Computer Technician Jobs - Cairo Egypt

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We're seeking a DevOps Engineer to manage packages installations, configurations, and ensure high availability. The ideal candidate will have Linux experience, containerization skills, and strong troubleshooting abilities. Key Responsibilities: Install and configure packages on Linux systems (VM, component-based, and containerized). Develop Linux scripts for system administration, backup, and data synchronization. Design and implement high availability solutions for Bitrix24 deployments. Create and manage container-based environments. Perform advanced troubleshooting for deployments and integrations. Collaborate with client infrastructure teams on deployment requirements. Develop and maintain comprehensive backup and recovery strategies. Document processes, configurations, and troubleshooting procedures.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Computer Science or related field.</li><li>1-2 years of experience in Linux systems administration.</li><li>Scripting skills (Bash, Python, or similar).</li><li>Knowledge of containerization technologies (Docker, Kubernetes).</li><li>Familiarity with implementing and managing high availability solutions.</li><li>Strong troubleshooting skills for complex system issues.</li><li>Familiarity with backup and restore procedures in varied environments.</li><li>Effective communication skills for technical and non-technical audiences and in English.</li><li>Cloud: Aws cloud practitioner (Azure, or GCP).</li><li>Monitoring and logging analysis tools: promethues and grafana or ELK stack</li><li>Version control: git / github / gitlab</li><li>CI/CD: jenkins for automating CI/CD cycle</li></ul><p></p></section>

<p><strong>We’re Hiring: Female Personal Assistant</strong></p><p><strong>Dr. Mohamed El Refaai Clinics</strong> are looking for a <strong>Female Personal Assistant</strong> to join our team.</p><p>We are looking for someone who is <strong>presentable, smart, organized, creative, and fluent in English</strong>.</p><p><strong>Requirements:</strong></p><ul><li>Female candidate.</li><li>Excellent English communication skills, both spoken and written.</li><li>Presentable, professional, and polite.</li><li>Smart, fast learner, and detail-oriented.</li><li>Strong ability to organize appointments and daily schedules.</li><li>Excellent follow-up and communication skills.</li><li>Creative, proactive, and able to handle tasks with responsibility.</li><li>Good phone, WhatsApp, and basic computer skills.</li><li>Preferably fully available and able to commit long-term.</li><li>Previous experience as a personal assistant, secretary, clinic coordinator, or receptionist is a plus.</li></ul><p><strong>Job Responsibilities:</strong></p><ul><li>Organizing clinic appointments and daily schedules.</li><li>Following up with patients professionally.</li><li>Managing calls, WhatsApp messages, and daily communications.</li><li>Assisting with administrative and coordination tasks.</li><li>Helping organize priorities and daily workflow.</li></ul><p><strong>Work Location:</strong> Dr. Mohamed El Refaai Clinics<br>UFC Clinic, 7th Floor<br>60 Khalifa El Maamon Street, Roxy, Heliopolis</p><p><strong>Salary:</strong> To be determined based on experience and interview performance.</p><p>&nbsp;</p><p>Kindly write: <strong>Personal Assistant Application</strong><br>and send a short introduction message in English about yourself and your experience.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Under general supervision: Troubleshoots and responds to service desk tickets for software and hardware issues, including remote support of PC's and peripherals in a networked environment. Escalates problems not resolved within established service levels. Follow-up with customers to ensure satisfactory incident closure, and updates and closes call records for work performed. Ensures work is performed in accordance to company policies, standards, and procedures. Assists with installing and de-installing software, PC's and peripherals as required. Performs own work and provides assistance to others as directed. Job tasks, correctly performed, have minimal impact upon the viability of the organization. Error is readily ascertainable by the supervisor and can be corrected.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Skills are typically acquired through completion of an undergraduate degree in an MIS field is desired. Qualifications</p> <p>Desired technical skills acquired through A+ certification or equivalent work experience and 3 years of experience in desktop support in a Microsoft environment. Must possess basic desktop hardware knowledge, proficient use of Microsoft operating systems, understand the basic use of Microsoft office suite and basic understanding of computer networking.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><em> <em> <div><strong style="font-size: 13px;">Job Responsibilities:</strong></div> <div> <br> </div> <div> Provide superior customer service by assisting clients, using the corresponding communication</div> <div>channel: voice</div> <div> Educate customers when needed, and provide guidance to customers in service provided.</div> <div> Manage large amounts of workload (incoming and outgoing calls, etc.).</div> <div> Identify and assess customers needs to achieve satisfaction.</div> <div> Document interactions properly as trained.</div> <div> Use available tools to be able to research for answers and solutions for customers.</div> <div> Provide excellent customer service using proper language and communication skills.</div> <div> Build sustainable relationships and trust with customer accounts through open and interactive</div> <div>communication.</div> <div> Administratively process everything agreed with the end users to satisfy the service, by using</div> <div>different computer applications.</div> <div> Follow communication procedures, guidelines and policies. Be up to date with new procedures</div> <div>and services, in order to effectively manage assistance to the customer.</div> <div> Attracts potential customers by answering product and service questions.<br> <br> <div> <strong>What are we looking for:</strong> </div> <div> <br> </div> <div>Fluent English Speaker: level B2/C1</div> <div> <br> </div> <div>Effective written and verbal communication</div> <div> <br> </div> <div>Flexibility with Morning &amp; Night Shifts (Maximum 9 PM)</div> <div> <br> </div> <div> <br> </div> <div> <em> <em> <div> <strong>What's in it for YOU!</strong> </div> <div> <br> </div> <div>-Best salary in the market</div> <div>-Transportation provided</div> <div>-Medical and social insurance</div> <div>-Location is in Smart village</div></em></em></div></div></em></em></div></section>

