Class B Drivers Jobs
4318 Jobs Found
<p><h4>Company description</h4>
<p>Portaluna, a Morgans Originals hotel</p>
<p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment.</p>
<p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p>
<h4>Job description</h4>
<p><strong>Manage recreation team:</strong><br>
Lead, train, and supervise recreation team ensuring they deliver excellent customer service and adhere to hotel policies.<br>
Create work schedules for associates, ensuring appropriate coverage for activities and facilities.<br>
Monitor team performance, provide feedback, conduct training, and handle performance-related issues in collaboration with the Recreation Manager.<br>
Foster a positive team environment and motivate associates to provide high-quality guest experiences.</p>
<p><strong>Coordinate recreation activities and programs:</strong><br>
Organize and oversee a variety of recreational programs and events, such as fitness classes, pool activities, sports, arts and crafts, games, and outdoor excursions.<br>
Develop new and innovative recreational activities based on guest interests and feedback, ensuring programs align with the hotel's brand and guest demographic.<br>
Manage the scheduling and implementation of activities to maximize guest participation and satisfaction.</p>
<p><strong>Ensure guest satisfaction:</strong><br>
Provide excellent customer service, engaging with guests and ensuring their recreational needs are met.<br>
Respond to guest feedback and concerns related to recreational activities, resolving any issues promptly and professionally.<br>
Create memorable experiences for guests by ensuring that recreational activities are fun, safe, and engaging.<br>
Assist in the planning and execution of special events or themed activities to attract guests and enhance their stay.</p>
<p><strong>Maintain recreation facilities:</strong><br>
Ensure that all recreation facilities, including pools, fitness centers, sports areas, and equipment, are clean, safe, and well-maintained.<br>
Conduct regular inspections of recreational facilities and equipment, addressing any maintenance or safety concerns.<br>
Collaborate with the housekeeping and maintenance teams to ensure the upkeep of recreation areas and the availability of necessary supplies and equipment.</p>
<p><strong>Safety and risk management:</strong><br>
Enforce safety regulations and ensure that associates are trained in emergency procedures and first aid.<br>
Monitor the safety of guests participating in recreational activities and ensure that associates follow safety protocols.<br>
Address any accidents or incidents promptly, ensuring proper documentation and follow-up.</p>
<p><strong>Budgeting and inventory management:</strong><br>
Assist in managing the recreation department's budget, ensuring that activities and programs remain within budgetary limits.<br>
Oversee the procurement and inventory management of recreational equipment, supplies, and promotional materials.<br>
Monitor costs related to recreational activities, making recommendations for improvements or cost-saving measures.</p>
<p><strong>Promote hotel recreational offerings:</strong><br>
Assist with the marketing and promotion of recreational activities to hotel guests, both in-house and prospective guests.<br>
Develop promotional materials and collaborate with the hotel’s marketing team to highlight the hotel’s recreational programs and facilities.<br>
Provide information to guests about available activities, helping them plan and book events or services.</p>
<p><strong>Administrative tasks:</strong><br>
Assist with preparing reports on recreational activities, guest feedback, and team performance.<br>
Manage reservations and bookings for recreational activities, ensuring smooth coordination of services.<br>
Maintain accurate records of guest participation, department schedules, and operational expenses.</p>
<p><strong>Additional responsibilities:</strong><br>
Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p>
<h4>Qualifications</h4>
<p><strong>Abilities / key competencies / skills</strong><br>
Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p>
<ul>
<li>Leading myself</li>
<li>Positive orientation</li>
<li>Operational decision making</li>
<li>Self-development & management</li>
<li>Leading others</li>
<li>Developing an empowered team</li>
<li>Leading an engaged and diverse team</li>
<li>Communication</li>
<li>Leading the business</li>
<li>Advocating guest passion</li>
<li>Business planning and analysis</li>
<li>Business improvement and change</li>
</ul>
<p><strong>Experience / certificates / education</strong><br>
Experience: At least 3-5 years of experience in recreation or leisure management, preferably in a hotel or resort setting.<br>
Education: A degree in hospitality management, recreation management, or a related field is preferred.</p>
<p><strong>Skills & attributes:</strong></p>
<ul>
<li>Strong leadership and team management skills, with the ability to motivate and manage a diverse team.</li>
<li>Strong organizational skills, with the ability to manage multiple tasks and priorities effectively.</li>
<li>Creative and resourceful, with the ability to design and implement engaging and innovative recreational programs.</li>
<li>Financial acumen with the ability to manage budgets and monitor expenses.</li>
<li>Knowledge of health and safety regulations as they pertain to recreation and leisure activities.</li>
<li>Proficient in using recreation management software, Microsoft Office Suite, and other relevant systems.</li>
<li>Proficient in Microsoft Office Suite and recreation management software.</li>
</ul>
<p><strong>Language:</strong><br>
Excellent reading, writing and oral proficiency in English language.<br>
Ability to speak other languages and basic understanding of local languages will be an advantage.</p>
<h4>Additional information</h4>
<p><strong>What awaits you...</strong></p>
<ul>
<li>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li>
<li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li>
<li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li>
<li>A competitive package and plenty of development opportunities.</li>
</ul></p><p></p>
<p><h4>Company description</h4>
<p>Portaluna, a Morgans Originals hotel</p>
<p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know – connecting people to the city, the culture and the moment.</p>
<p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p>
<h4>Job description</h4>
<h4>Responsibilities</h4>
<strong>Team leadership & management:</strong><br>
<li>Supervise, train, and develop the bar team to ensure they consistently deliver high-quality service and adhere to operational standards.</li>
<li>Maintain a positive and motivated team environment through coaching, mentoring, and feedback.</li>
<li>Oversee daily bar operations, ensuring efficient service and timely delivery of drinks to guests.</li>
<strong>Beverage expertise & innovation:</strong><br>
<li>Develop and curate creative cocktail menus that align with the restaurant's concept and guest preferences.</li>
<li>Keep up to date with the latest trends in the beverage industry, including new cocktail styles, spirits, and mixology techniques.</li>
<li>Ensure that bartenders are knowledgeable about the beverage menu, including drink ingredients, preparation techniques, and ideal pairings.</li>
<li>Provide recommendations to guests on specialty cocktails, wines, and other beverages.</li>
<strong>Guest service excellence:</strong><br>
<li>Ensure that all guests receive a memorable experience through personalized service, attention to detail, and an engaging approach.</li>
<li>Handle guest complaints or concerns promptly and professionally, ensuring swift resolution while maintaining high levels of guest satisfaction.</li>
<li>Foster strong relationships with regular guests, understanding their preferences and ensuring personalized service.</li>
<strong>Inventory & stock management:</strong><br>
<li>Oversee bar inventory, ensuring that the necessary supplies are stocked, including spirits, wine, and other beverages.</li>
<li>Coordinate with purchasing and suppliers to maintain stock levels, track usage, and order supplies as needed.</li>
<li>Conduct regular inventory checks and manage stock rotation to prevent wastage and ensure cost-effective use of resources.</li>
<strong>Health & safety compliance:</strong><br>
<li>Enforce all health, safety, and hygiene standards in the bar area, ensuring compliance with local regulations and internal policies.</li>
<li>Ensure the bar area is kept clean, organized, and safe for both staff and guests at all times.</li>
<li>Supervise the safe handling of alcohol, including monitoring guest consumption and preventing over-service.</li>
<strong>Upselling & revenue generation:</strong><br>
<li>Promote upselling of premium spirits, cocktails, and wine selections to enhance guest satisfaction and increase bar revenue.</li>
<li>Introduce innovative drink specials or themed promotions to boost sales and attract guests.</li>
<strong>Administration & reporting:</strong><br>
<li>Manage daily cash handling, including the accurate processing of payments, tips, and transactions.</li>
<li>Prepare daily, weekly, and monthly reports related to bar sales, inventory, and staff performance.</li>
<li>Collaborate with management on budgeting, cost control, and revenue generation strategies.</li>
<strong>Training & development:</strong><br>
<li>Conduct regular training sessions for bar staff to improve product knowledge, service standards, and mixology skills.</li>
<li>Ensure that all staff are well-versed in customer service practices, health and safety standards, and company policies.</li>
<strong>Special events & promotions:</strong><br>
<li>Plan and coordinate bar events, promotions, and themed nights to increase guest engagement and revenue.</li>
<li>Work closely with other departments (e.g., marketing and events) to organize and execute special events that feature signature cocktails or exclusive beverages.</li>
<strong>Problem resolution & continuous improvement:</strong><br>
<li>Proactively address and resolve operational challenges, ensuring the team stays focused on providing excellent service.</li>
<li>Collect and act on guest feedback to continuously improve the quality of service and experience.</li>
<li>Identify areas for improvement in processes and service, providing suggestions for enhancements to the management team.</li>
<strong>Additional responsibilities:</strong><br>
<li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li>
<h4>Qualifications</h4>
<h4>Abilities / key competencies / skills</h4>
<p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p>
<strong>Leading myself</strong><br>
<li>Positive orientation</li>
<li>Operational decision making</li>
<li>Self-development & management</li>
<strong>Leading others</strong><br>
<li>Developing an empowered team</li>
<li>Leading an engaged and diverse team</li>
<li>Communication</li>
<strong>Leading the business</strong><br>
<li>Advocating guest passion</li>
<li>Business planning and analysis</li>
<li>Business improvement and change</li>
<h4>Experience / certificates / education</h4>
<li>Experience: Minimum of 1-2 years in a supervisory role in bar operations, preferably in a high-end bar/restaurant or a luxury hospitality environment. Extensive knowledge of mixology, spirits, wines, and cocktail preparation.</li>
<li>Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field.</li>
<li>Skills & attributes:
<ul>
<li>Strong leadership and people management skills.</li>
<li>Excellent interpersonal and communication abilities.</li>
<li>Attention to detail and strong organizational skills.</li>
<li>Proven ability to manage multiple priorities and meet deadlines.</li>
<li>Ability to handle confidential and sensitive information.</li>
<li>In-depth knowledge of beverage trends, mixology, and premium beverage offerings.</li>
<li>Proficiency in relevant software and MS Office Suite.</li>
<li>Professional and well-presented at all times.</li>
<li>Customer-centric approach with a passion for hospitality.</li>
<li>Proactive problem-solver with a solutions-oriented mindset.</li>
<li>Ability to work in a fast-paced, dynamic environment.</li>
<li>Must be able to handle multiple tasks and adapt to changing priorities.</li>
</ul>
</li>
<h4>Additional information</h4>
<p>What awaits you...</p>
<li>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li>
<li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li>
<li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li>
