Database Developer Jobs

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand, responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>The Retail Sales Representative is responsible for establishing rapport and credibility with customers to assist them in purchasing IKEA's product range. The role aims to maintain high standards of merchandising and ensure stock availability to meet and exceed sales targets. A Retail Sales Representative must display exceptional customer focus by engaging directly with customers, gathering feedback, and building trust to drive sales and improve customer experience. This role operates across stores in the U.A.E., Oman, Qatar, and Egypt, playing a crucial part in developing customer relationships and enhancing the IKEA brand's market presence.</p> <h4>What you will do</h4> <p><strong>Operational & Commercial</strong></p> <ul> <li>Conduct daily detailed inspections of assigned areas to review the availability and positioning of price labels, product information tags, and other communication media.</li> <li>Review daily stock levels on all products in the assigned area and recommend orders to the Shopkeeper.</li> <li>Coordinate with the Procurement Executive for information pertaining to stocks in the assigned area.</li> <li>Ensure a customer-focused approach by serving, listening, and supporting customers with empathy and care in line with IKEA values.</li> <li>Engage in daily dialogue with customers to gather feedback and understand their needs to enhance their shopping experience.</li> <li>Prepare pro forma invoices by understanding and determining customers' requirements and follow up on quotations to convert them into actual sales.</li> <li>Promote product sales by spotting and seizing opportunities, offering alternative solutions, and suggesting add-on sales to achieve sales targets.</li> <li>Suggest improvements to sales strategies to the supervisor and identify slow-moving or non-selling items with action recommendations.</li> <li>Maintain a full display of products using company merchandising methods and act as an expert on the product range within Home Furnishing Business.</li> <li>Stay informed about market developments and advertising to maintain competitive advantage and advise customers accurately.</li> <li>Stay updated on changes in product range, report customer feedback on product range issues to the Sales Manager.</li> </ul> <h4>Required skills to be successful</h4> <ul> <li>Sales-driven with a strong customer focus.</li> <li>Excellent communication and interpersonal skills.</li> <li>Proficiency in English, with Arabic preferred.</li> <li>Ability to understand customer needs and build strong relationships.</li> </ul> <h4>What qualifies you for the role</h4> <ul> <li>Secondary education.</li> <li>Minimum 3 years of experience in a similar retail sales role.</li> <li>Excellent communication and interpersonal skills.</li> <li>Proven sales-driven mentality and problem-solving skills.</li> </ul> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p> <h4>About Al-Futtaim Malls</h4> <p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p> <p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p> <p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p> <h4>About Al-Futtaim Engineering & Technologies</h4> <p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p> <p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p> <p>The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p> <p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>

<p><h4>About the company</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>The Retail Sales Representative is crucial in forming strong connections with customers to assist them in selecting products from the company's range. The role involves maintaining high merchandising standards and ensuring product availability to meet sales targets. A key component of success is surpassing customer expectations by understanding and addressing diverse customer needs, actively pursuing sales opportunities, and effectively promoting products. This position also requires relaying customer feedback and market trends to maintain a competitive edge.</p> <h4>What you will do</h4> <p><strong>Operational & Commercial</strong></p> <ul> <li>Conduct a daily detailed inspection of the assigned area to review the availability and positioning of price labels, product information tags, and other communication media.</li> <li>Review daily stock levels on all products in the assigned area and recommend orders to the Shopkeeper.</li> <li>Coordinate with the Procurement Executive for information pertaining to stocks in the assigned area.</li> <li>Ensure customers are the focal point at all times, striving to make them smile by meeting and serving them with empathy and care.</li> <li>Engage in daily dialogues with guests to gather continuous feedback on their experiences, learning about their needs and wants, and act accordingly.</li> <li>Cultivate effective relationships with customers by being understanding and sensitive to diverse customer needs, establishing trust and confidence.</li> <li>Determine customers' requirements and prepare a pro forma invoice accordingly.</li> <li>Maintain contact with and advise customers on news or recently received items of interest, following up on quotations sent to convert them into sales.</li> <li>Empower and encourage the team to take immediate action to meet customer needs and provide input on service improvements.</li> <li>Promote product sales by identifying and seizing opportunities, offering alternative solutions, and suggesting add-on sales to meet sales targets.</li> <li>Suggest improvements to enhance sales and identify slow-moving or non-selling items for potential sales actions.</li> <li>Display products fully using company-prescribed merchandising methods.</li> <li>Be an expert on the HFB product range.</li> <li>Stay informed on local market developments by listening to customer information, monitoring media advertising and promotions, and conducting scheduled market visits.</li> <li>Stay updated on changes in the company's product range such as new items or changes in existing ones, and inform the Sales Manager about customer feedback or issues regarding the product range.</li> </ul> <h4>Required skills to be successful</h4> <ul> <li>Proactivity and initiative in sales.</li> <li>Strong communication and interpersonal skills.</li> <li>Problem-solving abilities.</li> <li>Customer focus and service-oriented mindset.</li> </ul> <h4>What qualifies you for the role</h4> <ul> <li>Secondary education.</li> <li>Minimum of 3 years in a similar role.</li> <li>Proactive and sales-driven mindset.</li> <li>Excellent communication and interpersonal skills.</li> <li>Problem-solving skills.</li> <li>Good command of the English language.</li> <li>Good command of the Arabic language is preferred.</li> </ul> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p> <h4>About Al-Futtaim Malls</h4> <p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p> <p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p> <p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p> <h4>About Al-Futtaim Engineering & Technologies</h4> <p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p> <p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p> <p>The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p> <p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>

Description<br>Lead the Capacity Planning and End-to-End (E2E) Performance Management function, responsible for ensuring the scalability, reliability, and responsiveness of production services and systems. Drive the strategy, implementation, and continuous improvement of proactive monitoring and automation frameworks to maintain optimal service performance. Analyze business forecasts to anticipate system needs, enhance visibility through modern observability platforms, and automate operational recovery procedures. Promote a data-driven culture of operational excellence and service resilience. Job Responsibilities Define and maintain capacity planning models and performance baselines across all production services and infrastructure layers. Develop, maintain, and execute short- and long-term capacity and performance plans aligned with service growth and demand forecasts. Analyze business forecasts and usage trends to proactively identify required infrastructure or service expansions. Deliver weekly/monthly capacity and performance reports with actionable insights and forecasting trends. Own the Configuration Management and Capacity Management processes; ensure alignment with ITSM best practices. Maintain and ensure the accuracy of the Configuration Management Database (CMDB) through continuous audits and governance practices. Own the enterprise service catalog; integrate new services with defined SLAs and delivery models. Design and implement E2E monitoring strategies for services, systems, and infrastructure with advanced observability platforms. Deploy and maintain Dynatrace APM to enable full-stack service performance visibility, transaction tracing, and AI-powered root cause detection. Leverage Splunk for real-time log analysis, performance dashboards, anomaly detection, and operational insights. Integrate performance and capacity dashboards to support proactive service management and executive reporting. Provide advanced technical and functional support for Dynatrace APM, Splunk, and Capacity Management platforms. Implement proactive mechanisms to detect performance degradations using AI/ML-powered alerting and historical trend analysis. Automate repetitive operational tasks, including capacity scaling and DR procedures, using Ansible Automation Platform. Collaborate with application and infrastructure teams to resolve performance issues and deliver ongoing improvements. Own, maintain, and automate the disaster recovery playbooks to improve RTO and operational readiness across services. <br><br>Requirements<br><br> Bachelor's degree in Computer Science, Engineering, or a related field, 6+ years of relevant experience in IT Operations or Service Management. Strong hands-on experience with Dynatrace APM (full-stack monitoring, service flow analysis, synthetic and real user monitoring), Splunk (data ingestion, correlation, visualization, and anomaly detection), and Ansible Automation Platform (for operational task automation and configuration management) Proven expertise in capacity modeling, workload analysis, infrastructure performance tuning, and horizontal/vertical scaling strategies. Experience in managing and governing CMDB, service catalogs, and service performance KPIs. Scripting and automation experience (e.g., Python, Power Shell, Bash, YAML for Ansible). Strong knowledge of ITSM practices and frameworks (e.g., ITIL v4), particularly in Incident, Problem, Configuration, and Capacity Management. Demonstrated leadership in managing and coaching technical teams and third-party service providers. Experience working in highly available, high-transaction production environments, preferably in financial or critical services. Strong analytical and data visualization skills, with a focus on turning operational data into actionable insights. Excellent communication, stakeholder management, and presentation skills. Strong organizational, coordination, and decision-making abilities. A self-driven, innovative mindset with a continuous improvement and service reliability focus.