Database Developer Jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>JOB DESCRIPTION</b></p><br><br><br><p><b>Job Title:</b></p><br><br><p>Parts Quality Assurance (PQA) – Specialist</p><br><br><p><b>Date:</b></p><br><br><p>13-01-2026</p><br><br><p><b>Name:</b></p><br><br><p>Bassem Rafea</p><br><br><p><b>Written by:</b></p><br><br><p>Mahmoud Mourad</p><br><br><br><p><b>Reports to:</b></p><br><br><p>PQA Assistant Manager</p><br><br><p><b>Approved by:</b></p><br><br><p><b>DRAFT </b></p><br><br><p>(Title, <u>not</u> Name)</p><br><br><br><p>(Jobholder)</p><br><br><p><b>Division/Dept:</b></p><br><br><p>QA</p><br><br><p><b>Approved by:</b></p><br><br><p>(Immediate Superior)</p><br><br><p><b>Reference No:</b></p><br><br><br><p><b>Approved by:</b></p><br><br><p>(Next level Superior)</p><br><br><br><p><b>1.&nbsp; JOB PURPOSE</b></p><br><br><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <i>Summarise in one statement why this job exists; and how it contributes to the overall mission/objective of the organisation.</i></p><br><br><br><p>Ensuring that vehicle parts quality is managed properly on time to sustain plant quality, achieving recurrence prevention targets, and contributing effectively to parts defects analysis &amp; problem solving.</p><br><br><br><p><b>2. ORGANISATIONALCHART </b></p><br><br><p><b><i>&nbsp;&nbsp;&nbsp;&nbsp; (Only</i></b><i> Job Titles)</i></p><br><br><br><p><span><b>QA function Head</b></span></p><br><br><p><b>PQA – Specialist</b></p><br><br><p><b>PQA Assistant Manager</b></p><br><br><p><b>PQA – senior associate</b></p><br><br><p><b>PQA – Specialist</b></p><br><br><p><br>&nbsp;<b>3.&nbsp;&nbsp; PRINCIPLE ACCOUNTABILITIES</b></p><br><br><p><i>List the expected end results that must be achieved in order to fulfil your job purpose and the activities that help in achieving these results. </i></p><br><br><br><p><b>EXPECTED END RESULTS</b></p><br><br><p><b>MAJOR ACTIVITIES</b></p><br><br><p><b>New model parts development [Support]</b></p><br><br><ul><li>Support in Validation of Part Submission Warrants PSW for new or modified parts to ensure supplier adherence to quality requirements and accountability.</li><li>Oversee the validation, approval, and implementation of supplier ramp-up plans, including the application of Firewall Activity for critical suppliers utilizing PQA resources (e.g., PQA Engineers, Foremen, GLs) to ensure successful safe launches.</li></ul><p><b>New Model Ramp-up [Responsible]</b></p><br><br><ul><li>&nbsp;Participate in Launching Audits at Start of Production (SOP) in collaboration with the Product Development (PD) team and designated Parts Quality Engineer(s) and perform Mass Production Trial audits upon completion of the ramp-up activities.</li></ul><p><b>Change Management [Responsible]</b></p><br><br><ul><li>Validate supplier-requested Design/Process Change Requests and Special Acceptance Applications, ensuring compliance with quality standards.</li></ul><p><b>Market Claims prevention [Responsible]</b></p><br><br><ul><li>Ensure customer satisfaction by investigating 3-MIS warranty claims for local parts’ quality concerns by resolving issues via the Drive portal. Ensure immediate, temporary (Q3), and permanent (Q4) corrective actions are taken within standard lead times.</li><li>Manage quality concern claims and reporting for local parts</li></ul><p><b>Concerns Resolution [Accountable]</b></p><br><br><ul><li>Support and follow up on quality concern claims and reporting for imported CKD &amp; UCKD parts.</li><li>Validate supplier 8D claim replies to ensure root cause identification and effective countermeasures implementation through joint investigation and recurrence prevention audits. Confirm effectiveness of the applied actions via results review, consulting the PQA/E Manager/AM in the process as needed.</li></ul><p><b>Operations activities [Responsible]</b></p><br><br><ul><li>Review and update daily PQA reports to provide plant management with timely updates.</li><li>Collaborate with PQA Engineers to assess and improve part quality through data analysis, continuously enhancing production processes, engaging with Local suppliers, overseas suppliers, and supporting plant manufacturing teams.</li><li>Support in issuance of the Monthly Quality Meeting MQM Reports and ensure active implementation of PDCA-SDCA</li></ul><br><p><b>4.&nbsp;&nbsp; MAJOR CHALLENGES</b></p><br><br><p><i>Describe the major challenges you face in carrying out your job, and what you do in order to overcome them.</i></p><br><br><br><p>Uneven load due to concerns for multiple suppliers in same time, however seeking support from PQA AM for other PQA team members can overcome this issue.</p><br><br><br><p><b>5.&nbsp;&nbsp; KEY INTERACTIONS </b></p><br><br><p><i>Who (internal/external) does this position interact with on a regular basis to perform this role? How often and for what purpose?&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </i></p><br><br><p>Internal</p><br><br><p>External</p><br><br><ul><li>&nbsp;PC &amp; SCM</li><li>MRP</li></ul><ul><li>Local supplier</li><li>Overseas supplier</li></ul><br><p><b>6.</b>&nbsp;&nbsp; <b>DIMENSIONS</b></p><br><br><p><i>List the data which will reflect the scope and scale of activities concerning your job.</i></p><br><br><p><i>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; (These should be quantifiable numerical amounts) </i></p><br><br><p>Total Team Size:</p><br><br><br><p><b>7.&nbsp;&nbsp;&nbsp;&nbsp; SKILLS AND KNOWLEDGE</b></p><br><br><p><i>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; State the minimum acceptable proficiency for <u>this job</u>. Do <u>not</u> state incumbent-specific information</i></p><br><br><br>EDUCATIONAL QUALIFICATIONS<ul><li>Bachelor of Science in Relevant manufacturing / engineering degree</li><li>1-3 years in car manufacturing process management</li><li>Ability to carry out shift working.</li><li>Good knowledge standards such as ISO 9001, 14001.</li></ul><br>RELEVANT EXPERIENCE<p>&nbsp;&nbsp;&nbsp; •&nbsp;&nbsp; 1-3 years in relevant functions.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</p><br><br><br>PERSONAL CHARACTERISTICS &amp; BEHAVIOURS<ul><li>Excellent written and verbal presentation skills</li><li>Ability to work within cross-functional / Cross-Cultural team members</li><li>Competent in problem solving, team building</li><li>Fluent English.</li><li>Excellent communication skills.</li><li>Excellent user of Microsoft Office tools (Excel, Word, PowerPoint) Strong drive to achieve results.</li></ul><p><b>8.&nbsp;&nbsp;&nbsp;&nbsp; APPROVAL</b></p><br><br><br><p><b>Date</b></p><br><br><p><b>Comments</b></p><br><br><p><b>Date</b></p><br><br><p><b>Job Holder</b></p><br><br><p><b>Immediate Superior</b></p><br><br><p><b>Next Level Senior</b></p><br><br><br><br><br><br>Giza Egypt<br> </div>

Location: Egypt – Remote Employment: Full-time Experience: Minimum 4 years of relevant project management experience Working Hours: 3:00 am – 11:00 am Egypt time / 10:00 am – 6:00 pm Sydney time<br>Overview We are looking for an experienced, highly organised and proactive Web Development Project Manager to join our growing team. This role is ideal for someone who thrives in a fast-paced digital environment, enjoys bringing structure to complex workflows and knows how to keep multiple projects, people and deadlines moving at the same time. You will be responsible for coordinating projects across different teams, monitoring progress, identifying potential delays and ensuring projects are completed accurately and on time. We are looking for someone who does more than simply update tasks. You should be comfortable taking ownership of projects from start to finish, following up with team members, solving problems and escalating risks before they become issues.<br>Please note: We are looking for candidates with web development project management experience — this is a priority for the role. Experience in a digital marketing agency is also highly preferred.<br><br>What You Will DoManage multiple projects simultaneously from planning through to completion. Develop clear project timelines, milestones, priorities and deliverables. Coordinate work across different teams, including design, development, marketing, content and other operational functions. Assign and monitor tasks and ensure team members understand their responsibilities and deadlines. Conduct regular project follow-ups and ensure outstanding tasks continue moving forward. Identify bottlenecks, dependencies and potential delays early and take action to resolve them. Maintain accurate and up-to-date project information within our project management systems. Monitor deadlines and ensure projects are delivered according to agreed timelines. Communicate project progress, risks, delays and required decisions clearly to management. Run project meetings and ensure actions, owners and deadlines are clearly documented. Follow up with team members on outstanding deliverables and hold stakeholders accountable for agreed deadlines. Work closely with management to prioritise projects and allocate resources effectively. Improve existing workflows, processes and project management systems. Develop and maintain project documentation, SOPs and reporting where required. Ensure completed work meets project requirements before projects are considered complete.<br>What We Require Minimum 4 years of professional website development project management experience. Demonstrated experience managing multiple projects and competing deadlines simultaneously. Strong experience working with cross-functional teams. Excellent organisational and time-management skills. Strong attention to detail and ability to maintain accurate project records. Excellent written and spoken English. Strong communication skills and confidence following up with team members and stakeholders. Ability to identify problems early and propose practical solutions rather than simply escalating issues. Strong sense of ownership and accountability. Technically fluent in dev workflows, including sprint planning, QA processes, and coordinating between design, development, and client teams. Comfortable working independently in a remote environment. Experience using project management platforms such as Monday.com, Asana, Click Up, Jira or similar. Strong working knowledge of Google Workspace, including Google Sheets, Docs and Drive.<br>Highly Regarded Experience working in a digital marketing agency, technology company or similar fast-paced digital environment. Experience managing website, digital marketing, SEO, paid advertising, design or development projects. Experience with Monday.com. Experience managing remote or internationally distributed teams. Experience developing processes, workflows and SOPs. Project management qualifications such as PMP, PRINCE2, Agile or Scrum certification.<br>What Success Looks Like You will be successful in this role if:Projects are delivered on time and important deadlines are rarely missed. Management has clear visibility over the status of every project. Team members know exactly what they are responsible for and when it is due. Delays and bottlenecks are identified before they become major problems. Project information is accurate and consistently maintained. You actively drive projects forward rather than waiting for others to provide updates. Processes become more organised and efficient as a result of your involvement.<br>The Person We're Looking For You don't need to be reminded to follow something up. If a deadline is approaching, you already know about it and are working with the relevant person to make sure it is delivered. You are comfortable asking questions, challenging unrealistic timelines and holding people accountable while maintaining positive working relationships. Most importantly, you have a strong ownership mentality. When a project is assigned to you, you take responsibility for moving it forward and ensuring nothing falls through the cracks.<br>Compensation: Up to 60 000 EGP depending on experience and assessment.

