Class A Drivers Jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>As a Compliance Officer, you will be responsible for developing and maintaining compliance policies, conducting audits, and providing guidance to ensure the company meets regulatory requirements. You will monitor regulatory changes, manage compliance issues, and collaborate with internal teams and regulators to uphold a strong compliance framework that supports the company’s operations and growth.<br><br> <br> Key Responsibilities<br><ul><li>Develop, implement, and maintain compliance policies and procedures in accordance with regulatory requirements.</li><li>Conduct regular audits and reviews to identify and mitigate compliance risks.</li><li>Provide guidance and training to employees on compliance matters.</li><li>Monitor regulatory developments and update internal policies accordingly.</li><li>Coordinate with regulatory authorities and external auditors as necessary.</li><li>Investigate and respond to compliance issues, complaints, and breaches.</li><li>Collaborate with other departments to ensure compliance with regulations.</li><li>Prepare and submit regulatory reports and filings as required.</li><li>Stay informed about industry best practices and implement them where applicable.</li></ul> <br> Skills, Knowledge &amp; Expertise<br><ul><li>Bachelor's degree in Law, Finance, Business Administration, or related field. Advanced degree or certification in Compliance is a plus.</li><li>Minimum of 3 years of experience in compliance, preferably in the fintech or financial services industry.</li><li>In-depth knowledge of regulatory requirements related to fintech operations in Saudi Arabia.</li><li>Strong analytical skills with the ability to interpret complex regulations and implement practical solutions.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work independently and collaboratively in a fast-paced environment.</li><li>Fluency in Arabic and English is required.</li></ul> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Lead the end-to-end RPA lifecycle: requirement analysis, solution design, development, testing, deployment, and support. Translate business processes into robust automation solutions using RPA platforms (UiPath, Automation Anywhere, Blue Prism, etc.). Ensure best practices, governance, and security standards in automation projects. Troubleshoot complex production issues and optimize bot performance. Mentor and provide technical guidance to junior engineers. Collaborate with architects to integrate RPA with AI/ML, OCR, APIs, and ERP/CRM systems. Stay updated with emerging technologies in Intelligent Automation.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Qualifications:</b></p><p>Bachelor s degree in Computer Science, Engineering, or related field. 3 5 years of hands-on experience in RPA development and deployment. Strong knowledge of UiPath (preferred) or other major RPA tools. Proficiency in C#, .NET, Python, or VB for advanced automation needs. Experience with databases (SQL), APIs, and workflow orchestration tools. Familiarity with OCR, AI/ML integrations, and Document Understanding. Excellent problem-solving, debugging, and analytical skills. Strong communication skills to work with technical and non-technical stakeholders.</p><b>Nice to Have (Optional):</b><p>UiPath Solution Architect certification. Experience with SAP, Salesforce, or other enterprise applications. Knowledge of cloud platforms (AWS, Azure, GCP) for automation deployment. Experience leading automation projects or managing small RPA teams.</p><p></p></section>

Company Description B2B Real Estate is a full-service commercial and residential real estate firm supporting developers, owners, tenants, and investors across Egypt. The company focuses on creating value through structured processes for selecting, developing, managing, and marketing real estate, with a clear goal of maximizing returns on client assets. B2B Real Estate differentiates itself through proven systems for success and a strong commitment to operational excellence. The team has completed numerous transactions in key locations such as City Stars, Nile City, Pyramids Heights, and Downtown Cairo, gaining extensive expertise in office building specifications and deal negotiations. This experience enables the firm to guide clients through complex real estate decisions with informed, practical advice.<br>Role Description This is a full-time, on-site Real Estate Agent role based in Cairo, Egypt. The Real Estate Agent will work with commercial and residential clients to identify suitable properties, conduct property tours, and manage the end-to-end transaction process. Daily responsibilities include prospecting and qualifying leads, preparing and presenting property proposals, negotiating terms and conditions, and coordinating with legal and financial stakeholders to support smooth closings. The role also involves maintaining accurate listings and client records, monitoring market trends and pricing, and providing responsive customer service before, during, and after each transaction. The agent will collaborate closely with colleagues to share market insights and uphold B2B Real Estate’s standards of operational excellence.<br>Qualifications<br> Possession of a valid Real Estate License and up-to-date knowledge of local real estate regulations and compliance requirements. Strong Real Estate and Real Property expertise, including understanding of commercial and residential markets, property valuation, and transaction processes. Demonstrated Sales and Customer Service skills, with the ability to build long-term client relationships, handle inquiries, and manage negotiations effectively. Excellent communication and interpersonal skills, with the ability to present information clearly and work with diverse stakeholders. Proven ability to work on-site in Cairo, manage multiple deals simultaneously, and meet performance targets in a fast-paced environment. Solid organizational and time-management skills, with attention to detail in documentation and contract handling. Comfort with basic digital tools and CRM systems; prior experience in Egyptian real estate markets is an advantage. Relevant education in Business, Real Estate, Finance, or a related field is preferred but not mandatory with strong experience.

Company Description RED | Real Estate Domain offers a modern, data-driven approach to real estate, serving buyers, developers, and sellers across key locations including New Cairo, New Capital, Sheikh Zayed, October, North Coast, Ain Sokhna, and the Red Sea. The company’s customer-focused model combines expert industry advice with statistics, technology-enabled tools, and tailored value-added services to simplify real estate decisions. RED leverages first-hand market information and advanced applications to help clients make well-informed, faster, and easier choices. The company maintains strong collaboration agreements with a wide range of reputable developers such as Palm Hills, Sodic, Hassan Allam, Mountain View, Emaar, Ora, Orascom, City Edge, Hyde Park, Tatweer Misr, Marakez, La Vista, MNHD, and Imkan, covering both residential and commercial projects. This environment offers real estate professionals access to diverse inventory and trusted partnerships.<br>Role Description This is a full-time, on-site Real Estate Agent role based in Cairo. The Real Estate Agent will support clients throughout the property buying, selling, and leasing process, including identifying suitable listings, conducting property tours, and presenting market insights backed by RED’s data-driven tools. Daily responsibilities include managing client relationships, responding to inquiries, preparing and reviewing contracts, coordinating with developers, and staying current on market trends across RED’s service areas. The Real Estate Agent will use RED’s technology platforms to track leads, update listings, and ensure accurate property information. The role also involves collaborating with internal teams to deliver exceptional customer service and uphold RED’s professional and ethical standards.<br>Qualifications<br> Candidates should possess a valid Real Estate License and a solid understanding of Real Property regulations and practices. Candidates should possess strong Sales skills and a proven ability to meet or exceed performance targets. Candidates should possess hands-on Real Estate experience, including knowledge of local market trends and project offerings. Candidates should possess excellent Customer Service skills, with the ability to build trust, communicate clearly, and handle client concerns professionally. Strong negotiation, presentation, and interpersonal skills. Ability to work on-site in Cairo, with flexibility to visit properties across RED’s service areas. Comfort with using real estate CRM systems, digital tools, and data-based reports. Prior experience in residential and/or commercial real estate is preferred. Diploma or degree in Business, Marketing, Real Estate, or a related field is an advantage.

Company Description Coldwell Banker® is a global real estate leader founded in the United States in 1906, with over 3,700 offices and 110,000 sales associates worldwide. Recognized for its size, sales revenue, and geographic reach, it is consistently ranked as one of the top real estate franchises globally. Coldwell Banker entered Egypt in 2001 and has since become a leading real estate broker, operating 18 branches across Cairo, Alexandria, and key Red Sea areas. Building on its strong presence in Egypt, Coldwell Banker Intercontinental Affiliates now serves as Master Franchiser for 35 countries across the Middle East, Eastern Europe, and Central Asia, with successful franchises in the UAE, Saudi Arabia, Kuwait, and Lebanon. Role Description This is a full-time, on-site Real Estate Agent role based in New Cairo. The Real Estate Agent will support clients in buying, selling, and renting residential and commercial properties, providing trusted guidance throughout the transaction process. Responsibilities include prospecting and qualifying leads, conducting property viewings, preparing and presenting offers, negotiating deals, and coordinating documentation with relevant parties. The role also involves maintaining up-to-date knowledge of local market trends, property values, and legal requirements, as well as building long-term client relationships through consistent, high-quality service. Agents are expected to collaborate with the wider Coldwell Banker Egypt team, attend trainings, and participate in sales meetings to continuously improve performance. Qualifications Candidates should possess a valid Real Estate License and a strong understanding of Real Estate and Real Property principles. Candidates should possess proven Sales skills, including negotiation, lead generation, and deal closing. Candidates should possess strong Customer Service skills, with the ability to build trust, communicate clearly, and manage client expectations. Candidates should possess excellent interpersonal, presentation, and communication skills, both written and verbal. Candidates should possess good knowledge of the New Cairo real estate market and basic familiarity with local property laws and regulations. Candidates should possess strong organizational and time-management skills, with the ability to handle multiple clients and listings simultaneously. Proficiency in using CRM tools, real estate listing platforms, and MS Office is beneficial. Previous experience in real estate or a related sales field, and fluency in English and Arabic, are advantageous.

