Call Center Jobs in Egypt

Are you an experienced R&D leader with a passion for transforming innovative ideas into commercially successful technologies? Join VALORIZEN and lead multidisciplinary research projects that drive sustainable innovation, bridge the gap between science and industry, and create real-world impact. VALORIZEN is a research and innovation center that develops, scales up and commercializes technologies to valorize sustainable materials. VALORIZEN is the research arm and a wholly owned subsidiary of United Kingdom-based Scaleup Innovations Holdings Limited. Our center is currently working on piloting and commercializing the world’s first textile fibers and reinforcements extracted from the byproducts of pruning of date palms, known as Palm Fil. We have several regional partners who are committed to licensing our new technology and bringing it to the market as soon as possible. We are now looking for new skillful colleagues. What you will do:Lead R&D projects from lab to pilot plant. Manage research team and project timelines. Develop new bio-based products and processes. Coordinate pilot-scale validation and technology scale-up. Collaborate with universities, research institutes and industrial partners. Support patent development and scientific publications. Contribute technical input to funding proposals and innovation projects. commercialization background We hope you bring:5–10 years of relevant experience R&D management and innovation project execution Technology commercialization and market deployment Research-industry collaborations and partnership management Business development, strategic planning, and growth initiatives Identifying and developing new commercial opportunities, partnerships, and revenue streams Experience building go-to-market strategies for new technologies, products, or ventures Managing cross-functional projects from research through pilot, scale-up, and commercialization Stakeholder engagement across academia, industry, government, and funding organizations Experience securing and managing grants (EU, Horizon Europe, UNDP, GIZ, etc.) Startup, venture-building, or innovation ecosystem experience Background in circular economy, biomaterials, sustainable materials, or industrial biotechnology Experience supporting fundraising, investor relations, or strategic partnership We also appreciate Strategic thinking Problem-solving Project management Team collaboration Proactive mindset We offer you: Meaningful work with a purpose-driven innovation. A front-row seat in building new ventures from world-first technologies. Flexible and welcoming work environment. Learning culture. Competitive salary. Education• MSc or PhD preferred• Chemical Engineering, Materials Science, Biotechnology, Industrial Engineering, Environmental Engineering, or related field<br>Sound good? If you think you could be our next new team member, please sent your CV to Info@valorizen.com. We will start interviews immediately.

Company Description Ghazal Health Center is a locally owned Egyptian brand specializing in beauty and therapy services, with two locations in New Cairo and Zayed City. With over seven years of experience and more than 130 team members, Ghazal offers personalized healthy treatments and holistic programs in a serene, luxurious setting. The company emphasizes equal recognition of all team members and invests in ongoing education to help staff become top-rated professionals in the beauty industry. Ghazal uses high-performing, environmentally conscious products that support the well-being of guests, employees, and the wider community. Its mission is to promote mindfulness and well-being while maintaining world-class service standards and a welcoming, growth-oriented work environment. Role Description The Shift Manager is a full-time, on-site role based in Cairo, Egypt, responsible for overseeing daily operations during assigned shifts at Ghazal Health Center. This role includes managing staff schedules, supervising team performance, and ensuring that service standards and guest experience meet Ghazal’s quality and luxury expectations. The Shift Manager monitors workflow on the floor, addresses guest inquiries or concerns, and coordinates with reception, therapists, and beauty professionals to maintain smooth service delivery. They are also responsible for implementing health, safety, and cleanliness protocols, supporting training and onboarding of team members, and reporting operational issues or improvements to senior management. The role requires active presence during shifts, hands-on leadership, and consistent communication to foster a positive, efficient, and mindful work environment. Qualifications Experience in supervising or managing shifts in hospitality, wellness, spa, or beauty service environments, with strong team leadership and people management skills. Ability to coordinate daily operations, including scheduling, task delegation, and workflow monitoring, while maintaining a high level of guest satisfaction. Strong communication and interpersonal skills to interact effectively with guests, team members, and management in a professional and respectful manner. Knowledge of basic administrative practices such as reporting, record-keeping, and incident documentation, along with solid problem-solving and decision-making abilities. Commitment to high standards of hygiene, health, and safety, with an eye for detail and quality in service delivery and workplace ambiance. Ability to work full-time on-site in Cairo, Egypt, with flexibility for evening, weekend, and holiday shifts as needed. Previous experience in beauty, wellness, healthcare, or hospitality sectors is preferred; familiarity with environmentally conscious and holistic service concepts is an advantage. Relevant educational background in hospitality management, business, or a related field is beneficial, though equivalent practical experience will be considered.