Main Duties & Responsibilities:<br>Lead the end-to-end ICT operations of a major, complex project and ensure stable, secure and cost-effective service delivery in line with the contract, approved scope and client expectations. Act as the primary operational interface with the client, consultants, internal stakeholders, OEMs and subcontractors, and lead service reviews, escalations and governance meetings. Own service performance against contractual SLAs, KPIs and OLAs, including availability, response and resolution times, backlog, repeat incidents, customer satisfaction and service quality. Establish and manage the operating model for the Service Desk, NOC and field support functions, including 24/7 shift coverage, on-call arrangements, escalation paths and delegation plans. Manage day-to-day operations across the project's ICT environment, including networks, data center infrastructure, servers, storage, virtualization, backup, unified communications and related enterprise platforms. Ensure effective implementation of ITIL-aligned incident, service request, problem, change, configuration, asset, knowledge, availability and capacity management processes. Lead major-incident response, coordinate technical recovery and stakeholder communications, and ensure timely root-cause analysis and closure of corrective and preventive actions. Plan and control preventive and corrective maintenance activities while minimizing service disruption and ensuring adherence to approved maintenance windows and method statements. Maintain complete and accurate operational documentation, including SOPs, MOPs, EOPs, escalation matrices, runbooks, as-built records, asset registers, CMDB data, warranties and support entitlements. Control operational readiness and transition from implementation to steady-state operations, ensuring that systems, documentation, tools, spares, training and support agreements meet acceptance criteria. Ensure effective infrastructure monitoring, event management, performance analysis and capacity forecasting, and recommend improvements before service degradation occurs. Coordinate operational cybersecurity controls, including privileged access, patching, vulnerability remediation, endpoint protection, logging and security-incident response, with the responsible security function. Maintain business continuity and disaster recovery readiness; verify backups and restoration procedures and coordinate scheduled recovery tests and improvement actions. Manage ICT changes and releases through documented risk assessment, approvals, implementation plans, rollback plans, testing and post-implementation review. Manage OEMs, maintenance providers and subcontractors; monitor their obligations, performance, renewals, deliverables and escalation commitments. Prepare and control the project operations budget, resource plan and cost center, identify savings without reducing service quality, and provide accurate cost and forecast reporting. Control operational spares, tools, licenses and consumables, and coordinate warranty claims, repair cycles and replenishment with Procurement, Logistics and Warehouse teams. Develop team objectives, responsibilities and performance measures; coach and assess team members and maintain succession, competency and training plans. Identify operational risks, dependencies and recurring service issues, maintain mitigation plans and escalate material concerns promptly to project and executive management. Ensure compliance with company policies, client requirements, applicable standards, audit controls, HSE requirements and all approved operational procedures. Issue accurate daily, weekly and monthly operational dashboards and management reports, highlighting service performance, risks, incidents, capacity, costs and required decisions. Drive continual service improvement through trend analysis, automation, lessons learned, customer feedback and measurable improvement initiatives.<br>Job Specifications & Qualifications:Bachelor's degree in Communications, Computer Engineering, Computer Science, Information Technology or a related discipline. Minimum 10 years of relevant ICT operations and service-management experience, including at least 5 years in a managerial role within a large-scale or mission-critical environment. Proven experience with an ICT system integrator, managed-services provider or major enterprise project, managing multidisciplinary technical teams and third parties. Strong practical knowledge of enterprise network, computing, storage, virtualization, backup, monitoring, service-desk and data-center operations. Demonstrated experience managing 24/7 services, SLAs/KPIs, major incidents, problem management, change control, operational reporting and continual service improvement. ITIL 4 Managing Professional or equivalent certification is preferred; PMP, PRINCE2 or a relevant service/project-management certification is an advantage. Relevant technical certifications such as Cisco, Microsoft, VMware, Red Hat, cloud or cybersecurity certifications are an advantage. Experience in operational budgeting, resource planning, vendor and contract management, risk management and client-facing service governance. Strong leadership, decision-making, analytical, negotiation, presentation and stakeholder-management capabilities. Ability to perform effectively under pressure, lead during critical incidents and manage competing priorities in a changing project environment Other Skills (Interpersonal, Language, Computer):Fluent spoken and written Arabic and English. Advanced proficiency in service-management/ticketing systems, network and infrastructure monitoring tools, Microsoft Office and management-reporting dashboards. Strong customer orientation, ownership, communication, coaching and cross-functional collaboration skills.

Company Description<br><br>"Why work for Accor?<br><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"<br><br>Job Description<br><br>Learning & Facilitation<br><br>Review the Learning needs analysis for the hotel(s) prior to the budget Review with the hotel(s) the implementation and facilitation of a hotel(s) Training Plan and budget that is aligned with the hotel’s goals and strategic plan Follow-up on all training activities within the hotel(s) Ensure the hotel(s) are 100% compliant with all Ennismore Compliance Training Ensure coordination and delivery of training programs of all internal providers Champion company provided online and e-learning tools and portals, ensuring approval processes are in place and executed, as well as registrations and completions are monitored and tracked Assist their hotel(s) in developing quality introductory and ongoing departmental training plans and learning activities; maintain active follow-up through on-going coaching, guidance and support of junior-, mid-level- and senior leaders Support the Quality and Learning Manager in the development of Departmental Trainers as required See where synergies can be made with regards to training programmes Participate in regional meetings / workshops and ensure such activities are rolled out as required in the hotel(s) Manage the Connect portal, Ennismore Learning (LMS) and Ennismore Lobby & ensure colleague completion of all required training Supervise the completion of compliance training i.e., Ennismore Way, Anti-Bribery, Antitrust, GDPR, Fire Safety, School of Change, Sustainability, First Aid…Review how cross training is used in the hotel(s) and see if there can be a way to do multi-property training Able to facilitate training to all levels in the hotel(s) Act as a champion of the creation of a learning culture Demonstrate proactivity in measuring both feedback about the learning experience as well as sustainable behavioural change. Is confident using Connect, Ennismore Learning & Ennismore Lobby to create reports, can analyse and interpret this data to share with key stakeholders. Uses data for decision-making. <br><br>Talent Development & Performance Management<br><br>Assists with the bi-annual Talent Review process in conjunction with the Department Heads are conducted and associated documentation maintained to the required standard. Facilitate the performance management cycle from probation reviews, annual performance reviews, development plans and goal setting as well as on the job training for Department Heads and in turn their teams Ensure Departments have adequate Departmental Trainers, and these are well utilised For all supervisory & managerial positions have a transparent development programme in place in conjunction with the People & Culture leader. Development of indirect reports to give them ongoing feedback and development. <br><br>People & Culture<br><br>Employee Engagement and Communications<br><br>Strive to increase employee’s engagement by promoting a positive work environment where each team member is informed and proactive about the overall business goals. Ensure the consistent delivery of business and associate information with transparency so that each team member understands how they contribute to the company’s success. This will include working on the Employee Engagement Survey (Culture Amp) and People & Culture Audit. Ensure the Employee Engagement Survey Champions for the hotel/departmental action plans in order to increase employees engagement and improve Engagement scores year on year. Represent the organization as an exemplary ambassador the Ennismore Culture. <br><br>Finance<br><br>Plan the activities and understands how the contribution of the role will impact the performance of the hotel(s). Act on behalf of the business to work through complex situations and reduce risk, interpreting and implementing company policies and employment legislation as appropriate. Always exercise sound judgment and integrity to ensure confidentiality of protected information. <br><br>Qualifications<br><br>Bachelor’s Degree/Master’s Degree from a reputable hospitality/business school preferred in Hospitality or Business Administration, Psychology, Education, Human Resources Management (or equivalent) Minimum 7 years of total experience ideally with strong operations background At least 4 years of experience in in a leadership role High degree of professionalism with strong understanding of hotel operations and business acumen Excellent reading, writing and oral proficiency in English language Strong working knowledge of digital tools Strong leadership, interpersonal and training skills Excellent communication and customer contact skills Results and service oriented with an eye for details Ability to multi-task, work well in stressful & high-pressure situations A motivator & self-starter Well-presented and professionally always groomed<br><br>Additional Information<br><br>Your team and working environment:<br><br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br><br>Our commitment to Diversity & Inclusion:<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Description Summary: </b></p><br><p><b><span>JOB SUMMARY</span></b></p><br><p>Coordinate and execute key QA function related to Governance, Culture sustainability and organizational QFS maturity</p><br><p><b><span>KEY DUTIES/RESPONSIBILITIES: </span></b></p><br><p><b><u>QFS Culture &amp; Capability Development</u></b></p><br><ul><li>Deliver QFS, GMP, HACCP, and food safety training programs to technicians and plant personnel, and assess training effectiveness against competency development plans and QMS requirements.</li><li>Lead the deployment and promotion of the QFS Near Miss program, including reporting, investigation, root cause analysis, corrective and preventive actions (CAPA), and effectiveness verification.</li><li>Conduct behavior-based Gemba walks and provide coaching to strengthen quality ownership and compliance across all operational areas.</li><li>Coordinate and drive QFS awareness campaigns and initiatives to enhance quality and food safety culture throughout the plant.</li></ul><p><b><u>Good Manufacturing Practices (GMP)</u></b></p><br><ul><li>Maintain and continuously improve GMP standards across all plant facilities and manufacturing areas.</li><li>Monitor and verify the effective implementation of GMP programs by both production teams and outsourced service providers.</li><li>Conduct GMP inspections, audits, and performance assessments, and communicate results to relevant stakeholders.</li><li>Ensure the effective execution of pest control programs, including contractor management, trend analysis, and availability of required tools and consumables.</li><li>Follow up on GMP-related corrective actions and verify their timely and effective closure.</li></ul><p><b><u>Performance Monitoring &amp; Continuous Improvement</u></b></p><br><ul><li>Execute process quality assurance plans and verification activities across manufacturing, packaging, warehousing, and distribution operations in compliance with KORE, CPS, applicable regulatory requirements, and ISO standards.</li><li>Lead and participate in quality and food safety risk assessments, ensuring effective mitigation actions and verification of their effectiveness.</li><li>Drive continuous improvement initiatives within the Food Safety Management System (FSMS), HACCP plans, prerequisite programs (PRPs), and food safety controls.</li><li>Validate and verify FSMS effectiveness through audit results, verification activities, performance reviews, and management reporting.</li><li>Analyze quality and process performance data using trend analysis, statistical process control (SPC), and process capability tools (Cp/Cpk) to identify opportunities for improvement.</li><li>Facilitate root cause analysis and problem-solving activities using structured methodologies and ensure sustainable corrective and preventive actions are implemented.