An Account Manager/Executive.<br> Digital Marketing Agencies Experience is a Must.<br> Experience in using Account Management CRM Software (Notion, HubSpot, etc.<br>..). KSA Clients Experience is Preferred.<br> Excellent Handling, Problem Solving, Account Management Skills.<br> English language intermediate, as a minimum required.<br> Able to work/learn in a fast-paced environment.<br> Able to work in teams.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>What this opportunity involves</h2><p>While each project involves unique tasks, contributors may:</p><ul><li>Evaluate AI-generated mortgage underwriting decisions across loan types (conforming, jumbo, FHA, VA, cash-out refinance);</li><li>Create test cases involving qualifying income calculations for self-employed borrowers using Schedule C, K-1, and Schedule E;</li><li>Draft and audit conditional approval letters and adverse action notices for Reg B / ECOA compliance;</li><li>Distinguish Fannie Mae / Freddie Mac selling guide rules from lender overlays in jumbo and non-conforming loan scenarios;</li><li>Document problem statements clearly and provide verified correct answers.</li></ul><h2>What we look for</h2><p>This opportunity is a good fit for mortgage underwriters and loan origination professionals open to part-time, non-permanent projects. Ideally, contributors will have:</p><ul><li>Degree in Finance, Economics, Business Administration, Accounting, Real Estate, or any related field;</li><li>3+ years of of mortgage, lending, real estate, or financial services experience;</li><li>Current or recent experience in underwriting & origination or adjacent roles;</li><li>Ability to calculate qualifying income for self-employed borrowers from IRS Forms 1040, Schedule C, Schedule E, and K-1;</li><li>Deep familiarity with Fannie Mae / Freddie Mac selling guides and knowledge of Reg B, Reg Z, and TRID disclosure timing rules;</li><li>Strong written English (C1+).</li></ul><h2>How it works</h2><ul><li>Apply</li><li>Pass qualification(s)</li><li>Join a project</li><li>Complete tasks</li><li>Get paid</li></ul><h2>Project time expectations</h2><p>For this project, tasks are estimated to require around 10 20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p><h2>Compensation</h2><p>On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We seek a highly skilled and experienced SRE Engineer to join our dynamic team. The ideal candidate will have a robust background in software engineering, with extensive experience in using Terraform for infrastructure as code (IaC) to manage and provision cloud resources on AWS. Design, implement, and manage cloud infrastructure using Terraform and other IaC tools. Proactively monitor, troubleshoot, and optimize the performance of cloud environments to guarantee high availability and efficiency. Implement and maintain CI/CD pipelines for automated code deployment and infrastructure changes. Develop and manage the data stack, encompassing infrastructure resources, implementation, and data lake setup. Respond to and manage critical alerts and incidents, coordinating swift response efforts to mitigate impact and downtime. Perform thorough root cause analysis (RCA) for incidents to identify and address underlying issues, developing solutions that prevent future occurrences. Document and maintain comprehensive guides for system configurations and operational procedures, promoting knowledge sharing and operational excellence.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Computer Science, Engineering, or a related field.</li><li>Solid 4+ years of experience in the same or relevant field.</li><li>Solid background in software engineering with advanced proficiency in high-level programming languages such as JavaScript or Python. Additional experience with NodeJS is a plus.</li><li>Expertise in AWS cloud services, with a keen understanding of architecture, security principles, and cost optimization strategies.</li><li>Strong experience in Linux system administration, including setup, configuration, and maintenance tasks.</li><li>Proficiency in containerization with Docker and orchestration with Kubernetes is highly valued.</li><li>Experience with scripting languages (Bash, Python, Go) and familiarity with Git workflows.</li><li>Demonstrated ability to automate and manage infrastructure using Terraform and other IaC tools in cloud environments like AWS or Azure.</li><li>Understanding of microservices architecture, Serverless technologies, and both SQL and NoSQL database systems.</li><li>Exceptional problem-solving abilities, alongside excellent teamwork and communication skills.</li><li>Adaptability and a commitment to continuous learning in the fast-evolving cloud technology landscape are essential.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>About the Role EY's AI Hub is looking for an experienced Automation QA Engineer to ensure the quality, reliability, and performance of our applications, including AI-powered products built on modern web stacks. You'll design and maintain automated test suites for applications built with Next.js and Python, with a strong focus on cross-browser testing and CI/CD integration.