Class A Drivers Jobs

About bosta:<br>Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt and KSA. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions.<br><br>We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.<br><br>About The Role : <br>Responsible for managing daily hub operations, coordinating shipments, tracking KPIs, and ensuring smooth workflow and service quality in line with Bosta’s standards.<br><br>Job Code : <br>2026BOX-172<br><br>Job Responsibilities: <br><br>Receive inbound dispatches from the central sorting facility and categorize orders by geographic zone or delivery route Develop and communicate efficient daily distribution plans to allocate orders to assigned Drivers Serve as the primary point of contact for Drivers, providing real-time support to resolve operational issues and ensure route completion Manage the end-of-day process, including the receipt and reconciliation of all orders and documentation from Drivers upon route completion Monitor and audit Driver’s wallets, ensuring timely settlements and escalating any discrepancies or shortages to the fleet team Train, mentor, and onboard temporary staff and junior coordinators on standard operating procedures and best practices Proactively analyze workflows to identify, recommend, and implement opportunities for process optimization and efficiency gains Manage inventory control by coordinating the return transfer of canceled orders to the sorting facility after exceeding the designated 24-hour holding period at the hub Ensure precise operational handovers by preparing and sending formal communication to the sorting facility team, detailing transferred shipment counts, seal numbers, tracking data, and status<br><br><br><br><br>Job Qualification:<br><br>Minimum of 1years of experience in logistics or shipping coordination, with a focus on bulky or oversized shipments Proven ability to lead and motivate a team, fostering collaboration and a positive work environment Excellent verbal and written communication skills to effectively interact with team members, and Drivers The ability to resolve issues promptly and effectively Familiarity with shipping management software and tracking systems Ability to adapt to changing circumstances and priorities in a fast-paced work environment<br><br><br><br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Parkville is committed to diversity, equity, and inclusion, and all employees are expected to support these values in all aspects of their work”<br>Job Responsibilities:<br>Stay up to date with market trends in benefits & perks. Research and propose new, relevant benefits that fit our employee demographics and budget. Source, negotiate, and manage deals with external vendors. Ensure accurate tracking of benefits eligibility and utilization. Act as the first point of contact for all benefits-related inquiries. Support in Salary Surveys participation, quotations, and data submission. Support in preparing Job Offers from a total rewards perspective.<br>Job Requirements: <br>Education: Bachelor’s degree in business administration, HR, Commerce, or related field. Experience: 1-2 years of experience in HR, preferably in Compensation & Benefits, HR Operations, or Employee Relations. Experience in the Pharmaceuticals/FMCG industry is a plus. Technical Skills:Good Excel / Google Sheets (VLOOKUP, Pivot Tables are a must). Good understanding of the Egyptian labor market benefits landscape. Experience with HRIS/ERP is a strong plus. (Odoo/Mena Itech/ SAP Success Factors etc.)

???? We're Hiring | Service Desk Engineer ????<br>???? Location: Egypt???? Position: Service Desk Engineer<br>???? Education & Experience✅ Bachelor's degree in Engineering, Computer Science, or a related field.✅ 3-6 years of relevant experience in Service Desk or IT Support roles.<br>???? Key Responsibilities???? Receive and log all tickets coming to the Service Desk.???? Provide first-level troubleshooting and support.???? Act as the first point of contact for customer issues and escalations.???? Route tickets to the concerned teams with all required details.???? Apply incident management procedures and policies.???? Own and monitor tickets until closure.???? Follow up on pending tickets and maintain ticket history.<br>???? Required Knowledge & Skills✅ ITIL Foundation Certification or equivalent knowledge.✅ Familiarity with Service Desk procedures.✅ Experience with ticketing systems such as Service Now or Remedy.✅ Knowledge of Operating Systems.✅ Network troubleshooting and configuration skills (CCNA is a plus).✅ Knowledge of VMware and Citrix virtualization technologies.✅ Knowledge of Active Directory.✅ Strong communication and customer service skills.✅ Strong problem-solving mindset and ability to manage priorities effectively.

