Contract Representative Jobs in Egypt

???? We’re Hiring | Medical Sales Representative (Oncology)<br>???? Andalusia Hospitals Group<br>???? Alexandria, Egypt<br><br>Andalusia Hospitals Group is looking for a motivated Medical Sales Representative (Oncology) to join our expanding commercial team.<br><br><br>Responsibilities:<br><br>Promote oncology hospital services and specialties.<br>Build strong relationships with oncologists and healthcare professionals.<br>Drive patient referrals and support business growth.<br>Achieve assigned sales targets and KPIs.<br>Conduct regular field visits and professional presentations.<br><br><br>???? Requirements:<br>Bachelor’s degree in Pharmacy, Medicine, Science, or any related field.<br>Oncology background is a must.<br>Previous experience in medical sales is Must.<br>Strong communication and interpersonal skills.<br>Results-driven.<br>Experience in healthcare / hospital sector is preferred.<br><br><br>???? How to Apply:<br>Email: Aml. Ahmed@Andalusiagroup.net<br>Whats App: https://wa.me/201281907322<br><br><br> Join Andalusia Hospitals Group and contribute to improving patient access to specialized oncology care.<br><br><br>#Medical Sales #Oncology #Healthcare Jobs #Hiring #WeAre Hiring #Hospital Jobs #Sales Jobs #Andalusia Hospitals Group #Alexandria Jobs #Egypt Jobs #Career Opportunities #Join Our Team

We’re Hiring: Customer Service Representative Looking to move away from routine roles and join a dynamic team? This could be your next step. Centro is currently hiring Customer Service Representatives for an appointment setter account.<br>What we offer:• 16,000 EGP Net + up to 4,000 EGP KPIs•Rotational US shift• Rotational 2 Days Off• Transportation provided after shift• Clear promotion path after 3 months<br>Requirements:• Previous Customer Service experience is required<br>Location: Maadi, Corniche<br>If you're interested in joining a growing team with real career progression opportunities, feel free to apply or reach out directly.

Company Description Inspire Pharma Egypt is a national pharmaceutical company established in 2005 by a group of partners committed to building an ethical and professional pharma model in Egypt and beyond. Following an intensive legislative and licensing phase, the company successfully attracted distinguished talent across multiple functions to drive organizational performance. Inspire Pharma has built a robust portfolio of around 100 carefully selected molecules tailored to the needs of the healthcare community. Fifteen of these products have already been launched and have achieved strong competitive positions within the Egyptian pharmaceutical market. The company continues to focus on innovation, quality, and sustainable growth. Role Description This is a full-time, on-site Medical Representative role based in Desert of 10th of Ramadan. The Medical Representative will promote Inspire Pharma Egypt’s portfolio to healthcare professionals, including physicians, pharmacists, and medical staff, through regular visits, product presentations, and scientific discussions. Responsibilities include implementing field marketing activities, ensuring accurate and up-to-date product knowledge, and providing feedback from the market to support sales and marketing strategies. The role involves achieving sales targets, maintaining relationships with key accounts, organizing or participating in medical events, and adhering to ethical promotion standards and company policies. The Medical Representative will also prepare reports on field activities, monitor competitor activity, and collaborate closely with the sales and marketing teams. Qualifications Strong communication, interpersonal, and presentation skills to effectively engage healthcare professionals and build long-term relationships. Solid sales and negotiation abilities, with a focus on achieving targets, managing territories, and developing key accounts. Sound understanding of pharmaceutical and medical concepts, with the capacity to learn and convey scientific information accurately. Organizational and time-management skills, including planning daily visits, prioritizing tasks, and maintaining detailed records and reports. Proficiency in basic computer applications (e.g., MS Office, CRM tools) and comfort working with digital communication channels. Bachelor’s degree in Pharmacy, Medicine, Science, or a related field is preferred; previous experience as a Medical Representative is an advantage. Ability to work ethically in accordance with industry regulations and company standards, with a high level of integrity and professionalism. Valid driving license and willingness to travel within the assigned territory as required.