</li><li>Manage non-conforming materials, products, and processes, ensuring proper investigation, disposition, and corrective action implementation.</li><li>Conduct CAPA effectiveness reviews and ensure long-term closure of identified issues.</li><li>Perform routine verification of HACCP plans, allergen management programs, food safety training plans, and other FSMS elements.</li><li>Monitor temperature and relative humidity compliance for inbound, in-process, and outbound materials and products.</li><li>Track, analyze, and report quality KPIs and process capability indicators to support operational excellence and continuous improvement objectives.</li><li>Support internal, customer, certification, and regulatory audits, ensuring effective follow-up and closure of audit findings.</li></ul><p><b><u>Projects, Validation &amp; Change Management</u></b></p><br><ul><li>Participate in cross-functional project teams and support the quality requirements of new projects and process changes.</li><li>Lead validation and verification activities for new products, ingredients, equipment, packaging materials, technologies, and manufacturing processes.</li><li>Develop, execute, and document validation protocols, trials, and reports to ensure compliance with quality and food safety requirements.</li><li>Manage change control activities and ensure all changes are assessed, approved, validated, and implemented according to established procedures.</li></ul><p><b><u>Food Safety &amp; Regulatory Compliance</u></b></p><br><ul><li>Ensure compliance with company food safety policies, regulatory requirements, customer standards, KORE requirements, and applicable certification schemes.</li><li>Support traceability exercises, mock recalls, food defense, and food fraud prevention programs.</li><li>Participate in food safety incident investigations and ensure appropriate corrective and preventive actions are implemented.</li><li>Promote continuous improvement of food safety performance through risk-based thinking and proactive management of food safety risks.</li></ul><p><b><u>EOHS</u></b></p><br><ul><li>Encourage appropriate positive attitudes towards EOHS.</li><li>Apply relevant EOHS policy and procedures.</li><li>Actively participate in near miss reporting, EOHS inspections, audits, and risk assessment.</li><li>Ensure all hazards and incidents are reported and investigated appropriately and suitable controls are implemented.</li><li>Has the authority to stop any activity that violates the company EOSH management system.</li><li>Participating in the Behavioral Based Safety (BBS) program</li></ul><p><b><u>Food Safety</u></b></p><br><ul><li>Fully committed to comply with the food safety policy and to the continuous improvement of the food safety system/framework.</li><li>Has the authority to stop any activity that violates the company QFS management system.</li></ul><p><b><span>RELATED JOB REQUIREMENTS/ QUALIFICATIONS</span></b></p><br><ul><li>Years of experience: 1– 3</li><li>A degree in a technical discipline, Food science, Chemical engineering, pharmacy or Science.</li><li>Awareness in quality and food industry.</li><li>Background in statistical Quality Control techniques.</li><li>Basic Knowledge in Quality and food safety standards</li><li>Knowledge in concentrate and Beverage Base manufacturing processes is an advantage.</li><li>Good Communication skills with different levels of the organization.</li><li>Basic knowledge of digital tools and applications</li><li>English &amp; Arabic proficiency</li></ul><p><b>Skills:</b></p><br><p><span><b>Location(s):</b></span></p><br>Egypt<p><span><b>City/Cities:</b></span></p><br><p><span><b>Travel Required:</b></span></p><br>00% - 25%<p><span><b>Relocation Provided:</b></span></p><br>No<p><span><b>Job Posting End Date:</b></span></p><br>October 30, 2026<p><b>Our Purpose and Growth Culture:</b></p><br><p>We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons <span>our company continues to thrive after 130+ years. Visit Our Purpose and Vision</span>&nbsp;to learn more about these behaviors and how you <span>can bring them to life in your next role at Coca-Cola.</span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>About Agoda</strong></p><br><p>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.&amp;nbsp;&amp;nbsp;</p><br><p>&amp;nbsp;</p><br><p>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.</p><br><p>&amp;nbsp;</p><br><p>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.</p><br><br><p>&amp;nbsp;</p><br><p><strong>Get to Know our Team:</strong>&amp;nbsp;</p><br><p>Agoda is a travel booking platform and accommodation is at our core. As our accommodation partners are a key to our success, we work hard to ensure their success. That is why the Market Management team of Agoda’s Partner Services specializes in strategic account management. We serve as consultants, offering strategic advice on how best to excel on Agoda’s commercial platform. We are direct contributors to what makes Agoda one of the market leaders because we understand accommodation needs and offer innovative solutions. From Bangkok to New York and beyond, our team has footprints in over 50 locations around the world. With the help of industry-leading technology, we work and collaborate globally to bring together the best ideas from diverse perspectives. The Market Management team invests in long-term relationships that spans borders and cultures and results in incredible value for Agoda, our partners, and our customers.&amp;nbsp;</p><br><p><strong>Growth and Accelerator Team&amp;nbsp;</strong></p><br><p>Growth and Accelerator is a team of creative entrepreneurs that develop solutions for Agoda’s emerging and high-growth accommodation partners. Members of our team are empowered and supported to grow their market(s) or accounts. We develop win-win relationships and leverage Agoda’s unique accommodations portfolio and tech solutions to bring our partners the advantages they seek. Utilizing our strong brand and resources, we roll out new products to increase the visibility of Agoda, introduce more travelers to our great products and services and deliver significant revenues to the overall business.&amp;nbsp;</p><br><p><strong>The Opportunity:</strong></p><br><p>As a&amp;nbsp;<strong>Account Specialist</strong>&amp;nbsp;your key objective is growing the coverage and quality of Agoda’s supply network. You take care of a large portfolio of emerging supply partners and assist in partnership related functions at scale.&amp;nbsp;</p><br><p><strong>In this role, you’ll get to: </strong>&amp;nbsp;</p><br><ul><li>Contact high growth supply partners to highlight revenue growth opportunities and maximize value&amp;nbsp;</li><li>Contact new or potential supply partners to encourage completion of their online registrations&amp;nbsp;</li><li>Encourage program participation through focused project sprints</li><li>Communicate efficiently with partners through various communication methods including phone, email, messaging and webinars</li><li>Train and inform partners on our technologies, tools and models</li><li>Prioritize daily tasks, monitor results and track progress in internal systems&amp;nbsp;</li></ul><p><strong>What you’ll need to succeed:</strong>&amp;nbsp;</p><br><ul><li>Minimum 3 years’ experience working in business development or execution role preferred although fresh graduates welcome to apply</li><li>Demonstrates basic computer skills&amp;nbsp;</li><li>Analytical and proven track record in using data to drive achievements and make decisions</li><li>Intellectual curiosity Autonomous and result driven (history of achieving ambitious targets)</li><li>Ability to work under pressure in a competitive industry/rapidly changing environment</li><li>Ability to work in a highly dynamic environment and is open to change in responsibilities, workflows, as needed by the business</li><li>Fluent communication skills in French and English.</li><li>Must be based in Cairo, Egypt&amp;nbsp;</li></ul><p>&amp;nbsp;</p><br><p>&amp;nbsp;</p><br>&amp;nbsp;<span>Please review our Hiring Process Guidelines before your interview — click <span>here</span> to learn how interviewing at Agoda works.</span><p>&amp;nbsp;</p><br><p>&amp;nbsp;</p><br><strong>Discover more about working at Agoda</strong><ul><li>Agoda Careers&amp;nbsp;https://careersatagoda.com</li><li>Facebook&amp;nbsp;https://www.facebook.com/agodacareers/</li><li>LinkedIn&amp;nbsp;https://www.linkedin.com/company/agoda</li><li>YouTube&amp;nbsp;https://www.youtube.com/agodalife</li></ul><p>&amp;nbsp;</p><br><p><strong>Equal Opportunity Employer&amp;nbsp;</strong></p><br><p>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.</p><br><p>We&amp;nbsp;will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.</p><br><p><strong>Disclaimer</strong></p><br><p>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.</p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Publication date :</strong> Jul 24, 2026, 12:00AM</p><br><br><p>Contract duration : </p><br><br>Orange Business is here!<br>About us<p>Join us at Orange Business!</p><br><br><p>We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.</p><br><br><p>Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.</p><br><br>About the role<p>En tant que Senior Customer Service Manager, votre mission sera d'encadrer une équipe dynamique, d'assurer une satisfaction client inégalée et de piloter des opérations stratégiques, contribuant ainsi à la croissance et à l'innovation au sein d'Orange.<br> • Encadrer, coacher et mentorer les membres de l'équipe pour favoriser leur développement professionnel.<br> • Gérer la relation client tout au long du cycle de vie du contrat, en assurant leur satisfaction.<br> • Superviser la qualité des services fournis en veillant au respect des livrables contractuels.<br> • Planifier et organiser les opérations liées aux services aux entreprises pour atteindre l'efficacité opérationnelle.<br> • Développer et mettre en œuvre des plans d'action pour anticiper et réduire les risques liés à la qualité de service.<br> • Gérer les incidents ou dysfonctionnements et coordonner les équipes pour une résolution rapide.<br> • Identifier les opportunités de développement commercial et proposer des solutions adaptées.<br> • Participer à l’élaboration et au suivi du budget de la gestion opérationnelle.<br> • Maintenir une veille technologique et sectorielle pour proposer des solutions innovantes.<br> • Former et accompagner les équipes opérationnelles pour garantir un haut niveau de compétence.<br> • Maintenir une veille technologique et sectorielle pour assurer l'innovation dans les services proposés.<br> • Assurer la conformité des opérations avec les normes et réglementations en vigueur afin de garantir une qualité de service optimale.<br> • Participer activement aux réunions de coordination avec les équipes internes et les clients pour assurer une alignement stratégique.<br></p><br><br>About you<p>Fort d'un diplôme de niveau Bac+5 en informatique, télécommunications ou domaine connexe, vous possédez une solide expérience dans la gestion de la relation client, particulièrement en B2B. Vous maîtrisez parfaitement les outils bureautiques et êtes capable d'analyser des données pour produire des rapports clairs. Votre expertise en gestion de projet et votre capacité à piloter des équipes transverses font de vous un leader naturel, capable de négocier et de gérer les conflits tout en gardant un état d'esprit positif.<br><strong>Vos compétences professionelles:</strong><br>• Une connaissance approfondie des solutions informatiques et télécoms d’entreprise est requise pour adresser efficacement les besoins des clients.<br>• La maîtrise des outils Microsoft Office, notamment Excel, PowerPoint et Word, est essentielle pour produire des rapports et présentations percutants.<br>• Une expérience en gestion de projet permettra de structurer les initiatives de service client.<br>• La capacité d'analyser des données et de produire des rapports clairs est indispensable pour éclairer la prise de décision.<br>• Une aptitude à la négociation et à la gestion des conflits est cruciale pour maintenir des relations constructives avec les clients.<br><strong>Vos compétences transverses:</strong><br>• Des qualités d’écoute, d’analyse et de synthèse sont nécessaires pour comprendre les besoins des clients et répondre efficacement.<br>• Capacité à fédérer et à piloter des interlocuteurs variés pour atteindre des objectifs communs.<br>• Une rigueur et un sens du détail sont importants pour garantir la qualité des services fournis.<br>• Flexibilité et curiosité seront des atouts pour s'adapter aux évolutions du secteur.<br>• Un esprit d’équipe et la capacité à travailler collaborativement renforceront la cohésion de l'équipe.<br></p><br><br> <p>Chez Orange, nous offrons un environnement où votre esprit de résolution de problèmes, votre ambition technologique et votre curiosité exploratrice seront non seulement valorisés mais également propices à un développement continu. Vous aurez la possibilité d'inspirer votre équipe avec un leadership axé sur l'humain et de faire un impact réel dans la vie de nos clients grâce à des solutions innovantes et personnalisées.</p><br><br>What we offer<p><strong>• Opportunités mondiales:</strong> Travailler au sein d’équipes multinationales avec la possibilité de collaborer avec des collègues et des clients du monde entier..<br><strong>• Environnement de travail flexible:</strong> Horaires flexibles et possibilité de combiner travail au bureau et à domicile (modalités hybrides).<br><strong>• Développement professionnel:</strong> Programmes de formation et opportunités de montée en compétences ou de reconversion.