<li>A competitive package and plenty of development opportunities.</li></p><p></p>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>We are seeking an experienced and customer-focused Fairmont Gold Manager to join our prestigious luxury hotel in Cairo, Egypt. In this pivotal leadership role, you will oversee all aspects of the Fairmont Gold experience, ensuring exceptional service delivery while maintaining the highest standards of hospitality. You will lead a dedicated team, manage guest relations, and drive operational excellence across all Fairmont Gold services and amenities. This position offers the opportunity to make a meaningful impact on guest satisfaction while fostering a collaborative and supportive work environment.</p>
<p><strong>Responsibilities include:</strong></p>
<ul>
<li>Manage all aspects of Fairmont Gold operations in accordance with Fairmont hotel standards and service procedures</li>
<li>Direct and implement a service and leadership philosophy that guides staff and ensures consistent excellence</li>
<li>Anticipate guest needs, respond promptly to inquiries, and maintain positive guest relations at all times</li>
<li>Monitor and maintain cleanliness, sanitation, and organization of all Fairmont Gold work areas</li>
<li>Maintain comprehensive knowledge of hotel features, services, room types, rates, packages, promotions, and daily occupancy levels</li>
<li>Track and forecast daily, weekly, and monthly Fairmont Gold occupancy levels and adjust departmental planning accordingly</li>
<li>Review daily business levels, anticipate critical situations, and develop effective solutions to expedite operations</li>
<li>Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts; adjust schedules to meet business demands</li>
<li>Ensure staff attendance and document any late or absent employees</li>
<li>Conduct pre-shift meetings with staff to review pertinent business information and daily priorities</li>
<li>Inspect staff grooming and attire; address any deficiencies professionally and supportively</li>
<li>Constantly monitor staff performance and provide constructive feedback to rectify any service deficiencies</li>
<li>Monitor check-in and check-out processes; assist where necessary to alleviate pressure and process guests expediently</li>
<li>Monitor communication logs and ensure guest requests are followed up within 15-20 minutes</li>
<li>Screen, interview, and facilitate the hiring of Fairmont Gold team members</li>
<li>Conduct comprehensive training programs for new hires and ongoing development for existing staff</li>
<li>Provide performance feedback and handle disciplinary matters according to hotel standards</li>
<li>Contact newly registered VIP guests within 15 minutes of check-in to establish satisfaction and resolve any concerns</li>
<li>Ensure security of guest room access and maintain awareness of undesirable persons on premises</li>
<li>Monitor and ensure all cashiering procedures comply with accounting policies, including bank reconciliation, shortages/overages, late charges, and payment processing</li>
<li>Work with the Executive Chef to determine Fairmont Gold Lounge menu, food costs, ordering, and presentation</li>
<li>Provide direction and guidance to Fairmont Gold Supervisors to maintain service and food quality standards</li>
<li>Assist guests with reports of lost or stolen articles following hotel policy</li>
<li>Adhere to hotel requirements for guest and colleague accidents, injuries, and emergency situations</li>
<li>Coordinate with Housekeeping management to ensure accurate room status and readiness for check-in</li>
<li>Review arrival reports, VIP pre-registration, and special requests for accuracy and completeness</li>
<li>Review credit check reports and follow up on accounts beyond approved credit limits</li>
<li>Coordinate delivery of in-room amenities to ensure timely service</li>
<li>Review late checkout requests and communicate approvals to Housekeeping</li>
<li>Monitor out-of-order rooms and coordinate with respective departments for resolution</li>
<li>Complete nightly rate checks and maintain awareness of discrepant rooms</li>
<li>Conduct monthly departmental meetings and attend designated organizational meetings</li>
<li>Complete departmental filing and maintain detailed records of attendance and performance conversations</li>
<li>Conduct performance reviews in a timely manner</li>
<li>Foster a cooperative working climate that maximizes productivity and colleague morale</li>
<li>Complete work orders for maintenance repairs and contact Engineering for urgent issues</li>
<li>Document pertinent information in department logs and complete all closing duties</li>
<li>Perform additional duties as assigned by management</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Bachelor's degree, preferably in hospitality management or related field</li>
<li>Minimum two years of leadership experience in concierge or front office operations in a luxury hotel environment</li>
<li>Certification in an alcohol awareness program (TABC)</li>
<li>Food handling certification</li>
<li>Previous training and certification in liquor, wine, food service, and sanitation procedures</li>
<li>Fluency in English, both verbal and written</li>
<li>Proficiency in basic arithmetic and financial calculations</li>
<li>Proven ability to balance guest service, colleague satisfaction, and profitability objectives</li>
<li>Demonstrated ability to suggestively sell services and amenities</li>
<li>Strong guest relations training background and experience</li>
<li>Exceptional leadership and team management skills</li>
<li>Advanced problem-solving and conflict resolution abilities</li>
<li>Proficiency with hotel property management systems (PMS) and Microsoft Office applications</li>
<li>Excellent communication and interpersonal skills</li>
<li>Strong organizational and time management abilities</li>
<li>Ability to work flexible shifts, including evenings, weekends, and holidays as required</li>
<li>Demonstrated crisis management and decision-making capabilities under pressure</li>
<li>Cultural awareness and sensitivity in a diverse, international environment</li>
<li>Meticulous attention to detail in documentation and record-keeping</li>
<li>Ability to train, mentor, and develop team members effectively</li>
<li>Strong analytical skills with the ability to interpret data and trends</li>
<li>Resilience and adaptability in a fast-paced hospitality environment</li>
</ul></p><p></p>
<p><h4>Who we are</h4>
<p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a Monitoring Service Owner – IT Infrastructure to lead the end-to-end ownership of monitoring services, ensuring stability, availability, and optimal performance. This role focuses on proactive monitoring, effective alerting, and continuous optimisation, while aligning services with business requirements, compliance standards, and cloud transformation strategies. The individual will act as a technical escalation point, support operational excellence, and drive continuous improvement within infrastructure services.</p>
<h4>What you’ll do</h4>
<ul>
<li>Own and manage end-to-end monitoring services to ensure high availability, performance, and reliability.</li>
<li>Perform root cause analysis (RCA), resolve incidents, and deliver permanent solutions.</li>
<li>Coordinate, prepare, and implement service change requests and ensure readiness for CAB reviews.</li>
<li>Monitor service performance, generate reports, and prepare service analysis for monthly review meetings.</li>
<li>Lead continuous service improvement (CSI) initiatives and deliver operational enhancements.</li>
<li>Act as a technical escalation point across service desks, support teams, and SMEs.</li>
<li>Maintain and update operational documentation, including user guides and work instructions.</li>
<li>Conduct operational assessments for projects and provide input for go-live decisions.</li>
<li>Develop automation scripts and solutions to improve efficiency and reduce manual intervention.</li>
<li>Collaborate with internal stakeholders to align service delivery with business needs and technical strategy.</li>
<li>Monitor ticket quality, coach SMEs, and support capability development across the team.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>A professional with a degree in engineering, computer science, or a related field.</li>
<li>An experienced individual with extensive hands-on expertise in Azure monitoring and administration.</li>
<li>Skilled in Azure Monitor tools, including log analytics, metrics, alerts, dashboards, and diagnostic settings.</li>
<li>Proficient in Kusto Query Language (KQL) for queries, dashboards, and reporting.</li>
<li>Knowledgeable in Infrastructure as Code (IaC) tools such as Terraform or ARM templates.</li>
<li>Experienced in SCOM and PowerShell scripting for automation and troubleshooting.</li>
<li>Certified in ITIL Foundation or equivalent service management frameworks.</li>
<li>Familiar with telemetry concepts, reporting tools, and performance analysis.</li>
<li>A collaborative communicator with strong interpersonal, organisational, and problem-solving skills.</li>
<li>Comfortable working in large-scale production environments with a quality and customer-focused approach.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Opportunity to lead critical infrastructure services in a global organisation.</li>
<li>Exposure to advanced cloud monitoring tools and large-scale IT environments.</li>
<li>Collaborative and inclusive team culture focused on innovation and improvement.</li>
<li>Continuous learning through real-world service optimisation and transformation initiatives.</li>
<li>Engagement in cross-functional projects with high business impact.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced cloud monitoring and observability practices.</li>
<li>Service ownership and end-to-end operational management.</li>
<li>Automation and scripting for infrastructure efficiency.</li>
<li>Stakeholder management and technical leadership.</li>
<li>Continuous improvement methodologies and service optimisation strategies.</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<p><h4>Company Overview</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>Responsible for developing and implementing customer-centric strategies that enhance satisfaction, engagement, loyalty, and retention across the entire customer lifecycle. The role drives service excellence and community engagement initiatives across CFC’s real estate portfolio, ensuring the consistent delivery of seamless, high-quality experiences across all customer touchpoints. By leveraging customer insights, feedback, and performance data, the role identifies opportunities for continuous improvement, strengthens customer relationships, and fosters a culture of customer centricity that supports CFC’s brand promise, enhances asset value, and drives long-term business success.</p>
<h4>What you will do</h4>
<p><strong>Customer lifecycle & journey management</strong><br>
<li>Develop and implement customer lifecycle strategies to enhance satisfaction, loyalty, retention, and advocacy across all asset classes.</li>
<li>Map, monitor, and continuously improve customer journeys to ensure a seamless experience across all touchpoints.</li>
<li>Identify opportunities to strengthen customer engagement and long-term relationship management.</li></p>
<p><strong>Service operations & excellence</strong><br>
<li>Oversee all customer-facing channels, including the call center, digital platforms, and service touchpoints.</li>
<li>Ensure compliance with service standards, SLAs, and quality assurance requirements.</li>
<li>Drive service excellence initiatives to improve responsiveness, efficiency, and overall customer satisfaction.</li></p>
<p><strong>Feedback & continuous improvement</strong><br>
<li>Design and manage customer feedback mechanisms, including surveys, reviews, focus groups, and direct customer interactions.</li>
<li>Analyze customer insights and trends to identify improvement opportunities and address recurring issues.</li>
<li>Collaborate with internal stakeholders to implement customer-driven enhancements across the business.</li></p>
<p><strong>Community engagement & brand affinity</strong><br>
<li>Develop and execute community engagement programs, events, and initiatives that strengthen customer relationships and foster a sense of belonging.</li>
<li>Support the delivery of internal communications and customer engagement campaigns across communities.</li>
<li>Drive initiatives that enhance brand perception, customer loyalty, and community participation.</li></p>
<p><strong>Team leadership & development</strong><br>
<li>Lead, coach, and develop the Customer Experience team to ensure high levels of performance and engagement.</li>
<li>Establish clear objectives, monitor performance, and provide ongoing feedback and development opportunities.</li>
<li>Foster a customer-centric culture and ensure alignment with organizational values and business objectives.</li></p>
<h4>Required skills to be successful</h4>
<p>10+ years of experience in customer experience, customer service, community management, or related fields, with at least 3 years in a leadership role.<br>
