Dermatologist Jobs - South Sinai Egypt

<ul><li><p>Conduct all transactions with customers pleasantly and courteously with an emphasis on customer service.</p></li><li><p>Follow-up on back-orders and provides customers with timely information on the status of back-ordered parts and ensures order delivery to the customer on the promised date.</p></li><li><p>Achieve and maintain high CSI rating.</p></li><li><p>Achieve monthly and annual sales and profit target.</p></li><li><p>Attend cash customers to fulfill their requirements by supplying correct spare parts.</p></li><li><p>Follow up the WIP report status to ensure that no vehicles are waiting for parts.</p></li><li><p>Receive customer enquiries and identify the correct part numbers using the parts catalogues.</p></li><li><p>Ensure stock accuracy of parts in the location and ensure that the required parts availability is maintained through timely replenishment from central warehouse and other branches.</p></li><li><p>Ensure stock accuracy of fast move parts in the location and ensure that the required parts availability is maintained through timely replenishment from central warehouse.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Position Title:</strong> &nbsp;PC Service Spare Parts Operation Specialist</p></li></ul><ul><li><p><strong>Educational Requirements:</strong> &nbsp;&nbsp;Bachelor’s Degree</p></li></ul><ul><li><p><strong>Special Certification or Training Required:</strong> &nbsp;N/A</p></li><li><p><strong>Required Industry Experience:</strong>&nbsp; 0 to 2 years of experience</p></li><li><p><strong>Technological Requirements:</strong> &nbsp;Microsoft office suite</p></li></ul><ul><li><p><strong>Language Requirements:</strong> Very good command of English</p></li></ul><p></p>

We are seeking a Sales Representative for a company specializing in supplying uniforms, hotel equipment, and corporate supplies in South Sinai Governorate (Sharm El Sheikh) and Red Sea Governorate (Hurghada). Minimum of 5 years of experience in hospitality supplies and the tourism sector is required. The candidate must reside in South Sinai or Hurghada, possess strong communication and relationship-building skills, be organized, well-presented, capable of preparing reports, executing tasks, and following up with clients.<p><strong>Additional Details</strong></p><ul><li>Number of Vacancies: 2</li><li>Shift System: Morning only</li><li>Driver's License: Private</li></ul>

Company Description<br><br>"Why work for Accor?<br><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"<br><br>Job Description<br><br>Makes pre-arrival, mid stay, and post-stay calls to guests to ensure needs are met. Compiles and distributes list of anticipated services and amenities to relevant departments. Contacts appropriate individual or department (e.g., Bell person, Front Desk, Housekeeping, Engineering, and Security) as necessary to resolve guest call, request, or problem. Ensures that any outstanding requests or problems from the previous day receive priority and are resolved. Follows up with guests to ensure their requests or problems have been met to their satisfaction. Listens attentively to guests to get an effective guest-oriented perspective and handles complaints properly. Makes “Guest Contacts” during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. Writes down any comments, requests, suggestions and complaints received from guests during the day. Asks guests to fill out a questionnaire during the day. Assesses the results of the questionnaire. Translates them into English and e-mails them to all of the department managers. Identifies the special days of guests such as birthdays, wedding anniversaries etc., makes the necessary organisation together with the related departments and monitors the organisation. Works in coordination with all departments and ensures the flow of necessary information. Follows the VIP procedures and greets VIP guests and bid them farewell. Walks agency representatives and potential guests around the facility. Prepares written documents for activities to be announced to guests. Ensures that these documents are distributed to guest rooms with the help of the related departments. Observes the overall guest satisfaction during the activities and in the areas throughout the day and reports to the Guest Relations Manager about the atmosphere. Keeps any items that guests lose in the facility or forget in their room when checking-out. Delivers any lost and found to guests still at the hotel or send them by mail. Responds to guest inquiry forms and all written suggestions, complaints etc. Provides guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitors and reports the incident to the Guest Relations Manager. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. Carries out all responsibilities related to the quality management systems implemented at the facilities. Carries out all other duties assigned by managers and hotel management not specified in the job description. <br><br>Qualifications<br><br>Education: At least a Bachelor`s Degree. Experience: At least 4 years of experience in the industry. Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and a good command of Arabic, German, French or Russian. Courses and Training: Prior attendance in seminars and trainings related to the job. Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.). Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field. <br><br>Additional Information<br><br>Your team and working environment:<br><br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br><br>Our commitment to Diversity & Inclusion:<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

<strong>Company Description<br><br></strong>"Why work for Accor?<br><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"<br><br><strong>Job Description<br><br></strong>Closely deal with all requests, problems and needs of guests staying at Rixos Seagate Sharm Hotel and find solutions to problems, focusing on guest satisfaction.<br><br>Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly.<br><br>Handle guest complaints and find solutions. Report any problems that take time to solve to his/her immediate and follow-up on the matter.<br><br>Greet guests that will check-in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have.<br><br>Make “Guest Contacts” during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these.<br><br>Write down any comments, requests, suggestions and complaints received from guests during the day into the “Through Our Guests’ Eyes” report together with their answers and actions.<br><br>Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire. Translate them into English and e-mail them to all of the department managers.<br><br>Identify the special days of guests such as birthdays, wedding anniversaries etc., make the necessary organisation together with the related departments and monitor the organisation.<br><br>Work in coordination with all departments and ensure the flow of necessary information.<br><br>Take all special orders from guests such as birthday cakes, flowers etc., inform the necessary departments and ensure that the order is delivered to the guest.<br><br>Ensure that requests for a babysitter, plane or coach ticket, restaurant reservation, medication etc. placed by guests are met as soon as possible.<br><br>Follow the VIP procedures and greet VIP guests and bid them farewell.<br><br>Walk agency representatives and potential guests around the facility.<br><br>Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments.<br><br>Handle guest requests for the A la Carte restaurants and fill out a reservation form for each A la Carte restaurant and inform the F&amp;B Department.<br><br>Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Front Office Manager/Supervisor about the atmosphere.<br><br>Have detailed knowledge of all physical features of the facility as well as all activities/services offered at the facility.<br><br>Support hotel sales. Is authorised to sell charged services.<br><br>Take part in the Emergency Response Teams.<br><br>Keep any items that guests lose in the facility or forget in their room when checking-out. Deliver any lost and found to guests still at the hotel or send them by mail.<br><br>Respond to guest inquiry forms and all written suggestions, complaints etc.<br><br>Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Front Office Manager/Guest Relations Manager/Duty Manager.<br><br><strong>Qualifications<br><br></strong><strong>Education:</strong> At least a high school or vocational diploma.<br><br><strong>Experience: </strong>At least 2 years of experience in the industry.<br><br><strong>Foreign Language:</strong> Proficiency in English to communicate with guests and understand the professional terminology related to the devices and equipment used and a good command of Arabic, German, French or Russian.<br><br><strong>Courses and Training:</strong> Prior attendance in seminars and trainings related to the job.<br><br><strong>Computer Literacy:</strong> MS Office applications, Front Office programmes (Fidelio, Opera etc.).<br><br><strong>Skills:</strong> Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature.<br><br>Additional Information<br><br>Your team and working environment:<br><br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br><br>Our commitment to Diversity &amp; Inclusion:<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Company Description<br><br>"Why work for Accor?<br><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"<br><br>Job Description<br><br>Closely deal with all requests, problems and needs of guests staying at Rixos Hotels Egypt and find solutions to problems, focusing on guest satisfaction. Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly. Handle guest complaints and find solutions. Report any problems that take time to solve to his/her direct manager and follow-up on the matter. Greet guests that will check-in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have. Make “Guest Contacts” during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. Write down any comments, requests, suggestions and complaints received from guests during the day into the “Through Our Guests’ Eyes” report together with their answers and actions. Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire. Translate them into English and e-mail them to all of the department managers. Identify the special days of guests such as birthdays, wedding anniversaries etc., make the necessary organisation together with the related departments and monitor the organisation. Work in coordination with all departments and ensure the flow of necessary information. Take all special orders from guests such as birthday cakes, flowers etc., inform the necessary departments and ensure that the order is delivered to the guest. Ensure that requests for a babysitter, plane or coach ticket, restaurant reservation, medication etc. placed by guests are met as soon as possible. Follow the VIP procedures and greet VIP guests and bid them farewell. Walk agency representatives and potential guests around the facility. Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments. Handle guest requests for the A la Carte restaurants and fill out a reservation form for each A la Carte restaurant and inform the F&B Department. Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Guest Relations Manager/Supervisor about the atmosphere. Have detailed knowledge of all physical features of the facility as well as all activities/services offered at the facility. Support hotel sales. Is authorised to sell charged services. Take part in the Emergency Response Teams. Keep any items that guests lose in the facility or forget in their room when checking-out. Deliver any lost and found to guests still at the hotel or send them by mail. Respond to guest inquiry forms and all written suggestions, complaints etc. Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Guest Relations Manager. Be open to all developments related to the profession. Closely keep track of the developments so as to contribute to finding solutions. Take part in training programmes and departmental internal communication meetings. Due to being in direct contact with guests, must always look clean, neat and fresh. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities. Carry out all other duties assigned by managers and hotel management not specified in the job description. <br><br>Qualifications<br><br>Education: At least a Bachelor`s Degree. Experience: At least 2 years of experience in the industry. Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and equipment used and a good command of Arabic, German, French or Russian. Courses and Training: Prior attendance in seminars and trainings related to the job. Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.). Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature. <br><br>Additional Information<br><br>Your team and working environment:<br><br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br><br>Our commitment to Diversity & Inclusion:<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Company Description<br><br>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.<br><br>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.<br><br>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh<br><br>Job Description<br><br> Closely deal with all requests, problems and needs of guests staying at Rixos Hotels Egypt and find solutions to problems, focusing on guest satisfaction. Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly. Handle guest complaints and find solutions. Report any problems that take time to solve to his/her direct manager and follow-up on the matter. Greet guests that will check-in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have. Make “Guest Contacts” during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. Write down any comments, requests, suggestions and complaints received from guests during the day into the “Through Our Guests’ Eyes” report together with their answers and actions. Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire. Translate them into English and e-mail them to all of the department managers. Identify the special days of guests such as birthdays, wedding anniversaries etc., make the necessary organisation together with the related departments and monitor the organisation. Work in coordination with all departments and ensure the flow of necessary information. Take all special orders from guests such as birthday cakes, flowers etc., inform the necessary departments and ensure that the order is delivered to the guest. Ensure that requests for a babysitter, plane or coach ticket, restaurant reservation, medication etc. placed by guests are met as soon as possible. Follow the VIP procedures and greet VIP guests and bid them farewell. Walk agency representatives and potential guests around the facility. Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments. Handle guest requests for the A la Carte restaurants and fill out a reservation form for each A la Carte restaurant and inform the F&B Department. Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Guest Relations Manager/Supervisor about the atmosphere. Have detailed knowledge of all physical features of the facility as well as all activities/services offered at the facility. Support hotel sales. Is authorised to sell charged services. Take part in the Emergency Response Teams. Keep any items that guests lose in the facility or forget in their room when checking- out. Deliver any lost and found to guests still at the hotel or send them by mail. Respond to guest inquiry forms and all written suggestions, complaints etc Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Guest Relations Manager. Be open to all developments related to the profession. Closely keep track of the developments so as to contribute to finding solutions. Take part in training programmes and departmental internal communication meetings. Due to being in direct contact with guests, must always look clean, neat and fresh. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities. Carry out all other duties assigned by managers and hotel management not specified in the job description. <br><br>Qualifications<br><br> Education: At least a high school diploma. Experience: At least 2 years of experience in the industry. Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and equipment used and a good command of Arabic, German, French or Russian. Courses and Training: Prior attendance in seminars and trainings related to the job. Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.). Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature.

Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms, and suites featuring contemporary designs, including a unique side for adults.<br><br>All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.<br><br>Join our motivated and vibrant Team and build your career with us.<br><br><br><br>Job Description<br><br>Summary<br><br>Reporting to the People Development Manager, the Assistant Manager, People Development will assist the PD Manager to oversee the PD opportunities across the hotel, driving a learning & talent development culture and ensuring the delivery of operational performance through an integrated and innovative strategy.<br><br>Responsibilities<br><br>Key Responsibilities:<br><br>The Assistant Manager, People Development is responsible for driving a continuous learning culture, ensuring that learning is available, supported, prioritized, and executed, and enabling organizational learning to be achieved through robust processes for identifying, sharing, and embedding knowledge.<br><br>Collaborates with hotel leaders (Department Heads, People & Culture Team) to identify and understand learning needs, creating a best-in-class learning approach that balances hotel needs. Assists with the development and implementation of training strategies, ensuring the company culture is provided with a high level of learning support. Ensure that global brand and culture initiatives are embedded within the hotel. Deliver a high-quality learning solution to business units across the hotel. Support the hotel with integrating and administering INES (People Hub) as a core learning resource. Act as an adviser to effectively leverage resources and provide guidance to the business on the usage of emerging technologies, thought leadership, practices, and trends. Certifies hotel trainers & facilitators and PD teams to deliver various programs. Assisting the PD Manager to manage the programs with agreed budget, select and manage an external consultant, or manage the deployment of an internal consultant. Coach and develop the capability within the hotel team; provide direction and inspiration for high standards of excellence. Ensure alignment with the global learning and development ethos around co-design of new programs and enhancement of existing programs. Tailor the learning content of global programs to suit the needs of the hotel (including language translations). Conduct on-the-job training and task breakdown training.<br><br>Qualifications<br><br>Abilities/Key Competencies/Skills<br><br>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s service culture to be responsive, respectful, and deliver a great experience.<br><br>Leading Myself<br><br>Positive Orientation. Operational Decision Making. Self-Development & Management. Leading Others<br><br>Developing an Empowered Team. Leading an Engaged and Diverse Team. Communication. Leading the Business<br><br>Advocating Guest Passion. Business Planning and Analysis. Business Improvement and Change. Experience/Qualifications/Certificates/Education<br><br>Bachelor degree in a relevant field of work, or an equivalent combination of education and work-related experience. Proven experience in PD roles within the hospitality industry. Proven progressive work-related experience in managing and directing the development and delivery of learning or organization development programs in a multi-unit organization. Highly developed oral and written communication skills. Demonstrated proficiency in designing and delivering effective learning programs to multicultural, multi-level audiences. Broad understanding of people strategy, including the drivers of organization effectiveness. Strong organizational skills; ability to project manage and execute. Ability to develop and design new and unique content. Multicultural awareness and ability to work with people from diverse cultures. Demonstrated teamwork communication, including the ability to coach and deliver feedback in a constructive manner. Excellent communication, interpersonal, and team leadership skills. Strong management skills with the ability to prioritize and manage multiple tasks simultaneously. Flexibility to adapt to a dynamic and fast-paced environment. Must be a highly capable user of Microsoft Office programs, including Excel, Word, Power Point, and Outlook. Native Arabic speaker and fluency in verbal and written English is essential. Prior experience in pre-opening is a plus.

