Cyber Security Engineer Jobs - Cairo Egypt

Requirements:Bachelor's degree in IT, computer science, business administration or a related field. Master degree is advantageous +1 Years experience in IT risk management or a related role Familiarity with IT infrastructure, systems, and data protection concepts Excellent analytical and problem-solving skills Strong communication and interpersonal skills<br>Core Responsibilities:Integrate controls into IT projects and system implementations. Conduct regular control assessments and evaluations to identify deficiencies and improvement areas. Collaborate with internal audit and Info Sec teams to develop testing plans and establish monitoring processes. Analyze assessment results and recommend remediation measures. Stay updated on regulatory requirements, industry standards, and best practices related to IT controls and compliance. Collaborate with ICT Compliance and Legal teams to ensure controls align with applicable laws and regulations. Provide guidance and support in control remediation efforts. Develop and implement an IT resilience strategy aligned with business objectives. Collaborate with business units to integrate IT resilience into the organization's business continuity management framework. Establish monitoring processes to track the resilience of IT systems and services. Promote awareness of potential risks and the importance of preparedness. Stay updated on emerging technologies, industry trends, and best practices in IT resilience and disaster recovery.

Requirements:Bachelor's degree in IT, computer science, business administration or a related field. Master degree is advantageous +1 Years experience in IT risk management or a related role Familiarity with IT infrastructure, systems, and data protection concepts Excellent analytical and problem-solving skills Strong communication and interpersonal skills Core Responsibilities:Receive and analyze incident reports Conduct root cause analysis and close incidents Ensure high availability for each application related to the ORM incident, including disaster recovery, business impact analysis, recovery point objectives, and recovery time objectives Provide guidance and support in control remediation efforts. Supporting the implementation of IT resilience strategy aligned with business objectives. Define resilience objectives, key performance indicators, and incident response plans. Collaborate with business units to integrate IT resilience into the organization's business continuity management framework. Establish monitoring processes to track the resilience of IT systems and services. Promote awareness of potential risks and the importance of preparedness. Stay updated on emerging technologies, industry trends, and best practices in IT resilience and disaster recovery.

We’re Hiring: IT Sales Account Manager<br><br>???? Location: Zahraa El Maadi<br><br>???? Company: ITPS<br><br>Are you experienced in B2B IT Sales and looking for a dynamic, professional environment to grow your career?<br>Join our team at ITPS!<br><br>???? Requirements:<br>✅ Minimum 2 years of experience in B2B IT Sales<br>✅ Strong communication and negotiation skills<br>✅ Target-oriented and client-focused<br><br>???? Working Hours: 9:00 AM – 5:00 PM (On-site)<br><br>???? We Offer:<br>• Competitive fixed salary + attractive commission<br>• Medical & social insurance<br>• Supportive and growth-focused work culture<br><br>???? To Apply:<br>Send your CV to: HR@itps-eg.com<br>Or message us directly.<br><br>#Hiring #B2BSales #ITJobs #Account Manager #Sales Opportunity #Zahraa ElMaadi #ITPS

Business Development Executive Sales & Marketing (Remote, Egypt)<br><br>Location: Remote Egypt<br><br>Experience: 5+ Years<br><br>Employment Type: Full-Time<br><br>We are looking for a dynamic Business Development Executive with experience in IT Sales and Marketing to drive business growth, generate leads, and build strong client relationships.<br><br>Key Responsibilities<br><br>Identify and pursue new business opportunities in IT services and solutions. Build and maintain relationships with prospective and existing clients. Develop and execute sales strategies to achieve revenue targets. Conduct market research and competitor analysis. Prepare proposals, presentations, and marketing materials. Collaborate with technical and delivery teams to ensure client satisfaction. Support lead generation, digital marketing, and brand promotion initiatives.<br><br>Requirements<br><br>Bachelor's degree in Business, Marketing, IT, or a related field.3+ years of experience in IT Sales, Business Development, or Marketing. Excellent communication and negotiation skills. Self-motivated and able to work independently in a remote environment. Experience with CRM tools and digital marketing platforms is an advantage.<br><br>a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; }<br><br>Skills: CRM, Business development, Marketing, IT sales, digital marketing

