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<p><strong>Role Purpose:<br></strong>The Electrical Site Engineer is responsible for supervising and coordinating all electrical works on site to ensure timely and quality execution of projects in compliance with design specifications.</p><p></p><p><strong>Key Accountabilities</strong></p><p></p><ul><li><p>Supervise the installation, testing, and commissioning of all electrical systems (lighting, power distribution, fire alarms, grounding, etc.).</p></li><li><p>Review electrical drawings, specifications, and project documents to ensure proper implementation on site.</p></li><li><p>Coordinate with consultants, subcontractors, and other disciplines (civil, mechanical) to avoid conflicts and ensure smooth workflow.</p></li><li><p>Monitor daily site activities and ensure work progress aligns with project schedule.</p></li><li><p>Conduct site inspections to ensure compliance with quality and safety standards.</p></li><li><p>Prepare daily, weekly, and monthly progress reports.</p></li><li><p>Verify quantities and prepare material requisitions as per project needs.</p></li><li><p>Attend site meetings and provide technical support and solutions as required.</p></li><li><p>Ensure proper documentation of electrical work, test results, and site changes (as-built drawings).</p></li><li><p>Ensure that all works are executed in accordance with the project’s safety and quality standards.</p></li><li><p>Maintain accurate site records including material deliveries, work progress, and inspection logs.</p></li><li><p>Accountable for handing over materials and completed works to the consultant.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in Electrical Engineering.</p></li><li><p>3 - 5 years of experience in electrical site supervision for large-scale construction projects <strong>(experience with Residential and malls is preferable)</strong>.</p></li><li><p>Excellent knowledge of construction drawings, standards, and electrical codes.</p></li><li><p>Proficiency in AutoCAD, Revit, and Microsoft Office applications.</p></li><li><p>Excellent Leadership Skills</p></li></ul><p></p>
<ul><li><p>Perform routine and preventive maintenance on mechatronic systems and equipment to ensure optimal performance and minimal downtime.</p></li><li><p>Diagnose, troubleshoot, and repair mechanical, electrical, and electronic faults in automated machinery and production lines.</p></li><li><p>Assist in the installation, calibration, and commissioning of new mechatronic equipment and systems.</p></li><li><p>Collaborate with engineering and production teams to implement process improvements and optimize equipment efficiency.</p></li><li><p>Maintain accurate records of maintenance activities, repairs, and parts inventory.</p></li><li><p>Support the development and execution of maintenance schedules and standard operating procedures.</p></li><li><p>Ensure compliance with safety regulations and company policies during all maintenance activities.</p></li><li><p>Participate in root cause analysis and continuous improvement initiatives to enhance system reliability.</p></li><li><p>Provide technical support and training to operators and junior staff on equipment usage and basic troubleshooting.</p></li><li><p>Stay updated on the latest advancements in mechatronics, automation, and maintenance best practices.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in Mechatronics Engineering, Mechanical Engineering, Electrical Engineering, or a related field.</p></li><li><p>Up to 1 year of relevant experience in mechatronics maintenance, automation, or a similar engineering role.</p></li><li><p>Strong understanding of mechanical, electrical, and electronic systems.</p></li><li><p>Familiarity with PLCs, sensors, actuators, and industrial automation components.</p></li><li><p>Ability to read and interpret technical drawings, schematics, and manuals.</p></li><li><p>Excellent problem-solving and analytical skills.</p></li><li><p>Strong communication and teamwork abilities.</p></li><li><p>Willingness to work onsite and respond to urgent maintenance needs.</p></li><li><p>Attention to detail and commitment to safety standards.</p></li><li><p>Eagerness to learn and adapt to new technologies and processes.</p></li></ul><p></p>
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<span>We are looking for a competent Maintenance Supervisor to manage maintenance in our facilities.<br> You will be responsible for hiring and training staff and ensuring the smooth running of upkeep or repair operations.<br> An excellent maintenance supervisor must be reliable and have a great eye for detail.<br> They must have technical skills and knowledge of various crafts such as carpentry, plumbing etc.<br> Leadership and knowledge of administrative tasks such as scheduling are also essential.<br> The goal is to ensure that facilities are in a good and safe condition at all times.<br> Responsibilities Inspect facilities periodically to determine problems and necessary maintenance Prepare weekly maintenance schedules and allocate work Recruit, supervise and train maintenance technicians Hire and supervise tradesmen during installations, repairs or maintenance (electricians, plumbers etc.<br>) Inspect and maintain building systems (heating, ventilation etc.<br>) Contribute to the development of maintenance budget and ensure compliance Monitor inventory of materials and equipment Participate in coordinaton of projects (e.<br>g. renovations) Ensure adherence to quality standards and health and safety regulations Tuition Discount for Dependents Medical Insurance for Self Transportation Proven experience as maintenance supervisor or similar role Strong technical knowledge of all building systems (electrical, heating etc.<br>) Knowledge of health & safety practices and regulations Understanding of budgeting and performance management Excellent planning and leadership abilities An eye for detail Computer savvy Excellent communication and interpersonal skills</span> </div>
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<p>The Senior Mechanical Maintenance Engineer will act as the main technical owner for all mechanical maintenance activities across the university, supported by the existing supervisors, technicians and service providers.<br>The scope of this position will include, but will not be limited to:<br>• HVAC systems, including chillers, VRV, VRF and split units. <br>• Elevators and vertical transportation systems. <br>• Pumps and pumping stations. <br>• Water supply and drainage systems. <br>• Ventilation, fresh air and exhaust systems. <br>• Mechanical firefighting systems, in coordination with the concerned departments. <br>• Other mechanical assets and utility systems across the university. <br>The recommended candidate profile is as follows:<br>• Bachelor’s degree in Mechanical or Electromechanical Engineering. <br>• Minimum of 7–10 years of relevant experience in mechanical maintenance and facilities management. <br>• Strong practical experience in HVAC systems, especially chillers, VRV, VRF and split units. <br>• Previous experience in elevator maintenance follow-up, contractor coordination, recurring-failure investigation, safety requirements and load-testing procedures. <br>• Strong experience in preventive and corrective maintenance. <br>• Ability to review technical reports, quotations, spare parts and contractor recommendations. <br>• Experience in CAFM/CMMS systems, work-order management and maintenance reporting. <br>• Previous experience in large facilities such as universities, hospitals, hotels, malls, airports or similar complex operations is preferred. <br>Applications will be reviewed until the position is filled.<br>For further information, please contact the Human Resources Department (hr@guc.edu.eg).<br></p><br> </div>
