Computer Technician Jobs in Egypt

Job Summary As a Telco Cloud Performance & Optimization Engineer, your role involves ensuring the optimal performance, scalability, and efficiency of the Telco Cloud infrastructure supporting telecom applications and network functions. You will be responsible for monitoring cloud infrastructure performance, optimizing compute, storage, and network resources, analyzing KPIs, and supporting capacity planning to ensure high availability and service reliability across virtualized and cloud-native environments. Key Responsibilities Monitor the performance and health of Telco Cloud infrastructure, including compute, storage, networking, and virtualization platforms. Analyze infrastructure KPIs and identify performance bottlenecks affecting telecom applications and network functions. Perform root cause analysis for infrastructure performance issues and recommend optimization solutions. Optimize resource utilization across Virtual Machines (VMs), Containers, Kubernetes clusters, and cloud infrastructure. Monitor CPU, Memory, Storage, Network Throughput, Disk I/O, and virtualization performance. Perform capacity planning and forecast infrastructure growth based on service demand and traffic trends. Analyze resource utilization and recommend infrastructure expansion or optimization. Validate infrastructure performance following software upgrades, hardware changes, and platform enhancements. Collaborate with Cloud Operations, IT, Network Engineering, and Vendor teams to resolve performance-related issues. Generate daily, weekly, and monthly infrastructure performance reports. Develop dashboards and automate infrastructure monitoring and reporting. Ensure compliance with cloud infrastructure SLAs, performance KPIs, and availability targets. Document optimization activities, best practices, and operational procedures. Participate in major incident investigations and support post-incident performance analysis. Recommend proactive optimization initiatives to improve infrastructure efficiency and reliability. Qualifications Bachelor's degree in computer engineering, Computer Science, Electronics & Communications Engineering, Information Technology, or a related field.5 – 7 years of experience in Telco Cloud, Cloud Infrastructure, NFV, or Telecom Virtualization. Good understanding of Telco Cloud architecture and Cloud-Native Network Functions (CNFs). Experience with virtualization and cloud platforms supporting telecom workloads. Knowledge of Linux system administration and performance tuning. Experience monitoring infrastructure performance in production environments. Strong analytical and troubleshooting skills. Excellent communication and teamwork abilities. Proficiency in Microsoft Office applications Technical Skills Strong experience in the following: Cloud Platforms Open Stack Kubernetes Open Shift VMware v Sphere VMware Tanzu (Preferred) Telecom Cloud Technologies NFV Infrastructure (NFVI) Virtual Network Functions (VNFs) Cloud Native Network Functions (CNFs) ETSI NFV Architecture Software Defined Networking (SDN) Operating Systems Red Hat Enterprise Linux Ubuntu Linux Cent OSContainer Technologies Docker Kubernetes Helm Container Runtime (containerd/CRI-O) Infrastructure Monitoring Grafana Prometheus Alertmanager Kibana Elasticsearch Splunk Zabbix Nagios Networking TCP/IPVLANVXLANEVPNBGPOSPFSR-IOVDPDKBonding Load Balancing Storage Ceph NFSSANLocal Storage Persistent Volumes CSI Drivers Automation Python Bash Ansible Terraform (Preferred) Git REST APIsDatabases Postgre SQLMaria DBMySQL

Engineering Manager Location: Maadi, Cairo, Egypt (Hybrid) Department: Engineering About the Role We are seeking an experienced Engineering Manager to lead high-performing software engineering teams and ensure the successful delivery of scalable, secure, and high-quality software solutions. This role combines people leadership, technical leadership, and delivery management, working closely with Product, QA, Dev Ops, and executive stakeholders to drive engineering excellence and business success. Key Responsibilities Engineering Leadership Build, mentor, and lead high-performing engineering teams. Foster a culture of ownership, accountability, collaboration, and continuous learning. Conduct regular one-on-one meetings, performance reviews, feedback sessions, and career development discussions. Support engineers in achieving career growth and promotion objectives. Delivery & Execution Own the execution of product roadmaps and ensure predictable, high-quality delivery. Improve sprint planning, estimation, prioritization, and engineering processes. Balance feature development, technical debt, operational support, and product quality. Identify and remove delivery blockers while managing cross-team dependencies. Technical Excellence Promote engineering best practices for architecture, coding standards, testing, maintainability, scalability, and reliability. Partner with Technical Leads and senior engineers to drive sound technical decisions and system design. Collaborate with QA teams to improve release quality, regression coverage, and defect prevention. Cross-Functional Collaboration Work closely with Product Managers, Dev Ops, QA, Delivery, and executive leadership to align engineering execution with business objectives. Support customer escalations while ensuring engineering teams remain focused on roadmap priorities. Participate in technical planning, project reviews, and continuous process improvement initiatives. Talent Acquisition & Team Development Define hiring requirements for engineering teams. Conduct technical interviews and candidate evaluations. Support onboarding, coaching, succession planning, and engineering career frameworks. Qualifications Required Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or a related field. Minimum 7 years of experience in Software Engineering. Previous experience leading software engineering teams. Strong understanding of Agile/Scrum methodologies and software delivery