<ul><li>Interpret and explain plans and contract terms to representatives of the owner or developer, including administrative staff, workers, or clients.</li><li>Plan, schedule, or coordinate MEP project activities to meet deadlines.</li><li>Prepare budget estimates, progress reports, or cost tracking reports, and release contractor/worker payments.</li><li>Inspector review projects to monitor compliance with standards and customer expectations.</li><li>Study issues, accidents, or delays at the construction sites, and commission engineering consultant to make studies when necessary in order to ensure adherence to standards and to manage change.</li><li>Read and interpret blueprints, technical shop drawings, schematics, or computer-generated reports to support onsite construction activities.</li><li>Prepare Requests for Information (RFI) when necessary.</li><li>Research, design, and evaluate mechanical products, equipment, systems, or processes to meet requirements.</li><li>Oversee installation, operation, maintenance, or repair to ensure that machines or equipment are installed and functioning according to specifications.</li><li>Advise on the installation, operation, maintenance, or repair of MEP systems and equipment, such as pumps, heating, ventilating, and air conditioning (HVAC) or water systems.</li><li>Establish or coordinate the maintenance or safety procedures, service schedule, or supply of materials required to maintain machines or equipment in the prescribed condition.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>BlackStone eIT is looking for a skilled AI Engineer to join our innovative team. As an AI Engineer, you will design, develop, and implement artificial intelligence solutions that address complex business challenges. You will work closely with data scientists, engineers, and stakeholders to build scalable AI models and integrate them into product offerings. This position offers a great opportunity to contribute to cutting-edge AI projects and help drive the adoption of AI technologies within our organization. You will be involved in all stages of AI project development, from data collection and preprocessing to model training, deployment, and monitoring.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>3+ years of experience in AI or machine learning engineering roles. Proficiency in programming languages such as Python and experience with AI/ML libraries like TensorFlow, PyTorch, or Scikit-learn. Knowledge of AI model deployment and monitoring best practices. Understanding of data processing, feature engineering, and model evaluation techniques. Bachelor s degree in Computer Science, Data Science, Artificial Intelligence, or a related field. Strong problem-solving abilities and excellent communication skills. Experience with cloud computing platforms (AWS, Azure, or GCP) is preferred. Familiarity with containerization tools such as Docker is a plus.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><span style="font-size: 11px;">.</span></p> <p> </p> <p> <u> <b>Skills Needed:</b> </u> </p> <p> 3 years or more of technology-related sales or Business Development experience; Experience working within a technical sales or presales environment preferred.</p> <p> Broad knowledge of and ability to explain key end-user scenarios and technical architecture for productivity and communications solutions required.</p> <p> Experience creating, deploying, and operating large-scale applications on AWS/Azure/GCP.</p> <p> Should understand the cost of different cloud services and optimizations.</p> <p> Should have experience with all major AWS (or) Azure services.</p> <p> Experience with cloud-based productivity, collaboration, and communications solution designs, migrations, and technology management.</p> <p> Proficient in the Microsoft Cloud adoption framework in planning, designing, and delivering solutions.</p> <p> Azure Certifications are a Plus.</p> <p> Should have hands-on experience working on the Cloud (AWS, Azure).</p> <p> Bachelor s degree in computer science, mathematics, or engineering is a Plus.</p> <p> Ability to explain complex technical solutions to technical and non-technical audiences and to connect technological solutions with measurable business value.</p> <p> Passion for cloud technologies and changing the world.</p> <p> loud technologies and changing the world.</p> <p> </p> <p> <u> <b>Language skills:</b> </u> </p> <p> French: Intermediate or Fluent (verbal and written)</p> <p> Supported market: Fluent or Native (verbal and written)</p> <p><br></p></div></section>

