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Job description<br>Ready to boost your personal development on a fast-growing team? Interested in having an impact on big-name companies and hidden champions? Then Simon-Kucher is the right place for you! Become a pioneer of the digital transformation and support us as a (Senior) Quality Assurance Engineer on the Simon-Kucher Engine team.<br>Simon-Kucher & Partners is a global consulting firm specializing in Top Line Power®, which encompasses strategy, marketing, pricing, and sales. Our work is built on evidence-based, practical strategies for profit improvement via the top line. Simon-Kucher & Partners is regarded as the world's #1 pricing advisor and thought leader.<br>We are looking for new colleagues to join our fast-growing Simon-Kucher Engine team as (Senior) Quality Assurance Engineer!<br>How you will create an impact<br>Ensuring delivery of high-quality software solutions to our customers Ensuring quality from beginning by reviewing software requirements Defining a test strategy for our solutions and implement this strategy together with the product and engineering team Helping the engineering team in identify, reproducing and solving quality issues Preparation of test reports<br>About you<br>You have a bachelor’s or master’s degree in computer science, or a related field> 4 years of working experience in software quality assurance and academic degree in computer science or similar domain Thorough understanding of software testing methodologies, QA tools and agile principles Ability to understand business requirements and translate them into test cases Test automation experience using respective tools (e.g. Playwright, Selenium, Cypress, JMeter) Experience with databases and writing SQL queries is preferred. Familiar with JIRA or other similar platforms Capable of running functional tests whether manual or automated Capable of running non-functional tests like performance and security ISTQB certificate is preferred Professional level written and spoken English, German is a plus Strong critical-thinking and problem-solving skills, including ability to “think outside the box”Agile mindset<br>What makes us special<br>Advance your career with exciting professional opportunities in our thriving company with a startup feeling Add to your experience with our projects that focus on growth, have a positive impact, and truly matter Voice your unique ideas in a corporate culture defined by our entrepreneurial spirit, openness, and integrity Broaden your perspective with our extensive training curriculum and learning programs (e.g. Linked In Learning) Speak your mind in our holistic feedback and development processes (e.g. 360-degree feedback) Enjoy our benefits, such as hybrid working, daycare allowance, corporate discounts, and wellbeing support (e.g. Headspace) Satisfy your need for adventure with our opportunities to live and work abroad in one of our many international offices See another side of your coworkers at our frequent employee events and highly anticipated World Meeting and Holiday Party<br>About Simon-Kucher<br>Simon-Kucher is a global consultancy with more than 2,000 employees in 30 countries. Our sole focus is on unlocking better growth that drives measurable revenue and profit for our clients. We achieve this by optimizing every lever of their commercial strategy – product, price, innovation, marketing, and sales – based on deep insights into what customers want and value. With nearly 40 years of experience in monetization topics of all kinds, we are regarded as the world’s leading pricing and growth specialist.<br>We believe in building a culture that embraces diversity, equity, and inclusion, creating an environment in which our people feel valued, are able to be themselves and feel their contribution matters. If we get that right, remarkable things will happen; people will grow faster, innovate, feel valued, and create better outcomes for everyone – our people, our clients and, of course, our business.<br>Have we sparked your interest? Check out our video and our website. Please submit your application exclusively via the “Apply now”-button! <br>Better growth starts here. With you.
At Sana Commerce, we're committed to creating an inclusive environment because we know our diverse workforce is one of our greatest strengths.<br><br>B2B commerce is evolving fast and Sana Commerce is built to lead it. We help manufacturers, distributors, and wholesalers create seamless digital buying experiences that strengthen customer relationships and drive real business growth.<br><br>We're on a mission to become the go-to commerce platform for B2B companies navigating complexity at scale. That means constantly pushing the boundaries of what's possible in ERP-integrated commerce and building a team bold enough to get us there.<br><br>At Sana Commerce, we’re looking for a Head of Financial Planning & Analysis (FP&A) to help shape how we plan, measure, and support our business as we continue to grow globally.<br><br>You’ll play a critical role in driving financial planning and modelling, strengthening our reporting and data foundations, and shaping pricing and commercial decisions. Leading across FP&A, pricing and deal desk, revenue controlling, and credit control, you’ll turn financial insights into better business decisions while building a more automated and scalable finance function.<br><br>Why This Role Matters<br><br>This role holds the model the company plans with, the prices it sells at, the cash it collects and the support the whole business relies on-reporting to the VP Finance, with regular exposure to the CEO. What you’ll get:<br><br>The opportunity to make an impact at a fast-growing Saa S scale-up; A global and customized onboarding program (9,1/10 rated by previous hires); Working closely with global leaders on strategic initiatives;A hybrid working model - 3 days from the office, 2 days from home;<br><br>Job Description<br><br>What you'll be doing:<br><br><br>Planning & financial modelling<br><br>Own the integrated financial model-P&L, cash, headcount and ARR bridge-as the single source of truth for budget, reforecast and long-range plan. Lead the annual budget and the rolling reforecast cycle, with clear version control and assumption logs. Build driver-based models linking pipeline, conversion, price, volume, churn and headcount to revenue, margin and cash. Own the business case and pricing model for every new product coming through-volume, price, margin, cannibalisation and launch cash requirement. Run scenario and sensitivity analysis on the decisions that matter pricing moves, hiring plans, market entry, partner models and M&A. Own Saa S unit economics and cohort modelling-ARR, NRR/GRR, churn, CAC, CAC payback, CLTV, gross margin and Rule of 40. Pricing & monetisation<br><br>Own the pricing and packaging framework: list price architecture, editions, modules, pricing metrics and the rules that govern them. Lead the annual price review, indexation and uplift strategy-quantify revenue, margin and churn impact before go-live and track it after. Build the pricing evidence base: elasticity, willingness-to-pay, competitive benchmarking and margin-by-deal analysis. Own discount governance and the deal desk-approval matrix, floor prices, margin thresholds and exception handling. Track realised price against list price-the price waterfall-and drive recovery of identified leakage Ensure pricing decisions are executable in CPQ, billing and the ERP. Finance operations & organisational support<br><br>Own the finance support function across the organisation, acting as the key finance partner for Sales, Customer Success and Delivery on deal structures, project control, revenue, margins and commission data. Ensure high-quality and timely support while identifying root causes and continuously automating operational finance processes. Drive the shift from manual processing toward more scalable, analysis-focused ways of working. Reporting & data<br><br>Own company-wide management reporting, including the monthly pack and weekly dashboards, ensuring leadership works from one trusted set of numbers. Manage the Data Analyst and own the finance data layer across ERP, billing, CRM and BI, maintaining clear definitions, reconciliation and data quality. Turn variance analysis into actionable insights that support better business decisions. Revenue controlling, credit control & governance<br><br>Own revenue and credit control, including collections, DSO, performance controlling, OPEX, and revenue recognition under IFRS 15, while maintaining strong financial controls and data integrity. Partner with Sales and Customer Success to balance cash collection with customer relationships, while continuously improving revenue operations and finance processes across O2C and R2R. Leadership & scope<br><br>Lead and develop the FP&A, pricing, revenue controlling and credit control team plus the data analyst. Work cross-functionally across Finance, Commercial, Product, Delivery and Operations, influencing without direct authority. <br><br>Qualifications<br><br>What you’ll bring:<br><br>8+ years in FP&A, controlling or commercial finance, with experience in Saa S, technology or manufacturing-a recurring-revenue background is preferred, and manufacturing or distribution is equally welcome given the customers we serve. Genuinely hands-on. you have run a close, chased a debtor and fixed a broken report yourself, and you are happy to do so again before you build the team that does it. A process and automation mindset-you see a manual step and want it gone; comfortable with ERP, billing and BI tooling and with specifying what should be automated. Demonstrable ownership of pricing and packaging in B2B Saa S-you have set prices, defended them and measured the result. Advanced financial modelling-driver-based, scenario and cohort-with strong Excel plus a planning or BI tool. Controlling discipline and working knowledge of revenue recognition under IFRS 15; credit control experience is a plus. <br><br>Additional Information<br><br>Our values <br><br>At Sana Commerce, our values guide everything we do: <br><br>Champions of Our League – We balance quick wins with long-term success. Supercharge Our Customers – We help our customers succeed by continuously improving their digital commerce experience. Determined to Grow – We embrace challenges and keep raising the bar. Bold Together – We achieve more by supporting one another. Job descriptions don’t cover everything. Even if you do not meet every single requirement, we have ambitious plans and we value experienced professionals who share our vision and look forward to growing with us. If you believe your background is a strong match, we strongly encourage you to apply and include your motivation.
