Cyber Security Engineer Jobs in Egypt

Job Title: Travel Visa Specialist<br><br>Location: Salah Salem, Heliopolis<br><br>Department: Visa operarions<br><br>Employment Type: Full-time<br><br><br>About the Role<br><br>We are seeking an experienced, highly connected, and detail-oriented Travel Visa Specialist to lead and manage our visa processing operations. In this role, you will be the backbone of our travel logistics, ensuring seamless, error-free visa procurement for large corporate groups, incentive travel delegations, and individual clients.<br><br>If you thrive in a fast-paced environment, possess an elite network within major embassies, and pride yourself on flawless execution under tight deadlines, we want you on our team.<br><br><br>Key Responsibilities<br><br>End-to-End Visa Management: Oversee and execute the complete visa application process for dozens of corporate and leisure travel groups simultaneously.<br><br>Embassy & Consulate Liaison: Leverage existing relationships and build new connections with embassies, consulates, and third-party processing centers (e.g., VFS Global, TLScontact) to expedite processing and resolve complex issues.<br><br>Compliance & Accuracy: Meticulously review all documentation (application forms, financial records, invitations, and flight/hotel itineraries) to ensure 100% accuracy and compliance with evolving international immigration laws.<br><br>Client Consultation: Provide clear, professional guidance to corporate clients and group leaders on specific visa requirements, timelines, and documentation.<br><br>Problem Solving: Proactively identify potential bottlenecks or rejection risks and implement immediate corrective actions.<br><br>Database Management: Maintain up-to-date, secure digital records of all applications, passports, and visa statuses.<br><br><br>Required Qualifications & Skills<br><br>Experience: Minimum of 3 years of proven experience specializing in travel visa processing, preferably within a fast-paced corporate travel agency, MICE operator, or global logistics firm.<br><br>Industry Network: Strong, established connections and a reliable network within major foreign embassies and consulates.<br><br>Languages: Flawless fluency in English (both written and spoken) is mandatory. Strong communication skills are vital for high-level embassy interactions and corporate client management.<br><br>Tech-Savviness: Highly computer literate, with advanced proficiency in MS Office (Excel, Word), cloud-based data management, and digital embassy portals.<br><br>Attention to Detail: An eagle-eye view for documentation; zero tolerance for errors, omissions, or typos.<br><br>Mindset: A highly driven self-motivator who can work autonomously, manage high-stress situations, and successfully juggle multiple group deadlines at once.<br><br>Regulatory Knowledge: Deep, up-to-date understanding of Schengen, US, UK, and GCC visa regulations and changing geopolitical travel policies.<br><br><br>How to Apply<br><br>If you meet the above criteria and are ready to take ownership of a critical operational role, please send your updated CV and a brief cover letter highlighting your experience with large-group visa processing to youssefmaged@pandaeg.com with the subject line "Application: Travel Visa Specialist - [Your Name]".

Job Title: Travel Visa Specialist<br>Location: Salah Salem, Heliopolis<br>Department: Visa operarions<br>Employment Type: Full-time<br><br>About the Role<br><br>We are seeking an experienced, highly connected, and detail-oriented Travel Visa Specialist to lead and manage our visa processing operations. In this role, you will be the backbone of our travel logistics, ensuring seamless, error-free visa procurement for large corporate groups, incentive travel delegations, and individual clients.<br><br>If you thrive in a fast-paced environment, possess an elite network within major embassies, and pride yourself on flawless execution under tight deadlines, we want you on our team.<br><br>Key Responsibilities<br><br>End-to-End Visa Management: Oversee and execute the complete visa application process for dozens of corporate and leisure travel groups simultaneously.<br><br>Embassy & Consulate Liaison: Leverage existing relationships and build new connections with embassies, consulates, and third-party processing centers (e.g., VFS Global, TLScontact) to expedite processing and resolve complex issues.<br><br>Compliance & Accuracy: Meticulously review all documentation (application forms, financial records, invitations, and flight/hotel itineraries) to ensure 100% accuracy and compliance with evolving international immigration laws.<br><br>Client Consultation: Provide clear, professional guidance to corporate clients and group leaders on specific visa requirements, timelines, and documentation.<br><br>Problem Solving: Proactively identify potential bottlenecks or rejection risks and implement immediate corrective actions.<br><br>Database Management: Maintain up-to-date, secure digital records of all applications, passports, and visa statuses.<br><br>Required Qualifications & Skills<br><br>Experience: Minimum of 3 years of proven experience specializing in travel visa processing, preferably within a fast-paced corporate travel agency, MICE operator, or global logistics firm.<br><br>Industry Network: Strong, established connections and a reliable network within major foreign embassies and consulates.<br><br>Languages: Flawless fluency in English (both written and spoken) is mandatory. Strong communication skills are vital for high-level embassy interactions and corporate client management.<br><br>Tech-Savviness: Highly computer literate, with advanced proficiency in MS Office (Excel, Word), cloud-based data management, and digital embassy portals.<br><br>Attention to Detail: An eagle-eye view for documentation; zero tolerance for errors, omissions, or typos.<br><br>Mindset: A highly driven self-motivator who can work autonomously, manage high-stress situations, and successfully juggle multiple group deadlines at once.<br><br>Regulatory Knowledge: Deep, up-to-date understanding of Schengen, US, UK, and GCC visa regulations and changing geopolitical travel policies.<br><br>How to Apply<br><br>If you meet the above criteria and are ready to take ownership of a critical operational role, please send your updated CV and a brief cover letter highlighting your experience with large-group visa processing to youssefmaged@pandaeg.com with the subject line "Application: Travel Visa Specialist - [Your Name]".