O&M Engineer (Wind Turbines) Location: Ra’s Gharib, Ras Gharib Company: Goldwind Work Arrangement: Site-Based (Rotation Schedule) Position Overview The O&M Engineer is responsible for performing operation and maintenance (O&M) activities for wind turbine generators (WTGs) in accordance with project schedules, company standards, and HSE requirements. This role includes preventive and corrective maintenance, troubleshooting, inspections, retrofits, reporting, and customer coordination to ensure the safe and reliable operation of wind farms. Key Responsibilities Operations & Maintenance Perform preventive and corrective maintenance on wind turbine generators (WTGs) in line with company procedures and project schedules. Diagnose and troubleshoot electrical, mechanical, hydraulic, and software-related faults. Replace defective components and complete defect-elimination tasks to restore turbine availability. Conduct scheduled inspections, retrofits, and technical upgrades. Analyze turbine operational data to identify trends and support performance optimization. Execute pre-Commercial Operation Date (pre-COD) activities, including completion checklist reviews and documentation verification. Carry out post-COD inspections and unscheduled maintenance activities. Site Supervision & Coordination Monitor and inspect installation contractors to ensure compliance with technical and quality standards. Coordinate with customers regarding completed services, planned maintenance, and technical issues. Prepare and submit accurate maintenance reports and service documentation. Inventory & Administration Manage spare parts, tools, and consumables inventory. Raise material requisitions and ensure timely availability of critical components. Maintain proper records of maintenance activities, inspections, and technical reports. Health, Safety & Environment (HSE) Strictly comply with company and site HSE policies and procedures. Identify, report, and mitigate workplace hazards. Report incidents and near misses accurately and promptly. Participate in HSE meetings, audits, and safety initiatives. Other Duties Support additional tasks and projects assigned by management. Qualifications & Experience Bachelor’s degree in Electrical Engineering, Mechanical Engineering, Mechatronics, or a related discipline.1–3 years of experience in wind turbine operation and maintenance or in a similar industrial environment. Strong knowledge of electrical, mechanical, hydraulic, and control systems. Ability to read and interpret technical drawings, schematics, and manuals. Experience with SCADA systems and data analysis is preferred. Good command of English (written and spoken) MUST Valid driving license and willingness to travel and work in remote site locations. Ability to work at heights and in demanding weather conditions. Preferred Certifications GWO (Global Wind Organisation) certifications are highly preferred Key Competencies Problem-solving and analytical thinking Strong communication and teamwork Customer-oriented mindset Ability to work independently under pressure Commitment to safety and quality

Company Description RED | Real Estate Domain offers a modern, data-backed approach to real estate, providing end-to-end services for buyers, developers, and sellers across key areas such as New Cairo, New Capital, Sheikh Zayed, October, North Coast, Ain Sokhna, and the Red Sea. The company’s customer-focused model combines expert industry advice with reliable statistics, technology-enabled tools, and carefully selected value-added services. Through real-time information and digital applications, RED helps clients make faster, easier, and better-informed property decisions. RED maintains collaboration agreements with a wide range of reputable developers, including Palm Hills, Sodic, Hassan Allam, Mountain View, LMD, Emaar, Ora, Orascom, City Edge, Hyde Park, Tatweer Misr, Marakez, La Vista, MNHD, and Imkan, covering both residential and commercial projects.<br>Role Description This full-time, on-site Real Estate Sales Agent (Property Advisor) role is based in New Cairo. The Real Estate Sales Agent will guide clients through the property buying and selling process, including identifying client needs, presenting suitable residential and commercial options, and conducting property viewings. The role involves maintaining up-to-date knowledge of available inventory and developer projects, preparing and reviewing offers, and supporting clients through negotiations and closing procedures. The Property Advisor will respond to inquiries, provide market insights backed by data, and ensure a high standard of customer service throughout the client journey. The agent will also collaborate with internal teams and developers, update CRM systems, and meet or exceed individual and team sales targets.<br>Qualifications<br> Strong real estate domain knowledge, including Real Estate and local market awareness in New Cairo and surrounding areas. Demonstrated success in Real Estate Sales and Sales, with the ability to meet and exceed performance goals. Proven Customer Service skills, with a client-centric approach and the ability to build long-term relationships. Relevant Real Estate License or eligibility to obtain required licensing, in accordance with local regulations. Excellent communication and negotiation skills, both in-person and over phone and digital channels. Comfort with using CRM systems, digital tools, and data-backed presentations to support client decisions. Ability to work on-site full time in New Cairo, manage a dynamic schedule, and attend property viewings and meetings. Prior experience with residential and commercial projects or developer collaborations is an advantage.

Role Overview We are seeking a highly driven, results-oriented Account Manager with 5–8 years of experience across account management, marketing, and sales. In this role, you will serve as the primary bridge between our key partners and the internal team, driving partner success, executing dynamic phygital marketing initiatives, and unlocking growth through strategic upselling and cross-selling.<br>The ideal candidate possesses strong analytical acumen, exceptional relationship-building skills, and a deep understanding of traditional and digital marketing landscapes.<br>Key Responsibilities1. Partner Onboarding & Relationship Management Own the end-to-end partner onboarding journey, ensuring a seamless transition and rapid time-to-value. Build, nurture, and maintain strong, long-term strategic relationships with key business partners. Act as a trusted advisor, understanding partner business goals and aligning our solutions to meet their objectives.2. Phygital Marketing Execution Plan and deploy integrated "phygital" (physical + digital) marketing campaigns to drive foot traffic, user engagement, and partner ROI. Collaborate with partners to design co-marketing initiatives, promotional offers, and localized activations.3. Internal & External Liaison Act as the core liaison between external business partners and internal cross-functional teams (e.g., Marketing, Product, Operations). Streamline communication channels, resolve operational bottlenecks, and ensure deliverables are met on time.4. Revenue Growth (Upsell & Cross-Sell) Identify expansion opportunities within the existing partner portfolio to cross-sell and upsell premium features, campaigns, or services. Develop value-driven commercial proposals to maximize account retention and lifetime value (LTV).5. Performance Optimization & Data Analysis Track, analyze, and report on key campaign and partner performance metrics using data-driven insights. Monitor operational and financial KPIs to identify trends, optimize underperforming accounts, and present strategic reviews to partners. Manage financial reporting, invoicing alignment, and account health audits.<br>Requirements & Qualifications Experience: 5–8 years of proven experience in Account Management, B2B Sales, or Client Success within Marketing, Advertising, Digital Services, or Loyalty/Rewards sectors. Core Competencies: Solid understanding of digital marketing ecosystems, account strategy, performance metrics, and sales frameworks. Licensing: A valid Driving License (Car or Bike) and access to personal transport is preferred for partner visits and light field operations. Languages: Bilingual fluency in both English and Arabic (written and spoken) is required. Analytical Skills: Proficiency in data analysis, financial tracking, and preparing performance reports (Excel, CRM tools, etc.). Communication: Excellent interpersonal, presentation, negotiation, and stakeholder management skills.

<h2>Job Purpose</h2><p>The Business Development &amp; Sales Engineer is responsible for driving business growth by identifying new business opportunities, developing strategic customer relationships, and expanding the company's presence across industrial sectors. The role combines business development with technical sales to promote IEI's industrial boilers, steam systems, spare parts, maintenance services, and industrial solutions while achieving sustainable revenue growth.</p><h2>Key Responsibilities</h2><ul><li><p>Identify and develop new business opportunities across industrial sectors.</p></li><li><p>Build and maintain strong relationships with factories, consultants, contractors, EPC companies, project owners, and key decision-makers.</p></li><li><p>Generate qualified leads and convert them into long-term business opportunities.</p></li><li><p>Promote and sell the company's industrial boilers, steam systems, spare parts, maintenance services, and industrial solutions.</p></li><li><p>Conduct customer visits, technical presentations, and product demonstrations.</p></li><li><p>Prepare technical and commercial proposals, quotations, and tender submissions.</p></li><li><p>Manage the complete sales cycle, including negotiations, order follow-up, contract execution, deliveries, and collections.</p></li><li><p>Identify and monitor major industrial projects and upcoming tenders.</p></li><li><p>Coordinate with Engineering, Production, Procurement, Finance, and Customer Relations teams to ensure successful project execution.</p></li><li><p>Monitor market trends, competitor activities, and emerging business opportunities.</p></li><li><p>Build strategic relationships with local and international manufacturers, suppliers, and business partners.</p></li><li><p>Participate in exhibitions, conferences, and networking events to strengthen the company's market presence.</p></li><li><p>Prepare sales forecasts, business development reports, and market intelligence reports.</p></li><li><p>Achieve assigned sales targets and business development KPIs.</p></li></ul><h3></h3><h3>Skills</h3><ul><li><p>Strong communication, negotiation, and presentation skills.</p></li><li><p>Commercial awareness with a customer-focused mindset.</p></li><li><p>Excellent relationship-building and networking abilities.</p></li><li><p>Good command of English (spoken and written).</p></li><li><p>Proficiency in Microsoft Office applications.</p></li><li><p>Ability to travel when required.</p></li></ul><h2>Preferred Qualifications</h2><p>Experience in one or more of the following industries is highly preferred:</p><ul><li><p>Industrial Boilers</p></li><li><p>Steam Systems</p></li><li><p>Burners</p></li><li><p>Pumps</p></li><li><p>Valves</p></li><li><p>Industrial Utilities</p></li><li><p>Industrial Equipment</p></li></ul><h2>Key Performance Indicators (KPIs)</h2><ul><li><p>Achievement of monthly and annual sales targets.</p></li><li><p>New business opportunities generated.</p></li><li><p>New customers acquired.</p></li><li><p>Quotation-to-order conversion rate.</p></li><li><p>Sales pipeline growth.</p></li><li><p>Customer satisfaction.</p></li><li><p>Gross profit generated.</p></li><li><p>Strategic partnerships established.</p></li></ul><h2></h2><p></p><p><strong>Requirements</strong></p><p></p><h3>Experience</h3><ul><li><p>3–7 years of experience in one or more of the following:</p><ul><li><p>Business Development</p></li><li><p>Technical Sales</p></li><li><p>Industrial Sales</p></li><li><p>Projects Engineering</p></li><li><p>Industrial Equipment &amp; Machinery</p></li></ul></li></ul><h3>Technical Knowledge</h3><ul><li><p>Good understanding of industrial equipment, engineering solutions, and technical sales processes.</p></li><li><p>Experience in preparing technical and commercial proposals is preferred.</p></li><li><p>Familiarity with industrial projects, tenders, and customer relationship management.</p></li></ul><p>.