Contract Representative Jobs in Egypt

Company Description COB Solution is dedicated to empowering medical providers through efficient operations, optimized workflows, and innovative technology-driven services. The company focuses on helping healthcare organizations enhance patient care while supporting sustainable business growth. By streamlining processes and reducing administrative burdens, COB Solution enables providers to prioritize high-quality clinical care. Team members contribute directly to improvements in healthcare delivery and operational excellence for clients. Role Description The English Customer Service (B2 / C1) role at COB Solution is a full-time hybrid position based in Qesm El Maadi, with flexibility for partial work from home. The role involves handling inbound and outbound customer inquiries in English via phone, email, and chat, ensuring timely, accurate, and professional responses. Daily tasks include resolving issues, providing information about services, documenting interactions in internal systems, and escalating complex cases to the appropriate department when needed. The customer service professional will collaborate with colleagues to improve processes, follow established guidelines and quality standards, and maintain a high level of client satisfaction. The role also requires adherence to confidentiality policies and consistent communication with supervisors about recurring issues or opportunities for service improvement. Qualifications Strong English communication skills at B2/C1 level (spoken and written), with clear, professional customer-facing language. Customer service abilities, including active listening, problem-solving, empathy, and conflict resolution. Organizational and time-management skills to handle multiple inquiries, prioritize tasks, and meet established performance targets. Comfort with digital tools, CRM or ticketing systems, and basic office software (e.g., email, spreadsheets, word processing). Ability to work effectively in a hybrid setup, demonstrating reliability, self-motivation, and accountability both onsite and remotely. Collaborative mindset, openness to feedback, and willingness to follow documented procedures and quality standards. Previous experience in customer service, call centers, or healthcare-related support is an advantage. High school diploma or equivalent required; post-secondary education in business, communications, or related fields is a plus.

Primary Function:Logistics Specialist is responsible for providing comprehensive support in import and export operations, ensuring accurate documentation, smooth communication with logistics partners, and timely reporting to facilitate compliance and efficient shipment handling. Specific Duties and Responsibilities:Duties and responsibilities noted below are the essential functions of the job.· Support in all paperwork for both import and export business.· Manage the documentation cycle of import and export processes.· Communicate with suppliers, freight forwarders, and clearance brokers for pick-up and shipping.· Follow up on the status of all shipments at airport and seaport.· Prepare weekly and monthly reports as required.· Operate on the NAFEZA system and communicate with GOEIC to follow up on new decrees.· Request packing lists and draft invoices from HQ after receiving final confirmation on required quantities.· Coordinate with customs consultants to verify legal requirements, document legalization, tariffs, HS codes, and applicable agreements.· Monitor daily delivery reports from logistics teams and assist in resolving delivery issues.· Verify shipment documents before submitting them to brokers to ensure clearance readiness.· Submit all shipment data and documents on the company’s system.· Send SOH daily and tracking reports weekly without delay.· Perform outdoor visits / willingness to travel and attend governmental courses when required.· Update shared tracking report on the shared point.· Update & send the tracking to all supply chain team.<br>Other Duties:The incumbent may be asked to perform additional job-related duties and take on other responsibilities as dictated by events and circumstances and working conditions. Qualifications, Education and /or Experience Requirements:· Bachelor’s degree in Business Administration, Logistics, Supply Chain, or related field· 2–4 years of experience in import/export operations or logistics· Strong knowledge of documentation cycles, customs regulations, HS codes, and applicable trade agreements· Familiarity with NAFEZA system and communication with GOEIC· Excellent communication skills for coordination with suppliers, freight forwarders, and clearance brokers· Proficiency in preparing reports and working with company systems· Flexibility to conduct outdoor visits and attend governmental training courses

**WE ARE HIRING!**Tourism Spirit Travel & Tourism, a leading Saudi Arabian travel company, is looking to hire qualified professionals to join our Egypt Branch. We seek individuals with passion and experience to grow with us.<br>**Location:** Al Merag, Maadi, Cairo, Egypt**Work Location:** On-site at the company's branch<br>**OPEN POSITIONS**<br>**1. Travel Consultant / Tour Packages Specialist (1 Position)**<br>* Design and propose outbound travel and tour packages.* Book flights, hotels, transportation, and handle travel arrangements.* Handle booking systems and follow up with clients through service completion.* Provide travel consultation and recommend the best travel packages based on clients' needs.* Prepare and calculate tour costs and quotations.<br>**2. Accountant (1 Position)**<br>* Manage the company's daily operations and transactions.* Prepare invoices, payments, and receipts, and handle accounts for travel and tourism companies.* Prepare and follow up on tax calculations and returns, ensuring compliance with tax regulations and accounting programs.* Apply knowledge of the Saudi tax system, VAT, and tax returns programs.<br>**3. English Language Course Coordinator (1 Position)**<br>* Coordinate English language courses and training programs for students.* Communicate with instructors and organize schedules.* Follow up on registrations, instructions, and course requirements.* Assist in developing and coordinating English language training programs.<br>**GENERAL REQUIREMENTS**<br>* Minimum 2 years of experience in the travel and tourism industry, preferably in the Saudi market.* Relevant experience in the position applied for.* Good command of English and Microsoft Office applications.* Excellent communication and organizational skills.* Ability to work under pressure and as part of a team.* **For Travel Consultant:** Experience in creating travel packages and calculating tour costs. Experience with Amadeus, Galileo, or Sabre reservation systems is an advantage.* **For Accountant:** Previous experience working in tourism companies in Saudi Arabia and strong knowledge of VAT and tax returns is highly preferred.<br>**WHAT WE OFFER & BENEFITS**<br>* Attractive and competitive salaries based on experience and qualifications.* Competitive bonus structure and health insurance benefits.* Professional development workshops and company social events.* Professional and cooperative working environment with career growth opportunities.* Full-time employment (On-site in Al Merag, Cairo).<br>**HOW TO APPLY**Interested candidates are invited to send their resumes mentioning the job title they are applying for to:<br>* **Email:** abdulrahman@tourism-spirit.com* **Whats App:** +966333993890

