Database Developer Jobs
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<span>Paid Media Specialist (Google Ads, Meta Ads & Performance Marketing) – Remote Job Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours Reports To: Marketing Director / Head of Growth About the Role At Pavago, one of our clients is hiring a Paid Media Specialist to own paid advertising strategy, campaign execution, and performance optimization across Google Ads, Meta Ads, and other digital advertising platforms.<br> This is not a campaign monitoring role.<br> You’ll be responsible for: Paid media strategy and execution Lead generation and customer acquisition Campaign optimization Budget management Landing page performance Data analysis and reporting You’ll work closely with marketing leadership to drive measurable business growth through continuous testing, optimization, and data-driven decision-making.<br> If you think in terms of CPL, CPA, ROAS, conversion rates, and revenue growth , this role is built for you.<br> What You’ll Own Google Ads Management Plan, launch, and optimize campaigns across: Google Search Display Performance Max (PMax) Local Services Ads (LSA) Manage: Keyword research Match types Negative keywords Bid strategies Ad copy Monitor budgets, campaign pacing, and daily performance.<br> Identify opportunities to improve efficiency and scale successful campaigns.<br> Meta Ads Management Build and optimize campaigns across: Facebook Instagram Manage campaigns focused on: Brand awareness Lead generation Remarketing Build and optimize: Custom audiences Lookalike audiences Retargeting campaigns Collaborate with creative teams to improve ad copy, imagery, video assets, and overall creative performance.<br> Landing Pages & Conversion Optimization Work with landing page platforms such as: Unbounce Instapage Similar tools Conduct A/B testing on: Headlines CTAs Forms Layouts Continuously improve landing page conversion rates through testing and optimization.<br> Performance Analysis & Reporting Build weekly and monthly performance reports.<br> Monitor: Cost Per Lead (CPL) Cost Per Acquisition (CPA) Return on Ad Spend (ROAS) Conversion Rate (CVR) Click-Through Rate (CTR) Identify trends, optimization opportunities, and performance issues early.<br> Present actionable recommendations backed by campaign data.<br> What Makes You a Strong Fit You think in business outcomes—not vanity metrics.<br> You treat advertising budgets like your own investment.<br> You proactively identify issues before they become problems.<br> You continuously test, optimize, and improve performance.<br> You stay current with advertising platform updates and industry trends.<br> You thrive in fast-paced, performance-focused environments.<br> You take ownership of campaign performance from strategy through optimization.<br> Required Experience & Skills Experience 3+ years of hands-on paid media management experience.<br> Proven experience managing: Google Ads Google Search Performance Max (PMax) Local Services Ads (LSA) Experience managing Meta Ads campaigns end-to-end.<br> Experience managing monthly advertising budgets of $50,000+ .<br> Core Skills Strong analytical and problem-solving abilities.<br> Proven ability to optimize campaigns based on performance data.<br> Experience managing multiple campaigns simultaneously.<br> Excellent written and verbal English communication skills.<br> Comfortable working independently in a remote environment.<br> Nice-to-Have Experience in: Home services B2B Local service businesses Familiarity with: HubSpot CallRail CRM platforms Call tracking systems Experience supporting: Multi-location businesses Franchise organizations Basic HTML and CSS knowledge for landing page updates.<br> What a Typical Day Looks Like Review paid media dashboards and campaign performance.<br> Optimize bids, budgets, audiences, and ad creatives.<br> Launch new Google and Meta campaigns.<br> Monitor campaign pacing and advertising spend.<br> Test new ad copy, creatives, and landing pages.<br> Analyze campaign data and identify optimization opportunities.<br> Prepare reports and growth recommendations.<br> Collaborate with marketing leadership on campaign priorities.<br> In short: You’ll drive profitable customer acquisition by continuously optimizing paid media campaigns, improving conversions, and maximizing return on advertising spend.<br> Key Metrics for Success (KPIs) Cost Per Lead (CPL) Cost Per Acquisition (CPA) Return on Ad Spend (ROAS) Conversion Rate (CVR) Click-Through Rate (CTR) Lead quality and revenue contribution Budget efficiency and campaign scalability Why Join Us?<br> Own paid media strategy across multiple advertising platforms.<br> Make a direct impact on lead generation and revenue growth.<br> Join a performance-focused environment with measurable outcomes.<br> Work with modern advertising tools and technologies.<br> Fully remote role with long-term growth opportunities.<br> Career progression into: Senior Paid Media Specialist Performance Marketing Manager Growth Marketing Manager Head of Paid Media Interview Process Initial Recruiter Screening Spark Hire Intro Video (3–5 minutes) Recruiter Interview Practical Assessment (Campaign Strategy & Optimization Scenario) Client Interview Offer & Onboarding What Happens After You Apply After submitting your application, you’ll receive an email invitation from Spark Hire to record a short 3–5 minute Intro Video .<br> This is the next step in our hiring process and can be completed whenever it’s convenient for you.<br> Rather than repeating your background across multiple screening calls, you’ll have one opportunity to introduce yourself, discuss your paid media experience, and highlight the results you’ve achieved.<br> Your video will be reviewed by the hiring team before moving to the next stage, helping streamline the interview process.<br> You can record your video as many times as you’d like before submitting it—only your final version will be reviewed.<br> Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after applying.<br> Apply Now If you’re passionate about paid media, enjoy optimizing campaign performance, and love turning advertising spend into measurable business growth, we’d love to hear from you.<br> Apply today and help drive high-impact marketing campaigns that generate real business results.<br></span> </div>
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<strong>TITLE: </strong>Health Senior Officer <br> <p><strong>TEAM/PROGRAMME: </strong>Program</p><br> <p>Operations, Health Team</p><br> <strong>LOCATION: </strong>Greater Cairo <br> <strong>GRADE</strong>: 3 <strong>CONTRACT LENGTH:Will be decided upon Doner's approval</strong> <br> <p><strong>CHILD SAFEGUARDING:</strong></p><br> <p>Level 2: <i><u>either</u></i> the post holder will have access to personal data about children and/or young people as part of their work; <i><u>or</u></i> the post holder will be working in a ‘regulated’ position (accountant, barrister, solicitor, legal executive); therefore, a police check will be required (at ‘standard’ level in the UK or equivalent in other countries).</p><br> <br> <p><strong>ROLE PURPOSE:</strong></p><br> <p>The Senior Project Officer will be responsible for leading the day-to-day implementation of health referral and case magnet activities, ensuring timely delivery, high quality, and full compliance with donor requirements. Working under the supervision of the Project Manager, this role requires strong coordination with internal stakeholders, healthcare providers, and public institutions to support community-level health activities and strengthen the resilience of public health systems serving refugees, migrants, and vulnerable host communities</p><br> <br> <p><strong>SCOPE OF ROLE:</strong></p><br> <p><strong>Reports to: </strong><i><strong>Project Manager</strong></i></p><br> <p><strong>Staff reporting to this post: </strong>+2 Health Officer +/- 4 medical coordinators</p><br> <br> <p><strong>Key Responsibilities</strong></p><br> <p><strong>1. Project Implementation & Coordination</strong></p><br> <ul> <li>Directly manage and supervise the health team, ensuring clear roles, balanced workloads, and effective coordination, while providing technical support as needed.</li> <li>Lead the implementation of Referral process, ensuring high-quality service delivery and compliance with stakeholder requirements.</li> <li>Oversee and strengthen all e-referral processes, ensuring efficiency, accuracy, and quality.</li> <li>Maintain and support in expanding the network of healthcare service providers, ensuring timely and cost-effective medical services, while identifying and highlighting any gaps or needs.</li> <li>Coordinate facility assessments, procurement of medical equipment, and healthcare provider training in line with assessment findings.</li> <li>Follow up on and supervise the operational progress of any implementation partners, if applicable</li> <li>Support and oversee the medical claims cycle, ensuring all payments are reviewed with high medical accuracy, processed on time, and fully supported by the required documentation.</li> <li>Respond to any inquiries related to the medical claims review process, both internally and externally.</li> <li>Support in tracking and monitoring cash advances, ensuring full alignment with SCI policies and procedures</li> </ul> <p><strong>2. Team Leadership & Staff Development</strong></p><br> <ul> <li>Provide regular coaching, mentoring, and performance feedback to Officers / Medical Coordinators, and CHWs.</li> <li>Facilitate team planning sessions to ensure alignment with project objectives and timelines.</li> <li>Support capacity building of team members in technical areas, SCI standards, safeguarding, and accountability<strong>.</strong></li> </ul> <p><strong>3. Technical Oversight & Quality Assurance</strong>.</p><br> <ul> <li>Set regular meetings with Medical Coordinators and volunteers to monitor service quality and beneficiary satisfaction.</li> <li>Ensure safeguarding, confidentiality, and data protection standards are applied in all activities.</li> </ul> <p><strong>4. Monitoring, Evaluation, and Reporting</strong></p><br> <ul> <li>Work closely with the MEAL team to track progress against project indicators, ensuring timely and accurate data collection from medical and psychosocial teams.</li> <li>Contribute to donor progress reports, case studies, and success stories.</li> <li>Participate in review and learning meetings to address implementation challenges and share lessons learned.</li> </ul> <p><strong>5. Stakeholder Engagement & Representation</strong></p><br> <ul> <li>Build and maintain effective relationships with local health authorities, UN agencies, NGOs, and community representatives.</li> <li>Represent the project in technical working groups, cluster meetings, and coordination forums as delegated by the Project Manager.