</p><h3>Preferred Qualifications</h3><p>Experience in one or more of the following industries will be considered a strong advantage:</p><ul><li><p>Industrial Boilers</p></li><li><p>Steam Systems</p></li><li><p>Burners</p></li><li><p>Pumps</p></li><li><p>Valves</p></li><li><p>Industrial Utilities</p></li><li><p>Industrial Equipment</p></li></ul><h3>Other Requirements</h3><ul><li><p>Willingness to travel for customer visits, business meetings, exhibitions, and project opportunities.</p></li><li><p>Valid driving license is preferred.</p></li></ul><p></p><h3><strong>Benefits</strong></h3><ul><li><p>Mobile Allowance</p></li><li><p>Transportation Allowance (or Company Car Policy)</p></li><li><p>Performance-Based Incentive Scheme</p></li><li><p>Direct exposure to Senior Management</p></li><li><p>Career Development Opportunities</p></li><li><p>International Business Exposure</p></li><li><p>Participation in Strategic Industrial Projects</p></li></ul><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span> <span></span></span><p>We are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the global energy industry.</p><br> <b>Job Duties</b> <br>Under direct supervision, promotes excellent customer relations at the worksite. Performs equipment rig-up and rig-down on at worksite and prepares equipment for performance of job. Ensures customer satisfaction with work performed. Responsible for safe operation of low- pressure/high-pressure pumps, air-compressors, chemical metering, filtration, and ancillary equipment during the delivery of services in accordance with job design and KPI&amp;aposs. Performs necessary calculations at the worksite as needed. Performs data collection, recording, and data distribution on jobs as needed. Coordinates and participates in the clean up, repair, and preparation of equipment for the next job. Utilizes competency processes to enhance skills development and job performance. Job tasks, correctly performed, impact directly on cost containment, efficiency and profitability of operations. Skills are typically acquired through completion of HES career development requirements as Operator Assistant ll. Skills are typically acquired by (6mos.) - 2 years PSL experience. Must possess good skills within the service line and have a general understanding of other service functions. Must be knowledgable of HMS and HSE standards, and guidelines for PSL personnel. Valid license to drive motor vehicles is required. Promotes safety awareness and environmental consciousness. Promotes and takes an active part in quality improvement processes (QIP). Consequences of error are easily measured and can be confined.<br><br><b>Qualifications</b> <br><br><br><p><b>Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation</b>.</p><br> <p><b><u>Location</u></b></p><br> <p>Plot #30 North Kattamey,&nbsp;Cairo,&nbsp;Cairo,&nbsp;, Egypt</p><br> <p><b><u>Job Details</u></b></p><br> <p><b>Requisition Number:</b>&nbsp;210264&nbsp;&nbsp;<br> <b>Experience Level:&nbsp;</b>Experienced Hire&nbsp;<br> <b>Job Family:</b>&nbsp;Operations&nbsp;<br> <b>Product Service Line:&nbsp;</b>Pipeline and Process Services&nbsp;&nbsp;&nbsp;<br> <b>Full Time / Part Time:&nbsp;</b>Full Time</p><br> <p><b>Additional Locations for this position:&nbsp;</b></p><br> <p><u><b>Compensation Information</b></u><br> Compensation is competitive and commensurate with experience.</p><br> </div>

ABOUT ABDUL LATIF JAMEEL<br>Abdul Latif Jameel… a place to realize your potential. Through Respect, Continuous Improvement, Pioneering Spirit, and Empowerment, we are proud of our culture which sees ideas blossom, people thrive and success flourish. Abdul Latif Jameel is a global investor and 80-year-old network of internationally diversified businesses shaping the future of core sectors driving the global economy including, Mobility, Energy, Environmental Services, Financial Services and Health; together with land & real estate development, logistics, electronics retailing and media services. Established in 1945 Abdul Latif Jameel has a presence in more than 35 countries employing over 11,000 people from more than 85 nationalities.<br>About The Role<br>Provide senior change leadership for the end-to-end SAP Success Factors program, ensuring employees, managers, HR, payroll, IT, security, and business leaders understand, adopt, and sustain new processes, roles, data responsibilities, and digital ways of working. The role will convert program outcomes into an evidence-based ADKAR change plan and lead its execution across rollout waves. The initial priority is Italy, Poland, and the United Kingdom, followed by Algeria, Spain, China, and Japan. The consultant will report to the Program Manager and partner closely with functional, integration, data, payroll, testing, training, communications, country, legal/privacy, and support teams.<br>KEY ACCOUNTABILITIES<br>• Develop and own the integrated change-management and adoption strategy aligned with program outcomes, SAP Activate, delivery releases, country plans, deployment waves, and business benefits.• Lead change-impact and readiness assessments covering processes, roles, organization, policy, controls, data ownership, security/RBP, manager and employee experience, integrations, payroll, reporting, and support model.• Build and maintain stakeholder maps, influence assessments, sponsorship plans, engagement roadmaps, change personas, country segmentation, and a credible change-agent/champion network.• Coach the Program Manager, executive sponsors, HR leadership, country leaders, Product Owners, workstream leads, and people managers on visible sponsorship, role-modeling, resistance management, and reinforcement.• Own the program communications strategy and calendar, ensuring messages are audience-specific, timely, consistent, locally appropriate, translated where required, and linked to clear calls to action.• Lead the learning and capability strategy, including training-needs analysis, curricula, role-based journeys, materials, train-the-trainer, delivery logistics, attendance, knowledge checks, and post-training reinforcement.• Integrate change activities into release, sprint, testing, cutover, and hypercare plans; ensure business readiness and adoption risks inform go/no-go decisions and stabilization priorities.• Establish adoption analytics and reporting, diagnose weak adoption or resistance, agree targeted interventions, and track benefits and behavioral sustainment after go-live.• Manage the change workstream plan, team, budget, vendors, deliverables, RAID, dependencies, decisions, quality, reporting, and escalation within delegated authority.• Ensure change deliverables, approvals, evidence, lessons learned, local adaptations, operating procedures, and handover materials are complete and audit-ready.<br>Geographic Scope<br>Phase 1 — priority: Italy, Poland, United Kingdom. Lead discovery, impact assessment, stakeholder alignment, communications, training, readiness, adoption measurement, go-live reinforcement, and country change networks. Phase 2 — extension: Algeria, Spain, China, Japan. Adapt the global change framework using lessons learned while addressing language, culture, labor relations, privacy, regulatory, localization, and operating-model requirements.<br>QUALIFICATIONS & EXPERINCE<br>• Bachelor’s degree (or recognized equivalent) in Organizational Psychology, Human Resources, Business Administration, Communications, Education, Information Systems, or a closely related discipline is mandatory; a relevant master’s degree is advantageous.• Current Prosci Change Management Practitioner certification, or equivalent formal certification demonstrating practical mastery of the ADKAR methodology, is mandatory.• Typically 8–12+ years of organizational change-management experience, including at least 5 years leading change for enterprise HR, ERP, cloud, or digital transformations.• Minimum four full-cycle transformation implementations with substantial responsibility from strategy and design through deployment, hypercare, adoption measurement, reinforcement, and benefits sustainment; at least two as Change Lead/Change Management Leader.• Demonstrable experience leading change for SAP Success Factors, SAP HCM, HR operating-model, payroll, or comparable global HR technology programs.• Strong practical experience with ADKAR assessments and interventions across Awareness, Desire, Knowledge, Ability, and Reinforcement, supported by measurable evidence rather than communications-only delivery.• Demonstrable multi-country delivery experience; Italy, Poland, and United Kingdom experience is strongly preferred, with Algeria, Spain, China, and/or Japan advantageous.• Experience engaging executive sponsors, people managers, employees, HR, IT, payroll, legal/privacy, security, works councils/employee representatives, vendors, and distributed country teams.• Professional English communication and executive presentation skills; additional languages relevant to the rollout countries are advantageous.• Ability to travel to rollout locations and work across European, North African, and Asian time zones as agreed for the engagement.<br>Mandatory Hands-on Skills ADKAR execution--Baseline and pulse assessments; barrier diagnosis; targeted interventions; evidence across Awareness, Desire, Knowledge, Ability, and Reinforcement. Change strategy--Change vision, principles, roadmap, governance, resourcing, budget, country deployment model, benefits alignment, risk and dependency management. Impact & readiness--Process/role/organization/data/technology impacts; audience segmentation; readiness criteria; heatmaps; action plans; go/no-go evidence. Sponsorship & stakeholders--Sponsor roadmap, coaching, influence mapping, engagement, manager enablement, change network, resistance identification and resolution. Communications--Audience-led narrative, message architecture, multichannel calendar, localization, approvals, campaign delivery, feedback and effectiveness measurement. Learning & capability--Training-needs analysis, curricula, role-based content, train-the-trainer, logistics, knowledge checks, proficiency assessment, job aids and reinforcement. Adoption analytics--Survey design, sentiment, participation, proficiency, usage, behavior, support, compliance and benefit indicators; dashboards and intervention tracking. Program leadership--Workstream plan, RAID, dependencies, vendors, quality, budget, reporting, facilitation, Agile/SAP Activate integration, cutover and hypercare.<br>Preferred Skills & Certifications• Prosci Advanced Change Practitioner, Prosci Train-the-Trainer, Change Management Institute (CMI), ACMP Certified Change Management Professional (CCMP), or equivalent advanced credential.• SAP Success Factors certification or formal training in Employee Central, Platform, Performance & Goals, Learning, Integration, or another relevant module.• SAP Activate, PMI-ACP, Scrum, SAFe, Agile PM, PMP, PRINCE2, learning-design, facilitation, coaching, or organizational-development certification.• Experience with Success Factors role-based experiences, People Profile, workflows, security/RBP, identity/SSO, integrations, data migration, payroll/downstream processes, testing, release, and support impacts.• Experience with tools such as Jira, Azure Dev Ops, Walk Me, SAP Enable Now, Qualtrics, Microsoft 365, Share Point, Teams, learning platforms, survey tools, or equivalent. Leadership & Stakeholder Competencies• Strategic leadership: links business outcomes, system delivery, operating-model change, people impacts, adoption, and benefit realization.• Executive influence: earns sponsor commitment, challenges constructively, frames clear choices, and secures timely decisions without relying on formal authority.• Empathy and cultural intelligence: understands varied employee experiences and adapts approaches across functions, countries, languages, cultures, and levels of seniority.• Facilitation and coaching: leads difficult workshops, equips managers and change agents, resolves resistance, and builds sustainable internal capability.• Evidence-based judgment: uses qualitative and quantitative insight to prioritize interventions, report honestly, and distinguish activity from adoption.• Resilience and integrity: remains credible during ambiguity, resistance, testing pressure, cutover, and executive scrutiny while protecting confidential employee information.<br>WHY JOIN ABDUL LATIF JAMEEL<br>Set up business from ground. Be part of a globally respected, family-owned organization with 80 years of pioneering history Work across diverse cultures and geographies with real international exposure Join a people-first culture built on Respect, Continuous Improvement, Pioneering Spirit, and Empowerment<br>READY TO MAKE YOUR MARK?<br>If you are ready to grow, contribute, and realize your potential within one of the region's most respected organizations — we would love to hear from you. Apply now!