Join Us<br><br>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.<br><br>Role Purpose<br><br>To lead the strategy, growth, and end-to-end lifecycle management of Vodafone Egypt's Enterprise Messaging and CPaa S product portfolio, ensuring the continuous development and commercialization of innovative products and capabilities that address evolving customer needs and support Vodafone's strategic priorities of Growth, Customer, and Simplicity.<br><br>The role is accountable for defining the portfolio strategy and product roadmaps, driving new product development and go-to-market execution, and maximizing the commercial value of the portfolio through sustainable revenue and EBIT growth. The role holder will work closely with Sales, Pre-Sales, Technology, IT, Customer Care, Finance, Pricing, Regulatory, Legal, Privacy, Security, and external partners to deliver differentiated customer experiences and commercially successful products.<br><br>Job Profile<br><br> Define and own the Enterprise Messaging and CPaa S portfolio strategy, including market positioning, product portfolio evolution, prioritization of growth opportunities, and the end-to-end roadmap for existing and new products Own the end-to-end product lifecycle, from opportunity identification, business case development, product design, development, launch, commercialization, continuous enhancement, and, where required, product retirement Act as the Product Owner for assigned products and technology squads, maximizing product value through effective backlog management, prioritization, planning, grooming, and close collaboration with Technology and IT teams using Agile and Scrum methodologies Own the commercial performance of the portfolio, driving the achievement of annual revenue, profitability, growth, adoption, and churn targets through effective pricing, packaging, sales enablement, go-to-market plans, and continuous portfolio optimization Lead cross-functional and external stakeholder management, ensuring alignment and timely delivery across Sales, Pre-Sales, Marketing, Technology, IT, Customer Care, Finance, Pricing, Regulatory, Legal, Privacy, Security, suppliers, and strategic partners, while maintaining high standards of customer experience and product compliance <br><br><br>Competencies And Qualifications<br><br> Strong knowledge and experience in Enterprise Messaging, CPaa S, telecom, and digital communication services, including technologies and services such as A2P SMS and emerging omnichannel communication capabilities Strong product management and product ownership capabilities, with the ability to translate market and customer needs into clear product strategies, roadmaps, business requirements, and prioritized backlogs Excellent commercial and strategic mindset, with the ability to identify growth opportunities and make data-driven decisions that balance customer value, revenue growth, profitability, and strategic priorities Excellent cross-functional stakeholder management, communication, and influencing skills, with the ability to align multiple business and technology stakeholders around common objectives and delivery priorities Strong analytical, problem-solving, and execution capabilities, with high attention to detail while maintaining a clear view of the overall business objectives and end-to-end customer experience <br><br><br>Must have technical / professional qualifications: <br><br> 6+ years of relevant experience in Product Management, Product Ownership, Telecom, Enterprise Digital Services, CPaa S, Messaging, or related B2B technology domains Proven experience in managing the end-to-end product lifecycle, including product strategy, business cases, requirements definition, development, launch, commercialization, and post-launch performance management Strong knowledge of Agile and Scrum methodologies, with practical experience managing product backlogs, prioritization, sprint planning, and working closely with technology and development teams Strong commercial, financial, and quantitative analytical skills, including the ability to interpret market and product performance data and manage revenue, profitability, adoption, churn, and other business KPIs Good understanding of B2B sales, go-to-market, and marketing practices, with the ability to translate product capabilities into compelling value propositions and sales enablement strategies <br><br><br>Not a perfect fit?<br><br>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.<br><br>Who We Are<br><br>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.<br><br>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.<br><br>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.<br><br>Together we can.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably.</b></p><br><p><b>We’re the first software business in the world to have our sustainability targets validated by the SBTi, and we’ve been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We’ve also recently been named as one of the world’s most innovative companies.</b></p><br><p><b>If you’re a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at AVEVA Careers.</b></p><br><p><b><span><span><span>For more information about our privacy policy and how to manage cookies, visit our </span></span></span></b><b>Privacy Policy</b><b><span><span><span>.</span></span></span></b></p><br><p><b>Job Title: Contract Management Specialist </b></p><br><p><b>Location: Cairo, hybrid</b></p><br><p><b>Role: Full time</b></p><br><p><b>Job Summary </b></p><br><p>The Contract Specialists is a member of the AVEVA Contract Management (CM) team and will be responsible for the preparation and management of contract documents related to the sales activities of the company, from start (generation of a contract request) to finish (contract signature and archiving). The CM team is involved throughout the quote-to-fulfilment process and is responsible for coordinating with other stakeholders in the process such as Sales, Legal Counsel, Trade Compliance, Finance, Order Entry, Deal Desk and Fulfilment teams to ensure that contracts are delivered as per business deadlines and in compliance with AVEVA’s policies.