Call Center Jobs in Egypt

<p>Jadeer is hiring a Quality Lead on behalf of one of our clients based in Egypt, New Cairo. Our client is a leading fintech company in the digital payments and consumer finance sector across the Middle East. Through partnerships with major retail and e-commerce brands, the company delivers innovative, technology-driven payment solutions that enhance customer purchasing power and promote a seamless shopping experience.</p><p>Job Title: Quality Lead</p><p>Key Responsibilities</p><ul><li>Develop, implement, and manage quality assurance frameworks across customer care operations (voice and non-voice).</li><li>Monitor and evaluate customer interactions to ensure compliance with service standards, policies, and regulatory requirements.</li><li>Analyze quality performance data and generate reports with actionable insights.</li><li>Identify performance gaps and collaborate with Team Leaders to drive improvement plans.</li><li>Conduct calibration sessions and provide structured feedback and coaching to enhance service quality.</li><li>Lead quality improvement initiatives to enhance customer satisfaction and operational efficiency.</li><li>Ensure alignment between quality standards and overall business objectives.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Business Administration, Commerce, or a related field (preferred).</li><li>3 5 years of experience in quality assurance within contact centers, fintech, banking, or e-commerce environments.</li><li>Strong understanding of QA methodologies, KPIs, and performance metrics.</li><li>Excellent analytical skills with the ability to interpret data and drive improvements.</li><li>Strong communication skills in English and Arabic (verbal and written).</li><li>Leadership, stakeholder management, and coaching capabilities.</li><li>Ability to work in a fast-paced, performance-driven environment.</li><li>If you are detail-oriented, data-driven, and passionate about delivering exceptional customer experiences, this is your opportunity to lead quality excellence within a fast-growing fintech organization.</li></ul>

Job Purpose<br><br>Lead the design team in creating user-centric designs across our product range, advocate for the end users, ensuring their needs drive our design decisions and contribute to exceptional digital experiences in-line with developing the team<br><br>Roles And Responsibilities<br><br>Serve as the champion for user experience, making sure that user insights drive design decisions. Lead and mentor a team of designers and researchers, drive the weekly meetings, and help them in understanding and advocating for the end user in every aspect of our product design. Collaborate closely with product managers, developers, and other stakeholders, ensuring user experience considerations are integrated throughout the product development process. Create intuitive and elegant UX solutions to user problems Run a user testing programme to deliver continuous improvement for the product portfolio, using data to inform design decisions Design all UX best practises and processes, embedding these into the team Prompt decision making use of data and technical considerations in your thinking Innovation and Advocacy: Keep abreast of the latest trends in user-centred design and advocate for innovative solutions that enhance user experience<br><br>Team Management:<br><br>Collaborate with stakeholders to analyse their requirements and provide meaningful and intuitive designs ensuring a seamless user experience. Develop and test prototypes, storyboards, and process flow for both new product ideas and enhancements to existing products. Create and iterate on UI mock-ups, prototypes, and original graphic designs, incorporating user feedback and adhering to style guidelines. Identify and resolve UX issues, conduct layout adjustments, and stay ahead with modern, agile design techniques. Continuously engage in user research and usability testing to integrate market trends and direct user insights into design decisions Comply with Mondia policies and procedures and support Mondia mission and vision Perform other job-related duties as assigned by direct manager<br><br>Requirements<br><br>Behavioral Skills<br><br>Accountability and Ownership Communication Creativity Innovation Attention to Details Result Focus (Delivering Results) Leadership Relationship Building Customer Focus <br><br>Technical Competencies/Skills<br><br>Portfolio of design projects Have ready a portfolio showcasing a range of UX/UI design projects. Include case studies that detail your design process, user research, problem-solving approach, and the impact of your designs. Highlight any projects where you played a key role in user advocacy or user-centered design solutions. In-depth knowledge of design software such as Adobe Suite, Sketch, Zeplin, Figma, InVision, and other prototyping tools. Basic understanding of front-end development technologies (HTML, CSS, Java Script) is a plus Excellent command of English<br><br>Education :<br><br>Bachelor's or Master's degree in Design, Human-Computer Interaction, or related field.<br><br>Experience:<br><br>+8 years of professional experience in UX/UI, with a portfolio that demonstrates a strong user-centric approach3+ years in a leadership role with a focus on user advocacy in design<br><br>Benefits<br><br>Social insurance Health insurance for employee and family The company will contribute up to EUR 25 per month towards staff perks Benefit from our performance-based bonus scheme, in line with company policy. EUR equivalent salaries paid in EGP

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>RPA Development Expertise • Proficiency in UiPath Studio, StudioX, Orchestrator, and Assistant • Strong knowledge of workflow design, state machines, REFramework, and queue-based automation • Experience with Selectors, Data Scraping, Screen Scraping, and UI Automation • Exception handling and retry mechanisms using Try-Catch and Global Exception Handler Programming &amp; Scripting • Solid grasp of VB.<br>NET and C# (used within UiPath expressions) • Comfortable with LINQ, Regular Expressions, DataTables, and array manipulation • Experience using Python or PowerShell in tandem with bots is a plus System Integration &amp; APIs • Consuming REST/SOAP APIs in automation workflows • JSON/XML serialization/deserialization Database Interaction • SQL querying proficiency (joins, aggregation, transactions) • Experience integrating with Oracle and SQL Server Solution Architecture • Designing scalable, reusable, and modular automation components • Experience setting up RPA Centers of Excellence (CoE) or contributing to one • Knowledge of multi-robot orchestration, distributed bot scheduling, and licensing models • Knowledge of package versioning, code repositories, and deployment lifecycle 6+ years of experience as an RPA Developer UiPath Advanced Developer Certification – M andatory Soft Skills &amp; Cross-Functional Abilities Business &amp; Process Understanding: • Ability to perform process assessments, feasibility analysis, process flowcharts • Experience conducting code reviews • Ability to liaise with stakeholders, business analysts, and operations teams Documentation &amp; Communication: • Writing PDDs, SDDs, technical assessments, and unit tests • Communicating automation value, risks, and limitations to non-technical audiences Problem Solving &amp; Agility : • Handling edge cases and complex scenarios with creative problem-solving • Adaptability in fast-changing environments and agile teams •Familiarity with Agile/Scrum practices</span> </div>