</p><p>What You'll Do</p><ul><li>Design, build, and maintain automated test frameworks and suites for web applications (Next.js frontend, Python backend/services)</li><li>Develop and execute cross-browser automated test scripts to ensure consistent functionality across Chrome, Firefox, Safari, and Edge</li><li>Integrate automated tests into CI/CD pipelines (Jenkins, GitHub Actions, or similar) to enable continuous testing and fast feedback loops</li><li>Collaborate with developers, product managers, and other QA engineers to define test strategies and acceptance criteria</li><li>Identify, document, and track bugs through to resolution, working closely with engineering teams</li><li>Perform functional, regression, integration, and end-to-end testing</li><li>Continuously improve test coverage, automation efficiency, and overall QA processes</li><li>Contribute to test planning for AI-driven features and help define quality benchmarks for AI model outputs where applicable</li><li>Monitor and maintain test environments and test data</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>4 – 8 years of experience in automation QA / SDET roles</li><li>Strong hands-on experience testing web applications, ideally with Next.js/React-based frontends</li><li>Proficiency in Python for writing test automation scripts and frameworks</li><li>Solid experience with cross-browser testing tools and strategies</li><li>Experience integrating automated tests into CI/CD pipelines (Jenkins, GitHub Actions, or similar)</li><li>Strong understanding of QA methodologies: functional, regression, integration, and end-to-end testing</li><li>Familiarity with version control systems (Git)</li><li>Strong analytical and debugging skills, with attention to detail</li><li>Good communication skills and ability to work closely with cross-functional teams</li><li>Nice to Have: Experience working on AI/ML-powered projects or products (e.g., testing AI model outputs, chatbots, LLM-based features)</li><li>Familiarity with API testing tools (Postman, REST Assured, etc.)</li><li>Experience with performance or load testing</li><li>Exposure to cloud platforms (AWS, Azure, or GCP)</li></ul><p></p></section>
<p><br></p><p>Step into a highly impactful role where you will help us build and operate our brand-new centralized command center for public finance in Cairo. As a Site Reliability Engineer (SRE) you will ensure our enterprise infrastructure remains highly available, scalable, and fully optimized. You will go beyond basic troubleshooting to proactively manage and resolve complex technical challenges across diverse cloud environments. You will compose our support level 2 and 3 team for a national scale product that has been deployed in 3 GCC counties, the knowledge of the product will be transferred in training sessions.</p><ul><li>Monitor and proactively troubleshooting to prevent outage and service interruption</li><li>Investigate and resolve infrastructure and application incidents coming from support level 1 or from the observability tools.</li><li>Root cause analysis and problem management, conduct post incident reviews and update runbooks and knowledge base articles</li><li>Performance and capacity management, monitor cloud utilization and optimize multi-cloud environments to ensure continuous high system reliability and uptime.</li><li>Automation and efficiencies, develop scripts to generate effort reductions and standardization, maintain infrastructure as a code templates and repeatable procedures.</li><li>Security and compliance, assist with client s audits and incidents responses</li><li>Back up and recovery, validate and monitor back up jobs, test recovery procedures</li><li>Document and knowledge sharing, maintain accurate documents for configuration, train support level 1 to increase first call resolution</li><li>Customer communication and SLAs/KPIs tracking and reporting</li><li>Vendor and tool liaison, coordinate with cloud providers and track open tickets to ensure timely resolution</li><li>On call shift responsibilities, participate in on call rotations</li></ul><p>Connect to your skills and professional experience</p><p>Analytical Thinking enables you to break down complex system behaviors to find the direct root cause of infrastructure issues. Adaptability allows you to seamlessly transition between different cloud platforms and tools in a fast-paced environment. Collaborative Problem-Solving ensures you work effectively with specialized engineering teams to build resilient, long-term technical solutions.</p><p>Essentials:</p><ul><li>Extensive, highly advanced expertise in multi-cloud operations and Site Reliability Engineering, reflecting senior-level industry tenure.</li><li>Demonstrated multi-cloud expertise with hands-on technical capabilities across platforms.</li><li>Possession of at least two of the following certifications (Note: if you hold two, Deloitte will train and support you in acquiring the third): Amazon Web Services (AWS) Certification Google Cloud Platform (GCP) Certification Oracle Cloud Infrastructure (OCI) Certification</li><li>Experience with observability tools</li><li>Experience with integration flows</li><li>Experience with DevOps tools</li><li>Familiarity with foundational Site Reliability Engineering (SRE) practices and automation frameworks.</li><li>7 to 10 years minimum prior experience operating within an enterprise-level IT command center.