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Leads and operates Information Technology (IT) discipline for properties and managed offices in scope. Manages a team of IT resources and is accountable for day-to-day hotel and company office IT operations. Provides support to operations leaders for owner relations and negotiations on IT matters. Once handed over from the direct manager, accountable for new opening/acquisition construction oversight, countdown, and live operation. Executes property internet support. Works with direct manager on vendor management and product development for the assigned market.</p><p>CORE WORK ACTIVITIES</p><p>General Maintains status documentation (goals, scorecard, LPA tracking, etc.) to verify accuracy. Strives to achieve balanced scorecard and goals by leveraging resources and concepts to achieve desired results. Monitors assigned company owned and managed offices to verify IT operations are running effectively. Meets with direct manager to provide updates on IT activities and business plans. Meets with business point of contact of each property (General Manager, Director of Finance, etc.) or in-person contact at least once every two months to seek feedback and provide effective updates on IT activities and plans. Produces follow-up report, action plans and information distribution. Assists with the activation of all potential properties within the cluster by building business cases and engaging owners and business partners.</p><p>People Owns IT vendor relationship for properties in scope. Participates in the Talent Acquisition process according to company procedures. Verifies induction program for new associates or associates transferring to new role is effective. Trains associate(s) to provide backup coverage in the department to cover cluster leader s function during vacation and sick leave. Performs LPA s on a timely basis and allocates sufficient time, research, and effort to verify the process effectively benefits the development of associates. Verifies effective communication, training, and execution of all talent development programs and related initiatives. Develops a personal management style that is intended to bring positive results from Associates. Builds and maintains positive and effective relations with direct team members.</p><p>Product Strives to remain informed on the most up to date knowledge regarding vendor activities. Notifies direct manager to put resources in place to verify owners have sufficient vendor choices in each market/city. Where assigned, delivers pilot phase early review/completion/recommendation report and relevant documentation. Where assigned, documents technology pilot scope and objectives with business partners.</p><p>Process Maintains IT inventory for the assigned properties/offices in cluster. Manages cluster IT Agreements for assigned properties. Verifies cluster associates are treated appropriately and in alignment with local operational practices. Verifies the execution and tracking of rollouts on a timely basis. Compiles, seeks approval, monitors, and strives to meet operating budgets; manages expenses using tracking and forecasting tools and engages with the accounting team closely. Verifies resources assigned to IT escalation and tracking processes are effective and meet the service level agreements. Monitors flow of issue management amongst continent support desk, vendors, and cluster organizations to verify effectiveness. Implements cluster best practices and suggests enhancements with the intent to benefit the wider IT community. Implements cluster IT policies and procedures as received by regional IT. Attends IT Education Calls. Verifies planning and accomplishment of technology disaster and contingency plan testing for each property and office. Completes other reasonable duties as requested by leadership.</p><p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Hotel or Hospitality Management education, awareness of global hospitality technology trends.</li><li>Experience in assignments at international locations.</li><li>Back of the house and guest facing operational and technical experience with hospitality management systems.</li><li>Minimum 3 years in an Associate Supervisory role. OR Bachelor s degree level or equivalent.</li><li>Minimum 2 years project management experience.</li><li>Proven negotiation skills.</li></ul><p></p></section>

<div><h3 data-path-to-node="6">Role Purpose</h3><p data-path-to-node="7">The IT Program Delivery Manager leads the end-to-end execution of IT programs and projects for DHL Express Egypt while driving the strategic ownership of the Digital Customer Solutions function. This position serves as the critical link between structured program governance and live, customer-facing operations, ensuring customer shipping platforms remain highly available, high-performing, and fully compliant with changing national customs and regulatory mandates.</p><p data-path-to-node="7"><br></p><h3 data-path-to-node="8">Key Responsibilities</h3><ul data-path-to-node="9"><li><p data-path-to-node="9,0,0">Lead the end-to-end planning, execution, and monitoring of local IT programs and projects to achieve business objectives across scope, schedule, resources, budget, and quality.</p></li><li><p data-path-to-node="9,1,0">Manage the delivery of the local customs and regulatory technology portfolio, specifically handling integrations such as Nafeza and Advanced Cargo Information Declaration (ACID) from initiation through benefit realization.</p></li><li><p data-path-to-node="9,2,0">Provide comprehensive functional leadership to the Digital Customer Solutions team, overseeing professional growth, resource planning, and knowledge continuity.</p></li><li><p data-path-to-node="9,3,0">Own the operational performance, service level agreements, and continuous enhancement of customer-facing shipping tools, including MyDHL+, APIs, Electronic Data Interchange (EDI), and breakbulk feeds.</p></li><li><p data-path-to-node="9,4,0">Act as the senior escalation point for technical customer support issues, managing critical operational problems to successful resolution.</p></li><li><p data-path-to-node="9,5,0">Partner with the Commercial division to streamline customer onboarding, training, and technical support on all corporate digital shipping applications.</p></li><li><p data-path-to-node="9,6,0">Drive technology automation and process improvement across internal IT workflows and external digital touchpoints to elevate service quality.</p></li><li><p data-path-to-node="9,7,0">Manage high-level stakeholder relationships across Operations, Commercial, Customer Service, Finance, Customs, Gateway, and external vendor partners.</p></li><li><p data-path-to-node="9,8,0">Represent Egypt IT in regional and global corporate forums, coordinating project dependencies and technical standards with international IT units.</p></li><li><p data-path-to-node="9,9,0">Maintain rigorous project governance, technical documentation, and performance reporting according to local and regional corporate standards.</p></li></ul><div><br></div><h3 data-path-to-node="10">Qualifications, Experience and Competencies</h3><ul data-path-to-node="11"><li><p data-path-to-node="11,0,0">University Graduate with a Bachelor's degree in Information Technology, Computer Science, Engineering, or a closely related technical field.</p></li><li><p data-path-to-node="11,1,0">Project Management Professional (PMP) or PRINCE2 certification is highly desired.</p></li><li><p data-path-to-node="11,2,0">ITIL certification is considered a strong asset for service delivery alignment.</p></li><li><p data-path-to-node="11,3,0">6 to 8 years of proven experience in IT project/program management, systems solution delivery, or technical service management.</p></li><li><p data-path-to-node="11,4,0">2 to 3 years of experience in a formal team leadership or supervisory role, with a focus on coaching and developing technical personnel.</p></li><li><p data-path-to-node="11,5,0">Solid baseline knowledge of digital customer platforms, software application integration, APIs, and Electronic Data Interchange (EDI) protocols.</p></li><li><p data-path-to-node="11,6,0">Prior exposure to, or practical experience delivering software solutions for, trade compliance, logistics operations, or customs-related regulatory updates (e.g., Nafeza, ACID).</p></li><li><p data-path-to-node="11,7,0">Advanced analytical problem-solving skills combined with sound decision-making capabilities under demanding, non-negotiable external deadlines.</p></li><li><p data-path-to-node="11,8,0">Excellent communication, presentation, and stakeholder engagement skills, with the ability to influence senior business managers and external partners.</p></li><li><p data-path-to-node="11,9,0">Full professional proficiency in written and spoken English and Arabic.</p></li></ul><div><br></div><p data-path-to-node="12"><strong>Equal Treatment Clause: </strong>We are committed to fostering equal opportunity and strictly reject all forms of discrimination. At DHL Group, employee selection is based exclusively on individual qualification, performance, skills, and professional experience.</p><p data-path-to-node="12"><br></p><p data-path-to-node="13">✨ We ???????????????????????????? ???????????? ????????????????????????????????????????</p><p data-path-to-node="13">✨ We ????????????????</p><p data-path-to-node="13">✨ We ???????????????? ????????????????????????????????</p></div>