<strong>Company Description<br><br></strong>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.<br><br>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.<br><br>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh<br><br><strong>Job Description<br><br></strong><ul><li> Closely deal with all requests, problems and needs of guests staying at Rixos Hotels Egypt and find solutions to problems, focusing on guest satisfaction.</li><li>Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly.</li><li> Handle guest complaints and find solutions. Report any problems that take time to solve to his/her direct manager and follow-up on the matter.</li><li> Greet guests that will check-in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have.</li><li> Make “Guest Contacts” during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these.</li><li> Write down any comments, requests, suggestions and complaints received from guests during the day into the “Through Our Guests’ Eyes” report together with their answers and actions.</li><li> Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire. Translate them into English and e-mail them to all of the department managers.</li><li> Identify the special days of guests such as birthdays, wedding anniversaries etc., make the necessary organisation together with the related departments and monitor the organisation.</li><li> Work in coordination with all departments and ensure the flow of necessary information.</li><li> Take all special orders from guests such as birthday cakes, flowers etc., inform the necessary departments and ensure that the order is delivered to the guest.</li><li> Ensure that requests for a babysitter, plane or coach ticket, restaurant reservation, medication etc. placed by guests are met as soon as possible.</li><li> Follow the VIP procedures and greet VIP guests and bid them farewell.</li><li> Walk agency representatives and potential guests around the facility.</li><li> Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments.</li><li> Handle guest requests for the A la Carte restaurants and fill out a reservation form for each A la Carte restaurant and inform the F&amp;B Department.</li><li> Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Guest Relations Manager/Supervisor about the atmosphere.</li><li> Have detailed knowledge of all physical features of the facility as well as all activities/services offered at the facility.</li><li> Support hotel sales. Is authorised to sell charged services.</li><li> Take part in the Emergency Response Teams.</li><li> Keep any items that guests lose in the facility or forget in their room when checking- out. Deliver any lost and found to guests still at the hotel or send them by mail.</li><li> Respond to guest inquiry forms and all written suggestions, complaints etc</li><li> Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Guest Relations Manager.</li><li> Be open to all developments related to the profession. Closely keep track of the developments so as to contribute to finding solutions.</li><li> Take part in training programmes and departmental internal communication meetings.</li><li> Due to being in direct contact with guests, must always look clean, neat and fresh.</li><li> To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</li><li> To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</li><li> To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs.</li><li> Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</li><li> Carry out all other duties assigned by managers and hotel management not specified in the job description.<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li> Education: At least a high school diploma.</li><li> Experience: At least 2 years of experience in the industry.</li><li> Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and equipment used and a good command of Arabic, German, French or Russian.</li><li> Courses and Training: Prior attendance in seminars and trainings related to the job.</li><li> Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.).</li><li> Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature.</li></ul>

<strong>Company Description<br><br></strong>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.<br><br>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.<br><br>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh<br><br><strong>Job Description<br><br></strong><ul><li> Closely deal with all requests, problems and needs of guests staying at Rixos Hotels Egypt and find solutions to problems, focusing on guest satisfaction. </li><li>Listen attentively to guests to get an effective customer-oriented perspective and handle complaints properly. </li><li> Handle guest complaints and find solutions. Report any problems that take time to solve to his/her direct manager and follow-up on the matter. </li><li> Greet guests that will check-in at the reception in coordination with the Front Office Department and, if possible, accompany the guests to their room and call them during the day to ask for any needs they may have. </li><li> Make “Guest Contacts” during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. </li><li> Write down any comments, requests, suggestions and complaints received from guests during the day into the “Through Our Guests’ Eyes” report together with their answers and actions. </li><li> Ask guests to fill out a questionnaire during the day. Assess the results of the questionnaire. Translate them into English and e-mail them to all of the department managers. </li><li> Identify the special days of guests such as birthdays, wedding anniversaries etc., make the necessary organisation together with the related departments and monitor the organisation. </li><li> Work in coordination with all departments and ensure the flow of necessary information. </li><li> Take all special orders from guests such as birthday cakes, flowers etc., inform the necessary departments and ensure that the order is delivered to the guest. </li><li> Ensure that requests for a babysitter, plane or coach ticket, restaurant reservation, medication etc. placed by guests are met as soon as possible. </li><li> Follow the VIP procedures and greet VIP guests and bid them farewell. </li><li> Walk agency representatives and potential guests around the facility. </li><li> Prepare written documents for activities to be announced to guests. Ensure that these documents are distributed to guest rooms with the help of the related departments. </li><li> Handle guest requests for the A la Carte restaurants and fill out a reservation form for each A la Carte restaurant and inform the F&amp;B Department. </li><li> Observe the overall guest satisfaction during the activities and in the areas throughout the day and report to the Guest Relations Manager/Supervisor about the atmosphere. </li><li> Have detailed knowledge of all physical features of the facility as well as all activities/services offered at the facility. </li><li> Support hotel sales. Is authorised to sell charged services. </li><li> Take part in the Emergency Response Teams. </li><li> Keep any items that guests lose in the facility or forget in their room when checking- out. Deliver any lost and found to guests still at the hotel or send them by mail. </li><li> Respond to guest inquiry forms and all written suggestions, complaints etc</li><li> Provide guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitor and report the incident to the Guest Relations Manager. </li><li> Be open to all developments related to the profession. Closely keep track of the developments so as to contribute to finding solutions. </li><li> Take part in training programmes and departmental internal communication meetings. </li><li> Due to being in direct contact with guests, must always look clean, neat and fresh. </li><li> To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). </li><li> To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. </li><li> To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. </li><li> Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities. </li><li> Carry out all other duties assigned by managers and hotel management not specified in the job description. <br><br></li></ul><strong>Qualifications<br><br></strong><ul><li> Education: At least a high school diploma. </li><li> Experience: At least 2 years of experience in the industry. </li><li> Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and equipment used and a good command of Arabic, German, French or Russian. </li><li> Courses and Training: Prior attendance in seminars and trainings related to the job. </li><li> Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.). </li><li> Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature.</li></ul>

Company Description<br><br>Founded in 2000 in Antalya by award-winning Turkish entrepreneur Fettah Tamince, who desired to create cities within cities.<br><br>Encapsulating traditional Turkish hospitality, where each Rixos destination is a rich living space where guests and residents can find everything they need, always in carefree atmosphere.<br><br>In 2017 Rixos Hotels announces a strategic partnership with Accor Hotels, and in 2022 Rixos becomes part of Ennismore’s “Immersive Resorts” and becomes the backbones of “All Inclusive Collection”.<br><br>Brand Network:<br><br>Currently 35 hotels (13,000+ rooms) operating and more than 20 hotels (12,000+ rooms) in the pipeline.<br><br>With a global presence, Rixos Hotels & Resorts are renowned for providing guests of all ages and interests with the ultimate all-inclusive experience.<br><br>With all-inclusive, all-exclusive programming and services, we cater for every member of the family and we are always where our guests want us to be!<br><br>What is special about Rixos Service?<br><br>A culture of noticing the little things and knowing that the little things have always been the big things!<br><br>Are you ready to join our amazing multicultural environment, work in real luxury hotels with ongoing career growth and development opportunities, as well as the most competitive salary and benefits?<br><br>Apply now, join Rixos and make a difference in others’ life!