</li></ul><p>Connect to your business</p><p>Technology & Transformation</p><p>Distinctive thinking, deep expertise, and collaborative working. That s what connects us. That s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we ll make an impact that matters.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Extensive, highly advanced expertise in multi-cloud operations and Site Reliability Engineering, reflecting senior-level industry tenure.</li><li>Demonstrated multi-cloud expertise with hands-on technical capabilities across platforms.</li><li>Possession of at least two of the following certifications (Note: if you hold two, Deloitte will train and support you in acquiring the third): Amazon Web Services (AWS) Certification Google Cloud Platform (GCP) Certification Oracle Cloud Infrastructure (OCI) Certification</li><li>Experience with observability tools</li><li>Experience with integration flows</li><li>Experience with DevOps tools</li><li>Familiarity with foundational Site Reliability Engineering (SRE) practices and automation frameworks.</li><li>7 to 10 years minimum prior experience operating within an enterprise-level IT command center.</li></ul>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<h4>Responsibilities</h4>
<strong>Credit assessment and risk management:</strong><br>
<li>Evaluate the creditworthiness of potential clients, including corporate clients, travel agents, and groups.</li>
<li>Review and approve credit applications, ensuring they meet the hotel’s credit policy.</li>
<li>Analyze customer financial history and determine appropriate credit limits for each account.</li>
<li>Regularly monitor and assess accounts to identify and mitigate potential credit risks.</li>
<strong>Accounts receivable management:</strong><br>
<li>Oversee the management of accounts receivable, ensuring that all invoices are sent promptly and payments are collected on time.</li>
<li>Follow up on outstanding accounts and overdue payments to ensure timely resolution.</li>
<li>Manage aging reports and work proactively to reduce overdue accounts and minimize bad debt.</li>
<li>Ensure that all payments are posted correctly and accurately in the hotel’s financial systems.</li>
<strong>Credit policy enforcement:</strong><br>
<li>Ensure that all credit policies are adhered to by guests, corporate clients, travel agencies, and other stakeholders.</li>
<li>Monitor and enforce the hotel’s credit terms, ensuring that clients’ credit limits and payment terms are respected.</li>
<li>Approve or decline requests for extended credit or credit extensions in line with hotel policy.</li>
<strong>Collections and dispute resolution:</strong><br>
<li>Lead and manage the collections process, working with customers to ensure timely and full payment.</li>
<li>Address and resolve disputes or issues related to billing, credit terms, and payment discrepancies.</li>
<li>Negotiate payment arrangements with clients who may be facing financial difficulties.</li>
<li>Work with the legal department or external collections agencies when necessary to recover overdue payments.</li>
<strong>Reporting and financial analysis:</strong><br>
<li>Prepare and submit regular reports on accounts receivable, aging balances, collections progress, and credit risk to senior management.</li>
<li>Provide recommendations on improving cash flow, reducing overdue accounts, and optimizing the credit control process.</li>
<li>Assist in preparing financial statements by ensuring all receivables are accounted for and accurately reported.</li>
<strong>Team leadership and supervision:</strong><br>
<li>Supervise and train the accounts receivable and credit team to ensure efficient operations.</li>
<li>Provide guidance on credit management best practices, improving team performance and reducing errors.</li>
<li>Foster a collaborative and effective working environment within the credit and finance departments.</li>
<strong>Internal and external coordination:</strong><br>
<li>Coordinate with sales, reservations, and front office departments to ensure accurate billing and timely payment processing.</li>
<li>Work closely with the finance department to ensure proper cash flow management and adherence to budgets.</li>
<li>Communicate effectively with clients, internal teams, and other stakeholders to address credit-related issues.</li>
<strong>Compliance and documentation:</strong><br>
<li>Ensure compliance with all applicable regulations, industry standards, and internal policies concerning credit management.</li>
<li>Maintain accurate records of all credit agreements, transactions, and payment history.</li>
<li>Ensure proper filing and documentation of all credit-related documents for auditing purposes.</li>
<strong>Additional responsibilities:</strong><br>
<li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li>
<h4>People & culture</h4>
<strong>Employee relations:</strong><br>
<li>Foster a positive and structured work environment which encourages the successful operation of the business, calling upon the necessary processes to deal with disciplinary, grievance and workforce change situations.</li>
<li>Work alongside the People & Culture leader to investigate, document and administer corrective action immediately and effectively to reach the mutual goals of the business and the Heartist.</li>
<strong>Recruitment:</strong><br>