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> The Accounts Receivable Accountant at CEQUENS is responsible for assisting in the management of the accounts receivable process, ensuring accurate and timely invoicing, payment processing, and account reconciliation. This role is crucial in supporting the company's cash flow and financial stability by actively managing invoicing and following up on overdue accounts. The Accounts Receivable Specialist will work closely with the finance team to ensure that all billing processes are executed accurately and efficiently.<br><strong>Main Areas of Responsibility</strong><br><strong>Accounts Receivable Management</strong><br><ul> <li>Process and monitor incoming payments, and secure revenue by verifying and posting receipts.</li> <li>Maintain up-to-date billing system and carry out billing and collection duties as assigned.</li> </ul><br><strong>Customer Account Maintenance</strong><br><ul> <li>Keep track of accounts to ensure payments are up to date.</li> <li>Resolve billing and customer credit issues by communicating directly with customers, enhancing customer satisfaction and financial reliability.</li> </ul><br><strong>Record Keeping and Reporting</strong><br><ul> <li>Maintain accounts receivable files and records; produce monthly financial and management reports.</li> <li>Investigate and resolve any irregularities or enquiries in the accounts receivable ledger.</li> </ul><br><strong>Cash Flow Management</strong><br><ul> <li>Assist in forecasting accurate cash flow from accounts receivable to aid in financial planning.</li> <li>Ensure timely collection of payments to maintain steady cash flow and minimize bad debt.</li> </ul><br><strong>Compliance and Process Improvement</strong><br><ul> <li>Assist in developing and implementing policies and procedures for the accounts receivable process to enhance efficiency and reduce the time from invoice to cash collection.</li> <li>Ensure adherence to financial policies, procedures, and regulatory requirements.</li> </ul><br><strong>Requirements</strong><br><strong>Education</strong><br><ul><li>Bachelor's degree in Finance, Accounting, or related field</li></ul><br><strong>Experience</strong><br><ul><li>2-5 years of experience in an accounts receivable role or a similar financial position within the telecommunications or SaaS technology industry</li><li>Have expeirence of working with over 100 client collection accounts at one time</li><li>Experience of activlity collecting debt by phones calles/email (not just admin)</li><li>Familiarity with accounting software and systems</li></ul><br><strong>Skills</strong><br><ul><li>Strong understanding of billing and financial procedures.</li><li>Excellent numerical and analytical abilities.</li><li>Good organizational and time management skills, with the ability to manage multiple tasks and deadlines.</li><li>Effective communication skills, capable of handling potentially uncomfortable conversations regarding billing and collections tactfully.</li><li>Proficiency in Microsoft Office, especially Excel; knowledge of accounting software, ideally <strong>Microsoft Dynamics 365</strong> and databases.</li></ul><br> </div>