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client is a well-funded, early-stage AI company building a large-scale data platform used to train, fine-tune, and evaluate the next generation of AI models. As the company continues to scale its production database environments, they are seeking a technically deep database professional with specialized PostgreSQL expertise and strong cloud engineering capabilities.</p><br>Role Overview<p>The <strong>Cloud Database Architect (PostgreSQL /Cloud Database Specialist)</strong> will own, scale, and continuously optimize the company’s production database environments.</p><br><p>This role requires deep, hands-on PostgreSQL expertise combined with strong computer science fundamentals and cloud database engineering experience. The Cloud Database Architect will manage database administration, cloud deployment and scaling, access governance, migrations, high availability, performance optimization, backup and recovery, monitoring, security, and infrastructure-as-code.</p><br><p>The ideal candidate combines specialized PostgreSQL administration with broader engineering depth, understands the theory behind database systems, and can quickly learn and adapt to adjacent database technologies as priorities evolve.</p><br>Location<p><strong>Fully Remote (Work from Home) | 9:00 AM - 5:00 PM EST</strong></p><br>Key ResponsibilitiesPostgreSQL Administration<ul><li><p>Administer and maintain PostgreSQL environments in the cloud.</p><br></li><li><p>Manage database configuration and parameter tuning.</p><br></li><li><p>Support high-availability database environments.</p><br></li><li><p>Manage storage, patching, and version upgrades.</p><br></li><li><p>Maintain stable and reliable PostgreSQL production environments.</p><br></li></ul>Cloud Database Operations<ul><li><p>Manage, scale, and deploy relational databases in cloud environments such as AWS RDS.</p><br></li><li><p>Maintain performant and cost-efficient cloud database environments.</p><br></li><li><p>Support database infrastructure as workloads and requirements evolve.</p><br></li></ul>Access Layer &amp; Governance<ul><li><p>Design and maintain the database access layer.</p><br></li><li><p>Manage roles, privileges, connection pooling, and authentication.</p><br></li><li><p>Implement and maintain least-privilege access models.</p><br></li><li><p>Enforce governance standards across database environments.</p><br></li><li><p>Maintain access policies, audit logging, retention, and compliance requirements.</p><br></li></ul>Database &amp; Cloud Migrations<ul><li><p>Lead database and cloud migration projects from planning through completion.</p><br></li><li><p>Manage migration planning, execution, and cutover.</p><br></li><li><p>Perform post-migration optimization.</p><br></li><li><p>Ensure migrations are successfully implemented across production environments.</p><br></li></ul>Scaling &amp; High Availability<ul><li><p>Scale distributed PostgreSQL environments to support growing workloads.</p><br></li><li><p>Implement and maintain replication, clustering, and multi-node database setups.</p><br></li><li><p>Support database high availability and performance requirements.</p><br></li></ul>Performance Optimization<ul><li><p>Continuously optimize PostgreSQL performance.</p><br></li><li><p>Improve query efficiency and resource utilization.</p><br></li><li><p>Optimize storage and database-related costs.</p><br></li><li><p>Perform indexing, vacuuming, and parameter tuning.</p><br></li></ul>Backup &amp; Recovery<ul><li><p>Implement and maintain database backup strategies.</p><br></li><li><p>Manage snapshots and point-in-time recovery.</p><br></li><li><p>Develop and maintain database recovery strategies.</p><br></li></ul>Monitoring &amp; Incident Response<ul><li><p>Monitor database health, performance, and capacity.</p><br></li><li><p>Respond to database and infrastructure incidents.</p><br></li><li><p>Conduct root-cause analysis following incidents.</p><br></li><li><p>Participate in on-call support.</p><br></li></ul>Security<ul><li><p>Enforce database security best practices.</p><br></li><li><p>Implement appropriate encryption practices.</p><br></li><li><p>Maintain network isolation and database access controls.</p><br></li></ul>Documentation &amp; Collaboration<ul><li><p>Create and maintain technical runbooks.</p><br></li><li><p>Document database governance policies.</p><br></li><li><p>Maintain change-management processes.</p><br></li><li><p>Partner with engineering on capacity planning and platform stability.</p><br></li></ul>Responsible AI Use<ul><li><p>Use AI tools to improve engineering productivity within established governance requirements.</p><br></li><li><p>Ensure human and AI database access flows through approved API endpoints and MCPs.</p><br></li><li><p>Avoid direct AI-to-database access outside approved governance processes.</p><br></li></ul>QualificationsExperience<ul><li><p><strong>7+ years of hands-on PostgreSQL administration experience.</strong></p><br></li><li><p>Deep, specialized PostgreSQL expertise.</p><br></li><li><p>Strong experience managing, scaling, and deploying relational databases in cloud environments such as AWS RDS.</p><br></li><li><p>Demonstrated experience leading and successfully delivering database and cloud migration projects.</p><br></li><li><p>Proven experience scaling production database environments.</p><br></li><li><p>Experience with multi-node database setups, including replication, clustering, and high availability.</p><br></li><li><p>Experience designing database access layers and governance frameworks.</p><br></li><li><p>Experience supporting high-traffic, mission-critical PostgreSQL environments is a plus.</p><br></li><li><p>Experience with Aiven managed PostgreSQL services is a plus.</p><br></li><li><p>Experience designing and working with sharded and distributed databases is a plus.</p><br></li></ul>Technical Skills<ul><li><p>Deep knowledge of PostgreSQL administration, configuration, performance, and production operations.</p><br></li><li><p>Strong understanding of database system theory and computer science fundamentals.</p><br></li><li><p>Strong cloud database management and deployment capabilities.</p><br></li><li><p>Experience with database performance optimization, including indexing, vacuuming, query efficiency, resource utilization, storage, and parameter tuning.</p><br></li><li><p>Experience implementing database backup, snapshot, point-in-time, and recovery strategies.</p><br></li><li><p>Experience with database security, encryption, network isolation, and access controls.</p><br></li><li><p>Scripting experience using Bash, Python, or similar technologies for administrative automation.</p><br></li><li><p>Experience with infrastructure-as-code tools such as Terraform or similar.</p><br></li><li><p>Ability to use AI as part of daily engineering workflows while reviewing outputs critically and following defined governance requirements.</p><br></li><li><p>Awareness of NoSQL, vector, and graph databases is a plus.</p><br></li><li><p>Experience administering or tuning NoSQL, vector, or graph databases is a plus.</p><br></li><li><p>Relevant database or cloud certifications are a plus.</p><br></li></ul>What Success Looks Like<ul><li><p>PostgreSQL production environments remain reliable, scalable, performant, and cost-efficient.</p><br></li><li><p>Database environments successfully scale to accommodate growing workloads.</p><br></li><li><p>Database and cloud migrations are successfully planned, executed, cut over, and optimized.</p><br></li><li><p>Replication, clustering, and high-availability configurations support production requirements.</p><br></li><li><p>Query efficiency, resource utilization, storage, and database costs are continuously optimized.</p><br></li><li><p>Backup, snapshot, point-in-time, and recovery strategies are maintained effectively.</p><br></li><li><p>Database health, performance, and capacity are consistently monitored.</p><br></li><li><p>Incidents are addressed effectively and supported by root-cause analysis.</p><br></li><li><p>Database access, governance, security, and compliance standards are consistently maintained.</p><br></li><li><p>AI tools improve engineering productivity while remaining within approved access and governance requirements.</p><br></li></ul>Opportunity<p>This role offers the opportunity to take ownership of production database environments within an early-stage AI company building a large-scale data platform. The <strong>Cloud Database Architect (PostgreSQL /Cloud Database Specialist)</strong> will combine deep PostgreSQL expertise with cloud engineering, database architecture, performance optimization, migrations, governance, and infrastructure-as-code while helping build reliable database systems that support AI model training, fine-tuning, and evaluation.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>