Proven experience in customer journey design and management, service excellence, call center operations, and customer engagement initiatives.<br>
Strong analytical and problem-solving skills, with the ability to leverage customer insights and data to drive continuous improvement.<br>
Excellent communication, presentation, and stakeholder management skills, with the ability to influence cross-functional teams and senior leadership.<br>
Proven ability to lead customer experience transformation initiatives, manage change, and embed a customer-centric culture across the organization.<br>
Strong project management and organizational skills, with the ability to manage multiple priorities and deliver results in a fast-paced environment.<br>
Experience within the real estate, mixed-use development, hospitality, or community management sectors is highly preferred.<br>
Proficiency in customer experience platforms, CRM systems, Microsoft Office applications, and customer analytics tools.</p>
<h4>What equips you for the role</h4>
<p>Bachelor’s degree in business administration, marketing, communications, or a related field.<br>
Professional certifications in customer experience (CX), customer service, CRM, or related disciplines are considered an advantage.<br>
Strong understanding of customer lifecycle management, service operations, customer feedback frameworks, and experience measurement methodologies.<br>
Demonstrated ability to drive customer satisfaction, loyalty, retention, and brand advocacy initiatives.<br>
Excellent command of English, both written and spoken.<br>
Strong customer centricity, strategic thinking, influencing, change management, and stakeholder engagement capabilities.</p>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational, and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement, and construction of mega-projects to the leasing, operation, and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services, and enable partnerships to create true value to our customers throughout their entire experience with us. AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed-use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>
<p><h4>Join us</h4>
<p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p>
<h4>Role purpose</h4>
<p>Vodafone Egypt consumer marketing team seeks a lead data scientist to boost business’s decisions towards data-driven decision making.</p>
<p>As part of our data science team, you will work alongside data scientists, big data engineers, and business stakeholders to define data science use cases, advise and solve complex problems, and be positioned as the local technical expert. You will be responsible for implementing and maintaining use case pipelines, and communicating results to scientists, product managers, and customers.</p>
<p>Your work will directly impact millions of our customers in the form of products, services, and offers. You will gain hands-on experience with Vodafone’s huge volume of data and large-scale computing resources.</p>
<h4>Job profile</h4>
<ul>
<li>Mentor a team of data scientists.</li>
<li>Identify business opportunities to make a commercial difference.</li>
<li>Lead the development of analytics initiatives to meet business requirements.</li>
<li>Translate complex datasets into strategic insights for the business and communicate simply to non-technical audiences, visualizing results to create understanding and solution buy-in.</li>
<li>Be recognized as an expert in the community, mentoring and advising colleagues on statistical techniques, algorithms, and data sources.</li>
<li>Work closely with technology teams to design, build, test, deploy, maintain, and improve technology solutions and models.</li>
<li>Identify new analytics trends and opportunities to drive the innovation agenda across business functions and advanced analytics.</li>
<li>Promote design thinking and agile methodologies.</li>
</ul>
<h4>Competencies and qualifications</h4>
<ul>
<li>Be passionate about working with huge data sets and love bringing datasets together to answer business questions. Have deep expertise in creation and management of datasets.</li>
<li>Be detail-oriented with an aptitude for solving unstructured problems. Work in a self-directed environment, own tasks, and drive them to completion.</li>
<li>Ability to test hypotheses from raw data sets, draw meaningful conclusions, and effectively communicate results verbally, in writing, and through effective visualization.</li>
<li>Strong knowledge of big data technology (e.g., Hadoop MR, interactive SQL on Hadoop, NoSQL, Spark, Tableau, GIS).</li>
</ul>
<h4>Core competencies, knowledge and experience</h4>
<ul>
<li>Passion for working with large data sets and bringing datasets together to answer business questions with deep expertise in dataset creation and management.</li>
<li>Detail-oriented with aptitude for solving unstructured problems, working independently, owning tasks, and driving them to completion.</li>
<li>Ability to test hypotheses from raw data sets, draw meaningful conclusions, and communicate results effectively verbally, in writing, and through visualization.</li>
<li>Strong knowledge of big data technologies such as Hadoop MR, interactive SQL on Hadoop, NoSQL, Spark, Tableau, and GIS.</li>
<li>Deep and broad statistical modelling expertise in various domains.</li>
<li>Ability to work with cross-functional teams to translate business issues into potential analytics solutions.</li>
<li>Excellent analytical and presentation skills.</li>
<li>Ability to multitask under pressure.</li>
<li>Excellent command of English.</li>
</ul>
<h4>Must have technical / professional qualifications</h4>
<ul>
<li>Master’s degree (or equivalent) in quantitative fields like mathematics, statistics, computer science, or engineering.</li>
<li>Minimum of 5 years of relevant experience with a focus on advanced analytics and predictive modelling.</li>
<li>Competent in machine learning principles, deep learning, and generative AI techniques.</li>
<li>Proficient in statistical packages and machine learning libraries (e.g., Python SciPy and TensorFlow, Spark MLlib).</li>
<li>Familiar with leading visualization tools (e.g., Tableau, Spotfire, Power BI).</li>
<li>Familiar with implementing data transformations and algorithms in common programming languages.</li>
<li>Strong communication skills with prior experience communicating analytics results to senior management.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p>
<h4>Who we are</h4>
<p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live, and we protect the planet whilst helping our customers do the same.</p>
<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds, and cultures. We're committed to increasing diversity, ensuring equal representation, and making Vodafone a place everyone feels safe, valued, and included.</p>
<p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to the relevant guidance provided by Vodafone.</p>
<p><strong>Together we can.</strong></p></p><p></p>
<p><h4>Company description</h4>
<p>Reasons to work at Accor</p>
<p>We are far more than a global leader. We welcome you as you are, and with us you will find a career and a brand that match your personality.</p>
<p>We support you in growing and learning every day. We make sure that your work has meaning in your life and that, on your journey with us, you can explore Accor’s limitless opportunities.</p>
<p>At Accor, you can write every chapter of your own story, and together we can shape the future of hospitality.</p>
<p>Do what you love, contribute to communities around the world</p>
<h4>Job description</h4>
<h4>Scope of position:</h4>
<p>As our revenue manager, you will lead the development and execution of strategic revenue initiatives designed to maximize room revenue, total hotel profitability, and market share. You will leverage strong analytical expertise and commercial acumen to drive data-informed pricing, forecasting, and distribution decisions. Working in close collaboration with sales, marketing and operations, you will ensure optimal commercial alignment, performance optimization, and sustainable revenue growth across all segments. Additionally, you will directly oversee the reservations team via the reservations manager to ensure optimal booking conversion, quality control, and luxury service alignment with distribution strategies.</p>
<h4>Responsibilities:</h4>
<ul>
<li><strong>Revenue strategy & optimization</strong><br>
Develop and implement comprehensive revenue management strategies to maximize room revenue, total hotel profitability, and market share;<br>
Drive dynamic pricing strategies based on demand patterns, seasonality, booking pace, and market trends;<br>
Continuously evaluate performance and adjust tactical and strategic approaches to optimize results.<br>
Drive total revenue management initiatives, collaborating with F&B, spa, and ancillary departments to optimize total revenue per available room (TrevPAR).<br>
Partner with the F&B director and culinary teams to implement structured restaurant revenue management strategies; analyse shift-by-shift demand, optimize table mix/seating configurations, and introduce dynamic pricing or menu engineering strategies during peak and off-peak periods to maximize RevPASH (revenue per available seat hour).</li>
<li><strong>Forecasting & budgeting</strong><br>
Prepare accurate daily, weekly, and monthly forecasts using historical data, market intelligence, and forward-looking demand indicators;<br>
Actively participate in the annual budgeting process, providing strategic insights and revenue projections;<br>
Conduct variance analysis and present actionable recommendations to senior management.</li>
<li><strong>Reservations & operational oversight</strong><br>
Directly manage and mentor the reservations manager, ensuring the reservations department is aligned with daily yielding strategies, inventory controls, and overbooking policies.<br>
Monitor and optimize reservation voice-channel performance, including call conversion rates, mystery shopper scores, and luxury service standards.<br>
Ensure optimal management of group blocks, wholesale provisionals, and all VIP guest desk queues within the reservations team.</li>
<li><strong>Distribution channel management</strong><br>
Oversee and optimize all distribution channels, including OTA, direct, GDS, corporate, HConnect, Tourplan, CGConnect and wholesale segments;<br>
Ensure a balanced and profitable channel mix, minimizing distribution costs while maximizing net revenue contribution;<br>
Maintain absolute integrity and compliance with Accor rate parity policies and brand distribution standards.<br>
Monitor channel performance and implement strategies to drive direct bookings and improve channel efficiency.<br>
Leverage ALL (Accor Live Limitless) loyalty data, promotions, and private rates to drive direct booking conversion and member acquisition.</li>
<li><strong>Market analysis & competitive benchmarking</strong><br>
Analyze market trends, competitor performance, and industry dynamics using tools such as STR reports and other market intelligence platforms;<br>
Identify revenue opportunities and proactively mitigate potential risks;<br>
Maintain a strong understanding of the competitive landscape to support strategic positioning.</li>
<li><strong>Commercial collaboration</strong><br>
Work closely with the director of revenue / director of sales & marketing to align pricing strategies with promotional campaigns and sales initiatives;<br>
Provide revenue guidance and analytical support for corporate, group, and MICE contract negotiations to ensure profitability.</li>
<li><strong>Systems & data management</strong><br>
Manage revenue management systems and ensure data accuracy and integrity across PMS, CRS, RMS, and distribution platforms;<br>
Leverage technology and automation tools to enhance forecasting precision and operational efficiency.<br>
Act as the property champion for Accor revenue management audits, ensuring all system configurations meet corporate benchmarks.</li>
<li><strong>Reporting & performance monitoring</strong><br>
Deliver regular revenue performance reports to the general manager, director of revenue and regional leadership;<br>
Monitor and analyze key KPIs including RevPAR, ADR, occupancy, GOP;<br>
Translate data into strategic insights to drive informed decision-making.</li>
<li><strong>Team leadership & development</strong><br>
Lead, mentor, and develop the revenue and reservations team to achieve high-performance standards;<br>
Foster a strong data-driven and analytical culture within the department, promoting continuous improvement and commercial excellence.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Bachelor’s degree in hospitality, business, finance, or related field (master’s preferred);</li>