<p><h4>Join us</h4> <p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p> <h4>Role profile</h4> <p>Plan, develop, administer and deploy Office IT systems to provide the required system performance and availability.<br> Implement projects related to Office IT systems to ensure that business requirements are well incorporated in solution systems and plans for smooth delivery and support.</p> <h4>Role responsibilities</h4> <ul> <li>Implement and operate managed systems at a high level of performance and on-time delivery and support.</li> <li>Check day-to-day work and KPIs required to keep the managed systems up, running, and supporting business activities.</li> <li>Troubleshoot crises related to the managed systems and consult vendors when needed.</li> <li>Provide information for managed systems to other lines of IT support.</li> <li>Coordinate regular meetings with customers at a professional level to track complaints, requirements, and systems performance.</li> </ul> <h4>Qualifications and competencies</h4> <p><strong>Core competencies, knowledge and experience:</strong></p> <ul> <li>Dedication, sense of ownership, and ability to work within a team.</li> <li>Provide innovative technologies, solutions, and new ideas.</li> <li>Report risks of the managed systems and their notifications to direct report.</li> <li>Communication and presentation skills.</li> </ul> <p><strong>Must have technical / professional qualifications:</strong></p> <ul> <li>BSc of Engineering or Computer Science.</li> <li>Minimum 1-2 years IT working experience in managing Microsoft systems.</li> <li>Familiar with the following systems: <ul> <li>Active Directory</li> <li>Microsoft Exchange</li> <li>Microsoft 365 (MS Teams, Exchange Online, Azure AD, etc.)</li> </ul> </li> </ul> <h4>Not a perfect fit?</h4> <p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p> <h4>Who we are</h4> <p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live, and we protect the planet whilst helping our customers do the same.</p> <p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds, and cultures. We're committed to increasing diversity, ensuring equal representation, and making Vodafone a place everyone feels safe, valued, and included.</p> <p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p> <p>Together we can.</p></p><p></p>

About the Role:Reporting to the Head of IT, the Manager IT Projects and Applications is responsible for building and leading the IT delivery function of a greenfield high-speed railway organization in Egypt, overseeing the full lifecycle of enterprise applications from initial project delivery through to steady state operations and continuous improvement. This role starts with a strong project focus as the organization builds out its application landscape and evolves into owning a mature application portfolio as systems go live. You are successful when projects are delivered on time and within scope, live applications are stable and continuously improving, service providers are held to their commitments, and your team grows in capability and ownership over time. As the senior IT representative for application delivery and portfolio management, you are the face of the organization to its application service providers.<br>Key Responsibilities:Build and lead the IT Projects and Applications function, establishing delivery processes, governance standards, and team structures that scale with the organization. Own the application portfolio across the full lifecycle, from requirements and delivery through to live operations, ensuring systems remain fit for purpose as the organization grows. Lead the delivery of major IT projects, providing senior oversight on planning, risk management, scope control, and stakeholder alignment across complex multi-vendor programs. Define and own the release management framework for application changes, ensuring new functionality and system updates are introduced in a controlled and well-governed manner. Serve as the primary relationship owner with application service providers, representing the organization in commercial reviews, escalations, and strategic discussions while the team manages day-to-day delivery. Own financial oversight of the application portfolio including budget tracking, forecasting, and reporting, ensuring spend is transparent and aligned to business priorities. Ensure application governance practices are upheld across the portfolio including change control, audit readiness, data integrity, and compliance with organizational standards. Develop and grow a team of project managers and application specialists, creating clarity around roles, priorities, and individual development paths. Work closely with business stakeholders to translate operational needs into a prioritized application roadmap, balancing short-term delivery pressure with long-term platform health. Report on portfolio performance, delivery progress, and application health to the Head of IT and senior business stakeholders, providing a clear and current picture at all times.<br>Qualifications:Bachelor's degree in IT, Computer Science, or a related field; a master's degree or equivalent experience is a plus.7–10 years of experience in IT project delivery or application management, with a track record of leading complex multi-vendor programs and managing live application portfolios. Proven ability to build and structure an IT delivery function in a scaling or greenfield environment. Strong experience managing enterprise applications such as ERP, EAM, HRIS, or similar Saa S and cloud-hosted systems across their full lifecycle. Hands-on experience with test management in Saa S environments, including UAT coordination, defect management, acceptance criteria definition, and go-live readiness assessment Comfortable owning vendor relationships at a strategic level, including commercial reviews, escalations, financial reporting, and forecasting. Solid understanding of release and change management principles, with practical experience governing application changes in an enterprise environment. A natural leader who creates clarity, delegates effectively, and invests in the growth of those around them. Financially literate, with experience tracking budgets, managing forecasts, and reporting spend against plan. Relevant certifications are a plus, particularly PMP, PRINCE2, ITIL 4 Managing Professional, or COBIT 2019. Arabic required; strong professional English essential.<br>This role is for someone who wants to own something end to end — from the first project kickoff to a mature and well-run application portfolio that the whole organization depends on. The scope here grows with the organization.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Position Summary The Senior Business Systems Analyst partners with stakeholders to understand business objectives, operating models, and processes, identifying opportunities to improve efficiency through process enhancements and technology solutions. This role serves as a trusted advisor, collaborating with business teams, IT, and external vendors to define, design, and deliver solutions that support business priorities while aligning with enterprise technology standards and strategy. Position Responsibilities Partner with stakeholders to understand business needs, priorities, and operational processes while building strong working relationships. Analyze current and future business requirements to identify opportunities for process improvement and technology-enabled solutions. Collaborate with cross-functional teams to design business processes and translate requirements into functional specifications, implementation plans, and operational solutions. Support the delivery of technology projects, including business case development, solution configuration, testing, system integrations, and reporting. Develop user documentation, deliver end-user training, and support successful solution adoption. Provide business analytics and decision support to enable informed decision-making and improved business outcomes. Ensure usability, data management, and performance measures are considered throughout the system lifecycle. Support the adoption of standardized systems, processes, and reporting across regions while contributing region-specific solutions aligned with Global IT strategy. Contribute to business capability roadmaps and ensure solutions align with enterprise architecture, software development standards, and governance practices. Maintain effective relationships with technology vendors and contribute to IT capital planning and project resource requirements. Support the development of policies, procedures, and system documentation, ensuring changes comply with the Management of Change process.</p></div></section>