<p><strong>Job Summary</strong></p><p>We are looking for a <strong>Database Administrator (DBA)</strong> to manage, maintain, and optimize our database environments. The ideal candidate will have hands-on experience in database administration, Linux servers, performance monitoring, backup and recovery, and database security.</p><p></p><p><strong>Key Responsibilities</strong></p><ul><li><p>Perform day-to-day <strong>database administration and operations</strong>.</p></li><li><p>Monitor database performance and troubleshoot issues to ensure optimal performance and availability.</p></li><li><p>Perform <strong>performance tuning and optimization</strong> of databases.</p></li><li><p>Manage and maintain <strong>database backup and recovery</strong> processes.</p></li><li><p>Ensure database <strong>security, access controls, and data integrity</strong>.</p></li><li><p>Monitor database health and availability and resolve operational issues.</p></li><li><p>Support database maintenance, upgrades, and routine administration tasks.</p></li><li><p>Work with technical teams to troubleshoot database-related issues.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Requirements</strong></p><ul><li><p><strong>2–3 years of experience</strong> in Database Administration.</p></li><li><p>Hands-on experience working with <strong>Linux servers</strong>.</p></li><li><p>Strong understanding of <strong>Database Administration and Operations</strong>.</p></li><li><p>Experience in <strong>database performance monitoring and tuning</strong>.</p></li><li><p>Knowledge of <strong>backup and recovery</strong> processes.</p></li><li><p>Understanding of <strong>database security and data integrity</strong>.</p></li><li><p>Strong troubleshooting and problem-solving skills.</p></li></ul><p></p>

<p><strong>Job Summary</strong></p><p>We are looking for a <strong>Database Administrator (DBA)</strong> to manage, maintain, and optimize our database environments. The ideal candidate will have hands-on experience in database administration, Linux servers, performance monitoring, backup and recovery, and database security.</p><p></p><p><strong>Key Responsibilities</strong></p><ul><li><p>Perform day-to-day <strong>database administration and operations</strong>.</p></li><li><p>Monitor database performance and troubleshoot issues to ensure optimal performance and availability.</p></li><li><p>Perform <strong>performance tuning and optimization</strong> of databases.</p></li><li><p>Manage and maintain <strong>database backup and recovery</strong> processes.</p></li><li><p>Ensure database <strong>security, access controls, and data integrity</strong>.</p></li><li><p>Monitor database health and availability and resolve operational issues.</p></li><li><p>Support database maintenance, upgrades, and routine administration tasks.</p></li><li><p>Work with technical teams to troubleshoot database-related issues.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Requirements</strong></p><ul><li><p><strong>2–3 years of experience</strong> in Database Administration.</p></li><li><p>Hands-on experience working with <strong>Linux servers</strong>.</p></li><li><p>Strong understanding of <strong>Database Administration and Operations</strong>.</p></li><li><p>Experience in <strong>database performance monitoring and tuning</strong>.</p></li><li><p>Knowledge of <strong>backup and recovery</strong> processes.</p></li><li><p>Understanding of <strong>database security and data integrity</strong>.</p></li><li><p>Strong troubleshooting and problem-solving skills.</p></li></ul><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Valleysoft is an IT services provider delivering enterprise technology solutions, application development, process improvement, and IT support services for clients around the world.<br> Working across complex business environments, the company helps clients keep critical systems stable, effective, and aligned with operational needs.<br> This role supports that mission by helping maintain the reliability of enterprise applications that are central to day-to-day business operations.<br> As an Application Support Specialist focused on Dynamics 365 CRM, you will play a key role in supporting business-critical banking applications and helping ensure a consistent, dependable experience for internal and customer-facing processes.<br> You will work across integrated systems and partner with technical and business stakeholders to investigate issues, drive resolution, and strengthen production support outcomes in a highly controlled environment.<br> Responsibilities Provide Level 2/3 application support for Microsoft Dynamics 365 CRM and other critical banking applications.<br> Troubleshoot and resolve production issues affecting customer onboarding, servicing, and complaints.<br> Monitor application health and investigate application and server issues to maintain stability.<br> Perform application and server log analysis to identify root causes and resolution paths.<br> Trace issues across end-to-end application and integration flows.<br> Handle incidents, problems, and service requests in accordance with ITIL processes.<br> Participate in production releases, hotfixes, and post-deployment validation.<br> Conduct root-cause analysis and implement permanent corrective actions.<br> Coordinate with development, infrastructure, database, and middleware teams to resolve complex issues.<br> Coordinate with InfoSec, Risk, Compliance, and Audit teams for critical changes and incidents.<br> Maintain operational documentation, support procedures, runbooks, and audit evidence.<br> Ensure incidents and service requests are resolved within agreed SLAs and KPIs.<br> Support change-management activities and production deployments.<br> Participate in on-call or shift-based support when required.<br> Contribute to continuous improvement of application stability and support processes.<br> Hands-on experience in application support, including providing Level 2 or Level 3 production support.<br> Strong production support experience with Microsoft Dynamics 365 CRM.<br> Experience supporting customer onboarding and customer servicing applications within banking or financial services environments.<br> Strong SQL Server querying skills for troubleshooting application transactions and data issues.<br> Good understanding of Windows Server application hosting environments, with practical experience troubleshooting web application and server issues in IIS.<br> Ability to analyze application and server logs for troubleshooting and root-cause investigation.<br> Experience troubleshooting end-to-end integrations between Dynamics 365 CRM and other enterprise or banking systems, including a basic understanding of REST and SOAP APIs.<br> Experience working in production environments with strict SLA and KPI requirements.<br> Experience operating in audit, compliance, risk, and security-controlled environments.<br> Familiarity with ITIL-based incident, problem, and change management processes.<br> Experience coordinating incident and change resolution with business users and cross-functional teams, including infrastructure, database, middleware, InfoSec, risk, compliance, audit, and application development teams.<br> Eligibility to work in Egypt.<br> Availability for on-call or shift-based support when required.<br> Direct experience with external vendors and third-party application providers is a plus.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Valleysoft is a regional IT services provider delivering enterprise technology, application development, process management, and Oracle-related solutions to clients globally.<br> Working across the Information Technology and Services sector, the company supports organizations that rely on stable, secure, and high-performing enterprise systems to run critical business operations.<br> This role sits at the heart of that support model, helping ensure Oracle database platforms remain reliable, available, and performant in demanding production environments.<br> It is a strong fit for a database professional who brings deep Oracle administration expertise and enjoys solving complex operational challenges across infrastructure, application, storage, network, and security domains.<br> As an Application Database Administrator – Oracle DBA / Exadata Support Engineer, you will play a key role in supporting mission-critical Oracle environments and maintaining the resilience of core database services.<br> The position combines production support, platform administration, performance optimization, and cross-functional coordination, with meaningful impact on system availability, recovery readiness, and operational excellence.<br> Responsibilities Provide L2/L3 database administration and production support for mission-critical Oracle environments.<br> Administer and support Oracle Database 12c and 19c environments.<br> Perform database installation, configuration, upgrades, migrations, and patching.<br> Manage database creation, cloning, refresh, backup, recovery, and validation activities.<br> Administer users, roles, profiles, privileges, database security, tablespaces, schemas, and capacity.<br> Perform database health checks, proactive monitoring, and availability management.<br> Administer and troubleshoot Oracle Exadata environments, including Cell Servers and Storage Servers.<br> Use CellCLI and related Exadata command-line tools for operational support.<br> Administer and troubleshoot Oracle RAC, ASM, and Data Guard environments.<br> Execute switchover, failover, disaster recovery planning, testing, and recovery procedures.<br> Perform database and SQL performance tuning using AWR, ASH, and ADDM analysis.<br> Investigate wait events, locking, sessions, and resource utilization issues.<br> Monitor database performance and availability using Oracle Enterprise Manager.<br> Troubleshoot critical production incidents and perform root cause analysis.<br> Coordinate with application, infrastructure, storage, network, and security teams.<br> Maintain technical documentation for operational procedures and support activities.<br> Private Health Insurance Training &amp; Development Required Qualifications 5+ years of hands-on Oracle Database Administration experience, including senior-level L2/L3 production support for Oracle database environments.<br> Hands-on production experience with Oracle Database 12c/19c and Oracle Exadata environments.<br> Strong experience handling critical production incidents and troubleshooting in mission-critical database environments, including providing clear technical updates on impact, recovery actions, root cause, and preventive measures.<br> Proven experience with database performance tuning for Oracle environments.<br> Hands-on experience with RMAN backup and recovery, Oracle RAC, ASM, and Oracle Data Guard.<br> Experience using Oracle Enterprise Manager Cloud Control for monitoring and administration.<br> Solid Linux administration experience with shell scripting.<br> Experience working with application or development teams to troubleshoot database-related application issues and performance problems.<br> Experience coordinating with infrastructure, storage, network, security, backup, disaster recovery, and DBA or infrastructure teams during production deployments, patching, upgrades, maintenance, and operational issue resolution.<br> Experience preparing root cause analysis reports for high-severity or recurring database incidents.<br> Eligibility to work in Egypt.<br> Preferred Qualifications Experience with OCI / Oracle Cloud.<br> Experience working within ITIL-based support processes.<br> Experience communicating directly with senior technical stakeholders or management during critical incidents.<br> Experience coordinating with Oracle or vendor support for complex Exadata or database issues.<br></span> </div>

