Database Developer Jobs

Job Description:<br><br>Proposing Marketing plans and managing marketing campaigns that promote the company's brands, products, and services. His/her tasks include planning and managing digital marketing campaigns, analyzing metrics, identifying marketing trends and mentoring the Digital Marketing Executive.<br><br>To help grow a brand's influence and have a conversion strategy in place while also increasing brand loyalty and awareness. He or she plays a major role in driving website traffic and acquiring leads or customers.<br><br>Duties will include proposing planning, implementing, and monitoring digital marketing campaigns across various digital networks. The ideal candidate is someone with experience in marketing, art direction, and social media management. He/she needs to be an outstanding communicator, work as a focal point (Account manager) & can demonstrate excellent interpersonal, project management, and analytical skills.<br><br> Responsibilities: <br><br> Propose and supervise all aspects of the digital marketing department including marketing database, email, and paid advertising campaigns, including influencer marketing Propose annual, quarter marketing plans & calendars, including but not limited to situation analysis, competition analysis, target audience, post campaign analysis Monitor campaign budgets Be the focal point as an account manager with the client Manage digital advertising campaigns Propose website: site maps, content strategy & traffic generation plans Manage SEO campaigns Run A/B testing Provide regular accurate reports Appraise important metrics that affect website traffic, service quotas, and target audience Collaborate with teams to brainstorm new and innovative growth strategies Keep up to date with emerging digital platforms, industry trends, and Mar Tech<br><br>Requirements<br><br>Requirements and Qualifications:<br><br> Bachelor's degree in marketing, advertising, media studies, communications, or a related field 4-7 years' experience in online paid media, leading & managing SEO, digital metrics, and web traffic and analytics 3+ years of experience and knowledge of online marketing strategies Experience in Social media moderation is a plus Minimum 3 years of Meta Ads manager, Google Analytics, Linked In Campaign Manager experience, X Ads, Influencer marketing, other advertising SM platforms tools Knowledge of split testing practices

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are looking for a Technical Support Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs.<br><br>The Key Responsibilities are:<br><br></span><ul><li>Researching and identifying solutions to software and hardware issues.<br></li><li>Diagnosing and troubleshooting technical issues, including account setup and network configuration.<br></li><li>Asking customers targeted questions to quickly understand the root of the problem.<br></li><li>Tracking computer system issues through to resolution, within agreed time limits.<br></li><li>Talking clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue.<br></li><li>Properly escalating unresolved issues to appropriate internal teams (e.g., software engineers).<br></li><li>Providing prompt and accurate feedback to customers.<br></li><li>Referring to internal database or external resources to provide accurate tech solutions.<br></li><li>Ensuring all issues are properly logged.<br></li><li>Prioritizing and managing several open issues at one time.<br></li><li>Following up with clients to ensure their systems are fully functional after troubleshooting.<br></li><li>Preparing accurate and timely reports.<br></li><li>Documenting technical knowledge in the form of notes and manuals.<br></li><li>Maintaining jovial relationships with clients.<br></li></ul><br><span>Requirements</span><ul><li>Bachelor’s degree in Information Technology, Computer Science or a related field.<br></li><li>Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus.<br></li><li>Proven work experience as a Technical Support Engineer, Desktop Support Engineer, Help Desk Technician or similar role (2–3 years preferred).<br></li><li>Hands-on experience with Windows/Linux environments.<br></li><li>Good understanding of computer systems, mobile devices and other tech products.<br></li><li>Ability to diagnose and troubleshoot basic technical issues.<br></li><li>Ability to provide step-by-step technical help, both written and verbal.<br></li><li>Familiarity with remote desktop applications and help desk software (e.g., Zendesk).<br></li><li>Excellent problem-solving and communication skills in English (Native level required).<br></li><li>Ability to work on a shift from 4 PM to 1 AM Beirut Time Zone.<br></li></ul><i><span>Disclaimer:</span></i><br><br><i><span>​</span></i><br><br><span>We use Zoho Recruit and other AI tools to help review and organize job applications (for example, reading CVs, reorganizing, and extracting CV information). These tools are only used to assist our team.</span><br><br><br><span>No hiring decision is made solely by automated means; all applications are subject to human review and assessment.</span><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Us Quantum HR is a premier human resources consulting firm dedicated to connecting exceptional talent with leading organizations worldwide.<br> We specialize in providing bespoke recruitment solutions, leveraging deep industry insights and a global network to help companies build high-performing teams by matching them with professionals who truly fit their needs and culture.<br> About the Role We’re hiring a Senior Backend Engineer (.<br>NET) to help scale our client , a field service management platform powering large-scale inspection operations.<br> You’ll work on the core backend (APIs, business logic, data layer) behind company’s workflow, form builder, and report engines—focusing on simplifying a mature codebase and building scalable, configuration-driven systems that support enterprise clients without custom development.<br> This is a senior IC role with real ownership over system design and backend architecture as the platform evolves toward cloud scale.<br> Key Responsibilities Design, build, and maintain scalable backend systems using .<br>NET Simplify and refactor a mature, feature-rich codebase (improving structure, clarity, and maintainability) Develop clean, consistent, and consumer-friendly REST APIs Design modular, well-bounded system components Build and enhance configuration-driven platform capabilities (no-code/low-code style abstractions) Optimize database performance (queries, execution plans, indexing) Ensure system reliability (logging, failure handling, data integrity) Collaborate closely with cross-functional teams (frontend, mobile, QA) High-impact role shaping a product at a key scaling stage Work on a platform used by large enterprise clients Strong growth trajectory toward global expansion and Gartner recognition Competitive Package paid in USD Strong experience with .<br>NET (Core and/or Framework) Solid experience with Entity Framework and SQL Server Strong SQL skills (query optimization, debugging performance issues) Proven experience building and designing REST APIs Strong systems thinking and ability to design modular, scalable architectures Experience working with production systems and maintaining long-term code quality Nice to Have Experience refactoring complex or legacy systems Experience building configuration-driven or extensible platforms Familiarity with AWS or cloud-based architectures Experience deploying applications on IIS Exposure to large-scale enterprise systems</span> </div>