???? We Are Hiring: Medical Representatives | Cairo & Giza Upper Egypt Pharmaceuticals is rapidly expanding, and we are looking for highly motivated Medical Representativesto join our dynamic sales team in Cairo and Giza. Whether you are a seasoned professional with a proven track record or an ambitious fresh graduate eager to start your career, we want to hear from you!<br>???? Who We Are Looking For:Target Areas: Cairo & Giza residents. Experience: Both Experienced professionals and Fresh Graduates are welcome. Background: Bachelor’s degree in Pharmacy, Science, or Veterinary Medicine. Skills: Excellent communication, negotiation, and presentation skills.<br>???? What We Offer:Highly Competitive Salary Car Allowance & coverage for transportation expenses. Attractive commission and incentive schemes. A supportive and fast-paced work environment with clear career growth.<br>???? How to Apply: If you are ready to take the next step in your career, please send your updated CV to mo.tharwat@icloud.com Please mention (Medical Rep - Cairo) or (Medical Rep - Giza) in the email subject line.<br>Company Description Upper Egypt Pharmaceutical is a growing healthcare organization focused on delivering high-quality pharmaceutical products and services to communities throughout Egypt. The company is committed to ethical practices, evidence-based medicine, and strong partnerships with healthcare professionals. Upper Egypt Pharmaceutical emphasizes continuous improvement, professional development, and customer-centered care. Team members are encouraged to contribute ideas, build long-term relationships with clients, and support better health outcomes for patients. Role Description The Professional Medical Representative is a full-time, on-site role based in Giza. This role is responsible for promoting assigned pharmaceutical products to healthcare professionals, including physicians, pharmacists, and other medical staff, through regular visits and professional presentations. Day-to-day tasks include planning and executing territory coverage, providing scientific and product information, collecting and reporting market feedback, and maintaining accurate records of contacts and activities. The Professional Medical Representative will collaborate with internal teams to support marketing initiatives, ensure compliance with company policies and local regulations, and build strong, trust-based relationships that drive sustainable growth. Qualifications Strong foundation in Pharmacy and Medicine, with the ability to understand and explain product indications, mechanisms of action, and clinical benefits. Market Intelligence skills to gather, analyze, and report competitive, customer, and territory insights to support strategic decisions. Excellent Communication and Customer Service skills for delivering clear product messages, managing inquiries, and building lasting professional relationships. Bachelor’s degree in Pharmacy, Medicine, or a related life science field. Previous experience as a medical or pharmaceutical representative is an advantage. Ability to work independently in the field, manage time effectively, and meet targets and deadlines. Good command of English and Arabic, and proficiency in basic computer and reporting tools. Commitment to ethical promotion practices and compliance with healthcare regulations.<br>???? How to Apply: If you are ready to take the next step in your career, please send your updated CV to mo.tharwat@icloud.com Please mention (Medical Rep - Cairo) or (Medical Rep - Giza) in the email subject line.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>About Bosta:&nbsp;<br></strong><br> Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions.&nbsp;<br> We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.<br> <br>Job Code: <span>N2026FINA-034</span>&nbsp;<br><br><p><b>Job Responsibilities</b></p><br><ul> <li>Managing the daily AP activities</li> <li>Invoices recording into Oracle NetSuite</li> <li>Perform the necessary Invoice validation (Cost Centers – GLs)</li> <li>Working with key stakeholders across the business to improve the invoice approval process.</li> <li>Weekly payment runs for employee expenses, domestic and foreign vendors</li> <li>Verify the Vendors' documents before signing them into Oracle NetSuite.</li> <li>Review of open purchase orders</li> <li>Analyzes expense reports and other invoices for accuracy and eligibility for payment.</li> <li>Paying employees by verifying expense reports and preparing paychecks</li> <li>Paying vendors by scheduling paychecks and ensuring payment is received for outstanding credit;</li> <li>Generally responding to all vendor inquiries regarding finance.</li> <li>Improving payment process</li> <li>Organize month-end annual closings activities and execute special analysis tasks and other financial</li> <li>Related obligations with the assistance of the organization’s financial network</li> <li>Ensures proper maintenance, filing, and storage of records in case of audits</li> <li>Providing needed Tax Reports to the Tax Advisor<br></li> </ul><br><p><b>Job Qualifications</b></p><br><ul> <li>Advanced Excel skills</li> <li>Excellent communication skills</li> <li>Analytical thinking</li> <li>Bachelor's degree in Accounting</li> <li>3+ years of experience in a senior position<br></li> </ul><br> </div>

ABOUT THE JOBPosition Title: Government Relations Specialist Location: Egypt Employment Type: Full-time<br>ABOUT PROVENProven supports equal opportunities for all candidates and is committed to empowering its people through continuous personal and professional development. We foster a collaborative and inclusive environment built on mutual respect, innovation, and a healthy work-life balance. With a strong track record in recruitment, managed services, and workforce solutions, we are proud to be long-term partners in shaping success for both our clients and our employees.<br>ABOUT THE ROLEWe are seeking a proactive and detail-oriented Government Relations Specialist to manage and oversee government-related transactions across our client's business operations. This role is critical in ensuring compliance with Saudi labor laws, immigration regulations, and government requirements while supporting employees, company entities, and clients. The ideal candidate will have extensive experience navigating Saudi government portals and coordinating with cross-functional teams to deliver timely and accurate services.<br>KEY RESPONSIBILITIESManage and follow up on government transactions related to employees, company entities, and clients. Process sponsorship transfers, work permit issuance and renewals, iqama issuance and renewal, profession changes, exit/re-entry visas, and final exit procedures. Handle transactions through Saudi government platforms, including Qiwa, Muqeem, GOSI, Mudad, Absher Business, MHRSD, Ministry of Commerce, Chamber of Commerce, ZATCA, and Balady. Monitor Saudization (Nitaqat) compliance, work permit requirements, and labor-related obligations. Ensure timely renewal of company licenses, government registrations, subscriptions, and employee documentation. Stay updated on changes in Saudi labor regulations and government policies, communicating relevant updates to internal stakeholders. Collaborate with HR, Recruitment, Payroll, Legal, Finance, and Operations to complete government-related processes efficiently. Support employee onboarding and offboarding by managing all required government formalities. Prepare, review, and submit official letters, applications, and supporting documentation to government authorities. Maintain accurate trackers and records for transactions, expiry dates, compliance requirements, and completed services. Generate periodic reports on transaction status, compliance, risks, and pending activities. Resolve issues related to government portals, employee records, and company registrations, escalating complex matters when necessary.<br>REQUIREMENTSEducation / Qualification Diploma or Bachelor's degree in Business Administration, Human Resources, Public Administration, or a related field. Experience Minimum of 3 years of experience in Government Relations (GRO) or HR Operations within the Saudi Arabian business environment. Strong working knowledge of Saudi government portals, including Qiwa, Muqeem, GOSI, Mudad, Absher Business, MHRSD, Ministry of Commerce, Chamber of Commerce, ZATCA, and Balady. Solid understanding of Saudi Labor Law, residency regulations, Saudization (Nitaqat), and government compliance processes. Familiarity with government service centers is preferred. Previous experience handling third-party/client government transactions within a corporate services environment is an advantage. Skills & Attributes Excellent communication and interpersonal skills. Strong organizational, coordination, and time-management abilities. High attention to detail and documentation accuracy. Ability to manage multiple priorities in a fast-paced environment. Strong problem-solving and escalation management skills. Professional communication with employees, government authorities, and internal stakeholders. Proficiency in Microsoft Office Suite. High level of integrity, professionalism, and confidentiality.

