Dermatologist Jobs - Giza Egypt

<p>Job Description<br>* Ensure that imported product claims comply with the regulations of the Ministry of Health, the Ministry of Agriculture, or any other regulatory body, and with legal requirements.<br>* Prepare and upload all documents required by agencies for import applications, product registration, or modifications.<br>* Communicate and negotiate with regulatory bodies.<br>* Maintain regulatory application documentation and monitor their status.<br>* Keep abreast of changes in regulatory guidelines.<br>* Manage new and existing product registration activities.<br>* Arrange and complete government regulatory inspections and audits.<br>* Represent new product registration files for our suppliers.<br>* Arrange and communicate with the supplier regarding all new and updated certifications.<br>* Identify the types of regulatory applications or internal documentation required in cases such as proposed product or labeling changes.<br>* Identify relevant guidance documents, international standards, or consensus standards, and provide interpretation assistance.<br>* Participate in internal and external audits.<br>* Prepare or supervise the preparation of additional information or responses upon request from the Regulatory Affairs Manager.</p><p><strong>Requirements</strong></p><ul><li><p>* Bachelor's degree in a related field, such as science, or agriculture.<br>* Fluency in both spoken and written English and Arabic.<br>* one to three years of experience.<br>* Experience in the pesticide and chemical industry is preferred.<br>* Proficiency in Microsoft Office: Word, Excel, PowerPoint.<br>* Excellent communication and negotiation skills.<br>* Problem-solving and time management skills.</p></li></ul><p></p>

<p>You will have the chance to work in the leading showroom for furniture and design in Egypt.</p><p>Working with industry leaders in the furniture industry.</p><p>Work as part of an experienced team that will add value to you.</p><p><strong>Job duties:</strong></p><ul><li><p>Handle all communications with our foreign suppliers.</p></li><li><p>Handle all logistics matters including the shipment of containers from abroad etc...</p></li><li><p>Check all shipping documents and make sure the documents are correctly prepared by our foreign supplier.</p></li><li><p>Handle all shipping documents required from Europe including Eur1 certificate, declaration note etc...</p></li><li><p>Complete our filing system were all emails and offers filled separately.</p></li><li><p>Communicate with our banks for various reasons including following up on our transfers and making sure our paperwork is correct.</p></li><li><p>Handle revising the orders that are sent to our suppliers.</p></li><li><p>Answers all inquiries directed to the office of board of directors and executive management</p></li><li><p>Prepare for and manages all executive and board meetings</p></li><li><p>Keeping all formal records or employees, correspondences and other key documents in an organized manner.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Must have enough knowledge in importing products and clearing containers from the custom-house here in Egypt</p></li><li><p>Excellent written and spoken English is a MUST.</p></li><li><p>Excellent user ability for Microsoft Office.</p></li><li><p>Must be presentable and formal wear is a must.</p></li><li><p>Very good communication skills.</p></li><li><p>You must be trustworthy, as you will be working directly with the top management</p></li><li><p>Working hours from Sunday to Thursday from 9:00 am till 5:00 pm </p></li><li><p>Females only</p></li></ul><p></p>

<p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 3</li><li>نظام الورديات: صباحية فقط</li></ul>

GMP-food safety courses-HACCP-GHP-ISO22000<p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 3</li><li>نظام الورديات: صباحية و مسائية</li><li>المزايا: تأمين صحي، تأمين اجتماعي، بدل انتقال، وجبات</li></ul>

<p><br>working hours: from 12 PM to 8 PM&nbsp;<br>1 day Per Week<br>Location : Dokki&nbsp;<br>&nbsp;</p>