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<b>Job Description</b><span>Overview</span><p>The Project & Programme Services (PPS) team is a critical component of the Global Project & Programme Management Office (GPMO). The team delivers predictable and efficient project performance management, reporting, and business intelligence across global portfolios. Operating from the Global Technology Centre (GTC) in India, PPS provides cost‑efficient, agile, and scalable programme services using an onshore–offshore delivery model. Our ambition is to become the global leader in Programme Management Services by building a future-ready, digitally enabled, high-performing team. </p><br><span>Your role</span><p><i>Responsibilities</i></p><br><ul><li>We are seeking a skilled resource with Planning & Project Controls experience to support the successful delivery of critical Projects in Process, Manufacturing & Production Industry, Energy, Pharma, Infrastructure and Transportation sector. The ideal candidate will bring expertise in sectors mentioned utilizing advanced scheduling tools to ensure projects are delivered on time, within scope, and aligned with global standards and requirements </li><li>Responsibility as Senior Engineer / Engineer II – Project Control for larger, more complex global projects relating to highways, rail, infrastructure, residential and other markets; including pre and post project controls. </li><li>Ensure that the Atkins Realis processes are applied from bidding and project set up, through to project execution and closure. </li><li>Collaborate with Project Management team to produce Cost Breakdown Structure based on project Work Breakdown Structure to setup governance requirements in discussion with the Project Manager/s. </li><li>Prepare process and tools to carry out pricing estimates based on project stakeholders’ input. </li><li>Track and analyze the project costs including budgets, commitments, actuals, accruals, forecasts, contingencies analysis. </li><li>Proactively engage regularly with project stakeholders to gather their inputs and get agreement. </li><li>Demonstrate continuous improvement, automation, lean techniques to bring consistency and efficiencies across projects, programmes and portfolios in project controls, cost and schedule management. </li><li>Produce forecasts of total project costs, annual costs, and monthly cash flow costs and provides variance analysis and explanations. Carries out an earned value and project performance analysis of the project on a periodic basis. </li><li>Monitor, control and analyse the project cost and schedule information, identify variances and bring these to the attention of the Project Manager with possible alternatives. Prepare specific reports to facilitate challenge and analysis to meet the project’s specific needs. </li><li>Produce and issue cost reports to the client and project team, including key project indicators. </li><li>Develop, manage, revise, and update integrated detailed project schedules including all phases of project execution. </li><li>Proactively analyze project schedules including comparing cost/resource curves to actuals, tracking float consumption, and change order impact analysis to ensure compliance with contract requirements. </li><li>Support Project managers on proactively raising early warnings and preparing change orders to be submitted to the clients and updates to project controls specific documents </li><li>Supply chain management to support contract preparation and meet fair payment requirements </li><li>Support Risk identification and reporting. </li><li>Demonstrate leadership skills in guiding and mentor junior staff to meet delivery requirements. </li><li>Expertise in Power BI/Data Analytics </li><li>Ability to analyze and understand large sets of data (turn this analysis into Actionable steps) and develop customized ad hoc reports. Create dashboards and interactive visual reports using Power BI. </li><li>Identify key performance indicators (KPIs) with clear objectives and consistently monitor those. Create relationships between data and develop tabular and other multidimensional data models. </li><li>Analyze current ETL process, define and design new systems. Redefine and make technical/strategic changes to enhance existing Business Intelligence systems. Design, develop and deploy business intelligence solutions as per needs. Use of filters and graphs for better understanding of data. </li><li>Stakeholder & Client Engagement </li><li>Collaborate with multidisciplinary team, project managers, engineering teams, contractors, and clients. </li><li>Serve as the primary point of contact for Project planning & project controls-related discussions. </li><li>Ensure alignment of all stakeholders on planning, scheduling, and cost objectives. </li><li>Participate in client meetings, steering committees, and cross‑functional reviews. </li><li>Maintain strong working relationships to support successful project outcomes. </li></ul> <span>About you</span><p><i>Requirements</i></p><br><ul><li>Bachelor’s degree preferred in Civil Engineering, Construction Management, Building Technology or related field. </li><li>Minimum 6 -12 years of relevant experience in cost control, preferably in major EPCM projects. </li><li>Professional fluency in English & French, with strong report writing, presentation, and communication skills. </li><li>Strong understanding of earned value concepts and calculations. </li><li>Proficiency in cost management tools such as Ecosys and report preparation skills. </li><li>Practiced in Cost Breakdown Structure (CBS). </li><li>Proficient in Budget/Cost Control, Cash flow & Contingency management. </li><li>Proficient in Cost Change Control. </li><li>Extensive Enterprise Project Management experience. </li><li>Exceptional organizational skills and the ability to quickly adapt to changing environments and requirements. </li><li>Certified Estimating Professional, Certified Cost Professional, Certified Schedule Professional, Project Management Professional or equivalent credential(s).</li><li>Expert in Microsoft Power BI. </li><li>Expertise in O365 Apps. </li><li>Good to have automation skills using Visual Basic or any other s/w.</li></ul><span>Rewards & benefits</span><p>Explore the rewards and benefits that help you thrive – at every stage of your life and your career.</p><br><p>This includes:</p><br><ul><li>Comprehensive life insurance coverage</li><li>Medical insurance for you and your dependents</li><li>Annual leave balance in accordance with local labour law</li><li>Flexible and hybrid work solutions</li><li>Opportunity for local and global internal transfers</li><li>Company gratuity scheme</li><li>Discretionary bonus program</li><li>Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition</li></ul><p>Seize every opportunity to sharpen your skills, expand your expertise, and be recognized for the impact you make.</p><br><span>About AtkinsRéalis</span><p>We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people.</p><br><p>Find out more.</p><br><b>Worker Type</b>Employee<b>Job Type</b>Regular<p><span><i>At </i></span> <i><span>AtkinsRéalis</span></i><span><i>, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. </i></span></p><br> </div>
Customer Experience Specialist – Bilingual (Fluent in Spanish & English) | Cairo, Egypt
Customer Service
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<p><strong>About Agoda</strong></p><br><p>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.&nbsp;&nbsp;</p><br><p>&nbsp;</p><br><p>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.</p><br><p>&nbsp;</p><br><p>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.</p><br><br><p>&nbsp;</p><br><p><strong><span>Our Purpose – Bridging the World Through Travel</span></strong><span>&nbsp;</span></p><br><p><span>We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy,&nbsp;understanding&nbsp;and happiness.</span><span>&nbsp;</span></p><br><p><span>We are a skillful,&nbsp;driven&nbsp;and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.</span><span>&nbsp;</span></p><br><p><span>At Agoda, we believe our people are our strength. We work hard and have fun, and we choose people who are dedicated to making things great.</span><span>&nbsp;</span></p><br><p><span>&nbsp;</span></p><br><p><strong><span>Get to Know Our Team</span></strong><span>&nbsp;</span></p><br><p><span>Agoda’s Customer Support Team understands that travel can be an everchanging environment. That is why we provide in-person, real-time help around the clock and in&nbsp;16&nbsp;languages.&nbsp;No matter the issue, we present the best of Agoda’s values to each and every customer with multiple support channels and a strong desire to serve.&nbsp;Certainly,&nbsp;doing more than answering phone calls or replying to emails, our specialists actively look for ways to improve our&nbsp;customer’s&nbsp;experience. We quickly adapt to challenges by collaborating with other teams and experimenting on everything we can. This has allowed us to develop new and effective products that produce meaningful results and continue to drive Agoda’s business performance. Our Customer Support Team serves a daily role in contributing to&nbsp;a core&nbsp;strength and service of Agoda with&nbsp;a clear vision&nbsp;and a focus on efficient and satisfying customer support.</span><span>&nbsp;</span></p><br><p><span>&nbsp;</span></p><br><p><strong><span>The Opportunity</span></strong><span>&nbsp;</span></p><br><p><span>As a Customer Experience Specialist in&nbsp;</span><span>Cairo, Egypt,</span><span>&nbsp;supporting&nbsp;</span><span>Spanish and English</span><span>, you will:</span><span>&nbsp;</span></p><br><ul><li><span><span>Build strong problem-solving and communication skills that open doors to many future roles</span></span><span>&nbsp;</span></li></ul><ul><li><span><span>Support customers and partners from multiple countries and cultures, gaining truly global experience</span></span><span>&nbsp;</span></li></ul><ul><li><span><span>Join a data-driven, fast-learning team that experiments, improves, and shares feedback openly</span></span><span>&nbsp;</span></li></ul><p><span>&nbsp;</span></p><br><p><strong><span>In This Role, You Will</span></strong><span>&nbsp;</span></p><br><ul><li><span><span>Deliver outstanding service to guests and partners via phone, email, and chat</span></span><span>&nbsp;</span></li></ul><ul><li><span><span>Handle a high volume of inquiries&nbsp;</span><span>and deliver</span><span>&nbsp;</span><span>accurate</span><span>,&nbsp;</span><span>timely</span><span>&nbsp;resolutions</span></span><span>&nbsp;</span></li></ul><ul><li><span><span>Take end-to-end ownership of booking issues (</span><span>e.g.</span><span>&nbsp;</span><span>changes, cancellations, payments, and other&nbsp;</span><span>customer queries</span><span>)</span></span><span>&nbsp;</span></li></ul><ul><li><span><span>Work towards a</span><span>chiev</span><span>ing</span><span>&nbsp;individual and team KPIs (</span><span>e.g.</span><span>&nbsp;</span><span>quality, productivity, customer satisfaction,&nbsp;</span><span>etc.</span><span>)</span></span><span>&nbsp;</span></li></ul><ul><li><span><span>Develop&nbsp;</span><span>expertise</span><span>&nbsp;across multiple Agoda product</span><span>&nbsp;lines</span><span>&nbsp;(e.g., Accommodation, Flights, Activities), with training to support different customer segments and services over time</span></span><span>&nbsp;</span></li></ul><ul><li><span><span>Apply Agoda policies and procedures in a fair and consistent way</span></span><span>&nbsp;</span></li></ul><ul><li><span><span>Collaborate with Team Leaders, Managers, and other teams to resolve complex or unusual cases</span></span><span>&nbsp;</span></li></ul><ul><li><span><span>Safeguard customer data and&nbsp;</span><span>maintain</span><span>&nbsp;strict confidentiality at all times</span></span><span>&nbsp;</span></li></ul><ul><li><span><span>Work r</span><span>otat</span><span>ional</span><span>&nbsp;shifts (including mornings, evenings, and nights) to support a 24/7 global operation</span></span><span>&nbsp;</span></li></ul><ul><li><span><span>As part of a rotating shift schedule,&nbsp;</span><span>you’ll</span><span>&nbsp;occasionally work weekends and public holidays,&nbsp;</span><span>planned in advance</span><span>&nbsp;with your team</span></span><span>&nbsp;</span></li></ul><ul><li><span><span>Enjoy Agoda’s&nbsp;</span><span>Hybrid work model,&nbsp;</span><span>i.e.</span><span>&nbsp;</span><span>primarily work-from-home, with on-site collaboration days&nbsp;</span><span>roughly&nbsp;</span><span>1</span><span>&nbsp;week out of</span><span>&nbsp;every 8 weeks (details may vary by location)</span></span><span>&nbsp;</span></li></ul><p><strong><span>Core Skills and Competencies</span></strong><span>&nbsp;</span></p><br><ul><li><span><span>Strong customer focus and a genuine desire to help others</span></span><span>&nbsp</span></li></ul> </div>
Brand Manager – Abano di Parma Mamiba Group | Remote | Full-Time<br>The Opportunity<br>Mamiba is launching Abano di Parma, an exceptional Italian coffee brand, into the retail market across Egypt, the Middle East, and Africa. This is a rare chance to build a premium, luxury coffee brand from the ground up in a dynamic, underserved region.<br>As Brand Manager, you'll own the regional strategy for Abano di Parma—defining its positioning, storytelling, and market entry across multiple countries. You'll blend the brand's authentic Italian heritage with regional insights to create something genuinely cool that resonates in Cairo, Dubai, Casablanca, and beyond.<br>What You'll DoBrand Strategy & Positioning Develop and execute the regional brand strategy for Abano di Parma across Egypt, the broader Middle East, and Africa Define brand positioning, messaging pillars, and visual identity guidelines that reflect the brand's Italian premium quality and cool factor Conduct market research and competitor analysis to identify opportunities and carve out a unique space in the coffee category Build a 12–24-month brand roadmap with clear milestones, campaign themes, and market expansion phases<br>Campaign & Content Creation Plan and execute integrated campaigns across digital and offline channels (social media, retail, events, partnerships) Develop brand storytelling that celebrates Abano di Parma's Italian origins, craftsmanship, and lifestyle positioning Create marketing assets, promotional materials, and content calendars that maintain brand consistency while adapting to local markets Collaborate with creative agencies, photographers, and partners to produce high-quality visual and written content<br>Digital & Retail Presence Oversee social media strategy and community management (Instagram, Tik Tok, Facebook, etc.) Monitor brand performance metrics, engagement, and customer sentiment; optimize campaigns based on data Support retail partnerships, in-store branding, and point-of-sale materials Manage digital platforms (website, e-commerce, online ordering) to ensure seamless customer experience<br>Cross-Functional Leadership Partner with sales teams to align brand messaging with go-to-market strategies Work with product and design teams on packaging, product launches, and brand innovation Coordinate with Mamiba's broader teams to ensure brand integration across touchpoints Manage external vendors, agencies, and partners; brief and oversee deliverables<br>Market Insights & Reporting Track brand health metrics (awareness, perception, loyalty, market share) Analyze market trends, consumer behavior, and competitor moves Provide monthly/quarterly reports on brand initiatives, campaign performance, and strategic recommendations Identify opportunities for market expansion, new segments, or product line extensions<br>What We're Looking For Core Skills Brand Strategy: Proven ability to develop positioning, messaging strategies, and brand guidelines that stick Marketing & Campaign Planning: Experience building integrated campaigns across digital, retail, and events Storytelling & Content: Strong copywriting and creative thinking—you can craft narratives that feel authentic and compelling Digital Marketing: Social media management, analytics, and the ability to optimize based on performance data Market Research & Analysis: Comfort with consumer insights, competitor analysis, and data-driven decision-making Cross-Functional Collaboration: Ability to partner effectively with sales, product, design, and external teams Project Management: Strong organizational skills and ability to juggle multiple initiatives in a remote setting<br>Experience5–8+ years in brand management, marketing strategy, or related roles (ideally in FMCG, luxury goods, food & beverage, or hospitality) Experience launching or rebranding premium products in regional or international markets Familiarity with the Middle East, African, or emerging markets is a major plus Track record of building brand awareness and loyalty in competitive categories Education Bachelor's degree in Marketing, Business, Communications, or a related field MBA or advanced marketing certification is an asset Personal Qualities Passionate about coffee, food culture, and lifestyle brands Creative problem-solver with a keen eye for detail and quality Comfortable working remotely and managing time independently Excited about building something from scratch in a growing market<br>Why Join Mamiba?<br>Growth trajectory: Mamiba is entering retail after 20 years in B2B; this role is foundational to long-term success Regional scope: Work across multiple markets (Egypt, ME, Africa) and develop a scalable strategy Creative freedom: You'll have autonomy to define brand direction and bring your vision to life Authentic brand: Abano di Parma is a genuine Italian coffee with heritage and quality—not a generic product Established partner: Back Mamiba's two decades of expertise in hospitality and B2B; now pioneering D2C/retail Remote flexibility: Work from anywhere while leading a pivotal market entry<br>Contact Learn more about Mamiba at mamibacosmetics.com Ready to build something cool? Let's talk.