practices. Experience building and maintaining production software systems. Experience managing Backend, Frontend, Full Stack, Platform, or Machine Learning engineering teams. Strong leadership, coaching, and performance management skills. Excellent communication and stakeholder management abilities. Preferred Experience within Saa S, AI/ML, Enterprise Software, Fin Tech, or other regulated industries. Experience with Cloud platforms and/or On-Premises deployments. Knowledge of Dev Ops, CI/CD pipelines, Observability, and Site Reliability Engineering (SRE). Experience scaling engineering organizations and building engineering operating models. Technical Skills Software Engineering Software Architecture System Design Agile & Scrum Dev Ops CI/CDCloud Computing Product Engineering AI / Machine Learning Saa SEngineering Operations Technical Strategy Core Competencies Leadership & People Management Coaching & Mentoring Strategic Planning Project & Delivery Management Stakeholder Management Decision Making Problem Solving Communication & Collaboration Performance Management Continuous Improvement

Forward Deployed Engineer IILocation: Maadi, Cairo, Egypt (Hybrid) We are seeking a Forward Deployed Engineer II to lead the technical deployment and integration of AI-driven enterprise solutions within banking and enterprise environments. In this role, you will collaborate directly with client IT, infrastructure, security, and business teams to design deployment architectures, build integrations, and ensure successful implementation and ongoing support of client environments. Key Responsibilities Lead the deployment and lifecycle management of enterprise software solutions within client environments, including on-premises and highly secure infrastructures. Design deployment architectures, network topology, security requirements, integration points, and data flows. Develop and maintain technical documentation, including:API documentation Architecture diagrams Integration guides Deployment runbooks Environment handover documentation Update and rollback procedures Build and maintain integration components such as APIs, connectors, adapters, and automation scripts. Integrate solutions with enterprise platforms, including databases, messaging systems, ERP/CRM solutions, and internal APIs. Deploy and manage applications using Docker, Kubernetes, Linux, and related technologies. Manage software updates, patches, and configuration changes in production environments. Troubleshoot complex infrastructure, networking, and security issues involving VPNs, firewalls, proxies, certificates, authentication, and load balancers. Collaborate with Product, Engineering, Dev Ops, and Delivery teams to ensure seamless deployments and customer success. Participate in technical discovery sessions, solution design, and implementation planning. Identify opportunities to standardize deployment processes and improve delivery efficiency. Mentor junior engineers and contribute to technical best practices. Participate in on-call support and critical production escalations as required. Qualifications Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or a related field.2–4 years of experience in Solutions Engineering, Systems Integration, Dev Ops, Technical Implementation, Backend Engineering, or a similar role. Strong hands-on experience with Python and API development using frameworks such as Fast API, Django, or similar. Experience deploying and managing applications using Docker, Kubernetes, and Linux. Experience working with on-premises, private cloud, or highly secure enterprise environments. Solid understanding of networking concepts, including VPNs, firewalls, proxies, DNS, TLS/SSL, load balancers, and certificate management. Experience integrating with enterprise systems such as REST/SOAP APIs, Oracle, SQL Server, ERP, CRM, or messaging platforms. Strong troubleshooting and analytical problem-solving skills. Excellent technical documentation and communication skills. Ability to work directly with client technical and business stakeholders. Willingness to travel to client sites when required. Preferred Skills Experience within banking, fintech, or enterprise software environments. Knowledge of enterprise security standards and infrastructure best practices. Familiarity with CI/CD pipelines and cloud technologies. Experience working in customer-facing technical delivery roles

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Job Description:</strong><br><strong>Position: Business Analyst</strong><br><strong>Location: Cairo, Egypt (Onsite)</strong><br><strong>Job Summary</strong><br>Our client is seeking a skilled professional to manage projects, communicate with clients, and deliver solutions that meet their needs. The ideal candidate will have strong knowledge of credit and risk management, excellent project management skills, and the ability to work under pressure.<br><strong>Job Responsibilities</strong><br>- Manage project scope and deliverables for clients<br>- Lead project kick-off and regular scrum meetings to ensure successful project delivery<br>- Collect, validate, and document business requirements<br>- Communicate project status to stakeholders and serve as primary point of contact during onboarding<br>- Provide client-focused solutions and ensure timely project delivery<br>- Offer post-launch support and manage client customization requests<br>- Gather and analyze data to inform new product development<br>- Stay updated on regulatory requirements and risk assessment policies<strong>Required Skills:</strong><br>- Bachelor's degree in Information Technology, Computer Science, Business Administration, Finance, commerce or a related field (preferred).