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Description<br>Lead the Capacity Planning and End-to-End (E2E) Performance Management function, responsible for ensuring the scalability, reliability, and responsiveness of production services and systems. Drive the strategy, implementation, and continuous improvement of proactive monitoring and automation frameworks to maintain optimal service performance. Analyze business forecasts to anticipate system needs, enhance visibility through modern observability platforms, and automate operational recovery procedures. Promote a data-driven culture of operational excellence and service resilience. Job Responsibilities Define and maintain capacity planning models and performance baselines across all production services and infrastructure layers. Develop, maintain, and execute short- and long-term capacity and performance plans aligned with service growth and demand forecasts. Analyze business forecasts and usage trends to proactively identify required infrastructure or service expansions. Deliver weekly/monthly capacity and performance reports with actionable insights and forecasting trends. Own the Configuration Management and Capacity Management processes; ensure alignment with ITSM best practices. Maintain and ensure the accuracy of the Configuration Management Database (CMDB) through continuous audits and governance practices. Own the enterprise service catalog; integrate new services with defined SLAs and delivery models. Design and implement E2E monitoring strategies for services, systems, and infrastructure with advanced observability platforms. Deploy and maintain Dynatrace APM to enable full-stack service performance visibility, transaction tracing, and AI-powered root cause detection. Leverage Splunk for real-time log analysis, performance dashboards, anomaly detection, and operational insights. Integrate performance and capacity dashboards to support proactive service management and executive reporting. Provide advanced technical and functional support for Dynatrace APM, Splunk, and Capacity Management platforms. Implement proactive mechanisms to detect performance degradations using AI/ML-powered alerting and historical trend analysis. Automate repetitive operational tasks, including capacity scaling and DR procedures, using Ansible Automation Platform. Collaborate with application and infrastructure teams to resolve performance issues and deliver ongoing improvements. Own, maintain, and automate the disaster recovery playbooks to improve RTO and operational readiness across services. <br><br>Requirements<br><br> Bachelor's degree in Computer Science, Engineering, or a related field, 6+ years of relevant experience in IT Operations or Service Management. Strong hands-on experience with Dynatrace APM (full-stack monitoring, service flow analysis, synthetic and real user monitoring), Splunk (data ingestion, correlation, visualization, and anomaly detection), and Ansible Automation Platform (for operational task automation and configuration management) Proven expertise in capacity modeling, workload analysis, infrastructure performance tuning, and horizontal/vertical scaling strategies. Experience in managing and governing CMDB, service catalogs, and service performance KPIs. Scripting and automation experience (e.g., Python, Power Shell, Bash, YAML for Ansible). Strong knowledge of ITSM practices and frameworks (e.g., ITIL v4), particularly in Incident, Problem, Configuration, and Capacity Management. Demonstrated leadership in managing and coaching technical teams and third-party service providers. Experience working in highly available, high-transaction production environments, preferably in financial or critical services. Strong analytical and data visualization skills, with a focus on turning operational data into actionable insights. Excellent communication, stakeholder management, and presentation skills. Strong organizational, coordination, and decision-making abilities. A self-driven, innovative mindset with a continuous improvement and service reliability focus.

Company Description<br><br>Penta Value is a rising global Software and digital solutions organization based in Cairo, Egypt founded in 2015. The firm offers your business the best technology, consultation, digital marketing service, security system service and security system.<br><br>We believe that quality and client satisfaction are our priority, We are focused on engrossing ourselves in your business by creating a long-lasting partnership with our partners. Moreover, one of our major business goals is to enhance the use of technology in every aspect of our life and coming up with intelligent solutions that make our daily activities easier and simpler.<br><br>We never stop striving, researching, and trying to find out new techniques and formulas in every service and product that we provide which would make us grow fast and reach the peak of the digital industry.<br><br>Job Description<br><br>Solution Delivery<br><br>Design, build and maintain secure PHP backend services, APIs, jobs and integrations. Model data carefully and protect transactional integrity, authorization, validation and audit trails. <br><br>Engineering Quality<br><br>Write maintainable code, automated tests, migrations and technical documentation. <br><br>Security, Data & Reliability<br><br>Investigate defects and performance issues using evidence and root-cause analysis. Participate in estimates, design reviews, code reviews, releases and incident response. <br><br>Collaboration and Continuous Improvement<br><br>For ERP/Fin Tech workflows, account for concurrency, reconciliation, idempotency, permissions and maker-checker requirements. Authorities and Decision Rights<br><br>Role-Specific Authority<br><br>Make day-to-day functional decisions within approved policy, scope, budget and professional standards. Request required information, evidence and stakeholder action necessary to perform the role. Recommend improvements, priorities and escalations supported by data. <br><br>Authority Conditions and Limits<br><br>May make day-to-day decisions within approved policy, scope, budget and technical or functional standards. Must document material decisions, assumptions, risks and exceptions in the designated system of record. May challenge unclear requirements, unsafe practices, unsupported commitments or work that lacks required approval. Must escalate regulatory, security, financial, contractual, customer-impact or deadline risks before they become incidents. May not approve personal exceptions, bind the company contractually, change compensation, override controls or commit unapproved spend unless formally delegated. <br><br>No additional approval is required when a decision remains within the documented authority matrix, approved budget, policy and role scope. Exceptions must be escalated before commitment.<br><br> Accountability and Scope<br><br>Responsible For Not Responsible For Design, build and maintain secure PHP backend services, APIs, jobs and integrations. Commercial pricing and contract approval Model data carefully and protect transactional integrity, authorization, validation and audit trails. Business ownership of product priority Write maintainable code, automated tests, migrations and technical documentation. Finance posting and statutory accounting Investigate defects and performance issues using evidence and root-cause analysis. HR policy decisions Participate in estimates, design reviews, code reviews, releases and incident response<br><br>Qualifications<br><br>PHP and a modern framework such as Laravel or Symfony. SQL, REST APIs, queues and caching. Secure coding and Git workflows. ERP/Fin Tech backend experience strongly preferred. Strong written and verbal communication in the role's working language(s). Demonstrated ownership, structured problem solving, and ability to work with incomplete information. Comfort using business systems, collaboration tools, and responsible AI assistance while validating outputs. <br><br>Additional Information<br><br>Dear candidate, <br><br>Thank you very much for sharing your profile with us, Our team takes due care of every CV,

Job Purpose The Area Trainer is responsible for delivering, coordinating, and administratively managing training activities across assigned Eden Facility Management projects. The role ensures that blue-collar employees receive the required induction, HSE, technical, behavioral, and mandatory training according to Eden standards, client requirements, competency frameworks, and the approved annual training plan. The Area Trainer will act as the main L&D representative within the assigned geographical area and ensure effective coordination between L&D, Operations, HR, HSE, Project Management, and site supervisors. Assigned Areas Area 1 – New Capital / Cairo: Responsible for training activities across assigned Eden FM projects in New Capital / Cairo. Area 2 – Egyptian Museum / Giza: Responsible for training activities across assigned Eden FM projects in the Egyptian Museum / Giza. Area 3 – Sahel / Matrouh: Responsible for training activities across assigned Eden FM projects in Sahel / Matrouh, including seasonal and remote operational locations. Area Trainer – Responsibilities Summary Training Delivery: Deliver induction/OBT, technical, vocational, HSE, OJT, toolbox talks, and refresher training for blue-collar employees. Competency & TNA: Assess employee competency, identify skill gaps, conduct TNA, and recommend training or retraining. Training Administration: Plan monthly training schedules, coordinate trainers/venues/participants, and ensure mandatory training completion. Records & Reporting: Maintain accurate training, attendance, assessment, certification, and competency records; prepare weekly/monthly reports. Area Coordination: Coordinate with L&D, Operations, Project Management, HR, HSE, supervisors, and external trainers to ensure smooth training delivery. Quality & Compliance: Ensure training meets Eden FM, HSE, ISO, SOP, and client requirements; support audits and follow-up actions. Learning Culture: Promote practical learning, coaching, workplace application, and continuous improvement among frontline employees. Materials & Equipment: Prepare and maintain training materials, assessment tools, and practical training equipment. Requirements: Minimum 3 years’ relevant experience, preferably with blue-collar/frontline workforce, plus strong training, facilitation, competency assessment, reporting, Excel/LMS, and communication skills. Working Environment: Field-based role requiring frequent movement across operational sites and flexibility in working hours. Required Qualifications & Experience Education Bachelor's degree, diploma, or relevant vocational qualification. Training/L&D, HR, Facility Management, Hospitality, Engineering, HSE, or technical education is preferred. Experience Minimum 3 years of relevant experience in training and development, vocational training, facility management, hospitality, construction, technical operations, or a similar environment. Experience working with blue-collar / frontline employees is highly preferred. Experience delivering practical and on-the-job training is preferred. Experience in facility management or multi-site operations is an advantage. Working Conditions The position requires frequent movement between assigned operational sites. The Area Trainer may be required to work in operational, technical, outdoor, and client-site environments. The role may require flexible working hours based on operational and training requirements. For Sahel / Matrouh, the position may involve seasonal deployment, travel between sites, and extended field assignments. and prefer people who reside in Alex and Matrouh Ideal Candidate Profile The ideal candidate is a hands-on trainer who understands both people and operations. He/she should be comfortable working directly with blue-collar employees, supervisors, and site management rather than working only from an office.