Company Description ETISAL International Group is a leading Business Process Outsourcing (BPO) company serving clients across the Middle and Far East. The organization focuses on delivering customized, high-value outsourcing solutions that address the unique needs of each client’s business and customers. With a strong emphasis on cultural understanding, global coverage, and industry best practices, ETISAL International helps partners focus on their core operations. The company is committed to transparency, flexibility, integrity, and continuous improvement in management and operations. Its teams work with advanced technologies and quality standards to consistently exceed client expectations and enhance the value delivered to end customers.<br>Role Description This full-time, on-site English Technical Customer Service | Chat Account role is based in Cairo. The team member will provide real-time technical and customer support through chat, assisting customers with service-related inquiries, product usage questions, and troubleshooting issues. Daily tasks include diagnosing basic technical problems, guiding customers through step-by-step solutions, and escalating complex cases to higher-level support when needed. The role also involves documenting interactions accurately, following established workflows and service-level agreements, and maintaining a professional, empathetic tone in all written communication. The team member may participate in ongoing training, share feedback to improve processes, and collaborate closely with supervisors and colleagues to ensure a consistent, high-quality customer experience.<br>Qualifications<br> Strong customer-facing skills, including Customer Service and communication abilities, with a focus on responsiveness, empathy, and professionalism in chat-based interactions. Technical aptitude with experience or familiarity in Troubleshooting and Technical Support, including the ability to analyze issues, identify root causes, and provide clear, step-by-step guidance. Basic understanding or interest in Electricity or related technical concepts, with the ability to learn product- or service-specific technical details quickly. Ability to participate in and benefit from Training, and to support knowledge sharing within the team to enhance overall service quality. Proficiency in written English with accurate spelling, grammar, and structured communication suitable for chat-based support. Comfort working in an on-site, fast-paced contact center environment in Cairo, including adherence to shift schedules and performance targets. Strong problem-solving skills, attention to detail, and the ability to handle multiple chat conversations while maintaining quality. Previous experience in customer support, technical support, or a BPO/contact center environment is preferred but not mandatory. High school diploma or equivalent required; additional technical or customer service certifications are an advantage.

Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.<br><br>We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.<br><br>Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.<br><br>Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.<br><br>About the job:<br><br>This role requires a driven individual who can achieve and exceed targets while supporting our Global Mid Market Sales function. Based in our Cairo office on a hybrid basis (in-office a few days per week), you will play a crucial role in generating quality pipeline that converts to revenue. You'll work with both inbound MQLs and conduct outbound prospecting to key accounts.<br><br>What you’ll do:<br><br>Research target accounts and contacts to identify key decision-makers and understand business challenges Prospect and generate qualified opportunities through outbound activities including cold calling, personalised emails, and social selling to Mid Market accounts Qualify inbound Marketing Qualified Leads (MQLs), conducting discovery calls to assess fit and buying intent Schedule qualified meetings for Account Executives, ensuring proper handoff with detailed opportunity context Consistently meet or exceed KPI and activity expectations Achieve quarterly quotas and goals for qualified opportunities, meetings booked, and pipeline generated Stay current on industry trends, competitive landscape, and product updates to effectively communicate value propositions<br><br>What you’ll need to succeed:<br><br>Fluent in English & French (written and verbal communication) Coachable and eager to learn - thrives in a continuously evolving business environment and actively seeks feedback Growth-minded - thinks strategically about business impact while driving personal success Proactive and resilient - takes initiative rather than waiting for direction Minimum 1 year successful sales/SDR track record Relevant experience in Saa S, Analytics, or CRM software solutions Competitive nature and drive to succeed (demonstrated through professional or personal achievements) Ability to work effectively in a hybrid environment with strong self-management skills<br><br> Why you should join Contentsquare <br><br>We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.<br><br>Here are a few we want to highlight:<br><br> Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year Work flexibility: hybrid and remote work policies Generous paid time-off policy (every location is different) Lifestyle allowance A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work Every full-time employee receives stock options, allowing them to share in the company’s success We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts And more benefits tailored to each country<br><br>Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.<br><br>Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here .<br><br>Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.<br><br>Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy .<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.<br><br>We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.<br><br>Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.<br><br>Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.<br><br>About the job:<br><br>This role requires a driven individual who can achieve and exceed targets while supporting our Global Mid Market Sales function. Based in our Cairo office on a hybrid basis (in-office a few days per week), you will play a crucial role in generating quality pipeline that converts to revenue. You'll work with both inbound MQLs and conduct outbound prospecting to key accounts.<br><br>What you’ll do:<br><br>Research target accounts and contacts to identify key decision-makers and understand business challenges Prospect and generate qualified opportunities through outbound activities including cold calling, personalised emails, and social selling to Mid Market accounts Qualify inbound Marketing Qualified Leads (MQLs), conducting discovery calls to assess fit and buying intent Schedule qualified meetings for Account Executives, ensuring proper handoff with detailed opportunity context Consistently meet or exceed KPI and activity expectations Achieve quarterly quotas and goals for qualified opportunities, meetings booked, and pipeline generated Stay current on industry trends, competitive landscape, and product updates to effectively communicate value propositions<br><br>What you’ll need to succeed:<br><br>Fluent in English (written and verbal communication) Coachable and eager to learn - thrives in a continuously evolving business environment and actively seeks feedback Growth-minded - thinks strategically about business impact while driving personal success Proactive and resilient - takes initiative rather than waiting for direction Minimum 1 year successful sales/SDR track record Relevant experience in Saa S, Analytics, or CRM software solutions Competitive nature and drive to succeed (demonstrated through professional or personal achievements) Ability to work effectively in a hybrid environment with strong self-management skills<br><br> Why you should join Contentsquare <br><br>We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.