Job title: Manager, Customer Support Location: Cairo, Egypt<br>About noon We're building an ecosystem of digital products and services that power everyday life across the Middle East—fast, scalable, and deeply customer-centric. Our mission is to deliver to every door every day. noon minutes is our fastest-growing business. We’re building hyper-local commerce from the ground up with dark stores, real-time ops and delivery in 15 minutes or less at scale. From groceries to tech, we get what people need to their door in minutes. Live across UAE, KSA, Egypt and Bahrain and growing fast.<br>noon’s mission: Every door, every day<br>What you'll do:Team noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward.<br>Responsibilities:Manage 24x7 support operations across Email, Chat, and other digital channels. Ensure adherence to all TATs and SLAs to ensure smooth customer service operations. Drive adherence to SLAs and KPIs: CSAT, FRT, AHT, backlog, repeat contact rate, quality, and productivity. Ensure high-quality, empathetic, and timely customer interactions. Conduct audits, monitor CSAT feedback, and manage critical escalations. Partner with QA & Training teams for performance calibration and agent upskilling Identify and implement automation and self-serve opportunities (AI bots, templates, macros) to drive efficiency. Regularly review agent and team performance using performance management tools; identify development areas. Monitor interaction quality through random audits, CSAT surveys, and direct customer callbacks Establish and maintain SOPs and knowledge bases for process standardization. Ensure timely hiring, onboarding, and ramp-up of agents and team leads. Ensure workforce management adherence—manpower rostering, shift planning, breaks, and leave planning.. Deliver reports and insights (daily/weekly/monthly) to CS leadership with recommendations for process improvements. Represent Voice of Customer (VoC) to drive cross-functional CX improvements. Drive team engagement through R&R programs and regular skip-level connect. Resolve complaints within the defined SLA and maintain 24/7 team availability to address customer concerns promptly. Prepare detailed Root Cause Analyses (RCA) for unique or complex cases, driving necessary changes across the value chain to prevent recurrence. Compile and share daily, weekly, and monthly insights with senior management, highlighting trends, challenges, and improvements. Uphold company policies, regulatory requirements, and industry standards throughout all complaint resolution processes. Develop and manage a robust complaints resolution team consisting of skilled callers, critical problem-solvers, and high achievers. Continuously improve team productivity while maintaining high-quality service levels and customer satisfaction. Work closely with internal technology and product teams to drive innovative and impactful changes to enhance the overall customer experience.<br>What you'll need:We are seeking an outstanding early-career professional with a proven knack for problem-solving, demonstrated both in their personal and professional journey. The ideal candidate should exhibit structured thinking, the ability to synthesize information from diverse sources to achieve optimal outcomes, and a willingness to make decisions—whether grounded in logic or guided by intuition or combination of both when necessary. Below are the key skills and qualities we value in the candidate:<br>5-7 years of hands-on experience in BPO/Contact Center operations, preferably in e-commerce or telecom companies. Proven track record in managing high-volume, multi-channel support operations. Experience with tools like Zoho, Freshdesk (CRM), QA and analytics etc Solid skills in MIS reporting, SLA governance, and process compliance Excellent English communication (both written, oral) and stakeholder management skills. Strong analytical and crisis management capabilities. Ability to work collaboratively in a fast-paced, dynamic environment. High level of commitment, availability and accountability - non negotiable We prefer to hire someone who owns the failure and has courage to accept and work towards closure Courage to pin point problem and effectively communicate to the respective stakeholders, drive changes Meticulous attention to detail, with the ability to identify problems, perform deep dives to gather insights, and craft data-driven solutions. Solid project management skills and ability to create micro projects to achieve key objectives Meticulous planning, drive for execution, relentless pursuit and eagerness Excellent data analysis skills, including data extraction using SQL, data modeling, and documentation<br>Who will excel? We’re looking for people with high standards, who understand that hard work matters. You need to be relentlessly resourceful and operate with a deep bias for action. We need people with the courage to be fiercely original.noon is not for everyone; readiness to adapt, pivot, and learn is essential.
Overview<br><br>We Are Pepsi Co<br><br>Pepsi Co is a leading name in North Africa’s food and beverage industry, where our products are enjoyed by consumers daily across the region. We offer a robust portfolio of beloved brands like PEPSI, SEVEN-UP, DORITOS, CHEETOS and CHIPSY, designed to cater to the tastes and preferences of consumers. With a focus on local sourcing, production, and distribution, Pepsi Co provides essential support to local economies and partners closely with communities throughout the region.<br><br>Guiding Vision and Regional Impact<br><br>Pepsi Co’s vision aligns with our global goal to be the Leader in Beverages and Convenient Foods by Winning with Pepsi Co Positive (pep+). This strategic transformation is committed to sustainable growth by putting people and the planet at the heart of our operations. In North Africa, this includes initiatives in responsible sourcing, waste reduction, and water conservation. Our regional programs empower local talent, boost employment, and provide support for local agriculture, particularly through partnerships with farmers and suppliers.<br><br>Empowering Our People and Communities<br><br>Our dynamic teams drive the Pepsi Co culture in North Africa, embracing diversity and collaboration to solve local challenges and create innovative products. We are dedicated to fostering an inclusive workplace, one where every individual feels valued and empowered to be themselves. This commitment extends beyond our employees to positively impact the communities we serve, striving for shared growth and a healthier, more sustainable future for all.<br><br>Diversity and Inclusion Commitment<br><br>Pepsi Co stands firmly behind our global commitment to diversity, equality, and human rights. We are proud to be an equal opportunity employer, ensuring a fair and welcoming workplace for all, regardless of age, gender, religion, disability, or any other characteristic. Our dedication to inclusion strengthens our workforce and helps drive our business forward, enriching both Pepsi Co and the communities in North Africa.<br><br>Responsibilities<br><br>Tax Compliance and Reporting<br><br>Prepare accurate and timely tax data, schedules, returns, and supporting documentation in line with statutory and corporate deadlines. Support corporate income tax, deferred tax, withholding tax, and other applicable tax compliance activities. Prepare book-to-tax reconciliations, tax true-up entries, and related journal entries. Support quarterly and annual tax reporting requirements, including balance sheet reviews, forecasts, and required corporate or sector submissions. Maintain complete, organized, and audit-ready tax records and reconciliations.<br><br>Transfer Pricing<br><br>Prepare and maintain local transfer pricing documentation and supporting data for the relevant legal entities. Prepare segmentation and analytical schedules required for transfer pricing reviews and audits. Coordinate inputs from Finance and business stakeholders and support external tax consultants during transfer pricing engagements. Assist with country-by-country reporting and other transfer pricing-related submissions, as applicable.<br><br>Business Advisory and Reviews<br><br>Review business contracts and capital expenditure transactions from a tax perspective and highlight potential exposures. Respond to day-to-day tax queries and provide practical guidance under the direction of the Tax Associate Manager. Work with Finance, Legal, Procurement, Supply Chain, and other functions to ensure transactions are assessed and documented appropriately. Conduct tax research, monitor legislative developments, and summarize potential business impacts.<br><br>Tax Accounting, Controls, and Closing<br><br>Support monthly, quarterly, and year-end closing activities related to tax. Prepare and reconcile tax balances and ensure accurate recording of tax liabilities. Prepare control evidence and documentation required under applicable internal control and governance frameworks. Investigate reconciling items, follow up on open actions, and support timely issue resolution. Identify opportunities to improve process efficiency, data quality, controls, and standardization.<br><br>Audits and Stakeholder Support<br><br>Support tax audits, inspections, and information requests by preparing data, reconciliations, and supporting documents. Coordinate with external advisors and auditors and track requests through closure. Support interactions with the Egyptian Tax Authority, governmental affairs, and relevant stakeholders when required. Contribute to regional, sector, and corporate tax projects and respond to follow-up queries. Handle confidential information responsibly and comply with company policies and procedures.<br><br>Qualifications<br><br>Bachelor’s degree in Accounting, Finance, Commerce, or a related discipline. Professional or postgraduate tax/accounting qualification is an advantage. Membership in a recognized Egyptian taxation or accounting association is an advantage. Good knowledge of Egyptian tax regulations and core tax compliance principles.<br><br>Experience<br><br>Typically 2–5 years of relevant experience in taxation within a corporate organization or tax consultancy firm. Experience in tax compliance, tax accounting, reporting, transfer pricing, or audit support. FMCG or multinational company experience is an advantage.<br><br>Skills And Capabilities<br><br>Strong analytical, reconciliation, and problem-solving skills. High attention to detail, accuracy, and document discipline. Ability to manage multiple priorities and meet strict deadlines. Clear written and verbal communication in English and Arabic. Effective collaboration with cross-functional and external stakeholders. Proficiency in Microsoft Excel and other Microsoft Office applications. Working knowledge of SAP or another ERP system is an advantage. Ownership mindset, integrity, confidentiality, and willingness to learn.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>About Integrant For more than 34 years, Integrant has designed and delivered advanced business solutions for U.<br>S. enterprises across biotech, medical devices, manufacturing, finance, and other highly regulated industries.<br> Our teams bring deep expertise in web and mobile applications, data engineering, AI, machine learning, high-performance computing, and Agentic solutions.<br> We build long-term partnerships by solving mission-critical business problems with rigor, empathy, and measurable outcomes.<br> The Opportunity We are looking for a high-caliber, hands-on B2B Marketing Lead to help position Integrant’s AI and Agentic capabilities—particularly our ADLC offering—in the U.<br>S. enterprise market.<br> This is an individual-contributor role for a strategic marketer who is equally comfortable shaping a go-to-market story, collaborating with technical SMEs, producing compelling content, and executing integrated campaigns.<br> You will play a central role in building a credible market presence and generating qualified leads for Integrant’s AI and Agentic services.<br> This is not a pure social media, SEO, or brand-management role.<br> We need someone who understands how B2B technology-services buyers think and can turn complex technical expertise into compelling, business-focused messaging and campaigns.<br> What You’ll Do Strategy & Positioning Own the marketing positioning and narrative for Integrant’s AI, Agentic, and ADLC capabilities.<br> Develop a strong understanding of our ideal customer profile, buyer personas, enterprise pain points, and buying journey.<br> Translate technical capabilities into clear, differentiated business value for U.<br>S. enterprise prospects.<br> Research market trends, competitor messaging, and buyer needs to continuously strengthen campaign positioning.<br> Partner with sales and leadership to ensure marketing activities support qualified-lead and pipeline goals.<br> Content & Thought Leadership Build and manage a content strategy that establishes Integrant as a credible partner in AI and Agentic solutions.<br> Produce or lead the creation of high-quality marketing assets, including thought-leadership articles, case studies, solution briefs, white papers, website content, sales collateral, LinkedIn content, email content, and webinar materials.<br> Interview and collaborate closely with technical SMEs to extract insights and convert them into clear, engaging, market-ready content.<br> Maintain a high bar for quality, accuracy, relevance, and consistency across all marketing communications.<br> Integrated Campaign Execution Plan and execute integrated B2B campaigns targeting U.<br>S. enterprise prospects.<br> Lead a year-end campaign around Integrant’s ADLC and Agentic offerings, from campaign concept and messaging through asset creation, launch, optimization, and reporting.<br> Coordinate campaign activity across LinkedIn, email, paid media, webinars/events, website/landing pages, and outbound-sales enablement.<br> Work with internal stakeholders and external specialists or agencies, where applicable, to ensure timely and high-quality execution.<br> Create campaign briefs, timelines, and clear performance reporting.<br> Demand Generation & Measurement Focus marketing efforts on generating qualified leads—not only awareness or vanity metrics.<br> Define and track relevant funnel metrics, including target-account engagement, content performance, marketing-qualified leads, sales-qualified leads, meetings, and pipeline influence.<br> Continuously analyze results and improve messaging, content, audiences, and channels based on performance.