<ul><li><p>Lead and manage the Electrical Department across all company projects.</p></li><li><p>Plan, organize, and monitor electrical engineering and construction activities.</p></li><li><p>Review and approve electrical design documents, shop drawings, material submittals, and method statements.</p></li><li><p>Coordinate with project managers, consultants, clients, architects, and other engineering disciplines.</p></li><li><p>Ensure compliance with project specifications, applicable electrical codes, and company standards.</p></li><li><p>Monitor project progress and ensure electrical works are completed within the approved schedule and budget.</p></li><li><p>Review and approve material requisitions, procurement requests, and equipment selections.</p></li><li><p>Provide technical guidance and resolve engineering and construction issues.</p></li><li><p>Supervise testing, commissioning, and final handover of electrical systems.</p></li><li><p>Monitor productivity, quality, and performance of electrical teams and subcontractors.</p></li><li><p>Ensure compliance with Quality Management System (QMS), Health, Safety & Environment (HSE) requirements, and company policies.</p></li><li><p>Review progress reports, cost reports, and performance indicators.</p></li><li><p>Participate in tender reviews, value engineering, budgeting, and technical evaluations.</p></li><li><p>Identify project risks and implement corrective and preventive actions.</p></li><li><p>Develop, mentor, and evaluate the performance of engineering staff.</p></li><li><p>Promote continuous improvement within the Electrical Department.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's Degree in Electrical Engineering.</p></li><li><p>Professional Engineering registration is preferred where applicable.</p></li><li><p>Project Management Professional (PMP) certification is an advantage.</p></li><li><p>Additional certifications related to quality, safety, or commissioning are desirable.</p></li></ul><ul><li><p>Minimum of 10 years of experience in electrical engineering within the construction industry.</p></li><li><p>Minimum of 5 years in a managerial or supervisory position.</p></li><li><p>Proven experience in commercial, residential, industrial, or infrastructure construction projects.</p></li></ul><p></p>
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About iSchool<p>iSchool is a leading EdTech company helping students develop future-ready technology skills. We're looking for a <strong>Customer Excellence Specialist</strong> who is passionate about creating a smooth and enjoyable customer experience through our website and chatbot.</p><br>Job Summary<p>As a Customer Excellence Specialist, you'll be responsible for making sure our website chatbot is working smoothly and providing customers with the right information. You'll regularly test chatbot conversations, identify areas for improvement, and work with different teams to make the customer journey as simple and effective as possible.</p><br><p>If you enjoy solving problems, analyzing customer behavior, and improving digital experiences, we'd love to hear from you.</p><br>Responsibilities<ul><li> Monitor the chatbot and make sure it is working properly every day. </li><li> Test chatbot conversations and fix any issues or broken flows. </li><li> Update chatbot responses and FAQs to keep information accurate and up to date. </li><li> Analyze customer interactions to identify common questions and improvement opportunities. </li><li> Work closely with the Product, Marketing, and Customer Support teams to improve the chatbot experience. </li><li> Track chatbot performance and customer feedback to recommend improvements. </li><li> Ensure customers can easily reach a support agent when needed. </li><li> Document chatbot workflows and any updates or changes. </li><li> Help improve the overall customer journey across our website.</li></ul> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Eva Vet Science is a specialized animal health company and a proud member of the EVA Group, building on the strong legacy of EVA Pharma. We are dedicated to advancing animal health across Egypt, the Middle East, and global markets through the development and delivery of high-quality, innovative veterinary solutions. Job Summary: We are seeking a passionate and talented Vaccine Sales Representative Poultry Line to join our dynamic team. The ideal candidate will contribute to our mission of enhancing animal health and well-being, ensuring that we meet the highest standards of excellence in our industry. key Responsibilities: Achieve assigned sales and market share targets for poultry vaccines. Conduct regular field visits to promote Eva Vet Science vaccine portfolio and educate customers on the benefits and proper use of products. Provide technical support and address customer inquiries to ensure effective product usage and long-term satisfaction. Conduct market research and gather insights from customers to identify opportunities for product enhancement and expansion. Support the launch of new vaccines by delivering product training and ensuring effective market positioning. Utilize CRM tools to track sales performance and customer interactions, ensuring data-driven decision-making.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in veterinary medicine. 0-3 years of experience in sales, preferably in the Animal Health or vaccine Industry. Strong understanding of animal vaccination protocols and disease prevention strategies.</p><p></p></section>
<ul><li><p>Manage and supervise all construction activities at project sites from mobilization to completion.</p></li><li><p>Lead site execution teams, including site engineers, supervisors, subcontractors, and workers.</p></li><li><p>Ensure that construction works are executed according to approved drawings, specifications, quality standards, and project requirements.</p></li><li><p>Review project plans, drawings, method statements, and construction schedules to ensure proper execution.</p></li><li><p>Coordinate with Project Managers, Technical Office, Planning, Procurement, QA/QC, and HSE teams to ensure smooth project delivery.</p></li><li><p>Monitor daily progress and ensure project milestones are achieved according to the approved schedule.</p></li><li><p>Manage subcontractors’ activities, evaluate their performance, and ensure compliance with project requirements.</p></li><li><p>Ensure effective allocation and utilization of manpower, materials, equipment, and resources.</p></li><li><p>Identify construction challenges and provide practical solutions to avoid delays.</p></li><li><p>Monitor productivity and performance of site teams and implement improvement actions when required.</p></li><li><p>Ensure compliance with health, safety, and environmental requirements on site.</p></li><li><p>Conduct regular site inspections to monitor progress, quality, and compliance with specifications.</p></li><li><p>Review and approve construction work methods and ensure proper implementation.</p></li><li><p>Coordinate with consultants and clients regarding site activities, inspections, and approvals.</p></li><li><p>Support cost control activities by monitoring resources, variations, and potential risks.</p></li><li><p>Ensure proper handover of completed works according to project requirements.</p></li><li><p>Prepare and submit regular progress reports, including achievements, issues, and action plans.</p></li><li><p>Lead coordination meetings with site teams, subcontractors, and relevant stakeholders.</p></li><li><p>Promote a culture of teamwork, safety, quality, and continuous improvement</p></li></ul><p></p>