Job Title: MICE Tourism Visa Specialist<br>Location: Obour Buildings, Salah Salem, Cairo, Egypt Department: Visa Operations Employment Type: Full-time<br>About the Role<br>We are seeking an experienced, highly connected, and detail-oriented MICE Tourism Visa Specialist to lead and manage our visa processing operations. In this role, you will be the backbone of our travel logistics, ensuring seamless, error-free visa procurement for large corporate groups, incentive travel delegations, and individual clients. If you thrive in a fast-paced environment, possess an elite network within major embassies, and pride yourself on flawless execution under tight deadlines, we want you on our team.<br>Key Responsibilities<br>End-to-End Visa Management: Oversee and execute the complete visa application process for dozens of corporate and leisure travel groups simultaneously. Embassy & Consulate Liaison: Leverage existing relationships and build new connections with embassies, consulates, and third-party processing centers (e.g., VFS Global, TLScontact) to expedite processing and resolve complex issues. Compliance & Accuracy: Meticulously review all documentation (application forms, financial records, invitations, and flight/hotel itineraries) to ensure 100% accuracy and compliance with evolving international immigration laws. Client Consultation: Provide clear, professional guidance to corporate clients and group leaders on specific visa requirements, timelines, and documentation. Problem Solving: Proactively identify potential bottlenecks or rejection risks and implement immediate corrective actions. Database Management: Maintain up-to-date, secure digital records of all applications, passports, and visa statuses.<br>Required Qualifications & Skills<br>Experience: Minimum of 5 years of proven experience specializing in travel visa processing, preferably within a fast-paced corporate travel agency, MICE operator, or global logistics firm. Industry Network: Strong, established connections and a reliable network within major foreign embassies and consulates. Languages: Flawless fluency in English (both written and spoken) is mandatory. Strong communication skills are vital for high-level embassy interactions and corporate client management. Tech-Savviness: Highly computer literate, with advanced proficiency in MS Office (Excel, Word), cloud-based data management, and digital embassy portals. Attention to Detail: An eagle-eye view for documentation; zero tolerance for errors, omissions, or typos. Mindset: A highly driven self-motivator who can work autonomously, manage high-stress situations, and successfully juggle multiple group deadlines at once.<br>Other Skills<br>MICE & Group Travel Expertise: Proven track record of handling bulk/group visa applications (e.g., incentive trips, corporate conferences) where timelines are non-negotiable. Regulatory Knowledge: Deep, up-to-date understanding of Schengen, US, UK, and GCC visa regulations and changing geopolitical travel policies. Conflict Resolution: Exceptional soft skills to handle sensitive client data with confidentiality and manage anxious clients with empathy and professionalism. Crisis Management: Ability to adapt to last-minute itinerary changes, sudden policy shifts, or urgent passport retrieval requests.<br>What We Offer<br>Competitive salary and performance-based bonuses. A dynamic, collaborative, and professional work environment. Opportunities for career growth and leadership within our expanding operations team.<br>How to Apply If you meet the above criteria and are ready to take ownership of a critical operational role, please send your updated CV here.

Job Title: MICE Tourism Visa Specialist<br>Location: Obour Buildings, Salah Salem, Cairo, Egypt Department: Visa Operations Employment Type: Full-time<br>About the Role<br>We are seeking an experienced, highly connected, and detail-oriented MICE Tourism Visa Specialist to lead and manage our visa processing operations. In this role, you will be the backbone of our travel logistics, ensuring seamless, error-free visa procurement for large corporate groups, incentive travel delegations, and individual clients. If you thrive in a fast-paced environment, possess an elite network within major embassies, and pride yourself on flawless execution under tight deadlines, we want you on our team.<br>Key Responsibilities<br>End-to-End Visa Management: Oversee and execute the complete visa application process for dozens of corporate and leisure travel groups simultaneously. Embassy & Consulate Liaison: Leverage existing relationships and build new connections with embassies, consulates, and third-party processing centers (e.g., VFS Global, TLScontact) to expedite processing and resolve complex issues. Compliance & Accuracy: Meticulously review all documentation (application forms, financial records, invitations, and flight/hotel itineraries) to ensure 100% accuracy and compliance with evolving international immigration laws. Client Consultation: Provide clear, professional guidance to corporate clients and group leaders on specific visa requirements, timelines, and documentation. Problem Solving: Proactively identify potential bottlenecks or rejection risks and implement immediate corrective actions. Database Management: Maintain up-to-date, secure digital records of all applications, passports, and visa statuses.<br>Required Qualifications & Skills<br>Experience: Minimum of 5 years of proven experience specializing in travel visa processing, preferably within a fast-paced corporate travel agency, MICE operator, or global logistics firm. Industry Network: Strong, established connections and a reliable network within major foreign embassies and consulates. Languages: Flawless fluency in English (both written and spoken) is mandatory. Strong communication skills are vital for high-level embassy interactions and corporate client management. Tech-Savviness: Highly computer literate, with advanced proficiency in MS Office (Excel, Word), cloud-based data management, and digital embassy portals. Attention to Detail: An eagle-eye view for documentation; zero tolerance for errors, omissions, or typos. Mindset: A highly driven self-motivator who can work autonomously, manage high-stress situations, and successfully juggle multiple group deadlines at once.<br>Other Skills<br>MICE & Group Travel Expertise: Proven track record of handling bulk/group visa applications (e.g., incentive trips, corporate conferences) where timelines are non-negotiable. Regulatory Knowledge: Deep, up-to-date understanding of Schengen, US, UK, and GCC visa regulations and changing geopolitical travel policies. Conflict Resolution: Exceptional soft skills to handle sensitive client data with confidentiality and manage anxious clients with empathy and professionalism. Crisis Management: Ability to adapt to last-minute itinerary changes, sudden policy shifts, or urgent passport retrieval requests.<br>What We Offer<br>Competitive salary and performance-based bonuses. A dynamic, collaborative, and professional work environment. Opportunities for career growth and leadership within our expanding operations team.<br>How to Apply If you meet the above criteria and are ready to take ownership of a critical operational role, please send your updated CV here.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Who we are</b> <br> VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation.<br> As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.<br> We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.<br> #VOIS #BeUnrivalled #CreateTheFuture<br> <br><br><br><b>About this Role</b> <br>We are seeking a Network Operations Specialist to provide customer-facing technical support for premium business customers with complex networking solutions and demanding service level requirements. This role operates within a 24/7 shift-based environment and focuses on network fault management, incident ownership, troubleshooting, root cause analysis, and stakeholder communication. The successful candidate will work closely with customers, vendors, and internal technical teams to ensure seamless service operations and high service quality.<br><br><br><b>What you’ll do</b> <br>Provide technical service desk support for premium business customers with complex network environments.<br> Initiate diagnostics and perform proactive analysis of network faults and alarms.<br> Conduct root cause analysis for network incidents and service disruptions.<br> Support day-to-day operations through effective change and fault management aligned with ITIL practices.<br> Take ownership of incidents throughout the full lifecycle while ensuring adherence to agreed SLAs.<br> Escalate and transfer incidents to relevant technical teams where required for resolution.<br> Coordinate with vendors and third-party partners to prioritise and resolve customer-impacting issues.<br> Assess business impact and ensure timely escalation of critical service issues.<br> Keep customers regularly informed regarding progress and service restoration activities.<br> Participate in customer bridge calls and support technical troubleshooting activities.<br> Manage multiple priorities effectively while maintaining accurate queue management and process compliance.<br><br><br><b>Who you are</b> <br>CCNA certification is essential.<br> At least 1 year of Network Operations Centre (NOC) experience in a technical support environment.<br> Knowledge of routing protocols including OSPF, BGP, EIGRP, and ISIS.<br> Understanding of LAN switching technologies including VLANs, Trunking, STP, and PVST across Catalyst and IOS-based platforms. Familiarity with WAN technologies such as ATM, Frame Relay, HDLC, PPP, and ISDN.<br> Exposure to MPLS fundamentals, including LDP, TDP, and Traffic Engineering, is advantageous.<br> Educational background in Engineering, Computer Networks, Telecommunications, or a related discipline. Strong customer engagement and communication skills with the ability to support customers globally.<br> Fluent written and spoken English.<br> Ability to multitask, collaborate effectively, adapt to changing situations, and apply a structured approach to troubleshooting.<br> CCNP certification would be considered an advantage.<br><br><br><b>Not a perfect fit?</b> <br></span><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b> <br>Opportunity to work within a global telecommunications environment supporting enterprise customers.<br> Exposure to complex network infrastructures, operational processes, and customer-facing technical engagements.<br> Experience working with international customers, vendors, and cross-functional technical teams.<br> Development within a technology-driven environment focused on operational excellence and continuous learning<br><br><br><b>What skills you will learn</b> <br>Advanced network fault diagnosis and troubleshooting techniques.<br> Incident management and service operations aligned to ITIL principles.<br> End-to-end SLA management and customer communication practices.<br> Root cause analysis and service restoration methodologies.<br> Collaboration with vendors, third parties, and technical support teams within a global operational environment<br><br><br><b>VOIS Equal Opportunity Employer Commitment</b> <br><p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status,, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.&nbsp;</p><br><br><br><b>Join Us</b> <br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b> <br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media</b> <br>LinkedIn: VOIS LinkedIn<br> Facebook:&nbsp;VOIS Facebook<br> Instagram:&nbsp;VOIS Instagram<br> Chat with our employees:&nbsp;Employee Connect<br><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Overview We are seeking an experienced Data Governance &amp; Management Specialist with 6 12+ years of experience to establish, implement, and manage enterprise data governance frameworks. The ideal candidate will have strong expertise in data governance standards, data quality management, metadata management, master data management, data classification, and privacy practices. This role will support organizations in improving data trust, compliance, accessibility, and business value through effective governance strategies. Key Responsibilities Develop and implement enterprise data governance frameworks aligned with industry standards and business objectives. Establish data governance policies, standards, processes, and operating models. Define data ownership, stewardship models, and governance responsibilities across business and technology teams. Implement data quality management frameworks to improve accuracy, completeness, and reliability of enterprise data. Manage metadata, data cataloging, lineage, and business glossary initiatives. Support Master Data Management (MDM) strategies and implementation. Define and implement data classification and data privacy frameworks. Collaborate with business stakeholders, data owners, security teams, and technology teams to ensure effective data governance. Monitor governance KPIs, data quality metrics, and compliance requirements. Drive adoption of governance practices across enterprise data initiatives. Support regulatory compliance and data protection requirements. Required Technical &amp; Functional Skills Data Governance Frameworks Strong understanding of DAMA-DMBOK or NDMO frameworks and data governance principles. Experience designing and implementing enterprise data governance operating models. Knowledge of data stewardship, ownership, policies, standards, and governance processes. Data Governance Platforms Hands-on experience with Collibra or Alation for: Data catalog management Metadata management Business glossary creation Data lineage tracking Governance workflow management Data Quality Management Experience with Informatica Data Quality (DQ) or comparable data quality tools. Strong understanding of data profiling, validation rules, quality monitoring, and remediation processes. Master Data Management Experience implementing Master Data Management (MDM) frameworks and processes. Understanding of master data domains, golden records, and data synchronization approaches. Data Classification &amp; Privacy Experience with Data Classification and Data Privacy frameworks. Knowledge of sensitive data identification, protection controls, and compliance requirements. Understanding of privacy regulations and enterprise data protection practices. Qualifications Bachelor's degree in Computer Science, Information Technology, Data Management, Business Analytics, or a related field. 