<br> Establish a practical feedback loop with sales to assess lead quality and refine targeting.<br> Salary paid in USD Six-month career advancing opportunities Supportive and friendly work environment Premium medical insurance [employee +family] English language development courses Interest-free loans paid over 2.<br>5 years Technical development courses Employment referral program Premium location in Maadi Social insurance 8+ years of progressive B2B marketing experience within software, technology, IT services, digital engineering, or technology consulting.<br> Proven experience marketing B2B services or solutions—not only consumer products, e-commerce, or employer branding.<br> Demonstrated ownership of integrated marketing campaigns that supported lead generation, qualified meetings, or pipeline growth.<br> Strong content strategy and writing capabilities, with a portfolio of relevant B2B technology content.<br> Experience translating complex technical topics into compelling business-focused messaging.<br> Exposure to AI, GenAI, Agentic AI, data, cloud, software engineering, or digital transformation topics is strongly preferred.<br> Experience working with technical SMEs, product teams, engineers, or solution architects.<br> Understanding of U.<br>S. or international B2B markets; experience targeting enterprise buyers is highly preferred.<br> Practical experience with key channels such as LinkedIn, email marketing, paid media, webinars/events, landing pages, and sales enablement.<br> Strong analytical mindset and ability to connect marketing activity to lead quality and pipeline outcomes.<br> Excellent communication, stakeholder-management, project-management, and presentation skills.<br> High ownership, sound judgment, curiosity, and the ability to execute independently in a fast-moving environment.<br> Nice to Have Experience marketing AI/Agentic solutions, enterprise software, or technology services to regulated industries.<br> Experience with account-based marketing, demand generation, HubSpot or comparable automation platforms, LinkedIn Campaign Manager, CRM reporting, or intent-data tools.<br> Experience supporting U.<br>S.-based clients or distributed international teams.<br> Experience working with external content, design, paid-media, or web-development partners.<br></span> </div>
<p>Role Overview We are seeking an experienced and strategic HR Director to join our fast-moving consumer goods (FMCG) business. The successful candidate will lead the HR function, shaping people strategy and delivering best-practice HR services across talent acquisition, performance, reward, employee relations and organisational development. This role requires strong commercial acumen, broad HR expertise, and the ability to partner effectively with senior leaders to drive business performance and a positive employee experience.</p><p>Key Responsibilities</p><ul><li>Develop and implement the HR strategy aligned to overall business objectives, ensuring people initiatives support growth, productivity and culture.</li><li>Lead end-to-end talent attraction and recruitment for senior and operational roles, working closely with hiring managers to secure high-quality hires.</li><li>Design and manage performance management processes, talent reviews and succession planning to build leadership capability and retain key talent.</li><li>Oversee total reward and benefits programmes, including pay reviews, incentive schemes and benchmarking to ensure market competitiveness and internal equity.</li><li>Provide pragmatic employee relations guidance, manage complex casework, investigations and disciplinaries in line with policy and employment law.</li><li>Lead learning and development initiatives, building capability through structured programmes, on-the-job development and coaching for managers.</li><li>Drive organisational design and change management projects to support new ways of working, efficiency and business transformation.</li><li>Ensure HR policies, processes and HR systems (HRIS) are maintained, compliant and deliver efficient service to the business.</li><li>Manage HR metrics and reporting (turnover, engagement, time-to-hire, absence, diversity KPIs), presenting insight and recommendations to senior stakeholders.</li><li>Lead, mentor and develop a small HR team, fostering a collaborative, customer-focused culture and ensuring high-quality HR service delivery across sites.</li><li>Act as a trusted advisor to senior leadership on people risks, culture, employee engagement and workforce planning.</li></ul><p>Essential Skills and Qualifications</p><ul><li>Chartered or accredited HR qualification (CIPD level 7 or equivalent) or significant demonstrable experience in senior HR roles.</li><li>Minimum 7 years experience in HR, with at least 3 years in a strategic HR leadership role, preferably within FMCG, manufacturing or retail.</li><li>Strong knowledge of UK employment law and HR best practice; experience operating across multi-site environments desirable.</li><li>Proven track record in talent management, performance frameworks, reward design and change leadership.</li><li>Excellent stakeholder management and influencing skills, with experience advising senior executives and shaping strategic decision-making.</li><li>Strong analytical skills with experience using HR data and dashboards to inform business decisions (Excel and HRIS familiarity preferred).</li><li>Exceptional communication skills, able to present complex information clearly to technical and non-technical audiences.</li><li>Demonstrable ability to lead and develop teams, with a collaborative and coaching approach.</li></ul><p>Desirable Attributes</p><ul><li>Experience of working in fast-paced FMCG or manufacturing environments with shift-based workforces.</li><li>Experience implementing HRIS, payroll or talent management systems and improving HR processes.</li><li>Experience of driving diversity, equity and inclusion initiatives and embedding inclusive practices across the employee lifecycle.</li><li>Resilient, pragmatic and commercially minded with a hands-on approach to problem solving.</li></ul><p>Why Join Us?</p><p>Join a collaborative and ambitious FMCG business where people are central to our success. We offer a supportive culture, opportunities for professional development and the chance to lead impactful people initiatives across the organisation. Competitive salary and benefits will be discussed at interview.</p><p>Application Process</p><p>We welcome applications from all suitably qualified candidates. Please submit a CV outlining your relevant experience and a brief cover letter highlighting your strategic HR achievements. Shortlisted candidates will be contacted for interview. We are committed to an inclusive and fair recruitment process.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Chartered or accredited HR qualification (CIPD level 7 or equivalent) or significant demonstrable experience in senior HR roles.</li><li>Minimum 7 years experience in HR, with at least 3 years in a strategic HR leadership role, preferably within FMCG, manufacturing or retail.</li><li>Strong knowledge of UK employment law and HR best practice; experience operating across multi-site environments desirable.</li><li>Proven track record in talent management, performance frameworks, reward design and change leadership.</li><li>Excellent stakeholder management and influencing skills, with experience advising senior executives and shaping strategic decision-making.</li><li>Strong analytical skills with experience using HR data and dashboards to inform business decisions (Excel and HRIS familiarity preferred).</li><li>Exceptional communication skills, able to present complex information clearly to technical and non-technical audiences.</li><li>Demonstrable ability to lead and develop teams, with a collaborative and coaching approach.</li></ul><p>Desirable Attributes</p><ul><li>Experience of working in fast-paced FMCG or manufacturing environments with shift-based workforces.</li><li>Experience implementing HRIS, payroll or talent management systems and improving HR processes.</li><li>Experience of driving diversity, equity and inclusion initiatives and embedding inclusive practices across the employee lifecycle.</li><li>Resilient, pragmatic and commercially minded with a hands-on approach to problem solving.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Decima International is a professional services company, providing project management and controls services to clients in the United States and the Middle East. Our mission is to become the premier professional services provider across all industry sectors we are engaged in. To accomplish this, Decima International’s founders established a simple yet powerful formula:</p><br><p>Approach each client engagement as a&nbsp;<strong>partnership</strong>, create an environment that attracts the&nbsp;<strong>most talented professionals</strong>&nbsp;and allows them to flourish, and regulate&nbsp;<strong>growth</strong>&nbsp;to maintain&nbsp;<strong>excellence</strong>&nbsp;in our service standards.</p><br><br><p>If you are interested in a long and rewarding career working with high-profile clients on some of the most challenging projects in the world, then Decima is where you belong. At Decima, you will be able to explore incredible growth and professional development opportunities.</p><br><p>We are looking for a driven and capable <strong>Associate Director, Project Management&nbsp;</strong>to support us with the development of multiple data center projects for one of the top technology clients in the world. This is a client-facing role. You will be responsible for performing more complex aspects of project management, including scope, planning, budget, execution, multi-project resource management, and closing of construction projects.</p><br><p>We are looking to bring in dedicated individuals with a passion for innovation and talent for multitasking in a fast-paced environment. We will help you grow, pursue, and fulfill what inspires you so we can make big impacts on the world, together.</p><br><p><strong>RESPONSIBILITIES</strong></p><br><ul><li>Project Management: Lead and manage multiple engineering and construction projects from inception to completion</li><li>Project Oversight: Oversee all aspects of project management, including scope, planning, budget, execution, resource allocation, and closing of construction projects</li><li>Procurement Management: Prepare, review, and manage RFIs, RFPs, and submittals to ensure comprehensive and competitive project bids</li><li>Risk Management: Develop and maintain a risk register, identifying potential project risks and implementing mitigation strategies</li><li>Daily Follow-Ups: Conduct daily follow-ups with project managers to monitor progress, address issues, and ensure project requirements and milestones are met</li><li>Stakeholder Management: Maintain regular communication with stakeholders to provide updates and address concerns</li><li>Budget Management: Oversee project budgets, ensuring financial resources are utilized effectively, and projects are completed within budget</li><li>Compliance: Ensure all projects comply with local, state, and federal regulations, safety regulations, as well as company policies and standards</li><li>Permit Management: Ensure all necessary permits and approvals are obtained and maintained throughout the project lifecycle, and ensure compliance with all regulatory requirements</li><li>BIM Coordination: Oversee Building Information Modeling (BIM) processes and coordinate with project teams to integrate and manage BIM data effectively, ensuring accurate and efficient project execution</li><li>Foster strong relationships with clients, subcontractors, and suppliers</li><li>Team Leadership: Lead and mentor a team of project managers, providing guidance and support to ensure the successful completion of projects</li><li>Team Development: Foster team development plans, identify and monitor KPIs, and provide career development plans</li><li>Performance Reporting: Prepare and present detailed project performance reports to senior management, highlighting progress, risks, and recommendations</li><li>Utilize project management software and tools to track and document project activities</li></ul><p><strong>QUALIFICATIONS</strong></p><br><p><strong>Required Qualifications:</strong>&nbsp;</p><br><ul><li>Bachelor’s degree in Construction Management, Civil Engineering, or a related field</li><li><strong>15+ years</strong> of experience in construction project management, with a focus on US construction</li><li>Fluency in English is a must</li><li>Strong understanding of engineering principles, construction methods, and industry best practices</li><li>Ability to effectively manage multiple priorities and deadlines</li><li>Knowledge of relevant regulations, codes, and safety standards</li><li>Proven experience in managing a team of project managers</li><li>Strong knowledge of RFP preparation and management</li><li>Expertise in risk management and maintaining risk registers</li><li>Excellent leadership, communication, and interpersonal skills</li><li>Proficiency in project management software and MS Office Suite</li><li>Strong analytical and problem-solving abilities</li><li>Ability to work effectively in a fast-paced, dynamic environment</li></ul><p><strong>Preferred Qualifications:</strong></p><br><ul><li>Master's Degree in Construction Management</li><li>Earned Value Management experience</li><li>Active membership in PMI, CCMA, or similar association</li><li>Project Management Professional (PMP) certification</li><li>Certified Construction Manager (CCM) certification</li><li>Strong background in data center development and construction</li><li>Design, testing, and commissioning experience</li></ul><p><strong>POSITION DETAILS</strong></p><br><ul><li><strong>Primary Location:</strong> MENA Office in Heliopolis, Cairo, Egypt</li><li><strong>Position:</strong> Associate Director, Project Management</li><li><strong>Position Classification:</strong> Salary-based full-time hours</li></ul><p><strong>PRODUCTIVITY TOOLS</strong></p><br><ul><li>Microsoft Project</li><li>Microsoft Office</li><li>Microsoft 365</li></ul><p>Decima International is an Equal Opportunity Employer that is committed to the safety and well-being of all. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law.</p><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><strong><span>We help the world run better</span></strong><span><br>At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. </span></p><br>
<p><span><span>SAP AMS — Functional Gatekeeping Layer</span></span></p><br>