About Valify Solutions Valify is a leading Reg Tech company specializing in digital identity verification and compliance automation. We enable financial institutions, fintechs, and large enterprises to securely onboard customers, mitigate risk, and comply with evolving regulatory standards through advanced AI-powered solutions. As we continue to expand across the region, we are seeking a skilled and driven Marketing Specialist to join our team and support our growth initiatives.<br>Role Overview:Are you a technical problem solver with a passion for building strong customer relationships? Do you thrive in a fast-paced environment where you can wear multiple hats? If so, our Technical Customer Success Engineer role at Valify might be the perfect fit for you! In this role, you will play a pivotal role in the onboarding, support, and success of our customer accounts, ensuring they derive maximum value from our solutions.<br>Key Responsibilities:Customer Engagement:Act as a trusted advisor to a portfolio of customer accounts, guiding them through onboarding, technical support, and ongoing success initiatives. Collaborate closely with the sales team to provide technical expertise during Proof-of-Concepts (POCs) and ensure successful customer adoption of Valify solutions. Technical Expertise:Develop and customize Python scripts and API integrations tailored to meet specific customer requirements, enhancing service flexibility and functionality. Lead the deployment and integration of Valify services across various environments (Cloud, On-premise), ensuring seamless implementation and optimal performance. Data Analysis and Documentation:Conduct data analysis for assigned accounts to identify trends, opportunities for improvement, and ensure alignment with customer success metrics (e.g., NPS, CSAT). Create custom documentation and clear flowcharts to document customer environments, use cases, and solution configurations.<br>Requirements:Bachelor’s degree in Computer Science, Engineering, or related technical field.5-8 years of experience in a customer success or technical account management role, preferably in a technology or Saa S company. Proficiency in Python scripting, API integrations, and cloud technologies (AWS, Azure). Strong analytical skills with experience in data analysis, spreadsheet management. Excellent communication and interpersonal skills, with a proven ability to build and maintain strong customer relationships. Experience with technical documentation and flowchart creation is a plus.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b><u>Accenture Technology:</u></b><br><span>Through unmatched industry experience, leading technologies from our ecosystem partners and startups, and the largest delivery network in the world, we provide a powerful range of capabilities that can be tailored to our client’s most complex business needs. With over 100 innovation hubs deployed around the world, we help clients continuously innovate at speed and at scale so they can outpace their peers. You will bring innovation, intelligence, and industry experience together with the newest technologies to help clients innovate at scale and transform their businesses. Visit us </span><span>at&nbsp;www.accenture.com</span></p><br><br><br><p><b>Role Overview</b></p><br><br><p>We are seeking a senior SAP FICO Testing professional to drive quality across the SAP Financial Accounting (FI) and Controlling (CO) landscape. In this role, you will lead the design and execution of comprehensive testing strategies for SAP FICO implementations, enhancements, and support activities—ensuring that financial processes, transactions, and integrations perform accurately, reliably, and in line with business requirements. The role combines deep SAP Finance domain knowledge with advanced software testing expertise across the application lifecycle.</p><br><br><p><b>Key Responsibilities</b></p><br><br><ul><li>Lead the design, development, and execution of test plans, test scenarios, and test cases for SAP FICO modules (GL, AP, AR, Asset Accounting, Cost Center Accounting, Profit Center Accounting, Product Costing, and Profitability Analysis).</li><li>Perform and oversee functional, integration, regression, and end-to-end testing across FI/CO and its integration points with other SAP modules (e.g., MM, SD).</li><li>Drive and coordinate User Acceptance Testing (UAT), working closely with business users and functional consultants through to sign-off.</li><li>Identify, document, and track defects through resolution, collaborating with functional and technical teams to analyze root causes and validate fixes.</li><li>Ensure data accuracy and validate financial transactions, reporting outputs, and account determination against business requirements.</li><li>Define and contribute to test automation strategies and develop or maintain automated test scripts to improve efficiency and coverage.</li><li>Oversee test data and environment preparation to ensure smooth and reliable testing cycles.</li><li>Maintain detailed test documentation, execution results, and quality metrics, and report on testing progress to stakeholders.</li><li>Act as a subject matter expert in SAP FICO testing, ensuring compliance with quality standards, governance requirements, and testing best practices throughout the delivery lifecycle. </li></ul><br> </div>

Connectalents is seeking a Technical Office Manager for a leading real estate developer delivering innovative residential, commercial, and mixed-use projects that are shaping the future of urban communities.<br>Job Scope The Technical Office Manager will lead the technical office function, oversee design coordination, and ensure the successful delivery of commercial, residential, and mixed-use projects from design through execution.<br>Job Role Lead and manage the Technical Office team, ensuring the timely delivery of shop drawings and technical documentation. Review shop drawings, BOQs, contracts, invoices, and quantity surveying files for accuracy and compliance. Prepare and manage tender packages while following the tendering process through completion. Coordinate with consultants, contractors, and internal departments to resolve technical issues and maintain project progress. Monitor technical office schedules and ensure deliverables are completed on time. Ensure designs comply with project specifications, quality standards, and applicable regulations. Prepare technical reports, presentations, and maintain organized documentation and drawing records.<br>What We're Looking For:Bachelor's degree in Civil Engineering or Architecture.10+ years of Technical Office experience, including at least 6 years on major real estate development projects. Proven experience with commercial, residential, or mixed-use developments. Strong knowledge of shop drawings, quantity surveying, tendering, contracts, and technical documentation. Proficiency in Auto CAD, Revit, and MS Office (Primavera is a plus). Strong leadership, coordination, and problem-solving skills. Fluent in Arabic and English (drawings reading and communication)<br>How to Apply Kindly send your updated CV to logein.e@connectalents.com with "Technical Office Manager" as the subject line

Handle Maintenance contracts and negotiating best rates. Delegating assignments and supervising maintenance contactors to ensure completion and high-quality standards and adherence for the requestor expectations. Performing preventive maintenance activities on a weekly, monthly, quarterly, or annual basis to reduce systems breakdown. Assessing system breakdowns and determining the kind of repairs that is required Completing in-house system repairs when required Communicating regularly with all staff members and participating in regular meetings to coordinate schedules and assure readiness of the facility for all activities. Planning best allocation and utilization of space & resources for office building Responsible for Employees reallocation and building Renovations and special projects Handling the Expat apartment’s maintenance requirements. Handling the travel arrangements for all staff (Hotel reservations, flight booking, and car rental and supplier payment process. Responsible for the comprehensive oversight of building operations, including the coordination of meeting room bookings, administrative processes, and managing essential office services such as office supply, professional cleaning, and buffet or catering arrangement. Negotiating local Hotel contracts monitor and create credit facilities from first to last invoice settlements. Providing general administrative support to all Business units. Ensuring the adequate supply of all required materials and for order placement timing and responsible for controlling the purchasing budget and delivering cost savings for the company. Organizing and planning essential central services such as reception, Maintenance, mail, archiving, cleaning, catering and waste disposal to improve practices and efficiency. Responsible for the pre-printed materials & office supplies. Ensure the tidiness and neatness of the assigned workplace through the daily supervision for the supporting staff Keeping track of the storage movements monthly. Support invoicing processing Petty cash- office events Handling Telephone bills and reviewing courier invoices and settlements. Renewing company Subscriptions. Taking part in E - proc process as an approver. Monitoring the supporting team time attendance & overtime sheets Supplier’s invoices payment follows up. Organize TEME events (seminars, conferences, team building etc.) Manage all TEME staff abroad mission including visa issuance, tickets, and hotels bookings as per the company travel policy Contribute to the negotiations for corporate agreements with hotels Apply & implement the Anti-corruption, Antitrust Compliance and Integrity Policies and Program Implement the required process of due diligences within my area of responsibilities Apply the entire ethical approach and code of conduct values. Safety Promote a healthy workplace and mitigate significant workplace health risks. Be prepared for any emergency, control effects and reduce hazards. Ensure facility is operated and maintained to prevent incidents Assist in providing safe work environment, supporting contractors, fire drills and updating BCP to ensure compliance. Ensure the safety of work sites through enhancement of collaborators' awareness on potential risks and implementation of adequate action plans such as safety procedures, safety equipment or specific trainings In case of incidents (fire, accidents ...) provide first aid to people promote quality, safety and environment protection in all or part of the entity's activities Understand HSE risks linked to one's activity as well as the most appropriate behavior to avoid them Four unplanned fire drills annually