<li>Strong knowledge of luxury hospitality market dynamics (leisure, MICE, corporate, wholesale);</li>
<li>Expertise in forecasting, pricing strategy, yield management, and distribution optimization;</li>
<li>Deep working knowledge of Accor distribution systems (TARS, Opera PMS and Accor-approved RMS platforms like IDeaS);</li>
<li>Analytical mindset with excellent attention to detail;</li>
<li>Strong communication, presentation, and cross-department collaboration skills;</li>
<li>Strategic thinker with hands-on execution capability;</li>
<li>Fluency in English;</li>
<li>Proven leadership experience in managing and developing high-performing teams, specifically spanning both revenue and reservations functions;</li>
<li>Familiarity with restaurant revenue management (RRM) principles, metrics (e.g., RevPASH, meal duration, seat occupancy optimization), and F&B reservation platforms (e.g., SevenRooms, OpenTable, Dineplan);</li>
<li>Proven track record and strong understanding of revenue management principles;</li>
<li>Confident and articulate communication, presenting data, negotiation and relationship building;</li>
<li>Proficient in establishing and nurturing effective working connections across all organisational levels;</li>
<li>Challenge and influence strategy and identify new opportunities;</li>
<li>Skilled in inspiring, educating, and instilling a revenue-focused ethos within the hotel.</li>
</ul></p><p></p>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>Support the Commercial Property Management function by overseeing the operational, financial, and community performance of the commercial office portfolio. The role is responsible for managing tenant relationships, service charge administration, asset enhancement initiatives, and day-to-day property operations while ensuring compliance with lease obligations, landlord requirements, and statutory regulations. The position plays a key role in maximizing occupancy, enhancing tenant satisfaction and retention, improving operational efficiency, and collaborating with Leasing, Facilities Management, Finance, and Development teams to optimize long-term asset performance and value.</p>
<h4>What you will do</h4>
<ul>
<li>Manage the operational and commercial performance of the office portfolio to maximize occupancy, tenant retention, and long-term asset value.</li>
<li>Build and maintain strong relationships with tenants, owners, consultants, contractors, and internal stakeholders to deliver a high-quality tenant experience.</li>
<li>Lead tenant engagement initiatives, resolve escalations, and implement community programs that enhance customer satisfaction and retention.</li>
<li>Identify, develop, and deliver asset enhancement initiatives that improve operational efficiency, sustainability, tenant experience, and overall asset performance.</li>
<li>Oversee service charge budgeting, financial reporting, cost recovery, and cost optimization initiatives in collaboration with Finance and relevant stakeholders.</li>
<li>Coordinate with Facilities Management and Operations teams to ensure effective maintenance, service delivery, contractor performance, and business continuity.</li>
<li>Oversee tenant fit-out approvals, technical reviews, and project execution, ensuring compliance with landlord standards, lease obligations, and statutory requirements.</li>
<li>Monitor property performance, operational KPIs, budgets, and tenant satisfaction metrics, preparing regular reports and recommending continuous improvement initiatives.</li>
<li>Lead, coach, and develop the property management team, fostering a culture of accountability, operational excellence, and customer-centric service delivery.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>10+ years of experience in Commercial Property Management, Asset Management, Facilities Management, Real Estate Operations, or Mixed-Use Developments, with at least 3 years in a leadership role.</li>
<li>Proven experience managing commercial office portfolios, including tenant relationship management, service charge administration, and operational governance.</li>
<li>Strong understanding of commercial building systems, MEP infrastructure, property operations, fit-out coordination, and asset management principles.</li>
<li>Demonstrated experience delivering asset enhancement initiatives, operational improvements, and value creation programs that enhance tenant satisfaction and long-term asset performance.</li>
<li>Experience managing service charge budgets, financial performance, reporting, and cost optimization initiatives.</li>
<li>Strong stakeholder management skills with the ability to collaborate effectively with tenants, owners, consultants, contractors, Leasing, Facilities Management, Finance, and Operations teams.</li>
<li>Excellent communication, leadership, organizational, and analytical skills, with the ability to manage multiple priorities in a fast-paced environment.</li>
<li>Proficiency in Microsoft Office applications and property management or reporting systems, with strong data analysis and reporting capabilities.</li>
</ul>
<h4>What equips you for the role</h4>
<ul>
<li>Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related Engineering discipline.</li>
<li>Professional certifications in Property Management, Facilities Management, Asset Management, or Project Management are considered an advantage.</li>
<li>Strong knowledge of commercial property governance, MEP operations, service charge management, fit-out processes, and asset enhancement strategies.</li>
<li>Good understanding of local regulations, health & safety requirements, and statutory compliance for commercial properties.</li>
<li>Demonstrated ability to lead high-performing teams, influence stakeholders, and drive operational excellence.</li>
<li>Excellent command of English, both written and spoken.</li>
<li>High level of professionalism, integrity, ethical conduct, and commitment to maintaining community standards.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>
<p><h4>About the company</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>Provide high-level executive, administrative, and clerical support to the Managing Director, ensuring the efficient operation of the office and effective management of day-to-day activities. The role requires handling confidential information with discretion, interacting with senior stakeholders, and supporting key business initiatives through coordination, communication management, report preparation, and project support.</p>
<h4>What you will do</h4>
<strong>Executive & technical support</strong><br>
<li>Prepare high-quality executive presentations, reports, dashboards, and other business materials as requested by the Managing Director.</li>
<li>Support the tracking of key initiatives, action plans, and management updates.</li>
<li>Ensure all reports and presentations are accurate, professional, and delivered within agreed timelines.</li>
<strong>Calendar & meeting management</strong><br>
<li>Manage and maintain the Managing Director’s calendar, appointments, and daily schedule.</li>
<li>Coordinate meetings, prepare agendas, and ensure all required materials are available in advance.</li>
<li>Attend meetings as required, record minutes, and follow up on action items.</li>
<li>Ensure agendas are distributed at least 24 hours before meetings and minutes are circulated within 24 hours after meetings.</li>
<strong>Executive administration</strong><br>
<li>Serve as the primary point of contact for the Managing Director, liaising with internal and external stakeholders.</li>
<li>Draft and prepare correspondence, reports, presentations, meeting materials, and other business documents.</li>
<li>Screen and manage calls, inquiries, and requests, ensuring timely and professional responses.</li>
<li>Handle confidential and sensitive matters with the highest level of discretion and professionalism.</li>
<strong>Travel & expense management</strong><br>
<li>Coordinate domestic and international travel arrangements, including flights, accommodation, visas, transportation, and related documentation.</li>
<li>Ensure all travel plans align with business needs and company travel policies.</li>
<li>Prepare and process travel expense claims and reimbursements accurately and on time.</li>
<li>Identify cost-effective travel solutions while maintaining efficiency and convenience.</li>
<strong>Office & resource management</strong><br>
<li>Oversee the upkeep of the Managing Director’s office and ensure all equipment and facilities are fully operational.</li>
<li>Manage office supplies, stationery, and refreshments, maintaining adequate stock levels while controlling costs.</li>
<li>Coordinate maintenance requests and office support services as required.</li>
<strong>Document management & communication</strong><br>
<li>Maintain organized filing systems, records, and document-tracking processes.</li>
<li>Coordinate incoming and outgoing correspondence, ensuring timely distribution and follow-up.</li>
<li>Prepare routine communications and responses on behalf of the Managing Director when required.</li>
<li>Ensure all documentation is accurately maintained, readily accessible, and handled confidentially.</li>
<h4>Required skills to be successful</h4>
<li>7+ years of experience in executive administration, with at least 5 years supporting senior management as a Personal Assistant, Executive Assistant, or Executive Secretary in a large organization and fast-paced environment.</li>
<li>Excellent verbal communication and interpersonal skills, with the ability to interact effectively with senior stakeholders and handle confidential information with discretion.</li>
<li>Strong written communication skills, including the ability to prepare reports, presentations, correspondence, meeting minutes, and business documentation to a high professional standard.</li>
<li>Excellent organizational and time management skills, with the ability to manage multiple priorities, coordinate schedules, and meet tight deadlines.</li>
<li>Strong administrative and coordination skills, with a proactive approach to problem-solving and task management.</li>
<li>Advanced proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.</li>
<li>High level of attention to detail and accuracy in managing documentation, communications, and executive schedules.</li>
<li>Ability to work independently while maintaining strong collaboration with internal and external stakeholders.</li>
<h4>What equips you for the role</h4>
<li>Bachelor’s degree is required.</li>
<li>Previous experience supporting C-level executives, Managing Directors, or senior leadership teams is highly preferred.</li>
<li>Demonstrated ability to work in a confidential environment while exercising sound judgment and professionalism.</li>
<li>Strong business acumen and understanding of corporate office operations.</li>
<li>Excellent command of English, both written and spoken.</li>
<li>Strong communication, stakeholder management, and teamwork capabilities.</li>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us. AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>
<p><h4>Description</h4>
<p>DAR Engineering, a leading design and engineering consulting organization in Saudi Arabia engaged in power generation, electrical transmission and distribution, health care, and high-rise buildings.</p>
<h4>About the job</h4>
<p>We are looking for a proactive and experienced team lead / senior primary design engineer to join our high-performing team. In this leadership role, you will be responsible for leading the design and engineering of high-voltage substations, ensuring technical excellence across primary electrical systems throughout all project phases.</p>
<p>You will lead project activities, coordinate with multidisciplinary teams, provide technical guidance to engineers, and ensure the successful delivery of high-quality engineering solutions in transmission and distribution (T&D) projects while maintaining compliance with international standards and client requirements.</p>
<h4>Key responsibilities / deliverables</h4>
<ul>
<li>Lead the design and engineering of LV/MV/HV/EHV substations from conceptual and detailed design through to IFC (Issued for Construction) stage.</li>
<li>Develop, review, and approve primary engineering deliverables including general arrangement (GA) drawings, equipment layouts, sections and elevations, busbar layouts, grounding and lightning protection layouts, cable trench layouts, conduit layouts, and bill of materials (BOM).</li>
<li>Perform and validate engineering calculations including electrical clearances, busbar sizing, conductor sizing, equipment loading, grounding system calculations, lightning protection studies, and cable sizing.</li>
<li>Ensure compliance with applicable international and regional standards such as IEC, IEEE, NEC, SASO, SEC, and client specifications.</li>