<br><strong>• Évolution de carrière:</strong> Possibilités de progression interne et de mobilité au sein d’Orange.<br><strong>• Culture bienveillante et audacieuse:</strong> Programmes de santé et de bien-être, initiatives en faveur de la diversité et de l’inclusion, actions de Responsabilité Sociétale des Entreprises (RSE) et événements de lien avec les salariés.<br><strong>• Programmes de récompenses:</strong> Programme de parrainage.</p><br><br>Only your skills matterRegardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neuroatypia, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.<p> At Orange, only your skills matter. </p><br><br> <p> Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have. </p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><p>Job Title:</p><br><br>TA Marketing and Employer Brand Specialist<br><p>Job Description</p><br><br><p><span><span>Employer Brand &amp; T</span><span>A</span><span>Marketing</span></span></p><br><br><p><span><span>Role Overview</span></span></p><br><br><p><span><span>Supports talent attraction and employer brand initiatives across the Middle East and Türkiye region, with a primary focus on Egypt.</span></span></p><br><br><p><span><span>Partners closely with Talent Acquisition leaders and business stakeholders to understand workforce priorities, hiring challenges and talent market opportunities, translating them into effective employer brand and talent marketing strategies.</span></span></p><br><br><p><span><span>Leads the planning, execution and optimisation of employer branding and talent attraction campaigns across digital, social and talent marketing channels. Works closely with the central creative team to develop impactful campaigns, while ensuring all activity aligns with global brand standards and reflects local market needs.</span></span></p><br><br><p><span><span>Acts as a trusted advisor to Talent Acquisition stakeholders, using market insights, campaign performance and industry trends to strengthen employer brand visibility, improve candidate attraction and support hiring outcomes across assigned markets.</span></span></p><br><br><p><span><span>Key Responsibilities</span></span></p><br><br><p><span><span>Strategic Partnership &amp; Business Consulting</span></span></p><br><br><ul><li><p><span><span>Partners with country and regional Talent Acquisition teams to understand hiring priorities, workforce challenges and market opportunities.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Advises stakeholders on the most effective employer branding and talent marketing approaches to achieve hiring objectives.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Translates business needs into clear marketing priorities, campaigns and action plans.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Acts as the primary employer brand and talent marketing partner for assigned markets.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Influences and challenges stakeholder thinking where appropriate to improve talent attraction outcomes.</span></span></p><br><br></li></ul><br><p><span><span>Campaign Strategy, Planning &amp; Creative Coordination</span></span></p><br><br><ul><li><p><span><span>Develops employer branding and talent attraction campaigns aligned with hiring demand and business priorities.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Defines campaign objectives, audience segmentation, messaging and channel strategy.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Works with the central creative team to brief, develop and deliver campaign assets.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Ensures all activity follows global brand guidelines and messaging frameworks.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Reviews and approves creative assets to ensure relevance and effectiveness in local markets.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Coordinates campaign timelines, deliverables and stakeholder expectations.</span></span></p><br><br></li></ul><br><p><span><span>Digital &amp; Social Marketing Execution</span></span></p><br><br><ul><li><p><span><span>Delivers paid and organic attraction campaigns across social, digital and employer brand channels.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Oversees campaign setup, audience targeting, optimisation and performance management.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Monitors campaign effectiveness and</span><span>implements</span><span>improvements to maximise results.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Uses digital marketing and recruitment marketing best practices to drive reach, engagement and candidate conversion.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Identifies new channels, formats and opportunities to improve attraction outcomes.</span></span></p><br><br></li></ul><br><p><span><span>Employer Brand Delivery</span></span></p><br><br><ul><li><p><span><span>Applies global employer brand strategy and guidelines across all activity.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Adapts messaging and content to reflect local market realities and talent expectations.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Partners with brand and creative teams to develop impactful employer brand content.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Identifies opportunities to strengthen employer brand visibility in priority talent segments and markets.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Supports the execution of employer brand initiatives, campaigns and talent community engagement activities.</span></span></p><br><br></li></ul><br><p><span><span>Talent Market Intelligence</span></span></p><br><br><ul><li><p><span><span>Monitors talent market trends, competitor activity and candidate behaviour.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Uses market insights and campaign data to recommend attraction strategies.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Identifies opportunities to strengthen employer brand positioning and improve talent attraction performance.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Shares market intelligence and best practices with regional stakeholders.</span></span></p><br><br></li></ul><br><p><span><span>Performance, Reporting &amp; Optimisation</span></span></p><br><br><ul><li><p><span><span>Tracks campaign performance and</span><span>communicates</span><span>results to stakeholders.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Uses data and insights to recommend improvements and optimisation opportunities.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Supports effective allocation of budgets and resources.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Identifies opportunities to scale successful campaigns and programmes across markets.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Maintains a strong focus on measurable outcomes and continuous improvement.</span></span></p><br><br></li></ul><br><p><span><span>Workload &amp; Priority Management</span></span></p><br><br><ul><li><p><span><span>Manages multiple projects, campaigns and stakeholder requirements across markets.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Balances immediate hiring priorities with long-term employer brand objectives.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Works independently while ensuring alignment with regional and global priorities.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Proactively identifies risks, gaps and resource requirements.</span></span></p><br><br></li></ul><br><p><span><span>Collaboration</span></span></p><br><br><ul><li><p><span><span>Builds strong partnerships across Talent Acquisition, Marketing, Employer Brand and Creative teams.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Provides clear campaign briefs and requirements for creative development.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Ensures alignment between hiring needs, brand standards and campaign execution.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Shares best practices, successful initiatives and learnings across markets and regions.</span></span></p><br><br></li></ul><br><p><span><span>Continuous Learning &amp; Innovation</span></span></p><br><br><ul><li><p><span><span>Keeps up to date with employer branding, digital marketing, social media and talent attraction trends.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Explores emerging tools, technologies and channels.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Applies innovative thinking to improve candidate engagement and employer brand effectiveness.</span></span></p><br><br></li></ul><br><p><span><span>Qualifications</span></span></p><br><br><ul><li><p><span><span>Bachelor's degree in Marketing</span><span>, Communications, Business or a related field.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>E</span><span>xperience in employer branding, talent marketing, recruitment marketing, digital marketing or related disciplines.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Proven experience developing and delivering employer brand or talent attraction campaigns end-to-end.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Experience partnering with senior stakeholders in a fast-paced, matrix environment.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Strong understanding of digital marketing channels, social media platforms and talent attraction strategies.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Experience managing multiple projects and priorities simultaneously.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Experience working across multiple countries, regions or markets is preferred.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Experience within customer experience, technology or service-based organisations is advantageous.</span></span></p><br><br></li></ul><br><p><span><span>Skills</span></span></p><br><br><ul><li><p><span><span>Strong stakeholder management and influencing skills.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Ability to translate business challenges into effective marketing strategies.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Strong employer branding and talent marketing expertise.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Hands-on digital and social media marketing capability.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Experience managing creative briefing and content development processes.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Strong planning, organisation and prioritisation skills.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Analytical mindset with the ability to interpret data and drive decisions.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Commercial awareness and results-oriented thinking.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Ability to work independently and manage ambiguity.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Excellent communication and presentation skills.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Adaptable, collaborative and comfortable operating in a dynamic international environment.</span></span></p><br><br></li></ul><br><br><br><p>Location:</p><br><br>EGY Cairo Egypt-Smart Village Building B2110<br><p>Language Requirements:</p><br><br>English<br><p>Time Type:</p><br><br>Full time<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.</p><br><p>DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.</p><br><p>For more information, please visit: www.didiglobal.com/news</p><br>#LI-Hybrid<p>As the on-site representative of DiDi’s Safety Response organization at the BPO delivery center, you will be responsible for overseeing daily operations, ensuring service quality, and driving execution excellence.</p><br> <p>This role serves as a critical bridge between centralized strategy (Policy / SOP) and frontline execution (Agents), ensuring that safety-related cases are handled with high standards of quality, efficiency, and compliance, while continuously improving user experience.</p><br>1. On-site Operations Management <ul> <li> <p>Oversee daily operations of the BPO safety response team, ensuring stable 24/7 service delivery</p><br> </li> <li> <p>Monitor key operational metrics (SLA, AHT, Resolution Rate, DSAT, etc.)</p><br> </li> <li> <p>Track staffing, scheduling, and capacity utilization, proactively identifying operational risks</p><br> </li> </ul> 2. Quality &amp; Compliance Management <ul> <li> <p>Ensure adherence to Safety Response SOPs and handling standards, especially for sensitive cases</p><br> </li> <li> <p>Conduct quality audits (QA), case reviews, and performance analysis</p><br> </li> <li> <p>Maintain consistency and compliance in handling high-risk scenarios (e.g., violence, harassment, robbery cases)</p><br> </li> </ul> 3. Issue Resolution &amp; Continuous Improvement <ul> <li> <p>Identify key drivers of DSAT and re-open cases, and lead root cause analysis</p><br> </li> <li> <p>Collaborate with product, policy, and training teams to improve processes and tools</p><br> </li> <li> <p>Track implementation of improvement initiatives and ensure effective closure of issues</p><br> </li> </ul> 4. Frontline Enablement &amp; Training Support <ul> <li> <p>Support agent training and capability building (e.g., communication skills, judgment, risk identification)</p><br> </li> <li> <p>Drive effective rollout and adoption of new processes and policies</p><br> </li> <li> <p>Enhance agents’ ability to handle complex and sensitive safety cases</p><br> </li> </ul> 5. Cross-functional Collaboration <ul> <li> <p>Partner with central teams.