Job Summary The Administration Officer is responsible for managing front office operations and providing administrative support to ensure the efficient day-to-day running of the office. The role serves as the first point of contact for visitors while coordinating administrative activities, purchase requisitions, office supplies, facilities, and vendor-related tasks. Key Responsibilities Manage the reception area and welcome visitors in a professional manner Answer and direct incoming phone calls and manage incoming/outgoing correspondence Coordinate meeting room bookings and visitor access Create and follow up on Purchase Requisitions (PRs) for office supplies and administrative requirements Coordinate with Procurement, Finance, and vendors to ensure timely delivery of goods and services Manage office supplies, pantry stock, and administrative inventory Coordinate office maintenance, facilities, and service requests Maintain accurate administrative records and documentation Assist in organizing meetings, events, and other administrative activities<br>Qualifications & Requirements Bachelor’s degree in business administration or a related field Minimum 3 years of experience in administration, office management, or reception Experience creating and following up on Purchase Requisitions (PRs) Proficiency in Microsoft Office (Word, Excel, Outlook, Power Point) Experience using ERP systems (SAP, Oracle, or similar) is an advantage Strong organizational, communication, and multitasking skills Professional attitude with excellent customer service skills Excellent command of written and spoken English

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Description<br><p> <strong>Wave 1 | Évolution de carrière &amp; Promotions</strong></p><br><p>Vous êtes à la recherche d’une nouvelle opportunité professionnelle où vous pouvez utiliser vos compétences en français et développer votre carrière ?</p><br><p>Rejoignez <strong>Sutherland – Wave 1</strong> et faites partie de l’équipe dès le début !</p><br><p> <strong>Salaire : 33 000 EGP NET</strong><br> ✔️ Salaire net après impôts<br> ✔️ <strong>Français : niveau B2 ou supérieur</strong><br> ✔️ Anglais : <strong>niveau A2 suffisant</strong><br> ✔️ Excellentes opportunités d’<strong>évolution de carrière et de promotion</strong><br> ✔️ Rejoignez la <strong>Wave 1</strong> et évoluez avec l’équipe</p><br><p>01016664139</p><br><br>Qualifications<br><p> Profil recherché :</p><br><ul><li> <strong>Français : niveau B2 ou supérieur</strong></li><li> <strong>Anglais : niveau A2</strong></li><li> <strong>Nationalité égyptienne</strong></li><li>Excellentes compétences en communication</li><li>Sens du service et orientation client</li><li>Motivation pour apprendre et évoluer professionnellement</li><li>Une expérience préalable est un plus, mais <strong>n’est pas obligatoire</strong></li></ul><p> <strong>Intéressé(e) ? Envoyez votre CV et commencez votre carrière chez Sutherland !</strong></p><br><br><br> </div>

Job Description<br><br>???? Wave 1 | Évolution de carrière & Promotions<br><br>Vous êtes à la recherche d’une nouvelle opportunité professionnelle où vous pouvez utiliser vos compétences en français et développer votre carrière ?<br><br>Rejoignez Sutherland – Wave 1 et faites partie de l’équipe dès le début !<br><br>???? Salaire : 33 000 EGP NET<br><br>✔️ Salaire net après impôts<br><br>✔️ Français : niveau B2 ou supérieur<br><br>✔️ Anglais : niveau A2 suffisant<br><br>✔️ Excellentes opportunités d’évolution de carrière et de promotion<br><br>✔️ Rejoignez la Wave 1 et évoluez avec l’équipe<br><br>01016664139<br><br>Qualifications<br><br>???? Profil recherché :<br><br>???????? Français : niveau B2 ou supérieur???????? Anglais : niveau A2???????? Nationalité égyptienne Excellentes compétences en communication Sens du service et orientation client Motivation pour apprendre et évoluer professionnellement Une expérience préalable est un plus, mais n’est pas obligatoire<br><br>???? Intéressé(e) ? Envoyez votre CV et commencez votre carrière chez Sutherland !