<div><h3 data-path-to-node="6">Role Purpose</h3><p data-path-to-node="7">The Customer Support Engineer acts as the key technical bridge between the organization and external business clients utilizing digital shipping channels, APIs, and data feeds. The primary objective is threefold: keeping shipping platforms securely aligned with national customs and regulatory data standards, onboarding and technical support of external customers on core digital applications, and troubleshooting complex integration issues down to payload and log-level root causes to ensure zero business interruption.</p><h3 data-path-to-node="8"><br></h3><h3 data-path-to-node="8">Key Responsibilities</h3><ul data-path-to-node="9"><li><p data-path-to-node="9,0,0">Monitor national customs regulatory changes, evaluate their impact on digital shipping channels, and translate updates into technical change requests.</p></li><li><p data-path-to-node="9,1,0">Lead country-level digital integration projects from technical scoping and stakeholder alignment through to testing, final execution, and sign-off.</p></li><li><p data-path-to-node="9,2,0">Serve as the main point of contact for customer technical integration onboarding, guiding clients from requirements gathering through live production.</p></li><li><p data-path-to-node="9,3,0">Troubleshoot complex technical integration issues daily by analyzing API request/response payloads, error codes, and application system logs.</p></li><li><p data-path-to-node="9,4,0">Direct technical conversations with external client IT and operations departments to modify data streams, configurations, and connectivity.</p></li><li><p data-path-to-node="9,5,0">Collaborate closely with commercial and sales teams to provide technical guidance and map specific digital shipping solutions to client trading profiles.</p></li><li><p data-path-to-node="9,6,0">Act as the local technical expert on data quality, eliminating manual workarounds by driving systemic software enhancements through regional engineering channels.</p></li><li><p data-path-to-node="9,7,0">Package comprehensive diagnostic summaries—including reproduction steps and impact assessments—when escalating advanced platform anomalies to regional IT teams.</p></li><li><p data-path-to-node="9,8,0">Develop automated routines and scripts utilizing corporate office tools to minimize manual administration and streamline recurring reporting patterns.</p></li><li><p data-path-to-node="9,9,0">Plan and deliver professional technical briefings, walkthroughs, and educational documentation to help external clients proactively align with upcoming platform updates.</p></li></ul><h3 data-path-to-node="10"><br></h3><h3 data-path-to-node="10">Qualifications, Experience and Competencies</h3><ul data-path-to-node="11"><li><p data-path-to-node="11,0,0">University Graduate with a Bachelor's degree in Information Technology, Computer Science, Engineering, or a strictly related field.</p></li><li><p data-path-to-node="11,1,0">Professional fluency in both English and Arabic, with highly developed written English skills suitable for authoring external client-facing technical guidance.</p></li><li><p data-path-to-node="11,2,0">Minimum of 2 years of experience in a dedicated, external-customer-facing technical support, software integration, or customer solutions environment.</p></li><li><p data-path-to-node="11,3,0">Proven practical experience in API troubleshooting with a demonstrated ability to read and interpret REST/JSON and XML payloads.</p></li><li><p data-path-to-node="11,4,0">Direct experience analyzing application error messages, application logs, and utilizing standard testing tools such as Postman or similar clients.</p></li><li><p data-path-to-node="11,5,0">Strong working knowledge of corporate data handling tools, including relational database queries (SQL) and advanced analytical spreadsheet processing.</p></li><li><p data-path-to-node="11,6,0">Solid communication competence, with a proven ability to translate complex software restrictions to business users, and commercial needs to developers.</p></li><li><p data-path-to-node="11,7,0">Structural problem-solving approach focused on achieving long-term root-cause resolution over temporary issue closure.</p></li><li><p data-path-to-node="11,8,0">Exceptional self-prioritization skills, showing a capacity to work independently against strict, unyielding external regulatory deadlines.</p></li><li><p data-path-to-node="11,9,0">Experience or background in logistics, express shipping, or customs trade compliance frameworks is highly advantageous.</p></li><li><p data-path-to-node="11,10,0">Familiarity with modern data scripting or automation languages (such as Python, JavaScript, or workflow automation engines) is considered a valuable asset.</p></li></ul><div><br></div><p data-path-to-node="13"><strong>Equal Treatment Clause:</strong> We are committed to fostering equal opportunity and strictly reject all forms of discrimination. At DHL Group, employee selection is based exclusively on individual qualification, performance, skills, and professional experience.</p><p data-path-to-node="14"><br></p><p data-path-to-node="14">✨ We <strong data-path-to-node="14" data-index-in-node="5">Deliver the Difference</strong> </p><p data-path-to-node="14">✨ We <strong data-path-to-node="14" data-index-in-node="33">Care</strong> </p><p data-path-to-node="14">✨ We <strong data-path-to-node="14" data-index-in-node="43">Grow Together</strong></p></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Title: Application Engineer (CoC) Electrical Products Location: Cairo, Egypt Introduction: About Us We in Siemens strongly believes in the value of a Digital Portfolio; hence Smart Infrastructure combines Digital Power Distribution and Digital Building Infrastructure technologies. Our Digital Portfolio will enable our customers to enjoy occupant s intuitive buildings which are comfortable, safe, secure and energy efficient. Smart infrastructure from Siemens intelligently connects energy systems, buildings, and industries to adapt and evolve the way we live and work. We work together with customers and partners to build an ecosystem that intuitively responds to the needs of people and helps customers to better use resources. It helps our customers to thrive, communities to progress and supports sustainable development. Siemens Smart Infrastructure is looking for an Application Engineer for the Center of Competence of Electrical Products business unit to help us re-imagine the world by finding solutions and making the world a smarter place for tomorrow. Your Role International, Challenging and Future-Oriented! Welcome to the world of Smart Electrification. Join us and be part of a motivated and dedicated team within the Center of Competence of the Electrical Products Business Unit (BU): In this role you will be responsible for the design, engineering and application development activities of Low Voltage Switchgears. Supporting Siemens partners across the Middle East Region. In Your daily work you will oversee following tasks and responsibilities:</p><p>Analyze tender documents and customer requirements to develop compliant and competitive proposals for these projects.</p><p>Preparation and submission of tenders through Siemens panel builders for low voltage electrification package of the key projects in the middle east region.</p><p>Prepare compliance statements according to project specifications.</p><p>Create project designs and develop the best configuration (technically and commercially) according to customer requirement &amp; based on the available portfolio.</p><p>Conduct detailed design and engineering activities for low voltage projects under execution (preparing manufacturing drawings, BoM to be ordered, network architectures and schematic &amp; wiring diagrams).</p><p>Provide network calculations such as load flow analysis, voltage drop, short circuit and discrimination studies.</p><p>Support Siemens partners in developing certain application/configuration to fulfill the project s requirement.</p><p>Develop selection guidelines and quotation tools to support our partners.</p><p>Provide technical support and guidance to Siemens partners during the tendering &amp; execution phases.</p><p>Participate in and develop technical documents to raise awareness of Siemens LV Switchgears.</p><p>Standardization of proven concepts and solutions to replicate them as ready-made packages.</p><p>Identify customer business needs and translate them into feature requirements.</p><p>Participate in customer presentations and negotiations.</p><p>Follow-up with the Technical Stakeholders to ensure successful project realization.</p><p>Work closely with Sales Team to ensure proper coordination and alignment</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>You hold a bachelor s or master s degree in electrical engineering field from reputable university or college.</li><li>Ideally, you have strong experience in low voltage power distribution systems &amp; motor control centers and related international standards &amp; regulations.</li><li>Experience in engineering, design or tendering of LV Switchgears</li><li>We are looking for solid work experience of minimum of (3-5) years in engineering, design or tendering &amp; proposals preferably in a multinational company.</li><li>You have great experience with Software such as EPLAN, AutoCAD and Revit MEP.</li><li>Our Ideal candidate has an advanced Analytical thinking and respective Problem-solving skills</li><li>You will impress us with your outstanding Presentation &amp; Negotiation skills</li><li>You enjoy working in multicultural, diverse, working environment.</li><li>Fluent written and spoken English and Arabic. Further language skills are highly appreciated.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>We are looking for a&nbsp;<strong>Senior Python Software Engineer</strong>&nbsp;with&nbsp;<strong>at least 5 years of professional experience</strong>&nbsp;developing backend applications using Python to join our engineering team. In this role, you will help design, build, maintain, and evolve scalable backend services that power our platform.</p><br><p>You will be responsible for implementing high-quality software solutions, optimizing application performance, and contributing to the architecture and long-term evolution of our systems. Working closely with cross-functional teams, you will participate in technical design discussions, mentor fellow engineers, and promote engineering best practices. This role requires deep technical expertise in Python, Django, distributed systems, and modern software engineering principles.</p><br><br>Job Description<br><ul><li>Design, develop, and implement new functionality for decoupled backend services.</li><li>Maintain, enhance, and refactor existing backend applications to improve scalability, reliability, and maintainability.</li><li>Analyze and optimize application performance, database queries, and overall system efficiency.</li><li>Take ownership of backend services throughout their lifecycle, including architecture, deployment, production support, monitoring, and continuous improvement.</li><li>Participate actively in technical design discussions, solution architecture, and project planning sessions.