EELAF is hiring a hands-on and reliable IT Systems & Applications Administrator – Odoo & Infrastructure to manage the company’s IT environment, business applications, user access, cybersecurity controls, and Odoo system administration. The role is responsible for ensuring the availability, security, and smooth operation of EELAF’s offices, showroom, warehouse, and business teams. This includes IT infrastructure, Microsoft 365, network connectivity, devices, servers, cybersecurity, backup, ERP/CRM systems, and coordination of Odoo customizations with external developers. The successful candidate must be practical, highly organized, and able to manage both day-to-day IT issues and system-improvement projects across different departments. Key Responsibilities IT Infrastructure and User Environment Manage and maintain computers, laptops, printers, scanners, mobile devices, meeting-room equipment, and other company IT assets. Support Windows devices, software installation, user profiles, endpoint performance, patching, antivirus, and troubleshooting. Manage user onboarding, offboarding, email setup, system access, permissions, devices, and IT asset handover. Maintain accurate IT asset registers, software licenses, warranty records, vendor contacts, and maintenance schedules. Provide timely technical support to office, showroom, warehouse, sales, finance, logistics, and management teams. Microsoft 365 and Identity Management Administer Microsoft 365 services, including Microsoft Entra ID, Exchange Online, Outlook, Teams, One Drive, Share Point, user accounts, groups, permissions, and access policies. Manage email accounts, shared mailboxes, distribution lists, mail permissions, and user access requirements. Apply password policies, multi-factor authentication, access controls, and security best practices. Support Microsoft 365 troubleshooting, account recovery, access issues, and collaboration tools. Network, Security, and Connectivity Manage and support LAN, Wi-Fi, switches, routers, firewalls, VPN connections, internet links, and ISP coordination. Troubleshoot network, connectivity, printing, Wi-Fi, remote-access, and site-to-site communication issues. Maintain network documentation, IP plans, device configurations, rack layouts, and connectivity records. Support firewall rules, VPN access, network segmentation, and security controls. Monitor network performance and identify recurring infrastructure issues before they affect business operations. Servers, Backup, and Cybersecurity Support Windows Server environments, Active Directory, Group Policy, shared folders, file permissions, and user access control. Maintain endpoint protection, antivirus, patch management, backup monitoring, and recovery readiness. Monitor backup status for critical business systems and ensure recovery procedures are documented and tested. Support disaster-recovery planning and business-continuity requirements. Apply cybersecurity policies and provide basic user awareness regarding phishing, password security, access control, and safe device usage. Odoo Administration and Business Applications Administer Odoo users, access rights, security groups, approvals, workflows, and system configurations. Support users across Odoo modules such as CRM, Sales, Inventory, Warehouse, POS, Documents, HR, Marketing, and related business workflows. Investigate Odoo issues and determine whether they are caused by user error, configuration, access rights, process gaps, data issues, or customization requirements. Coordinate with internal departments to understand operational needs and document clear system requirements. Prepare change requests, process maps, test scenarios, and acceptance criteria for Odoo customizations. Manage Odoo customization requests with external developers from requirement definition through testing, user acceptance, deployment, and post-deployment follow-up. Review developer deliverables, validate that requested functionality matches business requirements, and ensure changes do not negatively affect existing workflows. Maintain a structured log of Odoo issues, enhancements, priorities, release notes, and pending development tasks. Support Odoo data quality, reporting reliability, user adoption, and process compliance. Coordinate upgrades, testing, user communication, and controlled deployment of new Odoo features or customizations. Ensure no system changes are moved to production without testing, approvals, documentation, and user validation. Internal ELV and Security Systems Support internal CCTV, access control, attendance, networking, and low-current systems across EELAF locations. Coordinate with external vendors for installation, maintenance, troubleshooting, and upgrades when required. Maintain basic documentation for cameras, access-control devices, attendance systems, network-connected security equipment, and related assets. Vendors, Documentation, and Improvement Coordinate with IT vendors, internet providers, hardware suppliers, software providers, Odoo developers, and security-system contractors. Evaluate vendor proposals, follow up on service levels, and ensure issues are resolved within agreed timelines. Maintain IT policies, network diagrams, access records, asset registers, backup logs, issue logs, and system documentation. Identify recurring technology issues and recommend practical improvements to systems, security, business continuity, and employee productivity. Requirements Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, Communications Engineering, or a related field. Minimum 5–8 years of experience in IT systems administration, infrastructure support, corporate IT operations, or business applications support. Minimum 2 years of practical experience with Odoo administration, ERP support, Odoo customization coordination, or Odoo functional implementation. Strong practical knowledge of Microsoft 365, Microsoft Entra ID, Exchange Online, Outlook, Teams, One Drive, Share Point, user access, and security permissions. Strong knowledge of Windows operating systems, Windows Server, Active Directory, Group Policy, endpoint security, antivirus, backup, and recovery procedures. Good practical knowledge of networking, switches, routers, firewalls, Wi-Fi, VPN, internet connectivity, and troubleshooting. Good understanding of cybersecurity controls, password policies, MFA, access management, backup practices, and endpoint protection. Strong knowledge of Odoo user roles, access rights, workflows, modules, issue handling, testing, and customization follow-up. Ability to gather requirements from business users and translate them into clear tasks for Odoo developers. Ability to test customizations, conduct user acceptance testing, document issues, and control deployment to production. Working knowledge of CCTV, access control, attendance systems, and network-connected ELV systems is required. Experience supporting multi-location offices, warehouses, showrooms, or distribution businesses is strongly preferred. Strong documentation, vendor-management, troubleshooting, prioritization, and communication skills. Good command of written and spoken English. Microsoft, Cisco, Fortinet, Microsoft 365, Odoo, or cybersecurity certifications are an advantage.