<p><h4>Company Overview</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>Responsible for developing and implementing customer-centric strategies that enhance satisfaction, engagement, loyalty, and retention across the entire customer lifecycle. The role drives service excellence and community engagement initiatives across CFC’s real estate portfolio, ensuring the consistent delivery of seamless, high-quality experiences across all customer touchpoints. By leveraging customer insights, feedback, and performance data, the role identifies opportunities for continuous improvement, strengthens customer relationships, and fosters a culture of customer centricity that supports CFC’s brand promise, enhances asset value, and drives long-term business success.</p> <h4>What you will do</h4> <p><strong>Customer lifecycle & journey management</strong><br> <li>Develop and implement customer lifecycle strategies to enhance satisfaction, loyalty, retention, and advocacy across all asset classes.</li> <li>Map, monitor, and continuously improve customer journeys to ensure a seamless experience across all touchpoints.</li> <li>Identify opportunities to strengthen customer engagement and long-term relationship management.</li></p> <p><strong>Service operations & excellence</strong><br> <li>Oversee all customer-facing channels, including the call center, digital platforms, and service touchpoints.</li> <li>Ensure compliance with service standards, SLAs, and quality assurance requirements.</li> <li>Drive service excellence initiatives to improve responsiveness, efficiency, and overall customer satisfaction.</li></p> <p><strong>Feedback & continuous improvement</strong><br> <li>Design and manage customer feedback mechanisms, including surveys, reviews, focus groups, and direct customer interactions.</li> <li>Analyze customer insights and trends to identify improvement opportunities and address recurring issues.</li> <li>Collaborate with internal stakeholders to implement customer-driven enhancements across the business.</li></p> <p><strong>Community engagement & brand affinity</strong><br> <li>Develop and execute community engagement programs, events, and initiatives that strengthen customer relationships and foster a sense of belonging.</li> <li>Support the delivery of internal communications and customer engagement campaigns across communities.</li> <li>Drive initiatives that enhance brand perception, customer loyalty, and community participation.</li></p> <p><strong>Team leadership & development</strong><br> <li>Lead, coach, and develop the Customer Experience team to ensure high levels of performance and engagement.</li> <li>Establish clear objectives, monitor performance, and provide ongoing feedback and development opportunities.</li> <li>Foster a customer-centric culture and ensure alignment with organizational values and business objectives.</li></p> <h4>Required skills to be successful</h4> <p>10+ years of experience in customer experience, customer service, community management, or related fields, with at least 3 years in a leadership role.<br> Proven experience in customer journey design and management, service excellence, call center operations, and customer engagement initiatives.<br> Strong analytical and problem-solving skills, with the ability to leverage customer insights and data to drive continuous improvement.<br> Excellent communication, presentation, and stakeholder management skills, with the ability to influence cross-functional teams and senior leadership.<br> Proven ability to lead customer experience transformation initiatives, manage change, and embed a customer-centric culture across the organization.<br> Strong project management and organizational skills, with the ability to manage multiple priorities and deliver results in a fast-paced environment.<br> Experience within the real estate, mixed-use development, hospitality, or community management sectors is highly preferred.<br> Proficiency in customer experience platforms, CRM systems, Microsoft Office applications, and customer analytics tools.</p> <h4>What equips you for the role</h4> <p>Bachelor’s degree in business administration, marketing, communications, or a related field.<br> Professional certifications in customer experience (CX), customer service, CRM, or related disciplines are considered an advantage.<br> Strong understanding of customer lifecycle management, service operations, customer feedback frameworks, and experience measurement methodologies.<br> Demonstrated ability to drive customer satisfaction, loyalty, retention, and brand advocacy initiatives.<br> Excellent command of English, both written and spoken.<br> Strong customer centricity, strategic thinking, influencing, change management, and stakeholder engagement capabilities.</p> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational, and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement, and construction of mega-projects to the leasing, operation, and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services, and enable partnerships to create true value to our customers throughout their entire experience with us. AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed-use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>

<p><h4>About the company</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>Provide high-level executive, administrative, and clerical support to the Managing Director, ensuring the efficient operation of the office and effective management of day-to-day activities. The role requires handling confidential information with discretion, interacting with senior stakeholders, and supporting key business initiatives through coordination, communication management, report preparation, and project support.</p> <h4>What you will do</h4> <strong>Executive & technical support</strong><br> <li>Prepare high-quality executive presentations, reports, dashboards, and other business materials as requested by the Managing Director.</li> <li>Support the tracking of key initiatives, action plans, and management updates.</li> <li>Ensure all reports and presentations are accurate, professional, and delivered within agreed timelines.</li> <strong>Calendar & meeting management</strong><br> <li>Manage and maintain the Managing Director’s calendar, appointments, and daily schedule.</li> <li>Coordinate meetings, prepare agendas, and ensure all required materials are available in advance.</li> <li>Attend meetings as required, record minutes, and follow up on action items.</li> <li>Ensure agendas are distributed at least 24 hours before meetings and minutes are circulated within 24 hours after meetings.</li> <strong>Executive administration</strong><br> <li>Serve as the primary point of contact for the Managing Director, liaising with internal and external stakeholders.</li> <li>Draft and prepare correspondence, reports, presentations, meeting materials, and other business documents.</li> <li>Screen and manage calls, inquiries, and requests, ensuring timely and professional responses.</li> <li>Handle confidential and sensitive matters with the highest level of discretion and professionalism.</li> <strong>Travel & expense management</strong><br> <li>Coordinate domestic and international travel arrangements, including flights, accommodation, visas, transportation, and related documentation.</li> <li>Ensure all travel plans align with business needs and company travel policies.</li> <li>Prepare and process travel expense claims and reimbursements accurately and on time.</li> <li>Identify cost-effective travel solutions while maintaining efficiency and convenience.</li> <strong>Office & resource management</strong><br> <li>Oversee the upkeep of the Managing Director’s office and ensure all equipment and facilities are fully operational.</li> <li>Manage office supplies, stationery, and refreshments, maintaining adequate stock levels while controlling costs.</li> <li>Coordinate maintenance requests and office support services as required.</li> <strong>Document management & communication</strong><br> <li>Maintain organized filing systems, records, and document-tracking processes.</li> <li>Coordinate incoming and outgoing correspondence, ensuring timely distribution and follow-up.</li> <li>Prepare routine communications and responses on behalf of the Managing Director when required.</li> <li>Ensure all documentation is accurately maintained, readily accessible, and handled confidentially.</li> <h4>Required skills to be successful</h4> <li>7+ years of experience in executive administration, with at least 5 years supporting senior management as a Personal Assistant, Executive Assistant, or Executive Secretary in a large organization and fast-paced environment.