نبحث عن أخصائي تطوير أعمال (Business Development Executive) | عمل عن بُعد من مصر الشركة: شركة عالم آخر للاتصالات وتقنية المعلومات (Another World Company) مقر الشركة: جدة، المملكة العربية السعودية مكان إقامة المرشح: جمهورية مصر العربية طبيعة العمل: دوام كامل – عن بُعد 100% (من المنزل)هل أنت شغوف بالمبيعات وصناعة العلاقات؟نبحث عن شخص يمتلك عقلية تجارية، ويستمتع ببناء العلاقات مع العملاء، ويؤمن بأن النجاح في المبيعات يُقاس بالنتائج وليس بعدد سنوات الخبرة فقط.إذا كنت تبحث عن وظيفة روتينية، فقد لا تكون هذه الفرصة مناسبة لك.أما إذا كنت تستمتع بالتحديات، وإغلاق الصفقات، وتحقيق النمو، فنحن نتطلع للتعرف عليك.نبذة عن الشركةشركة عالم آخر هي وكالة متخصصة في التسويق، الهوية التجارية، والإعلانات، بالإضافة إلى الحلول التقنية، ونقدم خدماتنا لعملاء في مختلف القطاعات داخل المملكة العربية السعودية.نسعى لتوظيف أخصائي تطوير أعمال (Business Development Executive) يكون مسؤولًا عن استقطاب العملاء، وإدارة دورة المبيعات بالكامل، والمساهمة في بناء وتطوير قسم المبيعات وتحقيق نمو مستدام للشركة.هذه الوظيفة ليست لمندوب مبيعات تقليدي، بل لشخص قادر على بناء العلاقات، وإدارة دورة البيع كاملة، وإغلاق الصفقات، والمساهمة في تطوير منظومة المبيعات داخل الشركة.المهام الوظيفيةالبحث عن عملاء جدد واستهداف الشركات المناسبة.التواصل مع أصحاب القرار داخل الشركات.تنفيذ حملات تواصل عبر الهاتف، البريد الإلكتروني، ولينكدإن.حجز وإدارة الاجتماعات مع العملاء عبر Zoom أو Google Meet.تحليل احتياجات العملاء وتقديم الحلول المناسبة.إعداد وإرسال عروض الأسعار ومتابعتها.التفاوض مع العملاء وإغلاق الصفقات.إدارة دورة البيع كاملة (Sales Cycle).تحديث وإدارة بيانات العملاء باستخدام نظام CRM.بناء وتنظيم مسار المبيعات (Sales Pipeline).المساهمة في تطوير سياسات وإجراءات قسم المبيعات.اقتراح أفكار واستراتيجيات لزيادة المبيعات وتحسين تجربة العملاء.إعداد التقارير الأسبوعية والشهرية الخاصة بأداء المبيعات.التنسيق مع فريق التشغيل لضمان انتقال المشاريع بسلاسة بعد البيع.بناء علاقات طويلة الأمد مع العملاء.الخدمات التي ستقوم ببيعهاإدارة حسابات التواصل الاجتماعي.الحملات الإعلانية الرقمية.الهوية التجارية (Branding).تصميم الجرافيك.صناعة المحتوى.التصوير والإنتاج المرئي.تطوير المواقع الإلكترونية.تطوير تطبيقات الجوال.تحسين محركات البحث (SEO).الاستشارات والاستراتيجيات التسويقية.المتطلباتالإقامة الحالية في جمهورية مصر العربية.التفرغ للعمل بدوام كامل عن بُعد.خبرة عملية في تطوير الأعمال أو مبيعات الشركات (B2B)، ويفضل من لديه خبرة لا تقل عن 3 سنوات.سجل واضح في تحقيق النتائج وإغلاق الصفقات.تعتبر الخبرة في بيع الخدمات التسويقية والإبداعية أو العمل في وكالة تسويق ميزة إضافية.يفضل وجود خبرة في التعامل مع السوق السعودي أو الخليجي.القدرة على تحقيق وتجاوز مستهدفات المبيعات.خبرة في إدارة دورة البيع كاملة.مهارات قوية في التواصل، والتفاوض، والإقناع.القدرة على التعامل مع اعتراضات العملاء وتحويلها إلى فرص بيع.إجادة تقديم الاجتماعات والعروض التقديمية عن بُعد.خبرة في استخدام أنظمة CRM.يفضل وجود خبرة في استخدام Linked In Sales Navigator أو أدوات البحث عن العملاء المحتملين.القدرة على إدارة الوقت والعمل باستقلالية.توفر اتصال إنترنت مستقر وبيئة عمل مناسبة للعمل من المنزل.إجادة اللغة العربية، وإجادة اللغة الإنجليزية تعتبر ميزة إضافية.نبحث عن شخص يمتلكعقلية تجارية تركز على النتائج.قدرة عالية على بناء العلاقات.مهارة احترافية في إغلاق الصفقات.القدرة على تطوير وتحسين عمليات المبيعات.روح المبادرة وتحمل المسؤولية.التفكير التحليلي وحل المشكلات.الالتزام بتحقيق الأهداف والعمل وفق مؤشرات الأداء (KPIs).مؤشرات الأداء (KPIs)سيتم تقييم الأداء بناءً على:عدد العملاء المحتملين المؤهلين (Qualified Leads).عدد الاجتماعات المنعقدة أسبوعيًا.نسبة تحويل الاجتماعات إلى عروض أسعار.نسبة تحويل عروض الأسعار إلى صفقات.عدد الصفقات المغلقة شهريًا.قيمة المبيعات الشهرية.متوسط قيمة الصفقة.دقة تحديث بيانات العملاء في نظام CRM.سرعة متابعة العملاء.تحقيق مستهدفات المبيعات الشهرية.المزايا✅ عمل عن بُعد 100% من داخل مصر.✅ راتب ثابت (يُحدد حسب الخبرة والكفاءة).✅ عمولات مجزية بدون سقف.✅ مراجعة الراتب بعد اجتياز فترة التجربة وتحقيق مستهدفات الأداء.✅ بيئة عمل احترافية.✅ فرص حقيقية للتطور والنمو الوظيفي.✅ فرصة للمساهمة في بناء وتطوير قسم المبيعات بالشركة.✅ التعامل مع عملاء داخل المملكة العربية السعودية.مراحل التوظيفسيتم اختيار المرشحين وفق المراحل التالية:مراجعة السيرة الذاتية.فرز المرشحين المطابقين للمتطلبات.تسجيل فيديو تعريفي.المقابلة الأولى.اختبار عملي في المبيعات (Sales Role Play).المقابلة النهائية.توقيع عقد العمل.سيُطلب من المرشحين الذين يتم ترشيحهم للمرحلة التالية تسجيل فيديو تعريفي والإجابة على مجموعة من الأسئلة، بالإضافة إلى إجراء اختبار عملي لقياس مهارات التواصل، والإقناع، والتفاوض، وإدارة عملية البيع.طريقة التقديمإذا كنت ترى أن لديك الخبرة والمهارات اللازمة، فنرحب باستقبال طلبك عبر Linked In.يرجى التأكد من أن سيرتك الذاتية محدثة وتعكس خبراتك وإنجازاتك في مجال المبيعات وتطوير الأعمال.سيتم التواصل فقط مع المرشحين الذين تنطبق عليهم متطلبات الوظيفة.تنويه: هذه الوظيفة مخصصة لأصحاب الخبرة في مبيعات الشركات (B2B) وتطوير الأعمال، ولن يتم النظر في الطلبات التي لا تتوافق مع متطلبات الوظيفة أو التي لا تُظهر خبرة عملية واضحة في مجال المبيعات.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client is a fast-moving, growth-focused organization where the website and marketing systems function as core revenue drivers. As they complete their migration to HubSpot, they are investing in building a high-performing, fully integrated platform that connects web experience, automation, and data to drive measurable business outcomes across the entire customer lifecycle.</p><br><strong>Location</strong><p>Fully remote | 9 AM - 5 PM EST</p><br><strong>Role Overview</strong><p>The <strong>HubSpot Platform Coordinator </strong>will take full ownership of the HubSpot ecosystem, managing the CMS, automation workflows, and contact database to drive conversion and revenue growth. This is a highly hands-on role focused on building, optimizing, and continuously improving web experiences, lifecycle journeys, and data systems through structured testing and performance analysis.</p><br><strong>Key Responsibilities</strong><p><strong>Website &amp; Landing Page Performance</strong></p><br><ul><li><p>Own the HubSpot CMS as a revenue channel, optimizing site experience, user journeys, and conversion architecture</p><br></li><li><p>Build and optimize landing pages, campaign pages, CTAs, and forms with a focus on conversion</p><br></li><li><p>Design and execute A/B and multivariate tests, including hypothesis creation, test structuring, and result analysis</p><br></li><li><p>Develop and maintain templates and modules to support scalable and consistent execution</p><br></li><li><p>Monitor site health, including page speed, mobile responsiveness, form functionality, and technical issues</p><br></li><li><p>Identify friction points and implement CRO improvements in partnership with marketing leadership</p><br></li></ul><p><strong>Marketing Automation &amp; Lifecycle Management</strong></p><br><ul><li><p>Architect and build HubSpot workflows end-to-end, including logic, timing, branching, and re-enrollment</p><br></li><li><p>Own lifecycle stage architecture and ensure accurate funnel progression</p><br></li><li><p>Design and maintain lead scoring models based on real buying signals</p><br></li><li><p>Apply a testing framework to automation workflows, continuously optimizing performance</p><br></li></ul><p><strong>Email Marketing Operations</strong></p><br><ul><li><p>Execute and QA email campaigns, including segmentation, personalization, and deliverability monitoring</p><br></li><li><p>Run A/B tests on subject lines, CTAs, timing, and content</p><br></li><li><p>Maintain email list hygiene and ensure accuracy and compliance</p><br></li></ul><p><strong>CRM &amp; Contact Database</strong></p><br><ul><li><p>Own data quality, including deduplication, field standardization, and governance</p><br></li><li><p>Build and maintain segmentation through smart and active lists</p><br></li><li><p>Manage integrations and troubleshoot data sync issues across platforms</p><br></li></ul><p><strong>Platform Governance &amp; Continuous Improvement</strong></p><br><ul><li><p>Serve as the internal HubSpot expert for best practices, troubleshooting, and decision-making</p><br></li><li><p>Manage user roles, permissions, and overall platform hygiene</p><br></li><li><p>Stay up to date on HubSpot updates and recommend adoption based on business impact</p><br></li><li><p>Use reporting and dashboards to diagnose performance issues and drive improvements</p><br></li></ul><strong>Qualifications</strong><p><strong>Experience</strong></p><br><ul><li><p>5+ years of hands-on HubSpot experience in an environment where it serves as the primary marketing and CRM platform</p><br></li><li><p>Proven experience working across both HubSpot CMS and Marketing Hub</p><br></li><li><p>Experience designing and executing A/B tests across web and email</p><br></li><li><p>Experience managing complex contact databases and integrations</p><br></li><li><p>Experience building landing pages, templates, and modules within HubSpot CMS</p><br></li></ul><p><strong>Skills</strong></p><br><ul><li><p>Deep expertise in workflow automation, lifecycle management, lead scoring, and segmentation</p><br></li><li><p>Strong understanding of conversion rate optimization and user journey design</p><br></li><li><p>Proficiency in HTML/CSS for in-platform edits</p><br></li><li><p>Familiarity with GTM, pixel tracking, and campaign attribution</p><br></li><li><p>Strong analytical mindset with the ability to translate data into actionable insights</p><br></li><li><p>Systems-thinking approach to marketing, connecting web, automation, and data</p><br></li><li><p>Hands-on, detail-oriented, and accountable for execution and outcomes</p><br></li><li><p>Proactive mindset with the ability to identify and act on opportunities independently</p><br></li></ul><strong>What Success Looks Like</strong><ul><li><p>Clear understanding of platform performance, with prioritized improvements implemented within the first 30 days</p><br></li><li><p>Measurable improvements in site performance, automation workflows, and data quality within 60 days</p><br></li><li><p>A fully optimized HubSpot ecosystem functioning as a growth engine within 90 days</p><br></li><li><p>Consistent testing cadence driving ongoing improvements in conversion and engagement</p><br></li></ul><strong>Opportunity</strong><p>This is a high-impact opportunity to take full ownership of a critical growth platform within a fast-paced organization. You will play a central role in transforming HubSpot into a scalable revenue engine, driving measurable improvements across the entire customer journey while continuously optimizing performance through testing and data-driven decision-making.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>