6 12+ years of experience in Data Governance, Data Management, Data Quality, or Enterprise Data Management. Strong understanding of enterprise data architecture and governance practices. Excellent communication, stakeholder management, and collaboration skills. Experience working with cross-functional teams in enterprise environments. Preferred Skills Experience supporting large-scale data transformation initiatives. Knowledge of cloud data platforms and modern data ecosystems. Familiarity with data security, risk management, and compliance frameworks. Experience establishing Data Governance Centers of Excellence (CoE). Certifications such as CDMP, DAMA, Data Governance, or Privacy certifications are a plus. Key Technology &amp; Capability Stack Data Governance Frameworks: DAMA-DMBOK or NDMO Data Governance Platforms: Collibra or Alation Data Quality: Informatica Data Quality (DQ) and Data Profiling and Quality Monitoring Data Management: Master Data Management (MDM) and Metadata Management and Data Lineage Data Protection: Data Classification and Data Privacy and Compliance Management Governance Practices: Data Ownership and Data Stewardship and Governance Operating Models Share</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Computer Science, Information Technology, Data Management, Business Analytics, or a related field. 6 12+ years of experience in Data Governance, Data Management, Data Quality, or Enterprise Data Management. Strong understanding of enterprise data architecture and governance practices. Excellent communication, stakeholder management, and collaboration skills. Experience working with cross-functional teams in enterprise environments. Preferred Skills Experience supporting large-scale data transformation initiatives. Knowledge of cloud data platforms and modern data ecosystems. Familiarity with data security, risk management, and compliance frameworks. Experience establishing Data Governance Centers of Excellence (CoE). Certifications such as CDMP, DAMA, Data Governance, or Privacy certifications are a plus.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Mission <br><p><b>JOB PURPOSE:&nbsp;</b></p><br><br><p>To lead and oversee the strategic implementation and continuous optimization of the asset management system (IBM Maximo), ensuring accurate asset data, effective maintenance strategies, and integration with key enterprise functions. The role is responsible for developing asset hierarchies, managing lifecycle strategies, supporting cross-functional collaboration, and ensuring compliance with international standards such as ISO 55000. Through data-driven decision-making, system enhancements, and stakeholder engagement, the Head of Asset Management ensures the reliability, performance, and cost-effectiveness of assets across the organization.&nbsp;</p><br><br> Profile <br><p><b>RESPONSIBILITIES/DUTIES&nbsp;</b></p><br><br><p><b>Asset Management Strategy &amp; Leadership</b></p><br><br><p>•Lead the end-to-end implementation of IBM Maximo, including planning, system configuration, testing, data migration, user acceptance testing, and go-live support.</p><br><br><p>•Define and manage asset hierarchies, classifications, attributes, and lifecycle strategies within the Maximo system.</p><br><br><p>•Ensure alignment of asset management objectives with broader corporate goals by working collaboratively with engineering, IT, operations, and finance teams.</p><br><br><p>•Drive continuous improvement of asset management practices and tools to meet evolving business needs and user expectations.</p><br><br><p><b>System Integration &amp; Optimization</b></p><br><br><p>•Oversee the seamless integration of Maximo with enterprise systems such as procurement, finance, and SCADA, ensuring efficient data exchange and process alignment.</p><br><br><p>•Lead the design, development, and implementation of Maximo workflows, automated alerts, and escalation procedures to streamline asset-related processes.</p><br><br><p>•Conduct impact assessments for requested Maximo customizations and lead user acceptance testing to validate changes before deployment.</p><br><br><p><b>Data Governance &amp; Reporting</b></p><br><br><p>•Manage the collection, cleansing, validation, and ongoing maintenance of asset data to ensure accuracy, integrity, and completeness.</p><br><br><p>•Monitor and report on KPIs related to asset performance, availability, lifecycle costs, and maintenance history.</p><br><br><p>•Analyze trends in asset performance and maintenance data to support planning for preventive actions, capital replacement, and risk mitigation strategies.</p><br><br><p><b>Maintenance Strategy Development</b></p><br><br><p>•Design and implement preventive, corrective, and condition-based maintenance strategies using Maximo’s PM module to enhance asset reliability and optimize lifecycle cost.</p><br><br><p>Training, Support &amp; Compliance</p><br><br><p>•Provide comprehensive training, documentation, and ongoing support to Maximo users, ensuring effective system adoption and usage.</p><br><br><p>•Act as the primary point of contact for troubleshooting and user support related to Maximo functionality and reporting.</p><br><br><p>•Ensure asset management processes and system usage comply with ISO 55000 standards and other applicable frameworks.</p><br><br><p><b>Safety Responsibilities</b></p><br><br><p>•Promote a positive safety culture within the workplace and attend any safety-related meetings or briefings as</p><br><br><p>required within the job role.</p><br><br><p>•Comply with the requirements of RDMC RQHSE Policy and Safety Management System.</p><br><br><p>•Be mindful that Safety, Security, and Environmental protection are everyone’s responsibility.</p><br><br><p>•All staff members are accountable for reporting and intervening in any Safety, Security, or Environmental violations.</p><br><br><p><b>ESSENTIAL QUALIFICATIONS, KNOWLEDGE &amp; EXPERIENCE</b></p><br><br><p><b>QUALIFICATIONS:</b></p><br><br><p>•Bachelor’s Degree in Engineering, Information Systems, or a related technical field.</p><br><br><p>•Fluent in English and Arabic, French is a plus.</p><br><br><p><b>KNOWLEDGE:</b></p><br><br><p>•Familiarity with ISO 55000, reliability-centered maintenance (RCM), and lifecycle asset planning.</p><br><br><p>•Experience in data governance, asset hierarchy design, and CMMS best practices.</p><br><br><p>•Certification in Maximo or asset management (e.g., IAM Certificate, Maximo Certified Professional) is preferred.</p><br><br><p><b>EXPERIENCE:</b></p><br><br><p>•From 7 to 10 years of experience in asset management, maintenance systems, or reliability engineering.</p><br><br><p>•Proven experience implementing and managing IBM Maximo in large-scale industrial or infrastructure environments.</p><br><br><p><b>DESIRED BEHAVIORS &amp; EXPERIENCES</b></p><br><br><p>•<b>Strategic Thinking:</b> Demonstrates a long-term, data-driven approach to asset management, aligning system capabilities and practices with organizational goals.</p><br><br><p>•<b>Analytical Mindset:</b> Uses asset performance data to drive decisions, identify risks, and recommend improvements in maintenance and lifecycle strategies.</p><br><br><p>•<b>Collaboration and Influence: </b>Builds strong relationships with cross-functional teams (engineering, IT, operations, finance) to ensure alignment and support for asset management initiatives.</p><br><br><p>•<b>Continuous Improvement Focus: </b>Proactively identifies system enhancements and process improvements based on evolving business needs and user feedback.