Document Controller - Cairo Egypt
4200 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>We are Hiring!<br> We are looking for passionate calibers to join our team as "Senior Lead Software Engineer – Java Full Stack".<br> Roles and Responsibilities Be part of a high-performing team of software engineers delivering scalable and robust solutions within our microservices platform.<br> Design, develop, automate testing, document, and maintain software applications.<br> Actively participate in technical requirements elicitation with clients.<br> Software Development & Implementation Perform programming tasks according to the project plan and functional specifications.<br> Conduct unit testing for assigned tasks.<br> Integrate team outputs into the overall project solution and deployment packages.<br> Manage project configuration and release deployments.<br> Perform smoke testing for deployed releases.<br> Gather and prepare release notes.<br> Team Leadership & Technical Coaching Coach and guide the technical team on best practices, standards, and appropriate design patterns.<br> Conduct code reviews for the development team.<br> Take overall responsibility for project code quality.<br> Guide the team in adopting and applying Agile approaches and practices.<br> Break down backlog features into smaller tasks to improve team effectiveness and delivery.<br> Assign tasks to team members in alignment with priorities and deliverables, in coordination with the Project Manager (PM).<br> Keep the PM updated on project progress, team status, and performance.<br> Escalate project risks, task dependencies, and potential impediments to the PM.<br> Conduct technical research to acquire new knowledge and resolve technical challenges.<br> Estimation & Planning Provide development effort estimates for new features and components in collaboration with the development team.<br> Participate in estimating new project modules and features and communicate estimates to the PM.<br> Highlight potential development risks and task dependencies to the PM.<br> Architecture & Analysis Participate in the analysis of new functional requirements and systems.<br> Build solution architectures in collaboration with the team.<br> Align and confirm the proposed solution architecture with the PM before implementation kickoff.<br> Provide the team with the design and architectural guidance for project systems and components.<br> Why Integrant?<br> Competitive compensation package PTO, full medical and dental coverage, etc.<br> Opportunity to travel and work onsite with U.<br>S. customers In-house Technical and English training programs Dedicated learning time (check out our 4Plus1 Program) [link] Interest free loans Flexible work schedules Perks: events, sponsored lunch, game area, rooftop hangout + more!<br> At least 10+ years of experience.<br> BS/MS degree in Computer Science, or Computer Engineering.<br> Strong, in-depth, hands-on experience in Java, Spring, AWS technologies, microservices.<br> Experience with Cloud hosting, security, authentication, and authorization, Docker, TDD.<br> Strong Experience in SQL In depth knowledge of industry standard best practices, development lifecycle processes and methodologies.<br> Experience using agile methodology.<br> Good Knowledge in (HTML5, CSS3, Json, JavaScript, JQuery, AJAX,Bootstrap) , Front end experience is a must Excellent analytical and creative problem-solving skills.<br> Good work ethics, Team player, positive and self-motivated.<br> Strong Communication & Interpersonal skills.<br> Excellent command of English language is a plus.<br> Ability to independently handle projects and support tasks, delivering results efficiently.<br> Excellent problem-solving skills with a focus on finding scalable and long-term solutions.<br> Ability to adapt to a fast-paced environment and handle multiple priorities simultaneously.<br> A self-motivated and detail-oriented individual with a passion for continuous learning and growth.<br></span> </div>
<p><h4>Company description</h4>
<p>Why work for Accor?<br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accoru2019s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<ul>
<li>Monitor all CCTV cameras and surveillance systems throughout the hotel to ensure the safety and security of guests, employees, visitors, and hotel property.</li>
<li>Observe and report any suspicious activities, security breaches, or unusual incidents to the Security Supervisor immediately.</li>
<li>Maintain continuous surveillance of all assigned camera systems during the shift without interruption.</li>
<li>Record, document, and report all security incidents accurately and in a timely manner.</li>
<li>Retrieve, review, and preserve CCTV footage when requested by authorized management or for investigation purposes.</li>
<li>Ensure that all CCTV equipment, monitors, recording devices, and related systems are functioning properly and report any faults immediately.</li>
<li>Maintain confidentiality of CCTV footage and security-related information at all times.</li>
<li>Assist security officers by providing real-time information during emergencies, incidents, or investigations.</li>
<li>Monitor fire alarm systems, access control systems, and other security monitoring systems where applicable.</li>
<li>Ensure all CCTV recordings are stored and archived according to hotel policies and legal requirements.</li>
<li>Keep accurate logs of incidents, equipment status, maintenance requests, and daily activities.</li>
<li>Report any unauthorized access to restricted areas or suspicious behavior observed through the CCTV system.</li>
<li>Coordinate with Security Supervisors and other departments during emergencies or security incidents.</li>
<li>Comply with all hotel security procedures, emergency response plans, and safety regulations.</li>
<li>Ensure the CCTV Control Room is kept clean, secure, and organized at all times.</li>
<li>Use all communication equipment such as telephones, radios, and intercom systems professionally and for official purposes only.</li>
<li>Protect all hotel information and refrain from sharing security-related information with unauthorized persons.</li>
<li>Participate in emergency drills, security training, and departmental meetings as required.</li>
<li>Continuously improve knowledge of CCTV systems, security procedures, and surveillance technology.</li>
<li>Carry out all responsibilities related to the hotel's quality management, health and safety, and environmental management systems.</li>
<li>Perform any other duties assigned by the Security Supervisor, Security Manager, or Hotel Management that are related to the position.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li><strong>Education:</strong> At least a high school diploma.</li>
<li><strong>Experience:</strong> At least 2 years of work experience in the related field. Experience in the industry is an asset.</li>
<li><strong>Foreign language:</strong> Not required.</li>
<li><strong>Courses and training:</strong> Prior attendance in courses and seminars in the related field.</li>
<li><strong>Computer literacy:</strong> Not required.</li>
<li><strong>Skills:</strong> Expected to use basic tools and equipment related to the job. Expected to perform simple, specific and standard tasks that are generally repetitive.</li>
</ul>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong><br>
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.<br>
Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<p><strong>Our commitment to diversity & inclusion:</strong><br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<p><h4>Position summary</h4>
<p>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports, logs, contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.</p>
<p>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets.</p>
<p>Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<ul>
<li>Education: High school diploma or G.E.D. equivalent.</li>
<li>Related work experience: At least 1 year of related work experience.</li>
<li>Supervisory experience: At least 1 year of supervisory experience.</li>
<li>License or certification: None.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’.</p>