Descrição do emprego<br><br>???? Wave 1 | Oportunidades de Carreira e Progressão<br><br>Estás à procura de uma nova oportunidade profissional onde possas utilizar as tuas competências em português e desenvolver a tua carreira?<br><br>Junta-te à Sutherland – Wave 1 e faz parte da equipa desde o início!<br><br>???? Salário: 48.000 EGP LÍQUIDOS<br><br>✔️ Salário líquido após impostos<br><br>✔️ Português: nível B2 ou superior<br><br>✔️ Inglês: nível A2 é suficiente<br><br>✔️ Excelentes oportunidades de progressão na carreira e promoções<br><br>✔️ Faz parte da Wave 1 e cresce connosco<br><br>???? Interessado? Envia o teu CV e começa a tua carreira na Sutherland!<br><br>Qualificações<br><br>???? Requisitos:<br><br>???????? Português: nível B2 ou superior???????? Inglês: nível A2???????? Nacionalidade egípcia Excelentes competências de comunicação Perfil orientado para o cliente Motivação para aprender e desenvolver-se profissionalmente Experiência anterior é uma vantagem, mas não é obrigatória

Job Description<br><br>???? Wave 1 | Évolution de carrière & Promotions<br><br>Vous êtes à la recherche d’une nouvelle opportunité professionnelle où vous pouvez utiliser vos compétences en français et développer votre carrière ?<br><br>Rejoignez Sutherland – Wave 1 et faites partie de l’équipe dès le début !<br><br>???? Salaire : 33 000 EGP NET<br><br>✔️ Salaire net après impôts<br><br>✔️ Français : niveau B2 ou supérieur<br><br>✔️ Anglais : niveau A2 suffisant<br><br>✔️ Excellentes opportunités d’évolution de carrière et de promotion<br><br>✔️ Rejoignez la Wave 1 et évoluez avec l’équipe<br><br>Qualifications<br><br>???? Profil recherché :<br><br>???????? Français : niveau B2 ou supérieur???????? Anglais : niveau A2???????? Nationalité égyptienne Excellentes compétences en communication Sens du service et orientation client Motivation pour apprendre et évoluer professionnellement Une expérience préalable est un plus, mais n’est pas obligatoire<br><br>???? Intéressé(e) ? Envoyez votre CV et commencez votre carrière chez Sutherland !

Job Description<br><br>Wave 1 | Évolution de carrière & Promotions<br><br>Vous êtes à la recherche d’une nouvelle opportunité professionnelle où vous pouvez utiliser vos compétences en français et développer votre carrière ?<br><br>Rejoignez Sutherland – Wave 1 et faites partie de l’équipe dès le début !<br><br>???? Lieu de travail : 5th Settlement, Cairo<br><br>???? Poste sur site (On-site) — pas de travail à distance<br><br>???? Salaire : 33 000 EGP NET<br><br>✔️ Salaire net après impôts<br><br>✔️ Français : niveau B2 ou supérieur<br><br>✔️ Anglais : niveau A2 suffisant<br><br>✔️ Excellentes opportunités d’évolution de carrière et de promotion<br><br>✔️ Rejoignez la Wave 1 et évoluez avec l’équipe<br><br>01016664139<br><br>Qualifications<br><br>???? Profil recherché :<br><br>???????? Français : niveau B2 ou supérieur???????? Anglais : niveau A2???????? Nationalité égyptienne Excellentes compétences en communication Sens du service et orientation client Motivation pour apprendre et évoluer professionnellement Une expérience préalable est un plus, mais n’est pas obligatoire<br><br>???? Intéressé(e) ? Envoyez votre CV et commencez votre carrière chez Sutherland !