<br><br>Here are a few we want to highlight:<br><br> Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year Work flexibility: hybrid and remote work policies Generous paid time-off policy (every location is different) Lifestyle allowance A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work Every full-time employee receives stock options, allowing them to share in the company’s success We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts And more benefits tailored to each country<br><br>Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.<br><br>Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here .<br><br>Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.<br><br>Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy .<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.<br><br>We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.<br><br>Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.<br><br> Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog. <br><br>About the job:<br><br>This role requires a driven individual who can achieve and exceed targets while supporting our Global Mid Market Sales function. Based in our Cairo office on a hybrid basis (in-office a few days per week), you will play a crucial role in generating quality pipeline that converts to revenue. You'll work with both inbound MQLs and conduct outbound prospecting to key accounts.<br><br>What you’ll do:<br><br>Research target accounts and contacts to identify key decision-makers and understand business challenges Prospect and generate qualified opportunities through outbound activities including cold calling, personalised emails, and social selling to Mid Market accounts Qualify inbound Marketing Qualified Leads (MQLs), conducting discovery calls to assess fit and buying intent Schedule qualified meetings for Account Executives, ensuring proper handoff with detailed opportunity context Consistently meet or exceed KPI and activity expectations Achieve quarterly quotas and goals for qualified opportunities, meetings booked, and pipeline generated Stay current on industry trends, competitive landscape, and product updates to effectively communicate value propositions<br><br>What you’ll need to succeed:<br><br>Fluent in English & French (written and verbal communication) Coachable and eager to learn - thrives in a continuously evolving business environment and actively seeks feedback Growth-minded - thinks strategically about business impact while driving personal success Proactive and resilient - takes initiative rather than waiting for direction Minimum 1 year successful sales/SDR track record Relevant experience in Saa S, Analytics, or CRM software solutions Competitive nature and drive to succeed (demonstrated through professional or personal achievements) Ability to work effectively in a hybrid environment with strong self-management skills<br><br> Why you should join Contentsquare <br><br>We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.<br><br>Here are a few we want to highlight:<br><br> Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year Work flexibility: hybrid and remote work policies Generous paid time-off policy (every location is different) Lifestyle allowance A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work Every full-time employee receives stock options, allowing them to share in the company’s success We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts And more benefits tailored to each country<br><br>Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.<br><br>Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here . <br><br>Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.<br><br>Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy .<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.<br><br>We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.<br><br>Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.<br><br> Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog. <br><br>About the job:<br><br>This role requires a driven individual who can achieve and exceed targets while supporting our Global Mid Market Sales function. Based in our Cairo office on a hybrid basis (in-office a few days per week), you will play a crucial role in generating quality pipeline that converts to revenue. You'll work with both inbound MQLs and conduct outbound prospecting to key accounts.<br><br>What you’ll do:<br><br>Research target accounts and contacts to identify key decision-makers and understand business challenges Prospect and generate qualified opportunities through outbound activities including cold calling, personalised emails, and social selling to Mid Market accounts Qualify inbound Marketing Qualified Leads (MQLs), conducting discovery calls to assess fit and buying intent Schedule qualified meetings for Account Executives, ensuring proper handoff with detailed opportunity context Consistently meet or exceed KPI and activity expectations Achieve quarterly quotas and goals for qualified opportunities, meetings booked, and pipeline generated Stay current on industry trends, competitive landscape, and product updates to effectively communicate value propositions<br><br>What you’ll need to succeed:<br><br>Fluent in English (written and verbal communication) Coachable and eager to learn - thrives in a continuously evolving business environment and actively seeks feedback Growth-minded - thinks strategically about business impact while driving personal success Proactive and resilient - takes initiative rather than waiting for direction Minimum 1 year successful sales/SDR track record Relevant experience in Saa S, Analytics, or CRM software solutions Competitive nature and drive to succeed (demonstrated through professional or personal achievements) Ability to work effectively in a hybrid environment with strong self-management skills<br><br> Why you should join Contentsquare <br><br>We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.<br><br>Here are a few we want to highlight:<br><br> Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year Work flexibility: hybrid and remote work policies Generous paid time-off policy (every location is different) Lifestyle allowance A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work Every full-time employee receives stock options, allowing them to share in the company’s success We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts And more benefits tailored to each country<br><br>Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.<br><br>Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here . <br><br>Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.<br><br>Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy .<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.<br><br>We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.<br><br>Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.