<li>Coordinate multidisciplinary interfaces with protection and control, civil, structural, mechanical, telecommunications, and construction engineering teams.</li>
<li>Review and approve vendor documentation, equipment drawings, technical submittals, and material specifications to ensure alignment with project requirements.</li>
<li>Provide technical leadership and engineering support during procurement, installation, testing, commissioning, and project close-out phases.</li>
<li>Lead technical discussions with clients, consultants, vendors, and utility representatives throughout project execution.</li>
<li>Mentor, coach, and support junior engineers while promoting engineering best practices, quality standards, and continuous improvement.</li>
</ul>
<h4>Qualifications and experience</h4>
<ul>
<li>Bachelor's degree in electrical engineering, preferably with a specialization in power systems or high voltage engineering.</li>
<li>Minimum of 7 years of progressive experience in T&D projects, with a strong background in primary substation design and demonstrated leadership experience.</li>
<li>Proven expertise in the design of AIS and GIS substations across LV/MV/HV/EHV voltage levels.</li>
<li>Strong knowledge of primary equipment including power transformers, circuit breakers, disconnectors, earthing switches, instrument transformers (CTs and VTs), surge arresters, busbars, insulators, capacitor banks, reactors, and associated equipment.</li>
<li>Solid knowledge of applicable standards (IEC, IEEE, BS) and familiarity with regional regulations (e.g., Saudi standards).</li>
<li>Strong analytical and problem-solving capabilities with the ability to manage and resolve complex technical challenges independently.</li>
<li>Excellent communication and interpersonal skills, with experience leading engineering teams and interfacing with clients, contractors, vendors, and internal stakeholders.</li>
<li>Results-oriented mindset and a commitment to delivering excellence in engineering and project execution.</li>
</ul>
<h4>Language proficiency requirements</h4>
<p>Proficiency in English (spoken and written) is required.</p>
<h4>Knowledge and functional competencies</h4>
<ul>
<li>Strong knowledge of primary substation engineering principles, equipment specifications, engineering calculations, and design optimization techniques.</li>
<li>Familiarity with international utility standards, project execution methodologies, and engineering quality management systems.</li>
<li>Excellent analytical, problem-solving, and decision-making skills.</li>
<li>Ability to work under pressure, manage multiple projects, prioritize competing tasks, and meet project deadlines.</li>
<li>Strong communication, leadership, and teamwork skills to effectively collaborate with multidisciplinary teams and stakeholders.</li>
</ul>
<h4>Why join DAR Engineering?</h4>
<p>At DAR Engineering, we believe that great projects are delivered by exceptional people. That's why we are committed to creating an environment where talent thrives, ideas are valued, and careers grow.</p>
<p><strong>Competitive rewards and benefits</strong><br>
Enjoy an attractive compensation package, comprehensive benefits, and recognition that reflects your expertise and contributions.</p>
<p><strong>Continuous learning and career growth</strong><br>
We invest in your future through professional development programs, hands-on project exposure, mentorship opportunities, and clear career progression pathways.</p>
<p><strong>Collaborative and diverse workplace</strong><br>
Work alongside highly skilled professionals from diverse backgrounds, cultures, and disciplines, united by a shared commitment to excellence and innovation.</p>
<p><strong>Positive culture and inspiring environment</strong><br>
Be part of a dynamic workplace where teamwork, respect, and positive energy drive success, and where every employee contributes to shaping our future.</p>
<h4>About DAR Engineering</h4>
<p>DAR Engineering is a premier multidisciplinary consultancy delivering world-class solutions in architecture, engineering, design, project management, construction management, and planning services. With a strong presence across diverse sectors, we partner with governments, international organizations, and leading private-sector clients to transform ambitious visions into successful realities.</p>
<p>Driven by innovation, technical excellence, and a commitment to sustainable development, our teams combine global expertise with local insight to create impactful projects that shape communities and improve lives.</p>
<h4>Equal opportunity commitment</h4>
<p>DAR Engineering is proud to be an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive workplace where all employees are respected, valued, and empowered to succeed. Employment decisions are based on qualifications, merits, and business needs.</p>
<p>We appreciate your interest in joining DAR Engineering. While only shortlisted candidates will be contacted, we encourage you to stay connected and explore future opportunities with us as we continue building a better future together.</p></p><p></p>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enable the organization to continue to grow and expand, responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>Responsible for developing and implementing customer-centric strategies that enhance satisfaction, engagement, loyalty, and retention across the entire customer lifecycle. The role drives service excellence and community engagement initiatives across CFC’s real estate portfolio, ensuring the consistent delivery of seamless, high-quality experiences across all customer touchpoints. By leveraging customer insights, feedback, and performance data, the role identifies opportunities for continuous improvement, strengthens customer relationships, and fosters a culture of customer centricity that supports CFC’s brand promise, enhances asset value, and drives long-term business success.</p>
<h4>What you will do</h4>
<strong>Customer lifecycle & journey management</strong><br>
<li>Develop and implement customer lifecycle strategies to enhance satisfaction, loyalty, retention, and advocacy across all asset classes.</li>
<li>Map, monitor, and continuously improve customer journeys to ensure a seamless experience across all touchpoints.</li>
<li>Identify opportunities to strengthen customer engagement and long-term relationship management.</li>
<strong>Service operations & excellence</strong><br>
<li>Oversee all customer-facing channels, including the call center, digital platforms, and service touchpoints.</li>
<li>Ensure compliance with service standards, SLAs, and quality assurance requirements.</li>
<li>Drive service excellence initiatives to improve responsiveness, efficiency, and overall customer satisfaction.</li>
<strong>Feedback & continuous improvement</strong><br>
<li>Design and manage customer feedback mechanisms, including surveys, reviews, focus groups, and direct customer interactions.</li>
<li>Analyze customer insights and trends to identify improvement opportunities and address recurring issues.</li>
<li>Collaborate with internal stakeholders to implement customer-driven enhancements across the business.</li>
<strong>Community engagement & brand affinity</strong><br>
<li>Develop and execute community engagement programs, events, and initiatives that strengthen customer relationships and foster a sense of belonging.</li>
<li>Support the delivery of internal communications and customer engagement campaigns across communities.</li>
<li>Drive initiatives that enhance brand perception, customer loyalty, and community participation.</li>
<strong>Team leadership & development</strong><br>
<li>Lead, coach, and develop the Customer Experience team to ensure high levels of performance and engagement.</li>
<li>Establish clear objectives, monitor performance, and provide ongoing feedback and development opportunities.</li>
<li>Foster a customer-centric culture and ensure alignment with organizational values and business objectives.</li>
<h4>Required skills to be successful</h4>
<p>10+ years of experience in customer experience, customer service, community management, or related fields, with at least 3 years in a leadership role.</p>
<p>Proven experience in customer journey design and management, service excellence, call center operations, and customer engagement initiatives.</p>
<p>Strong analytical and problem-solving skills, with the ability to leverage customer insights and data to drive continuous improvement.</p>
<p>Excellent communication, presentation, and stakeholder management skills, with the ability to influence cross-functional teams and senior leadership.</p>
<p>Proven ability to lead customer experience transformation initiatives, manage change, and embed a customer-centric culture across the organization.</p>
<p>Strong project management and organizational skills, with the ability to manage multiple priorities and deliver results in a fast-paced environment.</p>
<p>Experience within the real estate, mixed-use development, hospitality, or community management sectors is highly preferred.</p>
<p>Proficiency in customer experience platforms, CRM systems, Microsoft Office applications, and customer analytics tools.</p>
<h4>What equips you for the role</h4>
<p>Bachelor’s degree in business administration, marketing, communications, or a related field.</p>
<p>Professional certifications in customer experience (CX), customer service, CRM, or related disciplines are considered an advantage.</p>
<p>Strong understanding of customer lifecycle management, service operations, customer feedback frameworks, and experience measurement methodologies.</p>
<p>Demonstrated ability to drive customer satisfaction, loyalty, retention, and brand advocacy initiatives.</p>
<p>Excellent command of English, both written and spoken.</p>
<p>Strong customer centricity, strategic thinking, influencing, change management, and stakeholder engagement capabilities.</p>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational, and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement, and construction of mega-projects to the leasing, operation, and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services, and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large-scale mixed-use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>
<p><h4>About the job</h4>
<p>We are looking for a proactive and experienced team lead / senior protection engineer (secondary design) to join our high-performing team. In this leadership role, you will be responsible for leading the design, review, and implementation of substation protection and control systems for transmission and distribution projects across various voltage levels.</p>
<p>You will lead project activities, coordinate with multidisciplinary teams, provide technical guidance to engineers, and ensure the successful delivery of high-quality engineering solutions while maintaining compliance with international standards, utility requirements, and project specifications.</p>
<h4>Key responsibilities / deliverables</h4>
<ul>
<li>Lead the design and engineering of LV / MV / HV / EHV substation secondary systems from conceptual and detailed design through to IFC (issued for construction) stage.</li>
<li>Develop, review, and approve detailed engineering deliverables including protection philosophies, protection schemes, relay settings philosophies, single-line diagrams, AC / DC schematics, wiring diagrams, cable schedules, interconnection diagrams, panel layouts, marshalling kiosk drawings, and bill of materials (BOM).</li>
<li>Perform and validate engineering calculations related to protection and control systems, including CT / VT sizing, relay coordination studies, fault calculations, cable sizing, battery sizing, DC load calculations, and auxiliary power system calculations.</li>
<li>Lead the development and review of protection schemes for transmission lines, power transformers, busbars, reactors, capacitor banks, generators, motors, and distribution feeders.</li>
<li>Ensure compliance with applicable international standards such as IEC, IEEE, SEC, and client specifications.</li>
<li>Coordinate multidisciplinary interfaces with primary design, civil, structural, telecommunications, SCADA, automation, and construction engineering teams.</li>
<li>Review and approve vendor documentation, relay configuration files, control and protection panel drawings, technical submittals, and equipment specifications.</li>
<li>Lead technical discussions with clients, consultants, vendors, utilities, and project stakeholders throughout project execution.</li>
<li>Support the integration of protection and control systems with SCADA, RTU, SAS, IEC 61850 communication networks, and digital substation solutions.</li>
<li>Mentor, coach, and support junior engineers while promoting engineering best practices, quality standards, and continuous improvement.</li>