<h2 >Desired or preferred experience and technical skills:</h2><ul ><li >At least 1 year of experience within a Front of House role in a corporate environment, 5-star hotel, members club or flagship airline</li><li >Self-motivated individual committed to service excellence</li><li >Possesses an operational knowledge of all reception services and standard operating procedures, together with in house meeting reservations procedures, and other internal/external communication methods</li><li >Ability to demonstrate empathy, excellent customer service and practical skills</li></ul><h2 >Required Skills and Experience:</h2><ul ><li >Skilled in guest/client service and confident in striving for excellence</li><li >Operational knowledge of all reception services and standard operating procedures</li><li >Must have excellent organisational skills and good attention to detail</li><li >Must be computer literate including MS office</li><li >Ability to use own initiative and takes ownership</li><li >Professional and high standard telephone etiquette</li><li >Should have an excellent and positive can do attitude and a great team player and supporter</li><li >Able to work in a busy and pressured environment providing a discreet and personalised service.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2><br></h2>

<p>Are you a passionate and experienced <strong>Full Stack Web Developer</strong> ready to shape the future of digital solutions? Join our dynamic team in <strong>Cairo, Egypt</strong>, and immerse yourself in a collaborative, on-site environment where innovation thrives! We're seeking a creative problem-solver with a strong foundation in both front-end and back-end technologies to build robust, scalable, and user-centric web applications.</p><p><strong>Overview: Crafting Digital Excellence</strong></p><p>As a Full Stack Web Developer specializing in Digital Solutions, you will be at the heart of our product development, from concept to deployment. You'll work on exciting projects that demand a blend of technical prowess, creative design thinking, and a keen eye for user experience. This role is perfect for someone eager to make a tangible impact, leveraging cutting-edge technologies to deliver exceptional digital experiences.</p><p><strong>Your Impactful Responsibilities:</strong></p><ul><li><strong>Develop and maintain</strong> robust, high-performance web applications across the full stack, utilizing modern frameworks and best practices.</li><li><strong>Collaborate closely</strong> with design, product, and other engineering teams to translate requirements into elegant and functional digital solutions.</li><li><strong>Design, implement, and manage</strong> database schemas and ensure efficient data storage and retrieval.</li><li><strong>Build and consume</strong> RESTful APIs, ensuring seamless integration between front-end and back-end services.</li><li><strong>Contribute actively</strong> to code reviews, ensuring code quality, maintainability, and adherence to coding standards.</li><li><strong>Troubleshoot and debug</strong> applications, identifying and resolving performance bottlenecks and scalability issues.</li><li><strong>Stay abreast</strong> of emerging web technologies and industry trends, continuously seeking ways to improve our development processes and product offerings.</li></ul><p><strong>Skills & Technologies You'll Master:</strong></p><p>You'll be working with a comprehensive stack, including <strong>JavaScript, HTML5, CSS3</strong> for captivating user interfaces, leveraging frameworks like <strong>React.js</strong>. On the server side, your expertise in <strong>Node.js</strong> and <strong>API Design</strong> will be crucial, complemented by strong skills in <strong>Database Management (SQL/NoSQL)</strong>. A solid understanding of <strong>Computer Science</strong> fundamentals, <strong>Information Technology (IT)</strong> principles, and modern <strong>Software Development</strong> methodologies like <strong>Agile</strong> are essential. Proficiency with <strong>Git</strong> for version control and exceptional <strong>Problem Solving</strong> abilities will set you apart.</p><p><strong>Growth Opportunities: Elevate Your Career</strong></p><p>We believe in continuous learning and professional development. You'll have access to resources, mentorship, and challenging projects that will expand your technical horizons and leadership capabilities. Grow within a company that champions innovation and provides clear pathways for career advancement in a fast-paced technology landscape.</p><p><strong>Team & Culture: Innovate Together</strong></p><p>Join a vibrant, supportive, and highly collaborative team where your contributions are valued, and your voice is heard. Our culture fosters open communication, mutual respect, and a shared passion for building exceptional digital products. We celebrate success together and tackle challenges as a unified force, embracing diversity and creative thinking.</p><p><strong>Impact: Shape the Digital Future</strong></p><p>Your work will directly influence our digital presence and the success of our client's solutions. You'll be instrumental in developing cutting-edge applications that provide tangible value, solve complex problems, and enhance user experiences for a broad audience. Be part of a team that doesn't just build software, but builds solutions that empower businesses and delight users.</p><p><strong>Requirements</strong></p><ul><li><strong>Proven Expertise:</strong> 3-5 years of hands-on experience in Full Stack Web Development, demonstrating a strong portfolio of successful projects.</li><li><strong>Technical Mastery:</strong> Exceptional proficiency in <strong>JavaScript</strong>, <strong>HTML5</strong>, and <strong>CSS3</strong>, with practical experience in modern front-end frameworks like <strong>React.js</strong>.</li><li><strong>Back-End Prowess:</strong> Solid command of server-side development using <strong>Node.js</strong> and a deep understanding of <strong>API Design</strong> principles.</li><li><strong>Data Savvy:</strong> Strong experience with <strong>Database Management</strong>, including both SQL and NoSQL databases.</li><li><strong>Development Fundamentals:</strong> A robust understanding of <strong>Computer Science</strong> principles, <strong>Information Technology (IT)</strong> concepts, and best practices in <strong>Software Development</strong> and <strong>Web Development</strong>.</li><li><strong>Tools & Methodologies:</strong> Proficient in using <strong>Git</strong> for version control and experienced in working within <strong>Agile Methodologies</strong>.</li><li><strong>Problem Solver:</strong> Demonstrated ability in complex <strong>Problem Solving</strong>, with an analytical mindset and attention to detail.</li><li><strong>Career Level:</strong> This is an <strong>Experienced</strong> level role, seeking individuals who are ready to take ownership and lead impactful development initiatives.</li></ul>