</p><br><br><p>•<b>Accountability:</b> Takes full ownership of asset data integrity, system performance, and compliance with applicable standards such as ISO 55000.</p><br><br><p>•<b>Effective Communication:</b> Clearly conveys technical information and recommendations to both technical and non-technical stakeholders.</p><br><br><p>•<b>Leadership by Example:</b> Leads the asset management team with professionalism and integrity, fostering a culture of performance, innovation, and responsibility.</p><br><br><p>•<b>Customer-Centric Approach:</b> Supports end-users through training, troubleshooting, and documentation, ensuring high system usability and satisfaction.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Us: Where elite tech talent meets world-class opportunities!<br> At Xenon7, we work with leading enterprises and innovative startups on exciting, cutting-edge projects that leverage the latest technologies across various domains of IT including Data, Web, Infrastructure, AI, and many others.<br> Our expertise in IT solutions development and on-demand resources allows us to partner with clients on transformative initiatives, driving innovation and business growth.<br> Whether it's empowering global organizations or collaborating with trailblazing startups, we are committed to delivering advanced, impactful solutions that meet today’s most complex challenges.<br> About the Client: Join one of Egypt’s premier financial institutions, renowned for its extensive suite of banking services, including Institutional Banking, Personal Banking, and Islamic Banking.<br> With a global presence through over 50 branches and correspondents, we serve a diverse and dynamic clientele.<br> As we embark on a groundbreaking digital transformation journey, we are committed to leveraging the latest technologies to establish a state-of-the-art data architecture that will redefine our performance and service delivery.<br> About the Role We are seeking a seasoned Senior Azure Administrator with a powerful dual background in both Cloud and On-Premises infrastructure to join our elite Data &amp; AI department.<br> In the Egyptian banking sector, compliance and data residency require a sophisticated hybrid approach.<br> In this role, you won't just manage the cloud; you will be the critical bridge connecting our heavy on-premises data legacy systems (like enterprise data warehouses and local servers) with cutting-edge Azure environments.<br> You will ensure seamless data pipelines, high availability, and airtight security across our entire hybrid data estate.<br> Key Responsibilities Infrastructure Integration: Design, deploy, and maintain the connective tissue between our on-premises data centers and Azure.<br> Cloud Infrastructure Management for Data &amp; AI: Provision, configure, and optimize enterprise-grade Azure resources tailored for data workloads, including Microsoft Fabric, Azure Databricks, Azure Data Factory, Synapse Analytics, and Azure Machine Learning environments.<br> On-Prem &amp; Cloud Security Hardening: Enforce strict identity governance across hybrid environments by aligning on-premises Active Directory (AD) with Microsoft Entra ID .<br> Manage secrets across environments and implement network security boundaries that satisfy Central Bank of Egypt (CBE) regulations.<br> Automation &amp; Infrastructure as Code (IaC): Standardize deployment processes across both cloud and local infrastructure using Terraform or Azure Bicep , integrating them into CI/CD pipelines via Azure DevOps to support unified DataOps workflows.<br> Hybrid Disaster Recovery &amp; Monitoring: Architect and test robust Backup and Disaster Recovery (BCDR) strategies that guarantee zero data loss across both local storage arrays and Azure Data Lakes, maintaining continuous visibility through unified monitoring tools.<br> Attractive, market-leading salary package Clear career advancement path with professional development opportunities On-Premises Infrastructure (STRICT MUST): Deep, hands-on experience managing traditional on-premises enterprise data centers is non-negotiable.<br> You must have a strong background in virtualization (VMware/Hyper-V), physical networking, storage area networks (SAN), and Windows/Linux server administration before or alongside your cloud career.<br> Professional Experience: 5 + years of total experience in IT infrastructure/system administration, with at least 3+ years of dedicated, hands-on experience specializing in Azure Cloud Administration within a complex, hybrid architecture.<br> Banking &amp; Financial Sector Experience: Mandatory prior experience working inside a regulated bank or financial institution in Egypt, showing a clear understanding of CBE cloud governance, local data residency laws, and audit readiness.<br> Technical Mastery of Data Ecosystems: Proven familiarity with connecting cloud services to on-premises data repositories (such as SQL Server or Teradata).<br> Solid knowledge of containerized environments ( AKS/Docker ) and enterprise data pipelines is highly advantageous.<br> Education &amp; Elite Certifications: * Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, or a relevant technical field.<br> Microsoft Certified: Azure Administrator Associate (AZ-104) is required.<br> Preferred: Certifications reflecting hybrid/security expertise, such as Azure Stack Hub/Arc familiarity or Azure Security Engineer (AZ-500) .<br> Soft Skills: Exceptional troubleshooting skills for complex hybrid routing or latency issues, a proactive mindset, and fluency in English.<br></span> </div>

We’re Hiring: B2B Sales Executive The Purple Ace is looking for a driven B2B Sales Executive to join our team and support the agency’s business growth by acquiring new clients and building strong, long-term relationships. Location: Sporting, Alexandria Working Hours: 10:00 AM – 6:00 PMJob Type: Full-time, On-site Key Responsibilities:Identify and approach potential B2B clients through outbound calls, Linked In, networking, referrals, and other channels. Generate qualified leads and maintain a consistent sales pipeline. Understand potential clients’ business needs and recommend suitable marketing solutions. Arrange and conduct client meetings and presentations. Prepare proposals and follow up with prospects until closing. Negotiate packages, pricing, and contract terms. Maintain accurate records of leads, follow-ups, and sales progress. Achieve monthly sales targets and provide regular performance updates. Coordinate with the marketing and account management teams to ensure a smooth client handover. Requirements:2–4 years of experience in B2B sales or business development. Experience selling marketing, advertising, media, or professional services is highly preferred. Strong communication, presentation, and negotiation skills. Confidence in prospecting, cold outreach, and client meetings. Ability to understand client challenges and sell solutions rather than just services. Strong follow-up and relationship-building skills. Good command of English. Organized, target-driven, and comfortable working independently. What We Offer:Fixed salary plus an attractive commission structure. Clear targets and growth opportunities. Exposure to clients across different industries. A collaborative and fast-growing agency environment. If you believe you’re a good fit, apply through Linked In and attach your updated CV.