About the Role We are looking for a Creative Agency Operations Manager to join our customer’s Global Digital Marketing team through Intellias on a staff augmentation basis. This is the role that makes everything else possible. The Creative Factory is a fast-growing internal agency serving internal clients across 90+ markets. As the bridge between the project management and creative teams, you will own the operational flow of work—from intake and scoping through production, delivery, and close-out. You will act as the traffic controller and production lead, eliminating ambiguity, preventing missed timelines, balancing resources, and enabling creative specialists to consistently deliver professional, high-quality work.<br>The ideal candidate brings a startup mindset—proactive, structured, pragmatic, and biased toward action combined with the operational discipline required to run a complex, multi-disciplinary creative function at scale. Project Overview Our customer’s Creative Factory is a growing team of specialists across creative, production, and coordination functions, supporting market teams and business stakeholders across a global footprint. The Creative Agency Operations Manager will report directly to the Global Marketing Creative Operations Lead and work alongside the Creative Director as part of the Creative Factory’s leadership core.<br>The operating model is Jira-based and sprint-driven, with internal clients across multiple markets. As the in-house agency expands and workstreams become increasingly complex, this role will own and continuously improve the daily operations, processes, workflows, and resource management practices that enable the Creative Factory to achieve its ambition of becoming the agency of choice for the organization.<br>Key Responsibilities Workflow & Intake Management Own the end-to-end project workflow, including intake, scoping, scheduling, production, delivery, close-out, and feedback. Ensure every request follows a structured and predictable path through Jira, with accurate documentation at each stage. Triage and prioritize incoming briefs based on capacity, urgency, business impact, and strategic importance. Establish and manage a fast-track process for straightforward, quick-turnaround work, enabling small budgets and rapid timelines without compromising quality. Identify workflow gaps and proactively implement improvements. Communication & Stakeholder Management Serve as the operational bridge between the project management and creative teams, balancing priorities, expectations, and capacity. Negotiate priorities and timelines between creative specialists, project managers, and internal stakeholders. Remove operational overhead from designers, developers, editors, strategists, and other creative specialists so they can focus on delivering high-quality work. Act as the primary operational point of contact for external creative vendors, including freelance designers, agencies, and copywriters. Build trusted and collaborative relationships with the Global Digital Marketing team and local marketing teams across markets. Identify potential issues early and take prompt action to protect timelines, quality, and client expectations. Capacity & Resource Management Maintain clear visibility of team capacity, workload, and hours logged across the Creative Factory. Schedule work based on real resource availability across design, copywriting, video, UI/UX, and development. Coordinate resources across multiple disciplines and concurrent projects. Communicate workload status and capacity constraints proactively to the creative team and internal clients. Set clear expectations around timelines, dependencies, and delivery dates from the beginning of each engagement. Provide the creative team with weekly task plans and timelines aligned with agreed priorities. Scoping, Quoting & Client Liaison Scope and quote each request before production begins. Apply the internal rate card consistently and accurately. Manage client expectations regarding scope, timelines, resources, and deliverables. Obtain appropriate sign-off on scope before production starts. Serve as the primary operational liaison for internal clients across markets, providing responsive, organized, and solution-oriented support. Track project costs, risks, dependencies, and changes throughout the production lifecycle. Reporting & Continuous Improvement Track and report weekly on productivity, resource utilization, delivery performance, resourcing needs, and client satisfaction. Use analytics and performance data to identify trends, bottlenecks, and opportunities for improvement. Feed insights back into the workflow and operating model to improve throughput, predictability, and quality. Proactively identify process inefficiencies and recommend practical solutions. Drive continuous optimization of the Creative Factory’s operational model rather than simply maintaining existing processes.<br>Required Qualifications & Experience Bachelor’s degree in marketing, Communications, or a related field. Minimum 5 years of experience in marketing communications, project management, agency production, or related fields. Previous experience working within an advertising or creative agency is required. Candidates with only corporate project management experience and no agency exposure will not meet the requirement. Strong understanding of branding, marketing, and creative development, gained through close collaboration with creative teams. Ability to scope, brief, coordinate, and quality-check creative work. Hands-on copywriting or design production is not required. Working knowledge of digital marketing, AI tools, and media production workflows. Strong Jira proficiency, including workflow configuration, sprint planning, backlog management, and project tracking for multi-disciplinary teams. Excellent communication, negotiation, and interpersonal skills, with the ability to work effectively with both creative specialists and non-creative business stakeholders. Highly proactive and action-oriented, with a demonstrated ability to identify problems early and improve processes without being asked. Strong organizational and time-management skills, with exceptional attention to detail and the ability to manage multiple priorities under tight deadlines. Experience with project scoping, financial tracking, budgeting, and risk management in a production environment. Strong written and spoken English, with the ability to communicate clearly across creative, technical, and business audiences.<br>Nice-to-Have Qualifications Experience with internal rate card, cost allocation, or chargeback models. Familiarity with the full creative production lifecycle, including:Design Video production Copywriting UI/UXWeb development Direct, hands-on experience in a digital media or production environment. Experience working in a B2B or regulated industry. Additional European language skills.<br>What Success Looks Like In this role, success means creating an environment where creative teams can focus on great work because the operational foundation around them works seamlessly.<br>You will be successful when:Projects enter the Creative Factory with clear scope, priorities, timelines, and expectations. Teams have reliable visibility into workload and capacity. Creative specialists spend less time dealing with operational ambiguity. Internal clients know what to expect and receive proactive communication. Projects move through Jira consistently and predictably. Risks and bottlenecks are identified before they impact delivery. Data is used to improve productivity, resource allocation, and quality. The Creative Factory becomes faster, more scalable, and increasingly recognized as the organization’s agency of choice.<br>Why Join This Opportunity? Build something ambitious: Help establish and optimize the operational backbone of a genuinely ambitious in-house agency. Global scale: Work with a Creative Factory supporting internal stakeholders across 90+ markets. Real impact: Operate at the center of a growing creative function where your decisions directly influence delivery, quality, and team performance. Continuous improvement: This is an active optimization role—not simply a maintenance position. Innovation: Help the team experiment, improve workflows, and consistently deliver outstanding creative work within real-world constraints. Global technology partner: Join through Intellias on a stable staff augmentation engagement. Remote flexibility: Work fully remotely within the EU time zone.<br>Key Skills Creative Agency Operations | Agency Production | Project Management | Marketing Communications | Creative Workflow Management | Jira | Sprint Planning | Backlog Management | Resource & Capacity Planning | Scoping & Quoting | Rate Cards | Stakeholder Management | Vendor Management | Digital Marketing | Creative Production | Risk Management | Process Improvement | AI Tools | English<br>Education Bachelor’s degree in marketing, Communications, or a related field.