<br><br> Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog. <br><br>About the job:<br><br>This role requires a driven individual who can achieve and exceed targets while supporting our Global Mid Market Sales function. Based in our Cairo office on a hybrid basis (in-office a few days per week), you will play a crucial role in generating quality pipeline that converts to revenue. You'll work with both inbound MQLs and conduct outbound prospecting to key accounts.<br><br>What you’ll do:<br><br>Research target accounts and contacts to identify key decision-makers and understand business challenges Prospect and generate qualified opportunities through outbound activities including cold calling, personalised emails, and social selling to Mid Market accounts Qualify inbound Marketing Qualified Leads (MQLs), conducting discovery calls to assess fit and buying intent Schedule qualified meetings for Account Executives, ensuring proper handoff with detailed opportunity context Consistently meet or exceed KPI and activity expectations Achieve quarterly quotas and goals for qualified opportunities, meetings booked, and pipeline generated Stay current on industry trends, competitive landscape, and product updates to effectively communicate value propositions<br><br>What you’ll need to succeed:<br><br>Fluent in English & German (written and verbal communication) Coachable and eager to learn - thrives in a continuously evolving business environment and actively seeks feedback Growth-minded - thinks strategically about business impact while driving personal success Proactive and resilient - takes initiative rather than waiting for direction Minimum 1 year successful sales/SDR track record Relevant experience in Saa S, Analytics, or CRM software solutions Competitive nature and drive to succeed (demonstrated through professional or personal achievements) Ability to work effectively in a hybrid environment with strong self-management skills<br><br> Why you should join Contentsquare <br><br>We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.<br><br>Here are a few we want to highlight:<br><br> Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year Work flexibility: hybrid and remote work policies Generous paid time-off policy (every location is different) Lifestyle allowance A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work Every full-time employee receives stock options, allowing them to share in the company’s success We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts And more benefits tailored to each country<br><br>Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.<br><br>Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here . <br><br>Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.<br><br>Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy .<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.<br><br>We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.<br><br>Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.<br><br> Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog. <br><br>About the job:<br><br>This role requires a driven individual who can achieve and exceed targets while supporting our Global Mid Market Sales function. Based in our Cairo office on a hybrid basis (in-office a few days per week), you will play a crucial role in generating quality pipeline that converts to revenue. You'll work with both inbound MQLs and conduct outbound prospecting to key accounts.<br><br>What you’ll do:<br><br>Research target accounts and contacts to identify key decision-makers and understand business challenges Prospect and generate qualified opportunities through outbound activities including cold calling, personalised emails, and social selling to Mid Market accounts Qualify inbound Marketing Qualified Leads (MQLs), conducting discovery calls to assess fit and buying intent Schedule qualified meetings for Account Executives, ensuring proper handoff with detailed opportunity context Consistently meet or exceed KPI and activity expectations Achieve quarterly quotas and goals for qualified opportunities, meetings booked, and pipeline generated Stay current on industry trends, competitive landscape, and product updates to effectively communicate value propositions<br><br>What you’ll need to succeed:<br><br>Fluent in English & German (written and verbal communication) Coachable and eager to learn - thrives in a continuously evolving business environment and actively seeks feedback Growth-minded - thinks strategically about business impact while driving personal success Proactive and resilient - takes initiative rather than waiting for direction Minimum 1 year successful sales/SDR track record Relevant experience in Saa S, Analytics, or CRM software solutions Competitive nature and drive to succeed (demonstrated through professional or personal achievements) Ability to work effectively in a hybrid environment with strong self-management skills<br><br> Why you should join Contentsquare <br><br>We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.<br><br>Here are a few we want to highlight:<br><br> Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year Work flexibility: hybrid and remote work policies Generous paid time-off policy (every location is different) Lifestyle allowance A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work Every full-time employee receives stock options, allowing them to share in the company’s success We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts And more benefits tailored to each country<br><br>Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.<br><br>Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here . <br><br>Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.<br><br>Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy .<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.<br><br>We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.<br><br>Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.<br><br> Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog. <br><br>About the job:<br><br>This role requires a driven individual who can achieve and exceed targets while supporting our Global Mid Market Sales function. Based in our Cairo office on a hybrid basis (in-office a few days per week), you will play a crucial role in generating quality pipeline that converts to revenue. You'll work with both inbound MQLs and conduct outbound prospecting to key accounts.<br><br>What you’ll do:<br><br>Research target accounts and contacts to identify key decision-makers and understand business challenges Prospect and generate qualified opportunities through outbound activities including cold calling, personalised emails, and social selling to Mid Market accounts Qualify inbound Marketing Qualified Leads (MQLs), conducting discovery calls to assess fit and buying intent Schedule qualified meetings for Account Executives, ensuring proper handoff with detailed opportunity context Consistently meet or exceed KPI and activity expectations Achieve quarterly quotas and goals for qualified opportunities, meetings booked, and pipeline generated Stay current on industry trends, competitive landscape, and product updates to effectively communicate value propositions<br><br>What you’ll need to succeed:<br><br>Fluent in English (written and verbal communication) Coachable and eager to learn - thrives in a continuously evolving business environment and actively seeks feedback Growth-minded - thinks strategically about business impact while driving personal success Proactive and resilient - takes initiative rather than waiting for direction Minimum 1 year successful sales/SDR track record Relevant experience in Saa S, Analytics, or CRM software solutions Competitive nature and drive to succeed (demonstrated through professional or personal achievements) Ability to work effectively in a hybrid environment with strong self-management skills<br><br> Why you should join Contentsquare <br><br>We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.