???? Join TTG Technology!✨ This opportunity is made for you! At TTG Technology, we’re expanding and looking for a talented and driven:???? Vendor Account Manager ???? Ready to make the move? Apply now or send your resume directly to Hadeer. Gaber@thetranslationgate.com <br>???? What You're Goanna Do1. Vendor Sourcing & Recruitment Source, evaluate, and onboard qualified language service providers and freelancers. Maintain a scalable vendor pipeline across all required languages and services. Conduct vendor qualification and capability assessments.2. Vendor Management Build and maintain strong relationships with vendors. Monitor vendor availability, capacity, and engagement. Address vendor issues and support long-term retention.3. Performance Management Monitor vendor performance against quality, delivery, responsiveness, and productivity KPIs. Conduct regular performance reviews and implement improvement plans where required. Recommend suspension or removal of underperforming vendors.4. Capacity & Resource Planning Forecast vendor capacity requirements based on business demand. Ensure adequate coverage for all languages, specializations, and service lines. Proactively identify and address resource gaps.5. Commercial Management Negotiate competitive vendor rates and service terms. Support cost optimisation while maintaining quality standards. Maintain approved vendor pricing and contracts.6. Database & Compliance Maintain accurate vendor records, qualifications, and documentation. Ensure compliance with company policies, client requirements, confidentiality agreements, and applicable ISO standards.7. Cross-Functional Collaboration Partner with Project Management, Quality, Sales, and Finance teams to ensure effective vendor support and service delivery. Resolve vendor-related operational and quality issues promptly.8. Process Improvement Identify opportunities to improve vendor management processes, reporting, automation, and operational efficiency. Support continuous improvement initiatives and best practices.<br>Required Skills & Qualifications:1–3 years in Vendor Management within the Language Services, Localization, Translation, or BPO industry. Proven experience managing international freelance supplier networks. Experience recruiting multilingual language professionals. Experience negotiating vendor agreements and pricing. Knowledge of ISO 17100 is preferred.<br>???? What We Offer???? Competitive Salary???? Medical & Social Insurance⚖️ Flexible Work Model (Hybrid)???? Clear Career Growth & Promotion Opportunities???? Exposure to International Markets & Clients???? Continuous Learning & Professional Development???? Collaborative, Supportive, and Innovative Culture???? Performance-Based Rewards & Recognition Programs????️ Gym Access???? Why TTG Technology? Join a fast-growing, innovation-driven company where your role directly impacts business success and your career progression is apriority.