<p><h4>Job summary</h4> <p>Responsible for maximizing revenue and profit associated with rooms and function space in participating cluster properties. Position is accountable for preparing forecasts, budgets and projections, as well as pricing, positioning and inventory management. Oversees processes associated with demand, revenue, forecasting, inventory management and opportunity analysis. Works with the sales strategy team to develop the hotel(s)’ sales strategy and ensure implementation. Identifies future revenue opportunities and effectively communicates strategies to the sales organization.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <ul> <li>2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 2 years experience in the revenue management, sales and marketing, or related professional area.</li> <li>OR</li> <li>4-year bachelor's degree in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; no work experience required.</li> </ul> <h4>Core work activities</h4> <h4>Analyzing and reporting revenue management data</h4> <ul> <li>Compiles information, analyzes and monitors actual sales against projected sales.</li> <li>Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.</li> <li>Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.</li> <li>Analyzes information and evaluates results to choose the best solution and solve problems.</li> <li>Provides revenue strategy and analysis functional expertise and leadership to general managers, property leadership teams and market sales leaders.</li> <li>Translates or explains what information means and how it can be used.</li> <li>Evaluates effectiveness of property participation in electronic sales channels.</li> <li>Analyzes competitive sets, price positioning, seasonality, mix and displacement on a continuous basis.</li> <li>Prepares forecasts of revenue, profit, demand and occupancy for rooms and function space – 3-month and 6 month, long range and budget.</li> <li>Assists hotels with pricing and provides input on business evaluation recommendations.</li> <li>Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.</li> <li>Generates updates on transient segment each period.</li> <li>Works with Market VP, Market GM and GMs to assist in pricing analyses for all products in Market.</li> <li>Assists with account diagnostics process and validates conclusions.</li> </ul> <h4>Managing revenue management projects and strategy</h4> <ul> <li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li> <li>Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.).</li> <li>Updates market and revenue knowledge and aligns strategies and approaches accordingly.</li> <li>Establishes long-range objectives and specifies the strategies and actions to achieve them.</li> <li>Works closely with Sales and Marketing for business opportunities, aims to increase profitability of the organization.</li> <li>Achieves and exceeds goals including performance goals, budget goals, team goals, etc.</li> <li>Takes a predetermined strategy and drives the execution of that strategy.</li> <li>Thinks creatively and practically to develop, execute and implement new business plans.</li> <li>Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements.</li> <li>Manages all revenue, profit and demand data associated with rooms and function space.</li> <li>Provides recommendations to improve effectiveness of revenue analysis processes.</li> <li>Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions.</li> <li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li> <li>Develops the Business Outlook Strategy.</li> <li>Determines sales strategies and communicates to market sales leadership, marketing communications teams and property leadership.</li> <li>Establishes and maintains effective and rational pricing strategies for rooms and function space.</li> <li>Develops and executes the hotel(s) strategic plan(s).</li> <li>Oversees the annual pricing process for transient, group and catering rooms, function space and audio-visual.</li> <li>Provides critical input to market leaders for development of property and overall revenue sales strategy.</li> <li>Ensures hotel strategies conform to brand philosophies and initiatives.</li> <li>Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.</li> <li>Prepares sales strategy meeting agenda, supporting documentation and leads property and/or cluster meetings.</li> <li>Conducts sales strategy analysis and refines as appropriate to increase market share for all properties.</li> <li>Develops 6-month, 12-month and 2-year strategic action plans for management of cluster transient revenues.</li> <li>Manages inventory to maximize cluster rooms revenue.</li> <li>Ensures property diagnostic processes (PDP) are used to maximize revenue and profits.</li> <li>Initiates, implements and evaluates revenue tests.</li> </ul> <h4>Building successful relationships</h4> <ul> <li>Provides revenue strategy expertise and leadership to general managers, property leadership teams and market sales leaders.</li> <li>Identifies and communicates revenue and profit opportunities to property leadership teams and sales organization.</li> <li>Develops and manages internal key stakeholder relationships.</li> <li>Provides targeted and timely communication of results, achievements and challenges to the stakeholders.</li> </ul> <h4>Managing and conducting human resources activities</h4> <ul> <li>Interviews and hires employees with the appropriate skills to meet the business needs of the unit.</li> <li>Develops, implements and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li> <li>Utilizes all available on the job training tools for employees.</li> <li>Communicates performance expectations in accordance with job descriptions for each position and monitors progress.</li> <li>Conducts employee performance appraisals according to Standard Operating Procedures.</li> <li>Administers bonus and incentive programs.</li> <li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li> <li>Solicits feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems and concerns.</li> <li>Manages employee progressive discipline procedures for areas of responsibility.</li> <li>Ensures regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicate expectations, recognize performance and produce desired business results.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.</p> <p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p> <p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p> <p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>Job summary</h4> <p>As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors.</p> <p>The Executive Butler is a department head with responsibility for the successful functioning and delivery of our critical and differentiating butler services to guests. You set the tone for and are primarily accountable to providing a seamless face to the guest pre-arrival, during the guest stay and at departure. Butler services are accomplished by directly managing the Butler team – comprised of Butlers and Butler Valets – and strong coordination with other departments. The Executive Butler leads by working to continually improve guest and associate satisfaction, and maximize the financial performance of the department.</p> <p>While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Executive Butler’s success is rooted in a deep passion for service, uncompromising standards, leadership excellence, the ability to anticipate needs, impeccable interpersonal skills and technology skills to successfully lead the Butler program.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <ul> <li>High school diploma or GED; 2 years of experience in butler services, guest relations, or related professional area; completion of a formal butler training program.</li> <li>OR</li> <li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; completion of a formal butler training program; no work experience required.</li> </ul> <h4>Core work activities</h4> <h4>Managing butler services</h4> <ul> <li>Manages day-to-day butler services operations verifying that quality and standards exceed the expectations of guests on a daily basis. This includes all pre-arrival activities, Butler Service Desk operations, and Butler staff in order to provide a seamless butler program for guests.</li> <li>Manages VIP guests. Recognizes repeat and important guests and builds rapport in order to develop personal guest contact, obtains preferences and proactively anticipates guest needs and requirement.</li> <li>Manages VIP guests’ schedules as appropriate to support potential needs.</li> <li>Manages the guest experience so that a high level of privacy is afforded and confidentiality is kept on behalf of VIP guests when possible.</li> <li>Supervises Butler Service Desk and verifies resources provide seamless services during the on-site guest journey.</li> <li>Conducts daily stand-ups and communicates clear and consistent messages through stand-ups regarding the Butler team updates and goals to produce desired results.</li> <li>Obtains list of check-ins and VIP guests both to prepare work assignments for the Butler team.</li> <li>Keeps the Butler team focused on the critical components of operations to drive guest satisfaction and the desired financial results.</li> <li>Encourages and builds mutual trust, respect, and cooperation among departments such as Front Office and Housekeeping whose touch points intersect with butler services and Butler team members.</li> <li>Serves as a role model to demonstrate appropriate behaviors and sets the bar for execution of butler services through training and mentorship.</li> <li>Continuously strives with the team to provide the bespoke and uncompromising services.</li> <li>Supports and trains other departments who deliver on signature services (e.g., housekeeping, room inspections, delivery).</li> </ul> <h4>Supporting management of front desk team</h4> <ul> <li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li> <li>Encourages and building mutual trust, respect, and cooperation among team members.</li> <li>Serving as a role model to demonstrate appropriate behaviors.</li> <li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li> <li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li> <li>Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.</li> </ul> <h4>Guest relations</h4> <ul> <li>Sets the standard and tone for how Butler team members drive guest relations.</li> <li>Coaches team members to recognize and build rapport with guests.</li> <li>Establishes processes to obtain guest preferences and proactively anticipate guest needs and requirements.</li> <li>Verifies Butler teams manage guests’ schedules to anticipate potential needs.</li> <li>Verifies Butler teams maintain a high level of privacy, discretion and confidentiality on behalf of guests when possible.</li> <li>Verifies Butler teams address guests' service needs in a professional, positive, and timely manner, consistent with company policy.</li> <li>Fosters positive guest relations by coaching team members to actively listen and respond positively to guest questions, concerns, and requests using brand or property specific processes (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.</li> <li>Assists other employees to verify proper coverage and prompt guest service.</li> </ul> <h4>Managing departmental costs</h4> <ul> <li>Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.</li> <li>Manages department controllable expenses and cost per occupied room to achieve or exceed budgeted goals.</li> <li>Supervises and approves the budgeting and ordering of product and supplies in support of butler services.</li> <li>Manages departmental budget in such a way that the overall property financial goals are met, and supporting staff are educated on relevant details as appropriate.</li> </ul> <h4>Conducting human resources activities</h4> <ul> <li>Interviews, hires and develops Butler team members with the appropriate skills to meet the business needs of the operation.</li> <li>Communicates performance expectations in accordance with job descriptions for each position and monitors progress.</li> <li>Reviews staffing levels and modifies as appropriate so that butler services are delivered at the expected level, balanced with meeting financial and operational objectives. In reviewing staffing levels, creates monthly/weekly schedules, meeting departmental and individuals’ needs. Includes control of attendance by using software used by Human Resources Department.</li> <li>Establishes and maintains open, collaborative relationships with employees and verifies employees do the same within the team.</li> <li>Verifies recognition of employees is taking place across areas of responsibility.