<br><br>Here are a few we want to highlight:<br><br> Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year Work flexibility: hybrid and remote work policies Generous paid time-off policy (every location is different) Lifestyle allowance A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work Every full-time employee receives stock options, allowing them to share in the company’s success We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts And more benefits tailored to each country<br><br>Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.<br><br>Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here . <br><br>Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.<br><br>Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy .<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.<br><br>We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.<br><br>Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.<br><br> Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog. <br><br>About the job:<br><br>This role requires a driven individual who can achieve and exceed targets while supporting our Global Mid Market Sales function. Based in our Cairo office on a hybrid basis (in-office a few days per week), you will play a crucial role in generating quality pipeline that converts to revenue. You'll work with both inbound MQLs and conduct outbound prospecting to key accounts.<br><br>What you’ll do:<br><br>Research target accounts and contacts to identify key decision-makers and understand business challenges Prospect and generate qualified opportunities through outbound activities including cold calling, personalised emails, and social selling to Mid Market accounts Qualify inbound Marketing Qualified Leads (MQLs), conducting discovery calls to assess fit and buying intent Schedule qualified meetings for Account Executives, ensuring proper handoff with detailed opportunity context Consistently meet or exceed KPI and activity expectations Achieve quarterly quotas and goals for qualified opportunities, meetings booked, and pipeline generated Stay current on industry trends, competitive landscape, and product updates to effectively communicate value propositions<br><br>What you’ll need to succeed:<br><br>Fluent in English & German (written and verbal communication) Coachable and eager to learn - thrives in a continuously evolving business environment and actively seeks feedback Growth-minded - thinks strategically about business impact while driving personal success Proactive and resilient - takes initiative rather than waiting for direction Minimum 1 year successful sales/SDR track record Relevant experience in Saa S, Analytics, or CRM software solutions Competitive nature and drive to succeed (demonstrated through professional or personal achievements) Ability to work effectively in a hybrid environment with strong self-management skills<br><br> Why you should join Contentsquare <br><br>We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.<br><br>Here are a few we want to highlight:<br><br> Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year Work flexibility: hybrid and remote work policies Generous paid time-off policy (every location is different) Lifestyle allowance A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work Every full-time employee receives stock options, allowing them to share in the company’s success We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts And more benefits tailored to each country<br><br>Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.<br><br>Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here . <br><br>Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.<br><br>Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy .<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.<br><br>We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.<br><br>Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.<br><br> Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog. <br><br>About the job:<br><br>This role requires a driven individual who can achieve and exceed targets while supporting our Global Mid Market Sales function. Based in our Cairo office on a hybrid basis (in-office a few days per week), you will play a crucial role in generating quality pipeline that converts to revenue. You'll work with both inbound MQLs and conduct outbound prospecting to key accounts.<br><br>What you’ll do:<br><br>Research target accounts and contacts to identify key decision-makers and understand business challenges Prospect and generate qualified opportunities through outbound activities including cold calling, personalised emails, and social selling to Mid Market accounts Qualify inbound Marketing Qualified Leads (MQLs), conducting discovery calls to assess fit and buying intent Schedule qualified meetings for Account Executives, ensuring proper handoff with detailed opportunity context Consistently meet or exceed KPI and activity expectations Achieve quarterly quotas and goals for qualified opportunities, meetings booked, and pipeline generated Stay current on industry trends, competitive landscape, and product updates to effectively communicate value propositions<br><br>What you’ll need to succeed:<br><br>Fluent in English & French (written and verbal communication) Coachable and eager to learn - thrives in a continuously evolving business environment and actively seeks feedback Growth-minded - thinks strategically about business impact while driving personal success Proactive and resilient - takes initiative rather than waiting for direction Minimum 1 year successful sales/SDR track record Relevant experience in Saa S, Analytics, or CRM software solutions Competitive nature and drive to succeed (demonstrated through professional or personal achievements) Ability to work effectively in a hybrid environment with strong self-management skills<br><br> Why you should join Contentsquare <br><br>We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.<br><br>Here are a few we want to highlight:<br><br> Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year Work flexibility: hybrid and remote work policies Generous paid time-off policy (every location is different) Lifestyle allowance A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work Every full-time employee receives stock options, allowing them to share in the company’s success We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts And more benefits tailored to each country<br><br>Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.<br><br>Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here . <br><br>Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.<br><br>Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy .<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.<br><br>We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.<br><br>Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.<br><br> Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog. <br><br>About the job:<br><br>This role requires a driven individual who can achieve and exceed targets while supporting our Global Mid Market Sales function. Based in our Cairo office on a hybrid basis (in-office a few days per week), you will play a crucial role in generating quality pipeline that converts to revenue. You'll work with both inbound MQLs and conduct outbound prospecting to key accounts.