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<p><span><span>Senior Consultant — Materials Management & Inventory Management (MM/IM)</span></span></p><br>
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<p><span><span>Two-Level AMS operating model — L1 Functional Gatekeeping bridging end users and the L2 application-management factory</span></span></p><br>
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<p><span><span>1. Engagement Context</span></span></p><br>
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<p><span><span>Engagement Type</span></span></p><br>
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<p><span><span>Application Management Services (AMS) — Functional Gatekeeping Layer (L1)</span></span></p><br>
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<p><span><span>Operating Layer</span></span></p><br>
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<p><span><span>L1 Functional Gatekeeping — sits between end users and the L2 application-management factory</span></span></p><br>
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<p><span><span>Delivery Model</span></span></p><br>
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<p><span><span>Primarily remote delivery; onsite coverage available via change request subject to local mobility and visa requirements</span></span></p><br>
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<p><span><span>Operating Window</span></span></p><br>
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<p><span><span>Sunday–Thursday, regional business hours (configurable)</span></span></p><br>
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<p><span><span>Project Language</span></span></p><br>
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<p><span><span>English as project language; Arabic/English bilingual capability required for end-user interaction in GCC engagements</span></span></p><br>
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<p><span><span>Ticketing Tool</span></span></p><br>
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<p><span><span>Industry-standard ITSM platform (e.g., ServiceNow, SAP for Me)</span></span></p><br>
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<p><span><span>SLA Framework</span></span></p><br>
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<p><span><span>Tiered SLA: P1 1h response / 4h resolution → P4 16h / 5 business days; P1/P2 covered outside core hours</span></span></p><br>
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<p><span><span>Indicative Volume</span></span></p><br>
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<p><span><span>Indicative AMS volume: ~650 incidents/month and ~100 service requests/month at full ramp (engagement-specific)</span></span></p><br>
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<p><span><span>2. Role Identity</span></span></p><br>
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<p><span><span>Role Title</span></span></p><br>
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<p><span><span>Senior Consultant — Materials Management & Inventory Management (MM/IM)</span></span></p><br>
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<p><span><span>FTE</span></span></p><br>
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<p><span><span>1.0</span></span></p><br>
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<p><span><span>Module / Functional Area</span></span></p><br>
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<p><span><span>S/4HANA Sourcing & Procurement — Materials Management (MM) and Inventory Management (IM)</span></span></p><br>
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<p><span><span>Seniority</span></span></p><br>
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<p><span><span>Senior Consultant</span></span></p><br>
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<p><span><span>Reporting Line</span></span></p><br>
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<p><span><span>Reports to the engagement Project Manager. Functional escalation path to the customer Functional Primes and L2 module leads.</span></span></p><br>
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<p><span><span>3. Primary Modules in Scope</span></span></p><br>
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<p><span><span>Purchasing — purchase requisitions, purchase orders, source determination, release strategies.</span></span></p><br>
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<li>
<p><span><span>Material Master, Vendor Master, Info Records, Source List.</span></span></p><br>
</li>
</ul>
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<ul>
<li>
<p><span><span>Inventory Management — goods movements, stock types, physical inventory, stock valuation.</span></span></p><br>
</li>
</ul>
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<ul>
<li>
<p><span><span>Logistics Invoice Verification (MIRO) and 3-way match.</span></span></p><br>
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</ul>
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<ul>
<li>
<p><span><span>Integration with FI (account determination), WM/EWM, and SD.</span></span></p><br>
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</ul>
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<p><span><span>4. Must-Have Qualifications</span></span></p><br>
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<ul>
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<p><span><span>5+ years hands-on S/4HANA MM and IM configuration and AMS support.</span></span></p><br>
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</ul>
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<ul>
<li>
<p><span><span>Strong configuration knowledge of release strategies, pricing procedures and account determination.</span></span></p><br>
</li>
</ul>
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<ul>
<li>
<p><span><span>Goods-movement troubleshooting (MIGO, MB51, MMBE, MB5B).</span></span></p><br>
</li>
</ul>
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<ul>
<li>
<p><span><span>Logistics invoice verification (MIRO/MIR4) and tolerance/blocking handling.</span></span></p><br>
</li>
</ul>
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<ul>
<li>
<p><span><span>Working knowledge of integration to Ariba and FI.</span></span></p><br>
</li>
</ul>
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<ul>
<li>
<p><span><span>Bilingual Arabic + English fluency for end-user interaction.</span></span></p><br>
</li>
</ul>
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<p><span><span>5. Nice-to-Have Qualifications</span></span></p><br>
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<ul>
<li>
<p><span><span>S/4HANA Sourcing & Procurement Fiori apps.</span></span></p><br>
</li>
</ul>
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<ul>
<li>
<p><span><span>Central Procurement / Ariba Buying integration.</span></span></p><br>
</li>
</ul>
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<ul>
<li>
<p><span><span>Batch management and serial-number management.</span></span></p><br>
</li>
</ul>
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<p><span><span>6. Core L1 Gatekeeping Duties</span></span></p><br>
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<p><span><span>These duties define the standard Functional Gatekeeping Layer behaviour for this role.</span></span></p><br>
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<ul>
<li>
<p><span><span>Validate incoming tickets against the L1 acceptance criteria and module ownership.</span></span></p><br>
</li>
</ul>
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<ul>
<li>
<p><span><span>Categorise tickets and route them along the chain End User → Customer Support Team → L1 Gatekeeping → L2 Factory.</span></span></p><br>
</li>
</ul>
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<ul>
<li>
<p><span><span>Provide basic troubleshooting and first-time resolution within the Functional Gatekeeping Layer.</span></span></p><br>
</li>
</ul>
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<ul>
<li>
<p><span><span>Escalate only validated, qualified tickets — protect contractual ticket-volume thresholds.</span></span></p><br>
</li>
</ul>
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<ul>
<li>
<p><span><span>Resolve ambiguous cases jointly with L2 leads and customer Functional Primes.</span></span></p><br>
</li>
</ul>
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<ul>
<li>
<p><span><span>Transfer knowledge to the customer support team systematically to grow customer self-sufficiency over the engagement lifetime.</span></span></p><br>
</li>
</ul>
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<p><span><span>7. Role-Specific Responsibilities</span></span></p><br>
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<ul>
<li>
<p><span><span>Triage all MM/IM incident tickets at L1 — diagnose master data, configuration, and goods-movement errors.</span></span></p><br>
</li>
</ul>
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<ul>
<li>
<p><span><span>Apply SAP Notes against standard MM/IM programs as part of the corrective backlog.</span></span></p><br>
</li>
</ul>
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<ul>
<li>
<p><span><span>Advise on master-data hygiene (material, vendor, info-record, source-list).</span></span></p><br>
</li>
</ul>
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<ul>
<li>
<p><span><span>Resolve PO release-strategy issues and price-determination errors.</span></span></p><br>
</li>
</ul>
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<li>
<p><span><span>Reconcile inventory movements during physical-inventory and period-end windows.</span></span></p><br>
</li>
</ul>
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<ul>
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<p><span><span>Hand-over qualified L2 cases to the L2 factory with full reproducible context.</span></span></p><br>
</li>
</ul>
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<p><span><span>8. Inherited Functional Scope (standard AMS)</span></span></p><br>
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<ul>
<li>
<p><span><span>Analyse errors in application transactions — master data, transactions, and reports.</span></span></p><br>
</li>
</ul>
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<li>
<p><span><span>Help end users use standard and customised programs effectively (advisory and how-to).</span></span></p><br>
</li>
</ul>
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<li>
<p><span><span>Provide advice on fixing master data issues (cleansing performed by the customer).</span></span></p><br>
</li>
</ul>
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<ul>
<li>
<p><span><span>Make necessary configuration changes to fix errors within the standard SAP enhancement framework.</span></span></p><br>
</li>
</ul>
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<ul>
<li>
<p><span><span>Production-environment issue diagnosis and error fixes.</span></span></p><br>
</li>
</ul>
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<li>
<p><span><span>Minor changes/fixes to existing WRICEF objects within BADIs, Enhancement Points and Customer Exits.</span></span></p><br>
</li>
</ul>
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<ul>
<li>
<p><span><span>Resolve issues related to settings (configuration) and mapping.</span></span></p><br>
</li>
</ul>
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<ul>
<li>
<p><span><span>Consulting and guidance on operational gaps and end-user training enablement.</span></span></p><br>
</li>
</ul>
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<ul>
<li>
<p><span><span>Provide advisory input on new role definitions when the role touches functional authorisations.</span></span></p><br>
</li>
</ul>
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<p><strong><span>Bring out your best</span></strong><span><br>SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource plannin</span></p> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Unilever is currently hiring for a CSP Manager – Beauty Wellbeing and Personal Care, Health & Beauty and Omnichannel</p><br><br><p>Function: <b>Customer Development</b></p><br><br><p>Reports to: <b><span>NALI Commercial Head of B&W & PC and DMC Lead</span></b></p><br><br><p>Location: <b>Egypt</b></p><br><br><p>Terms & Conditions: <b>Full Time, Permanent</b></p><br><br><br><p>At Unilever, everything we do is driven by purpose. This is an opportunity to help shape a better business and a better world through the impact of your work.</p><br><br><br><p>We're looking for a CSP Manager – BWPC, Health & Beauty and Omnichannel to lead category growth, channel strategy, commercial planning, and execution excellence across the Beauty & Wellbeing and Personal Care business in Egypt. This role plays a critical part in translating category and brand strategies into winning customer and channel plans that deliver market share, growth, profitability, and superior shopper experiences.</p><br><br><br><p>You will partner closely with Marketing, Customer Business Development (CBD), Finance, NRM, Supply Chain, and other cross-functional teams to ensure innovations, category plans, and commercial strategies are effectively deployed in market.</p><br><br><br><p>You'll be part of a team that believes in doing work that truly matters — for people and the planet.</p><br><br><br><p><b>Key Responsibilities</b></p><br><br><p><b>Category Growth & Commercial Strategy</b></p><br><br><ul><li>Develop and deploy category growth strategies across Beauty & Wellbeing, Personal Care, Health & Beauty, and Omnichannel channels.</li><li>Translate marketing and category plans into customer and channel execution strategies that drive sustainable business growth.</li><li>Lead the development of Trade Category Plans and support the Integrated Business Planning (IBP) process.</li><li>Partner closely with Marketing teams to shape commercial strategies that maximize category penetration and shopper conversion.</li><li>Ensure category and customer plans deliver against growth, profitability, and market share objectives.</li></ul><br><p><b>Channel & Customer Planning</b></p><br><br><ul><li>Develop channel-specific strategies aligned with Unilever's Design for Channel framework.</li><li>Create customer and channel plans tailored to shopper needs and business priorities.</li><li>Define innovation launch strategies and distribution priorities across customers and channels.</li><li>Drive pricing and promotional strategies to achieve customer and channel growth objectives.