We’re Hiring: B2B Sales Executive The Purple Ace is looking for a driven B2B Sales Executive to join our team and support the agency’s business growth by acquiring new clients and building strong, long-term relationships. Location: Sporting, Alexandria Working Hours: 10:00 AM – 6:00 PMJob Type: Full-time, On-site Key Responsibilities:Identify and approach potential B2B clients through outbound calls, Linked In, networking, referrals, and other channels. Generate qualified leads and maintain a consistent sales pipeline. Understand potential clients’ business needs and recommend suitable marketing solutions. Arrange and conduct client meetings and presentations. Prepare proposals and follow up with prospects until closing. Negotiate packages, pricing, and contract terms. Maintain accurate records of leads, follow-ups, and sales progress. Achieve monthly sales targets and provide regular performance updates. Coordinate with the marketing and account management teams to ensure a smooth client handover. Requirements:2–4 years of experience in B2B sales or business development. Experience selling marketing, advertising, media, or professional services is highly preferred. Strong communication, presentation, and negotiation skills. Confidence in prospecting, cold outreach, and client meetings. Ability to understand client challenges and sell solutions rather than just services. Strong follow-up and relationship-building skills. Good command of English. Organized, target-driven, and comfortable working independently. What We Offer:Fixed salary plus an attractive commission structure. Clear targets and growth opportunities. Exposure to clients across different industries. A collaborative and fast-growing agency environment. If you believe you’re a good fit, apply through Linked In and attach your updated CV.

We are hiring an Administration Officer to manage front office operations and provide administrative support for the smooth day-to-day running of the office. The role will serve as the first point of contact for visitors while coordinating administrative activities, office supplies, facilities, and vendors. The position will ensure administrative requests, documentation, and services are handled efficiently and accurately.<br>About us NOK Human Capital is a leading HR consulting and talent acquisition firm with a global footprint and a proven track record of supporting Fortune 500 clients. We specialize in connecting top-tier talent with industry leaders, driving innovation, and fostering high-performance cultures across the MENA region and beyond.<br>Key Responsibilities:Manage the reception area and welcome visitors professionally. Answer and direct incoming calls and manage correspondence. Coordinate meeting room bookings and visitor access. Create and follow up on Purchase Requisitions for office and administrative requirements. Coordinate with Procurement, Finance, and vendors to ensure timely delivery of goods and services. Manage office supplies, pantry stock, and administrative inventory. Coordinate office maintenance, facilities, and service requests. Maintain accurate administrative records and support meetings, events, and other administrative activities.<br>Requirements:Bachelor’s degree in Business Administration or a related field. Minimum 3 years of experience in administration, office management, or reception. Experience creating and following up on Purchase Requisitions. Proficiency in Microsoft Office, including Word, Excel, Outlook, and Power Point. Experience with ERP systems such as SAP, Oracle, or similar is an advantage. Strong organizational, communication, and multitasking skills. Professional attitude with excellent customer service skills. Good command of written and spoken English.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The Firm: Arcsen is a leading global technology consulting firm specializing in providing innovative solutions and expert guidance to businesses across EMEA.<br> With a commitment to excellence, Arcsen partners with industry giants such as Salesforce, MuleSoft, Tableau, Slack, and Sprout, Certinia, and Splunk, ensuring clients receive top-tier services tailored to their unique needs.<br> Position Overview: We are seeking a motivated and detail-oriented Technical Recruiter with approximately 6 months of recruitment experience to join our Talent Acquisition team.<br> The ideal candidate will support the end-to-end recruitment process for technical positions, including sourcing, screening, coordinating interviews, and maintaining a positive candidate experience.<br> This role is an excellent opportunity for someone looking to build a career in technical recruitment and talent acquisition.<br> Responsibilities : Manage the recruitment process for technical roles under the guidance of senior recruiters and hiring managers.<br> Source qualified candidates through LinkedIn, job boards, referrals, and other recruitment channels.<br> Review resumes and evaluate candidates against job requirements.<br>Conduct initial screening calls to assess candidate qualifications, experience, and interest.<br> Schedule and coordinate interviews between candidates and hiring teams.<br> Build and maintain talent pipelines for current and future hiring needs.<br> Ensure a positive candidate experience throughout the recruitment process.<br>Maintain accurate candidate records in the Applicant Tracking System (ATS).<br> Follow up with candidates and hiring managers to ensure timely communication and feedback.<br> Assist in employer branding and recruitment marketing initiatives.<br>Stay informed about market trends and technical talent availability.<br> Exposure to a wide range of technical roles and technologies.<br> Professional development and career growth opportunities.<br> Collaborative and supportive work environment.<br> Opportunity to build expertise in technical talent acquisition.<br> Attractive packages and performance compensation.<br> Full work comfort, ability to work remotely from any place.<br> Health insurance package.<br> We care about your health and well-being.<br> Paid-time off and holidays.<br> Giving our professionals the flexibility &amp; responsibility to manage their times.<br> Arcsen is an equal opportunity employer.<br> We celebrate diversity and are committed to creating an inclusive environment for all employees.<br> Different makes us better.<br> By applying, you give your consent to the processing of your personal data which are necessary to the Personal Data Administrator for the purpose of the recruitment process, and the future recruitment processes.<br> This consent will allow us to contact you in connection with our recruitment.<br> We will process your data for two years.<br> Bachelor's degree in Human Resources, Business Administration,or a related field.<br> 6 Months - 2y of experience in Recruitment or Talent Acquisition.<br> HR Diploma or Talent Acquisition certification is a plus.<br> Strong interest in technical recruitment and technology-related roles.<br> Familiarity with LinkedIn Recruiter, job boards, and sourcing techniques.<br> Understanding of the recruitment lifecycle and hiring processes.<br> Excellent communication and interpersonal skills.<br> Ability to manage multiple vacancies and priorities simultaneously.<br> Proficiency in Microsoft Office Suite and recruitment systems.<br> Excellent command of the English language, both written and spoke Experience using an Applicant Tracking System (ATS) is a plus</span> </div>