<br><br>Job Description<br><br>Makes pre-arrival, mid stay, and post-stay calls to guests to ensure needs are met. Compiles and distributes list of anticipated services and amenities to relevant departments. Contacts appropriate individual or department (e.g., Bell person, Front Desk, Housekeeping, Engineering, and Security) as necessary to resolve guest call, request, or problem. Ensures that any outstanding requests or problems from the previous day receive priority and are resolved. Follows up with guests to ensure their requests or problems have been met to their satisfaction. Listens attentively to guests to get an effective guest-oriented perspective and handles complaints properly. Makes “Guest Contacts” during the day in an effort to identify the level of guest satisfaction and, if any, complaints, suggestions and problems, and find solutions to these. Writes down any comments, requests, suggestions and complaints received from guests during the day. Asks guests to fill out a questionnaire during the day. Assesses the results of the questionnaire. Translates them into English and e-mails them to all of the department managers. Identifies the special days of guests such as birthdays, wedding anniversaries etc., makes the necessary organisation together with the related departments and monitors the organisation. Works in coordination with all departments and ensures the flow of necessary information. Follows the VIP procedures and greets VIP guests and bid them farewell. Walks agency representatives and potential guests around the facility. Prepares written documents for activities to be announced to guests. Ensures that these documents are distributed to guest rooms with the help of the related departments. Observes the overall guest satisfaction during the activities and in the areas throughout the day and reports to the Guest Relations Manager about the atmosphere. Keeps any items that guests lose in the facility or forget in their room when checking- out. Delivers any lost and found to guests still at the hotel or send them by mail. Responds to guest inquiry forms and all written suggestions, complaints etc. Provides guidance to guests for any diseases or health problems that guests may encounter and, if necessary, call a doctor and an ambulance. Monitors and reports the incident to the Guest Relations Manager. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. Carries out all responsibilities related to the quality management systems implemented at the facilities. Carries out all other duties assigned by managers and hotel management not specified in the job description. <br><br>Qualifications<br><br>Education: At least High School Degree. Experience: At least 4 years of experience in the industry. Foreign Language: Proficiency in English to communicate with guests and understand the professional terminology related to the devices and a good command of Arabic, German, French or Russian. Courses and Training: Prior attendance in seminars and trainings related to the job. Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.). Skills: Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to use complex devices and equipment related to the job. Expected to possess technical knowledge about the methods, techniques and processes related to the job expected to perform jobs that require experience in the field. <br><br>Additional Information<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

<strong>About Four Seasons<br><br></strong>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br><br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.<br><br><strong>About the location:<br><br></strong>A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and encourage to offer phenomenal service.<br><br><strong>About The Role<br><br></strong><ul><li>Technology Innovation &amp; Data Specialist is Responsible for the efficient operation and maintenance of all computer systems, data and voice communications activities at property.<br><br></li></ul><strong>What You Will Do<br><br></strong><ul><li>Assist with user and system administration, including account management and access troubleshooting.</li><li>Support various hotel applications such as Opera, Simphony, back office, sales, catering, and HR systems.</li><li>Contribute to IT infrastructure data management and the provisioning of documentation.</li><li>Provide assistance in the coordination and execution of IT projects.</li><li>Help maintain critical systems (PMS, HSIA, PBX, POS) and support user procedures.</li><li>Assist with server infrastructure management, performance monitoring, and OS upgrades.</li><li>Provide system support services, including outage diagnosis, troubleshooting, and virus protection.</li><li>Help uphold Four Seasons' core technology standards in all IT operations.</li><li>Assist in coordinating new technology acquisitions and major projects. Participate in property-level and corporate technology implementation initiatives.<br><br></li></ul><strong>What You Bring<br><br></strong><ul><li>2 years of experience in hospitality IT field is preferrable.</li><li>Speak and write Arabic and English fluently.</li><li>Networking Skills &amp; Knowledge (CISCO, Wireless, GPON).</li><li>Operating System knowledge.</li><li>Microsoft O365 administration skills</li><li>Security awareness.</li><li>Data management and documentation skills .</li><li>Clear and Open Communication.</li><li>Adapt to various situations and inspire others.</li><li>Build strong, positive relationships with guests, making them feel valued and welcomed.<br><br></li></ul><strong>What We Offer<br><br></strong><ul><li>Competitive Salary, wages, and a comprehensive benefits package</li><li>Excellent Training and Development opportunities</li><li>Complimentary Accommodation at other Four Seasons Hotels and Resort</li><li>Complimentary Dry Cleaning for Employee Uniforms</li><li>Complimentary Employee Meals<br><br></li></ul><strong>Schedule &amp; Hours<br><br></strong><ul><li>Full time in (early mornings, days, evenings, overnights, or weekends) according to the assigned shifts as per the operation requirements.</li></ul>

<strong>Company Description<br><br></strong>"Why work for Accor?<br><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"<br><br><strong>Job Description<br><br></strong><ul><li>Oversees the day-to-day operations of the People &amp; Culture department, ensuring that all activities are carried out efficiently, accurately, and in accordance with company policies and established procedures.</li><li>Coordinates the implementation of approved People &amp; Culture plans, initiatives, and projects and monitors progress against agreed deadlines and objectives.</li><li>Ensures that People &amp; Culture services are delivered consistently across departments and properties, where applicable, in line with company standards and operational requirements.</li><li>Identifies operational challenges, administrative gaps, and opportunities for process improvement and recommends appropriate corrective actions to the Director of People &amp;Culture.</li><li>Supports the Director of People &amp; Culture in preparing departmental objectives, operational plans, budgets, and periodic performance reports.</li><li>Coordinates recruitment activities with department heads and hiring managers to ensure that approved vacancies are filled within the required timeframe and according to established recruitment standards.</li><li>Reviews manpower requisitions, monitors vacancy status, and follows up on recruitment progress, highlighting critical positions and staffing shortages to the Director of People &amp; Culture.</li><li>Ensures that recruitment documentation, candidate assessments, interview records, reference checks, and employment approvals are completed in accordance with company procedures.</li><li>Supports the effective utilization of internal talent by coordinating internal transfers, promotions, employee referrals, and internal vacancy announcements.</li><li>Monitors recruitment sources, hiring costs, time-to-fill, and recruitment outcomes and prepares reports to support continuous improvement in staffing efficiency.</li><li>Coaches hiring managers on recruitment procedures, interviewing techniques, candidate evaluation, and the importance of fair and consistent selection practices.</li><li>Ensures the effective coordination of pre-employment formalities, joining procedures, orientation programs, probationary reviews, and employee integration activities.</li><li>Monitors the completion and accuracy of employee documentation, employment contracts, personnel files, and required system records.</li><li>Coordinates employee transfers, promotions, changes in employment status, contract renewals, and separation procedures in accordance with approved policies.</li><li>Ensures that exit interviews are conducted where applicable, feedback is documented, and recurring concerns are reported to the Director of People &amp; Culture for appropriate action.</li><li>Coordinates the timely completion of clearance procedures, final employment documentation, and other required formalities for departing employees.</li><li>Supports the maintenance of a positive working environment by promoting open communication, mutual respect, employee engagement, and professional workplace relationships.</li><li>Handles routine employee relations matters within the scope of delegated authority and escalates complex, sensitive, or high-risk cases to the Director of people &amp; Culture.</li><li>Ensures that employee grievances, concerns, and complaints are documented, followed up, and addressed fairly, confidentially, and in accordance with company policies and applicable legislation.</li><li>Coordinates employee engagement initiatives, communication activities, recognition programs, and welfare events in collaboration with the relevant departments.</li><li>Follows up on Employee Engagement Survey action plans with department heads, monitors completion, and reports progress and outstanding actions.</li><li>Supports the consistent application of disciplinary procedures, ensures that relevant documentation is maintained, and coordinates disciplinary committee meetings when required and authorized.</li><li>Monitors employee turnover, absenteeism, grievances, and other employee relations indicators and highlights trends requiring management attention.</li><li>Coordinates the implementation of the annual training plan in cooperation with the Learning and Development team and departmental trainers.</li><li>Monitors mandatory training completion, departmental training records, orientation attendance, and compliance with established training requirements.</li><li>Supports the identification of employee development needs through performance appraisals, departmental feedback, and operational observations.</li><li>Coordinates leadership development, cross-training, career development, and internal mobility initiatives in line with approved talent management plans.</li><li>Ensures that training records, attendance sheets, evaluation forms, and supporting documents are maintained accurately and are available for audits when required.</li><li>Coordinates the annual performance appraisal process, communicates deadlines, monitors completion, and follows up with department heads on outstanding evaluations.