<p>· Responsible for quality of service and accuracy of results and data provided to customers.</p><p></p><p>· Responsible for safety devices in good condition.</p><p>· Implementation of annual calibration plan of laboratory device.</p><p>· Monitoring the measuring instruments.</p><p>· Issuing the calibration certificate. </p><p>· Registering environmental conditions in the laboratory.</p><p>· Participate in issuing of technical SOPs.</p><p>· Supervising calibration schedules and maintenance periods of laboratory devices and equipment.</p><p>· Responsible for internal /external calibration of devices</p><p>· Responsible for exit permission of laboratory device.</p><p>· Developing the work plan in partnership with the technical lab manager.</p><p>· Following-up laboratory-working plan.</p><p>· Prepare Quotations.</p><p>· Responsible for customer service.</p><p>· Preparing purchase request and purchasing order.</p><p>· Follow-up plan of cleaning.</p><p>· Registering external calibration work of qualification engineers.</p><p>· Follow up invoices.</p><p>· Participate in audits of another department.</p><p>· Act impartiality</p><p>· Perform temperature calibration and uncertainty calculations.</p><p> </p>
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<span></span><ul><li><span><span><span><span><span><span><span><span>Lead the technical pre-sales effort for Microsoft cloud and on-premises solutions, with a focus on Azure (IaaS/PaaS), Microsoft 365, and licensing — supporting the KSA-based sales team with well-architected, correctly licensed Microsoft solutions.</span></span></span></span></span></span></span></span></li><li><span><span><span><span>Design Azure solutions: compute, storage, networking, backup/DR, landing zones, and hybrid scenarios.</span></span></span></span></li><li><span><span><span><span>Prepare Azure cost estimates and TCO analyses using Azure Pricing Calculator and Azure Migrate assessments.</span></span></span></span></li><li><span><span><span><span>Advise customers on Microsoft licensing (CSP, EA, Microsoft 365 plans) and build optimized licensing proposals.</span></span></span></span></li><li><span><span><span><span>Respond to RFPs/tenders and prepare technical and financial proposals.</span></span></span></span></li><li><span><span><span><span>Deliver presentations, demos, and PoCs to customers (remotely and during on-site visits to KSA).</span></span></span></span></li><li><span><span><span><span>Coordinate with Microsoft partner teams on funding programs, incentives, and deal support.</span></span></span></span></li></ul><br><span>Requirements</span><ul><li><span><span><span><span><span>3-5 years of pre-sales / solutions architecture experience at a system integrator, IT solutions provider, or Microsoft partner.</span></span></span></span></span></li><li><span><span><span><span><span>Strong knowledge of Azure IaaS/PaaS, Entra ID, Microsoft 365, and hybrid infrastructure.</span></span></span></span></span></li><li><span><span><span><span><span>Solid understanding of Microsoft licensing models (CSP, EA, Pay-As-You-Go).</span></span></span></span></span></li><li><span><span><span><span><span>Microsoft certifications strongly preferred (AZ-104, AZ-305, MS-102, or equivalent).</span></span></span></span></span></li><li><span><span><span><span><span>Bachelor's degree in Computer Engineering, Computer Science, or related field.</span></span></span></span></span></li><li><span><span><span><span><span>Excellent communication and presentation skills in English and Arabic.</span></span></span></span></span></li><li><span><span><span><span><span>Willingness to travel periodically to Saudi Arabia.</span></span></span></span></span><br></li></ul><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Lead the end-to-end RPA lifecycle: requirement analysis, solution design, development, testing, deployment, and support. Translate business processes into robust automation solutions using RPA platforms (UiPath, Automation Anywhere, Blue Prism, etc.). Ensure best practices, governance, and security standards in automation projects. Troubleshoot complex production issues and optimize bot performance. Mentor and provide technical guidance to junior engineers. Collaborate with architects to integrate RPA with AI/ML, OCR, APIs, and ERP/CRM systems. Stay updated with emerging technologies in Intelligent Automation.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Qualifications:</b></p><p>Bachelor s degree in Computer Science, Engineering, or related field. 3 5 years of hands-on experience in RPA development and deployment. Strong knowledge of UiPath (preferred) or other major RPA tools. Proficiency in C#, .NET, Python, or VB for advanced automation needs. Experience with databases (SQL), APIs, and workflow orchestration tools. Familiarity with OCR, AI/ML integrations, and Document Understanding. Excellent problem-solving, debugging, and analytical skills. Strong communication skills to work with technical and non-technical stakeholders.</p><b>Nice to Have (Optional):</b><p>UiPath Solution Architect certification. Experience with SAP, Salesforce, or other enterprise applications. Knowledge of cloud platforms (AWS, Azure, GCP) for automation deployment. Experience leading automation projects or managing small RPA teams.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Reviews and approves all contractor structural/civil technical submittals & sub-contractors' shop drawings and calculations (such as reinforcement, scaffolding, precast, waterproofing, etc. Supports and guides inspection teams on-site from technical points. Replies to RFIs and coordinates with other disciplines and design teams. Performs technical research and technical reports Follow-up with site observations and non-compliances. Reviews and deals with design calculations, analysis models and BIM models. Join the site visit with the project team (During Site Visits) Attending technical meetings with the project team. Works independently and as part of a team to complete specific supervision activities assigned. Responsible for providing approvals for the contractor s structural technical submittals. Collaborates/communicates with other disciplines regarding coordination issues and day-to-day supervision activities. Provide support to the inspection team to resolve any site activity issue. Adopts creative and innovative solutions to site problems/clashes and develops appropriate supportive technical documentation/research reports. Coordinates with the design team regarding specialists packages approvals by authorities.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Building structural supervision experience. Experience and knowledge in using international Codes and standards. Experience in structural supervision projects. Excellent presentation and communication abilities. Experience in using structural software such as AutoCAD, SAP ETABS, and SAFE. Basic knowledge of BIM and the REVIT platform. Knowledge of local authorities requirements.</p><p></p></section>