المهام الوظيفية:1. إدارة عمليات تسجيل المنتجات  لدى وزارتي الصحة و الزراعة .2. تحضير وتقديم المستندات اللازمة لملفات التسجيل، بما في ذلك دراسات الجودة والأمان والفعالية.3. التنسيق مع الجهات التنظيمية لضمان سلاسة عمليات التسجيل والحصول على الموافقات المطلوبة في الوقت المناسب.4. التعاون مع فرق البحث والتطوير لضمان مطابقة المنتجات للمعايير القانونية والمتطلبات الفنية.5. متابعة التحديثات والتغيرات في اللوائح التنظيمية وتطبيقها على إجراءات العمل لتحديث الملفات وفقًا للمستجدات.6. إجراء مراجعات دورية للمنتجات المسجلة لضمان استمرار الامتثال للوائح.7. التواصل مع الموردين والشركات المصنعة لضمان الحصول على الوثائق الفنية والتصنيعية المطلوبة.8. تقديم استشارات فنية للشركات بشأن المتطلبات التنظيمية وأفضل الممارسات في تسجيل المنتجات.<p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 2</li><li>نظام الورديات: صباحية فقط</li><li>المزايا: تأمين صحي، تأمين اجتماعي</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <strong>Position:</strong> Events &amp; Tenant Operation Specialist</p> <p> <strong>Organization:</strong> Orascom Pyramids Entertainment</p> <p>OPE, an Orascom Investment Holding subsidiary, is dedicated to managing and enhancing the visitor experience at the Pyramids of Giza. OPE oversees the development and operation of touristic services across the Giza Plateau. By combining infrastructure upgrades with curated visitor experiences, OPE ensures that Egypt's most iconic heritage site is preserved, enhanced, and experienced through a world-class lens.</p> <p> <strong>LinkedIn Accounts:</strong> https://www.linkedin.com/company/orascom-pyramids-entertainment/?viewAsMember=true https://www.linkedin.com/company/the-pyramids-of-giza-official/?viewAsMember=true </p> <p> <strong>Job Description:</strong> </p> <p> <strong>The Events &amp; Tenants Operation Specialist </strong>plays a pivotal role in ensuring the smooth and efficient functioning of both site events and tenant activities across the Giza Plateau. This position acts as the central point of coordination, bridging the needs of external event organizers and tenants with the capabilities of internal operational departments.<br> </p> <p> <strong> <strong>Key Responsibilities:</strong> </strong> </p> <p> <strong>Event Operations Management:</strong> </p> <ol> <li>Coordinate between event organizers and internal OPE departments (e.g., Security, Facilities, Marketing, Visitor Experience, and crucially, the HSE Senior Manager).</li> <li>Provide support for key third-party events as required, ensuring smooth execution, adherence to agreed plans, and rapid response to any operational issues.</li> </ol> <p> <strong>Tenant Operations Management:</strong> </p> <ol> <li>Communicate with tenants regarding site-wide operational matters, maintenance schedules, and emergency procedures.</li> <li>Coordinate with internal OPE departments (e.g., Facilities, Security, Marketing, Leasing) to address tenant needs and resolve operational issues efficiently.</li> <li>Conduct regular inspections of tenanted areas to ensure maintenance of quality standards, cleanliness, safety, and overall presentation in line with OPE expectations.</li> <li>Address tenant inquiries, requests, and complaints in a timely and effective manner, seeking resolutions that are fair and aligned with OPE policies.</li> <li>Maintain accurate records related to tenant operations, communications, lease agreements, and compliance.</li> </ol> <p> <strong>Qualifications:</strong> </p> <ul> <li>Bachelor's degree in Event Management, Hospitality Management, Business Administration, Property Management, or any related field.</li> <li>Minimum of 2-3 years of experience in:</li> <li>Event operations, and logistics for diverse events.</li> <li>Tenant operations, property management, or retail/F&amp;B facility management, ideally within a multi-unit or landmark destination context.</li> <li>Problem-Solving &amp; Decision-Making: Strong analytical skills with a proactive and solutions-oriented approach to resolving operational challenges and conflicts.</li> </ul> <p> <strong> <br> </strong> </p></div></section>