</li><li>Supports the preparation and monitoring of individual development plans and follows up on agreed development actions with employees and their managers.</li><li>Maintains updated records of internal promotions, high-potential employees, and identified development opportunities to support succession planning activities.</li><li>Coordinates talent review meetings and prepares the relevant employee data, reports, and documentation for management discussion.</li><li>Ensures that performance management procedures are applied consistently and that employee assessment documentation is completed in accordance with company guidelines.</li><li>Coordinates the preparation and verification of employee information required for payroll processing, including attendance, overtime, leave, employee movements, and other authorized payroll inputs.</li><li>Works closely with the Finance and Payroll teams to investigate payroll discrepancies, resolve data issues, and ensure timely submission of required information.</li><li>Monitors employee attendance, overtime, leave balances, absenteeism, and related reports to identify discrepancies and support effective labor cost control.</li><li>Coordinates the administration of employee benefits, medical insurance, recognition programs, and other approved employee welfare initiatives.</li><li>Maintains the confidentiality of salary and employee compensation information and ensures that changes to employee compensation are processed only with the required approvals.</li><li>Assists in preparing manpower cost reports, payroll summaries, and employee-related financial data for review by the Director of People &amp; Culture and Finance.</li><li>Ensures the accuracy, completeness, confidentiality, and proper maintenance of personnel files, employee records, P&amp;C databases, and electronic documentation.</li><li>Monitors the preparation and submission of monthly People &amp; Culture ports, including headcount, vacancies, turnover, absenteeism, labor costs, overtime, and employee movements.</li><li>Ensures that P&amp;C systems and employee databases are updated promptly following recruitment, transfers, promotions, salary changes, and employee separations, subject to the required approvals.</li><li>Coordinates the preparation of P&amp;C reports, presentations, dashboards, and supporting documentation for management meetings and internal reviews.</li><li>Ensures that employee information is accessed, processed, retained, and disclosed only in accordance with applicable data protection requirements and company policies.</li><li>Monitors the maintenance of employee notice boards and internal P&amp;C communication channels to ensure that approved information is accurate and up to date.</li><li>Ensures that day-to-day P&amp;C procedures are carried out in accordance with applicable labor legislation, company policies, and approved operational standards.</li><li>Monitors employment documentation, statutory records, and required submissions to relevant governmental and regulatory authorities, in coordination with the responsible parties.</li><li>Supports internal and external P&amp;C audits by preparing required documents, reviewing personnel records, and following up on identified corrective actions.</li><li>Monitors the validity and completeness of employment-related documentation and escalates potential compliance risks to the Director of People &amp; Culture.</li><li>Coordinates the implementation of approved corrective and preventive actions arising from audits, inspections, and compliance reviews.</li><li>Supervises and coordinates assigned People &amp; Culture team members, ensuring clear task allocation, accountability, and timely completion of departmental responsibilities.</li><li>Provides day-to-day guidance and coaching to P&amp;C team members to improve service quality, technical knowledge, productivity, and professional development.</li><li>Identifies training needs within the P&amp;C team and coordinates appropriate learning opportunities to strengthen operational capability.</li><li>Encourages collaboration between People &amp; Culture and other departments to resolve operational issues and improve employee service delivery.</li><li>Maintains effective working relationships with department heads, employees, and support functions while ensuring appropriate confidentiality and professional conduct.</li><li>Acts on behalf of the Director of People &amp; Culture during periods of absence when formally delegated, within the limits of approved authority and company procedures.</li><li>Maintains regular communication with department heads to address staffing requirements, employee concerns, training needs, and other P&amp;C operational matters.</li><li>Participates in departmental and management meetings as required and provides accurate P&amp;C updates, reports, and follow-up actions.</li><li>Advises managers on the practical application of P&amp;C policies and procedures and refers matters requiring management approval or specialist advice to the appropriate authority.</li><li>Supports the implementation of organizational initiatives and operational changes by coordinating employee communication and following up on agreed activities.</li><li>Promotes a service-oriented approach within the P&amp;C department and ensures that employee and management inquiries are handled professionally and within reasonable timeframes.</li><li>Supports the implementation of the property's occupational health and safety procedures within the scope of P&amp;C responsibilities.</li><li>Coordinates employee safety orientation and relevant mandatory training in cooperation with the Safety and Security departments.</li><li>Participates in emergency response activities when assigned and supports employee communication and attendance coordination during emergency situations.</li><li>Ensures that work-related incidents involving employees are reported and documented through the established procedures and referred to the appropriate departments for investigation and follow-up.</li><li>Promotes environmental awareness within the P&amp;C department and encourages responsible consumption of paper, stationery, water, energy, and other resources.</li><li>Supports the implementation of approved energy-saving, waste reduction, recycling, and environmental protection initiatives.</li><li>Ensures that any chemicals or hazardous materials handled within assigned duties are managed safely and in accordance with applicable legislation and property procedures.</li><li>Complies with applicable quality management, food safety management, environmental management, and occupational health and safety requirements relevant to the position.</li><li>Participates in departmental training, inspections, and audits related to applicable management systems and follows up on assigned corrective actions.</li><li>Maintains strict confidentiality regarding employee records, compensation information, investigations, and other sensitive People &amp; Culture matters.</li><li>Demonstrates professional conduct, integrity, fairness, accountability, and compliance with the organization's code of conduct and policies.</li><li>Ensures that all assigned responsibilities are performed in accordance with the hotel's service standards, operating procedures, and organizational values.</li><li> Performs any additional duties assigned by the Director of People &amp; Culture, General Manager, or hotel management that are consistent with the position and operational requirements.<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Education: Bachelor`s degree or 2-years degree from an accredited university in licentiate of law, Human Resources, Business Administration, or related major</li><li>Experience: 4 years’ experience in the human resources, management operations, or related professional area.</li><li>Foreign Language: Sufficient level of English to be able to write reports according to international standards.</li><li>Courses and Training: Sufficient theoretical and practical background. Prior attendance in courses and seminars in the field.</li><li>Computer Literacy: MS Office applications.</li><li>Skills: Has good command of the legislation and procedures related to the job and department. Is familiar with other processes that affect the job. Is responsible for managing and/or implementing sub-process. Expected to integrate and coordinate an important unit of the facility.<br><br></li></ul><strong>Additional Information<br><br></strong>Your team and working environment:<br><br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br><br>Our commitment to Diversity &amp; Inclusion:<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

<strong>Company Description<br><br></strong>"Why work for Accor?<br><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"<br><br><strong>Job Description<br><br></strong><ul><li>Oversees the day-to-day operations of the People &amp; Culture department, ensuring that all activities are carried out efficiently, accurately, and in accordance with company policies and established procedures.</li><li>Coordinates the implementation of approved People &amp; Culture plans, initiatives, and projects and monitors progress against agreed deadlines and objectives.</li><li>Ensures that People &amp; Culture services are delivered consistently across departments and properties, where applicable, in line with company standards and operational requirements.</li><li>Identifies operational challenges, administrative gaps, and opportunities for process improvement and recommends appropriate corrective actions to the Director of People &amp;Culture.</li><li>Supports the Director of People &amp; Culture in preparing departmental objectives, operational plans, budgets, and periodic performance reports.</li><li>Coordinates recruitment activities with department heads and hiring managers to ensure that approved vacancies are filled within the required timeframe and according to established recruitment standards.</li><li>Reviews manpower requisitions, monitors vacancy status, and follows up on recruitment progress, highlighting critical positions and staffing shortages to the Director of People &amp; Culture.</li><li>Ensures that recruitment documentation, candidate assessments, interview records, reference checks, and employment approvals are completed in accordance with company procedures.</li><li>Supports the effective utilization of internal talent by coordinating internal transfers, promotions, employee referrals, and internal vacancy announcements.</li><li>Monitors recruitment sources, hiring costs, time-to-fill, and recruitment outcomes and prepares reports to support continuous improvement in staffing efficiency.