</p><br> </li> <li> <p>Act as the on-site voice of operations, providing frontline insights and VOC feedback</p><br> </li> <li> <p>Support critical incident response and ensure timely communication and coordination</p><br> </li> </ul><ul><li>We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient. </li><li>We are data-driven – We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics. </li><li>We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do. </li><li>We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other. </li><li>We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow. </li><li>We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.</li></ul><p><strong>We are committed to building inclusive and diverse teams.</strong></p><br><p>At DiDi, we believe that our differences are our biggest source of strength. That‘s why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.</p><br><p>Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.</p><br><p>We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.</p><br><p><em><strong>I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on https://careers.didiglobal.com/terms</strong></em></p><br>Basic Requirements <ul> <li> <p>Bachelor’s degree or above</p><br> </li> <li> <p>2–3 years of experience in operations, customer service, safety response, or contact center environments</p><br> </li> <li> <p>Prior experience in BPO or on-site operations management is must.</p><br> </li> </ul> Preferred Qualifications <ul> <li> <p>Experience in Trust &amp; Safety or safety-related operations</p><br> </li> <li> <p>Multilingual capability (English / Spanish / Chinese preferred)</p><br> </li> <li>Relevant experience in ride-share industry or competitors is preferred</li> </ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably.</b></p><br><p><b>We’re the first software business in the world to have our sustainability targets validated by the SBTi, and we’ve been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We’ve also recently been named as one of the world’s most innovative companies.</b></p><br><p><b>If you’re a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at AVEVA Careers.</b></p><br><p><b><span><span><span>For more information about our privacy policy and how to manage cookies, visit our </span></span></span></b><b>Privacy Policy</b><b><span><span><span>.</span></span></span></b></p><br><p><b><span>Job Title:</span></b><span>&nbsp;Customer Success Manager (CSM)</span></p><br><br><p><b><span>Location:</span></b> <span>Cairo, Egypt</span></p><br><br><p><b><span>Employment Type:</span></b> <span>Full-time / Hybrid&nbsp;/ </span><span>Travel to customer sites and AVEVA offices is expected (~25% annually)</span></p><br><br><p><b><span>The job</span></b></p><br><p><span>The </span><b><span>Customer Success Manager (CSM)</span></b><span> is the main customer contact responsible for helping customers achieve faster value, stronger adoption, and better business outcomes from their AVEVA solutions. The role manages a portfolio of accounts through success planning, regular engagement, and trusted stakeholder relationships, while working cross-functionally with internal teams and partners to maximize customer value and support growth. The CSM also serves as the </span><b><span>voice of the customer</span></b><span> internally, helping drive continuous improvement across products and services.</span> </p><br><br><p><b><span>Key responsibilities</span></b></p><br><br><p>As part of the Customer Success organization, the Customer Success Manager is responsible for managing existing accounts, ensuring the customer’s success and their perceived value of the AVEVA software set</p><br><p>The Customer Success Manager will focus on these key areas for a defined customer portfolio as the CSM strives to become a trusted partner and consultant for those customers</p><br><p><u>Onboarding</u> - establishing relationships, educating the customer on AVEVA resources and services, set expectations, identify business goals and objectives, and accelerate deployment readiness</p><br><p><u>Deployment</u> - work with the Delivery Services Team or AVEVA partners to define architecture, identify and prioritize the PI rollout, recommend AVEVA Services or Support, define the Enterprise Roadmap, define and manage the ‘Services’ budget, and request, quote, coordinate AVEVA Services and Resources</p><br><p><u>Adoption</u> - understand customer’s business and operations, define Success Plan, educate and consult on AVEVA use cases of value to customer, leverage workshop services, drive adoption for strategic AVEVA software (Cloud, synergy Sales plays, etc.)</p><br><p><u>Expansion</u> - identify new business opportunity and team up with Sales to generate business revenue, leveraging both on deep expertise of customer’s business and frequent contacts</p><br><br><p><b><span>Essential requirements</span></b></p><br><br><ul><li><p><b>4+ years</b>’ experience in similar roles</p><br></li><li><p>Strong Verbal and written Communication skills</p><br></li><li><p>Strong presentation skills on AVEVA core technologies, business initiatives and services <b>OR</b> similar products (Engineering / E3D, PI System / Historian, InTouch / System Platform / SCADA, MES / Operations Management, Predictive Analytics / AIM, and CONNECT)</p><br></li><li><p>Ability to work well with cross-function and geographically distributed teams</p><br></li><li><p>Strong multi-tasking ability with a keen sense of prioritization</p><br></li><li><p>Strong relationship management and organizational skills</p><br></li><li><p>Experience with project and program management methodology and techniques</p><br></li><li><p>‘Out-of-the-box’ thinking that will enable delivery of solutions and services tailored for individual customer profiles and situations</p><br></li><li><p>Ability to think strategically, as well as tactically</p><br></li><li><p>Effective use and understanding of CRM systems, Office 365, SharePoint, PowerBI, Salesforce, and Workday</p><br></li><li><p>Language Requirements: Arabic and English</p><br></li></ul><br><p><b><span>Desired skills</span></b></p><br><br><ul><li><p><b>4+ years</b> of relevant experience in the manufacturing and/or services industry</p><br></li><li><p><b>2+ years</b> of experience with AVEVA software products, with working knowledge of one or more of the following, or similar solutions: Engineering / E3D, PI System / Historian, InTouch / System Platform / SCADA, MES / Operations Management, Predictive Analytics / AIM, and CONNECT</p><br></li><li><p>Experience with AVEVA Engineering products would be considered an added advantage</p><br></li><li><p>Industry knowledge in one or more of the following sectors: Oil &amp; Gas, Mining, or Power</p><br></li><li><p>French language proficiency would be considered a strong asset</p><br></li></ul><p><b><span>Commercial at AVEVA</span></b></p><br><br><p><span><span>Our Commercial team, </span><span>comprised</span><span> of over 2,000 dedicated colleagues, is the backbone of our customer relationships and business growth. From industry experts and solution architects to sales, support, success managers, and business operations, everyone shares a common goal: to deeply understand our customers' needs and deliver tailored solutions.</span></span></p><br><br><p><span><span>If </span><span>you're</span><span> passionate about driving growth, tackling complex business challenges, and fostering strong customer relationships, </span><span>you'll</span><span> find success and </span><span>fulfilment</span><span> in our Commercial team.</span></span></p><br><br><p><span><span>Find out more:</span></span><u><span>https://www.aveva.com/en/about/careers/</span></u></p><br><br><p><b><span>AVEVA requires all successful applicants to undergo and pass a comprehensive background check before they start employment.&nbsp; Background checks will be conducted in accordance with local laws and may, subject to those laws, &nbsp;include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check.&nbsp; Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria.</span></b></p><br><p><br><b>AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.<br>&nbsp;<br>Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.</b></p><br> </div>

<p><h4>Who we are</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <p>#VOIS #BeUnrivalled #CreateTheFuture</p> <h4>About this role</h4> <p>We are seeking a detail-oriented test engineer to support strategic growth areas across digital, IoT, and cloud transformation. The individual will design, execute, and refine software testing activities, ensuring product reliability and efficiency while contributing to continuous improvement across the testing lifecycle.</p> <h4>What you will do</h4> <ul> <li>Contribute to engineering efforts from planning and organisation to execution and delivery, addressing technical challenges in testing and tooling.</li> <li>Review customer requirements and translate them into structured testing activities.</li> <li>Develop, design, review, and update test cases aligned with customer expectations.</li> <li>Create, modify, and execute test plans for software validation at both system and user levels.</li> <li>Prepare and construct test datasets to support execution activities.</li> <li>Execute software tests and record results accurately.</li> <li>Document defects, monitor their progress, and retest once resolved.</li> <li>Execute regression test suites as required.</li> <li>Participate in testing initiatives and specialised domains to enhance capability and knowledge.</li> </ul> <h4>Who you are</h4> <ul> <li>1-3 years of experience in software testing.</li> <li>Strong understanding of testing principles, methods, and procedures.</li> <li>Experience working with app and web-based technologies.</li> <li>Proficient with industry-standard test management tools including HP ALM, Jira, and VSTS (Azure).</li> <li>Hands-on experience in manual/exploratory testing and automation testing.</li> <li>Knowledge of functional and UI testing across mobile, tablet, and desktop environments.</li> <li>Bachelor’s degree in computer science, electrical engineering, or a related technical field—or equivalent practical experience.</li> <li>Experience developing automation testing solutions using Java, Appium, and Selenium.</li> <li>Basic knowledge of Rest Assured, Swift, Kotlin, or Angular is advantageous.</li> <li>Understanding of Agile testing practices is a plus.</li> <li>ISTQB/ISEB Foundation Certificate in software testing is mandatory.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What’s in it for you</h4> <ul> <li>Exposure to advanced testing technologies across digital, IoT, and cloud transformation.</li> <li>Opportunities to strengthen automation expertise and work on innovative testing frameworks.</li> <li>Learning through collaboration with multi-disciplinary engineering teams.</li> <li>A supportive environment focused on professional development and continuous improvement.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced test design and execution skills using modern techniques and tools.</li> <li>Automation frameworks using Java, Appium, Selenium, and API testing tools.</li> <li>Agile testing methodologies and collaborative delivery practices.</li> <li>Cross-platform testing for mobile, web, and desktop ecosystems.</li> <li>Practical experience in defect management and quality assurance optimisation.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future — a more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <p><strong>Alert:</strong> Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>Who we are</h4> <p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a highly experienced Packet Core professional to design, operate, and support Packet Core systems across multiple business domains. This role plays a key part in translating business and customer requirements into robust technical solutions, leading virtual technology teams through design and implementation, and ensuring service quality throughout delivery and transition to operations. A strong focus on KPI improvement, service reliability, and root-cause analysis is essential.</p> <h4>What you’ll do</h4> <li>Lead the technical assessment and design of Packet Core solutions in line with product catalogues, architectural standards, and strategic objectives.</li> <li>Capture and analyse customer and business requirements, assessing technical feasibility and operational impact.</li> <li>Coordinate and guide virtual, cross-functional technology teams during solution design and implementation phases.</li> <li>Act as the primary technical representative for projects, engaging with business stakeholders, customers, and technology leadership.</li> <li>Support operational teams post-deployment, contributing to service stability, KPI improvement, and root-cause investigations for degraded performance.</li> <h4>Who you are</h4> <li>An experienced Packet Core specialist with extensive hands-on exposure (typically 7+ years) within a telecoms environment.</li> <li>Confident in PS data network call flows and the operation of Packet Core services.</li> <li>Skilled in deploying, operating, and troubleshooting Packet Core solutions across complex environments.</li> <li>Technically curious, with the ability to develop practical solutions that support broader business strategies.</li> <li>Educated to degree level in Electronic or Telecommunications Engineering, or an equivalent discipline.</li> <li>Knowledgeable in Packet Core protocols, call flows, and products, with operational experience on platforms such as Huawei PGW or similar.</li> <li>Comfortable applying structured project management methodologies to deliver outcomes successfully.</li> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <li>Exposure to complex, large-scale Packet Core environments supporting enterprise and M2M platforms.