About Tech Mahindra Egypt Join Tech Mahindra Egypt, a fast-growing global delivery hub providing customer experience, operations, and digital business services to international clients. With two offices across Cairo and a capacity of 1,000+ employees, we offer a dynamic and multicultural environment where talent can learn, grow, and build rewarding careers. As part of Tech Mahindra's global network spanning 90+ countries and 149,000+ professionals, you'll gain exposure to world-class clients, innovative technologies, and international best practices while delivering exceptional customer experiences.<br>Summary:Key Tasks and Responsibilities:<br>Holds accountability for the Quality of solutions provided to Customer Acts as the customers' primary point of contact and an escalation point Has awareness of overall and service management profitability of their customers Proactively identify existing Customer needs, and opportunities and grow the customer relation Work with the account team to sell client products and services Create and manage Service Improvement Plans triggered by:Quality Connect Survey (related to any and all functional areas) Customer Complaint (including those related to customer invoices Proactive Action (identified proactively by the CSM) Ensure customers complains are managed and resolved in a timely manner Prepares periodic customer service reviews Handles non-commercial customer queries and complex customer service issues Proactively inform customer and end-users in advance of any anticipated service interruptions Provides capacity analysis, forecasts and recommendations Create and Review any internal root cause analysis (RCA) applicable to their customers and generate customer-facing RCA to be communicated to customers Handles change requests, tracking of change implementation, change reporting and change billing. Responsible for data integrity of customer information in all systems/tools Provides customer with up-to-date technical documentation, including the Customer Operations Guide Ensures all technical documentations are posted and updated Provides a support role to the management team in coaching and mentoring of CSM colleagues Assists in bids and customer presentations for new logos during RFP and contract renewal Spot and manage Service Management revenue opportunities on new business Develop and conduct induction training Lead team knowledge database building and maintainability Actively participate in interviews for CSM and CSALead the knowledge ramp-up activities for junior members

About UsNetwork International is the largest Financial Technology company in Middle East and Africa. Payments is our core business where we provide services in more than 50 countries – UAE, Jordan, South Africa, Egypt are some of our key markets. Apart from payments, we provide services on Data and Insights, Lending, Insurance, Risk Solutions, etc. Our core customers are businesses at every scale and segment, though recently we are growing in direct to consumer card segment as well. Our EVPAt Network International, we always stay ahead. . In the fast-paced world of financial services, we thrive on innovation, agility, and purposeful collaboration. We invest first in our people, empowering you to make bold decisions, learn fast, and grow your expertise alongside industry leaders. Here, solving complex problems means more than using cutting-edge technology; it’s about creating meaningful value for our customers, together. We foster a culture where trust, accountability, and achievement go hand in hand—because success isn’t just a goal; it’s how we work, every day, as one team.<br>About The Role The incumbent will support banks/services on supported systems based on assigned tasks.<br>Key Responsibilities:Receive and analyze & fix banks complaints and supporting bank requests. Tracking Incoming & pending Jira Issues and update the Jira elements. Handle the communication with system vendors in order to reach solutions for different system problems. Design, innovate solutions and support sudden requests. Investigating the EOD and other teams complains. Supporting banks statements. Participate in testing of new products, services and features to ensure its validity before launch. Participate in the testing and implementation of vendor upgrades Documentation / Training. Supporting projects pilot phases. Perform other related duties as requested by the company.<br>Key Requirements:A Bachelor’s Degree in Computer Science or equivalent from a recognized university. Very good command of English language (Listening, Speaking, Reading and Writing), or equivalent to Upper-Intermediate level.1-2 years of experience in a similar field, preferably in Banking and payment systems Services. Excellent command of Database concepts and SQL. Excellent command of PL/SQL development tools. Knowledge of using Microsoft . NET Framework. Knowledge of C# or VB. NET.