Warranty & MIS Supervisor | Al-Futtaim Automotive | Honda Egypt<br>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare, Al-Futtaim Group partners with some of the world’s most admired and innovative brands across the Middle East, Asia and Africa.<br>About the role The Warranty & MIS Supervisor – Aftersales is responsible for managing end-to-end warranty operations, market quality processes, recalls, and Aftersales MIS reporting. The role ensures compliance with Honda warranty policies, accurate claim settlement, effective recall execution, and timely performance reporting, supporting Aftersales operational excellence and financial control.<br>You will:• Manage warranty operations, ensuring all warranty cases and repair orders comply with Honda and Al-Futtaim policies and approved pricing.• Monitor warranty claims, submissions, follow-ups, closures, and reimbursement settlements to ensure accuracy and timely recovery.• Coordinate warranty audits, high-cost claim pre-approvals, QIC submissions, and warranty-related activities with the relevant stakeholders.• Plan and execute recalls and campaigns in coordination with Honda HAMER, Parts, CRM, and Aftersales teams.• Ensure effective customer reach and recall booking coordination.• Manage Aftersales MIS reporting, including dashboards, HIMS monthly reports, daily service performance tracking, KPIs, and budget reporting.• Ensure data accuracy, timely reporting, and effective reconciliation while identifying and escalating discrepancies when required.• Support operational excellence by maintaining appropriate controls, documentation, and audit trails across warranty and MIS activities.<br>What equips you for the role• Bachelor’s degree in Engineering, Business, or a related field.• 3-5 years of experience in Automotive Aftersales, preferably within Warranty, MIS, or Aftersales Operations.• Strong knowledge of warranty policies, recalls, and Aftersales KPIs.• Experience working with DMS, dashboards, and reporting tools.• Strong analytical, coordination, communication, and problem-solving skills.• Good knowledge of Microsoft Office, particularly Excel, Word, and Power Point.• Strong communication skills in both Arabic and English.• Basic accounting knowledge would be an advantage.• Strong time management, attention to detail, and ability to manage multiple priorities.<br>Why join us? At Al-Futtaim Automotive, we are committed to creating an environment where our people can grow, develop, and make an impact. You will have the opportunity to work with leading automotive brands, collaborate with diverse teams, and contribute to delivering world-class Aftersales experiences.

<p>In this role, you will serve as the critical link between the IT department and call center operations. Your primary focus will be on improving customer experiences through technical support and strategic IT solutions. Your role will involve collaborating with various teams to understand technological needs and implementing effective solutions that enhance call center functionalities.</p><p><strong>Strategic IT Management:</strong> Develop and implement IT strategies that support and align with the company s business objectives. Collaborate with executive leadership to ensure IT strategies effectively support overarching business initiatives.</p><p><strong>Operational Oversight:</strong> Manage the day-to-day operations of the IT department, including budgeting, staffing, and project management. Ensure the IT infrastructure is robust and effectively supports the operational requirements of the business.</p><p><strong>System Implementation and Maintenance:</strong> Oversee the selection, implementation, and maintenance of IT systems and software to meet business needs. Regularly review and update IT systems to ensure they remain relevant, efficient, and secure.</p><p><strong>Technical Support and Issue Resolution:</strong> Provide leadership and support for high-level technical issues, ensuring they are resolved in a timely and efficient manner. Develop and maintain protocols for the quick resolution of IT disruptions to minimize operational downtime.</p><p><strong>Budget and Resource Management:</strong> Develop and manage the IT budget, ensuring optimal allocation and utilization of resources. Monitor expenditures and make adjustments as necessary to align with financial objectives and constraints.</p><p><strong>Disaster Recovery and Business Continuity Planning:</strong> Develop and implement disaster recovery and business continuity plans to ensure the stability of IT operations under adverse conditions. Conduct regular reviews and drills to ensure plans are effective and well-understood by relevant staff.</p><p><strong>Stakeholder Communication and Coordination:</strong> Serve as the primary IT contact for offshore clients and other stakeholders, ensuring clear and effective communication regarding IT matters. Coordinate with various departments to align IT services with business needs and priorities.</p><p>Embrace This Opportunity! Are you ready to contribute to a global leader and elevate your career to new heights? Join Future Group and embark on an exciting journey of growth and technological innovation. Apply now and become an integral part of a team that is redefining the future of communication through technology and service excellence. Unlock your potential with Future Group and make a difference today!</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Computer Science, Information Technology, or a related field.</li><li>Experience: Minimum of 5 years of experience in IT management in a call center is a must.</li><li>Certifications: PMP, ITIL, or similar certifications are highly desirable.</li><li>Proven leadership and team management abilities.</li><li>In-depth understanding of IT systems and infrastructure.</li><li>Ability to manage multiple projects and priorities in a dynamic environment.</li></ul>