Company Description New Encot is a well-established shipping and customs clearance company founded in 2001, specializing in international shipments and professional customs brokerage and logistics services. Strategically located at Cairo International Airport, the company efficiently manages and facilitates shipments through one of Egypt’s main international gateways. With over 25 years of industry experience, New Encot is committed to delivering reliable, efficient, and professional services. The team focuses on smooth customs clearance and shipment handling to support clients’ global trade operations and long-term partnerships.<br>Role Description The Data Entry Assistant is a full-time, on-site role based in Cairo, Egypt. This role involves accurately entering and updating shipment and customs data into internal systems and databases, verifying documentation, and maintaining records in line with company standards. The Data Entry Assistant supports daily administrative tasks, including filing, data verification, and basic report generation to ensure smooth customs clearance workflows. The role also includes coordinating with internal teams and responding to routine client or partner inquiries related to shipment information and documentation.<br>Qualifications<br> Candidates should possess strong Administrative Assistance skills, including organizing documents, managing records, and supporting office workflows. Candidates should possess solid Computer Literacy skills for working with data entry software, spreadsheets, and email applications. Candidates should possess clear Communication skills to interact with colleagues and respond to basic client or partner inquiries. Candidates should possess accurate Typing skills with attention to detail and the ability to meet data entry volume and time requirements. Candidates should possess Customer Service skills to provide courteous, professional support in a fast-paced logistics environment. Additional beneficial qualifications include strong attention to detail, basic knowledge of shipping or customs processes, the ability to work under time constraints, and proficiency in English and Arabic. A high school diploma or equivalent is required; post-secondary education in business, logistics, or a related field is an advantage.

Company Description TP Cairo EG is part of a global customer experience and contact center services organization, supporting international clients across various industries. The Cairo site focuses on delivering high-quality English-language support for overseas accounts, with a strong emphasis on service excellence and operational efficiency. Team members work in a structured, professional environment with clear performance standards and training opportunities. The company values reliability, strong communication skills, and a commitment to helping customers resolve their inquiries effectively.<br>Role Description This is a full-time, on-site Call Centre role located in New Cairo, supporting English accounts at B2/C1 proficiency level. Team members handle inbound and outbound calls, respond to customer inquiries, and provide accurate information regarding products, services, and account details. Daily tasks include listening carefully to customer concerns, resolving issues, escalating complex cases when needed, and documenting interactions in company systems. The role involves adhering to call center procedures, meeting performance targets such as quality and productivity, and maintaining professional communication standards in English. Employees are expected to collaborate with their team, participate in training, and follow company policies and guidelines.<br>Qualifications<br> <br>Strong English communication skills (spoken and written) with proficiency at B2/C1 level. Customer Service experience or skills, including handling inquiries, resolving issues, and maintaining professionalism. English Teaching or Training background that supports clear, structured communication and guidance for customers. Translation skills that help interpret and clarify information accurately between parties when needed. Ability to work on-site in New Cairo on a full-time basis and comply with shift schedules. Comfort with basic computer applications, call center software, and data entry. Strong listening skills, patience, and problem-solving abilities in customer interactions. Minimum of a relevant high school diploma; university degree or equivalent is beneficial. Previous call center or contact center experience is an advantage but not mandatory.