<br><br>What you’ll do:<br><br>Research target accounts and contacts to identify key decision-makers and understand business challenges Prospect and generate qualified opportunities through outbound activities including cold calling, personalised emails, and social selling to Mid Market accounts Qualify inbound Marketing Qualified Leads (MQLs), conducting discovery calls to assess fit and buying intent Schedule qualified meetings for Account Executives, ensuring proper handoff with detailed opportunity context Consistently meet or exceed KPI and activity expectations Achieve quarterly quotas and goals for qualified opportunities, meetings booked, and pipeline generated Stay current on industry trends, competitive landscape, and product updates to effectively communicate value propositions<br><br>What you’ll need to succeed:<br><br>Fluent in English & French (written and verbal communication) Coachable and eager to learn - thrives in a continuously evolving business environment and actively seeks feedback Growth-minded - thinks strategically about business impact while driving personal success Proactive and resilient - takes initiative rather than waiting for direction Minimum 1 year successful sales/SDR track record Relevant experience in Saa S, Analytics, or CRM software solutions Competitive nature and drive to succeed (demonstrated through professional or personal achievements) Ability to work effectively in a hybrid environment with strong self-management skills<br><br> Why you should join Contentsquare <br><br>We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.<br><br>Here are a few we want to highlight:<br><br> Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year Work flexibility: hybrid and remote work policies Generous paid time-off policy (every location is different) Lifestyle allowance A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work Every full-time employee receives stock options, allowing them to share in the company’s success We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts And more benefits tailored to each country<br><br>Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.<br><br>Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here . <br><br>Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.<br><br>Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy .<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.<br><br>We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.<br><br>Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.<br><br> Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog. <br><br>About the job:<br><br>This role requires a driven individual who can achieve and exceed targets while supporting our Global Mid Market Sales function. Based in our Cairo office on a hybrid basis (in-office a few days per week), you will play a crucial role in generating quality pipeline that converts to revenue. You'll work with both inbound MQLs and conduct outbound prospecting to key accounts.<br><br>What you’ll do:<br><br>Research target accounts and contacts to identify key decision-makers and understand business challenges Prospect and generate qualified opportunities through outbound activities including cold calling, personalised emails, and social selling to Mid Market accounts Qualify inbound Marketing Qualified Leads (MQLs), conducting discovery calls to assess fit and buying intent Schedule qualified meetings for Account Executives, ensuring proper handoff with detailed opportunity context Consistently meet or exceed KPI and activity expectations Achieve quarterly quotas and goals for qualified opportunities, meetings booked, and pipeline generated Stay current on industry trends, competitive landscape, and product updates to effectively communicate value propositions<br><br>What you’ll need to succeed:<br><br>Fluent in English & French (written and verbal communication) Coachable and eager to learn - thrives in a continuously evolving business environment and actively seeks feedback Growth-minded - thinks strategically about business impact while driving personal success Proactive and resilient - takes initiative rather than waiting for direction Minimum 1 year successful sales/SDR track record Relevant experience in Saa S, Analytics, or CRM software solutions Competitive nature and drive to succeed (demonstrated through professional or personal achievements) Ability to work effectively in a hybrid environment with strong self-management skills<br><br> Why you should join Contentsquare <br><br>We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.<br><br>Here are a few we want to highlight:<br><br> Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year Work flexibility: hybrid and remote work policies Generous paid time-off policy (every location is different) Lifestyle allowance A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work Every full-time employee receives stock options, allowing them to share in the company’s success We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts And more benefits tailored to each country<br><br>Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.<br><br>Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here . <br><br>Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.<br><br>Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy .<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.<br><br>We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.<br><br>Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.<br><br> Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog. <br><br>About the job:<br><br>This role requires a driven individual who can achieve and exceed targets while supporting our Global Mid Market Sales function. Based in our Cairo office on a hybrid basis (in-office a few days per week), you will play a crucial role in generating quality pipeline that converts to revenue. You'll work with both inbound MQLs and conduct outbound prospecting to key accounts.<br><br>What you’ll do:<br><br>Research target accounts and contacts to identify key decision-makers and understand business challenges Prospect and generate qualified opportunities through outbound activities including cold calling, personalised emails, and social selling to Mid Market accounts Qualify inbound Marketing Qualified Leads (MQLs), conducting discovery calls to assess fit and buying intent Schedule qualified meetings for Account Executives, ensuring proper handoff with detailed opportunity context Consistently meet or exceed KPI and activity expectations Achieve quarterly quotas and goals for qualified opportunities, meetings booked, and pipeline generated Stay current on industry trends, competitive landscape, and product updates to effectively communicate value propositions<br><br>What you’ll need to succeed:<br><br>Fluent in English & German (written and verbal communication) Coachable and eager to learn - thrives in a continuously evolving business environment and actively seeks feedback Growth-minded - thinks strategically about business impact while driving personal success Proactive and resilient - takes initiative rather than waiting for direction Minimum 1 year successful sales/SDR track record Relevant experience in Saa S, Analytics, or CRM software solutions Competitive nature and drive to succeed (demonstrated through professional or personal achievements) Ability to work effectively in a hybrid environment with strong self-management skills<br><br> Why you should join Contentsquare <br><br>We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.<br><br>Here are a few we want to highlight:<br><br> Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year Work flexibility: hybrid and remote work policies Generous paid time-off policy (every location is different) Lifestyle allowance A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work Every full-time employee receives stock options, allowing them to share in the company’s success We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts And more benefits tailored to each country<br><br>Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.<br><br>Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here . <br><br>Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.<br><br>Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our Candidate Privacy Policy .<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