Job Summary As a Mobile Core Performance Optimization Engineer, you will be responsible for monitoring, analyzing, and optimizing the performance of Mobile Packet Core and IMS networks to ensure the highest levels of service quality, network efficiency, and customer experience. You will work closely with Operations, Planning, Engineering, and Vendor teams to identify performance bottlenecks, optimize network resources, and support capacity planning initiatives. Key Responsibilities Monitor the performance and KPIs of Mobile Core network elements including EPC, 5GC, IMS, PCRF/PCF, CGF, and related platforms. Analyze network performance trends and identify performance degradation or abnormal behavior. Investigate customer experience issues and perform root cause analysis. Optimize Mobile Core parameters to improve network efficiency and service quality. Generate daily, weekly, and monthly performance reports and present optimization recommendations. Work closely with Operations, Planning, and Vendor teams to implement optimization actions. Perform capacity analysis and recommend hardware/software upgrades before congestion occurs. Monitor CPU, Memory, Storage, Throughput, Session Capacity, and Signaling utilization across Core Network nodes. Analyze signaling performance for Diameter, GTP, SIP, HTTP/2, and SCTP protocols. Validate the impact of software upgrades, new features, and network changes on system performance. Develop dashboards and automation scripts for KPI reporting and performance monitoring. Ensure compliance with SLAs and operational KPIs. Participate in major incident investigations and recommend preventive actions. Document optimization activities, network improvements, and technical procedures. Qualifications Bachelor's degree in Electronics & Communications Engineering, Computer Engineering, Telecommunications, or a related field.5-7 years of experience in Mobile Core Performance, Operations, or Optimization. Excellent understanding of LTE EPC, 5G Core, and IMS architecture. Strong Knowledge of Mobile Core nodes such as:MME- SGW- PGW- SMF- AMF- UPF - PCRF - PCF HSS / UDM - IMS Core nodes P- S CSCFStrong knowledge of telecom protocols including:GTP – Diameter- SIP – SCTP - HTTP/2Strong Experience with KPI analysis and performance troubleshooting. Strong Knowledge of QoS, APN configuration, bearer management, and subscriber session handling. Familiarity with OSS Performance Management tools. Experience with SQL and database querying. Basic scripting skills (Python, Bash, or Shell scripting) are preferred. Experience with Linux operating systems. Strong analytical and troubleshooting skills. Excellent communication and teamwork abilities. Proficiency in Microsoft Office applications, especially Power BI, Excel and Power Point

Responsibilities<br>Strategic Sourcing & Procurement: Lead purchasing across all F&B and Entertainment concepts (food, beverage, packaging, uniforms, operating supplies). Develop a 12-month forward procurement plan, manage vendor master lists, and secure alternative suppliers for high-risk, critical items. SOPs, Policies & Systems: Design the supply chain organizational structure. Draft and implement the Supply Chain Policy Manual and SOPs (sourcing, inventory, receiving). Establish internal/external SLAs and create an ERP roadmap with standardized SKU coding. Vendor Management & Compliance: Build a centralized vendor database. Ensure all food suppliers are whitelist-approved and ISO/HACCP certified. Negotiate structured supplier agreements covering delivery, volume pricing, and payment terms while conducting routine performance audits. Cost Control & Budget Discipline: Maintain spend within approved budgets. Implement strict cost control workflows, including three-quote thresholds, PO-to-invoice validation, and GRN matching with Finance. Propose aggressive cost-saving and bulk-purchasing strategies. Inventory & Risk Management: Plan purchasing based on outlet consumption and central kitchen forecasts to maintain optimal buffer stocks and eliminate stockouts. Mitigate risk by tracking import delays, currency impacts, and maintaining an emergency vendor list. Pre-Opening Setup & Scalability: Lead supply chain setup for new restaurant openings and entertainment venues. Advise on warehousing, logistics, and distribution models built to support a rapidly growing multi-concept portfolio. Reporting & Collaboration: Deliver comprehensive quarterly supply chain performance reports (spend analysis, savings, KPIs). Partner closely with Operations, Central Kitchen, and Finance teams to align supply readiness with operational timelines.<br>Qualifications<br>Bachelor's degree in Supply Chain Management, Logistics, Business Administration, Hospitality Management or a related field; equivalent industry experience may be considered. Minimum 5-7 years of experience in food & beverage procurement, supply chain, purchasing, logistics or vendor management. Fine dining purchasing, sourcing or supply chain experience is required, due to the quality, freshness and specialty supplier standards of the role. Experience managing procurement and supply chain across multiple restaurants, outlets, central kitchen operations or hospitality sites is strongly preferred. Pre-opening supply chain setup experience is strongly preferred, including supplier onboarding, approved lists, product specifications and purchasing flows. Demonstrated experience negotiating supplier contracts, managing food cost, controlling inventory budgets and building procurement systems across multiple locations. Track record of developing sourcing standards, SOPs, policy manuals, supplier systems or procurement playbooks.

dubizzle Egypt is the leading marketplaces for selling and buying online in the region. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.<br><br>As part of dubizzle group, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 8 brands, we have more than 160 million monthly users that trust in our dedication to providing them with the best platform for their needs.<br><br>We are looking for an enthusiastic Telesales Agent to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts. The goal is to help the company grow by bringing in customers and developing business.<br><br>In this role, you will:<br><br>Contact potential or existing customers to inform them about a product or service using scripts Answer questions about products or the company Ask questions to understand customer requirements and close sales Direct prospects to the field sales team when needed Enter and update customer information in the database Take and process orders in an accurate manner Handle grievances to preserve the company's reputation Go the "extra mile" to meet sales quota and facilitate future sales Keep records of calls and sales and note useful information<br><br><br>Requirements<br><br>Proven experience as telesales representative or other sales/customer service role Proven track record of successfully meeting sales quota preferably over the phone Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems Ability to learn about products and services and describe/explain them to prospects Excellent knowledge of English Excellent communication and interpersonal skills Cool-tempered and able to handle rejection Outstanding negotiation skills with the ability to resolve issues and address complaints<br><br><br>Benefits<br><br>A fast paced, high performing team Comprehensive Health Insurance Life Insurance Rewards & Recognitions Learning & Development opportunities <br><br><br>#Egyptdubizzle