</li> <li>Promote beneficiary participation and feedback mechanisms in both health and psychosocial activities<strong>.</strong></li> </ul> <p><strong>6. Risk Management & Compliance</strong></p><br> <ul> <li>Identify and escalate operational, security, or beneficiary safety risks to the Project Manager.</li> <li>Ensure all team members comply with SCI and donor policies, including health and safety, procurement, and safeguarding procedures.</li> <li>Support the Project Manager in resolving bottlenecks and implementing mitigation measures</li> </ul> <br> <strong>BEHAVIOURS (Values in Practice</strong>) <strong>Accountability:</strong> <br> <p>• holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values</p><br> <p>• holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.</p><br> <p><strong>Ambition:</strong></p><br> <p>• sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same</p><br> <p>• widely shares their personal vision for Save the Children, engages and motivates others</p><br> <p>• future orientated, thinks strategically and on a global scale.</p><br> <p><strong>Collaboration:</strong></p><br> <p>• builds and maintains effective relationships with their team, colleagues, Members and external partners and supporters</p><br> <p>• values diversity, sees it as a source of competitive strength</p><br> <p>• approachable, good listener, easy to talk to.</p><br> <p><strong>Creativity:</strong></p><br> <p>• develops and encourages new and innovative solutions •</p><br> <p>• willing to take disciplined risks.</p><br> <p><strong>Integrity:</strong></p><br> <p>• honest, encourages openness and transparency; demonstrates highest levels of integrity</p><br> <br> <p><strong>QUALIFICATIONS</strong></p><br> <p>• Bachelor’s degree of medicine with successful completion of medical residency. </p><br> <p>• Master’s Degree in a medical specialty/ health care management is highly preferred.</p><br> <br> <p><strong>EXPERIENCE AND SKILLS</strong></p><br> <p>• <strong>Essential</strong></p><br> <p>• Minimum <strong>5–7 years of professional experience</strong> in the medical field, preferably in emergency medicine, general medicine, surgery, or public health.</p><br> <p>• At least <strong>3–5 years of experience</strong> managing health projects, preferably with NGOs/ INGOs, UN agency, or humanitarian organization.</p><br> <p>• Demonstrated experience in project planning, implementation, monitoring, and reporting.</p><br> <p>• Strong report writing, documentation, and analytical skills.</p><br> <p>• Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.</p><br> <p>• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.</p><br> <p>• Strong interpersonal, communication, and coordination skills, with the ability to work effectively with diverse stakeholders.</p><br> <p>• Excellent command of written and spoken English.</p><br> <p>• <strong>Desirable</strong></p><br> <p>• Knowledge of Child Safeguarding, Protection, and humanitarian principles.</p><br> <p>• Previous experience working with refugees, asylum seekers, or other vulnerable populations.</p><br> <p>• Experience coordinating with government health authorities, UN agencies, and local or international NGOs.</p><br> <p>• Experience in emergency health response, health systems strengthening, or humanitarian programming.</p><br> <p>• Familiarity with donor compliance and reporting requirements (e.g., ECHO, EU, UN, USAID, or similar donors) is an asse</p><br> <br> <p><strong>Additional job responsibilities</strong></p><br> <p>The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.</p><br> <br> <p><strong>Equal Opportunities</strong></p><br> <p>The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.</p><br> <br> <p><strong>Child Safeguarding:</strong></p><br> <p>We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.</p><br> <br> <p><strong>Safeguarding our Staff:</strong></p><br> <p>The post holder is required to carry out the duties in accordance with the SCI anti-harassment policy</p><br> <br> <p><strong>Health and Safety:</strong></p><br> <p>The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.</p><br> <br> <strong>JD written by: Omar El. Noman</strong> <strong>Date: Augst 2026</strong> <br> <br> </div>
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<strong>Medical Coordinator</strong> <br> <strong>TEAM/PROJECT:</strong> Programme Operations, Health Team <strong>LOCATION: Cairo</strong> <br> <strong>GRADE</strong>: Grade 5 <strong>CONTRACT DURATION: </strong>pending doner approval <br> <p><strong>Child Safeguarding:</strong></p><br> <p>Level 3: the role holder will have contact with children and/or young people <i><u>either</u></i> frequently (e.g. once a week or more) <u>or</u> intensively (e.g. four days in one month or more or overnight) because they work in country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.</p><br> <br> <p><strong>ROLE PURPOSE:</strong></p><br> <p>The Medical Coordinator ensures the efficient provision of high-quality medical services in line with SCI guidelines. This includes overseeing the full referral cycle, monitoring health status and treatment progress for admitted cases, tracking service costs, and ensuring accurate reporting. Under the direct supervision of the Health Officer, the Medical Coordinator will closely follow up on admissions, service delivery, case progress, and discharge, and will provide timely field reports.</p><br> <br> <p><strong>SCOPE OF ROLE:</strong></p><br> <p><strong>Reports to</strong>: Health Officer</p><br> <br> <p><strong>KEY AREAS OF ACCOUNTABILITY</strong></p><br> <p>· Lead the full cycle of medical case management, including initial assessment, triage, referral to healthcare facilities, coordination of service delivery, follow-up, and reporting.</p><br> <p>· Conduct scheduled field visits to healthcare facilities to monitor patient progress, verify service quality, track costs, and maintain regular communication with provider focal points.</p><br> <p>· Prepare, review, and submit comprehensive admission, follow-up, and discharge reports, including medical details and cost breakdowns.</p><br> <p>· Ensure accurate data entry in all relevant data collection tools.</p><br> <p>· Provide timely updates and reports on elective cases admitted, discharged, and on patients still receiving care.</p><br> <p>· Track and record all cash payments, including any payments made to public hospitals when required.</p><br> <p><strong>General Responsibilities:</strong></p><br> <p>· Demonstrate leadership and compliance with all Save the Children policies and practices, including safeguarding, code of conduct, health and safety, and equal opportunities.</p><br> <p>· Promote children’s rights, well-being, and protection, particularly during emergencies, guided by humanitarian principles and the code of conduct.</p><br> <p>· Be prepared to support SCI’s emergency responses, showing flexibility and prioritizing assigned emergency tasks as needed.</p><br> <br> <p><strong>SKILLS AND BEHAVIOURS (Our Values in Practice)</strong></p><br> <p><strong>Accountability:</strong></p><br> <p>· Holds self-accountable for decisions, efficient resource management, achieving results, and role-modelling SCI values.</p><br> <p>· Holds the team and partners accountable, providing freedom and support to deliver, while applying appropriate consequences when needed.</p><br> <p><strong>Ambition:</strong></p><br> <p>· Sets ambitious and challenging goals for self and takes responsibility for personal development.</p><br> <p>· Shares a clear vision for SCI, motivating and engaging others.</p><br> <p>· Future-oriented, thinks strategically.</p><br> <p><strong>Collaboration:</strong></p><br> <p>· Builds and maintains effective relationships with team members, colleagues, partners, and external stakeholders.</p><br> <p>· Values diversity and views it as a source of strength.</p><br> <p>· Approachable, a good listener, and easy to communicate with.</p><br> <p><strong>Creativity:</strong></p><br> <p>· Develops and promotes innovative solutions.</p><br> <p>· Willing to take disciplined risks to achieve impact.</p><br> <p><strong>Integrity:</strong></p><br> <p>· Honest, open, and committed to transparency.</p><br> <br> <p><strong>QUALIFICATIONS AND EXPERIENCE</strong></p><br> <p>· Bachelor’s degree in medicine (MBBS/MBBCh) is required, with completion of the mandatory internship year and a valid medical license issued by the Ministry of Health.</p><br> <p>· A minimum of <strong>2–4 years of relevant clinical experience</strong> in hospitals, healthcare facilities, or other related medical settings is required.</p><br> <p>· Proven experience in <strong>medical case management</strong> is preferred.</p><br> <p>· Strong experience in coordinating and maintaining relationships with government authorities and relevant stakeholders is highly desirable.</p><br> <p>· Previous experience working with refugees, asylum seekers, or other vulnerable populations is considered an asset.</p><br> <p>· Excellent interpersonal, communication, and coordination skills.</p><br> <p>· Strong report writing and documentation skills in English.</p><br> <p>· Knowledge of child safeguarding principles and humanitarian standards is an advantage.</p><br> <ul> <li>Demonstrated commitment to Save the Children's values, vision, mission, and child safeguarding principles.</li> </ul> <br> <strong>Job updated: Augst 2026 By: Omar El. Noman</strong> <br> <br> </div>