Company Description Leap Cosmeceuticals is a growing beauty and cosmeceutical company focused on meeting the specific needs of Arabian women. The organization aims to become one of the leading cosmeceutical companies in Egypt and the Middle East by 2030. Its mission is to elevate locally manufactured products through innovative formulas tailored to regional preferences and skin and hair care needs. Leap Cosmeceuticals is guided by core values of loyalty, energy, agility, and passion, emphasizing trustworthiness, responsiveness to market dynamics, and a commitment to continuous improvement. Team members join a culture that encourages proactive problem-solving and dedicated customer focus. Role Description The Key Account Sales Representative is a full-time, on-site role based in daqahlia, sharqia, gharbia, menofia . This position is responsible for managing and growing relationships with key accounts, including pharmacies, chain pharmacies, whole sales and retail partners. Daily tasks include planning and conducting client visits, presenting product portfolios, negotiating commercial terms, and ensuring proper product placement and visibility. The role involves monitoring sales performance, preparing sales reports, forecasting demand, and coordinating with marketing and supply chain teams to support promotions and maintain stock availability. The Key Account Sales Representative will also gather market insights, track competitor activities, and provide feedback to support product development and strategic decisions. Qualifications Strong sales and account management skills, including relationship building, negotiation, and closing deals with key customers. Experience in the pharmaceuticals with understanding of product features, benefits, and customer needs. Proficiency in communication and presentation, with the ability to explain technical product information clearly to diverse stakeholders. Solid planning, time management, and territory management skills to organize client visits and meet sales targets. Analytical skills to interpret sales data, prepare reports, forecast demand, and identify growth opportunities. Comfort working in a fast-paced environment, with agility to respond to market changes and customer requests. Collaborative mindset to work closely with marketing, supply chain, and customer service teams. Bachelor’s degree in Business, Marketing, Pharmacy, Science, or a related field is preferred. Previous experience for a year at least as sales representative, or key account representative dis an advantage. Ability to travel within the assigned area and work on-site in Meet Habib El Sharkia.

Company Description Xceed is a leading multilingual Business Process Outsourcing provider in the EMEA region, operating more than 10,000 web-enabled multichannel stations and supporting clients in 10 different languages. The company delivers a broad portfolio of services, including inbound and outbound call center operations, back office support, infrastructure management, recruitment process outsourcing, helpdesk, and social media analysis services. Xceed has operations in Egypt, Morocco, Mauritius, the UAE, and Saudi Arabia, serving key government and commercial accounts. The organization is widely recognized for excellence and impact sourcing, with multiple international awards for customer experience, sustainability, diversity, equity, and inclusion. Xceed also maintains robust quality, security, and business continuity standards through globally recognized certifications such as COPC and several ISO standards.<br>Role Description This is a full-time, on-site Spanish Call Center Representative role based in 6th of October. The representative will handle inbound and outbound calls in Spanish, providing accurate information, resolving inquiries, and supporting customers with their requests in line with Xceed’s service standards. Daily tasks include documenting interactions in the system, following established procedures, and escalating complex issues when necessary. The role involves working with computer-based tools to access customer data, manage tickets, and ensure timely follow-up. The representative will collaborate with team leaders and colleagues to meet performance targets, maintain high customer satisfaction, and adhere to company policies and quality guidelines.<br>Qualifications<br> Strong customer-facing skills, including experience as a Customer Service Representative and a focus on Customer Support and Customer Satisfaction. Well-developed Interpersonal Skills, with the ability to communicate clearly, listen actively, and handle diverse customer situations in a professional manner. Solid Computer Literacy, including comfort using CRM systems, call center software, email, and basic office applications. Fluency in Spanish with good command of English; strong verbal and written communication abilities in both languages. Ability to work on-site in 6th of October and adapt to shift-based schedules as required by business needs. Previous call center or customer service experience, preferably in a multilingual or BPO environment, is an advantage. Resilience under pressure, problem-solving mindset, and a commitment to maintaining confidentiality and data security. High school diploma or equivalent required; additional education in communications, languages, or business is beneficial.