</li><li>Coaches hiring managers on recruitment procedures, interviewing techniques, candidate evaluation, and the importance of fair and consistent selection practices.</li><li>Ensures the effective coordination of pre-employment formalities, joining procedures, orientation programs, probationary reviews, and employee integration activities.</li><li>Monitors the completion and accuracy of employee documentation, employment contracts, personnel files, and required system records.</li><li>Coordinates employee transfers, promotions, changes in employment status, contract renewals, and separation procedures in accordance with approved policies.</li><li>Ensures that exit interviews are conducted where applicable, feedback is documented, and recurring concerns are reported to the Director of People &amp; Culture for appropriate action.</li><li>Coordinates the timely completion of clearance procedures, final employment documentation, and other required formalities for departing employees.</li><li>Supports the maintenance of a positive working environment by promoting open communication, mutual respect, employee engagement, and professional workplace relationships.</li><li>Handles routine employee relations matters within the scope of delegated authority and escalates complex, sensitive, or high-risk cases to the Director of people &amp; Culture.</li><li>Ensures that employee grievances, concerns, and complaints are documented, followed up, and addressed fairly, confidentially, and in accordance with company policies and applicable legislation.</li><li>Coordinates employee engagement initiatives, communication activities, recognition programs, and welfare events in collaboration with the relevant departments.</li><li>Follows up on Employee Engagement Survey action plans with department heads, monitors completion, and reports progress and outstanding actions.</li><li>Supports the consistent application of disciplinary procedures, ensures that relevant documentation is maintained, and coordinates disciplinary committee meetings when required and authorized.</li><li>Monitors employee turnover, absenteeism, grievances, and other employee relations indicators and highlights trends requiring management attention.</li><li>Coordinates the implementation of the annual training plan in cooperation with the Learning and Development team and departmental trainers.</li><li>Monitors mandatory training completion, departmental training records, orientation attendance, and compliance with established training requirements.</li><li>Supports the identification of employee development needs through performance appraisals, departmental feedback, and operational observations.</li><li>Coordinates leadership development, cross-training, career development, and internal mobility initiatives in line with approved talent management plans.</li><li>Ensures that training records, attendance sheets, evaluation forms, and supporting documents are maintained accurately and are available for audits when required.</li><li>Coordinates the annual performance appraisal process, communicates deadlines, monitors completion, and follows up with department heads on outstanding evaluations.</li><li>Supports the preparation and monitoring of individual development plans and follows up on agreed development actions with employees and their managers.</li><li>Maintains updated records of internal promotions, high-potential employees, and identified development opportunities to support succession planning activities.</li><li>Coordinates talent review meetings and prepares the relevant employee data, reports, and documentation for management discussion.</li><li>Ensures that performance management procedures are applied consistently and that employee assessment documentation is completed in accordance with company guidelines.</li><li>Coordinates the preparation and verification of employee information required for payroll processing, including attendance, overtime, leave, employee movements, and other authorized payroll inputs.</li><li>Works closely with the Finance and Payroll teams to investigate payroll discrepancies, resolve data issues, and ensure timely submission of required information.</li><li>Monitors employee attendance, overtime, leave balances, absenteeism, and related reports to identify discrepancies and support effective labor cost control.</li><li>Coordinates the administration of employee benefits, medical insurance, recognition programs, and other approved employee welfare initiatives.</li><li>Maintains the confidentiality of salary and employee compensation information and ensures that changes to employee compensation are processed only with the required approvals.</li><li>Assists in preparing manpower cost reports, payroll summaries, and employee-related financial data for review by the Director of People &amp; Culture and Finance.</li><li>Ensures the accuracy, completeness, confidentiality, and proper maintenance of personnel files, employee records, P&amp;C databases, and electronic documentation.</li><li>Monitors the preparation and submission of monthly People &amp; Culture ports, including headcount, vacancies, turnover, absenteeism, labor costs, overtime, and employee movements.</li><li>Ensures that P&amp;C systems and employee databases are updated promptly following recruitment, transfers, promotions, salary changes, and employee separations, subject to the required approvals.</li><li>Coordinates the preparation of P&amp;C reports, presentations, dashboards, and supporting documentation for management meetings and internal reviews.</li><li>Ensures that employee information is accessed, processed, retained, and disclosed only in accordance with applicable data protection requirements and company policies.</li><li>Monitors the maintenance of employee notice boards and internal P&amp;C communication channels to ensure that approved information is accurate and up to date.</li><li>Ensures that day-to-day P&amp;C procedures are carried out in accordance with applicable labor legislation, company policies, and approved operational standards.</li><li>Monitors employment documentation, statutory records, and required submissions to relevant governmental and regulatory authorities, in coordination with the responsible parties.</li><li>Supports internal and external P&amp;C audits by preparing required documents, reviewing personnel records, and following up on identified corrective actions.</li><li>Monitors the validity and completeness of employment-related documentation and escalates potential compliance risks to the Director of People &amp; Culture.</li><li>Coordinates the implementation of approved corrective and preventive actions arising from audits, inspections, and compliance reviews.</li><li>Supervises and coordinates assigned People &amp; Culture team members, ensuring clear task allocation, accountability, and timely completion of departmental responsibilities.</li><li>Provides day-to-day guidance and coaching to P&amp;C team members to improve service quality, technical knowledge, productivity, and professional development.</li><li>Identifies training needs within the P&amp;C team and coordinates appropriate learning opportunities to strengthen operational capability.</li><li>Encourages collaboration between People &amp; Culture and other departments to resolve operational issues and improve employee service delivery.</li><li>Maintains effective working relationships with department heads, employees, and support functions while ensuring appropriate confidentiality and professional conduct.</li><li>Acts on behalf of the Director of People &amp; Culture during periods of absence when formally delegated, within the limits of approved authority and company procedures.</li><li>Maintains regular communication with department heads to address staffing requirements, employee concerns, training needs, and other P&amp;C operational matters.</li><li>Participates in departmental and management meetings as required and provides accurate P&amp;C updates, reports, and follow-up actions.</li><li>Advises managers on the practical application of P&amp;C policies and procedures and refers matters requiring management approval or specialist advice to the appropriate authority.</li><li>Supports the implementation of organizational initiatives and operational changes by coordinating employee communication and following up on agreed activities.</li><li>Promotes a service-oriented approach within the P&amp;C department and ensures that employee and management inquiries are handled professionally and within reasonable timeframes.</li><li>Supports the implementation of the property's occupational health and safety procedures within the scope of P&amp;C responsibilities.</li><li>Coordinates employee safety orientation and relevant mandatory training in cooperation with the Safety and Security departments.</li><li>Participates in emergency response activities when assigned and supports employee communication and attendance coordination during emergency situations.</li><li>Ensures that work-related incidents involving employees are reported and documented through the established procedures and referred to the appropriate departments for investigation and follow-up.</li><li>Promotes environmental awareness within the P&amp;C department and encourages responsible consumption of paper, stationery, water, energy, and other resources.</li><li>Supports the implementation of approved energy-saving, waste reduction, recycling, and environmental protection initiatives.</li><li>Ensures that any chemicals or hazardous materials handled within assigned duties are managed safely and in accordance with applicable legislation and property procedures.</li><li>Complies with applicable quality management, food safety management, environmental management, and occupational health and safety requirements relevant to the position.</li><li>Participates in departmental training, inspections, and audits related to applicable management systems and follows up on assigned corrective actions.</li><li>Maintains strict confidentiality regarding employee records, compensation information, investigations, and other sensitive People &amp; Culture matters.</li><li>Demonstrates professional conduct, integrity, fairness, accountability, and compliance with the organization's code of conduct and policies.</li><li>Ensures that all assigned responsibilities are performed in accordance with the hotel's service standards, operating procedures, and organizational values.</li><li> Performs any additional duties assigned by the Director of People &amp; Culture, General Manager, or hotel management that are consistent with the position and operational requirements.