Company Description TP Cairo EG is part of a global customer experience and business services organization that supports clients across diverse industries. The Cairo site focuses on delivering high-quality customer service and technical support, using modern tools and processes. Team members work in a collaborative, multicultural environment with opportunities to learn and grow. The company offers structured training, performance-based development, and a supportive workplace culture. TP Cairo EG values professionalism, reliability, and a strong commitment to excellent service.<br>Role Description This is a full-time, on-site role based in Cairo for CS English Speakers B2/Graduates. The role involves handling inbound and outbound customer interactions via phone, email, or chat, providing accurate information and resolving inquiries or issues in a timely manner. Team members will follow established procedures, document interactions in the system, and escalate complex cases when needed. Daily tasks include maintaining service quality standards, meeting performance targets, and collaborating with colleagues and supervisors to improve customer experience. The position may also involve participating in training, coaching sessions, and regular feedback reviews to enhance skills and performance.<br>Qualifications<br> Strong English communication skills at B2 level or higher, with clear spoken and written abilities. Customer service mindset, including active listening, empathy, and problem-solving capabilities. Basic computer literacy and ability to work with multiple applications and customer support tools. Ability to work on-site in Cairo on rotating shifts, including evenings, weekends, or holidays if required. Recent graduates or equivalent education level; previous customer service experience is an advantage. Attention to detail, reliability, and ability to follow structured processes and guidelines. Comfort working in a fast-paced environment and achieving defined performance and quality targets. Positive attitude, willingness to learn, and readiness to participate in ongoing training and development.

<p><h4>Company description</h4> <p>Why work for Accor?<br> We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br> By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br> Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <p>Develops a training strategy for the hotel.<br> Plan orientation trainings and deliver these training according to the plans.<br> Supervises the development of the annual training plan.<br> Conducts follow-up studies of all completed training to evaluate and measure results.<br> Modifies programs as needed.<br> Develops effective training materials utilizing a variety of media.<br> Develops trainer development programs and coach others involved in training efforts, providing effective growth and development opportunities.<br> Displays leadership in guest hospitality and creates positive atmosphere for guest relations.<br> Observes service behaviours of associates and provides feedback to individuals and/or managers.<br> Monitors enrolment and attendance at training.<br> Reviews comment cards and guest satisfaction results to identify areas of improvement.<br> Measures transfer of learning from training courses to the operation.<br> Develops and monitors spending against the departmental budget.<br> Exemplifies the desired Rixos culture.<br> Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.<br> Evaluates the trainer’s performance and effectiveness of training programs and provides recommendations for improvement.<br> Researches new technologies and methodologies in workplace learning and presents this research.<br> Stays up to date with developments in training by reading relevant journals, going to meetings and attending relevant courses.<br> Helps line managers and trainers solve specific training problems, either on a one-to-one basis or in groups.<br> Manages the delivery of training and development programs.<br> Conducts appraisals for the talent development team.<br> Ensures statutory training requirements are met.<br> Prepares development plan for subordinates.<br> Designs, develops, and produces managerial training materials and hand-outs.<br> Observes employees’ performance improvement.<br> Is present during operation to make sure that the quality of service provided is in parallel with the hotel service standards.<br> Predicts that all activities and purchased equipment and belongings may create disease for the environment, joins all activities organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings.<br> Provides minimum consumption of currently used items and equipment (paper, printed out etc.).<br> Implements necessary warnings and departmental trainings in order to save energy inside the facility.<br> Carries on implementing decisions which were taken for saving energy.<br> Predicts effects of environment and efficiency of energy on purchased equipment.<br> Implements responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and leads staff.<br> Provides safe carrying, storing, and use of chemicals in accordance with regulations.<br> Carries out all responsibilities related to the quality management and food safety management systems implemented at the facilities.<br> Carries out all other duties assigned by managers and hotel management not specified in the job description.</p> <h4>Qualifications</h4> <ul> <li>Education: Bachelor degree in related field</li> <li>Experience: At least 3 years of experience at the managerial level</li> <li>Foreign language: Outstanding level of English</li> <li>Courses and training: Prior attendance in courses and seminars in the field</li> <li>Computer literacy: Excellent computer skills</li> <li>Special qualifications: Leader, adaptable, works under pressure, proactive, results driven, thoroughness, time management, communication proficient, analytical skills</li> </ul> <h4>Additional information</h4> <p><strong>Your team and working environment:</strong><br> In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.<br> Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p> <p><strong>Our commitment to diversity & inclusion:</strong><br> We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