</li> <li>Excellent verbal communication and interpersonal skills, with the ability to interact effectively with senior stakeholders and handle confidential information with discretion.</li> <li>Strong written communication skills, including the ability to prepare reports, presentations, correspondence, meeting minutes, and business documentation to a high professional standard.</li> <li>Excellent organizational and time management skills, with the ability to manage multiple priorities, coordinate schedules, and meet tight deadlines.</li> <li>Strong administrative and coordination skills, with a proactive approach to problem-solving and task management.</li> <li>Advanced proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.</li> <li>High level of attention to detail and accuracy in managing documentation, communications, and executive schedules.</li> <li>Ability to work independently while maintaining strong collaboration with internal and external stakeholders.</li> <h4>What equips you for the role</h4> <li>Bachelor’s degree is required.</li> <li>Previous experience supporting C-level executives, Managing Directors, or senior leadership teams is highly preferred.</li> <li>Demonstrated ability to work in a confidential environment while exercising sound judgment and professionalism.</li> <li>Strong business acumen and understanding of corporate office operations.</li> <li>Excellent command of English, both written and spoken.</li> <li>Strong communication, stakeholder management, and teamwork capabilities.</li> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us. AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>

<p><h4>Overview of the role</h4> <p>As the IKEA Food Manager Assistant, you are responsible for overseeing the IKEA Restaurant & Café, SFM & Bistro, and co-workers restaurant as individual profit centers, driving profitability while ensuring customer satisfaction. Key elements of success in this role include managing food service operations, attaining financial goals, and enhancing the overall IKEA store experience through food offerings that reflect Swedish culture.</p> <p>You will work closely with the store manager to achieve set budget goals and customer satisfaction targets. Your role extends to ensuring the health and safety of visitors and co-workers while maintaining compliance with local regulations. Fostering a strong team and developing future leaders within the department are crucial responsibilities. Moreover, sustainability remains at the forefront, demanding collaboration with stakeholders to integrate it across all food-related functions.</p> <h4>What you will do</h4> <strong>Food management</strong><br> <ul> <li>Contribute actively to the development and implementation of a clear IKEA Food action plan using the store business plan and country business plan.</li> <li>Ensure high-volume dishes are served that suit the taste of the local market.</li> <li>Secure an irresistible food offer by providing an appealing range presentation.</li> <li>Ensure the top-selling products are available and clearly communicated and displayed at all times.</li> <li>Maximize sales through commercial and operational excellence by utilizing commercial opportunities and appropriate tools.</li> <li>Ensure that the IKEA co-worker restaurant offers a range of nourishing meals in a pleasant environment.</li> <li>Facilitate integration and implementation of sustainability by supporting functions with the right information and best practice solutions.</li> </ul> <strong>Financial management</strong><br> <ul> <li>Accountable for the profit and loss of the IKEA Restaurant & Café, SFM & Bistro and co-workers restaurant.</li> <li>Achieve budget goals set by the store manager.</li> <li>Ensure IKEA Food financial results according to unit, national and global frames.</li> <li>Explore and follow-up sustainability performance based on business plans and tools.</li> <li>Document and evaluate initiatives and activities to promote continuous improvement.</li> <li>Ensure compliance with global and national standards to secure a safe environment for customers and co-workers.</li> </ul> <strong>Customer experience</strong><br> <ul> <li>Ensure customer satisfaction goals are met as measured by IKEA Brand Capital and CSI.</li> <li>Enhance the Swedish profile and style in the customer area to meet the diverse needs of visitors.</li> <li>Act on insights from the local market potential to attract visitors.</li> <li>Strengthen the IKEA brand by safeguarding a high-quality, safe, and inspirational customer experience.</li> <li>Act as a member of the Commercial Management Team and proactively contribute to the store's business plan, commercial plan, and commercial calendar process.</li> </ul> <strong>Leadership and development</strong><br> <ul> <li>Lead and coach the store to optimize and develop the IKEA Retail Food business.</li> <li>Recruit the team based on IKEA values and ensure training.</li> <li>Empower, support, and coach co-workers to perform better and grow.</li> <li>Develop successors to meet the succession needs of the IKEA store.</li> <li>Create an environment where the IKEA culture is a strong and living reality, valuing diversity.</li> <li>Ensure simple and straightforward internal communication and information flow.</li> </ul> <h4>Required skills to be successful</h4> <ul> <li>Leadership and team management skills.</li> <li>Strong commercial and sales acumen.</li> <li>Excellent communication and interpersonal skills.</li> <li>Knowledge of sustainability practices in the food industry.</li> </ul> <h4>What qualifies you for the role</h4> <ul> <li>Higher education required.</li> <li>5 to 7 years of experience in a vibrant food retail environment with a proven track record of managing and developing a team.</li> <li>Advanced knowledge of food production and safety standards.</li> <li>Capability to understand KPIs and drive departmental actions to affect results.</li> <li>Demonstrated proficiency in English and strong communication skills.</li> <li>Proficient in MS Office and computer usage.</li> <li>Strong sales orientation and passion for food and people.</li> <li>Proven leadership abilities with the capacity to motivate a diverse team.</li> </ul> <h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands.</p> <p>Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region.</p> <p>From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p> <h4>About Al-Futtaim Malls</h4> <p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p> <p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p> <p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p> <h4>About Al-Futtaim Engineering & Technologies</h4> <p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p> <p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p> <p>The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p> <p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>Manage the tenant and customer liaison function by ensuring Cairo Festival City Mall tenants adhere to Al-Futtaim retail standards, business compliance requirements, and agreed tenant obligations. The role is responsible for strengthening tenant performance, improving commercial value, supporting customer satisfaction, and ensuring a positive customer experience across every touchpoint of the customer journey. The position works closely with tenants, internal stakeholders, and senior management to identify opportunities, drive performance improvement, enhance retail standards, and implement customer experience initiatives in line with the mall’s vision.</p> <h4>What you will do</h4> <ul> <li>Ensure all tenants adhere to industry standards, government regulations, Al-Futtaim policies, lease requirements, and the Tenant Manual.</li> <li>Identify and improve operational systems and processes to strengthen tenant compliance, service delivery, and overall retail standards.</li> <li>Act as a key point of contact between the mall and tenants, managing expectations and providing practical solutions that support improved commercial performance.</li> <li>Monitor tenant sales performance, footfall, and commercial trends, and prepare relevant reports and analysis to identify opportunities to maximize revenue and improve tenant performance.</li> <li>Work collaboratively with HR Business Partners, AFTC, Line Managers, Senior Management, and other stakeholders to align priorities, share workloads, and deliver agreed initiatives.</li> <li>Ensure tenants and key stakeholders are aware of relevant standards, products, services, initiatives, and expectations, using appropriate communication and capability-building approaches.</li> <li>Identify retail learning and development needs and support the implementation of innovative solutions, tools, technologies, and initiatives that create competitive advantage.</li> <li>Maintain effective systems for tracking, analyzing, and reporting retail development and performance metrics, ensuring Senior Management receives accurate and timely updates.</li> <li>Manage and support projects and initiatives designed to improve tenant performance, customer satisfaction, and the overall mall experience.</li> <li>Regularly gather and analyze customer feedback, identify improvement opportunities, and implement initiatives to enhance customer satisfaction.</li> <li>Conduct competitor visits and monitor retail, hospitality, customer experience, and technology trends to identify relevant opportunities for the mall.</li> <li>Develop and execute customer experience and service strategies aligned with the mall’s vision, including the use of technology-driven solutions such as chatbots and mobile applications.</li> </ul> <h4>Required skills to be successful</h4> <ul> <li>Extensive experience in retail operations and tenant management, acting as a key point of contact between the mall and tenants, with exposure to retail standards, store operations, and customer experience.</li> <li>Proven experience in managing footfall and sales performance, with exposure to budgeting, forecasting, commercial analysis, and initiatives aimed at improving tenant performance and customer satisfaction.</li> <li>Strong retail operations and sales background, with knowledge of retail best practices, tenant management, customer experience, commercial performance, and project management.