استلام الاوراق الخاصة بالتعينات الجديدة للموقع واقرارات استلام العمل من (عقد عمل – استمارة 1 – نموذج فتح حساب بنك – عمل بصمة). متابعة حضور وانصراف واجازات الموظفين بالموقع من خلال البصمة وارسال تقارير دورية الى الادارة. عمل اجراءات الاستقالات الخاصة بالموظفين المستقيلين وارساله الى الادارة. متابعة فترات الاختبار للموظفين داخل الموقع وارسال النماذج الخاصة الى المديرين المباشرين للتاكد من اجتياز فترة الاختبار من عدمه. توزيع كروت حسابات البنك الخاصة والكروت الرعاية الطبية على الموظفين دخل الموقع. صرف الرواتب الخاصة بالموظفين الجدد بالموقع. توزيع الموظفين طبقا لخطة التعينات المرسلة من قسم التعينات. متابعة احتياجات الموظفين من (مبيت – افادات – اى استفسارات تتعلق بالموارد البشرية) عمل مقابلات نهاية الخدمة للموظفين المستقلين لمعرفة اسباب الاستقالة من خلال استخدام نموذج مقابلة نهاية الخدمة. متابعة فترات الاختبار الخاصة بالتعيينات الجدد بعد موافقة ادارة التعينات لمعرفة اجتياز الموظف من عدمه. عمل تقرير دورى عن احتياج الموقع من وظائف شاغرة وفقا للاستقالات اليومية. اعتماد نقل الموظفين ب من ادارة التعينات. توقيع جميع الموظفين بالموقع على بطاقات الوصف الوظيفي. اجراء التحقيقات فى حالة وجود واقعة. رفع تقرير لاى واقعة تحدث داخل الموقع فى خلال 48 ساعة جمع اوراق التقييم داخل الموقع. <p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 1</li><li>نظام الورديات: صباحية فقط</li><li>المزايا: تأمين صحي، تأمين اجتماعي، بدل انتقال، وجبات، سكن</li></ul>

<p>We're looking for a hands-on Marketing Specialist to own our digital presence and drive qualified B2B leads. You'll manage our social media, website SEO, and paid campaigns end to end — turning technical smart-solutions offerings into clear, compelling messaging that resonates with corporate, government, and industrial clients. This is a role for someone who can both strategize and execute.</p><p><strong>Requirements</strong></p><p>Experience marketing technical, industrial, or smart-solutions products/services.</p><p>Bilingual (Arabic and English), with the ability to create content in both languages.Basic design skills (Canva, Adobe Creative Suite) and/or CMS experience (WordPress).</p><p></p><p></p><p>Plan, create, and manage content across social media channels (LinkedIn, Instagram, X, and others relevant to B2B).</p><p>Develop and execute the SEO strategy for our website — keyword research, on-page optimization, technical SEO, and content improvements to improve organic ranking and traffic.</p><p>Build, launch, and optimize paid campaigns (Google Ads, LinkedIn Ads, Meta) with a focus on lead generation and measurable ROI.</p><p>Plan and run integrated marketing campaigns aligned with sales and business development goals.</p><p>Track, analyze, and report on performance metrics (traffic, engagement, conversions, cost-per-lead) and adjust based on data.</p><p>Collaborate with the business development and technical teams to translate complex solutions into accessible marketing content.</p><p>Manage marketing calendars, budgets, and timelines.</p><p>Stay current on B2B marketing trends, tools, and best practices.</p>

<ul><li><p>&nbsp;Following new order with production team in order to ship customers’ orders on specific time without delay.</p></li></ul><ul><li><p>Building and collecting customers' data, contact customers and offering them our products.</p></li></ul><ul><li><p>Follow up the implementation of the customers’ production orders according to the required specifications and the agreed period.</p></li><li><p>Assisting in issues delegated to him by Export supervisor.</p></li><li><p>Direct handling to some customers or countries (accounts).</p></li><li><p>Preparing the Proforma invoice and getting it signed from customers.</p></li><li><p>Preparing Job Orders &amp; Follow-up with related department</p></li><li><p>Follow-up&nbsp;export collection according to payment terms.</p></li><li><p>Issuing final commercial + packing list + B/L + COO.</p></li><li><p>Preparing weekly &amp; monthly sales report.</p></li><li><p>Follow-up Subsiday file</p></li></ul><p></p>