El-Fagr Medical Equipment Company is Hiring an HR Specialist Company Location: El-Qasr El-Eini – Cairo. Working Hours: Saturday till Thursday, from 8:30 AM to 5:00 PM. Job Requirements:Bachelor's degree 1-2 years of experience in HR Good computer skills Good English proficiency A diploma or professional course in HR from a verified agency or university Job Description:1. Job Analysis & Documentation Update and maintain accurate job descriptions for all roles. Periodically review role responsibilities with department heads.2. Talent Acquisition & Onboarding Build and nurture a diverse candidate pipeline for current and future needs. Manage full-cycle recruitment (sourcing, interviewing, offers). Conduct HR onboarding.3. Performance Management Track and follow up on probationary period evaluations. Support managers in conducting fair, consistent performance reviews. Conduct monthly retention check-ins with employees and managers4. Employee Relations Serve as the first point of contact for employee grievances, conflicts, and disciplinary matters. Conduct impartial investigations and recommend resolutions in line with labor laws and company policy. Promote a positive work environment through regular check-ins and manager coaching.5. Compliance & Policy Ensure HR practices comply with local labor laws (leave, terminations, data privacy).6. Exit Management Conduct structured exit interviews, identifying trends in turnover. 7. Reporting Maintain HR records and prepare regular reports for Direct Manager.<br>Company Benefits: Competitive salaries Training courses and promotion opportunities A good work environment To apply, contact us via Whats App: 01029991745

Technical Support Advisor – (USA Market) | Premium Salary + Staggered Increases Are you passionate about tech and ready to elevate your career? We are hiring Technical Support Advisors to join our elite team supporting Samsung Mobile users in the US market. This is not just another call center job. We offer a structured financial growth plan that rewards your tenure and performance from Day 1. What’s in it for you? Unmatched Salary Progression:+10% increase on Basic Salary after 6 months.+5% increase on Basic Salary after 1 year.+15% increase on Variable (KPI) pay after 18 months.+10% increase on Variable (KPI) pay after 24 months. Location: Prime location at City Walk. Compensation: 90 EGP (Basic + Variables). Schedule: Rotational 24/7 (Males) | Maximum 2 AM shift for Females | Rotational days off. The Role:You will be the first point of contact for US customers, providing top-tier support across Voice, Email, Social Media & Chat. We are looking for experts who can handle 100% Technical Troubleshooting for Samsung mobile devices. Minimum Requirements:Excellent English communication skills. Strong technical aptitude and troubleshooting ability for mobile devices. Flexibility to work a rotational schedule.<br>Apply Now!