</p><br><p><br>We are looking for a Contract Specialist who has excellent attention to detail and strong communication skills and who has knowledge of contractual and legal terminology. The role is part of the Contract Management team and will be based in Kuala Lumpur, supporting various parts of the EMEA region as may be assigned from time to time. working in EMEA time zone.</p><br><p>&nbsp;<br>Please note that while this position reports into the Legal Department, this is not a lawyer/attorney/counsel position.</p><br><p><br><b>Responsibilities</b><br>• Assist in the preparation and management of contracts related to the sales activities of the company, ensuring all documents are accurate, compliant and delivered in the required timeframe.<br>• Ensure compliance with AVEVA’s contracting guidelines, policies, protocols and process.<br>• Build and maintain strong relationships with AVEVA’s Sales team and other members of the Legal team as well as any other relevant functions and departments to ensure alignment and collaboration.<br>• Handle queries from internal teams and external stakeholders, providing timely responses.<br>• Support Trade Compliance, Credit Check, bidding and prequalification and any other relevant activities in AVEVA’s quote-to-fulfilment process.<br>• Facilitate the signature of contracts by all parties.<br>• Store all working papers and signed documents in the corresponding archives, including the inclusion of any references and metadata.<br>• Draft, prepare and edit (under supervision of Legal and other senior members of the Contract Management team) documents such as Non-Disclosure Agreements (NDAs), Termination Letters, Novation Letters, Price Escalation notifications etc.<br>• Support with various administrative tasks as may be assigned.<br><b>Skills &amp; Qualifications</b><br>• Bachelor 's degree and hands-on experience in commercial contracts management and administration. Significant years of relevant experience will be considered in lieu of a Bachelor's degree.<br>• Strong organizational, prioritization and time management skills<br>• Energetic, proactive, attention to detail and a strong team player<br>• Excellent communication skills with a professional and client-focused approach<br>• Excellent command of spoken and written English</p><br><p>• Experience with Microsoft office (Word, Excel, Outlook etc).</p><br><p>• Willingness and ability to support EMEA time zones, including adjusted working hours when required.<br>&nbsp;</p><br><p><b>Beneficial Skills &amp; Qualifications</b><br>• Proficiency in other languages are desirable<br>• Familiarity with IT tools such as Salesforce, Sharepoint, Acrobat and Docusign CLM.</p><br><p>• Legal background will be a plus (no degree in Law is required)</p><br><p><b><span>AVEVA requires all successful applicants to undergo and pass a comprehensive background check before they start employment.&nbsp; Background checks will be conducted in accordance with local laws and may, subject to those laws, &nbsp;include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check.&nbsp; Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria.</span></b></p><br><p><br><b>AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.<br>&nbsp;<br>Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.</b></p><br> </div>

<ul><li><p>Identify potential locations for new fuel stations based on market demand and growth potential.</p></li><li><p>Conduct site screening and preliminary feasibility assessments.</p></li><li><p>Support negotiations with landowners, developers, and government authorities</p></li><li><p>Analyze traffic volumes, population density, urban development, and competitor activities.</p></li><li><p>Develop business cases and investment proposals for new fuel stations.</p></li><li><p>Maintain and update the pipeline of potential sites to support future network expansion opportunities.</p></li><li><p>Ensure compliance with company standards and regulatory requirements during site evaluation and acquisition activities.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor degree in Engineering or Business Administration</p></li><li><p>5-7 years of experience in retail fuels, network planning, real estate development, or strategic planning, preferably with fuel station companies.</p></li><li><p>Strong knowledge of MS Office (Excel, Word, PowerPoint, Outlook).</p></li><li><p>Language: Fluency in English (written and spoken).</p></li></ul><p></p>

Duties & Responsibilities:<br>1. Handle all customer inquiries & requests.2. Identify and escalate issues to Team Leader3. Provide product and service information to clients. Cross sell products and services to clients & nonclients according to Contact Center processes and set the needed appointments with concerned Network.4. Document all call information on the relevant systems.5. Send all customer inquiries, requests, appointments, & referrals to the network & related head office departments.6. Determine customers’ needs and achieve customer satisfaction.7. Answer & process clients’ inquiries, requests & complaints received according to Contact Center processes.8. Suggest ideas to enhance the service level offered to the clients.9. Handle campaigns if availability of queuing needs, for example (covering shortage, crisis, huge campaign, etc.….).10. Replace the Customer Service Team Leader in case of unavailability.11. Assist the Customer Service Team Leader in providing guidance & advice to the team members.12. Ensure the correct functioning and implementation of the Permanent Supervision, Compliance and Money Laundering, Operational Risk, and Workplace Success Guidelines whenever and wherever possible.13. Adhere to QNB policies & procedures in order to guarantee that QNB business is conducted in compliance with Local Laws, Internal Rules & Regulations, as well as International Standards.<br>Education:<br>Bachelor’s degree in marketing, Business Administration or Commerce.fresh graduate (2026.2025.2024)<br><br>Experience:<br>0-2 years of experience in the related field.