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<p>Amazon is looking for a workplace, Health and Safety (WHS) Officer to add to the team: <br>Year-on-year, as we continue to grow, we need to work as smart as we can, to keep all our team members safe, fulfilled, motivated and empowered. To help us achieve this, we’re seeking a driven EHS Officer. With your Bias for Action, we’ll need you to step in and help drive health and safety across our fulfillment center in East Cairo<br>In this crucial WHS position, you’ll report to the WHS Manager.<br>Key job responsibilities<br>- Lead site risk assessment for current and new activities.<br>- Lead implementation of site specific WHS standards and guidelines. <br>- Lead implementation of site WHS objective and programs. <br>- Promote safe culture among employees by providing daily WHS content to shift briefing. <br>- Perform frequent site safety audits to identify all non-compliance equipment and/or processes at the site. Work with Operations team to implement solutions to eliminate exposure to these risks and prevent injury. <br>- Attending to incidents and occupational injuries cases on site. <br>- Guide and assist area managers on incident investigations, Austin write up and communication of lesson learned. <br>- Assisting Ops team in Austin follow up sheet and CAPA creation. Audit record-keeping practices and ensure Austin entries to be aligned with global WHS standards and local regulations. <br>- Ensure the PPE inventory at site and coordinate with procurement for order placement. <br>- Area Organisation (AO) weekly assignment, monitoring and support. <br>- Daily Powered Industrial Tool and Trailer Dock Release inspection and communications. <br>- Daily Action Tracking System monitoring and support. <br>- Participate in site management safety walk, provide insight into unsafe acts and conditions to management. <br>- Provide daily update to WHS Manager on objectives progress, incidents, AO ATS, network actions, etc). <br>- Preparation of WHS committee meeting agenda, MOM write up, ATS creation. <br>- Daily Permit to Work review and sign off. <br>- Lead on WHS related procurement and follow up. <br>- Preparing emergency response plans. <br>- Managing and conducting emergency drills. <br>- Managing preparation and training of emergency drills, prepare records. <br>- Heat Index establishment, monitoring and support. <br>- Provide support to site specific requests, unplanned events and activities. <br>- Conduct daily and weekly WHS audits, such as hazard waste room inspection, spill kit inspection, first aid room, etc.<br>- - WHS Experience/or WHS qualifications<br>- - Experience using Microsoft Word and Excel in a professional capacity<br>- - Bachelor’s degree in safety, environmental, ergonomics or a related field required.<br>- - NEBOSH & IOSH certified.<br>- - Experience implementing lean principles and process improvement in an operational environment.<br>- - Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy.<br>- - Good communicator - English & local language<br>- - Available to work flexible shifts including days, nights and/or weekends<br>- - 2+ years of growing responsibilities in safety and/or environmental programs in manufacturing, production, or service operations.<br>- - Ability to analyze accident data, new processes, and machinery for potential safety concerns and conduct job hazard and job safety analyses<br>- - Experienced in emergency response and currently holds First aid and CPR certificates.<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>
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<p><b>About Unilever</b><br><span>With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.</span><br><span>At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.</span></p><br><br><br><p><b>Job Purpose</b><br>Supply planning for approximately an assigned brand(s)/category, balance between the main factories in the network, and the associated production lines, plus Distribution Centers. Interface with material planners, plant scheduler, demand planner(s), assistant marketing managers, quality managers, and the Master Data team.<br>Manage the Planning systems.<br>Lead various initiatives that will demonstrate leadership, experience, and capability in role.<br><b>What Will Your Main Responsibilities Be</b></p><br><br><ul><li>Execute the supply planning process of inventory planning and the development of master production plan.</li><li>Key interface between demand planning, supply management, the factories, Strategic planning, and capabilities, and logistics/deployment.</li><li>Prepare Master Plan using SAP APO, and any other planning tools.</li><li>Manages and supports projects that are within the brand, i.e. innovations, renovations, transitions, capacity planning, and Value Improvement Programs.</li><li>Key member of the Category teams and Run Strategy reviews with the factories.</li><li>Responsible for SKU/Item setups with the Master Data teams, Factories, and other related parties.</li><li>Developing the supply plan to support the business objectives of the brand/category group, focused around the tactical window, while supporting the initiatives from the Strategic & Innovation teams.</li><li>Setting up new items/sku’s in SAP APO systems to model shipments and production.</li><li>Control inventory while protecting customer service through coordination with stock replenishment and operations.</li><li>Main interface between GTM Demand and the Manufacturing sites.</li><li>Establishing the means to plan and ensure smooth running of Supply Chain activities and manage contingencies across external and internal boundaries of the business.</li><li>Deliver required levels of customer service and are responsive to Market Changes and Brand Innovation.</li><li>Develop integrated systems to ensure timely and optimal material flow from procurement to inventory.</li><li>Driving delivery performance and stock levels within production environment and supporting multiple production sites, own and 3rd party warehouses whilst reducing business waste, generating cost savings, satisfying customer service and quality requirements through the implementation of warehousing strategy and the use of logistics providers and warehouse & distribution facilities.</li><li>Using UMS to minimize the losses.</li></ul><p><br><b>Experiences & Qualifications</b><br><b>WHAT YOU WILL NEED TO SUCCEED</b></p><br><br><ul><li>Bachelor’s degree in engineering.</li><li>2-4 years of work experience in Planning or Supply Chain experience</li><li>Proficiency in PC based software tools (Microsoft Office Suite), SAP, APO (preferred), Manugistics (not required), ESSBASE</li><li>Digital proficiency in PowerBI.</li><li>Strong interpersonal and communications skills.</li><li>Strong command of the English Language.</li></ul><br><p><span>Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.</span></p><br><br><br><br><p><span>Unilever is an organisation committed to equity, inclusion and diversity </span><span>to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bring</span><span>ing </span><span>their ‘Whole Self’ </span><span>to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey. </span></p><br><br><br> </div>
<p><b>Job Description</b> Overview Mechanical building services senior design engineer - Qualified with experience in MENA zone within industries of construction field (Plumbing, Fire Fighting) systems in design and supervision. A developing external profile and reputation, a desire and willingness to raise the profile of oneself and the Company. Willingness to contribute to and develop our technical knowledge networks. Mechanical engineer - Qualified with experience in MENA zone within industries of construction field ( Plumbing, Fire Fighting) systems in design and supervision. A developing external profile and reputation, a desire and willingness to raise the profile of oneself and the Company. Willingness to contribute to and develop our technical knowledge networks.</p><p>Your role Technically competent and ability to use engineering judgement independently to determine solutions. Prepare Design Drawings and calculations. Prepare Technical Reports and contractual documents of acceptable technical and presentational quality with minimum guidance. Apply new ideas/digital idea to improve solutions and processes to improve efficiency. Receive on the job technical training through performing tasks with minimum supervision. Good knowledge of work procedures and ensure work adheres to procedures. Responsible for completion of specifically assigned tasks to time and cost. Ability to lead junior engineers and delegate tasks. Able to work as reliable and pro-active member of the team, able to apply knowledge gained. Able to work on several projects, and to communicate clearly with a range of people, including making presentations. Flexible and enthusiastic; team player. Conversant with MS Office tools. Experience of working on MENA projects is a must. Supporting and mentoring, with the possibility of formal line management responsibilities. Opportunity to present your project work at company meetings or at conferences. A sound understanding of mechanical engineering principles and their application in (HVAC, Plumbing, Fire Fighting) and pumping stations. 8-10 years of experience, in the production of design documentations and drawings including optioneering reports and specifications of mechanical systems. Experience in producing design calculations of mechanical systems for (Plumbing, Fire Fighting). Familiar with working to design national and international codes as well as standards appropriate for (Plumbing, Fire Fighting) industry. Ability to produce hydraulic calculations for mechanical equipment, equipment datasheets/specifications and schedules. He/she should be conversant with various (Plumbing, Fire Fighting) mechanical equipment. Pipe sizing calculations, pump sizing calculations, tanks calculations, cooling loads calculations, static pressure calculations. General Arrangement drawings for piping and mechanical equipment. Isometric drawings. PCIDs, PFDs etc. Software - AutoCAD, Revit, Elite are essential and should have working knowledge of 3D Models etc such as Navis works.</p><p><strong>Desired Candidate Profile</strong></p><h2>About you</h2><ul><li>Excellent communication and listening skills.</li><li>Should be flexible and positive attitude.</li><li>Writing professional reports.</li><li>Identifies and communicates concerns to immediate Supervisor.</li><li>Discusses career goals and aspirations.</li><li>Able to draft responses to straight forward queries.</li><li>Acts in best interest of the team at all times.</li><li>Being able to adjust to changing priorities.</li><li>Willingness to share information and knowledge with team members.</li><li>Willing to participate and contribute to company social activities.</li><li>Displays appropriate levels of assertiveness.</li></ul><h2>Rewards & benefits</h2><p>Explore the rewards and benefits that help you thrive at every stage of your life and your career. This includes:</p><ul><li>Comprehensive life insurance coverage</li><li>Medical insurance for you and your dependents</li><li>Annual leave balance in accordance with local labour law</li><li>Flexible and hybrid work solutions</li><li>Opportunity for local and global internal transfers</li><li>Company gratuity scheme</li><li>Discretionary bonus program</li><li>Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition</li></ul><p>Seize every opportunity to sharpen your skills, expand your expertise, and be recognized for the impact you make.</p>