</li><li>Provide ongoing customer, shopper, and channel insights to support business planning and decision-making.</li></ul><br><p><b>Omnichannel & Execution Excellence</b></p><br><br><ul><li>Lead Omnichannel strategy development and execution across both physical and digital environments.</li><li>Ensure superior in-market execution of brand, category, and promotional initiatives.</li><li>Drive visibility, availability, distribution, and execution standards across channels.</li><li>Monitor execution performance and identify opportunities to improve commercial effectiveness.</li><li>Collaborate with Customer Business Development teams to implement tailored customer activation plans.</li></ul><br><p><b>Trade Investment & Financial Management</b></p><br><br><ul><li>Own and manage Trade Terms Spending (TTS) and trade investment budgets.</li><li>Drive effective allocation of trade investments across channels, customers, and growth opportunities.</li><li>Evaluate return on investment (ROI) across promotions, activations, and customer initiatives.</li><li>Monitor business performance, identify risks, and implement corrective actions where required.</li><li>Support profitable growth through strong commercial and financial decision-making.</li></ul><br><p><b>Data Analytics & Insights</b></p><br><br><br><ul><li>Leverage market, shopper, customer, and performance data to influence strategic decisions.</li><li>Utilize dashboards and business analytics to identify opportunities and improve execution.</li><li>Convert data into actionable insights that drive category and channel performance.</li><li>Monitor category, brand, customer, and channel performance metrics and recommend improvement actions.</li></ul><br><p><b>Leadership & Stakeholder Management</b></p><br><br><ul><li>Lead a team of six direct reports and one temporary resource, with oversight of additional indirect reports.</li><li>Build team capability and develop future succession pipelines within the CSP organization.</li><li>Foster a high-performance, inclusive, and collaborative team culture.</li><li>Act as a strategic partner to Marketing, Customer Development, Finance, NRM, Supply Chain, and leadership teams.</li><li>Represent Unilever in customer engagements, industry forums, workshops, and relevant external events.</li></ul><br><p><b>Required Qualifications</b></p><br><br><ul><li>Bachelor's Degree</li><li>7-10 years' experience within FMCG, Customer Development, Customer Strategy & Planning (CSP), Category Management, Shopper Marketing, Trade Marketing, Commercial Strategy, or related commercial functions.</li><li>Proven experience developing and executing customer and channel growth strategies.</li><li>Strong understanding of Category Growth Management principles.</li><li>Experience translating brand and innovation strategies into successful commercial execution plans.</li><li>Demonstrated experience managing trade investment budgets and evaluating ROI.</li><li>Experience working across multiple channels including Modern Trade, General Trade, Health & Beauty, and Omnichannel.</li><li>Previous people management experience with a proven ability to lead and develop teams.</li><li>Experience partnering with cross-functional stakeholders in Marketing, Sales, Finance, NRM, and Supply Chain.</li><li>FMCG experience is strongly preferred.</li></ul><br><p><b>Skills & Competencies</b></p><br><br><ul><li>Category Growth Management</li><li>Commercial Strategy & Business Acumen</li><li>Customer Strategy & Planning</li><li>Omnichannel Strategy & Execution</li><li>Trade Investment Management (TTS)</li><li>Shopper Marketing</li><li>Trade Marketing</li><li>Data Analytics & Data Literacy</li><li>Innovation Commercialisation</li><li>Customer & Retailer Understanding</li><li>Budget Management</li><li>Strategic Thinking</li><li>Execution Excellence</li><li>Stakeholder Management</li><li>Customer Relationship Management</li><li>Influencing & Negotiation</li><li>Cross-functional Collaboration</li><li>Entrepreneurial Leadership</li><li>Process Discipline</li><li>Team Leadership & Coaching</li></ul><br><p><span>Why Join Unilever?</span></p><br><br><ul><li><span>Work for one of the world’s most purpose-led and trusted brands.</span></li><li><span>Drive meaningful impact on business capability and performance.</span></li><li><span>Be part of a supportive, culture‑driven environment that values people and growth.</span></li><li><span>Enjoy opportunities for regional exposure and professional development.</span></li></ul><br><br><br><br><br><p><span>Unilever is an organisation committed to equity, inclusion and diversity </span><span>to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bring</span><span>ing </span><span>their ‘Whole Self’ </span><span>to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey. </span></p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Job Family Group: </b></p><br>Engineering Group<p><br><b>Job Description: </b></p><br>Summary<p>Candidate will act as a senior rotating equipment engineer for a live gas processing business, providing deep technical support across operations, maintenance, reliability, and brown field project activities. The role covers the full life cycle of rotating machinery, from technical assurance and troubleshooting through to maintenance strategy, equipment modifications, vendor engagement, and long-term reliability improvement.</p><br><p>Candidate will support critical assets such as gas turbine generators, compressors, centrifugal and positive displacement pumps, drivers, gearboxes, sealing systems, lubrication systems, and associated auxiliaries.</p><br><p>Candidate will work closely with operations, maintenance, process, reliability, and project teams to deliver safe, reliable, compliant, and fit-for-purpose solutions that improve plant performance and reduce machinery risk.</p><br>Responsibilities<p>• Provide senior rotating equipment engineering support on sophisticated or high-risk machinery issues affecting safety, reliability, operability, and production.</p><br><p>• Deliver independent technical judgment on rotating equipment performance, condition, suitability, repairs, develop changes, and risk-based decisions.</p><br><p>• Perform and review advanced engineering assessments, calculations, and analyses for pumps, compressors, turbines, drivers, seals, bearings, lubrication systems, and associated auxiliaries.</p><br><p>• Investigate machinery failures, lead or support RCFA activity, and convert failure findings into practical corrective and defect elimination actions.</p><br><p>• Interpret and challenge vibration data, oil analysis, thermography, performance trends, failure history, and other condition supervising outputs to identify emerging reliability threats.</p><br><p>• Develop, improve, and maintain equipment strategies for rotating equipment, including maintenance tasks, inspection scope, condition monitoring requirements, overhaul philosophy, operating care, and sparing strategy.</p><br><p>• Validate that rotating equipment inspection, test, and maintenance activities remain aligned with equipment technical intent, site needs, and applicable engineering standards.</p><br><p>• Support production and operations teams in resolving machinery issues, responding to bad actors, reducing repeat failures, and improving availability of critical rotating assets.</p><br><p>• Work with reliability and production teams to understand top production losses, major vulnerabilities, and chronic performance gaps, and define effective improvement plans.</p><br><p>• Provide discipline input to technical MoCs, engineering queries, and brownfield modifications involving rotating equipment, including design review, equipment selection, datasheets, specifications, and package changes.</p><br><p>• Support hazard identification and risk assessment processes where rotating equipment is a key contributor, including HAZOP, HAZID, LOPA, vulnerability studies, and risk action plans.</p><br><p>• Support turnaround and shutdown planning by defining technical scope, repair philosophy, spares requirements, preservation plans, and readiness for critical rotating equipment work.</p><br><p>• Review technical bids, vendor proposals, OEM recommendations, repair methods, and contractor deliverables, and ensure the quality and practicality of external support.</p><br><p>• Support FAT, SAT, commissioning, start-up, and post-startup troubleshooting where rotating equipment is within scope.</p><br><p>• Drive lessons learned, standardization, and continuous improvement of rotating equipment practices, workflows, technical notes, and reliability tools.</p><br><p>• Track and interpret rotating equipment performance indicators and use them to improve reliability, maintenance effectiveness, and engineering priorities.</p><br><p>• Provide technical coaching and informal leadership to less experienced engineers and help strengthen rotating equipment capability across the team.</p><br>Requirements<p>This role is for Egyptian nationals only.</p><br><p>• Bachelor’s degree in Mechanical Engineering or related discipline.</p><br><p>• Significant experience in rotating equipment engineering within oil and gas processing facilities or comparable live operating environments.</p><br><p>• Strong technical knowledge of pumps, compressors, turbines, motors, gearboxes, mechanical seals, dry gas seals, bearings, lubrication systems, and auxiliary systems.</p><br><p>• Strong understanding of rotating equipment failure modes, machinery diagnostics, and condition monitoring techniques, including vibration, oil analysis, and performance trending.</p><br><p>• Good working knowledge of relevant rotating equipment standards and engineering practices, such as API 610, API 617, API 618, API 682, and associated reliability engineering principles.</p><br><p>• Proven experience in troubleshooting, technical assurance, RCFA, maintenance strategy development, defect elimination, and brownfield modification support.</p><br><p>• Experience supporting technical MoCs, engineering queries, vendor/package reviews, and commissioning or startup activities.</p><br><p>• Strong stakeholder management and interpersonal skills, with the ability to influence technical outcomes across operations, maintenance, projects, and contractors.</p><br><p>• Ability to turn engineering data into practical decisions that balance risk, performance, operability, cost, and production impact.</p><br><p><br><b>Travel Requirement:</b></p><br>Up to 25% travel should be expected with this role<p><br><b>Relocation Assistance:</b></p><br>This role is not eligible for relocation<p><br><b>Remote Type:</b></p><br>This position is not available for remote working<p><br><b>Skills:</b></p><br><p><br><b>Legal Disclaimer:</b></p><br><p>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.<br>If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.</p><br> </div>
<p><h4>Who we are</h4>
<p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a skilled professional to support the delivery of transformation across Group Network Finance, ensuring financial validation, operational readiness, and stability during transition phases. This role bridges transformation design and finance operations, ensuring financial models, cost allocations, and service mappings are accurate, scalable, and embedded effectively into business-as-usual (BAU) operations.</p>
<h4>What you’ll do</h4>
<ul>
<li>Validate cost mappings and allocation models to ensure alignment between design intent and financial performance outcomes</li>
<li>Analyse actuals and variances during dual-run phases, reconciling service-based and cost-centre views</li>
<li>Support refinement of costing methodologies, asset accounting, and depreciation linkages</li>
<li>Ensure accurate capturing of financial data across systems, including timesheet and effort tracking</li>
<li>Align service catalogues, demand drivers, and operational metrics with financial data</li>
<li>Collaborate with finance and network teams to validate demand and effort tracking tools</li>
<li>Define, document, and validate end-to-end financial and operational processes for BAU</li>
<li>Identify gaps, inconsistencies, and process inefficiencies, working cross-functionally to resolve them</li>
<li>Support governance structures by establishing ownership, controls, and accountability across stakeholders</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>Experienced in technology or network finance, including cost allocation, asset accounting, and financial modelling</li>
<li>Comfortable working in dual-run or transition environments, with strong reconciliation and validation capabilities</li>
<li>Knowledgeable in SAP, WBS structures, asset hierarchies, and reporting dependencies</li>
<li>Able to interpret how operational and network activities translate into financial outcomes</li>
<li>Skilled in analysing demand drivers, volume metrics, and linking them to commercial performance</li>
<li>Strong communicator with the ability to explain complex financial concepts clearly</li>
<li>Collaborative and adaptable, able to navigate complex, multi-entity environments</li>
<li>Proficient in Excel, SAP/BI tools, and fluent in English</li>
<li>Demonstrates effective prioritisation and problem-solving skills</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Opportunity to work on large-scale transformation programmes impacting global network finance operations</li>
<li>Exposure to cross-functional collaboration across finance, technology, and operations teams</li>
<li>A dynamic and fast-paced environment that fosters continuous learning and improvement</li>
<li>Experience in complex operating models across multiple geographies</li>
<li>The chance to contribute to shaping sustainable and scalable financial frameworks</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced financial modelling and cost allocation strategies within telecom network operations</li>
<li>End-to-end transformation lifecycle management in complex operating models</li>
<li>Cross-functional stakeholder engagement and governance design</li>
<li>Data validation, reconciliation, and financial systems integration</li>