Maverick Impact – People & Brand is a specialized recruitment consultancy connecting businesses with exceptional talent across various industries. We partner with leading organizations to deliver tailored recruitment solutions that drive long-term success. We are currently hiring an IT Support Executive (IT Help Desk) on behalf of one of our clients in the hospitality sector. Position: IT Support Executive (IT Help Desk) Employment Type: Temporary (3–5 months) Location: U Hotel, Dose Ras El Hekma – North Coast, Egypt<br>Key Responsibilities:Provide first-line technical support to hotel staff. Maintain and troubleshoot computers, printers, IP phones, and internet connectivity. Install, configure, and maintain hardware and software. Support guests with in-room technology-related issues. Document technical incidents and maintain IT asset inventory. Ensure smooth day-to-day IT operations across the property. Requirements:Minimum 1 year of experience in IT Support or Help Desk. Good understanding of networking fundamentals, including switching, routing, and Wi-Fi systems. Familiarity with network passive infrastructure. Strong troubleshooting and problem-solving skills. Good communication and customer service skills. Experience with hotel systems such as Opera PMS, MICROS POS, and CCTV is an advantage. Professional certifications such as CCNA, MCSA, or Comp TIA Network+ are preferred. Compensation & Benefits Net Salary: EGP 10,000Accommodation provided

Key Responsibilities:Troubleshoot desktops, laptops, printers, mobile devices, and peripherals across Windows, mac OS, and Linux platforms. Provision, deprovision, and replace corporate devices following established processes. Provide day-to-day technical support to end users and coordinate with Level 2 support teams for advanced troubleshooting. Perform basic installation, maintenance, and troubleshooting of office infrastructure services including printing, connectivity, voice, and platform services. Install, test, and support network devices such as switches, routers, access points, firewalls, NAC, DNS, and out-of-band equipment. Troubleshoot Wi-Fi and LAN connectivity issues. Support smart office technologies including digital signage, smart sensors, and smart metering solutions. Assist with PABX-related tasks in coordination with remote support teams. Receive, install, test, and troubleshoot printers, AV equipment, and workplace monitors. Provide onsite assistance during scheduled maintenance activities and critical escalations. Coordinate with vendors and third-party service providers for equipment repairs and replacements. Maintain accurate incident documentation and contribute to knowledge-sharing initiatives. Escort authorized third-party providers to data rooms and secure technical areas. Support internal and external audits, compliance activities, and SOX requirements.???? Required Skills:✅ Desktop & Laptop Support✅ Network Troubleshooting (LAN/Wi-Fi)✅ Hardware Deployment & Asset Management✅ Office Infrastructure Support✅ AV & Print Services Support✅ Vendor Coordination✅ Incident Management & Documentation✅ Customer Service & Communication Skills

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Role purpose</h4> <p>To read, analyze and digest what a business wants to accomplish with its data, and develop business analytics, ad-hoc reporting, reports, dashboards and descriptive modelling and participate in IT/Commercial projects and choose the best possible design from the DWH and BI perspective.</p> <h4>Who you are</h4> <ul> <li>Achieve the agreed objectives in light of the business intelligence strategy.</li> <li>Act as SPOC with account management teams for the new projects.</li> <li>Manage the projects internally within business intelligence team to achieve the business requirements within the agreed timelines with high quality.</li> <li>Responsible for the design, development and ongoing support of reporting and analytical solutions and descriptive models for the business community within the reporting environment.</li> <li>Use range of technologies to make data easily accessible to business users through building self-BI environment and dashboards.</li> <li>Maintain and distribute business reports library and reports metadata.</li> <li>Perform the business analysis and document the specification of business information requests.</li> <li>Work closely with modelling and data management team members for building the new models that serve the business requests.</li> <li>Design and apply data validation strategies; report design and development; security development; end user training; software deployment; and all other facets of a complete system development life cycle.</li> <li>Participate effectively in setting the data governance and reporting strategies that reduce data redundancy wherever possible.</li> <li>Provide input to long-range data warehousing plans and design current ETL systems to be in alignment with those long-range objectives.</li> <li>Work with a team of developers through architecture, design, build, test, and enhancement of corporate business intelligence solutions.</li> <li>Design, code, test and document appropriate data processes, stored procedures or reporting and analytic applications using industry proven best practices.</li> <li>Develop outline design and reports; create necessary objects to meet report requirements.</li> <li>Develop and execute unit, system integration, and user acceptance test plans and play an active role in project rollouts.</li> <li>Investigate and assist in the resolution of any day-to-day application issues.</li> <li>Identify opportunities for sharing and re-using information through the team knowledge base.</li> <li>Act promptly on the reporting issues that are assigned to the second level of support team.</li> </ul> <h4>Qualifications and competencies</h4> <ul> <li>Bachelor’s degree in computer science and/or computer engineering.</li> <li>From 0-3 years’ experience in BI domain with good knowledge of BI development and technologies.</li> <li>Excellent knowledge of Oracle PL/SQL.</li> <li>Good knowledge of BI analytical and reporting tools (SAP BO, Tableau, Power BI).</li> <li>Knowledge of telecom industry standards and technologies is preferred.</li> <li>Excellent interpersonal and communication skills both oral and written mainly in English.</li> <li>Excellent analytical thinking, problem solving and decision making.</li> <li>Service management lifecycle knowledge.</li> <li>Proven modifications and enhancements applied in the design to current application.</li> <li>Proven modifications and enhancements applied to business design.</li> <li>Must have technical and professional qualifications: <ul> <li>B.Sc. of Computer Science or Computer Engineering.</li> <li>Master degree in BI related fields is a plus.</li> <li>Experience in business intelligence field and tools.</li> <li>Certificates in BI related fields is a plus.</li> </ul> </li> </ul> <h4>Not a perfect fit?</h4> <p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p> <p>Together we can.</p></p><p></p>