<p>In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>About Shutter Studio</p><br><p>Shutter Studio is Pentavalue’s experiential technology and digital activation business. We help brands create interactive experiences for events and campaigns through creative concepts, photo experiences, 360 booths, robots, interactive games, AR/VR, sensors, and customized digital solutions.</p><br><br>Job Description<br><p>The Business Development Executive is responsible for generating qualified leads, acquiring new clients, building strategic partnerships, closing deals, and contributing to Shutter Studio’s revenue growth.</p><br><p>The role manages the client lifecycle from the initial enquiry and requirements gathering through proposal, negotiation, closing, execution coordination, and post-event follow-up. The Business Development Executive serves as the main point of contact for assigned clients and ensures a professional experience throughout the engagement.</p><br><p>Key Responsibilities</p><br><p>Business Development and Client Acquisition</p><br><ul><li>Research potential clients, industries, partners, and market opportunities.</li><li>Generate qualified leads through outreach, networking, referrals, and other sales activities.</li><li>Build and maintain an active sales pipeline.</li><li>Understand client requirements and recommend suitable Shutter services.</li><li>Conduct client meetings, presentations, negotiations, and follow-ups.</li><li>Prepare proposals, quotations, presentations, and commercial offers.</li><li>Close deals and achieve assigned monthly, quarterly, and annual sales targets.</li><li>Build strategic partnerships with potential clients, agencies, venues, suppliers, and other relevant partners.</li><li>Identify upselling, cross-selling, repeat-business, and client-retention opportunities.</li></ul><p>Client Lifecycle Management</p><br><ul><li>Own assigned client engagements from initial enquiry to completion and post-event follow-up.</li><li>Act as the main point of contact for prospective and existing clients.</li><li>Gather, document, and communicate client requirements accurately.</li><li>Coordinate with Marketing, Operations, Creative, Production, and other relevant departments.</li><li>Monitor project and event progress to ensure alignment with the approved scope and client expectations.</li><li>Ensure deliverables, reports, materials, and project outputs are properly handed over.</li><li>Collect client feedback and identify opportunities for future collaboration.</li><li>Maintain long-term client relationships that support retention and loyalty.</li></ul><p>Market Research and Reporting</p><br><ul><li>Monitor market trends, competitor activities, and emerging services.</li><li>Identify market gaps, new solutions, and business opportunities.</li><li>Provide management with relevant market insights and recommendations.</li><li>Maintain accurate CRM records, client communications, pipeline stages, and project updates.</li><li>Prepare regular reports covering leads, sales activities, opportunities, closed deals, and performance against targets.</li><li>Follow company policies, pricing guidelines, workflows, and documentation requirements.</li></ul><br>Qualifications<br><p>Qualifications and Requirements</p><br><ul><li>Bachelor’s degree in Business Administration, Marketing, Sales, or a related field.</li><li>1–3 years of experience in Business Development, B2B Sales, Account Management, Client Relations, Event Management, or a similar role.</li><li>Experience in lead generation, client acquisition, negotiation, and deal closing.</li><li>Strong communication, presentation, persuasion, and relationship-building skills.</li><li>Ability to manage client accounts and coordinate with multiple internal teams.</li><li>Proficiency in Microsoft Office, Google Workspace, and CRM platforms.</li><li>Ability to prepare business proposals, quotations, reports, and commercial presentations.</li><li>Experience in events, marketing services, branding, production, digital marketing, or client services is preferred.</li><li>Proactive, target-driven, organized, accountable, and capable of managing multiple priorities.</li></ul><br>Additional Information<br><p>Key Performance Indicators</p><br><ul><li>Qualified leads generated.</li><li>New clients acquired.</li><li>Number and value of closed deals.</li><li>Revenue generated and sales target achievement.</li><li>Sales conversion rate.</li><li>Strategic partnerships established.</li><li>Client retention and repeat-business rates.</li><li>Customer satisfaction and service quality.</li><li>Successful management of clients from enquiry to final delivery.</li><li>Accuracy of CRM records and timely submission of reports.</li></ul><p>What We Offer</p><br><ul><li>A dynamic and innovative work environment.</li><li>Opportunities to work on technology, production, and creative projects.</li><li>Career growth and continuous learning.</li><li>Performance-based incentives.</li><li>Competitive salary.</li></ul><p><strong>Thank you very much for sharing your profile with us, Our team takes due care of every CV</strong></p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>About Shutter Studio</p><br><p>Shutter Studio is Pentavalue’s experiential technology and digital activation business. We help brands create interactive experiences for events and campaigns through creative concepts, photo experiences, 360 booths, robots, interactive games, AR/VR, sensors, and customized digital solutions.</p><br><br>Job Description<br><p>The Business Development Executive is responsible for generating qualified leads, acquiring new clients, building strategic partnerships, closing deals, and contributing to Shutter Studio’s revenue growth.</p><br><p>The role manages the client lifecycle from the initial enquiry and requirements gathering through proposal, negotiation, closing, execution coordination, and post-event follow-up. The Business Development Executive serves as the main point of contact for assigned clients and ensures a professional experience throughout the engagement.</p><br><p>Key Responsibilities</p><br><p>Business Development and Client Acquisition</p><br><ul><li>Research potential clients, industries, partners, and market opportunities.</li><li>Generate qualified leads through outreach, networking, referrals, and other sales activities.</li><li>Build and maintain an active sales pipeline.</li><li>Understand client requirements and recommend suitable Shutter services.</li><li>Conduct client meetings, presentations, negotiations, and follow-ups.</li><li>Prepare proposals, quotations, presentations, and commercial offers.</li><li>Close deals and achieve assigned monthly, quarterly, and annual sales targets.</li><li>Build strategic partnerships with potential clients, agencies, venues, suppliers, and other relevant partners.</li><li>Identify upselling, cross-selling, repeat-business, and client-retention opportunities.</li></ul><p>Client Lifecycle Management</p><br><ul><li>Own assigned client engagements from initial enquiry to completion and post-event follow-up.</li><li>Act as the main point of contact for prospective and existing clients.</li><li>Gather, document, and communicate client requirements accurately.</li><li>Coordinate with Marketing, Operations, Creative, Production, and other relevant departments.</li><li>Monitor project and event progress to ensure alignment with the approved scope and client expectations.</li><li>Ensure deliverables, reports, materials, and project outputs are properly handed over.</li><li>Collect client feedback and identify opportunities for future collaboration.</li><li>Maintain long-term client relationships that support retention and loyalty.</li></ul><p>Market Research and Reporting</p><br><ul><li>Monitor market trends, competitor activities, and emerging services.</li><li>Identify market gaps, new solutions, and business opportunities.</li><li>Provide management with relevant market insights and recommendations.</li><li>Maintain accurate CRM records, client communications, pipeline stages, and project updates.</li><li>Prepare regular reports covering leads, sales activities, opportunities, closed deals, and performance against targets.</li><li>Follow company policies, pricing guidelines, workflows, and documentation requirements.</li></ul><br>Qualifications<br><p>Qualifications and Requirements</p><br><ul><li>Bachelor’s degree in Business Administration, Marketing, Sales, or a related field.</li><li>1–3 years of experience in Business Development, B2B Sales, Account Management, Client Relations, Event Management, or a similar role.</li><li>Experience in lead generation, client acquisition, negotiation, and deal closing.</li><li>Strong communication, presentation, persuasion, and relationship-building skills.</li><li>Ability to manage client accounts and coordinate with multiple internal teams.</li><li>Proficiency in Microsoft Office, Google Workspace, and CRM platforms.</li><li>Ability to prepare business proposals, quotations, reports, and commercial presentations.</li><li>Experience in events, marketing services, branding, production, digital marketing, or client services is preferred.</li><li>Proactive, target-driven, organized, accountable, and capable of managing multiple priorities.</li></ul><br>Additional Information<br><p>Key Performance Indicators</p><br><ul><li>Qualified leads generated.</li><li>New clients acquired.</li><li>Number and value of closed deals.</li><li>Revenue generated and sales target achievement.</li><li>Sales conversion rate.</li><li>Strategic partnerships established.</li><li>Client retention and repeat-business rates.</li><li>Customer satisfaction and service quality.</li><li>Successful management of clients from enquiry to final delivery.</li><li>Accuracy of CRM records and timely submission of reports.</li></ul><p>What We Offer</p><br><ul><li>A dynamic and innovative work environment.</li><li>Opportunities to work on technology, production, and creative projects.</li><li>Career growth and continuous learning.</li><li>Performance-based incentives.</li><li>Competitive salary.</li></ul><p><strong>Thank you very much for sharing your profile with us, Our team takes due care of every CV</strong></p><br><br><br> </div>