<br>- Strong knowledge of credit and risk management<br>- Familiarity with regulatory segmentation, risk review, and approval processes<br>- Excellent problem-solving, analytical, and project management skills<br>- Strong written and verbal communication, presentation, and negotiation skills<br>- Ability to work under pressure, innovate, and drive professional excellence<br>- Entrepreneurial spirit and team-oriented mindset<br><strong>Required Skills:</strong><br>• Functional Specifications<br>• Project Documentation<br>• Analysis<br>• User Stories<br>• Agile Methodologies<br>• Validation<br>• Business Requirements<br>• Software Development<br>• Deliverables<br>• Workshops<br>• Interpersonal Skills<br>• Specifications<br>• Data Analysis<br>• Computer Science<br>• Administration<br>• Documentation<br>• Software<br>• Testing<br>• Project Management<br>• Microsoft Office<br>• Business<br>• Science<br>• Communication<br>• Management<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Establish and maintain the organization’s Cyber Defense methodology in line with security regulations and requirements.<br> Obtain senior management endorsement for security policies, standards, and procedures by clearly articulating their benefits.<br> Investigate cybersecurity incidents and violations, reporting findings and recommendations to the CISO.<br> Respond rapidly and effectively to cybersecurity incidents in line with incident management processes.<br> Prepare periodic performance reports based on analysis and correlation of security events.<br> Oversee projects and deployments of security tools to ensure an effective security posture.<br> Lead the Security Operations Center (SOC) team, including shift planning and operational tool implementation.<br> Manage the Cyber Defense Centre and its resources to ensure operational effectiveness.<br> Maintain the security of corporate information against all internal and external threats.<br> Provide security input into the organization’s strategic planning process and enterprise-level decisions.<br> Implement and maintain the organization’s information security program in alignment with business objectives.<br> Raise major cybersecurity incidents directly to the CISO.<br> Bachelor’s degree in Computer Science, Information Systems, or related field.<br> 12+ years of experience in Cyber Defense.<br> Proven experience managing SOC teams and cyber defense operations.<br> Strong knowledge of incident response, threat detection, and security monitoring.<br> Hands-on expertise with SIEM, endpoint protection, and enterprise security tools.<br> Relevant certifications (CISSP, CISM, CISA, or equivalent) preferred.<br> Strong analytical, leadership, and communication skills.<br></span> </div>

JOB PURPOSE:<br>Protect the payment platforms of Modupay, customer data and internal systems from any form of cyber-attacks by implementing security measures, detecting any gaps and reacting to any form of attacks.<br>KEY ACCOUNTABILITIES:<br>Develop, maintain, and enhance information security policies, standards, procedures, and secure configuration baselines. Plan, perform, and coordinate vulnerability assessments and penetration tests for internal, external, web, API, cloud, and mobile environments, and track remediation to closure. Execute security testing methodologies including reconnaissance, validation of findings, exploitation within approved scope, post-test reporting, and retesting of remediated issues. Develop, implement, and distribute incident response, escalation, and breach-handling procedures, and support investigations of security events. Monitor and analyze security alerts, threat intelligence, and attack trends, and communicate actionable risk information to technical and business stakeholders. Conduct control reviews to confirm adherence to security policies, operational procedures, and secure development and infrastructure practices. Support compliance with Egyptian data protection requirements, National Telecom Regulatory Authority cybersecurity obligations where applicable, PCI DSS, and relevant Central Bank of Egypt expectations for financial services. Work with IT, engineering, product, and third-party providers to remediate vulnerabilities, strengthen security architecture, and improve security posture across the environment.<br>KNOWLEDGE, SKILLS & COMPETENCIES:Education Background Bachelor’s degree in Computer Science or Information Systems or Engineering Competencies Strong understanding of computer science fundamentals, operating systems, networks, web technologies, databases, authentication, and common enterprise architectures. Hands-on capability to perform penetration testing and vulnerability assessments using recognized methodologies and secure reporting practices. Practical knowledge of web, API, network, cloud, Active Directory, and mobile security testing concepts, including validation of findings, risk rating, and remediation guidance. Experience with security operations concepts such as SIEM, DLP, EDR, incident response, threat hunting, perimeter defense, risk assessment, and security metrics. Strong understanding of adversary tactics, techniques, and procedures, threat modeling, kill chain analysis, and common attack paths used by cybercriminal and advanced threat actors. Ability to write clear technical reports and executive summaries, communicate risks effectively, and speak authoritatively to technical and non-technical audiences. Familiarity with the Egyptian cybersecurity and payments landscape, including digital banking, wallets, card environments, and local regulatory expectations. Relevant certifications preferred, such as OSCP, PNPT, e JPT, CEH Practical, GPEN, Security+, CySA+, or CISSP/SSCP, with at least one hands-on offensive security certification strongly preferred for roles performing penetration testing. Strong stakeholder management, ethics, discretion, and the ability to work within approved rules of engagement and documented authorization for testing activities. Language Skills Very Good in writing and reading English language Years of Experience2-3 Years Internal Stakeholders CISO, Product, Compliance, IT Operations, Legal, HRExternal Stakeholders External auditors, penetration testing vendors, regulators, payment partners, and relevant Egyptian authorities and industry bodies.