<li>Stay current with emerging technologies, digital substations, IEC 61850 applications, numerical relays, and international standards related to protection and control engineering.</li>
</ul>
<h4>Qualifications and experience</h4>
<ul>
<li>Bachelor's degree in electrical engineering, preferably with a specialization in power systems or protection & control engineering.</li>
<li>Minimum of 7 years of progressive experience in transmission & distribution (T&D) projects, with a strong background in protection and control system design and demonstrated leadership experience.</li>
<li>Proven expertise in protection and control design for AIS and GIS substations across LV / MV / HV / EHV voltage levels.</li>
<li>Strong knowledge of protection schemes for transmission lines, transformers, busbars, feeders, capacitor banks, reactors, and generators.</li>
<li>Solid knowledge of applicable standards (IEC, IEEE, BS) and familiarity with regional regulations (e.g., Saudi standards).</li>
<li>Proficiency in engineering software and tools such as AutoCAD, ETAP, DIgSILENT or equivalent. Experience with relay setting and configuration software is highly desirable.</li>
<li>Strong analytical and problem-solving capabilities with the ability to manage and resolve complex technical challenges independently.</li>
<li>Excellent communication and interpersonal skills, with experience leading engineering teams and interfacing with clients, contractors, vendors, and internal stakeholders.</li>
<li>Results-oriented mindset and a commitment to delivering excellence in engineering and project execution.</li>
</ul>
<h4>Language proficiency requirements</h4>
<p>Proficiency in English (spoken and written) is required.</p>
<h4>Knowledge and functional competencies</h4>
<ul>
<li>Strong knowledge of protection and control engineering principles, relay coordination studies, fault analysis, and substation automation systems.</li>
<li>Strong understanding of IEC 61850 architecture, communication protocols, digital substations, and cybersecurity considerations for protection systems.</li>
<li>Familiarity with international utility standards, project execution methodologies, and engineering quality management systems.</li>
<li>Excellent analytical, problem-solving, and decision-making skills.</li>
<li>Ability to work under pressure, manage multiple projects, prioritize competing tasks, and meet project deadlines.</li>
<li>Strong communication, leadership, and teamwork skills to effectively collaborate with multidisciplinary teams and stakeholders.</li>
</ul>
<h4>Why join DAR Engineering?</h4>
<ul>
<li><strong>Competitive rewards & benefits</strong><br>Enjoy an attractive compensation package, comprehensive benefits, and recognition that reflects your expertise and contributions.</li>
<li><strong>Continuous learning & career growth</strong><br>We invest in your future through professional development programs, hands-on project exposure, mentorship opportunities, and clear career progression pathways.</li>
<li><strong>Collaborative & diverse workplace</strong><br>Work alongside highly skilled professionals from diverse backgrounds, cultures, and disciplines, united by a shared commitment to excellence and innovation.</li>
<li><strong>Positive culture & inspiring environment</strong><br>Be part of a dynamic workplace where teamwork, respect, and positive energy drive success, and where every employee contributes to shaping our future.</li>
</ul>
<h4>About DAR Engineering</h4>
<p>DAR Engineering is a premier multidisciplinary consultancy delivering world-class solutions in architecture, engineering, design, project management, construction management, and planning services. With a strong presence across diverse sectors, we partner with governments, international organizations, and leading private-sector clients to transform ambitious visions into successful realities.</p>
<p>Driven by innovation, technical excellence, and a commitment to sustainable development, our teams combine global expertise with local insight to create impactful projects that shape communities and improve lives.</p>
<h4>Equal opportunity commitment</h4>
<p>DAR Engineering is proud to be an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive workplace where all employees are respected, valued, and empowered to succeed. Employment decisions are based on qualifications, merits, and business needs.</p>
<p>We appreciate your interest in joining DAR Engineering. While only shortlisted candidates will be contacted, we encourage you to stay connected and explore future opportunities with us as we continue building a better future together.</p></p><p></p>
<p><h4>Who we are</h4>
<p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking an experienced full stack engineer with strong Java expertise and modern front-end capabilities to design, build and deliver scalable enterprise applications. This role involves owning medium-to-large features end-to-end, contributing to system architecture, and supporting team excellence through code quality, collaboration, and continuous improvement.</p>
<h4>What you’ll do</h4>
<ul>
<li>Own feature delivery end-to-end – lead technical design, development, and implementation of medium-to-large features, ensuring alignment with architecture and requirements.</li>
<li>Develop high-quality, scalable applications using Java, Spring Boot, React, Node.js, and related technologies within a microservices environment.</li>
<li>Review and improve code quality by conducting structured code reviews, ensuring adherence to standards, security practices, and clean architecture principles.</li>
<li>Troubleshoot and resolve defects reported by customers or testing teams, ensuring minimal disruption and continuous service improvement.</li>
<li>Implement testing practices including unit testing and supporting automation to ensure reliable and maintainable software.</li>
<li>Drive continuous improvement by creating reusable components, automation tools, and templates that enhance productivity and consistency.</li>
<li>Collaborate on system design and platform optimization while considering infrastructure constraints, scalability, and performance.</li>
<li>Support team growth and capability building by contributing to hiring processes and sharing knowledge across the team.</li>
<li>Maintain clear technical documentation to support maintainability and knowledge transfer.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>4+ years of experience in full stack development.</li>
<li>Bachelor’s degree in computer science, engineering, or a related field.</li>
<li>Strong proficiency in Java, Spring/Spring Boot.</li>
<li>Experience with microservices, APIs, and enterprise-grade system design.</li>
<li>Good experience in React and Next.js.</li>
<li>Knowledge of AWS, Docker, Kubernetes, and CI/CD practices.</li>
<li>Familiarity with databases (Oracle, MySQL, MongoDB) and caching solutions such as Redis.</li>
<li>Understanding of security best practices and code quality tools (e.g., SonarQube).</li>
<li>Exposure to clean architecture or domain-driven design approaches.</li>
<li>Strong problem-solving, analytical, and communication skills.</li>
<li>Ability to work both independently and collaboratively, demonstrating accountability and adaptability.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Opportunities to work on large-scale, enterprise-level systems within a global organisation.</li>
<li>Exposure to modern technologies and cloud-native architectures.</li>
<li>A collaborative and supportive team environment focused on continuous improvement.</li>
<li>Participation in technical decision-making and feature ownership.</li>
<li>Career progression opportunities aligned with internal mobility policies.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced microservices architecture and distributed systems design.</li>
<li>Cloud engineering practices using AWS and container orchestration tools.</li>
<li>DevOps and CI/CD pipeline optimization.</li>
<li>Code quality, automation, and engineering productivity enhancements.</li>
<li>Scalable front-end and back-end integration patterns.</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<p><h4>Who we are</h4>
<p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a senior software developer to join the web applications team, focusing on front-end development for digital channels. The role centres on building scalable, high-performing web applications, enhancing portal performance and SEO, and collaborating closely with business stakeholders to define and deliver new features. This opportunity is ideal for individuals with strong expertise in modern JavaScript frameworks and a passion for continuous improvement and innovation.</p>
<h4>What you’ll do</h4>
<ul>
<li>Develop and maintain front-end components using modern frameworks such as React.js and Next.js</li>
<li>Translate business requirements into technical solutions in collaboration with cross-functional stakeholders</li>
<li>Perform analysis, coding, unit testing, regression testing, and implementation of new features</li>
<li>Design and document high-level and low-level technical solutions (HLDs and LLDs)</li>
<li>Ensure timely delivery of projects aligned with organisational specifications and quality standards</li>
<li>Support production deployments and provide real-time issue resolution during testing phases</li>
<li>Optimise application performance, scalability, and SEO outcomes</li>
<li>Contribute to Agile and DevOps delivery processes (Scrum, Kanban)</li>
<li>Communicate technical concepts clearly to both technical and non-technical audiences</li>
<li>Drive continuous improvement, automation, and adoption of evolving industry technologies</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>A degree in computer science, engineering, or a related discipline</li>
<li>4–6 years of experience in full lifecycle enterprise software development</li>
<li>Strong expertise in modern front-end development, particularly React.js, Next.js, and JavaScript/TypeScript</li>
<li>Experience working with GraphQL and RESTful APIs, including API design principles</li>
<li>Solid understanding of frontend architecture, performance optimisation, and scalable component-based systems</li>
<li>Familiarity with Node.js ecosystems and frontend build tools</li>
<li>Experience with static site generation frameworks (e.g. Gatsby)</li>
<li>Knowledge of CI/CD pipelines and tools such as Jenkins, GoCD, or GitHub Actions</li>
<li>Proficiency with version control systems (Git) and collaborative development practices</li>
<li>Experience working in Agile/DevOps cross-functional teams</li>
<li>Strong analytical thinking, problem-solving, and communication skills</li>
<li>Exposure to issue tracking tools such as Jira or Trello</li>
<li>Desirable: familiarity with container technologies (e.g. Docker) and basic network concepts</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Opportunity to work on large-scale digital platforms within a global technology environment</li>
<li>Exposure to modern frameworks, tools, and enterprise-grade architectures</li>
<li>Collaborative and inclusive team culture within Agile and DevOps environments</li>
<li>Opportunities for continuous learning and professional development</li>
<li>Experience working with diverse stakeholders across business and technology teams</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced front-end engineering and architecture design</li>
<li>Performance optimisation and SEO strategies for large-scale platforms</li>
<li>End-to-end Agile and DevOps delivery practices</li>
<li>Stakeholder communication and translating business needs into technical outcomes</li>
<li>Continuous improvement techniques, automation, and emerging technology adoption</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<p><h4>Who we are</h4>
<p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking an experienced Backend Technical Lead to guide software development initiatives from early planning through to successful production delivery. This role focuses on designing scalable backend solutions, ensuring alignment with business requirements, and supporting engineering teams through technical leadership and coaching, while maintaining high standards of quality and performance.</p>
<h4>What you’ll do</h4>
<ul>
<li>Lead the technical design of backend applications, ensuring alignment with business and customer needs</li>
<li>Guide implementation of business requirements based on approved design documentation</li>
<li>Provide clear and structured reporting on delivery progress, risks, and recommendations</li>
<li>Coach and support development teams with technical guidance and problem-solving approaches</li>
<li>Select appropriate technologies, tools, and architectural patterns for solutions</li>