We are hiring an Administration Officer to manage front office operations and provide administrative support for the smooth day-to-day running of the office. The role will serve as the first point of contact for visitors while coordinating administrative activities, office supplies, facilities, and vendors. The position will ensure administrative requests, documentation, and services are handled efficiently and accurately.<br>About us NOK Human Capital is a leading HR consulting and talent acquisition firm with a global footprint and a proven track record of supporting Fortune 500 clients. We specialize in connecting top-tier talent with industry leaders, driving innovation, and fostering high-performance cultures across the MENA region and beyond.<br>Key Responsibilities:Manage the reception area and welcome visitors professionally. Answer and direct incoming calls and manage correspondence. Coordinate meeting room bookings and visitor access. Create and follow up on Purchase Requisitions for office and administrative requirements. Coordinate with Procurement, Finance, and vendors to ensure timely delivery of goods and services. Manage office supplies, pantry stock, and administrative inventory. Coordinate office maintenance, facilities, and service requests. Maintain accurate administrative records and support meetings, events, and other administrative activities.<br>Requirements:Bachelor’s degree in Business Administration or a related field. Minimum 3 years of experience in administration, office management, or reception. Experience creating and following up on Purchase Requisitions. Proficiency in Microsoft Office, including Word, Excel, Outlook, and Power Point. Experience with ERP systems such as SAP, Oracle, or similar is an advantage. Strong organizational, communication, and multitasking skills. Professional attitude with excellent customer service skills. Good command of written and spoken English.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>KEY RESPONSIBILITIES:</p><p><br></p><p>Under the supervision of the Head of Partnerships, the Partnerships Officer will:</p><p><br></p><p>Partnership Development</p><p><br></p><p>Support the identification and assessment of partnership opportunities aligned with WFP strategic priorities.</p><p>Conduct stakeholder mapping, research, and analysis to support partnership development efforts.</p><p>Contribute to the preparation of concept notes, proposals, presentations, briefing packages, and partnership materials.</p><p>Support the development of engagement plans and partnership initiatives.</p><p>Resource Mobilization</p><p><br></p><p>Monitor donor priorities, funding opportunities, and emerging partnership trends.</p><p>Support the preparation of funding proposals and resource mobilization materials.</p><p>Coordinate inputs from programme and support units to ensure timely submission of partnership and donor documents.</p><p>Contribute to partnership pipeline tracking and resource mobilization monitoring.</p><p>Partner Engagement and Coordination</p><p><br></p><p>Maintain regular communication with partner organizations and external stakeholders.</p><p>Support the organization of meetings, missions, workshops, partner visits, and external engagement events.</p><p>Prepare briefing notes, talking points, background information, and meeting summaries.</p><p>Follow up on agreed actions and partnership commitments.</p><p>Represent WFP in meetings, workshops, and partnership events, as delegated by the Head of Partnerships.</p><p>Donor Reporting and Visibility</p><p><br></p><p>Support the preparation of donor reports and other partnership-related documentation.</p><p>Coordinate the collection and consolidation of programme information and achievements.</p><p>Contribute to the development of visibility materials, success stories, factsheets, and communication products highlighting partnership results.</p><p>Knowledge Management and Analysis</p><p><br></p><p>Maintain partnership databases, tracking systems, and stakeholder records.</p><p>Prepare analytical reports, stakeholder profiles, and partnership briefs.</p><p>Support knowledge management initiatives and information sharing within the Country Office.</p><p>Contribute to lessons learned and good practices related to partnership management and resource mobilization.</p><p>QUALIFICATIONS &amp; EXPERIENCE REQUIRED:</p><p><br></p><p>Education:</p><p><br></p><p>Advanced university degree in International Relations, Political Science, Development Studies, Economics, Business Administration, Public Administration, Marketing, Communications, Social Sciences, or a related field. Alternatively, a first university degree with additional years of relevant professional experience may be accepted in lieu of the advanced university degree.</p><p>Experience:</p><p><br></p><p>At least five (5) years of progressively responsible experience including one year of professional experience in one or more of the following areas: Partnerships, Resource Mobilization, Donor Relations, External Relations, International Development, Programme Coordination, Communications, Public Affairs</p><p>Proven experience in donor engagement and drafting high-quality concept notes, proposals, and external-facing materials.</p><p>Demonstrated experience developing and managing partnerships with donors, government institutions, UN agencies, private sector organizations, foundations, academic institutions, or civil society organizations.</p><p>Experience working with international organizations, development agencies, NGOs, government institutions, donors, foundations, or the private sector is desirable.</p><p>Knowledge &amp; Skills:&nbsp;</p><p><br></p><p>Strong coordination, communication, and stakeholder engagement skills</p><p>Good understanding of WFP’s operational model and the role of partnerships in supporting resource mobilization and programme delivery</p><p>Strong understanding of Egypt's development landscape and stakeholder ecosystem.</p><p>Familiarity with partnership development and stakeholder engagement approaches across public, private, and development sectors.</p><p>Ability to translate technical/programmatic content into compelling partnership narratives</p><p>Strong analytical skills and attention to detail</p><p>Collaboration and stakeholder engagement</p><p>Strategic thinking and results orientation</p><p>Effective communication (written and verbal)</p><p>Ability to work across teams in a fast-paced environment</p><p>Languages:&nbsp;</p><p><br></p><p>Fluency in written and spoken English and Arabic is required</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Advanced university degree in International Relations, Political Science, Development Studies, Economics, Business Administration, Public Administration, Marketing, Communications, Social Sciences, or a related field. Alternatively, a first university degree with additional years of relevant professional experience may be accepted in lieu of the advanced university degree.</li><li>At least five (5) years of progressively responsible experience including one year of professional experience in one or more of the following areas: Partnerships, Resource Mobilization, Donor Relations, External Relations, International Development, Programme Coordination, Communications, Public Affairs</li><li>Proven experience in donor engagement and drafting high-quality concept notes, proposals, and external-facing materials.</li><li>Demonstrated experience developing and managing partnerships with donors, government institutions, UN agencies, private sector organizations, foundations, academic institutions, or civil society organizations.</li><li>Experience working with international organizations, development agencies, NGOs, government institutions, donors, foundations, or the private sector is desirable.</li><li>Strong coordination, communication, and stakeholder engagement skills</li><li>Good understanding of WFP s operational model and the role of partnerships in supporting resource mobilization and programme delivery</li><li>Strong understanding of Egypt's development landscape and stakeholder ecosystem.</li><li>Familiarity with partnership development and stakeholder engagement approaches across public, private, and development sectors.</li><li>Ability to translate technical/programmatic content into compelling partnership narratives</li><li>Strong analytical skills and attention to detail</li><li>Collaboration and stakeholder engagement</li><li>Strategic thinking and results orientation</li><li>Effective communication (written and verbal)</li><li>Ability to work across teams in a fast-paced environment</li><li>Fluency in written and spoken English and Arabic is required</li></ul><p></p></section>