<ul><li><p>Develop and execute marketing strategies aligned with the company's business objectives.</p></li><li><p>Plan, launch, and optimize digital marketing campaigns across multiple platforms, including Meta, Google, and LinkedIn.</p></li><li><p>Manage the company's digital presence and ensure brand consistency across all marketing channels.</p></li><li><p>Create and coordinate engaging marketing content in collaboration with the design team.</p></li><li><p>Monitor campaign performance, analyze KPIs, and prepare performance reports with actionable insights.</p></li><li><p>Conduct market research and competitor analysis to identify growth opportunities.</p></li><li><p>Support lead generation initiatives and work closely with the sales team to improve campaign effectiveness.</p></li><li><p>Manage the marketing calendar and ensure timely execution of marketing activities.</p></li><li><p>Stay updated with the latest digital marketing trends, tools, and best practices.</p></li><li><p>Contribute creative ideas to increase brand awareness, engagement, and lead generation</p></li></ul><p></p>

<ul><li><p>Sourcing potential candidates through online channels (e.g. social platforms and professional networks).</p></li><li><p>Plan interview and selection procedures, including screening calls, assessments and in-person interviews.</p></li><li><p>Document interview results (accepted/rejected/waiting, etc...) for future analysis, as well as all no-show reasons.</p></li><li><p>Design and develop job descriptions and interview questions that reflect each position’s requirements.</p></li><li><p>Suggest proper media for approaching the right calibers and posting new vacancies over different types of channels to create a pool of qualified candidates in advance of need.</p></li><li><p>Conduct orientation/onboarding sessions for candidates.</p></li><li><p>Craft recruiting emails to attract passive candidates.</p></li><li><p>Monitor key HR metrics, including time-to-fill, time-to-hire and source of hire.</p></li><li><p>Prepare exit interview analysis.</p></li></ul><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a detail-oriented Trade Compliance Analyst to support second line sanctions screening activities by validating and investigating escalations from first line screening. The role focuses on determining whether potential matches are false positives or confirmed risks, conducting thorough due diligence, assessing regulatory restrictions, and recommending appropriate compliance actions. This position plays a vital role in strengthening the compliance framework, mitigating risk, and ensuring adherence to global sanctions and export control regulations.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Experienced in compliance, risk management, or investigative roles (typically 3 5 years)</li><li>Knowledgeable in export controls and global sanctions regulatory frameworks</li><li>Skilled in conducting in-depth due diligence on complex organisational structures to determine ownership and control</li><li>Confident in interpreting legal and regulatory requirements and assessing associated risks</li><li>Strong analytical and critical thinking abilities</li><li>Effective communicator with the ability to collaborate across teams</li></ul><p></p></section>

<h2>Key Responsibilities</h2><h3>Collection Management</h3><ul><li><p>Contact customers through phone calls, emails, SMS, and other approved communication channels regarding upcoming and overdue payments.</p></li><li><p>Follow up on monthly installments, down payments, maintenance fees, penalties, and other outstanding balances.</p></li><li><p>Monitor customer aging reports and prioritize collection activities.</p></li><li><p>Negotiate payment arrangements within the approved authority limits.</p></li><li><p>Ensure collection targets are achieved on a monthly basis.</p></li></ul><h3>Customer Account Management</h3><ul><li><p>Review customer accounts to identify overdue balances.</p></li><li><p>Reconcile customer statements and investigate payment discrepancies.</p></li><li><p>Update payment records in the ERP/CRM system.</p></li><li><p>Respond to customer inquiries regarding payment schedules and account balances.</p></li></ul><h3>Coordination</h3><ul><li><p>Coordinate with the Sales Department regarding customer payment commitments.</p></li><li><p>Liaise with Customer Service to resolve customer concerns affecting collections.</p></li><li><p>Work closely with the Legal Department on accounts requiring legal action.</p></li><li><p>Coordinate with Treasury to verify received payments.</p></li></ul><h3>Reporting</h3><ul><li><p>Prepare daily, weekly, and monthly collection reports.</p></li><li><p>Monitor collection KPIs and overdue trends.</p></li><li><p>Report high-risk accounts to management.</p></li><li><p>Maintain accurate documentation of collection activities.</p></li></ul><h3>Compliance</h3><ul><li><p>Ensure all collection activities comply with company policies and applicable laws.</p></li><li><p>Maintain confidentiality of customer financial information.</p></li><li><p>Keep accurate records of customer communications.</p></li></ul><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Plan, develop, administer and deploy Office IT systems to provide the required system performance and availability. Implement projects related to Office IT systems to ensure that business requirements are well incorporated in solution systems &amp; plans for smooth delivery &amp; support</p><p>Implement, Operate managed systems in a high level of performance and on-time delivery &amp; Support. Check day-to-day work &amp; KPIs required keeping the managed systems up, running and supporting the business activities. Troubleshoot crisis related to the managed systems and Consult vendors when needed. Provide information for managed systems to other lines of IT support Coordinate regular meetings with customers at professional level to track complaints, requirements and systems performance</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Dedication, sense of ownership, and ability to work within a team.</li><li>Provide innovative technologies, solutions and new ideas.</li><li>Report risks of the managed systems and their notifications to Direct report.</li><li>Communication, presentation skills</li><li>Must have technical / professional qualifications:</li><li>BSC of Engineering or Computer science</li><li>Minimum 1-2 years IT working experience in managing Microsoft systems.</li><li>Familiar with the below systems:</li><li>Active Directory</li><li>Microsoft Exchange</li><li>Microsoft 365 (MS Teams, Exchange Online, Azure AD, etc</li></ul><p></p></section>