We’re #Hiring: Spare Parts Sales Engineer | Cummins<br>Join the Egyptian International Motors Team – Official Cummins Engines Dealer in Egypt! EIM Group is looking to hire experienced Spare Parts Sales Engineers who are passionate and ambitious! With 2 to 5 years of experience in the Generators & Engines Aftersales.<br>Company Description Egyptian International Motors (EIM) is the only authorized distributor to sell, distribute and serve Cummins products in Egypt. EIM provides a full range of power system solutions for various applications and businesses. These applications diversify from industrial and agriculture use to tourism, health care facilities, poultry, telecommunication, water desalination and treatment stations, petroleum and mining; as well as backup power systems for residential and mission-critical applications such as data centers and power-generating plants.<br>Benefits:???? Competitive salary + attractive sales commission???? Car allowance???? Medical and social insurance???? Training and career development opportunities???? Location: Greater Cairo – Luxor – Alexandria<br>Job Role:Achieve monthly and annual sales targets and provide support to others. Promptly handle customer inquiries and requests. Maintain and develop the customer database. Provide market feedback on products. Resolve issues to achieve successful sales. Prepare and dispatch daily and weekly reports and analyses for all sales and customer visit activities. Gather and analyze market information and competition activities to maintain a detailed and updated assessment of competition. Coordinate with the collection department on the collection of customer dues related to sales activities. Maintain contact with all clients in the market to ensure high levels of client satisfaction and ensure that all customer complaints are resolved.<br>Qualifications & Experience:2 to 5 years of Experience as a Sales Engineer (Equipment or Generators Experience is a plus). Bachelor's degree in Mechanical or Electrical Engineering. Owns a car, and a driving license is a must (Car allowance is applied). Excellent Communication, Presentation, and Negotiation skills. Excellent Time Management skills. Professional appearance, friendly manner, and positive attitude. Very good command of the English language. Very good with basic knowledge of computer applications. Resident in Greater Cairo - Luxor - Alexandria.<br>???? Interested candidates are invited to apply via Linked In or send their CV to (recruitment@eim-eg.com) with e-mail subject: (Spare Parts Sales Engineer - Cummins).

dubizzle Egypt is the leading marketplaces for selling and buying online in the region. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.<br><br>As part of dubizzle Group, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs.<br><br>We are looking for an enthusiastic Telesales Agent to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts. The goal is to help the company grow by bringing in customers and developing business.<br><br>In this role, you will:<br><br>Contact potential or existing customers to inform them about a product or service using scripts Answer questions about products or the company Ask questions to understand customer requirements and close sales Direct prospects to the field sales team when needed Enter and update customer information in the database Take and process orders in an accurate manner Handle grievances to preserve the company's reputation Go the "extra mile" to meet sales quota and facilitate future sales Keep records of calls and sales and note useful information<br><br><br>Requirements<br><br>Proven experience as telesales representative or other sales/customer service role Proven track record of successfully meeting sales quota preferably over the phone Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems Ability to learn about products and services and describe/explain them to prospects Excellent knowledge of English Excellent communication and interpersonal skills Cool-tempered and able to handle rejection Outstanding negotiation skills with the ability to resolve issues and address complaints<br><br><br>Benefits<br><br>A fast paced, high performing team Comprehensive Health Insurance Life Insurance Rewards & Recognitions Learning & Development opportunities<br><br><br>#Egyptdubizzle

Dubizzle Egypt is the leading marketplaces for selling and buying online in the region. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.<br><br>As part of dubizzle group, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs.<br><br>As a Sales Account Manager, you will be responsible for acquiring new business and account managing the existing business using the 6 stages of sales (Prospecting & out search, Knowing your customer, Setting meetings using gathered information, Offering Proposal, Closing the deal, Follow up & Account management).<br><br>In this role, you will:<br><br>Achieve monthly targets (renewal and acquisition) with consistency;Manage existing accounts and increase their book of business;Ensure daily farming to increase database in terms of leads and referrals;Increase our market share by selling our B2B products to new customers;Manage and arrange meetings with clients for acquisition, renewals, and upgrades;Increase our client satisfaction by performing account management services with them;Regularly update the reporting dashboard to reflect all sales activities;Liaise with Finance, Customer Support, Legal and Marketing departments for any sales-related or client-related issues;Collect market insights and stay up to date with laws and local development news<br><br><br>Requirements<br><br>Bachelor's degree in marketing or sales or related field1 to 3 years of relevant sales experience;Has a successful record in exceeding or achieving the assigned targets consistently;Experience in farming and cold calls Knowledge of the Automotive market in Egypt;Knowledge of the Subscription industry;Familiar with tech, e-commerce;Familiar with Prop tech, Marketplace, Facebook, and other digital platforms;Excellent in English Communication skills, both verbal and written Excellent in prospecting, cold calls and generating leads;Excellent communication, negotiation, time management and presentation skills;Excellent in converting leads into paying customers Positive/Flexible/Presentable/Committed;Eager for success;Has plug and play attitude<br><br><br>Benefits<br><br>A fast paced, high performing team Comprehensive Health Insurance Life Insurance Rewards & Recognitions Learning & Development opportunities <br><br><br>#Egyptdubizzle