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p> <p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY&nbsp;<br>Responsible for maximizing revenue and profit associated with rooms and function space in participating cluster properties. Position is accountable for preparing forecasts, budgets and projections, as well as pricing, positioning and inventory management. Oversees processes associated with demand, revenue, forecasting, inventory management and opportunity analysis. Works with the sales strategy team to develop the hotel(s)’ sales strategy and ensure implementation. Identifies future revenue opportunities and effectively communicates strategies to the sales organization.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 2 years experience in the revenue management, sales and marketing, or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Analyzing and Reporting Revenue Management Data<br>• Compiles information, analyzes and monitors actual sales against projected sales.<br>• Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.<br>• Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Provides revenue strategy and analysis functional expertise and leadership to general managers, property leadership teams and market sales leaders.<br>• Translates or explains what information means and how it can be used.<br>• Evaluates effectiveness of property participation in electronic sales channels.<br>• Analyzes competitive sets, price positioning, seasonality, mix and displacement on a continuous basis.<br>• Prepares forecasts of revenue, profit, demand and occupancy for rooms and function space – 3-month and 6 month, long range and budget.<br>• Assists hotels with pricing and provides input on business evaluation recommendations.<br>• Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.<br>• Generates updates on transient segment each period.<br>• Works with Market VP, Market GM and GM’s to assist in pricing analyses for all products in Market.<br>• Assists with account diagnostics process and validates conclusions.<br>Managing Revenue Management Projects and Strategy&nbsp;<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.).<br>• Updates market and revenue knowledge and aligns strategies and approaches accordingly.<br>• Establishes long-range objectives and specifies the strategies and actions to achieve them.<br>• Works closely with Sales and Marketing for business opportunities, aims to increase profitability of the organization.<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Takes a predetermined strategy and drives the execution of that strategy.<br>• Thinks creatively and practically to develop, execute and implement new business plans.<br>• Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements.<br>• Manages all revenue, profit and demand data associated with rooms and function space.<br>• Provides recommendations to improve effectiveness of revenue analysis processes.<br>• Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Develops the Business Outlook Strategy.<br>• Determines sales strategies and communicates to market sales leadership, marketing communications teams and property leadership.<br>• Establishes and maintains effective and rational pricing strategies for rooms and function space.<br>• Develops and executes the hotel(s) strategic plan(s).<br>• Oversees the annual pricing process for transient, group and catering rooms, function space and audio-visual.<br>• Provides critical input to market leaders for development of property and overall revenue sales strategy.<br>• Ensures hotel strategies conform to brand philosophies and initiatives.<br>• Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.<br>• Prepares sales strategy meeting agenda, supporting documentation and leads property and/or cluster meetings.<br>• Conducts sales strategy analysis and refines as appropriate to increase market share for all properties.<br>• Develops 6-month, 12-month and 2-year strategic action plans for management of cluster transient revenues.<br>• Manages inventory to maximize cluster rooms revenue.<br>• Ensures property diagnostic processes (PDP) are used to maximize revenue and profits.<br>• Initiates, implements and evaluates revenue tests.<br>Building Successful Relationships<br>• Provides revenue strategy expertise and leadership to general managers, property leadership teams and market sales leaders.<br>• Identifies and communicates revenue and profit opportunities to property leadership teams and sales organization.<br>• Develops and manages internal key stakeholder relationships.<br>• Provides targeted and timely communication of results, achievements and challenges to the stakeholders.<br>Managing and Conducting Human Resources Activities<br>• Interviews and hires employees with the appropriate skills to meet the business needs of the unit.<br>• Develops, implements and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Utilizes all available on the job training tools for employees.<br>• Communicates performance expectations in accordance with job descriptions for each position and monitors progress.<br>• Conducts employee performance appraisals according to Standard Operating Procedures.<br>• Administers bonus and incentive programs.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Solicits feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems and concerns.<br>• Manages employee progressive discipline procedures for areas of responsibility.<br>• Ensures regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicate expectations, recognize performance and produce desired business results.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Description Are You Ready to Make It Happen at Mondel z International? Join our Mission to Lead the Future of Snacking. Make It With Pride. As expert you will bring a deep technical mastery of the process and equipment. That expertise allows you to lead the planning, process development and implementation of Planned Maintenance Elements in a Continuous Improvement manufacturing environment. You will manage this through teams consisting of various technical and non-technical personnel, key support contractors and operations personnel. How you will contribute You will: Partner &amp; Enable the line leader(s) to deliver the SQCDSM targets-Safety, Quality, Cost, Delivery, Sustainability &amp; Morale for the lines, to ensure Process stability; Participates in the DMS- Daily Management systems meetings at the shift and line level Own the technology and process and centerline settings for the equipment and process and have deep technical mastery of the process and equipment; Owns the PM-Progressive maintenance systems and work processes and the PM-Progressive Maintenance Key Performance Indicators for the line/s along with Centerline Management systems; owns the R&amp;M-Repairs &amp; Maintenance budget of the line Develop, own and execute the line/s preventive and time-based maintenance systems and plans and build capability of the team to execute themselves; Build (spends at least 50% of time) technical and maintenance skills of the technicians working in the shifts, so that they are able to operate and maintain their equipment themselves; be part of the PM Pillar, own all PM systems and work process at the line level and lead some of them at the department level Partner with the Asset and Reliability team for system improvement and execution of special maintenance tasks; be responsible for Change Management on the line/s, localization of spares and proper break-down analysis and R&amp;M cost reduction for the line/s; Represents the department/line/s as the site technology owner in the regional and global technology forums Assist in VSU for the new initiatives and enable the VSU team; Help the line leader in internal and external benchmarking and reapplication; be the subject matter expert on one of the component categories and be a trainer of PM related subjects for the plant What you will bring A desire to drive your future and accelerate your career and the following experience and knowledge: Advanced knowledge (including AM-Autonomous Maintenance Step 4 systems &amp; Progressive Maintenance Step 3) &amp; skill to maintain the dedicated equipment(s)at basic conditions independently, including the execution of AM &amp; PM (BD-Breakdown maintenance, planned maintenance) standards on dedicated equipment(s) and TPM - Phase 3 &amp; 4 tools problem solving tools The capability to lead a Role for the Line. Qualify and coach the next level SWP owners and drive the common opportunity areas across the line in PDCA-Plan Do Check Adjust approach The capability to work as the Line Leader, developing and aligning goal/master plan for the line, deploying and managing IDP for the members, coaching team members on their performance management and career development More about this role What you need to know about this position: Performing scheduled maintenance procedures on equipment, installing new devices and machinery, and troubleshooting and repairing problems. Working to increase the line efficiency&amp; negotiate lower prices for parts and supplies. Supervising and training other maintenance technicians. Ensure application of Mondelez International standards in production sections Ensure follow-up spare on parts and consumables, Participating in MRO projects. Provide technical and organizational co-ordination and control of maintenance, repairs and service activities in responsible section Ensure that all activities in section are in line with Good Manufacturing Practices, food safety and workplace safety requirements (calibrations, maintenance records, periodical controls, etc.) Be a part of IL6S deployment in responsible section &amp; lead the Progressive Maintenance work process in IL6S Executing the maintenance, assembly and revision works assigned by his/her superiors and reporting the works performed Ensuring the sustainability of production by immediately responding to the production machine failures. Communicating with other departments and requesting support in required cases Supporting shift teams in troubleshooting and RCA activities Budget and Spend control in area of responsibility Education / Certifications: Bachelor's Degree of Engineering (Electromechanical, Mechanical, Electrical, Mechanical Engineering) Job specific requirements: 2-4 years of relevant experience Lean methodology background ERP knowledge Travel requirements: None Work schedule: Full-Time No Relocation support available Business Unit Summary Mondel z International in the Middle East, North Africa and Pakistan serves the Middle East and Africa markets as well as Australia, New Zealand, the UK and Canada. Headquartered in Dubai, UAE, we have more than 2600 employees working across seven plants and six commercial offices; we make, bake, sell and deliver our products to customers. We are market leaders in key snacking categories with iconic global and local brands including Cadbury Dairy Milk chocolate, Milka, Oreo and belVita biscuits, Barni Cakes,Tang powdered beverage, Chiclets and Trident gum and Halls candy. Mondel z International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Job Type Regular Manufacturing support Manufacturing</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>What you will bring A desire to drive your future and accelerate your career and the following experience and knowledge: Advanced knowledge (including AM-Autonomous Maintenance Step 4 systems &amp; Progressive Maintenance Step 3) &amp; skill to maintain the dedicated equipment(s)at basic conditions independently, including the execution of AM &amp; PM (BD-Breakdown maintenance, planned maintenance) standards on dedicated equipment(s) and TPM - Phase 3 &amp; 4 tools problem solving tools The capability to lead a Role for the Line. Qualify and coach the next level SWP owners and drive the common opportunity areas across the line in PDCA-Plan Do Check Adjust approach The capability to work as the Line Leader, developing and aligning goal/master plan for the line, deploying and managing IDP for the members, coaching team members on their performance management and career development More about this role What you need to know about this position: Performing scheduled maintenance procedures on equipment, installing new devices and machinery, and troubleshooting and repairing problems. Working to increase the line efficiency&amp; negotiate lower prices for parts and supplies. Supervising and training other maintenance technicians. Ensure application of Mondelez International standards in production sections Ensure follow-up spare on parts and consumables, Participating in MRO projects. Provide technical and organizational co-ordination and control of maintenance, repairs and service activities in responsible section Ensure that all activities in section are in line with Good Manufacturing Practices, food safety and workplace safety requirements (calibrations, maintenance records, periodical controls, etc.) Be a part of IL6S deployment in responsible section &amp; lead the Progressive Maintenance work process in IL6S Executing the maintenance, assembly and revision works assigned by his/her superiors and reporting the works performed Ensuring the sustainability of production by immediately responding to the production machine failures. Communicating with other departments and requesting support in required cases Supporting shift teams in troubleshooting and RCA activities Budget and Spend control in area of responsibility Education / Certifications: Bachelor's Degree of Engineering (Electromechanical, Mechanical, Electrical, Mechanical Engineering) Job specific requirements: 2-4 years of relevant experience Lean methodology background ERP knowledge</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>JLL empowers you to shape a brighter way</b>.