The Role <br>The Partnerships Manager owns Lucid's merchant network end-to-end — finding and signing the merchants that give Lucid customers somewhere great to spend, and then managing those relationships so they stay active, healthy, and growing. This is a full-cycle commercial role: you'll prospect and pitch new merchants, negotiate and close agreements, manage your pipeline against quarterly targets, and act as the ongoing relationship owner for the partners you bring on board — reviewing performance, resolving issues, and identifying opportunities to grow transaction volume. You'll work closely with Marketing, Product, and Operations to make sure every merchant you sign has a smooth path from first conversation to a thriving, transacting store. <br>Key Responsibilities Merchant Acquisition & Business Development • Identify, prospect, and pitch new merchants across priority categories — electronics, home appliances, fashion, F&B, travel, and beyond • Present Lucid's value proposition — zero enrollment fees, competitive transaction fees, settlement in four days maximum, zero credit risk, and marketing support — to convert prospects into signed partners • Negotiate commercial terms within approved frameworks and close merchant agreements • Coordinate onboarding and terminal setup (Paymob, Fawry, or Lucid Point) with Product and Operations for a smooth go-live Pipeline & Target Management • Build and maintain a healthy, well-qualified acquisition pipeline from first outreach through signed and live, using CRM/pipeline tools • Own quarterly merchant acquisition targets and contribute to Lucid's company-wide network growth goals • Forecast pipeline conversion, track progress against targets, and proactively flag risks to your numbers • Prioritize outreach by vertical, deal size, and strategic fit to keep the pipeline efficient and healthy <br>Merchant Relationship Management • Act as the primary point of contact for a portfolio of merchant partners post-onboarding • Build trusted, long-term relationships with merchant owners and managers so Lucid remains their BNPL partner of choice • Resolve day-to-day merchant issues and escalations, looping in Support, Product, or Finance as needed • Make sure merchants feel supported, informed, and engaged with the Lucid network <br>Commercial Review & Account Performance • Conduct regular commercial reviews with merchant partners, analyzing transaction volume, basket size, and GMV trends • Identify underperforming merchants and build action plans — in-store visibility, staff training, promotions — to reactivate or grow volumes • Spot upsell and growth opportunities: new store locations, new categories, online integration, comarketing campaigns • Track and report merchant- and portfolio-level performance to Commercial leadership <br>Cross-Functional Collaboration • Partner with Marketing on featured placements, co-funded media, and cross-merchant collaborations and events • Relay merchant feedback to Product and Credit/Risk teams to inform improvements • Represent Lucid at retail industry events, trade shows, and networking opportunities <br><br>What You'll Bring<br> • Bachelor's degree in Business, Finance, Marketing, or a related field • 3–6 years of experience in business development, partnerships, key account management, or sales — fintech, payments, retail, or e-commerce experience strongly preferred • A demonstrated track record of hitting or exceeding acquisition or sales targets • Strong commercial and negotiation skills; comfortable discussing fees, terms, and contracts • Excellent relationship-building skills, from merchant owners to senior retail executives • A data-driven mindset — comfortable with CRM tools, pipeline reporting, and basic performance analysis • Fluency in Arabic and English, written and spoken • Based in Cairo, with willingness to travel across Greater Cairo, Giza, and Alexandria to meet merchants in person • A self-starter mindset — comfortable with ambiguity and shifting priorities in a fast-growing startup <br>Nice to Have <br>• An existing network of contacts across Egyptian retail, fashion, electronics, or F&B • Familiarity with payment/POS ecosystems such as Paymob or Fawry • Prior experience in BNPL, consumer lending, or fintech more broadly • Experience planning or running co-marketing campaigns or partner events <br>How to Apply<br> Send your CV and a short note on relevant experience to aam@lucidco.ai with the subject line “Partnerships Manager Application.”

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Complete period-end closing procedures and reports as specified. Audit cashier banks periodically according to SOPs. Maintain, distribute, and record petty cash, cashier banks, and contracts. Document, maintain, communicate, and act upon all Cash Variances according to SOPs. Act as liaison between property and armored car service or primary banking institution. Participate in internal, external, and regulatory audit processes and ensure compliance with SOPs.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette; ensure that coworkers understand their tasks. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p><h4>Position summary</h4> <p>Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. Organize, secure, and maintain all files, records, cash, and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Complete period-end closing procedures and reports as specified. Audit cashier banks periodically according to SOPs. Maintain, distribute, and record petty cash, cashier banks, and contracts. Document, maintain, communicate, and act upon all cash variances according to SOPs. Act as liaison between property and armored car service or primary banking institution. Participate in internal, external, and regulatory audit processes and ensure compliance with SOPs.</p> <p>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette; ensure that coworkers understand their tasks. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.</p> <p>Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualifications</h4> <p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p> <p><strong>Related work experience:</strong> At least 1 year of related work experience.</p> <p><strong>Supervisory experience:</strong> No supervisory experience.</p> <p><strong>License or certification:</strong> None.</p> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’.</p> <p>In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>Position summary</h4> <p>Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Maintain accurate electronic spreadsheets for financial and accounting data. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures.</p> <p>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Address guests' service needs in a professional, positive, and timely manner. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones and emails using appropriate etiquette. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualifications</h4> <p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p> <p><strong>Related work experience:</strong> At least 1 year of related work experience.