<li>Demand modelling and linking operational data to commercial outcomes</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Job Objective</b> : The Center Manager (CM) acts as the general manager for a GEPD plasma Donation Center (DC), responsible for managing and optimizing the whole operations related to the DC including financial, marketing, administrative, regulatory, quality, personnel, systems, supplies, equipment and other infrastructure_x000C_acility-related controls. CM has the overall accountability for the daily operations, staff-related activities, quality control, compliance with all applicable policies & regulations, optimize operational efficiency and establishes a work environment that foster operational excellence.</p><p>Key responsibility : People Management & Development: Establish a work environment that foster operational excellence. Ensure all employees are properly, timely, and efficiently trained on the relevant technical areas. Provide regular feedback and coaching for centers employees. Develop & retain talents, through regular meetings, goal check-ins, development plans, etc. Administer regular check-ins and year-end performance review & development plans, etc. Assist in management of the recruiting process. Support and conduct teams trainings. Leading the periodic medicaloperational meetings. Serve as subject matter expert for operational-related policies and procedures, Plasma Donation System and Plasma Payment System.</p><p>Operations management: Supervise the operations within the center. Monitor donor recruitment and retention, ensure efficient donor flow, and implement donor retention improvement and corrective action plans. Attaining donation goals with the highest level of quality and compliance. Monitor net yields and implement improvement plans. Perform analysis of related data to promote efficient operations. Proactive operational processes enhancement and risk management. Oversees product and biohazard waste shipments: Ensures shipments meet regulatory specifications and product release requirements from the donor center; ensures accurate labeling and documentation; and authorizes final shipment. Resolve related facility issues and manage inquiries for facility information. Manage all aspects of financial oversight; setting annual budget and ensure center meets monthly financial targets. Provide leadership to ensure donor retention with high customer service levels. Create organizational culture and value systems which stimulate the morale and productivity Operate the center and manage employees to the highest standards of ethics and integrity. Provide strategic planning for donor center growth. With the marketing team, provide strategic inputs for marketing plans, follow up on execution, provide analytics and insights for optimization. Provide publicinstitutional presentations for awareness and donor recruitment activities Establish partnership with relevant governmental and private entities for brand equity and donors recruitment.</p><p>Quality & Compliance: Ensure that the center is operating with high compliance level to companys policies, procedures and regulations. Deviation management and CAPA development with timely implementation. Manage centers audit processes and help to resolve any related issues. Ensure timely response and closure to audit observations. Fulfills all responsibilities as defined by Egyptian Drug Authority (EDA) for Responsible Person of a plasma collection center. Recommend changes and improvements to SOPs. Work closely with the center quality team to enhance the operational compliance and ensure that the proper risk mitigation plans are in place.</p><p>Back up for Center Physician: Part of the qualification for being a certified CM, is the onboarding and certification on center physician role, serving as backup at any time to fulfilling the business needs Donor acceptance and deferral according to the relevant policies and procedures. Observe and coach the donor center technicians and phlebotomists. Donor counseling to individuals with unacceptable results, Management of Donor Adverse Event Reactions and the appropriate level of care. Timely review of accumulated data to confirm established donor suitability, donor safety, and process enhancement plans . Recommend changes and updates to the center procedures. Provide education sessions to the center medical staff as needed. Learn, understand and be independent working with the PDS (Plasma Donor system) as it relates to the duties and responsibilities of this position. Provide aggregated medical data and insights to the medical director that in turns help in improving the center performance.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Academic experience required :</b> Essential: Bachelors Degree in medicine. Formal Qualification in the medical field. Diploma/masters degree in a core branch of Medicine, Egyptian Fellowship, or MBA in a Medical Related field.<br><b>Professional Experience Required :</b> Essential: Minimum 8 years of relevant experience Supervisory and people management experience for at least 3 years. Blood bank related experience. Experience in a GxP regulated environment and Quality standards. Desired: Experience in cGMP.<br><b>Computing Skills :</b> Proficiency in all Microsoft Office applications.<br><b>Personal Skills :</b> Leadership. Emotional intelligence. Assertiveness & decision-making ability. Resourcefulness and proactivity. Strong communication skills. Critical thinking and problem solving. Teamwork and collaboration. Professionalism and strong work ethic. Excellent customer service. Organized and able to manage time effectively. Analytical. interpersonal skills. Ability to work within a highly regulated, labor intensive, fast paced medical environment. Ability to plan and execute activities for the improvement of overall operations.<br><b>Languages:</b> Excellent written and spoken English and Arabic.</p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Siemens Mobility (SMO) is the world’s leading provider of mobility solutions that enable the efficient, safe, and environmentally friendly transport of people and goods—helping to improve the quality of everyday life for millions worldwide. Motivated by innovation, we develop intelligent solutions for the growing digitalization of the transport sector. Our offerings include rail vehicles, rail automation, road traffic management systems, rail electrification, and services. In Egypt, Siemens Mobility is delivering one of the country’s first high-speed rail system. This landmark project, spanning approximately 2,000 kilometers, will connect 60 cities across Egypt, transforming transportation for both passengers and goods. Participating in this project could be a pivotal milestone in your career and a significant historical achievement for the region. Today, we are recruiting for a Country Compliance Officer to join our team in Egypt. This is an excellent career opportunity for professionals looking to join a truly international team in one of the biggest projects of Siemens Mobility. What are my responsibilities? Define and drive the implementation of an Integration Strategy to ensure sustainable Compliance Assurance across Siemens Mobility Egypt (SMO) and the High-Speed Train (HST) project. Lead Compliance risk management activities, including identification, assessment, and mitigation of key risks within the area of responsibility. Act as a trusted advisor to Mobility management in Egypt and the HST project on Compliance, Data Privacy, and Export Control topics. Ensure effective implementation of global guidelines, regulations, and Siemens operational Compliance processes, covering Compliance, Data Privacy, and Export Control frameworks. Adapt policies, processes, and training materials where required to address local regulatory requirements and mitigate specific Compliance risks. Support Compliance investigations and audits in alignment with LC CO Regulatory, ensuring appropriate remediation measures are implemented when needed. Conduct Compliance reviews for Third Party Intermediaries (TPI), Benefits events, and Letters of Authorization (LoA) in line with defined approval frameworks. Provide regular Compliance updates to management and ensure proper tracking and follow-up of actions. Maintain close alignment with business operations through active participation in management meetings and key operational discussions. Establish and maintain Compliance Ambassador, Export Control Associate, and Data Privacy Advisor networks across the area of responsibility. Support Compliance communication and training initiatives to foster a strong speak-up and integrity culture. Collaborate with internal and external stakeholders including SCM, Legal, People & Organization, project teams, auditors, business partners, customers, and regulatory bodies. What do I need to qualify for this job? Bachelor’s degree in Law, Business Administration, Economics, or a related discipline. Minimum of 10 years of professional experience, preferably in Compliance, Legal, or Governance-related roles. Strong expertise in risk assessment methodologies and the development of effective risk mitigation strategies. In-depth understanding of global Compliance frameworks, including anti-corruption regulations (e.g., UK Bribery Act, FCPA), fraud prevention, Data Privacy laws, and Export Control regulations. Proven track record of operating within complex, multi-jurisdictional, and multicultural environments. Strong analytical and research capabilities, particularly in due diligence, investigations, and preventive risk management. Advanced proficiency in Microsoft Office applications, complemented by hands-on experience with AI-driven tools (e.g., Copilot, generative AI solutions) in a business context. Strong stakeholder management, presentation, and communication skills, with the ability to advise and influence at senior management level. High level of intercultural awareness and ability to navigate matrix organizational structures effectively. Demonstrated personal integrity, sound judgment, and a decisive, solution-oriented mindset with a strategic perspective. Fluency in English and Arabic; additional language skills (e.g., German) are considered an advantage. Solid knowledge of Siemens Compliance Systems and Trade Compliance Rules is considered a plus. What else do you need to know? As a world leader in developing and producing the most advanced technologies, we improve lives and further human achievements worldwide, while also protecting the climate - all thanks to our employees. Working with us, you have the foundation to develop personally and professionally. We give you the chance to do something significant that benefits society and human progress. We give you the chance to create a difference. At Siemens we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow ‘s reality. Find out more about Digital world of Siemens here : www.siemens.com/careers/digitalminds Diversity at Siemens is our source of creativity and innovation. Having different types of talent and experiences makes us more results-oriented and better prepared to respond optimally to the demands of the Society. Therefore, we value the candidates that reflect the Diversity that we enjoy in our Company. Please find more information at www.siemens.com We are looking forward to receiving your online application. Please note: Only complete applications can be considered in the selection process.</span> </div>
<p>As the Director of Customer Experience at 8X, you will be the strategic owner of our customers’ end-to-end journey. This role is not about managing a single team—it is about architecting a seamless, proactive, and exceptional experience across every touchpoint, from onboarding to advocacy. You will unify our Customer Success, Support, and Renewals functions under a single vision, leveraging data, technology, and deep customer empathy to drive retention, expansion, and loyalty. You will be the voice of the customer at the leadership table, ensuring that every decision we make reinforces our commitment to customer success.</p><p></p><ul><li><p>Develop and execute a comprehensive Customer Experience (CX) strategy aligned with company goals, focusing on retention, satisfaction, and revenue growth.</p></li></ul><ul><li><p>Define and evangelize the company’s CX vision, ensuring cross-functional alignment and adoption.</p></li><li><p>Establish and track key CX metrics and KPIs (e.g., NRR, GRR, NPS, CSAT, CES) to measure impact and ROI.</p></li><li><p>Oversee and integrate the operations of Customer Success, Technical Support, and Renewals teams to eliminate silos and create a cohesive customer journey.</p></li><li><p>Design and optimize scalable processes for onboarding, adoption, support, renewal, and expansion to eliminate silos.</p></li><li><p>Implement and manage CX technology stack (e.g., CRM, Business Portal, help desk, analytics) to enable data-driven decisions and automation.</p></li><li><p>Advocate for tooling investments (e.g., chatbots) to offset resource gaps.</p></li><li><p>Build, mentor, and lead a high-performing CX leadership team (managers of CS, Support, Renewals).</p></li><li><p>Foster a culture of customer obsession, accountability, and continuous improvement across the organization.</p></li><li><p>Develop career paths and growth opportunities for CX team members.</p></li><li><p>Serve as the ultimate escalation point for critical customer issues and strategic relationships.</p></li><li><p>Systematically capture and analyze customer feedback, usage data, and market trends to identify risks and opportunities.</p></li><li><p>Partner with Product, Marketing, and Sales to translate customer insights into actionable roadmaps and initiatives.</p></li><li><p>Own and report on customer health, retention, and expansion metrics to the executive team and board.</p></li><li><p>Build business cases for CX investments (tools, headcount, programs) tied to clear financial outcomes.</p></li><li><p>Drive initiatives that directly impact Net Revenue Retention (NRR) and Customer Lifetime Value (LTV).</p></li><li><p>Personally handle high-priority escalations (e.g., cancellation threats, VIP complaints) and coach teams on resolution strategies.</p></li><li><p>Develop playbooks for at-risk accounts to prevent churn and restore trust.</p></li><li><p>Collaborate with Product and Engineering to address recurring pain points.</p></li><li><p>Reduce Average Handle Time (AHT) by refining workflows, macros, and training.</p></li><li><p>Implement SLAs for escalation tiers (e.g., response time for "Critical" vs. "High" tickets).</p></li><li><p>Building Personalized Learning Paths to upskill employees with personalized learning paths.</p></li><li><p>Weekly/Monthly Reports.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>5+ years of experience in customer-facing leadership roles (Customer Success, Support, Renewals, Account Management) within B2B SaaS.</p></li></ul><ul><li><p>Deep experience with CX technology (e.g., CRM, Customer Portals, etc).</p></li><li><p>Strong analytical skills; ability to translate data into strategy and executive-level narratives.</p></li><li><p>Exceptional cross-functional leadership and influence skills.</p></li><li><p>Strong grasp of SaaS metrics (ARR, Churn, Expansion Revenue).</p></li><li><p>Problem-solver who thrives in fast-paced, scaling environments.</p></li><li><p>Time-management, planning skills and ability to meet goals, stay organized and maintain a positive attitude.</p></li><li><p>Strong negotiation and decision-making skills and strong communicator with excellent writing skills.</p></li><li><p>Ability to prioritize tasks and manage multiple projects and responsibilities simultaneously.</p></li><li><p>Ability to function well in a high-paced and at times stressful environment.</p></li><li><p>Self-motivated, proactive, enthusiastic, eager to learn, and friendly and personable with others.</p></li><li><p>Market knowledge with proficiency with technology including basic computer operations.</p></li><li><p>Excellent listening, negotiation and presentation abilities.</p></li><li><p>BA/BS degree in Business Administration, Sales or relevant field.</p></li></ul><p></p>