We are looking for a motivated and experienced Sales Executive to join our team, specializing in Office Furniture & Workspace Solutions.<br>The ideal candidate will have previous experience in the office furniture industry and the ability to build strong relationships with corporate clients and convert opportunities into successful sales.<br>Key Responsibilities:1- Follow up with existing clients to maintain relationships and generate new business opportunities.2- Communicate with and develop relationships with new potential clients and companies.3- Understand client requirements and recommend suitable office furniture and workspace solutions.4- Prepare and send quotations and proposals to companies and follow up until closing.5- Conduct professional communication with clients through calls, Whats App, and other business channels.6- Manage the sales process from initial contact until deal closure.7- Achieve assigned sales targets and contribute to business growth.<br>Job Requirements:1- 1–3 years of experience in Office Furniture Sales is required.2- Previous experience dealing with corporate clients and companies (B2B) is preferred.3- Strong communication, negotiation, and client relationship management skills.3- Ability to prepare and follow up on quotations professionally.4- Self-motivated with a strong sales-oriented mindset.<br>Job Details:- Job Type: Full-time- Work Location: On-site- Location: 8th District, Nasr City, Cairo- Working Hours: 8 hours per day- Weekly Days Off: Friday & Saturday<br>What We Provide:- Company Laptop- Company Mobile Phone- Business SIM Card<br>⚠️ Important:This position requires previous experience in the Office Furniture industry. Candidates without relevant experience are kindly requested not to apply.<br>???? To speed up the hiring process, please send your updated CV via Whats App:01033666334hr@exacteg.com

Company Description Straight Line Logistics (SLL) is a global logistics and 3PL provider that simplifies international trade through integrated, end-to-end supply chain solutions. With strategic offices in Cairo, Istanbul, and Guangzhou, SLL serves importers, exporters, manufacturers, and retailers with services such as freight forwarding, customs clearance, sourcing, and supply chain consulting. The company is known for its multilingual, on-ground teams in key sourcing markets and its deep industry knowledge and market-specific strategies. SLL emphasizes transparent processes, competitive pricing, and full accountability to deliver reliable, scalable, and client-focused trade solutions. Its mission is to make global trade easier, faster, and smarter for businesses seeking growth and efficiency. Role Description<br> Answering telephone calls, responding to queries, and replying to emails. Preparing expense reports and office budgets. Managing office supplies and ordering new supplies as needed. Systematically filing important company documents. Forwarding all correspondence, such as letters and packages, to staff members. Scheduling meetings and booking conference rooms. Hiring maintenance vendors to repair or replace damaged office equipment. Assisting the HR department with job postings and interviews.<br>Qualifications Strong Office Administration and Administrative Assistance skills, including organizing workflows, managing records, and supporting daily operations. Ability to handle Office Equipment efficiently, including printers, scanners, communication tools, and basic troubleshooting. Proven experience working in an office environment. Proficiency in all Microsoft Office applications. Working knowledge of business management. The ability to multitask. Excellent organizational skills. Effective communication skills. Exceptional customer service skills

Sales Operations Administrator (Sales Coordinator)???? Location: Heliopolis, Cairo, Egypt???? Industry: PVC Raw Materials Import & Distribution Department: Sales Reports To: Sales Manager About the Role We are looking for a proactive and organized Sales Operations Administrator (Sales Coordinator) to join our growing sales team. This role is ideal for someone who enjoys coordinating sales activities, supporting field sales representatives, maintaining accurate CRM data, and ensuring exceptional customer follow-up. You will act as the operational backbone of the sales department, helping the Sales Manager monitor team performance, improve customer engagement, and streamline sales operations. If you have experience in B2B sales coordination, CRM systems (preferably Odoo), and enjoy working in both office and field environments, we'd love to hear from you. Key Responsibilities Sales Team Coordination Monitor and follow up on the daily activities of Sales Representatives, ensuring customer visits, calls, and outcomes are accurately recorded in the CRM system. Track representatives' weekly route plans and sales activities. Prepare weekly and monthly performance reports covering customer visits, quotations, sales orders, and collections. Conduct joint customer visits with Sales Representatives when required to support key accounts, assess performance, or resolve customer issues. Assist in onboarding and training new Sales Representatives on company products, sales processes, and CRM usage. Customer Relationship Management Register new customers in the CRM system with complete and accurate commercial information. Follow up with inactive or unresponsive customers and coordinate with the assigned Sales Representative to re-engage them. Conduct after-sales follow-up to ensure successful delivery, customer satisfaction, and timely resolution of complaints. Route customer inquiries to the appropriate Sales Representative or internal department. Sales Reporting & Marketing Coordination Prepare comprehensive monthly reports highlighting new customers, inactive customers, sales opportunities, and market insights. Coordinate with the marketing agency regarding social media campaigns, customer inquiries, and lead management. Monitor lead conversion from inquiry to quotation and ultimately to sales. Recruitment Support Conduct initial screening interviews for Sales Representative candidates. Coordinate shortlisted candidates with the Sales Manager for further interviews. Qualifications Bachelor's degree in Business Administration, Marketing, Commerce, or a related field.3–5 years of experience in Sales Coordination, Sales Operations, or Customer Relationship Management. Previous experience in B2B sales is required. Experience within raw materials, industrial trading, manufacturing, or import companies is highly preferred. Hands-on experience with Odoo ERP or similar CRM systems. Advanced Microsoft Excel and Microsoft Office skills. Professional working proficiency in English and native Arabic. Skills & Competencies Excellent organizational and coordination skills. Strong communication and interpersonal abilities. Ability to build positive relationships with customers and sales teams. Strong follow-up skills with a proactive approach to problem-solving. High attention to detail and accuracy in reporting. Ability to analyze sales performance and identify improvement opportunities. Team-oriented with the confidence to support and guide Sales Representatives. Ability to work effectively in a dynamic, fast-paced environment. Additional Requirements Willingness to conduct local customer visits when required. A valid driving license is preferred. Own transportation is an advantage.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>Human Resources Coordinator<br>Create and maintain filing systems. Create and type office correspondence using a computer. Distribute and route mail. Order and track Human Resources office supplies and forms. Answer phone calls and record messages. Create new employee personnel file. Assist walk-in candidates with application procedures. Maintain space designated for completing applications and ensure it is clean, well maintained, and accessible to individuals with disabilities. Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Inform Human Resources management of issues related to employee relations within the division or property. Maintain confidentiality and security of employee and property records, files, and information. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's).<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Report accidents, injuries, and unsafe work conditions to manager. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>