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<p><span>SUMMARY OF THE ROLE</span></p><br>We are looking for a proactive Production Planner to plan and optimize production to ensure customer demand is fulfilled while balancing inventory levels, production capacity, raw material and packaging availability, manpower, and cost efficiency. To ensure high service levels through effective scheduling and continuous collaboration with cross-functional teams.<br>This role will be based at our factory in 10th of Ramadan and will report to the Planning Manager.<p><b>Responsibilities:</b></p><br><ul><li><p>Develop and maintain production schedules based on customer demand, inventory targets, production capacity, and material availability.</p><br></li><li><p>Monitor and adjust production plans to ensure on-time delivery while responding to changes in demand, capacity, maintenance, or supply constraints.</p><br></li><li><p>Coordinate with Production, Purchasing, Sales, Customer Service, Warehouse, and Quality teams to ensure efficient production and timely order fulfillment.</p><br></li><li><p>Optimize inventory levels by balancing product availability with the reduction of excess, slow-moving, and obsolete stock.</p><br></li><li><p>Monitor planning performance, analyze key KPIs, and identify opportunities to improve planning efficiency and service levels.</p><br></li><li><p>Maintain accurate planning master data and support the Sales & Operations Planning (S&OP) process through capacity analysis and risk management.</p><br></li><li><p>Utilize planning systems and digital tools to improve scheduling accuracy, standardize processes, and drive continuous improvement initiatives.</p><br></li></ul><p><span>WHAT WE ARE LOOKING FOR AND WHAT WE OFFER</span></p><br><p><b>Requirements:</b></p><br><ul><li><p>Bachelor's degree in <span>Engineering or Supply Chain. </span></p><br></li><li><p>2–5 years of experience in production planning within a manufacturing environment.</p><br></li><li><p>Should be able to speak fluently in English and Arabic.</p><br></li><li><p>Proficiency in Microsoft Excel, Power BI, and ERP systems.</p><br></li><li><p>Strong analytical, organizational, and communication skills.</p><br></li></ul><p><b>Competencies We Look for:</b></p><br><ul><li><p>Acts on own initiative, makes things happen and accepts responsibility for the results</p><br></li><li><p>Adheres to company rules and procedures; executes plans with commitment and determination; achieves high quality results</p><br></li><li><p>Uses a methodical and systematic approach; plans ahead, defines clear priorities and allocates resources effectively</p><br></li><li><p>Quickly understands and analyzes complex issues and problems; comes up with sound and rational judgments</p><br></li><li><p>Communicates in a clear, precise and structured way; speaks with authority and conviction; presents effectively ·</p><br></li><li><p>Co-operates well with others; shares knowledge, experience and information; supports others in the pursuit of team goal</p><br></li></ul><p><b>What We offer: </b></p><br><ul><li><p>Competitive compensation and benefits</p><br></li><li><p>Continuous learning opportunities and training activities through on-the-job training and our in-house learning platforms.</p><br></li><li><p>Career development opportunities across multiple disciplines and geographies</p><br></li><li><p>Leaders who focus on engaging and enabling their team, proven by consistently high employee feedback scores</p><br></li><li><p>A supportive and inclusive company culture where you can be your authentic self</p><br></li><li><p>A focus on having fun together through team building and social activities.</p><br></li></ul><p><br><span><b>POSITION INFORMATION</b></span></p><br><p><b>Company:</b></p><br>El-Mohandes Jotun S.A.E.<p><br><b>Contract Type:</b></p><br>Fixed Term (Fixed Term)<p><b>Time Type:</b></p><br>Full time<p><span><b>CLOSING DATE (dd.mm.yyyy):</b></span></p><br>22.08.2026<p><span>WHO WE ARE</span></p><br>Jotun’s story in the MEIA region (Middle East, India and Africa) began in 1962, and has grown to include 18 legal entities committed to achieving success and growth of the Jotun Group. Throughout our history, we have focused on providing our employees with meaningful and challenging work, rewarding them through continued learning and development, underpinned by our values of Loyalty, Care, Respect and Boldness.El-Mohandes Jotun S.A.E., established in 1983, is one of the key markets within the MEIA region. With 2 production facilities, 3 warehouses and more than 350 employees, we aim to further strengthen Jotun’s position in Egypt through ambitious market growth plans that focus on innovation, efficiency and profitability.<p>Visit our Career Page to know more about life at Jotun.</p><br><p>Jotun’s company culture welcomes and values differences in people. Our more than 10,200 employees on all continents represent 90 nationalities, four generations and diversity of professions, gender, abilities, ethnicities, beliefs, cultures etc. We are committed to represent the societies we operate in, promoting equality, equity and zero-tolerance for discrimination.</p><br><p>If you are applying to a position and require any additional support in the interview process, please let us know how we can accommodate this. </p><br><p>If you think that this role is what you could be doing next, apply now!</p><br> </div>
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<br><p>Job Title:</p><br><br>Technical I, IT Operations<br><p>Job Description</p><br><br>We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.<br>The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<br>In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today’s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.<br>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.<br>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<br>Join us and be part of this journey towards greater opportunities and brighter futures.<p>As a Technical I, IT Operations specialist, you will help keep our IT environment running smoothly, securely, and efficiently across the network. Reporting to the IT Operations Manager, you will play a key role in system compliance, troubleshooting, service management, and day-to-day operational support while delivering a dependable experience for both internal and external clients.</p><br><br>Responsibilities<ul><li>Mount, install, and maintain switches and peripheral equipment in IDFs.</li><li>Perform hardware and software upgrades, ensuring antivirus definitions and system patches remain current.</li><li>Resolve break/fix issues for internal and external clients with a strong focus on timely service delivery.</li><li>Prepare and maintain accurate reports and records for hardware and software inventory.</li><li>Conduct safety and routine maintenance checks on IT equipment.</li><li>Clear trouble tickets and work orders promptly, with approximately 60%–70% of time focused on these activities.</li><li>Support service management functions, including incident and problem management.</li><li>Ensure compliance with SLA/SLO requirements while maintaining efficient and reliable IT operations.</li><li>Support global projects, automation efforts, and site transition activities.</li><li>Respond to high-severity issues with urgency, strong troubleshooting discipline, and compliance awareness.</li><li>Maintain detailed operational records, playbooks, asset inventory, and ticket resolution documentation.</li><li>Help drive high IT VOC scores by delivering reliable support in a 24/7 shift-based environment.</li><li>Complete all assigned, mandatory training within the timeframe provided.</li><li>Conduct and/or participate in regularly scheduled 1:1 meetings with your direct manager and/or direct reports.</li></ul>Qualifications<ul><li>1+ year of call center experience.</li><li>Fluent in English.</li><li>Strong IT service management and troubleshooting capabilities.</li><li>Excellent client coordination and project management skills.</li><li>Ability to work in compliance with ITIL and ISO standards.</li><li>Flexibility to work rotating and night shifts in a 24/7 environment.</li><li>Bachelor’s degree in Information Technology, Computer Science, or a related field is desirable.</li><li>CCNA, MCSA, SCCM, and BigFix certifications are preferred.</li></ul><br><br><p>Location:</p><br><br>EGY Cairo Egypt-Smart Village Building B2110<br><p>Language Requirements:</p><br><br><br><p>Time Type:</p><br><br>Full time<br> </div>
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<p><b>Job description</b> </p><br><p>At EY, we’re all in to shape your future with confidence.</p><br> <p>We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.</p><br> <p>Join EY and help to build a better working world.</p><br> <p><b>The opportunity</b></p><br> <p>EY is looking for a Senior Auditors to support our Cairo Audit team and help our clients meet their requirements by accurately reporting on financial statements and providing meaningful insights into accounting and reporting matters. </p><br> <p><b>Your key responsibilities</b></p><br> <p>As a member of the Audit team you will participate in audit engagements, working effectively as a team member, sharing responsibility, providing support, maintaining communication and updating senior team members on progress. You will also help prepare for meetings with target management teams, and participate in these meetings, assist in preparing reports and schedules that will be delivered to clients and other parties and develop and maintain productive working relationships with client personnel.</p><br> <p>Actively establishing internal and external relationships, and identifying and escalating potential business opportunities for EY will be essential, as well contributing to people initiatives, including recruiting and retaining assurance professionals. With a clear focus on anticipating and identifying risks, you'll escalate issues as appropriate. You'll confirm that the work delivered to clients is of high quality and is reviewed by the next-level reviewer.</p><br> <p><b>Skills and attributes for success</b></p><br> <ul><li>Pro- activity, accountability and results- driven people will flourish in this environment. </li><li>Dealing with competing priorities, understanding how to manage resources and communicating effectively are key skills. This will have a huge impact on those around you and help promote a positive work ethic.</li></ul> <p><b>Qualification & Experience</b></p><br> <ul><li>Strong academic record, including a degree or professional accounting qualification</li><li>At least four years of professional experience in external audit</li><li>Have strong academic record, including a degree or professional qualification, such as ACCA, CPA, CA</li><li>Have an experience with a Big 4 accounting firm</li></ul><p><b>What we look for</b></p><br> <p>We are interested in entrepreneurs who have the confidence to develop and promote a brand new strategic vision both internally and externally. You will be business savvy with a passion for innovation as well as the motivation to create your own EY journey.</p><br> <p><b>What we offer you </b></p><br> <p>At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.</p><br> <p>Are you ready to shape your future with confidence? Apply today.</p><br> <p>To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.</p><br> <p><b>EY | Building a better working world</b></p><br> <p>EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.</p><br> <p>Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.</p><br> <p>EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.</p><br><p>For further information, and to apply, please visit our website via the “Apply” button below. </p><br><br> </div>