Description<br>Lead the Capacity Planning and End-to-End (E2E) Performance Management function, responsible for ensuring the scalability, reliability, and responsiveness of production services and systems. Drive the strategy, implementation, and continuous improvement of proactive monitoring and automation frameworks to maintain optimal service performance. Analyze business forecasts to anticipate system needs, enhance visibility through modern observability platforms, and automate operational recovery procedures. Promote a data-driven culture of operational excellence and service resilience. Job Responsibilities Define and maintain capacity planning models and performance baselines across all production services and infrastructure layers. Develop, maintain, and execute short- and long-term capacity and performance plans aligned with service growth and demand forecasts. Analyze business forecasts and usage trends to proactively identify required infrastructure or service expansions. Deliver weekly/monthly capacity and performance reports with actionable insights and forecasting trends. Own the Configuration Management and Capacity Management processes; ensure alignment with ITSM best practices. Maintain and ensure the accuracy of the Configuration Management Database (CMDB) through continuous audits and governance practices. Own the enterprise service catalog; integrate new services with defined SLAs and delivery models. Design and implement E2E monitoring strategies for services, systems, and infrastructure with advanced observability platforms. Deploy and maintain Dynatrace APM to enable full-stack service performance visibility, transaction tracing, and AI-powered root cause detection. Leverage Splunk for real-time log analysis, performance dashboards, anomaly detection, and operational insights. Integrate performance and capacity dashboards to support proactive service management and executive reporting. Provide advanced technical and functional support for Dynatrace APM, Splunk, and Capacity Management platforms. Implement proactive mechanisms to detect performance degradations using AI/ML-powered alerting and historical trend analysis. Automate repetitive operational tasks, including capacity scaling and DR procedures, using Ansible Automation Platform. Collaborate with application and infrastructure teams to resolve performance issues and deliver ongoing improvements. Own, maintain, and automate the disaster recovery playbooks to improve RTO and operational readiness across services. <br><br>Requirements<br><br> Bachelor's degree in Computer Science, Engineering, or a related field, 6+ years of relevant experience in IT Operations or Service Management. Strong hands-on experience with Dynatrace APM (full-stack monitoring, service flow analysis, synthetic and real user monitoring), Splunk (data ingestion, correlation, visualization, and anomaly detection), and Ansible Automation Platform (for operational task automation and configuration management) Proven expertise in capacity modeling, workload analysis, infrastructure performance tuning, and horizontal/vertical scaling strategies. Experience in managing and governing CMDB, service catalogs, and service performance KPIs. Scripting and automation experience (e.g., Python, Power Shell, Bash, YAML for Ansible). Strong knowledge of ITSM practices and frameworks (e.g., ITIL v4), particularly in Incident, Problem, Configuration, and Capacity Management. Demonstrated leadership in managing and coaching technical teams and third-party service providers. Experience working in highly available, high-transaction production environments, preferably in financial or critical services. Strong analytical and data visualization skills, with a focus on turning operational data into actionable insights. Excellent communication, stakeholder management, and presentation skills. Strong organizational, coordination, and decision-making abilities. A self-driven, innovative mindset with a continuous improvement and service reliability focus.

About The Job<br><br>The Developer works with system owners to understand the business requirements of a system and can use various technologies to develop the supporting infrastructure and user interfaces. This can involve working with data from a variety of sources and developing the most efficient methods to manage data flow. The Developer communicates with both internal and external clients during all phases of system development, working within agreed upon budget and timelines. The Developer is proficient with industry best practices for processes and development technologies.<br><br>What You'll Do<br><br>Work with system owners to develop requirements and transform into a usable system within the systems development life cycle (SDLC) framework Prepare workbooks, dashboards, charts, and graphs using Tableau and Microsoft SSRSDevelopment work in systems such as Medidata suite, Share Point, and Intacct Work with and support other developers to create and implement best practices for processes and systems; provide leadership to other developers Communicate results within the organization and to clients Follow applicable Standard Operating Procedures (SOPs) and maintain appropriate project documentation Perform, track, and manage related project work as assigned Identify areas for improvement and provide recommendations to address Adhere to requirements of 21 CFR Part 11 where applicable<br><br>Required Education And Experience<br><br>Bachelor's Degree in Computer Science or related field (e.g. Information Systems or Data Analytics), or equivalent experience2 years industry experience in related field Experience with Tableau, Microsoft SQL Server, Microsoft SSRS, SQL, and Visual Studio<br><br>COMPETENCIES<br><br>Knowledge of ETL processes and related software Knowledge of databases, warehouses, business intelligence systems, and data analysis tools Proven analytic skills and ability to quickly and accurately analyze data Demonstrated problem solving and judgment capabilities Demonstrated ability to operate in team environment<br><br>About CTI<br><br>CTI Clinical Trial and Consulting Services is a global, privately held, full-service clinical contract research organization (CRO) focused on the advancement of treatments for chronically and critically ill patient populations. We assist clinical research throughout the lifecycle of development, from drug concept to commercialization. CTI is headquartered in the Greater Cincinnati, OH region with global operations in collaboration with pharmaceutical, biotechnology, and medical device firms. For more information, visit www.ctifacts.com<br><br>Why CTI?<br><br>Advance Your Career – We support career progression through a structured mentoring program and leadership courses that provide the support needed to grow. We also value ongoing education and training through tuition reimbursement and a dedicated training department. Join an Award-Winning and Valued Team – We have an award-winning unparalleled culture that can be felt by our employees across 60 countries. We support a work-life balance and the importance of time with family by offering generous health benefits and vacation packages, hybrid work from home opportunities, and paid parental leave. We also encourage care for the world around us through our unique CTI Cares program. Make a Lasting Impact – We focus on moving medicine forward by working on treatments for chronically and critically-ill patients, who depend on us to bring life-changing therapies to market.<br><br>Important Note<br><br>In light of recent increase in hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our team will reach out to you directly from an @ctifacts.com email address to guide you through our interview process. Please ensure you are applying for jobs directly on our website (www.ctifacts.com) or from our verified Linked In page.<br><br>Please Note <br><br>We will never communicate with you via Microsoft Teams or text message. We will never ask for your bank account information at any point during the recruitment process.