Company Description Saudi Firmness is an investment company based in Cairo, Egypt, focused on driving growth across sectors such as Oil and Gas, Energy, Construction, Pharmaceuticals, and Heavy Steel Fabrication. The company serves as the technical office support for Emkan Holding, a well-established Saudi Arabian group with over fifty years of experience, providing a strong foundation of trust and expertise. Saudi Firmness emphasizes responsible and sustainable growth, actively supporting eco-friendly projects that create long-term value for communities. A professional, quality-driven team delivers reliable products and services to a diverse customer base. The organization offers opportunities for talent to contribute to impactful projects while helping shape a more sustainable future.<br>* Mandatory Requirements:-ITIL Certification (Foundation or higher)-Experience working within a structured IT environment is preferred-Experience with vendor coordination and operational governance is an advantage-Strong understanding of IT operations and governance- Experience in IT policies, procedures, and compliance-Understanding of access management and segregation of duties-Experience in vendor and contract coordination-Strong documentation, follow-up, and organizational skills -Strong understanding of IT operations and service management-Ability to develop and maintain policies and procedures-Good understanding of risk management concepts-Strong organizational and documentation skills- Good communication and stakeholder coordination abilities-Analytical and problem-solving mindset-Ability to manage multiple priorities and follow-up activities* Preferred:- Knowledge or awareness of:o ISO 20000 o ISO 27001o IT Governance framework- Experience with ITSM / Service Desk systems- Understanding of cybersecurity governance concepts- Experience in IT audit or compliance environments* Educational Background: Bachelor’s degree in:-Information Technology -Computer Science -Information Systems or related field Years of Experience: 4+ years of experience in o IT operationso IT governanceo IT Complianceo IT risk management or related fields * Technical Knowledge:-IT governance and operational processes-IT service management concepts-Vendor and contract management-Access management and segregation of duties-Operational risk and compliance practices-Basic understanding of cybersecurity governance concepts Certifications (Mandatory):-ITIL Certification (Foundation or higher)* Nice to Have-ISO 27001 awareness or certification-ISO 20000 awareness or certification-ITSM-related certification Sers. Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams and external auditors. Bachelor’s degree in information technology, Computer Science, Information Systems, or a related field; relevant certifications (e.g., CISA, CRISC, CISSP, ISO 27001 Lead Implementer/Auditor) are an advantage. Experience working in or with investment, industrial, or energy-related sectors is a plus. High level of integrity, attention to detail, and commitment to continuous improvement in IT governance, risk

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Job Title:</strong> IT Manager<br><strong>Location:</strong> Cairo, Egypt<br><strong>Industry:</strong> Food &amp;amp; Beverage / Restaurant Chain</p><br>Job Summary<p>We are seeking an experienced and results-driven IT Manager to oversee and manage the company's IT infrastructure, systems, and technology operations across multiple restaurant locations. The ideal candidate will be responsible for ensuring the reliability, security, and efficiency of all IT systems, supporting business operations, driving technology improvements, and leading IT projects that enhance organizational performance and customer experience.</p><br>Key Responsibilities<ul><li><p>Manage and oversee all IT operations across restaurant branches, head office, warehouses, and production facilities.</p><br></li><li><p>Ensure the availability, performance, and security of network infrastructure, servers, cloud services, and business applications.</p><br></li><li><p>Support and maintain POS systems, ERP systems, inventory management platforms, and other operational software.</p><br></li><li><p>Develop and implement IT policies, procedures, and best practices to ensure operational efficiency and data security.</p><br></li><li><p>Lead IT support activities, ensuring timely resolution of technical issues and minimal business disruption.</p><br></li><li><p>Manage IT vendors, service providers, software licenses, and technology contracts.</p><br></li><li><p>Plan, execute, and monitor IT projects including system upgrades, new branch openings, infrastructure expansion, and digital transformation initiatives.</p><br></li><li><p>Monitor cybersecurity risks and implement appropriate security controls, backup solutions, and disaster recovery plans.</p><br></li><li><p>Ensure compliance with company policies, data protection requirements, and industry standards.</p><br></li><li><p>Manage IT budgets, technology investments, and cost optimization initiatives.</p><br></li><li><p>Conduct regular system audits, performance assessments, and risk evaluations.</p><br></li><li><p>Train and support employees on IT systems, applications, and security awareness.</p><br></li><li><p>Collaborate with Operations, Finance, HR, Supply Chain, and other departments to align technology solutions with business needs.</p><br></li></ul>Qualifications &amp;amp; Requirements<ul><li><p>Bachelor's degree in Information Technology, Computer Science, Information Systems, Computer Engineering, or a related field.</p><br></li><li><p>5–8+ years of IT experience, preferably within the Food &amp;amp; Beverage, Hospitality, Retail, or Multi-Branch Operations sectors.</p><br></li><li><p>Previous experience managing IT teams and multi-site technology environments is required.</p><br></li><li><p>Strong knowledge of:</p><br><ul><li><p>Network infrastructure (LAN, WAN, Wi-Fi, VPN)</p><br></li><li><p>Microsoft Windows Server and Active Directory</p><br></li><li><p>Cloud platforms (Microsoft 365, Azure, AWS, or similar)</p><br></li><li><p>POS systems and restaurant management solutions</p><br></li><li><p>ERP and business applications</p><br></li><li><p>Cybersecurity and data protection practices</p><br></li><li><p>Backup and disaster recovery solutions</p><br></li><li><p>IT service management and helpdesk operations</p><br></li></ul></li><li><p>Experience managing IT vendors, contracts, and service-level agreements (SLAs).</p><br></li><li><p>Strong troubleshooting, analytical, and problem-solving skills.</p><br></li><li><p>Ability to manage multiple projects and priorities in a fast-paced environment.</p><br></li><li><p>Excellent communication, leadership, and stakeholder management skills.</p><br></li><li><p>Relevant certifications such as ITIL, Microsoft, Cisco, CompTIA, PMP, or cybersecurity certifications are an advantage.</p><br></li></ul>Key Competencies<ul><li><p>IT Infrastructure Management</p><br></li><li><p>Cybersecurity &amp;amp; Risk Management</p><br></li><li><p>Leadership &amp;amp; Team Management</p><br></li><li><p>Project Management</p><br></li><li><p>Business Systems Support</p><br></li><li><p>Vendor &amp;amp; Contract Management</p><br></li><li><p>Budget Planning &amp;amp; Cost Control</p><br></li><li><p>Strategic Thinking</p><br></li><li><p>Problem Solving &amp;amp; Decision Making</p><br></li><li><p>Service Delivery Management</p><br></li><li><p>Communication &amp;amp; Stakeholder Management</p><br></li><li><p>Change Management</p><br></li></ul>Preferred Industry Experience<p>Restaurant Chains, Quick Service Restaurants (QSR), Cafés, Hospitality, Food Manufacturing, Retail Chains, Distribution Networks, or Multi-Branch Business Operations.</p><br> </div>