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<p><span><strong>Some careers have more impact than others.</strong></span></p><br><br><p><span>If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.</span></p><br><br><br><p><span>HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.</span></p><br><br><br><p><span>We are currently seeking an experienced professional to join our team in the role of <strong>UKCS Agent</strong></span></p><br><br><br><br><p><span><strong>Principal responsibilities</strong></span></p><br><br><br><p><span><strong>Impact on the Business</strong></span></p><br><br><ul><li><span>Answers (or makes) phone calls from our HSBC customers in a polite and friendly way, instilling customer confidence and resolving customer’s issues at first contact where possible.</span></li><li><span>Delivers what is promised in line with customer expectations</span></li><li><span>Offers value added products and services based on customer needs analysis and ensures customer understanding of those products</span></li></ul><br><p><span><strong>Customers / Stakeholders </strong></span></p><br><br><ul><li><span>Provides excellent customer service to basic inbound customer calls by keeping up to date on training and internal communications</span></li><li><span>Generating customer loyalty through strong knowledge of key products and services</span></li><li><span>Owns and resolves issues and understands how and when to escalate</span></li></ul><br><p><span><strong>Leadership & Teamwork </strong></span></p><br><br><ul><li><span>Acts as a role model for our Group Values and Behaviours (Open, Connected, Dependable), supporting colleagues and customers to deliver superior customer service through these values</span></li><li><span>Values diversity amongst team</span></li></ul><br><p><span><strong>Operational Effectiveness & Control </strong></span></p><br><br><ul><li><span>Knowledge of Group compliance, Operational Risk and SOX (Sarbanes- Oxley Requirements) for RBWM Centres</span></li><li><span>Maintains HSBC internal control standards</span></li></ul><ul><li><span>Awareness of all elements of Operational Risk associated with the role in compliance to SOX for contact centres</span></li></ul><br><p><span><strong>Requirements</strong></span></p><br><br><ul><li><span>Must be university graduate in any discipline</span></li><li><span>Must be proficient language(s) required by the process</span></li></ul><ul><li><span>Open to working flexible shifting schedules</span></li><li><span>Must be flexible, customer centric and have the ability to thrive in a team environment seeking feedback and open to development</span></li><li><span>Takes pride in delivering what is promised in line with the customer and service expectations</span></li><li><span>Wants to do a good job,is concerned about getting it right for the customer and checks everything is in order</span></li><li><span>Ability to work in a high-volume, fast paced environment is required</span></li><li><span>Proficiency with personal computers and basic software packages and specialised applications</span></li><li><span>Excellent communication skills and is polite and friendly at all times</span></li><li><span>Displays patience and empathy</span></li></ul><br><br><p><span>Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.</span></p><br><br><br><p><span>The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role. HSBC Group reserves its position with regard to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed, and/or if relevant, on an ongoing basis. For more information about the enhanced vetting for this role please contact the recruiter for this role.</span></p><br><br><br><p><span><strong>You’ll achieve more when you join HSBC.</strong></span></p><br><br><br><p><span>HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”</span></p><br><br><br><p><span>Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.</span></p><br><br><br><p><span><strong>***Issued By HSBC Electronic Data Processing (Egypt) private LTD***</strong></span></p><br><br><br> </div>
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<span>Envision Employment Solutions is currently looking for Senior SAP FICO Implementation Consultant for one of our partners, a leader in the Consulting & Technology Services !<br> Objective: We are seeking an experienced Senior SAP FICO Implementation Consultant to lead the design, configuration, and delivery of SAP Finance and Controlling solutions.<br> In this role, you will work closely with business stakeholders and cross-functional teams to implement, optimize, and support SAP FICO solutions that enhance financial processes and drive operational efficiency.<br> Responsibilities: Lead and manage SAP FICO implementation projects from initiation to post-implementation support, ensuring adherence to project timelines, budgets, and quality standards.<br> Collaborate with cross-functional teams, including business stakeholders, IT teams, and external vendors, to gather business requirements and design SAP FICO solutions that align with organizational goals.<br> Conduct detailed analysis of existing business processes and systems to identify gaps and opportunities for process optimization and automation.<br> Configure and customize SAP FICO modules to meet business requirements, including General Ledger accounting, Accounts Payable, Accounts Receivable, Asset Accounting, Cost Center Accounting, Profit Center Accounting, and Internal Orders.<br> Perform data migration activities, including data extraction, cleansing, and transformation, to ensure smooth transition from legacy systems to SAP FICO.<br> Develop and execute comprehensive test plans, including unit testing, system integration testing, and user acceptance testing, to validate the functionality and performance of SAP FICO solutions.<br> Provide end-user training and support during the implementation phase and post-implementation to ensure successful adoption of SAP FICO systems and processes.<br> Troubleshoot and resolve complex issues and system defects related to SAP FICO modules, working closely with technical teams and SAP support to identify root causes and implement appropriate solutions.<br> Stay current with SAP FICO best practices, industry trends, and advancements in technology, and proactively recommend process improvements and system enhancements to optimize financial operations.<br> Mentor and guide junior team members, sharing your knowledge and expertise in SAP FICO implementation methodologies, tools, and techniques.<br> Bachelor’s degree in finance, accounting, or a related field.<br> An advanced degree is a plus.<br> Minimum of 6 years of hands-on experience in SAP FICO implementation, configuration, and support.<br> Fluency in English is a must.<br> French or German is an advantage.<br> Soft skills – Stakeholder management, workshop facilitation, change management.<br> Strong expertise in SAP Finance (FI) and Controlling (CO) modules, including experience with submodules such as General Ledger, Accounts Payable, Accounts Receivable, Asset Accounting, Cost Center Accounting, Profit Center Accounting, and Internal Orders.<br> Proven experience in leading end-to-end SAP FICO implementation projects, including requirements gathering, solution design, configuration, testing, and user training.<br> In-depth knowledge of financial accounting principles and business processes, coupled with the ability to map business requirements to SAP FICO functionalities.<br> Proficient in SAP FICO configuration, including chart of accounts, company code settings, fiscal year variants, document types, posting keys, and other relevant configuration elements.<br> Strong understanding of integration points between SAP FICO and other SAP modules (e.<br>g., MM, SD) and the ability to collaborate effectively with cross-functional teams.<br> Excellent analytical and problem-solving skills, with the ability to identify, analyze, and resolve complex issues related to SAP FICO.<br> Solid project management skills, including the ability to prioritize tasks, manage multiple priorities simultaneously, and deliver projects on time and within budget.<br> Strong communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels of the organization.<br> SAP FICO certification is highly desirable.<br></span> </div>
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<span>Envision Employment Solutions is currently looking for Senior SAP FICO Implementation Consultant for one of our partners, a leader in the Consulting & Technology Services !<br> Objective: We are seeking an experienced Senior SAP FICO Implementation Consultant to lead the design, configuration, and delivery of SAP Finance and Controlling solutions.<br> In this role, you will work closely with business stakeholders and cross-functional teams to implement, optimize, and support SAP FICO solutions that enhance financial processes and drive operational efficiency.<br> Responsibilities: Lead and manage SAP FICO implementation projects from initiation to post-implementation support, ensuring adherence to project timelines, budgets, and quality standards.<br> Collaborate with cross-functional teams, including business stakeholders, IT teams, and external vendors, to gather business requirements and design SAP FICO solutions that align with organizational goals.<br> Conduct detailed analysis of existing business processes and systems to identify gaps and opportunities for process optimization and automation.<br> Configure and customize SAP FICO modules to meet business requirements, including General Ledger accounting, Accounts Payable, Accounts Receivable, Asset Accounting, Cost Center Accounting, Profit Center Accounting, and Internal Orders.<br> Perform data migration activities, including data extraction, cleansing, and transformation, to ensure smooth transition from legacy systems to SAP FICO.<br> Develop and execute comprehensive test plans, including unit testing, system integration testing, and user acceptance testing, to validate the functionality and performance of SAP FICO solutions.<br> Provide end-user training and support during the implementation phase and post-implementation to ensure successful adoption of SAP FICO systems and processes.<br> Troubleshoot and resolve complex issues and system defects related to SAP FICO modules, working closely with technical teams and SAP support to identify root causes and implement appropriate solutions.