???? We're Hiring: BIM Modeling / Steel Detailer (Remote)<br><br>MAFCO – Mahmoud Atta Factory for Metal Products Co., a Jeddah-based manufacturer and fabricator of structural and architectural metal products (steel doors, handrails, staircases, gratings, balustrades, facade metalwork), is looking for an experienced BIM Modeling / Steel Detailer to join our team — remotely.<br><br>???? Location: Remote / Distance Work<br>???? Type: Full-Time<br>???? Department: Engineering & Estimating<br>???? Reports to: Engineering Manager<br><br>What you'll do:<br>✅ Develop 3D BIM models of structural steel, staircases, handrails, gratings and facade metalwork from architectural/structural drawings<br>✅ Produce fabrication (shop) drawings and erection drawings, incl. connection details, BOM and cutting lists<br>✅ Coordinate models across disciplines to resolve clashes before fabrication<br>✅ Extract material take-offs to support estimating and procurement<br>✅ Maintain drawing registers and revision control<br>✅ Liaise remotely with site/production teams during fabrication and installation<br><br>What you'll bring:<br>???? Diploma/Bachelor's in Civil/Structural or Architectural Engineering (or related)<br>???? 3–5+ years' experience in steel detailing / BIM modeling<br>???? Proficiency in Tekla Structures and/or SDS/2<br>???? Strong Auto CAD skills; Revit is a plus<br>???? Solid understanding of steel connections and shop drawing standards<br>???? Good English (written & spoken); Arabic is a plus<br>???? Reliable internet + home-office setup for remote modeling work<br>???? Self-motivated, detail-oriented, comfortable working independently<br><br>Nice to have:<br>⭐ Experience detailing for the Saudi construction market<br>⭐ Architectural metalwork detailing (handrails, staircases, balustrades)<br>⭐ Cloud-based model sharing (Tekla Model Sharing, Trimble Connect, BIM 360)<br><br>???? To apply: send your CV, portfolio (if available), and salary expectations to ahaidar@ma-fab.com<br>Subject line: Application - BIM Modeling / Steel Detailer<br><br>#Hiring #Remote Job #Steel Detailing #BIM #Tekla Structures #Structural Engineering #Jeddah #Saudi Arabia #Construction Jobs #Metal Fabrication

<p><h4>Position summary</h4> <p>Troubleshoot and resolve technical problems or issues related to computer software and systems. Provide technical guidance and recommendations to resolve business problems. Analyze, recommend, and implement process improvements. Enter commands and activate controls on computer and peripheral equipment to integrate and operate equipment. Troubleshoot, modify, support, manage, and maintain applications programs and user accounts. Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities. Train or instruct users in the proper use of hardware or software. Manage and coordinate planning, design, operations, maintenance, and resource allocation of telecommunications activities, including client/server support and strategic and tactical planning. Consult with and advise others on administrative policies and procedures, technical problems, priorities, and methods related to telecommunications.</p> <p>Assist management in hiring, training, scheduling, evaluating, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Follow all company policies and procedures; protect company assets. Speak with others using clear and professional language. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Visually verify information. Enter and locate information using computers/Point of Sale (POS) systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualifications</h4> <ul> <li><strong>Education:</strong> Technical, trade, or vocational school degree.</li> <li><strong>Related work experience:</strong> At least 2 years of related work experience.</li> <li><strong>Supervisory experience:</strong> No supervisory experience.</li> <li><strong>License or certification:</strong> None.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p> <p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates</p><p></p>