</li> <li>Strong consulting, analytical, collaborative problem-solving, negotiation, and conflict management skills.</li> <li>Strong stakeholder management and communication skills, with the ability to build effective relationships with tenants, internal teams, and senior management.</li> <li>High level of computer literacy and ability to use data, reporting, and performance metrics to support decision-making.</li> <li>Experience working within large, culturally diverse organizations is preferred.</li> <li>Strong organizational skills, with the ability to manage multiple priorities, projects, and stakeholder expectations effectively.</li> </ul> <h4>What equips you for the role</h4> <ul> <li>Bachelor’s degree in Business Administration or a relevant field, preferably with a specialization in Retail and Sales.</li> <li>Strong knowledge of retail operations, tenant management, retail and sales best practices, and customer experience principles.</li> <li>Experience in budgeting, forecasting, commercial performance analysis, and project management.</li> <li>Strong understanding of customer feedback, satisfaction measurement, service improvement, and retail trends.</li> <li>Ability to work collaboratively with tenants and cross-functional stakeholders while maintaining high standards of accountability and customer centricity.</li> </ul> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region.</p> <p>From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>The role of the Sales Assistant at Ted Baker is pivotal in providing a superior shopping experience for customers. The main responsibilities include delivering outstanding customer service, supporting the achievement of sales goals, and maintaining high store presentation standards. Success in this role relies on an ability to engage customers, offer tailored product recommendations, and manage transactions efficiently. The Sales Assistant will work collaboratively within the team to contribute to the overall store performance and uphold the brand's image.</p> <h4>What you will do</h4> <p><strong>Customer service</strong><br> <li>Greet customers and provide exceptional customer service.</li> <li>Assist customers in finding products and answering questions.</li> <li>Resolve customer concerns professionally.</li> <li>Achieve individual and store sales targets.</li> <li>Stay updated on product knowledge and promotions.</li></p> <p><strong>Sales and transactions</strong><br> <li>Promote products and recommend suitable alternatives.</li> <li>Process sales transactions accurately.</li> <li>Handle cash, card, and other payment methods.</li> <li>Achieve sales KPIs including sales target, average transaction value, and units per transaction.</li></p> <p><strong>Store operations and stock management</strong><br> <li>Maintain product displays and store presentation standards.</li> <li>Replenish stock and organize merchandise.</li> <li>Support inventory counts and stock management activities.</li> <li>Ensure store standards compliance.</li></p> <h4>Required skills to be successful</h4> <li>Strong communication and interpersonal skills.</li> <li>Customer service orientation.</li> <li>Time management and organization.</li> <li>Adaptability and flexibility.</li> <h4>What qualifies you for the role</h4> <li>High school diploma or equivalent.</li> <li>Previous retail or sales experience preferred.</li> <li>Basic computer and POS system knowledge.</li> <li>Ability to work retail hours including weekends and holidays.</li> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p> <h4>About Al-Futtaim Malls</h4> <p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p> <p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p> <p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p> <h4>About Al-Futtaim Engineering & Technologies</h4> <p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p> <p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p> <p>The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p> <p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>

<p>We are looking for a skilled and motivated <strong>Frontend Developer</strong> with strong experience in <strong>React.js</strong> and modern frontend development practices. The ideal candidate should be comfortable building scalable, responsive, and high-performance web applications and integrating them with <strong>RESTful APIs and microservices-based backends</strong>. You will work closely with backend engineers, product managers, designers, and QA engineers to develop modern, maintainable, and user-friendly applications.</p><ul><li>Develop and maintain modern web applications using <strong>React.js</strong>.</li><li>Build reusable, scalable, and maintainable UI components.</li><li>Integrate frontend applications with <strong>REST APIs and microservices</strong>.</li><li>Work with backend teams to understand API contracts, authentication, error handling, and service integrations.</li><li>Implement application state management using <strong>Redux / Redux Toolkit</strong> or other appropriate state-management solutions.</li><li>Develop responsive and mobile-friendly interfaces across different devices and screen sizes.</li><li>Follow modern frontend architecture and development best practices.</li><li>Optimize application performance, page load time, rendering performance, and bundle size.</li><li>Implement proper loading, error, empty, and success states across the application.</li><li>Handle authentication and authorization flows, including token-based authentication.</li><li>Work with asynchronous API calls and efficiently manage server-side data.</li><li>Write clean, reusable, modular, and well-documented code.</li><li>Participate in code reviews and contribute to frontend coding standards.</li><li>Troubleshoot and resolve frontend bugs and production issues.</li><li>Collaborate with QA engineers to ensure high-quality and reliable releases.</li><li>Work with Git-based development workflows and participate in pull-request/code-review processes.</li><li>Contribute to improving the overall frontend architecture as the product evolves.</li></ul><p><strong>Required Technical Skills</strong></p><p><strong>React.js</strong></p><ul><li>Strong hands-on experience with <strong>React.js</strong>.</li><li>Strong understanding of:</li><ul><li>Functional Components</li><li>React Hooks</li><li>Component lifecycle</li><li>Props and state</li><li>Context API</li><li>Custom Hooks</li><li>Reusable component design</li></ul><li>Experience building large-scale React applications.</li></ul><p><strong>State Management</strong></p><ul><li>Strong experience with <strong>Redux / Redux Toolkit</strong>.</li><li>Understanding of global vs local state management.</li><li>Experience handling asynchronous state and API data.</li><li>Familiarity with alternatives such as <strong>React Query / TanStack Query</strong> is a plus.</li></ul><p><strong>Modern Frontend Development</strong></p><ul><li>Strong knowledge of <strong>JavaScript (ES6+)</strong>.</li><li>Good understanding of <strong>TypeScript</strong>.</li><li>Experience with modern CSS and responsive design.</li><li>Experience with component-based UI development.</li><li>Understanding of frontend architecture and design patterns.</li><li>Experience with modern build tools such as <strong>Vite, Webpack, or similar</strong>.</li><li>Understanding of code splitting, lazy loading, caching, and frontend performance optimization.</li></ul><p><strong>Microservices &amp; API Integration</strong></p><ul><li>Experience integrating React applications with <strong>microservices-based backend systems</strong>.</li><li>Strong understanding of <strong>REST APIs</strong> and JSON.</li><li>Understanding of:</li><ul><li>API authentication</li><li>Authorization</li><li>HTTP methods and status codes</li><li>API error handling</li><li>Pagination</li><li>Filtering and sorting</li><li>File uploads</li><li>Webhooks/events from a frontend perspective</li></ul><li>Ability to work with multiple backend services/APIs within a single frontend application.</li><li>Understanding of service boundaries and how frontend applications interact with distributed backend systems.</li></ul><p><strong>HTML / CSS</strong></p><ul><li>Strong knowledge of <strong>HTML5, CSS3, and responsive design</strong>.</li><li>Experience with modern CSS frameworks such as <strong>Tailwind CSS, Bootstrap, or Material UI</strong>.</li><li>Ability to convert UI/UX designs into clean and responsive frontend implementations.</li><li>Good understanding of accessibility and cross-browser compatibility.</li></ul><p><strong>Git &amp; Development Practices</strong></p><ul><li>Strong experience with <strong>Git and GitHub/GitLab/Bitbucket</strong>.</li><li>Experience with:</li><ul><li>Feature branches</li><li>Pull requests</li><li>Code reviews</li><li>Merge conflicts</li><li>Release workflows</li></ul><li>Understanding of CI/CD workflows is a plus.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Strong hands-on experience with <strong>React.js</strong>.</li><li>Strong understanding of:<ul><li>Functional Components</li><li>React Hooks</li><li>Component lifecycle</li><li>Props and state</li><li>Context API</li><li>Custom Hooks</li><li>Reusable component design</li></ul></li><li>Experience building large-scale React applications.</li><li>Strong experience with <strong>Redux / Redux Toolkit</strong>.</li><li>Understanding of global vs local state management.</li><li>Experience handling asynchronous state and API data.</li><li>Familiarity with alternatives such as <strong>React Query / TanStack Query</strong> is a plus.</li><li>Strong knowledge of <strong>JavaScript (ES6+)</strong>.</li><li>Good understanding of <strong>TypeScript</strong>.</li><li>Experience with modern CSS and responsive design.</li><li>Experience with component-based UI development.</li><li>Understanding of frontend architecture and design patterns.</li><li>Experience with modern build tools such as <strong>Vite, Webpack, or similar</strong>.</li><li>Understanding of code splitting, lazy loading, caching, and frontend performance optimization.</li><li>Experience integrating React applications with <strong>microservices-based backend systems</strong>.