Company Description Dr. Nabil Eltarshouby Pharmacy Group is a growing community-focused pharmacy group dedicated to providing safe, accurate, and accessible pharmaceutical care. The group is committed to patient-centered service, ensuring that individuals receive clear guidance on medications, therapies, and wellness. Team members work collaboratively to maintain high standards of professional practice, quality, and ethics. The pharmacy embraces continuous improvement, supports professional development, and values a respectful, inclusive work environment. Applicants can expect a setting where clinical expertise and customer service are both highly prioritized. Role Description This is a full-time, on-site Pharmacist role based in New Cairo. The Pharmacist will dispense prescribed medications, verify dosages, and ensure the accuracy and safety of all prescriptions. Responsibilities include counseling patients on proper medication use, possible side effects, drug interactions, and storage instructions. The role involves reviewing patient medication histories, supporting medication therapy management, and collaborating with other healthcare professionals when needed. The Pharmacist will oversee prescription processing, manage inventory and stock rotation, and ensure compliance with all legal, professional, and safety regulations. Additional tasks include maintaining accurate records, supporting pharmacy assistants and technicians, and contributing to a positive, efficient customer experience. Qualifications Valid pharmacy degree (BSc or Pharm D) from an accredited institution and current license (or eligibility for licensure) to practice as a Pharmacist in the relevant jurisdiction. Strong knowledge of pharmacology, therapeutics, drug interactions, and dosage calculations, with the ability to interpret prescriptions accurately. Proficiency in using pharmacy management systems, prescription-processing software, and basic office applications. Excellent communication and patient counseling skills, with the ability to explain medical information clearly and respectfully to diverse populations. High attention to detail, strong organizational skills, and the ability to prioritize tasks in a fast-paced community pharmacy environment. Commitment to ethical practice, regulatory compliance, patient confidentiality, and adherence to pharmacy laws and standards. Ability to collaborate effectively with colleagues, support staff, and other healthcare professionals, and to contribute positively to a team-based culture. Flexibility to work shifts, weekends, and holidays as needed, and a strong commitment to reliability and professional conduct. Previous experience in community pharmacy is an advantage; experience with chronic disease management or clinical services (e.g., medication reviews, vaccinations where applicable) is a plus. Ongoing interest in professional development, staying current with new medications, guidelines, and best practices in pharmacy care.
Company Description PROFITUT is an international business solutions company focused on trade, consulting, and construction services. The company sources and ships a wide range of mechanical and electrical parts, tools, and consumables with transparent pricing and flexible global logistics. PROFITUT provides general business, management, and engineering consulting using its “TUT Golden Pyramid” methodology to support optimization and efficiency. In construction, the company delivers electromechanical support, including machine installation and relocation, process piping and tanks fabrication, firefighting network installation, and HVAC systems. PROFITUT is committed to quality, reliability, and innovation, aiming to support clients’ long-term success. Role Description The Construction Safety Manager is a full-time, on-site role based in 6 October, responsible for overseeing safety performance across electromechanical construction and installation projects. This role involves developing, implementing, and updating safety policies and procedures in alignment with local regulations, industry standards, and company requirements. The Construction Safety Manager conducts regular site inspections, risk assessments, and safety audits, and leads daily toolbox talks and other safety briefings with site teams. The individual investigates incidents and near misses, prepares detailed reports with corrective and preventive actions, and follows up on the implementation of recommendations. The role also includes coordinating safety training, maintaining safety documentation, collaborating with project managers and supervisors to plan safe work methods, and engaging with contractors and clients to promote a strong safety culture. Qualifications Strong background in Occupational Health and Environment Health and Safety (EHS), with the ability to design and maintain comprehensive site safety programs. Proficiency in Safety Training and Industrial Safety practices, including delivering toolbox talks, formal training sessions, and safety orientations for diverse site teams. Experience in Accident Investigation, including root-cause analysis, incident reporting, and implementation of corrective and preventive actions. Proven experience in construction or industrial environments, preferably in electromechanical projects, machine installation, or large-scale industrial facilities. Knowledge of relevant local and international safety regulations, codes, and standards (e.g., OSHA or equivalent, fire safety, working at height, confined spaces). Strong communication and coaching skills, with the ability to influence behavior and build a culture of safety among supervisors, technicians, and subcontractors. Excellent organizational skills, attention to detail, and the ability to manage multiple projects and priorities on active construction sites. Relevant professional certifications (e.g., NEBOSH, IOSH, OSHA) are a strong advantage. Fluency in English
Company Description Xceed is a leading multilingual Business Process Outsourcing provider in the EMEA region, operating more than 10,000 web-enabled, multichannel stations. The company supports government and commercial clients in 10 languages across sites in Egypt, Morocco, Mauritius, the UAE, and Saudi Arabia. Xceed delivers inbound and outbound contact services, back-office support, infrastructure management, recruitment process outsourcing, helpdesk support, and social media analysis. The organization has received multiple international awards for outsourcing excellence, impact sourcing, customer experience, sustainability, CSR, and diversity, equity, and inclusion. Xceed is certified to several global standards, including COPC and multiple ISO certifications in business continuity, quality, environmental management, occupational health and safety, and information security.<br>Role Description The Telecommunication Engineering Senior Supervisor is a full-time, on-site role based in Cairo, responsible for leading the operation, maintenance, and optimization of the company’s telecommunication infrastructure. This role oversees a team of engineers and technicians, ensuring stable performance of voice, data, and network systems that support Xceed’s multi-site contact center operations. The Senior Supervisor plans and coordinates telecom projects, monitors network capacity and availability, and collaborates with internal stakeholders to align telecom services with business needs. Day-to-day tasks include supervising preventive and corrective maintenance, managing vendor relationships, reviewing technical designs and implementation plans, and ensuring adherence to relevant standards and security policies. The role also involves preparing performance reports, identifying opportunities for improvement, mentoring team members, and supporting business continuity and disaster recovery initiatives.