About the Role We are looking for a highly motivated and technically skilled Senior Presales Cybersecurity Specialist to join our growing team. In this role, you will act as the bridge between client requirements, cybersecurity technologies, and Lumin’s technical capabilities. You will own the presales cycle from requirement analysis and solution design through to proposal preparation, tender submission, client presentations, and technical-commercial support for deal closure. The role requires strong cybersecurity knowledge, excellent proposal-writing skills, and the ability to work closely with sales teams, technical teams, vendors, and enterprise/government clients.<br>Key Responsibilities Technical & Commercial Proposals Prepare detailed, accurate, and competitive technical and commercial offers for cybersecurity solutions and services, ensuring alignment with client requirements and company standards. Tender & RFQ Management Lead the end-to-end response process for Tenders, RFQs, and RFIs — including documentation, costing, compliance review, and submission. Sales Support & Client Engagement Actively support the sales team in client meetings, technical presentations, and solution demonstrations to drive deal closure. Solution Design & Follow-UpDesign and oversee the following solutions:SOC and Managed Security Services SIEM, SOAR, XDR, EDR and MDR platforms Risk, Governance and Compliance services Network Security, Firewalls, IPS/IDS and Secure Access solutions Endpoint Security and Data Protection • Web Application Security and WAF Email Security and Anti-Phishing solutions • Cloud Security and Zero Trust solutions Identity and Access Management Privileged Access Management Vulnerability Assessment and Penetration Testing services Incident Response and Digital Forensics services Security Awareness and Cybersecurity Training services Stakeholder Coordination Manage communication and coordination between clients, internal teams, and vendors to ensure smooth project handover post-sale.<br>Requirements5+ years of experience in cybersecurity presales, technical sales, solution consulting, or cybersecurity engineering. Strong understanding of cybersecurity technologies including SOC, SIEM, XDR, MDR, EDR, firewalls, endpoint security, IAM, PAM, WAF, DLP, and GRC. Proven experience preparing technical proposals, commercial offers, BoQs, compliance matrices, technical submittals, and solution designs. Good understanding of cybersecurity frameworks and standards such as ISO 27001, NIST, CIS Controls, PCI DSS, and other relevant compliance frameworks. Ability to analyze RFPs, identify technical and commercial requirements, and prepare professional responses. Strong presentation, communication, documentation, and analytical skills. Very good command of English, both written and spoken. Experience dealing with international or regional cybersecurity vendors is a strong plus. Bachelor’s degree in Computer Engineering, Computer Science, Information Technology, Cybersecurity, or a related field is preferred.<br>What We Offer Competitive salary package Dynamic and fast-growing work environment Exposure to high-value cybersecurity projects and enterprise clients Opportunity to work with leading international cybersecurity vendors Career growth opportunities<br>Apply now: hr@luminsystems.net

Job Role Dataflow is seeking experienced Application Support Specialists to provide first-class support to its global internal application users, particularly those utilizing client portals built on . NET technology. We are looking for flexible individuals who can take on a broad range of support tasks as we continue to mature our application support team. Job Role Summary:As an Application Support Specialist, you will be responsible for supporting Dataflow’s internal application suite, which leverages a diverse backend of technologies including IBM BPM, AWS Serverless Environments, Oracle, Postgre SQL, MySQL, Aurora, MSSQL, Dynamo DB, and Mongo DB. You will also support applications built on AWS ECS, Lambda, and other serverless services. This role requires a commitment to ensuring high service reliability, swift incident resolution, and continuous service improvement.<br>Key Responsibilities:Provide comprehensive support for Dataflow's internal application suite. Manage all service requests through the Dataflow ticket management system to ensure accurate tracking and reporting. Be available for flexible working hours to accommodate out-of-hours emergencies and change requests. Prioritize and address incidents and failures with urgency to restore services promptly. Communicate regularly and effectively with end-users regarding incidents and changes to manage expectations. Proactively identify and implement opportunities to improve service reliability, process speed, and efficiency, adding value to operations teams. Assist in organizing and executing User Acceptance Testing (UAT) processes before production releases. Manage and assist with the release of new code to production through a rigorous change management process. Ability to work shifted hours, covering a range from 6 AM to 7 PM. Create and maintain clear, useful process documentation where it is missing or needs improvement. Adhere to established Key Performance Indicators (KPIs) including:Speed of response Speed of resolution Quality of service Customer satisfaction Reliability of service Service improvement through ticket reduction and waste removal. Mandatory Requirements:Bachelor of Engineering (BE) or Bachelor of Technology (BTech) in Computer Science or Information Technology or Bachelor in Science in Computer Science. Minimum of 3 years of experience supporting internal applications for a wide range of global enterprise users. Familiarity with ISO27001 and data security compliance (GDPR). Basic knowledge and capability in a modern development or scripting language (e.g., PERL, PYTHON, Node.js). Proficiency with SQL. Ability to work shifted hours, covering 6 AM to 7 PM. Experience in an associated database environment; Oracle preferred, but demonstrable ability with MySQL, MSSQL, or Sybase is acceptable. Knowledge of production management environments, including change management, ticket processing tools, and familiarity with the Software Development Life Cycle (SDLC) from development to production. Excellent English communication skills (both oral and written) to effectively support a global audience. Team/Organizational Structure:This role reports directly to the Sr. Service Delivery Manager.