We're expanding our team at E-Tech Solutions, and we are looking for a "Sales Account Manager" to join our growing team.<br>Main Responsibilities:- Identify and pursue new business opportunities by contacting potential clients.- Collaborate with the Pre-Sales team to provide suitable solutions to clients.- Build and maintain strong relationships with clients.- Follow up with clients and support the sales process from initial contact to closing.<br>Qualifications:- Preferred to have experience in the IT Sales sector .- Bachelor's degree is a MUST.- Fluent English.- Excellent knowledge of Microsoft Excel.<br>Work Location: Sheraton, Cairo<br>If you are ready to start or advance your career, please send your CV to hr@etech-eg.com and mention "Sales Account Manager" in the subject line

Role Description:Preparing and developing sales and technical presentations to explain our company's Services and activities to customers. Discussing requirements needs with customers. Generating high-quality sales leads, following up after initial contact, securing and renewing orders, negotiating prices, completing sales. Achieving dedicated sales goals. Organizing communication tools with customers (as sales visits). Full commitment to the confidentiality and ethics of work. Acquiring new clients. Ensures a positive customer experience throughout the sales process. Explain benefits of Services to potential clients. Demonstrate how products exceed those of competitors.<br>Qualifications:Bachelor’s degree A minimum of 3 years of experience in the construction industry is highly preferred. Excellent communication skills. Negotiation skills. Presentation skills Sales skills. Must own a car.

Role Description:Preparing and developing sales and technical presentations to explain our company's Services and activities to customers. Discussing requirements needs with customers. Generating high-quality sales leads, following up after initial contact, securing and renewing orders, negotiating prices, completing sales. Achieving dedicated sales goals. Organizing communication tools with customers (as sales visits). Full commitment to the confidentiality and ethics of work. Acquiring new clients. Ensures a positive customer experience throughout the sales process. Explain benefits of Services to potential clients. Demonstrate how products exceed those of competitors.<br>Qualifications:Bachelor’s degree A minimum of 3 years of experience in the construction industry is highly preferred. Excellent communication skills. Negotiation skills. Presentation skills Sales skills. Must own a car.