</p> <p><strong>Supervisory experience:</strong> No supervisory experience.</p> <p><strong>License or certification:</strong> None.</p> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’.</p> <p>In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Envision Employment Solutions is currently looking for SAP Functional Supervisor/Manager for one of our partners, a pioneer in the Information Technology &amp; Services industry!</p><p>Job Summary: The SAP Functional Supervisor is a strategic and technical leader responsible for managing a team of SAP consultants and ensuring the successful implementation, maintenance, and optimization of SAP solutions for clients. This role requires a blend of strong leadership skills, in-depth knowledge of SAP modules, and the ability to bridge the gap between business needs and technical functionalities.</p><p>Responsibilities:</p><p>Leadership &amp; Team Management:</p><ul><li>Lead, mentor, and manage a team of SAP professionals, ensuring high performance and career development.</li><li>Provide guidance and oversight in the execution of SAP projects, ensuring they align with company objectives.</li><li>Coordinate and collaborate with cross-functional teams to ensure effective Operation and support of SAP systems.</li><li>Act as the primary point of contact for SAP-related escalations and issue resolution.</li></ul><p>System Management:</p><ul><li>Oversee end-to-end SAP projects, from requirements gathering to deployment, ensuring timely delivery and within budget.</li><li>Collaborate with business stakeholders to define SAP system requirements and develop project roadmaps.</li><li>Manage SAP upgrades, implementations, and rollouts across modules (PSCD: Taxation and revenue management, FICA and Case Management).</li></ul><p>System Optimization &amp; Support:</p><ul><li>Ensure the stability, security, and performance of the SAP systems.</li><li>Troubleshoot and resolve SAP system issues, working closely with internal teams and external vendors when necessary.</li><li>Continuously monitor and optimize SAP processes and workflows to improve operational efficiency.</li></ul><p>Strategic Planning &amp; Development:</p><ul><li>Develop long-term SAP strategy to align with business objectives and technology roadmaps.</li><li>Identify opportunities for automation, streamlining processes, and integrating new technologies within the SAP environment.</li><li>Stay current with the latest SAP product releases and industry trends to drive innovation within the organization.</li></ul><p>Collaboration &amp; Stakeholder Management:</p><ul><li>Work with business leaders to understand needs and translate them into actionable SAP solutions.</li><li>Ensure that SAP solutions meet both business requirements and compliance standards.</li><li>Facilitate training and knowledge transfer to end users to ensure the effective use of SAP systems.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Bachelor s degree</b> in Computer Science, Information Technology, Business Administration, or a related field. A Master s degree is a plus. <b>8+ years of experience</b> working with SAP systems, <b>3 years in a leadership or managerial capacity</b>. Strong experience with SAP modules such as <b>SAP S/4HANA, TRM, FICA and Case Management</b>, and other related modules. Proven track record of successful SAP project management, including full implementations and system upgrades. Strong leadership, interpersonal, and communication skills with the ability to manage and motivate a diverse team. Experience in change management and process improvement initiatives within SAP environments. Excellent communication and interpersonal skills with the ability to collaborate with business stakeholders and technical teams. Strong analytical, problem-solving, and decision-making skills. Knowledge of SAP integration with other enterprise systems is preferred. Understanding of Tax Laws and Legislations. Excellent communication skills with consulting experience preferred. Egyptian Tax law understanding and IFRS.</p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Job Description</strong><br><strong>POSITION SUMMARY</strong><br>Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Maintain accurate electronic spreadsheets for financial and accounting data. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Address guests' service needs in a professional, positive, and timely manner. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones and emails using appropriate etiquette. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br> <br>Education: High school diploma or G.E.D. equivalent.<br> <br>Related Work Experience: At least 1 year of related work experience.<br> <br>Supervisory Experience: No supervisory experience.<br> <br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><strong>About the Team</strong><br>When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.<br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.</p> <p> </p> <p>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.</p> <p> </p> <p><b>PREFERRED QUALIFICATIONS </b></p> <p>Education: High school diploma or G.E.D equivalent.</p> <p>Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting.</p> <p>Experience in hotel engineering or maintenance a plus.</p> <p>Supervisory Experience: No supervisory experience. </p> <p> </p> <p><b>REQUIRED QUALIFICATIONS</b></p> <p>License or Certification: Driver s License</p></div></div></section>

We Are Hiring | Senior Property Consultant<br><br>???? Location: Giza <br>???? Full-Time<br><br>Mena Group is seeking high-performing Senior Property Consultants to join our growing sales team.<br><br>Your Role:<br> • Manage high-value clients & investor accounts<br> • Lead negotiations and close strategic deals<br> • Achieve and exceed ambitious sales targets<br> • Build and maintain strong broker networks<br> • Provide market insights and competitor analysis<br> • Ensure accurate CRM reporting<br><br>What We’re Looking For:<br> • 3+ years of proven real estate sales experience<br> • Strong closing ability with consistent track record<br> • Established client network is a strong advantage<br> • Target-oriented with leadership mindset<br> • Bachelor’s degree preferred<br><br><br>If you’re ready for a new challenge, contact us.<br><br>???? Send your CV to: Careers@mena-eg.com<br>???? Whats App: 01281159779 <br><br>hashtag#Senior Property Consultant hashtag#Real Estate Careers hashtag#Sales Leadership hashtag#Giza Jobs hashtag#Alexandria Jobs