<p>Are you a passionate and experienced HR professional ready to make a significant impact? Join our dynamic team in <strong>Giza, Egypt</strong> as an <strong>HR Specialist</strong>! We are seeking a talented individual to elevate our human resources functions and champion our most valuable asset: our people.</p><p><strong>Overview:</strong> As an HR Specialist, you will be at the heart of our organization, ensuring smooth HR operations and fostering a positive workplace culture. You will play a crucial role in attracting, developing, and retaining top talent, contributing directly to our success. This is an exciting on-site opportunity to grow your career within a supportive and collaborative environment.</p><ul><li><p><strong>Responsibilities:</strong></p><ul><li><p>Oversee and manage the end-to-end <strong>recruitment</strong> process, from sourcing to onboarding, ensuring a seamless candidate experience.</p></li><li><p>Administer <strong>personnel</strong> policies and procedures, ensuring compliance with local labor laws and internal guidelines.</p></li><li><p>Provide expert guidance on <strong>employee relations</strong>, resolving conflicts and promoting a harmonious work environment.</p></li><li><p>Facilitate and coordinate <strong>training and development</strong> initiatives to enhance employee skills and career growth.</p></li><li><p>Manage HR administrative tasks efficiently, leveraging <strong>Microsoft Office</strong> suite for documentation and reporting.</p></li><li><p>Support performance management cycles, offering insights and facilitating constructive feedback.</p></li><li><p>Maintain accurate HR records and databases, ensuring data integrity and confidentiality.</p></li></ul></li><li><p><strong>Skills &amp; Technologies:</strong> This role demands a comprehensive understanding of <strong>Human Resources (HR)</strong> best practices, exceptional communication, and strong organizational skills. Proficiency in <strong>Microsoft Office</strong> is essential for daily operations. You will utilize your expertise in <strong>recruitment</strong>, <strong>personnel</strong> management, and <strong>employee relations</strong> to drive success.</p></li><li><p><strong>Growth Opportunities:</strong> We are committed to your professional development. As an HR Specialist, you will have ample opportunities to expand your expertise in various HR domains, take on new challenges, and contribute to strategic HR initiatives. Continuous learning and career advancement are integral to our philosophy.</p></li><li><p><strong>Team &amp; Culture:</strong> Join a vibrant and supportive team that values collaboration, respect, and innovation. Our culture is built on open communication and a shared commitment to excellence. We believe in empowering our employees and celebrating their achievements.</p></li><li><p><strong>Impact:</strong> Your work as an HR Specialist will directly influence employee satisfaction, productivity, and overall organizational effectiveness. You will be instrumental in building a talented workforce and nurturing a thriving workplace where everyone can succeed.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Experience the Thrill:</strong> Bring <strong>2-7 years of hands-on experience</strong> in a dynamic HR role, ready to tackle challenges and drive results.</p></li><li><p><strong>Expertise You'll Flaunt:</strong></p><ul><li><p>Profound knowledge and practical experience in <strong>HR</strong>, <strong>HR Specialist</strong> functions, and overarching <strong>Human Resources (HR)</strong> principles.</p></li><li><p>Proven track record in successful <strong>Recruitment</strong> strategies and execution. </p></li><li><p>Strong capabilities in <strong>Personnel</strong> management and administrative support.</p></li><li><p>Mastery of <strong>Microsoft Office</strong> suite (Word, Excel, PowerPoint, Outlook).</p></li><li><p>Demonstrable experience in <strong>Employee Relations</strong> and fostering positive workplace dynamics.</p></li><li><p>Understanding of <strong>Training &amp; Development</strong> methodologies and program coordination.</p></li><li><p>Familiarity with <strong>Onboarding</strong> processes that create a welcoming environment.</p></li><li><p>Solid grasp of <strong>HR Policies</strong> and their implementation.</p></li><li><p>Experience in <strong>Performance Management</strong> systems.</p></li><li><p>Knowledge of HR <strong>Compliance</strong> and local labor laws.</p></li></ul></li><li><p><strong>Education That Empowers:</strong> While a specific degree isn't mandated, a relevant Bachelor's degree in Human Resources, Business Administration, or a related field is highly advantageous.</p></li><li><p><strong>Career Level:</strong> This is an <strong>Experienced</strong> level role, perfect for professionals eager to leverage their expertise and make a significant contribution.</p></li></ul><p></p>