As a Community Service Specialist, you will play a key role in supporting our residential communities by ensuring a smooth and professional experience for all tenants. You will be the go-to person for handling inquiries, resolving day-to-day issues, and acting as the link between residents and internal departments. This role sits within the team responsible for managing our communities, enhancing tenant satisfaction, and delivering high-quality service across all touchpoints.<br>Your responsibilities will encompass the following key areas:Resident Support & Communication:Serve as the first point of contact for residents regarding questions, complaints, or service requests. Provide timely, clear, and courteous assistance through various channels (phone, email, in person). Communicate community procedures, updates, and policies in a professional manner. Case Handling & Follow-up:Open and manage service requests in coordination with other departments (e.g., maintenance, security, TA). Ensure issues are tracked, followed up, and resolved within the expected timeframes. Keep accurate logs of client interactions and maintain up-to-date records. Cross-functional Collaboration:Work closely with leasing, legal, technical affairs, and finance teams to support tenant-related needs. Assist in onboarding new tenants and managing their transition into the community. Support the execution of internal service initiatives or engagement activities. Monitoring & Reporting:Monitor service KPIs and identify patterns in resident feedback. Suggest improvements to enhance service delivery and tenant satisfaction. Support audits and documentation processes when required.<br>To excel in this role, candidates should possess the following qualifications and attributes:Bachelor’s degree.0–2 years of experience in customer service, preferably in real estate or property management. Excellent communication skills in English. Strong problem-solving abilities and emotional intelligence. Organized, detail-oriented, and capable of managing multiple tasks. Proficient in Microsoft Office; experience with CRM or property management systems is a plus. Preferably residing in or near New Cairo

responsibilities include Job brief: We are looking for an experienced and well-organized Sales Coordinator who has professional experience in SAP/Sales and distribution management to provide the necessary support to the field commercial team. The successful candidate will become the point of reference for colleagues and customers alike, by arranging delivery schedules and providing feedback, documentation, and information. The goal is to facilitate the team’s activities to maximize their performance and the solid and long-lasting development of the company. Responsibilities:Provide outstanding service to new customers as well as existing customers Acting as 1st point of contact between customers, Sales, Supply chain distribution team . Issuing/managing sales quotations to the customers as per sales managers confirmations Manage the customers purchase orders receiving, and sales orders entry on SAP system. Manage complexity of technical transactions related to different route to market modelscoordinate the delivery schedules with customers & align same with distribution team. Manage the customers escalations as well as internal & external communications. Respond to complaints from customers and give after-sales support when requested. Archiving and organize financial and non-financial data in electronic form and present reports.ensuring proper documentation cycle in place and communicating relevant information to different internal and external stakeholders. Assist in the preparation and organizing of promotional material or events<br>Requirements and skills: Pharma/Healthcare corporates experience is mandatory Proven experience in Customer service or in other administrative positions will be considered a plus. Good experience with SAP system management. Good computer skills (MS Office) Proficiency in English Well-organized and responsible with ability in problem-solving Excellent verbal and written communication skills A team player with high level of dedication BSc/BA in business administration or relevant field; certification in sales or marketing will be an asset

فرصة ذهبية لكل شباب الجراحين الطموحين! هل نفسك تكون جزء من حدث طبي عالمي وتكتسب خبرة حقيقية في تنظيم ورش العمل الطبية الكبرى؟ انضم لفريق التنظيم لـ "الورشة الدولية الأولى بالقاهرة: أورام الرأس والرقبة وإعادة البناء الميكروسكوبي"دي مش مجرد مشاركة، دي فرصة عشان: تشوف عن قرب قامات وأساتذة دوليين في مجال الأورام والتجميل. تبني شبكة علاقات قوية مع كبار المتخصصين وتوسع دائرتك المهنية. تطور مهاراتك التنظيمية وتضيف نقطة قوية لـ CV بتاعك. هتاخد شهادة تقدير رسمية بمشاركتك في تنظيم الحدث ده. مين يقدر يقدم؟_- *أطباء مقيمين جراحة فم ووجه وفكين Juniors- الطلاب المقيدين حاليا في الدبلوم المتخصص- الطلاب المقيدين حاليا في الماجستير المتخصص ( اول ٤ سمسترات)- طلاب زمالة جراحة فم ووجه وفكين ( اول سنتين)*_ الأماكن محدودة جداً!مستني إيه؟ ابدأ خطوتك الأولى وسجل معانا دلوقتي عشان تكون جزء من النجاح ده. سيتم عمل اجتماع زووم لكل المتقدمين لشرح ألية العمل التقديم مفتوح في الفترة من ٢ حتي ٤ اغسطس فقطمن خلال الرابط التالي<br>https://docs.google.com/.../1TMjIDUEQScp7Anst PYk.../viewform<br>#جراحة_الفم_والوجه_والفكين #أورام_الرأس_والرقبة #شباب_الجراحين #تنظيم_مؤتمرات #فرصة_ #القاهرة #مصر #EOO #EAOO