<h2>Job Summary</h2><p>Lavida Sauces is looking for an experienced <strong>Senior Recruitment Specialist</strong> to manage and drive the end-to-end recruitment process across the company. The role will be responsible for manpower planning, sourcing, screening, interviewing, candidate evaluation, offer management, and onboarding while ensuring the timely hiring of qualified candidates across different functions and levels.</p><p>The Senior Recruitment Specialist will work closely with hiring managers and department heads to understand manpower requirements, build effective talent pipelines, and ensure a smooth and professional candidate experience.</p><h2>Key Responsibilities</h2><ul><li><p>Manage the full recruitment cycle from manpower request to onboarding.</p></li><li><p>Work closely with hiring managers to understand vacancies, job requirements, and hiring priorities.</p></li><li><p>Conduct job analysis and prepare accurate and updated Job Descriptions.</p></li><li><p>Develop and implement effective sourcing strategies for white-collar and blue-collar positions.</p></li><li><p>Source candidates through LinkedIn, Wuzzuf, Forasna, recruitment databases, referrals, and other channels.</p></li><li><p>Review, screen, and shortlist CVs based on job requirements.</p></li><li><p>Conduct initial HR interviews and assess candidates’ qualifications, experience, communication skills, and cultural fit.</p></li><li><p>Coordinate technical and managerial interviews with hiring managers.</p></li><li><p>Schedule interviews and maintain effective communication with candidates throughout the recruitment process.</p></li><li><p>Collect and document interview feedback and ensure timely follow-up with hiring managers.</p></li><li><p>Prepare and communicate job offers and handle salary negotiations within approved company ranges.</p></li><li><p>Coordinate pre-employment requirements and ensure a smooth joining process.</p></li><li><p>Follow up with new joiners during their onboarding and probation period.</p></li><li><p>Build and maintain a strong talent pipeline for current and future vacancies.</p></li><li><p>Maintain an updated recruitment database and accurate candidate records.</p></li><li><p>Monitor recruitment progress and provide regular hiring status reports.</p></li><li><p>Track recruitment KPIs, hiring timelines, and manpower requirements.</p></li><li><p>Support workforce and manpower planning based on current and future business needs.</p></li><li><p>Develop relationships with recruitment channels, universities, agencies, and other talent sources when required.</p></li><li><p>Continuously evaluate recruitment channels and recommend improvements.</p></li><li><p>Ensure compliance with company recruitment policies and procedures.</p></li><li><p>Maintain confidentiality of candidate and employee information.</p></li><li><p>Support HR projects and other recruitment-related activities as required.</p></li></ul><h2>Key Performance Indicators (KPIs)</h2><ul><li><p>Time to Fill.</p></li><li><p>Time to Hire.</p></li><li><p>Number of Positions Closed Within Target Timeline.</p></li><li><p>Recruitment Target Achievement.</p></li><li><p>CV Screening and Shortlisting Accuracy.</p></li><li><p>Interview-to-Hire Ratio.</p></li><li><p>Offer Acceptance Rate.</p></li><li><p>Quality of Hire.</p></li><li><p>New Joiner Retention During Probation.</p></li><li><p>Candidate Pipeline Strength.</p></li><li><p>Hiring Manager Satisfaction.</p></li><li><p>Candidate Experience and Communication.</p></li><li><p>Recruitment Source Effectiveness.</p></li><li><p>Recruitment Cost per Hire.</p></li><li><p>Accuracy and Timeliness of Recruitment Reports.</p></li><li><p>Manpower Plan Fulfillment.</p></li><li><p>Recruitment Database Accuracy.</p></li><li><p>Compliance with Recruitment Procedures.</p></li></ul><p></p><p><strong>Requirements</strong></p><h2>Job Requirements</h2><ul><li><p>Bachelor’s degree in <strong>Human Resources, Business Administration, or a related field</strong>.</p></li><li><p>Minimum <strong>2–7 years of experience in recruitment</strong>, preferably in a fast-paced organization.</p></li><li><p>Previous experience in <strong>Manufacturing, FMCG, Food Industry, or similar industries</strong> is highly preferred.</p></li><li><p>Strong experience in <strong>end-to-end recruitment processes</strong>.</p></li><li><p>Proven experience recruiting both <strong>white-collar and blue-collar positions</strong>.</p></li><li><p>Strong sourcing experience using <strong>LinkedIn, Wuzzuf, Forasna, recruitment databases, and other sourcing channels</strong>.</p></li><li><p>Strong interviewing and candidate assessment skills.</p></li><li><p>Experience dealing with hiring managers and department heads.</p></li><li><p>Strong knowledge of recruitment practices, selection methods, and interview techniques.</p></li><li><p>Experience in salary negotiation and offer management.</p></li><li><p>Strong manpower planning and recruitment tracking skills.</p></li><li><p>Excellent communication and interpersonal skills.</p></li><li><p>Strong organizational and time-management skills.</p></li><li><p>Excellent follow-up and coordination skills.</p></li><li><p>Ability to manage multiple vacancies and priorities simultaneously.</p></li><li><p>Strong analytical and problem-solving skills.</p></li><li><p>Ability to work under pressure and meet tight hiring deadlines.</p></li><li><p>Proficiency in <strong>Microsoft Office and HR/ERP systems</strong>.</p></li><li><p>Very good command of English.</p></li></ul><p></p>
Company Description FTN Misr For Energy Consulting (Foton Energy Group — Netherland, Türkiye, Egypt) is a verification company operating under ISO 17029 accreditation. We are building our Egypt verification team to serve non-banking financial institutions (NBFIs) — microfinance companies, leasing and factoring firms, consumer finance and insurance companies — that must report and offset their carbon footprint under FRA Decree 36/2026.<br>Role Description The GHG Verifier is a full-time, hybrid role based in Cairo, Egypt, with flexibility for some work-from-home arrangements. The person in this role will review and verify greenhouse gas inventories, emissions reports, and related documentation for corporate and project-level clients. We're hiring a Verifier to carry out these engagements end to end: from headquarters-level scoping through to the statistically sampled, document-based verification of client branch networks across Egypt. Run the headquarters side of each engagement: data requests, risk assessment, verification plan and sampling design (including setting statistical sampling parameters), the HQ site visit or online walkthrough, and closing out findings with the client. Carry out branch-level verification against electricity and gas bills, diesel generator fuel records, vehicle fuel logs and other utility evidence — primarily desk-based, with branch site visits performed where the verification plan calls for one (e.g. higher-risk branches, weak documentary evidence, or client/regulator request); recalculate reported emissions and investigate variances as Corrective Action Requests. Apply ISO 14064-3 verification method and appropriate statistical sampling to decide which branches are examined and to what depth. Prepare verification files and statements to a controlled format, working alongside an independent technical reviewer (mandatory second-person review under ISO 14065). Maintain impartiality per our conflict-of-interest procedures — this is a verification role, structurally separate from any certificate sales or advisory work.<br>Qualifications2-5+ years of experience in GHG/carbon verification, environmental or energy auditing, internal/external audit, or financial-sector compliance and assurance — this is a associate-senior, independently-run engagement role, not an entry-level position. Hands-on experience applying ISO 14064 (GHG quantification and verification) and, ideally, ISO 14065 (requirements for GHG validation/verification bodies) — as a practitioner, not just familiarity with the standards. A track record of running verification or audit engagements end to end: planning and sampling design, evidence review, findings and corrective actions, and client-facing reporting, with minimal supervision. Deep comfort with utility invoices, technical fuel/consumption records and financial documentation as audit evidence — able to spot an inconsistency or a weak proof on sight. Proficiency in quantitative data analysis, including handling large datasets, using spreadsheets or data tools, and checking data quality and consistency. Bachelor's degree in engineering, environmental science, energy, accounting/finance or a related field; professional certifications in GHG accounting or auditing are an asset. Fluent Arabic and working English. Based in or able to relocate to Cairo; able to travel domestically for headquarters and branch site visits.<br>Strongly preferred ISO 14064 / ISO 14065 lead verifier or lead auditor training/certification. Prior work with or within Egypt's NBFI sector (microfinance, leasing, factoring, consumer finance, insurance) or FRA-regulated entities. Experience designing or applying statistical sampling (Cochran or equivalent) in an audit or verification context. Advanced Excel skills, including pivot tables, VLOOKUP/XLOOKUP, INDEX-MATCH, and Power Query, with demonstrated experience analyzing datasets and performing data validation/reconciliation checks.