الوصف الوظيفي &ndash; أخصائي مبيعات   الشركة: ديسكي للأثاث المكتبي والديكور المسمى الوظيفي: أخصائي مبيعات – Sales Specialist القسم: المبيعات   الهدف من الوظيفة   مسؤول عن تحقيق أهداف المبيعات من خلال استقطاب العملاء الجدد، متابعة العملاء الحاليين، فهم احتياجاتهم، وتقديم منتجات وحلول الأثاث المكتبي والديكور المناسبة لهم، مع الحفاظ على مستوى متميز من خدمة العملاء.   المهام والمسؤوليات   - التواصل مع العملاء الحاليين والمحتملين والتعرف على احتياجاتهم. - تقديم وشرح منتجات وخدمات الشركة بطريقة احترافية. - إعداد ومتابعة عروض الأسعار والتفاوض مع العملاء. - متابعة العملاء حتى إتمام عملية البيع. - تحقيق أهداف وخطط المبيعات الشهرية. - بناء علاقات قوية ومستدامة مع العملاء. - متابعة طلبات العملاء والتنسيق مع الأقسام الداخلية لضمان تنفيذها بالشكل المطلوب. - متابعة السوق والمنافسين والبحث عن فرص مبيعات جديدة. - تحديث بيانات العملاء وتقارير المبيعات بشكل مستمر. - الالتزام بسياسات وإجراءات الشركة وتحقيق مؤشرات الأداء المطلوبة.   المؤهلات والمهارات المطلوبة   - مؤهل عالٍ مناسب. - خبرة من سنة إلى 3 سنوات في مجال المبيعات. - مستوى جيد في اللغة الإنجليزية. - مهارات تواصل وإقناع وتفاوض قوية. - شخصية لبقة وحسنة المظهر. - القدرة على بناء علاقات جيدة مع العملاء. - القدرة على العمل تحت ضغط وتحقيق أهداف المبيعات. - يفضل وجود خبرة في مجال الأثاث المكتبي أو الديكور.<p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 3</li><li>نظام الورديات: صباحية فقط</li><li>المزايا: تأمين صحي، تأمين اجتماعي</li></ul>

الهدف من الوظيفة:المساهمة في تحقيق أهداف الشركة البيعية من خلال تسويق وبيع المشروعات العقارية، وتقديم الاستشارات المناسبة للعملاء، وبناء علاقات طويلة الأمد معهم لضمان رضاهم وتعزيز فرص البيع.المهام والمسؤوليات: استقبال استفسارات العملاء والتواصل معهم عبر الهاتف أو وسائل التواصل المختلفة. عرض المشروعات والوحدات العقارية بما يتناسب مع احتياجات العملاء. خبرة في مجال المبيعات العقارية من 6 أشهر إلى سنة. تنظيم وحضور الزيارات الميدانية للمشروعات والوحدات. شرح تفاصيل المشروعات، وأنظمة السداد، والعروض المتاحة. التفاوض مع العملاء وإتمام عمليات البيع وفق سياسات الشركة. متابعة العملاء المحتملين حتى إتمام التعاقد، وتقديم خدمات ما بعد البيع عند الحاجة. تحديث بيانات العملاء على نظام إدارة علاقات العملاء (CRM). إعداد تقارير دورية عن المبيعات وحالة العملاء. تحقيق الأهداف البيعية الشهرية والسنوية المحددة من الإدارة. متابعة تطورات السوق العقاري والمنافسين لتعزيز فرص البيع.  المهارات المطلوبة: مهارات تواصل وإقناع ممتازة. القدرة على التفاوض وإغلاق الصفقات. خدمة عملاء متميزة. العمل ضمن فريق وتحمل ضغط العمل. مهارات تنظيم وإدارة الوقت. الالتزام بتحقيق أهداف المبيعات. بيئة العمل: دوام كامل. راتب أساسي مع عمولات وحوافز تعتمد على الأداء. فرص للتدريب والتطوير والترقي الوظيفي. <p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 10</li><li>نظام الورديات: صباحية فقط</li><li>المزايا: تأمين صحي، تأمين اجتماعي، بدل انتقال، وجبات</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems.<br>Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.&nbsp;<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems.<br>Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.&nbsp;<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b> About DIRECT</b></p><p>Direct is a leading Saudi company and one of the largest in the Kingdom’s travel and tourism sector.</p><p>We believe that travel is a passion-driven experience — that’s why we’re dedicated every day to creating smart, innovative solutions that make our customers' journeys easier, smarter, and more enjoyable.</p><p>Our team is made up of incredible talents working in a vibrant, creative environment where collaboration thrives. If you're looking for a place to grow your skills and make a real impact, Direct is where you belong!</p><p><br></p><p><b>✅ Key Responsibilities:</b></p><p>- Respond to user tickets and technical incidents, ensuring timely resolution.</p><p>- Install, configure, and troubleshoot PCs, printers, and peripheral devices.</p><p>- Provide technical support for email systems, network access, and business applications.</p><p>- Reset passwords and manage user accounts through Active Directory (AD) / Domain.</p><p>- Escalate complex technical issues to the relevant Network or Systems teams when required.</p><p>- Maintain IT asset inventory and ensure accurate documentation.</p><p>- Provide IT support to offices during operational hours.</p><p>- Assist with software deployment, updates, and system installations.</p><p>- Adhere to information security procedures, IT policies, and established technical standards.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Required Qualifications:</b></p><p>- 1–2 years of relevant experience</p><p>- BSc/BA in IT, Computer Engineering, Computer Science, or a related field.</p><p>- CCNA certification is required.</p><p>- MCSA certification is required.</p><p>- Excellent diagnostic and problem-solving skills.</p><p>- Career Level: Entry Level (Junior)</p><p>- Education Level: Bachelor’s Degree</p><p><br></p><p><b> Personal Skills:</b></p><p>- Strong problem-solving and analytical abilities.</p><p>- Ability to work effectively in a team environment.</p><p>- Attention to detail and ability to document technical processes clearly.</p><p><br></p><p><b> What We Offer:</b></p><p>- Competitive salary and performance-based incentives.</p><p>- Opportunities for professional growth and career advancement within a leading tourism company.</p><p>- Comprehensive training and development programs.</p><p>- A dynamic and supportive work environment.</p><p><br></p><p><b> Additional Perks:</b></p><p>- Discounts on travel services.</p><p>- Incentive programs for top-performing employees.</p><p><br></p><p><b>DIRECT </b>is on the rise in the Gulf's travel-tech landscape—this is your chance to be part of something big!</p></div>