&nbsp;&nbsp;</p><br><p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people&nbsp;and empowering them to thrive, grow meaningful careers and to find a place where they belong.&nbsp; Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. </p><br><p><span><span><b><span>Roles and Responsibilities</span></b></span></span></p><br><p><span><span><b><span>Business Management</span></b></span></span></p><br><ul><li><span><span>Helps Implement annual HSE Business Plan objectives and targets at the program/project level</span></span></li><li><span><span>Contributes to ‘work winning’ by contributing to RFP responses (as required)</span></span></li><li><span><span>Implements the requirements of our ISO 45001 certified Occupational Health &amp; Safety Management System (OHSMS) and provides feedback on potential improvement opportunities</span></span></li><li><span><span>Provides HSE support and guidance to program/project Staff</span></span></li><li><span><span>Helps to deliver JLL’s Global Week campaign on their assigned program/project</span></span></li><li><span><span>Implements all new and revised HSE plans, processes, procedure, and other documents as communicated by the Senior HSE Manager or HSE Lead &amp; Subject Matter Expert</span></span></li><li><span><span>Attends all MEA HSE Meetings and proactively participates</span></span></li></ul><p><span><span><b><span>Program Start-up and Mobilization</span></b></span></span></p><br><ul><li><span><span>Acts as primary project contact for HSE Matters on their program/project</span></span></li><li><span><span>Works with project teams to identify HSE resource requirements</span></span></li><li><span><span><span>Works with project teams to understand client HSE requirements and deliverables</span></span></span></li><li><span><span>Develops and delivers project specific documents (e.g. HSE plans, procedures, forms) using templates from the knowledge platform (KP)</span></span></li><li><span><span>Consults with the MEA HSE Lead &amp; SME if Client required documents are not available on the KP</span></span></li><li><span><span>Submits all project specific HSE documents for the required QA/QC checks</span></span></li><li><span><span>Conducts technical evaluations on <span>consultant/contractor</span> technical RFP returns</span></span></li><li><span><span>Review’s consultant and contractor HSE document submissions for suitability and compliance with Client, legal and JLL requirements</span></span></li><li><span><span>Ensures a comprehensive project HSE Plan is developed, and complies with JLL requirements</span></span></li></ul><p><span><span><b><span>Project Delivery</span></b></span></span></p><br><ul><li><span><span>Conducts internal HSE review meetings and inspections/audits to ensure compliance with the HSE Management Plan and Client requirements</span></span></li><li><span><span><span>Conducts inspections to monitor Staff compliance to their HSE responsibilities and JLL requirements. Reports any non-compliance to the Senior HSE manager or program/project Director</span></span></span></li><li><span><span>Provides HSE advice and guidance to the program/project Director</span></span></li><li><span><span>Manages performance of direct reports, and deals effectively with non-performance issues when needed in a timely manner</span></span></li><li><span><span>Conducts audits and inspections to ensure that specified HSE deliverables and contractual obligations are implemented. Deals effectively with any shortfalls in performance</span></span></li><li><span><span>Ensures the performance of Client employed consultants and contractors is monitored against their contractual requirements, approved HSE plans, and raises any issues with the Client</span></span></li><li><span><span>Provides HSE performance &nbsp;reports and presentations to the Client and stakeholders</span></span></li><li><span><span>Ensures a structured program of training is delivered to both the project and HSE Team</span></span></li><li><span><span>Drives a positive safety culture through recognition of important project milestones (e.g. million manhours) and individual behaviors</span></span></li><li><span><span>Provides project achievement details to the Senior HSE manager or MEA HSE Lead &amp; SME in a timely manner</span></span></li><li><span><span>Ensures project compliance with all JLL corporate and regional HSE requirements</span></span></li><li><span><span>Ensures project compliance with all JLL corporate and regional HSE requirements</span></span></li><li><span><span>Develops and maintains an environment of trust, diversity, and inclusion</span></span></li><li><span><span>Develops and maintains an environment of trust, diversity, and inclusion</span></span></li><li><span><span>Demonstrates behaviors and leadership in line with JLL core values, adhering to the code of ethics in all areas of work delivery and instills this into the whole team at every opportunity.</span></span></li><li><span><span>Provides support, guidance and coaching to team members</span></span></li><li><span><span><span>undefined</span></span></span></li><li><span><span>Conducts a Monthly team meeting to engage, communicate, and cascade information to team members</span></span></li><li><span><span>Collates program/project HSE performance data, produces a Monthly performance report, and submits to the designated Senior Manager (if applicable), program/project Director and Client</span></span></li><li><span><span>Conducts project audits to validate compliance with OHSMS, Project HSE Plans and Client HSE deliverables</span></span></li><li><span><span><span>Provides the Senior HSE Manager or MEA HSE Lead &amp; SME with on-time HSE performance statistics, for inclusion in the Monthly ExCom HSE report</span></span></span></li></ul><p><span><span><b><span>Human Resources Management</span></b></span></span></p><br><ul><li><span><span>Assist the Talent Acquisition team in identifying and selecting suitable HSE candidates</span></span></li><li><span><span>Engages in selection, interviewing and recruitment of project HSE candidates (below Director level) with relevant Project Directors</span></span></li><li><span><span>Seeks to further the Diversity and Inclusion agenda and targets (including Saudization and Emiratization targets) throughout the recruitment process</span></span></li><li><span><span>Interprets and Incorporates HSE Business Plan objectives into their own (and team members) Goal setting</span></span></li><li><span><span>Ensures timely completion of all Performance Management processes in ‘Workday’</span></span></li><li><span><span>Ensures the correct management of underperforming direct reports’ ensuring correct HR processes are followed and consultation at every stage is sought in a timely manner</span></span></li></ul><p><b><span><span>Requirement </span></span></b></p><br><ul><li><b>Education:</b>Bachelor's degree in Occupational Health and Safety, Environmental Science, Engineering, or related field. Master's degree preferred.</li><li><b>Experience:</b>7-10 years of progressive experience in health, safety, and environmental management, with at least 3-5 years in a supervisory or management role.</li><li><b>Industry Experience:</b>Experience in relevant industry sectors (construction, manufacturing, facilities management, or commercial real estate preferred). Familiarity with contractor management and construction site safety protocols.</li><li><b>Leadership Skills:</b>Proven ability to lead and develop HSE teams. Strong influence and stakeholder management capabilities across all organizational levels.</li><li><b>Communication:</b>Excellent written and verbal communication skills. Ability to deliver effective HSE training and presentations to diverse audiences.</li><li><b>Analytical Skills:</b>Strong analytical and problem-solving abilities. Experience with HSE management systems, metrics tracking, and data-driven decision making.</li><li><b>Technical Proficiency:</b>Proficiency with Microsoft Office Suite and HSE management software platforms. Experience with incident reporting and management systems</li></ul><p><b>Location: </b></p><br>On-site –Cairo, EGY<p>If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.&nbsp; We’re interested in getting to know you and what you bring to the table!</p><br><p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're&nbsp;pursuing.</p><br><p><i><b>JLL Privacy Notice</b></i></p><br><p>Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.</p><br><p>For more information about how JLL processes your personal data, please view our<span>Candidate Privacy Statement</span>.</p><br><p>For additional details please see our career site pages for each country.</p><br><p>Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.&nbsp; If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –&nbsp; you may email us at <span><u><span>HRSCLeaves@jll.com</span></u></span>. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our<span>Contact Us</span> page &gt; I want to work for JLL.</p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Business Systems &amp; Automation Specialist at Al Thuraya Consultancy Egypt will support, administer and optimise the organisation s business systems, with a primary focus on the Zoho One ecosystem. The role supports the Centre of Excellence in improving operational workflows, reporting, analytics, user adoption and cross-functional process efficiency across a 35-person organisation. The role is not a traditional IT helpdesk role, a pure software developer role, or an accounting/controller role. It is designed for a process-oriented business systems professional who can translate user requirements into practical system improvements, automate workflows, troubleshoot system issues and support operational excellence initiatives.</p><p>Responsibilities</p><ol><li>Business Systems Administration: Administer and maintain core business applications, including Zoho CRM, Zoho Books, Zoho People, Zoho Sign, Zoho Contracts, Zoho Forms, Zoho Desk, Zoho Analytics, and other related systems as required. Manage user access, roles, permissions, data fields, workflow rules, forms, modules, templates and basic application configuration. Ensure business applications are reliable, structured and aligned with approved operational processes. Coordinate with external implementation partners or vendors where advanced configuration, accounting support or integration support is required.</li><li>Integrations, Low-Code / No-Code and Technical Enablement: Support low-code/no-code automation and basic system integrations where appropriate. Assist with Deluge scripting, API-based workflows, webhooks or integration logic where business needs require technical enablement. Test technical solutions before release and document configuration changes. Maintain a learning mindset towards scripting, integrations, automation and emerging business systems tools.</li><li>Data Quality, Governance and Compliance: Support data consistency, user discipline, access control, records quality and process governance across business systems. Assist in applying approved information management, data protection, confidentiality and records management practices. Ensure business system changes are documented, tested and aligned with internal approval requirements. Coordinate with the Centre of Excellence on process governance, internal quality assurance and improvement initiatives.</li><li>Cross-Functional Collaboration: Work closely with HR, Finance, Accounting, Operations, Facility Management, Business Development, Admin and other departments to understand operational requirements. Translate business problems into practical system, process or reporting solutions. Support change management activities related to new system features, workflow updates, user adoption and process changes. Communicate clearly with technical and non-technical stakeholders.</li><li>Continuous Improvement: Monitor recurring system issues, user feedback and workflow gaps to identify improvement opportunities. Recommend enhancements that improve control, efficiency, visibility and user experience. Participate in internal improvement initiatives led by the Centre of Excellence. Maintain current knowledge of Zoho One capabilities, automation tools, ERP/CRM trends and reporting practices.