Role Overview We’re looking for a Growth Marketer to own and drive customer acquisition and growth for storage.ae across the UAE. This is not a traditional media-buying role. We’re looking for someone who understands the full growth funnel, knows how to turn data into decisions, and has strong hands-on experience scaling performance marketing in the UAE/GCC market. You’ll work closely with Brand, Sales, Creative, and Product to turn marketing into a measurable growth engine.<br>What You’ll Own - Paid Acquisition: - Own and optimize Google Ads, Meta, and other relevant performance channels. - Build campaigns around clear customer intents, segments, and use cases. - Develop proper keyword, audience, and campaign structures. - Continuously test audiences, messaging, creatives, offers, and bidding strategies. - Manage and optimize significant monthly media budgets. - Landing Pages & CRO: - Build the strategy around dedicated landing pages for different search intents, keywords, audiences, and ad angles. - Ensure the journey from keyword → ad → landing page → conversion is highly relevant. - Continuously test headlines, offers, CTAs, layouts, forms, and messaging. - Identify and remove conversion friction. - Growth Analytics: - Own the marketing funnel from impression through to paying customer. - Track and understand: CAC, CPL, Conversion rate, Customer LTV, Payback period, ROAS, Retention, and Cohort performance. - Understand which channels and campaigns are actually creating profitable customers, not just leads. - Build reporting that makes it easy to understand where money should be increased, reduced, or stopped. - Experimentation: - Build a clear testing roadmap and create hypotheses before launching tests. - Test different customer segments, search intent, messaging, creative angles, offers, landing pages, and channels. - Document learnings and apply them to the next round of campaigns. - Market Understanding: - Have a strong understanding of the UAE/GCC consumer and digital landscape. - Understand local search behaviour, competitive dynamics, and customer acquisition patterns. - Know how GCC audiences behave differently from other markets. - Stay close to competitors and identify opportunities to differentiate and acquire customers. - Sales & Customer Feedback: - Work closely with Sales to understand lead quality and conversion. - Connect marketing data with actual sales outcomes. - Understand why customers buy, why they don’t buy, and what objections prevent conversion. - Feed these insights back into campaigns, landing pages, and creative.<br>What We’re Looking For - 4+ years of hands-on growth/performance marketing experience. - Strong Google Ads and Meta Ads experience. - Proven experience managing meaningful media budgets. - Strong UAE market experience is highly preferred. - Strong understanding of CRO and landing-page strategy. - Comfortable working with data, analytics, and CRM/sales data. - Strong understanding of customer acquisition economics. - Experience with GA4, Google Tag Manager, Looker Studio, and relevant analytics tools. - Strong experimentation mindset and able to explain why something is working, not just report that it is working. - Commercially minded and focused on revenue and customer growth.<br>The Mindset We’re Looking For We don’t need someone who simply knows how to launch campaigns. We need someone who asks: - Who are we targeting? - Why would they care? - What are they searching for? - What message will convert them? - Where should we send them? - How much are we willing to pay for that customer? - What happened after the lead came in? - Can we scale it profitably?<br>You should be comfortable challenging assumptions, testing ideas, and changing direction when the data tells you to.<br>Success in This Role Success isn’t measured by how many campaigns are live or how much budget has been spent. It’s measured by our ability to acquire more customers at a sustainable CAC with strong LTV, while continuously improving the growth engine.
Company Description Qualifications Development Bank (QDB) is the first accreditation body serving the vocational sector in Egypt, and the sole authorized representative of City and Guilds. QDB focuses on qualifying and accrediting training centers and educational facilities within the technical and vocational fields.<br>Role Description This is a full-time on-site role for a Qualifications & Assessment Management Officer at Qualifications Development Bank located in New Cairo. The Qualifications & Assessment officer Operate the day-to day work of the qualifications & Assessment department, through conducting research, documenting and auditing and reporting to the Team<br>Responsibilities & Duties:Qualification Development1. Conduct research for relative off-the-shelf qualifications and learning outcomes at City & Guilds.2. Initiate the documentation of qualifications resulting from City & Guilds qualifications research.3. Search for potential SMEs in different professions (master trainers, assessors, trainers) based on set of predetermined criteria to qualify for the qualification development program.4. Participate in committee meetings discussions and compile and write agreed upon outcomes.5. Facilitate and Attend SMEs committee meetings and research required related information for the development of technical content relative to different professions with respect to City & Guilds standards.6. Research behavioral competencies content and activities to be integrated in the technical curriculum.7. Facilitate orientation sessions execution & search the tools & techniques of appropriate teaching techniques and skills with the team to ensure efficient content delivery as per identified learning outcomes and quality standards of City & Guilds.8. Collaborate with the team in performing different jobs activities and analysis with reference to technical outcomes and search for behavioral competencies to be integrated into a framework and consistently refer to and verify with SMEs in the concerned industry.9. Arrange and handle orientations sessions to centers on the technical and/or behavioral content and observe and report their delivery effectiveness to ensure it meets identified learning outcomes. Assessment:10. Coordinate with SMEs to develop theoretical & practical assessments as per learning outcomes.11. Maintain trainings schedule and co-ordinate assessment dates, prepare all required documents in collaboration with training centers, invigilators and assessors.12. Attend assessments periodically, to monitor assessments execution and ensure they are carried out in a valid way in accordance with the assessment procedures.13. Perform collective analysis on assessments results. Audit and reporting14. Regularly update and edit assessment versions based on assessors’ feedback, observation and analysis or/and with SMEs create new assessment versions based on needs and results analysis.15. Undertake and document audits drafts to evaluate the effectiveness of the technical skills and knowledge being utilized and transferred by teachers/trainers during the training, relative to the qualification learning outcomes16. Follow up on the use of appropriate teaching techniques and skills during the training and the ability to deliver the session effectively.17. Compile and draft audit reports periodically to identify issues pattern & areas of development.18. Communicate audit results to centers/schools and relevant parties, advise and follow up on action plans implementation to achieve smooth running of operations.19. Deliver the assigned strategic initiatives as per the identified project requirements. Qualifications: B. Sc. In Business administration (Professional qualifications) or relevant degree and/or similar certificate. Relevant experience of a qualifications / training environment. An understanding of the training environment within the vocational industry. An understanding of the requirements of regulatory bodies such as Ofqual or QAAGood command of English and Arabic language (written and spoken ). 3-5 years of experience working in relevant field. Strong Communication and interpersonal skills for collaborating with different stakeholders and audiences. Being Passionate about learning and development. Acquiring a high degree of understanding cultural sensitivity and diversity. Proficiency with MS office Suite with excellence in excel and Power Point. Excellent command of English and Arabic language C1; (written and spoken ).
Growth Marketing Executive (CRM and Lifecycle) Department: Marketing Function: Digital Growth Reports to Growth Marketing Manager Location: Permanent Remote<br>About the organisation Our client is an Abu Dhabi-based diversified holding and platform-building group focused on developing and scaling businesses across strategically important sectors. Its portfolio includes mobility, aviation, fintech, insurance, healthcare, mining and energy, professional services, and other high-impact opportunities. The group is building an integrated marketing function covering strategy, brand, creative, digital, insights, operations, and growth.<br>Why join Work across several businesses, sectors, audiences, and commercial models rather than supporting a single brand. Help shape the standards, systems, and working practices of a growing group marketing function. Collaborate with senior leaders, portfolio companies, institutional stakeholders, strategic partners, and specialist advisers. Use data, digital tools, and approved AI solutions to improve the quality and efficiency of marketing delivery.<br>Role purpose Execute and optimise CRM and lifecycle marketing across group and portfolio customer journeys. The role uses segmentation, automation, and personalised communications to improve conversion, engagement, retention, and customer value.<br>Key responsibilities Lifecycle journey execution Build automated journeys for onboarding, nurture, activation, retention, cross-sell, re-engagement, and service communications. Translate strategy into clear journey logic, triggers, timing, and channel sequences, and test each journey thoroughly before launch. Segmentation and personalisation Create segments based on customer attributes, behaviour, lifecycle stage, and campaign engagement. Apply personalisation and dynamic content while maintaining contact policies that prevent over-communication. Campaign operations Build and deploy email, SMS, push, and other approved messaging campaigns using agreed templates and governance. Manage scheduling, approvals, suppression logic, consent rules, quality assurance, and campaign taxonomy. Testing and optimisation Test subject lines, messaging, send times, offers, creative, journey steps, and audience treatments. Track engagement, conversion, unsubscribe, reactivation, and retention metrics, and document learnings. Data governance and reporting Work with Technology, Data, and Marketing Analytics teams to resolve data-quality and tracking issues. Ensure consent and customer preferences are followed, and maintain clean lists, journey inventories, and performance reports.<br>Key deliverables Automated lifecycle journeys CRM campaign calendar Audience segmentation Campaign QA and deployment Lifecycle dashboard Testing log Consent and suppression governance Journey documentation<br>Measures of success Conversion and activation rate Retention and reactivation CRM-attributed revenue or qualified actions Engagement quality Unsubscribe and complaint rates Journey error rate QA accuracy Experimentation uplift<br>Qualifications Bachelor’s degree in marketing, communications, business, analytics, or a related discipline. Fluent English is required; Arabic is desirable. Required experience Four to six years of CRM, lifecycle, email marketing, or marketing automation experience. Hands-on experience building automated journeys and audience segments. Strong knowledge of consent management, list hygiene, campaign governance, and quality assurance. Technical skills CRM and marketing automation platforms Email and SMS tools Segmentation Journey orchestration A/B testing GA4 fundamentals Excel HTML email fundamentals Consent management Campaign analytics Core competencies Sound strategic and commercial judgement appropriate to the role level. Ownership of outcomes, quality, and follow-through. Strong stakeholder management and collaboration across group and portfolio teams. Clear written and verbal communication, including the ability to simplify complex information. Strong prioritisation and execution in a fast-evolving environment. Curiosity, learning agility, and responsible use of data, digital tools, and AI.<br>Ideal candidate profile A structured, data-aware CRM marketer who enjoys building journeys, testing communications, and improving long-term customer relationships.<br>Role scope Responsibilities may evolve as the organisation and its portfolio businesses continue to grow.