</li> <li>Opportunities to collaborate with global Vodafone Group entities and local markets across Europe.</li> <li>The chance to influence service quality, customer experience, and network evolution at scale.</li> <li>A role that balances strategic design work with hands-on technical leadership.</li> <h4>What skills you will learn</h4> <li>Advanced solution design and assurance across multi-market Packet Core architectures.</li> <li>Stakeholder engagement and technical leadership in virtual, cross-border teams.</li> <li>KPI-driven service improvement and structured root-cause analysis techniques.</li> <li>Broader insight into M2M platforms and enterprise network services within Vodafone Group.</li> <h4>VOIS Equal Opportunity Employer Commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>Who we are</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a senior Java technical lead to provide technical leadership across multiple software delivery initiatives, from early planning through to production deployment. This role is ideal for an individual who combines deep Java expertise with the ability to guide teams, shape technical direction, and ensure high-quality, predictable delivery in a fast-paced, agile environment.</p> <h4>What you’ll do</h4> <ul> <li>Lead software development initiatives from design through to production delivery.</li> <li>Design scalable and maintainable software solutions aligned with best practices and business requirements.</li> <li>Ensure the technical team has a clear and shared understanding of system design and implementation approach.</li> <li>Implement business requirements in line with approved design documentation.</li> <li>Provide clear and accurate reporting on technical progress, risks, challenges, and recommendations.</li> <li>Coach and support technical team members, offering guidance throughout the project lifecycle.</li> <li>Select appropriate technologies and tools to meet customer and system needs.</li> <li>Manage multiple projects and priorities concurrently while maintaining delivery quality.</li> </ul> <h4>Who you are</h4> <ul> <li>Strong proficiency in object-oriented programming and SOLID principles.</li> <li>Extensive hands-on experience with Java 8 or later versions.</li> <li>Solid understanding of software design patterns and architectural principles.</li> <li>Experience with Hibernate and ORM frameworks.</li> <li>Strong knowledge of SQL and NoSQL databases.</li> <li>Experience with unit testing and test-driven development practices.</li> <li>Proficiency in Spring Boot, Git, and Maven.</li> <li>Experience with containerisation technologies such as Docker and Kubernetes.</li> <li>Good understanding of microservices architecture.</li> <li>Experience integrating RESTful and SOAP-based APIs.</li> <li>Familiarity with Agile delivery methodologies.</li> <li>Clear and effective communication skills, with the ability to remain composed and delivery-focused under pressure.</li> <li>A degree in Computer Science, Engineering, or equivalent practical experience.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Exposure to large-scale, enterprise-grade technology platforms within a global organisation.</li> <li>Opportunities to influence technical direction and architectural decisions.</li> <li>A collaborative environment that values knowledge sharing and continuous improvement.</li> <li>Access to structured training and certification opportunities.</li> <li>Clear pathways for career growth and internal mobility within VOIS.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced technical leadership and team coaching capabilities.</li> <li>Enterprise-level solution design and delivery practices.</li> <li>Cross-project prioritisation and stakeholder communication.</li> <li>Scalable microservices and cloud-native delivery approaches.</li> <li>Quality, predictability, and engagement-driven delivery metrics.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p></p><p></p>

<p><h4>Company description</h4> <p>Portaluna, a Morgans Originals hotel</p> <p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know — connecting people to the city, the culture and the moment.</p> <p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p> <h4>Job description</h4> <h4>Responsibilities</h4> <h4>Team supervision & leadership:</h4> <ul> <li>Supervise and lead the team of waiters/waitresses, runners, ensuring they deliver exceptional service that aligns with the restaurant’s standards and vision.</li> <li>Provide ongoing training, coaching, and feedback to team members to improve service delivery and knowledge of the specialty menu.</li> <li>Foster a positive, engaged, and high-performing team environment.</li> <li>Ensure that all team members maintain a high level of professionalism and uphold company standards.</li> </ul> <h4>Guest experience & service excellence:</h4> <ul> <li>Oversee the delivery of a personalized and memorable dining experience for each guest, ensuring the service is aligned with the theme or cuisine specialty of the restaurant.</li> <li>Address any guest concerns or issues promptly and professionally, ensuring their satisfaction.</li> <li>Ensure that team members provide detailed and accurate explanations of the menu, including ingredient sourcing, preparation methods, and wine pairings.</li> </ul> <h4>Menu expertise & recommendations:</h4> <ul> <li>Maintain a deep understanding of the restaurant’s specialized menu, including unique ingredients, preparation techniques, and drink pairings.</li> <li>Supervise and guide the team in offering wine, cocktail, or non-alcoholic beverage pairings, and assist guests with dietary restrictions or special requests.</li> <li>Stay updated on seasonal menu changes and ensure that the team is well-informed of any new specialty dishes or drinks.</li> </ul> <h4>Operational efficiency:</h4> <ul> <li>Oversee the daily operations of the specialty dining area, ensuring all service areas are properly organized and that all guest orders are taken and delivered efficiently.</li> <li>Ensure proper organization of dining areas, including table settings, glassware, utensils, and condiments, for smooth service transitions.</li> <li>Coordinate with kitchen and bar teams to ensure that all orders are prepared and delivered promptly, according to guest preferences.</li> </ul> <h4>Upselling & revenue generation:</h4> <ul> <li>Supervise the team in upselling premium dishes, beverages, and exclusive items to enhance the guest experience and increase revenue.</li> <li>Encourage team members to suggest additional menu items or beverage pairings to complement the meal.</li> </ul> <h4>Reporting & administrative duties:</h4> <ul> <li>Ensure accurate reporting of daily operations, including guest feedback, sales data, and staff performance.</li> <li>Prepare and submit operational reports to senior management, highlighting areas for improvement or adjustment.</li> <li>Monitor stock levels of restaurant supplies (e.g., menus, utensils, glasses) and ensure timely replenishment as needed.</li> </ul> <h4>Health & safety compliance:</h4> <ul> <li>Enforce health and safety standards, ensuring that all staff follow proper hygiene practices and maintain a clean and safe dining environment.</li> <li>Ensure all safety protocols are followed in the dining area, including emergency procedures.</li> </ul> <h4>Problem resolution & continuous improvement:</h4> <ul> <li>Proactively address and resolve operational challenges, ensuring the team stays focused on providing excellent service.</li> <li>Collect and act on guest feedback to continuously improve the quality of in-room dining service and experience.</li> <li>Identify areas for improvement in processes and service, providing suggestions for enhancements to the management team.</li> </ul> <h4>Additional responsibilities:</h4> <ul> <li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li> </ul> <h4>Qualifications</h4> <h4>Experience/certificates/education</h4> <ul> <li>Experience: Minimum of 1-2 years in a supervisory role in restaurant operations, preferably in a high-end restaurant or a luxury hospitality environment.</li> <li>Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field.</li> <li>Skills & attributes: <ul> <li>Strong leadership and people management skills.</li> <li>Excellent interpersonal and communication abilities.</li> <li>Attention to detail and strong organizational skills.</li> <li>Proven ability to manage multiple priorities and meet deadlines.</li> <li>Ability to handle confidential and sensitive information.</li> <li>Strong understanding of food and beverage trends, menu development, and service excellence.</li> <li>Proficiency in relevant software and MS Office Suite.</li> <li>Professional and well-presented at all times.</li> <li>Customer-centric approach with a passion for hospitality.</li> <li>Proactive problem-solver with a solutions-oriented mindset.</li> <li>Ability to work in a fast-paced, dynamic environment.</li> <li>Must be able to handle multiple tasks and adapt to changing priorities.</li> </ul> </li> <li>Language: <ul> <li>Excellent reading, writing and oral proficiency in English language.</li> <li>Ability to speak other languages and basic understanding of local languages will be an advantage.</li> </ul> </li> </ul> <h4>Additional information</h4> <p><strong>What awaits you...</strong></p> <ul> <li>The opportunity to join an international, innovative, and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li> <li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li> <li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li> <li>A competitive package and plenty of development opportunities.</li> </ul></p><p></p>

<p><h4>Company description</h4> <p>Why work for Accor?</p> <p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p> <p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p> <p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <h4>Learning & facilitation</h4> <ul> <li>Review the learning needs analysis for the hotel(s) prior to the budget</li> <li>Review with the hotel(s) the implementation and facilitation of a hotel(s) training plan and budget that is aligned with the hotel’s goals and strategic plan</li> <li>Follow-up on all training activities within the hotel(s)</li> <li>Ensure the hotel(s) are 100% compliant with all Ennismore compliance training</li> <li>Ensure coordination and delivery of training programs of all internal providers</li> <li>Champion company provided online and e-learning tools and portals, ensuring approval processes are in place and executed, as well as registrations and completions are monitored and tracked</li> <li>Assist their hotel(s) in developing quality introductory and ongoing departmental training plans and learning activities; maintain active follow-up through ongoing coaching, guidance and support of junior-, mid-level- and senior leaders</li> <li>Support the quality and learning manager in the development of departmental trainers as required</li> <li>See where synergies can be made with regards to training programmes</li> <li>Participate in regional meetings/workshops and ensure such activities are rolled out as required in the hotel(s)</li> <li>Manage the Connect portal, Ennismore Learning (LMS) and Ennismore Lobby and ensure colleague completion of all required training</li> <li>Supervise the completion of compliance training i.e., Ennismore Way, Anti-Bribery, Antitrust, GDPR, Fire Safety, School of Change, Sustainability, First Aid</li> <li>Review how cross training is used in the hotel(s) and see if there can be a way to do multi-property training</li> <li>Able to facilitate training to all levels in the hotel(s)</li> <li>Act as a champion of the creation of a learning culture</li> <li>Demonstrate proactivity in measuring both feedback about the learning experience as well as sustainable behavioural change. Is confident using Connect, Ennismore Learning and Ennismore Lobby to create reports, can analyse and interpret this data to share with key stakeholders. Uses data for decision-making.</li> </ul> <h4>Talent development & performance management</h4> <ul> <li>Assist with the bi-annual talent review process in conjunction with the department heads and ensure associated documentation is maintained to the required standard</li> <li>Facilitate the performance management cycle from probation reviews, annual performance reviews, development plans and goal setting as well as on the job training for department heads and in turn their teams</li> <li>Ensure departments have adequate departmental trainers, and these are well utilised</li> <li>For all supervisory and managerial positions have a transparent development programme in place in conjunction with the people and culture leader</li> <li>Development of indirect reports to give them ongoing feedback and development</li> </ul> <h4>People & culture</h4> <h4>Employee engagement and communications</h4> <p>Strive to increase employees’ engagement by promoting a positive work environment where each team member is informed and proactive about the overall business goals. Ensure the consistent delivery of business and associate information with transparency so that each team member understands how they contribute to the company’s success. This will include working on the Employee Engagement Survey (CultureAmp) and People & Culture Audit.</p> <p>Ensure the Employee Engagement Survey Champions for the hotel/departmental action plans in order to increase employees engagement and improve engagement scores year on year.</p> <p>Represent the organization as an exemplary ambassador of the Ennismore culture.