<li>Manage multiple projects and ensure effective prioritisation of workstreams</li>
<li>Conduct code reviews, enforce coding standards, and ensure high-quality deliverables</li>
<li>Ensure thorough unit testing, documentation, and maintainability of developed solutions</li>
<li>Contribute to and own technical estimations across project phases, including RFPs</li>
<li>Foster collaboration, ensuring tasks are aligned with team members’ capabilities</li>
<li>Drive continuous improvement through innovation and implementation of new ideas</li>
<li>Support production systems, ensuring adherence to KPIs and service level requirements</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>Strong experience in backend software development with expertise in Java and Spring ecosystem (Spring Boot, Spring Cloud, Spring Security, etc.)</li>
<li>Solid understanding of microservices architecture, SOA, and design patterns</li>
<li>Proficient in REST APIs, SOAP services, and integration approaches</li>
<li>Familiarity with databases including relational, NoSQL (e.g., MongoDB), and caching tools such as Redis</li>
<li>Hands-on knowledge of modern development tools including Git, Maven, Gradle, Docker, and Kubernetes</li>
<li>Experience with cloud technologies, particularly AWS</li>
<li>Strong understanding of testing practices including unit testing, integration testing, and BDD</li>
<li>Knowledge of messaging and streaming technologies such as Kafka</li>
<li>Able to perform effective troubleshooting and performance tuning</li>
<li>Excellent communication skills with the ability to explain technical concepts clearly</li>
<li>Demonstrates accountability, adaptability, and a proactive approach to problem-solving</li>
<li>Relevant degree in Computer Science, Engineering, or equivalent</li>
<li>Approximately 5+ years of relevant professional experience</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Opportunity to lead complex, large-scale backend projects across global markets</li>
<li>Exposure to modern technologies, cloud-native architectures, and enterprise-level systems</li>
<li>Collaborative work environment focused on continuous learning and innovation</li>
<li>Opportunity to influence technical strategy and best practices</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced system design and architecture for scalable backend applications</li>
<li>Leadership and coaching skills within high-performing technical teams</li>
<li>Deep expertise in cloud-native development and microservices ecosystems</li>
<li>Enhanced stakeholder communication and technical decision-making capabilities</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<p><h4>Join us</h4>
<p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p>
<h4>Role purpose</h4>
<p>Digital transformation is a journey, not a one-off event. It needs to be nurtured and grown by talented people who experiment, fail fast, innovate, and fight ambiguity in place to shape our digital future.</p>
<p>So, we are looking for an experienced and passionate Tech Lead to drive the design, development, and delivery of scalable digital solutions that serve millions of customers.</p>
<p>As a Tech Lead, you will combine technical excellence, engineering leadership, and strategic thinking to guide a high-performing agile team. You will work closely with Product Owners, Solution Architects, Engineering Managers, and business stakeholders to transform business requirements into reliable, secure, and scalable digital products.</p>
<p>This is a hands-on leadership role where you will lead by example, contribute to architecture and development, mentor engineers, and help shape the future of Vodafone's digital platforms.</p>
<h4>Role responsibilities</h4>
<p><strong>Technical leadership</strong></p>
<ul>
<li>Help the team plan, prioritize, and make the right trade-offs, ensuring business goals are achieved while also realizing your long-term technical vision.</li>
<li>Lead the technical design and delivery of digital products and services.</li>
<li>Define scalable, resilient, and secure software architectures.</li>
<li>Drive technical decision-making and establish engineering best practices.</li>
<li>Review solution designs and ensure alignment with enterprise architecture standards.</li>
<li>Lead technical estimations, planning activities, and delivery execution.</li>
<li>Collaboration: communicate your views both when specifying new features with stakeholders and while providing technical mentorship to your colleagues.</li>
</ul>
<p><strong>Software engineering</strong></p>
<ul>
<li>Participate in hands-on development of critical platform components.</li>
<li>Design and develop high-performance microservices and APIs.</li>
<li>Ensure software quality through code reviews, automated testing, and engineering standards.</li>
<li>Optimize applications for scalability, performance, availability, and security.</li>
<li>Drive adoption of modern software engineering practices and emerging technologies.</li>
</ul>
<p><strong>Team leadership & mentorship</strong></p>
<ul>
<li>Mentor and invest in your people. Through real conversations, honest feedback, and hands-on coaching, you help them grow faster than they would anywhere else.</li>
<li>Foster a culture of ownership, accountability, collaboration, and continuous learning.</li>
<li>Lead technical discussions, design reviews, and knowledge-sharing sessions.</li>
</ul>
<p><strong>Product & stakeholder collaboration</strong></p>
<ul>
<li>Partner with Product Owners and business stakeholders to understand requirements and define technical solutions.</li>
<li>Translate business objectives into technical roadmaps and actionable engineering plans.</li>
<li>Balance short-term delivery goals with long-term platform sustainability.</li>
<li>Drive roadmap discussions and provide technical guidance during product planning.</li>
</ul>
<p><strong>Innovation & AI enablement</strong></p>
<ul>
<li>Evaluate emerging technologies and recommend innovative solutions.</li>
<li>Explore opportunities to leverage AI, automation, and intelligent systems within digital products.</li>
<li>Collaborate with stakeholders to align AI-driven solutions with business objectives.</li>
</ul>
<h4>Competencies and qualifications</h4>
<ul>
<li>Bachelor's or master’s degree in computer science, computer engineering, information technology, artificial intelligence, or a related field.</li>
<li>7+ years of software engineering experience with strong backend development expertise.</li>
<li>2+ years of experience leading technical teams, projects, or major initiatives.</li>
<li>Proven experience designing and delivering enterprise-scale software solutions.</li>
<li>Strong analytical, problem-solving, and decision-making skills.</li>
<li>Experience working within Agile/Scrum environments.</li>
<li>Excellent communication and stakeholder management capabilities.</li>
<li>Product-oriented mindset with a focus on delivering business value through technology.</li>
</ul>
<p><strong>Our tech:</strong> Java 21/25 (Spring 6 with Spring Boot 3.5, Hibernate), Maven, Kong, Keycloak, RabbitMQ, Kafka, Oracle DB, Redis, Elastic ELK, Git, Docker, AWS, Azure, Helm, Kubernetes, Jenkins, OpenShift, Python 3.x.</p>
<h4>Not a perfect fit?</h4>
<p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p>
<h4>Who we are</h4>
<p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live, and we protect the planet, whilst helping our customers do the same.</p>
<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds, and cultures. We're committed to increasing diversity, ensuring equal representation, and making Vodafone a place everyone feels safe, valued, and included.</p>
<p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p>
<p>Together we can.</p></p><p></p>
<p><h4>Join us</h4>
<p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p>
<h4>Role purpose</h4>
<p>Design, plan, deploy and manage network infrastructure, including switches, routers, and wireless systems, to ensure seamless connectivity.</p>
<h4>Key accountabilities</h4>
<ul>
<li>Develop, implement and maintain network policies, standards and procedures in alignment with industry best practices and compliance requirements for the customers.</li>
<li>Design and implement LAN, WAN, SD-WAN, and data center networks.</li>
<li>Configure and support routing, switching, wireless, and VPN solutions.</li>
<li>Define standards and requirements to manage and monitor network performance and resolve incidents.</li>
<li>Support network security integration with firewalls and other security solutions.</li>
<li>Maintain network documentation and diagrams.</li>
<li>Ensure compliance with network security and operational standards.</li>
<li>Configure and install network hardware and software.</li>
<li>Troubleshoot connectivity issues and monitor network performance.</li>
<li>Perform regular maintenance and firmware updates on network devices.</li>
</ul>
<h4>Project management</h4>
<ul>
<li>Ability to manage other partners and provide advice and recommendations to ensure projects are delivered with required quality.</li>
<li>Proactively identify opportunities for continuous improvement in service delivery processes.</li>
<li>Ensure that networking solutions adhere to regulatory requirements, industry standards, and organizational policies.</li>
<li>Identify and mitigate risks throughout the delivery lifecycle.</li>
</ul>
<h4>Stakeholder management</h4>
<ul>
<li>Collaborate with internal teams and customer teams to ensure relations and teamwork is achieved.</li>
<li>Drive innovation by exploring and adopting cutting-edge networking tools and methodologies.</li>
</ul>
<h4>Risk management</h4>
<ul>
<li>Oversee the establishment and implementation of contingency plans.</li>
<li>Track service performance using key performance indicators (KPIs) and service level agreements (SLAs), providing regular reports to clients and senior management.</li>
<li>Continuously assess security delivery processes and implement improvements to increase efficiency, reduce costs, and enhance customer satisfaction.</li>
<li>Oversee the resolution of service issues and escalate complex problems as needed, ensuring swift resolution and minimal impact on clients.</li>
<li>Identify potential risks to project delivery and implement mitigation strategies to minimize disruption.</li>
<li>Collaborate with other departments (e.g. sales, IT, product development) to introduce innovative solutions and services that add value to clients.</li>
</ul>
<h4>Compliance & auditing</h4>
<ul>
<li>Ensure the networks delivery aligns with the relevant regulations, compliance frameworks and industry standards.</li>
<li>Oversee internal and external security audits to assess compliance and identify areas for improvement.</li>
</ul>
<h4>Core competencies, knowledge and experience</h4>
<ul>
<li>4 to 8 years experience in network solutions and devices implementations.</li>
<li>Bachelor’s degree in computer science, information technology, engineering, or a related field.</li>
<li>Strong communication, interpersonal and presentation skills.</li>
<li>Proven teamwork skills, with the ability to work and influence others.</li>
<li>Excellent command of Arabic and English.</li>
<li>Experience in large-scale networking projects across diverse environments.</li>
<li>Demonstrated expertise in areas such as strong understanding of TCP/IP, routing, and switching.</li>
<li>Ability to troubleshoot complex network issues.</li>
<li>Must have technical or professional qualifications:
<ul>
<li>CCNA / CCNP or equivalent certifications.</li>
<li>Understanding of network security fundamentals.</li>
<li>Experience with Cisco, Fortinet, Juniper, F5, Trend Micro, Huawei, or similar platforms.</li>
<li>Strong understanding of ICT systems integration methodologies.</li>
<li>Relevant certifications such as CISSP, CISM, PMP, or ITIL are highly a nice to have.</li>
</ul>
</li>
<li>Strong knowledge of network and security frameworks and standards (e.g., ISO 27001, NIST CSF, PCI-DSS).</li>
<li>Ability to understand and manage technical concepts and processes, bridging the gap between technical and non-technical stakeholders.</li>
<li>Familiarity with networks technologies and tools.</li>
<li>Knowledge of quality assurance processes and tools to ensure that deliverables meet specified requirements and quality standards.</li>
<li>Experience in managing changes to project scope, schedule, and requirements while minimizing disruption to project progress.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p>
<h4>Who we are</h4>
<p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p>
<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increasing diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p>
<p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to the company’s application adjustments guidance for support.</p>
<p>Together we can.</p></p><p></p>
<p><h4>Join us</h4>