International Consultancy | Demographic resilience reviews and foresight-based scenario planning
Research & Development
<h2 class="h5">Job description</h2>
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<p><strong>Purpose of consultancy:</strong><br> Demographic change occurs through shifts in population size, composition (by age and sex), and territorial distribution and manifests, for example, in population ageing, youth bulge, changing household structure, distinct migration patterns, rural depopulation and rapid urbanization. These dynamics are not merely outcomes of development; they are powerful drivers. They influence economic growth and transitions, labor markets, fiscal systems and the demand for and sustainability of social services like pensions, education, healthcare and employment. They can affect inequalities and social cohesion. And they interact with climate change in affecting our planet. The relationships are bidirectional. Socio-economic conditions, peace and stability, housing, access to health and education and employment, just to name a few, significantly determine morbidity and mortality, the realization or non-realization of fertility aspirations and migration flows.<br> Amongst the questions linked to demographic shifts to which governments need to provide answers are the ones that relate to the future demand for public goods and services - like education, health, social protection, employment, physical infrastructure etc. - and the evolution of fiscal space. Population size, demographic composition and territorial distribution in fact shape the global and local demand for goods and services, and fiscal revenues and public spending. Through the fourth outcome of its Strategic Plan, 2026-2029, UNFPA seeks to support member states towards evidence-based and rights-based adaptation to their demographic trajectories.<br> Part of UNFPA’s approach is support to member states in undertaking demographic resilience reviews. These reviews entail a comprehensive forecast of the demand for various public goods and services - education, health, social protection, labor market and other public goods and services - based on projected changes in the total population and the population age structure within a longer time horizon (e.g. up to 50 years). The forecasts include baseline estimates (applying current and/or historical ratios for various public goods and services (e.g. teacher/pupil ratio) and alternative estimates assuming defined levels of improvement (based, for example, on national development visions, SDG targets and other nationally-determined targets). The demand forecasts are applied further to estimate the fiscal and revenue implications of changing population age structure, taking into consideration gender, regional and other disparities.<br> The UNFPA regional office for Arab States (AS) is seeking the services of an international consultant to conduct demographic resilience reviews in selected<br> countries1. The work is part of an interregional effort by UNFPA regional offices for Arab States (ASRO) and Eastern Europe and Central Asia (EECARO) to support evidence-based policies for adaptation to demographic change. The goal of the initiative is to develop and implement an integrated framework to support countries in long-term planning for sustainable provision of public goods and services aligned with their demographic trajectories. The initiative will document the full methodology and implementation experiences to support its adaptation to different country contexts.<br> While leading the work in ASRO, the international consultant will collaborate closely with his/her counterpart for the EECA region, an overall expert in foresight analysis and scenario planning and national consultants identified from each of the participating countries in the region. The results of the demographic resilience reviews will feed into a complementary scenario-based foresight analysis to broaden the range of probable and plausible scenarios of future demand for and supply of public services and goods taking into consideration other relevant factors and strengthen countries’ long-term planning.</p><br><p>You will report to the Population and Development Advisor at UNFPA ASRO.</p><br><p><strong>How you can make a difference:</strong></p><br><p>UNFPA is the lead United Nations agency for delivering a world where every pregnancy is intended, every childbirth is safe, and every young person's potential is fulfilled. The UNFPA Strategic Plan for 2026-2029 articulates the organization’s response to a complex global environment, providing a roadmap for resilience and renewal. It is designed to accelerate the implementation of the Programme of Action of the International Conference on Population and Development (ICPD) and the achievement of the Sustainable Development Goals by 2030. This mandate is pursued through a focus on four interconnected outcomes: ending the unmet need for family planning; ending preventable maternal deaths; ending gender-based violence and harmful practices; and adapting to demographic change through evidence and rights-based policies.</p><br><p>In a world where fundamental human rights are at risk, we need principled and ethical staff who embody these international norms and standards and will defend them courageously and with full conviction.</p><br><p>UNFPA is seeking candidates who transform, inspire, and deliver high-impact sustained results, ensuring effective external relations, communications, partnership-building and resource mobilization in a rapidly changing development and funding landscape. We need staff who are transparent, exceptional in how they manage the resources entrusted to them, and who commit to delivering excellence in programme results<br> </p><br><p><strong>Scope of work:</strong><br> The demographic resilience reviews will be based primarily on secondary data. The analysis will be undertaken with the support of a national consultant and in close collaboration with UNFPA Country Offices and national counterparts in each of the selected countries. The analysis will address the following questions for each of the selected countries:</p><br><ul> <li>How will future demand for public goods and services, like education, health, social protection, pensions etc., evolve with projected changes in the size, age structure and territorial distribution (e.g. rural vs. urban) of the population? In other words, how many more/less doctors, nurses, hospital beds, teachers, schools, childcare places, etc. will be needed in 20-50 years to respond to the needs of the population?</li> <li>What will happen to public budgets and fiscal balances as the population size and structure change? In other words, how will the projected demographic shifts affect the government revenues (through changes in the working-age population and the dependency ratios, and the fiscal base) and expenditures (strongly driven by age-specific population groups)?</li> <li>How might the forecasts be influenced by and in turn influence gender, regional and other disparities?<br> In responding to these questions, the analysis will integrate specific foresight evidence, in a second phase, to respond to the question:</li> <li>How might other major factors or shifts in the horizon, for example, in the technological, social, political, environmental and other spheres, affect the demand for and the supply of public goods and services? In particular, how may technological progress (e.g. digitalization and AI) and its uptake (e.g. telemedicine, virtual schooling, etc.) impact the provision of public goods and services? How can these shifts be integrated with demographic change for a more comprehensive (foresight-based) long-term planning of public goods and services?<br> </li></ul><p><u>The consultant will undertake the following tasks:</u></p><br><ul> <li>Conduct a desk review of existing models and methodological approaches for estimating future demand for and supply of public goods and services in key sectors linked to demographic change (including indicators, definition of the forecast assumptions, etc.). This includes review of the project concept note and other demographic resilience reviews developed by UNFPA. Based on the desk reviews, develop a harmonized methodological approach for the assignment in coordination with the counterpart consultant from the EECA region, UNFPA Regional Advisors, Specialists, Country focal points and national consultants. This methodological approach should include a standardized analytical framework defining the core dimensions of demographic resilience, a common set of indicators, modelling assumptions, data quality assurance procedures and minimum data requirements to ensure comparability across countries while allowing adaptation to country-specific contexts.</li> <li>Develop an inception report detailing the overall methodological approach, workplan, and data requirements for the assignment, including a detailed strategy for working with national consultants and institutions in the assigned region and coordinating with the consultant in the other region and the expert in foresight analysis and scenario planning.</li> <li>Review and compile national and subnational population projections and demographic trends for each country.</li> <li>Using the methodological approach developed, generate estimates of future demand for public goods and services as shaped by demographic change over a 30-50 year time horizon for each country. The estimates should demonstrate how future demand for public goods and services, like education, health, social protection, pensions etc. will change based on projected changes in the population size, age structure and territorial distribution. The analysis should explicitly distinguish between demographic pressures, demographic opportunities and institutional preparedness, allowing governments to identify not only future service needs but also strategic investment opportunities and policy priorities.</li> <li>Using the methodological approach developed, generate estimates of changes in public budgets and fiscal balances as shaped by changes in the population size and age structure over a 30-50 year time horizon for each country. The estimates should demonstrate how projected demographic changes will affect the government revenues and expenditures.