Company Description elämä.ai is a technology-focused organization dedicated to creating solutions that enhance everyday life and contribute to a better future. The company works at the intersection of innovation and practicality, aiming to infuse intelligence and usability into digital products and services. Team members collaborate across disciplines to build technology that is human-centered, reliable, and impactful. Applicants can expect a forward-thinking environment that values continuous improvement, ethical practices, and meaningful outcomes. Role Description The Information Technology Project Coordinator is a full-time, on-site role based in Heliopolis. This position is responsible for coordinating IT projects from initiation through delivery, including organizing project tasks, tracking timelines, and maintaining project documentation. The coordinator will support project managers and technical teams, schedule and lead status meetings, document decisions and action items, and follow up to ensure milestones are met. Day-to-day activities include communicating with stakeholders, monitoring project risks and issues, updating project plans and reports, and ensuring adherence to processes and quality standards. The role also involves assisting with resource allocation, facilitating cross-functional collaboration, and helping streamline workflows to support successful technology outcomes. Qualifications Strong project coordination skills, including task tracking, documentation, and meeting facilitation. Knowledge of information technology concepts and familiarity with common IT tools, systems, and workflows. Analytical skills to interpret data, identify risks, and support decision-making. Effective communication skills for collaborating with technical and non-technical stakeholders. Foundational project management abilities, including understanding of project lifecycle and methodologies. Experience with project management and collaboration tools (e.g., Jira, Trello, MS Project, or similar) is beneficial. Bachelor’s degree in Information Technology, Computer Science, Business, or a related field, or equivalent practical experience. Ability to work on-site in Heliopolis, manage multiple priorities, and maintain attention to detail. Experience in technology or software development environments is a plus.

Company Description E3mel Business Academy is a leading Arabic training provider for individuals and companies in the fields of business and management. The Academy delivers programs led by top Arab trainers, combining practical application with accredited certificates to support career growth and professional development. Its courses are designed to be relevant to real-world business challenges and to help learners build actionable skills. E3mel Business Academy serves learners across the region, including the Saudi market, under Tax Identification Number 468-688-672.<br>Role Description This is a full-time, on-site Telesales Agent role located in Qesm El Maadi, focused on promoting and selling education courses to the Saudi market. The Telesales Agent will make outbound calls and handle inbound inquiries to present course offerings, understand learner needs, and recommend suitable programs. Daily tasks include explaining course features and benefits, answering questions, following up with potential learners, and closing sales in line with targets. The role also involves maintaining accurate records in the CRM system, coordinating with the customer service and training teams, and providing feedback on customer needs to help improve offerings and sales approaches.<br>Qualifications<br> Strong Communication skills, including clear spoken Arabic and professional written and verbal communication in en_US. Customer Service and Customer Support abilities to handle inquiries, resolve issues, and provide a positive learner experience. Proven Sales skills, including telesales experience, objection handling, and closing techniques. Interest in Training and education, with the ability to understand and explain business and management course content. Previous experience in telesales or call center roles, preferably in education or services markets. Comfort working with CRM systems and basic computer applications (email, spreadsheets, online communication tools). Goal-oriented mindset with the ability to work under targets and manage time efficiently. High level of professionalism

Company Description Vocal Bridge is a growing customer engagement company focused on delivering high-quality telesales and support services across diverse industries. The organization emphasizes clear communication, ethical sales practices, and strong, long-term relationships with clients and customers. Team members work in a structured, performance-oriented environment with opportunities to learn, develop, and advance in their careers. Vocal Bridge values professionalism, collaboration, and reliability, encouraging employees to contribute ideas that improve processes and customer experience. Role Description The Telesales Agent role at Vocal Bridge is a full-time, on-site position based in Nasr City. In this role, the agent contacts potential and existing customers by phone to promote products or services, explain features and benefits, and handle objections in a clear and respectful manner. Daily tasks include following scripts and sales guidelines, updating customer records in the system, and meeting individual and team sales targets. The agent responds to inbound inquiries, performs outbound calls, and ensures that each interaction reflects the company’s service standards. Collaboration with supervisors and colleagues to share feedback, attend training sessions, and improve sales techniques is an ongoing part of the role. Qualifications Strong communication and active listening skills, with clear and confident phone presence. Customer service and sales abilities, including negotiation, objection handling, and closing techniques. Basic computer proficiency and ability to work with CRM or call center software and data entry tools. Ability to follow structured processes, adhere to scripts, and comply with company policies and regulations. Previous experience in telesales, call centers, or customer-facing roles is preferred but not mandatory. Consistent reliability, time management skills, and the ability to work in a target-driven environment. High school diploma or equivalent; additional training in sales or customer service is an advantage. Fluency in spoken and written English and/or local language, depending on campaign requirements.