</li><li>Collaborate with engineers, product managers, and stakeholders to deliver high-quality software solutions.</li><li>Review code, provide constructive feedback, and champion engineering best practices through peer collaboration.</li><li>Mentor and support other team members by sharing technical expertise and assisting with complex engineering challenges.</li><li>Troubleshoot production issues using profiling, monitoring, logging, and diagnostic tools.</li><li>Produce and maintain clear technical documentation, architectural diagrams, and design specifications.</li><li>Evaluate emerging technologies and recommend improvements to the engineering stack where appropriate.</li><li>Effectively utilize AI-powered development tools (such as Claude Code, GitHub Copilot, or Codex) to accelerate software development while ensuring code quality, correctness, security, and maintainability.</li></ul><br>Qualifications<br><ul><li><strong>At least 5 years of professional experience</strong>&nbsp;developing backend applications with&nbsp;<strong>Python</strong>.</li><li>Strong commercial experience building web applications using&nbsp;<strong>Django</strong>&nbsp;and the Django ORM.</li><li>Solid experience working with relational databases, particularly&nbsp;<strong>MySQL</strong>.</li><li>Experience designing, developing, and consuming&nbsp;<strong>RESTful APIs</strong>,&nbsp;<strong>GraphQL</strong>, or similar service interfaces.</li><li>Experience working with distributed systems and asynchronous messaging technologies such as&nbsp;<strong>Celery</strong>.</li><li>Strong understanding of object-oriented programming, software design patterns, clean architecture, and distributed system design.</li><li>Experience using Git-based version control workflows, including branching strategies, pull requests, and code reviews.</li><li>Experience writing technical documentation and software design specifications.</li><li>Strong debugging, troubleshooting, and performance optimization skills using profiling tools, SQL execution plans, application monitoring tools (e.g., New Relic), and related technologies.</li><li>Ability to work independently, take ownership of technical solutions, prioritize tasks effectively, and proactively resolve issues.</li><li>Strong communication and collaboration skills with the ability to participate in technical discussions and mentor other engineers.</li></ul><p>Preferred Qualifications</p><br><ul><li>Experience with supporting technologies such as&nbsp;<strong>Redis</strong>,&nbsp;<strong>Memcached</strong>,&nbsp;<strong>Elasticsearch</strong>, and&nbsp;<strong>Celery</strong>.</li><li>Experience building, deploying, and operating cloud-native or highly scalable backend services.</li><li>Experience working within Agile/Scrum development environments.</li><li>Hands-on experience using AI-assisted development tools (e.g., Claude Code, GitHub Copilot, or Codex) for code generation, testing, debugging, refactoring, and code review while applying sound engineering judgment to validate and improve generated output.</li><li>Experience mentoring junior and mid-level engineers and contributing to engineering standards and best practices.</li></ul><br>Additional Information<br><p><strong>WHY YOU’LL LOVE US</strong></p><br><ul><li>All employees benefits for free (our famous games room, daily breakfast, fruits, coffee and other hot drinks, soft drinks and juices, company days out and parties…)</li><li>Social insurance</li><li>Open-door management policy</li><li>Full Medical insurance</li><li>Accommodation and Transportation Allowance</li><li>Friendly environment that values innovation and efficiency</li><li>Exciting opportunities for career growth and talent development</li><li>Feedback encouragement</li><li>Recognition and reward programs</li><li>Competitive salaries and incentives</li><li>Friendly environment</li><li>Flexible and Comfortable schedule</li><li>Fun committees</li><li>Monetary rewards</li><li>Fun, smart and creative people</li><li>Career possibilities with growing team</li><li>Paid vacations</li><li>Social benefits</li></ul><p>For more information about Nile Bits, please visit our website:</p><br><p>https://www.nilebits.com</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Description</span><p><b>Are You Ready to Make It Happen at Mondelēz International?</b></p><br><p><b>Join our Mission to Lead the Future of Snacking. Make It With Pride.</b></p><br><p>You will execute initiatives through&nbsp;I2M and IIM processes for the site and ensure&nbsp;effective execution, coordination,&nbsp;tracking &amp; communication of change as it relates to new and existing products, packaging and processes for the plant.</p><br><p><b>How you will contribute</b></p><br><p>You will:</p><br><ul><li>Support Project Development / Execution:&nbsp; Execute initiatives through I2M/IIM&nbsp;(Innovation 2 Market; Initiative Management),&nbsp;Provide critical inputs to the&nbsp;&nbsp;site BD&nbsp;leader (specifically for IIM Design Reviews (DR2 – DR6)); From Design reviews-DR 4 onwards execute project activities on the site; Master data creation,&nbsp;Art Work, Raw/Pack Material availability, Track timings – and report to project team. Organize trials and FPA’s (e.g.&nbsp;materials, team logistics etc.).&nbsp;Communication and execution of promotional activities within the I2M process.</li><li>Support ongoing business simplification: Provide inputs to Site BD leader to support Integration of overall site change management agenda to ensure&nbsp;delivery of projects while maintaining service levels. Coordination (planning and tracking) with all plant departments for plant trials, key project activities.&nbsp;Status tracking and communication of Plant activities key Cross functional team members (external to the plant). Work on the de-complexity agenda and&nbsp;support the delivery of the site productivity and improvement agenda. Ensure execution of regional /global menu cards and ensure that manufacturing&nbsp;hurdle rates are met.</li><li>Support site BD Leader to Manage the interfaces with the category PCMs, be responsible for the timely execution of new initiatives and business&nbsp;related projects using IIM methodology;&nbsp; Coordinates effectively with Operations Core team to setup VSU teams for the projects and with the Engineering&nbsp;team to manage startup and construction activities for the projects.</li></ul><p><b>What you will bring</b></p><br><p>A desire to drive your future and accelerate your career and the following experience and knowledge:</p><br><ul><li>Strong operational &amp; manufacturing experience in CPG industry with experience in TPM-Total productive maintenance, 5s, LEAN, 6 sigma tools and concepts,&nbsp;Safety &amp; GMP standards</li><li>Possess financial &amp; business acumen, project management skills and Knowledge of industrial manufacturing equipment,&nbsp;Technology &amp; Engineering&nbsp;automation basics.</li><li>Computer&nbsp;proficiency (MS Office to include Word, Excel, PowerPoint) &amp; experience in ERP systems. Excellent communication skills (Verbal and Written),&nbsp;Analytical &amp; Problem solving skills, strong collaboration and relationship management skills.</li></ul><p><b><u>More about this role</u></b></p><br><p><b>What you need to know about this position:</b></p><br><p><b>Key Accountabilities</b><br><b>1. CAPEX &amp; Engineering Governance</b><br>Own annual CAPEX planning and long-term infrastructure roadmap.<br>Lead capital projects from feasibility to commissioning and vertical start-up.<br>Prepare capital appropriation requests (CARs) and financial justifications.<br>Ensure projects deliver on scope, timing, cost, and performance guarantees.<br>Manage automation and digitalization programs aligned with Factory of the Future.<br><b>2. Productivity &amp; Cost Leadership</b><br>Drive Conversion and Non-Conversion productivity programs.<br>Lead RM/PM cost optimization workshops with cross-functional teams.<br>Optimize Internal Billing Rates (IBRs) and plant cost structures.<br>Deliver savings aligned with Annual Contract (AC) commitments.<br>Conduct financial evaluations, simulations, and risk assessments for major initiatives.<br><b>3. Capacity &amp; Asset Optimization</b><br>Evaluate and upgrade plant capacities to support growth agenda.<br>Lead debottlenecking initiatives and line extensions.<br>Implement lean manufacturing and IL6S loss elimination principles.<br>Ensure compliance with World Class Manufacturing standards.<br><b>4. Financial &amp; Strategic Planning</b><br>Build and manage BD&amp;E annual budget.<br>Support site P&amp;L through strong financial governance of projects.<br>Conduct scenario analysis and business case modeling.<br>Align site masterplan with 3–5 year growth strategy.<br><b>5. Leadership &amp; Cross-Functional Collaboration</b><br>Lead and mentor engineers and project teams.<br>Act as key liaison between plant and regional BD/Engineering leadership.<br>Facilitate stage-gate approvals and senior leadership reviews.<br>Drive high-performance culture and capability building within the team.</p><br><p><b>What extra ingredients you will bring:</b></p><br><p>Strong business acumen with ability to represent the plant holistically in key projects and forums.<br>Strategic thinking combined with hands-on execution capability.<br>Financial literacy across CAPEX, OPEX, ROI, IRR, and payback modeling.<br>Structured project management approach.<br>Proven ability to lead cross-functional and cross-regional teams.<br>High stakeholder influence and communication capability.<br>Change management and transformation leadership.</p><br><p><b>Education / Certifications:</b></p><br><p>Bachelor’s degree in mechanical or electrical engineering.<br>PMP Certification preferred.</p><br><p><b>Job specific requirements:</b></p><br><p>2–3 years of experience in CAPEX Project Management.<br>&nbsp;</p><br><p><b>Travel requirements:</b></p><br><p><b>None</b></p><br><p><b>Work schedule:</b></p><br><p><b>Full-Time</b></p><br>&amp;#xa;&amp;#xa;No Relocation support available<span><b>Business Unit Summary</b></span>Mondelēz International in the Middle East, North Africa and Pakistan serves the Middle East and Africa markets as well as Australia, New Zealand, the UK and Canada. Headquartered in Dubai, UAE, we have more than 2600 employees working across seven plants and six commercial offices; we make, bake, sell and deliver our products to customers. We are market leaders in key snacking categories with iconic global and local brands including Cadbury Dairy Milk chocolate, Milka, Oreo and belVita biscuits, Barni Cakes,Tang powdered beverage, Chiclets and Trident gum and Halls candy.&nbsp;<p>Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.</p><br><b><span>Job Type</span></b>RegularManufacturing supportManufacturing </div>