<p><strong>Personnel &amp; Employee Relations</strong></p><p>Maintain accurate and up-to-date employee records and files.</p><p>Handle employee inquiries related to HR policies, attendance, leave, and general matters.</p><p>Support in disciplinary actions, warnings, and investigations when necessary.</p><p><strong>Payroll &amp; Compensation</strong></p><p>Coordinate monthly payroll processing including attendance tracking, overtime, deductions, and bonuses.</p><p>Collaborate with the finance department to ensure accurate and timely salary payments.</p><p>Maintain payroll records in compliance with local regulations.</p><p><strong>Social &amp; Medical Insurance</strong></p><p>Register new employees and update records with Social Insurance and Medical Insurance authorities.</p><p>Handle all documentation related to social insurance entries, exits, and settlements.</p><p>Follow up on medical insurance claims and employee benefits.</p><p><strong>Government Relations &amp; Labor Law Compliance</strong></p><p>Serve as the liaison with Labor Office and Social Insurance Office to ensure full legal compliance.</p><p>Stay updated on changes in Egyptian labor law and ensure company policies reflect compliance.</p><p>Handle any inspections or audits from government bodies.</p><p><br>&nbsp;</p><p><strong>Requirements</strong></p><p>Bachelor’s degree in Business Administration, Human Resources, or a related field.</p><p>3–8 years of solid HR generalist experience covering the areas listed above.</p><p>Strong knowledge of Egyptian labor law, social insurance regulations, and payroll practices.</p><p>Excellent communication and interpersonal skills.</p><p>High attention to detail and organizational skills.</p><p>Ability to work independently and handle multiple tasks effectively.</p><p>Proficiency in MS Office (Excel in particular); HR software knowledge is a plus.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>To run and manage Cyber Security systems and user access control facilities (logical &amp; physical) to ensure that access is authorized according to Vodafone Egypt Security policy.</p><p>Key accountabilities and decision ownership</p><ul><li>Maintain Cyber Security systems availability &amp; ensure resolving issues escalated from first line within the agreed SLA.</li><li>Responsible for implementation of bulk user access profiles defined &amp; approved by the production system and data owners.</li><li>Responsible for implementing major approved and assigned security request for changes.</li><li>Maintain knowledge transfer and documentation of systems on hand...</li><li>Handles incidents communications within the team and with other teams when necessary.</li><li>Escalate issues to vendors and ensure that issue resolve within contact SLA.</li></ul><p>At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you re excited about this role but your experience doesn t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Core competencies, knowledge and experience</p><ul><li>Interpersonal &amp; communication skills.</li><li>Time management skills</li><li>Innovative thinking.</li><li>Team player &amp; customer focused.</li><li>Logic thinking &amp; takes responsibility.</li></ul><p>Must have technical/ professional qualifications :</p><ul><li>Bachelor s Degree in engineering or Computer Science.</li><li>Experience 4-5 Years in Technology, including 3 Year as Security Engineer.</li><li>Experience in Security Systems / services KPIs maintenance</li><li>Generic / vendor security certificate is preferred (CISSP / CIH / CCNP / F5)</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Billing support specialist providing L2 support for Technology &amp; Business stakeholders. Coordination and tracking of proactive &amp; reactive operational activities and ensure that the services provided to customers are continuously available. Performing to Service Level Agreement (SLA) performance levels. Ensure the Billing system High Availability and Resilience and with least outage time and minimal customer impact. Observing and analysing repetitive problems and customer complaints and set and implement an action plan to avoid