</li><li>Other Duties as Assigned: Support additional business systems, automation, reporting, user training or process improvement tasks as required. Assist in special projects where business systems and operational workflows are involved. Provide support during workload peaks, system updates, new module implementation or internal transformation initiatives.</li></ol><p>Job Specifications</p><p>Job Grade: Mid-level specialist role, reflecting hands-on system administration, process analysis, automation, reporting and cross-functional support responsibilities.</p><p>Job Classification: given the role s requirement to balance operational support, system configuration, process thinking, reporting and user-facing communication.</p><p>Direct Reports: None at this stage. The role may coordinate with vendors, implementation partners and business users.</p><p>Internal Stakeholders: Centre of Excellence, HR, Finance, Accounting, Operations, Facility Management, Business Development, Admin and other system users.</p><p>External Stakeholders: Zoho implementation partners, support vendors, external accounting/application consultants where applicable.</p><p>Qualifications</p><ol><li>Education: Bachelor s degree in, Information Systems, Computer Science, Management Information Systems, Accounting Information Systems, or a related field. Professional training in ERP, CRM, analytics, automation or process improvement is preferred.</li><li>Experience: 3-6 years of experience in ERP, CRM, business systems administration, business analysis, workflow automation or related operational systems roles. Practical experience in workflow automation, reporting/dashboarding and user support. Experience working with ERP/CRM platforms. Zoho experience is preferred but not mandatory. Experience in Zoho One, Deluge scripting, API/integration exposure, ERP implementation, low-code/no-code tools or analytics platforms is a plus. Experience supporting cross-functional business users in a small to mid-sized organisation is preferred.</li><li>Knowledge: Business Systems: Strong understanding of ERP, CRM and business application administration concepts. Process Improvement: Ability to understand workflows, identify inefficiencies and convert requirements into practical system improvements. Reporting and Analytics: Knowledge of dashboards, KPIs, data quality, operational reporting and basic analytics. Zoho One Ecosystem: Working knowledge of, or ability to learn, Zoho CRM, Zoho Books, Zoho People, Zoho Sign, Zoho Contracts, Zoho Forms, Zoho Desk and Zoho Analytics. Integration Awareness: Familiarity with APIs, webhooks, low-code/no-code automation and scripting concepts is preferred. Governance and Documentation: Understanding of access control, change documentation, confidentiality, data quality and system governance.</li></ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: Bachelor s degree in, Information Systems, Computer Science, Management Information Systems, Accounting Information Systems, or a related field. Professional training in ERP, CRM, analytics, automation or process improvement is preferred.</li><li>Experience: 3-6 years of experience in ERP, CRM, business systems administration, business analysis, workflow automation or related operational systems roles. Practical experience in workflow automation, reporting/dashboarding and user support. Experience working with ERP/CRM platforms. Zoho experience is preferred but not mandatory. Experience in Zoho One, Deluge scripting, API/integration exposure, ERP implementation, low-code/no-code tools or analytics platforms is a plus. Experience supporting cross-functional business users in a small to mid-sized organisation is preferred.</li><li>Knowledge: Business Systems: Strong understanding of ERP, CRM and business application administration concepts. Process Improvement: Ability to understand workflows, identify inefficiencies and convert requirements into practical system improvements. Reporting and Analytics: Knowledge of dashboards, KPIs, data quality, operational reporting and basic analytics. Zoho One Ecosystem: Working knowledge of, or ability to learn, Zoho CRM, Zoho Books, Zoho People, Zoho Sign, Zoho Contracts, Zoho Forms, Zoho Desk and Zoho Analytics. Integration Awareness: Familiarity with APIs, webhooks, low-code/no-code automation and scripting concepts is preferred. Governance and Documentation: Understanding of access control, change documentation, confidentiality, data quality and system governance.</li><li>Skills: Strong process thinking and business analysis skills. Workflow automation and system configuration capability. Reporting/dashboard development skills. Troubleshooting and root-cause analysis. Clear communication with technical and non-technical users. Strong documentation and user-guide writing ability. Ability to work independently and manage multiple priorities. English fluency. Proficiency in Microsoft Office and business productivity tools. Technical curiosity and ability to learn new tools quickly.</li><li>Attributes: Process-oriented, organised and proactive. Systems-minded and operationally focused. Practical, hands-on and solution-oriented. Comfortable working cross-functionally. Able to balance technical configuration with business communication. Adaptable, curious and willing to learn technical solutions as business needs evolve. Detail-oriented and committed to reliable documentation.</li><li>Prerequisite Training and Level of Training Required: Zoho One Administration and Configuration: Level: Intermediate to Advanced. Workflow Automation and Process Improvement: Level: Intermediate. Reporting, Dashboards and Analytics: Level: Intermediate. Low-Code / No-Code Automation and Integration Awareness: Level: Intermediate. User Support and Training: Level: Intermediate. Data Governance, Access Control and Confidentiality: Level: Intermediate. Continuous Professional Development: Level: Ongoing.</li></ul><p></p></section>

Position summary<br>The Senior Business Analyst and Project Manager is responsible for the end-to-end delivery of a multi-market Salesforce programme covering Sales Cloud and Marketing Cloud. The programme spans three markets, each with its own stakeholders, integration dependencies and go-live timeline.<br>The role combines business analysis and project management. The successful candidate will translate client requirements into clear, buildable specifications for the development team, and will own the delivery plan, risk management, dependency tracking and stakeholder reporting across all markets. The role acts as the primary point of coordination between the client, the agency team and the developers, and requires a high degree of structure, organisation and independence. Key responsibilities Business analysis Lead discovery and requirement workshops with client stakeholders and document outcomes to an agreed standard. Produce user stories and acceptance criteria that are complete, prioritised and ready for development. Maintain the functional scope for each market and ensure all changes are documented and traceable. Prepare UAT scripts, coordinate UAT execution with the client and manage defect triage through to closure. Define integration requirements between Salesforce and the client's ERP and middleware in collaboration with the technical leads. Project management Own and maintain the delivery plan across all three markets. Manage the RAID log and ensure risks, issues and decisions are raised early through the agreed governance. Produce weekly status reports for client and internal stakeholders. Track and manage client-side dependencies, including data readiness, third-party systems and approvals. Run the sprint and release cadence with the development team and ensure priorities are agreed ahead of each sprint. Manage change requests from identification through estimation and approval. Lead client conversations on scope, timeline and priorities within the agreed commercial framework. Skills and competencies Strong planning and organisational skills, with a track record of maintaining accurate delivery plans, backlogs and trackers across parallel workstreams. Highly structured working style, producing documentation and reporting that is clear, current and easy for others to pick up. Proven ability to work closely with development teams, translating business requirements into clear, buildable user stories and managing backlog priorities. Sound judgement on scope and feasibility, with the ability to align client expectations with what the team has sized and committed to. Strong stakeholder management skills, with the confidence to lead client discussions independently and to escalate through the correct channels. Clear written and verbal communication, with a disciplined approach to follow-up and closing actions. Qualifications and experience Essential Eight or more years in delivery roles, with a strong track record on Salesforce programmes. Hands-on delivery experience with Salesforce Sales Cloud. Marketing Cloud experience is a strong advantage. Experience managing mixed onshore and offshore development teams in an agile or hybrid setup. Experience delivering across multiple markets or entities simultaneously. Proficiency in Jira or an equivalent backlog and delivery tool, and in producing plans, RAID logs and status reports. Fluent written and spoken English.<br>Desirable Automotive or dealer network experience. Exposure to Mule Soft or similar integration middleware and ERP integrations. Salesforce certifications, for example Administrator, Business Analyst or Sales Cloud Consultant. Experience in an agency or consultancy environment with multiple client stakeholders.

About UsLC Waikiki Retail Company is a leading fashion retail company with a turnover of $ 4,4 billion. LC Waikiki’s journey started in France in 1988, continuing after 1997 as a Turkish brand under the umbrella of LC Waikiki Mağazacılık Hizmetleri Ticaret A.Ş. Today LC Waikiki trades with more than 1300 stores in 60 countries, with the company’s philosophy that “Everyone Deserves to Dress Well” enabling people to enjoy accessible fashion through quality products at affordable prices. There are around 6000 employees working at LC Waikiki’s corporate office, more than 50,000 people in Turkey and abroad.<br>At LC Waikiki, our values being virtuous, achieving together, extensiveexpertise, being customer-oriented, challenging the difficulties. So, if you ready to dynamism and want to grow with challenges, come andjoin us!<br>We Crown Our Successes with Awards We ranked 1st in “Young People’s Most Desired Retail Company to Work at” by Youthall Youth Awards 2021.1st in “The Biggest Retail Companies According to Square Meter Abroad”We ranked 1st in Women Employee Friendly & Women Manager Friendly Companies in Capital Women Friendly Companies Survey 2020. We received The Most Reputable Brand of the Year – Turkey Award by The One Awards in 2020.<br>With Us, You Will Be Responsible Regularly enters commercial decision report outcomes into the system on a daily basis. Notifies the relevant manager in case of any non-standard situation in reports marked as "Passed" or "Failed."Prepares products and samples in advance when they are to be sent to the head office following a commercial decision. Performs a weekly system check of all entered commercial decision reports at the end of each week. Archives documents and decision reports related to the Commercial Decision Department by relevant unit. Initiates requests for general supplies (e.g. stationery) needed by the team and ensures procurement through the Purchasing Department. Inputs factory inspection reports into the SAP system. Compares factory and warehouse inspection results and shares a monthly report. Reports the daily work schedules of managers to the head office.<br>The Candidate We Are Looking For Minimum 1 year of experience in data entry or administrative support roles. Bachelor's Degree in Industrial Engineering, Textile Engineering Proficient in MS Office applications, especially Excel; familiarity with ERP systems (preferably SAP) is a plus. Strong attention to detail with a high level of accuracy in data entry tasks. Good time management skills and ability to manage multiple tasks simultaneously. Analytical mindset and result-oriented approach. Strong communication and teamwork skills. Able to work with sensitive data in line with confidentiality principles. Strong written communication skills in both Arabic and English.<br><br>What LCWaikiki Offers to You Opportunity to take responsibility in one of the fastest growing companies of the retail. Open communication, teamwork and strong company culture. An organization that greatly values teamwork, development, and innovation. A work environment that performance and talent is noticed and recognized. A promising career by constant opportunities to learn, growth, and challenge. A chance to be a part of LCWaikiki Team that advances to the 2026 Goals.