<br> Stay current with SAP FICO best practices, industry trends, and advancements in technology, and proactively recommend process improvements and system enhancements to optimize financial operations.<br> Mentor and guide junior team members, sharing your knowledge and expertise in SAP FICO implementation methodologies, tools, and techniques.<br> Bachelor’s degree in finance, accounting, or a related field.<br> An advanced degree is a plus.<br> Minimum of 6 years of hands-on experience in SAP FICO implementation, configuration, and support.<br> Fluency in English is a must.<br> French or German is an advantage.<br> Soft skills – Stakeholder management, workshop facilitation, change management.<br> Strong expertise in SAP Finance (FI) and Controlling (CO) modules, including experience with submodules such as General Ledger, Accounts Payable, Accounts Receivable, Asset Accounting, Cost Center Accounting, Profit Center Accounting, and Internal Orders.<br> Proven experience in leading end-to-end SAP FICO implementation projects, including requirements gathering, solution design, configuration, testing, and user training.<br> In-depth knowledge of financial accounting principles and business processes, coupled with the ability to map business requirements to SAP FICO functionalities.<br> Proficient in SAP FICO configuration, including chart of accounts, company code settings, fiscal year variants, document types, posting keys, and other relevant configuration elements.<br> Strong understanding of integration points between SAP FICO and other SAP modules (e.<br>g., MM, SD) and the ability to collaborate effectively with cross-functional teams.<br> Excellent analytical and problem-solving skills, with the ability to identify, analyze, and resolve complex issues related to SAP FICO.<br> Solid project management skills, including the ability to prioritize tasks, manage multiple priorities simultaneously, and deliver projects on time and within budget.<br> Strong communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels of the organization.<br> SAP FICO certification is highly desirable.<br></span> </div>
<p><h4>Position summary</h4>
<p>Assist and support management and the leadership team with handling and resolving human resources issues. Assist employees with internal and external transfer requests and procedures. Monitor and assist managers/supervisors with hiring processes and issues. Coordinate and conduct applicant drug screens, reference checks, background checks, motor vehicle checks, and social security number verification. Maintain applicant flow, drug screen, orientation, and transfer request logs. Create and maintain new hire and personnel files and enter them into human resources information systems. Assist with orientation of new employees. Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's). Support processing and maintenance of payroll records in accordance with policies and procedures, as necessary. Inform human resources management of issues related to employee relations within the division or property. Create and maintain filing systems. Generate human resources data reports as necessary. Answer phone calls and record messages. Create and type office correspondence using computer. Serve as human resources subject matter expert and participate on project teams. Train new hires on human resources processes, programs, policies, information systems, etc.</p>
<p>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p>
<h4>Preferred qualifications</h4>
<p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p>
<p><strong>Related work experience:</strong> At least 1 year of related work experience.</p>
<p><strong>Supervisory experience:</strong> No supervisory experience.</p>
<p><strong>License or certification:</strong> None.</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p>
<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers.</p><p></p>
<p><h4>Key responsibilities / What you do:</h4>
<p>The Claims Management – Tracking Officer is responsible for monitoring all direct claims received from providers in line with Nextcare standards. This role ensures that Nextcare’s operational standards are met with maximum productivity and efficiency.</p>
<p>Regularly review and track claims from providers, including these key duties:</p>
<ul>
<li>Verify claim submissions for completeness.</li>
<li>Confirm adherence to the required submission formats, such as general and detailed statements of account.</li>
<li>Perform initial checks comparing the count of physical claims received against the statement.</li>
<li>Provide timely feedback for corrections, missing information, or format discrepancies.</li>
<li>Organize received claims into batches according to standards and deliver physical claims to the Retrospective team.</li>
<li>Maintain accurate documentation, feedback, and endorsements for the following:</li>
<li>Communicate directly with providers if claims lack information or do not follow submission standards; if unreachable, escalate to provider OPS for support.</li>
<li>Return claims with incomplete administrative details to the provider.</li>
<li>Direct providers not registered on TATSH to the MPM team for setup.</li>
</ul>
<h4>Key requirements / What you bring:</h4>
<ul>
<li>Bachelor’s degree.</li>
<li>0 to 2 years of management experience preferred in the healthcare industry (TPA, insurance companies, hospitals, medical centers, or pharmacies).</li>
<li>Physically capable of performing assigned duties.</li>
<li>Legal authorization to work in the country of operation.</li>
<li>Proficiency in MS Office (Excel, Word, Outlook, PowerPoint) and strong internet navigation and research skills.</li>
</ul>
<h4>What we offer:</h4>
<p>Our employees are vital to our success, and we value each individual’s unique needs and ambitions, supporting their personal and professional growth.</p>
<p>We empower you to take charge of your development through a wide range of courses and targeted programs, all within a global environment that encourages international mobility and career advancement.</p>
<p>We prioritize your health and wellbeing by offering Work Well programs that promote peace of mind and provide flexibility to help you achieve a better work-life balance.</p>
<h4>Key benefits / What we offer:</h4>
<p>Our employees play an integral part in our success as a business. We appreciate that each of our employees is unique and has unique needs and ambitions, and we enjoy being a part of their journey.</p>
<p>We are there to empower and encourage you with your personal and professional development, ensuring that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression are encouraged.</p>
<p>Caring for your health and wellbeing is a key priority for us. This is why we build Work Well programs to provide you with peace of mind and give the flexibility in planning and arranging for a better work-life balance.</p>
<p>Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow, and shape a better future for our customers.</p>
<p>We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in.</p>
<p>We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, or sexual orientation. Join us. Let's care for tomorrow.</p>
<p>Note: Diversity of minds is an integral part of Allianz' company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities, and geographies. Therefore, the company encourages its employees to be motivated in gaining varied skills from different positions and to collect experiences from across Allianz Group.</p></p><p></p>
<p><h4>Join us</h4>
<p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p>
<h4>Role profile</h4>
<ul>
<li>Digital and technology projects</li>
<li>Work in an agile environment with different teams (Development, Product, Operations, and Design) to assure the QA coverage</li>
<li>Plan, deploy, and manage the testing activities for any given engagement</li>
<li>Drive improvement in test methodologies and technologies for test automation, reporting, traceability, and defect management</li>
<li>Use the agreed test tools, trackers, and environments to execute the test scripts and create all test deliverables and results</li>
<li>Ensure each product release meets well-defined high quality standards</li>
<li>Support the career development of test engineers</li>
</ul>
<p>An agile, experienced team. You will work in a flex open space, with a scrum master to help guide the process and a product owner to represent the business’ needs.</p>
<h4>Competences & requirements</h4>
<ul>
<li>Excellent communication, interpersonal, and presentation skills</li>
<li>Manage a QA team for the development and execution of test cases</li>
<li>Drive testing automation, scripting, and regression testing utilizing offshore test automation engineers</li>
<li>Track and analyze support and field regression data to identify new policies and procedures necessary to ensure high quality releases</li>
<li>Engineering or computer science background is a must</li>
<li>6+ years of relevant QA experience</li>
<li>Superior analytical skills, including strong ability to identify and solve ambiguous problems</li>
<li>1-2 years of people management experience</li>
</ul>
<p><strong>Technologies and tools you’ll work with and need to know:</strong> Agility, TDD, Automation, Continuous Integration, ALM, Jira, Confluence, Selenium, Appium, DevOps.</p>
<h4>Not a perfect fit?</h4>
<p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p>
<h4>What's in it for you</h4>
<ul>
<li>Working with latest technologies. We will give you something to brag about outside!</li>
<li>Agile ways of working</li>
<li>A company culture that balances between being a well-established global corporate and a dynamic startup</li>
<li>Various channels to learn from; cool tech talks, rich online trainings, LinkedIn learnings and more</li>
<li>Working opportunity with global teams. Yes! You might as well travel to meet them</li>
<li>A space for you to innovate; yearly innovation hackathon</li>
</ul>
<h4>Who we are</h4>
<p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p>
<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds, and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued, and included.</p></p><p></p>
<h2 class="h5">Job description</h2>