<p>Ensure that guests are satisfied with the production and presentation of food. Ensure that the production and quality of food produced within the facility continuously comply with costs and hygiene rules. Within kitchen hygiene rules chef who is working in the kitchen should have short and well cared hair, it is not allowed that man has a moustache or beard. Assist the Chef de Partie in monitoring the work of kitchen personnel, instructing them, taking measures against potential adverse events and designing their training programmes. Responsible for testing the taste, appearance and compliance with food safety of food that is produced in his/her section and for informing the Chef de Partie and Section Supervisor in case of any adverse event related to production. Ensure that all of the food listed in the daily menu is prepared. Prepare the orders in accordance with established standards. Pay utmost attention to the quantities planned for the food portions. Ensure that the products to be used to make food are prepared accurately and timely. Store the food in his/her work station in the most correct manner. Pay utmost attention to hygiene, cleaning and health conditions. Responsible for producing food according to the standard recipes developed for all foods in order to standardise the portions, taste and quality. Keep records related to the preparation, cooking and presentation of food, as required by the food safety management. Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility. Carry out all other duties assigned by managers and hotel management not specified in the job description. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment</p><p><strong>Desired Candidate Profile</strong></p><p>Education: At least a primary school diploma. Experience: At least 5 years of practical experience. Foreign Language: Not required. Courses and Seminars: Prior attendance in trainings in the related field. Computer Literacy: Not required. Skills: Has good command of and practical skills related to the products and cooking techniques in the related department. Expected to use complex equipment and devices in the related field. Expected to poses technical knowledge and work experience related to the methods, techniques, and work processes in the related field.</p>

Company Description<br><br>Founded in 2000 in Antalya by award-winning Turkish entrepreneur Fettah Tamince, who desired to create cities within cities.<br><br>Encapsulating traditional Turkish hospitality, where each Rixos destination is a rich living space where guests and residents can find everything they need, always in carefree atmosphere.<br><br>In 2017 Rixos Hotels announces a strategic partnership with Accor Hotels, and in 2022 Rixos becomes part of Ennismore’s “Immersive Resorts” and becomes the backbones of “All Inclusive Collection”.<br><br>Brand Network:<br><br>Currently 35 hotels (13,000+ rooms) operating and more than 20 hotels (12,000+ rooms) in the pipeline.<br><br>With a global presence, Rixos Hotels & Resorts are renowned for providing guests of all ages and interests with the ultimate all-inclusive experience.<br><br>With all-inclusive, all-exclusive programming and services, we cater for every member of the family and we are always where our guests want us to be!<br><br>What is special about Rixos Service?<br><br>A culture of noticing the little things and knowing that the little things have always been the big things!<br><br>Are you ready to join our amazing multicultural environment, work in real luxury hotels with ongoing career growth and development opportunities, as well as the most competitive salary and benefits?<br><br>Apply now, join Rixos and make a difference in others’ life!<br><br>Job Description<br><br>Assist the Executive Sous Chef in the full operation of all kitchen units. Is responsible for the cost, quality, hygiene, taste, presentation of all types of food produced in or purchased by the facility and the customer satisfaction related to these. Within kitchen hygiene rules chef who is working in the kitchen should have short and well cared hair, it is not allowed that man has a moustache or beard. Identify the work methods and cooking standards and ensure that these are applied to ensure that food is prepared in a quality manner and that personnel work efficiently. Work in a coordinated manner with all section chefs and instruct them as needed. Personally control that the presentation and quality of food prepared for breakfast, lunch and dinner is in accordance with the standards. Prepare the list of materials to be purchased, place their orders on the system and check the meat, fish and vegetables that are purchased. Control the daily provision vouchers and accelerate the circulation of slow-moving supplies. Check the cooling systems of food storages and ensure that food is used according to the first in, first out principle Plan food production in accordance with the stages identified by the Executive Culinary Chef. Control the current status of raw foods and provisions as well as the way that excess food is used, prevent food from spoiling, use excess food in an efficient manner, and control the portions of food. Is responsible for preparing standard recipes for all foods produced in order to standardise the portions, taste and quality. Continuously monitor that the personnel working in the department comply with personal hygiene rules. Ensure that the records needed for the food safety system are kept regularly. Check all of the storage houses at the beginning of work and ensure that they are orderly, deliver old products to production, and make sure that the remaining food is made use of. Check the menu and inform and warn personnel of any missing or problematic products so that the same situation does not re-occur. Monitor the performance of personnel and report personnel that do not work efficiently to the Executive Sous Chef. Organise the personnel’s weekly schedule. Control the monthly timecards and submit to the Executive Culinary Chef for approval. Identify the training needs of kitchen personnel and ensure that the necessary trainings are organised and delivered. Deliver trainings to food production personnel about menu preparation, product recipes and food costs etc. (except for standard trainings such as the Food Safety System and ISO standards). To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. responsible for preparing and overseeing authentic Greek cuisine, ensuring high-quality dishes while maintaining traditional Greek cooking techniques and standards. <br><br>Qualifications<br><br>Education: At least a high school or vocational diploma.<br><br>Experience: Extensive practical and managerial experience related to the processes in the respective department (at least 5 years).<br><br>Foreign Language: At least intermediate level English.<br><br>Courses and Training: Prior attendance in courses and seminars in the related field.<br><br>Computer Literacy: Basic computer applications.<br><br>Skills: Has excellent command of all products and cooking techniques in the related field and is responsible for business development. Has advanced knowledge of the other kitchen sections and processes. Has knowledge of local or international cuisine.<br><br>Specialization: Specialized in Greek cuisine, with strong knowledge of traditional and modern Greek dishes, ingredients, and cooking techniques<br><br>Additional Information<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

<p>Ensure that guests are satisfied with the production and presentation of food. Ensure that the production and quality of food produced within the facility continuously comply with costs and hygiene rules. Within kitchen hygiene rules chef who is working in the kitchen should have short and well cared hair, it is not allowed that man has a moustache or beard. Assist the Chef de Partie in monitoring the work of kitchen personnel, instructing them, taking measures against potential adverse events and designing their training programmes. Responsible for testing the taste, appearance and compliance with food safety of food that is produced in his/her section and for informing the Chef de Partie and Section Supervisor in case of any adverse event related to production. Ensure that all of the food listed in the daily menu is prepared. Prepare the orders in accordance with established standards. Pay utmost attention to the quantities planned for the food portions. Ensure that the products to be used to make food are prepared accurately and timely. Store the food in his/her work station in the most correct manner. Pay utmost attention to hygiene, cleaning and health conditions. Responsible for producing food according to the standard recipes developed for all foods in order to standardise the portions, taste and quality. Keep records related to the preparation, cooking and presentation of food, as required by the food safety management. Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility. Carry out all other duties assigned by managers and hotel management not specified in the job description. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment</p><p><strong>Desired Candidate Profile</strong></p><p>Education: At least a primary school diploma.</p><p>Experience: At least 5 years of practical experience.</p><p>Foreign Language: Not required.</p><p>Courses and Seminars: Prior attendance in trainings in the related field.</p><p>Computer Literacy: Not required.</p><p>Skills: Has good command of and practical skills related to the products and cooking techniques in the related department. Expected to use complex equipment and devices in the related field. Expected to poses technical knowledge and work experience related to the methods, techniques, and work processes in the related field.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Ensure that guests are satisfied with the production and presentation of food. Ensure that the production and quality of food produced within the facility continuously comply with costs and hygiene rules. Within kitchen hygiene rules chef who is working in the kitchen should have short and well cared hair, it is not allowed that man has a moustache or beard. Assist the Chef de Partie in monitoring the work of kitchen personnel, instructing them, taking measures against potential adverse events and designing their training programmes. Responsible for testing the taste, appearance and compliance with food safety of food that is produced in his/her section and for informing the Chef de Partie and Section Supervisor in case of any adverse event related to production. Ensure that all of the food listed in the daily menu is prepared. Prepare the orders in accordance with established standards. Pay utmost attention to the quantities planned for the food portions. Ensure that the products to be used to make food are prepared accurately and timely. Store the food in his/her work station in the most correct manner. Pay utmost attention to hygiene, cleaning and health conditions. Responsible for producing food according to the standard recipes developed for all foods in order to standardise the portions, taste and quality. Keep records related to the preparation, cooking and presentation of food, as required by the food safety management. Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility. Carry out all other duties assigned by managers and hotel management not specified in the job description. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>At least a primary school diploma.</li><li>At least 5 years of practical experience.</li><li>Prior attendance in trainings in the related field.</li><li>Has good command of and practical skills related to the products and cooking techniques in the related department.