Company Description COB Solution supports medical providers by streamlining operations, optimizing workflows, and delivering innovative solutions that enhance patient care. The organization focuses on helping healthcare practices operate more efficiently, reduce administrative burdens, and improve service quality. By providing practical tools and services, COB Solution contributes to better patient experiences and outcomes. Team members work in a dynamic environment that values problem-solving, collaboration, and continuous improvement to drive growth for healthcare clients.<br>Role Description The English Customer Service role is a full-time, on-site position based in El Maadi El Gadida. The individual in this role will respond to patient and provider inquiries in English, handle phone calls, emails, and chat messages, and provide clear information about services and processes. Daily responsibilities include resolving issues, documenting interactions accurately, following established workflows, and escalating complex cases when needed. The role involves collaborating with internal teams to ensure timely follow-up, maintaining a professional tone, and meeting performance and quality targets. The position is intended for graduates with English proficiency at B2–C1 level.<br>Qualifications<br> Strong English communication skills (B2–C1), including clear spoken and written interaction, and the ability to explain information in an accessible way. Customer Service experience and skills in handling inquiries, managing complaints, and maintaining a courteous, solution-oriented approach. Background in English Teaching, Training, or coaching that supports effective guidance and clear communication with diverse stakeholders. Translation abilities to understand and convey information accurately between English and local language when needed. Bachelor’s degree (any discipline), preferably in languages, communication, business, or a related field. Ability to work on-site in El Maadi El Gadida, adhere to schedules, and collaborate in a structured team environment. Strong problem-solving skills, attention to detail, and comfort with using computer-based systems and CRM tools. Prior experience in healthcare, contact centers, or administrative support is an advantage.

Company Description Values Home Furniture is a retail company specializing in stylish, functional, and affordable home furniture for a wide range of customers. The company focuses on providing quality products and a welcoming showroom experience to help customers furnish their homes with confidence. Values Home Furniture aims to build long-term relationships through honest service, clear communication, and dependable after-sales support. Team members are encouraged to contribute ideas, learn continuously, and grow their careers in a supportive environment. Role Description This is a full-time, on-site Sales Executive role based in Cairo. The Sales Executive will welcome customers to the showroom, understand their needs, and guide them in selecting suitable furniture solutions. Day-to-day tasks include demonstrating product features, preparing price quotations, processing sales orders, and coordinating with the operations team to ensure accurate delivery and installation. The role also involves maintaining product displays, following up with leads, handling basic customer complaints or inquiries, and updating customer records in sales systems. The Sales Executive is expected to meet sales targets, support promotional activities, and represent Values Home Furniture in a professional, customer-focused manner. Qualifications Strong customer service and interpersonal skills, with the ability to build rapport and maintain long-term client relationships. Sales and negotiation skills, including experience working with sales targets and closing deals in retail or similar environments. Basic computer and point-of-sale (POS) skills, with the ability to use CRM or sales tracking tools. Clear verbal and written communication skills in English and Arabic. Ability to work on-site in Cairo, including weekends or shifts as required by retail operations. Attention to detail and organizational skills for managing product information, pricing, and customer records. Previous experience in furniture, home décor, or retail sales is an advantage. High school diploma or equivalent; a degree in business, marketing, or a related field is a plus.

Qualifications and Technical Competencies Required Education Undergraduate to post-graduate Desirable: Travel / Hospitality Industry Experience Fresher / Experience in a Domestic or International process Inbound Prefer having prior experience of taking calls Excellent call management skills Handle irate customers Outbound Should ensure that the daily targets assigned are completed on time Excellent real writing/verbal skills Ensure adherence to daily activities assigned Technical Competencies: Job related Prefer having typing Speed +25 wpm with 90% accuracy MS office knowledge mandatory Basic computer knowledge Language English B1 or B2 Level and Arabic<br>Soft Skills Strong communication skills to effectively manage interactions Proficient in verbal communication Ability to create exceptional customer experiences (Customer Satisfaction) Meet delivery expectations aligned with defined Key Result Areas (KRAs)<br>Personal Skills and Traits Should be supportive and open to feedback Is able to communicate clearly, both written and in speech Has a pleasant attitude Team player Should be a quick learner Ability to manage work efficiently with minimum guidance Multi-tasking ability<br>Job Description Handle Chat interactions, inbound video calls, emails & outbound calls as required Comprehend customers' queries / complaints / comments Display empathy/ understanding of the issue/ concern towards the customer Provide quick and effective resolution to customers' queries Talks in a way the customer can understand Is able to handle pressure situations and complaints of irate customers Works accurately and with an eye for details Is able to use automated information systems to analyze the customer's situation Meeting targets of upselling Ensures adherence to on-time reporting to work Share process improvement ideas<br>Work Schedule and Environment Working 5 days a week with Rotational shifts (Timing) and Rotational week off Mandatory:Excellent communication Adherence to company policies, rules and regulations To follow quality processes thoroughly using checklist standards Responsible for complying with all QMS and ISMS Policies and procedures Open for change in process as per requirement<br>Certifications:Should clear internal & external certifications