<br>Qualifications<br> <br>Strong Supervisory Skills with proven experience leading and developing telecommunication or network engineering teams. Engineering Management experience, including planning, budgeting, resource allocation, and aligning telecom infrastructure with organizational objectives. Project Management skills for scoping, scheduling, and delivering telecom projects (e.g., upgrades, expansions, migrations) on time and within budget. Hands-on experience in Maintenance & Repair of telecommunication systems, including troubleshooting, root-cause analysis, and preventive maintenance practices. Exposure to Construction or implementation of telecom infrastructure (such as cabling, equipment rooms, data centers, and network rollout) is preferred. Bachelor’s degree in Telecommunications Engineering, Electronics & Communications, or a related engineering field. Solid knowledge of voice and data networks, IP telephony, contact center technologies, and relevant industry standards and security practices. Ability to work on-site in Cairo, manage multiple priorities, and collaborate effectively with technical and non-technical stakeholders. Relevant certifications (e.g., CCNA/CCNP, ITIL, PMP or equivalent) and
1. Role Overview The Security Systems Design Engineer is responsible for the development, coordination, and delivery of electronic security system designs and engineering documentation across commercial, industrial, infrastructure, and mission-critical projects. The role supports the Security Design & Engineering function throughout the project lifecycle, from concept and preliminary design through detailed design, construction support, testing, commissioning, and operational handover. Working under the direction of the Senior Security Systems Design Engineer and Design Manager, the role produces accurate, technically compliant, and coordinated security engineering deliverables in accordance with client requirements, project specifications, company standards, and applicable regulations. The role works closely with Security Design Engineers, Senior Engineers, BIM and CAD resources, Project Managers, consultants, contractors, and clients to ensure security systems are appropriately integrated into the wider project design and can be successfully delivered and maintained.2. Key Responsibilities A. Security Systems Design• Develop and produce engineering designs for CCTV & Video Surveillance, Access Control (ACS), Intrusion Detection (IDS), Perimeter Intrusion Detection (PIDS), Intercom & Emergency Communication, Video Management (VMS), PSIM, Security Command & Control, Security Operations Centres (SOC), Visitor Management, and Integrated Security Platforms.• Prepare and contribute to Basis of Design (BoD), Functional Design Specifications (FDS), Detailed Design Packages, Technical Specifications, Security Schematics, Equipment/Device Schedules, Network Architecture Diagrams, Bills of Materials (BOM), Cause-and-Effect Matrices, and Security Programming Matrices.• Ensure engineering deliverables are accurate, coordinated, technically compliant, and aligned with approved design requirements.• Escalate complex technical issues, design risks, and deviations to the Senior Security Systems Design Engineer or Design Manager as appropriate. B. Design Development & Engineering• Develop security system designs from approved project requirements and design information.• Undertake device and equipment selection, system architecture development, security device layouts, equipment room layouts, rack/cabinet layouts, cable and containment requirements, system connectivity, security zoning, door/access control requirements, CCTV coverage, and interface requirements.• Review architectural, MEP, structural, ICT and other project information to ensure security requirements are appropriately incorporated into the design.• Identify design gaps and technical issues and raise them for resolution. C. Technical Documentation• Prepare and maintain design reports, technical specifications, equipment/device/cable schedules, security schematics, network architecture diagrams, system block diagrams, interface documentation, Bills of Materials, and technical submissions.• Ensure documentation is produced in accordance with company templates, project standards, document control procedures, and client requirements.• Maintain revision control and ensure design changes are accurately incorporated into project documentation. D. Multidisciplinary Design Coordination• Coordinate security system designs with Architectural, MEP, ICT, General Contractor, BIM, CAD, and Project Delivery teams.• Participate in multidisciplinary coordination meetings and technical workshops.• Coordinate security device/equipment locations, containment routes, cable pathways, equipment rooms, security control rooms, server/communications rooms, power requirements, network interfaces, and architectural requirements. E. BIM & CAD Coordination• Work closely with BIM and CAD resources to ensure security engineering requirements are accurately incorporated into project models and drawings.• Review Auto CAD drawings, Revit models, security layouts, equipment layouts, riser diagrams, schematics, and coordination drawings.• Provide technical information and design direction to CAD and BIM resources where required.• Ensure security design information is correctly represented within project BIM and CAD environments.• Support the Senior Security Systems Design Engineer in reviewing design deliverables prior to client submission. F. Client & Stakeholder Support• Support the Senior Security Systems Design Engineer and Design Manager during client and stakeholder engagement.• Participate in client meetings, design workshops, technical coordination meetings, design reviews, requirements gathering sessions, and contractor coordination meetings.• Provide technical responses to routine RFIs, client/consultant comments, technical queries, and site queries.• Escalate complex or commercially sensitive technical matters to the appropriate senior engineering resource. G. Risk-Based Security Design• Support security designs based upon Threat Assessments, Vulnerability Assessments, Risk Assessments, Security Risk Registers, and Operational Security Requirements.• Apply defence-in-depth, layered security, security zoning, CPTED principles, operational resilience, and risk-based technology selection.• Ensure security systems address identified risks and operational requirements.• Support the Senior Security Systems Design Engineer in translating risk and operational requirements into practical engineering solutions. H. Security Systems Integration• Support design and coordination of security system interfaces with BMS, Fire & Life Safety Systems, ICT Infrastructure, Data Centre Management Platforms, Operational Technology (OT), Enterprise Management Platforms, and Third-Party Systems.• Contribute to Interface Control Documents (ICDs), Integration Strategies, Alarm Handling Logic, System Interface Requirements, Security Programming Requirements, and Cause-and-Effect Matrices.