</li><li>Expected to use complex equipment and devices in the related field.</li><li>Expected to poses technical knowledge and work experience related to the methods, techniques, and work processes in the related field.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Prepare all potentially hazardous foods at the correct temperature according to the HACCP guidelines.</p><p>Follow appropriate personal hygiene procedures to ensure food served to guests is safe for consumption, including disinfecting hands prior to handling food and wearing a hat/hairnet and proper footwear.</p><p>Responsible for preparing, producing, and presenting the variety of food related to his/her section.</p><p>Ensure that all of the food included in the daily menu is prepared.</p><p>Within kitchen hygiene rules chef who is working in the kitchen should have short and well cared hair, it is not allowed that man has a moustache or beard.</p><p>Make use of current ingredients in the best possible manner.</p><p>Inform his/her supervisor of the materials needed for the following day to ensure that they are provided from the storage house.</p><p>Assist in designing and preparing the decorations needed to decorate the buffet for food presentation.</p><p>Pay utmost care to the quantities planned for the food portions.</p><p>Store the food in his/her work station in the most correct manner.</p><p>Pay utmost care to hygiene, cleaning and health conditions.</p><p>Perform duties in the related section of the kitchen and carry out the instructions related to the section.</p><p>Responsible for all preliminary preparations and controls in his/her unit during working hours.</p><p>Ensure that food is prepared in accordance with the daily buffet programme for his/her unit.</p><p>Responsible for producing food according to the standard recipes developed for all foods in order to standardise the portions, taste and quality.</p><p>Pay attention to presenting food in a striking and attractive manner and its decorations, in accordance with Rixos Hotels standards.</p><p>Support and exchange information with other sections.</p><p>Ensure that the storage houses that belong to his/her section are always kept in a clean and orderly manner.</p><p>Assist the Steward Supervisor and team in upholding the highest standards of cleaning and hygiene in the kitchen.</p><p>Keep records and ensure that records are kept related to the preparation, cooking and presentation of food, as required by the food safety management system.</p><p>To implement necessary warnings and departmental trainings in order to save energy inside the facility.</p><p>Implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.</p><p>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility.</p><p>Carry out all other duties assigned by managers and hotel management not specified in the job description.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: At least a high school or vacation diploma.</li><li>Experience: At least 8 years of practical experience.</li><li>Foreign Language: Not required.</li><li>Courses and Seminars: Prior attendance in courses and seminars in the related field.</li><li>Computer Literacy: Not required.</li><li>Skills: Is an expert on the products and cooking techniques in the related department. Has basic knowledge about the other kitchen sections and processes. Expected to possess technical knowledge and work experience related to the methods, advanced techniques and work processes in the related field. Expected to perform jobs that require technical expertise and experience in the field, concern more than one unit/process, and are similar in nature.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Operational Management: Oversee the day-to-day administrative operations, ensuring efficient workflow and timely completion of tasks. Develop and implement office procedures to improve efficiency and effectiveness. Responsible for all employees related facilities renovation along with the teach projects and the purchasing as well as the employees related, admn related tasks events Ensure the LSE premises are stocked with necessary supplies and that all equipment &amp; furniture are properly maintained work with maintenance team when needed Manage the housekeeping related tasks for LSE premises Manage the LSE premises security contracts and responsible for relationship with service provider Provide accommodation to re-located employees to Nobareya via rentals and furnishing contracts as well as the Employees Rented Building Manage and maintain the Expat`s House (security, cleaning, laundry, food supply, rental contract, utilities payment, etc.) and supervising the services providers and following up on these services. Managing all travel-related logistical services (Travel companies, hotel reservations, flight tickets, visa issuance, etc.) Responsible for the outsourcing and overseeing contracts and service providers for functions such as catering, outsourcing, parking, and security Arrange the needs of the company's visitors from expats or government agencies and regulatory authorities. Fleet Management: Manage transportation fleet service providers for all LSE employees using the service Managing sales supervisors' cars leasing contracts and following up on all related expenses, including road and parking fees, and resolving any related issues with the service provider. Go to person for all daily transportation operation (From/To). Budgeting/Projects/Capex: Monitor costs and expenses and report progress in expenses versus annual budget Assist in the preparation of the Admin Capex based on the facility s upcoming needs and requirements and execute the needed actions based on the Capex budget. Responsible for periodic payments to all services providers following contract terms and follow up with finance to ensure action Work closely with purchasing department for adding new service providers as well as contracts renewals. Staff Supervision: Supervise and manage administrative staff, including assigning duties, providing training, and conducting performance evaluations. Assess support staff performance and provide coaching and guidance to ensure maximum efficiency. Compliance and Reporting: Ensure compliance with organizational policies and relevant regulations. Conduct investigations with employees regarding misconduct and lack of discipline in the workplace, coordinating with the legal office for warning letters and any disciplinary actions in alignment with labor law regulations. Ensure that facilities meet compliance standards and government regulations. Ensure all administrative practices are aligned with group policies and standards</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications: Bachelor's degree in human resources, business administration, or a related field. Experience: 10 years of experience in the same function. Functional Competencies: Administrative Expertise : In-depth knowledge of administrative processes and best practices. Compliance Knowledge : Understanding of relevant laws and regulations affecting administrative functions. Budget Management : Experience in managing budgets and financial reporting. Office Management : Proficiency in office management software and tools.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client is an innovative game development company focused on delivering engaging gaming experiences and providing high-quality support to its player community. They are seeking a dedicated <strong>Technical Customer Support Representative</strong> to manage player inquiries, troubleshoot issues, support app store review management, and collaborate with internal teams to improve the overall player experience.</p><br>Role Overview<p>As the <strong>Technical Customer Support Representative</strong>, you will be responsible for providing timely and professional support to players through Zendesk while helping identify, document, and escalate technical issues.</p><br><p>You will handle billing, account, and bug-related inquiries, manage player reviews across the Apple App Store and Google Play Store, assist with QA smoke testing, and collaborate with QA and development teams to resolve customer-reported issues.</p><br><p>This role is ideal for someone who is detail-oriented, tech-savvy, comfortable troubleshooting digital products, and interested in working within the gaming industry.</p><br>Location<p>Fully Remote (Work from Home) | Tuesday–Saturday, 10 AM–7 PM PST with a 1-hour lunch break</p><br>Key Responsibilities<p>Customer Support &amp; Player Experience</p><br><ul><li><p>Provide prompt and professional email support to players through Zendesk.</p><br></li><li><p>Respond to billing, account, bug, and other customer inquiries while maintaining a positive player experience.</p><br></li><li><p>Troubleshoot customer concerns and provide accurate information based on available support resources.</p><br></li><li><p>Maintain timely response times and contribute to strong customer satisfaction.</p><br></li></ul><p>Technical Issue Reporting &amp; QA Support</p><br><ul><li><p>Identify potential technical issues and bugs reported by players.</p><br></li><li><p>Document and report technical issues through Jira or similar task management platforms.</p><br></li><li><p>Collaborate with the QA team to provide relevant information and support issue resolution.</p><br></li><li><p>Familiarize yourself with game mechanics and features to conduct QA smoke tests and identify potential issues.</p><br></li><li><p>Track reported issues and provide appropriate follow-up when necessary.</p><br></li></ul><p>App Store Review Management</p><br><ul><li><p>Monitor player reviews across the Apple App Store and Google Play Store.</p><br></li><li><p>Respond professionally and constructively to player feedback and concerns.</p><br></li><li><p>Identify recurring themes or issues within app store reviews and communicate relevant findings internally.</p><br></li><li><p>Help maintain a positive and responsive presence across app store channels.</p><br></li></ul><p>Knowledge Base &amp; Documentation</p><br><ul><li><p>Assist with maintaining and updating customer support documentation.</p><br></li><li><p>Keep player-facing FAQs accurate, relevant, and aligned with current game functionality.</p><br></li><li><p>Identify opportunities to improve documentation based on recurring customer questions and support issues.</p><br></li></ul><p>Cross-Functional Collaboration</p><br><ul><li><p>Communicate customer concerns and recurring issues to internal teams through Slack.</p><br></li><li><p>Work closely with QA and development teams to support resolution of customer-reported problems.</p><br></li><li><p>Share relevant player feedback that can contribute to product and support improvements.</p><br></li><li><p>Maintain clear communication across teams when escalating or following up on technical issues.</p><br></li></ul>Qualifications<p>Experience</p><br><ul><li><p>2+ years of experience in customer support, preferably within gaming, technology, software, or another online product environment.</p><br></li><li><p>Experience providing ticket-based customer support using Zendesk or a similar CRM platform.</p><br></li><li><p>Experience managing FAQs, customer support documentation, or knowledge base content.