<p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p>
<h4>What you’ll do</h4>
<p>As part of Vodafone Business’s strategic ambition to become the SME Champion, this role plays a pivotal part in enabling the success of small and medium enterprises through value-driven partnerships, ecosystem engagement, and targeted programs. The SME Ecosystem & Partnerships Lead is responsible for designing and executing initiatives that position Vodafone Business as a trusted growth partner for SMEs. This includes leading the development of strategic alliances, managing partner integrations, launching new SME-focused initiatives, and building a strong support network for startups.</p>
<h4>Job profile</h4>
<p><strong>SME partnerships & ecosystem development</strong></p>
<ul>
<li>Identify, evaluate, acquire, and manage strategic partners that complement Vodafone’s SME offerings (e.g., digital solutions, fintech, logistics, e-commerce).</li>
<li>Develop and manage the Engez and broader SME verticals partner ecosystem.</li>
<li>Design partnership frameworks and value propositions that drive mutual growth.</li>
</ul>
<p><strong>Partner integration & experience</strong></p>
<ul>
<li>Lead the end-to-end integration process with partners to ensure a seamless and differentiated customer experience.</li>
<li>Collaborate with internal product, technology, and commercial teams to ensure efficient onboarding and operational execution.</li>
<li>Implement scalable processes and governance models to manage partnerships effectively.</li>
</ul>
<p><strong>SME alliance leadership</strong></p>
<ul>
<li>Design and launch the Vodafone Business SME Alliance, a strategic initiative to create a collaborative platform for SMEs, startups, and ecosystem players.</li>
<li>Define selection criteria and onboarding processes for partners and startups.</li>
<li>Own ongoing engagement strategy including events, thought leadership, co-marketing campaigns, and innovation challenges.</li>
<li>Develop KPIs and performance dashboards to track alliance impact and partner performance.</li>
</ul>
<p><strong>Startups support program</strong></p>
<ul>
<li>Launch and manage the Vodafone Business Startups Support Program, focused on accelerating growth for early-stage businesses.</li>
<li>Partner with incubators, accelerators, and VCs to identify high-potential startups.</li>
<li>Curate a suite of Vodafone and partner services (connectivity, cloud, advisory, marketing support) tailored to startup needs.</li>
</ul>
<h4>Competencies and qualifications</h4>
<ul>
<li>Deep expertise in strategic partnerships and ecosystem building to create differentiated SME propositions and unlock new growth opportunities through external alliances.</li>
<li>Strong commercial and operational acumen in partner management, with experience designing partnership frameworks, governance models, and scalable onboarding processes that deliver mutual value.</li>
<li>Proven ability to lead end-to-end partner integration, collaborating across product, technology, sales, and operations to ensure seamless execution and customer experience.</li>
<li>Strong knowledge of the SME, startup, and innovation ecosystem, including incubators, accelerators, venture capital networks, and the evolving needs of early-stage and growth businesses.</li>
<li>Track record in developing high-impact SME programs and engagement platforms, including alliances, startup support initiatives, co-marketing campaigns, and performance dashboards to measure business and brand impact.</li>
</ul>
<p><strong>Must have technical / professional qualifications:</strong></p>
<ul>
<li>Bachelor’s degree in business, marketing, or a related field, with postgraduate qualifications considered a plus.</li>
<li>7-9 years of experience in B2B marketing, partnerships, ecosystem development, GTM, preferably within telecom, ICT, or technology-led businesses.</li>
<li>Strong knowledge of telecom, ICT, and digital business solutions, with the ability to identify partnership opportunities that strengthen SME value propositions.</li>
<li>Experience using CRM, analytics, and performance tracking tools to monitor program effectiveness, partner performance, and customer engagement outcomes.</li>
<li>Excellent communication, influencing, and stakeholder management capabilities, with the confidence to work across senior internal stakeholders, external partners, and ecosystem players.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p>
<h4>Who we are</h4>
<p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p>
<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p>
<p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p>
<p>Together we can.</p></p><p></p>
<p><h4>Who we are</h4>
<p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a Site Reliability Engineer to ensure the availability, reliability, and scalability of platforms and applications by combining software engineering with operational excellence. This role focuses on monitoring, automation, and proactive reliability engineering while working closely with development teams to design resilient systems and reduce manual operational effort.</p>
<h4>What you’ll do</h4>
<ul>
<li>Monitor application and platform availability and reliability, ensuring agreed service levels are met.</li>
<li>Use software engineering practices to automate operational tasks and achieve low-touch or zero-touch operations.</li>
<li>Design and enhance system and software architectures to improve scalability, capacity, performance, and reliability.</li>
<li>Define, implement, promote, and monitor service level objectives (SLOs) and service level indicators (SLIs) in collaboration with product owners and development teams.</li>
<li>Write automation code for provisioning and operating infrastructure at scale.</li>
<li>Partner with development teams to ensure reliability and scalability are built into applications from the design stage.</li>
<li>Build and maintain CI/CD pipelines and automation for deploying applications into production environments.</li>
<li>Participate in an on-call rotation to support applications and infrastructure.</li>
<li>Investigate incidents, perform root cause analysis, and document post-incident reviews with remediation recommendations.</li>
<li>Document, share, and actively promote knowledge across teams and stakeholders.</li>
<li>Engage with internal and external stakeholders to communicate complex technical topics and support the adoption of improved technology solutions.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>Hold a bachelor’s degree in computer science, computer engineering, software engineering, or a related discipline.</li>
<li>Have a minimum of 3 years’ professional experience in software engineering and/or IT support roles.</li>
<li>Demonstrate strong analytical thinking and structured problem-solving skills.</li>
<li>Are adaptable, open-minded, and comfortable working in environments with rapidly evolving technologies.</li>
<li>Have experience working within multicultural and geographically distributed teams.</li>
<li>Are able to navigate complex organisational environments and translate complexity into practical, simple solutions.</li>
<li>Bring hands-on experience with Google Cloud Platform and its managed services.</li>
<li>Have coding experience using languages such as Python, Java, JavaScript, or Scala.</li>
<li>Possess strong Linux and system administration skills.</li>
<li>Show solid understanding of networks, databases, DNS, proxies, security, and web application architectures.</li>
<li>Are familiar with SQL, relational databases, and NoSQL technologies such as MongoDB.</li>
<li>Have experience with containerisation and orchestration tools including Docker and Kubernetes.</li>
<li>Are comfortable working with infrastructure as code, CI/CD pipelines, monitoring tools, and version control systems.</li>
<li>Work in an agile environment and demonstrate a delivery-focused, customer-centred mindset with strong English communication skills.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Hands-on exposure to modern cloud-based platforms and large-scale distributed systems.</li>
<li>The opportunity to influence reliability and automation practices across critical services.</li>
<li>Collaboration with diverse, global engineering teams in an agile environment.</li>
<li>A role that values innovation, continuous improvement, and customer satisfaction.</li>
</ul>
<h4>VOIS Equal Opportunity Employer Commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>The heartbeat of the Nile. In the heart of Cairo on the banks of the River Nile, our hotel opens the door to discovering Egypt’s 5,000-year-old ancient mysteries. Just a short drive away, set out to explore the majestic pyramids, the 1,000-year-old market, the 12th-century citadel and the ancient Egyptian museum. Later, experience Cairo’s breathtaking sunset from the Nile on a traditional felucca, dine at our nine acclaimed restaurants, relive the pharaoh’s beauty secrets at the spa or simply take an art tour to see the collection of contemporary local artwork that fills our halls.</p>
<h4>About Four Seasons Hotel Cairo at Nile Plaza, Egypt:</h4>
<p>Four Seasons Hotel Cairo at Nile Plaza dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture is personified by its employees - people who share a single focus and encourage offering phenomenal service.</p>
<p>We seek the creative talents that are well-mannered, visionary, and passionate and have a deep understanding of the hospitality concept.</p>
<h4>The role of Director of Learning & Development:</h4>
<p>We are currently seeking a creative talent - full-time talented Director of Learning & Development for Cairo at Nile Plaza that is well-mannered, visionary, and passionate and has a deep understanding of the hospitality concept to join our team.</p>
<p>You would be typically expected to deliver workplace learning, performance improvement programs, and initiatives to best achieve long-term business success; add value in meeting the hotel’s needs by identifying and implementing learning and performance improvement strategies that support the hotel’s strategic direction; promote a continuous learning culture; partner with stakeholders to ensure managers’ leadership skills are developed by means of their competencies and employees are trained on the needed skills to successfully perform their jobs to attain service excellence.</p>
<h4>Our ideal Director of Learning & Development</h4>
<p>You are a visionary leader with a deep passion for shaping world-class learning experiences that elevate both people and performance. You combine strategic insight with hands-on expertise to ensure the highest standards of learning design, delivery, and impact across the organization.</p>
<p>In this role, you will create, develop, and design workplace learning and performance improvement programs that drive long-term business success. You will partner closely with stakeholders to improve performance, overcome operational challenges, and implement learning strategies that align with the company’s strategic direction. You will foster a culture of continuous learning, ensuring that managers enhance their leadership capabilities through competency development, and that employees are equipped with the skills needed to excel in their roles and deliver service excellence.</p>
<p>A university degree—or equivalent professional achievement—is essential, as is a proven track record in senior leadership within learning, organizational development, or adult education. You will bring at least three to five years in a leadership capacity, ideally gained in global hospitality, luxury service industries, or other high-performance, customer-centric environments.</p>
<p>Your background includes leading diverse, multicultural teams, developing innovative learning strategies, and aligning education programs with broader business goals. You thrive on inspiring others, driving change, and creating a culture of continuous growth and excellence.</p>
<h4>Unlock a world of employee well-being & satisfaction with our comprehensive benefit offerings:</h4>
<ul>
<li>Competitive salary, wages, and a comprehensive benefits package</li>
<li>Excellent training and development opportunities</li>
<li>Complimentary dry cleaning for employee uniforms, employee meals and stays at Four Seasons properties (based on availability), with discounted meals</li>
<li>Comprehensive private medical insurance, dental, disability, and life insurance</li>
<li>Retirement benefits and pension</li>
</ul>
<p>In line with our plans for future growth, we have faith in our staff levels in keeping with our exceptional staff-to-guest ratios. We believe that attitude counts as much as skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we craft an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways. We look forward to receiving your application!</p></p><p></p>