• Ensure interfaces are clearly documented and coordinated with relevant engineering disciplines. I. Project Delivery & Construction Support• Provide engineering support throughout Concept Design, Detailed Design, Tender, Construction, Installation, Testing & Commissioning, and Handover.• Support technical queries, RFIs, design changes, site coordination, installation queries, design clarifications, drawing updates, and as-built documentation.• Attend site visits where required to verify installation conditions and support resolution of technical issues.• Review installation information against approved design requirements and identify discrepancies for resolution. J. Testing, Commissioning & Handover• Support testing and commissioning activities to verify installed systems operate in accordance with approved design requirements.• Assist with test documentation, commissioning procedures, system verification, integrated systems testing, defect identification, technical issue resolution, as-built documentation, and handover documentation.• Support the Senior Security Systems Design Engineer and Project Manager in resolving technical issues identified during testing and commissioning. K. Pre-Sales & Business Development Support• Provide technical support to Pre-Sales and Business Development activities where required.• Assist with client requirements, technical scope development, preliminary system designs, equipment selection, technical proposals, Bills of Materials, design effort estimates, technical clarifications, and solution development.• Provide practical engineering input to ensure proposed security solutions are technically viable and deliverable.3. Technical Expertise & Tools Enterprise security platforms: Genetec, Lenel S2, Gallagher, Milestone Systems, Avigilon, Axis Communications, Hanwha Vision, and Bosch Security Systems. Working knowledge: CCTV & Video Management Systems, Access Control, Intrusion Detection, Perimeter Security, Security Operations Centres, Security Systems Integration, Structured Cabling Infrastructure, Security Network Architecture, Data Centre Security, Critical Infrastructure Security, and Security Testing & Commissioning.4. Key Interfaces• Design Manager; Senior Security Systems Design Engineer; Security Design Engineers.• CAD Engineers; BIM Engineers; Project Managers; Project Engineers.• Pre-Sales Team; Maintenance Team; Site / Installation Teams.• Clients; Consultants; Main Contractors; Specialist Security Vendors.5. Qualifications & Experience• Degree, diploma, or equivalent technical qualification in Electronic Engineering, Electrical Engineering, Security Systems Engineering, ICT, Telecommunications, or a related discipline.• Typically 4–8 years of relevant experience in electronic security systems design and engineering.• Experience developing and coordinating security system designs.• Experience working within multidisciplinary engineering and construction environments.• Experience with commercial, infrastructure, industrial, Data Centre, or other technically complex projects.• Experience preparing technical design documentation and coordinated engineering packages.• Experience supporting construction, testing, commissioning, and handover activities.6. Preferred Certifications & Accreditations• SIRA Accreditation; Genetec Certification; Gallagher Certification; Lenel S2 Certification.• Milestone Certification; Axis Certification; CPTED Qualification.• Autodesk Revit Certification; BIM Certification.
Description<br>Lead the Capacity Planning and End-to-End (E2E) Performance Management function, responsible for ensuring the scalability, reliability, and responsiveness of production services and systems. Drive the strategy, implementation, and continuous improvement of proactive monitoring and automation frameworks to maintain optimal service performance. Analyze business forecasts to anticipate system needs, enhance visibility through modern observability platforms, and automate operational recovery procedures. Promote a data-driven culture of operational excellence and service resilience. Job Responsibilities Define and maintain capacity planning models and performance baselines across all production services and infrastructure layers. Develop, maintain, and execute short- and long-term capacity and performance plans aligned with service growth and demand forecasts. Analyze business forecasts and usage trends to proactively identify required infrastructure or service expansions. Deliver weekly/monthly capacity and performance reports with actionable insights and forecasting trends. Own the Configuration Management and Capacity Management processes; ensure alignment with ITSM best practices. Maintain and ensure the accuracy of the Configuration Management Database (CMDB) through continuous audits and governance practices. Own the enterprise service catalog; integrate new services with defined SLAs and delivery models. Design and implement E2E monitoring strategies for services, systems, and infrastructure with advanced observability platforms. Deploy and maintain Dynatrace APM to enable full-stack service performance visibility, transaction tracing, and AI-powered root cause detection. Leverage Splunk for real-time log analysis, performance dashboards, anomaly detection, and operational insights. Integrate performance and capacity dashboards to support proactive service management and executive reporting. Provide advanced technical and functional support for Dynatrace APM, Splunk, and Capacity Management platforms. Implement proactive mechanisms to detect performance degradations using AI/ML-powered alerting and historical trend analysis. Automate repetitive operational tasks, including capacity scaling and DR procedures, using Ansible Automation Platform. Collaborate with application and infrastructure teams to resolve performance issues and deliver ongoing improvements. Own, maintain, and automate the disaster recovery playbooks to improve RTO and operational readiness across services. <br><br>Requirements<br><br> Bachelor's degree in Computer Science, Engineering, or a related field, 6+ years of relevant experience in IT Operations or Service Management. Strong hands-on experience with Dynatrace APM (full-stack monitoring, service flow analysis, synthetic and real user monitoring), Splunk (data ingestion, correlation, visualization, and anomaly detection), and Ansible Automation Platform (for operational task automation and configuration management) Proven expertise in capacity modeling, workload analysis, infrastructure performance tuning, and horizontal/vertical scaling strategies. Experience in managing and governing CMDB, service catalogs, and service performance KPIs. Scripting and automation experience (e.g., Python, Power Shell, Bash, YAML for Ansible). Strong knowledge of ITSM practices and frameworks (e.g., ITIL v4), particularly in Incident, Problem, Configuration, and Capacity Management. Demonstrated leadership in managing and coaching technical teams and third-party service providers. Experience working in highly available, high-transaction production environments, preferably in financial or critical services. Strong analytical and data visualization skills, with a focus on turning operational data into actionable insights. Excellent communication, stakeholder management, and presentation skills. Strong organizational, coordination, and decision-making abilities. A self-driven, innovative mindset with a continuous improvement and service reliability focus.