Company Description Smart Market Opportunities is a growing real estate firm focused on providing clients with informed, strategic property solutions. The company specializes in matching buyers, sellers, and investors with residential and commercial opportunities that align with their goals. Smart Market Opportunities values professionalism, integrity, and strong client relationships, creating an environment where real estate professionals can build sustainable careers. Team members are encouraged to use market insight, local knowledge, and collaborative practices to deliver excellent service and measurable results. Role Description This is a full-time, on-site Real Estate Agent role based in New Cairo. The Real Estate Agent will manage the full sales cycle, including prospecting leads, conducting property viewings, advising clients on market conditions, and preparing offers and contracts. The role involves maintaining up-to-date knowledge of local real estate trends, property values, and legal requirements, as well as coordinating with internal teams and external stakeholders (owners, developers, and legal representatives). The Real Estate Agent will provide responsive customer service, follow up with clients, negotiate terms, and ensure smooth closing processes while meeting individual and team sales targets. The role requires consistent presence in the New Cairo office and surrounding areas to support on-site meetings, viewings, and client consultations. Qualifications Valid Real Estate License and strong foundational knowledge of Real Estate and Real Property regulations. Proven Sales skills, including negotiation, lead generation, and closing transactions. Customer Service experience with the ability to build trust, manage expectations, and maintain long-term client relationships. Strong communication and interpersonal skills, with the ability to explain complex information clearly. Comfort working on-site in New Cairo, with reliable transportation for property visits. Ability to work independently and as part of a team, with strong time management and organizational skills. Basic proficiency in office and real estate software (CRM systems, listing platforms, and productivity tools). Prior experience in the New Cairo or greater Cairo real estate market is an asset.

Company Description ETISAL International Group is a leading Business Process Outsourcing (BPO) provider in the Middle and Far East, focused on delivering high value, innovative customer service solutions. The company specializes in customized outsourcing services that address the unique needs of each client, enabling them to focus on their core business. ETISAL International emphasizes global coverage, cultural understanding, and industry best practices to enhance client and end-customer experiences. The organization is committed to quality, transparency, flexibility, and integrity in its operations. It continuously works to improve management standards and exceed client expectations through advanced technologies and strong human capital values.<br>Role Description This full-time, on-site role is based in Qesm El Maadi and focuses on providing English-language customer service for technical accounts. The English customer service agent handles incoming inquiries and support requests, resolves technical and account-related issues, and ensures accurate documentation of interactions in the designated systems. The role includes troubleshooting basic technical problems, escalating complex issues to the appropriate teams, and following up to ensure timely resolution. The agent maintains a high level of professionalism in all communications, supports customer satisfaction goals, and adheres to service level agreements and quality standards. Collaboration with supervisors and other team members to share updates, feedback, and process improvements is an essential part of the daily work.<br>Qualifications<br> <br>Candidates should possess strong customer-focused skills, including Customer Service and Customer Satisfaction. Candidates should possess effective Communication skills for handling English-speaking customers and technical inquiries. Candidates should possess skills related to Customer Service Representatives and Account Management to support technical accounts. Strong problem-solving and basic technical troubleshooting abilities are required. Ability to work on-site in Qesm El Maadi and maintain consistent attendance in a full-time schedule. Comfort with using CRM systems, ticketing tools, and standard office software. Previous experience in a call center, BPO, or technical support environment is an advantage.