We are seeking an experienced, strategic, and results-driven Senior Finance Manager to lead the Group financial operations and governance in all operating Jurisdictions. The candidate should ideally come from a big 4 background. The candidate will oversee entity-level financial reporting, budgeting, treasury, audit and commercial decision support. Beyond core technical capabilities, the candidate must bring the seniority, soft skills and the ability to manage and drive a team—providing effective governance, objective oversight, and risk mitigation across our operations. Having an experience in ERP environment is a plus.<br>Duties & Responsibilities Financial Reporting Oversight:Oversee the preparation of annual financial statements, ensuring compliance with IFRS or relevant local standards. Support the consolidation of financial data from multiple entities. Regulatory Compliance:Ensure all financial reports comply with local, regional, and international regulatory requirements, including filing deadlines for statutory and regulatory reports. Assist and support the tax team with tax calculation and filing. Audit Management:Lead the coordination of external audits, ensuring all audit queries are addressed, and implement recommendations for improvement. Collaborate with internal auditors to strengthen controls and compliance. Technical Accounting Expertise:Provide in-depth analysis on complex accounting issues, staying up-to-date with evolving accounting standards and advising the leadership team on the potential impact. Internal Controls & Process Improvement:Design and maintain robust internal controls over financial reporting. Drive continuous improvement initiatives to enhance reporting processes, reduce errors, and improve efficiency.<br>Stakeholder Engagement:Collaborate with internal teams (Treasury, Tax, commercial finance etc.) and senior leadership to deliver insights and recommendations based on financial data. Provide transparency and ensure clear communication of financial performance to management and the business.<br>Financial Systems Management:Ensure the financial reporting systems (Mainly Microsoft dynamics 365) and tools are optimized for accuracy, compliance, and efficiency.<br>Team Leadership & Development:Lead, mentor, and develop the finance team, ensuring high performance and professional growth. Build a culture of accuracy, accountability, and continuous improvement.<br> People Excellence (internal/external customer engagement and relationship management)· To create an environment which is a great place to work for you and your colleagues through your dedication, enthusiasm, sharing of knowledge, honesty, and desire to support others.· To display excellent standards in all you do and inspire others to do the same, and that you operate within legislative/regulatory and company policies and procedures.· To display confidence, self-belief, and openness to new ideas, adapting and embracing challenges and opportunities with a determination to excel.· Continuously develop own skills by attending all required training courses and maintaining an up-to-date knowledge of products, services, systems, and work processes. Qualifications, experience, skills and competencies Experience required:· Extensive experience (typically 10+ years) in financial reporting, with a strong background in statutory and regulatory reporting.· Big 4 accounting firm background (Audit or Financial Advisory) is strongly preferred.<br>Education requirement:<br>· Bachelor’s degree in Accounting, Finance, or a related field (Master’s or MBA is a plus).· Professional certification (e.g., CPA, ACCA, ACA) is required<br>Knowledge & Skills: · Solid understanding of IFRS, GAAP, and other relevant accounting standards.· Demonstrated experience in managing audits and dealing with external auditors.· Strong leadership skills with experience managing and developing high-performing teams.· Excellent analytical and problem-solving skills, with a strong attention to detail.· Proficiency in financial systems and reporting tools (Preferable Microsoft Dynamics 365).· Strong communication skills with the ability to present financial data to non-finance stakeholders.· Ability to work in a fast-paced and deadline-driven environment.
<p>Are you a visionary IT leader ready to shape the technological landscape of a thriving organization? We are seeking an exceptional <strong>IT Manager</strong> to join our dynamic team in <strong>Cairo, Egypt</strong>. This is a thrilling <strong>on-site</strong> opportunity for a seasoned professional to drive innovation, ensure operational excellence, and lead a talented IT department.</p><p><strong>Overview:</strong> As our IT Manager, you will be the cornerstone of our technology operations, responsible for overseeing all aspects of our information technology infrastructure and services. You will strategize, implement, and manage cutting-edge solutions that empower our business and ensure seamless, secure, and efficient operations. This role is perfect for a proactive problem-solver with a passion for technology and leadership.</p><ul><li><strong>Key Responsibilities:</strong><ul><li><strong>Lead and mentor</strong> a dedicated team of IT professionals, fostering an environment of growth and continuous improvement.</li><li><strong>Oversee the design, implementation, and maintenance</strong> of all IT systems, networks, and infrastructure.</li><li><strong>Develop and enforce IT policies and procedures</strong> to ensure data security, system integrity, and compliance.</li><li><strong>Manage IT projects</strong> from conception to completion, ensuring timely delivery and adherence to budget.</li><li><strong>Evaluate and recommend</strong> new technologies, tools, and methodologies to enhance efficiency and productivity.</li><li><strong>Administer vendor relationships</strong>, negotiating contracts and managing service level agreements.</li><li><strong>Provide strategic input</strong> on technology direction, aligning IT initiatives with overall business objectives.</li><li><strong>Ensure robust cybersecurity measures</strong> are in place and constantly updated to protect company assets.</li></ul></li><li><strong>Skills & Technologies:</strong> You will leverage a comprehensive understanding of <strong>Computer Engineering</strong>, <strong>Information Technology (IT)</strong>, and <strong>Computer Science</strong> principles. Expertise in <strong>IT Infrastructure Management</strong>, <strong>Network Administration</strong>, <strong>Cybersecurity</strong>, <strong>Project Management</strong>, and <strong>Team Leadership</strong> is crucial. Familiarity with <strong>Cloud Technologies</strong>, <strong>Data Management</strong>, and <strong>Business Continuity Planning</strong> will be highly valued.</li><li><strong>Growth Opportunities:</strong> This role offers significant potential for professional development and career advancement. You will have the chance to spearhead transformative projects, learn emerging technologies, and expand your leadership capabilities within a supportive and forward-thinking environment. Your contributions will directly influence the company's technological roadmap.</li><li><strong>Team & Culture:</strong> Join a collaborative and innovative team where your ideas are valued, and your expertise is celebrated. We believe in empowering our employees and fostering a culture of mutual respect, continuous learning, and shared success.</li><li><strong>Impact:</strong> Your leadership will be pivotal in maintaining our operational stability, enhancing our technological capabilities, and driving the digital transformation of our business. You will directly contribute to our strategic goals and ensure our technology infrastructure is resilient, scalable, and future-proof.</li></ul><p><strong>Requirements</strong></p><ul><li><strong>Exceptional Qualifications:</strong><ul><li>A solid academic foundation in <strong>Computer Engineering</strong>, <strong>Information Technology (IT)</strong>, or <strong>Computer Science</strong>.</li><li>A minimum of <strong>5-10 years of progressive experience</strong> in IT, with a significant portion in a leadership or managerial capacity.</li><li>Proven expertise in <strong>IT Infrastructure Management</strong>, <strong>Network Administration</strong>, and robust <strong>Cybersecurity</strong> practices.</li><li>Demonstrated success in <strong>Project Management</strong>, delivering complex IT initiatives on time and within scope.</li><li>Strong capabilities in <strong>Team Leadership</strong>, inspiring and developing high-performing IT teams.</li><li>Experience with <strong>Vendor Management</strong> and <strong>Budget Management</strong> for IT operations.</li><li>Strategic thinking with the ability to contribute to <strong>Strategic Planning</strong> and align IT with business goals.</li><li>Proficiency in modern technologies, including various <strong>Cloud Technologies</strong> and best practices in <strong>Data Management</strong> and <strong>Business Continuity Planning</strong>.</li><li>A proactive approach to <strong>Technical Support</strong> and problem-solving, ensuring minimal disruption to operations.</li><li>Excellent communication and interpersonal skills, capable of engaging with all levels of an organization.</li></ul></li><li><strong>Career Level Expectations:</strong> This is a <strong>Manager-level</strong> position requiring a leader who is ready to take ownership, drive change, and inspire excellence within their team and across the organization.</li></ul>
E-Commerce Lead Location: Cairo, Egypt Industry: FMCGPosition Overview We are seeking a highly driven and commercially minded E-Commerce Lead to develop and execute the company's e-commerce strategy across key online channels. The successful candidate will be responsible for driving online sales growth, optimizing digital shelf presence, managing marketplace relationships, and enhancing the overall consumer experience across e-commerce platforms. This role requires a strong blend of commercial acumen, digital marketing expertise, category management, and data analytics within a fast-paced FMCG or Consumer Health environment. Key Responsibilities E-Commerce Strategy & Growth Develop and execute the company's e-commerce strategy aligned with overall business objectives. Drive sustainable online sales growth across marketplaces, quick commerce platforms, pharmacies, and direct-to-consumer channels. Identify new e-commerce opportunities, partnerships, and growth initiatives. Develop annual business plans, forecasts, and performance targets for e-commerce channels. Channel & Account Management Manage relationships with key online retailers, marketplaces, and e-pharmacy partners. Lead annual negotiations, promotional planning, and joint business plans with e-commerce customers. Monitor account performance and identify opportunities to improve revenue, profitability, and market share. Ensure optimal product assortment, pricing, and availability across all online channels. Digital Shelf Excellence Optimize product listings, content, images, and brand visibility across online platforms. Monitor and improve search rankings, conversion rates, ratings, and reviews. Ensure consistency of brand guidelines and product information across all digital touchpoints. Commercial & Performance Management Analyze sales performance, consumer behavior, market trends, and competitive activities. Monitor KPIs including sales growth, conversion rates, average order value, traffic, and profitability. Develop action plans based on data-driven insights to maximize performance. Prepare regular business reviews and performance reports for senior management. Cross-Functional Collaboration Work closely with Marketing, Sales, Supply Chain, Finance, Regulatory Affairs, and Customer Service teams. Coordinate promotional campaigns, product launches, and seasonal initiatives. Ensure product availability and inventory optimization to support business demand. Consumer Experience Drive initiatives to improve customer experience, satisfaction, and loyalty. Monitor consumer feedback and implement corrective actions where necessary. Support the development of consumer-centric digital journeys and engagement programs. Qualifications Bachelor's degree in Business Administration, Marketing, Commerce, Pharmacy, or a related field. MBA is an advantage. Experience Requirements5–8 years of experience in E-Commerce, Digital Commerce, Key Account Management, Category Management, or Commercial roles. Minimum 2–3 years in a leadership position. FMCG experience is mandatory. Proven experience managing major e-commerce marketplaces and online retail partners. Technical Skills Strong understanding of e-commerce business models and digital retail ecosystems. Experience with marketplace management and online merchandising. Strong analytical and reporting skills. Advanced proficiency in Microsoft Excel and Power Point. Familiarity with e-commerce analytics tools and digital performance metrics. Core Competencies Commercial Acumen Strategic Thinking Data-Driven Decision Making Negotiation Skills Stakeholder Management Leadership & Team Development Project Management Consumer Centricity Problem Solving Results Orientation What Success Looks Like Achievement of e-commerce revenue and profitability targets. Increased online market share and digital shelf visibility. Strong customer relationships with key online partners. Improved conversion rates and consumer engagement. Successful execution of promotional and growth initiatives. Nationality: Egyptian Location: Cairo, Egypt