Company Description Pharco Pharmaceuticals, the founder member of Pharco Corporation, was established in 1987 by Dr. Hassan Abbas Helmy and has grown into a leading healthcare group of nine companies operating across the pharmaceutical value chain. The corporation focuses on the development, manufacturing, marketing, distribution, and export of a wide range of branded and generic drugs, as well as licensed pharmaceutical products. Pharco employs around 5,700 team members and ranks number one in the Egyptian pharmaceutical market, achieving a 13.2% market share in 2011 with over 345 million units in sales. The company exports to 57 countries worldwide and is committed to providing highly effective, safe medications at affordable prices. Professionals joining Pharco can expect to contribute to a dynamic, growth-oriented organization with a strong reputation in regional and global markets.<br>Role Description This is a full-time, on-site Experienced Medical Representative role based in Giza. The Experienced Medical Representative will promote Pharco’s pharmaceutical portfolio to healthcare professionals through regular visits to clinics, hospitals, and pharmacies, ensuring accurate and ethical product representation. Daily tasks include conducting product presentations, detailing therapeutic benefits, responding to medical inquiries, and providing scientific information aligned with company guidelines. The role involves building and maintaining long-term relationships with healthcare providers, monitoring territory performance, and executing sales strategies to achieve and exceed targets. The Experienced Medical Representative will also gather market insights, report competitor activities, support marketing initiatives, and ensure compliance with regulatory and company standards in all interactions.<br>Qualifications<br> <br>Candidates should possess strong Medical Sales skills, including territory management, negotiation, and achievement of sales objectives. Candidates should possess excellent Communication and Customer Service skills to build trust, deliver clear product information, and maintain professional relationships. Candidates should possess solid knowledge in Medicine and Pharmacy to understand therapeutic areas, product profiles, and clinical guidelines. Relevant university degree in Pharmacy, Medicine, or a related life science field is preferred. Previous experience as a Medical Representative, ideally within the pharmaceutical industry in Egypt, is highly beneficial. Ability to work independently in the field, organize schedules efficiently, and use digital tools (CRM systems, office software) for reporting and planning. Demonstrated ethical conduct, attention to detail, and commitment to regulatory and compliance requirements. Valid driver’s license and willingness to travel within the assigned territory as needed.

Company Description Pharco Pharmaceuticals, the founder member of Pharco Corporation, has been operating since 1987 as a leading player in the pharmaceutical industry. Pharco Corporation is a group of nine healthcare companies focused on developing, manufacturing, marketing, distributing, and exporting a wide range of branded and generic drugs, along with licensed pharmaceutical products. The organization employs around 5,700 team members and achieves over 345 million units in sales, ranking first in the Egyptian pharmaceutical market with a significant market share. Pharco exports to 57 countries worldwide and is committed to providing safe, effective medications at affordable prices for patients. Professionals joining Pharco Corporation become part of a growing, mission-driven organization with strong local and international presence.<br>Role Description The Medical Representative role at Pharco Company is a full-time, on-site position based in Giza and covering areas such as Haram, Dokki, and Mohandseen. The Medical Representative is responsible for promoting Pharco’s pharmaceutical products to healthcare professionals, including physicians, pharmacists, and other medical staff, through regular visits and product presentations. Daily activities include building and maintaining strong relationships with customers, providing up-to-date product information, answering inquiries, and ensuring appropriate product positioning in the market. The role also involves monitoring competitor activity, implementing sales and marketing strategies, achieving sales targets, and preparing accurate reports on visits, market feedback, and sales performance. The Medical Representative collaborates closely with the sales and marketing teams to support product launches and participate in conferences, workshops, and other promotional events as needed.<br>Qualifications<br> <br>Candidates should possess strong Medical Sales skills, with experience in promoting pharmaceutical products and achieving sales targets. Candidates should possess excellent Communication and Customer Service skills to build relationships, deliver clear product messages, and respond to healthcare professionals’ needs. Candidates should possess foundational knowledge in Medicine and Pharmacy to understand product profiles, indications, and therapeutic areas. Relevant university degree in Pharmacy, Medicine, Science, or a related healthcare field is preferred. Ability to work independently in the field, manage time effectively, and organize daily visits and routes. Strong analytical and reporting skills, including the ability to use basic office and sales software tools. Prior experience as a Medical Representative or in pharmaceutical sales is an advantage. Willingness to travel within assigned areas (Haram, Dokki, Mohandseen) and occasionally attend events outside regular working hours.