IT Application Project Lead???? Location: Cairo, Egypt???? Employment Type: Full-time???? Number of Positions: 1???? Job Type: External Lead IT Projects That Power Egypt’s High-Speed Railway Be part of a landmark project that is transforming transportation in Egypt. DB-El Sewedy Rail Operation Egypt (DBEE) is looking for an IT Application Project Lead to join its team in Cairo and take a key role in delivering IT applications and solutions across Egypt’s high-speed railway organization. This is an exciting opportunity for an IT project professional who enjoys ownership, stakeholder management, technology delivery, and working in a fast-paced infrastructure environment. You will play a central role in taking applications from planning and testing through to successful go-live, while working closely with business teams, IT specialists, vendors, and project stakeholders. The Role Reporting to the Manager IT Projects and Applications, you will take ownership of IT project delivery from planning through implementation and go-live. You will ensure that projects are delivered on time, within scope, and with the required quality, while keeping stakeholders aligned and ensuring that systems are stable, documented, tested, and ready for successful adoption. As the organization grows, the experience and relationships you build through project delivery will provide an excellent foundation for developing your expertise in enterprise application management and long-term IT ownership. Your Responsibilities Plan and manage IT projects end-to-end, including scope definition, scheduling, risk identification, delivery planning, and stakeholder coordination. Work closely with business stakeholders to understand requirements and translate them into clear delivery plans, defined acceptance criteria, and traceable project outcomes. Support structured change and release management, ensuring system changes are properly planned, controlled, and introduced with minimal business disruption. Coordinate release and go-live activities, including deployment planning, cutover preparation, implementation coordination, and post-release follow-up. Support functional testing and User Acceptance Testing (UAT) by coordinating test execution, tracking defects, and ensuring users are prepared for go-live. Maintain the integrity of development, test, and production environments, proactively identifying risks related to system configuration and data quality. Work closely with internal IT teams, business stakeholders, and external vendors to keep projects on track and address delays or quality concerns at an early stage. Maintain accurate and structured project documentation, including project plans, risk and issue logs, decision records, action trackers, and status reports throughout the delivery lifecycle. What You Bring Educational background in IT, Computer Science, or a related field is welcome; demonstrated ability to successfully manage and deliver IT projects is equally important.3–5 years of experience in IT project delivery, project coordination, or change and release management. Ability to independently manage project plans, risks, actions, and stakeholder communications. Familiarity with ITIL change management principles and structured release processes. Experience working with enterprise applications and coordinating deliveries involving multiple vendors and internal teams. Strong organizational and documentation skills, with a structured and methodical approach to project delivery. Excellent communication skills and the ability to keep diverse stakeholders aligned throughout the project lifecycle. PMP, PRINCE2, or ITIL 4 Foundation certifications are an advantage. Arabic is required, with strong professional English communication skills. Comfortable working on-site and during occasional off-hours cutovers when required. Why Join DBEE? Be part of Egypt’s first high-speed rail project. Gain hands-on experience in a high-profile, large-scale infrastructure environment. Work across IT, business, applications, vendors, and project teams, giving you broad exposure to enterprise technology delivery. Take real ownership of projects from planning through go-live. Develop your expertise in enterprise applications, ITIL processes, change management, and project delivery. Build experience within an organization combining international railway expertise with local excellence. Create a strong foundation for future opportunities in IT Project Management and Application Management. Ready to Make an Impact? If you are an organized and proactive IT professional who enjoys turning requirements into successful technology deliveries, this could be your opportunity to contribute to a project that will shape the future of mobility in Egypt. Join DBEE and help bring the future of high-speed rail to life. DB-El Sewedy Rail Operation Egypt is committed to providing equal employment opportunities and welcomes applications from all qualified candidates. We value diversity, inclusion, and a respectful, collaborative, and high-performing work environment.

???? ???? WE’RE HIRING |Senior IT SALES ⚠️ IMPORTANT ELIGIBILITY REQUIREMENT Candidates must have proven sales experience within the Information & Communication Technology (ICT) industry, preferably in IT Infrastructure, Networking, Cybersecurity, or related technology solutions.???? Company: Technopedia.io???? Location: Heliopolis, Cairo – On-Site Only???? Working Hours: 10:00 AM – 6:00 PM???? Working Days: 6 days/week – Friday Off | Saturday is a Working Day???? Reports To: Sales Section Head Technopedia.io is looking for an experienced Senior IT SALES to lead, coach, and drive the performance of our B2B sales team. This is a hands-on sales role, not an individual sales position. The successful candidate will be accountable for team performance, target achievement, pipeline development, sales discipline, and customer growth.<br>???? Key Responsibilities•develop the sales team to achieve individual and section targets.• achieve sales targets, KPIs, activities, and action plans.• Manage the sales pipeline, opportunity reviews, conversion, and forecasting.• Identify performance gaps and take appropriate corrective actions.• prospecting, account development, upselling, cross-selling, negotiation, and closing.• Support strategic and complex sales opportunities when required.• Ensure accurate and disciplined CRM usage and follow-up.• Maintain strong customer relationships and support escalations when necessary.• Coordinate with Pre-Sales, Technical, Support, Procurement, and other internal teams.• Follow sales forecasts and performance reports to the Sales Section Head .• Build a culture of accountability, customer focus, teamwork, and target achievement.<br>✅ MUST-HAVE REQUIREMENTS???? Bachelor’s degree is mandatory.???? 4+ years of B2B sales experience.????2+ Years Relevant experience in the IT / ICT / Technology Solutions industry is required.???? Strong experience in pipeline management, forecasting, CRM, account management, negotiation, and closing.???? Proven track record of achieving sales targets .???? Strong Soft skills , Time Management , communication, and relationship-building skills.???? Excellent command of English and MS Office.???? Must be able to work on-site in Heliopolis, 6 days per week, including Saturday.<br>⚠️ PLEASE DO NOT APPLY IF:❌ Your sales experience is entirely outside the IT/ICT/Technology industry.❌ You have less than 4 years of relevant B2B sales experience 2 at least in ICT section .❌ You are looking for a remote or hybrid position.❌ You cannot work 6 days per week or cannot work on Saturdays.❌ You are not able to work on-site in Heliopolis, Cairo.<br>Who Fits This Role? A results-driven sales leader who can develop people, enforce sales discipline, build a healthy pipeline, strengthen customer relationships, and consistently turn opportunities into revenue. If you meet the above requirements and are ready to lead a performance-driven B2B technology sales team, we’d like to hear from you.