</li><li>Strong understanding of <strong>REST APIs</strong> and JSON.</li><li>Understanding of:<ul><li>API authentication</li><li>Authorization</li><li>HTTP methods and status codes</li><li>API error handling</li><li>Pagination</li><li>Filtering and sorting</li><li>File uploads</li><li>Webhooks/events from a frontend perspective</li></ul></li><li>Ability to work with multiple backend services/APIs within a single frontend application.</li><li>Understanding of service boundaries and how frontend applications interact with distributed backend systems.</li><li>Strong knowledge of <strong>HTML5, CSS3, and responsive design</strong>.</li><li>Experience with modern CSS frameworks such as <strong>Tailwind CSS, Bootstrap, or Material UI</strong>.</li><li>Ability to convert UI/UX designs into clean and responsive frontend implementations.</li><li>Good understanding of accessibility and cross-browser compatibility.</li><li>Strong experience with <strong>Git and GitHub/GitLab/Bitbucket</strong>.</li><li>Experience with:<ul><li>Feature branches</li><li>Pull requests</li><li>Code reviews</li><li>Merge conflicts</li><li>Release workflows</li></ul></li><li>Understanding of CI/CD workflows is a plus.</li><li>Experience with <strong>Next.js</strong>.</li><li>Experience with <strong>TypeScript</strong> in production applications.</li><li>Experience with <strong>React Query / TanStack Query</strong>.</li><li>Experience with <strong>WebSockets or real-time applications</strong>.</li><li>Experience with <strong>Micro Frontends</strong> is a strong plus.</li><li>Experience with <strong>Storybook</strong>.</li><li>Experience writing frontend unit/integration tests using <strong>Jest, Vitest, React Testing Library, or Cypress/Playwright</strong>.</li><li>Understanding of Docker and containerized applications.</li><li>Experience working with cloud environments such as AWS.</li><li>Understanding of application observability and frontend monitoring.</li><li>Experience working in Agile/Scrum teams.</li><li>Strong problem-solving and debugging skills.</li><li>Good communication and collaboration skills.</li><li>Ability to work independently and as part of a team.</li><li>Strong attention to detail.</li><li>Ability to understand business requirements and translate them into technical solutions.</li><li>Willingness to learn new technologies and modern development practices.</li><li>Comfortable working in a fast-paced product development environment.</li></ul>

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>The forklift operator is responsible for efficient and safe handling of goods within the warehouse. The role involves executing the receiving process with precision to ensure order accuracy and timely stock availability for stores. Success involves collaborating with the team to achieve departmental goals while adhering to IKEA's operational standards. The operator must utilize their knowledge of logistics and warehouse procedures to maintain inventory integrity and enhance goods availability. Commitment to health, safety, and security measures is crucial to prevent incidents and foster a supportive work environment.</p> <h4>What you will do</h4> <li>Execute the receiving process efficiently and safely with high accuracy.</li> <li>Ensure warehouse operations are secured for preparing and picking orders for stores.</li> <li>Develop and apply knowledge of IKEA operations to improve processes.</li> <li>Contribute to the timely execution of store warehouse tasks to ensure high goods availability.</li> <li>Work according to inventory guidelines to maintain data integrity and maximize product availability.</li> <li>Follow all IKEA health, safety, and security rules to prevent incidents.</li> <li>Support colleagues in the department and other store areas when necessary.</li> <h4>Required skills to be successful</h4> <li>Proficient in retail and logistics processes.</li> <li>Ability to prioritize and organize tasks efficiently.</li> <li>Good interpersonal skills with a friendly demeanor.</li> <li>Strong attention to detail and personal discipline.</li> <h4>What qualifies you for the role</h4> <li>2-3 years of experience in warehouse operations.</li> <li>Knowledge of warehouse procedures.</li> <li>Skilled in retail and logistics processes and methods.</li> <li>Familiarity with IKEA brand, culture, and values.</li> <li>Mandatory driving license for forklift machines.</li> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p> <h4>About Al-Futtaim Malls</h4> <p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p> <p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p> <p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p> <h4>About Al-Futtaim Engineering & Technologies</h4> <p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p> <p>The engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p> <p>The technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p> <p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>WE are looking for a highly experienced Senior MS SQL &amp; Oracle Database Engineer to manage and support critical database infrastructure within a banking environment.<br> The ideal candidate must have strong banking experience and extensive hands-on expertise in Microsoft SQL Server and Oracle databases , including on-premises clustering, replication, Disaster Recovery (DR), advanced troubleshooting, and SQL query performance tuning.<br> Key Responsibilities Administer and support MS SQL Server and Oracle databases in a critical banking environment.<br> Manage and maintain on-premises MS SQL and Oracle database clusters .<br> Configure and support database clustering, replication, and DR environments .<br> Support database replication between primary production environments and DR sites .<br> Troubleshoot complex database availability, performance, and connectivity issues.<br> Perform advanced troubleshooting and fine-tuning of MS SQL queries .<br> Analyze query execution and identify performance bottlenecks.<br> Ensure database environments maintain high availability and operational reliability.<br> Support database-related incidents and perform root-cause analysis.<br> Work closely with infrastructure, application, network, and other technical teams to resolve database issues.<br> Support database maintenance and operational activities in accordance with banking requirements.<br> Banking experience – Mandatory.<br> 10+ years of total IT experience.<br> Minimum 7 years of hands-on experience with MS SQL Database and Oracle .<br> Strong hands-on experience with MS SQL clustering in on-premises environments.<br> Strong hands-on experience with Oracle clustering in on-premises environments.<br> Hands-on experience with MS SQL and Oracle replication .<br> Hands-on experience supporting DR sites and database replication/DR environments .<br> Advanced troubleshooting and MS SQL query performance tuning experience.<br></span> </div>

Summary:We are seeking a highly skilled and proactive L2 DBA Support Engineer to join our team. The successful candidate will be responsible for the administration, support, maintenance, troubleshooting, and optimization of enterprise database environments. This role requires strong operational expertise to ensure database availability, performance, integrity, security, and compliance with agreed Service Level Agreements (SLAs).<br>Responsibilities Operations Responsibility Provide day-to-day operational support for Microsoft SQL Server, Oracle Database, and Mongo DB environments. Perform database installation, configuration, patching, upgrades, migrations, and troubleshooting activities. Execute backup, recovery, and disaster recovery procedures according to established policies. Ensure database security, compliance, and access control management. Manage database user accounts, privileges, roles, and auditing requirements. Identify opportunities for automation and operational efficiency improvements. Develop and maintain operational runbooks, standard operating procedures (SOPs), and technical documentation. Participate in a rotating 24x7 on-call support schedule to ensure service continuity and timely incident response outside business hours. Strong Linux/Unix administration knowledge. Familiarity with monitoring and ticketing systems in enterprise environments.<br>Oracle Database Administration Administer Oracle Database environments including installation, configuration, patching, upgrades, performance tuning, backup, recovery, and troubleshooting. Support Oracle RAC, Data Guard, ASM, and Oracle Enterprise Manager environments. Manage Oracle Golden Gate replication environments. Support Oracle Exadata systems and related database services. Administer Oracle E-Business Suite (EBS) environments, including:Installation and configuration Cloning and refresh activities Patching and upgrades Performance monitoring and tuning Troubleshooting and operational support<br>Microsoft SQL Server Administration Install, configure, patch, upgrade, and maintain Microsoft SQL Server environments. Manage SQL Server backup and recovery operations. Monitor and optimize SQL Server performance. Implement and support High Availability (HA) and Disaster Recovery (DR) solutions, including:Failover Cluster Instances (FCI) Always On Availability Groups Log Shipping and Replication Troubleshoot database, replication, and availability-related issues.<br>Mongo DB & NoSQL Administration Administer Mongo DB environments including deployment, configuration, monitoring, backup, recovery, and troubleshooting. Support Mongo DB replication and sharding architectures. Perform performance tuning and capacity planning activities. Maintain database security and operational best practices. Exposure to additional NoSQL platforms such as Postgre SQL, MySQL, Cassandra, or Redis is considered an advantage.<br>Qualifications Bachelor's Degree in Computer Science, Information Technology, Software Engineering, or a related field.5–7 years of hands-on experience in enterprise database administration and support.<br>Preferred Certifications Oracle Certified Professional (OCP) Microsoft SQL Server Administration Certification. Mongo DB DBA Associate or Professional Certification. ITIL Foundation Certification.