Company Description ZORO MISR is a fully integrated digital tourism platform that enables travelers from around the world to book unique, personalized, and memorable experiences and services. The company specializes in Egyptian tourism and travel booking, offering excursions, activities, transportation arrangements, and car rentals. A dedicated team of local guides and tourism representatives is available 24/7 to provide expert guidance and support throughout the travel journey. ZORO MISR focuses on optimizing the traveler experience from start to finish through a seamless digital platform and high-quality customer service.<br>Role Description The Digital Marketing Manager is a full-time, on-site role based in Cairo, Egypt. This role is responsible for planning, executing, and optimizing digital marketing campaigns to increase brand awareness, drive platform usage, and generate qualified leads. Daily tasks include managing social media channels, developing content and campaign calendars, overseeing paid advertising, and monitoring performance across digital platforms. The Digital Marketing Manager will analyze web and campaign data to refine strategies, collaborate with cross-functional teams such as product and customer support, and ensure consistent brand messaging across all digital touchpoints. The role also involves staying updated on digital marketing trends in tourism and recommending new initiatives to enhance online engagement and customer acquisition.<br>Qualifications<br> Strong skills in Digital Marketing and Marketing, with experience designing and managing integrated online campaigns. Proficiency in Social Media Marketing, including content planning, community management, and paid social advertising. Experience in Lead Generation, with the ability to develop strategies that convert prospects into active users or customers. Competence in Web Analytics, using tools such as Google Analytics or similar platforms to measure performance and optimize campaigns. Proven experience in managing digital initiatives in B2C or travel/tourism sectors is preferred. Excellent analytical, communication, and organizational skills. Ability to work on-site in Cairo, Egypt and collaborate effectively with multidisciplinary teams. Bachelor’s degree in Marketing, Business, Communications, or a related field, or equivalent practical experience.

At Arabian Construction Company (ACC), precision and attention to detail are essential in delivering high-quality projects. We are seeking a committed Quality Control Engineer to join our team and ensure compliance with quality standards in every stage of construction. If you have a strong technical background, meticulous inspection skills, and a proactive approach to maintaining construction excellence, we invite you to be part of ACC’s legacy of engineering excellence.<br>What You’ll Achieve<br>Quality Assurance & Inspection:Carry out inspections for civil, structural, architectural, and MEP works in line with approved ITPs and project specifications. Verify that works conform to approved shop drawings, specifications, and relevant standards. Monitor daily site activities to ensure compliance with quality requirements.<br>Documentation & Reporting:Prepare and maintain Inspection Requests (IRs), Non-Conformance Reports (NCRs), and quality records. Review and provide input on Method Statements, ITPs, and other quality documentation. Maintain accurate and up-to-date quality control logs and reports.<br>Coordination & Communication:Liaise with construction teams, subcontractors, consultants, and client representatives on quality-related matters. Coordinate site walkdowns and inspections with consultants and clients. Ensure timely resolution of quality-related issues and follow-up on corrective actions.<br>Continuous Improvement:Identify areas for improvement and recommend preventive measures to avoid recurring quality issues. Contribute to promoting a strong quality culture across all site teams.<br>What You’ll Bring to ACC<br> Qualifications:Bachelor’s degree in Civil Engineering. Minimum of 3–5 years of experience as a Quality Control Engineer in the construction industry. Skills & Competencies:Hands-on experience with large-scale commercial, residential, or infrastructure projects. Strong understanding of QA/QC procedures, construction drawings, and specifications. Proficiency in MS Excel and Auto CAD. Exceptional attention to detail and ability to work under tight deadlines. Strong communication, coordination, and problem-solving skills.<br>Why Join ACC?<br>Joining ACC means being part of a forward-thinking, collaborative environment where your contributions will shape impactful projects across the region. We value professional growth, continuous learning, and a culture of excellence.

Azeus Systems Limited is looking for a Business Development Manager to be part of our growing sales force for our product, Azeus Convene. Convene is a meeting and collaboration solution for Boards and Senior Leadership Teams. Convene has already been recognized by reputable institutions across the globe. Our client base has grown exponentially, and we have extended our global footprint in over 100 countries.<br><br>Visit https://www.azeusconvene.com/ for more information.<br><br>Key Responsibilities: <br><br> Sales Target: Independently achieve the assigned target through proactive business development and sales strategies Product Demonstration and Training: Conduct effective product demonstrations and training sessions to showcase the value of our software solutions to potential clients Lead Generation: Generate Sales Qualified Leads (SQLs) through targeted outreach, networking, and other lead generation activities Team Collaboration: Work collaboratively with internal teams to ensure a seamless transition from lead generation to deal closure CRM Management: Maintain accurate and up-to-date records in the Customer Relationship Management (CRM) system Market Knowledge: Stay informed about industry trends, competitors, and market conditions to identify new business opportunities Location and Travel: Locally based, the candidate must be willing to travel within the region<br><br>The role requires significant interaction with clients/ prospective clients, partners and Azeus personnel which may be face-to-face or using other communications media.<br><br>Qualifications: <br><br> Minimum 4 years of experience in IT software sales in the assigned region which includes KSA Educational background in Business Management, (Computer Science background is a plus) Proven track record of achieving sales targets and generating leads Experience in selling software to BFSI, Government, Listed Companies, and Large Enterprises Excellent communication and presentation skills. Additional Requirements: Strong background in IT software sales, particularly within the assigned region Ready to join within 1-2 months' notice period Willingness to travel within the region Strong team player with a collaborative mindset Experience in demonstrating products to potential clients, including C-Suite representatives