</p><br></li><li><p>Experience with Apple App Store and Google Play Store review management is highly advantageous.</p><br></li><li><p>Previous experience supporting gaming products is preferred.</p><br></li></ul><p>Skills</p><br><ul><li><p>Has strong written communication skills and can provide clear, professional, and helpful responses to customer inquiries.</p><br></li><li><p>Is proficient with Zendesk or similar customer support platforms and can effectively manage tickets, customer inquiries, FAQs, and support workflows.</p><br></li><li><p>Is comfortable using Jira or similar task management tools to accurately document, escalate, and track technical issues.</p><br></li><li><p>Can use Slack or similar collaboration platforms to communicate customer concerns and coordinate effectively with internal teams.</p><br></li><li><p>Can quickly learn game mechanics, features, and digital environments to troubleshoot player issues and assist with QA smoke testing.</p><br></li><li><p>Has experience or familiarity with supporting online products, software, mobile applications, or similar digital experiences.</p><br></li><li><p>Can effectively manage player reviews and feedback across platforms such as the Apple App Store and Google Play Store.</p><br></li><li><p>Familiarity with mobile and PC gaming environments, platforms, and stores is considered a plus.</p><br></li></ul>Mindset &amp; Attributes<ul><li><p>Fast learner who can quickly become familiar with game mechanics and product features.</p><br></li><li><p>Highly organized, detail-oriented, and responsive when handling customer inquiries.</p><br></li><li><p>Customer-focused with a commitment to delivering a positive player experience.</p><br></li><li><p>Tech-savvy and comfortable investigating and communicating technical issues.</p><br></li><li><p>Collaborative and comfortable working closely with QA and development teams.</p><br></li><li><p>Flexible and adaptable when support priorities or demands change.</p><br></li><li><p>Passion for or familiarity with gaming is considered a plus.</p><br></li><li><p>Additional language skills are considered advantageous.</p><br></li></ul>What Success Looks Like<ul><li><p>Player inquiries receive timely, accurate, and professional responses.</p><br></li><li><p>Customer satisfaction remains strong and is reflected in CSAT performance.</p><br></li><li><p>Technical issues are accurately documented and communicated to QA and development teams.</p><br></li><li><p>QA smoke testing helps identify potential issues affecting the player experience.</p><br></li><li><p>App store reviews receive thoughtful and constructive responses that support a positive brand presence.</p><br></li><li><p>Customer support documentation and FAQs remain accurate and useful.</p><br></li><li><p>Internal teams receive clear information regarding recurring customer concerns and technical issues.</p><br></li><li><p>Collaboration between Customer Support, QA, and Development contributes to efficient issue resolution.</p><br></li></ul>Opportunity<p>This is an opportunity to join an innovative gaming company and play a direct role in supporting its player community. You will work across customer support, technical issue reporting, QA support, app store management, and internal collaboration while helping improve the overall player experience.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Cairo, Egypt</p><p><br><b>Job Family Group:</b></p><br>Sales &amp; Marketing<p><br><b>Worker Type:</b></p><br>Regular<p><br><b>Posting Start Date:</b></p><br>August 11, 2026<p><br><b>Business Unit:</b></p><br>Downstream and Renewables<p><br><b>Experience Level: </b></p><br>Experienced Professionals<p><br><b>Job Description: </b></p><br><p><b>Where you fit In</b></p><br><p>Expect lots of support and encouragement while you’re here. You’ll be working alongside people who love what they do and enjoy sharing their enthusiasm with everyone around them. We value career growth. You’ll have limitless opportunities to explore – whether that means building up new areas of expertise or taking in a different direction.</p><br><p>As Lubricants Technical Advisor, you will be expected to provide first line technical advice to direct accounts, industrial and indirect customers, and Shell Sales force on the use of the Shell lubricants portfolio in order to best exploit the technical attributes of Shell products and services to commercial advantage, and to trouble shoot any technical issues.</p><br><p><b>What’s the role?</b></p><br><p>In your role as the Lubricants Technical Advisor (LTA) you will use your techno-commercial skills to provide support on highly complex technical issues to key accounts for business retention, securing close top partnership with key customers and prospects at high level as well as with their key stakeholders through differentiating offers and solutions:</p><br><ul><li><p>Provide front line technical support to direct top customers and prospects (Platinum, global priority OEM) and sales staff including problem solving, troubleshooting and application advice for approximately. 95% of all front-line technical issues</p><br></li><li><p>Secure close good relationship with key customers and prospects at high level as well as with their key stakeholders, enhancing the use of the Shell lubricants portfolio to best exploit the technical attributes of Shell products and services to commercial advantage and to trouble shoot any technical issues</p><br></li><li><p>Manage any complex complaint or issue coming from key customers (Platinum, global priority OEM) providing satisfying customer solution and clear constructive feedback internally as good learning case</p><br></li><li><p>Thanks to own high technical, overall sector <span>product/application/process</span> expertise, be able to deliver valuable input and Shell product and services selection to key customers, to improve sensitively their production process, increasing Shell Technology image and business opportunity</p><br></li><li><p>Provide HSSE, Occupational Health, safety and product disposal advice to key customers and front-line sales, in line with local legislation requirements. Actively keep up to date with changes in legislation</p><br></li><li><p>You also will drive top and bottom-line growth through deep involvement in key account prospecting and cross/up selling activities with a premium acceleration focus providing the right claims and reasons to believe:</p><br></li><li><p>Work closely with local sales and global accounts who have the ‘ownership’ of the customers, to provide appropriate technical support to maintain and gain business in line with business strategy.</p><br></li><li><p>Carry out joint and solo visits (with knowledge of sales force) to new and existing customers providing technical proposals/assistance to generate sales opportunities, with both existing and new products</p><br></li><li><p>Drive x/up-sales opportunities through developing and delivering appropriate lubricants training to direct Sales/Marketing staff to develop their expertise, as well as tailored training packages for Gold/Platinum Customers where required</p><br></li><li><p>Develop and deliver appropriate lubricants training to direct Shell Sales staff to develop their <span>product-application-services</span> expertise</p><br></li><li><p>Exploiting the use of Sales First tools through integrated T-SPANCOP with Sales one and delivering DVRs according to global needs and guidelines to provide proven Technology Leadership or Value Led examples</p><br></li><li><p>You will be part of the services monetization journey by introducing and growing our technical services as a new revenue stream through our current active CVP`s in addition to creating new ones to expand our services portfolio</p><br></li></ul><p><b>What we need from You</b></p><br><ul><li><p>Degree (e.g. BEng) –engineering, preferably mechanical, or comparable technical background skills</p><br></li><li><p>Proven 5-8 years working experience in relevant industries</p><br></li><li><p>Good Sector and application technical knowledge to be able to understand customer`s critical needs&nbsp;</p><br></li><li><p>Evidence for good commercial acumen, Experience in a customer facing role (eg front line sales) is beneficial.</p><br></li><li><p>Knowledge in Vibration, Ultrasound and/or thermography inspections will be considered.</p><br></li><li><p><span>Self-committing,</span> balancing own learning from others internally and giving technical support externally</p><br></li><li><p>Having the ability to distil complex information and to communicate clearly and concisely to others</p><br></li><li><p>Managing relationships with key customers and their stakeholders</p><br></li><li><p>Delivers results – accountability. Clear results orientation and capacity to manage self-performance</p><br></li><li><p>Competence in problem solving, good decision-making skills and ability to find solutions to day-to-day issues</p><br></li><li><p>Able to maintain high volumes of contacts, with quick and accurate turnaround time</p><br></li><li><p>Demonstrates interpersonal sensitivity and communication (written and verbal) skills</p><br></li><li><p>Solution development and creative problem solving</p><br></li><li><p>Successful integration for collaborative development and implementation with global, regional &amp; local teams.</p><br></li><li><p>Good English skill level</p><br></li></ul><p>-</p><br><p><br><b>DISCLAIMER:</b></p><br>Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer. </div>

<p><h4>Who we are</h4> <p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.<br> As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.<br> We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking an experienced RAN optimisation expert to drive radio network performance across 2G, 3G, 4G, and 5G technologies. This role focuses on ensuring excellent customer experience through continuous monitoring, troubleshooting, optimisation, and auditing of radio access networks. The individual will contribute to network strategy evolution, capacity planning, and technical governance while supporting knowledge growth across the wider optimisation community.