them. Continuously review and update monitoring and alarming procedures and ensure they are efficient and effective. Ensure conforming to Vodafone's Security &amp; Privacy policies and standards Role Responsibilities Abide to SLA in billing support daily activities and interactions. Review current manual jobs and automate them for higher productivity and effectiveness. Ensure Bill Cycles activities run and complete on the scheduled dates and within SLAs. Enhance Mean-time-to-Resolve (MTTR) of Trouble tickets. Embrace automation and DevOps techniques</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Excellent oral and written communication skills. Having strong data-driven analytical skills. Creative and problem solver with a passion to provide excellent customer experience. Comfortable with a multi-tasking, high-energy environment. Flexible to adapt to a 24x7 operating environment. Experience in managing full application stacks from the OS up through custom applications. Exposure to Virtualization, Cloud Computing and Cybersecurity is plus. Must have technical / professional qualifications: Bachelor degree in Computer Science, Engineering or a related field. Experience in telco Billing systems 3+ years of Experience with Systems administration in Linux/Unix. 3+ years of Experience with Databases. Programming / scripting experience (Java, Perl, Python, ) Good knowledge in computer networks. Experience supporting a 24x7 production environment</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Ensure Charging systems KPIs are met via daily monitoring on the performance reports. Define needed monitoring controls to be able to monitor KPIs and provide the needed automation for quality improvement. Achieve KPI s and share it with management on a daily/weekly/monthly basis Responsible rolling out all the Upgrades and packages applied on the Charging System and the organizing the roll out plans with the different projects managers Assess the charging system capacity reports and set actions for performance improvement. Attends different technical forums &amp; meetings inside and outside technology which aim to improve the charging services quality. Perform housekeeping and system monitoring to prevent problem before its occurrence. Act upon escalated alarms /complains from the services operations front line Team. Solve individual or Global Customers Complains through Remedy system, Seibel or mails. Implement required network configuration and operational changes including Upgrades &amp; expansions. Apply different configuration changes with minimal impact. Launch commercial projects/ prepaid customers promo s and apply the required testing according to the agreed KPI s Escalate and follow up problems with vendors, evaluate &amp; implement their recommendations. Regular management update as per agreed on KPIs Ensuring that work is done according to VFE &amp; Industry standards. Ensure running the business in conformance with company security policies. Participate in technical sessions and courses and ensure full understanding and alignment with the new services and projects.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>1-2 years of relevant experience in telecom/IT.</li><li>Sound technical capability and leadership skills.</li><li>Excellent troubleshooting skills.</li><li>Excellent interpersonal and communication skills.</li><li>Excellent presentation skills.</li><li>Ability to work under pressure.</li><li>Must have technical / professional qualifications: BSc of Engineering in Telecommunications or Computer science.</li><li>Advanced knowledge of telecom network services and telecom protocols SS7,TCP/IP.</li><li>Advanced knowledge in IT operating systems (Unix, Linux etc.) and system administration.</li><li>Advanced knowledge of Database technologies, has a good knowledge in Data Base administration.</li><li>Good knowledge on security and audit concepts.</li><li>Hands on experience at (Clustering solutions, Database Administration, virtualization &amp; Application servers Weblogic, TomCat &amp; Jboss )</li><li>Good knowledge of computer programing languages and scripting</li></ul><p></p></section>