JOB PURPOSE:<br>lead the design and architecture of high-performance financial transaction systems, drive the transition to a proprietary solution that provides superior agility, faster time‑to‑market for custom payment products, and full control over integrations.<br>KEY ACCOUNTABILITIES:<br>Design and architect enterprise-grade payment processing solutions using Java and j POS. Lead the development of card management, transaction switching, authorization, clearing, and settlement systems. Design and implement ISO 8583-based transaction flows and message transformations. Architect acquiring, issuing, ATM, POS, and payment gateway integrations. Define secure and scalable microservices and event-driven architectures for financial systems. Ensure compliance with PCI-DSS, EMV, and financial security standards. Lead integration with banks, payment networks, switches, and third-party processors. Optimize transaction throughput, latency, resiliency, and fault tolerance. Design high-availability and disaster recovery strategies for payment platforms. Review technical designs, and solution architectures across development teams. Mentor engineering teams on payment architecture best practices and secure coding standards. Collaborate with product owners, operations, infrastructure, compliance, and security teams. Create architecture documentation, sequence diagrams, integration specifications, and operational runbooks. Support production troubleshooting, incident resolution, and performance tuning for transaction systems. Provide regular technical status, risk assessments, and milestone updates directly to the Software Engineering and Digital Senior Director.<br><br>KNOWLEDGE, SKILLS & COMPETENCIES:<br>Education Background Bachelor’s degree in Computer Science, Software Engineering or related field Competencies- Expert in Java (17/21 LTS), concurrency, JVM tuning and high‑throughput systems.- Deep experience in payment platform architecture – preferably replacing or integrating with BPC Smart Vista or similar switches (Postilion, ACI, etc.).- Strong understanding of j POS (working effectively with j POS specialists).- Proven track record in legacy modernization and phased migration projects (2‑3 year horizon).- Microservices, event‑driven architecture (Kafka), Spring Boot, Kubernetes, and cloud-native design.- Database architecture (SQL, NoSQL) for transaction and reconciliation data.- Security: PCI DSS, encryption, HSM integration, secure key management.- CI/CD, observability, and chaos engineering for payment‑grade resilience Language Skills English – fluent (technical design, board‑level presentations, stakeholder management) Years of Experience10 years in software development with at least 4 years as a Software Architect in fintech/payments, experience with BPC Smart Vista is a strong plus.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Responsible for achieving hotel targets by optimising revenues through an assigned account base, as well as prospecting new clients in assigned markets. Assigned markets may change according to hotel needs. The key measurement of performance will be performance versus the Revenue goals.</p><p>The job of Sales Manager Travel is executed satisfactorily when:</p><ul><li>The Hotel achieves its Financial Objectives.</li><li>The Sales Team that the person works with achieves their Revenue Objectives.</li><li>The person achieves their Personal Objectives.</li></ul><p>Responsible for key account management on an assigned account base or geographic area, ensuring revenue maximization, achievement of personal targets and increasing fair market share versus competitor set. Responsible for prospecting new accounts. Responsible for all segments of assigned geographical markets, which may include, but not be exclusively limited to European markets. Conduct site inspections. Follow up of tentative bookings in the assigned markets. Detailed knowledge of competitor set. Detailed knowledge of all services provided by the Hotel and all relevant facts and figures of hotel. Responsible for timely contracting from the client base responsible for. SMART contracting to ensure optimum yielding during annual rate negotiations. Attend trade shows, sales blitz, workshops, etc. in the assigned markets. Assist the Director of Sales / Director of Sales &amp; Marketing in defining an annual sales action plan and execute set actions accordingly. Assist the Director of Sales / Director of Sales &amp; Marketing with the preparation of the annual budget by providing statistics and forecasts of account productions. Execute sales actions within set cost budget structure. Document all sales actions in SFA (S&amp;C). Update OPERA contact database at all times. Cross sell other Kempinski Hotels. Understand, and follow the Company Sales Vision. Participation in Duty Manager rota. Understand and strictly adhere to the Rules &amp; Regulations established in the Employees Handbook and the Hotel s policy on Fire, Hygiene, Health &amp; Safety. Ensure that all potential and real hazards are reported and rectified immediately. Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>University graduate.</li><li>Two (2) years experience in a Sales position, preferably in a 5 star hotel in Trvael Segment.</li><li>Local language excellent oral and written skills (as applicable)</li><li>English excellent oral and written skills</li><li>Additional language - beneficial</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Ensure the yearly sales budget is achieved and surpassed by assisting to and cooperating with the Director of Sales. Assist the Director of Sales in the Management of the Sales Team especially in the absence of the Director of Sales and occasionally the Director of Sales &amp; Marketing. Attend internal Meetings and Conference Calls, and Client Appointments and Client Events in the absence primarily of the Director of Sales but also the Director of Sales &amp; Marketing. Responsible for key account management on an assigned account (base or geographic area), ensuring revenue maximization, achievement of personal targets and increasing fair market share versus competitor set. Responsible for prospecting new accounts. Responsible for all segments of assigned geographical markets, which may include, but not be exclusively limited to European markets. Conduct site inspections. Adhere to the Corporate SOP s. Follow up of tentative bookings in the assigned markets. Detailed knowledge of competitor set. Detailed knowledge of all services provided by the Hotel and all relevant facts and figures of hotel. Responsible for timely contracting from the client base responsible for. SMART contracting to ensure optimum yielding during annual rate negotiations. Attend trade shows, sales blitz, workshops, etc. in the assigned markets. Assist the Director of Sales / Director of Sales &amp; Marketing in defining an annual sales action plan and execute set actions accordingly. Assist the Director of Sales / Director of Sales &amp; Marketing with the preparation of the annual budget by providing statistics and forecasts of account productions. Execute sales actions within set cost budget structure. Cross Sell other Kempinski Hotels. Aim to achieve the Company Sales Vision. Document all sales actions in SFA (S&amp;C). Update OPERA contact database at all times. Understand, and follow the Company Sales Vision. Participation in Duty Manager rota. Understand and strictly adhere to the Rules &amp; Regulations established in the Employees Handbook and the Hotel s policy on Fire, Hygiene, Health &amp; Safety. Ensure that all potential and real hazards are reported and rectified immediately.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: University degree</li><li>Experience: Minimum 3 years in a 5 star hotel in the Travel Segment.</li><li>Language: Ability to work and communicate in a multinational environment. Local language excellent oral and written skills (as applicable) English excellent oral and written skills Additional language - beneficial</li></ul><p></p></section>