</p> <h4>Finance</h4> <ul> <li>Plan the activities and understand how the contribution of the role will impact the performance of the hotel(s)</li> <li>Act on behalf of the business to work through complex situations and reduce risk, interpreting and implementing company policies and employment legislation as appropriate</li> <li>Always exercise sound judgment and integrity to ensure confidentiality of protected information</li> </ul> <h4>Qualifications</h4> <ul> <li>Bachelor’s degree or master’s degree from a reputable hospitality or business school preferred in hospitality or business administration, psychology, education, human resources management (or equivalent)</li> <li>Minimum 7 years of total experience ideally with strong operations background</li> <li>At least 4 years of experience in a leadership role</li> <li>High degree of professionalism with strong understanding of hotel operations and business acumen</li> <li>Excellent reading, writing and oral proficiency in English language</li> <li>Strong working knowledge of digital tools</li> <li>Strong leadership, interpersonal and training skills</li> <li>Excellent communication and customer contact skills</li> <li>Results and service oriented with an eye for details</li> <li>Ability to multi-task, work well in stressful and high-pressure situations</li> <li>A motivator and self-starter</li> <li>Well-presented and professionally always groomed</li> </ul> <h4>Additional information</h4> <p>Your team and working environment:</p> <p>In one to two sentences, introduce the team, property or office environment in a way that reflects the culture.</p> <p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p> <h4>Our commitment to diversity & inclusion</h4> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<p><h4>Job summary</h4> <p>Contributes advanced knowledge and skill in management information services (MIS) technology and general hospitality business knowledge to support cluster and technology objectives. This position is responsible for assisting hotel management with MIS technology planning, decision-making, implementation, and maintenance. The position may direct the work of hotel or technicians and interfaces with vendors, owners, executive committee, and hotel staff.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>2-year degree from an accredited university in information technology, computer science, or related major; 4 years experience in information technology, computer science, or related professional area. OR</li> <li>4-year bachelor's degree from an accredited university in information technology, computer science, or related major; certified trainer; 2 years experience in information technology, computer science, or related professional area.</li> </ul> <h4>Core work activities</h4> <p><strong>Managing MIS technology projects</strong></p> <ul> <li>Creates and maintains MIS technology plans.</li> <li>Coordinates and implements communications for all new MIS applications/system installations and problem resolution.</li> <li>Provides project support for new MIS roll-outs/implementations.</li> <li>Leads project work as needed.</li> <li>Provides end-user support to hotel staff and business center.</li> <li>Writes proposals, analyses, projects, or cost-models.</li> <li>Provides timely, accurate, and detailed status reports as requested.</li> </ul> <p><strong>Providing MIS technical systems support and consultation</strong></p> <ul> <li>Evaluates and makes recommendations regarding technology/asset life-cycles.</li> <li>Foresees, identifies, and ensures resolution of MIS system(s) performance problems.</li> <li>Certifies software applications for use at properties.</li> <li>Consults with properties on all aspects of information technology.</li> <li>Executes property disaster recovery and business continuity as it relates to technology.</li> <li>Responsible for property compliance with appropriate company policy and information security manual and takes action to address deficiencies.</li> <li>Determines solutions and implements per cluster SOPs.</li> <li>Ensures periodic inventories of applications and hardware are conducted and the results are reported to property management.</li> <li>Reviews vendor proposals and selects appropriate vendor for local technologies/hardware.</li> <li>Ensures compliance to technology-related vendor contracts.</li> <li>Ensures properties are securing and maintaining technology assets in accordance with company policies and standards.</li> <li>Uses knowledge to solve support issues and train/develop junior employees.</li> <li>Manages information technology security compliance and ensures proper implementation of security measures.</li> <li>Manages reporting and compliance efforts for assigned area.</li> <li>Creates and maintains secure server environment.</li> <li>Performs server backups and routine/non-routine preventative maintenance.</li> <li>Ensures that adequate bandwidth exists and that circuits are secured.</li> <li>Communicates and ensures implementation of information technology standards and best practices.</li> <li>Provides exceptional customer service.</li> </ul> <p><strong>Forecasting and complying within budgets</strong></p> <ul> <li>Ensures that property management have realistically budgeted and prioritized department operating budgets based on anticipated information technology projects and property support/needs requirements.</li> <li>Possesses in-depth understanding of the financial dynamics of property operations and applies knowledge/judgment to assist management in achieving technology-related goals.</li> <li>Provides guidance to and assists properties in reviewing operating statements; researches and resolves discrepancies in technology charges.</li> <li>Advises and ensures that property management has adequately addressed technology needs in short- and long-term planning.</li> </ul> <p><strong>Managing and conducting human resource activities</strong></p> <ul> <li>Maintains direct responsibility for area system managers and their teams.</li> <li>Provides work direction to property-based systems technicians and managers.</li> <li>Responsible for hiring, training, development, compensation, performance management of direct reports and team. Additionally, provides input and guidance to property management for their systems managers/technicians (hiring, performance, development needs).</li> <li>Accountable for coverage models and scheduling of team to ensure adequate cluster technology support.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests.</p> <p>If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>Job summary</h4> <p>Provides a high level of property maintenance knowledge. Position has overall responsibility for maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Develops and implements strategies that will deliver products and services, which meet or exceed the needs and expectations of guests and employees while maximizing the financial performance. Responsible for maintaining standards and regulatory requirements. Leads the emergency response team for all facility issues.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>High school diploma or GED; 6 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/Electrical/Plumbing.</li> <li>OR</li> <li>2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/Electrical/Plumbing.</li> </ul> <h4>Core work activities</h4> <p><strong>Managing engineering operations and budgets</strong></p> <ul> <li>Works with property and regional engineering leadership team to determine how engineering is performing against budget and highlights areas of concern to leadership.</li> <li>Manages the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment and electrical systems in accordance with standard operating procedures.</li> <li>Administers service contracts to support property needs.</li> <li>Ensures fire crew has complete understanding of all procedures, equipment and alarms.</li> <li>Coaches and supports engineering leadership team to effectively manage controllable expenses (e.g., wages, heat, light and power, water consumption, tools and equipment, grounds keeping supplies, uniforms, vendors, service agreements, inventory, etc.).</li> <li>Manages and controls heat, light and power.</li> <li>Develops an engineering operating strategy that is aligned with the property/brand’s business strategy.</li> <li>Develops and manages engineering budget.</li> <li>Ensures integration of departmental goals in game plans.</li> <li>Oversees execution of long term preventative maintenance and 10 year asset protection plans.</li> <li>Reviews financial reports and statements to determine how engineering is performing against budget.</li> <li>Addresses potential areas of concern and proposes solutions to owners in a proactive manner.</li> <li>Communicates a clear and consistent message regarding departmental goals to produce desired results.</li> <li>Supervises construction to ensure timely completion of projects within budgetary guidelines.</li> </ul> <p><strong>Maintaining engineering standards</strong></p> <ul> <li>Ensures compliance with state, local and federal regulations.</li> <li>Maintains property life safety systems (e.g., fire fighting equipment, sprinkler systems, and alarm systems).</li> <li>Ensures building and equipment licenses, permits and certifications are current.</li> <li>Ensures property policies are administered fairly and consistently.</li> </ul> <p><strong>Managing profitability</strong></p> <ul> <li>Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.</li> <li>Monitors and manages the payroll function.</li> <li>Manages department's controllable expenses to achieve or exceed budgeted goals.</li> <li>Participates in the development of department's capital expenditure goals; manages projects as needed.</li> <li>Participates in the budgeting process for areas of responsibility.</li> <li>Prepares weekly and period end P&L critiques.</li> <li>Understands the impact of department's operation on the overall property financial goals; educates staff on details as appropriate.</li> <li>Reviews and manages controllable expenses such as heat, light, power, water consumption, tools and equipment, grounds keeping supplies, uniforms, vendors, service agreements, etc.</li> </ul> <p><strong>Conducting human resources activities</strong></p> <ul> <li>Ensures employees are treated fairly and equitably.</li> <li>Ensures disciplinary procedures and documentation are completed according to standard and local operating procedures (SOPs and LSOPs) and support the peer review process.</li> <li>Utilizes employee feedback and an “open door” policy to identify and address employee problems or concerns in a timely manner.</li> <li>Celebrates successes by publicly recognizing the contributions of team members.</li> <li>Resolves guest problems and complaints.</li> <li>Brings issues to the attention of human resources as necessary.</li> <li>Ensures that regular ongoing communication takes place throughout the engineering operation to communicate daily operations activities, set expectations and create awareness of business objectives.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’.</p> <p>In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Role purpose</h4> <p>The Infrastructure Engineer is responsible for planning, designing, implementing, configuring, optimizing, and supporting enterprise infrastructure solutions across customer and internal environments.</p> <p>The role focuses on private cloud, hybrid cloud, virtualization, compute infrastructure, operating systems, storage, backup & disaster recovery, data center infrastructure, and infrastructure automation technologies. The Infrastructure Engineer ensures that infrastructure platforms are secure, resilient, scalable, highly available, and aligned with customer business requirements and industry best practices.</p> <p>This role acts as a technical delivery resource and trusted advisor, supporting infrastructure assessments, modernization initiatives, migration projects, and operational optimization programs.</p> <h4>Key accountabilities</h4> <strong>Infrastructure design & implementation</strong><br> <ul> <li>Design, implement, and support enterprise infrastructure solutions.</li> <li>Participate in infrastructure assessments, health checks, and architecture reviews.</li> <li>Develop infrastructure designs aligned with customer business and technical requirements.</li> <li>Support infrastructure modernization and transformation initiatives.</li> <li>Create infrastructure build documents, low-level designs, and implementation plans.</li> <li>Participate in solution validation, testing, and acceptance activities.</li> <li>Ensure solutions comply with security, performance, and availability requirements.</li> </ul> <strong>Private cloud & virtualization</strong><br> <ul> <li>Deploy and manage private cloud environments.</li> <li>Implement and support virtualization platforms.</li> <li>Configure and manage virtual machines, clusters, and resource pools.</li> <li>Support workload optimization and capacity planning activities.</li> <li>Manage hypervisor environments and virtualization infrastructure.</li> <li>Support hyper-converged infrastructure (HCI) deployments.</li> </ul> <strong>Server & operating systems management</strong><br> <ul> <li>Deploy and manage physical and virtual server infrastructure.</li> <li>Install, configure, patch, and maintain operating systems.</li> <li>Monitor server health, performance, and resource utilization.</li> <li>Support operating system upgrades and lifecycle management.</li> <li>Implement server hardening and security best practices.</li> </ul> <strong>Storage infrastructure</strong><br> <ul> <li>Configure and manage enterprise storage platforms.