<h2>Full Job Description</h2><h3>Position</h3><p><strong>Appointment Setter / Lead Intake Specialist (Remote)</strong></p><p>The Licensing Company is a growing contractor licensing and qualifying agent company helping contractors across the United States obtain their licenses and grow their businesses.</p><p>We are currently looking for a motivated, professional, and dependable <strong>Appointment Setter / Lead Intake Specialist</strong> to join our team.</p><p>&nbsp;</p><h3>Compensation</h3><ul><li>$5.00 per hour</li><li>Remote position</li></ul><p>&nbsp;</p><h3>Responsibilities</h3><ul><li>Make outbound calls to prospective clients who have expressed interest in our services.</li><li>Qualify leads by asking questions and gathering information.</li><li>Schedule appointments for licensing specialists.</li><li>Accurately enter notes and information into our CRM.</li><li>Follow up with leads as needed.</li><li>Maintain a positive and professional attitude on every call.</li><li>Meet daily call and appointment-setting goals.</li></ul><p>&nbsp;</p><h3>Requirements</h3><ul><li>Minimum 1 year of cold-calling experience.</li><li>Strong English communication skills.</li><li>Comfortable speaking with business owners and contractors.</li><li>Reliable internet connection and quiet work environment.</li><li>Basic computer and CRM skills.</li><li>Ability to work independently and stay organized.</li><li>Honest, trustworthy, and dependable.</li></ul><p>&nbsp;</p><h3>What We're Looking For</h3><p>We are seeking individuals who are hardworking, coachable, and committed to delivering excellent customer service.</p><p>Integrity is extremely important to us, and we are looking for team members who are honest, reliable, and want to grow with a company that is expanding rapidly.</p><p>&nbsp;</p><h3>How to Apply</h3><p>Please submit your resume along with a brief summary of your cold-calling experience and why you believe you would be a great fit for our team.</p><p>&nbsp;</p><h3>Salary</h3><p><strong>Pay:</strong> E£259.12 per hour</p><p>&nbsp;</p><h3>Work Location</h3><p><strong>Remote</strong></p>

???? WE'RE HIRING — Remote Sales Closer ????<br>No cold calls. No chasing strangers.<br>Every lead you speak to has already shown interest in what we offer — your only job is to close. ????<br>If you're someone who thrives on that final conversation and knows exactly how to turn interest into a decision, keep reading. ????<br>???? WHAT YOU'LL BE DOING:???? Taking calls with warm leads who are already interested in our service???? Understanding their needs and presenting the perfect solution???? Confidently guiding prospects to a decision and closing the deal???? Building trust fast and delivering a world-class experience on every call???? Tracking your closes and pipeline in our CRM<br>✅ WHAT WE NEED FROM YOU:✔️ Fluent English — clear, confident, and persuasive✔️ Proven experience in sales closing, phone sales, or high-ticket sales✔️ The ability to handle objections and steer conversations with ease✔️ Self-driven and disciplined enough to perform at your best remotely✔️ Reliable internet + quiet workspace<br>???? WHAT'S IN IT FOR YOU:???? Competitive base salary paid in USD???? Uncapped commission — also in USD???? 100% Remote — work from anywhere in the world???? Warm leads only — you show up, you close, you earn???? A team that celebrates wins and invests in your success<br>The leads are warm. The commission is uncapped. All that's missing is you.<br>???? Interested?<br>Drop your CV in the comments or DM us with a close you're proud of. We move fast — so should you. ????

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><span>Job Purpose</span></span><p><span><span>To delight internal and external customers over the phone ( inbound &amp; outbound -call back)</span></span></p><br><ul><li><span><span>Interact with customers over the phone, chat , email to understand their banking needs.</span></span></li><li><span><span>Provide excellent customer service to achieve customer loyalty.</span></span></li><li><span><span>Resolve problems over the live chat, email or telephone.</span></span></li><li><span><span>Convert sales opportunities in order to meet financial targets.</span></span></li><li><span><span>Clarify and explain procedures and products over the telephone.</span></span></li><li><span><span>Capture and report customer feedback towards continual product development.</span></span></li><li><span><span>To be back up team leader in absence of TL's on floor</span></span></li></ul><br><span><span>Key Result Areas&nbsp;</span></span><p><span><span>Achieve the required KPI set in term of</span></span></p><br><p><span><span>Adherence</span></span></p><br><p><span><span>CRD</span></span></p><br><p><span><span>AHT</span></span></p><br><p><span><span>Quality score</span></span></p><br><p><span><span>post call suveuy</span></span></p><br><p><span><span>NPS</span></span></p><br><br><span><span>Key Result Areas (Continued)</span></span><ul><li><span><span>Operates in a Call Centre environment where the interface with customers is over the telephone.</span></span></li><li><span><span>Operates within standard rules and guidelines set by the Bank and additional ones set by and unique to the Direct Banking Center.</span></span></li><li><span><span>Mostly related to explaining procedures or providing information regarding retail banking products.</span></span></li><li><span><span>Also involves root cause analysis and reversals of charges and fees when necessary.</span></span></li></ul><br><span><span>Knowledge, Skills and Experience</span></span><br><span><span>Knowledge, Skills and Experience (Continued)</span></span><ul><li><span><span>University Graduate (preferably with some finance / banking or maths component).</span></span></li><li><span><span>1 – 3 years experience</span></span></li><li><span><span>Very customer focused</span></span></li><li><span><span>Computer literate</span></span></li><li><span><span>Excellent communication skills</span></span></li><li><span><span>Strong listening skills.</span></span></li></ul><br><br><br> The leading financial institution in MENA<br> <span>While more than half a century old, we proudly think like a challenger, startup, and innovator</span><br> <span>in banking and finance, powered by a diverse and dynamic team who put customers first.</span><br> <span>Together, we pioneer key innovations and developments in banking and financial services.</span><br> <span>Our mandate? To help customers find their way to Rise Every Day, partnering with them through</span><br> <span>the highs and lows to help them reach their goals and unlock their unique vision of success.</span><br> <span>Delivering superior service to clients by leading with innovation, treating colleagues with dignity and fairness while pursuing opportunities that grow shareholders value.&nbsp;</span><br> <span>We actively contribute to the community through responsible banking in our mission to inspire more people to Rise.