</li> <li>Develop a draft consolidated demographic resilience review report for each country, inclusive of the national reports, covering but not limited to the following areas: i) country context; ii) demand forecasts by sectors; iii) fiscal implications; iv) sub-national estimates; v) assessment of demographic governance and institutional readiness for adapting to demographic change and vi) policy recommendations.</li> <li>Develop presentation slides highlighting key findings and recommendations for each country to be discussed at a national stakeholder forum.<br> Participate in discussion and validation of findings at national and multi-country levels. This includes facilitating structured learning across participating countries 2<br> by identifying common findings, context-specific differences and transferable lessons that can strengthen UNFPA's global programme offer on demographic resilience.</li> <li>Develop and submit the final demographic resilience review report for each country incorporating all feedback, including from the national stakeholder forum, for final approval by UNFPA.</li> <li>Contribute to a foresight-based analysis on other major factors or shifts that may affect the demand for and supply of public goods and services and their integration with demographic change for a foresight-based long-term planning of public goods and services.</li> <li>Develop and submit the final foresight-based scenario planning report based on the integration of additional foresight-based scenarios.</li> <li>Develop and submit an overall methodological report documenting all steps of the methodological approach and the application.<br> </li></ul><p><u>Deliverables: </u></p><br><ul> <li>An inception report detailing the methodological approach, workplan, and data requirements for the assignment and the overall strategy for working with national consultants and institutions in the assigned region and coordinating with the international consultant in the other region and the expert in foresight analysis and scenario planning.</li> <li>A draft consolidated demographic resilience review report for each country, presenting estimates of future demand for public goods and services (sectoral forecasts) and estimates of changes in public budgets and fiscal balances (fiscal forecasts) as shaped by demographic change over a 30-50 year time horizon (sectoral forecasts).</li> <li>A slide deck on key findings and recommendations presented at a national stakeholder forum (Presentation slide deck).</li> <li>A final demographic resilience review report for each country (Final Demographic Resilience Review).</li> <li>A draft foresight-based scenario planning report based on the integration of additional foresight-based scenarios.</li> <li>A final report integrating demographic resilience review and foresight-based scenario planning for each country (Final foresight-based scenario planning report).</li> <li>An overall methodological report documenting all steps of the methodological approach and the application. This methodological report should include practical implementation guidance, recommended analytical tools and templates to facilitate replication of the approach in other UNFPA programme countries. </li></ul><p><strong>Duration and working schedule:</strong><br> The duration of the assignment is 45 working days spread from October 2026 to May 2027.<br><strong>Place where services are to be delivered:</strong><br> Home based work, with possible missions to attend, for which travel expenses will be covered by UNFPA separately.<br> Delivery dates and how work will be delivered (e.g. electronic, hard copy etc.):<br><strong>Qualifications and Experience: </strong></p><br><p><strong>Education: </strong> Advanced university degree in demography, economics, statistics, social sciences, GIS, foresight analysis or related fields. A PhD degree in the relevant areas is highly preferable.<br> </p><br><p><strong>Knowledge and Experience: </strong></p><br><ul> <li>Minimum 15 years of relevant professional experience in demographic and economic analysis, with a demonstrable experience in statistical and econometric modeling approaches.</li> <li>Demonstrated experience in macro-fiscal forecasting, public expenditure modeling, and/or spatial data disaggregation is an asset.</li> <li>Excellent analytical and writing skills.</li> <li>Demonstrated expertise in drafting technical reports and policy briefs.</li> <li>Strong communication and analytical skills.</li> <li>Familiarity with the mandate of UNFPA is an asset.</li> <li>Experience with the UN or INGO in the area of economic policies will be an asset.</li> <li>Experience working in the Arab context is an asset.<br> </li></ul><p><strong>Languages: </strong>Full professional proficiency in both written and oral English; a working knowledge of Arabic or French is desirable.</p><br><p><strong>Required Competencies: </strong></p><br><p><strong>Values:</strong></p><br><ul> <li>Exemplifying integrity, </li> <li>Demonstrating commitment to UNFPA and the UN system, </li> <li>Embracing cultural diversity, </li> <li>Embracing change</li></ul><p><strong>Core Competencies: </strong></p><br><ul> <li>Achieving results,</li> <li>Being accountable,</li> <li>Developing and applying professional expertise/business acumen,</li> <li>Thinking analytically and strategically,</li> <li>Working in teams/managing ourselves and our relationships,</li></ul><p><strong>UNFPA Work Environment:</strong></p><br><p>UNFPA provides a work environment that reflects the values of gender equality, diversity, integrity and healthy work-life balance. We are committed to ensuring gender parity in the organization and therefore encourage women to apply. Individuals from the LGBTQIA+ community, minority ethnic groups, indigenous populations, persons with disabilities, and other underrepresented groups are highly encouraged to apply. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. UNFPA promotes equal opportunities in terms of appointment, training, compensation and selection for all regardless of personal characteristics and dimensions of diversity. Diversity, Equity and Inclusion is at the heart of UNFPA's workforce - click here to learn more.</p><br><p><strong>Disclaimer:</strong></p><br><p>Selection and appointment may be subject to background and reference checks, medical clearance, visa issuance and other administrative requirements. </p><br><p>UNFPA does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process and does not concern itself with information on applicants' bank accounts. </p><br><p>Applicants for positions in the international Professional and higher categories, who hold permanent resident status in a country other than their country of nationality, may be required to renounce such status upon their appointment.</p><br><br> </div>
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<span><br>POSITION SUMMARY<br>Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Role Objectives:The Customer Experience Excellence Manager is responsible for driving continuous improvement across CX through automation and AI enablement, process optimization, customer journey improvement, and the Voice of Customer (VOC) program. The role provides centralized CX capabilities, tools, standards, and insights to support consistent and effective customer experiences across all Business Units.<br>Roles & Responsibilities:1. AI Agent Maintenance & New Configurations Own ongoing maintenance, monitoring, and configuration of the CX AI agent(s)/chatbots across in-app, messaging, social media, and tickets. Build and deploy new AI agent flows, intents, and configurations to support new products, BUs, campaigns, and seasonal initiatives. Monitor AI performance (containment rate, resolution accuracy, escalation rate), troubleshoot issues, and drive continuous improvement. Partner with Engineering and Product on integrations, APIs, and platform upgrades affecting the AI agent stack.<br>2. Process Enablement Design, document, and maintain CX SOPs, workflows, and tooling standards used across all BU-aligned CX teams. Identify process inefficiencies and automation opportunities across CX operations; lead process re-engineering initiatives. Own configuration and enablement of core CX tooling (helpdesk, CRM, IVR, etc.); train BU CX Managers and Leads on new tools and processes. Develop onboarding and training materials for CX new hires across all BUs.<br>3. Customer Journey Mapping Lead end-to-end customer journey mapping across all Business Units, identifying friction points across digital, in-store/app, and support channels. Partner with Product, Tech, and Marketing to redesign journeys and prioritize fixes based on customer impact. Maintain a living repository of journey maps, kept current as products, BUs, and channels evolve.<br>4. Voice of Customer (VOC) Program Own the NPS/CSAT survey design, proactive call and survey programs, and structured feedback loops. Consolidate and analyze VOC data across all BUs to identify systemic themes, and present insights and recommendations to leadership and BU CX Managers. Ensure VOC insights feed back into process enablement, journey mapping, and AI agent configuration work.<br>5. Cross-Functional Partnership & Reporting Act as the technical and enablement partner to the other BUs CX Managers, ensuring their teams have the tools, processes, and AI capabilities they need to operate effectively. Consolidate reporting and dashboards on AI performance, process compliance, journey mapping initiatives, and VOC results for leadership. Represent CX in technology and product roadmap discussions, advocating for CX-impacting initiatives.<br>6. Team Leadership & Development Lead, coach, and develop the Customer Experience Excellence team, setting priorities, managing performance, and ensuring effective delivery across the function’s areas of responsibility.<br>Required Education, Knowledge, And Skills:A technical background is required for this role.7+ years of experience in CX technology, CX operations, or a related technical/operations role. Hands-on experience configuring and maintaining AI agents, chatbots, or conversational AI platforms (intent design, flow building). Experience with process design and automation (workflow tools, RPA, or CX platform administration). Experience running VOC programs (NPS/CSAT) and leading customer journey mapping. Strong analytical and reporting skills; comfortable working directly with dashboards and data tools. Excellent stakeholder management skills, able to partner effectively with Tech, Product, and peer CX Managers. Strong people leadership and coaching skills. Fluent in Arabic and English, written and verbal.