<ul><li><p>Develop, implement, and monitor <strong>security policies, procedures, and site security plans</strong>.</p></li><li><p>Manage security operations across construction sites, offices, warehouses, and project facilities.</p></li><li><p>Conduct regular <strong>security risk assessments</strong> and identify potential threats and vulnerabilities.</p></li><li><p>Ensure effective control of <strong>site access, personnel, visitors, vehicles, and materials</strong>.</p></li><li><p>Manage and supervise security guards and security supervisors.</p></li><li><p>Develop security manpower plans, duty rosters, and shift schedules.</p></li><li><p>Monitor compliance with security procedures and take corrective action when required.</p></li><li><p>Coordinate with <strong>Project Managers, Site Management, HR, HSE, and other departments</strong> regarding security matters.</p></li><li><p>Coordinate with external security service providers and evaluate their performance.</p></li><li><p>Investigate security incidents, theft, unauthorized access, property damage, and other violations.</p></li><li><p>Prepare security incident reports and recommend appropriate corrective and preventive actions.</p></li><li><p>Support emergency response and crisis-management procedures.</p></li></ul><ul><li><p>Monitor the movement and protection of company assets, equipment, materials, and vehicles.</p></li><li><p>Coordinate with relevant authorities and emergency services when required.</p></li><li><p>Conduct regular security inspections and audits across project sites.</p></li><li><p>Maintain accurate security records, reports, logs, and incident documentation.</p></li><li><p>Ensure security teams are properly trained and understand site procedures and emergency protocols.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>9–15 years of relevant security experience</strong>, including experience in a managerial/supervisory position.</p></li><li><p><strong>Strong experience in construction companies and construction project sites is required/preferred.</strong></p></li><li><p>Proven experience managing security operations across <strong>multiple construction sites</strong>.</p></li><li><p>Experience managing security guards, supervisors.</p></li><li><p>Strong knowledge of <strong>site access control, asset protection, incident management, and security risk assessment</strong>.</p></li><li><p>Experience dealing with security incidents, investigations, and emergency situations.</p></li><li><p>Good knowledge of <strong>CCTV, access-control systems, alarms, and other security technologies</strong>.</p></li><li><p>Strong communication, leadership, and decision-making skills.</p></li><li><p>Ability to work under pressure and respond effectively to emergencies.</p></li><li><p>Willingness to travel between construction project sites as required.</p></li></ul><p></p>

<p>Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.</p><p>Title and Summary</p><p>Senior Analyst, AML/Sanctions Compliance- EEMEA</p><p>The Senior Analyst, AML/Sanctions Compliance plays a key supporting role within the EEMEA AML Compliance team, contributing to the effective coordination and execution of Mastercard s AML and Sanctions program. The role is responsible for monitoring the status of ongoing cases and reviews, ensuring timely follow-up on actions related to unusual activity, regional escalations, customer communications, and maintaining accurate statistics on trackers. The Senior Analyst will assist in managing incoming and outgoing communications with customers, help track regulatory data requests, provide logistical and administrative support to the wider team whilst providing input and support on regional initiatives. The position requires a high level of organization, attention to detail, and the ability to work collaboratively across multiple stakeholders in a fast-paced and regulated environment.</p><p>Primary Responsibilities:</p><ul><li>Support daily AML operational reviews of activity on the Mastercard Network by coordinating follow-up actions, monitoring case progress, and ensuring alignment with global and regional AML standards.</li><li>Track and monitor the status of unusual activity cases, escalations and follow-ups across the EEMEA region, maintaining visibility and driving timely completion of outstanding items.</li><li>Liaise daily with internal teams and stakeholders to gather inputs and ensure smooth execution of AML compliance processes.</li><li>Coordinate communications with customers related to AML/Sanctions documentation, clarifications and other required follow-ups, ensuring timely and professional responses.</li><li>Maintain and update internal trackers, dashboards and documentation to support program oversight, reporting requirements, and audit readiness; contribute to ongoing data quality checks and documentation accuracy in support of monitoring activities and compliance reviews.</li><li>Assist with the preparation of materials for internal governance processes, such as risk working groups, case reviews, and management reporting cycles.</li><li>Support the tracking and coordination of regulatory data requests, ensuring proper documentation, follow-up, and alignment with Mastercard policies.</li><li>Support in updating risk control platforms to reflect accurate statuses on cases, Customer changes and product updates</li><li>Support in coordinating global due diligence exercises and tracking ongoing remedial actions</li><li>Work system alerts driven by unusual activity, sanctions, PEPs, adverse media</li><li>Support in key data initiatives across AML and Compliance function, through system tuning; trend analytics; data integrity checks; reporting and tracking</li><li>Support in managing data requests from law enforcement and internal stakeholders</li><li>Support in providing input to periodic AML Program Risk Assessment</li><li>Support in establishing and maintaining AML Compliance Program tracking and metrics to identify trends and establish action items for program preservation and enhancements; provide regular reporting to Global VP and SVP AML, Sanctions, and Exports Control Officer</li><li>Support management reporting, presentations, and metrics processes</li><li>Manage country level KYC updates, incl dispositioning of alerts</li><li>Manage and support in execution of country level due diligence reviews</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree required, JD or advanced degree.</li><li>Relevant experience in AML compliance, banking/financial operations or similar role within financial services or fintech.</li><li>Strong understanding of core AML concepts, regulatory obligations, and sanctions compliance frameworks (e.g., FATF, OFAC, EU AML directives).</li><li>Proven ability to manage task tracking, case coordination and follow-ups in a fast-paced and regulated environment.</li><li>Excellent organizational and time management skills, with a strong attention to detail and ability to manage multiple tasks simultaneously.</li><li>Experience with suspicious activity monitoring program and case investigations.</li><li>Comfortable liaising across departments and working collaboratively with diverse internal stakeholders.</li><li>Proven ability to work independently in a fast-paced matrix environment or as a team player and function effectively in a dynamic, fast paced environment while handling multiple projects and consistently meeting deadlines</li><li>Strong verbal and written communication skills, including the ability to summarize updates and draft clear, professional responses.</li><li>Fluency in English required; additional EEMEA region language skills (Arabic, Turkish, etc.) are highly desirable.</li><li>High level of integrity, discretion, and professionalism when handling sensitive information.</li><li>Excellent written, oral, and presentation skills</li><li>Knowledge of banking/financial operations, transaction processing and/or payments-related industry experience is a plus</li><li>Experience working in or with high-risk jurisdictions, including exposure to complex cross-border compliance risks.</li><li>ACAMs certification(s) preferred</li></ul>