Advanced Medical Sales Representative | Medilab International<br>Specialized in promoting innovative medical technologies and minimally invasive solutions, including Women's Health, Urology, General Surgery, Cardiac Surgery, and Interventional Radiology devices. Experienced in supporting advanced procedures such as Microwave Ablation (MWA), physician training, clinical case support, and strategic business development across hospitals and healthcare institutions.

Company Description Kemit is an Egyptian company founded in 2005 that delivers science-based solutions across animal nutrition, agriculture, and cosmetics. With nearly two decades of experience, Kemit combines technical expertise, product innovation, and strong distribution capabilities to serve partners across Egypt and the wider region. The company is a pioneer in animal feed additives and continues to focus on performance, health, and immunity through scientifically formulated products and field-backed support. Kemit also provides specialized fertilizers and crop nutrition solutions to support modern, efficient, and environmentally responsible agriculture. In cosmetics, Kemit distributes trusted skincare and personal care brands, emphasizing safety, transparency, and proven efficacy, while operating under GMP and international ISO certifications for quality, food safety, and health and safety. Role Description This is a full-time hybrid Outside Sales Representative role based in Cairo, Egypt, . The Outside Sales Representative will identify and pursue new business opportunities across Kemit’s core sectors, visit customers on-site, and conduct product-focused sales presentations tailored to client needs. , while maintaining strong relationships through regular contact and follow-up. The representative will gather market insights, provide feedback to internal teams, and collaborate with technical specialists to ensure solutions are aligned with customer requirements. Daily responsibilities include preparing sales reports, tracking pipeline activities, supporting after-sales service, and representing Kemit at industry events and customer meetings. Qualifications* Graduate of Medicine or Pharmacy, preferably from a private university.* Fresh graduate or up to 2 years of experience in the cosmetics field.* Holds a valid driving license; owning a car is preferred.* Presentable appearance.

Role Description The Sales Representative role at Zawaya Developments is a full-time, on-site position based in Qesm New Domiat. The Sales Representative is responsible for identifying prospective clients, qualifying leads, and presenting Zawaya Developments’ real estate offerings in a clear and compelling manner. Daily activities include conducting property tours, preparing and delivering sales proposals, following up on inquiries, and maintaining accurate records in the customer relationship management (CRM) system. The role also involves negotiating terms, coordinating with internal teams to ensure smooth handover and after-sales support, and meeting or exceeding assigned sales targets. The Sales Representative is expected to stay informed about market trends, competitor activities, and product updates to provide clients with timely and relevant information. Qualifications Proven experience in sales, preferably in real estate or related sectors, with a track record of meeting or exceeding targets. Strong client relationship and communication skills, including active listening, clear presentation, and professional negotiation abilities. Ability to work on-site in Qesm New Domiat, manage time effectively, and handle multiple client interactions and follow-ups in a fast-paced environment. Comfort using CRM tools and basic office software to document interactions, prepare proposals, and generate reports. Knowledge of local real estate market dynamics and a willingness to continuously learn about new projects, regulations, and investment opportunities. High level of professionalism, integrity, and customer focus, with the ability to collaborate effectively with internal teams. Relevant educational background in Business, Marketing, Real Estate, or a related field is preferred, though equivalent experience is also valued. Fluency in spoken and written English and Arabic, and the ability to communicate with diverse clients in a respectful, inclusive manner.