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<p><b>Date Posted:</b></p><br><br>2026-09-08&#xa;&#xa;<p><b>Country:</b></p><br><br>United States of America&#xa;&#xa;<p><b>Location:</b></p><br><br>US-VA-ALEXANDRIA-7900-CUST ~ 7900 Telegraph Rd ~ 7900-CUST (External Site)&#xa;&#xa;<p><b>Position Role Type:</b></p><br><br>Onsite&#xa;&#xa;<p><b><span>U.S. Citizen, U.S. Person, or Immigration Status Requirements:</span> </b></p><br><br>Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance&#xa;&#xa;<p><b>Security Clearance Type: </b></p><br><br>TS/SCI with Polygraph&#xa;&#xa;<p><b>Security Clearance Status: </b></p><br><br>Active and existing security clearance required on day 1<br><br><p>Are you ready to explore the world of aerospace and defense? Do you want to learn from and collaborate with some of the greatest minds in the industry? At RTX, our internships, co-ops and full-time careers provide an exceptional foundation to work on complex problems, advance your skills and create a safer, more connected world. Discover opportunities to make a difference at RTX.</p><br><br><br><p>This is an onsite entry level role located in Alexandria, VA .</p><br><br><br><p>We are seeking Aerospace Systems Engineers to work as part of a team that performs and provides Operations, Maintenance and Engineering (OM&E) Command and Control functions to our proprietary customer. Key areas of focus include Satellite Flight Operations, Mission Planning, Vehicle Operations and Engineering and Ground Systems Engineering in support of an integral 24/7 Operations environment.</p><br><br><br><p>This position requires working a rotating shift schedule as assigned and based on the adaptable needs of the team. Systems Engineers will support operational teams as part of a larger team which utilizes a dynamic workforce, including many experts in their fields.</p><br><br><br><p><b>Not Relocation Eligible – Relocation assistance not available</b></p><br><br><br><p><b>Top Secret/ SCI with Counterintelligence Polygraph is required prior to start. This process can take up to 15 months for issuance so Fall 2027 start or later is expected.</b></p><br><br><br><p><b>What You Will Do:</b></p><br><br><ul><li>Learn and assist in execution of real-time command and control and mission planning activities to satisfy customer requirements</li><li>Monitor satellite and ground system telemetry</li><li>Report and document anomalous performance and interact with other team members to validate operational requirements performance</li><li>Create and or implement a daily operations plan using complex software and hardware systems</li><li>Support test activities as necessary</li><li>Must have the ability to work rotating 12-hour shifts and overtime on a regular basis</li></ul><p><b>What You Will Learn:</b></p><br><br><ul><li>After completion of comprehensive on-the-job training, the candidate will be a part of a certified team of subject matter experts that are integral to our customer’s success</li><li>Crosstrain in other operational positions as assigned and assist with the training of other personnel on the contract team</li></ul><p><b>Qualifications You Must Have:</b></p><br><br><ul><li>Bachelor’s degree in Science, Technology, Engineering, or Mathematics (STEM), Aerospace, Electrical, Mechanical Engineering, Physics</li><li>The ability to obtain and maintain a Top Secret/ SCI with Counterintelligence (CI) Polygraph U.S. government issued security clearance is required; U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.</li></ul><p>Experience may be obtained through on‑the‑job experience, research, coursework, or projects</p><br><br><p><b>Qualifications We Prefer:</b></p><br><br><ul><li>3.0 cumulative GPA desired</li><li>Experience providing/receiving training to/from a wide range of learning techniques and styles</li><li>Proficient use of both Windows and Unix platforms</li><li>Experience with Perl, Python, VBA and or other scripting languages</li><li>Knowledge of the Microsoft Office Suite</li></ul><br><p><b>What We Offer</b></p><br><br><br><ul><li>Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation.</li></ul><br><br><p><b>Learn More & Apply Now!</b></p><br><br><br><p>Please consider the following role type definition as you apply for this role.</p><br><br><br><ul><li><u>Onsite</u>: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.</li></ul><br><p>This position requires ability to obtain a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: Security Clearance FAQs - United States Department of State</p><br><br><br><br><br><p><i><b>As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.</b></i></p><br><br><br>The salary range for this role is 57,200 USD - 108,800 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.<br><br><br>Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.<br><br>Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.<br><br>This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.<br><br>RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.<br><br><p><span><i>RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.</i> </span></p><br><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><br><p><span>Click on this </span>link<span> to read the Policy and Terms</span></p><br><br><br> </div>
We are seeking a software engineer with a passion for building and validating resilient distributed systems. At Canonical you can build a career and drive the success of those leveraging Canonical's Ubuntu and Juju to build multi-cloud deployable cloud applications.<br><br>We see quality engineering as a first class engineering practice and are looking for people who can bring deep engineering insights and a data driven approach to test automation, reporting and data analytics.<br><br>The Distributed Systems testing team at Canonical is responsible for ensuring the high quality of Canonical's Cloud solutions based on Juju, Terraform, Open Stack, Kubernetes when deployed under highly diverse conditions, from bare metal in customer data centers to public clouds like AWS, GCE, Azure.<br><br>As a software engineer you will have the opportunity to develop CI pipelines which power Canonical's cloud integration testing and reporting. Upcoming initiatives you will have the opportunity to contribute to include expanding deployment capabilities to new clouds and developing AI/ML pipelines for automatic analysis of test results. A successful candidate is interested in tackling these problems, as well as imagining and leading new initiatives within the team and across Canonical.<br><br>Location: this is a Globally remote role<br><br>What your day will look like<br><br>Create automated testing approaches and infrastructure for validating reliability, performance, and resilience of cloud orchestration tools and applications Enable engineering teams across Canonical to develop software with confidence by making distributed system testing tooling available across the company Enhance continuous integration pipelines for deploying and testing Canonical's cloud native products such as Kubeflow Deploy, manage, and debug highly distributed systems Monitor and report on automated testing efforts Collaborate daily with a globally distributed team <br><br>What we are looking for in you<br><br>Solid background in modern test processes and strategies Experience with Python or Go development Strong object oriented development skills Ability to develop and ship production grade modern web applications Working knowledge of continuous integration tools such as Jenkins, Circle CI, Git Hub CIKnowledge of networking technologies and fundamentals Solid understanding of Linux system architecture A capacity for complex abstract thinking Capability for 2-4 weeks of international travel travel per year<br><br>Additional skills that you might also bring<br><br>Collecting and analyzing large multidimensional datasets Operating data platforms: key-value stores, relational or document databases, event buses Work with cloud technologies such as Open Stack, Kubernetes, Terraform and AWSDeveloping AI/ML pipelines<br><br>What we offer you<br><br>We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.<br><br>Distributed work environment with twice-yearly team sprints in person - we've been working remotely since 2004! Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues from your team and others Priority Pass for travel and travel upgrades for long haul company events <br><br>Canonical believes a diverse workforce enhances our ability to deliver world class software and services which meet the world's computing needs. We are committed to ensuring equal employment opportunities to all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
We are seeking a software engineer with a passion for building and validating resilient distributed systems. At Canonical you can build a career and drive the success of those leveraging Canonical's Ubuntu and Juju to build multi-cloud deployable cloud applications.<br><br>We see quality engineering as a first class engineering practice and are looking for people who can bring deep engineering insights and a data driven approach to test automation, reporting and data analytics.<br><br>The Distributed Systems testing team at Canonical is responsible for ensuring the high quality of Canonical's Cloud solutions based on Juju, Terraform, Open Stack, Kubernetes when deployed under highly diverse conditions, from bare metal in customer data centers to public clouds like AWS, GCE, Azure.<br><br>As a software engineer you will have the opportunity to develop CI pipelines which power Canonical's cloud integration testing and reporting. Upcoming initiatives you will have the opportunity to contribute to include expanding deployment capabilities to new clouds and developing AI/ML pipelines for automatic analysis of test results. A successful candidate is interested in tackling these problems, as well as imagining and leading new initiatives within the team and across Canonical.<br><br>Location: this is a Globally remote role<br><br>What your day will look like<br><br>Create automated testing approaches and infrastructure for validating reliability, performance, and resilience of cloud orchestration tools and applications Enable engineering teams across Canonical to develop software with confidence by making distributed system testing tooling available across the company Enhance continuous integration pipelines for deploying and testing Canonical's cloud native products such as Kubeflow Deploy, manage, and debug highly distributed systems Monitor and report on automated testing efforts Collaborate daily with a globally distributed team <br><br>What we are looking for in you<br><br>Solid background in modern test processes and strategies Experience with Python or Go development Strong object oriented development skills Ability to develop and ship production grade modern web applications Working knowledge of continuous integration tools such as Jenkins, Circle CI, Git Hub CIKnowledge of networking technologies and fundamentals Solid understanding of Linux system architecture A capacity for complex abstract thinking Capability for 2-4 weeks of international travel travel per year<br><br>Additional skills that you might also bring<br><br>Collecting and analyzing large multidimensional datasets Operating data platforms: key-value stores, relational or document databases, event buses Work with cloud technologies such as Open Stack, Kubernetes, Terraform and AWSDeveloping AI/ML pipelines<br><br>What we offer you<br><br>We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.