About Us<br>LC Waikiki Retail Company is a leading fashion retail company with a turnover of $ 4,4 billion. LC Waikiki’s journey started in France in 1988, continuing after 1997 as a Turkish brand under the umbrella of LC Waikiki Mağazacılık Hizmetleri Ticaret A.Ş. Today LC Waikiki trades with more than 1300 stores in 60 countries, with the company’s philosophy that “Everyone Deserves to Dress Well” enabling people to enjoy accessible fashion through quality products at affordable prices. There are around 6000 employees working at LC Waikiki’s corporate office, more than 50,000 people in Turkey and abroad.<br>At LC Waikiki, our values being virtuous, achieving together, extensiveexpertise, being customer-oriented, challenging the difficulties. So, if you ready to dynamism and want to grow with challenges, come andjoin us!<br>We Crown Our Successes with Awards We ranked 1st in “Young People’s Most Desired Retail Company to Work at” by Youthall Youth Awards 2021.1st in “The Biggest Retail Companies According to Square Meter Abroad”We ranked 1st in Women Employee Friendly & Women Manager Friendly Companies in Capital Women Friendly Companies Survey 2020. We received The Most Reputable Brand of the Year – Turkey Award by The One Awards in 2020.<br>JOB DESCRIPTIONEvaluation of Resolving Hardware Failure Using Internal Resources Repair of the Hardware Failure Evaluation of the Ticket Opened by the End User Provision of a Temporary Device to the End User in Place of the Faulty Hardware Provision of a Permanent Replacement Device to the End User for the Faulty Hardware Checking Inventory for a Device That Can Replace the Faulty Hardware for the End User Delivery of the Repaired Device to the End User and Closure of the Ticket in the System Performing Necessary Setups to Make the Repaired Hardware Ready for Use Reviewing the Reason for the Assignment Process of the Ticket in the System Performing the Requested Access or Configuration Test for the Firewall Request and Closing the Ticket Logging Firewall Requests into the System Implementation of the Solution Process for the Error Resolution of the Error Working with Relevant Teams to Find a Permanent Solution to the Error Escalating the Error to the Relevant Team via Communication Tools Planning Work to Resolve the Identified Error Detection in the System that Sales Transfers from Domestic and International Stores Have Stopped Analysis of the Stoppage of Sales Transfers from Domestic and International Stores Specific Competencies:Ability to work in a multinational/multicultural environment Knowledge in Pyhton and AIExcellent troubleshooting skills Microsoft Office user,Excellent customer service and interpersonal skills Ability to think logically and work within a team environment Team player and strong in communication Must be applied with English resume for evaluation process.

We are looking for a Network Security Engineer to join our team with good hands-on experience in network and security technologies.Key ResponsibilitiesManage and troubleshoot Palo Alto and Fortinet Firewalls.Manage F5 BIG-IP / Load Balancer / WAF.Configure and troubleshoot Firewall Policies, NAT, VPN, IPS and Web Filtering.Manage Cisco Switches and Routers.Support LAN, WAN, VLAN, Routing and Switching.Troubleshoot network connectivity and performance issues.Monitor network and security devices.Support High Availability (HA) and network security best practices.Handle network/security incidents and change requests.Maintain network configurations and technical documentation.Required SkillsF5 BIG-IP / WAFPalo AltoFortinet FortiGateCisco Routing & SwitchingVPN – IPSec / SSLFirewall & Network SecurityTCP/IP, VLAN, NAT, DNS, DHCPGood troubleshooting skillsRequirements3+ years of experience in Network / Network Security.Hands-on experience with F5, Palo Alto and/or Fortinet.Relevant certifications such as CCNA/CCNP, PCNSA/PCNSE, Fortinet, or F5 are preferred.Good communication and problem-solving skills.<p><strong>Details</strong></p><ul><li>Number of vacancies: 2</li><li>Shifts: Day shifts only</li><li>Benefits: Health insurance, social insurance</li></ul>

We are looking for a Network Security Engineer to join our team with good hands-on experience in network and security technologies.Key ResponsibilitiesManage and troubleshoot Palo Alto and Fortinet Firewalls.Manage F5 BIG-IP / Load Balancer / WAF.Configure and troubleshoot Firewall Policies, NAT, VPN, IPS and Web Filtering.Manage Cisco Switches and Routers.Support LAN, WAN, VLAN, Routing and Switching.Troubleshoot network connectivity and performance issues.Monitor network and security devices.Support High Availability (HA) and network security best practices.Handle network/security incidents and change requests.Maintain network configurations and technical documentation.Required SkillsF5 BIG-IP / WAFPalo AltoFortinet FortiGateCisco Routing & SwitchingVPN – IPSec / SSLFirewall & Network SecurityTCP/IP, VLAN, NAT, DNS, DHCPGood troubleshooting skills<\/p>Requirements3+ years of experience in Network / Network Security.Hands-on experience with F5, Palo Alto and/or Fortinet.Relevant certifications such as CCNA/CCNP, PCNSA/PCNSE, Fortinet, or F5 are preferred.Good communication and problem-solving skills.<\/p><p><strong>Additional Details</strong></p><ul><li>Number of vacancies: 2</li><li>Shift system: Morning shifts only</li><li>Benefits: Health insurance, social security</li></ul>