<p><h4>Job overview</h4> <p>The role of claims officer involves processing medical claims for clients worldwide. We ensure a high level of client service while processing claims within an industry-leading 48 hours.</p> <p>The claims officer adjudicates medical providers’ claims, making sure that services are eligible as per policy terms and conditions, are in correlation with the authorized guarantee of payment given, and are paid as per the agreed tariffs with providers. The claims department is a very fast-paced and challenging environment, with many different languages used and a mixture of cultures.</p> <h4>What you do</h4> <p><strong>Key responsibilities</strong></p> <ul> <li>Adjudicate and process claims within the agreed company SLA - clear to zero, in accordance with policy benefits to facilitate the company achieving its loss ratio target.</li> <li>Use client database accurately and effectively to ensure reports generated give a true reflection of the department’s workload, which consequently facilitates effective target planning.</li> <li>Operate within and meet the conditions of company service standards, clear to zero, to guarantee customer satisfaction and retention.</li> <li>Contribute to the team and departmental productivity targets so that the agreed SLA is achieved and a high level of customer service is provided.</li> <li>In line with the company’s policy on cost containment, identify duplicate payments, overbilling, upcoding, possible non-disclosure, and fraudulent claims.</li> <li>Respond to customer enquiries accurately and professionally and if necessary, liaise with other departments for support to ensure an efficient and professional response is given thereby achieving customer satisfaction.</li> <li>Participate in departmental medical training to expand knowledge of medical terminology and procedures and to develop comprehensive claims processing skills.</li> <li>Assume additional tasks to effectively support the team leader to deliver on team KPIs and deputise for team leader, as needed.</li> <li>Give support and guidance on escalated issues, complaints, and challenging claims and lead by example.</li> <li>Ensure adaptability in various claims handling work-related tasks to be able to facilitate a multi-tasking role.</li> <li>Ensure that high quality targets (standard of work performance) are achieved at all times.</li> <li>Support your team leader to drive engagement within the team.</li> <li>Assist the in-house medical team by using AI models to streamline client hospital admissions, evacuations, repatriations, and other cases, ensuring efficient and effective service.</li> <li>Automate routine tasks, speeding up the adjudication process and ensuring claims are processed efficiently, thus helping achieve the loss ratio target.</li> <li>Enhance the use of the client database by AI analytics, providing deeper insights and generating more accurate reports, facilitating better target planning.</li> <li><strong>AI readiness:</strong> Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data, analytics, and cloud-based tools, using insights responsibly with our standards of data governance, security, and ethical use.</li> </ul> <h4>What you bring</h4> <p><strong>Key requirements:</strong></p> <ul> <li>1-2 years’ experience in a customer-focused environment, ideally in clinical, paramedical roles or TPA or insurance roles.</li> <li>Proficiency in MS Office.</li> <li>Candidates must possess at least a B2 level of German proficiency.</li> <li>Completion or progression towards the diploma in private medical insurance.</li> <li>A highly customer-focused individual with strong interpersonal, communicative, and accuracy skills.</li> <li>Team player.</li> <li>Physically fit to carry out duties.</li> <li>Ability to demonstrate sound work ethics.</li> <li>Ability to work under pressure and to meet tight deadlines and service standards.</li> </ul> <h4>How we hire</h4> <p><strong>Agency statement:</strong> Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p> <h4>Key benefits/What we offer</h4> <p>Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance. Our products are embedded seamlessly into our partners’ businesses or sold directly to customers, and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel, and Allianz Care.</p> <p>At Allianz Partners, artificial intelligence (AI) is transforming service delivery and innovation. By leveraging business intelligence and data analytics, we enhance strategic decision-making and customer experiences. Our commitment to ethical AI ensures responsible deployment, maintaining data integrity and trust. Conversational AI improves communication, while emerging technologies and generative AI drive industry leadership and new opportunities. With robust information security management, we protect sensitive information, ensuring compliance and security. Embrace the future of AI with Allianz Partners, where possibilities become realities.</p> <p>Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.</p> <p>At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion, and trust.</p> <p>We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p> <p>Great to have you on board. Let's care for tomorrow.</p> <p>Note: Having different strengths, experiences, perspectives, and approaches is an integral part of Allianz' company culture. One means to achieve this is a regular rotation of Allianz executive employees across functions, Allianz entities, and geographies. Therefore, the company expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.</p><br><p>With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone’s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always on the lookout for new talents to join us on our success journey.</p><br><br>Job Description<br><p>As a <strong>Coordinator Content Optimization</strong>, you will join our team and drive the success of our e-<br> commerce marketplace by creating and maintaining high-quality product descriptions and categories<br> for our website and applications. You will also evaluate AI model outputs for e-commerce search<br> relevance and product matching accuracy, working closely with our AI program team to ensure our AI<br> models deliver high-precision results.</p><br><ul><li>Evaluate AI model outputs for e-commerce search relevance and product matching accuracy.</li><li>Apply detailed labeling guidelines and follow strict, multi-step annotation workflows.</li><li>Create content for multiple product verticals.</li><li>Develop and maintain accurate and compelling product descriptions and categories for our e-commerce marketplace.</li><li>Collaborate with cross-functional teams to ensure consistent branding and messaging across all product content.</li><li>Stay up to date on industry trends and best practices to continuously improve the quality of product content and ensure all information is current and accurate.</li><li>Coordinate with clients to ensure our database is up to date with changes.</li><li>Identify edge cases and provide clear, actionable feedback to the product team.</li></ul><br>Qualifications<br><ul><li>Bachelor's degree in Marketing, Communications, or a related field.</li><li>1+ years of experience in product content creation with a focus on e-commerce.</li><li>Prior experience in data annotation, content moderation, or e-commerce catalog QA is an advantage.</li><li>Strong command of MS Office.</li></ul><p><strong>What you will bring</strong></p><br><ul><li>Fluency in English required</li><li>Strong writing, editing, and proofreading skills.</li><li>Comfort navigating retail taxonomies, brand variations, and product attributes across various categories.</li><li>Familiarity with e-commerce platforms.</li><li>Ability to follow detailed AI labeling guidelines without substituting personal bias.</li><li>Able to perform complex tasks that require a high level of focus.</li><li>Solid analytical skills and market research background.</li><li>Strong organizational skills.</li><li>Clear written communication skills to articulate edge cases and provide actionable feedback.</li><li>Ability to work independently and as part of a team.</li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Title <br>Channel Manager<br><br>Job Scope <br></span><p>The Channel Manager is accountable for developing the sales strategy while driving the recruitment of partners, overseeing account profiles and planning a growing market share through set targets. S/He monitors competitors’ activities, deals with resellers and coordinates with the marketing team on channel activities and programs.</p><br><br><br>Main Duties and Responsibilities <br>Technical and Operations <ul> <li>Define and implement the channel strategy and roadmap of the assigned service/product’s line in alignment with the management</li> <li>Lead the partners’ relations in alignment with the company’s management and strategy</li> <li>Develop and maintain relationships with new and existing channels/clients to expand sales in the assigned territory</li> <li>Build and maintain a solid channel/customer database, analyze data and develop metrics evaluating loyalty and new opportunities</li> <li>Specify market requirements for current and future services/products by conducting market research supported by on-going visits to existing and potential customersv</li> <li>Execute and supervise the entire sales cycle from quotation to collection</li> <li>Track credit and/or payment performance, review outstanding settlements and manage resolutions accordingly</li> <li>Generate sales for the entire service/product line in terms of long-term revenue and profitability</li> <li>Secure the highest level of engagement and support to channel partners and respond to issues and/or queries in order to efficiently meet customers’ needs</li> <li>Develop and deliver accurate sales forecasts and market development reports in line with business objectives</li> <li>Promote the service(s)/product(s) and the company within the region</li> <li>Oversee the implementation of targeted programs and marketing activities, monitor progress and raise recommendations as and when necessary</li> <li>Put available systems into practice (salesforce.com CRM for leads, opportunity and deal registration management) for output efficiency and standardization</li> </ul> <br><br>Position Requirements <br><br>Education <br><p>Bachelor's degree in Information Technology or Computer Engineering.</p><br><br><br>Experience <br><p>5–8 years of experience in Channel Sales or Channel Management, with a strong track record of managing channel partners in Egypt.<br>Previous experience with IBM products, solutions, or the IBM partner ecosystem is highly preferred.<br>Proven experience in partner relationship management, business development, sales negotiations, and commercial account management.<br>Ability to build, manage, and grow strategic partner relationships through regular partner engagement and on-site visits.<br>Strong knowledge of enterprise infrastructure solutions, including servers, AI, cybersecurity, and related technologies..<br>Excellent communication, negotiation, and stakeholder management skills.<br>Results-driven with the ability to achieve sales targets and drive partner performance</p><br> <p>#LI-DNI&nbsp;</p><br><br><br><br> </div>