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<p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client is a leading provider of third-party logistics (3PL) solutions, helping businesses streamline warehouse operations, fulfillment, and value-added services. As their operations continue to grow, they are seeking a <strong>Production Planner</strong> to coordinate customer demand with warehouse production activities while ensuring efficient planning, scheduling, and operational execution across multiple client accounts.</p><br>Role Overview<p>The <strong>Production Planner</strong> will be responsible for translating customer demand into actionable production schedules that align with warehouse capacity and operational priorities. The <strong>Production Planner</strong> will coordinate forecasts, manage work orders, communicate with customers and internal teams, monitor production progress, and support continuous process improvements through data analysis and AI-enabled workflows. This role is ideal for someone with experience in production planning, logistics, or supply chain operations who enjoys coordinating cross-functional teams and optimizing warehouse performance.</p><br>Location<p><strong>Fully Remote | </strong>9:00 AM - 5:00 PM EST</p><br>Key ResponsibilitiesProduction Planning & Scheduling<ul><li><p>Communicate directly with customers to gather inbound and outbound forecasts.</p><br></li><li><p>Consolidate customer requirements into standardized production plans.</p><br></li><li><p>Translate customer demand into daily and weekly production schedules.</p><br></li><li><p>Create and maintain production schedules based on customer priorities and warehouse capacity.</p><br></li><li><p>Coordinate kitting, packaging, assembly, and other value-added service activities.</p><br></li></ul>Work Order & Operations Coordination<ul><li><p>Open and close work orders throughout the production lifecycle.</p><br></li><li><p>Monitor production progress and ensure all required components are available before production begins.</p><br></li><li><p>Coordinate with Operations teams to communicate changing customer priorities.</p><br></li><li><p>Ensure warehouse activities remain aligned with production schedules and customer expectations.</p><br></li></ul>Customer Communication<ul><li><p>Follow up with customers regarding production requirements, forecasts, and project updates.</p><br></li><li><p>Build strong customer relationships through proactive, professional communication.</p><br></li><li><p>Provide timely updates regarding production timelines and operational changes.</p><br></li></ul>Reporting & Continuous Improvement<ul><li><p>Track production KPIs and operational performance.</p><br></li><li><p>Leverage AI tools to improve forecasting, reporting, documentation, and operational efficiency.</p><br></li><li><p>Identify opportunities to standardize processes and improve planning accuracy.</p><br></li><li><p>Support continuous improvement initiatives across warehouse operations.</p><br></li></ul>QualificationsExperience<ul><li><p><strong>3+ years</strong> of experience in production planning, supply chain, logistics, inventory planning, or operations coordination.</p><br></li><li><p>Previous experience within a 3PL, distribution, warehouse, or manufacturing environment.</p><br></li><li><p>Experience creating and managing production schedules.</p><br></li><li><p>Experience using ERP systems, Warehouse Management Systems (WMS), or production planning software.</p><br></li><li><p>Experience supporting B2B and Direct-to-Consumer operations is preferred.</p><br></li><li><p>Experience with demand forecasting, inventory planning, and work order management is preferred.</p><br></li></ul>Skills<ul><li><p>Advanced Microsoft Excel skills.</p><br></li><li><p>Strong understanding of production planning and warehouse operations.</p><br></li><li><p>Experience with ERP systems and Warehouse Management Systems.</p><br></li><li><p>Strong analytical and organizational skills.</p><br></li><li><p>Ability to manage multiple projects and priorities simultaneously.</p><br></li><li><p>Experience using AI tools for forecasting, reporting, documentation, or process improvement is preferred.</p><br></li><li><p>Strong problem-solving and process improvement mindset.</p><br></li><li><p>Ability to collaborate effectively across Operations, Warehouse, and Customer-facing teams.</p><br></li></ul>What Success Looks Like<ul><li><p>Accurate production schedules consistently align customer demand with warehouse capacity.</p><br></li><li><p>Customer relationships are strengthened through proactive communication and timely follow-up.</p><br></li><li><p>Work orders are efficiently managed while maintaining inventory and component readiness.</p><br></li><li><p>Cross-functional collaboration keeps production projects on schedule.</p><br></li><li><p>Data, forecasting, and AI tools improve planning accuracy and operational efficiency.</p><br></li><li><p>Operational bottlenecks are anticipated and resolved through proactive planning and communication.</p><br></li></ul>Opportunity<p>This is a fantastic opportunity to join a growing third-party logistics organization where you'll play a key role in connecting customer requirements with warehouse operations. As the <strong>Production Planner</strong>, you'll help optimize production schedules, improve operational efficiency, and contribute to continuous process improvements while working in a collaborative, fast-paced logistics environment.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>
<h2 class="h5">Job description</h2>
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<span>Job Description</span><p><b>Are You Ready to Make It Happen at Mondelēz International?</b></p><br><p><b>Join our Mission to Lead the Future of Snacking. Make It Matter.</b></p><br><p>This is an exciting role where you will learn to use market insights and data analysis to work with different partners to start and shape new market trends. You will support the development and execution of sourcing strategies for spend categories and support the continuous improvement and standardization of the strategic sourcing processes</p><br><p><b>How you will contribute</b></p><br><p>You support spend category teams to develop and execute sourcing strategies for specific spend categories. To excel in this role, you interact with cross-functional stakeholders to manage spend and market analytics (for example, conducting “make or buy” analyses). You also generate insights from bid events, prepare supplier negotiation materials, support project execution and supplier relationship management, and drive controls and compliance.</p><br><p><b>What you will bring</b></p><br><p>A desire to drive your future and accelerate your career with experience and knowledge in:</p><br><ul><li>Procurement</li><li>Data Analytics – ability to analyze and visualize large amounts of data</li><li>Supply market analysis experience preferred</li><li>Project management</li><li>Negotiating, influencing and building collaborative relationships</li></ul><p><b><u>More about this role</u></b></p><br><p><b>What you need to know about this position:</b></p><br><p>The Sourcing Manager - Marketing Agencies is a member of the AMEA (Asia, Middle East & Africa) Marketing Agencies Procurement team, which is part of the Global Marketing & Sales Procurement organization.</p><br><p>The role is an individual contributor role. It reports into the Sr. Sourcing Manager - Marketing Services, who leads the AMEA Marketing Services Procurement team.</p><br><p>This role is in charge of:</p><br><ul><li>strategic sourcing for all Marketing Services (e.g. advertising/creative services, advertising production, brand PR, influencer marketing services, endorsements, brand activation, insights & analytics) for 1 or 2 Mondelēz Business Units (BUs) preferably MENAP & 1 or 2 regional category responsibility out of entire Mktg Services scope</li><li>coordination of strategic sourcing initiatives at AMEA level for a given type of Marketing Services</li></ul><p><b>What extra ingredients you will bring:</b></p><br><ul><li>Supplier relationship and performance management.</li><li>Internal stakeholder management.</li><li>Deliver on annual targets on savings and cash-flow improvement.</li><li>Understand Mondelēz current and future business needs in assigned BUs and translate them into deliverables for this role and overall, for the Procurement function.</li><li>Lead/contribute to industry analyses and supplier analyses as required.</li><li>Lead implementation of global/regional sourcing initiatives in the assigned BUs.</li><li>Lead local sourcing initiatives and negotiations as required.</li><li>Put contracts in place.</li><li>Ensure compliance with Mondelēz policies.</li></ul><p><b>Education / Certifications:</b></p><br><ul><li>Experience in Strategic Sourcing of Services, ideally Marketing Services.</li><li>Master or Post-Graduate Degree, ideally in Business Administration or any related field.</li></ul><p><b>Job specific requirements:</b></p><br><ul><li>Minimum 7-9 years of experience in Strategic Sourcing roles.</li><li>Multiple years of experience in managing suppliers.</li><li>Multiple years of experience in partnering with and influencing senior internal stakeholders.</li><li>Experience working in a multinational (ideally global) and multicultural environment.</li><li>Experience working in a matrix organization and collaborating with different functions.</li><li>Excellent communication skills in English, both written and oral</li></ul><p><b>Travel requirements:</b></p><br><p><b>None</b></p><br><p><b>Work schedule:</b></p><br><p><b>Full-Time</b></p><br>&#xa;&#xa;No Relocation support available<span><b>Business Unit Summary</b></span>Mondelēz International in the Middle East, North Africa and Pakistan serves the Middle East and Africa markets as well as Australia, New Zealand, the UK and Canada. Headquartered in Dubai, UAE, we have more than 2600 employees working across seven plants and six commercial offices; we make, bake, sell and deliver our products to customers. We are market leaders in key snacking categories with iconic global and local brands including Cadbury Dairy Milk chocolate, Milka, Oreo and belVita biscuits, Barni Cakes,Tang powdered beverage, Chiclets and Trident gum and Halls candy. <p>Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.</p><br><b><span>Job Type</span></b>RegularSourcingProcurement </div>
<h2 class="h5">Job description</h2>