Education: University degree in Business Administration from a reputable university. Experience: (Officer): Minimum 1 year experience in Retail Banking and sales. Experience: (Team Leader): Minimum 5-year experience in Retail Banking and sales. Good in English Total knowledge of bank’s products & services. Marketing & selling skills. Computer & different system applications skills. Flexibility & amiability. Capability to contact and deal with customers. Ability to focus on the details.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Responsible for day-to-day administration/Project-based tasks of Next Generation Firewalls, Web Application firewalls, Network Admission Control, Routers, and legacy &amp; SDN Switches to meet the business requirements Applies software patches whenever requested either remotely or on-site.<br> Provides 24x7 on-call/on-site support whenever preformation the duty of on-call, which has roaster that is rotated, or for emergency needs Diagnoses and resolve the network problems in short periods.<br> Suggest improvements including permanent and workaround solutions for improvement of EBC Network &amp; security infrastructure‘s resilience, Flexibility, and scalability.<br> Coordinates with the Security Operations Center to defend proactively against the known exploit Monitor, and report Network Security performance and integrity Acts as the primary interface with vendors including ISPs for resolving Network &amp; Security reported issues.<br> Implementing disaster recovery procedures.<br> Communicate with end-users, and customers when needed Investigates validity and responds to reported vulnerabilities received from all security control units Create and maintain comprehensive network documentation, including network diagrams, configurations, and standard operating procedures.<br> This documentation ensures that the network infrastructure is well-documented, facilitating efficient troubleshooting, maintenance, and future network expansions.<br> Collaborate with cross-functional teams, such as system administrators to ensure the seamless integration of network Security services with other IT systems.<br> They may also lead or participate in projects related to network upgrades, migrations, and expansions.<br> Bachelor's degree in engineering, computer science or a related field is a must 5+ years of professional experience Strong experience in standard Enterprise Network Firewalls, and WAF solution.<br> TCP, IP, ARP, Ethernet, OSPF, EIGRP, and optionally BGP, and encrypted tunneling protocols.<br> Administering enterprise networks in mission-critical, 24x7 production environment.<br> CCNP Enterprise, and NSE4 are a must TMOS 201, PCNSA, and DCACI are optional.<br>C39. ITIL concepts such as Incident, Change, and Problem Management.<br> Bachelor's degree in engineering, computer science or a related field is a must PCI-DSS, ISO 27001</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span>·</span></span><span><span>Responsible for resources allocation, loading and levelling as applicable.</span></span></p><br><p><span><span>·</span></span><span><span>Coordination with project manager for projects strategic targets.</span></span></p><br><p><span><span>·</span></span><span><span>To assist project team in defining project subcontracting plan with highlighting subcontractor’s targets and milestones.</span></span></p><br><p><span><span>·</span></span><span><span>Responsible for identifying project schedule critical path(s)</span></span></p><br><p><span><span>·</span></span><span><span>Supervise preparation of project progress reports/presentation to assure the transfer of the actual situation with highlighting project risks to different stakeholders.</span></span></p><br><p><span><span>·</span></span><span><span>Coordinating with different project disciplines to assure the validity of project schedules and awareness of risks.</span></span></p><br><p><span><span>·</span></span><span><span>Approve, Monitor, analyze and study subcontractors’ baseline and updated schedules and its impact on the project master baseline schedule.</span></span></p><br><p><span><span>·</span></span><span><span>Responsible to settle subcontractor’s performance indicators and highlight for performance deviations.