</p> <h4>What you’ll do</h4> <ul> <li>Monitor, troubleshoot, and optimise radio network performance across a defined area using system KPIs, field measurements, and crowdsourced data</li> <li>Identify and resolve worst-cell and accessibility, retainability, and throughput issues</li> <li>Conduct radio optimisation audits covering parameters, neighbours, licences, and hardware configurations</li> <li>Propose and assess optimisation actions, including physical and software-based solutions</li> <li>Lead utilisation and capacity studies across radio resources, interfaces, and signalling channels</li> <li>Support multi-carrier strategies and multi-RAT interoperability for circuit-switched and packet-switched services</li> <li>Evaluate new software releases and features, including trials and parameter assessments</li> <li>Support customer complaint resolution and prepare networks for special events</li> <li>Contribute to global audits and regional studies to maintain consistent network performance</li> <li>Share knowledge, mentor less-experienced colleagues, and contribute to team technical development</li> <li>Provide technical guidance and influence across optimisation teams and stakeholders</li> </ul> <h4>Who you are</h4> <ul> <li>Degree-qualified in electrical, communications, or electronic engineering</li> <li>Bring extensive experience (typically 8+ years) in radio planning and optimisation</li> <li>Demonstrate strong hands-on expertise across 2G, 3G, 4G, and 5G technologies</li> <li>Experienced in analysing KPIs, traces, field measurements, and crowdsourced data</li> <li>Comfortable working with optimisation tools and reporting platforms (e.g. TEMS, MS Office)</li> <li>Experienced in capacity management, traffic steering, feature trials, and vendor swap activities</li> <li>Confident communicator with strong stakeholder, presentation, and reporting skills</li> <li>Able to provide technical leadership and collaborate across diverse teams</li> <li>Exposure to multi-vendor environments is advantageous</li> <li>Automation or programming capability is a plus</li> <li>German language proficiency (B2 level) is an advantage</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Opportunity to work on advanced radio technologies, including large-scale 5G networks</li> <li>Exposure to regional and global optimisation programmes and audits</li> <li>A collaborative environment that values learning, knowledge-sharing, and technical excellence</li> <li>The chance to influence network strategy and customer experience at scale</li> <li>Career development within a global technology organisation</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced optimisation techniques across multi-RAT and multi-carrier networks</li> <li>Deeper exposure to capacity modelling, traffic forecasting, and performance governance</li> <li>Hands-on experience with new software features, releases, and optimisation innovations</li> <li>Enhanced stakeholder management and technical influencing skills</li> <li>Broader understanding of end-to-end network performance and service impact</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.<br> We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.<br> With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>

<p><h4>Who we are</h4> <p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking an IT Operations Support Engineer to provide first-line technical support within the Web Factory function, supporting Vodafone Germany services. This role focuses on incident and request management across enterprise and consumer web-based services, ensuring issues are resolved efficiently or escalated appropriately. Working in a 24/7 shift-based environment, the role plays a critical part in maintaining service quality, meeting SLA commitments, and delivering a positive customer experience in both German and English.</p> <h4>What you’ll do</h4> <ul> <li>Receive, log, monitor, and resolve incidents and service requests via ticketing systems, phone, and email.</li> <li>Troubleshoot technical issues across web applications, operating systems, and peripheral devices, providing first-time resolution where possible.</li> <li>Escalate incidents to second-line support or external partners in line with defined processes and SLAs.</li> <li>Keep customers informed of progress, updates, and resolutions until closure.</li> <li>Enrich tickets with accurate technical details and contribute valuable knowledge to the knowledge base.</li> <li>Monitor incident queues to ensure compliance with SLA and OLA targets, including escalation and alerting where required.</li> <li>Support problem management activities, including root cause analysis and problem ticket coordination.</li> <li>Participate in change management activities in line with agreed change processes and timelines.</li> <li>Work collaboratively with global support teams, technical departments, and service providers.</li> <li>Operate on a shift and on-call rotation to support 24/7 service availability.</li> </ul> <h4>Who you are</h4> <ul> <li>An individual with 3–6 years of experience in IT or technical support, ideally within a service desk or operations environment.</li> <li>Proficient in written and spoken German and English, with confidence in technical documentation and communication.</li> <li>Familiar with multiple operating systems (Microsoft, Linux/Unix) and basic web technologies such as HTML and JavaScript.</li> <li>Knowledgeable in networking fundamentals and ITIL practices (advantageous).</li> <li>A structured problem-solver with strong troubleshooting and analytical skills.</li> <li>Comfortable working in a fast-paced, global, and customer-focused environment.</li> <li>Willing to work shifts and participate in on-call rotations.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Exposure to international Vodafone markets and enterprise-scale web platforms.</li> <li>Hands-on experience in IT operations, incident, problem, and change management.</li> <li>Opportunities to collaborate with diverse global teams and technology partners.</li> <li>A structured environment that supports continuous learning and skill development.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced incident and service request management within SLA-driven environments.</li> <li>Practical application of ITIL processes in real operational scenarios.</li> <li>Enhanced troubleshooting across web technologies, operating systems, and networks.</li> <li>Professional communication skills in a multilingual, customer-facing context.</li> </ul> <h4>VOIS Equal Opportunity Employer Commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p> <h4>Alert</h4> <p>Apply for Vodafone jobs only through official channels to avoid job scams and fraud.</p></p><p></p>

<p><h4>Description</h4> <p>DAR Engineering, a leading design and engineering consulting organization in Saudi Arabia engaged in power generation, electrical transmission and distribution, health care, and high-rise buildings.</p> <h4>About the job</h4> <p>We are looking for a proactive and experienced team lead / senior primary design engineer to join our high-performing team. In this leadership role, you will be responsible for leading the design and engineering of high-voltage substations, ensuring technical excellence across primary electrical systems throughout all project phases.</p> <p>You will lead project activities, coordinate with multidisciplinary teams, provide technical guidance to engineers, and ensure the successful delivery of high-quality engineering solutions in transmission and distribution (T&D) projects while maintaining compliance with international standards and client requirements.</p> <h4>Key responsibilities / deliverables</h4> <ul> <li>Lead the design and engineering of LV/MV/HV/EHV substations from conceptual and detailed design through to IFC (Issued for Construction) stage.</li> <li>Develop, review, and approve primary engineering deliverables including general arrangement (GA) drawings, equipment layouts, sections and elevations, busbar layouts, grounding and lightning protection layouts, cable trench layouts, conduit layouts, and bill of materials (BOM).</li> <li>Perform and validate engineering calculations including electrical clearances, busbar sizing, conductor sizing, equipment loading, grounding system calculations, lightning protection studies, and cable sizing.</li> <li>Ensure compliance with applicable international and regional standards such as IEC, IEEE, NEC, SASO, SEC, and client specifications.</li> <li>Coordinate multidisciplinary interfaces with protection and control, civil, structural, mechanical, telecommunications, and construction engineering teams.</li> <li>Review and approve vendor documentation, equipment drawings, technical submittals, and material specifications to ensure alignment with project requirements.</li> <li>Provide technical leadership and engineering support during procurement, installation, testing, commissioning, and project close-out phases.</li> <li>Lead technical discussions with clients, consultants, vendors, and utility representatives throughout project execution.</li> <li>Mentor, coach, and support junior engineers while promoting engineering best practices, quality standards, and continuous improvement.</li> </ul> <h4>Qualifications and experience</h4> <ul> <li>Bachelor's degree in electrical engineering, preferably with a specialization in power systems or high voltage engineering.</li> <li>Minimum of 7 years of progressive experience in T&D projects, with a strong background in primary substation design and demonstrated leadership experience.</li> <li>Proven expertise in the design of AIS and GIS substations across LV/MV/HV/EHV voltage levels.</li> <li>Strong knowledge of primary equipment including power transformers, circuit breakers, disconnectors, earthing switches, instrument transformers (CTs and VTs), surge arresters, busbars, insulators, capacitor banks, reactors, and associated equipment.</li> <li>Solid knowledge of applicable standards (IEC, IEEE, BS) and familiarity with regional regulations (e.g., Saudi standards).</li> <li>Strong analytical and problem-solving capabilities with the ability to manage and resolve complex technical challenges independently.</li> <li>Excellent communication and interpersonal skills, with experience leading engineering teams and interfacing with clients, contractors, vendors, and internal stakeholders.</li> <li>Results-oriented mindset and a commitment to delivering excellence in engineering and project execution.</li> </ul> <h4>Language proficiency requirements</h4> <p>Proficiency in English (spoken and written) is required.</p> <h4>Knowledge and functional competencies</h4> <ul> <li>Strong knowledge of primary substation engineering principles, equipment specifications, engineering calculations, and design optimization techniques.</li> <li>Familiarity with international utility standards, project execution methodologies, and engineering quality management systems.</li> <li>Excellent analytical, problem-solving, and decision-making skills.</li> <li>Ability to work under pressure, manage multiple projects, prioritize competing tasks, and meet project deadlines.</li> <li>Strong communication, leadership, and teamwork skills to effectively collaborate with multidisciplinary teams and stakeholders.</li> </ul> <h4>Why join DAR Engineering?</h4> <p>At DAR Engineering, we believe that great projects are delivered by exceptional people. That's why we are committed to creating an environment where talent thrives, ideas are valued, and careers grow.</p> <p><strong>Competitive rewards and benefits</strong><br> Enjoy an attractive compensation package, comprehensive benefits, and recognition that reflects your expertise and contributions.</p> <p><strong>Continuous learning and career growth</strong><br> We invest in your future through professional development programs, hands-on project exposure, mentorship opportunities, and clear career progression pathways.</p> <p><strong>Collaborative and diverse workplace</strong><br> Work alongside highly skilled professionals from diverse backgrounds, cultures, and disciplines, united by a shared commitment to excellence and innovation.</p> <p><strong>Positive culture and inspiring environment</strong><br> Be part of a dynamic workplace where teamwork, respect, and positive energy drive success, and where every employee contributes to shaping our future.