Company Description<br><br>Penta Value is a rising global Software and digital solutions organization based in Cairo, Egypt founded in 2015. The firm offers your business the best technology, consultation, digital marketing service, security system service and security system.<br><br>We believe that quality and client satisfaction are our priority, We are focused on engrossing ourselves in your business by creating a long-lasting partnership with our partners. Moreover, one of our major business goals is to enhance the use of technology in every aspect of our life and coming up with intelligent solutions that make our daily activities easier and simpler.<br><br>We never stop striving, researching, and trying to find out new techniques and formulas in every service and product that we provide which would make us grow fast and reach the peak of the digital industry.<br><br>Job Description<br><br>Solution Delivery<br><br>Design, build and maintain secure PHP backend services, APIs, jobs and integrations. Model data carefully and protect transactional integrity, authorization, validation and audit trails. <br><br>Engineering Quality<br><br>Write maintainable code, automated tests, migrations and technical documentation. <br><br>Security, Data & Reliability<br><br>Investigate defects and performance issues using evidence and root-cause analysis. Participate in estimates, design reviews, code reviews, releases and incident response. <br><br>Collaboration and Continuous Improvement<br><br>For ERP/Fin Tech workflows, account for concurrency, reconciliation, idempotency, permissions and maker-checker requirements. Authorities and Decision Rights<br><br>Role-Specific Authority<br><br>Make day-to-day functional decisions within approved policy, scope, budget and professional standards. Request required information, evidence and stakeholder action necessary to perform the role. Recommend improvements, priorities and escalations supported by data. <br><br>Authority Conditions and Limits<br><br>May make day-to-day decisions within approved policy, scope, budget and technical or functional standards. Must document material decisions, assumptions, risks and exceptions in the designated system of record. May challenge unclear requirements, unsafe practices, unsupported commitments or work that lacks required approval. Must escalate regulatory, security, financial, contractual, customer-impact or deadline risks before they become incidents. May not approve personal exceptions, bind the company contractually, change compensation, override controls or commit unapproved spend unless formally delegated. <br><br>No additional approval is required when a decision remains within the documented authority matrix, approved budget, policy and role scope. Exceptions must be escalated before commitment.<br><br> Accountability and Scope<br><br>Responsible For Not Responsible For Design, build and maintain secure PHP backend services, APIs, jobs and integrations. Commercial pricing and contract approval Model data carefully and protect transactional integrity, authorization, validation and audit trails. Business ownership of product priority Write maintainable code, automated tests, migrations and technical documentation. Finance posting and statutory accounting Investigate defects and performance issues using evidence and root-cause analysis. HR policy decisions Participate in estimates, design reviews, code reviews, releases and incident response<br><br>Qualifications<br><br>PHP and a modern framework such as Laravel or Symfony. SQL, REST APIs, queues and caching. Secure coding and Git workflows. ERP/Fin Tech backend experience strongly preferred. Strong written and verbal communication in the role's working language(s). Demonstrated ownership, structured problem solving, and ability to work with incomplete information. Comfort using business systems, collaboration tools, and responsible AI assistance while validating outputs. <br><br>Additional Information<br><br>Dear candidate, <br><br>Thank you very much for sharing your profile with us, Our team takes due care of every CV,
Job Purpose The Area Trainer is responsible for delivering, coordinating, and administratively managing training activities across assigned Eden Facility Management projects. The role ensures that blue-collar employees receive the required induction, HSE, technical, behavioral, and mandatory training according to Eden standards, client requirements, competency frameworks, and the approved annual training plan. The Area Trainer will act as the main L&D representative within the assigned geographical area and ensure effective coordination between L&D, Operations, HR, HSE, Project Management, and site supervisors. Assigned Areas Area 1 – New Capital / Cairo: Responsible for training activities across assigned Eden FM projects in New Capital / Cairo. Area 2 – Egyptian Museum / Giza: Responsible for training activities across assigned Eden FM projects in the Egyptian Museum / Giza. Area 3 – Sahel / Matrouh: Responsible for training activities across assigned Eden FM projects in Sahel / Matrouh, including seasonal and remote operational locations. Area Trainer – Responsibilities Summary Training Delivery: Deliver induction/OBT, technical, vocational, HSE, OJT, toolbox talks, and refresher training for blue-collar employees. Competency & TNA: Assess employee competency, identify skill gaps, conduct TNA, and recommend training or retraining. Training Administration: Plan monthly training schedules, coordinate trainers/venues/participants, and ensure mandatory training completion. Records & Reporting: Maintain accurate training, attendance, assessment, certification, and competency records; prepare weekly/monthly reports. Area Coordination: Coordinate with L&D, Operations, Project Management, HR, HSE, supervisors, and external trainers to ensure smooth training delivery. Quality & Compliance: Ensure training meets Eden FM, HSE, ISO, SOP, and client requirements; support audits and follow-up actions. Learning Culture: Promote practical learning, coaching, workplace application, and continuous improvement among frontline employees. Materials & Equipment: Prepare and maintain training materials, assessment tools, and practical training equipment. Requirements: Minimum 3 years’ relevant experience, preferably with blue-collar/frontline workforce, plus strong training, facilitation, competency assessment, reporting, Excel/LMS, and communication skills. Working Environment: Field-based role requiring frequent movement across operational sites and flexibility in working hours. Required Qualifications & Experience Education Bachelor's degree, diploma, or relevant vocational qualification. Training/L&D, HR, Facility Management, Hospitality, Engineering, HSE, or technical education is preferred. Experience Minimum 3 years of relevant experience in training and development, vocational training, facility management, hospitality, construction, technical operations, or a similar environment. Experience working with blue-collar / frontline employees is highly preferred. Experience delivering practical and on-the-job training is preferred. Experience in facility management or multi-site operations is an advantage. Working Conditions The position requires frequent movement between assigned operational sites. The Area Trainer may be required to work in operational, technical, outdoor, and client-site environments. The role may require flexible working hours based on operational and training requirements. For Sahel / Matrouh, the position may involve seasonal deployment, travel between sites, and extended field assignments. and prefer people who reside in Alex and Matrouh Ideal Candidate Profile The ideal candidate is a hands-on trainer who understands both people and operations. He/she should be comfortable working directly with blue-collar employees, supervisors, and site management rather than working only from an office.