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<p>Overview We Are PepsiCo PepsiCo is a leading name in North Africa’s food and beverage industry, where our products are enjoyed by consumers daily across the region. We offer a robust portfolio of beloved brands like PEPSI, SEVEN-UP, DORITOS, CHEETOS and CHIPSY, designed to cater to the tastes and preferences of consumers. With a focus on local sourcing, production, and distribution, PepsiCo provides essential support to local economies and partners closely with communities throughout the region. Guiding Vision and Regional Impact PepsiCo’s vision aligns with our global goal to be the Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). This strategic transformation is committed to sustainable growth by putting people and the planet at the heart of our operations. In North Africa, this includes initiatives in responsible sourcing, waste reduction, and water conservation. Our regional programs empower local talent, boost employment, and provide support for local agriculture, particularly through partnerships with farmers and suppliers. Empowering Our People and Communities Our dynamic teams drive the PepsiCo culture in North Africa, embracing diversity and collaboration to solve local challenges and create innovative products. We are dedicated to fostering an inclusive workplace, one where every individual feels valued and empowered to be themselves. This commitment extends beyond our employees to positively impact the communities we serve, striving for shared growth and a healthier, more sustainable future for all. Diversity and Inclusion Commitment PepsiCo stands firmly behind our global commitment to diversity, equality, and human rights. We are proud to be an equal opportunity employer, ensuring a fair and welcoming workplace for all, regardless of age, gender, religion, disability, or any other characteristic. Our dedication to inclusion strengthens our workforce and helps drive our business forward, enriching both PepsiCo and the communities in North Africa. Responsibilities Financial Reporting Ensure foreign payment accuracy recording in accordance with PepsiCo P2P policies and US GAAP Lead IBM team financial deliverables in AP from a technical perspective and meet reporting requirements as per agreed DTP (Desktop Procedures) Support GRIR aging in order to ensure the accuracy of financial statement presentation Clear & solve all aged foreign payment balances & foreign vendor reconciliation Conduct a monthly physical count in the HQ safe/ IPG on the cash and checks and share the results Performance Management reviews Track and follow up the flow of invoices of foreign payment between Scanning department and IBM to make sure all scanned invoices were received from IBM Track Invoices Approval Q and support in clearing its issue to facilitate its payment Reviewing of vendor master data on SAP and ensuring accuracy, reviewing the vendor payment terms in master file Issue the MO checks for the employee end of service and review and sign them to be delivered to the personal Audit & Compliance Support both external and internal audit on foreign AP related requests Ensure business compliance with Statutory, Legal and Taxation requirements, PepsiCo corporate and local business policies & procedures, and ethical business practices Partner with BPO (Business process Owner) and CO (Control Owner) in GCS and Fraud risk assessment, monitoring self-testing and remediation of failures. Update GCS for the following C&B process Ensure timely closure of Internal audit remediation and track progress Identify scope for process improvements and interventions from time to time to achieve process simplification / better controls / process standardization / accounting / outsourcing i.e. ICM/& Concur. Qualifications 2+ years’ experience in Accounting Results oriented, takes initiatives to get things done and work under pressure. Excellent communication skills. Good knowledge of and experience with finance and accounting issues. High level of interpersonal skills to work effectively with, for and through others. Ability to relate to all levels throughout the corporation Bachelor of Accounting/Finance subject.</p> </div>
<h2 class="h5">Job description</h2>
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<p><span><span><span>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.</span></span></span></p><br><br><p><span><span><span>Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.</span></span></span></p><br><br><p><span><span><span><b>We connect. We inspire.</b></span></span></span></p><br><br><p>The British Council is seeking a highly professional and customer-focused <strong>Customer Service and Sales Officer</strong> to join its Customer Management team. This role plays a key part in delivering an outstanding customer experience while supporting the organisation’s English and Examinations business objectives.</p><br><br><p>Acting as an ambassador for the British Council, the post holder is responsible for providing accurate information and high-quality service to customers and students across multiple channels. The role involves guiding customers throughout their journey, from initial enquiry through to registration, ensuring a consistent and seamless experience aligned with corporate standards and global customer service strategy.</p><br><br><p>In addition, the role contributes to achieving agreed sales and conversion targets by proactively engaging with prospective customers, understanding their needs, and promoting relevant products and services. The post holder will maintain strong relationships with customers, utilise CRM systems effectively, and support business growth through informed and professional interactions.</p><br><br><p>Working collaboratively with internal stakeholders, the Customer Service and Sales Officer will support the delivery of teaching and examinations services, ensure accurate data management, and uphold the highest standards of compliance, safeguarding and financial processes. The role requires the ability to manage competing priorities in a fast-paced environment while maintaining attention to detail and service excellence.</p><br><br><p>The ideal candidate will demonstrate strong communication and organisational skills, a results-oriented mindset, and a commitment to delivering high-quality customer service within a target-driven environment. This is an excellent opportunity to contribute to a purpose-led organisation that builds connections, understanding and trust through education and cultural relations.<br></p><br><br>Further information<p><strong>Contract Type</strong> – one year fixed term contract<br><strong>Pay Band</strong> - 4/H<br><strong>Salary</strong> - 16,667 EGP<br><strong>Job type</strong> – Full-time <br><strong>Location </strong>– Agouza Office, Cairo, Egypt<br><strong>Closing Date</strong> – Monday, 3rd of August 2026</p><br><br> <br><br><p><span><span><span>A connected and trusted UK in a more connected and trusted world.</span></span></span></p><br><br><p><span><span><span><b>Equality, Diversity and Inclusion Statement</b></span></span></span></p><br><br><p><span><span><span>We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.</span></span></span></p><br><br><br><p><span><span><span><b>Safeguarding Statement</b></span></span></span></p><br><br><p><span><span><span>The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.</span></span></span></p><br><br><p><span><span><span>If you experience any difficulties with submitting your application, please email <u>askhr@britishcouncil.org</u></span></span></span></p><br><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>As a Sr. Specialist, CX Process Improvement, you will lead the design, development, and continuous improvement of Standard Operating Procedures (SOPs) across Customer Care. You'll drive process efficiency using Lean Six Sigma methodologies, delivering measurable improvements in customer experience and cost to serve. You will own improvement programs end-to-end from problem definition through execution, measurement, and iteration across strategic, operational, and quick-win project tiers. This role is hands-on and cross-functional. You will act as a gatekeeper for new market initiatives and service launches reviewing requirements, mapping to policies, designing SOPs, and cascading changes through Knowledge management. You will also drive agent empowerment by formulating business cases and feature requests, liaising with Product and Tech through delivery and configuration, and connecting frontline operational insights to product decisions.</p><p>WHAT S ON YOUR PLATE?</p><ol><li>SOP Design & Development: Create high-level blueprints and process maps to identify bottle necks and streamline handoffs Develop comprehensive SOPs that streamline processes, enhance quality, and are clear, concise, and actionable Act as gatekeeper on new market initiatives and service launches review requirements, map to policies, design SOPs, and cascade to Knowledge change management Ensure consistency and cross-functional alignment in documentation across markets and lines of business.</li><li>Program Ownership: Take full ownership of assigned CX-PI programs define the problem, design the improvement, run pilots, roll out at scale, and iterate using the DMAIC cycle Ensure programs drive measurable improvements in experience and cost Continuously optimise programs through structured testing and feedback loops Anticipate risks, track performance rigorously, and adjust course quickly when results do not meet expectations Document program playbooks so they can be repeated and scaled across markets</li><li>Agent Empowerment & Product: Formulate business cases and feature requests based on operational insights and voice of customers and agent feedback Liaise with Product and Tech teams through delivery, configuration, and deployment of new features Configure new features and adjust SOPs accordingly to reflect system changes Connect frontline agent needs to product decisions, ensuring tools and systems support resolution quality Sr. Specialist, CX - Process Improvement</li><li>Communication: Share improvement results in a structured, proactive way with leadership and markets Present root cause analyses and recommendations persuasively to senior stakeholders Capture learnings from each program and circulate them as best practices to raise the bar across the CX function</li><li>Stakeholder Management: Partner with SSC, local markets and, Product (DH & talabat product) teams to align on priorities and unblock execution Provide the right data and context to help product and tech teams make decisions and prioritize projects with highest impact Escalate blockers and hold stakeholders accountable, while focusing primarily on enabling execution and driving cross-functional alignment on process changes</li></ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>5+ years of experience working in contact centers - Demonstrated experience in AI projects with partial or full automation projects - Demonstrated experience applying Lean Six Sigma or equivalent process improvement methodologies - Experience leading projects end-to-end, including timelines, deliverables, and stakeholder communication - SOP creation and process mapping proficiency strong experience developing, maintaining, and visualizing processes using tools like Visio, Figma, Miro, or similar - Critical thinking and data analysis proficiency to identify root causes and drive decisions - Ability to lead workshops and influence without authority across cross-functional teams - Strong written and verbal communication; ability to communicate complex analysis simply and persuasively</p><p></p></section>