Who we are? Americana Restaurants is a leading restaurant operator and food & beverage platform in the MENA region. With a legacy that dates back to 1964, we’ve grown to represent and manage some of the world’s most beloved restaurant brands—including KFC, Pizza Hut, Hardee’s, Krispy Kreme, and many more—across over 12 countries. Our commitment to operational excellence, innovation, and customer satisfaction continues to drive our growth and success in the region. As we expand, we're looking for passionate professionals who thrive in fast-paced, dynamic environments. If you're driven by purpose and motivated to make an impact, we'd love to have you on our team<br>Responsibilities Develop and manage an annual market Quality Plan (QP) to ensure all key tasks and responsibilities are identified and delivered through the year. Recruit, train, develop, manage, and direct a team of specialist professional to deliver the Market QP, personal and team goals and IDP. Ensure that all AQMS SOPs are understood and followed by all stakeholders within the business. Participate in and provide support and direction on all food safety, quality opportunities, and initiatives, including supplier and product approval, communicating and training standards and procedures. Ensure planned DC, commissary and store audits, and product surveillance programme are completed. Participate in and provide support and direction on occupational health & safety initiatives, including communicating standards and procedures, support with risk assessment, incident reporting and serious incident investigation. Analyse data, report on performance and identify opportunities to drive improvements and support success. Communicate effectively and maintain good relations with other functions and stakeholders in the business including Procurement, Supply Chain, Property Development, Maintenance and Operations to ensure legal compliance, safety and quality are top of mind in all business decisions. Maintain positive relations with external stakeholders including franchisors and their representatives, including ministry officials, 3rd party auditors.<br><br>Qualification Minimum of 10 years of food industry experience preferred Working knowledge of GMP and food safety regulations is mandatory IOSH/NEBOSH certification

<p>We are looking for an enthusiastic and results-driven Spanish Team Leader to inspire, coach, and empower our customer service teams while driving operational excellence and outstanding customer satisfaction. Take the Next Step in Your Leadership Career As a Team Leader, you will play a key role in managing daily contact center operations, developing your team, and ensuring the highest standards of service quality. This is an exciting opportunity to work in a multinational environment where your leadership skills will directly contribute to operational success and continuous improvement. Key Responsibilities Spanish Contact Center Team Leader Lead and oversee the daily operations of the contact center, ensuring compliance with company policies, service standards, and performance objectives. Coach, motivate, and develop a team of Spanish-speaking customer service representatives to consistently deliver an exceptional customer experience. Monitor individual and team performance through KPIs and operational metrics, identifying improvement opportunities and implementing effective action plans. Handle escalated customer concerns and complaints, ensuring timely and satisfactory resolutions. Collaborate with cross-functional teams to improve workflows, optimize operational efficiency, and enhance service delivery. Foster a positive and engaging work environment by promoting employee development, recognition, and team morale. Stay informed about industry trends, customer service best practices, and emerging contact center technologies. Conduct regular coaching sessions, training, and performance reviews to ensure continuous development and adherence to service standards.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business Administration, Communications, or a related field.</li><li>1+ year of experience as a Team Leader within a Contact Center or BPO environment.</li><li>Native or near-native proficiency in Spanish, with excellent verbal and written communication skills.</li><li>Strong leadership, coaching, and people management skills with the ability to inspire high-performing teams.</li><li>Experience working with CRM systems and contact center technologies.</li><li>Excellent analytical, problem-solving, and decision-making abilities.</li><li>Ability to manage multiple priorities and perform effectively in a fast-paced environment.</li><li>Previous experience in the Translation &amp; Localization industry is considered a strong advantage.</li></ul>

Artificial Intelligence. Automation. Cloud Engineering. Advanced Analytics.<br><br>For Enterprises, these are key factors of success. For us, they're our core expertise.<br><br>We work with global iconic brands. We bring them a unique value proposition through market-leading technologies and business process excellence. At the heart of it all is Digital Engineering - the foundation that powers rapid innovation and scalable business transformation.<br><br>We've created 363 unique and independent inventions, 250 of which are AI-based and rolled up under several patent grants in critical technologies. Leveraging our advanced products and platforms, we drive digital transformation at scale, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as-a-service" model.<br><br>For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. With proven strategies and agile execution, we don't just enable change - we engineer digital outcomes.<br><br>Sutherland<br><br>Digital Outcomes.<br><br>Job Description<br><br>About the role<br><br>Sutherland is looking for an air-travel-savvy Team Manager to lead a team on one of our growing airline programs in Cairo. This is a hands-on people-leadership role for someone with a genuine passion for air travel, working knowledge of airline products and the Sabre platform, and a track record of getting the best out of a sales team. You'll lead a team of consultative air sales / Destination Expert representatives — coaching them to deliver white-glove service while meeting and exceeding sales targets, and owning the performance, quality, and development of your people.<br><br>What You'll Do<br><br>You'll lead your team to carry out the following with white-glove service, while hitting and beating targets:<br><br>Consultative Air Sales — coach the team so every air request, especially the large, complex, or high-value ones, is handled as a sales conversation, not just a booking to fulfil. Itinerary crafting — ensure air itineraries are researched, built, and proposed accurately priced, aligned to client needs, and optimised for value — on the same day they're requested. Booking integrity — hold the team to ticketing and quality control with the accuracy clients and the business depend on: fare, ticket, invoice, seats, and special requests, checked every time. Disruption resilience — make sure schedule changes are assessed for real impact on the client's trip and resolved calmly, quickly, and without disrupting the tour. Seamless partnership — work with the Destination Experts and clients so the air experience feels like one seamless trip, not a separate booking bolted onto the tour. Responsive communication — set the standard across every channel — phone, Teams, email, CRM — for the responsiveness and clarity clients and colleagues can count on, especially when something is urgent. Systems and ownership — keep bookings, files, and systems airtight, taking ownership of your files and your team's, so nothing falls through the cracks. <br><br>Beyond the day-to-day, you'll run a clear performance rhythm — using quality and sales data to coach where it matters most, developing each team member, managing underperformance fairly and directly, and keeping the team motivated and engaged in a fast-moving, target-driven environment.<br><br>Qualifications<br><br>What you'll need<br><br>2+ years of team leadership experience within the air travel industry (luxury travel sales preferred). Sabre GDS experience is a must — enough working knowledge to coach the team through fares, ticketing, and booking issues, and to hold quality with credibility. Proven ability to coach, monitor, and develop a team of sales professionals within this niche industry. Deep passion for travel and strong destination knowledge. Polished, articulate communicator with high emotional intelligence and active listening skills. Strong organisation and high attention to detail to manage multiple call types and priorities simultaneously. Self-motivated, and comfortable in a dynamic, fast-paced, collaborative environment. <br><br>Additional Information<br><br>All your information will be kept confidential according to EEO guidelines.