<br><br>Distributed work environment with twice-yearly team sprints in person - we've been working remotely since 2004! Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues from your team and others Priority Pass for travel and travel upgrades for long haul company events <br><br>Canonical believes a diverse workforce enhances our ability to deliver world class software and services which meet the world's computing needs. We are committed to ensuring equal employment opportunities to all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>As a Sr. Specialist, CX Process Improvement, you will lead the design, development, and continuous improvement of Standard Operating Procedures (SOPs) across Customer Care. You'll drive process efficiency using Lean Six Sigma methodologies, delivering measurable improvements in customer experience and cost to serve. You will own improvement programs end-to-end — from problem definition through execution, measurement, and iteration — across strategic, operational, and quick-win project tiers. This role is hands-on and cross-functional. You will act as a gatekeeper for new market initiatives and service launches — reviewing requirements, mapping to policies, designing SOPs, and cascading changes through Knowledge management. You will also drive agent empowerment by formulating business cases and feature requests, liaising with Product and Tech through delivery and configuration, and connecting frontline operational insights to product decisions.<br><br>WHAT’S ON YOUR PLATE?<br><br> SOP Design & Development: Create high-level blueprints and process maps to identify bottle necks and streamline handoffs Develop comprehensive SOPs that streamline processes, enhance quality, and are clear, concise, and actionable Act as gatekeeper on new market initiatives and service launches — review requirements, map to policies, design SOPs, and cascade to Knowledge change management Ensure consistency and cross-functional alignment in documentation across markets and lines of business. Program Ownership: Take full ownership of assigned CX-PI programs — define the problem, design the improvement, run pilots, roll out at scale, and iterate using the DMAIC cycle Ensure programs drive measurable improvements in experience and cost Continuously optimise programs through structured testing and feedback loops Anticipate risks, track performance rigorously, and adjust course quickly when results do not meet expectations Document program playbooks so they can be repeated and scaled across markets Agent Empowerment & Product: Formulate business cases and feature requests based on operational insights and voice of customers and agent feedback Liaise with Product and Tech teams through delivery, configuration, and deployment of new features Configure new features and adjust SOPs accordingly to reflect system changes Connect frontline agent needs to product decisions, ensuring tools and systems support resolution quality Sr. Specialist, CX - Process Improvement Communication: Share improvement results in a structured, proactive way with leadership and markets Present root cause analyses and recommendations persuasively to senior stakeholders Capture learnings from each program and circulate them as best practices to raise the bar across the CX function Stakeholder Management: Partner with SSC, local markets and, Product (DH & talabat product) teams to align on priorities and unblock execution Provide the right data and context to help product and tech teams make decisions and prioritize projects with highest impact Escalate blockers and hold stakeholders accountable, while focusing primarily on enabling execution and driving cross-functional alignment on process changes<br><br>WHAT YOU BRING TO THE TABLE?<br><br> 5+ years of experience working in contact centers Demonstrated experience in AI projects with partial or full automation projects Demonstrated experience applying Lean Six Sigma or equivalent process improvement methodologies Experience leading projects end-to-end, including timelines, deliverables, and stakeholder communication SOP creation and process mapping proficiency — strong experience developing, maintaining, and visualizing processes using tools like Visio, Figma, Miro, or similar Critical thinking and data analysis proficiency to identify root causes and drive decisions Ability to lead workshops and influence without authority across cross-functional teams Strong written and verbal communication; ability to communicate complex analysis simply and persuasively
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<span><br>POSITION SUMMARY<br>Observe casino or casino hotel operations for irregular activities such as cheating or theft by employees or patrons. Monitor Closed Circuit Televisions (CCTV), perimeter alarm system, and duress alarms to ensure that any unusual behavior or emergency situation is dispatched to appropriate personnel for investigation and recorded. Call for assistance using proper code responses. Defuse guest or employee disturbances/altercations in accordance with company policies and procedures, including summoning appropriate authorities if necessary, and documenting incident. Complete incident reports to document all Security/Loss Prevention related incidents such as theft, accidents, physical hazards, and fire alarms.<br>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance is clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than 10 pounds without assistance. Stand, sit, or walk for an extended time period. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p>We are looking for an Arabic-Speaking Content Moderator to join our team. In this role, you will review product listings and related platform content to ensure that information is accurate, complete and compliant with platform policies and guidelines. You will be responsible for identifying content that may violate these policies and taking the appropriate action, including approving, flagging, restricting, removing or escalating content for further review. This is an onsite position based in Maadi, Cairo.</p><p>Content moderation is a specialised role and may involve reviewing text, images or product listings containing explicit, offensive or potentially distressing material. This may include offensive language, nudity or sexual content, violence, discriminatory or hateful material, and other inappropriate content. Exposure to this type of material is an inherent part of the position. Applicants should carefully consider their comfort and suitability for this work before applying. The position also requires full availability for a rotating schedule, including night shifts and Friday shifts. Friday shifts may overlap with the period commonly observed for Jumma prayer. Applicants of all faiths and backgrounds are welcome; however, reliable availability for the complete assigned shift rotation is an essential requirement of the role. Please apply only if you are comfortable with the nature of the content and able to commit to the working schedule described below.</p><ul><li>Review Arabic product listings and related text or images for accuracy, completeness and compliance.</li><li>Assess content against platform policies, quality standards and moderation guidelines.</li><li>Identify and flag suspected infringements of intellectual property rights, including potentially counterfeit or unauthorised products.</li><li>Identify and take appropriate action on explicit, offensive or otherwise prohibited content, including offensive language, nudity, sexual content and violence.</li><li>Approve, reject, remove, restrict or escalate content in accordance with established procedures.</li><li>Apply moderation policies consistently and objectively across all content reviewed.</li><li>Accurately document moderation decisions and maintain complete records.</li><li>Escalate unclear, sensitive or high-risk cases through the appropriate channels.</li><li>Meet agreed accuracy, quality and productivity standards.</li><li>Remain up to date with changes to platform policies, workflows and moderation guidelines.</li><li>Maintain confidentiality and handle sensitive information professionally.</li></ul><p>What You Bring</p><ul><li>A university degree in any discipline.</li><li>Fluency in Arabic, with the ability to understand written language, context and nuance.</li><li>A basic ability to read and write in English.</li><li>Good computer skills and the ability to navigate digital systems efficiently.</li><li>Strong attention to detail and the ability to identify potential policy violations.</li><li>Sound judgement and the ability to make consistent, policy-based decisions.</li><li>The ability to remain focused when performing repetitive and detail-oriented work.</li><li>Comfort reviewing potentially explicit, offensive or distressing content as described above.</li><li>Adaptability to changing policies, processes and working hours.</li><li>Full availability to work onsite across the complete rotational shift schedule, including nights, Fridays, weekends and public holidays where scheduled.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>A university degree in any discipline.</li><li>Fluency in Arabic, with the ability to understand written language, context and nuance.</li><li>A basic ability to read and write in English.</li><li>Good computer skills and the ability to navigate digital systems efficiently.</li><li>Strong attention to detail and the ability to identify potential policy violations.</li><li>Sound judgement and the ability to make consistent, policy-based decisions.</li><li>The ability to remain focused when performing repetitive and detail-oriented work.</li><li>Comfort reviewing potentially explicit, offensive or distressing content as described above.</li><li>Adaptability to changing policies, processes and working hours.</li><li>Full availability to work onsite across the complete rotational shift schedule, including nights, Fridays, weekends and public holidays where scheduled.</li></ul>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>