<p><h4>Reporting to the Global Workforce Management Lead</h4> <p>The Workforce Planning Analyst is responsible for leading and managing the end-to-end headcount planning lifecycle, ensuring effective resource allocation and workforce capacity management across both inbound and back-office operations within a global insurance environment.</p> <p>This role plays a critical part in aligning workforce capacity with business demand, enabling operational efficiency, service excellence, and sustainable growth. The position offers high visibility across Operations, Human Resources, Finance, and Strategic Program teams, requiring strong stakeholder management and analytical capabilities.</p> <h4>What you do</h4> <h4>Capacity planning & resource management</h4> <p>Responsibilities will include, but are not limited to:</p> <ul> <li>Manage the Global Capacity Model, driving both short-term and long-term workforce planning processes across a complex, global insurance operation.</li> <li>Partner closely with Senior Operational Leaders, Human Resources, Finance, and Strategic Program teams to ensure the effective delivery of workforce planning activities and hiring strategies.</li> <li>Develop and provide workforce allocation recommendations across multiple regulated workstreams, balancing service quality, productivity, customer outcomes, and cost efficiency.</li> <li>Identify, assess, and mitigate capacity risks by managing workforce dependencies across multiple sites, functions, and geographic locations.</li> <li>Clearly communicate workforce risks, constraints, dependencies, and scenario impacts to key stakeholders, ensuring alignment and proactive decision-making.</li> <li>Participate in global customer service initiatives and business transformation projects to support evolving operational requirements and growth.</li> <li>Drive continuous improvement through the development, standardisation, and automation of workforce planning processes and reporting.</li> <li>Maintain accurate headcount reporting and analytics, including workforce movements, attrition trends, skill requirements, and channel performance across multiple regions.</li> <li>Collaborate with business stakeholders to develop and implement workforce risk mitigation and contingency strategies.</li> </ul> <h4>Team support & continuous improvement</h4> <ul> <li>Support cross-functional projects and strategic initiatives as required.</li> <li>Mentor and support the wider Workforce Management team by sharing best practices, developing analytical capability, and promoting continuous learning.</li> <li>Proactively identify risks to production capacity and develop effective contingency plans to minimise business impact.</li> </ul> <h4>AI readiness</h4> <ul> <li>Operate effectively in a technology-enabled environment leveraging artificial intelligence (AI), machine learning, advanced analytics, and cloud-based solutions.</li> <li>Apply data-driven insights responsibly and in line with Allianz Partners' standards for data governance, information security, compliance, and ethical AI usage.</li> </ul> <h4>What you bring</h4> <p>To be successful in this role, you will have:</p> <ul> <li>3+ years' experience in Workforce Management within a contact centre or service operations environment.</li> <li>2+ years' experience in capacity planning, forecasting, or workforce strategy.</li> <li>Experience working with Workforce Management platforms such as Verint, Aspect, IEX, or similar solutions.</li> <li>Strong analytical skills, including data modelling, statistical analysis, forecasting methodologies, and data visualisation.</li> <li>Advanced proficiency in Microsoft Excel and reporting tools such as Power BI and Access.</li> <li>Experience using SQL or other data querying languages is highly desirable.</li> <li>Ability to analyse complex datasets and identify performance trends, risks, and long-term improvement opportunities.</li> <li>Experience developing and presenting workforce scenarios, capacity plans, and strategic recommendations to senior leadership.</li> <li>Strong stakeholder management skills with the ability to influence decisions through data-driven insights.</li> </ul> <h4>Behavioural competencies</h4> <p>The successful candidate will demonstrate:</p> <ul> <li>A customer-centric mindset with excellent communication and interpersonal skills.</li> <li>Strong problem-solving and critical-thinking abilities.</li> <li>A results-oriented approach with a focus on delivering measurable outcomes.</li> <li>Ownership, accountability, and a proactive attitude towards responsibilities.</li> <li>Exceptional attention to detail and accuracy.</li> <li>Strong collaboration skills, while also being comfortable working independently.</li> <li>The ability to perform effectively under pressure and consistently meet tight deadlines and service commitments.</li> <li>Excellent organisational and prioritisation skills.</li> <li>The ability to influence stakeholders and lead through expertise, credibility, and example.</li> <li>A continuous improvement mindset, with a passion for innovation and operational excellence.</li> </ul> <h4>How we hire</h4> <p>Allianz Partners does not accept unsolicited CVs or agency submissions. We only work with recruitment partners included in our approved supplier network and operating under a formal agreement. Any unsolicited applications submitted by agencies will not be considered.</p> <h4>What we offer</h4> <p>Our employees play an integral part in our success as a business. We appreciate that each of our employees is unique and has unique needs and ambitions, and we enjoy being a part of their journey.</p> <p>We are there to empower and encourage you with your personal and professional development, ensuring that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression are encouraged.</p> <p>Caring for your health and wellbeing is a key priority for us. This is why we build Work Well programs to provide you with peace of mind and give the flexibility in planning and arranging for a better work-life balance.</p> <h4>About Allianz Group</h4> <p>Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow, and to shape a better future for our customers and the world around us.</p> <p>At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion, and trust.</p> <p>We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p> <p>Join us. Let's care for tomorrow.</p></p><p></p>