</li> <li>Support SAN, NAS, and software defined storage solutions.</li> <li>Monitor storage performance and capacity utilization.</li> <li>Implement storage replication and high-availability solutions.</li> <li>Support storage migration and optimization projects.</li> </ul> <strong>Backup & disaster recovery</strong><br> <ul> <li>Implement backup and recovery solutions.</li> <li>Manage backup policies, schedules, and retention strategies.</li> <li>Conduct backup verification and restore testing.</li> <li>Support disaster recovery planning and testing exercises.</li> <li>Ensure recovery objectives (RPO/RTO) are achieved.</li> </ul> <strong>Project management</strong><br> <ul> <li>Participate in infrastructure implementation projects.</li> <li>Support project planning, estimation, and technical documentation.</li> <li>Coordinate implementation activities with customers and partners.</li> <li>Deliver assigned tasks according to scope, schedule, and quality requirements.</li> <li>Maintain implementation records and project documentation.</li> <li>Support service transition and operational handover activities.</li> </ul> <strong>Stakeholder management</strong><br> <ul> <li>Collaborate with customers, architects, application teams, security teams, and vendors.</li> <li>Participate in customer workshops and technical discussions.</li> <li>Provide technical recommendations and infrastructure guidance.</li> <li>Support knowledge transfer and operational readiness activities.</li> <li>Maintain effective working relationships with stakeholders.</li> </ul> <strong>Risk management</strong><br> <ul> <li>Identify infrastructure risks and technical challenges.</li> <li>Recommend mitigation strategies and contingency plans.</li> <li>Support business continuity and disaster recovery initiatives.</li> <li>Escalate critical issues and risks when required.</li> <li>Participate in vulnerability remediation and security improvement activities.</li> </ul> <strong>Compliance & auditing</strong><br> <ul> <li>Ensure infrastructure services comply with organizational standards and policies.</li> <li>Support ISO 27001, ISO 20000, and NIST-aligned initiatives.</li> <li>Maintain accurate infrastructure documentation and asset inventories.</li> <li>Ensure infrastructure configurations comply with security baselines and hardening standards.</li> </ul> <h4>Core competencies, knowledge and experience</h4> <ul> <li>5-8 years of experience in enterprise infrastructure projects.</li> <li>Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.</li> <li>Strong understanding of data center technologies and infrastructure architecture.</li> <li>Experience with virtualization, private cloud, and hybrid cloud platforms.</li> <li>Experience in server, storage, and backup technologies.</li> <li>Strong troubleshooting and analytical skills.</li> <li>Ability to work independently and within multidisciplinary delivery teams.</li> <li>Strong communication and customer-facing skills.</li> <li>Excellent command of English.</li> </ul> <h4>Must have technical / professional qualifications</h4> <strong>Virtualization & private cloud</strong><br> <ul> <li>VMware vSphere</li> <li>VMware Cloud Foundation</li> <li>Nutanix AHV</li> <li>OpenStack</li> <li>Microsoft Hyper-V</li> </ul> <strong>Hybrid & public cloud</strong><br> <ul> <li>Microsoft Azure</li> <li>Amazon Web Services</li> <li>Google Cloud Platform</li> </ul> <strong>Operating systems</strong><br> <ul> <li>Windows Server Administration</li> <li>Linux Administration</li> </ul> <strong>Storage technologies</strong><br> <ul> <li>SAN / NAS solutions</li> <li>Software defined storage</li> <li>Storage replication technologies</li> </ul> <strong>Backup & disaster recovery</strong><br> <ul> <li>Veeam Backup & Replication</li> <li>Commvault</li> <li>Disaster recovery solutions</li> </ul> <strong>Automation & scripting</strong><br> <ul> <li>PowerShell</li> <li>Python</li> <li>Terraform</li> <li>Ansible</li> </ul> <strong>Monitoring & IT operations</strong><br> <ul> <li>Infrastructure monitoring platforms</li> <li>ITIL processes</li> <li>Change management</li> <li>Incident management</li> </ul> <h4>Preferred certifications</h4> <ul> <li>Infrastructure & cloud</li> <li>VMware VCP</li> <li>Nutanix NCP</li> <li>Microsoft Azure Administrator</li> <li>AWS Solutions Architect Associate</li> <li>RHCSA / RHCE</li> <li>Service management</li> <li>ITIL Foundation</li> </ul> <h4>Not a perfect fit?</h4> <p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p> <p>Together we can.</p></p><p></p>

<p>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p> <p>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p> <p>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.</p> <p>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p> <h4>What you'll be doing</h4> <p>Our TA Associate is responsible for working closely with the Talent Acquisition Team to support on sourcing candidates and administering the recruitment process. The job holder is also responsible for ensuring candidates have a great experience throughout the process by regularly keeping in touch, following up and providing feedback.</p> <p>The TA Associate will also be responsible for our Trainee hiring needs by sourcing, screening and sharing candidates with the hiring managers and managing the Trainee’s journey throughout their time with the Group.</p> <h4>What you'll need to succeed</h4> <ul> <li>Work closely with the TA team to understand the job requirements</li> <li>Attend briefing meetings with recruiters and hiring managers as and when required</li> <li>Create engaging job adverts that attract applicants and share across all relevant job portals</li> <li>Create longlists of matching candidates to review with the TA team</li> <li>Screen and schedule interviews for relevant candidates</li> <li>Share feedback and updates with active candidates and recruiters</li> <li>Provide update reports and ensure systems compliance for each role</li> <li>Use relevant selection tools to assess candidates (including competency based interviews, assessment centres, psychometric evaluations and all other applicable tests)</li> <li>Develop, proactively, a pool of qualified candidates for critical roles as per TA team directions</li> <li>Ensure all applicants have a great candidate experience</li> <li>Interview and follow up referrals from management and employees</li> <li>Build networks and communities to source and pipeline candidates</li> <li>Provide support on other HR projects that include talent acquisition as and when required</li> <li>Participate in relevant projects and community activities as and when needed</li> <li>Provide reporting support on Excel, SAP, Power BI and other TA technology on a regular basis</li> <li>Liaise with internal HR stakeholders to collect any relevant TA data needed</li> <li>Take full ownership for the Trainee hiring process</li> <li>Sourcing and screening graduates for the Trainee positions</li> <li>Facilitating the interview and assessment process</li> <li>Ensure follow-up of the trainee’s experience with Trainee and Manager</li> <li>Collect feedback post-assignment</li> <li>Keep a central talent pool of Trainees to consider for permanent positions</li> </ul> <h4>What we can offer you</h4> <p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.</p> <p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p> <h4>Using GenAI in your application process</h4> <p>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p> <h4>We invite all applicants to apply</h4> <p>It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p> <p>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Technology and Tools Planning : Develop and execute technology and tools planning strategies that align with local, global, and regulatory standards. Network Security Architecture: Collaborate with architecture teams to ensure network security designs are compliant with security standards. Secure by Design (SBD): Oversee the Secure by Design initiatives from a cybersecurity perspective, ensuring all new designs comply with security standards New Products and Services: Evaluate and recommend new and emerging security products and technologies to enhance Vodafone public cloud security Portfolio Technology Management: Provide consultancy and manage customers (internal and external) requirements and provide them with recommendation, HLD, LLD and owns the implementation. Secure Public cloud: Ensure all Vodafone security controls are applied to our public cloud tiers (Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as a Service (SaaS)). Enterprise Business Services: Support enterprise business services, both cloud and non-cloud, ensuring robust security measures are in place. Capacity Planning: Maintain and expand capacity planning for all cybersecurity tools, ensuring scalability and efficiency.</p><p>Who you are</p><p>IT Network Security: Plan , design, implement and evaluate security-focused tools and services including project leadership roles to Vodafone IT Network Security and Vodafone Enterprise/public cloud Customers Review client requirements to identify their needs and build security technical offer with our partners Ensure that all streams running on the right track and fulfilling their main objectives. Optimize Network Quality: Provide Study of new Security Systems / Tools or Features. Study of new Security Systems / Tools or Features Develop and implement software tools to monitor the Security systems and to provide useful statistics, Trend Analysis using Historical data to capture the Subscriber behaviour/Profile across different seasons and occasions. Technology development: Alignment with Vodafone Group plans. Liaise with overall Technology Strategy. Cross function,support and communication: Manages Maintain a close liaison with all departments within Vodafone. Supports Marketing, product &amp; services, Radio and core in network connectivity and new services. Ensure projects and activities delivery with vendors on time and within allocated budget.</p><p>Role Requirements</p><p>B.Sc. Communication/Computer Engineering or Computer science is a must Minimum of 3 years experience in Network and Security positions preferred at least 2 years experience in systems integration or Managed Security Services in a top tier professional services firm Competencies: Excellent teamwork skills Results oriented, high energy, self-motivated Ability to manage expectations of stakeholders (internal and external clients) Strong communication and presentation skills Comfortable working in a project based / client serving model. Comfortable working with different internal and external entities (technical teams, Presales, Commercial and customers) Technical skills: Experience in NGFW, intrusion detection/prevention, WAF, Email security Deep Knowledge about Cyber Security Controls and awareness of global cyber security standards and compliance programs is a MUST. And/or experience in EDR, SIEM solutions and Endpoint security. And/or experience in design/implement/seize IAM, PAM, SSO, MDM solutions Preferred experience in technologies SOAR, UBA Experience in designing secure network architectures, virtualization technologies, identity and access management principles, application security, encryption technologies, DNS and web applications Basic knowledge with security compliance standards is a plus Good Knowledge with Cloud technologies and cloud security Good knowledge in payment solutions security Vendor Certification (Fortigate, Palo Alto, Forcepoint, F5, ) is a plus Deep understanding of business dynamics and the agility to adapt to changes quickly and effectively. Certifications: PCNSE is a plus Firewall Management: Fortinet NSE (Network Security Expert) or equivalent is a must Cisco Networking Certifications is a must.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>B.Sc. Communication/Computer Engineering or Computer science is a must</li><li>Minimum of 3 years experience in Network and Security positions</li><li>preferred at least 2 years experience in systems integration or Managed Security Services in a top tier professional services firm</li><li>Competencies: Excellent teamwork skills Results oriented, high energy, self-motivated Ability to manage expectations of stakeholders (internal and external clients) Strong communication and presentation skills Comfortable working in a project based / client serving model. Comfortable working with different internal and external entities (technical teams, Presales, Commercial and customers)</li><li>Technical skills: Experience in NGFW, intrusion detection/prevention, WAF, Email security</li><li>Deep Knowledge about Cyber Security Controls and awareness of global cyber security standards and compliance programs is a MUST.</li><li>And/or experience in EDR, SIEM solutions and Endpoint security.</li><li>And/or experience in design/implement/seize IAM, PAM, SSO, MDM solutions</li><li>Preferred experience in technologies SOAR, UBA</li><li>Experience in designing secure network architectures, virtualization technologies, identity and access management principles, application security, encryption technologies, DNS and web applications</li><li>Basic knowledge with security compliance standards is a plus</li><li>Good Knowledge with Cloud technologies and cloud security</li><li>Good knowledge in payment solutions security</li><li>Vendor Certification (Fortigate, Palo Alto, Forcepoint, F5, ) is a plus</li><li>Deep understanding of business dynamics and the agility to adapt to changes quickly and effectively.</li><li>Certifications: PCNSE is a plus</li><li>Firewall Management: Fortinet NSE (Network Security Expert) or equivalent is a must</li><li>Cisco Networking Certifications is a must.</li></ul><p></p></section>