<li>Hire new Heartists in conjunction with the People & Culture Leader through INES.</li>
<li>Use the interview guides provided and Talent Meter to gain further information on any potential candidate.</li>
<strong>Employee engagement and communications:</strong><br>
<li>Strive to increase Heartist engagement by promoting a positive work environment where each Heartist is informed and proactive about the overall business goals. Ensure the consistent delivery of business and associate information with transparency so that each Heartist understands how they contribute to the company’s success. This will include working on the Employee Engagement Survey (EES) and People & Culture Audit. Ensure the EES Champions for the hotel/departmental action plans in order to increase Heartist engagement and improve EES scores year on year.</li>
<li>Represent the organization as an exemplary ambassador of the Accor All Inclusive - Heartist Service Culture.</li>
<li>Labour turnover to be closely monitored and proactive actions taken with regards to trends and suggestions to People & Culture leader as well as Hotel Manager/General Manager.</li>
<h4>Learning & talent development & performance management</h4>
<li>Ensure bi-annual Talent Review process is conducted and associated documentation maintained to the required standard.</li>
<li>Facilitate the performance management cycle from probation reviews, annual performance reviews, development plans as well as on the job training.</li>
<li>Ensure departments have adequate departmental trainers, and these are well utilised.</li>
<li>For all supervisory positions have a transparent development programme in place in conjunction with the Talent & Culture leader as well as Learning & Development.</li>
<li>Development of direct reports to give them ongoing feedback and development.</li>
<li>Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues.</li>
<li>Performs additional duties as directed by supervisors.</li>
<li>Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel.</li>
<li>Is fully conversant with all health and safety, fire and emergency procedures.</li>
<li>Maintains a high standard of personal hygiene, dress, uniform, and body language.</li>
<li>Is polite and professional in any situation where the image or regulation of the hotel is represented.</li>
<li>Attends meetings and training as required by supervisors.</li>
<li>Ensures that all activities are carried out honestly, ethically, and within the parameters of local law.</li>
<li>Interacts with guests actively soliciting feedback.</li>
<h4>Finance</h4>
<li>The activities and contribution of the role will impact the performance of the hotel.</li>
<li>Act on behalf of the business to work through complex situations and reduce risk, interpreting and implementing company policies and employment legislation as appropriate.</li>
<li>Exercise sound judgment and integrity at all times to ensure confidentiality of protected information.</li>
<li>Be fiscally competent in budgeting, forecasting including the commentary that goes with the documents/meetings.</li>
<li>Demonstrate full awareness of departmental budget/P&L and work towards achieving it by minimizing expenses and maximizing room revenue.</li>
<p>This role demands strategic thinking, strong leadership, and a focus on delivering exceptional guest experiences while maximizing revenue and profitability.</p>
<h4>Qualifications</h4>
<h4>Abilities / key competencies / skills</h4>
<p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p>
<strong>Leading myself</strong><br>
<li>Positive orientation</li>
<li>Operational decision making</li>
<li>Self-development & management</li>
<strong>Leading others</strong><br>
<li>Developing an empowered team</li>
<li>Leading an engaged and diverse team</li>
<li>Communication</li>
<strong>Leading the business</strong><br>
<li>Advocating guest passion</li>
<li>Business planning and analysis</li>
<li>Business improvement and change</li>
<h4>Experience / certificates / education</h4>
<li>Experience: At least 3-5 years of experience in credit management, preferably within the hospitality industry.</li>
<li>Education: A degree in finance, accounting, business administration, or a related field. A certification in credit management or finance (e.g., Certified Credit Executive - CCE) is a plus.</li>
<li>Skills & attributes:
<ul>
<li>Proficiency in accounting software and property management systems (e.g., Opera, SAP, or similar platforms).</li>
<li>Strong Microsoft Excel skills for data analysis, reporting, and financial tracking.</li>
<li>Strong ability to analyze financial data, assess credit risks, and make informed decisions.</li>
<li>Strong negotiation skills to resolve payment issues, extend credit terms, or settle disputes.</li>
<li>Ability to manage financial records and ensure accuracy in all credit-related activities.</li>
<li>Ability to resolve issues related to billing, collections, and disputes effectively.</li>
<li>Experience in supervising and guiding a team to meet departmental objectives.</li>
</ul>
</li>
<h4>Additional information</h4>
<strong>Your team and working environment:</strong><br>
<p>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<strong>Our commitment to diversity & inclusion:</strong><br>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>