</span></span></p><br><p><span><span>·</span></span><span><span>To prepare delay analysis and projects time claims resolution.</span></span></p><br><p><span><span>·</span></span><span><span>To participate and provide support for project cash flow &amp; invoicing.</span></span></p><br><p><span><span>·</span></span></p><br><br><br> <p><span><span><strong>Minimum</strong></span></span></p><br><br><p><span><span>- </span></span><span><span>Years of experience:</span></span></p><br><p><span><span>3-5 years</span></span></p><br><br><p><span><span>- Academic Qualifications:</span></span></p><br><p><span><span>Bachelor Degree</span></span></p><br><br><p><span><span>- Professional Certificates:</span></span></p><br><br><p><span><span>- Language proficiency:</span></span></p><br><p><span><span>Intermediate at English</span></span></p><br><br><p><span><span>- Computer skills:</span></span></p><br><p><span><span>Primavera P6.8 Basics/Advanced Level, Microsoft Excel.</span></span></p><br><br><br> </div>

<p>Are you an ambitious engineer looking to kickstart or accelerate your career with a <strong>reputable telecommunications company</strong>? We are expanding our core technology team and looking for a dynamic&nbsp;<strong>Software Engineer</strong>&nbsp;to help support, optimize, and integrate our CRM, enterprise system workflows, and next-generation&nbsp;<strong>AI-driven features</strong>.</p><p></p><p>Whether you are a talented fresh graduate or have a few years of experience,&nbsp;<strong>we provide intensive, initial hands-on training at our Headquarters in Smart Village</strong>&nbsp;to get you fully up to speed. After completing this initial training phase, you will work entirely on-site at our permanent office location to support enterprise-grade systems impacting millions of subscribers. You will:<br></p><ul><li><p>Transition to our permanent office location after training to handle day-to-day development, customization, and integration of backend systems under senior guidance.</p></li><li><p>Assist in developing and integrating&nbsp;<strong>AI capabilities</strong>&nbsp;into the CRM (such as predictive customer analytics, automated ticketing, or chatbot workflows).</p></li><li><p>Help build and maintain APIs to connect intelligent customer management tools with core telecom network services.</p></li><li><p>Troubleshoot daily technical issues, optimize database queries, and maintain data pipeline integrity for AI processing.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree from a Faculty of&nbsp;<strong>Computer Science</strong>&nbsp;or a Faculty of&nbsp;<strong>Engineering</strong>&nbsp;(Computer, Software, or Electronics/Communications departments).</p></li></ul><ul><li><p><strong>Experience:</strong>&nbsp;<strong>0 to 3 years of professional experience.</strong>&nbsp;<em>(Fresh graduates with strong graduation projects or technical internships are highly encouraged to apply!)</em></p></li><li><p><strong>Coding:</strong>&nbsp;Solid foundational knowledge of object-oriented programming using any major language (such as Java, C#, .NET, Python, C++, or Node.js).</p></li><li><p><strong>Databases:</strong>&nbsp;Clear understanding of SQL and database management basics.</p></li><li><p>Any basic exposure to, or interest in,&nbsp;<strong>AI concepts, machine learning libraries, or automation tools</strong>&nbsp;(even via university courses or graduation projects).</p></li><li><p>Any basic exposure to working with&nbsp;<strong>CRM systems</strong>&nbsp;(e.g., Salesforce, Microsoft Dynamics, Amdocs, or custom CRMs).</p></li><li><p>Familiarity with RESTful APIs or web services.</p></li><li><p><strong>Proximity:</strong>&nbsp;Residing close to or within easy commuting distance of our permanent office location is a plus for your daily convenience.</p></li></ul><p></p>

About the Role<br><br>We are looking for a motivated Back Office Agent to join an international account, providing high-quality support in a professional and structured environment.<br><br>This role involves handling investor communications, document verification, and administrative coordination. The primary communication channels are chat and email, with occasional outbound calls when needed. The workflow is organized, supportive, and focused on accuracy and efficiency.<br><br>---<br><br>Key Responsibilities<br><br>· Manage communications through chat, email, and occasional outbound calls<br>· Process and verify documents and requests<br>· Coordinate with internal teams to ensure smooth operations<br>· Maintain accurate records and follow up on pending tasks<br><br>---<br><br>Qualifications<br><br>· Bachelor's degree<br>· English B1+<br>· Good computer proficiency<br>· Ability to work collaboratively in a team environment<br><br>---<br><br>What We Offer<br><br>· Net salary of 13,000 EGP<br>· Paid training program<br>· Rotational shifts<br>· Professional and supportive work environment<br>· Social and medical insurance coverage