Company Description Training Centers PROLEADERS is a professional training organization focused on developing practical skills for individuals and teams. The company delivers structured training programs designed to enhance performance, productivity, and career growth. PROLEADERS serves a diverse range of participants, offering tailored learning experiences across multiple disciplines. The organization values clear communication, client satisfaction, and measurable outcomes from its training services.<br>Role Description This is a full-time, on-site Telesales Representative role based in Giza. The Telesales Representative will contact prospective and existing clients by phone to promote training programs, understand their needs, and provide appropriate course recommendations. The role includes handling inbound and outbound calls, following up on leads, and maintaining accurate records in the CRM system. The Telesales Representative will collaborate with the training team to align sales pitches with course offerings and schedules, and will work to meet individual and team sales targets. Daily responsibilities also involve responding to customer inquiries, resolving basic issues, and ensuring a positive client experience throughout the sales process.<br>Qualifications<br> Strong Communication skills, including clear speaking, active listening, and professional phone etiquette. Customer Service and Customer Support skills to handle inquiries, address concerns, and build long-term client relationships. Sales skills, including lead qualification, objection handling, and closing techniques. Training-related awareness to understand and explain course structures, benefits, and learning outcomes. Basic computer proficiency and experience working with CRM or call management tools. Ability to work on-site in Giza and manage a high volume of calls efficiently. Goal-oriented mindset with the ability to meet or exceed sales targets. Previous telesales or call center experience is preferred; background in education or training services is an advantage.

Bevatel is hiring a Market Development Representative (MDR) to join its sales team. <br>Website: https://www.bevatel.com/ Location: Dokki-Giza (Totally on-site)<br>Job Summary: <br>We are looking for an experienced Market Development Representative (MDR) to support our sales team by identifying, researching, and qualifying high-quality B2B leads across the Egyptian and Saudi Arabian markets. The ideal candidate should have hands-on experience in market research, lead generation, and sales intelligence tools.<br>Key Responsibilities: <br>Build targeted prospect databases based on the Ideal Customer Profile (ICP). Identify key decision-makers within target companies. Generate qualified B2B leads in the Egyptian and Saudi markets. Verify and enrich prospect data, including email addresses, phone numbers, job titles, and company information. Qualify leads before passing them to the Sales Team. Collaborate closely with the Sales Team to ensure lead quality. Track daily and monthly lead generation targets.<br>Requirements: <br>Minimum 2–3 years of experience as a Market Development Representative (MDR). Proven experience generating B2B leads within the Egyptian and Saudi markets. Previous experience in Software, ERP, Saa S, IT Solutions, or Digital Transformation companies. Strong understanding of ICP and lead qualification methodologies.<br>Required Tools: <br>Apollo.io Lusha Zoom Info Cognism Rocket Reach Seamless. AIUpLead Lead IQAdapt.io Hunter.io Snov.io Contact Out Kaspr Sales Intel<br>Data Verification & Enrichment Tools:<br>Clay Never Bounce Zero Bounce Clearout Bouncer Dropcontact<br>Required Skills: <br>B2B Lead Generation. Prospect Research. Lead Qualification. Sales Intelligence. Data Validation & Enrichment. Excellent English communication skills. Strong analytical and research skills. Ability to work under targets and deadlines.<br>Preferred Qualifications:<br>Experience working with both Enterprise and SMB accounts. Ability to consistently generate high-quality qualified leads.<br>If you're interested, kindly send your updated CV with (MDR) in the subject line to: amira.attia@bevatel.com

Pharma Nova is hiring a full-time Medical Representative in Qena Governorate<br><br>Requirements :<br>•Bachelor’s degree in Pharmacy, Science, or Veterinary Medicine.<br>•Minimum of 6 months in medical sales.<br>•Strong communication and presentation skills.<br>Benefit:<br>→ Competitive fixed salary and attractive incentives.<br>→ Continuous training and professional development.<br>→ Clear career growth path.<br>→ Supportive work environment.<br><br>How to Apply<br>Send your updated CV to:<br>Email: pharma.nova@yahoo.com<br>WhatsApp: 01500222725

We are seeking an enthusiastic and dedicated English Customer Support Representative to join our dynamic team at a leading Outsourcing/Offshoring company. The ideal candidate will possess exceptional communication skills and a passion for providing top-tier customer service, ensuring client satisfaction and addressing inquiries promptly and effectively.