<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Education: Bachelor`s degree or 2-years degree from an accredited university in licentiate of law, Human Resources, Business Administration, or related major</li><li>Experience: 4 years’ experience in the human resources, management operations, or related professional area.</li><li>Foreign Language: Sufficient level of English to be able to write reports according to international standards.</li><li>Courses and Training: Sufficient theoretical and practical background. Prior attendance in courses and seminars in the field.</li><li>Computer Literacy: MS Office applications.</li><li>Skills: Has good command of the legislation and procedures related to the job and department. Is familiar with other processes that affect the job. Is responsible for managing and/or implementing sub-process. Expected to integrate and coordinate an important unit of the facility.<br><br></li></ul><strong>Additional Information<br><br></strong>Your team and working environment:<br><br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br><br>Our commitment to Diversity &amp; Inclusion:<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Job Description<br><br>The Chief Accountant is responsible for overseeing the day-to-day accounting operations of the hotel, ensuring accurate financial reporting, maintaining strong internal controls, and supporting compliance with Hilton policies, local regulations, and accounting standards. The role assists the Director of Finance in safeguarding hotel assets, maximizing profitability, and delivering timely and accurate financial information to management.<br><br>The Chief Accountant leads the accounting team and ensures the efficient management of general ledger activities, month-end closing, balance sheet reconciliations, tax compliance, audits, cash management, and financial controls.<br><br>Responsibilities<br><br>Financial Reporting & Accounting<br><br>Manage and supervise all accounting activities within the hotel. Ensure the accuracy and integrity of financial records and accounting transactions. Prepare and review monthly financial statements and supporting schedules. Coordinate month-end and year-end closing processes according to Hilton standards and reporting timelines. Review journal entries, accruals, prepayments, and account reconciliations. Maintain the General Ledger and ensure all transactions are properly recorded.<br><br>Internal Controls & Compliance<br><br>Ensure compliance with Hilton policies, corporate accounting procedures, and local statutory requirements. Maintain a strong internal control environment to safeguard company assets. Monitor compliance with financial policies, delegation of authority, and approval processes. Lead balance sheet reviews and ensure timely resolution of outstanding items. Support implementation and continuous improvement of financial controls.<br><br>Audit & Tax Management<br><br>Coordinate internal, external, and corporate audits. Prepare audit schedules and ensure timely resolution of audit findings. Lead the preparation and review of monthly financial statements, ensuring accuracy in cash receipt coding and supporting internal audits for transparency and compliance. Ensure compliance with local tax regulations, including VAT, withholding tax, payroll taxes, and other statutory filings. Liaise with external auditors, tax consultants, and government authorities as required.<br><br>Cash & Treasury Management<br><br>Oversee cash management processes and hotel banking activities. Monitor cash flow and ensure adequate working capital availability. Review bank reconciliations and investigate discrepancies. Ensure proper controls over cash handling and payment processes.<br><br>Accounts Management<br><br>Supervise Accounts Payable, Accounts Receivable, General Cashier, and Income Audit functions. Monitor aging reports and ensure timely collection of receivables. Review supplier payments and maintain positive vendor relationships. Ensure accurate revenue recording and reconciliation of operational systems.<br><br>Team Leadership<br><br>Lead, coach, and develop the accounting team to achieve departmental objectives. Conduct performance evaluations and support employee development plans. Foster a culture of accountability, integrity, and continuous improvement. Ensure cross-training and succession planning within the finance department.<br><br>Business Partnership<br><br>Support the Director of Finance in budgeting, forecasting, and financial analysis. Provide financial insights and recommendations to operational departments. Participate in management meetings and contribute to business decision-making. Assist in identifying opportunities to improve profitability and operational efficiency.<br><br>Qualifications<br><br>Education<br><br>Bachelor's degree in accounting, Finance, Commerce, or a related field.<br><br>Experience<br><br>Minimum 5–7 years of progressive accounting experience.<br><br>At least 2–3 years in a supervisory or managerial accounting role within the hospitality industry.<br><br>Previous experience with Hilton systems and procedures is an advantage.<br><br>Technical Skills<br><br>Strong knowledge of hospitality accounting principles and financial controls.<br><br>Experience with hotel financial systems (Oracle, Sun Systems, SAP, People Soft, or similar).<br><br>Advanced proficiency in Microsoft Excel and financial reporting tools.<br><br>Knowledge of local tax regulations and statutory reporting requirements.<br><br>Strong analytical and problem-solving skills.

Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Reservations Supervisor, you’re not just supervising daily reservations operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>Supervise daily reservations operations: Oversee the accurate and efficient handling of individual and group reservations to support guest satisfaction and hotel revenue goals Lead the reservations team: Provide day-to-day guidance and ensure high service standards through training, coaching, and quality checks Manage group blocks and inventory: Oversee group room block setup, monitor cut-off dates and inventory levels, and ensure alignment with contracts and occupancy targets Support group reservation execution: Build and assign blocks, assist with rooming lists and billing, and verify checklist and resume accuracy Prepare key reports: Support the generation of daily and weekly reports (e.g., Group Pickup, No-Show, Booking Channel Summary, Special Rate Plan Activity) Monitor data integrity: Ensure accuracy in reservation systems, including group masters, rooming lists, and special rate plans Provide reservations support: Process reservation inquiries and updates, providing exceptional service to both guests and team members<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

About Four Seasons<br><br>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br><br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.<br><br>About the location:<br><br>A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and encourage to offer phenomenal service.<br><br>About The Role<br><br>Four Seasons Resort Sharm El Sheikh is looking for an accountant responsible maintain a system of purchase orders, receipts, invoices and cheque requests in order to promptly and adequately support, document and process for payment all hotel payables & ensure that all vendors are paid according to the agreed terms and to Four Seasons policies and procedures.<br><br>What You Will Do<br><br>Prepare journal entry for accrual of invoices received after closing and for goods and services received, but not yet invoiced. Maintain a separate file for purchases of all operating equipment items (china, glass, silver and linen) and capital items under the direction of the Assistant Director of Finance. Assist in the preparation of all Accounts Payable documentation for microfilming on an annual basis if needed. Maintain, and constantly update, an approved vendor listing file. Answer telephones and record messages accurately. File documents and reports. Perform any additional duties as assigned by the Director of Finance or Assistant Director of Finance. Maintain alphabetical files by vendor containing complete invoices and backup attached to the cheques for efficient access after payment. All filing is to be kept current. Ensure all payments are made correctly and with the correct authorization (approved PO), evidence of receipt, invoice or delivery slip and Accounts Payable stamp. Process all Accounts Payable invoices and manual cheques through the computer system. Complete wire authorization forms for wire transfer and ensure it is signed by two authorized signatories (from Groups A & B) and ensure all applicable backup supports the transfer. Ensure all standing orders for electronic disbursements are approved in accordance with the normal payment procedures and signed by the cheque signatories. A list of all standing orders for electronic disbursements should be maintained with details of date of payment, payee, amount and description of payment and at the beginning of each month in advance of the standing payment, this list should be routed to the cheque signatories for approval and a copy attached to bank reconciliations. Verify and process Expense Reports and Petty Cash reimbursements ensuring compliance with key controls. Forward all stop payment and void cheques to the Staff Accountant / Assistant Director of Finance for journalizing. Reconcile vendor statements as they are received, with reconciling items, including any correspondence from the vendor clearly indicated and resolve all discrepancies directly with the vendor. Prepare manual cheques as they are required if directed by Director of Finance or Assistant Director of Finance. Run the required reports at month end to close the Accounts Payable cycle.<br><br>What You Bring<br><br>Relevant degree or diploma in Accounting, Finance, or a related field (preferred). Previous hotel or revenue‑audit experience, ideally within a luxury brand environment. Strong numerical accuracy, attention to detail, and understanding of financial controls. Proficiency in PMS and financial systems; strong Excel and reconciliation skills. Strong communication skills and ability to collaborate with multiple departments professionally.<br><br>What We Offer<br><br> Competitive salary, wages, and a comprehensive benefits package Excellent training and development opportunities Employee discount for stays at any Four Seasons worldwide Complimentary dry cleaning for employee uniforms Complimentary employee meals<br><br>Schedule & Hours<br><br> Full Time ( 8 Hrs )