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Lucidya Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.<br> Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary Natural Language Understanding (NLU) capabilities developed entirely in-house and trained on millions of multilingual conversations.<br> Our platform empowers marketing, customer support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.<br> Why This Role Matters At Lucidya, customer support is more than answering tickets - it's a critical part of the customer experience.<br> As we scale our global customer base and move towards 24/7 support coverage, we're building a world-class support function that delivers fast, knowledgeable, and proactive service.<br> As a Customer Support Specialist, you'll be the first point of contact for our customers, helping them resolve issues, navigate the platform, and ensuring every interaction leaves a positive impression.<br> You'll work closely with our Technical Support and Engineering teams, troubleshooting problems, escalating complex issues when needed, and helping us continuously improve the customer experience.<br> Your ability to communicate clearly, solve problems efficiently, and build trust with customers will have a direct impact on customer satisfaction and retention.<br> What You'll Do Serve as the first point of contact for customer inquiries across multiple channels, including live chat, email, and our ticketing platform.<br> Deliver exceptional customer support in both Arabic and English.<br> Investigate, troubleshoot, and resolve customer issues independently wherever possible.<br> Perform initial debugging and quality checks before escalating technical issues to the Technical Support team.<br> Accurately document customer interactions, troubleshooting steps, and resolutions within our ticketing system.<br> Manage customer expectations by providing clear updates, timelines, and proactive communication throughout the support process.<br> Collaborate closely with Technical Support and Engineering to ensure timely issue resolution.<br> Contribute to maintaining and improving internal knowledge base articles and support documentation.<br> Identify recurring customer issues and share feedback to improve product quality and support processes.<br> Participate in quality assurance reviews and continuously improve service standards.<br> Support our evolving 24/7 customer support operation through a rotational shift schedule, including evenings and weekends.<br> What Success Looks Like Within your first 90 days, you'll: Develop a strong understanding of the Lucidya platform, products, and customer workflows.<br> Become confident navigating our support tools and internal processes.<br> Successfully manage customer inquiries independently.<br> Demonstrate strong product knowledge and effective troubleshooting skills.<br> Build productive working relationships with Technical Support and Engineering teams.<br> Consistently achieve key customer support metrics, including First Response Time (FRT), First Contact Resolution (FCR), and Customer Satisfaction (CSAT).<br> Who You Are 2+ years of experience in a Customer Support Specialist, Customer Support Agent, or similar customer-facing support role.<br> Current experience supporting customers in a SaaS environment (required).<br> B2B SaaS experience is strongly preferred.<br> Fluent in both Arabic and English, with excellent written and verbal communication skills.<br> Comfortable explaining technical concepts to non-technical customers.<br> Strong problem-solving and analytical skills with the ability to troubleshoot customer issues independently.<br> Experience working with support and collaboration tools such as Intercom, Jira, CRM platforms, or similar ticketing systems.<br> Comfortable working across multiple systems and managing several customer conversations simultaneously.<br> Highly organized, customer-focused, and able to thrive in a fast-paced environment.<br> Bachelor's degree or equivalent qualification.<br> Nice to Have Experience supporting enterprise or government customers.<br> Familiarity with customer engagement, social listening, or customer experience platforms.<br> Experience contributing to knowledge bases or process documentation.<br> Exposure to QA processes or customer support performance metrics.<br> Why You'll Love Working Here Join one of the region's leading AI-native technology companies.<br> Work alongside talented teams building products used by leading enterprises and government organizations.<br> Help shape a growing Customer Support function with opportunities to influence processes and best practices.<br> Remote-first working environment.<br> Continuous learning and career development opportunities.<br> Collaborative, inclusive, and high-performance culture where your impact is visible.<br> Hiring Process Talent Acquisition Screening Hiring Manager Interview Practical Assessment (if applicable) Final Interview Offer</span> </div>