<p>Sutherland is seeking an air travel industry-savvy Quality Analyst to join one of our growing travel programs in Cairo. The Quality Analyst will have a passion for air travel along with working knowledge of airline products and GDS tools while ensuring the highest level of customer experience. From a Quality/Customer Experience perspective you will monitor, report and provide feedback on the following activities performed by the consultative sales/destination expert representatives:</p><p>Consultative Air Sales - ensure every air request, especially the large, complex, or high-value ones as a sales conversation, not just a booking to fulfill. Itinerary Crafting - research, build, and propose air itineraries that are accurately priced, aligned with Client needs, and optimized for value on the same day they're requested. Booking Integrity - issue tickets and complete quality control with the accuracy Clients and the business depend on fare, ticket, invoice, seats, and special requests, checked every time. Disruption Resilience - monitor airline schedule changes, judge their real impact on the Client's trip, and resolve them calmly, quickly, and without disrupting the tour. Seamless Partnership - work with Destination Experts and clients so the air experience feels like one seamless trip - not a separate booking bolted onto the tour Responsive Communication - manage every channel - phone, Teams, e-mail, CRM with the responsiveness and clarity Clients and colleagues can count on, especially when something is urgent Systems &amp; Ownership - keep bookings, files, and systems airtight - taking ownership of your files and your teammates' - to prevent anything from falling through the cracks.</p><p><strong>Desired Candidate Profile</strong></p><p>1-2+ years of Quality Analyst/Customer Experience monitoring experience within the air travel industry (luxury travel sales preferred) GDS tools experience (Sabre/Amadeus/ADX) Deep passion for travel and strong destination expert knowledge Polished, articulate communicator with emotional intelligence and active listening skills Strong organization and high attention to detail to manage multiple call types journeys simultaneously Self-motivated Comfortable in a dynamic, fast-paced, collaborative environment</p>

<p>Job Description</p><p>Sutherland is seeking an air travel industry-savvy Team Manager to join one of our growing travel programs in Cairo . The Team Manager will have a passion for air travel along with working knowledge of airline products and GDS tools while leading a team to ensure the highest level of customer experience. As a Team Manager, you'll lead a team of air travel sales/destination expert representatives, ensuring they carry out the following activities with white glove service while meeting and exceeding sales targets:</p><p>Consultative Air Sales - ensure every air request, especially the large, complex, or high-value ones as a sales conversation, not just a booking to fulfill.</p><p>Itinerary Crafting - research, build, and propose air itineraries that are accurately priced, aligned with Client needs, and optimized for value on the same day they're requested.</p><p>Booking Integrity - issue tickets and complete quality control with the accuracy Clients and the business depend on fare, ticket, invoice, seats, and special requests, checked every time.</p><p>Disruption Resilience - monitor airline schedule changes, judge their real impact on the Client's trip, and resolve them calmly, quickly, and without disrupting the tour.</p><p>Seamless Partnership - work with Destination Experts and clients so the air experience feels like one seamless trip - not a separate booking bolted onto the tour</p><p>Responsive Communication - manage every channel - phone, Teams, e-mail, CRM with the responsiveness and clarity Clients and colleagues can count on, especially when something is urgent</p><p>Systems &amp; Ownership - keep bookings, files, and systems airtight - taking ownership of your files and your teammates' - to prevent anything from falling through the cracks.</p><p><strong>Desired Candidate Profile</strong></p><p>What You ll Need:</p><ul><li>2+ years of Team Leadership experience within the air travel industry (luxury travel sales preferred)</li><li>GDS tools experience is a must (Sabre/Amadeus/ADX)</li><li>Ability to coach, monitor and develop a team of sales professionals within this niche industry</li><li>Deep passion for travel and strong destination expert knowledge</li><li>Polished, articulate communicator with emotional intelligence and active listening skills</li><li>Strong organization and high attention to detail to manage multiple call types journeys simultaneously</li><li>Self-motivation</li><li>Comfortable in a dynamic, fast-paced, collaborative environment</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Lead and continuously improve the Interface Management process across the consortium, ensuring effective coordination and alignment between all project stakeholders. Govern interface registers, agreements, workflows, reporting processes, and ensure proper documentation, traceability, and accountability. Coordinate engineering activities between Siemens Mobility, consortium partners, employer representatives, and external stakeholders to ensure seamless collaboration. Chair interface meetings, technical workshops, and escalation boards, facilitating constructive discussions and driving timely decision-making. Support systems integration, engineering governance, and overall project delivery by ensuring alignment across multidisciplinary engineering teams. Lead the identification, assessment, and resolution of technical conflicts, interface risks, and complex multidisciplinary engineering challenges. Develop, maintain, and present project dashboards, key performance indicators (KPIs), and management reports to support informed decision-making. Build trust and foster collaboration across organizations, promoting clear communication, engineering rigor, and a culture of accountability. Engage with senior management, customers, consortium partners, and technical teams to support strategic planning and resolve complex engineering issues. Establish and maintain structured communication processes, ensuring technical discussions are translated into clear agreements, responsibilities, actionable plans, and timely follow-up.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Engineering (Electrical, Systems, Mechanical, Civil, or equivalent). Minimum 15 years of professional engineering experience. At least 8 years of experience in Systems Integration, Interface Management, or Engineering Management. Experience in railway, metro, high-speed rail, or major infrastructure projects. Experience working in multinational and multi-contractor environments. Experience with engineering management, reporting, and collaboration platforms. Strong knowledge of Systems Engineering, Systems Integration, Railway Engineering, Stakeholder Management, Conflict Resolution, Leadership, Risk Management, Change Management, Negotiation, Communication, and Engineering Governance. Fluent in English and Arabic; additional languages are an advantage. Previous experience in leadership roles such as Interface Manager, Systems Integration Manager, Engineering Manager, Technical Project Manager, Chief Engineer, or equivalent on large railway or transportation infrastructure projects is preferred.</p><p></p></section>