<strong>Company Description<br><br></strong>"Why work for Accor?<br><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"<br><br><strong>Job Description<br><br></strong><ul><li>Develops a training strategy for the hotel. </li><li>Plan orientation trainings and deliver these training according to the plans. </li><li>Supervises the development of the Annual Training Plan. </li><li>Conducts follow-up studies of all completed training to evaluate and measure results. </li><li>Modifies programs as needed. </li><li>Develops effective training materials utilizing a variety of media. </li><li>Develops trainer development programs and coach others involved in training efforts, providing effective growth and development opportunities. </li><li>Displays leadership in guest hospitality and creates positive atmosphere for guest relations. </li><li>Observes service behaviours of associates and provides feedback to individuals and/or managers. </li><li>Monitors enrolment and attendance at training. </li><li>Reviews comment cards and guest satisfaction results to identify areas of improvement. </li><li>Measures transfer of learning from training courses to the operation. </li><li>Develops and monitors spending against the departmental budget. </li><li>Exemplifies the desired Rixos culture. </li><li>Identifies performance gaps and work with managers to develop and implement appropriate training to improve performance. </li><li>Evaluates the trainer’s performance and effectiveness of training programs and provide recommendations for improvement. </li><li>Research new technologies and methodologies in workplace learning and presenting this research</li><li>Stays up to date with developments in training by reading relevant journals, going to meetings and attending relevant courses. </li><li>Helps line managers and trainers solve specific training problems, either on a one-to-one basis or in groups. </li><li>Manages the delivery of training and development programs. </li><li>Conducts appraisals for the talent development team. </li><li>Ensures statutory training requirements are met. </li><li>Prepares development plan for subordinates. </li><li>Designs, develops, and produces Managerial training materials and hand-outs. </li><li>Observes employees’ performance improvement. </li><li>Be present during operation to make sure that the quality of service provided is in parallel with the hotel service standards. </li><li>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). </li><li>To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. </li><li>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. </li><li>To provide carrying chemicals safely, carrying, storing and using in accordance with </li><li>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities. </li><li>Carry out all other duties assigned by managers and hotel management not specified in the job description. <br><br></li></ul>Qualifications<br><br><ul><li>Education: Bachelor Degree in related field</li><li>Experience: At least 3 years of experience at the managerial level</li><li>Foreign Language: Outstanding level of English</li><li>Courses and Training: Prior attendance in courses and seminars in the field. </li><li>Computer Literacy: Excellent computer skills</li><li>Special Qualifications: Leader, adaptable, works under pressure, proactive, results driven, thoroughness, time management, communication proficient, analytical skills. <br><br></li></ul>Additional Information<br><br>Your team and working environment:<br><br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br><br>Our commitment to Diversity &amp; Inclusion:<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms, and suites featuring contemporary designs, including a unique side for adults.<br><br>All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.<br><br>Join our motivated and vibrant Team and build your career with us.<br><br><br><br>Job Description<br><br>Responsibilities<br><br>Beverage Operations Management:<br><br>· Oversee all aspects of beverage operations, ensuring quality service and consistent product delivery across all food and beverage outlets.<br><br>· Manage beverage service during peak and off-peak times, ensuring that guest expectations are exceeded at all times.<br><br>· Ensure the efficient operation of bars, lounges, and other beverage-related services, maintaining high standards of cleanliness, organization, and presentation.<br><br>Team Leadership:<br><br>· Lead, mentor, and train the beverage team, including supervisors, bartenders, baristas, and barbacks, ensuring they meet service standards and operate efficiently.<br><br>· Foster a positive work environment, promote teamwork, and develop team members through continuous coaching and feedback to the team to enhance performance and career growth.<br><br>· Conduct performance reviews, provide feedback, identify areas for improvement support development plans, to enhance team effectiveness and ensure a motivated team culture.<br><br>Menu Development & Innovation:<br><br>· Collaborate with the culinary team and F&B Operations Manager and Director of Food & Beverage to develop and update beverage menus, ensuring creativity and variety while aligning with guest preferences and seasonal trends.<br><br>· Introduce innovative drink offerings, including signature cocktails, premium beverage selections, and local-inspired drinks, to differentiate the hotel’s beverage offerings.<br><br>· Regularly evaluate the menu, adjust recipes, and create seasonal or promotional beverage items that enhance guest experience and increase sales.<br><br>Inventory & Stock Management:<br><br>· Oversee the beverage inventory, ensuring proper storage, rotation, and control of products.<br><br>· Manage stock levels to minimize waste and ensure consistent availability of beverages, particularly high-demand items.<br><br>· Maintain accurate inventory records, conduct regular stock audits, and place timely orders based on usage trends and budget forecasts.<br><br>Cost Control & Revenue Growth:<br><br>· Develop and implement strategies to control beverage costs while maintaining product quality and guest satisfaction.<br><br>· Monitor beverage sales and analyze trends to identify opportunities for increasing revenue through upselling, promotions, and efficient operations.<br><br>· Collaborate with the culinary team and F&B Operations Manager and Director of Food & Beverage to establish beverage pricing strategies that are competitive and profitable, while ensuring alignment with brand positioning.<br><br>Guest Experience & Satisfaction:<br><br>· Ensure that all beverage service meets or exceeds the standards of quality, service, and presentation.<br><br>· Address guest complaints or concerns promptly and professionally, ensuring swift resolution to ensure maximum guest satisfaction.<br><br>· Proactively engage with guests, obtaining feedback on beverage offerings and making recommendations to enhance their experience.<br><br>Health & Safety Compliance:<br><br>· Ensure that all beverage operations comply with health and safety regulations, including safe alcohol service practices.<br><br>· Oversee the implementation and adherence to hygiene and safety procedures across all beverage areas.<br><br>· Conduct regular training with staff on safety practices, including alcohol service laws, fire safety, and safe handling of equipment.<br><br>Staff Scheduling & Budgeting:<br><br>· Develop staff schedules for beverage outlets, ensuring adequate coverage during peak hours and minimizing labor costs during slower periods.<br><br>· Work with senior management to develop and manage the beverage department's budget, ensuring that all costs are in line with financial goals.<br><br>· Monitor staffing levels and adjust as necessary based on business needs and guest demand.<br><br>Reporting & Documentation:<br><br>· Prepare and submit weekly and monthly reports on beverage sales, inventory levels, team performance, and guest feedback.<br><br>· Maintain accurate records of all beverage-related transactions, including orders, receipts, and financial documentation.<br><br>· Provide insights and recommendations to senior management for continuous improvement.<br><br>Collaboration with Other Departments:<br><br>· Work closely with the Food & Beverage team, kitchen staff, housekeeping, and other departments to ensure seamless service and guest satisfaction.<br><br>· Collaborate with marketing and events teams to develop beverage-related promotions, themed nights, and special events that enhance guest experience and increase sales.<br><br>Promotions & Events:<br><br>· Organize and manage beverage-focused promotions, events, and seasonal offerings to attract guests and drive sales.<br><br>· Coordinate with the events team to ensure that beverage offerings meet the needs and expectations of large-scale functions, banquets, or special events.<br><br>Additional Responsibilities:<br><br>· Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.<br><br><br><br>Qualifications<br><br>perience/Certificates/Education<br><br>· Experience: Minimum of 3-5 years in a supervisory / leadership role in beverage management, preferably a luxury hospitality environment. Experience in managing beverage operations, menu development, cost control, and staff leadership. Strong background in beverage sales, with experience in maximizing revenue and controlling costs.<br><br>· Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field. Certification in beverage management, mixology, or sommelier training is a plus.<br><br>· Skills & Attributes:<br><br>o Strong leadership and people management skills.<br><br>o Excellent interpersonal and communication abilities.<br><br>o Attention to detail and strong organizational skills.<br><br>o Proven ability to manage multiple priorities and meet deadlines.<br><br>o Ability to handle confidential and sensitive information.<br><br>o In-depth knowledge of beverage trends, mixology, and premium beverage offerings.<br><br>o Ability to create unique and appealing beverage menus tailored to guest preferences.<br><br>o Strong financial acumen and experience in managing budgets, costs, and profitability.<br><br>o Proficiency in relevant software and MS Office Suite.<br><br>o Professional and well-presented at all times.<br><br>o Customer-centric approach with a passion for hospitality.<br><br>o Proactive problem-solver with a solutions-oriented mindset.<br><br>o Ability to work in a fast-paced, dynamic environment.<br><br>o Must be able to handle multiple tasks and adapt to changing priorities.<br><br>· Language:<br><br>o Excellent reading, writing and oral proficiency in English language.<br><br>o Ability to speak other languages and basic understanding of local languages will be an advantage.<br><br><br><br>Additional Information<br><br>experience is an asset<br><br>Prior experience working with Opera or a related system<br><br>Strong interpersonal and problem solving abilities<br><br>Fluency in English, additional languages are a plus