</span><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong >Role Overview</strong></p><p>The Sales Development Representative will serve as the first point of contact for inbound leads, guiding potential clients through the initial stages of their roofing or construction project with warmth, professionalism, and curiosity. The Sales Development Representative will conduct targeted market research before each call to personalize conversations and ensure every lead feels genuinely heard. This role sits at the intersection of sales, customer care, and research - making it ideal for someone who thrives on building meaningful connections and driving pipeline quality.</p><p><strong>Location</strong></p><p>Fully Remote (Work from Home) | 9AM - 5PM EST</p><p><strong>Key Responsibilities</strong></p><p><strong>Lead Engagement &amp; Conversation Management</strong></p><ul><li>Handle inbound calls from leads discussing upcoming roofing and construction projects, answering inquiries and collecting key information.</li><li>Establish rapport quickly, ensuring every conversation feels natural, personalized, and client-centered.</li><li>Communicate service offerings, general pricing guidance, and project timelines so clients understand how their needs can be addressed.</li><li>Capture critical customer details - project scope, property location, and specific requirements - and route them to the appropriate internal team.</li></ul><p><strong>Market Research &amp; Lead Preparation</strong></p><ul><li>Research leads prior to calls, including using Google Earth to review property details and tailor talking points accordingly.</li><li>Leverage gathered insights to make each touchpoint feel relevant and informed, demonstrating genuine understanding of the client's situation.</li></ul><p><strong>Customer Information Collection &amp; Qualification</strong></p><ul><li>Record accurate and detailed customer data, ensuring clean handoffs to sales and project management team members.</li><li>Qualify leads based on interest level, project readiness, and fit, ensuring only high-quality prospects advance in the pipeline.</li></ul><p><strong>Follow-Up &amp; Pipeline Nurturing</strong></p><ul><li>Maintain a proactive follow-up cadence to ensure no lead is overlooked or left without a next step.</li><li>Log all lead interactions in the CRM system with complete, up-to-date notes to keep the follow-up process streamlined.</li></ul><p><strong>Collaboration &amp; Reporting</strong></p><ul><li>Partner closely with the sales team to ensure smooth and timely handoffs of qualified leads.</li><li>Provide regular updates on call performance, lead quality, and conversational insights to support continuous team improvement.</li></ul><p><strong>Qualifications - Experience</strong></p><ul><li>1+ year of experience in sales, customer service, or a similar client-facing role.</li><li>Demonstrated ability to engage leads or clients in a professional, friendly, and goal-oriented manner.</li><li>Experience using CRM software to log interactions and manage lead data accurately.</li><li>Hands-on experience with research tools such as Google Earth or similar platforms for property or market research.</li><li>Proven track record of managing follow-up sequences and nurturing leads without prompting.</li></ul><p><strong>Qualifications - Skills</strong></p><ul><li>Natural rapport-builder - able to make clients feel comfortable and valued within the first moments of a conversation.</li><li>Detail-oriented - ensures customer information is captured accurately and completely every time.</li><li>Self-motivated - operates independently with high standards and minimal supervision.</li><li>Resilient and persistent - handles rejection professionally and maintains a positive attitude throughout the day.</li><li>Proactive and solution-oriented - anticipates client needs and follows through without being prompted.</li><li>Organized - manages multiple leads simultaneously while keeping all records current and actionable.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>1+ year of experience in sales, customer service, or a similar client-facing role.</li><li>Demonstrated ability to engage leads or clients in a professional, friendly, and goal-oriented manner.</li><li>Experience using CRM software to log interactions and manage lead data accurately.</li><li>Hands-on experience with research tools such as Google Earth or similar platforms for property or market research.</li><li>Proven track record of managing follow-up sequences and nurturing leads without prompting.</li><li>Natural rapport-builder - able to make clients feel comfortable and valued within the first moments of a conversation.</li><li>Detail-oriented - ensures customer information is captured accurately and completely every time.</li><li>Self-motivated - operates independently with high standards and minimal supervision.</li><li>Resilient and persistent - handles rejection professionally and maintains a positive attitude throughout the day.</li><li>Proactive and solution-oriented - anticipates client needs and follows through without being prompted.</li><li>Organized - manages multiple leads simultaneously while keeping all records current and actionable.</li></ul><p></p></section>

About the role We're hiring a founding engineer to build a production voice-AI customer service platform from the ground up, serving enterprise clients in an operations-heavy industry. This is a high-ownership, high-velocity role. You'll own the entire system, the real-time voice agent, the backend platform, the enterprise integrations, and the handoff into a live human customer service operation and you'll ship fast, working closely with the founder. What you'll build A production real-time voice agent: a streaming STT → LLM → TTS pipeline with reliable turn detection, interruption handling, and sub-second response latency. The full platform around it: backend services, an admin and analytics interface, and an event-driven architecture for call logging, transcripts, and QA. Tool/function calling that connects the agent to backend systems and enterprise CRMs, plus clean escalation and warm-transfer flows from the AI agent to human agents with full context handoff. An evaluation and iteration loop; testing the agent against real call patterns and continuously tuning behaviour. Requirements Strong full-stack engineering across a modern Type Script stack; able to design and run production services end to end. Hands-on experience building real-time voice or conversational AI — orchestration frameworks (e.g. Live Kit Agents), STT/TTS providers, telephony (SIP/Twilio), turn detection, and latency optimisation. Deep, practical command of LLM application engineering: prompt design and system-prompt architecture, tool/function calling, structured outputs, context management, retrieval, and evaluation. You understand how to make these systems reliable, not just demo-able. Fluent with agentic coding tools and AI-assisted development — you use them to ship at a pace well beyond a traditional engineer, and that output is the expectation, not a bonus. A track record of shipping integrations against complex enterprise and third-party APIs. Sound product judgment — you engage stakeholders directly, scope, and prioritise without dedicated product support. Comfort as the sole engineer: pragmatic, fast-moving, owns ambiguity.<br>Nice to have Domain exposure in logistics, field services, or other operations-heavy industries. Experience with contact-centre / BPO systems (CCaa S, IVR, agent-assist). Multilingual product experience.