<div><h3 data-path-to-node="6">Role Purpose</h3><p data-path-to-node="7">The Customer Support Engineer acts as the key technical bridge between the organization and external business clients utilizing digital shipping channels, APIs, and data feeds. The primary objective is threefold: keeping shipping platforms securely aligned with national customs and regulatory data standards, onboarding and technical support of external customers on core digital applications, and troubleshooting complex integration issues down to payload and log-level root causes to ensure zero business interruption.</p><h3 data-path-to-node="8"><br></h3><h3 data-path-to-node="8">Key Responsibilities</h3><ul data-path-to-node="9"><li><p data-path-to-node="9,0,0">Monitor national customs regulatory changes, evaluate their impact on digital shipping channels, and translate updates into technical change requests.</p></li><li><p data-path-to-node="9,1,0">Lead country-level digital integration projects from technical scoping and stakeholder alignment through to testing, final execution, and sign-off.</p></li><li><p data-path-to-node="9,2,0">Serve as the main point of contact for customer technical integration onboarding, guiding clients from requirements gathering through live production.</p></li><li><p data-path-to-node="9,3,0">Troubleshoot complex technical integration issues daily by analyzing API request/response payloads, error codes, and application system logs.</p></li><li><p data-path-to-node="9,4,0">Direct technical conversations with external client IT and operations departments to modify data streams, configurations, and connectivity.</p></li><li><p data-path-to-node="9,5,0">Collaborate closely with commercial and sales teams to provide technical guidance and map specific digital shipping solutions to client trading profiles.</p></li><li><p data-path-to-node="9,6,0">Act as the local technical expert on data quality, eliminating manual workarounds by driving systemic software enhancements through regional engineering channels.</p></li><li><p data-path-to-node="9,7,0">Package comprehensive diagnostic summaries—including reproduction steps and impact assessments—when escalating advanced platform anomalies to regional IT teams.</p></li><li><p data-path-to-node="9,8,0">Develop automated routines and scripts utilizing corporate office tools to minimize manual administration and streamline recurring reporting patterns.</p></li><li><p data-path-to-node="9,9,0">Plan and deliver professional technical briefings, walkthroughs, and educational documentation to help external clients proactively align with upcoming platform updates.</p></li></ul><h3 data-path-to-node="10"><br></h3><h3 data-path-to-node="10">Qualifications, Experience and Competencies</h3><ul data-path-to-node="11"><li><p data-path-to-node="11,0,0">University Graduate with a Bachelor's degree in Information Technology, Computer Science, Engineering, or a strictly related field.</p></li><li><p data-path-to-node="11,1,0">Professional fluency in both English and Arabic, with highly developed written English skills suitable for authoring external client-facing technical guidance.</p></li><li><p data-path-to-node="11,2,0">Minimum of 2 years of experience in a dedicated, external-customer-facing technical support, software integration, or customer solutions environment.</p></li><li><p data-path-to-node="11,3,0">Proven practical experience in API troubleshooting with a demonstrated ability to read and interpret REST/JSON and XML payloads.</p></li><li><p data-path-to-node="11,4,0">Direct experience analyzing application error messages, application logs, and utilizing standard testing tools such as Postman or similar clients.</p></li><li><p data-path-to-node="11,5,0">Strong working knowledge of corporate data handling tools, including relational database queries (SQL) and advanced analytical spreadsheet processing.</p></li><li><p data-path-to-node="11,6,0">Solid communication competence, with a proven ability to translate complex software restrictions to business users, and commercial needs to developers.</p></li><li><p data-path-to-node="11,7,0">Structural problem-solving approach focused on achieving long-term root-cause resolution over temporary issue closure.</p></li><li><p data-path-to-node="11,8,0">Exceptional self-prioritization skills, showing a capacity to work independently against strict, unyielding external regulatory deadlines.</p></li><li><p data-path-to-node="11,9,0">Experience or background in logistics, express shipping, or customs trade compliance frameworks is highly advantageous.</p></li><li><p data-path-to-node="11,10,0">Familiarity with modern data scripting or automation languages (such as Python, JavaScript, or workflow automation engines) is considered a valuable asset.</p></li></ul><div><br></div><p data-path-to-node="13"><strong>Equal Treatment Clause:</strong> We are committed to fostering equal opportunity and strictly reject all forms of discrimination. At DHL Group, employee selection is based exclusively on individual qualification, performance, skills, and professional experience.</p><p data-path-to-node="14"><br></p><p data-path-to-node="14">✨ We <strong data-path-to-node="14" data-index-in-node="5">Deliver the Difference</strong> </p><p data-path-to-node="14">✨ We <strong data-path-to-node="14" data-index-in-node="33">Care</strong> </p><p data-path-to-node="14">✨ We <strong data-path-to-node="14" data-index-in-node="43">Grow Together</strong></p></div>