Job description Medical Representative Company: Ortho House for Medical Devices Department: Sales Reports To: Line Sales Manager<br>Job Purpose To promote, market, and sell orthopedic medical devices and implants to healthcare professionals, hospitals, and clinics. The role involves building strong customer relationships, achieving sales targets, and increasing brand awareness for Ortho House products.<br>Key Responsibilities Present, promote, and demonstrate orthopedic devices and implants to surgeons, doctors, and hospital procurement teams. Meet or exceed monthly and quarterly sales targets for the assigned territory. Build and maintain long-term professional relationships with key opinion leaders (KOLs), surgeons, and hospital staff. Identify and develop new business opportunities within the orthopedic segment. Submit daily reports, expense statements, and competitor activity reports as per company policy. Gather feedback on competitor products, pricing, and market trends. Ensure all promotional activities adhere to ethical standards and company guidelines.<br>Qualifications & Experience Bachelor’s degree in pharmacy, or related field. Experience:0–5 years of experience as a Medical Representative in medical devices or Pharmaceutical

???? Hefny Pharma Group (HPG)! ????<br>Are you a passionate, energetic, and results-driven professional looking to take your career to the next level? Hefny Pharma Group (HPG) is expanding, and we are looking for top talent to join our dynamic team!<br>We are currently seeking a highly motivated Medical Representative for our Capital II Line.<br>???? Job Title:<br>Medical Representative (Capital II Line)<br><br>????For Current Areas:<br>-October & Sheikh Zayed<br>-Giza center<br>-Haram & Faisal<br>-Dokki & Mohandsin<br>-Embaba<br>-Fayoum<br><br>???? Job Requirements:<br>Education: Bachelor’s degree in Pharmacy, Medicine, or Veterinary Medicine.<br>Experience: 0 to 2 years of experience in the pharmaceutical industry (Experience in the assigned territory is a major plus!).<br>Skills:<br>Excellent communication, negotiation, and presentation skills.<br>Self-motivated, target-oriented, and a great team player.<br>Strong problem-solving abilities and a growth mindset.<br>???? What We Offer:<br>Highly competitive salary package.<br>Highly motivating incentive scheme.<br>Clear and fast-track career path & professional development.<br>Comprehensive medical and social insurance.<br>Healthy, supportive, and motivating working environment.<br><br>???? How to Apply:<br><br>???? Email <br><br>amgadmaher75@gmail.com<br>Subject about Medical Rep vacant plus area <br><br>????Whatsapp<br>01223530114

Company Description Techy Global is a fast-growing EdTech company focused on equipping young learners with future-ready technology skills. Through Techy School, the organization offers hands-on programs in AI, Robotics, and Coding for learners aged 4–18, including workshops, hackathons, and international competitions. The Techy App expands this ecosystem by providing a social e-learning community where students learn and collaborate, parents monitor progress, and schools access an integrated digital learning platform. Techy Global’s learners regularly participate in global tech competitions and innovation programs, achieving strong results and recognition. The company’s mission is to shape the future of tech education one learner at a time, creating an engaging and inclusive environment for all participants. Role Description This full-time, on-site Customer Service Representative role is based in Ţanţā. The Customer Service Representative will respond to inquiries from students, parents, and partner schools via phone, email, and chat, ensuring timely and accurate information about programs, schedules, and the Techy App. The role includes resolving issues, escalating complex cases when necessary, and following up to ensure satisfaction and continuity of service. The representative will maintain detailed records in customer support systems, monitor feedback, and contribute suggestions to improve the overall customer experience. Collaboration with academic, operations, and technical teams is expected to coordinate solutions and support a smooth learning journey for all users. Qualifications Ability to deliver high-quality Customer Service and maintain strong Customer Satisfaction. Experience in Customer Support and handling Customer Service Representatives tasks in a fast-paced environment. Skills in managing and enhancing Customer Experience across multiple communication channels. Strong communication, active listening, and problem-solving abilities. Comfort working with digital tools, CRM or ticketing systems, and basic office software. Fluency in English and local language; additional languages are an advantage. Prior experience in education, EdTech, or technology-focused organizations is beneficial. Ability to work on-site in Ţanţā, manage shifting priorities, and collaborate with diverse teams.1–2 years of experience.