</p> <h4>About DAR Engineering</h4> <p>DAR Engineering is a premier multidisciplinary consultancy delivering world-class solutions in architecture, engineering, design, project management, construction management, and planning services. With a strong presence across diverse sectors, we partner with governments, international organizations, and leading private-sector clients to transform ambitious visions into successful realities.</p> <p>Driven by innovation, technical excellence, and a commitment to sustainable development, our teams combine global expertise with local insight to create impactful projects that shape communities and improve lives.</p> <h4>Equal opportunity commitment</h4> <p>DAR Engineering is proud to be an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive workplace where all employees are respected, valued, and empowered to succeed. Employment decisions are based on qualifications, merits, and business needs.</p> <p>We appreciate your interest in joining DAR Engineering. While only shortlisted candidates will be contacted, we encourage you to stay connected and explore future opportunities with us as we continue building a better future together.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Who we are</b> <br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b> <br>We are seeking an experienced Senior .Net Developer to design, develop, and enhance advanced software applications within a collaborative technology environment. This role is ideal for an individual with 4–6 years of .Net experience, strong knowledge of object-oriented and functional programming concepts, and hands-on experience with .Net, unit testing, REST APIs, JSON, and system design fundamentals. The successful candidate will take ownership of medium-to-large features throughout the full development lifecycle while contributing to technical excellence and continuous improvement.<br><br><br><b>What you’ll do</b> <br><ul> <li>Develop and build advanced software applications.&nbsp;</li> <li>Review code developed by team members to maintain quality and consistency.&nbsp;</li> <li>Own medium-to-large features from technical design through to successful delivery.&nbsp;</li> <li>Perform unit testing for developed modules and support quality assurance activities.&nbsp;</li> <li>Apply understanding of platform constraints when designing and implementing solutions.</li> <li> Participate in recruitment processes as a technical interviewer.&nbsp;<br> </li> <li> Improve team efficiency through automation, reusable components, and templates.&nbsp;<br> </li> <li> Contribute to open-source components on behalf of the team.<br> </li> <li> Troubleshoot and resolve issues raised by customers or testing teams.&nbsp;<br> </li> <li> Maintain clear and comprehensive technical documentation.<br> </li> </ul><br><br><b>Who you are</b> <br><ul> <li>4–6 years of professional software .Net development experience.&nbsp;</li> <li>Strong understanding of Object-Oriented Programming (OOP) and Functional Programming principles.&nbsp;</li> <li>Practical experience with unit testing and mocking frameworks/concepts.&nbsp;</li> <li>Experience working with remote data using REST APIs and JSON.&nbsp;</li> <li>Experience integrating third-party libraries and APIs.&nbsp;</li> <li>Understanding of system design fundamentals.</li> <li>Ability to collaborate effectively with cross-functional teams and contribute to code quality initiatives.</li> </ul><br><br><b>Not a perfect fit?</b> <br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b> <br> <ul> <li>Opportunity to own and deliver significant software features from design through implementation.</li> <li>Exposure to code reviews, technical interviewing, and engineering best practices.</li> <li>Experience contributing to reusable frameworks, automation initiatives, and open-source projects.</li> <li>Collaborative environment that promotes continuous learning and technical development.</li> <li>Opportunity to work on customer-facing solutions within a global technology organisation.</li> </ul> <br><br><br><b>What skills you will learn</b> <br><ul> <li>Advanced software architecture and feature ownership.</li> <li>Code review methodologies and software quality practices.</li> <li>Automation and reusable component development.</li> <li>Technical assessment and interviewing skills.</li> <li>Problem-solving and production troubleshooting techniques.</li> <li>Cross-functional collaboration and stakeholder engagement.</li> <li>Open-source contribution practices.</li> </ul><br><br><b>VOIS Equal Opportunity Employer Commitment</b> <br><p>Vodafone&nbsp;recognises&nbsp;and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race,&nbsp;colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.&nbsp;</p><br><br><br><b>Join Us</b> <br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b> <br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media</b> <br><ul> <li>LinkedIn: VOIS on LinkedIn</li> <li>Facebook: VOIS on Facebook</li> <li>Instagram: VOIS on Instagram</li> <li>Chat with our employees: Learn more about our projects</li> </ul><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>ABOUT US | Whiteshield is an AI-native sovereign intelligence company helping governments move from insight to action and from planning to continuous adaptation.<br> Its platform combines workforce intelligence, economic intelligence and adaptive policy applications to support decision-makers in real time.<br> Founded in 2011, the company combines public policy expertise, proprietary data assets and AI-enabled applications to support decision-makers across workforce development, economic competitiveness and societal transformation.<br> With principal operations in Dubai (DIFC) and Riyadh and a global footprint spanning the Middle East, Europe, Africa, Eurasia and Asia, Whiteshield serves governments, sovereign institutions, multilateral organisations and leading corporations worldwide.<br> Its technology portfolio equips leaders with decision intelligence, workforce intelligence and adaptive policy solutions.<br> Whiteshield’s mission is to help build adaptive societies where every citizen can learn, provide and connect.<br> WHERE YOU FIT IN | We’re a high-velocity, impact-driven team building software and data-driven solutions at the edge of innovation.<br> Whether launching products from zero to one or helping clients adapt to emerging technologies, we operate in dynamic environments where experimentation, rapid delivery, and collaboration are constant.<br> AI isn’t an add-on here - it’s embedded in how we design, build, test, and ship.<br> From AI-assisted coding and automated test generation to intelligent architecture reviews and data-driven decision loops, we leverage AI-native workflows to move faster and build smarter.<br> We’re looking for a seasoned technologist who thrives in AI-enabled environments and understands how to amplify engineering output using modern AI tooling.<br> You won’t just manage projects; you will define how AI-driven digital excellence happens here; setting standards for prompt engineering, code generation workflows, automated QA, intelligent documentation, and continuous learning systems.<br> You’re a senior-level engineer with a wide-ranging technical toolkit and a strong bias toward leveraging AI to increase velocity and quality.<br> You’ve built and shipped products, integrated AI into real delivery pipelines, and know how to move from concept to production under pressure.<br> You’re comfortable orchestrating AI copilots, designing human-in-the-loop systems, and embedding automation across the SDLC.<br> You’re also client-savvy.<br> You can lead conversations, uncover needs, manage stakeholders, and translate business objectives into technical and AI-enabled delivery strategies.<br> You understand how to position AI not as hype, but as a pragmatic accelerator - reducing time to value, improving quality, and unlocking new solution spaces.<br> You thrive in fast-paced environments where agility, experimentation, and initiative are essential; and where AI is a core multiplier of team performance.<br> WHAT YOU WILL DO | ❖ Architect and build scalable, innovative software solutions; internally and for clients ❖ Lead engagements with clients, acting as both a trusted advisor and technical owner ❖ Rapidly prototype, iterate, and validate solutions using modern technologies ❖ Balance short-term deliverables with long-term vision for scalable systems ❖ Work across cross-functional teams to align product goals, timelines, and execution ❖ Mentor junior engineers and contribute to growing a culture of technical excellence ❖ Evaluate new technologies to be implemented at scale for citizen impact ❖ Embed AI-native development workflows across the SDLC, leveraging AI copilots, code generation, automated test creation, and intelligent documentation to increase velocity and quality ❖ Design and operationalize AI-assisted engineering practices, including prompt engineering standards, human-in-the loop review processes, and continuous model evaluation to ensure secure, scalable, and production-ready delivery OUR CORE TECH STACK (Flexible) | ❖ Backend: C# / .<br>NET / Python ❖ Frontend: React / Next.<br>js ❖ Database: MSSQL, Postgres, Elasticsearch, MongoDB ❖ Cloud: Azure or Google ❖ Dev Tools: Git, CI/CD pipelines, Docker, Terraform, Ansible ❖ ML/AI: Langchain, LangGraph, N8n, scikit-learn, Ollama, Claude Code PERKS AND OPPORTUNITIES | Accelerated Career Trajectory We operate a performance-driven environment with clear progression pathways Seamless Relocation For those relocating - we provide comprehensive transition support including visa sponsorship and relocation assistance enabling you to integrate quickly and focus on delivery from day one.<br> Supporting Your Performance We provide Tier 1 global medical coverage, wellbeing support, family allowances where applicable and structured savings plans.<br> Helping Teams Perform We work on complex high-impact engagements that demand intensity and ownership.<br> At the same time we are mindful of the impact this can have and aim to support sustainable performance over time through offering generous annual leave, flexible work arrangements and opportunities to connect beyond the day-to-day through retreats and team events.<br> WHAT YOU’LL BRING | ❖ 6+ years of professional software engineering experience ❖ Expertise with C# and .<br>NET Core, including building APIs and backend systems ❖ Proficiency in React and/or Next.<br>js for modern frontend development ❖ Experience working with cloud services (Azure, AWS, or GCP) ❖ Strong communication and client management skills; comfortable owning technical delivery in client settings ❖ A passion for learning and working with emerging technologies ❖ Ability to work independently in fast-paced, dynamic environments ❖ Knowledge on how to integrate AI agentic development workflows to strong engineering practices Bonus Points For: ❖ Prior consulting, agency, or client-facing experience ❖ Experience designing cloud-native architectures and using infrastructure-as-code tools ❖ Open-source contributions or published technical content ❖ Familiarity with data science workflows or machine learning integration</span> </div>