Pixelogic Media Partners, LLC provides distribution services and technology solutions to the entertainment industry. We help studios, broadcasters and digital retailers localize and distribute their feature and episodic titles to global audiences on-time and with superior quality.<br><br>Our service offerings cover end-to-end workflows including language services such as scripting, subtitling, access services, dubbing, text and metadata localization in over 50 languages. Our technical services master and prepare this content in all distribution products including digital cinema, digital media and physical media (Ultra HD Blu-ray, Blu-ray and DVD).<br><br>To date, we serviced thousands of titles for i Tunes, Google Play, You Tube, Netflix, Amazon, Movies Anywhere and others. We also authored thousands of Ultra HD Blu-ray, Blu-ray and DVD titles. Our research and development team works on cutting-edge technologies such as 4K, high dynamic range (Dolby Vision, HDR10+), artificial intelligence and machine learning, software automation and our proprietary end-to-end operating platform branded as p Helix.<br><br>Experience start-up at scale. Be part of building innovative solutions to service our media and entertainment clients and help us fulfill their content distribution needs. Join us if you're passionate about entertainment, innovation and customer service excellence!<br><br>Requirements<br><br>Bachelor degree in mass communication, media or relevant majors. (undergrads are welcome to apply) High level of attention to detail High level of organizational skills High level of integrity and ethics Ability to work independently Excellent verbal and written communication skills Problem solving skills<br><br>Responsibilities<br><br>Inspecting linear media content (video, audio, subtitles, closed captions, etc.) to confirm compliance with client specifications and to note video and audio quality issues as well as perform checks for subtitles and closed captions Following and completing QC Checklists To be able to identify errors and artifacts and report these findings into a database system in a clear, concise and easy-to-read manner Abide by security policies and protect information assets entrusted to you Duties require high level of attention to details, accurate and methodical approach to testing, and ability to work in a fast-paced environment To be willing to learn the internal systems and tools to do the job as well as being flexible to adapt to the changing landscape in our industry Other related tasks as assigned to fulfill responsibilities

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Innovitics is seeking a highly technical and hands-on Head of Engineering to lead engineering excellence across all teams.<br> This role is responsible for solution architecture, code quality, engineering standards, and technical execution.<br> This role is not focused on high-level strategy alone — it requires deep involvement in code, architecture decisions, and technical problem-solving on a daily basis.<br> Solution Architecture &amp; System Design Own and drive solution architecture across all projects and products Design scalable, high-performance, and maintainable systems Lead architecture decisions, including frameworks, integrations, and platforms Conduct architecture reviews and enforce quality, scalability, and security standards Define and enforce architectural patterns (Microservices, DDD, Event-Driven, CQRS) Evaluate build vs.<br> buy decisions with strong technical justification Hands-On Coding &amp; Code Review Actively participate in code reviews across all engineering teams Ensure high standards in code quality, performance, and maintainability Enforce best practices, design patterns, and coding standards Contribute directly to critical and complex implementations when needed Identify and resolve technical debt and code quality issues proactively Mentor engineers through structured and constructive code reviews Engineering Standards &amp; Best Practices Define and enforce engineering standards across the organization, including: Coding standards and style guides API design and integration standards Database design and performance optimization Testing strategies (unit, integration, E2E) Documentation practices Establish quality gates for code, releases, and deployments Drive adoption of automated code quality tools and best practices Ensure consistency across Backend, Frontend, and Mobile teams CI/CD &amp; DevOps Excellence Own and enhance CI/CD pipelines across all projects Ensure fully automated build, test, and deployment processes Drive DevOps best practices, including: Infrastructure as Code (IaC) Automated testing within pipelines Blue-green and canary deployments Environment and configuration management Social Insurance Medical Insurance (AXA) Annual Raise Seasonal Bonus Performance Bonus 10+ years of experience in software engineering Proven experience in a senior engineering leadership role (Head of Engineering, Tech Lead, or similar) Strong hands-on experience with modern tech stacks: Backend (.<br>NET, APIs, Microservices) Frontend (React or modern frameworks) Mobile development Deep understanding of system design, architecture patterns, and distributed systems Strong experience in code reviews, engineering standards, and best practices Experience building and scaling CI/CD pipelines and DevOps practices Strong problem-solving and technical decision-making skills Ability to mentor and lead high-performing engineering teams</span> </div>

???? Hiring: ERP Technical Support Specialist<br>We are looking for an ERP Technical Support Specialist to join our team and provide support for ERP systems covering Accounting, Inventory Management, and Restaurant POS operations.<br>Job Responsibilities<br>• Provide technical support to customers and resolve system-related issues.• Receive, track, and follow up support tickets until full resolution.• Train customers on system usage, workflows, and reporting features.• Configure and deploy POS systems for restaurants and retail operations.• Install and configure receipt printers, kitchen printers, and related hardware.• Troubleshoot printing, networking, and hardware-related issues.• Perform database backup and restore operations when required.• Visit customer locations and new branches for system installation, setup, deployment, and training.• Support branch go-live activities and ensure smooth system operation during launch.• Test new features, enhancements, and system updates before deployment.• Verify that implemented changes meet business requirements.• Ensure new modifications do not negatively impact existing system functionality.• Execute different business scenarios to identify potential issues.• Document bugs and communicate findings to the development team.• Perform retesting after fixes to confirm issues have been resolved.• Prepare technical reports and document troubleshooting activities.<br>Requirements<br>• Good understanding of Accounting and Inventory Management concepts.• Knowledge of Restaurant ERP Systems and POS Operations.• Understanding of sales, purchasing, stock control, stocktaking, and inventory adjustment processes.• Proficiency in Microsoft Windows and Microsoft Office applications.• Good understanding of networking fundamentals (IP, Router, Switch, Wi-Fi).• Experience with thermal printers, kitchen printers, and POS hardware.• Basic knowledge of Microsoft SQL Server.• Ability to provide remote support using Any Desk, Team Viewer, or similar tools.• Proficiency in utilizing AI tools and technologies to support daily operations, troubleshoot issues, conduct research, prepare documentation, and improve productivity.• Strong communication and customer service skills.• Ability to manage multiple tasks and work under pressure.• Willingness to travel and visit customer sites and branches when required.<br>Preferred Qualifications<br>• Previous experience with ERP systems or restaurant management software.• Experience in branch deployment, implementation, and go-live activities.• Basic knowledge of software testing and quality assurance processes.• Experience in customer training and system implementation projects.<br>????Please note that this role offers the flexibility of working fully remotely