Company Description Proleaders Company - شركة نخبة القادة delivers innovative and effective training solutions for organizations and individuals, with a focus on empowering people and advancing their skills for the modern job market. The company designs tailored training programs that support both professional and educational goals of learners. Its team consists of experienced professional trainers across diverse fields who provide knowledge and skill-building in interactive and inspiring ways. Proleaders offers a wide range of language, administrative, and technical programs that rely on up-to-date educational methods and practical application. The company is committed to high-quality training, continuous improvement, and meeting client needs in a professional and results-oriented manner.<br>Role Description This is a full-time, on-site Call Center Representative role based in Giza. The Call Center Representative will handle inbound and outbound calls, respond to inquiries about training programs, and provide clear information on schedules, registration, and services. The role includes resolving customer concerns, documenting interactions in the system, and following up to ensure customer satisfaction. The representative will update customer records, use computer-based tools to track requests, and coordinate with internal teams to address issues efficiently. Daily responsibilities also include adhering to call center guidelines, meeting performance targets, and maintaining a professional and respectful communication style with all callers.<br>Qualifications<br> Customer service skills, including experience as Customer Service Representatives and focus on Customer Satisfaction. Strong Interpersonal Skills with the ability to communicate clearly, listen actively, and build rapport with diverse customers. Customer Support capabilities, including handling inquiries, resolving issues, and managing follow-ups. Computer Literacy, with comfort using call center software, CRM systems, email, and basic office applications. Excellent spoken and written communication in Arabic; proficiency in English is an advantage. Ability to work on-site in Giza, manage high call volumes, and maintain accuracy under pressure. Previous experience in call centers, training services, or education-related customer support is preferred. High school diploma or higher education in business, communications, or a related field is beneficial.

Company Description 4Level1 provides comprehensive English language programs tailored for adults and young adults, aligned with international CEFR standards. The organization focuses on practical communication skills, helping learners build confidence in real-world academic, professional, and social contexts. Courses are delivered both online and face-to-face, offering flexible learning options. 4Level1 teaches students across the Middle East remotely, with in-person classes conducted in Riyadh. Team members contribute to an educational environment that emphasizes measurable progress and learner success. Role Description The Call Center Representative is a full-time, on-site role based in Qesm El Maadi. In this position, the representative will respond to inbound calls, make outbound calls as needed, and provide clear information about 4Level1’s programs, schedules, and enrollment processes. Daily tasks include handling customer inquiries, resolving issues, documenting interactions in internal systems, and following up to ensure customer needs are met. The role involves maintaining high standards of customer satisfaction, adhering to call handling procedures, and collaborating with other team members to support smooth operations. The representative will also update records, use computer-based tools to track communications, and provide feedback on recurring customer concerns to help improve services. Qualifications Ability to work effectively in customer-facing roles, including experience as Customer Service Representatives and in Customer Support. Demonstrated focus on Customer Satisfaction, with a track record of managing inquiries and resolving issues professionally. Strong Interpersonal Skills, including clear communication, active listening, and the ability to engage with diverse customers. Solid Computer Literacy, with comfort using call center software, CRM systems, email, and basic office applications. Strong spoken and written English communication skills; additional languages are an advantage. Previous experience in call centers, education services, or customer-focused environments is preferred. Ability to work on-site in Qesm El Maadi, manage time effectively, and handle a high volume of calls. High school diploma or equivalent required; further education in communications, business, or related fields is a plus.

Job Title: Call Center Representative (Inbound Calls) <br>Benefits- Net Salary Up to 19k & Fully Paid Training- Monthly Commission equivalent to up to 700 AED- Promotion & Career Path- Free VPN line Provided- Medical & Social insurance.<br>- For B1+ Up to B2 English Speakers.<br>• Work Location: Maadi, Cairo.<br>If you’re interested, kindly send your CV and a voice note introducing yourself in English to 01118001361