Why SPI? At Sakr Pharmaceuticals Industry , we maintain an unwavering commitment to our talent, engaging and developing our people within a culture driven by career growth and innovation. Joining our team means stepping into an environment where there are continuous opportunities to break new ground and represent elite, premium brands. We empower our team to fulfill their professional ambitions. Our diverse portfolio provides various avenues for career advancement, allowing you to seek new horizons. We entrust you with responsibility early on and provide the robust support necessary to map a career trajectory that aligns with your personal aspirations and life priorities. About The Company Sakr Pharmaceuticals is a newly launched, dynamic Egyptian pharmaceutical entity committed to enhancing the quality of life through sophisticated, patient-focused healthcare solutions. Specializing in premium-grade products, we are actively expanding our footprint with dedicated nutraceutical and cosmeceutical lines, including our signature Botanira Clair range. Driven by a strategic vision to rank among the top 100 pharmaceutical companies in Egypt by 2030, Sakr Pharmaceuticals is dedicated to setting the standard for quality in the industry while cultivating an exceptional workplace for top-tier professionals. Your health, our story.<br>Vacancy Details Role: District Sales Manager Location: [e.g., Cairo / Shirikia &Dakhlia / Alex&Behira]Reporting to: Business Unit Manager Job Purpose The District Sales Manager serves as the primary focal point of leadership for regional Medical Representatives. This role is dedicated to guiding the team to achieve shared commercial objectives, maximizing regional performance, and ensuring strict alignment with the company's strategic vision. A. Essential Duties and Responsibilities1. Strategic Business Management Assume full ownership of the assigned district to drive commercial success and market penetration. Cultivate and maintain sustainable, strategic partnerships with Key Opinion Leaders (KOLs) within designated therapy areas. Maintain a comprehensive understanding of the competitive landscape, proactively sharing market intelligence with key stakeholders (e.g., Marketing and Key Account Teams). Expand the customer base by guiding Medical Representatives in building rapport, identifying opportunities, and elevating customer service standards. Ensure continuous professional development regarding disease states, product knowledge, and competitor updates.2. Team Leadership & Development Motivate and inspire the regional team to consistently achieve excellence, fostering a collaborative culture that celebrates success and recognizes high performers within Sakr Pharmaceuticals. Ensure the sales force comprehensively understands marketing strategies for our premium product lines and effectively communicates balanced, accurate product information. Drive succession planning by actively developing internal talent and maintaining a robust manpower supply. Collaborate closely with the HR division to identify top talent and implement effective regional retention plans. Assess team development needs utilizing comprehensive Training Needs Analyses (TNA) and the company's Performance Management System. Provide ongoing coaching and mentorship—both in the field and remotely—to maximize individual performance and achieve business goals. Effectively delegate tasks to expose, engage, and practically develop team members.3. Operational Excellence & Objective Achievement Develop and execute comprehensive regional business plans aligned with overall corporate strategy and tactical objectives. Proactively identify under-performance and implement structured, time-bound performance improvement plans. Participate actively in the recruitment and staffing processes for the assigned region. Achieve operational objectives by providing accurate regional sales forecasts, information, and strategic recommendations. Ensure the optimal distribution of products across the district, including adequate stocking and comprehensive coverage of all distribution channels. Meet or exceed financial objectives by effectively forecasting requirements, managing the annual budget, analyzing variances, and initiating corrective actions when necessary. Execute trade promotions by meticulously tracking and evaluating trade spending. Monitor team activities via the CRM system, analyzing data to extract meaningful, actionable insights. B. Qualifications and Experience Education: Bachelor’s Degree in Life Sciences (Pharmacy, Veterinary Medicine, or Science). Experience: Proven track record of success in a First Line Sales Management role within the pharmaceutical sector.